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Viking InterWorks 56K manuel d'utilisation

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Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Viking InterWorks 56K décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

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Tout d'abord, le manuel d’utilisation Viking InterWorks 56K devrait contenir:
- informations sur les caractéristiques techniques du dispositif Viking InterWorks 56K
- nom du fabricant et année de fabrication Viking InterWorks 56K
- instructions d'utilisation, de réglage et d’entretien de l'équipement Viking InterWorks 56K
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

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Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Viking InterWorks 56K ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Viking InterWorks 56K et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Viking InterWorks en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Viking InterWorks 56K, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Viking InterWorks 56K, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Viking InterWorks 56K. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    VIKING 56K USB MODEM (WINDOWS 95 (OSR2) & 98) USER’S GUIDE Manual No. 1005282 Release 03/99, Rev A SPEED • POWER • PERFORMANCE ®[...]

  • Page 2

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE Table of Contents 1 Introduction 56K External F eatures & Specifications 1 2 Before Y ou Install System Requir ements 2 Phone Requirements 3 Communications Software Requirements 3 3 Installation V erifying Y our S ystem is USB Ready 4 Hardware Installation 5-6 Software Installation 7 Windows 95 (O[...]

  • Page 3

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE 1 Introduction Congratulations on pur chasing your V iking Components 56K USB (Universal Serial Bus) fax/modem for your c omputer . T o turn y our computer into a commu- nications center , all you need is your Vik ing fax/modem and a standard analog phone line. Viking 56K USB Modem F eatures & Spe[...]

  • Page 4

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE 2 Before You Install It is recommended to read an y additional information in your system ’ s “ O wner ’ s Guide ” regarding external modems before continuing . S ystem Requiremen ts Computer: • Any comput er with a free USB por t. C ompatible Operating S ystem: • Windows 95 (OSR2), Window[...]

  • Page 5

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE Phone Line Requirements The phone line required b y the Vik ing Components USB fax/modem is an analog RJ-11. This is a standard r esidential phone line. W arning: Do not use a PBX or digital phone line. These phone lines ma y damage the Vik ing C omponents USB fax/modem or phone equipment. PBX or digi[...]

  • Page 6

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE 3 Installation This chapter contains instructions on installing your Vik ing 56K USB fax/modem. V erifying Y our S ystem is USB Ready Before installing the software f or your new V iking USB fax/modem, you will need to verify y our system is USB ready . 1. With your syst em on, insert the supplied “[...]

  • Page 7

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE Hardwar e Installation W arning: The phone jack you use must be f or an analog phone line. If you ar e in an office building , it ma y use digital phone lines. If you are not sure of the type of phone lines your offic e building has, contact your phone system administr ator . 1. Rest the modem on its [...]

  • Page 8

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE Hardwar e Installation (C ontinued) 2. Return the modem right side up and feed the phone cables through the back of its base. 3. Po wer on your comput er . 4. Locate an a vailable USB por t on your computer and c onnect it with the USB cable on the back of the modem. This port is usually located on th[...]

  • Page 9

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE Sof tware Installa tion Once the V iking USB fax/modem is installed , you will need to install the software necessary to communicate with the fax/modem. This section will cover the steps necessary to configure your comput er ’ s operating system. Please proceed to the following pages f or your compu[...]

  • Page 10

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE Windo ws 95 (OSR2) Software (C ontinued) 4. Y ou will be asked to inser t the “ Viking USB Modem Installation Disk .” In the “ Copy F iles Fr om ” field , type: A: and then click on the “ OK ” button. The remaining driv ers will be loaded automatically . Y our installation is now complete.[...]

  • Page 11

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE Windo ws 98 Software 1. Y ou will be prompted with the “ New Hardware F ound ” message. Then “ Add New Hardware Wizard ” window will appear . A message in the window will r ead “ This wizard searches for new driv ers for : V .90/K56flex USB MODEM .” Click on the “ Next ” button. 2. A n[...]

  • Page 12

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE Windo ws 98 Software (C ontinued) 3. The next message that should appear in the “ Add New Hard ware Wizard ”i s “ Windows will search for new drivers in its driv er database on your hard drive , and in any of the following selected locations . Click Next to star t the search .” Selec t “ Flo[...]

  • Page 13

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE Windo ws 98 Software (C ontinued) 5. The final message in the “ Add New Hardw are Wizar d ” should show your new Vik ing modem “ Viking USB Modem Board ” at the top . A message “ Windows has fin- ished installing the software that your new hardware devic e requires ” should also appear . C[...]

  • Page 14

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE Using Da ta and F ax C ommunication Software Most communication software installation programs will automatically det ect your Vik ing fax/modem and preform the appropriate c onfigurations. In some cases, you may find it nec essar y to configure the software so it can send the appropriate commands t o[...]

  • Page 15

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE 4 Technical Notes This chapter co vers the definitions of the status lights on the front of y our exter- nal modem, the COM port and IRQ settings, and information necessary when the system does not automatically configur e the fax/modem properly . Status Ligh t Definitions Chapter 4 13[...]

  • Page 16

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE IRQ Settings and DOS Applications The Interrupt Resourc e (IRQ) assigned to the V iking 56K USB modem may not match the interrupt that DOS applications should be configur ed to use. They can be corrected by completing the f ollowing steps: 1. Click on the “ Start ” button and select “ Settings ,[...]

  • Page 17

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE IRQ Settings and DOS Applications (C ontinued) 6. Selec t the “ DOS Support ” tab . 7. With your mouse , click on the checkbox “ Enable DOS Support . ” Then click on the “ OK ” button. Y ou will be asked to restart your system to activat e the changes. Restar t your system. DOS application[...]

  • Page 18

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE 5 Troubleshooting This chapter will co ver some solutions to some common pr oblems you may expe- rience when installing your Vik ing USB modem. Some solutions may not apply to your operating syst em or may not be listed . If your problem is not answ ered in the following sections , please proceed to p[...]

  • Page 19

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE General T roubleshooting Chapter 5 17 Problem The power light on the modem is not on. Modem does not respond , modem communication error or modem not found . Solution • Ensure the modem is plugged into your syst em’ s USB port. If your modem is plugged into a hub , it must be a powered hub . • I[...]

  • Page 20

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE General (C ontinued) Chapter 5 18 Problem How can I change the speak er vol- ume on the modem? Modem does not dial or dials incor- rectly . Solution • The volume can be changed through A T Commands. Use the following A T Commands to change the volume lev els: A TL0 Set lowest speaker volume A TL1 Se[...]

  • Page 21

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE General (C ontinued) Chapter 5 19 Problem Modem does not fax No Dial T one message Solution • Did you select the correct fax class? Check your soft- ware , select another fax class and tr y again. • Do you hav e another communications program open? If so , close it. • Did you select the correct [...]

  • Page 22

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE 6 Basic AT Commands F rom terminal mode or command line , A T commands allow you to c ontrol your modem. I f you are using y our communications software to operate y our modem, the software menus configure the A T commands. F ollow the instructions in this chapter to operat e your modem directly from [...]

  • Page 23

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE Basic A T Command Set (C ontinued) C ommand Function I3 Report firmware revision, model, and inter face type. I4 Report response programmed by an OEM. I5 Report the countr y code parameter . I6 Report modem data pump model and code revision. I7 Reports the DAA code ( W-class models only). L0 S et low [...]

  • Page 24

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE Basic A T Command Set (C ontinued) C ommand Function X1 Repor t basic call progress result codes and c onnections speeds (OK, CON NECT , RING, NO CARRIER (also, for busy , if enabled, and dial tone detected), NO ANSWER, C ONNECT XXXX, and ERROR. X2 Repor t basic call progress result codes and c onnect[...]

  • Page 25

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE Basic A T Command Set (C ontinued) C ommand Function &G0 Disable guard tone. &G1 Disable guard tone. &G2 Enable 1800 Hz tone. &J0 Set S-Register r esponse only for compatibility . &J1 Set S-Register r esponse only for compatibility . &K0 Disable DTE/DCE flow control. &K3 En[...]

  • Page 26

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE Basic A T Command Set (C ontinued) C ommand Function &T1 Initiate local analog loopback. &T2 Returns ERROR result code . &T3 Initiate local digital loopback. &T4 Allow remot e digital loopback. &T5 Disallow remot e digital loopback request. &T6 Request an RDL without self-test.[...]

  • Page 27

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE Basic A T Command Set (C ontinued) C ommand Function When modem receives br eak from the remote modem: K0,1 Clear data buffers and send break to DTE. K2,3 Send a break immediately to DTE. K4,5 Send a break with received data t o the DTE. N0 Select normal speed buffered mode. N1 Select direc t mod[...]

  • Page 28

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE EC C C ommands C ommand Function %C0 Disable data compression. %C1 Enable MNP 5 data compression. %C2 Enable V .42 bis data compression. %C3 Enable both V .42 and MNP 5 compression. A0 Set maximum block size in MNP to 64. A1 Set maximum block size in MNP to 128. A2 Set maximum block size in MNP to [...]

  • Page 29

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE MNP 10 C ommands (Continued) C ommand Function @M0 Select initial transmit level of -26 dBm. @M1 Select initial transmit level of -30 dBm. @M2 Select initial transmit level of -10 dBm. @M3 - @M10 Select initial transmit level of -10 dBm. @M11 Select initial transmit level of -11 dBm. @M12 Select initi[...]

  • Page 30

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE F ax Class 1 C ommand Function +FCLASS=n Ser vice class. +F AE=n Data/fax auto answer . +FRH=n Receive data with HDL C framing. +FRM=n Receive data. +FRS=n Receive silence. +FTH=n T ransmit data with HDL C framing. +FTM=n T ransmit data. +FTS=n Stop transmission and wait. F ax Class 2 C ommand Functio[...]

  • Page 31

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE F ax Class 2 (C ontinued) C ommand Function +FET=N T ransmit page punctuation. +FHNG Call termination with status. +FK Session termination. +FLID= Local ID string . +FLPL Document for polling. +FMDL? Identify model. +FMFR? Identify manufacturer . +FPHCT O Phase C time out. +FPOLL Indicat es polling re[...]

  • Page 32

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE 7 Modem Driver & Firmware Upgrades Y our Viking Ex ternal modem can be upgraded b y updating its drivers and through firmware upgrades . These upgrades can be downloaded from Vik ing Components W eb page at: http://www .vikingcomponents.c om Once you ha ve reached Vik ing’ s Web sit e, select ?[...]

  • Page 33

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE 8 Contacting Technical Support If your questions hav e not been answered or if y ou are unable to solve a problem with your modem by using this guide , Vik ing Components has T echnical Support av ailable 7 days a week and 24 hours a da y . Before calling T echnical Suppor t, please prepare t o have t[...]

  • Page 34

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE 9 Communication Regulations INDUSTR Y CANADA (IC) NO TICE “NO TICE: The Industry Canada (IC) label identifies certified equipment. This cer tification means that the equipment meets certain telecommunications network protective , oper- ational and safety requirements as prescribed in the appr opriat[...]

  • Page 35

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE P ART 68 REQUIREMENT S This equipment complies with P ar t 68 of the FCC Rules. On this equipment there is a label that contains, among other information, the FCC Registration Number and Ringer Equivalence Number (REN) f or this equipment. Y ou must, upon request, provide this information to y our tel[...]

  • Page 36

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE P ART 68 REQUIREMENT S (C ontinued) This equipment may not be used on c oin ser vice provided by the t elephone com- pany . Connection to par ty lines is subjec t to state tariffs . The T elephone Consumer P rotection Act of 1991 makes it unlawful for any person t o use a computer or other electronic [...]

  • Page 37

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE 10 Warranty & Disclaimers 5 YEAR W ARR ANT Y All Vik ing C omponents products hav e been thoroughly tested free of defects in material and workmanship . If any malfunction should occur while used in its rec- ommended envir onment, Vik ing , at its option, will repair or replac e this product at no[...]