Wacom Cintiq 13HD manuel d'utilisation
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Qu'est ce que le manuel d’utilisation?
Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Wacom Cintiq 13HD décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.
Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.
Donc, ce qui devrait contenir le manuel parfait?
Tout d'abord, le manuel d’utilisation Wacom Cintiq 13HD devrait contenir:
- informations sur les caractéristiques techniques du dispositif Wacom Cintiq 13HD
- nom du fabricant et année de fabrication Wacom Cintiq 13HD
- instructions d'utilisation, de réglage et d’entretien de l'équipement Wacom Cintiq 13HD
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes
Pourquoi nous ne lisons pas les manuels d’utilisation?
Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Wacom Cintiq 13HD ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Wacom Cintiq 13HD et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Wacom en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Wacom Cintiq 13HD, comme c’est le cas pour la version papier.
Pourquoi lire le manuel d’utilisation?
Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Wacom Cintiq 13HD, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.
Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Wacom Cintiq 13HD. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.
Table des matières du manuel d’utilisation
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Page 1
User’ s manual Index 1 1 Contents Index Cintiq 13HD (DTK-1300) Y our Cintiq: Parts and Accessories Installation Calibrating the Cintiq Customizing your Cintiq Pen features W orking with Display T oggle Using the ExpressKeys, Rocker Ring and Home Button W orking with multiple monitors T roubleshooting T echnical support options Contents[...]
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2 2 Index Index Contents Contents Cintiq 13HD User’ s Ma nual V e rsion 1.0, Re v C0413 Copyright © W ac om Co., Ltd., 20 13 All rights reserved. No part of this manual may be repr oduced except for yo ur express personal use. W acom r eserves the ri ght to r evise this publication without ob ligation to pr ovide notifica tion of such changes. W[...]
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Contents Index 3 3 3 Index Index Contents Contents CONTENTS CONTENTS 3 About the man ual 5 Y OUR CINTIQ: PARTS AND ACCESSORIES 6 Cintiq location 7 Adjusting the display incline 7 GETTING TO KNOW YOUR CINTIQ 8 SETTING UP YOUR CINTIQ 9 System requirements 9 INSTALLATION 10 St e p 1 : Ha rd w a re installation 10 Step 2: Software installation 13 CINTI[...]
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Contents Index 4 4 4 Index Index Contents Contents W arranty Service in the U.S.A. and Canada 81 W arranty Service Outs ide of the U.S.A. and Canada 81 Ordering parts and accesso ries 82 GLOSSARY 83 INDEX 85 W acom international offices 87[...]
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5 5 Index Index Contents Contents ABOUT THE MANUAL This manual provides quick access to information about your Cintiq. The information is common to Windows and Mac compu ters. Windows scr een captur es ar e shown unless otherwise noted. • Go directly to Contents or Index topics by clicking on them. • Use the navigation contr ols to move thr oug[...]
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6 6 Index Index Contents Contents YOUR CINTIQ: PARTS AND ACCESSORIES Y our Cintiq 13HD interactive pen display can be used while lying flat on your desk or lap, or it can be placed in one of thr ee differ ent inclined po sitions to accommodate your work preferences. The Cintiq and supplied accessories are shown below . Ca r efully unpack and place [...]
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7 7 Index Index Contents Contents CINTIQ LOCATION Select a location on your desktop or other work surface that is level and stable. Make sure the surface is flat, clean, and dry . Note: If you place the Cintiq face-down for any reason, use a soft, clean cloth or pad unde r the front of the display to make sur e it will not be da maged thr ough cont[...]
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8 8 Index Index Contents Contents GETTING TO KNOW YOUR CINTIQ The Cintiq 13HD combines the benefits of a Liquid Cr ystal Display (LCD) with the control , comfort, and productivi ty of W acom’ s cordless, battery-fr ee pen technology . This gives you a direct pen-on-screen interface for your computer . The basic components of your Cintiq include a[...]
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9 9 Index Index Contents Contents SETTING UP YOUR CINTIQ Y our Cintiq 13HD functions as both a display and a pen tablet. Follow th e inst ructions below to complete the har dware and softwar e installation. Important: Y ou MUST install the W ac om driver softwar e for corr ec t pen-on-scr een functiona lity . System r equir ements Installation Step[...]
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10 10 Index Index Contents Contents INSTALLATION STEP 1: HARDWAR E INSTALLATION In this step, conne ct the USB, interfac e, power , and adapter cables. Refer to the cabling diagram, or Getting to know your Cintiq . Important: Never connect or disconnect the video or power cables while your computer or Cintiq are power ed on. This can damage the dis[...]
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11 11 Index Index Contents Contents Cintiq connecti on diagram 8. T urn on your computer . The Cintiq will install as a default monitor . 9. As necessary , configure the display contr ol panel settings for the pr oper size and color resolution. For best r esults, s et Cintiq to th e maximum (native) resolution of 1920x108 0. See the Important Pr od[...]
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12 12 Index Index Contents Contents If an image has fine striping (suc h as scr een stripes), it may appe ar to fl icker or display a moiré pattern. Do not apply excessive pressur e on the screen su rface, it may cause the appearance of a moiré or pooling pattern. If this occurs, use less pressu r e on the scr een when working with the pen. When [...]
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13 13 Index Index Contents Contents STEP 2: SOFTWAR E INSTALLATION Important: Y ou MUST install the W ac om driver softwar e for corr ec t pen-on-scr een functiona lity . 1. Save your work and close all open applications. 2. T emporarily disable any vi rus pr otection pr ograms. 3. Insert the Installation CD i nto your computer’ s CD -ROM drive. [...]
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14 14 Index Index Contents Contents CINTIQ FEATURES After you have set up your Cintiq, ta ke some time to familiarize yourself with the featur es and components. Although they will appear as sepa rate devices to your operat ing syst em, the display and tablet sensor function as an integrated output and input device . The tablet sens or report s pen[...]
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15 15 Index Index Contents Contents ROCKER RINGFRONT VIEW The features of your Cintiq ar e illustrated below and listed in the Pen Display Features box. See Using the ExpressKeys, Rocker Ring and Home Button for descriptions and a table of default Expr essKey functions. Y our Cintiq can be rotated for use in one of tw o land scape orientations, whi[...]
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16 16 Index Index Contents Contents PEN FEATUR ES Important: • Use only the pen that came with your pr oduct, or a W acom accessory pen specified for use with Cintiq. Other pens may not function pr operly . See ordering parts and accessories . Also, the Cintiq pen tip is specifically designed for use with the Cintiq. The tips on other pens could [...]
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17 17 Index Index Contents Contents WORKING WITH YOUR CINTIQ The Cintiq 13HD is designed for a wi de range of flexibi lity and an er gonomic work appr oach. The design allows you to quickly ad just Cintiq to a dif fer ent h eight and position wh enever the need aris es. Experiment by adjusting the display incline to determine which best fits your p[...]
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18 18 Index Index Contents Contents • Periodically shift you r gaze from you r computer an d focus on other objects wi thin th e r oom. This will help to relax your eyes. • Use a gentle grip when working with the pen. T ake short breaks between tasks to stretch and r elax your muscles. • Alternate tasks throughout the day . Minimize awkward p[...]
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19 19 Index Index Contents Contents CONFIGURING CINTIQ FOR HANDEDNESS Y our Cintiq can be used in either one of two landscape orientations. During the instal lation pr ocess, you we re p rompte d to choose a d efault configuration for Cin tiq based on whether you are right-handed or left-handed. The configuration you ch ose was used to det ermine t[...]
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20 20 Index Index Contents Contents HOLDING THE PEN Hold the pen like you would a normal pen or pencil. Ad just your grip so that the side switch is in a convenient location where you can t oggle it with your thumb or for efing er . Be careful not to accidentally press the switch while drawing or positioning with the pen. Tilt the pen in any way th[...]
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21 21 Index Index Contents Contents POSITIONING CLICKING T o position the screen cursor , move the pen slightly above the Cintiq screen without touching the scr een surface. Press the pen tip on the screen to make a selection. Note: Calibrating the Cint iq ensures corr ect alignment of the screen cursor with the pen tip. If the scr een cursor does [...]
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22 22 Index Index Contents Contents DRAGGING USING THE SIDE SWITCH The pen comes equipped with a side switch. This sw itch has two customizable functions that can be selected by rocking the switch in either dir ection. Y ou can use the si de switch whenever the pen tip is within proximity (5 mm (0.2 inch)) of the scr een surf ace. Y ou do not need [...]
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23 23 Index Index Contents Contents DRAWING WITH TILT The Cintiq r ecognizes when you tilt th e pen from vertical to incline positions. Tilt can be used to control line shape and thickness in supporting applications. Visit the W acom website to lear n about applicat ions that support tilt . See product information . ERASING In supporting applicatio[...]
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24 24 Index Index Contents Contents USING THE EXPR ESSKEYS, ROCKER RING AND HOME BUTTON Y ou can use the ExpressKeys, Rocker Ring and Home Button to perform freque ntly used functions or keystrokes, or to modify your pen or other input tool pr operties as you work. The four positions of the Rocker Ring (left, right, top and bottom) can be set and u[...]
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25 25 Index Index Contents Contents W ORKING WITH MULTIPLE MONITORS When working with Cintiq and additional monitors on the same system, the screen cursor movement on the standard monitors will depend on your system configuration. If a second monitor is connected in mirror mode, bo th Cint iq and the other monitor will show identical images and scr[...]
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26 26 Index Index Contents Contents Allows you to choose a display if you ar e working with more than one Cintiq 13HD. Displays the Advanced dialog. Independently adjusts the r ed, blue, and gr een color values. Changes you manually make to the color settings will override the color profile setti ngs. Adjusts pen di splay brightness and contrast . [...]
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27 27 Index Index Contents Contents POWER SAVING Cintiq conforms to VESA power saving guidelines. When used with a Display Power Management Signa lin g (DPMS) compliant comp uter or video card , the display will au tomatically compl y with the power saving parameters shown below . When power -saving functions are in effect, the scr een display is d[...]
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28 28 Index Index Contents Contents CUSTOMIZING YOUR CINTIQ After mastering the basics of us ing your pen and Cintiq 13HD inte ractive Cintiq, you may want to customize the way Cintiq works. This chapter describes how to adjust yo ur Cinti q and input tool setti ngs. Advanced users can learn how to furt her optimi ze Cintiq by creating application-[...]
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29 29 Index Index Contents Contents MANAGE YOUR CONTR OL PANEL SETTINGS Launch the W acom T ablet contr ol pane l by using the pen on th e Cintiq: •W i n d o w s . Click on the Windows STAR T button and choose A LL P ROG RA M S . Then select W ACOM T ABLET and choose the W ACOM T ABLET P ROPERTIES option. •M a c . Open S YSTEM P RE F ERE N CE S[...]
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30 30 Index Index Contents Contents CONTR OL PANEL OVERVIEW Use the W acom T ablet control panel to customize your Cintiq or Grip Pen. When you open the contr ol panel, an icon for the Grip Pen or ot her input tool is displayed in the T OOL list. The appropriate tabs are displayed. T o open the Control Panel: Windows 8: From the Windows 8 Start scr[...]
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31 31 Index Index Contents Contents T ool Tips are available for most contr ol panel items. Position the scr een cu rsor over an item and let it r est there. The appr opriate T ool Tip will pop up in a few moments. Y our keyboard tab and arrow keys can also be used to navigat e the contr ol panel . T abs display customizable settings for the select[...]
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32 32 Index Index Contents Contents Contro l panel lists and tabs : The control panel T ABLET , T OOL , and A PPLICATION lists allow you to select the display , tablet, tool, or applicat ion for which you want to change settings. Note: The A PPLICATION list is optional. It is not necessary to sel ect or add applications in order to customize your C[...]
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33 33 Index Index Contents Contents CALIBRATING THE CINTIQ For optimum performance, you must calibrate the Cintiq to align the scr een cursor with the po sition of the pen on the screen. This is r equir ed to compensate for viewing angle, and to adjust for parallax . Set Cintiq in its working position, then follow the below pr ocedure. Tip : T o se[...]
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34 34 Index Index Contents Contents CUSTOMIZING THE PEN Use the pen when opening the W acom T ablet cont rol panel. The pen will be selected i n the T OOL list and the appr opriate tabs w ill be displa yed. If not selected, choose the pen fr om th e T OOL list. Select a tab and choose from the available options. W acom of fers a number of optional [...]
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35 35 Index Index Contents Contents ADJUSTING TIP FEEL AND DOUBLE-CLICK T o adjust the tip sensitivity of your pen, select the P EN tab. Customizes the am ount of pressure needed to clic k, draw , or ink. T o create broad brush stro kes or to click with a light touch, use a S OFT tip setting. For maximum control while drawing thin lines, use a F IR[...]
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36 36 Index Index Contents Contents ADJUSTING ERASER FEEL T o adjust the eraser sensitivit y of your pen, select the E RASER tab. ADVANCED TIP AND ERASER PRESSUR E SETTINGS T o further customize tip or eraser pr essur e settings, s elect the P EN or E RASER tab and click on the C USTOMIZE ... b utton. Options within the P EN F EE L D ETAILS dialog [...]
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37 37 Index Index Contents Contents CUSTOMIZING PEN BUTTONS Select the P EN tab to change the functions assigned to the side switches and tip of your pen. Double-click her e to chang e the functi on assigned to the pen tip. The tip must be set to C LICK in or der to draw in most graphics applications. Y o u can change the S IDE S WI TCH M ODE to fi[...]
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Page 38
38 38 Index Index Contents Contents CUSTOMIZING TILT SENSITIVITY T o adjust the tilt sensitivit y of your pen, select the P EN tab. Tilt sensitivity deter mines how far you have to tilt the tool to pr oduce the ma ximum tilt ef fect. Y ou need to tilt the pen less at high sensitivity than at low sensitivity . Visi t the W acom web site to lear n ab[...]
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Page 39
39 39 Index Index Contents Contents CUSTOMIZING TH E EXPRESSKEYS T o customize the ExpressKeys, select the E XPRESS K EYS tab. Each key can be customized to perform a Display T oggle, modifier , keystroke, or other function. The defaul t Expr essKey settings ar e shown below . Important: Some applications can override and control the Expres sKey fu[...]
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40 40 Index Index Contents Contents CUSTOMIZING THE ROCKER RING AND HOME BUTTON T o customize the Rocker Ring or Home Button, select the R OCKER R ING tab. Each position on the Rocker Ring, as well as the Home Button, can be customized to perform a Disp lay T oggle, modifier , keystroke, or other function. The default settings for the Rocker Ring p[...]
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41 41 Index Index Contents Contents BUTTON FUNCTIONS Customize Cintiq for the way you like to work. Simpl y use the W acom T ablet control panel to change the button function that is assigned to a pen t ool butto n, Expr essKey , or Radial Menu setting. Button function options may vary , depending on your Cintiq model. Not all options are av ailabl[...]
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42 42 Index Index Contents Contents FUNCTION NAME DESCRIPTION K EYSTR OKE ... Enables you to simulate keystr okes. Select this option to displa y the D EFINE K EYSTROKE dialog box. Enter a keystroke or keystroke combination in the K EYS entry box. Keystroke combinations c an include le tters, numbe rs, function k eys (such as F3) and modifier keys [...]
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43 43 Index Index Contents Contents FUNCTION NAME DESCRIPTION R ADIAL M ENU Displays the Radial Menu on your screen. Each level of the hierarchical menu consists of eight menu slices which may cont ain various featur es and options to choose fr om. B ACK Simulates the B ACK command in brow ser applications. F ORWARD Simulates the F ORWARD command i[...]
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44 44 Index Index Contents Contents FUNCTION NAME DESCRIPTION O PEN /R UN ... Opens a dialo g box where you can select a specific application, file , or script to launch. I NK T OGG LE (Mac only .) T oggles t he “ink in any applic ation” function o f Ink on and off. Ink recognizes and co nverts your h andwriting into text and inserts it into a [...]
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45 45 Index Index Contents Contents FUNCTION NAME DESCRIPTION P REC ISI ON M ODE Changes the ma pping around the current pen tip position so tha t you must move the pen fart her for the sc reen cursor to cover a specific distance on the screen. This featur e can be very useful for the precise control of pen or brush strokes. D ISPLAY T OGGLE Availa[...]
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46 46 Index Index Contents Contents FUNCTION NAME DESCRIPTION M ODE T OGGLE ... To g g l e s b e t w e e n pen mode and mouse mode . When u sing Cintiq on a multiple monitor system, this enable s you to use your pen to contr ol the other monitors in mouse mode. When first se tting a pen b utton to M ODE T OGGLE ..., the M OUSE M ODE dialog bo x is [...]
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Page 47
47 47 Index Index Contents Contents FUNCTION NAME DESCRIPTION S ETTINGS Activate s (on your scr een) an interactive dia gram of the curr ent Expr essKey , Rocker Ring, Home Butt on, and pen se ttings. The cu rr ent functions fo r each contr ol ar e shown. Click on any section of th e diagram to change the settings or to open the appr opriate W acom[...]
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Page 48
48 48 Index Index Contents Contents USING AND CUSTOMIZING THE RADIAL MENU The Radial Menu is a pop-up menu that provides quick access to ed iting, navigation, media contr ol functions, and more. • Set a tool bu tton or Expr essKey to the R ADIAL M ENU function. Pr ess the button to display the Radial Menu centered at the scr een cursor position. [...]
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49 49 Index Index Contents Contents W ORKING WITH DISPLAY T OGGLE A Display T oggle feature is availabl e only on multiple monitor systems. Set an ExpressKey or pen side switch to the D ISPLAY T OGGLE function. Then press that button to to ggle the screen cursor between Cintiq and your other displays. For example, Cintiq can be used as a pen displa[...]
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Page 50
50 50 Index Index Contents Contents APPLICATION-SPECIFIC SETTINGS Y ou can customize your tools for use with a particular application. For example, you may prefer a firm pen tip pressur e setting i n one application and a soft pr essur e setting in another . The A PPLICATION list enables you to add an ind ividual appli cation to the l ist and then [...]
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Page 51
51 51 Index Index Contents Contents CREATING AN APPLICATION-SPECIFIC SETTING First choose the product and input t ool for which you want to cr eate an application-specific setting. After adding an application, its icon appears in the A PPLICATION list whenever the r espective tool is selected in the T OOL list. Se lect the appli cation and th en cu[...]
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Page 52
52 52 Index Index Contents Contents CHANGING APPLICATION-SPECIFIC SETTINGS T o change tool settings for a specific application, se lect the tool and the applica tion. Then customiz e the tab settings. REMOVING APPLICATION-SPECIFIC SETTINGS T o remove an application-specific setting: 1. In the T OOL list, select the tool from whic h you want to remo[...]
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Page 53
53 53 Index Index Contents Contents RENAMING THE TABLET IN THE TABLET LIST Within the contr ol panel T ABLET list, double-click on the pen displ ay icon. If desired, enter a new name to be used f or the pen display icon.[...]
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54 54 Index Index Contents Contents TROUBLESHOOTING If you are having tr ouble, W acom recommends you do the following: 1. If the W acom driver failed to load pr operly , first perform the recomme nded action in any err or message that may appe ar on your scr een. If t hat does not solve the pr oblem, r eview the tr oubl eshooting procedur es in th[...]
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Page 55
55 55 Index Index Contents Contents T ESTING CINTIQ 1. If the Cintiq status LED does not light, check the following: • First verify that the light on the power adapter is on. If the light is not on, check that the power ca ble is properly conn ected between the powe r adapter and an active AC outlet. • Check that the power adapter cable is secu[...]
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Page 56
56 56 Index Index Contents Contents T ESTING CONTR OLS AND INPUT TOOLS If the Grip Pen or the Cintiq controls do not work as you expect, it is a good idea to first check the assigned functions or r eset them to their default conditions. A quick way to r eturn a pen to its default condit ion is to r emove it fr om the control panel T OOL list. Do th[...]
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57 57 Index Index Contents Contents T ESTING THE EXPRESSKEYS, ROCKER RING AND HOME BUTTON 1. With the D IAGNOSTICS dialog box open, observe the T ABLET I NFO column as you test each ExpressKey or Rocker Ring position. Be sure to select the pen display you are testing fr om the T ABLET I NFO column. 2. T est the ExpressKeys, Rocker Ring positions or[...]
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Page 58
58 58 Index Index Contents Contents 4. T est tilt for the x-axis by moving the pen from a vertical position toward the right ; the X T ILT value should change from appr oximately 0 to +60. Now move the tool to the left of vertical; the X T ILT value should change from appr oximately 0 to - 60. 5. T est the tilt for the y-axis by movi ng the pen fro[...]
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59 59 Index Index Contents Contents T R OUBLESHOOTING If you encounter problems with the display portion of yo ur Cintiq, r efer to the following tables. Y our pr oblem may be described here and you can try the solution of fer ed. For more informat ion about color issues, see the document ation that ca me with your operatin g system or applica tion[...]
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Page 60
60 60 Index Index Contents Contents Color quality is inaccurate. • In the W acom Display Settings dialog, ch oose A DVANCED and then F ACTORY R ESET to return the display to its original settings. • Check the colo r profil e settings that you ar e using with Cintiq. • Make any changes to the contrast settings in small increments, as changes i[...]
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Page 61
61 61 Index Index Contents Contents PEN TABLET TR OUBLESHOOTING If you encounter problems with the tablet portion of the Cintiq, see the following tables. Y our pr oblem may be described here, and you can try the solution offer ed. Also check the Notes linked to the driver download screen for the latest information up dates. For additional informat[...]
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Page 62
62 62 Index Index Contents Contents Double-clicking is diff icult. • Be sure you ar e quic kly tapping th e scr een twice in the same place. W acom r ecommends using the side switch to double-click. • Open the W acom T ablet contro l panel and go to t he P EN tab. T ry increasing the T IP D OUBLE C LICK D ISTANCE or using a lighter T IP F EEL .[...]
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Page 63
63 63 Index Index Contents Contents The pen side switch does not work. • Be sur e you ar e usin g only the pen that came with your pr oduct , or a W acom accessory pen specified for use with the Cintiq 13HD. Other pens may not function pr operly on the Cintiq. • Be sure to pr ess the side switch when the pen tip is within 5 mm (0.2 inch) of the[...]
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64 64 Index Index Contents Contents The screen cursor moves erratically or jumps around on the scr een when a nother tablet is connected to your computer . The tablet portion of Cintiq emits electr omagnetic waves at a certa in frequency . If another tablet is pl aced too close to the Cintiq it may interfere wi th scr een cursor positioning. If thi[...]
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Page 65
65 65 Index Index Contents Contents WINDOWS-SPECIFIC PR OBLEMS Y ou suspect the Cintiq prefer ences may be corrupted, or want to make certain that all settings are at their factory defaults. Use the W acom T ablet Prefer ence File Utility to work with prefer ences. Close any open applications. Click the START icon and select A LL P ROG R AM S . The[...]
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Page 66
66 66 Index Index Contents Contents MAC-SPECIFIC PROBLEMS At startup, a d ialog box appears telling you that either the driver failed to l oad or the Cintiq prefer ences have not yet been cr eated. The tablet portion of the Cintiq was not detected at startup . Make sur e the USB cable is securely connected to an acti ve USB port on your computer or[...]
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Page 67
67 67 Index Index Contents Contents Ink does not work correctly with the Cintiq. There may be a pr oblem with the Ink prefer ences. Remove the damaged prefer ence files as follows. They will be re-cr eated when you enable handwriting recogn ition. 1. Open S YSTEM P REFER ENCES , choos e S HOW A LL and selec t I NK . Then turn off handwriting r ecog[...]
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Page 68
68 68 Index Index Contents Contents T ECHNICAL SUPPORT OPTIONS If you have a problem with your Cintiq, check the appropriate installation section in this manual to make sure the Cin tiq is installed correctly . Then r eview the t roubleshooting procedur es. If you cannot find the answer in this manual, you ma y find updated information about your p[...]
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Page 69
69 69 Index Index Contents Contents FREQUENTLY ASKED QUESTIONS This section provides answers to some of the mor e commonly as ked questions a bout Cintiq. T o br owse more F AQs, visit the W acom website for your region. Will Cintiq work in all applications? What software applications support Cintiq features? Can I have Cintiq and a mouse connected[...]
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70 70 Index Index Contents Contents Can I use older W acom input tools with Cintiq? Pens and accessories are generally specific to the product model they c ome with, so they may not b e inter changeable. V isit the W acom we bsite for your r egion and che ck the Customer Car e Knowledge Base for details. The installer is asking for a passwor d. Wha[...]
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71 71 Index Index Contents Contents CARE AND MAINTENANCE This section pr ov ides tips for t he car e and maintenance of your Cintiq 13HD. Caring for Cintiq Replacing the pen nib CARING FOR CINTIQ Keep the Grip Pen and the Cintiq LCD screen surface cl ean. Dust and dirt particles can stick to the pen and cause excessive wear to the screen surface. R[...]
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72 72 Index Index Contents Contents REPLACING THE PEN NIB T o protect your Cintiq from dama ge and for best performance, peri odically r eplace your pen nibs. Important: Replace the pen nib befo r e or when it looks like this:. 1. T o replace your pen nib, use the nib r emoval tool, a pair of tweezers, needle -nosed pliers, or similar instrument to[...]
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73 73 Index Index Contents Contents OTHER USEFUL INFORMATION This section includes instructions on how to mana ge your Cintiq pr efer ence s, uninstall the pr oduct so f tw are , a n d m o re. Uninstalling Cintiq Managing preferences Installing multi ple tablets Using applications integr ated for tablet control Importing expert settings Pen and dig[...]
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74 74 Index Index Contents Contents UNINSTALLING CINTIQ Follow the appropriate pr ocedure below to r emove the W acom driver softwar e and the Cintiq from your system. Important: When you remove the W acom driver software, your Cintiq will no longer operate with full tablet functionality but will conti nue to function as a mouse device. Windows 8: [...]
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75 75 Index Index Contents Contents MANAGING PR EFER ENCES Use the W acom T ablet prefer ences utility to manage yo ur Cintiq prefer ences for single or mult iple users. Close any open applications. Windows 8: From the Windows 8 Start scr een, click the W ACOM T ABLET P RE F ERE NC E F ILE U TILITY tile. If you are using the Windows 8 Classic Deskt[...]
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76 76 Index Index Contents Contents INSTALLING MULTIPLE TABLETS Any Cintiq or tablet that has been detected on your sy stem will appear a s an icon within the W acom T ablet contro l panel T ABLET list. T o add a new pen display or tablet , connect it to y our computer . The system will aut omatically fin d the pen display or tablet and initialize [...]
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77 77 Index Index Contents Contents USING APPLICATIONS INTEGR ATED FOR TABLET CONTR OL Some softwar e applications may be designed to di re ct ly contr ol Expr essK ey or Rocker Ring functions. When working in an application that has been integrat ed in this manner , the ExpressKeys or Rocker Ring may perform dif fer ently than th e function that i[...]
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78 78 Index Index Contents Contents IMPORTING EXPERT SETTINGS The import expert settings feature enables you to import customized Wacom T ablet control panel settings that have been specified in an XM L (Exten sible Markup La nguage) fil e. • Some softwar e developers may cr eate custom settings files which are specifically designed to provide op[...]
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79 79 Index Index Contents Contents PEN AND DIGITAL INK CAPABILITIES IN WINDOWS Microsoft Windows 8 and Windows 7 pr ovide extensive support for pen input. Pen featur es ar e supported in all versions of Windows 8 and Windows 7 except Windows 7 Start er and Home Basic. Use Cintiq and your W acom pen for quick, i ntuitive r esults. •N o t e t a k [...]
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80 80 Index Index Contents Contents Search the Microsoft website for enhanced information about digital inking in Windows. Y ou can also visit the W acom website at www .wacom.com an d search digital inking in Windows. Note: The following workaround in the W acom soft ware driver impr oves performance in Windows 7: • T o improve performance, the [...]
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81 81 Index Index Contents Contents W ARRANTY SERVICE IN THE U.S.A. AND CANADA The full product warranty and lic ensing agreement is provided in the Important Product Informatio n (IPI) document that is included on your product CD. T o obtain Warranty service within the U.S. or Ca nada contact: W aco m Customer Car e Cent er Phone: 1.360. 896.9833 [...]
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82 82 Index Index Contents Contents OR DERING PARTS AND ACCESSORIES For a list of available parts and accessories , visit the Wacom website for your r egion. Y ou can also do the following: • In the USA or Canada , call 1.888.884.1870 (toll-fr ee) or visit W acom’ s website at http://dir ect.wacom.com (USA only). •I n E u r o p e , call +49 ([...]
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83 83 Index Index Contents Contents GLOSSARY Active area . The area of the Cintiq wher e your tools are detected. Application-specific settings . Cintiq tool and Cintiq settings that have been customized for individual applications. The W acom T ablet cont rol panel enables you to customize a tool to behave uniquely in differ ent applications. Appl[...]
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84 84 Index Index Contents Contents Pen mode . A method of positioning the screen cursor . Wherev er you place yo ur input tool on the Cintiq, the screen cursor will jump to the corr esponding point on the scr een . This is known as absolute positioning, and is the default settin g for the pen. Pen mode allows you to quickly position the screen cur[...]
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85 Index 85 Index Contents Contents INDEX About the manual 5 Accessories ordering 82 Adding a new tool 52 Applications, in tegrated for tab let contr ol 77 Application-specific settings changing se ttings 52 creating 51 removing 52 working with 50 Auto-sync 25 Button functions 41 Calibrating, pen display 33 Care and maintenance 71 Cintiq about 8 ad[...]
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86 Index 86 Index Contents Contents Multiple tablets, installing 76 Multiple tools, working with 52 New tool, adding 52 Ordering, parts and accessories 82 Parts ordering 82 Pen 16 clicking with 21 customizing 34 dragging with 22 eraser 16 erasing, with 23 holding 20 nib, r eplacing 72 positioning with 21 pressur e sensitivity , working with 22 side[...]
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87 87 Index Index Contents Contents WACOM INTERNATIONAL OFFICES W ACOM T ECHNOLOGY CORPORATION WA C O M EU RO P E GM BH 1311 SE Cardinal Court Europark Fichtenhain A9 V a ncouver , WA 98683 47807 Krefeld U.S.A. Germany T elephone: +1 .360.896.9833 Intern et: http://www .wacom.eu Fax: +1.360.896.9724 W ACOM CO., LTD. JAPAN T ABLET SALES DIVISION W A[...]