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Xerox 96 NPS manuel d'utilisation

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Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Xerox 96 NPS décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

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Tout d'abord, le manuel d’utilisation Xerox 96 NPS devrait contenir:
- informations sur les caractéristiques techniques du dispositif Xerox 96 NPS
- nom du fabricant et année de fabrication Xerox 96 NPS
- instructions d'utilisation, de réglage et d’entretien de l'équipement Xerox 96 NPS
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Xerox 96 NPS ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Xerox 96 NPS et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Xerox en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Xerox 96 NPS, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Xerox 96 NPS, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Xerox 96 NPS. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    Xero x Do cuP ri nt Net w o rk Pri nte r Se r ies T r oubleshooting Guide f or Models 9 6/4635/1 80 NP S Version 7.1 August 2000 721P8665 1[...]

  • Page 2

    Xerox Corporation 701 S. Aviation Boulevard El Segu ndo, CA 90245 ©1997, 1998, 1999 , 2000 by X ero x Corporation. All ri ghts reserved. Copyright protection claimed includes a ll f orm s and matters of copyrightable mate r i al and information now allowed by statutory or judicial law or he reinafter granted, including without limitation, material[...]

  • Page 3

    XER OX D OCU PR INT 96 /4 635/ 18 0 N P S T RO UBLE S HOO TIN G GU IDE iii La ser safe ty ! Warning: Adjustmen ts, use of cont rols, or performance of procedures other than those specified herein m ay res ult in hazardous light exposure. The Xerox DocuPrint printers are c ertified to c omply with th e performance st andards of the U.S. Department o[...]

  • Page 4

    iv XEROX D OCU PRINT 96 /463 5/180 NP S TR OUB LES HOOTIN G GUI DE • Alway s place equipme nt on a sol id s u ppor t surf ace with adequat e strengt h for its weight. • Alway s use mater ials and supplies specifically designed for your X e ro x equipmen t. Use of unsuitabl e materials may result in poor performance and m ay create a ha zardous [...]

  • Page 5

    XER OX D OCU PR INT 96 /4 635/ 18 0 N P S T RO UBLE S HO OTIN G GU IDE v T abl e of contents Laser safety iii Ozone informati on iii Opera tion s af ety iii Intr od ucti on vii About t his guide vii Contents vii Conventions viii Related publications ix 1. Calling for ser vice 1-1 Information to have on hand when calling for serv i ce 1-1 Enabling a[...]

  • Page 6

    TABLE O F CONTENTS vi XEROX D OCU PRINT 96 /463 5/180 NP S TR OUB LES HOOTIN G GUI DE Calculating through put 7-5 Minimizing the start-u p latency 7-7 300 dpi versus 600 dp i performanc e 7-9 Setting page order 7-1 0 Product features that affect print quality 7-1 0 Pr opr ie ta ry Pos t Scr ip t ex te ns io ns 7- 10 Device-depe ndent op erators 7-1[...]

  • Page 7

    XER OX D OCU PR INT 96 /4 635/ 18 0 N P S T RO UBLE S HOO TIN G GU IDE vii Intr oduction Thi s Xerox Do cuPrint Netw ork Printer Serie s Troubleshooting Guide describes ho w to solve som e specific problems t hat may occur when you are using the Xerox DocuP rint 96, 4635 , or 180 Ne twork Printing Sy stem (NPS). Ab out th is gu ide This guide is de[...]

  • Page 8

    INTRO DU CTIO N viii XEROX D OCU PRINT 96/4 635/1 80 NP S TRO UB LESH OOTING GUI DE Con ventions This guide uses the following conventions: • All caps and angle brack ets — Within proced ures, the nam es of ke ys are shown in all caps w ithin angle brac kets (f or e xampl e , press <RETURN>). • Angle brack ets — V ar iab l e informat [...]

  • Page 9

    INTRODUCTION XER OX D OCU PR INT 96 /4 635/ 18 0 N P S T RO UBLE S HO OTIN G GU IDE ix Relate d public ation s The Xerox DocuP rint Network Printe r Series incl u des the foll owing document s: Decompos ition Service and T ools Guide Guide t o Conf iguring an d Manag ing th e System Guide t o Ma naging P rint Job s Guide to Performing Routine M ain[...]

  • Page 10

    INTRO DU CTIO N x XEROX D OCU PRINT 96 /463 5/180 NP S TR OUB LES HOOTIN G GUI DE[...]

  • Page 11

    XER OX D OCU PR INT 96 /4 635/ 18 0 N P S T RO UBLE S HO OTIN G GU IDE 1-1 1. 1 Calling f or service Before calling your custome r service suppo r t center, make sure you have read this chapter a nd h ave tried the correct ive action s described here. If the problem persists, gather the necessary information a nd cal l the c ustomer support center.[...]

  • Page 12

    CALLING F OR SERVICE 1-2 XEROX D OCU PRINT 96 /463 5/180 NP S TR OUB LES HOOTIN G GUI DE Enab ling and di sabl ing the mo dem fo r remot e servi ce Your syst e m m a y be set up to use Si xth Se nse Te chnology — a remote comm unication capabi lity. Sixth Sense Tec hnology is a suite of tools t ha t al low service personnel to connect with a syst[...]

  • Page 13

    XER OX D OCU PR INT 96 /4 635/ 18 0 N P S T RO UBLE S HO OTIN G GU IDE 2-1 2. 2 Fault m asking This chapter describes the behavio r of the 96/ 4635/180 NPS whi le printing with fault conditions in exi ste nce. The DocuPrint 96, 4635, and 180 NPS enable you to continue printing while certain f a ults or c o nditions exist in parts of the printer not[...]

  • Page 14

    FAULT MA SKING 2-2 XEROX D OCU PRINT 96 /463 5/180 NP S TR OUB LES HOOTIN G GUI DE F igu re 2- 2. Fault List s creen The F ault Lis t screen di splays an y out standing fault codes and shows a mimic of the printer; t he area c ontaining the m asked f ault is highlighted in light yellow. For greatest printer productivity , clear an y masked faults a[...]

  • Page 15

    XER OX D OCU PR INT 96 /4 635/ 18 0 N P S T RO UBLE S HO OTIN G GU IDE 3-1 3. 3 T rou ble s ho o t in g X e ro x Cl ie n t Sof tw a r e ins tallation If you are unable to insta ll the Xerox Client Software, or if you install it and al l req uests subm itted fa il, try the following: • Make sure the Xero x Client print command does no t clash wit [...]

  • Page 16

    TROUBL ESHOO TIN G XE ROX CL IENT SOFT WARE INST ALLAT ION 3-2 XEROX D OCU PRINT 96 /463 5/180 NP S TR OUB LES HOOTIN G GUI DE The follo wing table, “ Xerox Client Sof tware ins tallat i on error messag es ” provides a ref erence to error messages that may di splay during in stallation of X erox Client S oftware. T able 3-1. Xerox Client S oftw[...]

  • Page 17

    XER OX D OCU PR INT 96 /4 635/ 18 0 N P S T RO UBLE S HO OTIN G GU IDE 4-1 4. 4 Tr oubles hooting a No vell implem entation The follo wing tables d escribe som e way s to troubleshoot a Novell implementat ion from the log mess ages that appear in t he DocuPrint NPS log /varnog/DocuPrint. T able 4-1. PSER VER problems Probl em Proba bl e Ca use Reso[...]

  • Page 18

    TROUBL ESHOO TIN G A NOVEL L IMP LEMENT ATION 4-2 XEROX D OCU PRINT 96 /463 5/180 NP S TR OUB LES HOOTIN G GUI DE Log message in dicates failure to login and password settings are correct. A PS ERVER with DocuPri nt ’ s PSERVE R name is runnin g on the fil e serv er or on another machine (this could even be another Do cuPrint conf igured t o use [...]

  • Page 19

    TR OUBLES HOO TING A NOVEL L IM PLE MENTAT ION XER OX D OCU PR INT 96 /4 635/ 18 0 N P S T RO UBLE S HO OTIN G GU IDE 4-3 The following table describes t roubleshooting RP RINTER problems. T able 4-2. RPRINTER problems Probl em Proba bl e Ca use Resol u tion Log message say s: • "Cannot locat e any Netware print ser ver from the n et." [...]

  • Page 20

    TROUBL ESHOO TIN G A NOVEL L IMP LEMENT ATION 4-4 XEROX D OCU PRINT 96 /463 5/180 NP S TR OUB LES HOOTIN G GUI DE[...]

  • Page 21

    XER OX D OCU PR INT 96 /4 635/ 18 0 N P S T RO UBLE S HO OTIN G GU IDE 5-1 5. 5 Clearing p aper misf eeds a nd jams This chapter shows the steps for clearing paper misfeeds and jams from various areas of the pri nter. Cl eari ng a fe eder tra y faul t When pap er is misfed from t he paper t rays, c omplete the following ste p s: 1. Go t o the paper[...]

  • Page 22

    CLEAR ING P APER MISFEE DS AND JA MS 5-2 XEROX D OCU PRINT 96 /463 5/180 NP S TR OUB LES HOOTIN G GUI DE 4. Press the green le ver to unlatch the p aper feeder ass embly . 5. Remov e and discard any par tially f ed paper . Make sure t he paper s upply is neatly s tack ed and the st ack is not h igher than the MAX l ine on the le ngth gui de . Ma ke[...]

  • Page 23

    CLEARING PAPER M ISFEEDS AND JAMS XER OX D OCU PR INT 96 /4 635/ 18 0 N P S T RO UBLE S HO OTIN G GU IDE 5-3 7. Sli d e the tray bac k into the pr inter until the tra y latches and press the Continue b ut ton to res u me printing. 8. Di scard any page s sent to the sam ple t ray or unused stacker tra y when the pap er ja m w as det ected. Note: If [...]

  • Page 24

    CLEAR ING P APER MISFEE DS AND JA MS 5-4 XEROX D OCU PRINT 96 /463 5/180 NP S TR OUB LES HOOTIN G GUI DE pull the belt off it s track. ) Allow a f ew seconds f or the film remov er to e vaporate. 3. Latch the paper feeder a ssemb l y by press ing down on the br ight green dot . Slid e the paper tray completely back into t he pr inter Cle arin g pap[...]

  • Page 25

    CLEARING PAPER M ISFEEDS AND JAMS XER OX D OCU PR INT 96 /4 635/ 18 0 N P S T RO UBLE S HO OTIN G GU IDE 5-5 1. Go t o the area of the pri nter indicated by t h e m essages and display on the pr inter control console. 2. Open an y pri nter doors necessar y to access the area. 3. Cl e ar the jammed pa per from the area, followi ng the instru ctions [...]

  • Page 26

    CLEAR ING P APER MISFEE DS AND JA MS 5-6 XEROX D OCU PRINT 96 /463 5/180 NP S TR OUB LES HOOTIN G GUI DE Pri nter areas Thi s secti on p rov ides illust rati ons of the variou s are as o f the pri nte r where jams may occur. The follo win g illu stra tion show s al l the jam clea ranc e ar eas for the 96/4635/180 printer. The following il lustratio[...]

  • Page 27

    CLEARING PAPER M ISFEEDS AND JAMS XER OX D OCU PR INT 96 /4 635/ 18 0 N P S T RO UBLE S HO OTIN G GU IDE 5-7 Area 3 Area 4[...]

  • Page 28

    CLEAR ING P APER MISFEE DS AND JA MS 5-8 XEROX D OCU PRINT 96 /463 5/180 NP S TR OUB LES HOOTIN G GUI DE Area 5 Area 6[...]

  • Page 29

    CLEARING PAPER M ISFEEDS AND JAMS XER OX D OCU PR INT 96 /4 635/ 18 0 N P S T RO UBLE S HO OTIN G GU IDE 5-9 Area 7 Area 8[...]

  • Page 30

    CLEAR ING P APER MISFEE DS AND JA MS 5-10 XEROX D OCU PRINT 96 /463 5/180 NP S TR OUB LES HOOTIN G GUI DE Note: If jammed paper rips as you are remov ing it f rom area 8, you may have to use the pinch lever in area 9 to remove the paper. Refer to t he “ Not es ” section following the figure i llus trating area 9. Area 9 Note: Pull the area 9 gr[...]

  • Page 31

    CLEARING PAPER M ISFEEDS AND JAMS XER OX D OCU PR INT 96 /4 635/ 18 0 N P S T RO UBLE S HO OTIN G GU IDE 5- 11 3. Remov e any pap er caug ht in this area . 4. Replace the green pinch le ver to its original position. 5. Di scard any pape r y ou remov ed. Area 10 Area 11[...]

  • Page 32

    CLEAR ING P APER MISFEE DS AND JA MS 5-12 XEROX D OCU PRINT 96 /463 5/180 NP S TR OUB LES HOOTIN G GUI DE Area 12 Note: For 180 printers, w hen clearing area 12, you are required to clear areas 12 an d 13 . Area 13[...]

  • Page 33

    CLEARING PAPER M ISFEEDS AND JAMS XER OX D OCU PR INT 96 /4 635/ 18 0 N P S T RO UBLE S HO OTIN G GU IDE 5- 13 Area 14 Note: You may somet imes find paper lying on top of area 14, even though there is no message indicating a jam in this area. Discard the paper. Area 15[...]

  • Page 34

    CLEAR ING P APER MISFEE DS AND JA MS 5-14 XEROX D OCU PRINT 96 /463 5/180 NP S TR OUB LES HOOTIN G GUI DE Area 16 Note: For 180 printers, w hen clearing area 16, you are required to clear areas 16 an d 17 . Area 17[...]

  • Page 35

    CLEARING PAPER M ISFEEDS AND JAMS XER OX D OCU PR INT 96 /4 635/ 18 0 N P S T RO UBLE S HO OTIN G GU IDE 5- 15 Area 18 Note: Sometimes the printer cont rol console m essages di rect you to discard the l ast she et delivered to th e stack fol l owing a ja m in area 18. Che ck for t his mess age when cleari ng an are a 18 pap er jam. If your printer [...]

  • Page 36

    CLEAR ING P APER MISFEE DS AND JA MS 5-16 XEROX D OCU PRINT 96 /463 5/180 NP S TR OUB LES HOOTIN G GUI DE Clea ring b ypass t ransp ort paper jam s If your prin ter is conf igured wi th a bypass t ransport m odule, y ou should c heck for pap er ja ms in area s 19 and 20 af ter clearing an area 18 paper jam. To clear bypass transport jams: 1. Open t[...]

  • Page 37

    CLEARING PAPER M ISFEEDS AND JAMS XER OX D OCU PR INT 96 /4 635/ 18 0 N P S T RO UBLE S HO OTIN G GU IDE 5- 17 Area 20 6. Remov e any pap er in the ex p osed a r e a. 7. Press the green l e ver do w n an d to the le ft until the latch catches. 8. Cl o se the bypass transpor t[...]

  • Page 38

    CLEAR ING P APER MISFEE DS AND JA MS 5-18 XEROX D OCU PRINT 96 /463 5/180 NP S TR OUB LES HOOTIN G GUI DE P aper cu rl an d pape r jams Too much curl in the paper stock can cause paper jams. You can adjust the decurle r lever to eliminate m ost of these problems. Refer to the paper curl chart a t the end of this chapter t o det ermine the amount of[...]

  • Page 39

    CLEARING PAPER M ISFEEDS AND JAMS XER OX D OCU PR INT 96 /4 635/ 18 0 N P S T RO UBLE S HO OTIN G GU IDE 5- 19 Ad justing th e decur ler le ver To adjust the decurler l e ver: 1. Open the r ight door of the pr inter and lo cate th e decu rler lev er . F igu re 5- 2. Decurle r lever 2. If the print curl is +2 or more , move the green decurle r l ev [...]

  • Page 40

    CLEAR ING P APER MISFEE DS AND JA MS 5-20 XEROX D OCU PRINT 96 /463 5/180 NP S TR OUB LES HOOTIN G GUI DE F igu re 5- 3. Paper curl chart[...]

  • Page 41

    XER OX D OCU PR INT 96 /4 635/ 18 0 N P S T RO UBLE S HO OTIN G GU IDE 6-1 6. 6 Using sa mpl e documents You can use sample docum ents to test the p rint quality of your Doc uP rint prin ter . L istin g and pr intin g samp le doc umen ts The Li st Sampl e Document s com mand shows w hat s ample document s are avail a ble. DocuPrintF AQ One sample d[...]

  • Page 42

    USING SA MPLE DOCUMENTS 6-2 XEROX D OCU PRINT 96 /463 5/180 NP S TR OUB LES HOOTIN G GUI DE Exa m pl e Listing samp le documents: Pr in t S a m p le D o c um en t Use the Print Sample Document comm and to print the sam ple document you select from the list. If you do not enter argume nts with the com mand, t he system prom pts you fo r them . PS-op[...]

  • Page 43

    USIN G SAMPLE DOCUM ENT S XER OX D OCU PR INT 96 /4 635/ 18 0 N P S T RO UBLE S HO OTIN G GU IDE 6-3 Exa m pl e Printing one duplex unst apled copy of the sample document “ shapes ” at 300 dpi resolution on USLetter, wh ite paper, output to sta cker 1: Note: When Pr int Sample Document is invoked wi th output to the top T ray with stitching fin[...]

  • Page 44

    USING SA MPLE DOCUMENTS 6-4 XEROX D OCU PRINT 96 /463 5/180 NP S TR OUB LES HOOTIN G GUI DE[...]

  • Page 45

    XER OX D OCU PR INT 96 /4 635/ 18 0 N P S T RO UBLE S HO OTIN G GU IDE 7-1 7. 7 Adjus ting print qua lity and speed This chapter considers means fo r chec king and optimizing print quality and speed. Insta llin g th e custo m t ra nsfer assis t bl ad e If you us e nons tandard pape r sizes, you should install t he custom transfer assist blade to en[...]

  • Page 46

    ADJUSTI NG PRINT QUAL ITY AND S PEED 7-2 XEROX D OCU PRINT 96 /463 5/180 NP S TR OUB LES HOOTIN G GUI DE Co rrect ing s kew ed pri nti ng If the pri nted out put is repeatedly delivered with the im a ge skewed (crooked o n the page), o r the p ages t hemselves are d amaged on arrival at the out p ut bin, y o u may need to adjust the registration tr[...]

  • Page 47

    ADJU STING PR INT QUA LIT Y AN D SPE ED XER OX D OCU PR INT 96 /4 635/ 18 0 N P S T RO UBLE S HO OTIN G GU IDE 7-3 F igu re 7- 2. Three registra tion transp ort roll levers on system with 7 by 10-inch enablemen t kit 1 Lever 1 : L eft - Maxi mum Press ure setting 2 L eve r 2: Rig ht - Ma xi mum Pr es su re se tt in g 3 L eve r 3: Rig ht - Ma xi mum[...]

  • Page 48

    ADJUSTI NG PRINT QUAL ITY AND S PEED 7-4 XEROX D OCU PRINT 96 /463 5/180 NP S TR OUB LES HOOTIN G GUI DE Me asur in g pe rfor man ce You can use the DocuPrint sequencer log file to calculate print speeds. Although a st op watch is the recommended me thod for obtaining sustained throughput prin t spe eds, the sequencer log can be used to calculate s[...]

  • Page 49

    ADJU STING PR INT QUA LIT Y AN D SPE ED XER OX D OCU PR INT 96 /4 635/ 18 0 N P S T RO UBLE S HO OTIN G GU IDE 7-5 Ca lcula tin g thr ough put For measuring performan ce, note the s tart tim e, stop ti m e, decompos ition time, elapsed time, and pages of the job being measured: • The star t t i me is the time t hat the sequencer began to decompos[...]

  • Page 50

    ADJUSTI NG PRINT QUAL ITY AND S PEED 7-6 XEROX D OCU PRINT 96 /463 5/180 NP S TR OUB LES HOOTIN G GUI DE Descri ption Langua ges for more details about fact ors affect in g performanc e . • The elapsed time, equal to the stop time m inus the star t time, is the total amount of time DocuPri nt spent printing the job . The elapsed time includ es de[...]

  • Page 51

    ADJU STING PR INT QUA LIT Y AN D SPE ED XER OX D OCU PR INT 96 /4 635/ 18 0 N P S T RO UBLE S HO OTIN G GU IDE 7-7 Since the DocuP rint u sually decom poses m ore than on e job a t a time, the j ob s are time-shared on the one processor and this wi ll cause the decom position time t o be l arger than if the DocuP rint decompos ed once by itself. In[...]

  • Page 52

    ADJUSTI NG PRINT QUAL ITY AND S PEED 7-8 XEROX D OCU PRINT 96 /463 5/180 NP S TR OUB LES HOOTIN G GUI DE Sequencer restart at November 19, 1996 3:50:20 pm PST Job #236 start, ftpadmin, 99995163.ps, November 19, 1996 3:52:22 pm PST Printing duplex, 300 spi, 216 x 279 mm, 139 buf Job #237 start, ftpadmin, 99995163.ps, November 19, 1996 3:53:58 pm PST[...]

  • Page 53

    ADJU STING PR INT QUA LIT Y AN D SPE ED XER OX D OCU PR INT 96 /4 635/ 18 0 N P S T RO UBLE S HO OTIN G GU IDE 7-9 In the examp le shown i n this log, here is the calculation: The st art time wa s: 4 :09:08 pm The stop time was: 10:23:31 pm (This gi ves an elapse d time of 16 minut es and 30 s econds, or 990 s econds) PPM = 60 x 2170/99 0 = 131.5 p[...]

  • Page 54

    ADJUSTI NG PRINT QUAL ITY AND S PEED 7-10 XEROX D OCU PRINT 96 /463 5/180 NP S TR OUB LES HOOTIN G GUI DE Sett in g pag e order DocuPrint delivers docum ents w it h the pages face do wn in the order presented in the Page Description Langua ge. The order can be changed by set t ing the P ageOrder attribute. If the Staple attribute is set, DocuP rint[...]

  • Page 55

    ADJU STING PR INT QUA LIT Y AN D SPE ED XER OX D OCU PR INT 96 /4 635/ 18 0 N P S T RO UBLE S HO OTIN G GU IDE 7- 11 De vice-d epe ndent opera tor s Some P ostScript operators result i n d evice-dependent PostScript fi les . “ Device depend ence ” means that devices having diff erent output charac teristics m ay produ ce di fferent-looking out [...]

  • Page 56

    ADJUSTI NG PRINT QUAL ITY AND S PEED 7-12 XEROX D OCU PRINT 96 /463 5/180 NP S TR OUB LES HOOTIN G GUI DE The P ostScript langua ge p rovides a schem e for overwriting the internal tra nsfer function of a printing de vice by providing t he settransfer and setco lortransfe r o pera tors. Howe ver, some Xerox PostScript devices do not allow you to ov[...]

  • Page 57

    XER OX D OCU PR INT 96 /4 635/ 18 0 N P S T RO UBLE S HO OTIN G GU IDE 8-1 8. 8 C orre cting stac king pr oblems This chapt er des cribes stac ker problem s other t han pape r jams . It suggests corrective act ions when p rinted set s are thrown arou nd the stacker or the bin. (See “ Clearing p aper m isfeeds and jams ” for stacker paper jams.)[...]

  • Page 58

    CORRECTING STACKING PROBLEMS 8-2 XEROX D OCU PRINT 96 /463 5/180 NP S TR OUB LES HOOTIN G GUI DE[...]

  • Page 59

    XER OX D OCU PR INT 96 /4 635/ 18 0 N P S T RO UBLE S HO OTIN G GU IDE 9-1 9. 9 Syst em unresponsi ve This chapt er des cribes prob lems in whi ch your monitor s hows no image, the printer does not respond when you press the Continue button, or the prin t er m ain window does not respond. Sympto m Probable caus e Action Blan k disp lay: pres sing a[...]

  • Page 60

    SYSTEM UNRESPONSIVE 9-2 XEROX D OCU PRINT 96 /463 5/180 NP S TR OUB LES HOOTIN G GUI DE[...]

  • Page 61

    XEROX DOCUPRINT 96/4635/180 NPS TROUBLESHOOTI NG GUIDE INDEX-1 Inde x Numerics 300 dpi, 7-9 600 dpi, 7-9 A Attention light, 2-1 C calculating throughpu t, 7-5 Clas s 1 la se r d evic e, iii clearing feeder trays , 5-1 – 5-4 Continue button, no response, 9-1 Correcting stac king problems , 8-1 curl, paper, 5-18 custom transfer assist blade, i nsta[...]

  • Page 62

    INDEX INDEX -2 XEROX D OCU PRINT 96 /463 5/180 N PS TR OUB LES HOOTIN G GU IDE P page order, setting, 7-10 paper curl adjusting, 5-19 measuring, 5-18 jams, checking job integrity, 5-5 misfeeds, freque nt, 5-3 paper curl, measuring, 5-18 performance, 7-4 300 dpi vs. 600 dpi, 7-9 PostScript, proprietary extensions, 7-10 print quality, adjusting, 7-1 [...]