Zebra Technologies Printers manuel d'utilisation

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Un bon manuel d’utilisation

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Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Zebra Technologies Printers décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Zebra Technologies Printers devrait contenir:
- informations sur les caractéristiques techniques du dispositif Zebra Technologies Printers
- nom du fabricant et année de fabrication Zebra Technologies Printers
- instructions d'utilisation, de réglage et d’entretien de l'équipement Zebra Technologies Printers
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Zebra Technologies Printers ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Zebra Technologies Printers et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Zebra Technologies en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Zebra Technologies Printers, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Zebra Technologies Printers, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Zebra Technologies Printers. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    User’s Manual No. 980181-001 Rev. C ©1999 Zebra Technologies Corporation Strata Thermal Printers User’s Manual[...]

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    [...]

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    FOREWORD This manual provides installation and operation information for the Eltron Strata LP (LP2684) and Strata TLP (TLP2684) printers, manufactured by Zebra Technologies Corporation, Camarillo, California. COPYRIGHT NOTICE This document contains information proprietary to Zebra Technologies Corporation. This docu - ment and the information conta[...]

  • Page 4

    WARRANTY INFORMATION We Need To Hear From You! To Establish Your Warranty Period And Provide Access To Technical Support, Send Us Your Product Registration Card Today! Zebra warrants the mechanism, control electronics and power supply, under normal use and ser - vice, to be free from defects in material and workmanship for a period of twelve (12) m[...]

  • Page 5

    Table of Contents Installation . . . . . . . . . . . . . . . . . . . . . . . . . 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Unpacking Your Printer . . . . . . . . . . . . . . . . . . . . 2 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Yo[...]

  • Page 6

    General Cautions and Warnings These pages describe general safety and maintenance warnings and cautions for the printer. They are referenced throughout the manual. The manual may also include other warnings and cautions not displayed here. Warning - Shock Hazard The printer should never be operated in a location where it can get wet. Personal injur[...]

  • Page 7

    Media Cautions & Tips 1) Always use high quality Eltron approved labels and tags. Eltron approved supplies can be ordered from your ELTRON dealer. For the name of a dealer in your area, call Eltron Customer Service at one of the numbers listed on the back page of this manual. 2) If poor quality, adhesive backed labels are used, that DO NOT lay [...]

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    viii 980181-001 Rev.C[...]

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    1 Installation This section provides information on the installation of the printer and software. Introduction The Strata printer models are low cost, manu- facturing oriented, thermal desktop printers. The Strata LP is a direct thermal printer. The Strata TLP is a thermal transfer and direct ther- mal printer. The printers have been specifically d[...]

  • Page 10

    Unpacking Your Printer Open the shipping carton and remove the printer and its accessories. Check List 1 Printer 2 Power Cord 3 Media Holder and Retainers 4 Cleaning Pen (for print head) 5 Sample Label Roll 6 Sample Transfer Ribbon Roll (TLP only) 7 Ribbon Core (TLP only) 8 Software and Documentation CD 2 980181-001 Rev.C Installation User Document[...]

  • Page 11

    Installation The following steps will guide you through the installation of the printer and software. Step ➊ Attach Power See Warnings - Page vi 980181-001 Rev.C 3 Installation O Pa rtN o .:120 X XX- X XX S eri a lNo . :X X X X XX XX In pu tP o we r: 11 5 V AC 6 . 3A 50 / 60 H z Part No. : 120XXX-XXX Serial No. : XXXXXXXX Input Power: 115V AC 6.3[...]

  • Page 12

    Step ➋ Attach Interface Cable Parallel Interface Serial Interface For additional information on serial cable wir - ing, refer to Appendix A. 4 980181-001 Rev.C Installation[...]

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    Step ➌ Apply Power If the indicator fails to light, refer to Appendix A - Troubleshooting. 980181-001 Rev.C 5 Installation On O O I = On[...]

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    Step ➍ Install Software Start your computer. Follow the installation instructions on the disk label to install the software. Refer to Section 2 - Operation, for information on loading labels and using your printer. 6 980181-001 Rev.C Installation[...]

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    2 Operation This section provides information on the opera- tion of the printers. All user control (and adjustment) printer features are identified by green parts. 980181-001 Rev.C 7[...]

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    Your Printer 1 Cover Release Buttons 8 Carriage Lock/Release Lever 2 Feed Button 9 Media Guide Adjustment Gear 3 Status Indicator : Transmissive (Gap) Sensor 4 Media Roll Holder Adjustment Gear 5 Media Roll Retainers ; Transmissive (Gap) Sensor 6 Lower Media Stand Position Indicator (Printing Position) < Reflective (Black Mark) Sensor 7 Upper Me[...]

  • Page 17

    1 Batch/Dispense Select Switch 8 Ribbon Supply Spindle 2 Serial Interface 9 Ribbon Sensor 3 Parallel Interface : Label-Taken Sensor 4 Power Cord Receptacle ; Dispenser Bar 5 On/Off Switch < Label Liner Exit 6 Fan-Fold Media Entry = Release for Transmissive (Gap) 7 Ribbon Take-up Spindle Sensor Guide Bar Bracket 980181-001 Rev.C 9 Operation[...]

  • Page 18

    The FEED Control The FEED button controls specific printer functions: feeding media (labels, tags or continuous media), loading media, pausing printing, and initiating AutoSense (Dump Mode). Use the FEED control button in normal opera - tion by tapping or holding the button. • Tapping the FEED Button with labels loaded will cause the paper to adv[...]

  • Page 19

    • Holding the FEED button down will cause the printer to continuously Form Feed until the button is released. The printer will feed the media until the next top of form is reached. • Holding the FEED button without media loaded will cause the printer to continuously (line) feed until the button is released or me - dia is detected. This is usefu[...]

  • Page 20

    The STATUS Indicator The STATUS indicator is a power and status in - dicator. When the printer power is first switched ON (1), the STATUS indicator will glow GREEN, indicating that the printer is ready for operation. Indicator Color Meaning GREEN 1) Power ON, ready for use. 2) Printing, operation normal. GREEN Blinking Interface Activity GREEN with[...]

  • Page 21

    Loading Labels or Tags Your printer can print on adhesive backed la - bels, non-adhesive tags or continuous media (typically paper). The printer is capable of using media on a roll or fan fold media. Step 1 Open the printer. Press the two green release buttons on the sides of the printer to open the cover. 980181-001 Rev.C 13 Operation[...]

  • Page 22

    Step 2 Place the roll of media on the media holder tube. The media holder tube is directional and will not work properly if installed incorrectly. The media holder is keyed with a hex to be mounted on the right side of the printer when installed. 14 980181-001 Rev.C Operation CORRECT INCORRECT[...]

  • Page 23

    Step 3 Center the media roll on the holder. If the media roll is narrow, then the media roll holders can be added to prevent loose (uneven) pack of the media on the roll. 980181-001 Rev.C 15 Operation Media Retainers (optional) 90° 90°[...]

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    Step 4 Set the media and roll holder on the upper me - dia stand for loading. 16 980181-001 Rev.C Operation[...]

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    Step 5 Turn the media guide adjustment wheel to - wards the rear of the printer to open the media guides. Open the media guides until they are wider than the media. 980181-001 Rev.C 17 Operation Media Guides[...]

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    Step 6 Open the print head carriage with the release lever. Pull forward and then up. 18 980181-001 Rev.C Operation Release Lever[...]

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    Step 7 Insert the loose end of the media roll between the media guides and under the guide bar bracket that holds the transmissive (gap) sensor. Continue feeding the media under the print head carriage until it exits out the front of the printer. 980181-001 Rev.C 19 Operation[...]

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    Step 8 Turn the green media guide adjustment wheel towards the front of the printer until the label guides match the width of the media. 20 980181-001 Rev.C Operation[...]

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    Step 9 Move the media roll to the lower media stand for printing. 980181-001 Rev.C 21 Operation[...]

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    Step 10 When using the transmissive (gap) sensor for top of form (label) sensing, verify that the sen - sor is positioned at minimum label gap point or centered over a tag hole. See Top of Form Sensing, page 32, for more details on sensor operation. Turn the sensor’s adjustment wheel towards the rear of the printer to move it into the middle. Tur[...]

  • Page 31

    Step 11 Close and lock the print head carriage. Push the print head carriage down to close and then push the lever back to lock. Turn on the printer power. Tap the FEED con- trol until the STATUS indicator glows GREEN. 980181-001 Rev.C 23 Operation[...]

  • Page 32

    Step 12 Set label detection parameters for media: • Use the AutoSense procedure for first time use of new media to set the transmissive (gap) sensor. • Use the AutoSense procedure for detection of label and gap lengths. • Use EPL2 programming (Q) command to set form length (and gap) as well as media de - tection and control method for sensing[...]

  • Page 33

    Loading Transfer Ribbons Transfer ribbons are used when printing on thermal transfer media such as adhesive labels or non-adhesive tags. Thermal transfer ribbons are available in general purpose wax (blue leader), general purpose wax-resin (silver leader) and polyester resin (gold leader). The print head carriage in a thermal transfer printer inclu[...]

  • Page 34

    Step ➊ Install an empty ribbon core onto the front rib - bon (take-up) spindle pair. Push the core onto the left side ribbon (take up) spindle. Rotate the core on the spindle until the notches on the right side of the core match-up with the long spokes on the right side ribbon (take-up) spindle. 26 980181-001 Rev.C Operation Long Spoke Notch[...]

  • Page 35

    Step ➋ Loosen the ribbon leader that secures the lead - ing end of the transfer ribbon roll. Fold the rib - bon leader over and attach it to the under side of the ribbon leader. 980181-001 Rev.C 27 Operation Notch[...]

  • Page 36

    Step ➌ Install the ribbon roll onto the rear ribbon (supply) spindle pair so that the ribbon feeds from the top of the roll toward the back of the printer. The ribbon roll installs the same as the ribbon (take-up) core. Wrap the ribbon around the print carriage, aound the ribbon tracking bar and above the media guide bracket. Caution: The ribbon [...]

  • Page 37

    Step ➍ Hold open the print carriage to pull the ribbon through towards the front of the print carriage and up to the empty take-up core. Center the ribbon on ribbon core. Attach the ribbon to the core with the adhesive strip on the leader or with tape. 980181-001 Rev.C 29 Operation[...]

  • Page 38

    Step ➎ Rotate the ribbon take-up core a minimum one full revolution (from the top to the back of the printer) to remove most of the slack from the rib - bon. Verify that the ribbon is wrapping straight on the ribbon core. After the media is loaded, hold the ribbon snug and close the print head. See label and tag (me - dia) loading, page 13. Press[...]

  • Page 39

    Removing A Partially Used Transfer Ribbon A partially used transfer ribbon can be removed by following the steps below. The unused portion of partially used transfer ribbons can be reloaded using the normal rib - bon loading procedure. Step ➊ Open the print carriage to release ribbon ten - sion. Using scissors, cut the transfer ribbon just below [...]

  • Page 40

    Top Of Form Sensing To accommodate different media and media dimensions, your printer is equipped with sen - sors capable of detecting the top of form for la - bels or tags. Two methods are used by the printer for top of form sensing: gap sensing and black mark sensing. Gap Sensing The gap sensing feature depends on the ability of the movable trans[...]

  • Page 41

    Using AutoSense The AutoSense feature sets sensitivity of the transmissive sensor and measures and stores the form (label) and gap lengths. To activate the AutoSense feature: Step 1 Set the power switch to the OFF (0) position. Step 2 Load labels into the printer (do not use the dis - penser). Step 3 Press and hold the FEED Control button while pla[...]

  • Page 42

    Step 4 Tap the FEED Control once to switch the printer back to normal operation. If the indicator light turns AMBER or RED, refer to Appendix A for troubleshooting information. 34 980181-001 Rev.C Operation[...]

  • Page 43

    Cleaning Your Printer You have easy access to all of the printer’s me - dia path areas to allow for cleaning and clearing of media jams. You can clean the sensor areas, print head, platen roller and areas adjacent to the media path surfaces. Warning -Shock Hazard - See page vi. Always turn the printer off before cleaning. Warnung - Elektrische Ge[...]

  • Page 44

    Cleaning the Print Head As you use your printer, the print head may be - come contaminated resulting in poor print qual - ity. Whenever new labels are loaded into the printer, the print head should be cleaned with a cleaning pen. Step 1 Open the printer and the print head carriage. Step 2 Gently rub the cleaning pen across the dark area of the prin[...]

  • Page 45

    Cleaning Under the Sensor Bracket The transmissive (gap) sensor guide bar bracket can pivot up for easy cleaning. Step 1 Open the print head carriage. Step 2 Open the sensor bracket. Pull the slide lock to the left and lift the front of the bracket up. Step 3 Clean the metal part of the bracket, only. The sensor is recessed to protect it from label[...]

  • Page 46

    Using the Label Dispenser Printers with the label dispenser function (indi - cated by a T after the model number) can dis - pense a single label that is already peeled away from the liner. Before performing these steps, load a media roll (refer to page 12 if necessary). Step 1 Push the switch to the peel position. Step 2 Open the print head and lif[...]

  • Page 47

    Step 3 Remove a few labels. Push a corner of the liner behind the gray roller and through the slot. Step 4 Remove slack by pulling the liner. 980181-001 Rev.C 39 Operation[...]

  • Page 48

    Step 5 Close the dispenser bar and print head. Tighten the liner against the dispenser bar. Adjust the media guides (refer to page 19). Step 6 Send your print job. The printer dispenses one label and waits for you to take it before printing the next label. You must remove each printed label before the next label prints. 40 980181-001 Rev.C Operatio[...]

  • Page 49

    Appendix A Troubleshooting This section addresses the most common issues you may face with operation and configuration of the printer. Where to Start The first troubleshooting reference source is the Common Problems Troubleshooting table on the following page. 980181-001 Rev.C 41 Troubleshooting[...]

  • Page 50

    Common Printing Problems Troubleshooting Guide Problem Solution or Reason STATUS indicator does not light GREEN when power switch is turned to the ON (1) position. 1. Check power connections from the printer to the outlet. With the STATUS indicator light GREEN, the printer appears to be working, but nothing is printed. 1. Verify that the labels are[...]

  • Page 51

    Problem Solution or Reason Status Indicator is RED 1. Check for Out-of-Media condition or missing labels in the middle of a roll. 2. Check for Out-of-Ribbon condition or dam - age or previous use of ribbon in middle of the roll. 3. Check that the ribbon and label media are correctly routed. 4. When direct thermal printing, verify that the programme[...]

  • Page 52

    Serial Interface Communication Configuration The printer’s serial port is configured with the Y command for the printer. See the EPL2 pro - grammer's manual for details. The printer’s serial port default configuration is: 9600 baud 8 bit data 1 stop bit No parity Serial Interface Cable Wiring The figure below displays the cable wiring re -[...]

  • Page 53

    Tag Media Sensing The printer uses a moveable sensor to detect in - dex holes/notches in tag stock. The sensor can move from a center tag notch to a notch on the out side edge of tag stock as wide as 8.5 inches (216mm) wide. The dimensions show the position acceptable position range of the “Notch” (hole) on tag stock for the printer and the gap[...]

  • Page 54

    Appendix B Printer Features Features The printer has many time saving, user friendly, design features. Some of these printer features are listed below: • Anti-jam, straight through media path • Sturdy, clam shell case with force balanced lid and locking latch for safer handling • Internal label roll holder • 5 printer resident fonts • Ove[...]

  • Page 55

    • Flash memory makes firmware updates easy and seamless • Create-A-Label Tools for Windows ® Software • Windows Drivers (Windows ® 3.1X, Windows® 95, and Windows ® NT 3.51 & 4.0) • Snap’N’Lock front bezel for easy access Firmware Options • Flash memory expandable to 1 megabyte. • SRAM memory expandable to 1 megabyte. • Rea[...]

  • Page 56

    • Easy-to-load label and ribbon path • Easy-to-use EPL2 command language • Prints text, graphics and bar codes in four di - rections: 0°, 90°, 80° and 270° • Graphics, line and box drawing features, PCX bit map supported • Label back feed for maximum label usage printing • Diagnostics and configuration print out and ASCII dump • D[...]

  • Page 57

    • Code 128 Autoselect • CodaBar • UCC/EAN-128 • Interleaved 2 of 5 • UPC-A, UPC-E, 2 & 5 digit add on • EAN-8, EAN-13, 2 & 5 digit add on • POSTNET • MaxiCode • PDF-417 • German Postal Code • Bar codes with or without human readable text • Bar codes can be printed in four directions 0°, 90°, 180° and 270° Standar[...]

  • Page 58

    Media • Type: roll-fed, die-cut, continuous or fan- fold labels, tags or tickets • Materials: thermal transfer or thermal sensi - tive papers • Maximum media width: 8.75" (222.3mm) • Minimum media width: 4" (102mm) • Maximum media length: 11" (279mm) stan - dard, 22" (559mm) optional with maximum print width set. Note:[...]

  • Page 59

    Mechanical • Width: 13.6" (344mm) • Depth: 11.9" (305mm) • Height: 8.1" (204mm) • Weight: 21.0lbs. (9.5kg) Electrical • Voltage: 115V/60 Hz, 230V/50 Hz • Complies with FCC Class B and CE require - ments; Built to UL, CUL and TUV require - ments. Environmental • Operating temperature: 40°F to 104°F (5°C to 40°C) • [...]

  • Page 60

    Appendix C Supplies and Accessories Description Part Number Parallel Interface Cable, 6’ Parallel Interface Cable, 10’ Serial Interface Cable, 6’ (DB-9 to DB-9) Serial Interface Cable, 10’ (DB-9 to DB-9) Serial Interface Cable, 6’ (DB-25 to DB-9) 300016-006 300016-010 300017-006 300017-010 300018-006 KDU (Keyboard Display Unit) 120180-001[...]

  • Page 61

    54 980181-001 Rev.C Supplies and Accessories Features L ow cost Ease of use L ow Environmental Durability Limited L abel Life W ill fade and/or discolor when exposed to heat, sunlight, and chemicals. L owest cost thermal transfer combination Most commonly used L ow environmental durability L ow abrasion resistance L onger life than direct thermal R[...]

  • Page 62

    980181-001 Rev.C 55 Supplies and Accessories Features Better environmental durability . Better abrasion resistance than wax More expensive than wax Good aesthetic appearance High environmental durability High physical durability Excellent aesthetic appearance Most expensive label/tag combination Ribbon General P urpose R esin Hard R esin Media (Sto[...]

  • Page 63

    56 980181-001 Rev.C Supplies and Accessories[...]

  • Page 64

    Appendix D Using the Media Cutter Printers with the cutter option have a bezel with a motorized blade. Printers with cutters can dis- pense a single form that is automatically cut from the media roll. 980181-001 Rev.C 57[...]

  • Page 65

    Guidelines Use the cutter to cut through continuous paper from rolls and liner between labels. You can switch between cutting and feeding by using the OC command. You can set form length and gap distances by using the Q com - mand. Refer to the EPL2 programmer’s man - ual for complete programming information. Keep the cutter dry. Never use any so[...]

  • Page 66

    Clearing the Cutter If the media is crooked, a jam can occur. The only tool required to clear a jam is a pair of small tweezers. Step 1—Prepare the Printer Turn the printer off. Unplug the power cord and interface cable. 980181-001 Rev.C 59 Using the Media Cutter[...]

  • Page 67

    Step 2—Clear the Jam Use tweezers to remove media from the internal blade areas. If the jam is inside the cutter, detach the cutter assembly from the printer. Press both bezel re- leases and pull the cutter up and forward. Lay the cutter flat. Leave cables, retainers and wires connected. Do not pull or strain any con - nections. If you cannot rem[...]

  • Page 68

    Step 3—Replace the Cutter Align the left edges of the bezel and printer. Connect the bezel by snapping down into place. Step 4—Check the Cutter Connect the power cord and interface cable. Turn the printer on. Tap the Feed button. The printer should feed one label then cut the liner. 980181-001 Rev.C 61 Using the Media Cutter[...]

  • Page 69

    Products 980181- 001C[...]