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Un buon manuale d’uso
Le regole impongono al rivenditore l'obbligo di fornire all'acquirente, insieme alle merci, il manuale d’uso 3Com 3C16710. La mancanza del manuale d’uso o le informazioni errate fornite al consumatore sono la base di una denuncia in caso di inosservanza del dispositivo con il contratto. Secondo la legge, l’inclusione del manuale d’uso in una forma diversa da quella cartacea è permessa, che viene spesso utilizzato recentemente, includendo una forma grafica o elettronica 3Com 3C16710 o video didattici per gli utenti. La condizione è il suo carattere leggibile e comprensibile.
Che cosa è il manuale d’uso?
La parola deriva dal latino "instructio", cioè organizzare. Così, il manuale d’uso 3Com 3C16710 descrive le fasi del procedimento. Lo scopo del manuale d’uso è istruire, facilitare lo avviamento, l'uso di attrezzature o l’esecuzione di determinate azioni. Il manuale è una raccolta di informazioni sull'oggetto/servizio, un suggerimento.
Purtroppo, pochi utenti prendono il tempo di leggere il manuale d’uso, e un buono manuale non solo permette di conoscere una serie di funzionalità aggiuntive del dispositivo acquistato, ma anche evitare la maggioranza dei guasti.
Quindi cosa dovrebbe contenere il manuale perfetto?
Innanzitutto, il manuale d’uso 3Com 3C16710 dovrebbe contenere:
- informazioni sui dati tecnici del dispositivo 3Com 3C16710
- nome del fabbricante e anno di fabbricazione 3Com 3C16710
- istruzioni per l'uso, la regolazione e la manutenzione delle attrezzature 3Com 3C16710
- segnaletica di sicurezza e certificati che confermano la conformità con le norme pertinenti
Perché non leggiamo i manuali d’uso?
Generalmente questo è dovuto alla mancanza di tempo e certezza per quanto riguarda la funzionalità specifica delle attrezzature acquistate. Purtroppo, la connessione e l’avvio 3Com 3C16710 non sono sufficienti. Questo manuale contiene una serie di linee guida per funzionalità specifiche, la sicurezza, metodi di manutenzione (anche i mezzi che dovrebbero essere usati), eventuali difetti 3Com 3C16710 e modi per risolvere i problemi più comuni durante l'uso. Infine, il manuale contiene le coordinate del servizio 3Com in assenza dell'efficacia delle soluzioni proposte. Attualmente, i manuali d’uso sotto forma di animazioni interessanti e video didattici che sono migliori che la brochure suscitano un interesse considerevole. Questo tipo di manuale permette all'utente di visualizzare tutto il video didattico senza saltare le specifiche e complicate descrizioni tecniche 3Com 3C16710, come nel caso della versione cartacea.
Perché leggere il manuale d’uso?
Prima di tutto, contiene la risposta sulla struttura, le possibilità del dispositivo 3Com 3C16710, l'uso di vari accessori ed una serie di informazioni per sfruttare totalmente tutte le caratteristiche e servizi.
Dopo l'acquisto di successo di attrezzature/dispositivo, prendere un momento per familiarizzare con tutte le parti del manuale d'uso 3Com 3C16710. Attualmente, sono preparati con cura e tradotti per essere comprensibili non solo per gli utenti, ma per svolgere la loro funzione di base di informazioni e di aiuto.
Sommario del manuale d’uso
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Pagina 1
Part N o. DUA 1671- 0AAA03 Published October 1997 O F F I C E C O N N E C T ® H U B 8/TPM 3C1 6710 U S E R G U I D E 16710.bk : FRONT.FRM Page 1 Tuesday, October 7, 1997 11:38 AM[...]
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Pagina 2
3 C om C o r p o r a t ion ■ 5 40 0 B a y f ront Pl a za ■ S an t a C l a r a , Ca l i f o r n ia ■ 9 505 2 - 8 145 © 3 C om T e c h nolo g i e s , 19 9 7 . Al l ri g hts r e s e r v e d . N o p a r t o f this docum e ntatio n m a y b e r e p roduc e d in a ny f orm or b y a ny m e ans o r u s e d t o m a k e a n y d e r i v a t i v e w o r [...]
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Pagina 3
C O N T E N T S I M P O R T A N T S A F E T Y I N F O R M A T I O N W I C H T I G E S I C H E R H E I T S H I N W E I S E L’ I N F O R M A T I O N D E S É C U R I T É I M P O R T A N T E Y O U R H U B A D D R E S S E S A B O U T T H I S G U I D E Introduction 1 How t o Use This Gu id e 1 Conventio ns 2 I N T R O D U C T I O N Ne tworki ng T erm[...]
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Pagina 4
M A N A G I N G Y O U R H U B U S I N G Q U I C K C O N F I G M A N A G E R In stal ling Q uick Confi g M a nage r 4-1 In stal lati on R eq ui reme nts 4 -1 In stal lati on Proc edur e 4 -2 Ru nn ing Q ui ck C on f ig Man ager 4-2 Confi gurin g Mu ltipl e Hu bs 4- 3 Quic k Confi g Mana ger Wi ndow M ap 4- 3 Acces sin g th e Hub 4-6 Givin g the H ub[...]
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Pagina 5
Vi ewing I nterna l Versi on Nu mb ers 5- 20 Dow nl oadin g a So ft ware U pg rade 5 -21 P R O B L E M S O L V I N G Is olati ng a Pro bl em 6- 1 Problem s Wh en Usin g Y ou r Hu b 6 -2 Problem s Wh en Usin g Qu ic k Con fig M a nage r 6- 3 P roble ms When Usi ng VT100 6-3 Problem s Wh en Usin g an IP /I P X- ba sed Ma na gem ent Ap plic ati on 6 -[...]
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Pagina 6
16710.bk : 16710.TOC Page vi Tuesday, October 7, 1997 11:38 AM[...]
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Pagina 7
I M P O R T A N T S A F E T Y I N F O R M A T I O N WA R N I N G : Warnin gs co nta i n dire c tion s t ha t yo u must follow for your personal safet y . F o llow all instructions carefully . Please read carefully the followin g informatio n before installing the OfficeConnec t® hub: ■ Exc eption al ca re mus t be t aken duri ng inst allat ion a[...]
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Pagina 8
W I C H T I G E S I C H E R H E I T S H I N W E I S E AC H T UN G : Die W arnungen ent halten A nweisungen, die Sie zu r eigenen Sicherheit zu befolgen haben. Les en Sie bitte die folgenden Informat ionen sorgfältig du rch, bevor Sie d en Hu b einba uen: ■ Auf beson dere Vorsic ht m uß wä hren d d es Ein- u nd Ausbaus d es Hubs geachtet we rde[...]
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Pagina 9
L’ I N F O R M A T I O N D E S É C U R I T É I M P O R T A N T E A VER TISS EME NT : Les avertissements contiennen t les ins tructions que vo us devez suivr e pour vot re sécurité per sonnelle. Suivre toutes l es instructions avec soin. V euillez lire à fon d l’informat ion suivante a v ant d’installer le m o yeu: ■ Le soin exce p tion[...]
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Pagina 10
Y O U R H U B A D D R E S S E S U si ng Quic k Con fig Mana ge r , yo u can co nf igu re address information for your hub, which affects the way you can mana ge i t. It is important that you n ote dow n th is in fo rm a tio n as yo u m ay nee d to ente r it wh en man aging th e hu b a gain. Use th is p a ge t o no te do wn y our se tt ings. If yo u[...]
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Pagina 11
A B O U T T H I S G U I D E Intr o duction T his gu ide des cribes how to se t up and manage the OfficeCo nnect® Hu b 8/TPM. The hub is ready for use in yo ur netw or k. It do es not requi re mana g ement to get it wo rk ing . Management simpl y allo ws you t o perform add itional networ k fun ctions , for e xample mo nitor ing you r n et work and[...]
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Pagina 12
2 A B O U T T H I S G U I D E C on v entions The icon conv en tions that ar e use d in t his gu ide a re: The te xt co nventio ns that are us ed in thi s gui de are: Icon Typ e Des cri p ti on Information N ote Inf orma tion not es ca ll atte ntion to important features or instructions. Caution C auti ons al ert you to per sona l safety risk, s yst[...]
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Pagina 13
1 I N T R O D U C T I O N W elc ome to the w orld o f netw orking wit h 3C om ® . In the mod ern b usiness environ me nt, com mun icat ion an d shar ing in fo rmat ion i s cruc ial. Co mpu ter ne twor ks ha ve p r ov ed t o be on e o f t he faste st modes of communica tion but until now only large busi nesses c ould af ford the net worki ng advant[...]
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Pagina 14
1-2 C H A P T E R 1: I N T R O D U C T I O N a stac k (each hub i s a sing le rep eater ) . Th e Office Connec t Hub 8/TP M h as ei ght 1 0BA SE-T por ts and a ni nth 10B A SE - 2 (C oa x) por t. This guide helps you ge t the m os t o ut of y o ur h u b . Netw orking T ermino logy A Netw ork is a c olle ction of wor kstat ions (for example , IBM-co[...]
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Pagina 15
Networking Terminology 1- 3 A Segment i s t he l engt h of Eth ernet cabl e c onnect ed t o a port, wh ether th is c able i s 10BASE- T , 10BASE- 2 (Coax) , or oth e r ty p e. Wh en yo u da is y- ch ai n equ ipmen t t ogeth er wi th 10BASE- 2 (C oa x) cab le, al l of the cab le form s a single seg ment . Pa c k e ts a re the un it s of in fo rma t [...]
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Pagina 16
1-4 C H A P T E R 1: I N T R O D U C T I O N IP (In terne t Protoc ol) is a data communicati on protocol use d to conne ct comput ers an d data equi pment in to com puter net work s. I t is used on a large intern atio na l ne twor k ca l led t he Inte rnet , which is composed o f univ ersit ies, gove rnment fa ciliti es , rese arch inst ituti ons a[...]
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Pagina 17
2 C R E A T I N G Y O U R N E T W O R K All of th e pr oducts in the Offic e Connec t ® r ange are design ed fo r ease of use. This cha pter descri bes how t o u s e y o ur Of f ice Connec t Hub 8/TP M to create your ne twor k, and h as i nfor ma tio n o n: ■ The hu b ’ s L ED s an d por ts ■ Wha t you need to create yo ur net work ■ Whe r[...]
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Pagina 18
2-2 C H A P T E R 2: C R E A T I N G Y O U R N E T W O R K Fi gur e 2-1 The LEDs And How T o U se Them 16710.bk : CREYRNET.FRM Page 2 Tuesday, October 7, 1997 11:38 AM[...]
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Pagina 19
LEDs an d P orts 2- 3 Figure 2-2 The P o rt s And H ow T o Us e Them 16710.bk : CREYRNET.FRM Page 3 Tuesday, October 7, 1997 11:38 AM[...]
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Pagina 20
2-4 C H A P T E R 2: C R E A T I N G Y O U R N E T W O R K Before Y ou Start Y our O ff iceCo nn ect hub com es with: ■ One p ower ad apt er for use with t he O ffice Co n n ec t hub ■ A Wa r rant y Regist ration card for you to fi ll out an d return ■ F our rubber feet ■ F our st acki ng cl ip s ■ One 3 .5 ” T ranscen d ® Quic k Confi[...]
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Pagina 21
Posi t ion ing t he Off ic e Connect H ub 2- 5 In o rder to c omply wit h th e 10BAS E-T s ta ndar d , po rts designed f o r workstation connections have b een marked with the graphical symbol ‘x ’ . This denotes a crossov er in t he por t’ s in ternal wiring, for example 1x, 2x, 3x... Hu b Con n ec tio ns If you have add ition al hubs you w [...]
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Pagina 22
2-6 C H A P T E R 2: C R E A T I N G Y O U R N E T W O R K Using th e Rubb er F e et and Stac ki ng Cl ips The four se lf- adhe sive rubb er fe et prevent your hub fr om slid ing arou nd on your desk. S tick the f eet to the m arke d areas at each corn er of t he und erside of you r hu b. The four s tac ki ng cl ips are us ed for neat ly and secure[...]
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Pagina 23
Wa ll Mou nting the Offi ce Connect H ub 2- 7 W all M oun ting th e Offic e Conne c t H ub There a re two slots on t he und erside of the OfficeCo nnect hub which are used for wall mo unti ng. Y o u can m ount the hu b wi th t he LED s faci ng u p wards or downw ards , to suit your needs. When wall mou nting your hub, ens ure that i t is within rea[...]
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Pagina 24
2-8 C H A P T E R 2: C R E A T I N G Y O U R N E T W O R K The hu b det ect s al l por t co nn ect io ns, so you ca n st art usi n g y our ne two rk im me dia t ely . Wh en y ou nee d mo re po rts, si mply ad d mor e Offi ce Conne ct hub s. If y ou are usi ng port 8 to c onne ct a wor ksta tion, ensure the MDI/MDIX switch is set to MD IX . If y ou [...]
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Pagina 25
Conne cti ng Of fic e Co nnect H ubs To ge t he r 2- 9 Connectin g Hubs Using 10BASE-2 (C oax) When using 10BASE-2 (Coax) cable, it is impo rtant that bo th ends o f the segment are properly terminated with 50 O hm terminators ( end pieces ) . Only use 50 O hm 1 0BASE-2 (Coax) cables and u se a ‘Y ’ piece for ea ch hub. Y ou can use ‘T ’ pi[...]
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Pagina 26
2-10 C H A P T E R 2: C R E A T I N G Y O U R N E T W O R K Connecting Hubs Using 1 0BASE-T Y ou c an connect hubs t ogether with 1 0BASE-T in a number of ways, but f or si mplicity we recommend the fo llo wing metho d: 1 Star ting from the bottom , connec t por t 8 of the l ower hub to po rt 7 of th e hub im mediat ely abo ve. Re peat for ea ch h [...]
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Pagina 27
S pot Checks 2-11 Check ing H ub C onne ction s When y ou ha ve con nected yo ur hubs, power the m on. The Por t Sta tus LED s for t he por ts yo u have us ed sh ould be gre en for 10 BASE-T , or off for 10B ASE-2 (C oa x). If th ey ar e not , ch ec k your conn e ction s . I f t h e 1 0 B A S E - 2 ( C oa x ) p or t i s n o t u s ed a n d i s n o t[...]
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Pagina 28
2-12 C H A P T E R 2: C R E A T I N G Y O U R N E T W O R K 16710.bk : CREYRNET.FRM Page 12 Tuesday, October 7, 1997 11:38 AM[...]
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Pagina 29
3 A B O U T N E T W O R K M A N A G E M E N T Net wor k man agem e nt is not requir ed t o get your hub wor ki ng, it simp l y al lows you t o c hang e th e w ay it work s a nd to mon itor w hat is ha pp ening to y our network. Each Of fi ceConne ct® Hub 8/TPM is a separa te man agea ble enti ty , tha t mea ns you ma na ge ea ch O ffi ceConn ec t [...]
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Pagina 30
3-2 C H A P T E R 3: A B O U T N E T W O R K M A N A G E M E N T inform ati on throu gh a variet y of ser vi ces. Thi s appendi x describes t hese services.” on page C-1 . Why Mana ge Y our H ub ? With ma na gem ent , you ca n chan g e an d vie w the way you r h ub and network operate s: ■ Con figure IP info rmation for the h ub so th at a n IP[...]
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Pagina 31
Conne ctin g to the H ub an d Managi ng 3- 3 ■ Con figure securi ty for th e hub , in clud ing settin g up new users and spec ifyi ng wha t equip men t is al lo we d to com m u ni ca te t hro u gh th e hu b . ■ Set up r es ilienc e; s pecify a ba ckup co nnection tha t takes over sh ould a ma in connec tion fai l. ■ Config ure the h ub to sen[...]
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Pagina 32
3-4 C H A P T E R 3: A B O U T N E T W O R K M A N A G E M E N T Fi gur e 3-1 Dif ferent M anag ement C on nections T o The Hub Mana gin g T hr ough the C onsol e P ort This s ect ion d esc ribes ho w to co nnec t an d se t up equ ipmen t t o co mmuni ca te wi th th e hub thr ough the co nsole p or t (call ed out-of-ban d ma nage me nt ). By defaul[...]
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Pagina 33
Conne ctin g to the H ub an d Managi ng 3- 5 Using Qui ck Config M anage r C onnec t one end of the null mo dem c able to the co nsole port on th e hub , a nd the o the r to the s eri al (RS 232) port on y our man agement s tat ion. Qu ic k Co n fig M a na g e r u se s SL IP to ma n a g e yo u r hu b . Whe n you have made your c onnec ti on an d in[...]
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Pagina 34
3-6 C H A P T E R 3: A B O U T N E T W O R K M A N A G E M E N T Mana g ing O ver th e N et wor k Th is se c tio n de sc r ib es how to se t up eq u ip m en t to allow yo u to com munic ate with the hub over the ne twor k (c alled in-b and mana gement ) . Be fore yo u can m an age yo ur hu b over the net wor k u sing IP , you m us t co n ne c t to [...]
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Pagina 35
Re mot e M a nag e me n t Ser v ice 3- 7 Refer to Chap t e r 5 for info rmat ion on pe r for ming add iti on al m a nage me nt u sing t he V T100 mana g em ent in ter fac e. Re mo te Ma n age me nt S e rv i ce Th e Of ficeCon ne ct h ub ha s a sp ecia l modem d ial-out fea ture which can be s et up by yo ur supplie r to infor m them when yo ur h ub[...]
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Pagina 36
3-8 C H A P T E R 3: A B O U T N E T W O R K M A N A G E M E N T 16710.bk : ABOUTMAN.FRM Page 8 Tuesday, O ctober 7, 1997 11:38 AM[...]
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Pagina 37
4 M A N A G I N G Y O U R H U B U S I N G Q U I C K C O N F I G M A N A G E R This c hapter d escri bes how t o in stall a nd use Qui ck Config Man ager. F o r an over view of wha t you ca n do wh en mana gin g the h ub, see Chap t e r 3 . The sections in th is chapt er are i n the o rder you wo ul d normally p er for m the m wh en m a nagi ng th e[...]
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Pagina 38
4-2 C H A P T E R 4: M A N A G I N G Y O U R H U B U S I N G Q U I C K C O N F I G M A N A G E R Ins tall atio n Proc edure Quick Conf ig Manag er can be insta lled o n it s own or on to a wor kst ati on tha t alrea d y has ot he r T ran scend ® ma na gem ent app licat io ns in sta lle d on it . CA UTION: Do not install Quick Config Manager in t h[...]
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Pagina 39
Confi guring Mul tiple Hubs 4- 3 If yo u ar e go in g to ma na ge ove r a s er ia l li n k fro m your ma na gem ent statio n, Q uick Confi g M anag er uses COM 1 as the d efault seria l por t. Y ou can chang e this by e ditin g the foll owing line u nder the [slip] subs ection o f the QUICKMGR .INI fil e : Seri al At trib= CO M1 :960 0, n, 8,1 Edit[...]
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Pagina 40
4-4 C H A P T E R 4: M A N A G I N G Y O U R H U B U S I N G Q U I C K C O N F I G M A N A G E R Fi gur e 4-1 Quic k Config Ma nage r Wind ow Ma p 16710.bk : MANAGING.FRM Page 4 Tuesday, Oc tober 7, 1997 11:38 AM[...]
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Pagina 41
Quick Conf ig Manager Wi ndow Map 4- 5 16710.bk : MANAGING.FRM Page 5 Tuesday, Oc tober 7, 1997 11:38 AM[...]
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Pagina 42
4-6 C H A P T E R 4: M A N A G I N G Y O U R H U B U S I N G Q U I C K C O N F I G M A N A G E R Accessing t he Hub The O fficeCon ne ct Hub 8/TP M use s com mu nit y strings a s a sec uri ty me asu re, to ch ec k m an agem en t acces s to the hu b . T he co mmun ity stri ng you use mu st ma tch one of th e co mmu ni ty strin gs c onf i gu red for [...]
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Pagina 43
Giving t he Hub an IP Addres s 4- 7 Y ou ca n a lso use t he Comm unit y/Polling screen to: ■ Au tomat ica lly di sp la y a gr aph ic al r epr ese nt ati on of the hu b e ver y ti me y ou star t Q u ick Con fi g M ana ger. ■ Def ine h ow regu larly th e grap hic al represe ntat ion of th e hu b is up d at ed. ■ Def ine how re gula rly any dis[...]
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Pagina 44
4-8 C H A P T E R 4: M A N A G I N G Y O U R H U B U S I N G Q U I C K C O N F I G M A N A G E R T o di splay th e IP Setup dialo g box a nd view o r configure the hub’ s address set ting s: 1 Fr o m t h e Conf igure men u , sele ct IP Setup ... Quic k Config Mana ger d isplays eit her the IP S et u p d ialog box or the Eas y Setup Op tion, as sh[...]
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Pagina 45
Giving t he Hub an IP Addres s 4- 9 2 Ent er the relevan t informat ion in to th e IP Se tu p diolog b ox or Easy Set up screen s an d clic k on OK to exit th e screen s. 3 Res et t he hub for an y c ha nges to t ake ef fe ct, se e “R esetti ng th e Hub” o n pa ge 4-11 . A ft er r es et ti ng th e hu b , yo u may need to sel ect Reset View fro [...]
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Pagina 46
4-10 C H A P T E R 4: M A N A G I N G Y O U R H U B U S I N G Q U I C K C O N F I G M A N A G E R ■ Subnet M ask — Pro vid es a box for y ou to type the subn et mas k for the I P address. ■ En ab le IP — If disa bl ed, the IP field s for th is dial og box are bl an ked a nd g rayed-o ut. I f enabl ed, the I P fi eld s a re en abl ed , a ll [...]
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Pagina 47
Rese tting the Hub 4-11 Resetti ng the Hub Resett ing t he h ub simul ates sw itching t he hub off and on. Y ou may want to reset th e hub if you wa nt to: ■ Apply a ny c hanges made t o th e hub ’ s IP c onf i gur atio n. ■ Re sets th e h ub’ s stat is tic s coun te rs . CA UTION: Performing a reset may cause some o f the data being transm[...]
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Pagina 48
4-12 C H A P T E R 4: M A N A G I N G Y O U R H U B U S I N G Q U I C K C O N F I G M A N A G E R Vie wing the Hub Quic k Con fig M ana ge r ca n disp lay a g rap hic al represe nt atio n of th e hub yo u are ma na ging, with : ■ T he ports co lor cod e d to sho w the ir c onditio n ■ The Aler t LED refle ctin g its phys ica l state T o di spla[...]
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Pagina 49
Displaying I n formation About the Hub 4-13 Displa ying Informat io n About th e Hub Qu ick Conf ig Mana ge r enabl es you to d isplay det aile d infor m ation abou t th e hu b . Thi s info rmat ion is store d withi n the hub in a list, c alled a MI B (Ma n ageme n t In fo rmat ion Base ). T he M IB d e fi nes what in formation can be obt ained fro[...]
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Pagina 50
4-14 C H A P T E R 4: M A N A G I N G Y O U R H U B U S I N G Q U I C K C O N F I G M A N A G E R sysD esc r Shows the sy stem des cript ion suppl ied by t he h ub ’ s Ma nage me nt Ag en t s of twa re . sysO b je c tId Shows the SN MP objec t identifier for t he h ub ’ s Ma nage me nt Ag en t s of twa re . sysU p Tim e Show s the ti me t hat h[...]
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Pagina 51
Setting U p t he Ale rt L ED 4-15 Settin g Up the A lert LED T he A lert LE D ca n war n y ou of p ote n tia l pr o bl ems with your networ k. Quick Con fig Manager allows yo u to : ■ T est th e Al ert LE D. ■ Config ure the c ond ition s th at cau se the A ler t LED to li ght. ■ View what c onditi o ns hav e c aused t he Al er t LED to li gh[...]
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Pagina 52
4-16 C H A P T E R 4: M A N A G I N G Y O U R H U B U S I N G Q U I C K C O N F I G M A N A G E R Fi gur e 4-6 Alert s P anel 3 Config ure the co nd ition s fo r the Al er t LED. 4 Cl i ck on OK wh en th e Aler t LE D se tu p i s comp let e. If any Aler t con diti ons are ac ti ve, the con d itions ar e dis playe d in r e d. The other c ondi tions [...]
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Pagina 53
Setting U p t he Ale rt L ED 4-17 C oa x P ort P arti t io n Enabled / Dis ab led Allows y ou to s pecif y whethe r th e Alert LED lig hts if the c oaxial por t be comes pa rtitioned. If this condit ion i s resolve d after causi ng the Ale rt LE D to lig ht, th e L ED g o es off (i t st ays lit if ot he r condi tions also ca used it t o lig ht). Lo[...]
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Pagina 54
4-18 C H A P T E R 4: M A N A G I N G Y O U R H U B U S I N G Q U I C K C O N F I G M A N A G E R Networ k U til izati on Hi g h / M ed / Low / Di sabled Allows y ou to s peci fy whet her th e Alert LED ligh ts if a c er tain leve l of ne twork uti lizat ion is exce eded for fiv e seco nds. The level s are: ■ High — 80% ne twork uti liza tion ?[...]
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Pagina 55
Monitor ing 4-19 M oni toring Ac tivit y an d Er rors S tatisti cs Quick Config Manage r allows you t o display the total n et work acti vi ty an d err or s se en by a po rt or the h ub (all p or ts) in any one tim e peri od. T o d isplay the Ac tivity /Errors gra ph for a p ort : 1 Double-c lick on the po r t for which you wan t to di splay t h e [...]
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Pagina 56
4-20 C H A P T E R 4: M A N A G I N G Y O U R H U B U S I N G Q U I C K C O N F I G M A N A G E R T ota l Error s Shows t he total n umber of errors th at ha ve occurre d per poll, it should be a small percent age of th e reada ble fram es figure. Ru nt s Sho ws the nu mber of f r am es r ec ei ved with oc te t cou nts le ss th a n th e min im um l[...]
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Pagina 57
Monitor ing 4-21 F rame T y pe s S t ati s tic s Quick Config Manage r allows you t o display the total netw ork f rame t yp es seen by a po rt or the h ub (al l ports) in a ny one t ime period. A ny fra mes producin g erro rs are not includ ed, these are shown in the Acti vi ty/Err ors g raph , se e “Mon itoring Activit y and Errors Statist ics?[...]
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4-22 C H A P T E R 4: M A N A G I N G Y O U R H U B U S I N G Q U I C K C O N F I G M A N A G E R Unic ast Show s t he pe rcen tage of re adab le fr ame s received that are addre ssed to singl e devic es. Multi cast Show s t he pe rcen tage of re adab le fr ame s re cei ved th at a re address ed t o mult iple de vices . The to tal nu mber of multi [...]
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Pagina 59
Monitor ing 4-23 Figure 4-9 Networ k Tr affic Grap h Ne twork Er rors Statist ics Quick Confi g Manager allows y ou to d ispla y the nu mbe rs of fram es with error s seen by a p or t or the hub (all por ts ) in any one time period. T o di splay the Network Errors g raph for a por t: 1 Double-c lick on the po r t for which you wan t to dis play the[...]
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Pagina 60
4-24 C H A P T E R 4: M A N A G I N G Y O U R H U B U S I N G Q U I C K C O N F I G M A N A G E R Fi gur e 4-10 Network Errors G raph FCS Er rors Shows t he num ber of f rames rec eived wit h ch ecks u m er r ors tha t do not have a lig nmen t erro rs. FCS erro rs are m ost lik ely ca used b y nois e on the c able and should be a very small pe rc e[...]
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Pagina 61
Config uring a P ort 4-25 Check th e cab le routin g and reroute any ca bl ing which may be aff ected by other noi se sources . Lat e Ev en ts Shows t he num ber of fram es for w hich a collis ion was dete cted afte r the val id pack et mi ni mum ti me. A l at e eve n t can o ccu r if y ou ha ve a Local Area Ne two r k that is lon ge r than Ethe rn[...]
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Pagina 62
4-26 C H A P T E R 4: M A N A G I N G Y O U R H U B U S I N G Q U I C K C O N F I G M A N A G E R Y ou ca n co nf igu re a por t so th at it sen ds a trap to a ne twor k ma nage me nt ap plic atio n w h en the st atus of the li n k ch anges ( for e xample , if a devic e is conne cted to or discon nec ted from the por t ), or when t he port partitio[...]
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Pagina 63
Config uring a P ort 4-27 5 Select eit her En able or Disable fo r Lin k T raps, Par titio n Traps, and Learn Stat ions . 6 Clic k o n OK . In the Repeater Port Info panel: Medi a T ype Sho ws the type of me di a co nnect ed to th e p or t . Pa r ti t i o n S t a t e Shows whe ther t he port is on a nd repe ating traffic , or h as been a utomati c [...]
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Pagina 64
4-28 C H A P T E R 4: M A N A G I N G Y O U R H U B U S I N G Q U I C K C O N F I G M A N A G E R Hub Security The O fficeCon ne ct Hub 8/TP M provid es flex ible com mu nic atio n bet ween you r wor ks tatio ns and other net work eq uipme nt. I t is a good idea to co nfigu re security for the hub to prote ct y our networ k from unwanted commun ica[...]
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Pagina 65
Hub Security 4-29 Co nfig uring S ecurity at Port Level T o co nfi gure sec urit y fo r a por t: 1 Fr o m t h e Vi ew menu , se le ct Zo o m I n to d isp lay th e re pres entati o n of t h e h ub . 2 Double-c lick on the po r t for which you wan t to con fig ure s ecu ri ty. Qu ick Conf ig Mana ge r displays the Por t Confi gurat ion d ialo g b ox.[...]
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Pagina 66
4-30 C H A P T E R 4: M A N A G I N G Y O U R H U B U S I N G Q U I C K C O N F I G M A N A G E R ■ MAC Address — Allo ws you to ent er the MA C add ress f or a devi ce to b e au thori zed to t ran sm it thro ugh th is port. When you hav e typed t he MA C addr ess , clic k on <A dd . Use th e forma t xx-x x- xx -xx-x x- xx for th e MAC ad dr[...]
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Pagina 67
Hub Security 4-31 ■ Disable on Intrusion — Comp ares th e source add ress of all fra mes rece i ved on the p or t to the auth orized ad dresse s fo r that por t. If th e source addr es s o f t he in comi n g fram e does n ot m at ch the autho rized a ddres ses fo r thi s p or t, the por t is disa bled to preven t comm un icat ion. Th is op tion[...]
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Pagina 68
4-32 C H A P T E R 4: M A N A G I N G Y O U R H U B U S I N G Q U I C K C O N F I G M A N A G E R Fi gur e 4-13 Security Configu r ation Panel Quick Conf ig Manager d isplays the Se curity Confi gurat ion panel , as s how n in Figu r e 4-1 3 . 3 Config ure the se cur it y featur es for ea ch po rt. 4 Cl i ck on OK whe n the s ecur ity se tup is c o[...]
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Pagina 69
Res ilien ce 4-33 Resilien ce Y ou can make your network more robust by adding re s il ie nce to it. When a lin k fai ls, as shown in Fi gure 4- 14 , all comm un icatio n betw een eq uip ment o n each side of the li n k is lo st. It wo uld be very inc onv enient for a manager to physic ally rein state the network im medi at ely and i mportan t comm[...]
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4-34 C H A P T E R 4: M A N A G I N G Y O U R H U B U S I N G Q U I C K C O N F I G M A N A G E R Resilient L inks are av ailable over twist e d p air media (10BASE-T ) because it carries a link test pulse which is used to decide whether the main link h as failed and the standby link should take over . However , there is no such lin k signal ov er [...]
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Res ilien ce 4-35 CA UTION: Remember that you m ust always follow the hub conn ection requirements when linking hubs together , which involves the use of port 8 a nd the MDI/MD IX sw itch. If por t 8 is already in use, you may need to use special cross over cabli ng for any fu r ther lin ks you wis h t o make. C rossov er cabl es allow y ou to make[...]
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Pagina 72
4-36 C H A P T E R 4: M A N A G I N G Y O U R H U B U S I N G Q U I C K C O N F I G M A N A G E R Fi gur e 4-16 Create Resili ent P air Dialog Bo x In th e Resilie nce Links panel: Main P ort Shows the po rt numbe r of the main link. Sta n dby Por t Shows t he por t numbe r of the stand by lin k. Li nk St ate Shows wheth er the r esilie nt l ink pa[...]
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Pagina 73
Using the Hub to Mo nitor Oth er Device s 4-37 Dele te Remov es the r esilie nt l ink pair from the tabl e when a n entry in t he res ilien ce table is sele cted. If yo u de le te a n en tr y i n t he re sil ie n ce tab l e, t he cu rrent ac ti ve link rem a ins en abl ed and the c urre nt st an db y l ink i s ca nc el le d . If t he main l ink f a[...]
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4-38 C H A P T E R 4: M A N A G I N G Y O U R H U B U S I N G Q U I C K C O N F I G M A N A G E R 2 In the General Info dial og bo x, choose the WorkGroup ca te go r y . 3 In the Work Gro up M oni tor p ane l, clic k on Add . Quick Conf ig Manag er dis plays t he A dd Re mote P oll dia log b ox, as s how n in F igure 4- 17 . 4 In the Ad d/Ed it Rem[...]
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Pagina 75
Additional Ma nagement 4-39 Wh en y ou h av e ad ded a devi ce t o t he Wo rk Gr oup Monit or table , it s entry i s co lor- code d: ■ Gr een — De vic e be ing polled and c ommu ni ca ti ng . ■ Red — Device being polle d but is not c ommu ni ca ti ng . ■ Blue — Devi ce not be ing polle d by t he hub . In th e W orkGrou p Monitor panel: [...]
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Pagina 76
4-40 C H A P T E R 4: M A N A G I N G Y O U R H U B U S I N G Q U I C K C O N F I G M A N A G E R 16710.bk : MANAGING.FRM Page 40 Tuesday, Oc tober 7, 1997 11:38 AM[...]
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Pagina 77
5 A D D I T I O N A L M A N A G E M E N T U S I N G VT100 Th is c ha pte r de s cr ibe s th e ad di ti on al man a ge men t tasks you can per for m using VT100®. F or an overview of th e ma nag em ent you can per f or m and the di ff er ent w ay s y ou can ma ke a manage ment conne c tion to th e hub, see Chap ter 3 . Onl y the ad ditio nal m anag[...]
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Pagina 78
5-2 C H A P T E R 5: A D D I T I O N A L M A N A G E M E N T U S I N G VT100 Scree n Compon e nts The ma in pa r t of a typical scree n contai ns sev eral diffe rent types o f it em. This tabl e give s an exampl e of each c om pone nt, an d ex plai ns its use: Componen t De scr iptio n ◆ Enabled ◆ Choice Field T ext enclosed in markers is a lis[...]
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Pagina 79
VT100 User Interface 5- 3 Specia l Key stroke s As well as the k eyst rokes prev io usly de scr ibed, there are severa l othe r keys trok es for contro lling the VT100 in t er face . Th ese keys trokes allow y ou to mo ve the cursor a round the sc ree n, ente r i nforma tion and move from on e screen to ano ther : When you have finished entering or[...]
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Pagina 80
5-4 C H A P T E R 5: A D D I T I O N A L M A N A G E M E N T U S I N G VT100 Repeater , Unit and P o r t Screens There a re three l eve ls at whi ch yo u can mana g e the hu b using VT100: ■ Repea ter — If you manage a t Repeate r lev el, y ou are mana gi n g or v iew ing the de vi ce a s a who le. Any st ackable produ cts, f o r ex ample 3Com [...]
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S cr een M ap 5- 5 Figure 5-1 VT100 Scr een Map 16710.bk : MANVT100.FRM Page 5 Tuesday, October 7, 1997 11:38 AM[...]
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Pagina 82
5-6 C H A P T E R 5: A D D I T I O N A L M A N A G E M E N T U S I N G VT100 Getting S tarted Th is s ec t ion ex pl a in s l o gg i ng on t o th e VT 10 0 manag ement fac ility , dis playin g the main menu and logging off. Main B anne r If y ou ar e usi n g a VT1 00 t ermi nal c onnect ed ( di rect ly or throug h mod ems) to the con sole por t, yo[...]
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Pagina 83
Getti ng S tarte d 5- 7 If you cannot see the main ban ner o r it displays incorrectly , it may b e tha t: ■ Y our terminal is not configured as a VT100 terminal. Check t hat your term inal is set u p to operate with the same pa rameters that the h ub ’ s console p ort uses. The console port ’ s a utoconf igu r e o pti on onl y operates if yo[...]
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Pagina 84
5-8 C H A P T E R 5: A D D I T I O N A L M A N A G E M E N T U S I N G VT100 If you a re loggi ng on for t he first time (af ter installat ion or initializa tion), use on e of the default user nam es and passwords sh own in th e followin g table. Th e use r name to use d epe nds on w hich acce ss level you requir e: At the ear l iest op port unity [...]
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Pagina 85
Getti ng S tarte d 5- 9 Mai n M enu T he Ma i n Me n u, as sh own i n F ig ure 5-4 , is us ed f or acc essin g the vari ous VT100 scr een s. Figure 5-4 Main Menu If you are using th e man agem en t facilit y fo r the fi rst ti me , w e sugg est that you : ■ Set up logo ns f or any ot he r user s a nd ass ign e ach use r an ap prop riate s ecuri t[...]
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Pagina 86
5-10 C H A P T E R 5: A D D I T I O N A L M A N A G E M E N T U S I N G VT100 C onfig uring an d Viewing Setup Inform ation The Ma na gem ent Set up scre en , as sho wn in F ig ure 5-5 , is used t o con figure IP , IPX an d SLIP parame ters fo r the hub. This scree n also provi des access to other screens for you to se t up traps and console port p[...]
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Pagina 87
Confi guring and V iewing Setup I nformation 5-11 SLIP A ddress SLIP (Seria l Line Inter net P rotoc ol) allow s IP to run over th e consol e por t instead of th e netwo rk. SLIP allows you to use out-of-ba nd T elnet or SNMP m anagement, eith er locally or r emote ly throug h a mo dem . SLIP operat es wi th any v a lid IP addr ess . Th e defa ult [...]
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Pagina 88
5-12 C H A P T E R 5: A D D I T I O N A L M A N A G E M E N T U S I N G VT100 Stat us En ab le d / Disabled This fiel d shows w het her the data link protocol is enab led. Choo se Disab led if yo u wish to preve nt acces s for any re aso n, su ch as s ecu rit y con side rat ions . Dat a Li nk Pr otoco l Th is fi el d sho ws the na m e o f th e IP X[...]
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Pagina 89
Co nne c ti ng a Mo de m to t he Con sol e P or t 5-13 IP or IPX Address En ter the IP o r IP X a ddr e ss of th e remot e netwo rk manageme nt sta tion t o which SNM P traps sho uld be sent. C ommuni ty Stri ng The c ommunity s tring allo ws a ver y si m ple me th o d o f a ut hen ti c atio n be twe en th e hu b and the rem ote netw ork ma nag em [...]
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Pagina 90
5-14 C H A P T E R 5: A D D I T I O N A L M A N A G E M E N T U S I N G VT100 Fi gur e 5-7 Cons ole Por t Se tup Sc ree n If you alte r th e co ns ole port set tings a nd sel ect OK , y ou terminat e any existi n g sessio n u si ng the console po r t . To a vo id te rm in at i ng th e s es s io n comple tely , ensure t hat th e sett ing s are cor r[...]
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Pagina 91
Co nfigurin g Loc al Se curity 5-15 Flow Con trol NONE / XON / XOF F / RTS - CT S Bidirec ti onal / R TS - CT S U ni direct iona l Sele ct the flow con trol option that corre sponds wit h yo ur ter m in a l o r m o d em . Sp ee d Auto -Con fig / 1 200 / 2400 / 48 00 / 9600 / 19200 Selec t the baud rate fo r your term ina l or mod em. The hub c an a[...]
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5-16 C H A P T E R 5: A D D I T I O N A L M A N A G E M E N T U S I N G VT100 The ac ce ss level s are def ine d as : ■ Monitor — Th is allo ws the user t o v iew th e essenti al ope ratio ns of the hub and to esta blish wheth er or not th e hub is opera ting corr ectly . A user at this level cann ot change th e ope rating param eters of the hu[...]
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Pagina 93
Configu ring User s 5-17 Co nfi gur ing User s Crea tin g Us er s The Cre ate Use r screen, as show n in F ig ure 5-9 , is used to ad d new us ers. This o ptio n is a va ilable only for use rs with secu rit y access l e vel. There can be up to 1 0 u ser s, inc lu di ng th e th r ee d ef au lt u se rs . Up to three use rs c an c onc urre ntly acce s[...]
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5-18 C H A P T E R 5: A D D I T I O N A L M A N A G E M E N T U S I N G VT100 Editing Users T he E di t Us er sc re en , a s sho wn i n F igure 5- 10 , is used to cha nge your ow n passw ord or commu nity st ring. This option is av ailable only for users with securit y acc ess l evel. No user can d irectl y change another user’ s password or comm[...]
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Pagina 95
Pollin g a Remote Device 5-19 Dele tin g U ser s The Del ete Users sc reen, as shown in Fi g u r e 5 - 1 1 , is used to re move users f rom th e User List . The Use r List show s all of the users config ured fo r the hub. This o ption is av aila ble only for user s wit h securit y acces s le vel. Figure 5-11 D elete U ser s Sc reen Sele ct the user[...]
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5-20 C H A P T E R 5: A D D I T I O N A L M A N A G E M E N T U S I N G VT100 The O ffice Co nnec t Hub 8 /TP M must have an IP or IPX address confi gured for it, to enable it t o receiv e responses from the d evice it is polling. T a rget Add res s Enter the IP or IPX ad dress of the de vice t o p ol l. If there ar e multiple instances of the R em[...]
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Pagina 97
Downloading a Software Upgrade 5-21 Syst em Up T im e This field indicate s how long the hub h as been run nin g since t he last rese t. Numbe r o f Reset s This fie ld shows the total nu mbe r of res ets si nce the hub was first in stal led, or init ializ ed . Last Reset T ype T his field i ndicat e s t he c ause of th e last re set. Mana gem ent [...]
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Pagina 98
5-22 C H A P T E R 5: A D D I T I O N A L M A N A G E M E N T U S I N G VT100 inform ati on throu gh a variet y of ser vi ces. Thi s appendi x describes t hese services.” on page C-1 . The s oftware download can be perfo rmed t hrough a serial connection (over SLIP) bu t it is much fa ster over the ne tw ork . Fil e Na m e Ent er th e n am e of t[...]
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Pagina 99
6 P R O B L E M S O L V I N G The Office Conne ct® H ub 8/T PM has b een de signed to aid y ou whe n dete cting and s olving possi ble proble ms with your network. These pr oblems a re rarely ser ious, the c ause is u sually a disconnec ted or damage d cable , or incorre ct configur ation . If this chapte r does not so lve yo ur pr oblem, co ntact[...]
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Pagina 100
6-2 C H A P T E R 6: P R O B L E M S O L V I N G P rob lems Wh en Usin g Y our Hub P owe r LED not l it. Check you r powe r adapte r connection. If ther e is sti ll no power , yo u may have a fault y po wer ad apter w hic h need s repl acin g wit h ano ther O ffi ce C o nnec t pow er a da pte r . Do not use any oth er po wer a dapter with t he hu b[...]
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Pagina 101
Problems When Using Quick Config Manager 6- 3 P rob lems Wh en Usin g Quic k Co nfig Man ager Y ou cannot ac ce ss the hub . F or a s uc ces sf ul l oc a l mana g ement con ne ctio n, yo u need to use a stand a rd nul l mod em cable, a nd have t he h ub’ s co nsole po rt set t o 96 00 bau d (or auto conf igura tion enab led ), th e seria l conn e[...]
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Pagina 102
6-4 C H A P T E R 6: P R O B L E M S O L V I N G Check the set ting s on yo ur term inal or em ulat or . The par ity must be se t to ‘ non e ’ , th e s top bi t ‘ 1 ’ and t he chara c ter si ze ‘ 8 ’ . T he ma na geme nt fa cil ity ’ s auto co nfigurati on works o nly wit h spee ds fr om 120 0 to 19200 baud . Th e T el net mana gement[...]
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Pagina 103
Problem s Wh en Using an IP/IPX - ba se d Ma nage m ent Ap plic ation 6- 5 Th e IP /IPX -based ma nageme nt a ppli cat ion can no lo ng e r a c cess t he d e vic e. Chec k t hat Comm unity-SNMP acc ess is e nabled , see “C onfiguring L ocal Se curity” on pag e 5- 15 . Check th at the p or t th rough w hic h you are t r ying to acces s th e h ub[...]
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6-6 C H A P T E R 6: P R O B L E M S O L V I N G 16710.bk : PROBSOLV.FRM Page 6 T uesday, October 7, 1997 11:38 AM[...]
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A D I M E N S I O N S , S T A N D A R D S A N D C A B L I N G Dime nsions and Opera tin g Env ir onmen t Fi g ur e A -1 Dim ens ions And Op erati ng E nviro nment For Th e Hu b BABT Appr ov al ( for U.K . Users On ly) The O ffi ceConne ct® Hub 8/TPM is covered by O fte l Gener al Appr o val , N S/G/123 45/J /100 003, f or in dire ct conne ction to[...]
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Pagina 106
A-2 A P P E N D I X A: D I M E N S I O N S , S T A N D A R D S A N D C A B L I N G Ca b l i n g 10BASE-T Fig ur e A- 2 Pin Numberin g For 10BASE- T Straight-throug h Fig ur e A- 3 Straight-thr ough 10BASE-T Cabling Cr oss over Fig ur e A -4 Crossover 10BASE-T Cabling 16710.bk : DIMSNSTA.FRM Page 2 Tuesday, October 7, 1997 11:38 AM[...]
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Cablin g A-3 C o nsol e P ort Fi g ur e A -5 Pi n Nu mb eri n g F or Ser ia l C on ne ctio n Ex am pl es of Nu ll Mod e m C ab l es Y ou Can U s e Fi g ur e A -6 Exampl e Of Null Modem Cabli n g F or 9 P in W orkst atio n Fi g u re A- 7 Example O f Null Mo dem Cabling F or 25 Pin Workstation 16710.bk : DIMSNSTA.FRM Page 3 Tuesday, October 7, 1997 1[...]
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A-4 A P P E N D I X A: D I M E N S I O N S , S T A N D A R D S A N D C A B L I N G Mod em C abl e Fig ur e A- 8 M odem Cabl ing For 25 Pi n Modem Mana ge ment Se ttings Y ou ne ed to set yo ur mana g ement equi pme nt to: ■ Character size — 8 ■ St op bit — 1 ■ P arity — No n e 16710.bk : DIMSNSTA.FRM Page 4 Tuesday, October 7, 1997 11:3[...]
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Pagina 109
B IP A N D IPX A D D R E S S E S IP Addresses A wor ld -wi de ne t wor k su ch a s th e Inte rn et nee ds a gl oball y-a cce pte d met hod of ide ntifyi ng indiv idua l de vi ce s (wo r k sta tio n s an d ne two r k e qu ipm en t) . Dev ices on th e Int ernet ar e as s ign e d uni que add resses. The I ntern et then behave s lik e a vir tua l n et [...]
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Pagina 110
B-2 A P P E N D I X B: IP A N D IPX A D D R E S S E S Obtainin g a Network Nu mber There a r e th ree organ izatio ns respo nsibl e for allo cat in g networ k number s. Th ese de tai ls are cor rect at th e time of printi ng, but ma y change . USA - Inte rNIC, Netwo rk Soluti ons A tt ent ion: InterNIC Registr ation Servic es 505 Huntm ar P ark Dri[...]
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Pagina 111
IP Address es B-3 Asia Pa ci fi c Ne twor k In f orm ati o n C e nt re (APN IC- DO M) A tt ent ion: Asia Pa cif ic Ne two rk In form atio n Centre (APN IC- DOM) c/o Com puter Ce nt re Univers ity of T okyo 2-11- 16 Y ay o i Bunkyo- ku, T okyo 113 Japan Admi n . Contac t: Nakayama, Masa ya (MN89) Te l e p h o n e : +81 3 38 12 2111 ext2 720 e-ma i l[...]
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Pagina 112
B-4 A P P E N D I X B: IP A N D IPX A D D R E S S E S Cl ass A . Th e hi g hes t o rd er b i t is set to 0, g i vi ng a seve n-b it net wor k nu mbe r an d a 2 4-bi t dev i ce addr es s. Y ou ca n ha ve 125 netwo rks wi th 16,777,2 14 de vice s per ne two r k, an d t he add res s es are in th e ra nge 001.xx x.xxx .xxx to 126.xx x.xx x.xx x (wh ere[...]
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Pagina 113
IP Address es B-5 The bi ts of the su bnet m ask are set to 1 if the devi ce sh ould tr ea t the co rrespo nding bit in th e IP a ddr ess as par t of the origi nal netw ork numb er or as par t of the subn et number. These b its in th e mask are set to 0 if the de vic e sho uld t reat th e bit a s part of t he de vi ce nu mbe r , as sho wn i n F igu[...]
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Pagina 114
B-6 A P P E N D I X B: IP A N D IPX A D D R E S S E S IPX Addresses If you a re using th e IPX p rotocol, t he O ffice Connec t® Hub 8/TP M is allo cat ed an IPX addr ess auto matica lly b y the local I PX router or NetW ar e Fil e S erver. This happen s appro ximate ly 60 s econds after the hub is po w ere d up f o r th e f ir st ti me . Y ou sh [...]
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Pagina 115
C T E C H N I C A L S U P P O R T 3Com provid es easy access to techn ical suppo r t infor mation th rough a var iety of services. This appe ndi x descri bes thes e ser vi ces. Informat ion con tained in thi s appen dix is c orrect at time of public ation . F or the v ery late st, we reco mm en d th at you acce ss 3Co m Cor porat io n’ s W or ld [...]
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Pagina 116
C-2 A P P E N D I X C: T E C H N I C A L S U P P O R T Ac ce s s by Di gi ta l M o d e m ISD N us ers c an di al in to 3 Com BB S us ing a dig i ta l mo de m for fas t ac ce ss u p to 5 6 K bp s. T o acc es s 3 ComBBS using ISDN , us e the fol lowi ng numb er: 408 654 2 703 3ComFac ts Auto m ate d F ax Ser vice 3 Com Cor po rat io n’ s in ter a c[...]
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Pagina 117
On line Te chnical Serv ices C-3 3C omF oru m on C omp uSe rve O n li ne Servi c e 3ComForum is a Com puS er ve-b ased ser vi ce co ntain- ing pat c hes , software , driver s, and te chni cal artic les about all 3C o m pr oducts , as well as a mes saging section fo r peer su ppor t. T o u se 3Co mForu m, you need a Com puSer ve accou nt . To u s e [...]
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Pagina 118
C-4 A P P E N D I X C: T E C H N I C A L S U P P O R T Supp or t from Y our N etwork S upplie r If add iti onal assi st an ce i s r equi red , co nt act yo ur ne twor k supp li er . Ma ny sup plie rs are autho rize d 3C om service part ners who ar e quali fie d to prov ide a varie t y of se r vice s, incl udi ng ne t work p lan ning, i nstallati on[...]
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Pagina 119
Support fro m 3Com C-5 3Com B enel ux B.V . Belgium Netherlan ds 32 2 725 0202 31 30 6029700 3C om Ca nada Calgary Montre al Otta wa Toronto Vancouver 403 26 5 3266 514 68 3 3266 613 56 6 7055 416 49 8 3266 604 43 4 3266 3Com Eur opean HQ 49 89 627320 3Com Fr ance 33 1 69 86 68 00 3C om G mbH Aus tri a Czech R epublic/Slovak Re pu bl ic Ge rm an y [...]
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Pagina 120
C-6 A P P E N D I X C: T E C H N I C A L S U P P O R T Re turning P roducts for Repair Before yo u send a produc t d irec tly to 3Com for re pair , you mu st f ir st obta in a Retu rn Mat eria ls Author izat ion (R MA ) num ber. Produ cts sent to 3Co m wi thout RM A numbers will be r e turne d to th e sen der uno pene d, at the sen der ’ s exp en[...]
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Pagina 121
I N D E X Num erics 10BASE-2 1-2 , 2- 5 conn ecti ng hubs 2-9 segment 1-3 10BASE-T 1-2 , 2-4 , 2-5 , A-2 conn ecti ng hubs 2-10 3Com Bu lle tin Bo ard S e rv ic e (3C om BBS ) C-1 3C om sales off ices C-4 3C om URL C-1 3C omF a cts C-2 3C omF orum C-3 A abo ut net wor k manag ement 3-1 acces s level s 5-17 manag er 5-16 monit or 5-16 secure m onito[...]
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Pagina 122
a modem to th e c onsole port 5-13 manag emen t 3-3 wor ksta tions 2-7 c o nne c ti ng hub s tog et her 2-8 using 10BASE-2 ( Coax) 2- 9 using 10BASE-T 2-10 con nec t io ns checking 2-11 hu b 2-5 wor ksta tion 2-4 c onso l e port 3-4 , 5-13 , A- 3 aut oco nfi gur atio n 5-1 5 chan ging th e mana gement st ati on ’ s port 4- 3 enab li ng/d isabl in[...]
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Pagina 123
conn ect ing to anothe r hub 2-8 connections 2-5 d oub le- cli ck i ng 4-12 g ene ral inf o rma tio n 4- 13 gettin g started 1-1 gr ap hi cal repr e sen t ati on 4-7 , 4- 12 ini tia lizi ng 4-11 IP a ddr ess 4-7 manag ing 3-2 moni tor ing ot her dev ices 4-37 port co nfi gur at ion 4- 25 posi tioni ng 2- 5 pro blems 6-2 resetti ng 4- 11 security 4-[...]
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Pagina 124
MIB I I d ialo g b ox 4-13 mo dem 1-4 , 5-13 , A-4 mo dem d ia l-ou t 3-7 mo nit or f ail u re 4-17 monit ori ng 4-18 other devices 4-37 mo u nti ng 2-7 mu ltic a st fr am e s 4-22 N Ne ed To K no w 4-28 Ne tWare fil e s er ver B-6 netwo rk 1-2 erro r rate 4-18 ex pan di ng C-1 glossary 1-2 loop 1-2 , 2- 8 manag emen t 3-1 , 3-6 manag er commu nity[...]
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Pagina 125
re mote mana gement service 3-7 Rem ote Poll screen 5-19 re mote t elnet acce ss 5-16 reseller support tool 3-7 rese tti ng the hu b 4-11 resi li ence 4-33 Res il ienc e di alog b ox 4-35 resi li ent li nk s 4-33 , 4-34 rest ar t c ou nt 5-21 re turni n g pr od uct s f or repa ir C-6 RJ4 5 1- 2 roun d tr ip 4- 39 ro und tr i p tim e 5-20 rout er IP[...]
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Pagina 126
te mpe r atu re A-1 Te r m i n a l 3-5 te rm in al em ul ato r 3- 3 , 3-5 connecti ng 3-5 te rm in al sp e ed 5-15 terminology 1- 2 te sti n g t he Al er t LE D 4-16 TF T P s e rver ad dr es s 5-22 th ro ttl e 5-13 too lo ng er ro rs 4-24 tota l er rors 4-20 TP 1-2 T rans cen d Q uic k Con fig ura ti on M an ager 3-1 tr ap 4-26 Tr a p S e t u p s c[...]
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Pagina 127
L I M I T E D L I F E T I M E W A R R A N T Y HA RDW ARE: 3Co m wa r rants i t s ha rdware pro du cts to be free fr om de fects in wor kmansh ip an d mat erials , under nor mal u se and service, for the follow ing lengths of time from the date of purchase fr om 3Com or its Authorize d R ese ller : I nt ern etw o rking produ cts One y ear Netw ork a[...]
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Pagina 128
W ARRA NTIE S EXCL USIVE: IF A 3CO M PRODU CT DOES NO T OPERA TE AS W ARRANTED ABOVE, CUSTOMER’ S SOLE REMEDY F OR BREACH OF THA T W ARRANT Y SHALL BE RE P AIR, RE PL A CEM EN T , OR RE F UND O F TH E P URCH ASE PRICE P AID , A T 3COM ’S OPTI ON. TO T HE FU LL EXTENT ALL OWED BY LA W , THE FOR EGOING W ARRANTI ES A ND REMEDIES ARE EXCL USIVE A [...]
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Pagina 129
EMC S T A T E M E N T S FCC STA TEM E NT: This eq ui pment has been teste d and found t o comply with t he limits for a Class B digit al device , pur suant to par t 15 of the FCC ru les. Th ese l imits are de sign ed to prov ide r easo nab le pro te ctio n ag ain st har m ful inte rfe rence in a r esidential instal lation. This equipment gener ates[...]
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Pagina 130
16710.bk : EMCSTATE.FRM Page 128 T uesda y, October 7, 1997 11:38 AM[...]