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Un buon manuale d’uso
Le regole impongono al rivenditore l'obbligo di fornire all'acquirente, insieme alle merci, il manuale d’uso 3Com S21x. La mancanza del manuale d’uso o le informazioni errate fornite al consumatore sono la base di una denuncia in caso di inosservanza del dispositivo con il contratto. Secondo la legge, l’inclusione del manuale d’uso in una forma diversa da quella cartacea è permessa, che viene spesso utilizzato recentemente, includendo una forma grafica o elettronica 3Com S21x o video didattici per gli utenti. La condizione è il suo carattere leggibile e comprensibile.
Che cosa è il manuale d’uso?
La parola deriva dal latino "instructio", cioè organizzare. Così, il manuale d’uso 3Com S21x descrive le fasi del procedimento. Lo scopo del manuale d’uso è istruire, facilitare lo avviamento, l'uso di attrezzature o l’esecuzione di determinate azioni. Il manuale è una raccolta di informazioni sull'oggetto/servizio, un suggerimento.
Purtroppo, pochi utenti prendono il tempo di leggere il manuale d’uso, e un buono manuale non solo permette di conoscere una serie di funzionalità aggiuntive del dispositivo acquistato, ma anche evitare la maggioranza dei guasti.
Quindi cosa dovrebbe contenere il manuale perfetto?
Innanzitutto, il manuale d’uso 3Com S21x dovrebbe contenere:
- informazioni sui dati tecnici del dispositivo 3Com S21x
- nome del fabbricante e anno di fabbricazione 3Com S21x
- istruzioni per l'uso, la regolazione e la manutenzione delle attrezzature 3Com S21x
- segnaletica di sicurezza e certificati che confermano la conformità con le norme pertinenti
Perché non leggiamo i manuali d’uso?
Generalmente questo è dovuto alla mancanza di tempo e certezza per quanto riguarda la funzionalità specifica delle attrezzature acquistate. Purtroppo, la connessione e l’avvio 3Com S21x non sono sufficienti. Questo manuale contiene una serie di linee guida per funzionalità specifiche, la sicurezza, metodi di manutenzione (anche i mezzi che dovrebbero essere usati), eventuali difetti 3Com S21x e modi per risolvere i problemi più comuni durante l'uso. Infine, il manuale contiene le coordinate del servizio 3Com in assenza dell'efficacia delle soluzioni proposte. Attualmente, i manuali d’uso sotto forma di animazioni interessanti e video didattici che sono migliori che la brochure suscitano un interesse considerevole. Questo tipo di manuale permette all'utente di visualizzare tutto il video didattico senza saltare le specifiche e complicate descrizioni tecniche 3Com S21x, come nel caso della versione cartacea.
Perché leggere il manuale d’uso?
Prima di tutto, contiene la risposta sulla struttura, le possibilità del dispositivo 3Com S21x, l'uso di vari accessori ed una serie di informazioni per sfruttare totalmente tutte le caratteristiche e servizi.
Dopo l'acquisto di successo di attrezzature/dispositivo, prendere un momento per familiarizzare con tutte le parti del manuale d'uso 3Com S21x. Attualmente, sono preparati con cura e tradotti per essere comprensibili non solo per gli utenti, ma per svolgere la loro funzione di base di informazioni e di aiuto.
Sommario del manuale d’uso
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Pagina 1
3Com ® Corporation P athB uilder ™ S 21x Swit ch Instal lati on Manual[...]
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Pagina 2
Notice © 1998 3Com Corp oratio n 5400 Bayf ront Pla za Sa nta Cl ara, CA 950 52-814 5 (408) 326-50 00 All right s reserv e d. Pr int ed in U. S.A . Port ion s re printed wi th the p ermiss ion of Mot orol a, In c. Restrict ed Rights Notifi cati on f or U. S. Government Users The soft ware (inclu ding f ir mware) a ddresse d in this manual is provi[...]
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Pagina 3
Noti ce (conti nued) Pr oprie t ary Material Inform ation and soft ware in t his document are propriet ary t o 3Com (or i ts Suppli ers) and withou t the ex press prior permission of an of fice r of 3Com , m a y not be copi ed, repr oduced, dis closed to othe rs, publis he d, or used, i n whole or in part, fo r any pur pos e othe r tha n t hat fo r[...]
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Pagina 4
[...]
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Pagina 5
v About This Manual Overview Intr oduction Thi s manual co ve rs featur e s, hardwa re, installatio n, ap plic ations, and spec if ic ations for the Pa thBuild er S21x switch. A udie nc e This man ual is inte nded for users of th e 3Com P a thBuilde r S21x s witch. Software Re vision This manua l is current f or Relea se 5.2M of the Operati ng Ne t[...]
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Pagina 6
vi Ab out This Ma nual (conti nued ) T ra dem ark s The foll owing are trademarks or reg ister ed trademarks of thei r re specti v e companie s or org a ni zations. Pr oduct Company/ Organization Crosstal k Digital Communicati ons Associates, Inc . HyperT ermin al Hilg reave, In c. ProComm Datastorm T echnol ogies, Inc. Win dows Microsof t Corpor a[...]
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Pagina 7
vii About Thi s Man ual ( conti nued) How to Use T his Manual Fo llow the se steps to use this manual to ins tal l your Path Buil der S21x switch. 1 Famili arize yours el f with the PathBui lder S 21x switc h See Chapter 1, About the P athBuilde r S21x Switch 2 Install the Path Builder S21x switch hardwa re See Chapter 2, Installi ng the PathB uild[...]
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Pagina 8
viii Ab out This Ma nual (conti nued ) Chapter Descriptions Thi s table br iefly d escribe s eac h chapte r of this manual. This se ction... D escribes... Chapter 1, About the PathBui lder S 21x Swi tch the Pa thBuild er S21x switch. Chapter 2, Inst alling the PathBui lder S21x Switch Hardware the shi pment contents, hardware ins tallation and cabl[...]
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Pagina 9
ix About Thi s Man ual ( conti nued) Related Documentati on Intr oduction Thi s s ection de scribe s rela ted d ocumentation and wh ere to obta i n docu me n ta t ion. Other Documentation All documentation is prov ided on the Pa thBuilder S200 Series Use r Gui des CD- R O M and the 3Com WWW sit e: http:/ /www.3c om.com P athBuilde r S200 Series Use[...]
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Pagina 10
[...]
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Pagina 11
Content s i How to U se Th i s M an u al ... .... ..... .... ..... .... ..... .... ..... .... ..... .... ..... .... ... .... ..... .... . vii Re late d D ocu men tat ion ... .... ..... .... ..... .... ..... .... ..... .... ..... .... ..... .... ..... .... ..... .... . ix Chapter 1. About the PathBuilder S 21x Switch Fe atur es ... .... ... .... ...[...]
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Pagina 12
ii Cont ent s (cont i nue d) Appendix D.Te chnical Support[...]
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Pagina 13
Ab out th e Path Bu ild er S 21x Sw itch 1-1 Chapter 1 About the P athBuilder S21x Swi t ch Overview Introduct ion The 3Com Pa thBuil der S21 x switc h is a c ompact network access device for connec ting LAN a nd serial de vices to public and priv ate networks se r vices such as frame rel ay a nd X.25. The Pa thBu ilder S21x switch is a desktop -si[...]
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Pagina 14
1- 2 Ab out the Pa thBu ild er S21x Switc h Fea tu res Fe atur es Standar d Features The base Pa thBuilder S 21x switch prov ides the follo wing: • Externa l powe r supply • Control T erminal Port ( CTP) f or local and remot e conf i guration and management • Ethe rnet i nterfac e (10B aseT) • On e Se ri al DIM Po r t • T wo daughter car [...]
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Pagina 15
Ab out th e Path Bu ild er S 21x Sw itch 1-3 Featur es Daugh ter c ar d Functi onal ity Intr oduction The PathB uilder S21x swi tch is ava il a bl e with the optiona l component s listed belo w fac tory-inst alle d or as sepa rate add-i n daught ercards. • V oice Relay Daughter card • Dual FXS V oice Relay Daught ercard • RemoteV u Daughter c[...]
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Pagina 16
1- 4 About th e P a thBu ilder S 21x S witch Fea tu res DIM Site Daughter card The DIM S ite daughte rca rd provide s optio na l V .24, V .35, V .36, or V . 11 e le ctrical inte rface s thro ugh a DB25 phys ical c onnector . DSU DIM The PathBuilde r S 21x switc h suppor ts the DSU DIM.[...]
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Pagina 17
Ab out th e Path Bu ild er S 21x Sw itch 1-5 Featur es Softwa re Functionality Intr oduction De pending on the opera ting sof tware App sW are package and optiona l daught e rcar d insta lled the Pa thBuil der S21 x switc h can su pport t he follo wing functionalit y and servi ces. Frame Rela y & X.25 Service The Pa thBuilde r S21x switch pro v[...]
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Pagina 18
1- 6 About th e P a thBu ilder S 21x S witch T arge t Ap plication Envir onmen ts T arget Appl icat ion E n vir onments Introduct ion This s ectio n descr ibes e xample applic ations f or the PathBuilder S21x switch. LAN and Legacy Pr ot ocol o ver Frame Rela y The Pa thBu ilder S 21x switc h sup ports multipr otoc ol enca psula tion of I P tra f f[...]
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Pagina 19
Ab out th e Path Bu ild er S 21x Sw itch 1-7 T arg et Application E n vi r o nments Bran ch Of fice to Central Office o ver Frame Rela y The PathBuilde r S21x switch of fers an idea l soluti on for branch of fice to centr a l of f ice c onnecti vi ty ov er a pri vat e or p ublic frame re lay netw ork a s sho wn in Figure 1- 4. Figure 1-4. P a thBui[...]
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Pagina 20
1- 8 About th e P a thBu ilder S 21x S witch T arge t Ap plication Envir onmen ts[...]
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Pagina 21
Ins ta ll in g th e Pa th B uil der S 2 1x S w it ch Har d w ar e 2- 1 Chapter 2 Installing the P athBuilder S21x Switch Har dware Overview Intr oduction Thi s cha pter c ove rs the i nstallati on of PathB uilder S 21x switc h ha rdware. Follo w The se Ste ps Th is ta ble lists the ste ps you n eed to perfo r m an d shows you where to look f or inf[...]
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Pagina 22
2- 2 Install ing the Pa thB uil der S21x Swit ch Hardwa re Checki n g Y our Shipm ent Contents Chec king Y our Shi pment Co nte nts List of Contents Before you insta ll the P athBuilde r S21x swi tch ha rdwar e, make sur e your s hipment contents are complete . I nside your s hipping ca rton, you shoul d f ind the contents sho wn in Figure 2-1. Fig[...]
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Pagina 23
Ins ta ll in g th e Pa th B uil der S 2 1x S w it ch Har d w ar e 2- 3 Choosing a Site Choos ing a S ite Intr oduction This section d escribe s ho w t o choos e a si te f or the PathB uilder S 21x switc h. Choosing a Site Choose a sit e within an appropri at e distance of a powe r so urce. The selec ted site should be f ree of accumula te d dus t a[...]
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Pagina 24
2- 4 Install ing the Pa thB uil der S21x Swit ch Hardwa re Choosing a Site Caution T o a voi d o ve rheating the unit’ s cir cuitry , y ou should ne ver plac e an ythi ng on t op of the unit , within 1 inch (2.5 cm) of the ve ntil ation slots on the front panel, or within 12 inches (30 .5 cm) of the back of the unit. Mi se en Garde Af in d’évi[...]
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Pagina 25
Ins ta ll in g th e Pa th B uil der S 2 1x S w it ch Har d w ar e 2- 5 Cabling the P a thBui lder S21x Switc h Cabl in g the PathBuilder S21x Switch Intr oduction After unpacking the P athBuilde r S21x switch, you c an conne ct t he cabl es to complet e the hardware insta llati on. P athBuilde r S21x Switch Re ar P a nel Figure 2 -3 illustr ates t [...]
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Pagina 26
2- 6 Install ing the Pa thB uil der S21x Swit ch Hardwa re Cabling the P ath Builder S 21x Sw itch Figure 2-3. P a thBui l der S21x Switc h Rear Pa nel and Cabl e Con nect ion s Powe r Supply CT P C ab l e to an A S Y N C ter min al . 10B ase T Ethe rnet Cabl e PORT 2 PORT 3 POW ER CTP 10B - T PO RT 1 DIM S ite DSU Daughter car d RJ48S connector fo[...]
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Pagina 27
Ins ta ll in g th e Pa th B uil der S 2 1x S w it ch Har d w ar e 2- 7 Cabling the P a thBui lder S21x Switc h Cables Intr oduction This secti on d escribe s cable s required to co nnect to the P athBuilde r S21x switc h. Po r t Characte ristics a nd Cabl e Requirement s The table be lo w lists the por t char acteristi cs, connector and cable requi[...]
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Pagina 28
2- 8 Install ing the Pa thB uil der S21x Swit ch Hardwa re Cabling the P ath Builder S 21x Sw itch 2 DB25 DIM Site Daugh- terc ard V . 1 1, V . 24, V .35, V. 3 6 DB25-to- DB25 Cable V .11, V .35 a nd V .36 - Max. sync speed 2 mpbs V .24 - M a x. sync speed 80 kpbs, M a x asyn c speed 115.2 kbps Selec table DIM Site Daugh- terc ard DSU DIM DSU/EIM C[...]
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Pagina 29
Ins ta ll in g th e Pa th B uil der S 2 1x S w it ch Har d w ar e 2- 9 Cabling the P a thBui lder S21x Switc h Cable a nd Connector Pinouts F or more info rmat ion on cable and connect or pino uts, refer to Appendi x B , Path B uilder S21x Switc h Cabling or to t he Daughte rcard Installa tion Guid e f or inform ation on the optiona l daug htercard[...]
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Pagina 30
2- 10 Install ing the Pa thB uil der S21x Swit ch Hardwa re Front Panel Dip S wi t che s Fr ont P an el Di p Swi tc hes Intr oduction Thi s s ection de scribe s the front panel dip switches on the P athBuilder S21x s w itc h. Front P anel Swi tches Figur e 2-4 ill ustrate s t he switches f ound behi nd the front panel of the PathB uil de r S21x swi[...]
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Pagina 31
Ins ta ll in g th e Pa th B uil der S 2 1x S w it ch Har d w ar e 2-1 1 Installing O pti onal Daughtercar ds I nsta lling Op ti onal Dau ghte r car ds Optional Daughter cards The P athBuilde r S 21x switch s upports the fol lowin g optional da ughte rcards: • V oice Relay Daughter card • Dual FXS V oice Relay Daught ercard • RemoteV u Daughte[...]
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Pagina 32
2- 12 Install ing the Pa thB uil der S21x Swit ch Hardwa re In sta lli ng or R e movi ng t h e L ith ium B atte ry Ins tall ing or Re movi ng the L ithi um Batt ery Intr oduction Thi s sectio n e xplains how to repl ace the real tim e batte ry . The P athBuil der S21x switc h us e s a lithiu m b attery on the mother board to maintai n the node’ s[...]
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Pagina 33
Ins ta ll in g th e Pa th B uil der S 2 1x S w it ch Har d w ar e 2-1 3 Inst alling or Remo vi ng the Lithiu m Battery Remov ing the T op Cover Re fer to F igure 2-5 when remo ving the t op cov er and front panel a nd follo w the se steps : Figure 2-5. Remo ving T op Co ver and Fr ont P anel on P athBuilder S21x Switch Step Act ion 1 Open fr ont pa[...]
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Pagina 34
2- 14 Install ing the Pa thB uil der S21x Swit ch Hardwa re In sta lli ng or R e movi ng t h e L ith ium B atte ry Remov ing/ Instal ling the Bat tery Figure 2-6 sho ws ho w to inst all and repl ace the batte ry . Figure 2-6. Replacing t he Batte r y Re tain ing T abs Ba tt er y Hold er Battery T o rem ove t he b att ery: Usi ng yo u r f i ng e rs,[...]
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Pagina 35
Po wering on t he P athB uilder S21x Switch 3-1 Chapter 3 P o we ring o n th e P athBuilder S21x Switch Overview Intr oduction Thi s cha pter de scribe s • po we ring up the P athBuilder S21x switc h • inte rpretin g LED displ ay for po wer up diagnostics • accessi ng the CTP[...]
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Pagina 36
3- 2 Powe ring on the PathBu ild er S21x Switc h P owering On The PathBuilder S21x Switch P o weri n g On The P athBu i lder S21x Switch Intr oduction Thi s s ection de scribe s the sequenc e of e vents when you powe r up the Pa thBuilder S21x switch. P owering On the P athBuilde r S21x Swi tch The P a t hBuilder S21x switch d oes not hav e a po we[...]
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Pagina 37
Po wering on t he P athB uilder S21x Switch 3-3 P owerup Diagno stics P o werup Dia gnostics Intr oduction Thi s s ection de scribe s dia gnostics that run auto matically when you po wer up th e Path B uilder S21x swi tch. Front Cov er LEDs The three front c ove r LE D s on the Pa thBuilder S21x switch help yo u foll ow t he progre ss of the unit?[...]
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Pagina 38
3- 4 Powe ring on the PathBu ild er S21x Switc h P owerup Diagno stics P ower Up Sequence When the PathB uilder S21x swit ch po wer cord is plugge d into the po wer supply outle t, you will see the follo wing powerup se quence: Har d w ar e Fail ure If the TEST light tur ns on a nd r emains on, one or more of the diagnostic tests hav e fail e d, in[...]
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Pagina 39
Po wering on t he P athB uilder S21x Switch 3-5 Accessing the Control T erminal P o r t Accessing th e Contr o l T erminal P or t Intr oduction Onc e you ha v e po were d on the Pa thBuild er S21x swit ch, you c an acce ss the Contr ol T ermi nal Port from the PC or terminal att ache d to the CTP port. Note This se ction does not provi de all in fo[...]
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Pagina 40
[...]
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Pagina 41
Spe cif ications A-1 Appendix A Specifi cati on s Speci fi cations Intr oduction Thi s s ection de scribe s the physic al and en viro nmental specif icatio ns and powe r requir ements for the PathBui lde r S21x switch product . Ha r d war e Path Builder S21x swi tch pr oducts f eature the f ollo wing: • 68360 pr ocessor • 4 Mbytes DRAM (expa nd[...]
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Pagina 42
A-2 Spe cif ications Po w e r Requirements Pa thBuil der S21 x switc h typic ally has the follo wing po wer requi rements : • 100 to 240 V AC nomina l a t 47 to 63 Hz • 32 watt s i nput power (64 V A) • maximum inp ut current 0 . 7 amps P ower Supply Description P ath Builder S21x switc h products a r e po wered by a swit ch mode po wer suppl[...]
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Pagina 43
Path B uil der S 2 1x S w it ch Ca bli ng B-1 Appendix B P athBui l der S 21x Sw i t c h Cab ling Overview Intr oduction Thi s App endix i dentif ies t he cab les and pinout requir ements for the PathBui lder S21x switch. The follo wi ng cable s are des crib ed in this app en dix: • CTP Access Cable • Dual FXS V oice Relay Cable • 10 BaseT Cr[...]
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Pagina 44
B- 2 Pa th Builder S21x Swit ch Ca blin g CTP Access Cable CTP Access Cable CTP Cable Connector and Pinout Use the supplie d RJ45/DB25 cable to conne ct to the CTP Port (Por t 4 ) and p erfo rm CTP operati ons such as coldloa ding softw are images into a Pat hBuilde r S 21 x switch . Port 4 is a DCE. This table identif ies the pinout for this R J-4[...]
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Pagina 45
Path B uil der S 2 1x S w it ch Ca bli ng B-3 V o ice Relay Cable V oi ce R el a y C ab le Specific ation The v oice relay cabl e ship ped with the V oice Relay Daughte rca rd has the follo wing specif ication: • Connect ors: RJ11 to RJ11 Cable • Color: Gray Connector Pinout The RJ11 connect ors for the FXO and FXS port ha ve the f ollo wing pi[...]
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Pagina 46
B- 4 Pa th Builder S21x Swit ch Ca blin g Dual FXS V o ice Rela y Cable Dual FXS V oic e Rela y Cab le Specific ation The v oice relay cabl e ship ped with the Dual FXS V oice Relay Daughter car d has the foll owing spe cifi cati on: • Connect ors: RJ45 to RJ45 Cable • Color: Gray Connector Pinout The RJ45 FXS port h ave the follo wi ng p inout[...]
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Pagina 47
Path B uil der S 2 1x S w it ch Ca bli ng B-5 10BaseT Crossover Cable 10BaseT Crosso ver Cabl e Specific ations The 10BaseT ca ble s hipped w ith the P a thBuilder S21x swi tch ha s the fol lowing specif ications: • Cable T ype: Cate gor y 3 or bette r • Connect ors: RJ45 to RJ45 • Color: Gray • Part N umb er: 61798-01 Connector Pinout Four[...]
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Pagina 48
B- 6 Pa th Builder S21x Swit ch Ca blin g RemoteV u Video Cables RemoteV u Video Cabl es Intr oduction The RemoteV u Daught ercard r equir es the follo wing cabl es: • RJ45-to- RJ45 Ca mera Int e rface Cab l e • BNC-to-BNC C able RJ-45 Connect or - Camera Interface Connector Pinout This tabl e describes the RJ-45 conne ctor - camera int erface [...]
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Pagina 49
Path B uil der S 2 1x S w it ch Ca bli ng B-7 DSU Dau g hter car d Cable DSU Daugh tercar d Cable DSU Daughter c ard Cable P inout The fol lowin g t able sho ws the pinout s for the RJ48S c onnector : Pin Signal Function 1 TX - TIP 2 T X - RIN G 3 RX - TI P 4 RX -R ING[...]
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Pagina 50
B- 8 Pa th Builder S21x Swit ch Ca blin g V. 3 5 / V. 3 6 C a b l e V .35/V .36 Cab le V . 35/ V .36 DCE Cable P inout The follo wing t a bl e shows the DCE pinouts forV .35 a nd V .36 cables. Pin Function/Signal Na me 1 SHIELD/FRAME GROUND 2 TRANS MITTED D A T A A 3 RECEIVED DA T A A 4 REQUEST TO SEND 5 CLEAR T O SEND 6 DA T A SET R EAD Y 7 SIGNAL[...]
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Pagina 51
Path B uil der S 2 1x S w it ch Ca bli ng B-9 V .35/V .36 Cable V . 35/ V .36 DTE Cable P inout The follo win g table sho ws the DTE pi nouts for V .35 and V .36 cables. Pin Function/Signal Na me 1 SHIELD/FRAME GROUND 2 TRANS MITTED D A T A A 3 RECEIVED DA T A A 4 REQUEST TO SEND 5 CLEAR T O SEND 6 DA T A SET R EAD Y 7 SIGNAL GR OUND 8 DA T A CARRI[...]
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Pagina 52
B- 10 Pa thBuil der S21x S witch Ca bling V . 11 Cable V .11 Ca b le V .11 DCE Cabl e The follo win g tabl e shows the DCE pinout s f or the V .11 cable . Pin V . 11 Function/Signal Na me 1 SHIELD/FRAME GROUND 2 T (A) TR ANS MITTED D A T A A 3 R ( A) RECEIVED D A T A A 4 C ( A) CONTR OL A 6 I (B) INDICA TION B 7 SIGNAL GR OUND 8 I (A) INDICA TION A[...]
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Pagina 53
Path B uil der S 2 1x S w it ch Ca bli ng B- 11 V .11 Cable V .11 DTE Cable The follo wing tabl e sho ws the DTE pinouts for the V .11 cable. Pin Function/Signal Na me 1 SHIELD/FRAME GROUND 2 TRANS MITTED D A T A A 3 RECEIVED DA T A A 4 CONTROL A 6 INDICA TION B 7 SIGNAL GR OUND 8 INDICA TION A 13 TRANSMIT CLOCK B 14 TRANSMITTED D A T A B 15 TRANSM[...]
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Pagina 54
B- 12 Pa thBuil der S21x S witch Ca bling V . 24 Cable V .24 Ca b le V .24 DCE Cabl e The follo win g tabl e shows the DCE pinout s f or the V .24 cable . The se pi ns are assi gned doub le func tions i n th e V . 24 c able: • Pin 15: Output s TR ANSMIT C LOC K i f the port is conf igure d for inte r nal clocks. Other wise it a cts as a V .54 Loo[...]
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Pagina 55
Path B uil der S 2 1x S w it ch Ca bli ng B- 13 V .24 Cable V .24 DTE Cable The follo wing tabl e sho ws the DTE pinouts for the V .24 cable. Pin Function/Signal Na me 1 Shield/Frame Gr ound 2 TXD 3R X D 4R T S 5C T S 6D S R 7 Signal Ground 8D C D 14 DA T A RE S T RAI NT 15 TRANSMIT CLOCK 16 ST ANDBY INDICA TOR 17 RECEIVE C LOC K 18 EXTERN AL RECEI[...]
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Pagina 56
B- 14 Pa thBuil der S21x S witch Ca bling V . 24 Cable[...]
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Pagina 57
T ro ubleshoot ing Y o ur Pa thBu ild er S21x Switc h C-1 Appendix C T ro ubleshooti n g Y ou r P athBuilder S21x Switch In T hi s Appen dix Intr oduction Thi s appe ndix de scribe s some of the actions you can tak e to correct probl ems you may be ha ving wit h yo ur Pa thBuilder S21x switch.[...]
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Pagina 58
C- 2 T ro ubles hoot ing Y our Pa thBu ild er S21x Sw itc h Wh il e Se tti ng Up Y ou r C onf igu ra tio n Whil e Sett i ng Up Y our Conf igura tio n Intr oduction Thi s s ection de scribe s the ways you c an use t o isola te p roblems that y ou may encounte r whi le sett ing up a Pat hBuilder S21x switch to p ass IP traf fic ove r PP P links. F or[...]
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Pagina 59
T ro ubleshoot ing Y o ur Pa thBu ild er S21x Switc h C-3 While Sett ing Up Y our Confi guratio n Pinging the Local LAN Interf ace From the worksta tion or P C connected to the same loca l LAN se gment tha t the Path B uilder S21x swi tch is connec ted to, ping the LAN inte rface o f the PathB uilder S200 ser ies swi tch (“ping 10. 10. 10.1”). [...]
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Pagina 60
C- 4 T ro ubles hoot ing Y our Pa thBu ild er S21x Sw itc h Wh il e Se tti ng Up Y ou r C onf igu ra tio n Pinging the Local W AN I n ter f ace Once you are succ essful in g e t ting ping r e sponses from the loc al LAN i nt erface, you can proce ed to ping the local W AN int e rface (“p i ng 10.10.20 .1” i n the ex ample ). If there is no res [...]
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Pagina 61
T e c hni ca l Su pport D-1 Appendix D T echnical Supp o r t 3Com pr ovide s easy a ccess t o tec hnical support information through a v ariety of servic es. This appe ndix de scribes these servic es. Infor mation cont ained in this a ppe ndix is corr ect at time of publi cati on. F o r the v ery latest , 3Com reco mmends that you acc ess the 3Com [...]
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Pagina 62
D-2 T echnic al Support 3Com Bulletin Boar d Service The 3Com BBS contains patche s, softw are , and dri vers fo r 3C o m products. This servic e is a v ailable throug h an alog modem or digit a l modem (ISDN) 24 hours a day , 7 days a week. Access b y Analog Mode m T o reach the servi ce by mo dem, se t your m odem to 8 data bits, no parity , and [...]
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Pagina 63
T e c hni ca l Su pport D-3 If you are unable to contact your netwo rk supplie r , see the fol lo win g s ectio n on ho w to c ontact 3C om. Support fr om 3Com If you a re una ble t o obtai n assi stance from the 3Com onlin e tech nical r esources or from your n etwork s upplier , 3Com o f fers t echnical tele phone s upport services. T o f ind out[...]
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Pagina 64
D-4 Returning Pr oducts f or Repair Before you send a produ ct directly to 3C om for repair , you must fi rst obtain a Ret urn Materia ls Authoriza tion (RMA) number . Products sent to 3Com without R MA numbers will b e r eturned to the sender unope ned, at the sender’ s e xpe nse. T o obtain an RMA nu mber , call or fax: 3/26/98 Country T e leph[...]
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Pagina 65
I ndex Inde x-1 Numerics 10Base2 Etherne t cable 2-9 10Bas eT E thernet cabl e 2-9 15637 ChapTitle PathBui lder S 21x Seri es Switc h 2-1 3Com bullet in board servic e (3Com BBS) 2 3Com URL 1 3ComFacts 2 A air circu l ati on 2-3 Audience v B Batter y disposa l 2-12 repla cement sc hedule 2-12 repla cement typ e 2-12 bulle tin board servic e 2 C Cab[...]
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Pagina 66
Inde x-2 hardwa re failu re 3-4 soft ware fa ilure 3-4 pow er-up 3-2 Diagnos tics 3-3 R retur ning products f or repair 4 RFC 8 7 7 descr iption 1- 5 S Safety spe cificati ons A-2 site prep ar at ion 2-3 Speci al notices descr iption v Spec ificat ions electro magn etic A-1 environm ental A- 1 physic al A- 2 pow er req ui rem en t s A-2 safety A-2 [...]