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Un buon manuale d’uso
Le regole impongono al rivenditore l'obbligo di fornire all'acquirente, insieme alle merci, il manuale d’uso Aastra Telecom IP. La mancanza del manuale d’uso o le informazioni errate fornite al consumatore sono la base di una denuncia in caso di inosservanza del dispositivo con il contratto. Secondo la legge, l’inclusione del manuale d’uso in una forma diversa da quella cartacea è permessa, che viene spesso utilizzato recentemente, includendo una forma grafica o elettronica Aastra Telecom IP o video didattici per gli utenti. La condizione è il suo carattere leggibile e comprensibile.
Che cosa è il manuale d’uso?
La parola deriva dal latino "instructio", cioè organizzare. Così, il manuale d’uso Aastra Telecom IP descrive le fasi del procedimento. Lo scopo del manuale d’uso è istruire, facilitare lo avviamento, l'uso di attrezzature o l’esecuzione di determinate azioni. Il manuale è una raccolta di informazioni sull'oggetto/servizio, un suggerimento.
Purtroppo, pochi utenti prendono il tempo di leggere il manuale d’uso, e un buono manuale non solo permette di conoscere una serie di funzionalità aggiuntive del dispositivo acquistato, ma anche evitare la maggioranza dei guasti.
Quindi cosa dovrebbe contenere il manuale perfetto?
Innanzitutto, il manuale d’uso Aastra Telecom IP dovrebbe contenere:
- informazioni sui dati tecnici del dispositivo Aastra Telecom IP
- nome del fabbricante e anno di fabbricazione Aastra Telecom IP
- istruzioni per l'uso, la regolazione e la manutenzione delle attrezzature Aastra Telecom IP
- segnaletica di sicurezza e certificati che confermano la conformità con le norme pertinenti
Perché non leggiamo i manuali d’uso?
Generalmente questo è dovuto alla mancanza di tempo e certezza per quanto riguarda la funzionalità specifica delle attrezzature acquistate. Purtroppo, la connessione e l’avvio Aastra Telecom IP non sono sufficienti. Questo manuale contiene una serie di linee guida per funzionalità specifiche, la sicurezza, metodi di manutenzione (anche i mezzi che dovrebbero essere usati), eventuali difetti Aastra Telecom IP e modi per risolvere i problemi più comuni durante l'uso. Infine, il manuale contiene le coordinate del servizio Aastra Telecom in assenza dell'efficacia delle soluzioni proposte. Attualmente, i manuali d’uso sotto forma di animazioni interessanti e video didattici che sono migliori che la brochure suscitano un interesse considerevole. Questo tipo di manuale permette all'utente di visualizzare tutto il video didattico senza saltare le specifiche e complicate descrizioni tecniche Aastra Telecom IP, come nel caso della versione cartacea.
Perché leggere il manuale d’uso?
Prima di tutto, contiene la risposta sulla struttura, le possibilità del dispositivo Aastra Telecom IP, l'uso di vari accessori ed una serie di informazioni per sfruttare totalmente tutte le caratteristiche e servizi.
Dopo l'acquisto di successo di attrezzature/dispositivo, prendere un momento per familiarizzare con tutte le parti del manuale d'uso Aastra Telecom IP. Attualmente, sono preparati con cura e tradotti per essere comprensibili non solo per gli utenti, ma per svolgere la loro funzione di base di informazioni e di aiuto.
Sommario del manuale d’uso
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Pagina 1
RELEASE # 1.0 ADMINISTRA TOR GUIDE SIP IP PHONE[...]
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Pagina 2
Aastra T elecom will not accept liability for any damages and/or long distance charges, which r esult from unauthorized and/or unlawful use. While every effort has been made to ensur e accuracy , Aastra T elecom will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this d[...]
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Pagina 3
Table of Contents i T able of Contents Overview ....................................... 1 General Requirements ................ 1 About this Guide.......................... 1 Methods of Installation ................ 2 480i IP Phone Set up ................... 2 The 480i’s Options List .............. 3 Administrator Level Options ...... 3 Network: [...]
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Pagina 4
1 Model 480i SIP Admin Guide Overview Over view This SIP 480i IP phone Administration Guide provides information on the basic network setup that is requir ed for the SIP 480i IP phone. It also includes details on the functioning and con Þ guration of the 480i phone. Gener al Requirements • A SIP based IP PBX system or network installed and runni[...]
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Pagina 5
Model 480i SIP Admin Guide 2 Methods of Installation Methods of Installation The Þ rmwar e set up and installation for the 480i can be done through the Options List available directly fr om the phone or through the Aastra 480i W eb Client web interface. When the 480i is initialized for the Þ rst time, DHCP is enabled by default. The DHCP server p[...]
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Pagina 6
3 Model 480i SIP Admin Guide 480i IP Phone Set up T he 480i’ s Options List 1. Press the £ button on the phone to enter the options list 2. Use the r and s to scroll through the list of options 3. Press the Show softkey , the 4 button or press the number corresponding to the option to select an option 4. Use the softkeys to change a selected opt[...]
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Pagina 7
Model 480i SIP Admin Guide 4 480i IP Phone Set up SIP Settings: If you have a proxy server or have a SIP r egistrar present at a dif ferent location than the PBX server , the following settings may need to be changed: 1. Proxy IP This is the IP addr ess of the proxy server . 2. Proxy Port This is the SIP pr oxy server ’s port number . By default [...]
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Pagina 8
5 Model 480i SIP Admin Guide 480i IP Phone Set up T he Aastr a 480i W eb Client T o access the Aastra 480i W eb Client, open your web browser (supports Internet Explorer and Gecko engine based br owsers like Firefox, Mozilla or Netscape) and enter the phone’s IP addr ess into the address Þ eld, starting with the web pre Þ x “http://”. In th[...]
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Pagina 9
Model 480i SIP Admin Guide 6 480i IP Phone Configuration 480i IP Phone Configur ation The Network and SIP options within the 480i phone can be con Þ gured fr om the phone or from the Aastra 480i W eb Client web interface. Administrator level options are passwor d protected in both the phone and the web interface. Network DHCP automatically sends [...]
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Pagina 10
7 Model 480i SIP Admin Guide 480i IP Phone Configuration From the W eb Client: 1. Click on the Network sub-category under the ADMIN main category . 2. Enter the administrator ’s user name and password (the default user name is “ admin ” and password is “ 22222 ”). 3. In the web page that has just opened enter the IP addr ess of the phone,[...]
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Pagina 11
Model 480i SIP Admin Guide 8 480i IP Phone Configuration Note: At this point modi Þ cations performed to the User name, Screen name, Authentication name and Password af fect line 1 of the 480i only . Modi Þ cations to the other lines should be done through the <mac>.cfg Þ le. The NA T IP Addr ess and NA T Port are currently not supported a[...]
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Pagina 12
9 Model 480i SIP Admin Guide Setting Parameters – Network Settings Setting P ar ameters – Netw ork Settings The following section contains the parameters to con Þ gure the network settings. Parameter – dhcp Con Þ gurable through the 480i's Options List, the Aastra 480i web client or through the con Þ guration Þ les Description Enabli[...]
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Pagina 13
Model 480i SIP Admin Guide 10 Setting Parameters – Network Settings Parameter – default gateway Con Þ gurable through the 480i's Options List, the Aastra 480i web client or through the con Þ guration Þ les Description The IP addr ess of the network's gateway or the router IP address Format IP addr ess Default V alue 1.0.0.1 Range N[...]
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Pagina 14
11 Model 480i SIP Admin Guide Setting Parameters – Time Server Settings Setting P ar ameters – T ime Ser ver Settings The following section contains the parameters to con Þ gure settings speci Þ c to the timeserver . Parameter – tftp server Con Þ gurable through the 480i's Options List, the Aastra 480i web client or through the con Þ[...]
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Pagina 15
Model 480i SIP Admin Guide 12 Setting Parameters – Time Server Settings Parameter – time server1 Con Þ gurable through the 480i's Options List or the con Þ guration Þ les. Description The primary time server's IP addr ess. If the time server is enabled, the value for time server1 will be used to request the time fr om. Format IP ad[...]
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Pagina 16
13 Model 480i SIP Admin Guide Setting Parameters – Time Server Settings Parameter – time format Con Þ gurable through the 480i's Options List or the con Þ guration Þ les Description This parameter changes the time to 12 hour or 24 hour format. Use “0” for the 12 hour format and “1” for the 24 hour format. Format Integer Default [...]
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Pagina 17
Model 480i SIP Admin Guide 14 Setting Parameters – SIP Authentication Setting P ar ameters – SIP Authentication The following parameters are the settings speci Þ c to SIP authentication. Parameter – sip proxy ip Con Þ gurable through the 480i's Options List, the Aastra 480i web client or through the con Þ guration Þ les Description A[...]
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Pagina 18
15 Model 480i SIP Admin Guide Setting Parameters – SIP Authentication Parameter – sip registrar port Con Þ gurable through the 480i's Options List, the Aastra 480i web client or through the con Þ guration Þ les Description The registrar's port number Format Integer Default V alue 5060 Range Not Applicable Example registrar port: 50[...]
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Pagina 19
Model 480i SIP Admin Guide 16 Setting Parameters – SIP Authentication Parameter – sip session timer Con Þ gurable only through the con Þ guration Þ les Description This session timer parameter is the time in seconds that the 480i uses to send periodic re- INVITE r equests to keep a session alive. The proxy uses these r e- INVITE requests to [...]
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Pagina 20
17 Model 480i SIP Admin Guide Setting Parameters – SIP Authentication Parameter – sip lineN user name Con Þ gurable through the con Þ guration Þ les. Con Þ gurations done through the 480i's Options List or the Aastra 480i web client affect the Þ rst line only . Description The value for this parameter is used in the name Þ eld of the[...]
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Pagina 21
Model 480i SIP Admin Guide 18 Setting Parameters – Softkey Settings Setting P ar ameters – Softke y Settings This section contains the softkey parameters that can be con Þ gured on the 480i phone. There ar e eighteen softkeys that can be con Þ gured. These parameters can be con Þ gured either fr om the Aastra.cfg or the <mac>.cfg Þ le[...]
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Pagina 22
19 Model 480i SIP Admin Guide Setting Parameters – Softkey Settings Parameter – softkeyN value Con Þ gurable through the con Þ guration Þ les only Description If the soft key is of type, line then value should be the line number that this soft key repr esents. If the softkey is of type, speeddial then value should be the number to speed dial[...]
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Pagina 23
Model 480i SIP Admin Guide 20 Firmware Upgrade Firmw are Upgr ade The 480i phone uses a TFTP server to download con Þ guration Þ les and Þ rmware. The TFTP server should be ready and be able to accept connections anonymously (without a requir ement for a user name and password). See Appendix B for information on setting up a TFTP server . Y ou c[...]
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Pagina 24
21 Model 480i SIP Admin Guide Firmware Upgrade Figure 1 Figure 2[...]
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Model 480i SIP Admin Guide 22 Troubleshooting T r oubleshooting This section describes solutions to some most commonly occurring problems. Wh y does m y phone displa y “ Application missing”? If you have experienced networking issues while the phone was downloading the application from the TFTP server , it is possible that the phone can no long[...]
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Pagina 26
23 Model 480i SIP Admin Guide Troubleshooting How to set the 480i phone to factor y default? From the 480i phone: 1. Press the £ button to enter the Options List. 2. Select option 10. Phone Status to enter the Phone Status options list. 3. Select option 4. Factory Default . 4. Enter the administrator password and press the Enter softkey . 5. Press[...]
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Pagina 27
Model 480i SIP Admin Guide 24 Appendix A: Configuring the 480i at the Asterisk Appendix A: Configuring the 480i at the Asterisk IP PBX The following con Þ guration illustrates how to create a user with an extension to make and receive calls using the Asterisk as the PBX. This con Þ guration is de Þ ned in the “sip.conf” Þ le present along [...]
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Pagina 28
25 Model 480i SIP Admin Guide Appendix A: Configuring the 480i at the Asterisk After this is de Þ ned in the “sip.conf” Þ le, some information has to be entered in the “extensions.conf” Þ le present in the same dir ectory as the “sip.conf” Þ le. The following de Þ nition in the Þ le under the [sip]section/context completes de Þ n[...]
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Pagina 29
Model 480i SIP Admin Guide 26 Appendix B: Sample Configuration Files Appendix B: Sample Configur ation Files This section consists of the sample con Þ guration Þ les necessary to con Þ gure the 480i phones. The general format is similar to con Þ guration Þ les used by several Unix-based programs. Any text following a number sign (#) on a line[...]
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Pagina 30
27 Model 480i SIP Admin Guide Appendix B: Sample Configuration Files # DHCP Setting # ============ dhcp: 1 # DHCP enabled. # DHCP: # 0 = false, means DHCP is disabled. # 1 = true, means DHCP is enabled. # Notes: If DHCP is disabled, the following network settings will # have to be con Þ gured manually either thr ough the con Þ guration # Þ les, [...]
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Pagina 31
Model 480i SIP Admin Guide 28 Appendix B: Sample Configuration Files # SIP registrar and Pr oxy Server Settings # ======================================= #sip proxy ip: # IP of pr oxy server . #sip proxy port: 5060 # 5060 is set by default. #sip registrar ip: # IP of r egistrar . #sip registrar port: 5060 # 5060 is set by default. sip digit time ou[...]
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Pagina 32
29 Model 480i SIP Admin Guide Appendix B: Sample Configuration Files # Softkey Settings # ================ # Softkeys can be set either server wide or unique to each phone. # Setting softkeys as line/call appearances should be done in the # “<mac>.cfg” Þ le, since these are unique to each phone. # Notes: There ar e a maximum of 18 softke[...]
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Pagina 33
Model 480i SIP Admin Guide 30 Appendix B: Sample Configuration Files softkey3 type: speeddial softkey3 label: “CallFwdOn” softkey3 value: *72 softkey4 type: speeddial softkey4 label: “CallFwdOff” softkey4 value: *73 softkey5 type: speeddial softkey5 label: “DND On” softkey5 value: *78 softkey6 type: speeddial softkey6 label: “DND Off?[...]
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Pagina 34
31 Model 480i SIP Admin Guide Appendix B: Sample Configuration Files <mac>.cfg # Generic SIP Sample Con Þ guration File # ===================================== # Date: December 16th, 04 # File: Sample “<mac>.cfg” Þ le # Comments: # This Þ le contains sample con Þ gurations for the “<mac>.cfg” # Þ le. Please rename thi[...]
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Pagina 35
Model 480i SIP Admin Guide 32 Appendix B: Sample Configuration Files # Network Settings # ================ #ip: # This value is unique to each phone on a server # and should be set in the “<mac>.cfg” Þ le if # setting this manually . #---------------------------------------------------------------------- # Line Settings # ============= #[...]
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Pagina 36
33 Model 480i SIP Admin Guide Appendix B: Sample Configuration Files # Explanation of Settings with Line 1 as Example # ============================================== #sip line1 auth name: # SIP Registrar request authorization name. #sip line1 password: # SIP Registrar request passcode. #sip line1 user name: # This parameter value is used by the 48[...]
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Pagina 37
Model 480i SIP Admin Guide 34 Appendix B: Sample Configuration Files #sip line7 auth name: authname #sip line7 password: password #sip line7 user name: 5551231234 #sip line7 display name: Joe Smith #sip line7 screen name: Joe Smith #sip line8 auth name: authname #sip line8 password: password #sip line8 user name: 5551231234 #sip line8 display name:[...]
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Pagina 38
35 Model 480i SIP Admin Guide Appendix B: Sample Configuration Files # Softkey Speed Dials # =================== # For the default softkey speed dials, please refer to the sample # “aastra.cfg” Þ le. # Example Softkey Line/Call Appearances # ===================================== #softkey1 type: line #softkey1 label: “Line 5” #softkey1 valu[...]
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Pagina 39
Model 480i SIP Admin Guide 36 Appendix C: TFTP Server Set-up Appendix C: TFTP Serv er Set-up There ar e a number of TFTP servers available. PumpKIN is one of such TFTP servers. Use the keywor ds “pumpkin TFTP server” on Google and you should get the web site where you can download the softwar e from. Installing PumpKIN is straightforwar d. T o [...]
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Pagina 40
37 Model 480i SIP Admin Guide Limited Warranty Limited W arranty Aastra T elecom warrants this pr oduct against defects and malfunctions during a one (1) year period fr om the date of original purchase. If ther e is a defect or malfunction, Aastra T elecom shall, at its option, and as the exclusive r emedy , either repair or r eplace the telephone [...]
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Pagina 41
If you’ve read this owner ’s manual and consulted the T roubleshooting section and still have problems, please visit our website at www .aastra.com or call 1-800-574-161 1 for technical assistance. © Aastra T elecom Inc. 2005 41-0099-00 Rev 00[...]