Acer 4745 manuale d’uso

Acer Aspire 4745 Service Guide PRINTED IN T AIW AN Service guide files and updates are availab le on the ACER/CSD web; for more information, please refer to http://csd.acer .com.tw[...]

II Revision History Please refer to the table below for the updates ma de on this service guides. Date Chapter Up date s[...]

III Copyright Copyright © 2010 by Acer Incorporated. All rights rese rved. No part of this pub lication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any lan guage or computer languag e, in any form or by any means, electronic, mechanical, magne tic, optical, chemi cal, manual or otherwise, without t[...]

IV Conventions The following conventi ons are used in this manual: NOTE: This symbol where placed in th e Serv ic e Gu id e desig nat es a component tha t s hould be recycled a ccording to the local regulatio ns. SCREEN MESSAGES Denotes actual messages that appe ar on screen. NOTE Gives bits and pieces of additional information related to the curre[...]

V Preface Before using this information and the product it s upports, please read the fo llowing general info rmation. 1. This Service Guide provides you with all techni cal information relating to the BASIC CON FIGUR A TION decided for Acer's "glo bal" product offering. T o better fit local market requirements and enhance product co[...]

VI[...]

VII T able of Contents System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Your Acer Notebook tour . . . . . . . . . . . . . . .[...]

VIII T able of Contents Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 Removing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65 Removing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Re[...]

IX T able of Contents TouchPad Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Internal Speaker Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112 HDD Not Operating C orrectly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

X T able of Contents[...]

Chapter 1 1 System Specifications Features Below is a brief summary of the computer ’s many features: NOTE: Items denoted with a n (*) are only available for selected models. Operating System • Genuine Windows® 7 Home Premium 64-bit* • Genuine Wi nd o w s® 7 H om e Basic 64-bit* Platform • Intel® Core™ i7-6 20M processor (4 MB L3 cach [...]

2 Chapter 1 • 16.7 million colors • External resolution / refresh rates6: • VGA port up to 2048 x 1536: 85 Hz • HDMI™ port up to 1920 x 1080 60 Hz • MPEG-2/DVD decoding • VC-1 and H.264 (A VC) decoding • Microsoft® DirectX® Video Acceleration (DXV A) application interface (API) • HDMI™ (High-Definition Multimedia Interface) 1.[...]

Chapter 1 3 RAM, 4X DVD+R DL, 4X DVD-R DL • 4X Blu-ray Disc™1 writer/DVD-S uper Multi doubl e-layer drive: • Read: 24X CD-R OM, 24X CD-R, 24X CD-RW , 8X DVD-ROM, 8X DVD-R, 8X DVD+R, 6X DVD-ROM DL, 6X DVD-R DL, 6X DVD+R DL, 8X DVD-RW , 8X DVD+RW , 5X DVD-RAM, 4X BD-ROM, 4X BD-R, 4X BD-RE, 4X BD-ROM DL, 4X BD-R DL • Write: 24X CD-R, 10X CD-R [...]

4 Chapter 1 Special keys and controls • 86-/87-/91-key keyboard with inverted "T" cursor layout • Multi-gesture touchpad pointing device supporting scroll, pinch, rotate, flip • 10 function keys, four cursor keys, two Windows® keys, hotkey controls, indepen dent standard numeric keypad, international language support • Acer Progr[...]

Chapter 1 5 • Acer Arcade™ Deluxe· • NTI Media Maker™ • Gaming· • Oberon GameZone Acer Edition1 · • WildT angent® Acer Edition1 • Communication and ISP· • Microsoft® Silverlight™· • Windows Live™ Essentials - Wave 3.2 (Mail, P hoto Gallery , Live™ Messenger , Movie Maker , Wri te r) • Utilities and tools· • Ace[...]

6 Chapter 1 System Block Diagram Azalia SATA 1 PCI-Express X4 DMI interfa ce Fan Driver USB 2.0 CCD SATA 0 CLOCK GENERATOR 800/ 1066 MHz DDR III Dual Channel ATI GPU PCIE LVDS CRT SO-DIMM 0 SO-DIMM 1 (PWM Type) Bluetooth LVDS_CRT Switchable CRT LVDS HDMI Graphics Interfac es PCI-E X16 DDR SYSTEM MEMORY FDI PCI-E SATA HDA RTC P9 USB DMI FDI SPI DMI [...]

Chapter 1 7 Your Acer Notebook tour Front View No. Icon Item Description 1 Acer Crystal Ey e webcam Web camera for video communication (for selected models). 2 Microphone Internal microphone for recording sound. 3 Display screen Also called Liquid-Crystal Display (LCD), displays computer output. 1 2 3 4 5 6 7 8 10 11 12 13 9[...]

8 Chapter 1 4 HDD Indicates when the hard disk drive is active. Num Lock indicato r Lights up when Num Lock is activated. Caps Lock indicato r Lights up when Caps Lock is activated. 5 Power button T urns the computer on and off. 6 Keyboard For entering data into your computer . 7 T ouchPad T ouch-sensitive pointing device which functions like a com[...]

Chapter 1 9 Closed Front View Left View No. Icon Item Description 1M u l t i - i n - 1 card reader Accepts Secure Digital (SD), MultiMediaCard (MMC), Memory S tick (MS), Memory S tick PRO (MS PRO), xD-Picture Card (xD). Note: Push to remove/i nsta ll the car d. Only one card can operate at any given time. No. Icon Item Description 1 Kensington lock[...]

10 Chapter 1 Right View 7 Microphone-in jack Accepts input from external microphones. Headphones/ speaker/line-out jack Connects to audio line-out devices (e.g. speakers, headphones). No. Icon Item Description 1 USB 2.0 ports Connect to USB 2.0 devices (e.g. USB mouse, USB camera). 2 Optical drive Internal optical drive; accepts CDs or DVDs. 3 Opti[...]

Chapter 1 11 Bottom View Indicators The computer has several easy-to-read status indicators. No. Icon Item Description 1 Battery bay Houses the computer's battery pack. 2 Battery lock Locks the battery in position. 3 Hard disk bay Houses the computer's hard disk (secured with screws). 4 Memory compartment Houses the computer's main m[...]

12 Chapter 1 Battery Indicates the computer's battery status. NOTE: 1. Charging: The light shows amber when the battery is charging. 2. Fully charg ed: The light shows green when in AC mode. HDD Indicates when the hard di sk drive is active. Communication indicator Indicates the computer ’s wireless connectivity device status. Icon Functi on[...]

Chapter 1 13 TouchPad Basics The following items show you how to use the T ouchPad: • Move your finger across the T ouchPad (1) to move the curso r . • Press the left (2) and right (3) buttons located beneath the T ouchPad to perform selection and execution functions. These two buttons are simila r to the left and right buttons on a mouse. T ap[...]

14 Chapter 1 Using the Keyboard The keyboard has full-sized keys and an embedded numeric keypad, separate cursor , lock, Windows, function and special keys. Lock Keys and embedded numeric keypad The keyboard h as two lock keys which you can toggle on a nd off. Lock key Description Caps Lock When Caps Lock is on, all alphabetic characte rs typed are[...]

Chapter 1 15 Windows Keys The keyboard has two keys that perform Wi ndow s-specific functions. Key Description Windows key Presse d alone, this key has th e same effect as clicking on the Windows S tart button; it launches the S tart menu. It can also be used with other keys to provide a variety of functions: <> : Open or close th e S tart me[...]

16 Chapter 1 Hot Keys The computer employs hotkeys or key combinations to access most of the computer ’s controls like screen brightness, volume out put and the BIOS utility . T o activate hot keys, press and hold the < Fn> key before pressing the other key in the hotkey combination. Hotkey Icon Functi on Description <Fn> + <F3>[...]

Chapter 1 17 Hardware Specifications and Configurations CPU Processor Specifications CPU Fan T ru e V alue T able (Tj = 100) • OS Shutdown: 105°C • H/W Shutdown: 1 10°C CPU Fan T rue V alue T able (Tj = 90) • OS Shutdown: 95°C • H/W Shutdown: 100°C BIOS Item Specification CPU Intel Mobile Calpella Graphics Integrated VGA for Arrandale C[...]

18 Chapter 1 System Memory Memory Combinations NOTE: Above table lists s ome system memory configur ations. Y ou may combine DIMMs with various capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 co uld be reversed. NOTE: The above table represents i3 and i5 models. There ar e 4 DIMM slots on i7 models for [...]

Chapter 1 19 Wireless Module LAN Module Bluetooth Item Specification Manufacturer • Intel® WiFi Link 1000 S pecifications • IEEE 802.1 1b/g and Draft-N1 compliant • Advanced security via 802.1 1i • Industry-leading power consumption • Includes Wi-Fi P AN – Intel® My W iFi T echnology • Easy to use Intel® PROSet v12.5 WL AN Software[...]

20 Chapter 1 Hard Disk Drive Interface Super-Multi Driv e Module Item Sp ecification V endo r & Model Name Seagate HGST T oshiba W estern Digital Capacity (MB) 160, 250, 320, 500 160, 250, 320, 500 160, 250, 320, 500 160, 250, 320, 500, 640 Bytes per sector 512 Data heads 2-4 Drive Format Disks 1-2 S p ind le speed (RPM) 5400 Performance S peci[...]

Chapter 1 21 Audio Interface Applicable disc formats DVD-ROM: 4.7GB (Single Layer) 8.5GB (Dual Layer) DVD-R: 3.95GB (V er . 1.0: re ad only) 4.7GB (V er . 2.0 for Authoring: read only) 4.7GB (V er . 2.1 for General: read & write) (DL) 8.5GB (V er . 3.0) DVD-RW : 4.7GB (V er . 1.2/ Rev 1.0, 2.0, 3.0) DVD-RAM: 1.46GB/side, 4.7GB/side (V er. 2.2) [...]

22 Chapter 1 Power and Keyboard Controller Battery LCD Card Reader Item Specification Controller ACPI 2.0 T otal number of keyp ads 99-/100-/103-key keyboard Windows logo key Y es Hotkeys See “Hot Keys” on page 16. Item Speci fication 6 Cell V endo r & mo del name SANYO/SONY/P ANASON IC/SAMSUNG/SIMPL O AS2009 A Battery T ype Li-ion Pack cap[...]

Chapter 2 23 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration prog ram built into y our computer ’s BIOS (Basic Input/ Output System). Y our computer is alre ady properly configured and optimi zed, and you do not need to run this utility . However , if you encounter configuration problems, you may need to run[...]

24 Chapter 2 Aspire 4745 BIOS Information The Information screen displays a summary of your computer ha rdware information. NOTE: The screen above is for your reference only . Actual values may differ according to model. The table below describes the parameters in this screen. Parameter Description CPU T ype This field shows the CP U type and speed[...]

Chapter 2 25 Main The Main screen allows th e user to set the system time and date as well as enable and disa ble bo ot option and recovery . NOTE: The screen above is for your reference only . Actual values may differ . The table below describes the parameters in this screen. Parameter Description Format/Option System T ime Sets the system time. T[...]

26 Chapter 2 Security The Security screen co ntains parameters that help sa feguard and protect your co mputer from unautho ri zed use. The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: When you are prompted to enter a password, you ha ve three tries be fore the sys[...]

Chapter 2 27 Setting a Password Follow these steps as you set the user or the supervisor password: 1. Use the ↑ and ↓ keys to highlight the Set Supe rvisor Password parameter and press the Enter key . The Set Supervisor Password box appears: 2. T ype a pa ssword in the “Enter New Pa ssword” fiel d. The password length can not exceed 8 alpha[...]

28 Chapter 2 Changing a Password 1. Use the ↑ and ↓ keys to highlight the Set Supe rvisor Password parameter and press the Enter key . The Set Password box appears. 2. T ype the current passw or d in the Enter Curr en t Pa ssw or d field and press Enter . 3. T ype a password in the Enter New Password field. Retype the password in the Confirm Ne[...]

Chapter 2 29 Boot This menu allows the user to deci de the order of boot devi ces to load the operatin g system. Bootable devices includes the USB diskette drives, the onboard hard disk dr ive and the DVD drive in the module bay . Select Boot Devices to select specific devices to support boot. Item Specific Help Use < > or < > to select[...]

30 Chapter 2 Exit The Exit screen allows you to save or discard any changes you made an d qui t th e BIOS Utility . The table below describes the parameters in this screen. Parameter Description Exit Saving Changes Exit System Setu p and save your changes to CMOS. Exit Discarding Changes Exit utility without saving setup data to CMOS. Load Setup De[...]

Chapter 2 31 BIOS Flash Utilities The BIOS flash memory upd ate is required for th e following con ditions: • New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted. Use the Flash utility to updat e th e system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you s[...]

32 Chapter 2 DOS Flash Utility Perform the following steps to use the DOS Flash Utility: 1. Press F2 during boot to enter the Setup Men u. 2. Select Boot Menu to modify the boot priority order , for example, if using USB HDD to Update BIOS, move USB HDD to position 1. 3. Execute the BIOS.BA T batch file to update BIOS. The flash process begins as s[...]

Chapter 2 33 4. In flash BI OS, the me ssage Please do not remove AC Power Source displays. NOTE: If the AC power is n ot connected, the following message displays. Plug in the AC po wer to continue. 5. Flash is complete when the message Fl ash programming complete disp lays.[...]

34 Chapter 2 WinFlash Utility Perform the following steps to use the WinFlash Utility: 1. Double-click the WinFlash executable. 2. Click OK to begin the update. A progress screen displays.[...]

Chapter 2 35 Remove HDD/BIOS Password Utilities This section provide s you with d e tails about removing HDD/BIOS password: Remove HDD Password: If you key in the wrong HDD password three times, an error is gen erated. T o reset the HDD p assword, perform the following steps: 1. On another computer , run HDD_PW .exe. 2. Enter “hdd_pw 15494 0” 3[...]

36 Chapter 2 Removing BIOS Passw or ds: T o clear the User or Supervisor passwords, open the DIMM door and use a metal instrument to short the G1 and G2 point s. Cleaning BIOS Passwords T o clean the User or Supervisor passwords, perform the following steps: 1. From a DOS prompt, execute clnpwd.e xe 2. Press 1 or 2 to clean the desired password sho[...]

Chapter 2 37 Using Boot Sequence Selector The Boot Sequen ce Selector allows the b oot order to be changed without accessing the BIOS. T o use Boot Sequence Selector , perform the following steps: 1. Enter into DOS. 2. Execute BS.exe to display the usage screen. 3. Select the desired boot seque nc e by entering the corresponding sequence . Fo r exa[...]

38 Chapter 2 Using DMITools The DMI (Desktop Management Interface) T ool copies BIOS information to EEPROM to be used in the DMI pool for hardware managemen t. When the BIOS displays V erifying DMI pool data it is checki ng that the t able correlates with th e hardw are before sending to the operating system (Windows, etc.). T o update the DMI Pool[...]

Chapter 2 39 Using the LAN MAC EEPROM Utility Y ou can use the MAC.BA T utility to write the MAC.CFG file to the EEPROM in DOS mode. 1. Use a text editor to open the MAC.CFG file. Y ou can see the MAC.CFG contents as shown: 2. In DOS mode, run the MAC .BA T file to write MAC values to eeprom. WriteData = ‘001 122334455 ' MAC value S tartAddr[...]

40 Chapter 2[...]

Chapter 3 41 Machine Disassembly and Replacement IMPORT ANT : The outside housing and color may vary from the mass produced model. This chapter contains step-by-s tep procedures on how to disass emble the notebook computer for maintenance and troubleshooting . Disassembly Requirements T o disassemble the computer , you need the following tool s: ?[...]

42 Chapter 3 General Information Pre-disassembly Instructions Before proceeding with the disassembly procedure, make su re that you do the following: 1. T urn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cab les from the system. 3. Place the system on a flat, st able surface. 4. Remove the batte[...]

Chapter 3 43 External Module Disassembly Process IMPORT ANT : The outside housing and color may vary from the mass produced model. External Modules Disassembly Flowchart The flowchart below gives you a graphic represen tation on the entire disassembly seque nce and instructs you on the components that need to be remo ved during servicing. For e xam[...]

44 Chapter 3 Removing the Battery Pack 1. T urn computer over . Slide the battery lock in the direction shown. 2. Slide and hold the battery rel ease latch to the release po sition (1), then lift out the battery pack from the main unit (2). Please det ach the batter y and follow local regulations for disposa l. 1 2[...]

Chapter 3 45 Removing the SD dummy card 1. Push the SD dummy card all the way in to eject it . 2. Pull it out from the slot.[...]

46 Chapter 3 Removing the Lower Cover 1. See “Removing the Battery Pack” on page 44. 2. Loosen the five (5) cap tive screws from the lower cover . 3. Remove the lower cover as shown.[...]

Chapter 3 47 Removing the Optical Drive Module 1. See “Removing the Lower Cover” on page 46. 2. Remove the screw securing the ODD module. 3. Using your fingers, pu ll the optical driv e module out from the ch assis. 4. Remove the two screws securing the ODD bracket and re move the ODD bracket from the opti cal disk drive module. Ste p Size Quan[...]

48 Chapter 3 5. Remove the ODD bezel by rotating the top edge downward and pulling it clear of the module. Ste p Size Quantity Screw T ype ODD Bracket M2.0*3L 2[...]

Chapter 3 49 Removing the DIMM Modules 1. See “Removing the Lower Cover” on page 46. 2. Push out the release latches on both sides of the DIMM socket to release th e DIMM module. 3. Remove the DIMM module. 4. Repeat steps for the seco nd DIMM module if present.[...]

50 Chapter 3 Removing the WLAN Module 1. See “Removing the Lower Cover” on page 46. 2. Disconnect the two (2) antenna cables from the WLAN Board and remove the one (1) screw to release the WLAN Board. NOTE: Cable placement is Black to the TR1 terminal (left) and White to the TR2 terminal (right). 3. Detach and remove the WLAN Board from the WLA[...]

Chapter 3 51 Removing the Hard Disk Drive Module 1. See “Removing the Lower Cover” on page 46. 2. Using the pull-tab, slide the HDD Module in the di rection of the arrow to disconnect the interface. 3. Lift the HDD Module clear of the HDD bay . 4. Remove the two (2) screws from the carrier . 5. Remove the carrier from the HDD. Ste p Size Quanti[...]

52 Chapter 3 Main Unit Disassembly Process Main Unit Disassembly Flowchart Screw List Step Screw Quantity Part No. LCD Module M2.5*4 2 86.PSR0 7.001 M2.0*3 4 86.PSR0 7.003 M2.5*3 4 86.PSR0 7.001 Upper Cover M2.5*4L 5 86.PSR07.001 M2.0*3L 3 86.PSR07.001 L. S peaker Module M2.5*4L 1 86.PSR07.001 L. S peaker Module M2.0*3widehead 2 86.W 4107.002 Funct[...]

Chapter 3 53 Removing the Keyboard CAUTION: Using tools to remove the Keyboard may cause damage to the outer casing. It is re commended that you only use your fingers to remove the Keyboard. 1. See “Removing the Battery Pack” on page 44. 2. Remove the 14 securing scr ews from the lower cover . 3. T urn the computer over and fully open the lid. [...]

54 Chapter 3 4. Release each clip, working from one side to th e other . 5. Using both hands, gently pry up the cover as shown and tu rn it over . 6. Open the locking latch on the FFC, an d disconnect the cable as shown. 7. Lift the keyboard clear of the chassis.[...]

Chapter 3 55 Removing the Upper Cover 1. See “Removing the Keyboard ” on page 53. 2. T urn the computer over . Disco nnect the fo llowing four cables from the Mainboard: a. Left speaker cable b. T ouchpad FFC c. Power Switch FFC d. Function Board FFC AB C D[...]

56 Chapter 3 NOTE: Avoid pulling on cables directly to prevent damage to the connectors. Use the pull-tabs on FFC cables whenever available. 3. Disconnect A as sho wn. 4. Release the locking latch and remove B as shown. 5. Release the locking latch and remove C as shown. 6. Release the locking latch and re move D as shown.[...]

Chapter 3 57 7. Remove the eight (8) screws from the top cover . 8. Remove the Upper Cover by lifting directly upward from the front as shown. Ste p Size Quantity Screw T ype Upper Cover (red callout) M2.5*3L 3 Upper Cover (blue callout) M2.5*4L 5[...]

58 Chapter 3 Removing the Power Switch Board 1. See “Removing the Upper Cove r” on page 55. 2. Locate the Power Switch Board in the Upper Cover . 3. Release the securing latch holding t he Power Switch Board FFC and remove. 4. Remove the two (2) screws and lift the Powe r Switch Board clear of the Upper Cover . Ste p Size Quantity Screw T ype P[...]

Chapter 3 59 Removing the Function Board 1. See “Removing the Upper Cove r” on page 55. 2. Locate the Function Board in the Upper Cover an d remove the two (2) screws attaching it to the upper cover . 3. Lift the Function Board clear of the Upper Cover . 4. T urn the Function Board over . Release the securing latch holding the Function Board F [...]

60 Chapter 3 Removing the Left Speaker Module 1. See “Removing the Upper Cove r” on page 55. 2. Remove the speaker cable from it’s guides. 3. Remove the adhesive foil tab covering the speaker c able and remove the one (1 ) securing screws from the S peaker Module. 4. Lift the S peaker Module clear of the Upp er Cover . Ste p Size Quantity Scr[...]

Chapter 3 61 Removing the USB Board 1. See See “Removing the Upper Cover” on page 55. 2. Remove the single securing screw from t he USB Board. 3. Release the FFC latch and remove the FF C cable from th e mainboard connector . 4. Release the FFC latch and remove the FFC cable from th e USB connector . Step Size Quantity Screw T ype USB Board M2.[...]

62 Chapter 3 5. Lift the USB Board upward away from the chassis.[...]

Chapter 3 63 Removing the Bluetooth Module 1. See “Removing the Upper Cove r” on page 55. 2. Remove the single securing screw from the Bluetooth board. 3. Disconnect the cable from the Mainboard and lift the Bluetooth Module off the mainboard. Step Size Quantity Screw T ype Bluetooth Board M2.3*3L 1[...]

64 Chapter 3 4. Disconnect the cable from the Bluetooth Module. Removing the LCD Module 1. See “Removing the Bluetooth Modu le” on page 63. 2. Remove the adhesive holding the LCD cabl e. 3. Push snaps to release the cable from the mainboard. 4. Remove LCD cable from fan module.[...]

Chapter 3 65 5. Remove the four securing screws (t wo each side) from the LCD module. 6. Ensure that all cables entering the LCD are free of th e chassis and remove the LCD module from the chassis. Removing the Mainboard 1. See “Removing the Bluetooth Modu le” on page 63. 2. See “Remove LCD cable from fan module.” on page 64. Ste p Size Qua[...]

66 Chapter 3 3. Disconnect th e righ t speaker cable. 4. Unlock the microphone cable release it from the clasps on the cooling fan.[...]

Chapter 3 67 5. T urn the computer over and remove the DC-In cable. 6. Remove the one (1) securing screw from the Mainboard. Ste p Size Quantity Screw T ype Mainboard M2.5*4L 1[...]

68 Chapter 3 7. Lift the Mainboard right side first and remove it from the Lower Cover . Please det ach the mainboard and foll ow local regulations for disposal. Removing the Thermal Module 1. See “Removing the Mainboard” on page 65. 2. T urn the Mainboard over and disconnect the Fan cable as shown. 3. Loosen the fo ur captive scre ws (in numer[...]

Chapter 3 69 4. Using both hands, lift the Thermal Module clear of the Mainboard. Removing the CPU 1. See “Removing the Therma l Module ” on page 68. 2. Using a phillips screw driver, rot ate the CPU locking screw 180° counter-clockwise as show n. 3. Lift the CPU clear of the socket as shown. IMPORT ANT : The pins on the underside of the CPU a[...]

70 Chapter 3 Removing the RTC Battery 1. See “Removing the Mainboard” on page 65. 2. Pry the RTC battery from the mainboard. Please det ach the RTC battery and follow loca l regulations for disposal. Removing the WiFi Antenna Cable 1. See “Removing the Mainboard” on page 65. 2. Disengage the WiFi a ntennas from the guides o n the bottom cov[...]

Chapter 3 71 Removing the Right Speaker 1. See See “Removing the Mainboard” on page 65. 2. Disengage the Right speaker cable from the chassis as shown. 3. Remove the two (2) screws holding the right sp eaker in place. 4. Remove the right speaker from the chassis. Step Size Quantity Screw T ype Right S peaker Module 2.0*3widehead 2[...]

72 Chapter 3 Removing the DC-In Cable 1. See “Removing the LCD Module” on page 64. 2. Remove one(1) screw from the right hinge bracket. 3. Remove the right hinge bracket. 4. Lift the DC-In jack from the chassis. Step Size Quantity Screw T ype DC-In Cable M2.5*4 1[...]

Chapter 3 73 LCD Module Disassembly Process LCD Module Disassembly Flowchart Screw List Ste p Screw Quantity Part No. LCD Bezel M2.5*4 2 86.PSR0 7.001 LCD Panel M2 .0*3 4 86.ARE07.002 LCD Brackets M2.5*3 4 86.TPK07.003 Re m ove LCD p a nel f ro m ma in unit be f ore preceeding Re m ove LCD be z el Re m ove c am er a m odule Re m ove LCD p a nel Re [...]

74 Chapter 3 Removing the LCD Bezel 1. See “Removing the LCD Module” on page 64. 2. Remove the two lower bezel screw caps and screws. 3. S tarting from the top-left corner of the bezel, pry the bezel u pwards and away from th e panel. Move along the top and left until all sides of the bezel are removed. Ste p Size Quantity Screw T ype LCD Bezel[...]

Chapter 3 75 4. Lift the Bezel clear of the LCD Module. Removing the Camera Module 1. See “Removing the LCD Bezel” on page 74. 2. Remove the Camera from the module. 3. Disconnect the camera cable.[...]

76 Chapter 3 Removing the LCD Panel 1. See “Removing the Camera Module” on page 75. 2. Disengage the vari ous cables from the h inges. 3. Remove the four (4) securing screws from the LCD Panel. 4. Lift the LCD Panel clear of the modul e as shown. Ste p Size Quantity Screw T ype LCD Panel M2.3*3 4[...]

Chapter 3 77 Removing the FPC Cable 1. See “Removing the LCD Panel” on page 76. 2. T urn the LCD panel over to expose the rear . Di sengage the adhesive strip se curing it in place. 3. Lift the adhesive protector and d isc onnect the cable from th e LCD Pane l. 4. Lift the FPC cable from the panel.[...]

78 Chapter 3 Removing the Microphone Module 1. See “Removing the LCD Panel” on page 76. 2. Disengage the cable from the cable guides. 3. Lift the Microphone Module clear of the cover . Removing the Hinges 1. See “Removing the LCD Panel” on page 76. 2. Remove the four (4) screws from the hinges 3. Ensure all cables are free from the hinges a[...]

Chapter 3 79 Removing the Antennas 1. See “Removing the LCD Panel” on page 76. 2. Disengage the left antenna cable from the guides. 3. Remove the adhesive tape and lift the left side antenna from the LCD module as shown. 4. Disengage the right antenna cable from the guides.[...]

80 Chapter 3 5. Remove the adhesive tape and lift the right side antenna from the LCD module as shown.[...]

Chapter 3 81 LCD Module Reassembly Procedure Replacing the MIC and WiFi Antennas 1. Place the Microphone Mo dule in the LCD Module as shown. 2. Run the ca ble as shown and secure it using the adhesive tabs. 3. Replace the left and right antennas as shown. Press down on the adhesive pads to secu re the antenna s in place. 4. Replace the left antenna[...]

82 Chapter 3 Replacing the Microphone Module 1. Replace the Microphone Module into the top co ver. 2. Replace the cable into the cable guides as shown. 6. Ensure the ante nna cables pass through the hinge we ll as shown.[...]

Chapter 3 83 Replacing the FPC Cable 1. Attach the FPC cable to the LCD panel and attach the adhesi ve protector . Replacing the LCD Panel 2. Place the LCD Panel into the module as shown. 3. Replace the six (6) securing screws from the LCD Pane l.[...]

84 Chapter 3 Replacing the Webcam 1. Connect the cable to the camera mo dul e. 2. Place the camera in the LCD Modul e.[...]

Chapter 3 85 Replacing the LCD Bezel 1. Locate the bezel bottom edge first and press down unt il there are no gaps between the bezel and the LCD Module. IMPORT ANT : Ensure that the LCD cables pass through th e hinge wells and are not trapped by the bezel. 2. Press down around the hinges and en ti re perimeter of the bezel until there are no gaps b[...]

86 Chapter 3 3. Replace the two screws and screw caps as shown.[...]

Chapter 3 87 Main Module Reassembly Procedure Replacing the DC-In Cable 1. Place the DC-In jack back into the chassis. 2. Replace the right hinge bracket. 3. Replace the one(1) screw to the right hinge bracket as shown.[...]

88 Chapter 3 Replacing the LCD Module 1. Replace the LCD module onto the chassis. 2. Replace the four securing screws (two each side) to the LCD modul e. Replacing the Right Speaker 1. Place the right speaker in to the chassis.[...]

Chapter 3 89 2. Replace the two (2) screws to secure the right speaker in place. 3. Replace the right speaker cable in to the chassis as shown. Replacing the RTC Battery 1. Snap the RTC battery into it’ s socket as shown.[...]

90 Chapter 3 Replacing the CPU IMPORT ANT : The CPU has a Pin1 locator that must be pos ition ed correspo nding to the marker on the CPU socket. Replacing the Thermal Module IMPORT ANT : Apply a suitable thermal grease and ensure all heat pads are in place before replacing the Thermal Module. The following thermal grease type s are approved for use[...]

Chapter 3 91 Replacing the Mainboard 3. Align the screw holes on the Therma l Mo dule and Mainboard then replace the modul e. Keep the module as level as possible to spre ad the thermal grease evenly . 4. Replace the fo u r secu ri ng screw s (in nu me ri ca l order from screw 1 to screw 4) to secur e the Thermal Module in p lace. 5. Connect the fa[...]

92 Chapter 3 3. T urn the computer over and replace the DC-In cable. 4. T urn the computer over . Feed the mi rcophone cable throu gh the gu ides on t he fan. 5. Reattach the microphone cable. 6. S tarting at the top, slide your finger down to reattach the adhesive. 7. Snap the FPC cable into place. 8. Reattach the adhesive covering the FPC cable c[...]

Chapter 3 93 9. Connect the right speaker cable.[...]

94 Chapter 3 Replacing the Bluetooth Module NOTE: The Bluetooth Module and USB Board can be rep laced independently and in any or der . 1. Connect the smaller end of the Blu etooth cable to the Bluetooth Module as shown. 2. Secure the Bluetooth cable in place using the provided (1) screw . Connect the Bluetooth cable to the Mainboard.[...]

Chapter 3 95 Replacing the USB Board Replacing the TouchPad Bracket 1. Replace the USB Board in the Lower Cover . 2. Insert the FFC cable in to the connecto r on the Mainboard and se cure the l ocking latch. 3. Replace the single securing screw . 1. Replace the T ouchPad FFC, close the locking latch on th e connector and replace the adhesive tape. [...]

96 Chapter 3 Replacing the Left Speaker Module 3. Lay the speaker cable into it’s guides. 3. Replace the two securi ng screws. 1. Place the S peaker Module on the Upper Cover as shown. 2. Replace the one (1) securing screw .[...]

Chapter 3 97 Replacing the Function Board Replacing the Power Switch Board 1. Replace the Function Board FFC and lock it into place. 2. Place the Function Board in to the Upper Co ver as shown and replace the two (2) screws. 1. Place the Power Switch Board in to the Upper Cover as shown and replace the two (2) screws. 2. Replace the Power Switch Bo[...]

98 Chapter 3 Replacing the Upper Cover 1. Place the Upper Cover on the Lower Cover back edge first. 2. Lower the cover into position and press down the sides as shown. 3. Continue pressing a round the edges of the casing until there are no gaps between the Upper and Lowe r Covers.[...]

Chapter 3 99 4. Replace the eight (8) se curing screws as shown. NOTE: The securing screws differ in length: M2.5*5 (red ca llout) and M2.5*3 (green ca llout). Ensure that the correct screw is used to secu re the Upper Cover in place. 5. Connect the four cables to the Mainbo ard as sh own. AB C D[...]

100 Chapter 3 6. Connect A as sho wn. 7. Insert B as shown and close the locking latch. 8. Insert C as shown and close the l ocking latch. 9. Insert D as shown and close the locking latch. 10. T urn the computer over and replace th e fourteen screws as shown.[...]

Chapter 3 101 Replacing the Keyboard Replacing the Hard Disk Drive Module 1. Place the keyboard face down on the Uppe r Cover. Reconnect keyboard FFCs to the mainboard, and secure the locking latch. 2. Slide the Keyboard front edge first into the Upper Cover , ensuring that the four locating tabs are correctly seated. 3. Press down as indicated to [...]

102 Chapter 3 2. Insert the HDD, left side first, and lower it into place. 3. Slide the HDD to the left to connect the interface.[...]

Chapter 3 103 Replacing the WLAN Board Replacing the DIMM Modules 3. Repeat with the seco nd DIMM module if present. 1. Insert the WLAN board in to the WLAN socke t. 2. Replace the one (1) screw to secure the module. 3. Connect the two (2) antenna cables to the module. NOTE: Cable placement is Black to the TR1 terminal (left), and White to the TR2 [...]

104 Chapter 3 Replacing the ODD Module 1. Press the bezel into the tr ay , bot tom edge first, to secure it to the ODD Module. 2. Secure the ODD bracket with the two screws. 3. Push the ODD Module into the ODD bay until it is flush with the casing. 4. Replace the single screw to secure the Module.[...]

Chapter 3 105 Replacing the Lower Covers 1. Replace the HDD Cover as shown. IMPORT ANT : Press down around th e perimeter of the cover to ensure that the all the securin g tabs are snapped correctly . 2. Secure the five captive screws to hold the covers in place.[...]

106 Chapter 3 Replacing the Dummy Cards Replacing the Battery Pack 1. Insert the SD Dummy Card into the sl ot and push until the card clicks in to place and is fl ush with the casing. 1. Insert the bat tery pack and press down. 2. Slide the battery lock in the direction shown to secure the battery in place.[...]

Chapter 4 107 Troubleshooting Common Problems Use the following procedure as a gui de for computer problems. NOTE: The diagnosti c tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false e rrors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2[...]

108 Chapter 4 Power On Issue If the system doesn’t power on, perform the following acti ons one at a time to correct the problem. Do not replace a non-defective FRUs: Computer Shutsdown Intermittently If the system powers off at intervals, perform the fo llow ing actions one at a time to correct the problem. 1. Check the power cable is properly c[...]

Chapter 4 109 No Display Issue If the Displa y doesn’t work, perform the following actions one at a time to correct the prob lem. Do not replace a non-defective FRUs: No POST or Video If the POST or video doesn’t display , perform the foll owing actions one at a time to correct the problem. 1. Make sure that the internal display is selected. On[...]

11 0 Chapter 4 Abnormal Video Display If video displays abnormally , perform the following actions one at a time to correct the proble m. 1. Reboot the computer . 2. If permanent vertical/h orizontal lines or dark spots display in the same location, the LCD is faulty and should be replaced. See “Disassembly Process” on page 42. 3. If extensive [...]

Chapter 4 111 LCD Failure If the LCD fails, perform the following actions one at a ti me to correct the problem. Do not replace a non- defective FRUs: Built-In Keyboard Failure If the built-in Keyboard fails, perform the foll owing actions one at a ti me to correct the problem. Do not replace a non-defective FRUs:[...]

11 2 Chapter 4 TouchPad Failure If the To u c h P a d doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the probl em. Do not replace a non-defective FRUs:[...]

Chapter 4 11 3 Sound Problems If sound problems are experienced, p erform the following actions one at a time to correct the problem. 1. Reboot the computer . 2. Navigate to Start ´ Control Panel ´ System and Maintenance ´ System ´ Device Manager . Check the Device Manager to determine that: • The device is properly installed. • There are n[...]

11 4 Chapter 4 HDD Not Operating Correctly If the HDD does not op erate correctly , perform the following ac ti ons one at a time to correct the problem. 1. Disconnect all external devices. 2. Run a complete virus scan using up-to-date software to ensure the computer is virus free. 3. Run the Windows 7 S tartup Repair Utility: a. insert the Windows[...]

Chapter 4 11 5 ODD Failure If the ODD fails, perform the following acti ons one at a time to correct the problem. Do not replace a non- defective FRUs: ODD Not Operating Correctly If the ODD exhibits any of the following symptoms it may be faulty: • Audio CDs do not p lay when loaded • DVDs do not play when loaded • Blank discs do not burn co[...]

11 6 Chapter 4 a. Double-click lDE A T A/A T API controllers . If a device displa ys a down arrow , right-cl ick on the device and click Enable . b. Double-click DVD/C D-RO M dri ves . If the device displays a down arrow , right-click on the device and click Enable . c. Check that th ere are no yellow exc l amation marks against the items in l D E [...]

Chapter 4 11 7 b. Double-click IDE A T A/A T API controllers , then right-click A T A Device 0. c. Click Properties and select the Advanced Settings tab. Ensure that the Enable DMA box is checked and click OK . d. Repeat for the other A T A Devices shown if applicable. Drive Not Detected If Windows cannot detect the drive, perform the foll owing ac[...]

11 8 Chapter 4 Wireless Function Failure If the WLAN fails, perform th e following actions one at a time to correct th e problem. Do not replace a non- defective FRUs: Thermal Unit Failure If the Thermal Unit fails, perform the follo wing actions one at a time to correct the problem. Do not replace a non-defective FRUs:[...]

Chapter 4 11 9 External Mouse Failure If an external Mouse fails, perform the following actions one at a time to correc t th e problem. 1. T ry an alternative mouse. 2. If the mouse uses a wireless connection, i nsert new batteries a nd confirm there is a goo d connection. See the mouse user manual. 3. If the mouse uses a USB connecti on, try an al[...]

120 Chapter 4 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons th at have nothin g to do with a hardware defect, such as: cosmic radiation, electros tatic discharge, or software errors. FRU replacement should be considered only when a recurring prob lem exists. When analyzing an intermittent prob lem, do[...]

Chapter 4 121 Post Codes These tables describe the POST code s and descriptions durin g th e POST . Post Code Range SEC Phase POST Code T able PEI Phase POST Code T able: Phase POST Code Range SEC 0x01 - 0x0F PEI 0 x70 - 0x9F DXE 0x40 - 0x6F BDS 0x10 - 0x3F SMM 0xA0 - 0xBF S3 0xC0 - 0xCF ASL 0x51 – 0x55 0xE1 – 0xE4 PostBDS 0xF9 – 0xFE InsydeH[...]

122 Chapter 4 DXE Phase POST Code T able: PEI_PROGRAM_CLOCK_GEN PEI 7A Clo ck Generator Initializa tion PEI_IGD_EARL Y_INITI AL PEI 7B Internal Graphic devi ce early Initialization PEI_HECI_INIT PEI 7C HE CI Initialization PEI_W A TCHDOG_INIT PEI 7D Watchdog timer Initialization PEI_MEMOR Y_INIT PEI 7E Mem ory Initial for Normal boot. PEI_MEMOR Y_I[...]

Chapter 4 123 BDS Phase POST Code T able: DXE_SMM_CONTROLER_INIT DXE 54 Setup SMM Control service DXE_LEGACY_INTERRUPT DXE 55 Setup Legacy Interrupt service DXE_RELOCA TE_SMBASE DXE 56 Relocate SMM BASE DXE_FIRST_SMI DXE 57 SMI test DXE_VTD_INIT DXE 5 8 VTD Initial DXE_BEFORE_CSM16_INIT DXE 59 L egacy BIOS Initiali zation DXE_AFTER_CSM16_INIT DXE 5[...]

124 Chapter 4 PostBDS POST Code T able S3 Functions POST Code T able ACPI Functions POST Code T able BDS_END_OF_BOOT_SELECTION BD S 28 End of boot selection BDS_ENTER_SETUP BDS 29 Enter Setup Menu BDS_ENTER_BOOT_MANAGER BD S 2A Enter Boot manager BDS_BOOT_DEVICE_SELECT BDS 2B T ry to boot system to OS BDS_EFI64_SHADOW_ALL_LEGACY_RO M BDS 2C Shadow [...]

Chapter 4 125 SMM Functions POST Code T able InsydeH2ODD T Debugger POST Co de T able Functionality Name (Inc lu de PostCode.h) Phase Post Code Description SMM_IDENTIFY_FLASH_DEVICE SMM 0xA0 Identify Flash device in SMM SMM_SMM_PLA TFORM_INIT SMM 0xA2 SMM service initial SMM_ACPI_ENABLE_ST ART SMM 0xA6 OS call ACPI enable function SMM_ACPI_ENABLE_[...]

126 Chapter 4[...]

Chapter 5 127 Jumper and Connector Locations Top View Item Description Item Desciption CN15 CRT CN18 HDMI CD19 LAN CN8 SPKCN2 CN20 USB CN24 MIC CN25 SPDIF CN12 SPKCN1 CN9 BL UETOOTH CONN. CN4 CCD CN2 POWER BOAR D CONN. CN5 L VDS CN3 SW BOARD CONN. CN1 SIM CARD CN6 KEYBOARD CN7 TOUCHP AD BOARD CONN. CN17 ODD CN21 HD D CN1 1 USB BOARD CONN. CN10 CARD[...]

128 Chapter 5 Bottom View Item Description Item Desciption CN15 CRT CN18 HDMI CN19 LAN CN20 USB CN24 MIC CN25 SPDIF CN22 RTC CN14 F AN CONN. U28 CPU SOCKET PJ1 BA TT CONN. CN16 3G MINI CARD JDIM1/ JDIM2 DDR CONN. CN23 MINI CARD WL AN PJ2 POWER JACK CN17 SA T A OD D CN21 SA T A HDD[...]

Chapter 5 129 Clearing Password Check and BIOS Recovery This section provide you the standard o perating procedur es of clearing password and BIOS recovery for Acer Aspire 4745. Acer provides one Ha rdware Open Gap on the main boa rd for clearing password check, and one Hotkey for enabling BIOS Recovery . Clearing Password Check Hardware Open Gap D[...]

130 Chapter 5 BIOS Recovery by Crisis Disk BIOS Recovery Boot Block: BIOS Recovery Boot Block is a spec ial block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing process failed. BIOS Recovery Hotkey: The system [...]

Chapter 6 131 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Repl aceable Unit) listing in global configurati ons of Acer Aspire 4745. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU P ARTS, you should c heck the most up-to-date in[...]

132 Chapter 6 Acer Aspire 4745 Exploded Diagrams LCD Assembly No. Description Acer P/N No. Description Acer P/N 1 ZQ1 L CD COVER SUB ASSY (AL/3G) 60.PSR07.003 7 CABLE ASSY ZQ1LCD(19V , 40/ 30P ,WXGA,1A)FOX 50.PSR07.00 2 2 CAMERA CNF915721004970 L H(CMOS, 1.3M, SXGA) AM.21400.067 8 SCREW M2.0*3.0- I(BKAG)(NYLOK) IRON 86.ARE 07.002 3 LCD AU O 14” W[...]

Chapter 6 133 Chassis Assembly 4 ZQ1 LCD BEZEL SUB ASSY 60.PSR07.004 10 SCREW M2.5*3.0(ZN)(NYLOK) IRON T=0.5‘ 86.PSR07.00 2 5 LCD SCREW MYLAR ZQ1 47.PSR07.004 1 1 H INGE R SZS ZQ1 33.PSR07.003 6 SCREW M2.5*3.0- I(ZN)(NYLOK)IRON T=0.5 86.PSR07.003 No. Description Acer P/N No. Descript ion Acer P/N 1 ZQ1 TOP SUB ASSY 60.PSR07.001 15 PCB ZQ1 SW/ B(4[...]

134 Chapter 6 7 HDD-BKT ZR6(FBZR6004,REV 3A) 33.EDM07.001 20 Z Q1 MB(SG ,P ARK,SAM,BT ,WO CPU)ASSY 8 HDD(160G)WD1600 BEVT -22A23T0 STN BSQ KH.16008.027 21 WWAN MINICARD EM770W FW:1 1.126.07.02.00 9 33ZQ1UB0000 22 CARD READER DUMMY CARD ZR7(EBZR7009,R3A) 42.PSR07.002 10 3GZR7CRTN10 23 CPU(988P)I5-520 M 2.4G SLBNB(PGA)STN BSQ KC.54001.DMP 1 1 DVD/RW/[...]

Chapter 6 135 Acer Aspire 4745 FRU List Category Partname Description Acer Part Number ADAPTER Adapter DEL T A 65W 19V 1.7x5.5x1 1 Y ellow ADP- 65JH DB A, L V5 LED LF Z06 ADP 19V 3.42A ADP- 65JH DBA S.P AP .06501.026 Adapter DEL T A 90W 19V 1.7x5.5x1 1 Blue ADP-90CD DB A, L V5 LED LF ZK6 ADP 19V 4.74A ADP-90CD DBA S.P AP .09001.027 Adapter HIPRO 65[...]

136 Chapter 6 Foxconn Bluetooth FOX BRM 2046 BT2.1 ZY9 BLUETOOTH T60H928.33 S.P BH.21 100.004 BLUETOOTH MODULE MT77H056.00 ZQ1 BLUETO OTH MODULE MT77H056.00 S.P TBD POWER SWITCH BOARD ZQ1 POWER SW/B S.P 55.PSR07.001 USB BOARD ZQ1 USB/B S.P 55.PSR07.002 FUNCTION BOARD ZQ1 SW/B S.P 55.PSR07.003 SIM BOARD ZQ1 3G/B S.P 55.PSR07.004 CABLE PWR CORD V943B[...]

Chapter 6 137 CASE/COVER/BRACKET ASSEMBL Y UPPER CASE ASSY W/TP , FFC * 3 , SPEAKER L ZQ1 TOP SUB (JV) S.P 60.PSR07.001 LOWER CASE ASSY W/FFC *2, DC JACK, SPEAKER R FOR 65W W/O 3G SKU ZQ1 BASE SUB (JV/65W WO/3G)S.P 60.PSR07.002 LOWER CASE ASSY W/FFC *2, DC JACK, SPEAKER R FOR 90W W/O 3G SKU ZQ1 BASE SUB (JV/90W WO/3G)S.P 60.PSM07.00 1 BASE COVER W/[...]

138 Chapter 6 ODD BRACKET ZQ1 ODD BKT (FBZQ1016,REV3A) S.P 33.PSR07.001 BD COMBO DRIVE ODD BD COMBO MODULE ASSY 4X BLUR RA Y COMBO 6M.PSR07.00 2 ODD HLDS BD COMBO 12.7mm Tray DL 4X CT21N LF W/O bezel 1.00 SA T A (HF + Windows 7) ZQ1 DVD/RW SA T A BD- COMBO CT21N F/W:1.00 S.P KO.0040D.00 4 ODD SONY BD COMBO 12.7mm T ray DL 4X BC-5500H LF W/O bezel S[...]

Chapter 6 139 HDD WD 2.5" 5400rpm 250GB WD2500BEVT -22A23T0, WD, ML320S SA T A 8MB LF F /W:01.01A01. ZQ1 HDD(250G)WD2500BEV T - 22A23T0 S.P KH.25008.025 HDD SEAGA TE 2.5" 5400rpm 250GB ST9250315AS Wyatt SA T A LF F/ W:0001SDM1 Z06 HDD(250G)ST9250315A S 9HH132-188 S.P KH.25001.016 HDD TOSHIBA 2.5" 5400rpm 250GB MK2565GSX, Capricorn BS[...]

140 Chapter 6 KEYBOARD Keyboard ACER AC4T_A10B AC4T 86KS Black Arabic T exture ZQ1 K/B(ARAB-EN) S.P KB.I140A.204 Keyboard ACER AC4T_A10B AC4T 87KS Black Belgium T exture ZQ1 K/B(BELGIUM) S.P KB.I140A.205 Keyboard ACER AC4T_A10B AC4T 87KS Black Brazilian Portuguese Te x t u r e ZQ1 K/B(BRAZIL) S.P KB.I140A.206 Keyboard ACER AC4T_A10B AC4T 87KS Black[...]

Chapter 6 141 Keyboard ACER AC4T_A10B AC4T 86KS Black US International T exture ZQ1 K/B(UI) S.P KB.I140A.229 Keyboard ACER AC4T_A10B AC4T 86KS Black US International w/ Hebrew T exture ZQ1 K/B(HEBREW) S.P KB.I140A.230 Keyboard ACER AC4T_A10B AC4T 87KS Black US w/ Canadian French Te x t u r e ZQ1 K/B(US-FR-CAN) S.P KB.I140A.231 LCD MODULE LCD MODULE[...]

142 Chapter 6 MAINBOARD MAINBOARD UMA HM55 W/CARD READER WO/CPU RAM ZQ1 MB(UMA,BT ,WO CPU)S.P MB.PSR06.00 1 MAINBOARD HM55 SG MADISON_PRO1GB W/CARD READER WO/CPU RAM ZQ1 MB(SG ,MADS,BT ,WO CPU)S.P MB.PSL06.00 1 MAINBOARD HM55 SG P ARK_XT512 W/CARD READER WO/CPU RAM ZQ1 MB(SG ,P ARK,BT ,WO CPU)S.P MB.PSM06.00 1 MAINBOARD UMA HM55 W/CARD READER WO/CP[...]

Chapter 6 143 HEA TSINK THERMAL MODULE FOR 35W UMA Z Q1 THERMAL MODULE ASSY 35W UMA S.P 60.PSR07.005 THERMAL MODULE FOR 35W DIS ZQ1 THERMAL MODULE ASSY 35W DIS S.P 60.PSM07.00 2 HEA TSINK ZQ1 HEA T SINK PCH(FBZQ1024,REV3A) S.P 60.PSR07.006 SPEAKER SPEAKER L Z Q1 SPK ASSY(WITH L) S.P 23.PSR07.001 SPEAKER R ZQ1 SPK ASSY(WITH R) S.P 23.PSR07.002 MISCE[...]

144 Chapter 6 Screw List Category Partname Description Acer Part Numeber SCREW SCREW M2.0*3.0-I(BKAG)(NYLOK IRON ZY6 SCREW M2.0*3.0- I(BKAG)(NYLOK IRONS.P 86.ARE07.002 SCREW M2.0*6.0-I TE1 SC REW M2.0*6.0-I SP 86.S6507.001 SCREW M2.5*4.0- I(BKAG)(NYLOK)IRON SCREW M2.5*4.0- I(BKAG)(NYLOK)IRON 86.PSR07.001 SCREW M2.5*6.5-I(BZN(NYLOK- RED) ZY2 SCREW M[...]

Chapter 6 145[...]

Appendix A 144 Model Definition and Configuration Acer Aspire 4745 Series Country Acer Part No RO Description GCTWN LX.PSL0 2.042 TWN AS4745G-522G64Mn W7HP64A TT W1 MC MADISON_PRO1GBC ks_ 3V 3 1*2G/640/BT/6 L2 .2 / 5R/ cb_bgn_1.3C_GEk_TC1 1 China LX.PSL0 1.005 CHINA AS4745G-432G32Mn W7HB64SCA TCN1 MC MADISON_PRO1GBC ks_ 3V 3 1*2G/320/BT/6 L2 .2 / 5[...]

145 Appendix A Thailand LX.PSL0 2.038 AAP AS4745G-624G64 Bn EM W7HP64EMA TTH1 MC MADISON_PRO1GBC ks_ 3V 3 2*2G/640/BT/6 L2 .2 / 5R/ cb_bgn_1.3C_GEk_TH41 China LX.PSL0 1.002 CHINA AS4745G-332G32Mn W7HB64SCA TCN1 MC MADISON_PRO1GBCks_3V3 1*2G/3 20/6L2.2/5R/ cb_bgn_1.3C_GEk_SC13 Philippines LX.PSL0 2.037 AAP AS4745G-522G50Mn EM W7HP64EMA TPH1 MC MADIS[...]

Appendix A 146 Singapore LX.PSL0 2.021 AAP AS4745G-332G32 Mn W7HP64A TSG1 MC MADISON_PRO1GBC ks_ 3V 3 1*2G/320/BT/6 L2 .2 / 5R/ cb_bgn_1.3C_GEk_ZH31 Singapore LX.PSL0 2.020 AAP AS4745G-334G32 Mn W7HP64A TSG1 MC MADISON_PRO1GBC ks_ 3V 3 2*2G/320/BT/6 L2 .2 / 5R/ cb_bgn_1.3C_GEk_ZH31 Thailand LX.PSL0 2.017 AAP AS4745G-432G50Mn EM W7HP64EMA TTH1 MC MA[...]

147 Appendix A Thailand LX.PSL0 C.001 AAP AS4745G-334G50M n LINPUSA TH1 MADISON_PRO1GBCks_3V3 2*2G/5 00_L/BT /6L2.2/5R/ cb_bgn_1.3C_GEk_TH51 GCTWN LX.PSL0 2.009 TWN AS4745G-524G64Mn W7HP64A TT W1 MC MADISON_PRO1GBC ks_ 3V 3 2*2G/640/BT/6 L2 .2 / 5R/ cb_bgn_1.3C_GEk_TC1 1 GCTWN LX.PSL0 2.008 TWN AS4745G-332G64Mn W7HP64A TT W1 MC MADISON_PRO1GBC ks_ [...]

Appendix A 148 Indonesia LX.PSM 0C.010 AAP AS4745G-432G64Mn L INPUSAID1 P ARK_XT512Cks_3V3 1*2G/640/BT/6L2.2/5 R/ cb_bgn_1.3C_GEk_ID22 Indonesia LX.PSM 02.023 AAP AS4745G-432G64Mn EM W7HP 64EMA TID1 MC P ARK_XT512Cks_3V3 1*2G/640/BT/6L2 .2/5R/ cb_bgn_1.3C_GEk_ID21 China LX.PSM 01.003 CHINA AS4745G-332G32Mn W7HB64SCA TCN1 MC P ARK_XT512Cks_3V3 1*2G/[...]

149 Appendix A Singapore LX.PSM 02.013 AAP AS4745G-524G32Mn W7HP64A TSG1 MC P ARK_XT512Cks_3V3 2*2G/320/BT/6L2 .2/5R/ cb_bgn_1.3C_GEk_ZH31 Singapore LX.PSM 02.012 AAP AS4745G-434G32Mn W7HP64A TSG1 MC P ARK_XT512Cks_3V3 2*2G/320/BT/6L2 .2/5R/ cb_bgn_1.3C_GEk_ZH31 Singapore LX.PSM 0C.003 AAP AS4745G-333G32Mn L INPUSASG1 P ARK_XT512Cks_3V3 2G+1G/320/B[...]

Appendix A 150 Middle East LX.PSR 02.020 EMEA AS4745-333G32Mn EM W7HP64EMA TME9 MC UMACks_3 2G+1G/320/BT/6L2.2/5R/ cb_ bgn_1.3C_GEk_ES81 Middle East LX.PSR 02.019 EMEA AS4745-333G32Mn EM W7HP64EMA TME3 MC UMACks_3 2G+1G/320/BT/6L2.2/5R/ cb_ bgn_1.3C_GEk_ES81 Middle East LX.PSR 02.018 EMEA AS4745-333G32Mn EM W7HP64EMA TME6 MC UMACks_3 2G+1G/320/BT/6[...]

151 Appendix A Singapore LX.PSR 02.015 AAP AS4745-434G64Mn W7HP64A TSG1 MC UMACks_3 2*2G/ 640/BT/6L2.2/5R/cb _bgn_1.3C_GEk_ZH31 Singapore LX.PSR 02.014 AAP AS4745-434G50Mn W7HP64A TSG1 MC UMACks_3 2*2G/ 500_L/BT/6L2.2/5R/c b_bgn_ 1.3C_GEk_ZH31 Singapore LX.PSR 02.013 AAP AS4745-354G50Mn W7HP64A TSG1 MC UMACks_3 2*2G/ 500_L/BT/6L2.2/5R/c b_bgn_ 1.3C[...]

Appendix A 152 AS4745G- 524G50Mn Thailand LX.PSL02.01 8 Ci5520M M ADISON_PRO 1G-DDR3 (64*16*8) AS4745G- 524G64Bn Thailand LX.PSL 02.019 Ci5520M M ADISON_PRO 1G-DDR3 (64*16*8) AS4745G- 432G50Mn Malaysia LX.PSL02.041 Ci5 430M MADISON_PRO 1G-DDR3 (64*16*8) AS4745G- 624G64Mn Thailand LX.PSL02.04 0 Ci7620M M ADISON_PRO 1G-DDR3 (64*16*8) AS4745G- 624G64W[...]

153 Appendix A AS4745G- 434G32Bn WW S2.PSL02.003 Ci5430M MADISON_PRO 1G-DDR3 (64*16*8) AS4745G- 432G50Mn China LX.PSL01.001 Ci5430M MADISON_PRO 1G-DDR3 (64*16*8) AS4745G- 332G32Mn Thailand LX.PSL0C.013 Ci3 330M M ADISON_PRO 1G-DDR3 (64 *16* 8) AS4745G- 332G32Mn Thailand LX.PSL0C.012 Ci3 330M M ADISON_PRO 1G-DDR3 (64 *16* 8) AS4745G- 332G32Mn Thaila[...]

Appendix A 154 AS4745- 332G16Bn WW S2.PSL02.001 Ci3330M MADISON_PRO 1G-DDR3 (64*16*8) AS4745G- 434G32Mn Middle East LX.PSM0 2.028 Ci5430M P ARK_XT 512M-DDR3 (64*16*4) AS4745G- 434G32Mn Middle East LX.PSM0 2.027 Ci5430M P ARK_XT 512M-DDR3 (64*16*4) AS4745G- 434G32Mn Middle East LX.PSM0 2.026 Ci5430M P ARK_XT 512M-DDR3 (64*16*4) AS4745G- 434G32Mn Mid[...]

155 Appendix A AS4745G- 524G32Mn Singapore LX.PSM0 2.013 Ci5520M P ARK_XT 512M-DDR3 (64*16*4) AS4745G- 434G32Mn Singapore LX.PSM0 2.012 Ci5430M P ARK_XT 512M-DDR3 (64*16*4) AS4745G- 333G32Mn Singapore LX.PSM0C.0 0 3 Ci3330M P ARK_XT 512M-DDR3 (64*16*4) AS4745G- 332G32Mn Singapore LX.PSM0C.0 0 2 Ci3330M P ARK_XT 512M-DDR3 (64*16*4) AS4745G- 332G32Mn[...]

Appendix A 156 AS4745- 332G32Mn Malaysia LX.PSR0C.01 1 Ci3330 M UMA N AS4745- 333G32Mn Singapore LX.PSR 0C.010 Ci3330M UMA N AS4745- 331G32Mn Singapore LX.PSR 0C.009 Ci3330M UMA N AS4745- 333G50Mn Vietnam LX.PSR0C.017 Ci3330M UMA N AS4745- 432G32Mn Malaysia LX.PSR0C.013 Ci5430M UMA N AS4745- 432G32Mn Thailand LX.PSR 0C.003 Ci5430M UMA N AS4745- 332[...]

157 Appendix A AS4745- 332G16Mn WW S2.PSR 02.003 Ci3330M UMA N AS4745- 524G64Mn Singapore LX.PSR 02.004 Ci5520M UMA N AS4745- 434G32Mn Singapore LX.PSR 02.003 Ci5430M UMA N AS4745- 434G50Mn Singapore LX.PSR 02.002 Ci5430M UMA N AS4745- 334G32Mn Singapore LX.PSR 02.001 Ci3330M UMA N AS4745- 332G16Mn WW S2.PSR 02.002 Ci3330M UMA N AS4745- 332G16Bn WW[...]

Appendix A 158 AS4745G- 332G32Mn Philippin es LX.PSL02.036 SO2GBIII10 N N320GB5.4KS NSM8XS AS4745G- 332G32Mn Philippin es LX.PSL0C.01 4 SO2GBIII10 N N320GB5.4KS NSM8XS AS4745G- 524G50Mn Malaysia LX.PSL02.035 SO2GBIII10 SO2GBIII 10 N500GB5.4KS NSM8XS AS4745G- 434G50Mn Malaysia LX.PSL02.034 SO2GBIII10 SO2GBIII 10 N500GB5.4KS NSM8XS AS4745G- 524G50Mn [...]

159 Appendix A AS4745G- 624G64Mn Thailand LX.PSL0C.00 7 SO2GBIII10 SO2GBIII 10 N640GB5.4KS NSM8XS AS4745G- 522G50Mn Thailand LX.PSL0C.00 6 SO2GBIII10 N N500GB5.4KS NSM8XS AS4745G- 522G32Mn Thailand LX.PSL0C.00 5 SO2GBIII10 N N320GB5.4KS NSM8XS AS4745G- 434G50Mn Thailand LX.PSL0C.00 4 SO2GBIII10 SO2GBIII 10 N500GB5.4KS NSM8XS AS4745G- 432G50Mn Thail[...]

Appendix A 160 AS4745G- 332G32Mn China LX.PSM01.00 3 SO2GBIII10 N N320GB5.4KS NSM8XS AS4745G- 432G50Mn GCTWN LX.PSM02.01 6 SO2GBIII10 N N500GB5.4KS NSM8XS AS4745G- 432G50Mn Malaysia LX.PSM02.01 7 SO2GBIII10 N N500GB5.4KS NSM8XS AS4745G- 332G50Mn Philippin es LX.PSM01.00 2 SO2GBIII10 N N500GB5.4KS NSM8XS AS4745G- 333G50Mn Vietnam LX.PSM0C.00 9 SO2GB[...]

161 Appendix A AS4745G- 432G50Mn Hong Kong LX.PSM02.00 9 SO2GBIII10 N N500GB5.4KS NSM8XS AS4745G- 522G25Mn WW S2.PSM02.00 3 SO1GBIII10 SO1GBIII 10 N250GB5.4KS NSM8XS AS4745G- 626G64Mn Singapo re LX.PSM02.00 4 SO4GBIII10 SO2GBIII 10 N640GB5.4KS NSM8XS AS4745G- 544G64Mn Singapo re LX.PSM02.00 3 SO2GBIII10 SO2GBIII 10 N640GB5.4KS NSM8XS AS4745G- 624G6[...]

Appendix A 162 AS4745- 522G50Mn Thailand LX.PSR0C.0 0 5 SO2GBIII10 N N500GB5.4KS NSM8XS AS4745- 522G32Mn Thailand LX.PSR0C.0 0 7 SO2GBIII10 N N320GB5.4KS NSM8XS AS4745- 332G32Mn Singapo re LX.PSR0C.00 8 SO2GBIII10 N N320GB5.4KS NSM8XS AS4745- 332G32Mn Thailand LX.PSR0C.0 0 4 SO2GBIII10 N N320GB5.4KS NSM8XS AS4745- 332G32Mn Thailand LX.PSR0C.0 0 1 S[...]

163 Appendix A[...]

Appendix A 164[...]

Appendix B 165 Test Compatible Components This computer ’s compat ibility is tested and verified by Acer ’s internal testing department. All of its system functions are tested under Windows ® 7 with backwards compatibility to Wind ows ® XP . Refer to the following lists for components, adapter ca rds, and peripherals which have passed these t[...]

166 Appendix B Microsoft ® Windows ® 7 Environment Test Item V endor Descriptio n P/N A COVER Black IMR Black IMR LZ.21000.044 Black IMR Black IMR LZ.21000.044 Black IMR Black IMR LZ.21000.044 Black IMR Black IMR LZ.21000.044 ADAPTER 90W DEL T A Adap ter DEL T A 90W 19 V 1.7x5.5x1 1 Blue ADP-90CD DB A, L V5 LED LF AP .09001.0 27 90W DEL T A Adap [...]

Appendix B 167 Mirror w/ Camera Mirror w/Camera LZ.21000.009 Mirror w/ Camera Mirror w/Camera LZ.21000.009 Mirror w/ Camera Mirror w/Camera LZ.21000.009 BA TTER Y 6CELL2.2 P ANASONI C Battery P ANASONIC AS10B Li-Ion 3S2P P ANASONIC 6 cell 4400mAh Main COMMON ID:AS10B51 BT .0060 5.061 6CELL2.2 P ANASONI C Battery P ANASONIC AS10B Li-Ion 3S2P P ANASO[...]

168 Appendix B 6CELL2.2 _BR SIMPLO Battery SIMPLO AS10B Li-Ion 3S2P SAMSUNG 6 cell 4400mAh Main COMMON ID:AS10B75, for Brazil BT .006B7.124 6CELL2.2 SONY Battery SONY AS10B Li-Ion 3S2P SONY 6 cell 4400mAh Main COMMON ID:AS10B41 BT .00604.048 6CELL2.2 SONY Battery SONY AS10B Li-Ion 3S2P SONY 6 cell 4400mAh Main COMMON ID:AS10B41 BT .00604.048 6CELL2[...]

Appendix B 169 1.3M Suyin Suyin 1.3M SY9665SN AM.21400.06 8 1.3M Suyin Suyin 1.3M SY9665SN AM.21400.06 8 1.3M Suyin Suyin 1.3M SY9665SN AM.21400.06 8 1.3M Suyin Suyin 1.3M SY9665SN AM.21400.06 8 CARD READER 5 in 1- Build in 5 in 1-Build in MS, MS Pro, SD, SC, XD CR.21500.013 5 in 1- Build in 5 in 1-Build in MS, MS Pro, SD, SC, XD CR.21500.013 5 in [...]

170 Appendix B Ci3330M INTEL CPU In te l Core i3 330M PGA 2.13G 35W Arrandale, TJ90, VT , 3M L3 KC.33001.DM P Ci3350M INTEL CPU In te l Core i3 350M PGA 2.26G 35W Arrandale, TJ90, VT , 3M L3 KC.35001.DM P Ci3350M INTEL CPU Intel Core i3 350 M PGA 2.26G 35W K-0 TJ90, VT KC.35K01.DM P Ci5430M INTEL CPU In tel Core i5 430M PGA 2.26G ARD, up to SC 2.53[...]

Appendix B 171 N320GB5 .4KS HGST HDD HGST 2.5" 540 0rpm 320GB HTS545032B9 A300 Panther B SA T A LF F/W:C60F Disk imbalan ce criteria = 0.014g-cm KH.32007.008 N500GB5 .4KS HGST HDD HGST 2.5" 540 0rpm 500GB HTS545050B9 A300 Panther B SA T A LF F/W:C60F Disk imbalan ce criteria = 0.014g-cm KH.50007.010 N500GB5 .4KS_BR HGST HDD HGST 2.5"[...]

172 Appendix B N320GB5 .4KS TOSHIBA HDD TOSHIBA 2.5" 5400rpm 320GB Capricorn BS ,MK3265GSX SA T A 8MB LF F /W:GJ002J KH.32004.004 N500GB5 .4KS TOSHIBA HDD TOSHIBA 2.5" 5400rpm 500GB MK5065GSX,Capricorn BS, 320G/P SA T A 8MB LF F/ W:GJ002J KH.50004.002 N160GB5 .4KS TOSHIBA HDD TOSHIBA 2.5" 5400rpm 160GB MK1665GSX, Capricorn BS, 320G/P[...]

Appendix B 173 N500GB5 .4KS WD HDD WD 2.5" 5400rpm 500GB WD5000 BEVT - 22A0RT0, ML320M,WD SA T A 8MB LF F/W:01.01A01 KH.500 08.017 N640GB5 .4KS WD HDD WD 2.5" 5400rpm 640GB WD6400 BEVT - 22A0RT0, ML320 SA T A 8MB LF F/W:01.01A01 KH.64008.00 4 N250GB5 .4KS_BR WD HDD WD 2.5" 5400rpm 250GB WD2500BEVT- 22A23T0, ML320S, WD SA T A 8MB LF F[...]

174 Appendix B NLED14 WXGAGS SAMSUNG LED LCD SAMSUNG 14" WXGA Glare L TN140A T12- A01 LF 200nit 16ms 500:1 (Power sa ving) LK.14006.012 MEMOR Y SO1GBIII 10 ELPIDA Memory ELPIDA SO-DIMM DDRIII 1066 1GB EBJ10UE8BDS0-AE-F LF 128*8 0.06 5um KN.1GB09.01 2 SO2GBIII 10 ELPIDA Memory ELPIDA SO-DIMM DDRIII 1066 2GB EBJ21UE8BDS0-AE-F LF 128*8 0.06 5um K[...]

Appendix B 175 SO2GBIII 10 SAMSUNG Memory SAMSUNG SO-DIMM DDRIII 1066 2GB M471B5673EH1-CF8 LF 128*8 0.055 um KN.2GB0B.01 2 SO1GBIII 13_BR SAMSUNG Memory SAMSUNG SO-DIMM DDRIII 1333 1GB M471B2873FHS-CH9 LF 128 *8 46n m Brazil KN.1GBBB.03 5 SO2GBIII 13_BR SAMSUNG Memory SAMSUNG SO-DIMM DDRIII 1333 2GB M471B5673FH0-C H9 LF 128*8 4 6nm (Brazil) KN.2GBB[...]

176 Appendix B NSM8XS HLDS ODD HLDS Super-Multi DRIVE 12.7mm T ray DL 8X G T31N (R5-1) L F W/O bezel SA T A with R enesas Solution (HF + Windows 7) KU.0080D.05 4 NSM8XS _BR HLDS ODD HLDS Super-Multi DRIVE 12.7mm T ray DL 8X G T30N LF W/O bezel SA T A (HF + Windows 7) (Brazel) KU.008BD.04 8 NBDRW4 XS PA N A S O N I C ODD P ANASONIC BD RW 12.7mm T ra[...]

Appendix B 177 SB CHIPSET N None N KI.22800.01 1 N None N KI.22800.01 1 N None N KI.22800.01 1 N None N KI.22800.01 1 SOFTW ARE McAfee Antivirus applicat ion McAfee SR.239 00.001 McAfee Antivirus applicat ion McAfee SR.239 00.001 McAfee Antivirus applicat ion McAfee SR.239 00.001 McAfee Antivirus applicat ion McAfee SR.239 00.001 VGA CHIP MADISO N_[...]

178 Appendix B INT6300H INTEL Lan Intel WLAN 633AN.HMWG KI.PPH01.001 Item V endor Descriptio n P/N[...]

Appendix C 167 Online Support Information This section describe s online techni cal support services a vailable to help yo u repair your Acer Systems. If you are a distributor , dealer , ASP or TPM, please re fer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Unit s may access our website. However[...]

168 Appendix C[...]

169 A AFLASH Utility 31 Antennas 79 B Battery Pack 44 BIOS ROM type 17 vendor 17 Version 17 BIOS Utility 23–31 Advanced 26 Boot 29 Exit 30 Navigating 23 Onboard Device Configur ation 27 Power 29 Save and Exit 30 Security 26 System Security 30 Board Layout Top View 127 brightness hotkeys 16 C Camera Module 75 Common Problems 108 computer on indica[...]

170 No Display Issue 109 O ODD Failure 115 Online Support Information 167 optical drive module 47 P Panel 7 Bottom 11 left 7 Power On Failure 108 R RTC B at t er y 70 S SD Card 45 S p eaker Modu le 60 System Block Diagram 6 T T est Compatible Components 165 Thermal Module 68 Thermal Unit Failure 118 T ouchPa d Failure 112 T roublesho oting Built-in[...]