Acer 800 manuale d’uso

Acer TravelMate 800 Series Service Guide P ART NO .: VD.T25V7.001 PRINTED IN T AIW AN Service guide files and updates are availab le on the ACER/CSD web; for more information, please refer to http://csd.acer .com.tw SG_TM800.book Page I Thursday, February 27, 2003 10:21 PM[...]

II Revision History Please refer to the table below fo r the updates made on T ravelMate 800 service guide. Date Chapter Updates SG_TM800.book Page II Thursday, Februar y 27, 2003 10:21 PM[...]

III Copyright Copyright © 2003 by Acer Incorporated. All rights rese rved. No part of this p ublic ation may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any languag e or computer language, in any form or by any means, electronic, mechanical, magne tic, optical, chemi cal, manual or otherwise, without t[...]

IV Conventions The following conventi ons are used in this manual: SCREEN MESSAGES Denotes actual messages that appe ar on screen. NOTE Gives bits and pieces o f additional information related to the current topic. W ARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to a[...]

V Preface Before using this information and the product it s upports, please read the fo llowing general informa tion. 1. This Service Guide provides you with all techni cal information relating to the BASIC CONFIGUR A TION decided for Acer's "glo bal" product offering. T o bett er fit local market requirements and enhance product co[...]

VI SG_TM800.book Page VI Thursday, Februar y 27, 2003 10:21 PM[...]

VII Chapter 1 System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Board Layout . . . . . . . . . . . . . . . . . . . . . . . [...]

VIII Removing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Removing the Main Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Removing the Modem / Bluetooth Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Disassembling the LCD Module [...]

Chapter 1 1 Features This computer was designed with the user in mind . Here are just a few of its many features: Performance • Intel ® Pentium ® M Processor , 1.3 GHz ~ 1.6GHz • Intel 885PM (ODEM) + ICH4 chipset • 2 memory slots supporting DDR266 SDRAM (PC-2100), upgradea ble to 2GB • 30 GB or higher capacity Enhanced-IDE hard disk • M[...]

2 Chapter 1 Keyboard and Pointing Device • 84-/85-/88-key Windows keyboard • Ergonomically-centered touchpa d pointing device I/O Ports • One PCMCIA slot (type II or type III) • One RJ-1 1 modem jack (V .90, 56K) • One RJ-45 network jack (Ethernet 10/100 mbps) • One DC-in jack • One parallel port (ECP/EPP compliant) • One VGA (exter[...]

Chapter 1 3 Block Diagram SG_TM800.book Page 3 Thursday, February 27, 2003 10:21 PM[...]

4 Chapter 1 Board Layout T op View 1 TV-out connector 18 Cardbus connector 2 VGA port 19 IEEE-1394 connector 3 LCD cable connector 20 USB port 4 Internal microphone connector 21 USB port 5 Parallel port 22 USB port 6 Easy replicator port 23 USB port 7 LAN connector 24 Fan connector 8 Modem connector 25 CPU socket 9 Adapter connector 26 ODEM (North [...]

Chapter 1 5 Bottom View 1 Internal microphone cable connector 8 South Bridge (ICH4-M) 2 Super I/O PC87391 9 Internal microphone cable connector 3 MDC connector 10 Headphone jack 4 Modem cable connector 1 1 External microphone jack 5 DIMM socket 2 12 Line-in jack 6 Smart Card connector 13 RTC Battery socket 7 Mini-PCI soc ket SG_TM800.book Page 5 Th[...]

6 Chapter 1 Outlook V iew A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC. Front Open V iew # Icon Item Description 1 Display screen Also called LCD (liqui d-crystal display), displays computer output. 2 Power button T urns on the computer . 3 T ouchpad T ouch-sensitive pointing de vice which [...]

Chapter 1 7 Front Panel # Icon Item Description 1 Speaker Outputs sound. 2 Bluetooth button Starts (optional) Bluetooth functionality . 3 Bluetooth indicator Indicates t hat (optional) Bluetooth is enabled. 4 InviLink button Opens (optional) wireless connectivity . 5 InviLink indicator Indicates status of (optional) wireless communication. 6 Latch [...]

8 Chapter 1 Left Panel # Icon Item Description 1 Four (4) USB 2.0 ports Connect to Universal Ser ial Bus devices (e.g., USB mouse, USB camera). 2 IEEE 1394 port Connects to IEEE 1394 devices. 3 Smart Card slot Slot for Smart Card interface with pre-boot auth entication system. 4 Line-in jack Accepts audio line-in devices (e.g., au dio CD player , s[...]

Chapter 1 9 Right Panel # Icon Item Description 1 AcerMedia drive Houses a removable media drive module. 2 AcerMedia indicator Lights up when the AcerMedia drive is active. 3 Eject button Ejects the drive tray . 4 Emergency eject slot Ejects the driv e tray when the computer is turned off. 5 Power jack Connects to an AC adapter . SG_TM800.book Page[...]

10 Chapter 1 Rear Panel # Icon Item Description 1 Modem jack Connects to a phone line. 2 Network jack Connect to an Ethernet 10/100-based network. 3 Expansion port Connects to I/O por t replicator or EasyPort expansion devices. 4 Parallel port Connects to a parallel device (e .g., parallel printer). 5 External display port Connects to a disp lay de[...]

Chapter 1 11 Bottom Panel # Icon Item Description 1 AcerMedia bay release latch Unlatches the AcerMedia drive for removing the optical drive. 2 AcerMedia bay Houses an AcerMedia drive module. 3 Battery bay Houses the compute r’s battery pack. 4 Battery release latch Unlatches the battery to remove the battery pack. 5 Battery lock Locks the batter[...]

12 Chapter 1 Indicators The computer has three easy-to-read st atus indicators below the disp lay screen, and two on the front of the computer . The Battery and Power status indicators are visi ble even when you close the display . Icon Function Description Caps lock Lights when Caps Lock is activated. Num lock Lights when Num Lock is activated. Me[...]

Chapter 1 13 Lock Keys The keyboard has three lock keys which yo u can toggle on and off. Lock Key Description Caps Lock When Caps Lock is on, all alphabetic chara cters typed are in uppercase. Num lock (Fn-F1 1) When Num Lock is on, the embedded keypad is in nume ric mod e. The keys function as a calculator (complete with the arithmetic operators [...]

14 Chapter 1 Embedded Numeric Keypad The embedded numeri c keypad functions like a desktop numer ic keypad . It is indicated by small characters located on the upp er right corn er of the ke ycaps. T o simplify the keyboard legend , cursor-control key symbols are not printed on the keys. Desired Access Num Lock On Num Lock Off Number keys on embedd[...]

Chapter 1 15 Windows Keys The keyboard has two keys that perform Wi ndows-specific functions. Key Icon Description Windows logo key Start button. Combinations with th is key perform shortcut functions. Below are a few examples: + T ab (Activates next taskbar button) + E (Explores My Computer) + F (Finds Document) + M (Minimizes All) Shift + + M (Un[...]

16 Chapter 1 Hot Keys The computer employs hot keys or key combinations to access most of the computer ’s controls like screen brightness, volume output and the BIOS Utility . T o activate hot keys, press and hold the Fn key before pressing the other ke y in the hot ke y combination. Hot Key Icon Function Des cription Fn-F1 Hot key help Displays [...]

Chapter 1 17 Fn- → Brightness up Increases the screen brightness. Fn- ← Brightness down Decreases the screen brightness Hot Key Icon Function Des cription SG_TM800.book Page 17 Thursday, Februar y 27, 2003 10:21 PM[...]

18 Chapter 1 The Euro Symbol If your keyboard layout is set to United States-International or United Kin gdom or if you have a keyboard with a European layout, you can type the Euro symbol on your keybo ard. NOTE: For US keyboard users: The keyboard layout is set when you first set up Windows. For the Euro symbol to work, the keyboard layout has to[...]

Chapter 1 19 Launch Keys Located above the keyboard are five buttons. The left-mo st button is the power button. T o the right of the power button are the four launch keys. They are designa ted as the mail b utton, the web browser button, a nd two programmable buttons (P1 and P2). Launch K ey Default application Email Email application Web browser [...]

20 Chapter 1 E-Mail Detection Click right button at the Launch Manager icon on the taskbar and click on E-Mail Detection. In this dia log box, you have the opti on to enable/disable mail checking, set the ti me interval f or mail che cking, etc. If you already have an email account, you can fill in User Name, Pa ssword and POP3 Server in the dialog[...]

Chapter 1 21 T ouchpad The built-in touchpad is a pointing device th at sens es moveme nt on its surfac e. Thi s means the cursor responds as you move your finger on the surface of the touchp ad. The central location o n the palmrest provides optimal co mfort and support. NOTE: If you are using an external USB mouse, yo u can press Fn-F7 to disable[...]

22 Chapter 1 Hardware Specifications and Configurations Processor Item Specification CPU type Intel Pentium M 1.3GHz ~ 1.6GHz CPU package Micro-FCPGA CPU core voltage 1.484V/0.956V BIOS Item Specification BIOS vendor Acer BIOS V ersion 1.0 BIOS ROM type Flash ROM BIOS ROM size 512KB BIOS package PLCC Supported protocols ACPI 1.0b, APM 1.2, PC Card [...]

Chapter 1 23 NOTE: Above table lists some system memory configurations. Y ou may combine DIMMs with various capacities to form o ther combinations. . Memory Combinations Slot 1 Slot 2 T otal Memory 0MB 128MB 128MB 0MB 256MB 256MB 0MB 512MB 512MB 0MB 1024MB 1024MB 128MB 128MB 256MB 128MB 256MB 384MB 128MB 512MB 640MB 256MB 128MB 384MB 256MB 256MB 51[...]

24 Chapter 1 Performance Specifications Buffer size 2048KB 2048KB Interface A T A-2/A T A-3/A T A -4/A T A-5 support A T A-2/A T A-3/A T A-4/A T A-5 support Max. media transfer rate (disk-bu f fer , Mbytes/ s) 19.2 ~ 37.25 19.4 ~ 38.1 Data transfer rate (disk-bu f fer , Mbytes/ s) 100 MB/sec. Ultra DMA mode-5 100 MB/sec. Ultra DMA mode-5 DC Power R[...]

Chapter 1 25 Audio Interface Item Specification Audio Controller Realtek ALC202A Audio onboard or optional Built-in Mono or Stereo Ster eo Resolution 20 bits digital to analog converter 18 bits analog to digital converter Compatibility Microsoft PC99, AC97 2.2, WLP2.0 audio re quirement Mixed sound source Line-in, CD, Video, AUX V oice channel 8/16[...]

26 Chapter 1 IEEE 1394 Port Item Specification 1394 controller TI TSB43AB21 Number of 1394 port 1 Location Left panel USB Port Item Specification USB Compliancy Level 2.0 OHCI USB 2.0 Number of USB port 4 Location Left panel Serial port function control Enabl e/Disable/Auto by BIOS Setup PCMCIA Slot / Smart Card Item Specification PCMCIA controller[...]

Chapter 1 27 NOTE: DC-AC inverter is used to generate very hig h AC voltage, the sup port to LCD CCFT backligh t user , and is also responsible for the co ntrol of LCD bri ghtness. Avoid touching the DC-AC inverter a rea while the system is on. Battery Item Specification V endor & model name Sinplo / Sanyo Battery T ype Li-ion Pack capacity 440[...]

28 Chapter 1 Power Management AC Adapter Item Specification V endor & model name Delta 75W ADP-75FB A(WPFC) 3P Lite-on 75W P A 1750-02CA(WPFC) 3P Input Requirements Maximum input current (A, @90V ac, full load) <1.5A @ 90V ac <1.125A @ 180V ac Nominal frequency (Hz) 47 - 63 Frequency variation range (Hz) 47 - 63 Nominal voltages (Vrms) 10[...]

Chapter 1 29 Hibernation Mode When customized functions for power management are set to Hibernation and the corresponding action is taken. All power shuts off Display Standby Mode Keyboard, built-in touchpad, and an external PS/2 pointing device are idle for a specified period. The display shuts off Hard Disk Standby Mode Hard disk is idle within a[...]

30 Chapter 1 I/O Address Map I/O Address Function 000-00F DMA controller-1 020-021 Interrupt controller-1 040-043 T imer 1 060, 064 Keyboard controller 38859 chip select 061 System speaker out 040B DMA controller-1 061 System speaker 070-073 Real-time clock and NMI mask 080-08F DMA page register 0A0-0A1 Interrupt controller-2 0C0-0DF DMA controller[...]

Chapter 1 31 DMA Channel Assignment DMA Channel Function (Hardware) DRQ0 Reserved DRQ1 IrDA Fast Infrared Port DRQ2 Reserved DRQ3 ECP printer port (LPT1) DRQ4 DMA controller DRQ5 Reserved DRQ6 Reserved DRQ7 Reserved SG_TM800.book Page 31 Thursday, Februar y 27, 2003 10:21 PM[...]

32 Chapter 1 SG_TM800.book Page 32 Thursday, Februar y 27, 2003 10:21 PM[...]

Chapter 2 33 BIOS Setup Utility The BIOS Setup Utility is a hardware configuration prog ram built into y our computer ’s BIOS (Basic Input/ Output System). Y our computer is alre ady properly configured and optimi zed, and you do not need to run this utility . However , if you encounter configuration problems, you may need to run Setup. Please al[...]

34 Chapter 2 Navigating the BIOS Utility There are six menu options: Info., Main, Sy stem Devices, Security , Boot, and Exit. Follow these instructio ns: • T o choose a menu, use the cursor left/right keys. • T o choose a parameter , use the cursor up/down keys. • T o change the value of a parameter , press F5 or F6. • A plus sign (+) indic[...]

Chapter 2 35 Info. Parameter Description IDE1 Model Name Shows the Model name of HDD inst alle d on Primary IDE mast er . The hard disk model name is automatically detected by the syst em. If there is no hard disk prese nt or unknown type, ²None² should be shown on this field. IDE1 Serial Number Shows the Serial num ber of HDD installed on Primar[...]

36 Chapter 2 Main The Main screen disp lays a summary of your computer hardware information, and also includes basi c setup paramet ers. It allows th e user to spec ify standard IBM PC A T system parameters. NOTE: The screen above is for reference only . Actual values may differ . SG_TM800.book Page 36 Thursday, Februar y 27, 2003 10:21 PM[...]

Chapter 2 37 The table be low describes the parameters in this screen. Settings in boldface are the default and suggested paramet er setting s. NOTE: The sub-items under each device wil l not be shown if t he device control is set to disable or a uto. This is because the user is not allowed to con trol the settings in the se cases. Parameter Descri[...]

38 Chapter 2 System Devices The System Devices screen contains parameters involving yo ur hardware devices. It also provide s advanced settings of the system. The table below describes the parameters in the scre en. Settings in boldface are the default and suggeste d paramet er setting s. Parameter Description Options Serial Port Enables, disables [...]

Chapter 2 39 Security The Security screen co ntains paramet ers that help safeg uard and protect your computer from unauth orized use. The table be low describes the parameters in this screen. Settings in boldface are the default and suggested paramet er setting s. NOTE: When you are prompted to enter a password, you have three tries before the sys[...]

40 Chapter 2 1. Move the cursor and highlight the Set Supervisor Password and press “ Enter ” , a window si milar to the following is show n: 2. T ype a password in field “ Enter New Password ”. The password length can n ot exceeds 8 alphanu meric characters (0-9 or A-Z / a-z, not case sensiti ve). Re-enter password in field “ Confirm New[...]

Chapter 2 41 Removing a Password Follow these steps: 1. Move the cursor a nd highlight the Set Superviso r Password and press "Enter" , a window similar to the following is show n: 2. T ype the current password in th e Enter Current Password filed and press "Enter" . 3. Press "Enter" twice without typing anything in th[...]

42 Chapter 2 Boot This menu allows the user to decide the order of boot devices to load the operating system. B ootable devices includes the distette drive in m odule bay , the onboard hard disk drive an d the CD-ROM in module bay . SG_TM800.book Page 42 Thursday, Februar y 27, 2003 10:21 PM[...]

Chapter 2 43 Exit The Exit screen contains parameters th at help safeguard and protect your computer from unauthorized use. The table below describes the parameters in this screen. Parameter Description Exit Saving Changes Exit System Setup and save your changes to CMOS. Exit Discarding Changes Exit utility without saving setup data to CMOS. Load S[...]

44 Chapter 2 BIOS Flash Utility The BIOS flash memory upd ate is required for the following condition s: • New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted. Use the Flash utility to updat e th e system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you shou[...]

Chapter 2 45 System Diagnostic Diskette This diagnostic diskette i s for the Acer TravelMate 8 00 series notebook machine. Y ou can find the utility in Service CD kit. T o use the diagnostic progra ms, first creat e a bootable diskette. Extrac t the diagnostic utility to the bootable diskette. Then boot th e system from the bootable (with dia gnost[...]

46 Chapter 2 SG_TM800.book Page 46 Thursday, Februar y 27, 2003 10:21 PM[...]

Chapter 3 47 This chapter contains step-by-st ep procedures on how to disassemb le the notebook computer fo r maintenance and troubleshooting . T o disassemble the computer , you need the following tools: • Wrist grounding strap and conductive mat for pre venting electrostatic disch arge • Small Philips screw driver • Philips screw driver •[...]

48 Chapter 3 General Information Before Y ou Begin Before proceeding with the disassembly procedure, make su re that you do the following: 1. T urn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cab les from the system. 3. Remove the battery pack. NOTE: T ravelMate 800 series product uses mylar or[...]

Chapter 3 49 Disassembly Pro cedure Flowchart The flowchart on the succeed ing page gives you a grap hi c representa tion on the enti re disassembly sequence and instructs you on the components that need to be re mo ved during servicing. For example, if you wa nt to remove the system board, you must first remo ve the keyboard, then disa ssemble the[...]

50 Chapter 3 Screw List Item Description A SCREW NUT IO B SCREW CPU NUT ZG1S(MBZG1001,REV3A) C SCREW I3*3.5M-NIH(M3L3.5) D SCREW M2.0X2.5-I-NI-NYLOK E SCREW I2*3M-NIHY (M2L3) F SCR EW M2.5X5.0-I-NI-NYLOK G SCREW I2.5*2.5M-BNIH(4.5,0.8) H SCREW M2.5X3-I-NI-NYLOK I SCREW I2.5*3M-BNIH(M2.5L3) J SCREW I2.5*4M-BKAGHY(M2.5L4) K SCREW M2.5*5-I(BNI )(NYLOK[...]

Chapter 3 51 Removing the Battery Pack 1. Press the battery lock and slide the battery latch. 2. Then remove the battery pack. SG_TM800.book Page 51 Thursday, Februar y 27, 2003 10:21 PM[...]

52 Chapter 3 Removing the ODD Modu le / HDD Module / Memory / W ireless LAN card Removing the ODD Module 1. Slide the optical disk drive latch and remove the optical disk dri ve. Removing the HDD Module 1. Unscrew the 2 screws as shown. 2. Remove the hard d isk drive door . 3. Remove the hard d isk drive module. Removing the Wireless LAN Card 1. Un[...]

Chapter 3 53 Removing the Memory 1. Unscrew the 1 screw that secures the Dimm door . 2. Remove the Dimm door . Removing the LCD Module / Keyboard / Function Keyboard Removing th e LCD Modul e 1. Remove the middle cover as shown. 2. Disconnect the LCD cable. 3. Unscrew the 2 screws that secure the LCD module on one side. 4. Then unscrew the other 2 [...]

54 Chapter 3 Removing the Keyboard 1. Unscrew the 2 screws, marked as "K", on the bottom panel holding th e keyboard. 2. T urn the main unit over and unscrew 3 screws on the front panel. 3. Disconnect the keyboard cable from the main board as shown. SG_TM800.book Page 54 Thursday, Februar y 27, 2003 10:21 PM[...]

Chapter 3 55 Removing the F unction Keyboard 1. Unscrew 2 screws that secure the function keyboard. 2. Then remove function keyboard from the main unit. Disassembling the Main Unit 1. Disconnect the long touchpad FFC from the main board. 2. Unscrew the 1 screw and detach the right wireless LAN antenna as shown . 3. Then unscrew the other screw and [...]

56 Chapter 3 4. Disconnect the speaker cable. 5. Unscrew 19 screws on the bottom panel as shown. 6. T urn the main unit over and remove the 1 screw on the front panel. 7. Remove the top cover lens. 8. Detach the front beze l of f the main unit. SG_TM800.book Page 56 Thursday, Februar y 27, 2003 10:21 PM[...]

Chapter 3 57 Removing the T ouchpad 1. Disconnect the short touchpad cable from the tou chpad board. 2. Disconnect the long touchpad FFC from touchpad board. 3. Unscrew four screws and remove the touchpad board. 4. Disconnect and remove the short touchpad cable as shown. Removing the Memory 1. Pop up and remove the memory . SG_TM800.book Page 57 Th[...]

58 Chapter 3 Removing the Thermal Module 1. Disconnect the fan connector . 2. Unscrew five screws that se cure the thermal module. 3. Remove the thermal module. Removing the CPU 1. T urn the CPU lock anti-clockwise with a flat screwdriver as shown. 2. Remove the CPU from the main board. Removing the Main Board 1. Disconnect the microphone cable. 2.[...]

Chapter 3 59 Disassembling the LCD Module 1. Remove 4 screw pads as shown. 2. Unscrew the 4 screws holding the LCD bezel. 3. Detach LCD bezel carefully from LCD module as shown. 4. Disconnect LCD inverter from the LCD module cautiously . 5. Unscrew 10 screws holding the LCD brackets to the LCD panel, 5 on each side. 6. T ake LCD out of LCD panel. S[...]

60 Chapter 3 7. Unscrew 4 screws holding the right and the left LCD brackets, 2 on each side. 8. Remove the right and the left LCD brackets as shown. 9. T ear off electric conductive tape that secu res the LCD wire, and disconnect the LCD wire. SG_TM800.book Page 60 Thursday, Februar y 27, 2003 10:21 PM[...]

Chapter 3 61 Disassembling External Modules Disassembling the ODD Module 1. Remove 6 screws that secu re the ODD module as sh own. 2. Slide the optical disk drive out off the ODD bracket. 3. Remove the ODD board from the ODD bracket. 4. Use a pin to press the emergency ejec t slot to open the ODD as shown. 5. Unscrew the 1 screw holding the ODD doo[...]

62 Chapter 3 SG_TM800.book Page 62 Thursday, Februar y 27, 2003 10:21 PM[...]

Chapter 4 63 Use the following procedure as a gui de for computer problems. NOTE: The diagnosti c tests are intended to test this mode l (TravelMate 800 series). Non-Acer products, prototype cards, or modified options can give false errors and invali d system responses. 1. Obtain the failed symptoms in as much detail as possible. 2. V erify the sym[...]

64 Chapter 4 System Chec k Procedures External Diskette Drive Check Do the following steps to isolate the probl em to a controller , driver , or diskette. A write-enab led, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than on e label attached to it. Multiple label s can cause damage to the dri ve or cause th[...]

Chapter 4 65 Keyboard or Auxiliary Input Device Check Remove the external keyboard if the internal keyboard is to be tested. If the internal ke yboard does not work o r an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly se ated in th e connector on the main board. If the keyboard ca ble conne[...]

66 Chapter 4 Check the Power Adapt er Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figu re 1. If the voltage is not correct , repl ace the power adapter . 2. If the voltage is within the range, do the fo llowing: • Replace the main board. • If the probl[...]

Chapter 4 67 Check the Battery Pack T o check the battery pack, do the following: From Software: 1. Check out the Power Options in control Pan el 2. In Power Mete r , confirm that if the pa rameters sh own in the screen for Current Power Source and T otal Battery Power Remaining are correct. 3. Repeat the steps 1 and 2, for both battery and adapter[...]

68 Chapter 4 still occurs, continue next step. Replace the CPU with another of th e same specifications. If th e problems still occurs, go to next step. The main board may be damage d. Replace main board. 3. If the external monitor ha s the same problem as th e internal monitor , the main board may be damaged. Please insert the diagnostic disk an d[...]

Chapter 4 69 Power-On Self-T est (POST) Error Message The POST error message index lists the error message and their possible causes. T he most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the s equence shown in FRU/Action column, if the FRU replacement does not solve the prob lem, put the original part back in the [...]

70 Chapter 4 Index of Error Messages Error Message List Error Messages FRU/Action in Sequence 0200 Failure Fixed Disk Hard disk error detected. Check to see if fixed disk is attached properly . Enter the BIOS Setup Utility and ve rify the hard disk is detected. 021 1 Keyboard error see “Keyboard or Auxiliary Input Device Check” on page 65. 0212[...]

Chapter 4 71 02F0 CPU ID CPU socket number for Multi-Processor error . Main board 02F4 EISA CMOS not writeable System unable to write to EISA CMOS. Main board 02F5 DMA T est Failed System unable to write to DMA (Direct Memory Access) register s. Main board 02F6 Software NMI Failed System unable to generate software NMI (Non-Maska ble Interrupt). Ma[...]

72 Chapter 4 Index of Symptom- to-FRU Error Message LCD-Related Symptoms Symptom / Error Action in Sequence LCD backlight doesn't work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Enter BIOS Utility to execute “Load Setup Defaults” on Exit screen, then reboot system. Reconnect the LCD connectors. Keyboa[...]

Chapter 4 73 PCMCIA-Related Symptom s Symptom / Error Action in Sequence System cannot detect the PC Card (PCMCIA) See “Sys tem Diagnostic Diskette” on page 45. Please run Sycard 32 Bit test. PCMCIA slot assembly Main board PCMCIA slot pin is damaged. PCMCIA slot assembly Memory-Related Symptoms Symptom / Error Action in Sequence Memory count ([...]

74 Chapter 4 NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undete rmined Problems” on page 76. Peripheral-Related Symptom s Symptom / Error Action in Sequence System configuration does not match the installed devices. Enter BIOS Setup Utility to execute “Load Setup de faults”, then reboot system. [...]

Chapter 4 75 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons th at have nothing to do with a hardware defect, such as: cosmic radiation, electros tatic discharge, o r software errors. FRU replacement should be considered only when a recurring prob lem exists. When analyzing an intermittent problem, do t[...]

76 Chapter 4 Undetermined Problems The diagnostic problems do es not iden tify which adapter or device failed, which installe d devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedure s to isolate the faili ng FRU (do not isolate non-defective FRU). NOTE: V erify th at all attached d[...]

Chapter 4 77 Index of AFlash BIOS Error Message Error Message Action in Sequence Hardware Error See “System Diagnostic Diskette” on page 45 VPD Checksum Error Reboot the system and then re stest with this diskette. BIOS Update Program Error T urn off the power and restart the system. System Error Make sure this AFlash BIOS diskette fo r this mo[...]

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Chapter 5 79 This chapter gives you th e FRU (Field Replaceable Un it ) listing in global configu rations of T ravelMate 800 series products. Refer to th is chapter whenever orderin g for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU P ARTS, you s hould check the most up-to-date information availa[...]

80 Chapter 5 Exploded Diagram THE SYSTEM SG_TM800.book Page 80 Thursday, Februar y 27, 2003 10:21 PM[...]

Chapter 5 81 LCD SG_TM800.book Page 81 Thursday, Februar y 27, 2003 10:21 PM[...]

82 Chapter 5 DVD ASSY NOTE: The exploded diagrams for CD-ROM, DVD-ROM an d DVD-RW combo module are very similar . Therefor , we put only DVD ASSY exploded diagram for your reference. Please also refer to the FRU list below for more information on different models a nd part numbers. This diagram only explains the relevant location of each part. The [...]

Chapter 5 83 HDD (W/O HDD) ASSY SG_TM800.book Page 83 Thursday, Februar y 27, 2003 10:21 PM[...]

84 Chapter 5 CA TEGOR Y P A RTNAME P ART NO. ADAPTER ADP A TER DAL T A 75W Delta ADP-75FBA PFC AP .T2301.001 ADP A TER LITEON 75W Lite-On P A- 1750-02CA PFC AP .T2303.001 BA TTERY BA TTERY SANYO LI-ION 8CELL 4400mAH SI-QT83 BT .T2303.001 BA TTERY SIMPLO LI-ION 8CELL (BA TTERY P ACK ZG14S2P , 4400mAH) BT .T2306.001 BA TTERY SANYO LI-IO N 6CELL (MODE[...]

Chapter 5 85 CABLES FFC - TOUCHP AD (M/B-- T/P BOARD-- LONG) 50.T25V7.001 FFC - TOUCHP AD (T/P BOARD-- T/P---SHORT) 50 .T25V7.002 MODEM CABLE 50.T23V7.002 POWER CORD US (3 pin) 27.T23V7.001 POWER CORD PRC ( 3 Pin) 27.T23V7.003 POWER CORD KOERA ( Pin) 27.T23V7.006 POWER CORD Continetal ( 3 pin ) 27 .T25V7.002 POWER CORD DANISH ( 3 pin ) 27 .T25V7.00[...]

86 Chapter 5 CASE/COVER/BRACKET ASSEMBL Y MIDDLE COVER W/ NAME PLA TE 42.T24V5.001 DIMM DOOR W/CAPTURED SCREW 42.T25V7.002 MINI PCI DOOR W/CAPTURED SCREW 42.T25V7.003 FRONT BEZEL 42.T25V7.004 UPPER CASE ASSY W/ TOUCHP AD 60 .T25V7.001 LOWER CASE ASSY W/O SPEAKER 60.T25V7.002 IO SHIELDING 33.T25V7.001 CPU CA TEGOR Y P A RTNAME P ART NO. SG_TM800.boo[...]

Chapter 5 87 INTEL BANIAS 1.3GHz 1M 1.35V UFCPGA2 KC.BS001.13G INTEL BANIAS 1.4GHz 1M 1.48V UFCPGA2 KC.BS001.14G INTEL BANIAS 1.5GHz 1M 1.48V UFCPGA2 KC.BS001.15G INTEL BANIAS 1.6GHz 1M 1.48V UFCPGA2 KC.BS001.16G DVD-ROM DRIVE DVD-ROM MODULE 8X QSI SDR-083 6M.T23V7.004 DVD-ROM DRIVE 8X QSI SDR-083 KV .08X03.001 DVD-ROM BEZEL FOR QSI 42.T23V7.007 CA[...]

88 Chapter 5 DVD-RW COMBO DRIVE DVD-RW COMBO MODULE 24X QSI SBW-242 DVD-RW COMBO DRIVE DVD/CDRW COMBO DRIVE 24X QSI SBW-242 KO.24X07.002 DVD-RW COMBO DRIVE DVD-RW COMBO BEZEL FOR QSI 42.T23V7.008 CASE/COVER/ BRACKET ASSEMBL Y OPTICAL DEVICE HOLDER 33.T23V7.003 BOARD OPTICAL DEVICE BOARD 55.T23V7.003 DVD-RW COMBO DRIVE DVD-RW COMBO MODULE 24X KME UJ[...]

Chapter 5 89 KEYBOARD KEYBOARD DARFON US International NSK-A641D 84KEYS KB.T2507.001 KEYBOARD DARFON UK NSK-A640U 85KEYS KB.T2507.002 KEYBOARD DARFON German NSK-A640G 85KEYS KB.T2507.003 KEYBOARD DARFON Italian NSK-A640E 85KEYS KB.T2507.004 KEYBOARD DARFON Chinese NSK-A6402 84KEYS KB.T2507.005 KEYBOARD DARFON French NSK-A640F 85KEYS KB.T2507.006 KE[...]

90 Chapter 5 BOARD INVERTER BOARD W/MA YLAR E AMBIT T18I064.00 19.T23V7.001 LCD INVERTER W/MA YLAR (SUMIDA- IV12129/T) 19.T23V7.002 CASE/COVER/BRACKET ASSEMBL Y LCD BRACKET 14.1" RIGHT W/HINGE 33.T25V7.004 LCD BRACKET 14.1" LEFT W/HINGE 33.T25V7.005 MISCELLANEOUS LCD LA TCH KIT W/SPRING 6K.T25V7.001 LCD P ANEL WITH LOGO 14" 60.T25V7.[...]

Chapter 5 91 LCD LCD MODULE 15" TFT XGA AU B150XG01 V2 6M.T25V7.014 LCD LCD 15" TFT XGA AU B150XG01 V2 (spwg-B) LK.15005.001 CABLE LCD COAXIAL CABLE 15" FOR AU XGA 50.T25V7.014 BOARD INVERTER BOARD W/MA YLAR E AMBIT T18I064 19.T23V7.001 BOARD LCD INVERTER W/MA YLAR (SUMIDA- IV12129/T) 19.T23V7.002 CASE/COVER/ BRACKET ASSEMBL Y LCD BR[...]

92 Chapter 5 BOARD LCD INVERTER W/MA YLAR (SUMIDA- IV12129/T) 19.T23V7.002 CASE/COVER/ BRACKET ASSEMBL Y LCD BRACKET 15" RIGHT W/HINGE 33.T25V7.006 CASE/COVER/ BRACKET ASSEMBL Y LCD BRACKET 15" LEFT W/HINGE 33.T25V7.007 MISCELLANEOUS LCD LA TCH KIT W/SPRING 6K.T25V7.001 CASE/COVER/ BRACKET ASSEMBL Y LCD P ANEL WITH LOGO 15" "60.[...]

Chapter 5 93 PCMCIA SLOT 21.T25V7.001 Memory MEMORY SO-DIMM DDR266/256MB/0.14U /INFINEON HYS64D32020 GDL-7-B KN.25602.001 256MB MICRON MT8VDDT3264HDG-265C3(16MX16) KN.25604.004 256MB ELPIDA W30256A6EPI652A KN.25609.001 512MB MICRON MT16VDDS6464HG-265B4 KN.5 1204.002 512MB INFINEON HYS64D64020GBDL-7-B 64MX64 (.14U) KN.51202.003 F AN F AN 31.T25V7.00[...]

94 Chapter 5 SCREWS SCREW M2.0X2.5-I-NI-NYLOK 86.T23V7.003 SCREWS SCREW I2*3M-NIHY (M2L3) 86.T25V7.008 SCREWS SCREW M2.5X5.0-I-NI-NYLOK 86.T23V7.010 SCREWS SCREW I2.5*2.5M-BNIH(4.5,0.8) SCREWS SCREW M2.5X3-I-NI-NYLOK 86 .T23V7.007 SCREWS SCREW I2.5*3M-BNIH(M2.5L3) 86 .T25V7.012 SCREWS SCREW I2.5*4M-BKAGHY(M2.5L4) 86 .T25V7.013 SCREWS SCREW M2.5*5-I[...]

Chapter 5 95 SG_TM800.book Page 95 Thursday, Februar y 27, 2003 10:21 PM[...]

Appendix A 96 T ravelMate 800 Series Model Country CPU LCD Memory HDD (GB) ODD Card Reader Wireless LAN Bluetooth 800LCi PM 1.3G 15.0 SXGA+ 2x256M 40G 24x CDRW +DVD N1 1 b N 800LCi USA & Canada PM 1.3G 15.0 SXGA+ 1x256M 40 G 24x CDRW +DVD Y 1 1a/b; 11 b N 800XC PM 1.3G 14.1 XGA 1x256M 30G 24x CDRW +DVD YN N 800XC i PM 1.3G 14.1 XGA 1x256M 40G 2[...]

Appendix A 97 Main Features • Intel® Pentium® M Processor 1.3 GHz ~ 1.6G Hz o r higher; featuring Intel® Enhance d SpeedStepTM technology • Intel 885PM (ODEM) + ICH4 chipset • 256MB DDR266 SDRAM, upgradeable to 2GB on dual soDIMM sockets • 14.1" XGA TFT LCD with 1024 X 768 pixel, 16.7 million colors; 15.0" SXGA+ TFT LCD with 14[...]

98 Appendix A SG_TM800.book Page 98 Thursday, Februar y 27, 2003 10:21 PM[...]

Appendix B 99 This computer ’s compatibility is tested and verified by Acer ’s internal testing department. All of its system functions are tested under Windows ® XP and Window s ® 2000 environment. Refer to the following lists for comp onents, adapter cards, and periph er als which have passed these tests. Regarding configuration, combinatio[...]

100 Appendix B Microsoft ® Windows ® XP Environment T est Item Specifications MONITORS Philips 1 09P 10 Dell T rinitron 21” ViewSonic GS773 ViewSonic GS790 ViewSonic PF775 P ARALLEL PORT Printer: HP Laser Jet 5M HP Desk Jet 930C HP Desk Jet 840C IOMega ZIP (LPT Port) Cable: LL5 cable 1394 PORT 1394 WD 30GB HDD 1394 HDD /IEEE 1394 (Fire Wire)/US[...]

Appendix B 101 D-Link Fast Ethernet DFE-650 D-Link CardBus DE-660 3COM 10/100 16Bit LAN Card (3CCFE574BT) 3COM(DELL) 10/100 BAST-TX LAN Card (3CCFE575BT- D) 3COM 10/100 CardBus LAN Card (3CCFE575CT) 3COM 10M LAN Card (3CCE589ET) Xircom CreditCard Ethernet 10/100 (CE3B-100) Xircom CardBus Ethernet II 10/100 (CBE2-100)/32bit Pci_ Fast Ethernet Card F[...]

102 Appendix B Canon FC-16M Apacer 128MB Pantex 128MB SunDisk 10MB USB PORT USB Mouse: Microsoft Optical USB Mouse T ARGUS Wheel Mouse Logitech Wheel Mouse Acer USB Mouse M012B0 USB Keyboard: Microsoft Internet Keyboard Pro Gateway Keyboard SK-9910U Gateway Keyboard SK-9926 SILITEK K/B USB Camera: Dlink DSC 350 Dlink DSB-C300 Intel YC72 USB HDD: Ar[...]

Appendix B 103 USB HUB: PCI USB HUB XeXtreme USB HUB General purpose USB Hub /UH-9124 USB Gamepad: Microsoft Sidewinder Gamepad Logitech WingMan GAMEP AD EXTREME Logitech WingMan RUMBLEP AD USB CCD: Intel USB CCD /CS430 Dlink DSC 350 USB CCD Logitech QuickCam Home PC Video Camera USB Speaker Phillip DSS330 USB Modem: V .90 56Kbps Fax/Modem / JA TON[...]

104 Appendix B Microsoft ® Windows ® 2000 Environment T est Item Specifications MONITORS Philips 109P 10 Dell Trinitron 21” ViewSonic GS773 ViewSonic GS790 View Soni c PF775 P ARALLEL PORT Printer: HP Laser Jet 5M HP Desk Jet 930C HP Desk Jet 840C IOMega ZIP (LPT Port) Cable: LL5 cable 1394 PORT 13 94 WD 30GB HDD 1394 HDD /IEEE 1394 (Fir e Wire[...]

Appendix B 105 D-Link Fast Ethernet DFE-650 D-Link CardBus DE-660 3COM 10/100 16Bit LAN Card (3CCFE574BT) 3COM(DELL) 10/100 BAST-TX LAN Card (3CCFE575BT-D) 3COM 10/100 CardBus LAN Card (3CCFE575CT) 3COM 10M LAN Card (3CCE589ET) Xircom CreditCard Ethernet 10/100 (CE3B-1 00) Xircom CardBus Ethernet II 10/100 (CBE2-100) /32bit Pci_ Fast Ethernet Card [...]

106 Appendix B Canon FC-16M Apacer 128MB Pantex 128MB SunDisk 10MB USB PORT USB Mouse: Microsoft Optical USB Mouse T ARGUS Wheel Mouse Logitech Wheel Mouse Acer USB Mouse M012B0 USB Keyboard: Microsoft Internet Keyboard Pro Gateway Keyboard SK-9910U Gateway Keyboard SK-9926 SILITEK K/B USB Camer a: Dlink DSC 350 Dlink DSB-C300 USB HDD: Argosy HDD E[...]

Appendix B 107 XeXtreme USB HUB General purpose USB Hub /UH-9124 USB Gamepad: Microsoft Sidewinder Gamepad Logitech WingMan GAMEP AD EXTREME USB CCD: Intel USB CCD /CS430 Dlink DSC 350 USB CCD Logitech QuickCam Home PC Video Camera USB Speake r Phillip DSS330 USB Modem: V .90 56 Kbps Fax/Modem / JA TON USB Card Reader: DA T AF AB 5 in 1 USB Flash M[...]

108 Appendix B SG_TM800.book Page 108 Thursday, Februa ry 27, 2003 10:21 PM[...]

Appendix C 109 This section describe s online techni cal support services av ailable to help you repair your Acer Systems. If you are a distributor , deal er , ASP or TPM, please re fer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Un its may access our website. However some information sources w[...]

11 0 Appendix C SG_TM800.book Page 110 Thursday, Februa ry 27, 2003 10:21 PM[...]

Index 111 A AC Adapter 28 ACPI 1.0a 22 AFLASH Utility 44 Audio 25, 26 B Battery 27 Battery Pack 51 BIOS 22 package 22 password control 22 ROM size 22 ROM type 22 vendor 22 Ve r s i o n 22 BIOS Setup Utility 33 BIOS Supports protocol 22 BIOS Utility 33–?? Basic System Settings 38 Navigating 34 Onboard Device Config uration 40 Startup Con figurat i[...]

11 2 Index LAN/Modem Combo 23 M Machine Disassembly 47 Memory Check 65 Model Definition 96 Modem 23 N num lock on indicator 12 O Online Support In formation 109 P Panel 6 Bottom 11 left 6 Rear 9 right 9 Parallel Port 25 PC Card 12 Power System Check Battery Pack 67 Power Adapter 66, 67 Processor 22 R RMA 79 RTC 26 S Second Level Cache 22 Super I/O [...]

Index 11 3 SG_TM800.book Page 113 Thursday, Februa ry 27, 2003 10:21 PM[...]