AVM FRITZ!Box 3490 International manuale d’uso

FRITZ!Box 3490 © AV M GmbH · Alt-Moabit 95 · 10559 Berlin · T elefon 030 39976-0 · info@avm.de www.avm.de Configuration and Operation 411298001 Configuration an d O p eration 4112 9 800 1[...]

FRITZ!Box 34 90 2 T able of C ontents Security and Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Handling the FRITZ !Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 C onventions in the Manual . . . .[...]

FRITZ!Box 34 90 3 7 The FRITZ!Box U ser Interface . . . . . . . . . . . . . . . . . . . . . 25 7.1 Opening the User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 7.2 Overview: FRITZ!Box at a Glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 7.3 Standard View and Advanced View . . . . . . . . . . . . . [...]

FRITZ!Box 34 90 4 12 FRITZ!Bo x as an Internet Router . . . . . . . . . . . . . . . . . . . 61 12.1 Parental C ontrols: Acc ess Profiles for Internet Use . . . . . . . . . . . . . 61 12.2 Port Forwarding: Making C omputers Access ible from the Internet . 70 12.3 Dyn amic DNS: Nam e instead of IP Address . . . . . . . . . . . . . . . . . . . 72 12.4[...]

FRITZ!Box 34 90 5 17 Ass igning FRITZ!Box a Name . . . . . . . . . . . . . . . . . . . . 116 18 C onfiguring Internet Ac c ess for Gues ts . . . . . . . . . . . . 117 18.1 Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 18.2 Wireless Guest Acc ess: Private Hotspot . . . . . . . . . . . . . . . . [...]

FRITZ!Box 34 90 6 Leg al Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 Legal Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 Declaration of CE C onformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 Disposal Information . . . . . . . . . . . . . . . [...]

FRITZ!Box 34 90 7 Secu rity and Handling Before inst alling and using the FRITZ!Bo x, please re ad the fol- lowing sec urity and handling inst ructions. Safety Instructions Before co nnecting the FRITZ!Box 3490, observe the fol lowing security ins tructions in orde r to protect yourself and the FRITZ!Box fr om harm. • Overloaded outlet s, extensi[...]

FRITZ!Box 34 90 8 • During electric al storms, light ning and electrical surge s present a danger to c onnected electrical dev ices. – Do not instal l the FRITZ!Box during an elect rical storm. – During a storm, disc onnect the FRITZ!Box fr om the power supply and from the DS L or VDSL line. • Moistu re and li quids that find their way into[...]

FRITZ!Box 34 90 9 C onv entions in the Manual This ma nua l uses the fo llowing symbols and e mphases : • Quotation m arks design ate elements and featu res in the user interfac e and paths. Example Select the “Home Network/Sm art Home” menu and then click “R egister New Dev ice”. • Pointed br ackets mark w ild car ds. Example Press the[...]

FRITZ!Box 34 90 10 The FRITZ!Box 3490 1 The FRITZ!Box 3490 W elcome! W e are pleased y ou decided on a FRITZ!Box. The FRITZ!Bo x 3490 is the hub of you r home network, connecting you r computers and network device s with the Internet . Y ou can operate the FRITZ!Bo x on a DSL or VDSL line as an Internet router . The FRITZ!Box i s equipped with port[...]

Ports, Interfaces, B uttons and LEDs FRITZ!Box 34 90 11 2 Ports, Inter fac es, Buttons and LEDs This chapt er describes the ports, in ter faces, buttons and LEDs of the FRITZ!Box. 2.1 Ports and Interfaces Possib ilities for connecting the FRITZ!Box • DSL Sock et for connecting to ADS L2+ and VDSL • LAN 1 – LAN 4 4 gigabit Ethernet ports (10/1[...]

FRITZ!Box 34 90 12 Buttons • Wirel ess access po int Integrated wir eless acc ess point for connecting to w ire- less LAN device s that use the radio stand ard IEEE 802.11a, IEEE 802.11b, IEEE 802.11g or IEEE 802.11n (in the 2.4- or 5-GHz frequency band) or IEEE 802-11ac 2.2 Buttons The FRITZ!Box has two buttons on the top of the housing. FRITZ!B[...]

LEDs FRITZ!Box 34 90 13 2.3 LEDs The FRITZ!Box 3490 h as fiv e LEDs, which flash or light up to displ ay various connection stat uses and events. LED C onditi on Meaning Powe r on • Device has elect rical power and the DSL line is ready for operation flashin g • Device has elect rical power and the connection to DSL is being estab lished or has[...]

FRITZ!Box 34 90 14 Before Y ou Connect th e FRITZ!Box 3 Before Y ou C onnect the FRITZ!Box • See the information on Security and Handling on page 7 . • Chec k the contents of you r FRITZ!Box p ackag e. See page 14 to find out what is included in the package. • Make su re that the requiremen ts for operating the FRITZ!Bo x have been met; see p[...]

Requirements for Oper ation FRITZ!Box 34 90 15 • for the wireless LAN c onnection to tablets, smartphones and computers: T ablets, smartphones or computers that su pport wire- less LAN c ompliant with IEEE 802.11ac, IEEE 802.11n, IEEE 802.11g, IEEE 802.11a, or IEEE 802.11b. C omput- ers that do not have wireless LAN integrated can be equipped wit[...]

FRITZ!Box 34 90 16 Connecting the FRITZ!Bo x 4 C onnecting the F RITZ!Box • Before y ou conne ct the FRITZ!Bo x, read the instructions on Security and Handling on page 7 . • C onnect the FRITZ!Box to the power supply . • C onnect the FRITZ!Box t o your Internet c onnection. 4.1 C onnecting to Electr ical Po wer C onnecting to the power supp l[...]

Connecting t o the Internet FRITZ!Box 34 90 17 C onne cting to the DSL Line C onnecting to a telephone sock et 1. Pick up the DS L cable (gra y) included in the packag e. 2. Inser t one end of the cable into the socket on the FRITZ!Bo x labeled “DSL ”. 3. C onnect the other end to the socket on the D SL splitter labeled “DS L” or something [...]

FRITZ!Box 34 90 18 Connecting t o the Internet C onn ecti ng to the I nter net via the Mobile Netw ork If no other kind of Internet c onnection is av ailable, y ou can use your FRITZ!Box to connect to the Internet via the mobile communic ations network. A USB modem for mob ile Internet acc ess (UMT S/HSP A) is required for this. The FRITZ!Box su pp[...]

Connecting a C omputer wi th a Network Cable FRITZ!Box 34 90 19 5 C onnecting a C omputer w ith a Network C able Y ou can connect computer s and other network devices with the FRITZ!Bo x usin g a network ca ble. 5.1 C onnecting to th e C omputer One comput er or other network devic e can be c onnected to each LAN port o f the FRITZ!Box. C onnecting[...]

FRITZ!Box 34 90 20 Connecting a Network Hub or Switch 1. Insert the netwo rk cable incl uded in the pac kage into the uplin k port of the network hub or ne twork switc h. Y ou can also use any other network c able. For more in- formation, see page 131 . 2. Insert the free end of the cable into a LAN sock et on the FRITZ!Box. The FRITZ!Box and the n[...]

Connecting C o mputers with the FRITZ!Box ov er Wireless LAN FRITZ!Box 34 90 21 6 C onnecting C omputer s with the FRITZ!Box ov er Wireless LAN C omputers and other device s with wireless LAN, for instanc e smart- phones and netw ork printers , can be c onnected wir elessly w ith the FRITZ!Box. 6.1 Procedur e for Establ ishing Secur e Wireles s LAN[...]

FRITZ!Box 34 90 22 Establis hing a Wireless LAN Connection Using WP S 2. Open the wireles s LAN software on the c omputer. In Windows 8 and 7, for inst ance, click the wi reless LAN symbol in the task bar. 3. Select the wireless radio network of the FRITZ!B ox. The preconf igured name of the wire less LAN rad io net- work is “FRITZ!Bo x 3490”. [...]

Establis hing a Wireless LAN Connection Using WP S FRITZ!Box 34 90 23 C onne cting to Othe r Wireless Devices Here is how to est ablish a wireles s connection with WPS on a wirel ess LA N de vice wit hou t Win dows : 1. If the FRITZ!Box“ LED on the WLAN” is off , press the “WLAN” button briefly . The wir eless r adio network of th e FRITZ!B[...]

FRITZ!Box 34 90 24 Estab lishing a Wireles s LAN C onnection with a Network Key 6.3 Estab lishing a Wireless LAN C onnection with a Network Key Y ou can establi sh a wireless LAN c onnection by entering the FRITZ!Box network k ey on the wireless device: 1. If the“WLAN” LED on the FRIT Z!BoxWLAN is off , press the “WLAN” button briefly . The[...]

The FRITZ!Bo x User Interface FRITZ!Box 34 90 25 7T h e F R I T Z ! B o x U s e r I n t e r f a c e The FRITZ!Bo x has a user interf ace you c an open in a web browser on your com pute r. In the user interfac e you c an set up the FRITZ!Bo x, enable or di sable functions and receive information on the FRITZ!Box and on your con- nections. 7.1 Openin[...]

FRITZ!Box 34 90 26 Overview: FRITZ!Box at a Glanc e The “Overview” pag e of the FRITZ!Box In the upper area of the window the complet e product name of your FRITZ!Box is displ ayed, along with the curren tly in- stal led version of FRITZ!OS, an d its curr ent energy consump- tion. Depending on your settings, the following information is di s- p[...]

Standard View and Advanced View FRITZ!Box 34 90 27 7.3 Standar d View and Advanc ed View The FRITZ!Box us er interface h as two view s: the standar d view and the advanc ed view. Upon delivery , the FRITZ!Box interface is set to displ ay the standard v iew. In the standar d view all of the settings re- quired for daily operation of th e FRITZ!Box a[...]

FRITZ!Box 34 90 28 Using System Function s of the FRITZ!Box 8 Us ing Syst em Functions of the FRITZ!Bo x The FRITZ!Box off ers a slew of system f unctions lik e notification ser - vice s, diagnostics fu nctions and up dating services, which inf orm you about the activi ties and functional stat us of the FRITZ!Box and help you operate the FRITZ!Bo x[...]

Using Energy- Saving Func tions of the FRITZ!Bo x FRITZ!Box 34 90 29 The current ener gy consumption of the tot al FRITZ!Box sy stem is displ ayed on the “Over view” page. From there, click with the mouse to view the “Energy Monitor”, which display s de- tails on the ener gy consumption. Energy-Efficient Operation of th e Wireles s LAN Radi[...]

FRITZ!Box 34 90 30 Push Servic es: Notific ation Services of the FRITZ!Box Saving Energy at the LAN Ports For ener gy-efficient use of y our gigabit LAN ports you c an specify for each individual LAN port whether it should always operate with ful l power (power mode) or with r educed energy consumption (green mode). With green mode you can r educe [...]

Push Servic es: Notific ation Services of the FRITZ!Box FRITZ!Box 34 90 31 Availa ble Push Ser vices Y ou can request push service mail s about the following FRITZ!Box are as and activ ities: Enabling P ush Services A wiz ard is avail able in the FRITZ!Bo x user interface to guide you step by step thr ough the configuration o f push ser vices. 1. O[...]

FRITZ!Box 34 90 32 Locking the Buttons on the FRITZ!Box C onfiguring Pu sh Services Y ou can adjust the push services to your needs, and also di s- able any or all push servic es. 1. Open the FRITZ!Box user interfac e; see page 25 . 2. Select the “Sy stem / Push Service / P ush Services” menu. 3. T o c onfigure a push service, click the “Edit[...]

Saving and Res toring the FR ITZ!Box Settings FRITZ!Box 34 90 33 8.5 Saving and Restoring the FRITZ!Box Settings All of the settings you configur e in the FRITZ!B ox c an be saved in a backup file. With this file you can restore y our settings at any time: • in the same FRITZ!Box or another FRITZ!Box of the sa me model • in a different FRITZ!Bo[...]

FRITZ!Box 34 90 34 Saving and Res toring the FR ITZ!Box Settings • Backup files created wit h the same F RITZ! Box. If you apply settings from a backu p file creat ed with the same FRITZ!Bo x, all settings will be restor ed in full. • Back up file s crea ted with a differ ent FRITZ!Bo x of the same model. If you apply settings from a backu p fi[...]

Update: Updating FRIT Z!OS FRITZ!Box 34 90 35 8.6 Update: Updating FRITZ !OS AV M p rovides re gular free updates for your FRI TZ!B ox. This software—c alled FRITZ!OS—cont rols all of the FRITZ!Bo x func - tions. Updates provide f or maximum security f or your FRITZ!Bo x, cont ain further deve lopments of exi sting FRITZ!B ox functions and oft [...]

FRITZ!Box 34 90 36 Update: Updating FRIT Z!OS 4. T o tr ansfer the FRITZ!OS upda te to the FRITZ!Box, click “Star t U pdate Now ”. The FRITZ!OS update begins a nd the “Info” LED on the FRITZ!Box s tarts flashing. The FRITZ!OS upd ate is complet e when the “Info” LED stop s flashing. Performing a Manual Update In some cases it i s not po[...]

Update: Updating FRIT Z!OS FRITZ!Box 34 90 37 Now you can c opy the FRITZ!OS file to the computer that is connected to the FR ITZ!Box, fo r instance using a USB flash drive. Performing a FRITZ!OS Update 1. Open the FRITZ!Box user interfac e; see page 25 . 2. Enable the adv anced view . 3. Select “System / Update / FRITZ!O S File”. 4. Cli ck the[...]

FRITZ!Box 34 90 38 Configuring an Internet Connection in the FRITZ!Box 9 C onfiguring an Internet C onnection in the FRITZ!Box Once you ha ve co nne cted th e FR IT Z!B ox to yo ur In ter net con nec tio n, you must configure the Intern et conn ection in the FRITZ!Box user in- terface so that the FRITZ!Bo x can est ablish the c onnection to your In[...]

Internet C onnection for C able FRITZ!Box 34 90 39 C onfiguring Y our Internet Connection W ithout the Wizard Ch oose this method if the FRITZ!Bo x is connected to a DSL modem or a DSL router , or integrated into an existing net - work. 1. Open the FRITZ!Box user interfac e; see page 25 . 2. Switch to the advanced view; see page 27 . 3. Select the [...]

FRITZ!Box 34 90 40 Internet C onnection over LAN 1: FRITZ! Box a s a Rout er 3. Select the “Internet / Mobile Commu nications” menu. The “Mobile C o mmunic ations” menu is not av ailable un- til the UMTS/HSP A m odem has been connected t o the USB port of the FRITZ!Box. 4. Select the setting “Mobile c onnection enabled”. 5. C onfigure t[...]

Internet C onnection over LAN 1: FRITZ! Box a s a Rout er FRITZ!Box 34 90 41 3. Select the “Internet / Accou nt Information” menu. 4. Select the “Exis ting connection ov er LAN” entry from the “Internet service prov ider” drop-down li st. 5. Clic k “Apply”. The FRITZ!Box i s configur ed as a router and the network rang e is ch anged[...]

FRITZ!Box 34 90 42 Surfing the Net 9.5 Surfing the Net 1. Start a web browser on your computer . 2. Enter in the address field the URL of the web page you would like to vis it, for instance avm.d e/e n . The requested Internet page is opened and di splay ed.[...]

Password Protection: Using FRITZ!Box Safely FRITZ!Box 34 90 43 10 Pa sswor d Protection: U sing FRITZ!Bo x Safely Passwor d protection for acces s to the user interface is a secu rity fea- ture of your FRITZ!Bo x. This sect ion describes how to use a password for the FRITZ!Box u ser interface and why y ou should use pas sword protection. For additi[...]

FRITZ!Box 34 90 44 Using a FRIT Z!B ox Password Passw ord Ti ps • Select a password with at least eight characters, which includes capitals and l ower-case letters as well as nu- merals and spec ial charact ers. See “Ch aracters for P assword s” in the Help of the FRITZ!Box user int erface for more inf ormation about which characters y ou’r[...]

Using a FRIT Z!B ox Password FRITZ!Box 34 90 45 3. In the “FRITZ!Box pa ssword” field, ent er the passwo rd you specified. For more information on the ch aracters you ma y use for the pass word, see the Help in the FRITZ!Bo x user inter- face. 4. Save your changes by cl icking “ Appl y”. Y ou will be directed to the welc ome screen of your [...]

FRITZ!Box 34 90 46 Using FRITZ!Bo x Users • Log Of f Click “L og Off” here to le ave the FRITZ!Box user inter- face. Log off of the FRITZ!Bo x user interfac e before you su rf the web with your browser . If you do not click on the FRITZ!Box user int erface for a period of longer th an sixty minutes, you w ill be logg ed off automatically . 10[...]

Using FRITZ!Bo x Users FRITZ!Box 34 90 47 4. Specify whether or not the new F RITZ!Box user is al lowed to acces s from t he Internet the FRITZ!Box contents for which she or he has acc ess rights. Keep in mind that in order to acc ess the FRITZ!Box from the Internet, a corresponding service must also be en- abled in the FRITZ!Box. For information o[...]

FRITZ!Box 34 90 48 Using FRITZ!Bo x Users Setting Up More FRITZ!Box U sers 1. In the FRITZ!Box us er interf ace, open the “Sy stem / FRI TZ! Box Use rs / Us er ” me nu. A list of the FRITZ!Bo x user acc ounts is display ed. Click the bu tton af ter eac h list entr y to view, cha nge , or delete the corresponding user ac count. 2. Clic k the “[...]

Using FRITZ!Bo x Users FRITZ!Box 34 90 49 Rights fo r FRITZ!B ox U sers The rights define which contents of the FRITZ!Box a FRITZ!Box user is al lowed to acc ess. The rights check ed in the user ac coun t are grante d to the FRITZ!Box user f or acce ss from the home network and—if en- abled—also for acc ess from the Internet; see page 50 . Y ou[...]

FRITZ!Box 34 90 50 Using FRITZ!Bo x Users Ac ces sing the FRITZ! Box f rom the Int ernet T o be able to ac ces s your FRITZ!Bo x from the Internet, the fol- lowing conditions must be fulfilled : • Y ou have set up an acc ount with the MyFRITZ! service; see page 55 . Y our FRITZ !Box is registered with this My- FRITZ! acc ount. • The option “A[...]

Using FRITZ!Bo x Users FRITZ!Box 34 90 51 • With a FRITZ!Box user acc ount that has only the right to acc ess a certain are a of the NAS, you can gr ant your friends Internet acces s to your latest vacation pictures, for instance. Prec onfigured FR ITZ!Box U ser: ftpuser The first time yo u open the overview of user acc ounts under “Sy stem / F[...]

FRITZ!Box 34 90 52 Using FRITZ!Bo x Users Click the blue triangle to c ontrol basic functions of this user acc ount: • Ch ange e-mail address Select the “C hange e-mail address” ent ry to assign a dif - ferent e-mail address to the current user ac coun t. • Cha n ge Pa ss wo r d With th e “Cha nge pas sword” ent ry you can c hange th e [...]

Forgot Password —What to D o FRITZ!Box 34 90 53 10.4 F orgot Pas sword— What t o Do If you hav e forgotten you r password for the user int erface, for rea sons of security , you ha ve to restore the factory s ettings to your FRITZ!Box. Y ou can avoid this b y enabling the “Forg ot password” pus h service whe n yo u con fi gur e yo ur FR IT [...]

FRITZ!Box 34 90 54 “No login” Mode 4. In the “W elcome to you r FRITZ!Box” window , click “For - got yo ur pass word? ” un der neat h th e passw ord q uer y and follow the ins tructions on the scr een. The FRITZ!B ox i s reset to the f actory settings and then re- started. Afterwards you c an once again ac ces s the FRITZ!Box user int e[...]

MyFRITZ! : Accessing the FRITZ!Box from Anywh ere FRITZ!Box 34 90 55 11 MyFRITZ!: Acc ess ing the FRITZ!Box fr om Anywhere MyFRITZ! is a web ser vice fr om AVM, with which you c an acces s your FRITZ!Box fr om anywhere in the world over the Internet, just as if you were at home. Thi s chapter desc ribe s what MyFRITZ! does and how to configur e MyF[...]

FRITZ!Box 34 90 56 Configuring MyFRITZ! Crea ti ng a M yF RI TZ ! A cco unt T o set up a MyFRITZ! ac count, use a co mputer that fulfills the follo wing requirements: • The computer is c onnected with the Internet. • Y o u can access your e-ma il o n th is co mpu te r. Set up the MyFRIT Z! acc ount in the FRITZ!Box user interfac e: 1. Open the [...]

Using MyFRIT Z! FRITZ!Box 34 90 57 8. Y ou are forwarded to the MyFRITZ! website, wher e you are prompted to read the terms of use and activate the acc ount. Once the acc ount has been activ ated successfully , you will end up back on your FR ITZ!Box user interface. Now the FRITZ!Bo x is regist ered with y our MyFRITZ! ac count. On the MyFRITZ! pag[...]

FRITZ!Box 34 90 58 Using MyFRIT Z! MyFRITZ! ov er a Smartphone or T ablet With the MyFRITZ!App from A VM you can u se the MyFRITZ! web service on the follo wing devices: • Android smartphones or An droid t ablets with Google Android 2.2 or later • iPhone (model 3GS or l ater) or iPod t ouch (3rd gener a- tion or higher) or iPad with iOS 5.0 or [...]

Using MyFRIT Z! FRITZ!Box 34 90 59 MyFRI TZ! in the H ome N etwor k M y F R I T Z ! c a n a l s o b e u s e d o v e r t h e w e b b r o w s e r o f a n y d e v i c e in the home network that is c onnected with the FRITZ!Box. 1. Enter myfritz.b ox in the address field of y our browser . 2. Log in to your FRITZ!Bo x. Depending on the login method y o[...]

FRITZ!Box 34 90 60 Security with MyFRITZ! 11.3 Security w ith MyFRITZ! For the fo llow ing MyFRITZ! acti vities the HT TPS secu rity proto- col is us e d: • setting up a MyFRITZ! account with myfritz. net • regis tra tion of the FRITZ!Bo x wi th the MyFRITZ! ac coun t • acc essing the MyFRITZ! page of y our FRITZ!Box ov er myfrit z.net • ac[...]

FRITZ!Box as an Internet Router FRITZ!Box 34 90 61 12 FRITZ!Box as an Internet Router The FRITZ!Box c onnects computers in y our home network with the In- ternet. This chapter explains the possi bilities presented by using the FRITZ!Box a s an Internet router and how to take adv antage of them. 12.1 Parent al C ontrols: Ac cess Profile s for Intern[...]

FRITZ!Box 34 90 62 Parental C ontrols: Acc ess Profiles for Internet Use • Network device s that log in to the FRITZ!Box guest net- work are au tomatically assigned the “Guest” a cces s pro- fil e. Th is is th e o nl y acce ss profile possible in the guest network. Preconfigur ed Access Profiles In the FRITZ!Box there ar e four prec onfigured[...]

Parental C ontrols: Acc ess Profiles for Internet Use FRITZ!Box 34 90 63 The “Guest” Acc ess Pr ofile The “Unlimited” Acc ess Profile The “Block ed” Acc ess Profi le Property Description Limitations The profile has the following set - tings configured u pon delivery: • There are no time restrictions. • HTTPS queries are permitted. ?[...]

FRITZ!Box 34 90 64 Parental C ontrols: Acc ess Profiles for Internet Use Online time The online time is defined as fol lows: Example: For a chi ld yo u can co nf ig ur e a n acce ss pr of il e t o be assi g ne d to all of the child’s network devi ces. The online time in the ac - ces s profile could loo k something like thi s example: Permitted W [...]

Parental C ontrols: Acc ess Profiles for Internet Use FRITZ!Box 34 90 65 • Permit websites w ith a whitelist: – The whitelist i s a filter lis t that should be used when acce ss should be limited to just a few websites. – Acce ss to web pages entered in the whitelist is per- mitted. – When a wh itelist is used, o nly those websites includ -[...]

FRITZ!Box 34 90 66 Parental C ontrols: Acc ess Profiles for Internet Use C onfiguring P arental C ont rols Requirements The “Internet / Filt ers” menu is a vailab le only if you hav e set up the Internet c onnection in the FRITZ!Box and alre ady es- tabli shed an Internet connection. Limitations The “Internet / Filt ers” menu is not avail a[...]

Parental C ontrols: Acc ess Profiles for Internet Use FRITZ!Box 34 90 67 Confi g uri ng an Acce ss Pr of il e Requirements The “Internet / Filt ers” menu is a vailab le only if you hav e set up the Internet c onnection in the FRITZ!Box and alre ady es- tabli shed an Internet connection. Limitations The “Internet / Filt ers” menu is not avai[...]

FRITZ!Box 34 90 68 Parental C ontrols: Acc ess Profiles for Internet Use Editing a Filter Li st 1. Open the FRITZ!Box user interfac e; see page 25 . 2. Select the “Internet / Filt ers” menu. 3. Select the “Lists” tab. 4. Cli ck the button. 5. Select the list you would like to edit and then click “Ed- it”. 6. Edit the list in the window [...]

Parental C ontrols: Acc ess Profiles for Internet Use FRITZ!Box 34 90 69 A VM FRITZ!Box Parental C ontrols for Windows Users In the Windows operating systems (Windows 8, Windows 7 and Windows XP), parental c ontrols can be also co nfigured for each indiv idual Windows user. Y ou will need the “AVM FRITZ!Box Parental C o ntrol” software if multi[...]

FRITZ!Box 34 90 70 Port Forwarding: Making Computers Ac cess ible from the Internet C onfiguring Parent al Cont rol for Windows Users 1. Open the FRITZ!Box user interfac e; see page 25 . 2. Select the “Internet / Filt ers” menu. 3. Select a Windows user on the “Parental C ontrols” tab. 4. Click the button. 5. Select the acc ess profile to b[...]

Port Forwarding: Making Computers Ac cess ible from the Internet FRITZ!Box 34 90 71 Setting Up Port Forwarding in the FRITZ!Box • IPv4: Port forwarding for IPv4 is set u p in the “Internet / Permit Acc ess” menu, on the “Port Forwarding” pag e. • IPv6: Enable the advanc ed view. Port forwarding for IPv6 is also set u p in the “Interne[...]

FRITZ!Box 34 90 72 Dynamic DNS: Name instead of IP Addres s Determining the IPv4 Address for Ac cess ing the FRITZ!Box If you h ave enabl ed por ts for forwarding in the FRITZ!Box, oth- er Internet users can ac ces s your comput ers at the IP address ass igned to your FRITZ!Bo x by the Internet service pro vider. This is a pub lic IPv4 address. Her[...]

Acc ess from the Internet via HTTPS, F TP and FTPS FRITZ!Box 34 90 73 Every time the IP address ch anges, the FRITZ!Box t ransmits the new IP address to the dynamic DNS provider in the form of an update request. Then the domain name is assigned to the current IP addres s by the dynamic DNS prov ider. Setting Up Dynami c DNS in the FRITZ!Bo x 1. Ope[...]

FRITZ!Box 34 90 74 Acc ess from the Internet via HTTPS, F TP and FTPS • HTTPS (Hypertext Tr ansfer Protocol Secure) HTTPS is an Inter net protocol for bug-proof commu nica- tion between the web server and the browser in the W orld Wide W eb. Enable this protoc ol to al low acc ess to the FRITZ!Box from the Internet. • FTP (File T ransfer Protoc[...]

Prioritization: Right of W ay for Internet Acc ess FRITZ!Box 34 90 75 12.5 Prioritiz ation: Right of Wa y for Internet Acce ss Prioritization is a function you c an use to specif y that network applications and network devic e s be treate d with higher or lower priority when they acc ess the Internet connection. For example, you m ay wish to ensu r[...]

FRITZ!Box 34 90 76 Prioritization: Right of W ay for Internet Acc ess Prioritized Applic ations This categ ory is suitable for applications that require a f ast re- action time (for example, company acc ess, terminal applic a- tions, games). • For network applications prioritized in thi s category , 90% of the FRITZ!Box’s u pload bandwidth is a[...]

VPN: Remote Ac cess t o the Home Network FRITZ!Box 34 90 77 • Discar d low-priority packets in order to ensu re the trans- miss ion of higher-priority pa ck ets. This technique is used whenever mor e pack ets are supp osed to be sent to the Internet than the upstre am transmission rate of the Internet c onnection allows. • As long as no pac ket[...]

FRITZ!Box 34 90 78 VPN: Remote Ac cess t o the Home Network The A VM webs ite offers a Service P ortal which presents c om- prehensive information on VPN in gener al and in connecti on with the FRITZ!Box. Vi sit this portal to obtain more detailed in- forma tio n. avm.de/en/vpn C onfiguring VPN in the FRITZ!Bo x 1. Open the FRITZ!Box user interfac [...]

Freely Selectable DNS Servers FRITZ!Box 34 90 79 configu ration. Al l of the neces sary VPN settings, lik e the encryption method and access rule s, are set automati- cally . The resulting configurat ion fi les must be imported to the terminals of the VPN tu nnel. At the terminal with the FRITZ!Box the configu ration file is then imported to the FR[...]

FRITZ!Box 34 90 80 DNSSE C: Security for DNS Queries 12.8 DNS SE C: Security for DNS Queries DNSSE C is shor t fo r Domain N ame System Security Exten- sions. As the name says, this i s an extension of DNS, the do- main nam e s ystem . DNSSE C ensures that both the DNS ser ver and the informa- tion returned by the D NS ser ver are authentic , or ge[...]

IPv6: The New Internet Protocol FRITZ!Box 34 90 81 12.9 IPv6: The New I nternet Protocol IPv6 stands for Internet protoc ol vers ion 6 and is the succ es- sor to IPv4. The FRITZ!Box su pports the new IPv6 web protocol and c an establis h IPv6 connections: • IPv6 support can be swit ched on in the FRITZ!Box user interfac e. • For simult aneous u[...]

FRITZ!Box 34 90 82 Mobil e Net work : Replaci ng Fa ulty DSL • Time synchronization over NTP (Network Time P rotocol) • Remote acc ess via htt ps • Dynamic DNS vi a dyndns.org and namema ster.de C onfiguring IPv6 in the FRITZ!Box 1. Open the FRITZ!Box user interfac e; see page 25 . 2. Enable the adv anced view . 3. Select the “Internet / Ac[...]

LISP: FRITZ!Box a s a LISP Router FRITZ!Box 34 90 83 Here is ho w to set up the mobile t elephone conne ction as a substitute upo n DSL fail ure: 1. Insert the USB modem in the USB po rt on the FRITZ!Box. 2. Open the FRITZ!Box user interfac e; see page 25 . In the “Internet” menu, the sub-menu “Mobile C ommu- nications” i s displa yed. 3. S[...]

FRITZ!Box 34 90 84 LISP: FRITZ!Box a s a LISP Router Definition and C omponents LISP: Definition Properties of RL OC and EID LISP: Loc ator/Identifier Separ ation Protoco l IP protocol LISP is a protocol for the transmission of IP packets. IP address pair LISP uses IP addres s pairs: • One IP address for identification, which is called the EID (E[...]

LISP: FRITZ!Box a s a LISP Router FRITZ!Box 34 90 85 C omponents of a LISP Sy stem Possible Uses • LISP is useful if technical or organization reasons make it preferab le to keep the s ame IP addresses, ev en when you switch Internet servic e providers. Mobility ex ample: When you cha nge l oca tio ns , d evice s do not lose their identit y (host[...]

FRITZ!Box 34 90 86 LISP: FRITZ!Box a s a LISP Router Co n f i g u r i n g F R I T Z ! B o x a s a L I S P R o u t e r FRITZ!Box as a LISP Router • Th e FR I TZ ! B ox ca n be co n fi g ure d as a LI S P ro ut er. • As a LISP router the FRITZ!Box i s an xT R (ETR and IT R). Preparations Y ou need a LISP prov ider.  Register with a LIS P pro v[...]

FRITZ!Box as a Wireles s Acce ss Point FRITZ!Box 34 90 87 13 FR IT Z!B ox as a Wi rel ess A ccess Po in t The FRITZ!Box i s a wireless ac cess po int for wireless devic es lik e note- books, t ablets or sm ar tphones. Th e FRITZ!Box c an establish wireless LAN connec tions com pliant with t he fast Wireless AC stan dard and the Wirel ess N standard[...]

FRITZ!Box 34 90 88 Extending a Wireless Netw ork Switc hing Wireles s LAN On and Off Y ou can sw itch the wi reless r adio network of the FRITZ!Bo x on and off at any time, even when the devic e is hibernating. • Press the “WLAN” button on the FR ITZ!Box briefly 13.2 Ext ending a Wireless Network The range of a wireless r adio network is not [...]

Wireless LAN— Getti ng T echni cal FRITZ!Box 34 90 89 Y ou can configur e a FRITZ!Box as a repe ater by working through the following steps: 1. Open the FRITZ!Box user interfac e; see page 25 . 2. Select the “System / View” menu. 3. Select the “Advanced View” option and confirm by clic k- ing “Apply”. 4. Select the “WLAN / Repeater?[...]

FRITZ!Box 34 90 90 Wireless LAN— Getti ng T echni cal IEEE 802.11a Because this standard works exclusi vely in th e seldom used 5-GHz range, it offers the oppor tunity to tr ansmit data rela- tively free of interference fr om external influences. Wireless devic es that support 802.11a are muc h less c ommon than devic es that work in accor dance [...]

Wireless LAN— Getti ng T echni cal FRITZ!Box 34 90 91 IEEE 802.11ac This stand ard provides for transmi ssion rates in the gig abit range . The high throughput rates are ac hieved using w ider wireles s LAN channels, de eper modulation and more MIMO stre ams. Ch annels can be 20, 40, or 80 MHz wide. Modul a- tions of up to 8 bit/256QAM are applie[...]

FRITZ!Box 34 90 92 Wireless LAN— Getti ng T echni cal band. This means the FRITZ! Box c an be implemented as an especial ly flexible wir eless acc ess point for the vari- ous wireless dev ices and applications in your network. • Set the standards of the two wireless radio network s in the FRITZ!Box such that they are c ompatible with all of the[...]

Wireless LAN— Getti ng T echni cal FRITZ!Box 34 90 93 11n, 11a In your r adio network there are wireless LAN devices that are compatible w ith on e or both of t he following standards: • 802.11n • 802.11a Set the wireles s LAN standard for the 5-GHz frequency band to: 802.11n+a 11ac In your r adio network there are wireless devices th at supp[...]

FRITZ!Box 34 90 94 Wireless LAN— Getti ng T echni cal FRITZ!Box su pports the AES encryption procedure a s part of the WP A2 mechanis m, and the TKIP encryption proc edure as part of the WP A mechanism. Thi s means that the FRITZ!Box can be used in c ombination w ith any wireless dev ices that al- so support WP A2 with AES or WP A with TKIP . Fre[...]

Wireless LAN— Getti ng T echni cal FRITZ!Box 34 90 95 Wirel ess A uto Chan nel With the wireless auto channe l funct ion, the FRITZ!Bo x auto- matically se arches for the channel subject to the least inter- ference. Thi s process takes into c onsideration int er ferenc e from r adio networks i n the vicinit y (wireles s acc ess points) and potent[...]

FRITZ!Box 34 90 96 Wireless LAN— Getti ng T echni cal 2.4 GHz and 5 GHz The FRITZ!Box works in the w ireless network in the 2.4-GHz rang e and paral lel in the 5-GHz rang e. Both frequency ranges can be used s imultaneous ly for wireless LAN c onnections. This means you alway s have the optimum data c onnection at your disp osa l: For application[...]

Wireless LAN— Getti ng T echni cal FRITZ!Box 34 90 97 Increasing ba ndwid ths als o increases the p robabilit y of in ter- ference by wirel ess networ ks in the vicinity. Larg e bandwidths reduce the fr equency range av ailable to othe r wireless net - works in the vicinity . Allocation of the Wireless LAN C hannels in the 2.4-GHz Range Allocatio[...]

FRITZ!Box 34 90 98 FRITZ!Box C onnects Network Devic es 14 FRITZ!Bo x C onnects Network Device s All network devic es connected with the FRITZ!Box c omprise a network. Ne t wo rk d ev i ces in c lu d e, fo r in st an ce , com p ut e rs , g am e con s ol es a nd smar tph on es. Th e de vices can b e co nn ec ted with the FR ITZ !B ox by ca - ble or [...]

Network Settings in the FRITZ!Box FRITZ!Box 34 90 99 The columns have the followin g meanings : Ac ces sin g Ne t w or k De vi ce s b y M o us e Cli c k Network devices th at can be reached ov er the HTTP protocol can be acc essed within the home network with a the click of the mouse. Clic king the devic e name opens the user interfac e of the HTTP[...]

FRITZ!Box 34 90 100 Network Settings in the FRITZ!Box When this setting is enabled for a network devi ce, the DHCP server of the FRITZ!Bo x will a ssign the s ame IP address t o this device each time the c onnection is established. Starting the C omputer—W ake on LAN W ake on LAN is a fu nction that allows a computer in the loc al network to be s[...]

Network Settings in the FRITZ!Box FRITZ!Box 34 90 101 The IP address and the corres pon ding subnet mask yield the followi ng va lues : The follow ing IPv4 addresses cannot be ass igned because they are reserved for certain pu rposes: IP Address in C ase of Emer gency The FRITZ!Box h as a fix ed IP address that c annot be changed. The FRITZ !Box al[...]

FRITZ!Box 34 90 102 Network Settings in the FRITZ!Box • Fix ed IPv4 addresses are r egistered in the network set - tings of the comp uter , and you do not want to or are not permitted to change these addresses. • Y ou want to connect the FRITZ!Box to the local IPv4 net- work in order to make the FRITZ!Box fe atures avai lable to all of the comp[...]

Network Settings in the FRITZ!Box FRITZ!Box 34 90 103 Fix ed IP v4 Addresses When the DHCP S erver Is Enabled If you would like to configure fix ed IP v4 addresses on individual computers c onnected with the FRIT Z!Box even though DHCP server is enabled, please note the following: • The IPv4 addresses must be from the IP v4 network of the FRITZ!B[...]

FRITZ!Box 34 90 104 Network Settings in the FRITZ!Box Note th at change s to the network sett ings in the FRITZ!Bo x may mak e it necessary to adjust the network settings of your comput ers so that you c an continue to acc ess the FRITZ!Bo x user interface. IPv6 Settings i n the FRITZ!Box The follow ing settings optio ns for IPv6 are found in the a[...]

Obtaining an IP Addr ess Automatic ally FRITZ!Box 34 90 105 The DHCPv6 ser ver as signs the network devic es their IPv6 set- tings. These settings are used in stead of the dat a in the router advertisement messag es. The DNS se r ver, IPv6 prefix es or IPv6 addresse s can al l be assi gned by DHCPv6. Define which IPv6 settings should be assigned b [...]

FRITZ!Box 34 90 106 Obtaining an IP Addr ess Automatic ally Obtaining an IP Addr ess Autom atically in Windows Open the network connections: • In Windows 8.1 and Windows 8 Pres s the Windows k ey and the Q k ey at the same time. The search menu for app s is opened. Enter “ncpa.cpl” in the search field and click enter. Ente rin g “ ncpa. cpl[...]

Obtaining an IP Addr ess Automatic ally FRITZ!Box 34 90 107 4. On the “General” tab, en able the options “Obt ain an IP address automatic ally” and “Obtain DNS server address automatic ally”. 5. Click “OK” to s ave the settings. 6. Only in Windows 8.1, Windows 8 , Windows 7 and Wind ows Vista : Enable the options “Obtain an IPv6 a[...]

FRITZ!Box 34 90 108 Obtaining an IP Addr ess Automatic ally Obtaining an IP Addr ess Autom atically in Linux For co mprehensive inform ation an d tips on the topic of net- work settings in Linu x , see, for example: www.tldp.or g/HOWTO/NET3-4-HOWT O-5.html[...]

Connecting USB Dev ices to the FRITZ!Box FRITZ!Box 34 90 109 15 C onnecting USB Dev i ce s to the FRITZ!Box The FRITZ!Box h as two USB port s to which y ou can connect v arious USB devic es. Al l network devic es in the FRITZ!B ox home netw ork can use these USB devic es jointly and simult aneously . This chapt er describes how to share a printer i[...]

FRITZ!Box 34 90 110 Using USB Devices Safely • Y ou can connect a USB hub to the FRITZ!Box and use up to four USB devic es at this hub. Y ou can use USB hubs with or without a separate power supply . W e recommend deploying a USB hub with its own power supply if the USB devic es to be connected ex - ceed a tot al current c onsumption of 900 mA; s[...]

Accessing USB Memo ry FRITZ!Box 34 90 111 • configu re various FRITZ!Bo x users. Y ou c an configu re a password for each FRITZ!Box us er and then spe cif y which connect ed USB storag e media each user i s al- lowed to ac ces s. A USB stor age medium c onnected to the FRITZ!Box c an be reached in the home networ k by entering the shared FRITZ!Bo[...]

FRITZ!Box 34 90 112 Sharing a USB Printer Suitable pla yback devices lik e T V sets, web radios, smartphone s and the Windows Media Player c an then cal l up the data from the media server for st reaming. Playback devic es to be used in connection with the me- dia server must support the UPnP A V standar d. The term “DLNA” is often used to desi[...]

Sharing a USB Printer FRITZ!Box 34 90 113 7. Enter any name you wish in the “Port name” field and click “N ext”. 8. Select the “Custom” option and click “Settings...”. 9. Enable the “Ra w” option. 10. Enter “9100” in the “Port number” field and click “OK”. 11. Clic k “Next” and confirm wi th “Finish” and “C[...]

FRITZ!Box 34 90 114 Sharing a USB Printer The USB printer has been c onfigured and c an be used as a network printer. Setting Up a USB Printer in Mac O S X ve rsion 10.5 or higher 1. In the dock, click “S ystem pr eferenc es”. 2. Clic k “Print & Fax”. 3. Clic k the “+” sign. 4. Clic k “IP Printer”. 5. In the “Protocol:” drop[...]

Managing Memory with FRITZ!NAS FRITZ!Box 34 90 115 1 6 M a na g i n g M e m o r y wi t h F R I T Z ! N A S With FRITZ!NAS you can di splay the data on the stor age media of your FRITZ!Box in a clearly arrang ed interface. All participants in the FRITZ!Box home network can st art FRITZ!NAS in a web browser and use it as a platform to ac cess music, [...]

FRITZ!Box 34 90 116 Assigning FRITZ!Bo x a Name 17 Ass igning FRITZ!Box a Name Y ou can assign an indi vidual name for you r FRITZ!Box in the FRITZ!Box user interf ace. The name i s set up under “Home Network / FRITZ!Box Name” and appears in the following ar- eas of your home network display: • Name of the wireless r adio network (SSI D) • [...]

Configuring Internet Acces s for Guests FRITZ!Box 34 90 117 18 C onfiguring Internet Ac ces s for Guests With the FRITZ!Bo x you can pr ovide houseguests w ith an Internet con- nection of their own. At th is guest acc ess they can surf the web with their own devic es, but cannot ac ces s the contents of y our home net- work. 18.1 R equirements The [...]

FRITZ!Box 34 90 118 Configuring Guest Acc ess on the LAN 4 Por t 3. Assign a n ame for the guest wireless network (SSID) and enter a network key u nder “Security”. This con clu des th e con fi gura tio n o f your gu est access . No w guests can register the ir wirele ss devic es with the FRITZ!Box. Regi stering a Wireless Dev ice with the Wir e[...]

Help in Ca se of Errors FRITZ!Box 34 90 119 19 He lp in Case of Errors For more help, see the A VM Knowledg e Base in the Internet: en.avm.de/service/ 19.1 The User Interfac e Does Not Open If the FRITZ!Box user interfac e cannot be opened, this c an have vari ou s cau ses . W ork through the follow ing steps in sequenc e until the error has been r[...]

FRITZ!Box 34 90 120 The User Interfac e Does Not Open 2. In the “C lear Recent Hi story” dialog, select “Ev erything”, and under “Detai ls”, check only the “C ache” option. 3. Cli c k “ Cl ea r N ow ” . Internet Explorer 1. Cli ck on the “ T ools ” menu and select “Int ernet options”. 2. On the “General” tab, clic k [...]

The User Interfac e Does Not Open FRITZ!Box 34 90 121 4. If the option “Manual proxy c onfiguration” i s enabled, enter “fritz.bo x” in the “No Proxy for:” field and then click “O K”. If the manual pro xy configur ation is not en abled, click “Canc el”. Internet Explorer 1. Cli ck on the “ T ools ” menu and select “Int ern[...]

FRITZ!Box 34 90 122 Cannot Establish a Wireless LAN C onnection Opening the U ser Interf ace U sing an Emer gency IP Address The FRITZ!Box h as an “emergency IP addres s” (169.254.1.1) at which it can alway s be reached. Y ou can use this IP ad- dress a s follows: 1. C onnect your computer to the “LAN 2” port of the FRITZ!Box us ing a LAN c[...]

Cannot Establish a Wireless LAN C onnection FRITZ!Box 34 90 123 Announcing the Name of the Wireless R adio Network If the wirele ss LAN softwar e on your c omputer c annot find the wireless radio network of the FRITZ!Box, mak e the following setting in the FRITZ!Box: 1. C onnect a computer to the FRITZ!Box w ith a network ca- ble; see page 19 . 2. [...]

FRITZ!Box 34 90 124 Wireless LAN Connectio n Inter rupted 19.3 Wireles s LAN C onnection Interrupted If the wire less LAN conne ction between yo ur comput er and the FRITZ!Box is disru pted, this may be due to a variety of causes. W ork through the following st eps in sequence until the error has been reso lved. Positioning the FRITZ!Box and W irel[...]

T aking FRITZ!Box Out of Operation FRITZ!Box 34 90 125 20 T aking FRITZ!Bo x Out of Operation In this chapt er you recei ve tips and rec ommendations for taking the FRITZ!Box out of oper ation. 20.1 L oading Factory Settings When the factory settings are restored to the FRITZ!Box, all of the settings in the FRITZ!Box are restored to their condition[...]

FRITZ!Box 34 90 126 Loading Factory Settings Saving Data f rom Internal Memor y 1. Open the FRITZ!Box user interfac e; see page 25 . 2. Select “FRITZ!NAS” in th e menu of the FRITZ!Box. The FRITZ!NAS interface i s opened. 3. Click here with the mouse to select the data you want to save. 4. Clic k the “Cop y FRITZ!NAS to My Device” ic on in [...]

Uninstalling Supplementar y Software FRITZ!Box 34 90 127 20.2 Unins talling Supp lementary Software Additional software f or the FRITZ!Box is av ailable on the web pages of A VM at avm.de/en/downlo ad . If you have inst alled supplementary programs on one or more computer s, uninstall this softwa re using the control panel of your Windows operating[...]

FRITZ!Box 34 90 128 Uninstalling Supplementar y Software The progra m will be rem oved. Uninstalling Pr ograms in Windows XP 1. Open “start / C ontrol Pa nel / Add or Remove Programs”. Make sure that the “C hange or Remove Programs” but- ton is selected in the c olumn at left. 2. Mark the A VM program y ou want to remove in the list of “C[...]

T echnical Spec ifications FRITZ!Box 34 90 129 21 T echnic al Specifications Facts wo rt h knowi ng: H ere you will f ind compre hen sive technical data on your FRITZ!Bo x 3490. 21.1 P ort s and Interfac es • VDSL/AD SL modem for use with ADSL/ADSL2/ADSL2+ compliant or ITU G.992.1, ITU G.992.3, ITU G.992.5 (Annex B or J) or VDSL2 c ompliant with [...]

FRITZ!Box 34 90 130 User Interfac e and Display 21.3 U ser Interfac e and Disp lay • C onfiguration and st atus messag es via a web browser on a con n ect ed com put er • Five LEDs indic ate the condition of the device 21.4 Devic e Properties • Dimensions (W x D x H): circ a 245 x 55 x 175 mm • FRITZ!OS can be updated • C onfo rms to CE s[...]

Cab le s FRITZ!Box 34 90 131 21.5 C ab les Network Cable (yel low) Illust ration Use The network cab le is used to connect computer s and network devic- es to th e FRITZ!Bo x 3490. • AVM rec ommends using a network cable no more than 100 meters long. • Additional network cable is required if you would like to use all of the FRITZ!Box 3490 netwo[...]

FRITZ!Box 34 90 132 Cab le s DSL ca bl e Illust ration Use The DSL c able is for connecting the FRITZ!Box to a DS L or VDSL line without a landline. Extension Y ou will need the fol lowing components to ext end the leng th of the cable on the end with the RJ45 co nnector: • Standard Cat-5 network cab le, type STP (shielded twisted pair) • Stand[...]

Cus to me r Se r vi ce FRITZ!Box 34 90 133 22 Cu stomer Servic e Be it product docu mentation, frequently ask ed questions, tip s or sup- port: This chapter presents inform ation on all impor tant service topics. 22.1 Do cument ation on the FRITZ!B ox T o tak e advant age of all comm ands and featu res of your FRITZ!Box, c onsult the fo llowing doc[...]

FRITZ!Box 34 90 134 Feedback on FRITZ!Bo x 22.3 Feedb ack on FRITZ!B ox In various places in the user int er fac e, the FR ITZ!Box offers you the opportunity to send your c oncrete feedback to A VM. Y our feedback help s us to continually impr ove the FRITZ!Bo x. When you submit feedb ack, only the t echnical dat a and no personal d ata are tran sm[...]

Assist ance from the Support T eam FRITZ!Box 34 90 135 22.4 Assi stanc e from the Su ppor t T eam If you have problems with FRITZ!Box, proc eed as follows: 1. If you hav e questions about starting operation of your FRITZ!Box, ple ase consult the follow ing chapters again: – Before Y ou Connect the FRITZ!Box from page 14 – C onnecting the FRIT Z[...]

FRITZ!Box 34 90 136 Manufacturer’s W arranty 22.5 Manuf actur er’s W arr anty W e offer a manufact urer’s warr anty of 5 years on the hard- ware of this origin al product. The warranty period begins with the purchase date from the first end user. C ompliance with the warranty period can be proven by submi ssion of the origi- nal invoic e or c[...]

Legal Notice FRITZ!Box 34 90 137 Lega l N ot ice Legal Notic e This documentation and the software it descri bes are protecte d by cop yright. AVM grants the non- exclusiv e right to use th e software, which is supplied exclusi vely in object code format. The licens- ee may create only one copy of the software, which may be used ex clusively for ba[...]

FRITZ!Box 3 490 138 Declar ation of CE C onformity A VM declar es herewith th at the device i s compliant w ith the bas ic requirements and the relevant ru les in directive s 1999/5/EC or 2004/108/E C and 2006/95/E C, 2009/125/EC and 2011/65/EU. The declar ation of CE conformity i s avail able at http://en.av m.de/ce .[...]

FRITZ!Box 34 90 139 Dispos al Information In acc ordance w ith Europe an regulations, the FRITZ!Box 3490, as well a s all device s and electronic components con- tained in the pack age, may not be disposed with household waste. After use, plea se dispose of FRITZ!Bo x 3490 and all electronic components and dev ices included with deliv ery at a coll[...]

FRITZ!Box 34 90 140 Dril ling T emplate A drilling template i s presented belo w. U se the drilling template as a guide to mark the holes needed to mount the FRITZ!Bo x on a wall.[...]

FRITZ!Box 34 90 141[...]

FRITZ!Box 34 90 142[...]

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FRITZ!Box 34 90 144 Index A acc ess profil es . . . . . . . . . . . . . . . . 61 , 67 ambient c onditions. . . . . . . . . . . . . . . 13 0 apps MyFRITZ!App . . . . . . . . . . . . . . . . . . 58 auto chan nel (wireles s LAN) . . . . . . . . . 95 automatic error r eport . . . . . . . . . . . . 13 4 B blac klist . . . . . . . . . . . . . . . . . . .[...]

FRITZ!Box 34 90 145 FRITZ!NA S pas sword protec tion . . . . . . . . . . 11 5 requirements . . . . . . . . . . . . . . . . 115 starting . . . . . . . . . . . . . . . . . . . . . 115 FRITZ!OS update automa tic search . . . . . . . . . . . . . . 37 performing . . . . . . . . . . . . . . . . . . . 35 G Green AP (wir eless LAN) . . . . . . . . . . . . [...]

FRITZ!Box 34 90 146 M manuf actur er’s warra nty . . . . . . . . . . . 136 media server . . . . . . . . . . . . . . . . . . . . 111 mobile ne twork . . . . . . . . . . . . . 18, 39, 82 MyFRITZ! Internet Ac ces s . . . . . . . . . . . . . . . . 50 person al cloud service . . . . . . . . . . 55 security . . . . . . . . . . . . . . . . . . . . . . 6[...]

FRITZ!Box 34 90 147 software FRITZ!OS . . . . . . . . . . . . . . . . . . . . . 35 uninst alling . . . . . . . . . . . . . . . . . . 127 starting operation pack age cont ents . . . . . . . . . . . . . . 14 requirements . . . . . . . . . . . . . . . . . 14 storag e (NAS) . . . . . . . . . . . . . . . . . . . 115 streamin g. . . . . . . . . . . . . .[...]