Canon 3000 manuale d’uso

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2 Contents Introduction How to Use This Manual Printer Features P ar ts and Functions of the Printer Front View Rear View Inside the Printer Operation Panel Connecting and Switching On the Printer About the Printer Cable Notes on Handling the USB Interface Connecting the Power Cord Switching the Printer On Switching the Printer Off Printing on P ap[...]

3 Setting the Paper Thickness Lever Printing Area Notes on Handling Media Using Plain Paper or High Resolution Paper Using Envelopes Using Transparencies Using Back Print Film Using Glossy Photo Paper Using High Gloss Photo Film Using Glossy Photo Cards Using Banner Paper Using T-Shirt Transfers Using the BJ Car tridges BJ Cartridges You Can Use wi[...]

4 Printing Photographs Tips for Printing Photographic Images (I) Tips for Printing Photographic Images (II) About Photo Optimizer Using the Scanner Scanner Driver Basics Installing the Scanner Cartridge Using the White Calibration Sheet Using the Scanning Holder About the Scanning Area Launching IS Scan Changing the Scanning Mode Saving the Image U[...]

5 Transporting the Printer T roub leshooting Printout is Unsatisfactory Printer Does Not Start or Stops in Mid-job Paper Jams or Does Not Feed The POWER Lamp Flashes Orange An Error Message Appears Scanner Problems Other Problems Avoiding Problems Before you Call for Help Specifications Inde x Appendix Driver and Utility Guide f or Windows Users D[...]

6 Introduction Intr oduction Thank you f or purchasing the BJC-3000 Bubb le Jet Pr inter . This Ref erence Guide provides complete e xplanations of the features and functions of the printer . T o maximise the life of y our pr inter , f amiliarise yourself fully with its functions and how to use it. Note This manual uses the f ollowing symbols depen[...]

7 How to Use This Manual Ho w to Use This Man ual Use this button when y ou wish to enlarge the instruction screen of the Ref erence Guide . Select this button in the tool bar , and clic k within the screen of the Ref erence Guide. Displa ys the next page of the Ref erence Guide. Retur ns to the page you w ere viewing pre viously . Use this button [...]

8 How to Use This Manual Displa ys a table of contents f or the Reference Guide . Click the desired item to jump to the topic. Click the " " symbol when you wish to see detailed head- ings f or each chapter . Click the " " symbol when you wish to return to the original display . Runs a video clip about the operation procedure. M[...]

9 Printer Features Printer Features ■ 1440 dpi Full Colour Printing with Color BJ Cartridg es Prints br ight, vibrant colours at 1440 (horizontal) x 720 (v er tical) dots per inch on pr int media such as High Resolution P aper HR-101S. ■ High-speed Colour Printing with Color BJ Cartridg es Adopts the bi-directional printing system for vir tuall[...]

10 P ar ts and Functions of the Printer P ar ts and Functions of the Printer F ront View Rear Vie w Inside the Printer Operation P anel[...]

11 P ar ts and Functions of the Printer Fr ont View P aper Output T ra y Holds printed sheets after they are ejected from the printer . P aper Guide Ensures that the sheets from the stack in the auto sheet f eeder feed str aight into the printer . Alwa ys align this guide with the left edge of the paper loaded in the auto sheet f eeder . P aper Res[...]

12 P ar ts and Functions of the Printer Rear Vie w Printer Cable Connector (P arallel Interf ace) Provides a connection point f or connecting a parallel interf ace cable to the printer . Printer Cable Connector (USB Interf ace) Provides a connection point f or connecting a USB interf ace cable to the printer . P ower Connector Provides a connection[...]

13 P ar ts and Functions of the Printer Inside the Printer Car tridge Holder Set the BJ Car tr idge (colour , photo , blac k) or scanner car tr idge. Car tridge Lock Le v er Locks the BJ Cartr idges onto the car tr idge holder .[...]

14 P ar ts and Functions of the Printer Operation P anel PO WER button Press to s witch the pr inter on and off . RESUME b utton After you ha v e remo v ed the cause of a printer error , press the RESUME b utton to resume printing. PO WER lamp Lights to indicate the status of the printer . Off: Printer power off . On (green): Ready f or operation. [...]

15 P ar ts and Functions of the Printer Hold down the reset b utton until the power lamp star ts to flash.Then, release the button.The f ollowing oper ations are performed, depending on how man y times you let the lamp flash: • If you release the b utton after the lamp flashes once: Print head cleaning is performed. • If you release the b ut[...]

16 Connecting and Switching On the Printer Connecting and Switching On the Printer About the Printer Cable Notes on Handling the USB Interf ace Connecting the P ower Cord Switching the Printer On Switching the Printer Off[...]

17 Connecting and Switching On the Printer About the Printer Cable The printer is equipped with a parallel interf ace and USB interf ace . T o connect the printer to your computer , you need a commercially a vailab le parallel or USB printer cable(interf ace cable) that supports bi-directional communication. The bi-directional communication capa- b[...]

18 Connecting and Switching On the Printer Notes on Handling the USB Interface When you use the printer through the USB interf ace, y ou can connect or disconnect the USB interf ace cable while the printer and computer are tur ned on. How e ver , you must tak e care ov er the f ollowing points . F ollow the correct order to install the printer dr i[...]

19 Connecting and Switching On the Printer Notes on Handling the USB Interf ace W ait f or at least 5 seconds bef ore connecting the USB interface cab le again. When you disconnect the USB interf ace cab le while the printer and computer are tur ned on and connect it again, wait f or at least 5 seconds. If you connect the USB interf ace cab le imme[...]

20 Connecting and Switching On the Printer Connecting the P ower Cor d Plug the pow er cord into a pow er outlet securely . • Ne ver use a po wer supply v oltage and frequency other than standard pow er supply provided in the country where you purchased the printer . Using the incorrect v oltage and frequency could cause fire or electric shock. [...]

21 Connecting and Switching On the Printer Switching the Printer On 1 Make sure that the printer is connected to the computer and that the pow er cord is plugged into a pow er outlet. 2 Press and hold down the PO WER button ( ) to s witch the pr inter on. The PO WER lamp flashes for one to tw o minutes while the printer warms up . When the printer[...]

22 Connecting and Switching On the Printer Switching the Printer Off T o switch the printer off , press the PO WER button ( ). The print head automatically mov es bac k to the home position and the PO WER lamp tur ns off . When you unplug the po wer cord, grasp the plug it self to pull it out. Nev er take the plug out of the po wer outlet by pullin[...]

23 Printing on Paper and Other Media Media Size Y ou Can Use with the Printer Media T ype Y ou Can Use with the Printer Media T ype Y ou Cannot Use with the Printer Loading P aper and Other Media Setting the P aper Thickness Le v er Printing Area Notes on Handling Media Using Plain P aper or High Resolu- tion P aper Using En v elopes Using T ranspa[...]

24 Printing on P aper and Other Media Media Size Y ou Can Use with the Printer The f ollowing table lists the standard paper siz es that can be used with the pr inter . P aper Width x Height A5 (vertical) 148.0mm x 210.0mm A5 (horizontal) 210.0mm x 148.0mm B5 182.0mm x 257.0mm A4 210.0mm x 297.0mm Letter 8.5" x 11.0" (215.9mm x 279.4mm) L[...]

25 Printing on Paper and Other Media Media Size Y ou Can Use with the Printer Y ou can also use custom paper sizes within the f ollowing r anges. Width: 100.0mm to 241.3mm (3.94" to 9.50") Height: 100.0mm to 355.6mm (3.94" to 14.00") Media of the f ollowing weight can be loaded f or pr inting. When using the auto sheet f eeder :[...]

26 Printing on Paper and Other Media Media T ype Y ou Can Use with the Printer Plain paper and special Canon media are recommended f or use with the pr inter . Specify the media name and size when y ou purchase Canon special media. Also ref er to the instr uctions provided with special media f or details about handling and printing. ■ Ordinar y P[...]

27 Printing on P aper and Other Media Media T ype Y ou Can Use with the Printer ■ Canon Special Media Canon off ers a range of special paper and films f or the reproduction of superb images in vibrant colours . • Bubb le Jet P aper LC-301 Provides the standard print quality . Standard photocopier paper can be used if its weight is within the r[...]

28 Printing on P aper and Other Media Media T ype Y ou Can Use with the Printer • Glossy Photo Cards FM-101 A special card made of the same stock as Glossy Photo P aper GP-301. Y ou can obtain a Photo Card printed ov er its entire area b y printing the image so that it e xtends bey ond the perf orations and then trimming off the unwanted white ma[...]

29 Printing on Paper and Other Media Media T ype Y ou Can Use with the Printer • T -Shir t T ransf er TR-201 This is a media f or creating iron-on pr ints for T -shir ts. Y ou can make an original T -shir t simply by printing your f a v ourite photograph or illustration onto this media. Please note that the original image is rev ersed hor izontal[...]

30 Printing on Paper and Other Media Media T ype Y ou Cannot Use with the Printer T o av oid poor print quality and possib le damage to the printer , ne ver use the types of media listed below . • F olded paper • Curled paper • Creased or crumpled paper • Damp or wet paper • Excessiv ely thin media (weight less than 64g/m 2 ) • Excessiv[...]

31 Printing on P aper and Other Media Loading P aper and Other Media ■ Landscape and P or trait There are two methods of orientation you can use to load the printer , depending on the type of media you intend to load. • When the long edge of the paper is f ed into auto sheet feeder , this is called Landscape orientation. • When the shor t edg[...]

32 Printing on P aper and Other Media Loading P aper and Other Media ■ Print Side The f ollowing media must be printed on its correct side. • Env elope Must be printed on the address side. • High resolution paper Must be printed on the whiter side. • Back print film Must be printed on the matte side. • Glossy photo paper Must be printed [...]

33 Printing on Paper and Other Media Loading P aper and Other Media ■ Number of sheets that can be loaded at a time The type of paper f eed and the number of sheets that can be loaded vary according to the type of media. Make sure that the paper stac k is not higher than the Load Limit mark on the auto sheet f eeder . Media type Max. capacity Pla[...]

34 Printing on P aper and Other Media Setting the P aper Thickness Le ver Bef ore you print, be sure to switch the P aper Thickness Le ver betw een Up and Down as listed below . Media type P osition Plain paper Up Env elope Down High Resolution P aper Up Glossy Photo P aper Up High Gloss Photo Film Up Glossy Photo Cards Up T ransparencies Up Back P[...]

35 Printing on P aper and Other Media Printing Area T o ensure the best pr int quality , the pr inter allo ws a margin along each edge of the media. (The printing area varies according to the media size .) Please note that the ter m "printing area" represents both the recommended area for the optimum print quality and the entire area wher[...]

36 Printing on Paper and Other Media Printing Area ■ A5 (v er tical), A5 (hor izontal), B5, A4 Printable Area (width x height) Size (mm) A5 (v er tical) 141.2mm x 202.0mm A5 (horizontal) 203.2mm x 140.0mm B5 175.2mm x 249.0mm A4 203.2mm x 289.0mm *: Printing in this area can adversely aff ect the print quality or the paper f eed precision. 32.0mm[...]

37 Printing on Paper and Other Media Printing Area ■ Letter , Legal Printable Area (width x height) Size (mm) Letter 203.2mm x 271.4mm Legal 203.2mm x 347.6mm *: Printing in this area can adversely aff ect the print quality or the paper f eed precision. 32.0mm 26.0mm 6.4mm 6.3mm 5.0mm 3.0mm Recommended printing area Printable area where it is pos[...]

38 Printing on P aper and Other Media Printing Area ■ Glossy Photo Cards Printable Area (width x height) Size (mm) Glossy Photo Cards* 109.4mm x 159.9mm 4.1mm Recommended printing area (The printable area is identical to each other.) 5.1mm 26.0mm 32.0mm[...]

39 Printing on P aper and Other Media Printing Area ■ European DL En v elope Printable Area (width x height) Size (mm) European DL 220mm x 110mm 6.4mm 10.4mm 7.0mm 3.0mm Recommended printing area (The printable area is identical to each other.)[...]

40 Printing on P aper and Other Media Printing Area ■ US Com. #10 Env elope Printable Area (width x height) Size (in.) US Com. #10 9.5" x 4-1/8" 6.4mm 31.7mm 7.0mm 3.0mm Recommended printing area (The printable area is identical to each other.)[...]

41 Printing on P aper and Other Media Printing Area ■ Banner P aper Printable Area (width x height) Size (mm) Banner P aper 203.2mm x 1779.0mm (A4) 203.2mm x 1673.4mm (Letter) *: Printing in this area can adversely aff ect the print quality or the paper f eed precision. 3.4mm 3.4mm 3.0mm 32.0mm Recommended printing area Max. 6 sheets Min. 2 sheet[...]

42 Printing on P aper and Other Media Notes on Handling Media • Whene ver possib le, hold the paper by the edges and a void touching the print side. Any scratching or soiling on the print side will adversely aff ect the print quality . • When storing your media, put the media bac k in its original packaging and av oid locations that are e xpose[...]

43 Printing on P aper and Other Media Using Plain P aper or High Resolution P aper 1 Make sure that the printer is s witched on and the paper thickness le ver is set to the Up position. Raise the paper rest as shown in the figure. When you are using plain paper f or printing, the pr int side of the paper ma y be scratched and stained if the paper [...]

44 Printing on P aper and Other Media Using Plain P aper or High Resolution Paper 2 F an the stac k to remo v e static cling and align the edges of the stack b y tap- ping them on a flat surf ace. (Loading the paper without first fanning and aligning the edges could cause paper jams.) T o av oid touching the print surface , alwa ys handle media b[...]

45 Printing on P aper and Other Media Using Plain P aper or High Resolution Paper 3 Load the stack of paper as f ollows: (a) Align the stack with the right side of the auto sheet f eeder and inser t it into the auto sheet f eeder . • Plain paper Y ou can print on either side of paper . • High Resolution P aper Load the paper with the whiter sid[...]

46 Printing on P aper and Other Media Using Plain P aper or High Resolution Paper 4 Open the Printer Proper ties dialogue bo x, then select the most appropri- ate icon in the Choose Print Mode box under the Main tab . Select Plain P aper (when pr inting on plain paper) or High Resolution P aper (when pr int- ing on High Resolution P aper) in the Me[...]

47 Printing on P aper and Other Media Using Plain P aper or High Resolution Paper 5 Star t the pr int job . 6 Check the printed sheets as the y are ejected from the printer . As soon as about 20 sheets hav e stack ed on the paper output tra y , remov e them. If the printed sheets are excessiv ely cur led after they are ejected from the printer , re[...]

48 Printing on P aper and Other Media Using En velopes 1 Make sure that the printer is s witched on and the paper thickness le ver is set to the Down position. Switching the Printer On • T o av oid poor print results, do not attempt to print on env elopes with embossed or treated surf aces. • T o av oid misf eeds and jams, do not use env elopes[...]

49 Printing on P aper and Other Media Using Env elopes 2 Prepare the env elopes. (a) Press down firmly on the cor ners of the env elopes and all edges to flat- ten the env elopes and e xpel all air . (b) If the env elopes are still warped, hold the edges of the env elopes diag- onally and bend gently . Make sure that the flaps are str aight. (c)[...]

50 Printing on P aper and Other Media Using Env elopes 3 Load the env elopes as f ollows. (a) Load top edge of the address side (flap sides down) into the auto sheet f eeder and align the stack with the right side of the auto sheet feeder . (b) Slide the paper guide to the left side of the stack until it is sung. The maximum number of en velopes y[...]

51 Printing on P aper and Other Media Using Env elopes 4 Open the Printer Proper ties dialogue bo x, then select the most appropri- ate icon in the Choose Print Mode box under the Main tab . Select Env e- lope in the Media T ype box. Also make sure that the BJ Car tridge T ype setting matches the BJ Car tr idge you are using. (Change the settings i[...]

52 Printing on P aper and Other Media Using Env elopes 5 Click the P age Lay out tab , then select "DL Env . 220.0 x 110mm" or "#10 Env . 9.50 x 4.12 in" in the P age Size bo x for the en velope siz e. Nor mally you can set the en velope siz e with the application prog r am. How- e ver , if the setting on the P age La yout tab d[...]

53 Printing on P aper and Other Media Using T ransparencies 1 Make sure that the printer is s witched on and the paper thickness le ver is set to the Up position. Raise the paper rest as shown in the figure. Switching the Printer On P aper output tray P aper rest P aper thickness le ver[...]

54 Printing on P aper and Other Media Using T ransparencies 2 F an the transparencies to remo ve static cling and tap the edges against a flat surf ace to align them neatly . (F anning and aligning the sheets pre vents misf eeds and paper jams.) • T o av oid touching the print surface , alwa ys handle the sheets by the edges. Unclean or scratche[...]

55 Printing on P aper and Other Media Using T ransparencies 3 Load the transparencies as f ollows . (a) With the print side facing up , place , one sheet of A4 or Letter size paper under the stack. Load the stack with the edges aligned against the right side of the auto sheet f eeder . (b) Slide the paper guide to the left side of the stack until i[...]

56 Printing on P aper and Other Media Using T ransparencies 4 Open the Printer Proper ties dialogue bo x, then select the most appropriate icon in the Choose Print Mode box under the Main tab . Select T ranspar- ency in the Media T ype box. Also make sure that the BJ Car tridge T ype setting matches the BJ Car tr idge you are using. (Change the set[...]

57 Printing on P aper and Other Media Using Bac k Print Film 1 Make sure that the printer is s witched on and the paper thickness le ver is set to the Up position. Raise the paper rest as shown in the figure. Switching the Printer On P aper output tray P aper rest P aper thickness lev er[...]

58 Printing on P aper and Other Media Using Back Print Film 2 F an the bac k print film to remov e static cling and tap the edges against a flat surf ace to align them neatly . (F anning and aligning the sheets pre vents misf eeds and paper jams.) If the film is curled, bend it slightly in the opposite direction of the cur l to straighten it. ?[...]

59 Printing on P aper and Other Media Using Back Print Film 3 Load the back print film as f ollows. (a) With the print (matte) side facing up , place one sheet of A4 or Letter size paper under the stac k. Load the stac k with the edges aligned against the right side of the sheet feeder . (b) Slide the paper guide to the left side of the stack unti[...]

60 Printing on P aper and Other Media Using Back Print Film 4 Select the most appropriate icon that indicates the pr int mode in the Printer Proper ties dialogue bo x. Specify the media type (Back Print Film), and the BJ Car tr idge you are using. 5 Star t the pr int job . 6 Remov e each pr inted back print film as it is ejected from the printer .[...]

61 Printing on P aper and Other Media Using Glossy Photo P aper 1 Make sure that the printer is s witched on and the paper thickness le ver is set to the Up position. Raise the paper rest as shown in the figure. Switching the Printer On P aper thickness lev er P aper rest P aper output tray[...]

62 Printing on P aper and Other Media Using Glossy Photo P aper 2 F an the glossy photo paper to remov e static cling and tap the edges against a flat surf ace to align them neatly . (F anning and aligning the sheets pre vents misf eeds and paper jams.) If the film is curled, bend it slightly in the opposite direction of the cur l to straighten i[...]

63 Printing on P aper and Other Media Using Glossy Photo P aper 3 Load the glossy photo paper as f ollows. (a) With the print side (glossy side) facing up , place the loading suppor t sheet B provided with the pac kage under the stack. Load the stack with the edges aligned against the right side of the auto sheet feeder . (F or details, ref er to t[...]

64 Printing on P aper and Other Media Using Glossy Photo P aper 4 Open the Printer Proper ties dialogue bo x, then select the most appropriate icon in the Choose Print Mode box under the Main tab . Select Glossy Photo P aper in the Media T ype bo x. Also make sure that the BJ Car tridge T ype setting matches the BJ Car tr idge you are using. (Chang[...]

65 Printing on P aper and Other Media Using High Gloss Photo Film Do not use the Photo BJ Car tr idge for printing the high gloss photo film.Use the Color BJ Car tr idge. 1 Make sure that the printer is s witched on and the paper thickness le ver is set to the Up position. Raise the paper rest as shown in the figure. Switching the Printer On Note[...]

66 Printing on P aper and Other Media Using High Gloss Photo Film 2 Load one sheet of high gloss photo film as f ollows. (a) Remov e one sheet from the package and hold the glossy side up with the cut cor ner up and on the right. Align the right edge with the r ight side of the auto sheet f eeder and inser t the sheet into the auto sheet f eeder .[...]

67 Printing on P aper and Other Media Using High Gloss Photo Film 3 Open the Printer Proper ties dialogue bo x, then select the most appropriate icon in the Choose Print Mode box under the Main tab . Select High Gloss Photo Film in the Media T ype box. Also make sure that the BJ Car tridge T ype setting matches the BJ Car tr idge you are using. (Ch[...]

68 Printing on P aper and Other Media Using Glossy Photo Car ds 1 Make sure that the printer is s witched on and the paper thickness le ver is set to the Up position. Raise the paper rest as shown in the figure. Switching the Printer On P aper thickness lev er P aper rest P aper output tray[...]

69 Printing on P aper and Other Media Using Glossy Photo Cards 2 Load the glossy photo cards as f ollows. (a) With the print side (glossy side) facing up , place the loading suppor t sheet B provided with the pac kage under the stack. Load the stack with the edges aligned against the right side of the auto sheet feeder . (F or details, ref er to th[...]

70 Printing on P aper and Other Media Using Glossy Photo Cards 3 Open the Printer Proper ties dialogue bo x, then select the most appropriate icon in the Choose Print Mode box under the Main tab . Select Glossy Photo Cards in the Media T ype box. Also make sure that the BJ Car tridge T ype setting matches the BJ Car tr idge you are using. (Change t[...]

71 Printing on P aper and Other Media Using Glossy Photo Cards 5 Star t the pr int job . 6 Remov e each pr inted card as it is ejected from the printer . Do not touch the printed side until the ink is completely dr y . About 2 min- utes is required f or dr ying. 7 T ear awa y the strip of the glossy photo card. F or more details, see the instructio[...]

72 Printing on P aper and Other Media Using Banner P aper 1 Make sure that the printer is s witched on and the paper thickness le ver is set to the Down position. Low er the paper rest. Switching the Printer On 2 Bef ore you tear off the sheets, mak e sure that you tak e one more sheet than you need f or printing. (When y ou wish to print three she[...]

73 Printing on P aper and Other Media Using Banner P aper 3 Load the banner paper as f ollows. (a) Align the right side of the first sheet with the r ight side of the auto sheet f eeder and inser t it into the auto sheet feeder until it stops . (b) Slide the paper guide to the right until it is snug against the side of the sheet. • Y ou can prin[...]

74 Printing on P aper and Other Media Using Banner P aper 4 Gently f old ov er the perf orations between the first and second sheet.[...]

75 Printing on P aper and Other Media Using Banner P aper 5 Be sure to provide ample space in front of the printer so each sheet is sup- por ted as it comes out of the pr inter and then allowed to hang o ver the edge of the table as sho wn in the figure. A dense print will require more time to dr y . Be careful that wet ink does not stain the desk[...]

76 Printing on P aper and Other Media Using Banner P aper 6 Open the Printer Proper ties dialogue bo x, then click the P age Lay out tab . Check the r adio button f or Banner Pr inting in the La yout bo x. When a con- fir mation message appears, clic k the OK button. (If you need detailed inf or- mation on banner printing, click the Help b utton.)[...]

77 Printing on P aper and Other Media Using Banner P aper 7 Select the most appropriate icon in the Choose Pr int Mode bo x under the Main tab . Select Plain P aper in the Media T ype box. Also make sure that the BJ Car tr idge T ype setting matches the BJ Car tridge you are using. (Change the settings if necessar y .) 7 Select the most appropriate[...]

78 Printing on P aper and Other Media Using T -Shirt T ransfer s 1 Make sure that the printer is s witched on and the paper thickness le ver is set to the Up position. Raise the paper rest. Switching the Printer On 2 Load the transf er sheet as f ollows . (a) Remov e one tr ansf er sheet from the pac kage and hold it with the g reen lines down and [...]

79 Printing on P aper and Other Media Using T -Shir t T ransf ers 3 Open the Printer Proper ties dialogue bo x, then select the most appropriate icon in the Choose Print Mode box under the Main tab . Select T -Shir t T ransfer in the Media T ype bo x. Also make sure that the BJ Cartr idge T ype setting matches the BJ Car tr idge you are using. (Cha[...]

80 Using the BJ Car tr idges Using the BJ Car tridg es BJ Car tridges Y ou Can Use with the Pr inter Notes on Handling the BJ Car tridges Switching and Storing the BJ Car tr idges[...]

81 Using the BJ Car tr idges BJ Car tridg es Y ou Can Use with the Printer ■ T ypes of BJ Car tridge and their use Three types of BJ Car tridge (Color BJ Car tr idge, Photo BJ Car tr idge, and Black BJ Cartr idge) can be used with this printer . Use whichev er car tridge is appropriate for the w ork you are doing. Color BJ Car tr idge Photo BJ Ca[...]

82 Using the BJ Car tr idges BJ Car tr idges Y ou Can Use with the Printer ■ Color BJ Car tridge BC-33 This BJ Car tr idge includes pigment blac k ink and inks in the usual three colours (Cyan, Magenta, and Y ellow). This is best f or printing general colour documents and graphics . The Color BJ Car tr idge BC-33 is composed of the pr int head an[...]

83 Using the BJ Car tr idges BJ Car tr idges Y ou Can Use with the Printer ■ Color BJ Car tridge BC-34 Photo This BJ Car tr idge includes four colors , that is Photo Cyan, Photo Magenta, which are slightly lighter than ordinar y Cyan and Magenta, normal Y ellow , and dye b lack. This is best f or realistically producing natural images such as pho[...]

84 Using the BJ Car tr idges BJ Car tr idges Y ou Can Use with the Printer ■ Blac k BJ Car tridge BC-30 This BJ Car tr idge contains pigment blac k ink which tak es longer to dr y than general dy e ink, but produces e xtremely shar p , water-resistant te xt and graphics . This is intended f or pr inting monochrome documents. The Black BJ Cartr id[...]

85 Using the BJ Car tr idges Notes on Handling the BJ Car tridg es ■ When y ou purchase e xtra ink tanks... • Check the name of the ink tank(s) to ensure that y ou get the correct ink tank(s) f or y our BJ Car tridges before purchase . In order to pr int correctly , you m ust hav e the correct ink tanks installed for each BJ Car tr idge. • Wh[...]

86 Using the BJ Car tr idges Notes on Handling the BJ Car tr idges ■ When y ou store the unused BJ Car tr idges... After you replace the BJ Cartr idge with another one, alwa ys store the unused BJ Car tr idge in a BJ Car tridge container . If the BJ Car tridge is not properly stored in the container , the ink will dr y out and the BJ Car tr idge [...]

87 Using the BJ Car tr idges Notes on Handling the BJ Car tr idges • Do not attempt to reattach the protectiv e cap and protectiv e tape after removing them. Obser ve all local regulations regarding the location and method of disposing of them. • Do not leav e an empty ink tank in a BJ Car tr idge. Remov e it immediately after ink runs out. •[...]

88 Using the BJ Car tr idges Switching and Storing the BJ Cartridg es ■ Switching the BJ Car tridge Y ou can s witch the BJ Car tr idge depending on the needs of the print job . Alwa ys store the e xtra BJ Car tridge in a BJ Car tr idge container . • Do not attempt to reattach the protectiv e cap and protectiv e tape after removing them. Obser [...]

89 Using the BJ Car tr idges Switching and Storing the BJ Car tridges • When you replace an ink tank, note the name and n umber and replace it only with an identical ink tank. • If the print head is wor n out, replace the entire BJ Car tridge. Note[...]

90 Setting the Printer Dr iver Setting the Printer Driver Printer Dr iver Basics Preparing and Executing a Print job Selecting the Print Mode Selecting the BJ Car tridge Selecting the Media T ype and P aper Size About Detailed Print Settings Using On-line Help f or Pr inter Dr iv er[...]

91 Setting the Printer Dr iver Printer Driver Basics The printer dr iver is a prog ram that conv er ts the te xt or image files y ou created with an application program and then sends the con ver ted data to the printer . The printer dr iv er works on processing the data so the printer can use it. After you connect the printer to y our computer , [...]

92 Setting the Printer Dr iver Preparing and Executing a Print job Bef ore you star t a print job, y ou need to specify the pr int settings . The pr int settings in the printer dr iver allo w fine control o v er the print quality and colour adjustment, but y ou can sim- plify the setup procedure as f ollows. 1 Set the paper size y ou use from with[...]

93 Setting the Printer Dr iver Preparing and Executing a Print job 5 Also make sure that the P aper Size setting in the P age La y out tab matches the setting in the application program. 6 Click the OK b utton to close the Pr inter Proper ties dialogue box. 7 Click the OK b utton in the Pr int window . Pr inting begins. 1 Set the paper size y ou us[...]

94 Setting the Printer Dr iver Selecting the Print Mode The f ollowing print modes are pre-registered in the pr inter dr iv er . Select the most appropr i- ate icon according to your print pur pose. Select the desired icon in the Choose Print Mode box under the Main tab . The most appropriate pr int settings are pre-registered in each icon f or a p[...]

95 Setting the Printer Dr iver Selecting the Print Mode DTP: A utomatically recognises photographs and gr aphics and prints using the optimum print settings. This pr int mode is the best choice when you print data that contains diff erent elements such as te xt, tables, g raphs and photographs in the same document. BJ Car tr idge:Colour Media T ype[...]

96 Setting the Printer Dr iver Selecting the Print Mode Select the desired icon in the Printer Proper ties dialogue bo x. The most appropriate pr int settings are pre-registered in each icon f or a par ticular type of print job . Also specify the BJ Car tr idge and Media T ype settings according to the BJ Car tr idge and pr int media you use f or p[...]

97 Setting the Printer Dr iver Selecting the BJ Car tridg e After you select he most appropriate icon according to y our print pur pose, check that the BJ Car tr idge setting is correct. (Change the setting, as needed.) There are three diff erent wa ys to set the BJ Car tr idges. Black: Used when the Black BJ Car tr idge is installed in the car- tr[...]

98 Setting the Printer Dr iver Selecting the BJ Car tr idge Printer Proper ties dialogue bo x (Main tab f or Windows) • When Gra yscale Pr int is enabled, a colour document can be printed in monochrome. • When Black is selected f or BJ Car tr idge, Gra yscale Print is gra yed out and cannot be used. Note[...]

99 Setting the Printer Dr iver Selecting the Media T ype and P aper Size ■ P aper Size: Set the paper size y ou use from within the application program, and mak e sure that the paper size setting in the P age Lay out tab matches the paper size setting in the application prog ram bef ore printing. When you create a document using the application p[...]

100 Setting the Printer Dr iver Selecting the Media T ype and P aper Size ■ Media T ype: Make sure that the Media T ype setting matches the print media you use f or pr inting. Printer Proper ties dialogue bo x (Main tab f or Windows)[...]

101 Setting the Printer Dr iver About Detailed Print Settings The printer dr iver allo ws fine control ov er the print settings such as pr int quality , colour adjustment, scaled printing, stamp, bac kground and e ven special eff ects. F or details on the pr int settings of the pr inter driver , refer to the f ollowing instructions depending on th[...]

102 Setting the Printer Dr iver Using On-line Help f or Printer Driver When you wish to learn about a par ticular topic, the on-line help function pro vides the nec- essar y inf or mation on the screen of your computer . • T o find information on a par ticular topic... 1 When you clic k the "?" button on the upper right cor ner of the [...]

103 Setting the Printer Dr iver Using On-line Help f or Printer Dr iver 1 Select Balloon Help from the Help menu. 2 Mov e the mouse pointer to the item to lear n more about the item. 3 T o close the Help instr uctions, select Hide Balloon Help from the Help menu. Macintosh[...]

104 Printing Photographs Printing Photographs Tips f or Pr inting Photographic Images (I) Tips f or Pr inting Photographic Images (II) About Photo Optimizer[...]

105 Printing Photographs Tips f or Printing Photographic Images (I) T o produce the best possible print quality for printing photographic images from a digital camera or scanner , or photographic images downloaded from a home page on the Internet, take care o ver the f ollowing three points . • Use the Photo BJ Car tr idge. • Use special media [...]

106 Printing Photographs Tips f or Printing Photographic Images (II) 1 Make sure that the printer is s witched on. Also mak e sure that the Photo BJ Car tr idge is installed in the car tridge holder . 2 Load special print media in the auto sheet feeder of the printer . Excellent prints of photographs can be obtained with plain paper , but f or supe[...]

107 Printing Photographs Tips f or Printing Photographic Images (II) 3 Open the Printer Proper ties dialogue bo x and select SuperPhoto in the Choose Print Mode box under the Main tab . When SuperPhoto is selected, the BJ Car tr idge setting automatically changes to Photo so you can use the f our diff erent types of inks provided by the Photo BJ Ca[...]

108 Printing Photographs About Photo Optimizer The Photo Optimizer adjusts a photog raphic image created with a digital camer a de vice when it is printed out. Use the Photo Optimizer to compensate unsatisf actor y colour bal- ance and ov er- or undere xposure bef ore pr inting. 1 Open the Printer Proper ties dialogue bo x, then click the Main tab [...]

109 Printing Photographs About Photo Optimizer 1 Select Photo Optimiser in the Quality panel. The Photo Optimiser feature works on the image that is edited using the edit menu such as "Cut" and "Rotate" in a graphics application prog ram. Macintosh Disabled Enab led[...]

110 Using the Scanner Using the Scanner Scanner Driver Basics Installing the Scanner Car tridge Using the White Calibration Sheet Using the Scanning Holder About the Scanning Area Launching IS Scan Changing the Scanning Mode Sa ving the Image Using On-line Help f or IS Scan Software[...]

111 Using the Scanner Scanner Driver Basics Installing the Color Image Scanner Car tr idge IS-32 in the printer makes it possib le to scan and sav e images such as your f a v ourite photographs and greeting cards . Photograph As a wall paper f or your computer As a home page As a greeting card[...]

112 Using the Scanner Scanner Driver Basics Bef ore using the pr inter as a scanner , you m ust install the printer dr iver . The scanner driver is a progr am that conv er ts image files you ha ve scanned and then sends the conv er ted data to the computer . The scanner driver works on processing the data so the computer can use it. F or instr uct[...]

113 Using the Scanner Scanner Driver Basics TW AIN is the name of the group that defined the standards f or passing data from digital de vices like scanners to software applications running on 32-bit platf or ms. Note[...]

114 Using the Scanner Installing the Scanner Car tridg e The scanner car tr idge is composed of precision components. Do not touch the electrical contacts and optical components, such as lenses, to a void poor scanning results, poor contact and static electricity . K eep the scanner car tridge in its storage bo x when it is not used. Electrical con[...]

115 Using the Scanner Installing the Scanner Car tr idge 1 Make sure that the printer is s witched on and open the front co v er . The car- tridge holder mov es to the left side. Switching the Printer On 2 Raise the car tr idge lock le ver to unloc k the BJ Car tridge. 3 Remov e the entire BJ Car tridge with the ink tanks in place. T o av oid stain[...]

116 Using the Scanner Installing the Scanner Car tr idge 4 Inser t the scanner car tr idge into the car tridge holder , then lower the car- tridge lock le ver until it loc ks in place. 5 Make sure that the paper thic kness le v er is set to the Up position and close the front cov er . Bef ore closing the front cov er of the printer , make sure that[...]

117 Using the Scanner Using the White Calibration Sheet The white calibration sheet pro vided with the scanner car tridge is used for maintaining the correct colour balance of scanned images. This white le vel calibration is required when the scanner car tr idge is used for the first time after purchase , or when the system needs to update the whi[...]

118 Using the Scanner Using the White Calibration Sheet ■ When using IS Scan Plus Select Capture Image from the Main menu screen. Click the Custom b ut- ton in the Scanning Mode bo x, and then select White Le v el from in the Cus- tom Settings dialogue bo x. ■ When using IS Scan directly as a stand-alone application progr am Select Settings fro[...]

119 Using the Scanner Using the White Calibration Sheet • Do not leav e the white calibration sheet in locations that are e xposed to direct sunlight or that are subject to high temperatures or humidity . • Do not bend or wrinkle the white calibration sheet. • When cleaning the white calibration sheet, use a soft cloth that is dipped in a wea[...]

120 Using the Scanner Using the Scanning Holder The scanning holder is used f or holding the image you wish to scan or the white calibration sheet.Inser t the image into the scanning holder , aligning it with the defining point. It is in dicated in the ne xt page. • T o prev ent paper jam, alwa ys inser t the image you wish to scan or the white [...]

121 Using the Scanner Using the Scanning Holder Load the image you wish to scan in the scanning holder . Be careful that you place the image in the defining point correctly as sho wn in the figure. (The defining point is set 3.4mm aw ay from the left margin and 6mm a wa y from the top margin.) Scanning results ma y be b lurred or distor ted with[...]

122 Using the Scanner About the Scanning Area ■ Scanning area The f ollowing are guidelines f or the scanning area. • The scanning area v aries according to other conditions such as the scanning resolution and displa y resolution. • If you wish to scan images larger than the siz e of the scanning holder provided with the Color Image Scanner C[...]

123 Using the Scanner Launching IS Scan If you ha ve a TW AIN-compatible g raphics application program, y ou can use the scanner function in combination with IS Scan. This section descr ibes how to launch IS Scan from within the TW AIN-compatib le graphics application program. F or details on how to use IS Scan Plus f or windows and how to use IS S[...]

124 Using the Scanner Launching IS Scan 2 Select the de vice you use . This displays a dialogue bo x to select the de vice driver . (Nor mally the "Acquire" or "TW AIN" command is selected from the File menu. Please note that the dialogue bo x to select the de vice dr iver v aries according to the graphics application progr am y[...]

125 Using the Scanner Launching IS Scan 3 Launch IS Scan from within the graphics application prog ram. An image which is being scanned is displa yed in the pre view area and the Scan button changes to the T ransf er button. Windows Pre view area[...]

126 Using the Scanner Launching IS Scan An image which is being scanned is displa yed in the pre view area. F or more details on the operation procedures, ref er to the on-line Help . Macintosh Note Pre view area[...]

127 Using the Scanner Launching IS Scan 4 Click the T ransf er button. IS Scan is closed automatically and then the scanned image is displa yed in the TW AIN-compatible gr aphics application program. F or more details on how to adjust and enhance the image, ref er to the doc- umentation of the graphics application prog ram. Note[...]

128 Using the Scanner Changing the Scanning Mode After IS Scan or IS Scan Plus is launched, it is necessar y to change the settings according to the image you wish to scan. ■ When using IS Scan Plus When you select the Custom b utton, the Custom Settings dialogue bo x opens and allows y ou to adjust all the scanning settings for special scan- nin[...]

129 Using the Scanner Changing the Scanning Mode ■ When using IS Scan from within a TW AIN-compatib le graphics application progr am When you select the Custom b utton, the Custom Settings dialogue bo x opens and allows y ou to adjust all the scanning settings for special scan- ning jobs. F or more details, ref er to the on-line Help for IS Scan.[...]

130 Using the Scanner Changing the Scanning Mode When you select User Setting in the Scanning mode , y ou can adjust all the scanning settings f or special scanning jobs. For more details , refer to the on-line Help f or IS Scan. Macintosh Select the paper size . Select the type of the image you wish to scan. Note[...]

131 Using the Scanner Sa ving the Image After scanning is completed, sav e the image f or using it in y our graphics application progr am. ■ When using IS Scan Plus 1 Click the Sa ve b utton. 2 When the Sav e As dialogue bo x is display ed, enter a file name, drive or f older name and file format type. 3 Click the Sa ve b utton in the Sav e As [...]

132 Using the Scanner Saving the Image ■ When using IS Scan from within a TW AIN-compatible g raphics application progr am 1 Launch IS Scan from within the graphics application prog ram. 2 Click the Scan b utton. After scanning is completed, the Scan b utton changes to the T ransf er button. 3 Click the T ransf er button. The scanned image is dis[...]

133 Using the Scanner Using On-line Help f or IS Scan Software When you w ant to lear n about a par ticular topic, the on-line help function pro vides the nec- essar y inf or mation on the screen of your computer . 1 Click the Help b utton on the screen. 2 Click the desired item to learn more about the item. A detailed e xplanation appears. • Cli[...]

134 Using the Scanner Using On-line Help f or IS Scan Software The wa y of opening the on-line Help v aries according to the IS Scan Soft- ware y ou are using. ■ When using IS Scan Help • Click the Help b utton. • Click the Help b utton in the Custom Settings dialogue bo x. ■ When using IS Scan from within a TW AIN-compatible g raphics appl[...]

135 Routine Maintenance Routine Maintenance Prolonging the Ser vice Lif e of the Printer BJ Car tridge Maintenance When to Replace the BJ Car tridge Printing a Nozzle Check P atter n Cleaning the Print Head Replacing the Ink T anks Replacing the BJ Car tridge Aligning the Print Head Cleaning the Printer Cleaning the P aper F eed Rollers T ranspor t[...]

136 Routine Maintenance Pr olonging the Ser vice Life of the Printer T o ensure a long ser vice lif e for y our pr inting, clean it frequently and replace consumable items such as the BJ Car tr idges when required. Bef ore you mov e the printer to a new loca- tion, pack it in its original bo x and packing material to pre v ent damage during shippin[...]

137 Routine Maintenance BJ Car tridg e Maintenance Ov er time ink tanks run out and require replacement and ev entually the BJ Car tr idges also require replacement after the print heads wear out. The follo wing topics regarding BJ Car- tridge maintenance descr ibe how to chec k the status of the BJ Car tr idges and take the appropriate actions to [...]

138 Routine Maintenance When to Replace the BJ Car tridg e If the printout appears streaked or b lurred, open the front cov er of the printer and visually check the le v el of the ink in all the ink tanks. If remaining ink is low or has run out, replace it. Replacing the Ink T anks If an ink tank runs out of ink, the POWER lamp ma y flash or ange [...]

139 Routine Maintenance When to Replace the BJ Car tr idge Printing a Nozzle Check P atter n Cleaning the Print Head (Nor mal Pr int Head Cleaning) Cleaning the Print Head (Deep Pr int Head Cleaning) Replacing the BJ Car tr idge Aligning the Print Head Nozzle check pattern poor quality? Nozzle check pattern poor quality? Nozzle check pattern poor q[...]

140 Routine Maintenance Printing a Nozzle Chec k P attern The nozzle check pattern confir ms whether the inks are being correctly ejected from the print head nozzles and whether the pr int head on the BJ Car tridge is correctly aligned. Print the nozzle check pattern when your printouts are streaked or the colour tones are not correct, or after pr[...]

141 Routine Maintenance Printing a Nozzle Check P atter n Y ou can print a nozzle check pattern with the pr int dr iver or with the RESUME button on the printer . T o print the nozzle check patter n with the button, press and hold do wn the RESUME button until the PO WER lamp flashes twice, and release it. 4 When a confir mation message appears, [...]

142 Routine Maintenance Printing a Nozzle Check P atter n 6 Look at the check patterns and perf or m the correction procedure. Separate patterns are pr inted to displa y the status of the BJ Car tr idge. F or details on patter n correction, refer to the User’ s Guide. If patter ns (1) are broken or missing, print head cleaning is required. Cleani[...]

143 Routine Maintenance Cleaning the Print Head Cleaning the print head clears the nozzles. There are tw o w a ys to clean the print head: nor- mal print head cleaning and deep pr int head cleaning. Alwa ys e xecute normal pr int head cleaning first. If this does not correct the problem then e xecute deep print head cleaning. Cleaning the print he[...]

144 Routine Maintenance Cleaning the Print Head ■ Nor mal pr int head cleaning 1 Open the Printer Proper ties dialogue bo x. 2 Click the Maintenance tab . 3 Click the normal print head cleaning icon in the Pr int Head Cleaning box. 1 Select P age Setup from the File menu. 2 Click the Utilities b utton. 3 Select the Print head cleaning icon. Y ou [...]

145 Routine Maintenance Cleaning the Print Head 4 When a confir mation message appears, mak e sure that the pr inter is s witched on and then click the OK b utton. Pr int head cleaning begins. (It takes about 40 seconds until print head cleaning is completed and the PO WER lamp stops flashing.) 5 Print a nozzle check pattern to confir m the succ[...]

146 Routine Maintenance Cleaning the Print Head ■ Deep print head cleaning Alwa ys e xecute normal pr int head cleaning first. Only when the normal print head cleaning does not correct the problem, perf or m deep pr int head cleaning. 1 Open the Printer Proper ties dialogue bo x. 2 Click the Maintenance tab . 3 Click the deep print head cleaning[...]

147 Routine Maintenance Cleaning the Print Head 4 When a confir mation message appears, mak e sure that the pr inter is s witched on and then click the OK b utton. Pr int head cleaning begins. (It takes about a f e w minutes until print head cleaning is completed and the PO WER lamp stops flashing.) 5 Print a nozzle check pattern to confir m the[...]

148 Routine Maintenance Replacing the Ink T anks The f ollowing pages describe how to replace empty ink tanks. When you purchase e xtra ink tanks , make sure that y ou get the correct ink tanks f or each BJ Car tr idge. • F or Color BJ Car tr idge BC-33 Ink T ank BCI-3BK Ink T ank BCI-3C Ink T ank BCI-3M Ink T ank BCI-3Y Color BJ Car tr idge BC-3[...]

149 Routine Maintenance Replacing the Ink T anks 1 Make sure that the printer is s witched on and open the front co v er . The car- tridge holder mov es to the left side. • If you need to replace more than one ink tank, do not remo ve the ink tanks together . Remov e and replace each ink tank one by one to ensure that each new ink tank is inserte[...]

150 Routine Maintenance Replacing the Ink T anks 2 T o remove the empty ink tank, press in on the tab on the ink tank to release and pull it out of the slot. Do not remov e the BJ Car tridge! Leav e the BJ Car tr idge installed in the printer and remov e only the ink tank(s). Discard empty ink tanks according to the local laws and regulations regar[...]

151 Routine Maintenance Replacing the Ink T anks 3 Remov e the new ink tank from its pac kage. Pull the orange tape up and against the perf orations to open the packing film. • Remov e the film carefully so you do not remo ve the label from the ink tank. The label is needed to match the ink tank with the correct slot of the BJ Car tr idge. • [...]

152 Routine Maintenance Replacing the Ink T anks 4 Grip the bottom of the ink tank as shown in the figure and twist off the orange protectiv e cap in the direction of the arrow . • Ne ver attempt to reattach a protectiv e cap to an ink tank. Discard the protectiv e cap according to the local la ws and regulations regarding dis posal of consumabl[...]

153 Routine Maintenance Replacing the Ink T anks 5 Hold the new ink tank at a slight angle , align it with the correct slot, then press down gently on top of the ink tank until it loc ks in place. Make sure that y ou inser t the ink tank in the correct slot of the car tr idge holder . The correct arra y of ink tanks in the BJ Car tridges is shown b[...]

154 Routine Maintenance Replacing the Ink T anks 6 T o lock the ink tank in place, press do wn on top of the ink tank. Press down until the ink tank locks in place with a clic k. 7 Close the front cov er . The car tridge holder retur ns to the home position, and print head cleaning begins automatically . The PO WER lamp flashes dur ing pr int head[...]

155 Routine Maintenance Replacing the BJ Car tridg e If the print quality remains poor ev en after replacing the ink tanks and cleaning the pr int head, the print head is wor n out and you m ust replace the BJ Car tr idge. Canon recommends that you use the f ollowing BJ Car tridges for with the BJC-3000 printer . Black BJ Cartr idge BC-30 Color BJ [...]

156 Routine Maintenance Replacing the BJ Car tr idge 2 Raise the car tr idge lock le ver to unloc k the BJ Car tridge. Make sure that y ou raise the le ver all the w ay up . T o av oid staining y our hands, clothing, or areas in the work site, handle the BJ Car tr idge carefully . A v oid dropping or shaking the BJ Car tr idge. Car tridge lock lev [...]

157 Routine Maintenance Replacing the BJ Car tr idge 3 Remov e the entire BJ Car tridge with the ink tanks in place. • If you are remo ving a par tially used BJ Car tridge, store it in the BJ Car tr idge container . Switching and Storing the BJ Car tr idges • Alwa ys hold the BJ Car tr idge by the circles embossed on the left and right sides of[...]

158 Routine Maintenance Replacing the BJ Car tr idge 4 Remov e a new BJ Car tridge from its package. Remov e the orange protec- tiv e cap then slowly remo ve the orange protectiv e tape. • Ne ver attempt to reattach the tape or cap to the BJ Car tridge. Discard the protectiv e cap and tape according to the local la ws and regulations regarding di[...]

159 Routine Maintenance Replacing the BJ Car tr idge 5 Inser t the BJ Car tr idge into the car tridge holder , then lower the car tridge lock le v er until it locks in place. When you install the Blac k BJ Car tridge, inser t it into the r ight side of the car tr idge holder . Note[...]

160 Routine Maintenance Replacing the BJ Car tr idge 6 Press in the tab of the plastic inser t and remov e them. Fix tab[...]

161 Routine Maintenance Replacing the BJ Car tr idge 7 Inser t the ink tank(s) in the new BJ Car tr idge. Y ou can use new ink tanks or the ink tanks in the w or n BJ Car tridge, and install them in the new BJ Cartr idge. Replacing the Ink T anks Install an ink tank immediately after removing it from the w orn BJ Car tr idge or its package . If an [...]

162 Routine Maintenance Aligning the Print Head Each time you replace a BJ Cartr idge or switch BJ Car tridges for a special print job , you must align the print head to ensure optimum results in printing. 1 Open the Printer Proper ties dialogue bo x. 2 Click the Maintenance tab . 3 Click the print head alignment icon in the T est Pr ints bo x. 1 S[...]

163 Routine Maintenance Aligning the Print Head 4 When a confir mation massage appears, mak e sure that the pr inter is s witched on and one sheet of A4- or latter-size plain paper is loaded, and then click the OK b utton.The pr inter star ts to pr int the standard head align- ment patter n.(During pr int head alignment, do not open the front cov [...]

164 Routine Maintenance Aligning the Print Head 7 When you finish entering numbers ... Click the OK b utton to sav e the settings. Sav e the settings. 8 Make sure that the printer is s witched on and one sheet of A4- or Letter- size plain paper is loaded, and then clic k the OK button. The printer star ts to print the high-resolution head alignmen[...]

165 Routine Maintenance Aligning the Print Head 9 Check all the patterns in lines of (B1) and (B2). F or each line enter the appropr iate number where you see the lines per- f ectly aligned. 10 When you finish entering numbers ... Click the OK b utton to sav e the settings. Sav e the settings. Correct: Incorrect: Windows Macintosh[...]

166 Routine Maintenance Aligning the Print Head 11 Click the OK b utton. This completes the print head alignment procedure. When you wish to s witch the printer off after head alignment, alwa ys press the PO WER button to s witch the pr inter off . If you do not s witch the pr inter off correctly with the PO WER b utton, the pr int head alignment s[...]

167 Routine Maintenance Cleaning the Printer After long use paper dust and room dust ma y accumulate around the paper output tra y and other par ts of the pr inter . Clean the printer per iodically . T o av oid personal injur y from burns or electr ical shock or damage to the printer dur ing cleaning, ne v er use a flammable solv ent such as thinn[...]

168 Routine Maintenance Cleaning the Printer 3 Remov e the paper output tra y and wipe the paper outlet with a soft cloth.[...]

169 Routine Maintenance Cleaning the P aper Feed Roller s With frequent use of high resolution paper and other coated paper , paper dust from the coated surf aces of such media accumulates around the paper f eed rollers and ma y cause misf eeds and paper jams. If this occurs, use a special cleaning plate to clean the paper f eed rollers inside the [...]

170 Routine Maintenance Cleaning the P aper Feed Rollers 3 Set the paper guide to the A4 position. 4 Slide the cleaning sheet into the auto sheet f eeder until its tip stops.[...]

171 Routine Maintenance Cleaning the P aper Feed Rollers 5 Make sure that the PO WER lamp is lit green. Press and hold down the RESUME b utton until the POWER lamp flashes three times, then release it. The paper f eed rollers of the pr inter star t rotat- ing and then stops. W ait for appro ximately 15 to 30 seconds. 6 The cleaning sheet f eeds in[...]

172 Routine Maintenance T ranspor ting the Printer Use the original box and pac king mater ial to repack the printer f or shipping or moving to another location. (When you do not use the original box, mak e sure that the pr inter is pack- aged properly so that it does not get damaged dur ing the transpor tation.) 1 Make sure that the printer is s w[...]

173 Routine Maintenance T ranspor ting the Printer 4 Low er the car tr idge lock le ver . 5 Press the PO WER button ( ) while leaving the front cov er open. The PO WER lamp tur ns off and the car tr idge holder remains in the same posi- tion, and then unplug the pow er cord from the pow er outlet. 6 Fix the car tr idge holder with tape and the car [...]

174 Routine Maintenance T ranspor ting the Printer 9 Remov e the paper output tra y . Check the PO WER lamp and mak e sure that the printer is off. T o prev ent f ailure of the pr inter to operate, ne v er remov e the power plug from the pow er outlet when the PO WER lamp is on or flashing. Printing may no longer be possible . Impor tant[...]

175 Routine Maintenance T ranspor ting the Printer 10 Disconnect the printer cable from y our computer and printer , and discon- nect the pow er cord from the printer . When using a parallel printer cable[...]

176 Routine Maintenance T ranspor ting the Printer 11 Reattach the tape and packing material to the printer and inser t the printer into its plastic bag. (As shown in the figure, attach the tapes to the printer where you see the dark rectangles in the figure.) P acking material T apes[...]

177 Routine Maintenance T ranspor ting the Printer 12 Fit the packing material on either end of the printer and pack the printer into the original box. If you are shipping the printer through a shipping agent, mark the box with "FRA GILE" or "HANDLE WITH CARE". Note[...]

178 T roubleshooting T roub leshooting If you e xperience a problem during operation of the printer , ref er to the f ollowing topics. Printout is Unsatisfactory Printer Does Not Star t or Stops in Mid-job P aper J ams or Does Not F eed The PO WER Lamp Flashes Orange An Error Message Appears Scanner Prob lems Other Prob lems A v oiding Problems Bef[...]

179 T roubleshooting - Printout is Unsatisfactory Printout is Unsatisfactory Colour document printed in monochrome Colours not clear Printed and on-screen colour do not match Meaningless characters , symbols pr inted Printed text rotated 90 deg rees Printing in top left cor ner T e xt cut off at bottom r ight cor ner , r ight edge or bottom edge T [...]

180 T roubleshooting - Printout is Unsatisfactory Colour document printed in monochr ome A document created in colour is printed in monochrome. Chec k 1 Gra yscale Pr int selected? Chec k 2 Monochrome printing selected in application program? Chec k 3 Correct printer dr iver selected? Windows[...]

181 T roubleshooting - Printout is Unsatisfactory Colour document printed in monochrome Chec k 1 Gra yscale Pr int selected? Open the Printer Proper ties dialogue bo x and disable Gr ayscale Print in the Main tab . Disable Print Gra yscale on the left bottom cor ner of the Print dialogue box. Chec k 2 Monochrome printing selected in application pro[...]

182 T roubleshooting - Printout is Unsatisfactory Colour document printed in monochrome Chec k 3 Correct printer dr iver selected? If the wrong printer dr iver that only suppor ts monochrome printing is selected, all the documents are printed in monochrome. Star t the pr int job again and check that "Canon BJC-3000" is displa yed in the N[...]

183 T roubleshooting - Printout is Unsatisfactory Colour s not c lear The colours in printed photographs and illustrations are not as clear as y ou expected. Chec k 1 BJ Car tr idge and media correct for the print job? Chec k 2 Printer dr iver settings correct f or media and print job? Chec k 3 Re-filled ink tank installed in the BJ Car tr idge?[...]

184 T roubleshooting - Printout is Unsatisfactory Colours not clear Chec k 1 BJ Car tr idge and media correct for the print job? F or pr inting photographs , illustrations , use of High Resolution Paper , Glossy Photo P aper or High Gloss Photo Film is recommended. These media provide better colour reproduction and brighter colours than plain paper[...]

185 T roubleshooting - Printout is Unsatisfactory Colours not clear Chec k 2 Printer dr iver settings correct f or media and print job? Open the Printer Proper ties dialogue bo x and select the print mode best suited f or the pr int job in the Choose Pr int Mode bo x under the Main tab. Also make sure that the BJ Cartr idge and Media T ype settings[...]

186 T roubleshooting - Printout is Unsatisfactory Printed and on-screen colour do not match The colour you see on the screen do not match the colours y ou see in the pr inted cop y of the same image. F or example , objects that appear blue on the screen are printed pur ple and objects that appear pale green on the screen are printed dark green. A c[...]

187 T roubleshooting - Printout is Unsatisfactory Printed and on-screen colour do not match Chec k 1 Is the ink of BJ Car tr idge in good condition? If there are wide diff erences between the screen colours and pr inted colours, one of the ink tanks ma y hav e run out of ink or some of the pr int head nozzles ma y be clogged. Print a nozzle check p[...]

188 T roubleshooting - Printout is Unsatisfactory Printed and on-screen colour do not match Chec k 3 Are the printer dr iver settings correct? Open the Printer Proper ties dialogue bo x and select the print mode best suited f or the pr int job in the Choose Pr int Mode bo x under the Main tab. Also make sure that the BJ Cartr idge and Media T ype s[...]

189 T roubleshooting - Printout is Unsatisfactory Meaningless character s, symbols printed The document is displa yed correctly on the screen b ut meaningless te xt and symbols are printed. Chec k 1 Did you cancel a print job bef ore it is completed? Chec k 2 Are you using the correct printer driver? Chec k 3 Are the printer and computer securely c[...]

190 T roubleshooting - Printout is Unsatisfactory Meaningless characters, symbols printed Chec k 1 Did you cancel a print job bef ore it is completed? There ma y be data remaining in the pr inter or the computer from the previ- ous print job . Switch off the pr inter and computer , s witch them on again, and print again. T o check f or pr int data [...]

191 T roubleshooting - Printout is Unsatisfactory Meaningless characters, symbols printed Chec k 3 Are the printer and computer securely connected? Check the printer cab le connections at the printer and computer . A f aulty or loose connection can generate meaningless characters and symbols to print. Connecting and Switching On the Printer Chec k [...]

192 T roubleshooting - Printout is Unsatisfactory Printed te xt r otated 90 degrees The document te xt or ientation is not correct and it is pr inted rotated 90 degrees . Chec k 1 Is the Orientation setting correct? Chec k 2 Is Landscape orientation specified in the application program?[...]

193 T roubleshooting - Printout is Unsatisfactory Printed text rotated 90 degrees Chec k 1 Is the Orientation setting correct? If the paper is inser ted ver tically with the Or ientation setting f or Landscape, te xt and paper are rotated awa y from one another b y 90 degrees . Select P or tr ait to pr int across the width of the page and select La[...]

194 T roubleshooting - Printout is Unsatisfactory Printing in top left corner Chec k 1 Is the page in the printer larger than the page size specified in the printer driver? Chec k 2 Is Scaled Printing set for reduction in the printer driver?[...]

195 T roubleshooting - Printout is Unsatisfactory Printing in top left cor ner Chec k 1 Is the page in the printer larger than the page size specified in the printer driver? If you print on paper larger than the P age Size selected in the printer driver , the page is printed in the top left cor ner . Open the Printer Proper ties dialogue bo x and [...]

196 T roubleshooting - Printout is Unsatisfactory T ext cut off at bottom right corner , right edge or bottom edge The te xt is pr inting in the bottom r ight cor ner of the page or pr inting bey ond the r ight or bot- tom margins and cut off from view . Chec k 1 Is the paper in the printer smaller than the P age Size specified in the printer driv[...]

197 T roubleshooting - Printout is Unsatisfactory T ext cut off at bottom right cor ner , r ight edge or bottom edge Chec k 1 Is the paper in the printer smaller than the P age Size specified in the printer driver? If you print on paper smaller than the P age Size selected in the printer driver , text is printed in the bottom right cor ner , or cu[...]

198 T roubleshooting - Printout is Unsatisfactory T ext or ima g e rever sed (mirrored) The printed image is pr inted with left and r ight sides re versed or "mirrored". Chec k Is Back Print Film or T -Shir t T ransf er selected for Media T ype? Open the Printer Proper ties dialogue bo x and chec k the Media T ype setting in the Mian tab [...]

199 T roubleshooting - Printout is Unsatisfactory Enlar ged/reduced printing not correct A print job set up for Scaled Printing in the printer dr iver is not e x ecuting correctly . Chec k 1 Does the size of the paper in the printer match the P age Size setting in the printer dr iver? Chec k 2 Are you using the correct paper siz e for Scaled Printi[...]

200 T roubleshooting - Printout is Unsatisfactory Enlarged/reduced printing not correct Chec k 1 Does the size of the paper in the printer match the P age Size setting in the printer dr iv er? If you are using Scaled Printing to enlarge or reduce the print job so it fits on the paper in the printer , first set the P age Size in the P age Lay out [...]

201 T roubleshooting - Printout is Unsatisfactory Single file page prints o ver two or more pa g es Chec k 1 Does the P age Size setting in the application progr am and pr inter dr iver match? Chec k 2 Is the size of the top margin specified in the application prog ram too large? Windows[...]

202 T roubleshooting - Printout is Unsatisfactory Single file page prints over tw o or more pages Chec k 1 Does the P age Size setting in the application progr am and printer dr iver match? Set the same P age Size setting f or the application program and the printer driver . Open the Printer Proper ties dialogue bo x, click the P age Lay out tab ,[...]

203 T roubleshooting - Printout is Unsatisfactory Colour s streaked or wr ong The te xt appears scratched, streaked, or the wrong colours are printed. Chec k 1 Is the ink of BJ Car tr idge in good condition? Chec k 2 Hav e the protectiv e tape or cap been reattached? Chec k 3 Did you print on the correct print side of the media?[...]

204 T roubleshooting - Printout is Unsatisfactory Colours streaked or wrong Chec k 1 Is the ink of BJ Car tr idge in good condition? If te xt or images are streaked, scratched, f aint, or if the wrong colours are printing, one of the ink tanks may ha ve run out of ink, the print nozzles may be clogged, or the print head may be w or n out. Print a n[...]

205 T roubleshooting - Printout is Unsatisfactory Straight lines are br oken Chec k 1 Hav e the print head been aligned? Chec k 2 Are the BJ Car tr idges installed correctly? Chec k 3 Is Print Quality set to F ast in the pr inter driver? Chec k 4 Is the paper thickness le v er set correctly?[...]

206 T roubleshooting - Printout is Unsatisfactory Straight lines are brok en Chec k 1 Hav e the print head been aligned? Each time you install a print head, y ou must align the print head. If you do not align the print head, straight lines ma y appear brok en or une ven. Aligning the Print Head Chec k 2 Are the BJ Car tr idges installed correctly? [...]

207 T roubleshooting - Printout is Unsatisfactory Straight lines are brok en Chec k 3 Is Print Quality set to F ast in the pr inter driver? Changing Print Quality to Fine in the pr inter driver ma y improv e the quality of printed straight lines. F ollow the procedure belo w . 1 Open the Printer Proper ties dialogue bo x. 2 Click the Adv anced butt[...]

208 T roubleshooting - Printout is Unsatisfactory Printed pages curled As printed pages are ejected from the pr inter , they are curled or wa vy . Chec k 1 Are you printing on thin paper? Chec k 2 Is the printer dr iver set f or high density printing?[...]

209 T roubleshooting - Printout is Unsatisfactory Printed pages cur led Chec k 1 Are you printing on thin paper? The large amount of ink used to print colour photographs and illustrations can cause printed pages to cur l or war p . F or such a case you should use special media such as High Resolution P aper or Glossy Photo P aper . When you use Hig[...]

210 T roubleshooting - Printout is Unsatisfactory Printed pages cur led Chec k 2 Is the printer dr iver set f or high density printing? Mov e the Intensity setting (pr int density) in the Colour tab to a low er setting and e xecute the print job again. A lower intensity setting uses less ink thus pre venting curling of the pr inted page. T o lower [...]

211 T roubleshooting - Printout is Unsatisfactory Bac ks of pages stained with ink The backs of pages are stained after the y are pr inted and ejected from the printer . Chec k 1 Is the paper output slot dir ty? Chec k 2 Is a page ejected bef ore the previous page is dry? Chec k 3 Is gre yscale pr inting being performed?[...]

212 T roubleshooting - Printout is Unsatisfactory Backs of pages stained with ink Chec k 1 Is the paper output slot dir ty? Clean the printer per iodically . Clean the paper output slot and the area around it. Cleaning the Printer Chec k 2 Is a page ejected bef ore the previous page is dry? If you are printing on media that requires a f e w min ute[...]

213 T roubleshooting - Printout is Unsatisfactory Backs of pages stained with ink Chec k 3 Is gre yscale pr inting being performed? If you are perf or ming gre yscale pr inting, the backs of the pages ma y be stained with ink. Y ou ma y be able to eliminate this prob lem by reducing the blac k density on the pr inter driver setting screen. 1 Open t[...]

214 T roubleshooting - Printout is Unsatisfactory Ink blurred The ink has blurred in the print job; images are not shar p and the ink has spread and run together . Chec k 1 Are you printing a photogr aph or illustr ation that requires a large amount of ink? Chec k 2 Are you using plain paper? Chec k 3 Is the print head dir ty? Chec k 4 Is the print[...]

215 T roubleshooting - Printout is Unsatisfactory Ink blurred Chec k 1 Are you printing a photogr aph or illustr ation that requires a large amount of ink? In the printer dr iver , set Pr int Quality to Fine. The Fine setting reduces the tendency f or ink to spread in pr inting colour documents that require large amounts of ink, and reduces the ten[...]

216 T roubleshooting - Printout is Unsatisfactory Ink blurred Chec k 3 Is the print head dir ty? Clogged print head nozzles can cause ink spread and blurring, so clean the print head. 1 Open the Printer Proper ties dialogue bo x. 2 Click the normal print head cleaning icon in the Print Head Cleaning bo x in the Maintenance tab . 3 In the Print Head[...]

217 T roubleshooting - Printout is Unsatisfactory Ink blurred Chec k 4 Is the printer dr iver set f or high-density printing? The Intensity setting in the printer dr iver can be used to adjust print density (i.e., the amount of ink used to print). Low ering the pr int density setting can reduce the tendency f or ink to spread in colour photographs [...]

218 T roubleshooting - Printout is Unsatisfactory Printed surface scratched The print side of the paper is scratched and stained. Chec k 1 Are you printing on thic k paper? Chec k 2 Is the paper thickness le v er set correctly? Chec k 3 Are you printing on curled plain paper? Chec k 4 Are you e x ecuting a high-density pr int on plain paper? Chec k[...]

219 T roubleshooting - Printout is Unsatisfactory Printed surface scratched Chec k 1 Are you printing on thic k paper? If you print on thic k paper , the print head may scr atch the pr inted surface of the page. If you e xperience difficulty when pr inting on thick paper , clean the pr int head. Cleaning the Print Head Chec k 2 Is the paper thickn[...]

220 T roubleshooting - Printout is Unsatisfactory Printed surface scratched Chec k 4 Are you e x ecuting a high-density pr int on plain paper? If you e x ecute a high-density print job on plain paper , the paper ma y absorb too much ink and curl, the print head may scratch the surf ace of the curled page. Low er the Intensity setting as f ollows. 1[...]

221 T roubleshooting - Printout is Unsatisfactory White streaks visible Chec k Print a nozzle check pattern. If colours are broken or missing, clean the print head. If lines are not aligned properly , align the pr int head. If any por tion of the nozzle check pattern is streaked, the print head could be clogged, ma y not be aligned proper ly , or t[...]

222 T roubleshooting - Printout is Unsatisfactory Colour s streaked or une ven P atter ns of unev en or streaked colouring appear on the printout. Chec k 1 Is Print Quality in the Quality tab in the pr inter dr iv er set to F ast? Chec k 2 Is Halftoning set f or optimum perf or mance?[...]

223 T roubleshooting - Printout is Unsatisfactory Colours streaked or une ven Chec k 1 Is Print Quality on the Quality tab in the pr inter dr iv er set to F ast? Set Print Quality to Fine and pr int again. This reduces une ven color ation you ma y see in a document where a large amount of ink is used. 1 Open the Printer Proper ties dialogue bo x. 2[...]

224 T roubleshooting - Printout is Unsatisfactory Colours streaked or une ven Chec k 2 Is Halftoning set f or optimum perf or mance? Check the Halftoning setting in the Quality tab of the printer driver . The Dif- fusion setting smoothes une ven or streak ed colours. 1 Open the Printer Proper ties dialogue bo x. 2 Click the Adv anced button in the [...]

225 T roubleshooting - Printout is Unsatisfactory Last par t of print job not printing The last par t of each page in the document is not pr inted. Chec k 1 Are you using the paper siz e specified in the P age Size setting? Chec k 2 Are the computer and printer securely connected? Chec k 3 Is the printer por t set to ECP? Chec k 4 Is a WPS pr inte[...]

226 T roubleshooting - Printout is Unsatisfactory Last par t of pr int job not printing Chec k 1 Are you using the paper siz e specified in the P age Size setting? If the size of the paper loaded in the printer does not match the P age Size setting in the printer dr iver , par t of each page ma y not pr int. Open the Printer Proper ties dialogue b[...]

227 T roubleshooting - Printout is Unsatisfactory Last par t of pr int job not printing Chec k 3 Is the printer por t set to ECP? When the printer por t of the computer to the ECP mode, the printer ma y not perf or m a pr int job proper ly . Cancel the ECP mode, and print again. If the problem is not solv ed, contact your hardw are manuf acturer . [...]

228 T roubleshooting - Printout is Unsatisfactory Character s and figures notched / gradation streaked or unnatural Characters and figures print with unnatural notches. Gradation appears streak ed. Chec k Are you using the application prog ram that only suppor ts P ostScript? The BJC-3000 is a QuickDr aw printer and is not a P ostScr ipt printer [...]

229 T roubleshooting - Printer Does Not Star t or Stops in Mid-job Printer Does Not Star t or Stops in Mid-job Printer does not switch on Print job does not star t Printings halts Printing star ts but nothing printing Car tridge holder does not mov e to the left side[...]

230 T roubleshooting - Printer Does Not Star t or Stops in Mid-job Printer does not s witch on The printer does not switch on after the PO WER button is pressed. Chec k 1 Hav e you pressed the PO WER b utton fir mly? Chec k 2 Is the pow er cord plugged in? Chec k 3 Is the pow er outlet liv e?[...]

231 T roubleshooting - Printer Does Not Star t or Stops in Mid-job Printer does not switch on Chec k 1 Hav e you pressed the PO WER b utton fir mly? Press the PO WER button fully down, then release it. If you do not press the button hard enough, the printer ma y not tur n on. Switching the Printer On Chec k 2 Is the pow er cord plugged in? Make su[...]

232 T roubleshooting - Printer Does Not Star t or Stops in Mid-job Print job does not star t Printer does not operate after print job ex ecuted from the computer . Chec k 1 Is the printer switched on? Chec k 2 Are you printing a v er y large file? Chec k 3 Are the printer and computer securely connected? Chec k 4 Are you using the correct printer [...]

233 T roubleshooting - Printer Does Not Star t or Stops in Mid-job Print job does not star t Chec k 1 Is the printer switched on? Check the PO WER lamp to see if it is lit green. If the PO WER lamp flashes green, the pr inter is still warming up . After the PO WER lamp is lit, the pr inter is ready to use. Printer does not switch on Chec k 2 Are y[...]

234 T roubleshooting - Printer Does Not Star t or Stops in Mid-job Print job does not star t Chec k 4 Are you using the correct printer driver? A print job may not star t if you ha ve selected the wrong printer driver f or the print job . Check that "Canon BJC-3000" is displa y ed in the Name entr y bo x of the Print dialogue box. If anot[...]

235 T roubleshooting - Printer Does Not Star t or Stops in Mid-job Print job does not star t Chec k 5 Is the correct printer por t selected? If you are using the P arallel Interf ace to connect your printer , set your printer por t to LPT1. If you are using USB Interf ace to connect y our printer , set your printer por t to USBPRN. F ollow the proc[...]

236 T roubleshooting - Printer Does Not Star t or Stops in Mid-job Printings halts The printer stops pr inting bef ore the print job is completed. Chec k 1 Is the print job a finely detailed photograph or illustration? Chec k 2 Has the printer been operating f or a long time?[...]

237 T roubleshooting - Printer Does Not Star t or Stops in Mid-job Printings halts Chec k 1 Is the print job a finely detailed photograph or illustration? The printer requires more time to process a finely detailed illustration or photograph. Check the PO WER lamp . If the PO WER lamp flashes green, the computer is sending print data to the pr i[...]

238 T roubleshooting - Printer Does Not Star t or Stops in Mid-job Printing star ts b ut nothing printing The printer operates but nothing is printed on the page. Chec k 1 Is the ink of BJ Car tr idge in good condition? Chec k 2 Did you remo ve the or ange protectiv e tape from the print head?[...]

239 T roubleshooting - Printer Does Not Star t or Stops in Mid-job Printing star ts but nothing printing Chec k 1 Is the ink of BJ Car tr idge in good condition? The print head nozzles may be clogged, one or more of the ink tanks ma y be low , or the BJ Car tr idge may be w or n. Visually check the le v el of the ink in the ink tanks. If the tanks [...]

240 T roubleshooting - Printer Does Not Star t or Stops in Mid-job Printing star ts but nothing printing Chec k 2 Did you remo ve the or ange protectiv e tape from the print head? If the orange protectiv e tape is not remov ed from the BJ Car tr idge, ink can- not be ejected from the BJ Car tr idge. Remov e the BJ Car tr idge and check the print he[...]

241 T roubleshooting - Printer Does Not Star t or Stops in Mid-job Car tridg e holder does not mo ve to the left side Y ou want to s witch the BJ Car tr idge, replace an ink tank, or replace the BJ Car tr idge, b ut the car tr idge holder does not mov e to the left side when you open the front cov er . Chec k 1 Is the printer switched on? Chec k 2 [...]

242 T roubleshooting - Printer Does Not Star t or Stops in Mid-job Car tr idge holder does not mov e to the left side Chec k 1 Is the printer switched on? Check the PO WER lamp and mak e sure that it is green. If the PO WER lamp is off , switch on the printer . If you ha ve just turned on the pr inter and the PO WER lamp flashes green, the printer[...]

243 T roubleshooting - P aper Jams or Does Not F eed P aper Jams or Does Not Feed P aper does not f eed from auto sheet f eeder En v elopes do not feed P aper sk e wing during feeding Multiple sheets f eed together P aper jam[...]

244 T roubleshooting - P aper Jams or Does Not F eed P aper does not feed fr om auto sheet feeder After the print job is star ted, the paper loaded in the auto sheet f eeder does not f eed. Chec k 1 Is the paper too thick? Chec k 2 Is the sheet f eeder ov erloaded? Chec k 3 Did you r aise the paper rest? Chec k 4 Is the paper f olded or cur led?[...]

245 T roubleshooting - P aper Jams or Does Not F eed P aper does not feed from auto sheet f eeder Chec k 1 Is the paper too thick? Thick paper does not f eed from the auto sheet f eeder . Y ou cannot attempt to print on paper or other media thick er than 0.6 mm (105g/m 2 ). Chec k 2 Is the sheet f eeder ov erloaded? The number of sheets y ou can lo[...]

246 T roubleshooting - P aper Jams or Does Not F eed P aper does not feed from auto sheet f eeder Chec k 4 Is the paper f olded or cur led? T o av oid misf eeds and paper jams, ne ver load paper in the auto sheet f eeder that is folded, curled or wrinkled. Media T ype Y ou Can Use with the Printer Media T ype Y ou Cannot Use with the Printer[...]

247 T roubleshooting - P aper Jams or Does Not F eed En velopes do not feed Env elopes do not f eed or ske w during feeding. Chec k 1 Are the env elopes curled or bent? Chec k 2 Are too many en velopes loaded? Chec k 3 Are the env elopes loaded correctly?[...]

248 T roubleshooting - P aper Jams or Does Not F eed Env elopes do not feed Chec k 1 Are the env elopes curled or bent? Bef ore you load en v elopes, mak e sure they are flat. Press down firmly around the edges of the stack to flatten the en velopes and e xpel air from inside the env elopes. If the env elopes are still not perf ectly flat, hold[...]

249 T roubleshooting - P aper Jams or Does Not F eed Env elopes do not feed Chec k 2 Are too many en velopes loaded? The number of en velopes y ou can set in the auto sheet feeder is up to 10. Do not e xceed 10 env elopes in a stack. Using Env elopes Chec k 3 Are the env elopes loaded correctly? T o av oid misf eeds and jams, alwa ys load the top e[...]

250 T roubleshooting - P aper Jams or Does Not F eed P aper ske wing during feeding The paper or other media does not f eed straight into the paper f eed slot. Chec k 1 Is the auto sheet f eeder ov erloaded? Chec k 2 Is the paper f olded or cur led? Chec k 3 Is the paper guide set correctly?[...]

251 T roubleshooting - P aper Jams or Does Not F eed P aper skewing during f eeding Chec k 1 Is the auto sheet f eeder ov erloaded? The number of sheets y ou can load in the auto sheet feeder depends on the media you are using. The media does not feed correctly if y ou exceed the prescribed number of sheets. Chec k 2 Is the paper f olded or cur led[...]

252 T roubleshooting - P aper Jams or Does Not F eed Multiple sheets feed together During a multiple f eed, more than one sheet f eed from the stack at the same time. Chec k 1 Did you f an the stac k bef ore loading? Chec k 2 Is the auto sheet f eeder ov erloaded? Chec k 3 Is the paper f olded or cur led? Chec k 4 Are you printing on transparencies[...]

253 T roubleshooting - P aper Jams or Does Not F eed Multiple sheets f eed together Chec k 1 Did you f an the stac k bef ore loading? Bef ore loading a stack of media in the auto sheet f eeder , alwa ys fan the pages to remov e static cling and align the edges. F anning the stack sepa- rates the sheets so the y can feed smoothly from the auto sheet[...]

254 T roubleshooting - P aper Jams or Does Not F eed P aper jam If paper jams in the printer , remov e it. F ollow the procedure belo w . 1 Slowly pull the paper out of the printer from the auto sheet f eeder or the paper output slot, whiche ver is easier . (If the paper tears or shreds, open the front cov er and remov e all the fragments of paper [...]

255 T roubleshooting - P aper Jams or Does Not F eed P aper jam • If the paper cannot be remov ed, press the PO WER button twice to eject the paper automatically and star t the pr int job again. • P aper within the range of 64 to 105g/m 2 can be loaded in the auto sheet f eeder . Media Size Y ou Can Use with the Pr inter • T o av oid misf eed[...]

256 T roubleshooting - The POWER Lamp Flashes Or ange The PO WER Lamp Flashes Orange When an error occurs, the PO WER lamp flashes orange . The number of flashes indicates the cause of the problem. T wo flashes : Out of paper , paper jam, paper f eed error Three flashes : P aper jam F our flashes : BJ Car tridge out of ink Fiv e flashes : Car[...]

257 T roubleshooting - The POWER Lamp Flashes Or ange ■ T wo flashes: Out of paper , paper jam, paper f eed error If no paper is loaded in the auto sheet f eeder , or if the paper is not loaded correctly , set the paper correctly and press the RESUME button. If paper has jammed in the printer , remov e the jam and press the RESUME button. P aper[...]

258 T roubleshooting - The POWER Lamp Flashes Or ange ■ F our flashes: BJ Car tridge out of ink An ink tank in the BJ Car tr idge has r un out of ink. Replace the depleted ink tank and press the RESUME button. Replacing the Ink T anks ■ Fiv e flashes: Car tr idge not installed correctly The correct car tr idge is not installed. When printing [...]

259 T roubleshooting - The POWER Lamp Flashes Or ange ■ Se ven flashes: BJ Car tridge defectiv e There is a problem with one of the BJ Cartr idges mounted in the pr inter . Remov e each BJ Car tridge and check that the contacts on the BJ Car tr idge and car tr idge holder are clean. Also check that the orange protectiv e tape has been remov ed f[...]

260 T roubleshooting - The POWER Lamp Flashes Or ange ■ The PO WER lamp flashes orange and green alternately : Ser vice error A ser vice error means the printer requires the attention of a qualified tech- nician. Contact a Canon ser vice f acility . Count the number of flashes. (Y ou ma y be asked f or this information.) Bef ore you Call f or [...]

261 T roubleshooting - An Error Message Appears An Err or Message Appears Error writing to LPT1 or USBPRN Application error , General protection f ault Other error messages Windows Windows[...]

262 T roubleshooting - An Error Message Appears Err or writing to LPT1 or USBPRN Y ou cannot print when this message appears. Chec k 1 Is the printer switched on? Chec k 2 Are the printer and computer connected proper ly? Chec k 3 Is print spooling operating correctly? Chec k 4 Is the printer por t operating correctly? Chec k 5 Is the printer dr iv[...]

263 T roubleshooting - An Error Message Appears Error writing to LPT1 or USBPRN Chec k 1 Is the printer switched on? Check the PO WER lamp to see if it is lit green. If the PO WER lamp flashes green, the pr inter is warming up . After the PO WER lamp is lit, the pr inter is ready to use. Printer does not switch on Chec k 2 Are the printer and comp[...]

264 T roubleshooting - An Error Message Appears Error writing to LPT1 or USBPRN Chec k 4 Is the printer por t operating correctly? Check the status of the printer por t as follo ws • When you are using the par allel interf ace: 1 Right-click the My Computer icon and select Properties from the pop-up menu. 2 Click the De vice Manager tab . 3 Selec[...]

265 T roubleshooting - An Error Message Appears Error writing to LPT1 or USBPRN Chec k 5 Is the printer dr iver installed correctly? There ma y be a problem with the printer dr iv er . Uninstall the printer dr iv er and install it again. Also ref er to the "Additional Notes on Handling the USB Interface" pro vided with the printer . Chec [...]

266 T roubleshooting - An Error Message Appears Error writing to LPT1 or USBPRN Chec k 7 Is a WPS driver installed? Y ou ma y not be able to print correctly if a WPS (Windows Printing System) driver is installed in y our computer . 1 Click Start, point to Settings, and click Printers. 2 If a WPS dr iv er is installed, right-click the icon and then [...]

267 T roubleshooting - An Error Message Appears Application err or , General protection fault Chec k 1 Are you using a Windows 3.1 application program? Chec k 2 Are se veral application prog rams r unning in the backg round? Chec k 3 Does the computer hav e sufficient memor y? Chec k 4 Is there sufficient free space on the hard disk? Chec k 5 Is [...]

268 T roubleshooting - An Error Message Appears Application error , General protection f ault Chec k 1 Are you using a Windows 3.1 application program? Attempting to print from a Windo ws 3.1 application prog ram installed on the Windows 98 or Windo ws 95 platf or m ma y cause an error . Use a Windows 98 or Windows 95 compatib le application progra[...]

269 T roubleshooting - An Error Message Appears Application error , General protection f ault Chec k 4 Is there sufficient free space on the hard disk? An error ma y occur if there is not enough free space av ailable on the hard disk. Check the amount of free space on the hard disk. If there is little free space av ailable on the disk, delete an y[...]

270 T roubleshooting - An Error Message Appears Application error , General protection f ault Chec k 6 Is the printer dr iver installed correctly? There ma y be a problem with the printer dr iver . Uninstall the printer dr iver and install it again. Also ref er to the "Additional Notes on Handling the USB Interface" pro vided with the pri[...]

271 T roubleshooting - An Error Message Appears Other err or messages Chec k 1 An error displa yed in the BJ Status Monitor? Chec k 2 An error displa yed in any screens other than the BJ Status Monitor? Chec k 3 Any error n umber (xxxx:) displa yed? Windows Windows Macintosh[...]

272 T roubleshooting - An Error Message Appears Other error messages Chec k 1 An error displa yed in the BJ Status Monitor? When an error occurs the BJ Status Monitor screen opens. The Print Status tab displays a shor t description of the error and other infor- mation about the print job . Click the Guide tab to displa y instr uctions on how to sol[...]

273 T roubleshooting - An Error Message Appears Other error messages Chec k 2 An error displa yed in any screens other than the BJ Status Monitor? One of the f ollowing messages ma y be display ed. Delete any unneeded file to mak e more disk space av ailable . Bef ore Y ou Call f or Help (Checking the amount of free space on hard disk) Quit any ot[...]

274 T roubleshooting - An Error Message Appears Other error messages Chec k 3 Any error n umber (xxxx:) displa yed? Error number (*202) displa yed Sufficient memor y not av ailable f or the application program. Check that the required amount of memory is allocated to the application program. If there is not enough memor y installed, install more m[...]

275 T roubleshooting - An Error Message Appears Other error messages Error number (*300) displa yed Check the f ollowing. • Printer is switched on? Switching the Printer On • Printer cable is connected securely? Make sure that the printer cab le is securely f astened to the computer and the printer . If the problem cannot be solv ed, check the [...]

276 T roubleshooting - Scanner Problems Scanner Pr oblems Scanning result is unsatisf actor y Cannot be used with TW AIN-compatible application prog ram Other scanner prob lems[...]

277 T roubleshooting - Scanning result is unsatisf actor y Scanning result is unsatisfactory Scanned image b lurred or distor ted Scanned image is of une ven quality White por tion becomes gre yish P ar ts of an image are missing or not aligned properly Image contains une xpected colors,or is too light or too dark[...]

278 T roubleshooting - Scanning result is unsatisf actor y Scanned image blurred or distorted Chec k 1 Are you using a clear image f or scanning? Chec k 2 Is a scanning holder unstained and undamaged? Chec k 3 Are you scanning thic k paper?[...]

279 T roubleshooting - Scanning result is unsatisf actor y Scanned image blurred or distorted Chec k 1 Are you using a clear image f or scanning? Blurr y images are not suited f or scanning. For best scanning results , alwa ys use a clear , shar p images. (Please note that the scanned image cannot be better than the original image.) Chec k 2 Is a s[...]

280 T roubleshooting - Scanning result is unsatisf actor y Scanned image is of une ven quality The scanned image is coarse and blurry . Chec k Is the resolution setting high enough? Resolution deter mines the precision of the scanned image. The greater the number of dots used to dr a w an image, the greater the pre- cision and the higher the qualit[...]

281 T roubleshooting - Scanning result is unsatisf actor y White por tion becomes greyish Chec k 1 Did you perf or m white le vel calibration? Chec k 2 Did you adjust the brightness and contrast? Chec k 3 Did you scan a monochrome image using the Colour or Gr ayscale setting?[...]

282 T roubleshooting - Scanning result is unsatisf actor y White por tion becomes greyish Chec k 1 Did you perf or m white le vel calibration? White le vel calibration is used f or maintaining the correct colour balance of scanned images. This white le vel calibration is needed when using the scanner car tr idge is used f or the first time after p[...]

283 T roubleshooting - Scanning result is unsatisf actor y White por tion becomes greyish Chec k 3 Did you scan a monochrome image using the Colour or Gr ayscale setting? If the scanning mode is set to Colour or Gra yscale , the scanner detects and scans e ven the gr ades of the density , and white may not be recognised as white. When you scan the [...]

284 T roubleshooting - Scanning result is unsatisf actor y P ar ts of an image are missing or not aligned properl y Chec k 1 Did you place an image within the proper scanning area? Chec k 2 Did you specify the scanning area correctly?[...]

285 T roubleshooting - Scanning result is unsatisf actor y P ar ts of an image are missing or not aligned properly Chec k 1 Did you place an image within the proper scanning area? Check that the image y ou wish to scan is placed in the proper scanning area. Chec k 2 Did you specify the scanning area correctly? If the P aper Size setting is smaller [...]

286 T roubleshooting - Scanning result is unsatisf actor y Image contains une xpected colors,or is too light or too dark The appearance of the scanned image is not what y ou e xpected, or the image is too light or too dark. Chec k 1 Is the number of displa y colours set to High Color or T rue Color? Chec k 2 Is Colour Matching tur ned on?[...]

287 T roubleshooting - Scanning result is unsatisf actor y Image contains une xpected colors,or is too light or too dark Chec k 1 Is the number of displa y colours set to High Color or T rue Color? Check the n umber of display colours as f ollows . 1 F rom the Star t menu, select Settings and then select Control P anel. 2 Double-clic k the Displa y[...]

288 T roubleshooting - Scanning result is unsatisf actor y Image contains une xpected colors,or is too light or too dark Chec k 2 Is Colour Matching tur ned on? The colours displa yed on y our displa y may not match the actual scanned colours. Colour Matching attains the best match between the colours displa yed on your displa y and the actual colo[...]

289 T roubleshooting - Cannot be used with TW AIN-compatible application progr am Cannot be used with TW AIN-compatible application pr ogram Cannot launch IS Scan from within the TW AIN-compatib le gr aphics application progr am Cannot transf er to TW AIN-compatible g raphics application program[...]

290 T roubleshooting - Cannot be used with TW AIN-compatible application progr am Cannot launch IS Scan fr om within the TW AIN- compatible graphics application pr ogram Chec k Does the TW AIN-compatib le graphics application program y ou are using suppor t the latest 32-bit TW AIN specifications or TW AIN Source Manager (V ersion 1.5 or later)? W[...]

291 T roubleshooting - Cannot be used with TW AIN-compatible application progr am Cannot transfer to TW AIN-compatible graphics application pr ogram Chec k Does the TW AIN-compatib le graphics application program y ou are using suppor t the file format type and resolution of the image data? Some TW AIN-compatib le graphics application progr ams su[...]

292 T roubleshooting - Other scanner problems Other scanner pr oblems Cannot install the scanner driver Does not launch with def ault settings Improper colours are displa yed in the dialogue bo x Scanning is too slow Communication error occurs An error message appears Windows[...]

293 T roubleshooting - Other scanner problems Cannot install the scanner driver Chec k 1 Did you f ollow the scanner driv er installation instr uctions in the User's Guide? Chec k 2 Are any other application prog rams running? Chec k 3 Did you specify the correct CD-R OM dr iv e f or installation? Chec k 4 Is there a problem with the Setup Sof[...]

294 T roubleshooting - Other scanner problems Cannot install the scanner driver Chec k 1 Did you f ollow the scanner driv er installation instr uctions in the User's Guide? The User's Guide provides step-b y-step instr uctions f or installing the scan- ner driver . If an error occurred during installation and you had to f orcibly shut do [...]

295 T roubleshooting - Other scanner problems Cannot install the scanner driver Chec k 3 Did you specify the correct CD-R OM dr iv e f or installation? If the scanner driver installation progr am did not star t automatically when you loaded the CD-R OM, double-clic k the My Computer icon, then double- click the CD-R OM icon on the Windows desktop .[...]

296 T roubleshooting - Other scanner problems Does not launch with default settings Chec k Did you launch IS Scan from a TW AIN-compatible g raphics application program? This problem occurs when IS Scan is launched from a TW AIN-compatible graphics application prog ram. Depending on the TW AIN-compatib le graphics application program, Pre vi- ous S[...]

297 T roubleshooting - Other scanner problems Impr oper colours are displa yed in the dialogue bo x Chec k Is the number of displa y colours set to 256 Colors? This problem occurs when IS Scan is launched from a TW AIN-compatible application program. Check the n umber of display colours as f ollows . 1 F rom the Star t menu, select Settings and the[...]

298 T roubleshooting - Other scanner problems Scanning is too slo w Scanning is requiring an unusually long time. Chec k Are you using the higher resolution than required? In order to scan an image, y our computer must be able to receiv e a large amount of data. Theref ore, the scanning speed v ar ies according to the per- f or mance of the compute[...]

299 T roubleshooting - Other scanner problems Comm unication error occur s Chec k 1 Did you launch IS Scan or IS Scan Plus immediately after it is closed? Chec k 2 Is the printer switched on or on-line? Chec k 3 Are you using the USB interf ace running under Windows 98? Windows[...]

300 T roubleshooting - Other scanner problems Communication error occurs Chec k 1 Did you launch IS Scan or IS Scan Plus immediately after it w as closed? Do not attempt to launch IS Scan or IS Scan Plus again immediately after it is closed. W ait f or a f ew seconds and then launch again. Chec k 2 Is the printer switched on or on-line? Check that [...]

301 T roubleshooting - Other scanner problems An err or message appears Chec k Ref er to the on-line Help. When using IS Scan: When you install the IS Scan Softw are using the default installation proce dures, the on-line Help f or IS Scan(Bjscan2.hlp) e xists in the IS Scan f older . F ollow the procedure below . 1 Open the Program Files f older i[...]

302 T roubleshooting - Other Prob lems Other Pr oblems Cannot install the printer dr iver BJ Status Monitor does not open Cannot e x ecute bac kground printing Windows[...]

303 T roubleshooting - Other Prob lems Cannot install the printer driver Chec k 1 Did you f ollow the printer driver installation instructions in the Getting Star ted manual? Chec k 2 Are any other application prog rams running? Chec k 3 Did you specify the correct CD-R OM dr iv e f or installation? Chec k 4 Is there a problem with the Setup Softw [...]

304 T roubleshooting - Other Prob lems Cannot install the printer dr iver Chec k 1 Did you f ollow the printer driver installation instructions in the Getting Star ted manual? The Getting Star ted manual provides step-b y-step instr uctions for installing the printer dr iver . If y ou are reinstalling the printer dr iver , remov e any other bub ble[...]

305 T roubleshooting - Other Prob lems Cannot install the printer dr iver Chec k 2 Are any other application prog rams running? The installation program ma y not e xecute successfully if it is run with other applications running in the background. Bef ore you run the installation program again, shut do wn all other applica- tion programs . If other[...]

306 T roubleshooting - Other Prob lems Cannot install the printer dr iver Chec k 3 Did you specify the correct CD-R OM dr iv e f or installation? If the printer dr iver installation prog ram did not star t automatically when you loaded the CD-ROM, doub le-click the My Computer icon, then doub le-click the CD-ROM icon on the Windows desktop . F or d[...]

307 T roubleshooting - Other Prob lems BJ Status Monitor does not open The BJ Status Monitor does not open and displa ys messages and guidance. Chec k 1 Do your computer and printer cab le suppor t bi-directional communication? Chec k 2 Is the bi-directional option selected in the printer dr iver? Windows[...]

308 T roubleshooting - Other Prob lems BJ Status Monitor does not open Chec k 1 Do your computer and printer cab le suppor t bi-directional communication? Check the hardw are specifications for y our computer and pr inter cable . Operation of the BJ Status Monitor depends on bi-directional data transf er between the computer and printer . The comp[...]

309 T roubleshooting - Other Prob lems Cannot e xecute bac kgr ound printing The BJ Backg rounder is not display ed dur ing a pr int job and you cannot use bac kground printing. Chec k 1 Is there enough free space av ailable on the hard disk? Chec k 2 Is backg round pr inting enabled in the printer driver?[...]

310 T roubleshooting - Other Prob lems Cannot e x ecute background printing Chec k 1 Is there enough free space av ailable on the hard disk? Y ou ma y not be able to print if there is not enough free space on the hard disk. Delete unneeded files to create more space. Checking the amount of free space on hard disk If you are unab le to make more sp[...]

311 T roubleshooting - A voiding Prob lems A v oiding Prob lems Setting Colour Adjustment Adjusting Brightness (gamma cur v e coefficient) Adjusting Output Style Chec king the printer and computer connection Setting the BJC-3000 as def ault pr inter Cancelling ECP Windows Windows[...]

312 T roubleshooting - A voiding Prob lems Setting Colour Adjustment In the printer dr iver , you can adjust the colour tones of the image b y chang- ing the density of each colour (cyan, magenta, y ellow and b lack). F or example , you can low er the magenta setting when the reds are too strong or raise the cy an setting when the blues are too wea[...]

313 T roubleshooting - A voiding Prob lems Setting Colour Adjustment 1 When using Manual f or Pr inting, click the Details b utton. 2 Click the Colour panel. 3 Mov e the slide bars of the individual colours to the left or r ight. Macintosh[...]

314 T roubleshooting - A voiding Prob lems Adjusting Brightness (gamma curve coefficient) In the printer dr iver , you can specifies the contrast among intermediate tones between b lack and white. For e xample, adjusting the brightness tow ards Light makes the ov erall image brighter , with stronger contrast in the light areas and low er contrast[...]

315 T roubleshooting - A voiding Prob lems Adjusting Brightness (gamma cur ve coefficient) 1 When using Manual f or pr inting, click the Details b utton. 2 Select the Colour panel. 3 Specify the desired brightness setting. If Brightness is grey ed out and cannot be used, check Brightness in the checkbo x. Macintosh Note[...]

316 T roubleshooting - A voiding Prob lems Adjusting Output Style The Output Style settings in the printer dr iv er allow y ou to specify whether inter mediate tones are emphasised in the printout or pr imar y colours are printed more br ightly . A uto: Samples the data stream and selects the optimum matching method f or the pr int job . Accurate o[...]

317 T roubleshooting - A voiding Prob lems Adjusting Output Style 1 Open the Printer Proper ties dialogue bo x, and clic k the Adv anced b utton in the Main tab . 2 Click the Colour tab . 3 Select A uto , Accurate or Vivid in the Output Style box. If Output Style is gre y ed out and cannot be used, chec k Colour Adjustment in the checkbo x. 1 When [...]

318 T roubleshooting - A voiding Prob lems Chec king the printer and computer connection If you ha ve prob lems with the pr inter , the cause ma y be in the hardware you are using to connect the printer and computer . • If you are using a s witching de vice, USB hub or e xter nal buff er , discon- nect the de vice and connect the pr inter directl[...]

319 T roubleshooting - A voiding Prob lems Checking the printer and computer connection Recommended printer cable specifications are as f ollows. When using the parallel interf ace: Material: A WG28 or larger T ype: T wisted-pair shielded cable Length: Up to 2.0m (6.5 ft) Connectors: Amphenol 30360 or equiv alent When using the USB interf ace: Mat[...]

320 T roubleshooting - A voiding Prob lems Setting the BJC-3000 as default printer When you are using more than one printer , you ma y find it con v enient to set the BJC-3000 as the def ault pr inter . T o set the BJC-3000 as the default printer , f ollow the procedure below . 1 On the Windows desktop , click the Star t button, point to Settings [...]

321 T roubleshooting - A voiding Prob lems Cancelling ECP If you are e xperiencing difficulty , the problem ma y be solved b y cancelling the ECP mode setting. T o cancel the ECP mode, f ollow the procedure belo w . 1 Open the Printer Proper ties dialogue bo x and click the Maintenance tab . 2 Click the Custom Setting b utton. 3 If "Set print[...]

322 T roubleshooting - Bef ore you Call f or Help Bef ore y ou Call f or Help Narrowing do wn the problem Chec king the printing environment[...]

323 T roubleshooting - Bef ore you Call f or Help Narr owing do wn the prob lem If you are e xperiencing difficulties, tr y to narrow the prob lem do wn to one of these three f actors. Printer problem Hardware prob lem other than the pr inter Application program prob lem[...]

324 T roubleshooting - Bef ore you Call f or Help Narrowing do wn the problem ■ Printer problem If the printer will not operate, or if the PO WER lamp flashes orange and green alternately with beeps, contact a Canon ser vice f acility . Count the number of flashes and beeps . (Y ou may be ask ed for this inf or mation.) ■ Hardware prob lem ot[...]

325 T roubleshooting - Bef ore you Call f or Help Chec king the printing en vir onment Check the inf or mation on the operating en vironment such as the name and version number of your oper ating system, the amount of memor y installed, hard disk capacity and amount of free space on hard disk and the printer dr iver v ersion number . Ref er to the [...]

326 T roubleshooting - Bef ore you Call f or Help Checking the printing en vironment ■ Chec king the Windows v ersion and memor y capacity 1 Right-click the My Computer icon and select Properties from the pop-up menu. 2 On the General tab note the system name , v ersion number and memor y capacity . Select About This Computer from the Apple menu.[...]

327 T roubleshooting - Bef ore you Call f or Help Checking the printing en vironment ■ Chec king the amount of free space on hard disk 1 On the Windows desktop , double-clic k the My Computer icon. 2 Right-click the icon of the hard disk and select Properties from the pop-up menu. 3 On the General tab , chec k the hard disk capacity and the amoun[...]

328 T roubleshooting - Bef ore you Call f or Help Checking the printing en vironment ■ Chec king the v ersion number of the pr inter driver T o check the v ersion number of the printer driver , follo w the procedure below . 1 On the Windows desktop , click the Star t button, point to Settings , and click Printers. 2 Right-click the BJC-3000 icon [...]

329 Specifications Specifications Printing method: Bubb le Jet on-demand Printing resolution: 1440 (horizontal) x 720 (v er tical) dpi. Print speed (pr inting with Canon standard patter n): *Black printing using Blac k BJ Car tr idge BC-30 F ast: 9 ppm Nor mal: 6.8 ppm Colour printing using Color BJ Car tr idge BC-31 F ast: 4 ppm Nor mal: 3.0 ppm[...]

330 Specifications Receiv e b uff er : 128 kB max. Interf ace (parallel): IEEE 1284-compatible Interf ace (USB): USB 1.0-compatible Interf ace connector (parallel): Amphenol 57-40360 or equiv alent Interf ace connector (USB): USB standard Series B receptacle (USB interface) Recommended printer cable (parallel): Material: A WG28 or larger T ype: T [...]

331 Specifications Acoustic noise le vel: Appro x. 45 dB (per ISO 9296) Operating en vironment: T emperature: 5 to 35˚C (41 to 95˚F) Humidity: 10 to 90% RH(no condensation) Storage en vironment: T emperature: 0 to 35˚C (32 to 95˚F) Humidity: 5 to 90%RH (no condensation) P ow er supply: Europe A C 230V±10%, 50Hz USA/Canada A C 120V , 60Hz A us[...]

332 Specifications P ow er consumption: off*: Appro x. 2W (A C 230±10%) Appro x. 2W (A C 120V) Standby**: Appro x. 3W (AC 230±10%) Appro x. 3W (A C 120V) Printing: Appro x. 35 W *: T o shut down power completely , remove the po wer cord from the wall outlet. **: This printer is provided with an automatic pow er off f eature. If the printer does [...]

333 Specifications F eed method: Continuous f eed through auto sheet f eeder F or High resolution paper , plain paper , env elopes, T ransparencies, Glossy photo paper , High gloss photo film, Back print film, Glossy photo cards, T -shir t transf ers Sheet f eeder capacity: Plain paper (64 gsm) 100 sheets max. High resolution paper 80 sheets max[...]

334 Specifications Ordinar y pr int media: Regular size: A4, A5, B5, Letter , Legal, European DL, US Com.#10 Custom size: width: 100.0mm to 241.3mm (3.94" to 9.50") height: 100.0mm to 584.2mm (3.94" to 23.0") W eight: 64 to 105 g/m 2 Thickness: 0.6 mm max. Special Canon media: Bubb le Jet paper LC-301 High Resolution P aper HR-[...]

335 Specifications Graphic image printing: Data f or mat: Canon e xtended mode: Raster image f or mat Resolution: Canon e xtended mode: 180, 360, 720, 1440 dpi Compatib le BJ Car tridges: Color BJ Car tr idge BC-33: Nozzles: 48 per colour Ink colours Cyan, Y ellow , Magenta, Black Capacity* Appro x. 300 sheets (at 7.5% cov erage per colour) *: Bas[...]

336 Specifications Printer dr iver oper ating environment: • IBM PC/A T -compatible computer running on Windows 98, Windows 95, Windows NT 4.0, or iMac or P ower Macintosh G3 computer running on Mac OS 8.1 or later Hard disk space: Appro x. 26MB to install on Windows 98, Windows 95, Windo ws NT 4.0, or appro x. 30MB to install on Mac OS(includin[...]

337 Inde x Inde x [A] About button 328 Application error 267 Are y ou using a Windows 3.1 application program? 267 A TM font 228 A uto sheet feeder 11 [B] Back Print Film BF-102 28 Using 57 Backgr ound printing 309 Banner P aper 28 Using 72 BCI-3BK(ink tank for Blac k BJ Car tridge BC-30) 84, 148 BCI-3C (ink tank for Color BJ Cartridge BC-33) 82, 1[...]

338 Inde x Black BJ Cartridge BC-30 84, 155 Color BJ Cartridg e BC-33 82, 155 Color BJ Cartridg e BC-34 Photo 83, 155 Notes on Handling the 85 Replacing the 155 Selecting the 97 Storing the 88 Switching the 88 Using the 80 BJ Cartridg e Container 86, 115 BJ Status Monitor 272 Bjscan2.hlp 301 Black BJ Cartridge BC-30 84, 155 Brightness 314 Bubble Je[...]

339 Inde x Color Image Scanner Cartridg e IS-32 111, 114 Communication Err or 299 Connecting the P ower Cor d 20 the Printer 16 Custom paper sizes 25 [D] Deep print head cleaning 146 Default printer Setting the BJC-3000 as the 182, 190, 320 Document file (NT_Guide320.doc) 6 Driver printer driver basics 91 scanner driver basics 111 [E] ECP mode 191[...]

340 Inde x Using 68 Glossy Photo P aper GP-301 27 Using 61 Grayscale Print 181 [H] Halftoning 224 hard disk space 310 High Color 287 High Gloss Photo Film HG-201 27 Using 65 High Resolution P aper HR-101S 27 Using 43 [I] iMac 6, 336 Ink tank Ink T ank BCI-3BK (For Black BJ Cartridg e BC-30) 84, 148 Ink T ank BCI-3C(For Color BJ Car tridg e BC-33) 8[...]

341 Inde x Launching 123 IS Scan Plus 118 IS Scan Software 112 [L] Landscape 31 Load limit mark 33, 45 Loading P aper and Other Media 31 LPT1 262 [M] Mac OS 336 Maintenance 135 Aligning the Print Head 162 BJ Cartridg e Maintenance 137 Printing a Nozzle Check P attern 140 Prolonging the Service Life of the Printer 136 Replacing the BJ Cartridg e 155[...]

342 Inde x T ransparencies CF-102 28, 53 T -Shirt T ransfer TR-201 29, 78 Media Size Y ou Can Use with the Printer size 24 weight 25 Media T ype Y ou Can Use with the Printer 26 Media T ype Y ou Cannot Use with the Printer 30 Memory capacity 326 [N] Normal print head cleaning 144 Nozzle chec k pattern 140 NT_Guide320.doc 6 Number of sheets that can[...]

343 Inde x P aper rest 11 P aper thickness lever 11 Setting the 34 P arallel interface 12, 17 P ar ts and Functions 10 Front Vie w 11 Inside the Printer 13 Operation P anel 14 Rear View 12 Photo Optimizer 108 Photographs Tips for Printing Photographic Ima g es (I) 105 Tips for Printing Photographic Ima g es (II) 106 Plain P aper 26 Using 43 P or tr[...]

344 Inde x Print Settings 101 Print side 32 Printable area 35 A4 36 A5 36 B5 36 Banner P aper 41 European DL En velope 39 Glossy Photo Cards 38 Legal 37 Letter 37 US Commercial #10 En velope 40 Printer (Features) 9 Printer (P ar ts and Functions) 10 Front vie w 11 Inside the printer 13 Opearation panel 14 Rear view 12 Printer (Specifications) 319 [...]

345 Inde x Setting the 90 Printer P or t (LPT1) 264 Printing area 35 A4 36 A5 36 B5 36 Banner P aper 41 European DL En velope 39 Glossy Photo Cards 38 Legal 37 Letter 37 US Commercial #10 En velope 40 Printing en vironment 325 Printing on P aper and Other Media 23 Loading P aper and Other Media 31 Notes on Handling Media 42 Protective cap 87, 88, 1[...]

346 Inde x RESUME button 14 [S] Scan 110 Prescanning 298 Scanning 120, 122, 128, 130 Scanner Cartridg e 114 About the scanning area 122 Changing the scanning mode 128 Installing the 114 Launching IS Scan 123 Saving the Ima ge 131 Using the 110 Scanner driver 111 IS Scan 112 IS Scan Plus 112 Scanning holder 120 Using the 120 Specifications 329 [T] [...]

347 Inde x Adjusting Brightness (gamma curve coefficient) 314 Adjusting Output Style 316 Cancelling the ECP 321 Checking the printer and computer connection 318 Setting Colour Adjustment 312 Setting the BJC-3000 as default printer 320 Before y ou Call for Help 322 Checking the printing en vironment 325 Checking the amount of free space on hard dis[...]

348 Inde x Printout is Unsatisfactory 179 Backs of pa g es stained with ink 211 Characters and figures notc hed / gradation streaked or unnatural 228 Colour document printed in monochr ome 180 Colours not c lear 183 Colours streaked or une ven 222 Colours streaked or wr ong 203 Enlarged/reduced printing not correct 199 Ink blurred 214 Last part of[...]

349 Inde x Cannot install the scanner driver 293 Commnucation error occurs 299 Does not launch with default settings 296 Improper colours are displayed in the dialogue box 297 Scanning is too slow 298 Scanning result is unsatisfactory 277 Image contains unexpected colors, or is too light or too dark 286 Parts of an image are missing or not aligned [...]

350 Inde x [U] US Commercial #10 En velope 40, 48 USB interface 12, 18 Notes on Handling the 18 USBPRN nn (nn: numerals) 265 [V] V ersion printer driver 328 Windows 326 [W] W aste ink tank 256, 259 White Calibration Sheet 117 Using the 117 White level calibration 117 WPS driver 266[...]