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Avaya 4610SW IP Telephone End User Guide 4610SW IP Telephone End User Guide | 1 | Page[...]

4610SW IP Telephone End User Guide | 2 | Page Table  of  Contents  About Your Telephone .............................................................................................................................. ............. 3  Telephone Diagram ........................................................................................[...]

4610SW IP Telephone End User Guide | 3 | Page About Your Telephone The 4610SW IP telephone is an innovative telephone that gives you access to the World Wide Web while offering the latest features and applications. The dis play area allows up to six ap plication-specific buttons to be presented and labeled at one ti me. Additionally, six Line/Featu[...]

Telephone Diagram This diagram illustrates the face of the IP telephone, and co ntains numbered "callouts" which ide ntify the phone's primary features and buttons. 1. Message Waiting Lamp - When lit, indicates you have a message wa iting on your voice messaging system. This indicator can also be optioned to flash for incoming calls.[...]

14. Volume Control - Adjusts the handset, sp eaker, headset, or ringer volume, de pending on which item is in use. When you increase or decrease the volume, the top display area shows an icon to indicate the item for which you are adjusting the volum e. A visual "volume meter" that shows the volume level follows the icon. This button also[...]

specific buttons in the Call Log or other applications. For exampl e, pressing a L ine/Feature button in the Call Log application selects the corresponding entry, allowing you to take further action with your selection. When you enter text o n a screen (for example, labeling a Speed Dial button), several Line/Feature buttons provide edit ing featur[...]

Call Log Application Call logs are useful for: • tracking who called while you were away from the phone • redialing the number of a previous call you made • obtaining telephone numbers from previous calls The IP telephone also allows you to set up a Speed Dial butto n for any call listed, facilitating dialing of frequently-called numbers. All[...]

Call Appearances In the Phone application, both call appearance lines and administ ered feature buttons take up half the display width. The half- width display area allows more Line/Feature buttons per screen . With half-width call appear ances, only the Line/Feature buttons on the appropriate left or right sid e of the butt on can be used to selec[...]

Name Entry Example To add a Speed Dial button for Jane O'Hara, you woul d typically press the following dialpad number button/ Right Arrow softkey in sequence: 5 (J) 2 (a) 66 (n) 33 (e) 666 (o) 44 (h) 2 (a) 777 (r) 2 (a) After entering the above sequence, the di splay shows: Janeohara. By incor poratin g the editing Line/Feature buttons and so[...]

4610SW IP Telephone End User Guid e | 10 | Page -- Your system manager may assign call appearances or feat ures to the 10 call appearance/feature buttons on your telephone. You may also be able to use up to 12 other fe atures accessed with the softkeys and display control buttons. These features are in addition to the features that are ad ministere[...]

Priority Calling Allows you to call an extension with a distinctive 3-burst ring to indica te your call requires immediate attention. Use when yo u have important or timely informatio n for someone. Reset Phone Reset your IP Tele phone when other Troubleshoot ing suggestions do not correct t he problem or after being ad vised to do so by your Syste[...]

Transfer To send a call to anot her te lep hone: 1. With the call active (or with only one held call and no active calls), press the Trans fe r button. o The call is placed on hold . o The Hold icon is displayed. {dial tone} o The next available line activates. 2. Dial the number to which you want to transfer the call. 3. If you wish to wait for an[...]

o The called telephone stops ringing. o You are connected to the incoming call. Note: To return to the call on hold after completing ca ll pickup, press the fluttering call appearance button. Conference To add a nother party t o a call: 1. Dial the first party. 2. Press the Con feren ce button. o The line's display area changes to white text w[...]

Send All Calls Note: At a station where an EAS agent is l o gged in, this feature will direct calls placed to the station extension on to the station's coverage path. Calls to the E AS agent login-ID are sent to the EAS agent login-ID coverage path. To send all calls (except priority calls) to coverage: 1. Press Send All Calls while on-hook. o[...]

o If the Ph one S creen on Ca llin g option is set to Yes the Phone applicatio n screen is displayed. o A Call Log entry is created for this call. Note: If your administrator has set up the Enhanced Dialing feature, selecting Call causes the IP telephone to automatically add any appr opriate digits (such as those requir ed to get an outside line) t[...]

Reset Phone To re set the IP p hone : Note: Restarting of the telephone may take a few minutes. 1. Press the Mute button. 2. Using the dial pad, press th e following keys in sequence: 73738# o The display shows the message "Reset values? *=no #=yes". 3. If yo u want t o rese t the phone withou t re se tting an y as signe d value s , press[...]

To change fro m the speake rphone to the handse t or headse t: 1. Pick up the handset. or, Activate the headset. o The Speaker indicator next to the Speake r button goes off and audio control reverts to the handset or headset as applicable. To turn the speaker off during a call: 1. Lift the handset or activate the headset at any time. o The Speaker[...]

2. If you need to change the name, use the Left A rrow Line/Feature butto n and/or the Right Arrow Line/Feature button to move the cursor to the right of the character(s) to be ch anged. Press the Bac kspac e Lin e/Fea tur e button to remove the character(s), and re-enter the character(s). O r, press the Clea r Li ne/Fea tur e button to remo ve the[...]

2. If the party you want to call appears on the display, pro ceed to Step 3. If the party you want to call is not shown, press the Pa ge Ri ght butto n to display the next page of entries. Conti nue until the number/party you want is displayed. You can also press the Page Left button to display the preceding page of entries. 3. Press the Line/Featu[...]

o The last number dialed is automatically redialed. To redial using a list of the las t three numbe rs called: 1. Press the Redial Feature button . o The Redial screen displays the last three unique numbers dialed. o The prompt "Select number to dial." appears at the top of the display. 2. Press the Line/Feature button associated with the[...]

Interpreting Display Icons As you become more familiar with your IP telephone's display, you will recognize the icons or symbols associated with the state of a call or the state of the phone. This chart provides an overview of the icons yo u might see. Check with your System Administrator to verify if the descri ptions are accurate for your sy[...]

4610SW IP Telephone End User Guid e | 22 | Page Note that there might be a slight operati onal delay if you unplug and reconnect the phone. Reset or power cycle the phon e with your System Administrator's assistance. Contact your System Administ rator if the above steps do not produce the desired resu lt. Phone does not ring Use the Up/Down Vo[...]

4610SW IP Telephone End User Guid e | 23 | Page Glossary activate To begin or turn on t he operation of a featur e. attendant The person who handles i ncoming and outgoing cal ls at the main cons ole. AUDIX Audio Information Exch ange, an option al voice mail and mess age se rvice that provides coverage for calls t o you by recording cal lers'[...]

4610SW IP Telephone End User Guid e | 24 | Page prio rity call An important or urgent call that sends a special 3-b urst ring. program/ reprogram To use your dial pad to assi gn a phone number to a personal list item or an AD xxxxx button for Abbreviated Dialing. retriev e To collect phone messages wit h the Message or Voic e Message Retrie val fea[...]