Compaq 900 manuale d’uso

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b Maintenance and Service Guide Compaq Ev o Notebook N1005 Ser ies and Compaq Presar io 900 Seri es Mobile PC Document P ar t Number : 272638-001 July 2002 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensi ve information on identifying computer features, components, and spare parts, t[...]

© 2002 Compaq Information T echnologies Group, L.P . Compaq, the Compaq logo, Evo, and Presario are trademarks of Compaq Information T echnologies Group, L.P . in the U.S. and/or other countries. Microsoft and W indows are trademarks of Microsoft Corporation in the U.S. and/or other countries. AMD, Athlon, and Duron are trademarks of the AMD Corpo[...]

Maintenance and Ser vice Guide iii Contents 1 Product Description 1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–8 1.3 Clearing a Password . . . . . . . . . . . . . . . . . . . . . . . . . 1–10 1.4 Power Management . . [...]

iv Maintenance and Ser vice Guide Contents 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Computer System Major Compone nts . . . . . . . . . . . . 3–2 3.3 Miscellaneous Plastics/Hardware Kit . . . . . . . . . . . 3–10 3.4 Miscellaneous Cable Kit . . . . . . . . . . . . . . . . . .[...]

Contents Maintenance and Ser vice Guide v 5.16 TouchPad Components . . . . . . . . . . . . . . . . . . . . . 5–41 5.17 Display Release Assembly . . . . . . . . . . . . . . . . . . . 5–43 5.18 Charger Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–44 5.19 Speaker Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–4[...]

Maintenance and Ser vice Guide 1–1 1 Pr oduct Description The Compaq Evo Notebook N1005 and Presario 900 Series of Personal Computers of fer advanced modularity , AMD Athlon and Duron processors, industry-leading Accelerated Graphics Port (A GP) implementation, and extensi ve multimedia support. Figure 1-1. Compaq Ev o Notebook N1005 and Presario[...]

1–2 Maintenance and Ser vice Guide Product Description 1.1 Models Computer models are sho wn in T ables 1-1 through 1-3. T able 1-1 Compaq Ev o Notebook N1005 and Presario 900 Model Naming Con ventions Key P900 P 220 P5 40 V C 51 O XXXXXX-XXX 12 3 4 5 6 7 8 9 1 0 Ke y Description Options 1 Brand/Series designator E = Evo P = Presario 1005 = 1005 [...]

Product Description Maintenance and Ser vice Guide 1–3 T able 1-2 Compaq Ev o Notebook N1005 Series Models The f ollowing Evo Notebook N1005 Ser ies models use config. code KSXZ and f eatures: ■ T ouchPad ■ 8-cell, 4.0-Ah lithium ion (Li ion) batter y pack ■ 2-year w arranty ■ diskette driv e E1005 A 153 X5 30 W C 25 O 1 Ger man 470041-86[...]

1–4 Maintenance and Ser vice Guide Product Description The fo llowing Evo Notebook N1005 Series models use config. code KSBZ and f eature: ■ T ouchPad ■ 8-cell, 4.0-Ah lithium ion (Li ion) batter y pack ■ 1-year w arranty ■ diskette driv e E1005 A 153 X5 30 W C 25 O Belgium Czech Repub lic Denmark European International Fr a n c e Greece/[...]

Product Description Maintenance and Ser vice Guide 1–5 T able 1-3 Compaq Presario 900 Series Mobile PC Models The fo llowing Presario 900 Ser ies Mo bile PC models use config. code KSXZ and f eatures: ■ T ouchPad ■ 8-cell, 4.0-Ah lithium ion (Li ion) batter y pack ■ 2-year w arranty ■ diskette driv e P905 A 153 X5 30 W C 25 E Belgium Denm[...]

1–6 Maintenance and Ser vice Guide Product Description The fo llowing Presario 900 Ser ies Mo bile PC model uses config. code KSB1 and f eatures: ■ T ouchPad ■ 8-cell, 4.0-Ah lithium ion (Li ion) batter y pack ■ 1-year w arranty ■ diskette driv e P900 A 147 X5 30 W C 25 E United States 470037-278 The fo llowing Presario 900 Ser ies Mo bil[...]

Product Description Maintenance and Ser vice Guide 1–7 P905 A 153 X4 30 W C 25 E A ustralia/New Zealand 470037-311 P904 A 153 X4 20 W C 25 E European International Fr a n c e Germany Israel 470038-102 470038-103 470038-104 470038-105 Russia Saudi Arabia Switzerland Tu r k e y United Kingdom 470038-106 470038-101 470038-107 470038-108 470038-109 P[...]

1–8 Maintenance and Ser vice Guide Product Description 1.2 Features The notebook has the follo wing features: ■ AMD Athlon XP+ 1.53-, 1.47-, 1.40-, 1.30-, or 1.20-GHz processors, or AMD Duron 1.30-GHz processor , v arying by notebook model ■ A TI P7 graphics accelerator with 32 MB of shared Synchronous DRAM (SDRAM) and 4X A GP graphics card ?[...]

Product Description Maintenance and Ser vice Guide 1–9 ■ Support for one T ype I or II PC Card slot with support for both 32-bit CardBus and 16-bit PC Cards ■ External 90 W A C adapter with po wer cord ■ 8-cell Li ion battery pack ■ 40-, 30-, or 20-GB high-capacity hard dri ve, v arying by computer model ■ 1.44-MB diskette dri ve ■ Su[...]

1–10 Maintenance and Ser vice Guide Product Description 1.3 Clearing a P assw or d If the notebook you are servicing has an unkno wn password, follo w these steps to clear the password. These steps also clear CMOS: 1. Prepare the computer for disassembly (refer to Section 5.3, “Preparing the Computer for Disassembly , ” for more information).[...]

Product Description Maintenance and Ser vice Guide 1–11 1.4 P ower Mana gement The notebook comes with po wer management features that extend battery operating time and conserv e power . The notebook supports the follo wing power management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Hotke ys for setting lev el[...]

1–12 Maintenance and Ser vice Guide Product Description 1.5 Computer External Components The external components on the front and right side of the computer are sho wn in Figure 1-2 and described in T able 1-4. . Figure 1-2. Front and Right Side Components T abl e 1-4 Front and Right Side Components Item Component Function 1 Stereo speakers (2) P[...]

Product Description Maintenance and Ser vice Guide 1–13 3 Display release latch Opens the computer . 4 Batter y light On: A batter y pack is charging. Blinking: A batter y pack that is the only av ailable po wer sour ce has reached a low-battery condition. 5 Batter y ba y Accepts an 8-cell Li ion batter y pack. 6 Optical dr ive bay Accepts a CD-R[...]

1–14 Maintenance and Ser vice Guide Product Description The computer rear panel and left side components are sho wn in Figure 1-3 and described in T able 1-5. Figure 1-3. Rear P anel and Left Side Components T abl e 1-5 Rear P anel and Left Side Components Item Component Function 1 Stereo speaker/ headphone jack Connects stereo speakers , headpho[...]

Product Description Maintenance and Ser vice Guide 1–15 5 F an Provides airflo w to cool inter nal components. 6 S-Video connector Connects a television, VCR, camcorder , or ov erhead projector . 7 External monitor connector Connects an e xter nal monitor or ov erhead projector . 8 External ke yboard/mouse connector Connects an optional full-size[...]

1–16 Maintenance and Ser vice Guide Product Description The computer ke yboard components are shown in Figure 1-4 and described in T able 1-6. Figure 1-4. Ke yboard Components T abl e 1-6 Ke yboard Components Item Component Function 1 F1 through F12 function ke ys P erf or m preset functions. 2 Fn ke y Used with hotke ys to perform preset hotke y[...]

Product Description Maintenance and Ser vice Guide 1–17 3 Windows logo k eys Display the Windows Start menu. 4 Windows application key Displa ys a menu when using a Microsoft application. The menu is the same one that is displa yed b y pressing the r ight mouse button. 5 Cursor control ke ys Mov e the cursor around the screen. 6 Embedded numeric [...]

1–18 Maintenance and Ser vice Guide Product Description The computer top components are sho wn in Figure 1-5 and described in T able 1-7. Figure 1-5. T op Components T abl e 1-7 T op Components Item Component Function 1 P ower light On: P ow er is tur ned on. Blinking: Computer is in Standby . The power light also b links if a batter y pack that [...]

Product Description Maintenance and Ser vice Guide 1–19 4 P ower b utton T ur ns on the computer . Use the operating system Shut Down comm and to turn off the computer . 5 Digital audio button Launches Wi ndows Media Play er to pla y MP3 music. 6 V olume control buttons Adjust the volume of the stereo speakers . 7 Caps lock light On: Caps lock is[...]

1–20 Maintenance and Ser vice Guide Product Description The external components on the bottom of the computer are sho wn in Figure 1-6 and described in T able 1-8. Figure 1-6. Bottom Components T able 1-8 Bottom Components Item Component Function 1 Hard drive retention scre w Sec ures the hard drive to the computer . 2 Hard drive ba y Suppor ts t[...]

Product Description Maintenance and Ser vice Guide 1–21 4 RJ-11 modem jack Connects the modem cable to an internal modem. A modem cable is included with internal modem models. 5 RJ-45 network jack Connects the network cable . A network cable is not included with the computer . 6 Connector cov er Protects the parallel, e xter nal monitor , e xter [...]

1–22 Maintenance and Ser vice Guide Product Description 1.6 Design Overview This section presents a design ov erview of k ey parts and features of the computer . Refer to Chapter 3, “Illustrated Parts Catalog, ” to identify replacement parts and Chapter 5, “Remov al and Replacement Procedures, ” for disassembly steps. The system board pro[...]

Maintenance and Ser vice Guide 2–1 2 T r oubleshooting Å W ARNING: Only authorized technicians trained b y Compaq should repair this equipment. All troubl eshooting and repair procedures are detailed to allow only s ubassemb ly/module le vel repair . Because of the comple xity of the individual boards and subassemblies , no one should at tempt t[...]

2–2 Maintenance and Ser vice Guide T roubleshooting ■ Compaq Diagnostics —A system information and diagnostic utility that is used within your W indo ws operating system. Use this utility whene ver possible to: ❏ Display system information. ❏ T est system components. ❏ T roubleshoot a de vice configuration problem in W indo ws 2000, W i[...]

T roubleshooting Maintenance and Ser vice Guide 2–3 Selecting fr om the File Menu T able 2-1 File Menu Select T o Do This System Inf or mation ■ View identification inf or mation about the computer , a docking base , and any battery packs in the system. ■ View specification inf o rmation about the processor , memory and cache size , and syste[...]

2–4 Maintenance and Ser vice Guide T roubleshooting Selecting fr om the Security Menu T able 2-2 Security Menu Select T o Do This Setup P assw ord Enter , change, or delete a setup pass word. (The setup pass word is called an administrator pass word in Compaq Computer Security , a program accessed from the Windo ws Control Pa n e l . ) P ow er-on[...]

T roubleshooting Maintenance and Ser vice Guide 2–5 Selecting fr om the Adv anced Menu T able 2-3 Adv anced Menu Select T o Do This Language (or press F2 ) Change the Computer Setup language . Boot Options Enable/disab le: ■ QuickBoot, which starts the computer more quickly b y eliminating some star tup tests. (If you suspect a memory failure a[...]

2–6 Maintenance and Ser vice Guide T roubleshooting De vice Options (continued) ■ Change the parallel por t mode from Enhanced P arallel P or t (EPP , the def ault setting) to standard, bidirectional, EPP or Enhanced Capabiliti es P or t (ECP). ■ Set video-out mode to NTSC (def ault), P AL, NTSC-J , or P AL-M.* ■ Enable/disab le all setting[...]

T roubleshooting Maintenance and Ser vice Guide 2–7 2.2 Using Compaq Diagnostics When you access Compaq Diagnostics, a scan of all system components is displayed on the screen before the Compaq Diagnostics windo w opens. Y ou can display more or less information from anywhere within Compaq Diagnostics by selecting Le vel on the menu bar . Compaq [...]

2–8 Maintenance and Ser vice Guide T roubleshooting Obtaining, Saving, or Printing Dia gnostic T est Information 1. Access Compaq Diagnostics by selecting Start > Settings > Control Panel > Compaq Diagnostics. 2. Select the T est tab . 3. In the scroll box, select the category or de vice you want to test. 4. Select a test type: ❏ Quick[...]

T roubleshooting Maintenance and Ser vice Guide 2–9 5. Select a test mode: ❏ Interactive Mode —Provides maximum control ov er the testing process. Y ou determine whether the test was passed or failed, and you may be prompted to insert or remov e devices. ❏ Unattended Mode —Does not display prompts. If errors are found, they are displayed [...]

2–10 Maintenance and Ser vice Guide T roubleshooting 2.3 T r oubleshooting Flo wcharts Ta b l e 2 - 4 T roubleshooting Flo wcharts Over view Flowchart Description 2.1 Initial T roubleshooting 2.2 No P ow er , P ar t 1 2.3 No P ow er , P ar t 2 2.4 No P ow er , P ar t 3 2.5 No P ow er , P ar t 4 2.6 No Video , P ar t 1 2.7 No Video , P ar t 2 2.8 [...]

T roubleshooting Maintenance and Ser vice Guide 2–11 Flowc har t 2.1 - Initial T roubleshooting Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device working? Go to Flowchart 2.17, Nonfunctioning Device. Go to Fl[...]

2–12 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.2 - No P ower , P ar t 1 1. Reseat the power cables in the docking station and at the AC outlet. 2. Ensure that the AC power source is active. 3. Ensure that the power strip is working. Done Remove from docking station (if applicable). Power up on battery power? Power up on AC pow[...]

T roubleshooting Maintenance and Ser vice Guide 2–13 Flowc har t 2.3 - No P ower , P ar t 2 Continued from Flowchart 2.2, No Power , Part 1. Visually check for debris in battery socket and clean if necessary . Done N Y Power on? Check battery by recharging, moving it to another computer , or replacing it. Power on? Done Y Replace power supply (if[...]

2–14 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.4 - No P ower , P ar t 3 Continued from Flowchart 2.3, No Power , Part 2. Reseat AC adapter in computer and at power source. Internal or external AC adapter? Done Done Done Done Power on? Power on? Power on? Plug directly into AC outlet. Power LED on? Power outlet active? T ry dif[...]

T roubleshooting Maintenance and Ser vice Guide 2–15 Flowc har t 2.5 - No P ower , P ar t 4 Y N Continued from Flowchart 2.4, No Power , Part 3. Reseat loose components and boards and replace damaged items. Open computer . Loose or damaged parts? Y Close computer and retest. Power on? Done N Replace the following items (if applicable). Check comp[...]

2–16 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.6 - No Video, Part 1 A N Stand-alone or docking station? No video. Replace the following one at a time. T est after each replacement. 1. Cable between notebook and computer display (if applicable) 2. Inverter board (if applicable) 3. Display 4. System board Internal or external di[...]

T roubleshooting Maintenance and Ser vice Guide 2–17 Flowc har t 2.7 - No Video, Part 2 Y N Continued from Flowchart 2.6, No Video, Part 1. Done Video OK? Adjust external monitor display . Adjust display brightness. Video OK? Video OK? Done Done Check that notebook is properly seated in docking station, for bent pins on cable, and for monitor con[...]

2–18 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.8 - Nonfunctioning Docking Station (if applicable) Y N Reseat power cord in docking station and power outlet. N Replace the following docking station components one at a time. Check computer operation after each replacement. 1. Power supply 2. I/O board 3. Backplane board 4. Switc[...]

T roubleshooting Maintenance and Ser vice Guide 2–19 Flowc har t 2.9 - No Operating System (OS) Loading No OS loading from hard drive, go to Flowchart 2.10, No OS Loading from Hard Drive, Part 1. Reseat power cord in docking station and power outlet. No OS loading.* * Before beginning troubleshooting, always check cable connections, cable ends, a[...]

2–20 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.10 - No OS Loading from Har d Drive, Part 1 Go to Flowchart 2.17, Nonfunctioning Device. Y Done N OS not loading from hard drive. Nonsystem disk message? Go to Flowchart 2.11, No OS Loading from Hard Drive, Part 2. Reseat external hard drive. OS loading? Done Boot from CD? Go to F[...]

T roubleshooting Maintenance and Ser vice Guide 2–21 Flowc har t 2.11 - No OS Loading from Har d Drive, Part 2 Continued from Flowchart 2.10, No OS Loading from Hard Drive, Part 1. Reseat hard drive. Done CD or diskette in drive? 1. Replace hard drive. 2. Replace system board. Go to Flowchart 2.13, No OS Loading from Diskette Drive. Load OS using[...]

2–22 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.12 - No OS Loading from Har d Drive, Part 3 Y System files on hard drive? Continued from Flowchart 2.11, No OS Loading from Hard Drive, Part 2. Clean virus. Done N Install OS and reboot. Virus on hard drive? OS loading from hard drive? Y N Y N Y N Diagnostics on diskette? Replace [...]

T roubleshooting Maintenance and Ser vice Guide 2–23 Flowc har t 2.13 - No OS Loading from Diskette Drive Done Y N Reseat diskette drive. OS not loading from diskette drive. Done Y Y Y Y Y Y Y N N N N N N N OS loading? Nonsystem disk message? Bootable diskette in drive? Install bootable diskette and reboot computer . Check diskette for system fil[...]

2–24 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.14 - No OS Loading from CD- or D VD-ROM Drive Clear CMOS. Refer to Section 1.3, “Clearing a Password,” for instructions. Y Done N Bootable disc in drive? Disc in drive? No OS loading from CD- or DVD-ROM Drive. Install bootable disc and reboot computer . Go to Flowchart 2.17, N[...]

T roubleshooting Maintenance and Ser vice Guide 2–25 Flowc har t 2.15 - No A udio, Part 1 No audio. N Notebook in docking station (if applicable)? Internal audio? Audio? Done Undock Audio? Done T urn up audio internally or externally . Go to Flowchart 2.16, No Audio, Part 2. Go to Flowchart 2.16, No Audio, Part 2. Go to Flowchart 2.17, Nonfunctio[...]

2–26 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.16 - No A udio, Part 2 YN Continued from Flowchart 2.15, No Audio, Part 1. Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker . Load drivers and set configuration in OS. Audio? Done Replace audio boa[...]

T roubleshooting Maintenance and Ser vice Guide 2–27 Flowc har t 2.17 - Nonfunctioning Device Done Any physical device detected? Y N Unplug the nonfunctioning device from the notebook and inspect cables and plugs for bent or broken pins or other damage. Reseat device. Clear CMOS. Done Fix or replace broken item. Nonfunctioning device. Reattach de[...]

2–28 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.18 - Nonfunctioning Keyboar d Y N OK? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external keyboard. Reseat internal keyboard connector (if applicable). Replace internal keyboard or cable. OK? Y N Y [...]

T roubleshooting Maintenance and Ser vice Guide 2–29 Flowc har t 2.19 - Nonfunctioning P ointing Device Y N OK? Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external pointing device. Reseat internal pointing device connector (if applicable). Replace internal p[...]

2–30 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.20 - No Network or Modem Connection Y Disconnect all power from the notebook and open. No network or modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated. Connect to nondigital line. NIC/modem configured in OS? Reload drivers and[...]

Maintenance and Ser vice Guide 3–1 3 Illustrated P ar ts Catalog This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers and option part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer ([...]

3–2 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.2 Computer System Major Components Figure 3-2. Computer System Major Components 272638-001.book Page 2 Thur sday, July 25, 2002 4:21 PM[...]

Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–3 T able 3-1 Spare P ar ts: Computer System Major Components Item Description Spare P ar t Number 1 Displays F or use only with Evo Notebook N1005 models 15.0-inch, TFT , SXGA+ 15.0-inch, TFT , XGA 14.1-inch, TFT , XGA F or use only with Presario 900 models 15.0-inch, TFT , SXGA+ 15.0-i[...]

3–4 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Figure 3-2. Computer System Major Components 272638-001.book Page 4 Thur sday, July 25, 2002 4:21 PM[...]

Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–5 T able 3-1 Spare P ar ts: Computer System Major Components (Continued) Item Description Spare P ar t Number 4 Ke yboards Arabic Belgian Brazilian Chinese Czech Danish Fr e n c h F rench Canadian German Hebrew Hungarian Inter national Italian Japanese 285530-171 285530-181 285530-201 2[...]

3–6 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Figure 3-2. Computer System Major Components 272638-001.book Page 6 Thur sday, July 25, 2002 4:21 PM[...]

Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–7 T able 3-1 Spare P ar ts: Computer System Major Components (Continued) Item Description Spare P ar t Number T ouchPad components 9a 9b T ouchPad T ouchButton board All T ouchPad components are includ ed with the palm rest. Refer to item 7, “P alm rests, ” for more inf or mation. A[...]

3–8 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Figure 3-2. Computer System Major Components 272638-001.book Page 8 Thur sday, July 25, 2002 4:21 PM[...]

Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–9 T able 3-1 Spare P ar ts: Computer System Major Components (Continued) Item Description Spare P ar t Number 17 Hard drives 40 GB 30 GB 20 GB 273491-001 192406-001 288291-001 18 Mini PCI communications boar ds U. S . m o d e m International modem 248776-001 248777-002 and 285545-001 19[...]

3–10 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.3 Miscellaneous Plastics/Har dware Kit Figure 3-3. Miscellaneous Plastics/Hard ware Kit Components 272638-001.book Page 10 Thur sday, July 25, 2002 4:21 PM[...]

Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–11 T able 3-2 Miscellaneous Plastics/Hard ware Kit Components Spare P ar t Number 285541-001 Item Description Item Description 1 Left hinge cov er 8 PC Card space sav er 2 Right hinge cov er 9 *Connector co ver 3 *Display release assemb ly 10 *Hard drive brac ket 4 T ouchPad br ack et 1[...]

3–12 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.4 Miscellaneous Cable Kit Figure 3-4. Miscellaneous Cable Kit Components T able 3-3 Miscellaneous Cable Kit Components Spare P ar t Number 285540-001 Item Description 1 Diskette driv e cable 2 T ouchButton board-to-T ouchP ad cable 3 System board-to-T ouchButton board cable 4 Modem[...]

Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–13 3.5 Mass Storage Devices Figure 3-5. Mass Storage Devices l T able 3-4 Mass Storage Devices Item Description Spare P ar t Number 1 Hard drives 40 GB 30 GB 20 GB 273491-001 192406-001 288291-001 2 Diskette drive 285539-001 3 Optical drives 24X Max CD-ROM driv e 16X Max CD-R W dr ive 8[...]

3–14 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.6 Miscellaneous Ta b l e 3 - 5 Spare P ar ts: Miscellaneous (not illustrated) Description Spare P ar t Number Logo Kit 285547-001 Screw Kit, includes the f ollowing scre ws (Refer to Appendix C , “Screw Listing, ” for more inf orm ation on screw specifications and usage.) 28554[...]

Maintenance and Ser vice Guide 4–1 4 Remo v al and Replacement Preliminaries This chapter provides essential information for proper and safe remov al and replacement service. 4.1 T ools Required Y ou will need the following tools to complete the remo v al and replacement procedures: ■ Magnetic scre wdriv er ■ Phillips P0 scre wdriv er ■ T o[...]

4–2 Maintenance and Ser vice Guide Remov al and Replacement Preliminaries 4.2 Service Considerations The follo wing sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remov e each subassembly from the computer , place the subassembly (and all accompanying scre ws) aw ay [...]

Remov al and Replacement Preliminaries Maintenance and Ser vice Guide 4–3 4.3 Pre venting Damage to Remo vab le Drives Remov a ble dri ves are fragile components that must be handled with care. T o prev ent damage to the computer , damage to a remov able dri ve, or loss of information, observe the follo wing precautions: ■ Before removing or in[...]

4–4 Maintenance and Ser vice Guide Remov al and Replacement Preliminaries 4.4 Pre venting Electrostatic Dama g e Many electronic components are sensiti ve to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensiti vity . Networks built into man y integrated circuits provide some protection, b ut in many cases[...]

Remov al and Replacement Preliminaries Maintenance and Ser vice Guide 4–5 ■ Store reusable electrostatic-sensiti ve parts from assemblies in protecti ve packaging or nonconducti ve foam. ■ Use transporters and con veyers made of antistatic belts and roller bushings. Ensure that mechanized equipment used for moving materials is wired to ground[...]

4–6 Maintenance and Ser vice Guide Remov al and Replacement Preliminaries 4.7 Gr ounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resi[...]

Remov al and Replacement Preliminaries Maintenance and Ser vice Guide 4–7 ■ Nonconducti ve plastic bags, tubes, or boxes ■ Metal tote boxes ■ Electrostatic voltage le vels and protectiv e materials T able 4-1 shows ho w humidity af fects the electrostatic voltage le vels generated by dif ferent activities. T able 4-2 lists the shielding pro[...]

Maintenance and Ser vice Guide 5–1 5 Remo v al and Replacement Pr ocedures This chapter provides remo val and replacement procedures. There are 57 scre ws, in sev en different sizes, that must be remov ed and replaced when servicing the computer . Make special note of each scre w size and location during remov al and replacement. Refer to Appendi[...]

5–2 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.1 Serial Number Report the computer serial number to Compaq when requesting information or ordering spare parts. The serial number is located on the bottom of the computer as indicated in Figure 5-1. Figure 5-1. Serial Number Location 272638-001.book Page 2 Thur sday, July 2[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–3 5.2 Disassembl y Sequence Char t Use the follo wing chart to determine the section number to be referenced when removing computer components. Disassembly Sequence Chart Section Description # of Screws Remo ved 5.3 Preparing the computer for disassembly Batter y pack 0 Optical [...]

5–4 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.3 Preparing the Computer f or Disassembl y Perform the follo wing steps before disassembling the computer: 1. T urn off the computer . 2. Disconnect the A C adapter and all external de vices. Section Description # of Screws Remo ved 5.13 Displa y 6 5.14 Palm rest 6 5.15 Disk[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–5 3. Remov e the battery pack by follo wing these steps: a. T urn the computer bottom side up with the left side facing forward. b . Slide and hold the battery release latch 1 tow ard the back of the computer (Figure 5-2). c. Use the notch in the battery bay to slide the battery[...]

5–6 Maintenance and Ser vice Guide Remov al and Replacement Procedures 4. T o remove the battery bezel, slide the bezel straight down (Figure 5-3). Figure 5-3. Removing the Battery Bezel ✎ Battery bezels are av ailable with carbon finish for Evo Notebook N1005 models and silver f inish for Presario 900 models, and are included in the Miscellane[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–7 5. Remov e the optical driv e by follo wing these steps: a. T urn the computer bottom side up with the left side facing forward. b . Remov e the two TM2.5 × 5.0 scre ws that secure the optical dri ve to the base enclosure (Figure 5-4). Figure 5-4. Removing the Optical Drive S[...]

5–8 Maintenance and Ser vice Guide Remov al and Replacement Procedures c. T urn the computer top side up with the right side facing forward. d. Insert a paper clip or similar thin metal rod into the manual release hole on the front bezel of the optical dri ve 1 (Figure 5-5). Press f irmly . e. Grasp the dri ve bezel and slide the dri ve out of th[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–9 6. Remov e the hard driv e by follo wing these steps: a. T urn the computer bottom side up with the right side facing forward. b . Remov e the TM2.5 ×8.0 hard driv e retention screw 1 (Figure 5-6). c. Slide the hard dri ve forward 2 to unseat the hard dri ve connector from th[...]

5–10 Maintenance and Ser vice Guide Remov al and Replacement Procedures d. Lift the front edge of the hard dri ve 1 until it rests at an angle (Figure 5-7). e. Remov e the hard driv e from the hard driv e bay 2 . Figure 5-7. Removing the Har d Drive 272638-001.book Page 10 Thur sday, July 25, 2002 4:21 PM[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–11 7. Remov e the four PM3.0 × 3.0 screws 1 that secure the hard dri ve to the hard dri ve bracket (Figure 5-8). 8. Slide the hard dri ve out of the hard dri ve bracket 2 . Figure 5-8. Removing the Har d Drive Bracket ✎ Hard dri ve brackets are a vailable with carbon f inish [...]

5–12 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.4 Computer Feet The computer feet are adhesi ve-backed rubber pads. The computer feet are included in the Miscellaneous Plastics/Hardware Kit, spare part number 285541-001. The computer feet attach to the base enclosure as illustrated in Figure 5-9. Figure 5-9. Replacing th[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–13 3. Remov e the PM2.5 × 4.0 screw 1 that secures the memory expansion compartment co ver to the base enclosure (Figure 5-10). 4. Slide the cov er to the right 2 . 5. Lift the right edge of the cov er and swing it to the left 3 . 6. Remov e the cov er 4 . Figure 5-10. Removing[...]

5–14 Maintenance and Ser vice Guide Remov al and Replacement Procedures 7. Spread the memory expansion slot retaining tabs 1 to release the memory expansion board . The board tilts up at a 45-degree angle (Figure 5-11). 8. Remov e the board by pulling it a way from the connector at a 45-degree angle 2 . Figure 5-11. Removing a Memory Expansion Bo[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–15 1. Prepare the computer for disassembly (Section 5.3). 2. T urn the computer bottom side up with the rear panel facing forward. 3. Remov e the PM2.5 × 4.0 screw 1 that secures the mini PCI compartment cov er to the base enclosure (Figure 5-12). 4. Slide the cov er to the lef[...]

5–16 Maintenance and Ser vice Guide Remov al and Replacement Procedures 7. Disconnect the modem cable from the mini PCI communications board 1 (Figure 5-13). 8. Spread the retaining tabs 2 on each side of the mini PCI communications board. The board releases and rests at an angle. 9. Remov e the board by pulling it a way from the socket at an ang[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–17 5.7 Disk Cell R TC Batter y 1. Prepare the computer for disassembly (Section 5.3). 2. Remov e the mini PCI compartment cov er (Section 5.6). 3. Remov e the R TC battery from its socket on the system board (Figure 5-14). Figure 5-14. Removing the Disk Cell R TC Battery ✎ The[...]

5–18 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.8 Connector Co ver ✎ Connector cov ers are av ailable with carbon finish for Ev o Notebook N1005 models and silver f inish for Presario 900 models, and are included in the Miscellaneous Plastics/Hardware Kit, spare part number 285541-001. 1. Prepare the computer for disas[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–19 5.9 LED Co ver 1. Prepare the computer for disassembly (Section 5.3). 2. T urn the computer bottom side up with the rear panel facing forward. 3. Remov e the two TM2.5 × 8.0 scre ws that secure the LED cov er to the base enclosure (Figure 5-16). Figure 5-16. Removing the LED[...]

5–20 Maintenance and Ser vice Guide Remov al and Replacement Procedures 6. Press do wn and hold the F1 and F2 keys. 7. Insert a pointed tool into the notch in the LED cov er 1 between the F1 and F2 ke ys and lift up (Figure 5-17). 8. Press do wn and hold the Pa u s e and Scroll keys. 9. Insert a pointed tool into the notch in the LED cov er 2 bet[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–21 5.10 Ke yboard 1. Prepare the computer for disassembly (Section 5.3). 2. Remov e the LED cov er (Section 5.9). Keyb oa rds Spare P ar t Number Information F or use only with T ouchP ad notebook models Arabic Belgian Brazilian Chinese Czech Danish Fr e n c h F rench Canadian G[...]

5–22 Maintenance and Ser vice Guide Remov al and Replacement Procedures 3. Lift the back edge of the keyboard and swing it forw ard until it rests on the palm rest (Figure 5-18). Figure 5-18. Releasing the Ke yboard 272638-001.book Page 22 Thur sday, July 25, 2002 4:21 PM[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–23 4. Release the ZIF connector 1 to which the ke yboard cable is connected and disconnect the ke yboard cable 2 from the system board (Figure 5-19). Figure 5-19. Disconnecting the Ke yboard Cable 5. Remov e the keyboard. Re verse the preceding procedures to install the ke yboar[...]

5–24 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.11 Heat Spreader 1. Prepare the computer for disassembly (Section 5.3). 2. Remov e the LED cov er (Section 5.9). 3. Remov e the keyboard (Section 5.10). Heat Spreaders Spare P ar t Number Information F or use with AMD Athlon XP processors F or use with AMD Duron processors [...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–25 4. Remov e the following scre ws: ❏ One TM2.5 × 5.0 scre w 1 next to the fan (Figure 5-20) ❏ Four spring-loaded TM2.5 × 14.0 shoulder scre ws 2 ✎ The four spring-loaded shoulder scre ws should be removed and installed in the “1, ” “2, ” “3, ” “4” seque[...]

5–26 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5. Remov e the TM2.5 × 5.0 screw 1 that secures the display video cable ground loop (Figure 5-21). 6. Remov e the display video cable 2 from the routing channel in the heat spreader . Figure 5-21. Removing the Displa y Video Cable Ground Cab le 272638-001.book Page 26 Thur s[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–27 7. Lift the right side of the heat spreader until it rests at an angle 1 (Figure 5-22). 8. Slide the heat spreader to the right at an angle 2 . Figure 5-22. Removing the Heat Spreader 272638-001.book Page 27 Thur sday, July 25, 2002 4:21 PM[...]

5–28 Maintenance and Ser vice Guide Remov al and Replacement Procedures 9. Disconnect the fan cable from the system board (Figure 5-23). Figure 5-23. Disconnecting the Fan Cab le 10. Remov e the heat spreaker from the base enclosure. Re verse the preceding procedures to install the heat spreader . 272638-001.book Page 28 Thur sday, July 25, 2002 [...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–29 5.12 Pr ocessor 1. Prepare the computer for disassembly (Section 5.3) and remov e the following components: a. LED cov er (Section 5.9) b . Ke yboard (Section 5.10) c. Heat spreader (Section 5.11) Processor s Spare P ar t Number Information AMD Athlon XP 1800+ 1.53-GHz proces[...]

5–30 Maintenance and Ser vice Guide Remov al and Replacement Procedures 2. Slide the front end of the processor release bar 1 to the right until it clears the clip on the processor bracket (Figure 5-24). 3. Swing the processor release bar up and back 2 until it rests in an upright position. 4. Lift the processor straight up 3 and remov e it from [...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–31 5.13 Displa y 1. Prepare the computer for disassembly (Section 5.3). 2. Remov e the LED cov er (Section 5.9). 3. Remov e the keyboard (Section 5.10). Displays Spare P ar t Number Information F or use only with Evo Notebook N1005 models 15.0-inch, TFT , SXGA+ 15.0-inch, TFT , [...]

5–32 Maintenance and Ser vice Guide Remov al and Replacement Procedures 4. Remov e the TM2.5 × 5.0 screw 1 that secures the display in verter cable ground loop to the heat spreader (Figure 5-25). 5. Disconnect the display in verter cable 2 from the system board. 6. Remov e the TM2.5 × 5.0 screw 3 that secures the display video cable ground loop[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–33 Ä CA UTION: Make sure the displa y is suppor ted when removing the f ollowing screws . The display is se cured to the computer only b y these screws and will f all if no t suppor ted during screw remov al. 9. Remov e the four TM2.5 × 9.0 screws 1 that secure the display to [...]

5–34 Maintenance and Ser vice Guide Remov al and Replacement Procedures 11. If necessary , remove the display hinge co vers by pressing up on the bottom of the cov ers from behind the display assembly (Figure 5-27). Note that the hinge cov ers are not interchangeable. Figure 5-27. Removing the Displa y Hinge Cover s ✎ The display hinge cov ers [...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–35 When installing the display , install the scre ws in the “1, ” “2, ” “3, ” “4” sequence sho wn in the Figure 5-28. Figure 5-28. Installing the Display Scre ws 272638-001.book Page 35 Thur sday, July 25, 2002 4:21 PM[...]

5–36 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.14 P alm Rest ✎ When replacing the palm rest, ensure that the follo wing components are remov ed from the old palm rest and installed on the ne w palm rest: ■ Diskette dri ve (Section 5.15) ■ T ouchPad components (Section 5.16) ■ Display release assembly (Section 5.[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–37 4. Remov e the fi ve TM2.5 × 8.0 scre ws 1 that secure the palm rest to the base enclosure (Figure 5-29). 5. Remov e the TM2.5 × 5.0 screw 2 that secures the palm rest to the base enclosure in the battery bay . Figure 5-29. Removing the P alm Rest Screws 6. T urn the comput[...]

5–38 Maintenance and Ser vice Guide Remov al and Replacement Procedures 8. Lift the front edge of the palm rest and swing it up and back 1 until it rests on the top cov er (Figure 5-30). 9. Release the ZIF connector to which the diskette dri ve cable is attached 2 and disconnect the diskette driv e cable 3 from the system board. 10. Release the Z[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–39 5.15 Diskette Drive 1. Prepare the computer for disassembly (Section 5.3). 2. Remov e the palm rest (Section 5.14). 3. T urn the palm rest bottom si de up with the speaker grilles facing a way from you. 4. Remov e the three TM2.5 × 5.0 screws 1 that secure the diskette dri v[...]

5–40 Maintenance and Ser vice Guide Remov al and Replacement Procedures 6. Release the ZIF connector 1 to which the diskette dri ve cable is connected and disconnect the diskette dri ve cable 2 from the dri ve (Figure 5-32). 7. Remov e the diskette dri ve cable. Figure 5-32. Removing the Diskette Drive Cab le Re verse the preceding procedures to [...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–41 5.16 T ouchP ad Components 1. Prepare the computer for disassembly (Section 5.3). 2. Remov e the palm rest (Section 5.14). 3. Remov e the diskette dri ve (Section 5.15). 4. T urn the palm rest bottom si de up with the speaker grilles facing a way from you. T ouchPad Component[...]

5–42 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5. Disconnect both ends of the T ouchPad-to-T ouchButton board cable 1 from the lo w insertion force (LIF) connectors on the T ouchPad 2 and T ouchButton board 3 (Figure 5-33). 6. Remov e the T ouchPad-to-T ouchButton board cable. Figure 5-33. Removing the T ouchPad-to-T ouch[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–43 7. Remov e the four TM2.5 × 5.0 screws 1 that secure the T ouchPad, T ouchButton board, and T ouchPad bracket to the palm rest (Figure 5-34). 8. Remov e the T ouchPad bracket 2 , T ouchButton board 3 , and T ouchPad 4 from the palm rest. Figure 5-34. Removing the T ouchPad C[...]

5–44 Maintenance and Ser vice Guide Remov al and Replacement Procedures 4. Remov e the two TM2.5 × 5.0 scre ws 1 that secure the display release assembly to the palm rest (Figure 5-35). 5. Remov e the assembly 2 from the palm rest. Figure 5-35. Removing the Displa y Release Assembly Re verse the preceding procedures to install the display releas[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–45 3. Remov e the three TM2.5 × 5.0 screws 1 that secure the charger board to the base enclosure (Figure 5-36). 4. Lift the front edge of the charger board shield 2 until it clears the base enclosure, then slide the shield forward to remo ve it. 5. Lift up on the back edge of t[...]

5–46 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.19 Speaker Assembl y 1. Prepare the computer for disassembly (Section 5.3). 2. Remov e the palm rest (Section 5.14). 3. Remov e the charger board (Section 5.18). Speaker Assembly Spare P ar t Number Information Speaker assemb ly 285538-001 272638-001.book Page 46 Thur sday,[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–47 4. Disconnect the speaker cable 1 from the system board (Figure 5-37). 5. Swing the battery bay support bracket 2 to the right until it clears the right edge of the speaker assembly . 6. Lift the front edge of the speaker assembly until it rests at an angle 3 . 7. Slide the s[...]

5–48 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.20 T op Co ver 1. Prepare the computer for disassembly (Section 5.3) and remov e the following components: a. LED cov er (Section 5.9) b . Ke yboard (Section 5.10) c. Heat spreader (Section 5.11) d. Display (Section 5.13) e. Palm rest (Section 5.14) 2. T urn the base enclos[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–49 3. Remov e the two TM2.5 × 8.0 scre ws that secure the top cover to the base enclosure (Figure 5-38). Figure 5-38. Removing the T op Cover Screws 4. T urn the base enclosure top side up with the front facing forward. 272638-001.book Page 49 Thur sday, July 25, 2002 4:21 PM[...]

5–50 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5. Remov e the three TM2.5 × 5.0 screws 1 that secure the top cov er to the base enclosure (Figure 5-39). 6. Remov e the top cove r from the base enclosure 2 . Figure 5-39. Removing the T op Cover 272638-001.book Page 50 Thur sday, July 25, 2002 4:21 PM[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–51 ✎ After the top cov er is removed, the system board-to-T ouchButton board cable can be remov ed. The system board-to-T ouchButton board cable is included in the Mis cellaneous Cable Kit, spare part number 285540-001. 7. Release the ZIF connector 1 to which the system board-[...]

5–52 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.21 F an 1. Prepare the computer for disassembly (Section 5.3) and remov e the following components: a. LED cov er (Section 5.9) b . Ke yboard (Section 5.10) c. Heat spreader (Section 5.11) d. Display (Section 5.13) e. Palm rest (Section 5.14) f. T op cov er (Section 5.20) F[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–53 2. Disconnect the fan cable 1 from the system board (Figure 5-41). 3. Remov e the fan 2 from the base enclosure. Figure 5-41. Removing the F an Re verse the preceding procedures to install the fan. 272638-001.book Page 53 Thur sday, July 25, 2002 4:21 PM[...]

5–54 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.22 System Boar d ✎ When replacing the system board, ensure that the follo wing components are remov ed from the old system board and installed on the ne w system board: ■ Memory expansion boards (Section 5.5) ■ Mini PCI communications board (Section 5.6) ■ Disk cell[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–55 2. Remov e the two TM2.5 × 5.0 scre ws 1 that secure the optical dri ve rear alignment rail to the base enclosure (Figure 5-42). 3. Remov e the two TM2.5 × 5.0 scre ws 2 that secure the optical dri ve rear alignment rail to the base enclosure. 4. Remov e the rear alignment [...]

5–56 Maintenance and Ser vice Guide Remov al and Replacement Procedures 6. Remov e the following scre ws: ❏ TM2.5 × 5.0 scre w 1 next to the PC Card assembly (Figure 5-43) ❏ TM2.5 × 5.0 scre w 2 next to the RJ-11 and RJ-45 connectors ❏ TM2.5 × 5.0 scre w 3 next to the audio connectors Figure 5-43. Removing the System Boar d Screws 272638[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–57 7. Lift the front edge of the system board until it rests at an angle 1 (Figure 5-44). 8. Slide the system board forward 2 and remo ve it from the base enclosure. Figure 5-44. Removing the System Boar d Re verse the preceding procedures to install the system board. 272638-001[...]

5–58 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.23 Modem Cable ✎ The modem cable is included in the Miscellaneous Cable Kit, spare part number 285540-001. 1. Prepare the computer for disassembly (Section 5.3) and remov e the following components: a. LED cov er (Section 5.9) b . Ke yboard (Section 5.10) c. Heat spreader[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–59 2. T urn the system board bottom side up with the rear panel facing forward. 3. Remov e the PM2.0 × 4.5 screw 1 that secures the modem ground cable to the system board (Figure 5-45). 4. Disconnect the modem cable 2 from the system board. 5. Remov e the cable from the clips 3[...]

Maintenance and Ser vice Guide 6–1 6 Specifications This chapter provides physical and performance specif ications. Ta b l e 6 - 1 Notebook Dimensions Height Width Depth 3.94 cm 32.74 cm 26.75 cm 1.55 in 12.89 in 10.53 in W eight (varies b y notebook configuration) with 15.1-inch displa y with 14.1-inch displa y 3.22 kg 3.09 kg 7.09 lb 6.82 lb St[...]

6–2 Maintenance and Ser vice Guide Specifications ✎ Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. Relative humidity (noncondensing) Operating Nonoperating 10% to 90% 5% to 90%, 38.7° C (101.6° F) maximum wet b ulb temperature Altitude (unpressuriz[...]

Specifications Maintenance and Ser vice Guide 6–3 Ta b l e 6 - 2 15.0-inch XGA, TFT Displa y Dimensions Height Width Diagonal 22.86 cm 29.97 cm 38.10 cm 9.00 in 11.80 in 15.00 in Number of colors Up to 16.8 million Contrast ratio 150:1 Brightness 120+ nit typical Pixel resolution Pitch Fo r ma t Configuration 0.297 × 0.297 mm 1024 × 768 RGB str[...]

6–4 Maintenance and Ser vice Guide Specifications Ta b l e 6 - 3 14.1-inch XGA, TFT Displa y Dimensions Height Width Diagonal 28.50 mm 21.49 mm 35.81 mm 11.22 in 8.46 in 14.1 in Number of colors Up to 16.8 million Contrast ratio 150:1 Brightness 120 nits typical Pixel resolution Pitch Fo r ma t Configuration 0.264 × 0.264 mm 1024 × 768 RGB stri[...]

Specifications Maintenance and Ser vice Guide 6–5 T able 6-4 Hard Drives 40 GB 30 GB 20 GB User capacity per drive 1 40.0 GB 30.0 GB 20.0 GB Drive height 9.5 mm 9.5 mm 9.5 mm Drive width 70 mm 70 mm 70 mm Interface type A T A-5 A T A-5 A T A-5 Seek times (typical read, including setting) Single track A ver age Full stroke 3 ms 13 ms 24 ms 3 ms 13[...]

6–6 Maintenance and Ser vice Guide Specifications 40 GB 30 GB 20 GB Physical configuration Cylinders 3 Heads Sectors per track 3 Bytes per sector 22,784 4 293 to 560 512 25,800 2 398 to 731 512 22,784 4 293 to 560 512 Buffer size 3 2 MB 512 KB 512 KB Disk rotational speed 4200 r pm 4200 rpm 4200 rpm T ransfer rate Interface max (MB/s) 2 Media (Mb[...]

Specifications Maintenance and Ser vice Guide 6–7 Ta b l e 6 - 5 Diskette Drive Diskette size 3.5 in Activity indicator On system Height 12.7 mm (0.5 in) Bytes per sector 512 Sectors per trac k High density Low density 18 (1.44 MB) 9 T racks per side High density Low density 80 80 Read/write heads 2 A verage seek times T rack-to-trac k (high/low)[...]

6–8 Maintenance and Ser vice Guide Specifications T able 6-6 DV D - RO M D r i v e Applicable disk D VD-5, D VD-9, D VD-10 CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole diameter 1.5 cm .59 in Disk diamet[...]

Specifications Maintenance and Ser vice Guide 6–9 T able 6-7 DV D - RW D r i v e Applicable disk D VD-5, D VD-9, D VD-10 CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole diameter 1.5 cm .59 in Disk diameter[...]

6–10 Maintenance and Ser vice Guide Specifications T able 6-8 CD-ROM Drive Applicable disk CD-ROM (Mode 1, 2, and 3) CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Extra Video CD CD-WO (fix ed pack ets only) CD-Bridge Center hole diameter 1.5 cm .59 in Disk diame[...]

Specifications Maintenance and Ser vice Guide 6–11 T able 6-9 CD-R W Drive Center hole diameter 1.5 cm .59 in Disk diameter 12 cm, 8 cm Disk thickness 1.2 mm .047 in Tr a c k p i t c h .74 µm Access time Random Full stroke < 150 ms < 225 ms A udio output level Line-out, 0.7 Vr ms Cache b uffer 128 KB Data transfer rate Sustained, 16X Susta[...]

6–12 Maintenance and Ser vice Guide Specifications T able 6-10 External A C Adapter W eight .85 lb .39 kg P ower supply Operating watts Operating v oltage Operating current Operating frequency range 90 W 110 to 240 V AC RMS 1.5 A RMS 50 to 60 Hz A C T able 6-11 8-cell, Li ion Battery Pac k Dimensions Length Width Depth We i g h t 12.57 cm 8.79 cm[...]

Specifications Maintenance and Ser vice Guide 6–13 T able 6-12 System DMA Hard ware DMA System Function DMA0 A vailab le for audio DMA1 Entertainment audio (default; alternate = DMA0, DMA3, none) DMA2 Disk ette drive DMA3 ECP par allel por t LPT1 (default; alternate = DMA0, none) DMA4 DMA controller cascading (not a vailab le) DMA5 A vailab le fo[...]

6–14 Maintenance and Ser vice Guide Specifications T able 6-13 System Interrupts Hard ware IRQ System Function IRQ0 System timer IRQ1 K eyboard controller IRQ2 Cascaded IRQ3 COM2 IRQ4 COM1 IRQ5 A udio (default)* IRQ6 Disk ette drive IRQ7 P arallel por t IRQ8 Real time cloc k (RTC) IRQ9 Infrared IRQ10 System use IRQ11 System use IRQ12 Internal poi[...]

Specifications Maintenance and Ser vice Guide 6–15 T able 6-14 System I/O Addresses I/O Address (he x) System Function (shipping configuration) 000 - 00F DMA controller no. 1 010 - 01F Unused 020 - 021 Interr upt controller no . 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 “Super IO” configuration f or CPU[...]

6–16 Maintenance and Ser vice Guide Specifications I/O Address (he x) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no . 2 0E0 - 0EF Unused 0F0 - 0F1 Coprocessor busy clear/reset 0F2 - 0FF Unused 100 - 16F Unused 170 - 177 Secondar y fixed disk controller 178 - 1EF Unused 1F0 - 1F7 Primar y fixed disk controll[...]

Specifications Maintenance and Ser vice Guide 6–17 I/O Address (he x) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared port 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondar y diskette drive controller 378 - 37F Parallel port (LPT1/default) 380 - 387 Unused 388 - 38B FM synthesizer - OPL3 38C - 3AF Unused 3B0 - 3BB [...]

6–18 Maintenance and Ser vice Guide Specifications T able 6-15 System Memory Map Size Memory Address System Function 640 KB 00000000 - 0009FFFF Base memor y 128 KB 000A0000 - 000BFFFF Video memory 48 KB 000C0000 - 000CBFFF Video BIOS 160 KB 000C8000 - 000E7FFF Unused 64 KB 000E8000 - 000FFFFF System BIOS 15 MB 00100000 - 00FFFFFF Extended memor y[...]

Maintenance and Ser vice Guide A–1 A Connector Pin Assignments Ta b l e A - 1 RJ-45 Network Interface Pin Signal Pin Signal 1 T ransmit + 5 Unused 2 T ransmit - 6 Receive - 3 Receiv e + 7 Unused 4U n u s e d 8U n u s e d 6 5 4 3 2 1 7 8 272638-001.book Page 1 Thur sday, July 25, 2002 4:21 PM[...]

A–2 Maintenance and Ser vice Guide Connector Pin Assignments Ta b l e A - 2 RJ-11 Modem Pin Signal Pin Signal 1U n u s e d 4U n u s e d 2 Tip 5 Unused 3R i n g 6U n u s e d Ta b l e A - 3 Universal Serial Bus Pin Signal Pin Signal 1 +5 VDC 3 Data + 2 Data - 4 Ground 272638-001.book Page 2 Thur sday, July 25, 2002 4:21 PM[...]

Connector Pin Assignments Maintenance and Ser vice Guide A–3 Ta b l e A - 4 S-Video Pin Signal Pin Signal 1 Ground (Y) 3 Y -Luminance (Intensity) 2 Ground (C) 4 C-Chrominance (Color) Ta b l e A - 5 External Ke yboard/Mouse Pin Signal Pin Signal 1 K eyboard/mouse D A T A 4 +5 VDC 2 K eyboard/mouse D A T A 5 K eyboard/mouse CLK 3 Ground 6 K eyboard[...]

A–4 Maintenance and Ser vice Guide Connector Pin Assignments Ta b l e A - 6 Pa r a l l e l Pin Signal Pin Signal 1 Strobe* 10 Ackno wledge* 2 Data bit 0 11 Busy 3 Data bit 1 12 P aper out 4 Data bit 2 13 Select 5 Data bit 3 14 A uto line feed* 6 Data bit 4 15 Error* 7 Data bit 5 16 Initialize printer* 8 Data bit 6 17 Select in* 9 Data bit 7 18-25[...]

Connector Pin Assignments Maintenance and Ser vice Guide A–5 Ta b l e A - 7 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 V er tical sync 7 Ground analog 15 DDC 2B cloc k 8 Ground analog 1 6 11 5 10[...]

A–6 Maintenance and Ser vice Guide Connector Pin Assignments Ta b l e A - 8 Stereo Speaker/Headphone Pin Signal Pin Signal 1 A udio out 2 Ground 2 1 Ta b l e A - 9 Microphone Pin Signal Pin Signal 1 A udio in 2 Ground 2 1 272638-001.book Page 6 Thur sday, July 25, 2002 4:21 PM[...]

Maintenance and Ser vice Guide B–1 B P ower Cor d Set Requirements 3-Conductor P ower Cor d Set The wide range input feature of the notebook permits it to operate from any line v oltage from 100 to 120 or 220 to 240 volts A C. The po wer cord set receiv ed with the computer meets the requirements for use in the country where the equipment is purc[...]

B–2 Maintenance and Ser vice Guide P ower Cord Set Requirements Country-Specific Requirements 3-Conductor P ower Cor d Set Requirements Country Accredited Agency Applicable Note Number A ustralia EANSW 1 A ustr ia O VE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMK O 1 Finland FIMK O 1 Fr a n c e U T E 1 Ger many VDE 1 Italy IMQ 1 Jap an M E TI 3 The[...]

P ower Cord Set Requirements Maintenance and Ser vice Guide B–3 United Kingdom BSI 1 United States UL 2 Notes 1. The fle xible cord must be <HAR > T ype HO5VV -F , 3-conductor , 1.0 mm 2 conductor size . The power cord set fittings (appliance coupler and w all plug) must bear the cer tification mark of th e agency responsible f or ev aluati[...]

Maintenance and Ser vice Guide C–1 C Scre w Listing This appendix provides specif ication and reference information for the scre ws used in the computer . All screws listed in this appendix are av ailable in the Miscellaneous Screw Kit, spare part number 285542-001. 272638-001.book Page 1 Thur sday, July 25, 2002 4:21 PM[...]

C–2 Maintenance and Ser vice Guide Screw Listing Figure C-1. TM2.5 × 5.0 Screw Locations Ta b l e C - 1 T orx T8 Metric 2.5 × 5.0 Screw Color Qty Length Thread Head Width Silver 30 5.0 mm 2.5 mm 5.0 mm Where used: T wo screws that secure the op tical drive to the computer (documented in Section 5.3) 272638-001.book Page 2 Thur sday, July 25, 20[...]

Screw Listing Maintenance and Ser vice Guide C–3 Figure C-2. TM2.5 × 5.0 Screw Locations Ta b l e C - 1 T orx T8 Metric 2.5 × 5.0 Screw (continued) Color Qty Length Thread Head Width Silver 30 5.0 mm 2.5 mm 5.0 mm Where used: T wo screws that secure the connec tor co ver to the base enclosure (documented in Section 5.8) 272638-001.book Page 3 T[...]

C–4 Maintenance and Ser vice Guide Screw Listing Figure C-3. TM2.5 × 5.0 Screw Locations Ta b l e C - 1 T orx T8 Metric 2.5 × 5.0 Screw (continued) Color Qty Length Thread Head Width Silver 30 5.0 mm 2.5 mm 5.0 mm Where used: 1 One screw that secures the heat spreader to the base enclosure (documented in Section 5.11) 2 One screw that secures t[...]

Screw Listing Maintenance and Ser vice Guide C–5 Figure C-4. TM2.5 × 5.0 Screw Locations Ta b l e C - 1 T orx T8 Metric 2.5 × 5.0 Screw (continued) Color Qty Length Thread Head Width Silver 30 5.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the displa y inve rter cable ground loop to the heat spreader (documented in Section 5.13) 272638[...]

C–6 Maintenance and Ser vice Guide Screw Listing Figure C-5. TM2.5 × 5.0 Screw Locations Ta b l e C - 1 T orx T8 Metric 2.5 × 5.0 Screw (continued) Color Qty Length Thread Head Width Silver 30 5.0 mm 2.5 mm 5.0 mm Where used: 1 Three screws that secure the di sk ette drive to the palm rest (documented in Section 5.15) 2 F our screws that secure[...]

Screw Listing Maintenance and Ser vice Guide C–7 Figure C-6. TM2.5 × 5.0 Screw Locations Ta b l e C - 1 T orx T8 Metric 2.5 × 5.0 Screw (continued) Color Qty Length Thread Head Width Silver 30 5.0 mm 2.5 mm 5.0 mm Where used: Three screws that secure the charger bo ard and shield to the base enclosure (documented in Section 5.18) 272638-001.boo[...]

C–8 Maintenance and Ser vice Guide Screw Listing Figure C-7. TM2.5 × 5.0 Screw Locations Ta b l e C - 1 T orx T8 Metric 2.5 × 5.0 Screw (continued) Color Qty Length Thread Head Width Silver 30 5.0 mm 2.5 mm 5.0 mm Where used: Three screws that secure the top co ver to the base enclosure (documented in Section 5.20) 272638-001.book Page 8 Thur s[...]

Screw Listing Maintenance and Ser vice Guide C–9 Figure C-8. TM2.5 × 5.0 Screw Locations Ta b l e C - 1 T orx T8 Metric 2.5 × 5.0 Screw (continued) Color Qty Length Thread Head Width Silver 30 5.0 mm 2.5 mm 5.0 mm Where used: 1 T wo screws that secure the optical dr ive front alignment r ail to the base enclosure (documented in Section 5.22) 2 [...]

C–10 Maintenance and Ser vice Guide Screw Listing Figure C-9. TM2.5 × 8.0 Screw Locations Ta b l e C - 2 T orx T8 Metric 2.5 × 8.0 Screw Color Qty Length Thread Head Width Silver 11 8.0 mm 2.5 mm 4.0 mm Where used: 1 One screw that secures the ha rd driv e to the base enclosure (documented in Section 5.3) 2 T wo screws that secure the LE D co v[...]

Screw Listing Maintenance and Ser vice Guide C–11 Figure C-10. TM2.5 × 8.0 Screw Locations Ta b l e C - 2 T orx T8 Metric 2.5 × 8.0 Screw (continued) Color Qty Length Thread Head Width Silver 11 8.0 mm 2.5 mm 4.0 mm Where used: One screw that secures the heat spreader to the base enclosure (documented in Section 5.11) 272638-001.book Page 11 Th[...]

C–12 Maintenance and Ser vice Guide Screw Listing Figure C-11. PM3.0 × 3.0 Screw Locations Ta b l e C - 3 Phillips Metric 3.0 × 3.0 Screw Color Qty Length Thread Head Width Silver 4 3.0 mm 3.0 mm 5.0 mm Where used: F our screws that secure the hard drive to the hard driv e brack et (documented in Section 5.3) 272638-001.book Page 12 Thur sday, [...]

Screw Listing Maintenance and Ser vice Guide C–13 Figure C-12. PM2.5 × 4.0 Screw Locations Ta b l e C - 4 Phillips Metric 2.5 × 4.0 Screw Color Qty Length Thread Head Width Silver 2 4.0 mm 2.5 mm 5.0 mm Where used: 1 One screw that secures the memory expansion compartment cover to the base enclosure (docum ented in Section 5.5) 2 One screw that[...]

C–14 Maintenance and Ser vice Guide Screw Listing Figure C-13. TM2.5 × 14.0 Shoulder Screw Locations Ta b l e C - 5 T orx T8 Metric 2.5 × 14.0 Shoulder Screw Color Qty Length Thread Head Width Silver 4 14.0 mm 2.0 mm 6.0 mm Where used: F our screws that secure the heat spreader to the base enclosure (documented in Section 5.11) 272638-001.book [...]

Screw Listing Maintenance and Ser vice Guide C–15 Figure C-14. TM2.5 × 9.0 Screw Locations Ta b l e C - 6 T orx T8 Metric 2.5 × 9.0 Screw Color Qty Length Thread Head Width Silver 4 9.0 mm 2.5 mm 5.0 mm Where used: F our screws that secure the displa y assembly to the base enclosure (documented in Section 5.13) 272638-001.book Page 15 Thur sday[...]

C–16 Maintenance and Ser vice Guide Screw Listing Figure C-15. PM2.0 × 4.5 Screw Locations Ta b l e C - 7 Phillips Metric 2.0 × 4.5 Screw Color Qty Length Thread Head Width Silver 1 4.5 mm 2.0 mm 4.0 mm Where used: One screw that secures the modem cab le to the system board (documented in Section 5.23) 272638-001.book Page 16 Thur sday, July 25[...]

Maintenance and Ser vice Guide Index–1 Inde x 1394 jack 1–13 A AC adapter spare part numbers 3–14 specifications 6–12 audio troubleshooting 2–25 B base enclosure, spare part number 3–7 battery components bay 1–13 , 1–21 bezel illustrated 3–10 removal 5–6 light 1–13 , 1–19 pack removal 5–5 spare part numbers 3–9 , 5–5 r[...]

Index–2 Maintenance and Service Guide Inde x Computer Setup Advanced Menu 2–5 File Menu 2–3 overview 2–1 Security Menu 2–4 connector cover illustrated 3–10 location 1–21 removal 5–18 connector pin assignments external monitor connector A–5 headphone jack A–6 keyboard connector A–3 microphone jack A–6 modem connector A–2 mo[...]

Inde x Maintenance and Ser vice Guide Index–3 DVD-ROM drive OS loading problems 2–24 spare part number 3–9 , 3–13 , 5–7 specifications 6–8 , 6–9 E Easy Access Buttons 1–18 EasyScroll 1–19 electrostatic discharge 4–4 , 4–7 embedded numeric keypad 1–17 external monitor connector location 1–15 pin assignments A–5 F fan loca[...]

Index–4 Maintenance and Service Guide Inde x keyboard connector location 1–15 pin assignments A–3 L LED cover illustrated 3–2 removal 5–19 spare part number 3–3 , 5–19 left side components 1–14 Logo Kit, spare part number 3–14 M mass storage devices 3–13 memory expansion board removal 5–12 spare part numbers 3–9 memory expan[...]

Inde x Maintenance and Ser vice Guide Index–5 nonfunctioning device, troubleshooting 2–18 , 2–27 notebook specifications 6–1 num lock key 1–17 num lock light 1–18 numeric keypad 1–17 O operating system loading, troubleshooting 2–19 optical drive location 1–13 removal 5–7 spare part numbers 3–9 , 3–13 , 5–7 optical drive al[...]

Index–6 Maintenance and Service Guide Inde x S Screw Kit, spare part number 3–14 security cable slot 1–15 serial number 1–21 , 3–1 , 5–2 service considerations 4–2 speaker assembly removal 5–46 spare part number 3–7 , 5–46 speaker jack location 1–14 pin assignments A–6 speakers 1–12 specifications AC adapter 6–12 battery[...]

Inde x Maintenance and Ser vice Guide Index–7 troubleshooting audio 2–25 Compaq Diagnostics 2–7 Computer Setup 2–2 docking station 2–18 flowcharts 2–10 keyboard 2–28 modem 2–30 network 2–30 nonfunctioning device 2–18 , 2–27 operating system loading 2–19 overview 2–1 pointing device 2–29 power 2–12 video 2–16 U univer[...]