Compaq N410C manuale d’uso

b Maintenance and Service Guide Compaq Ev o Notebook N 4 0 0 c Series Compaq Evo Notebook N410c Series Document P ar t Number : 268629-002 A ugust 2003 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensi ve information on identifying note book features, components, and spare parts, trou[...]

© 2003 Compaq Computer Corporation Compaq, Ev o, and the Compaq logo are trademar ks of Compaq Information T echnologies Group, L.P . Microsoft and W indows are trademarks of Microsof t Corporation. Intel and Pentium are trademarks of Intel Corpor ation. All other product names ment ioned herein may be tradem arks of their respectiv e companies. C[...]

Maintenance and S er v ice Guide iii Cont ents 1 Product Description 1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–12 1.3 Clearing a Password . . . . . . . . . . . . . . . . . . . . . . . . . 1–13 1.4 Power Management . [...]

iv Maintenance a nd Service Guide Conte nt s 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Computer System Majo r Compon ents . . . . . . . . . . . . 3–2 3.3 Miscellaneous Plastics Kit Com ponents . . . . . . . . . 3–10 3.4 Mass Storage Devices . . . . . . . . . . . . . . . . . . [...]

Cont ent s Maintenance and S ervice Gui de v 6 Specifications A Connector Pin Assignments B Power Cord Set Requirements 3-Conductor Power Cord Set . . . . . . . . . . . . . . . . . . . . . . B–1 General Requirements . . . . . . . . . . . . . . . . . . . . . . . . B–1 Country-Specific Requirements . . . . . . . . . . . . . . . . . . . . B–2 C [...]

Maintenance and Ser vice Guide 1–1 1 Pr oduct Description The Compaq Evo Notebook N410c and N4 00c Series of fer adv anced modularity , 1.20-GHz, 1.00-GHz, 850-MHz, or 700-MHz Intel Pentium III processo rs with 64-bit architecture, industry-leading Accelera ted Graphics Port (A GP) implementation, and extensi v e multimedia support. The notebook [...]

1–2 Maintenance and Servi ce Guide Product Description 1.1 Models Model naming conv entions are sh o wn in T ables 1-1 thro ugh 1-3. T able 1- 1 Compaq Ev o Notebook N410c and N400c Model Naming Con ventions Key N4c P 120 X2 30 0 C 128 O XXXXXX-XXX 12 3 4 5 6 7 8 9 1 0 Ke y Description Options 1 Brand/Series designator N = Evo Notebook 4 = Ultra [...]

Product Description Maintenance and Ser vice Guide 1–3 T able 1- 2 Compaq Ev o Notebook N410c Models The follo wing Evo Notebook N410c models use config. code KVB2 and f eatures: ■ T ouchP ad p ointing device ■ 4-cell, 2.0-Ah lithium ion (Li ion) batter y pack ■ 3-year warr anty with on -site serv ice ■ 16 MB of integrated video memory N4[...]

1–4 Maintenance and Servi ce Guide Product Description The follo wing Evo Notebook N410c models use config. code KVBZ and f eatures: ■ T ouchP ad p ointing device ■ 4-cell, 2.0-Ah Li ion batter y pack ■ 3-year w arranty ■ 16 MB of integrated video memory N410c P 120 X2 30 0 C 25 O Asia P acific A ustralia Belgium Brazil Czech Republic Den[...]

Product Description Maintenance and Ser vice Guide 1–5 N410c P 120 X2 30 0 C 25 2 Asia P acific A ustralia Belgium Brazil Czech Republic Denmark Europe Inter national Fr a n c e F rench Cana da Ger many Greece/P oland Hong K ong Hungar y Israel Italy Japan Japan (English) Ko r e a Latin America 470037-758 470037-756 470037-716 470037-753 470037-7[...]

1–6 Maintenance and Servi ce Guide Product Description N410c P 100 X2 20 0 C 25 O Asia P acific A ustralia Belgium Brazil Czech Republic Denmark Europe Inter national Fr a n c e F rench Cana da Ger many Greece/P oland Hong K ong Hungar y Israel Italy Japan Japan (English) Ko r e a 470040-136 470040-135 470040-044 470040-134 470040-057 470040-058 [...]

Product Description Maintenance and Ser vice Guide 1–7 N410c P 100 X2 20 0 C 25 2 Asia P acific A ustralia Belgium Brazil Czech Republic Denmark Europe Inter national Fr a n c e F rench Cana da Ger many Greece/P oland Hong K ong Hungar y Israel Italy Japan Japan (English) Ko r e a 470040-177 470040-176 470040-150 470040-175 470040-151 470040-152 [...]

1–8 Maintenance and Servi ce Guide Product Description The follo wing Evo Notebook N410c models use config. code KVBZ and f eatures: ■ T ouchP ad p ointing device ■ 4-cell, 2.0-Ah Li ion batter y pack ■ 1-year w arranty ■ 16 MB of integrated video memory N410c P 120 X2 30 0 C 25 O Hong K ong 470037-594 N410c P 120 X2 30 0 C 25 2 Hong K on[...]

Product Description Maintenance and Ser vice Guide 1–9 T able 1- 3 Compaq Ev o Notebook N400c Models The follo wing Evo Notebook N400c models use config. code JMWZ and f eatures: ■ T ouchP ad p ointing device ■ 4-cell, 2.0-Ah Li ion batter y pack ■ 1-year warr anty with on -site serv ice ■ 16 MB of integrated video memory N400c P 850 X2 2[...]

1–10 Maintenance a nd Serv ice Guide Product Description N400c P 700 X2 20 0 C 12 6 Asia P acific A ustralia Belgium Brazil Czech Republic Denmark Fr a n c e F rench Cana da Ger many Greece/P oland Hong K ong Hungar y Israel Italy Japan Japan English Ko r e a Latin America Latin America (NAFT A) The Netherl ands 470013-784 470013-786 470013-762 4[...]

Product Description Maintenance and Ser vice Guide 1–11 N400c P 700 X2 20 0 C 12 8 Asia P acific A ustralia Belgium Brazil Czech Republic Denmark Fr a n c e F rench Cana da Ger many Greece/P oland Hong K ong Hungar y Israel Italy Japan Japan English Ko r e a Latin America Latin America (NAFT A) 470013-783 470013-785 470013-695 470013-781 470013-6[...]

1–12 Maintenance a nd Serv ice Guide Product Description 1.2 Features The notebook has th e follo wing features: ■ Intel Pentium III 1.20-GHz , 1.00-GHz, 850-MHz, or 700-MHz processor, with 256-KB integrated cache, varying by no tebook model ■ A TI Mobility M1, 8-MB SDRAM ■ 128 MB standard memory , expand able to 512 MB ■ Microsoft W indo[...]

Product Description Maintenance and Ser vice Guide 1–13 1.3 Clearing a P ass wor d If the notebook you are serv icing has an unknown p assword, follo w these steps to clear the password. These steps also clear CMOS. 1. Prepare the noteboo k for disa ssembly . Refer to Section 5.3, “Preparing the Computer fo r Disassembly , ” for more informat[...]

1–14 Maintenance a nd Serv ice Guide Product Description 1.4 P ower Mana g ement The notebook comes with a col lection of power mana gement features that e xtends battery op erating time and conserves po wer . The notebook su pports the following power management features: ■ Standby ■ Hibernation ■ Setting customized by t he user ■ Hotke [...]

Product Description Maintenance and Ser vice Guide 1–15 1.5 Computer External Components The e xternal components on the display and left side of the notebook are sho wn in Figure 1-2 and described in T able 1-4. Figure 1-2. Fr ont Pane l Components T able 1- 4 Front Panel Components Item Comp onent Function 1 V ent Allows airflow to cool interna[...]

1–16 Maintenance a nd Serv ice Guide Product Description The external components on the righ t side of the notebook are sho wn in Figure 1-3 and described in T able 1-5. Figure 1-3. Right Side Components T able 1- 5 Right Side Components Item Component F unction 1 P ower s witch T urn s the notebook on or off or exits Standb y . 2 Stereo speaker/[...]

Product Description Maintenance and Ser vice Guide 1–17 3 Microphone jack Connects a single sou nd channel microphone. 4 PC Card eject button Ejects a PC Card from the PC Card slot. 5 PC Card slot Suppor ts 32-bit (CardBus) and 16-bit PC Cards. 6 USB connector Connects USB devices . 7 Infrared p or t Links another IrDA-compliant de vice for wirel[...]

1–18 Maintenance a nd Serv ice Guide Product Description The external components on the left side of the notebook are sho wn in Figure 1-4 and described in T able 1-6. Figure 1-4. Left Side Co mponents[...]

Product Description Maintenance and Ser vice Guide 1–19 T able 1-6 Left Side Components Item Component Function 1 Exter nal monitor connector Connects an external monitor or ov erhead proje ctor . 2 Po wer jack Connects any one of the follo wing: ■ AC adapter ■ Optional automobile power adapter/ charger ■ Optional aircraft po wer adapter 3 [...]

1–20 Maintenance a nd Serv ice Guide Product Description Computer ke yboard components are sho wn in Figure 1-5 and described in T able 1-7. Figure 1-5. Ke yboard Components (T ouchP ad Model) T able 1-7 Ke yboard Components Item Comp onent Function 1 P ower/Standb y button ■ T urn s on the notebook if it is off . ■ Initiates and exits Standb[...]

Product Description Maintenance and Ser vice Guide 1–21 3 Microphone Inputs single-channel sound to the notebook; can be used whether the notebook is open or closed. 4 Embedded numeric keypad Conv er ts keys to n umer ic ke ypad. 5 Cursor control ke ys Mov e the cursor around the screen. 6 P alm rest Provides T ouchP ad and T ouchPad buttons or t[...]

1–22 Maintenance a nd Serv ice Guide Product Description Computer top compon ents are shown in Figure 1-6 and described in T a ble 1-8. Figure 1-6. K eyboar d Components (P ointing Stic k Model—Ev o Notebook N400c models onl y) T able 1-8 Ke yboard Components Item Comp onent Function 1 F1 through F12 function ke ys P erform preset functions. 2 [...]

Product Description Maintenance and Ser vice Guide 1–23 4 Num lock light On: Num lock is on and the embedded numer ic k eypad is enabled. 5 Caps lock light On: Caps lock is on. 6 Scroll lock light On: Scroll lock is on. 7 Batter y light On: A batter y pack is charging. Blinking: A batter y pack that is the only av ailab le pow er source has reach[...]

1–24 Maintenance a nd Serv ice Guide Product Description The external components on th e bottom of the notebook are sho wn in Figure 1-7 and described in T able 1-9. Figure 1-7. Bottom Components[...]

Product Description Maintenance and Ser vice Guide 1–25 T able 1-9 Bottom Componen ts Item Comp onent Function 1 Exter nal batter y release latches (2) Release the external batter y pack. 2 Docking connector Connects the notebook to an optional Mobile Expansion Uni t. 3 Batter y bay Holds the pr imary battery pac k. 4 Primar y batter y release la[...]

1–26 Maintenance a nd Serv ice Guide Product Description The notebook rear pane l components are shown in Figure 1-8 and described in T able 1-10. Figure 1-8. Rear P anel Components T able 1-10 Rear P anel Components Item Compo nent Function 1 Parallel connector Connects a parallel de vice. 2 Ser ial connector Connects a ser ial de vice. 3 Compos[...]

Product Description Maintenance and Ser vice Guide 1–27 1.6 Design Overview This section presents a design o verview of k ey parts and features of the notebook. Refer to Chapte r 3, “Illustrated Parts Catalog, ” to identify replacement parts, and Chapter 5, “Remov al and Replacement Procedures, ” for disassembly steps. The system board pr[...]

Maintenance and Ser vice Guide 2–1 2 T r oub leshooting Å WA R N I N G : Only authorized technicians trained b y Compaq should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module le vel repair . Because of the comple xity of the individual boa rds and subassemblies, no one should a ttemp[...]

2–2 Maintenance and Servi ce Guide T roubleshooting ■ Compaq Diagnostics —A system information and diagnostic utility that is used within yo ur W indo ws operating system. Use this utility whenev er possible to: ❏ Display system information. ❏ T est system components. ❏ T roubleshoot a de vice configuration p roblem in W indo ws 20 00, [...]

T roub leshooting Maintenance and Ser vice Guide 2–3 Selecting fr om the File Menu T able 2- 1 File Menu Select T o Do This System Information ■ View identificati on inf or mation about the notebook, a docking base, and any battery packs in the system. ■ View specification inf or mation about th e processor , memor y and cache size , and syst[...]

2–4 Maintenance and Servi ce Guide T roubleshooting Selecting fr om the Security Menu T able 2- 2 Security Menu Select T o Do This Setup P assw ord Enter , change, or delete a setup passw ord. (The setup passwo rd is called an admini strator pass word in Compaq Compute r Security , a program accessed from the Windo ws Contro l P anel.) P ower-on [...]

T roub leshooting Maintenance and Ser vice Guide 2–5 Selecting fr om the Adv anced Menu T able 2- 3 Adv anced Menu Select T o Do This Language (or press F2 ) Change the Computer Setup languag e. Boot Opti ons Enab le/disab le: ■ QuickBoot, which starts the noteb ook more quickly b y eliminating some star tu p tests. (If you suspect a memory fai[...]

2–6 Maintenance and Servi ce Guide T roubleshooting De vice Options (continued) ■ Change the p arallel por t mode from Enhanced P arallel P or t (EPP , the def ault setting) to standard, bidirectional, EPP or Enhanced Capabili ties P or t (ECP). ■ Set video-out mode to NTSC (default), P AL, NTSC-J , or P AL-M.* ■ Enable/disable all settings[...]

T roub leshooting Maintenance and Ser vice Guide 2–7 2.2 Using Compaq Diagnostics When you access Compaq Diagnostics, a scan of all system components is disp layed on th e screen before the Compaq Diagnostics windo w opens. Y ou can display more or less in formation from anywhere within Compaq Diagnostics by selec ting Le vel on the menu bar . Co[...]

2–8 Maintenance and Servi ce Guide T roubleshooting Obtaining, Saving, or Printing Dia gnostic T est Information 1. Access Compaq Diagnostics by selecting Start > Settings > Control Panel > Compaq Diagnostics. 2. Select the T est tab . 3. In the scroll box, select the cate gory or de vice you want to test. 4. Select a test type: ❏ Quic[...]

T roub leshooting Maintenance and Ser vice Guide 2–9 5. Select a test mode: ❏ Interactive Mode —Pro vides maximum control over the testing process. Y o u dete rmine whether the test was passed or failed, and you may be pr ompted to insert or remov e devices. ❏ Unattended Mode —Does not display prompts. If errors are found, they are displa[...]

2–10 Maintenance a nd Serv ice Guide T roubleshooting 2.3 T roub leshooting Flowc har ts T able 2-4 T roub leshooting Flow charts Overview Flowchart Description 2.1 Initial T roubleshooting 2.2 No P ower , Part 1 2.3 No P ower , Part 2 2.4 No P ower , Part 3 2.5 No P ower , Part 4 2.6 No Vide o, P ar t 1 2.7 No Vide o, P ar t 2 2.8 Nonfunctioning[...]

T roub leshooting Maintenance and Ser vice Guide 2–11 Flowc har t 2.1 - Initial T roub leshooting Connecting to network or modem? Begin troubleshooting. Is there power ? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device working? Go to Flowchart 2.17, Nonfunctioning Device. Go to[...]

2–12 Maintenance a nd Serv ice Guide T roubleshooting Flowc har t 2.2 - No P ower , P ar t 1 1. Reseat the power cables in the docking station and at the AC outle t. 2. Ensure that the AC power source is active. 3. Ensure that the power strip is working. Done Remove from docking station (if applic able). Power up on battery power? Power up on AC [...]

T roub leshooting Maintenance and Ser vice Guide 2–13 Flowc har t 2.3 - No P ower , P ar t 2 Continued from Flowchart 2.2, No Power , Part 1. Visually check for debris in battery socket and c lean if necess ary . Done N Y Power on? Check battery by recharging, moving it to another notebook, or replacing it. Power on? Done Y Replace power supply ([...]

2–14 Maintenance a nd Serv ice Guide T roubleshooting Flowc har t 2.4 - No P ower , P ar t 3 Continued from Flowchart 2.3, No Power , Part 2. Reseat AC adapt er in notebook and at power source. Internal or external AC adapter? Done Done Done Done Power on? Power on? Power on? Plug directly into AC outlet. Power LED on? Power outlet active? T r y [...]

T roub leshooting Maintenance and Ser vice Guide 2–15 Flowc har t 2.5 - No P ower , P ar t 4 Y N Continued from Flowchart 2.4, No Power , Part 3. Reseat l oose components and boards and replace damaged items. Open notebook. Loose or damaged parts? Y Close notebook and retes t. Power on? Done N Replace the following items (i f applicable). Check n[...]

2–16 Maintenance a nd Serv ice Guide T roubleshooting Flowc har t 2.6 - No Video, P ar t 1 A N Stand-alone or docking station? No video. Replace the following one at a time. T est afte r each replacement. 1. Cable between notebook and no tebook display (if applicable) 2. Inverter board (if applicable) 3. Display 4. System board Internal or extern[...]

T roub leshooting Maintenance and Ser vice Guide 2–17 Flowc har t 2.7 - No Video, P ar t 2 Y N Continued from Flowchart 2.6, No Video, Part 1. Done Video OK? Adjust external monitor display . Adjust display brightness. Video OK? Video OK? Done Done Check that notebook is properly seated in docking st ation, for bent pins on cable, and for monitor[...]

2–18 Maintenance a nd Serv ice Guide T roubleshooting Flowc har t 2.8 - Nonfunc tioning Doc king Station (if applicable) Y N Reseat power cord in docking station and power outlet. N Replace the following docking station components one at a time. Check notebook operation after ea ch replacemen t. 1. Power supply 2. I/O board 3. Backplane board 4. [...]

T roub leshooting Maintenance and Ser vice Guide 2–19 Flowc har t 2.9 - No Oper ating System (OS) Loading No OS loading from hard drive, go to Flowchart 2.10, No OS Loading fr om Hard Drive, Part 1. Reseat power cord in docking station and power outlet. No OS loading.* * Before beginning trou bleshooting, always check cable connections, cable end[...]

2–20 Maintenance a nd Serv ice Guide T roubleshooting Flowc har t 2.10 - No OS Loading fr om Hard Drive, Part 1 Go to Flowchart 2.17, Nonfunctioning Device. Y Done N OS not loading from hard driv e. Nonsystem disk message? Go to Flowchart 2.11, No OS Loading from Hard Drive, Part 2. Reseat external hard driv e. OS loading? Done Boot from CD? Go t[...]

T roub leshooting Maintenance and Ser vice Guide 2–21 Flowc har t 2.11 - No OS Loading fr om Hard Drive, Part 2 Continued from Flowchart 2.10, No OS Loading from Hard Drive, Part 1. Reseat hard drive. Done CD or diskette in drive? 1. Replace hard drive. 2. Replace system board. Go to Flowchart 2.13, No OS Loading from Diskette Drive. Load OS usin[...]

2–22 Maintenance a nd Serv ice Guide T roubleshooting Flowc har t 2.12 - No OS Loading fr om Hard Drive, Part 3 Y System files on hard drive? Continued from Flowchart 2.11, No OS Loading from Hard Drive, Part 2. Clean virus. Done N Install OS and reboot. Virus on hard drive? OS loading from hard drive? Y N Y N Y N Diagnostics on diskette? Replace[...]

T roub leshooting Maintenance and Ser vice Guide 2–23 Flowc har t 2.13 - No OS Loadi ng fr om Diskette Drive Done Y N Reseat diskette drive. OS not loading from diskette drive. Done Y Y Y Y Y Y Y N N N N N N N OS loading? Nonsystem disk message? Bootable diskette in drive? Install bootable diskette and reboot notebook. Check diskette for system f[...]

2–24 Maintenance a nd Serv ice Guide T roubleshooting Flowc har t 2.14 - No OS Loading fr om CD- or D VD-R OM Drive Clear CMOS. Refer to Section 1.3, “Clearing a Password,” for instructions. Y Done N Bootable disc in drive? Disc in drive? No OS loading from CD- or DVD-ROM Drive. Install bootable disc and reboot notebook. Go to Flowchart 2.17,[...]

T roub leshooting Maintenance and Ser vice Guide 2–25 Flowc har t 2.15 - No A udio, P art 1 No audio. N Notebook in docking station (if applicable)? Internal audio? Audio? Done Undock Audio? Done T urn up audio internally or externally . Go to Flowchart 2.16, No Audio, Part 2. Go to Flowchart 2.16, No Audio, Part 2. Go to Flowchart 2.17, Nonfunct[...]

2–26 Maintenance a nd Serv ice Guide T roubleshooting Flowc har t 2.16 - No A udio, P art 2 YN Continued from Flowchart 2.15, No Audio, Part 1. Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker . Load drivers and set configuration in OS. Audio? Done Replace audio b[...]

T roub leshooting Maintenance and Ser vice Guide 2–27 Flowc har t 2.17 - Nonfunctioning Device Done Any physical device dete cted? Y N Unplug the nonfunctioning device from the notebook and inspect cables and plugs for bent or broken pins or other damage. Reseat device. Clear CMOS. Done Fix or replace broken item. Nonfunctioning device. Reattach [...]

2–28 Maintenance a nd Serv ice Guide T roubleshooting Flowc har t 2.18 - Nonfunctioning Ke yboar d Y N OK? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external keyboard. Reseat internal keyboard connector (if applicable). Replace internal keyboard or cable. OK? Y N [...]

T roub leshooting Maintenance and Ser vice Guide 2–29 Flowc har t 2.19 - Nonfun ctioning P ointing Device Y N OK? Pointing devi ce not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external pointing device. Reseat internal pointing device connector (if applicable). Replace interna[...]

2–30 Maintenance a nd Serv ice Guide T roubleshooting Flowc har t 2.20 - No Netw ork or Modem Connection Y Disconnect all power from the notebook and open. No network or modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated. Connect to nondigital line. NIC/modem configured in OS? Reload drivers a[...]

Maintenance and Ser vice Guide 3–1 3 Illustrated P ar ts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers. 3.1 Serial Number Location When ordering parts or requ es ting information, provide the notebook serial number an d model number located on the bottom of the notebook[...]

3–2 Maintenance and Servi ce Guide Illustrated P ar ts Catalog 3.2 Computer System Major Components Figure 3-2. Compute r System Major Components[...]

Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–3 Ta b l e 3 - 1 Computer Syst em Major Components Item Description Spare P ar t Number 1 Displays 12.1-inch, XGA, CTFT (f or use only with Evo Notebook N410c models) 12.1-inch, SV GA, CTFT (for use only with Evo Notebook N400c models) 292383-001 231448-001 Miscellaneous Plastics Kit 23[...]

3–4 Maintenance and Servi ce Guide Illustrated P ar ts Catalog Computer System M ajor Components (continue d)[...]

Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–5 Ta b l e 3 - 1 Computer System M ajor Components (Continued) Item Description Spare P ar t Number 4 Ke yboard without pointing stick (f or use wi th T ouchP ad model s) Arabic Belgian Brazilian Czech Danish Fr e n c h Fr e n c h Canadian Ger man Greek Hebrew Hungaria n Inter national [...]

3–6 Maintenance and Servi ce Guide Illustrated P ar ts Catalog Computer System M ajor Components (continue d)[...]

Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–7 Ta b l e 3 - 1 Computer System M ajor Components (Continued) Item Description Spare P ar t Number 5 Switch co ver 231453-001 6 Hard dr ives 40 GB 30 GB 20 GB 10 GB 265495-001 304095-001 235540-001 and 218371-001 218370-001 7 System boards (includes fan and heat sink) F or use only wit[...]

3–8 Maintenance and Servi ce Guide Illustrated P ar ts Catalog Computer System M ajor Components (continue d)[...]

Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–9 Ta b l e 3 - 1 Computer System M ajor Components (Continued) Item Description Spare P ar t Number 9 Modem cables F or use only with Evo Notebook N410c models (includes RJ45/RJ11 connector module, display lid switch board, microphone, and modem/microphone/NIC cable bundle) F or use onl[...]

3–10 Maintenance a nd Serv ice Guide Illustrated P ar ts Catalog 3.3 Miscellaneous Plastics Kit Components Figure 3-3. Misce llaneous Plastics Kit Components[...]

Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–11 T able 3-2 Miscellaneou s Plastics Kit Component s Spare P art Number 231454-001 Item Description Item Description 1 MultiP or t cov er 8 RTC batter y 2 Right display suppor t 9 T ouch P ad cable 3 Center display suppor t 10 External monitor connector cov er 4 Left display support 11[...]

3–12 Maintenance a nd Serv ice Guide Illustrated P ar ts Catalog 3.4 Mass Storage De vices Figure 3-4. Mass Storage Device s[...]

Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–13 T able 3- 3 Mass Stora ge Devices Item Description Spare Part Number 1 Hard drives 40 GB 30 GB 20 GB 10 GB 265495-001 304095-001 235540-001 and 218371-001 218370-001 2 2a 2b External diskette drive Exter nal diskette drive cab le Exter nal diskette drive cr adle 241995-001 and 135233[...]

3–14 Maintenance a nd Serv ice Guide Illustrated P ar ts Catalog 3.5 Miscellaneous Spare P ar ts Ta b l e 3 - 4 Miscellaneo us Spare P ar ts (not illust rated) Description Spare Part Number A utomobile adapter 261699-001 Battery charger 153991-001 Bluetooth MultiPort Module 230336-001 External A C adap ters 65 W , slim line 50 W , slim line 23970[...]

Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–15 Mobile Expansion Units F or use only wi th Ev o Noteb ook N410c models F or use with Evo Notebook N410c and N400c models 292385-001 231450-001 Pow e r c o r d s (3 W , b lack, 6 feet) A ustralian Danish European/Middle Eastern/Afr ican Italian 246959-011 246959-081 246959-021 246959-[...]

3–16 Maintenance a nd Serv ice Guide Illustrated P ar ts Catalog Modems T ype III mini PCI combination 56 Kbps modem/NIC boa rd T ype III mini PCI 56 Kbps modem board PC Card modem 233558-001 233557-001 233564-001 Modem adapters Czech Ger man Hungaria n 234963-221 304398-041 234963-211 Norwegian Swiss 234963-091 198294-111 Modem cable 234962-001 [...]

Maintenance and Ser vice Guide 4–1 4 Remo v al and Replacement Preliminaries This chapter provides essential information for proper and safe remov al and replacement service. 4.1 T ools Required Y ou will need the following tool s to complete the remov al and replacement procedures: ■ Magnetic scre wdriv er ■ Phillips P0 screwdr iver ■ T or[...]

4–2 Maintenance and Servi ce Guide Remov al and Replacement Preli minaries 4.2 Service Considerations The follo wing sections include so me of the considerations that you should keep in mind during disas sembly and assemb ly procedures. ✎ As you remo ve each subassembly from the noteboo k, place the subassembly (and all accompanying scre ws) aw[...]

Remov al and Replace ment Preliminaries Maintenance and Ser vice Guide 4–3 4.3 Preventing Dama ge to Remo vab le Drives Remov able dri ves are frag ile components that must be handled with care. T o prev ent damage to the notebook, damage to a remov able driv e, or loss of in formation, observe the follo wing precautions: ■ Before removing or i[...]

4–4 Maintenance and Servi ce Guide Remov al and Replacement Preli minaries 4.4 Pre venting Electrostatic Dama g e Many electronic components ar e sensiti ve to electrostatic dischar ge (ESD). Circuitry design and stru cture determine the degree of sensiti vity . Networks b uilt into many integrated circuits provide some protection, but in man y c[...]

Remov al and Replace ment Preliminaries Maintenance and Ser vice Guide 4–5 ■ Store reusable electrostatic-sen siti ve parts from assemblies in protecti ve pack aging or nonconducti ve fo am. ■ Use transporters and con ve yers made of antistatic belts and roller bushings. Ensure that mechanized equipment used for moving materials is wired to g[...]

4–6 Maintenance and Servi ce Guide Remov al and Replacement Preli minaries 4.7 Gr ounding Equipment and Methods Grounding equipment must in clude either a wrist strap or a foot strap at a grounded w orkstation. ■ When seated, wear a wrist strap conn ected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% [...]

Remov al and Replace ment Preliminaries Maintenance and Ser vice Guide 4–7 ■ Nonconducti ve plastic bags, tub es, or boxes ■ Metal tote boxes ■ Electrostatic voltage le vels and protecti ve materials T able 4-1 shows ho w humidity af fects the electrostatic voltage le vels generated by dif ferent acti vities. T able 4-2 lists the shielding [...]

Maintenance and Ser vice Guide 5–1 5 Remo v al and Replacement Pr ocedures This chapter provides remov al and replacement procedures. There are 31 different T orx T8 and Phillips scre ws and scre wlocks, in 6 different sizes, that must be remo ved when servicing the notebook. Make specia l note of the si ze and location of each screw during remov[...]

5–2 Maintenance and Servi ce Guide Remov al and Replacement Proced ures 5.2 Disassembl y Sequence Char t Use the chart belo w to determin e the section number to be referenced when remo ving notebook components. T able 5- 1 Disassembl y Sequence Chart Section Description # of Screws Removed 5.3 Preparing the notebo ok f or disassembly 0 Primar y [...]

Remov al and Replacement Proced ures Maintenance and Ser vice Guide 5–3 5.3 Preparing the Notebook f or Disassembl y Perform the follo wing steps be fore disassembling the notebook: 1. T urn of f the notebook. 2. Undock the notebook and Mobile Expansion Unit (MEU) from the docking base, if applicable. 3. Disconnect the notebook from the MEU, if a[...]

5–4 Maintenance and Servi ce Guide Remov al and Replacement Proced ures 6. Remov e the optional external ba ttery pack, if installed, b y follo wing these steps: a. T urn the notebook bottom side up with the front facing forward. b . Make sure the external battery pack is located behind the notebook rear panel. c. Slide the external battery relea[...]

Remov al and Replacement Proced ures Maintenance and Ser vice Guide 5–5 5.4 Computer Feet The base feet are adhesi ve-backed rubber pads. The base feet are included in the Miscellaneous Pl astics Kit (spare part number 231454-001). Refer to Figure 5-4 for the locations of the notebook feet. Figure 5-4. Replacing the Computer Feet[...]

5–6 Maintenance and Servi ce Guide Remov al and Replacement Proced ures 5.5 P alm Rest The palm rest must be removed to access the internal memory expan sion slot, the hard dri ve, and the mod em/NIC board. 1. Prepare the noteboo k for disassembly (Section 5.3). 2. T urn the notebook bo ttom side up with the front facing forward. P alm Rest Spare[...]

Remov al and Replacement Proced ures Maintenance and Ser vice Guide 5–7 3. Remov e the four TM2.0 × 6.0 scre ws that secure the palm rest to the base enclosure (Figure 5-5). Figure 5-5. Remo ving the P alm Rest Scre ws 4. T urn the notebook top side up with the front facing fo rward. 5. Open the notebook.[...]

5–8 Maintenance and Servi ce Guide Remov al and Replacement Proced ures 6. Press forward on the back edge of the palm rest between the right side of the space bar and the right Alt ke y to disengage the palm rest from the base enclosure (Figure 5-6). Figure 5-6. Rele asing the P alm Rest[...]

Remov al and Replacement Proced ures Maintenance and Ser vice Guide 5–9 7. Lift up the back edge of the palm rest 1 until the R TC battery 2 and T ouchPad cables 3 pre vent it from lifting an y farther (Figure 5-7). Figure 5-7. Rele asing the P alm Rest (contin ued)[...]

5–10 Maintenance a nd Serv ice Guide Remov al and Replacement Proced ures 8. While holding the palm rest at a 45 degree angle, slide the front edge of the palm rest forward 1 (Fig ure 5-8). 9. After the front edge of the palm rest clears th e base enclosure, swing the front edge of the pa lm rest up and back 2 and rest the palm rest on the keyboa[...]

Remov al and Replacement Proced ures Maintenance and Ser vice Guide 5–11 10. Remov e the R TC battery from the retaining clip 1 (Figure 5-9). ✎ The R TC battery is included in the Miscellaneous Plastics Kit (spare part number 231454-001). 11. Disconnect the T ouchPad cable 2 from the connector on the To u c h P a d . Figure 5-9. Remo ving the R[...]

5–12 Maintenance a nd Serv ice Guide Remov al and Replacement Proced ures ✎ Evo Notebook N400c models only —Models with pointing stick ke yboards have a pointing stick b utton cable that needs to be disconnected prior to removing t he palm rest. Perform Steps 12 and 13 before removing the palm rest on a pointing stick mo del. 12. Release the [...]

Remov al and Replacement Proced ures Maintenance and Ser vice Guide 5–13 ✎ Before installing the palm rest on T ouchPad models, make sure the T ouchPad 1 and R TC battery cables 2 are routed through the respectiv e notches in the palm rest (Figure 5-11). Figure 5-11. Rout ing the RTC Battery and T ouchP ad Cables 5.6 Memory Expansion Board ✎ [...]

5–14 Maintenance a nd Serv ice Guide Remov al and Replacement Proced ures 3. Remov e the TM2.0 × 6.0 screw 1 that secures the memory exp ansion compartment co ver to the base encl osure (Figure 5-12). 4. Lift the back edge of the memory expansion compartment cov er and swing it up and forward 2 . Figure 5-12. Remo ving the Memory Expansion Compa[...]

Remov al and Replacement Proced ures Maintenance and Ser vice Guide 5–15 5. Pull aw ay the plastic retentio n clips on each side of the memory e xpansion board 1 . The memory ex pansion board tilts upward (Figure 5-13). 6. Lift the edge of the memory e xpansion board and slide it gently out of the memory e xpansion slot at a 45-de gree angle 2 . [...]

5–16 Maintenance a nd Serv ice Guide Remov al and Replacement Proced ures Follo w these steps to remove a memory e xpansio n board from the memory expansion slot under th e palm rest: 1. Prepare the noteboo k for disassembly (Section 5.3). 2. Remov e the palm rest (Section 5.5). 3. Pull aw ay the plastic retentio n clips on each side of the memor[...]

Remov al and Replacement Proced ures Maintenance and Ser vice Guide 5–17 5.7 Har d Drive Ä CA UTION: T o prev ent damage to the notebook and hard dr ive and loss of inf or mation, shut down the notebook bef ore re moving the hard dr iv e from the hard dr iv e bay . D o not remov e the h ard drive while the notebook is on, in Standby , or in Hibe[...]

5–18 Maintenance a nd Serv ice Guide Remov al and Replacement Proced ures 3. Remov e the hard driv e spacer 1 from the base enclosure (Figure 5-15). ✎ The hard dri ve spacer is included in the Miscellaneous Plastics Kit (spare part number 231 454-001). 4. Grasp the hard driv e tab and s lide the hard dri ve to the left 2 . 5. Remov e the hard d[...]

Remov al and Replacement Proced ures Maintenance and Ser vice Guide 5–19 5.8 Mini PCI Comm unications Board 1. Prepare the noteboo k for disassembly (Section 5.3). 2. Remov e the palm rest (Section 5.5). Mini PCI Communications Board Spare Pa r t Number Inf ormation Lucent Win Modem + Intel PRO-100 (S)P Mobile Combo Adapter T ype III mini PCI com[...]

5–20 Maintenance a nd Serv ice Guide Remov al and Replacement Proced ures 3. Disconnect the modem/NIC cable from the modem/NIC board 1 (Figure 5-16). 4. Pull aw ay the retention clips on each side of the modem/NIC board 2 . The modem/NIC board tilts upward. 5. Lift the edge of the modem/NIC board and slide it out of the connector at a 45-degree a[...]

Remov al and Replacement Proced ures Maintenance and Ser vice Guide 5–21 5.9 Ke yboar d Keyb oard Spare P ar t Number Info rmation Ke yboard without pointing stick (f or use w ith T ouchP ad model s) Arabic Belgian Brazilian Czech Danish Fr e n c h F rench Ca nadian Ger man Greek Hebrew Hungaria n Inter national Italian Japanese 230514-171 230514[...]

5–22 Maintenance a nd Serv ice Guide Remov al and Replacement Proced ures Evo Notebook N400c models only —If you are remo ving a pointing stick k eyboard, you must f irst remov e the palm rest so the pointing stick button cable can be disconnected . Refer to Section 5.5 for palm rest remov al instructions. If you are removing a T ouchPad keyboa[...]

Remov al and Replacement Proced ures Maintenance and Ser vice Guide 5–23 4. T urn the notebook top side up with the front facing fo rward. 5. Open the notebook. ✎ If you are removing a pointing stick keyboard, make sure the palm rest has been removed and the pointing stick button cable is disconnected before p roceeding with the following steps[...]

5–24 Maintenance a nd Serv ice Guide Remov al and Replacement Proced ures 8. Release the ZIF connector 1 to which the keyboard cable is attached and disconnect the keyboard cable 2 (Figure 5-19). 9. Remov e the keyboard. Figure 5-19. Dis connecting the Ke yboard Cable Re verse the above procedure to install the ke yboard.[...]

Remov al and Replacement Proced ures Maintenance and Ser vice Guide 5–25 5.10 Real Time Cloc k (RTC) Battery ✎ The R TC battery is included in the Miscellaneous Plastics Kit (spare part number 231454-001). 1. Prepare the noteboo k for disassembly (Section 5.3). 2. Remov e the palm rest (Section 5.5). 3. Remov e the ke yboard (Section 5.9). 4. D[...]

5–26 Maintenance a nd Serv ice Guide Remov al and Replacement Proced ures 5.11 Switch Co ver 1. Prepare the noteboo k for disassembly (Section 5.3). 2. Remov e the palm rest (Section 5.5). 3. Remov e the ke yboard (Section 5.9). 4. Close the notebo ok. 5. T urn the notebook bo ttom side up with the rear pa nel facing forward. 6. Remov e the four [...]

Remov al and Replacement Proced ures Maintenance and Ser vice Guide 5–27 7. T urn the notebook top side up with the front facing fo rward. 8. Open the notebook as far as it will open. 9. Lift up on the outside edges of the switch cov er to disengage it from the base enclosure 1 (Figure 5-22). 10. Remov e the switch cove r 2 . Figure 5-22. Remo vi[...]

5–28 Maintenance a nd Serv ice Guide Remov al and Replacement Proced ures 5.12 Displa y 1. Prepare the noteboo k for disa ssembly (Section 5.3) and, in the order belo w , remove the follo wing components: ❏ Palm rest (Section 5.5) ❏ K eyboard (Section 5.9) ❏ Switch cov er (Section 5.11) Display Spare Pa r t Number Inf ormation 12.1-inch, XG[...]

Remov al and Replacement Proced ures Maintenance and Ser vice Guide 5–29 2. Disconnect the display signal 1 and backlight 2 cables from the system board (Figure 5-23). ✎ When the dis play scre ws are remo v ed, the display assembly is unsupported. Make sure to provide suppo rt for the display assembly when removing the display scre ws. 3. Remov[...]

5–30 Maintenance a nd Serv ice Guide Remov al and Replacement Proced ures ✎ When replacing the display , make sure the display cables are routed as indicated in Figure 5-24. T o ensure proper alignment of the display , loosely install the screws in the 1 , 2 , 3 , 4 sequence indicated. After all four scre ws hav e been loosely installed, tighte[...]

Remov al and Replacement Proced ures Maintenance and Ser vice Guide 5–31 5.13 Modem Cable 1. Prepare the noteboo k for disa ssembly (Section 5.3) and, in the order belo w , remove the follo wing components: ❏ Palm rest (Section 5.5) ❏ K eyboard (Section 5.9) ❏ Switch cov er (Section 5.11) ❏ Display (Section 5.12) 2. Position the notebook [...]

5–32 Maintenance a nd Serv ice Guide Remov al and Replacement Proced ures 3. Remov e the TM2.0 × 6.0 screw 1 that secures the right display support to the base enclos ure (Figure 5-25). 4. Remov e the right display support 2 . Figure 5-25. Remo ving the Right Displa y Suppor t[...]

Remov al and Replacement Proced ures Maintenance and Ser vice Guide 5–33 5. Position the notebook so the front faces you. ✎ Steps 6 through 11 apply only to Ev o Notebook N410c models. 6. Lift the RJ45/RJ11 co nnector module 1 out of the base enclosure (Figure 5-26). 7. Disconnect the microphone cable 2 from the connec tor on the display lid sw[...]

5–34 Maintenance a nd Serv ice Guide Remov al and Replacement Proced ures 10. Disconnect the network inte rface card (NIC ) passthrough cable 1 and NIC/switch to system cable 2 from the sy stem board (Figure 5-27). 11. Remov e the modem cable. Figure 5-27. Remo ving the Modem Cable on Ev o Notebook N410c Models (contin ued)[...]

Remov al and Replacement Proced ures Maintenance and Ser vice Guide 5–35 ✎ Steps 12 through 1 6 apply only to Evo Notebook N400c models. 12. Remov e the RJ45/RJ11 connector mo dule 1 from the base enclosure (Figure 5-28). 13. Disconnec t the microphone c able 2 from the display lid switch board. 14. Disconnec t the microphone c able 3 from the [...]

5–36 Maintenance a nd Serv ice Guide Remov al and Replacement Proced ures 5.14 System Boar d 1. Prepare the noteboo k for disa ssembly (Section 5.3) and, in the order belo w , remove the follo wing components: ❏ Palm rest (Section 5.5) ❏ Hard driv e (Section 5.7) ❏ Mini PCI communicatio ns board (Section 5.8) ❏ K eyboard (Section 5.9) ❏[...]

Remov al and Replacement Proced ures Maintenance and Ser vice Guide 5–37 2. Lift the inside edge of the ce nter display supp ort and swing it to ward the back of the notebook 1 (Figure 5-29). 3. Remove the center display support 2 . ✎ The center display support is included in the Miscellaneous Plastics Kit (spare part number 231454-001). Figure[...]

5–38 Maintenance a nd Serv ice Guide Remov al and Replacement Proced ures 4. T urn the base enclosure bott om side up with the rear panel facing forw ard. 5. Remove the PM2.0 × 7.0 barrel scre w 1 that secures the system board to the base enclo sure (Figure 5-30). 6. Evo Notebook N410c models only —Remov e the PM2.0 × 4.0 scre w 2 that secure[...]

Remov al and Replacement Proced ures Maintenance and Ser vice Guide 5–39 7. T urn the base enclo sure top side up with the rear panel facing forward. 8. Remov e the TM2.0 × 6.0 scre w 1 that secures the left display support to the base enclosure (Figure 5-31). ✎ The left display support is included in the Miscellaneous Plastics Kit (spare part[...]

5–40 Maintenance a nd Serv ice Guide Remov al and Replacement Proced ures ✎ Do not remov e the scre w 1 on the fan assembly or the four scre ws that secure the proces sor mounting bracket 2 wh en removing the system board (Figure 5-32). Figure 5-32. Identifying the Processor Mountin g Bracket and Fa n Sc re ws[...]

Remov al and Replacement Proced ures Maintenance and Ser vice Guide 5–41 12. Disconnect the external battery terminal 1 and speak er cables 2 from the system board (Figure 5-33). Figure 5-33. Disconnecting the Externa l Battery T erminal and Speaker Cab les from the Sy stem Boar d[...]

5–42 Maintenance a nd Serv ice Guide Remov al and Replacement Proced ures 13. Position the base enclosure so the front faces forward. 14. Use the fan and heat sink a ssembly to lift up and hold the right side of the system bo ard 1 until the e xternal battery terminal 2 and NTSC module cables 3 clear the base enclosure (Figure 5-34). Ä CA UTION:[...]

Remov al and Replacement Proced ures Maintenance and Ser vice Guide 5–43 16. Slide the system board to the left to remov e it from the base enclosure (Figure 5-35). Figure 5-35. Remo ving the System Boar d Re verse the abov e procedure to install the system board.[...]

5–44 Maintenance a nd Serv ice Guide Remov al and Replacement Proced ures ✎ When installing the system board into the base enclosure, place the left ed ge of the system bo ard into the base enclosure first to ensure that the PC Card eject butto n properl y fits into the slot in the base enclosure 1 . Make sure the external monitor connector bra[...]

Remov al and Replacement Proced ures Maintenance and Ser vice Guide 5–45 Ä CA UTION: Make sure the speaker 1 , external batter y ter minal 2 and 3 , NTSC module 4 , and f an cables 5 do not ge t trapped under neath the system board when it is installed into the base enclosure (Figure 5-37). F ailure to follo w this caution can re sult in damage [...]

Maintenance and Ser vice Guide 6–1 6 Specifications This chapter provides physical and performan ce specifications. T able 6- 1 Computer Dimensions Height Width Depth 2.26 cm 26.67 cm 24.13 cm .89 in 10.5 in 9.5 in We i gh t 1.59 kg 3.5 lb Standalone (battery) power requirements Nominal operating voltage (Li ion) Maximum operating power P eak ope[...]

6–2 Maintenance and Servi ce Guide Specifications ✎ Applicable product safety standa rds specify thermal limits for plastic surfaces. The n otebook oper ates well within this range of temperatures. Relative humidity Operating Nonoperating 10 to 90% relative humidity , non-conde nsing 5 to 90% relative humidity , 101.6° F/38.7° C maximum wet b[...]

Specifications Maintenance and Ser vice Guide 6–3 T able 6- 2 12.1-inc h XGA, TFT Display Dimensions Height Width Diagonal 21.16 cm 19.81 cm 30.73 cm 10.3 in 7.8 in 12.1 in Number of colors Up to 16.8 million Contrast ratio 125 :1 Brightness 130 nits typical on AC po wer , 70 nits typical on batter y pow er , 115 nits minimum Pixel resolu tion Pi[...]

6–4 Maintenance and Servi ce Guide Specifications T able 6- 3 12.1-inch SV GA, TFT Display Dimensions Height Width Diagonal 21.16 cm 19.81 cm 30.73 cm 10.3 in 7.8 in 12.1 in Number of colors Up to 16.8 million Contrast ratio 125 :1 Brightness 130 nits typical on AC po wer , 70 nits typical on batter y pow er , 115 nits minimum Pixel resolu tion P[...]

Specifications Maintenance and Ser vice Guide 6–5 T able 6-4 Hard Drives 40 GB 30 GB 20 GB 10 GB User capa city per drive 1 40.0 GB 30.0 GB 20 .0 GB 10.0 GB Drive height 9.5 mm 9.5 mm 9.5 mm 9.5 mm Drive width 70 mm 70 mm 70 mm 70 mm Interface type ATA - 5 ATA - 5 ATA - 5 ATA - 4 Seek times (typical rea d, including setting) Single track A verage[...]

6–6 Maintenance and Servi ce Guide Specifications 40 GB 30 GB 20 GB 20 GB Physical configura tion Cylinders 3 Heads Sectors per track 3 Bytes per sector 22,784 4 293 to 560 512 25,800 2 398 to 731 512 22,784 4 293 to 560 512 22,784 2 293–560 512 Buffer size 3 2 MB 512 KB 512 KB 512 KB Disk rotational speed 4200 r pm 420 0 rpm 4200 rpm 4200 r pm[...]

Specifications Maintenance and Ser vice Guide 6–7 T able 6- 5 Diskette Drive Diskette size 8.89 cm 3.5 in Light On system Height 1.27 cm .05 in Bytes per sector 512 Sectors per trac k High density Low density 18 (1.44 MB) 9 15 (1.2 MB) T racks per side High density Low density 80 80 Read/write heads 2 A verage seek times T rack-to-trac k (high/lo[...]

6–8 Maintenance and Servi ce Guide Specifications T able 6- 6 CD-ROM Drive Applicable disk CD-R OM (Mode 1, 2, and 3) CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Extra Video CD CD-WO (fix ed pack ets on ly) CD-Bridge Center hole diameter 1.50 cm .59 in Disk diam[...]

Specifications Maintenance and Ser vice Guide 6–9 Ta b l e 6 - 7 DV D - R O M D r i v e Applicable disk DV D - 5 , DV D - 9 , DV D - 1 0 CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole diameter 1.50 cm .59 in[...]

6–10 Maintenance a nd Serv ice Guide Specifications T able 6- 8 Batter y P acks Dimensions Primar y Lithium ion (Li io n) Height Width Depth We ig h t Cells 1.98 cm 23.01 cm 4.67 cm .22 kg 4 .78 in 9.06 in 1.84 .49 lb External Li ion Height Width Depth We ig h t Cells 2.29 cm 26.59 cm 2.29 cm .22 kg 4 .90 in 10.47 in .9 in .48 lb Externa l Li ion[...]

Specifications Maintenance and Ser vice Guide 6–11 T able 6- 9 AC A d a p t e r We i gh t .18 kg 0.39 lb P ower suppl y (input) Operating voltage Operating current Operating frequency range Maximum transient 90 to 260 V A C RMS Nomin al 1.3 A RMS 47 to 63 Hz Nominal 4/50 kV T able 6-10 System DMA Hardware DMA System Function DMA0 A vailab le for [...]

6–12 Maintenance a nd Serv ice Guide Specifications T able 6-11 System Inte rrupts Hardware IRQ System Functi on IRQ0 System timer IRQ1 Ke yboard controller IRQ2 Cascaded IRQ3 COM2 IRQ4 COM1 IRQ5 Audio (def aul t)* IRQ6 Diskette drive IRQ7 Par alle l por t IRQ8 Real time clock (RTC) IRQ9 Infrared IRQ10 Syste m use IRQ11 Syste m use IRQ12 Inte rna[...]

Specifications Maintenance and Ser vice Guide 6–13 T able 6-12 System I/O Ad dresses I/O Address (he x) System Function (shi pping configuration) 000 - 00F DMA controller no . 1 010 - 01F Unused 020 - 021 Interr upt controller no. 1 022 - 024 Opti chipset configuration registe rs 025 - 03F Unused 02E - 02F 87334 “Super IO” configuration for C[...]

6–14 Maintenance a nd Serv ice Guide Specifications I/O Address (he x) System Function (shi pping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no . 2 0E0 - 0EF Unused 0F0 - 0F1 Coprocessor busy clear/reset 0F2 - 0FF Unused 100 - 16F Unused 170 - 177 Secondar y fixed disk controller 178 - 1EF Unused 1F0 - 1F7 Primar y fixed disk contro[...]

Specifications Maintenance and Ser vice Guide 6–15 I/O Address (he x) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared por t 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondar y diskette drive controller 378 - 37F Par allel por t (LPT1/def ault) 380 - 387 Unused 388 - 38B FM synthesizer - OPL3 38C - 3AF Unused 3B0 - [...]

6–16 Maintenance a nd Serv ice Guide Specifications vt T able 6-13 System Memory Map Size Memory Address System Function 640 K 00000000 - 0009FFFF Base memor y 128 K 000A0000 - 000 BFFFF Video memo ry 48 K 000C0000 - 000CBFFF Video BIOS 160 K 000C8000 - 000E7FFF Unused 64 K 000E8000 - 000FFFFF System BIOS 15 M 00100000 - 00FFFFFF Extended memor y[...]

Maintenance and Ser vice Guide A–1 A Connector Pin Assignments Ta b l e A - 1 Pa r al l e l Pin Signal Pin Sign al 1 Strobe* 10 Ackno wledge * 2 Data bit 0 11 Busy 3 Data bit 1 12 P aper out 4 Data bit 2 13 Select 5 Data bit 3 14 Auto line f eed* 6 Data bit 4 15 Error* 7 Data bit 5 16 Initialize prin ter* 8 Data bit 6 17 Select in* 9 Data bit 7 1[...]

A–2 Maintenance and Servi ce Guide Connector Pin Assignments Ta b l e A - 2 Serial Pin Signal Pin Signal 1 Carrier detect 6 Data set ready 2 Receive data 7 Ready to send 3 T ransmit data 8 Clear to se nd 4 Data ter minal ready 9 Ri ng indicator 5 Signal ground Ta b l e A - 3 Stereo Speaker/Head phone Pin Signal Pin Signal 1 Audio out 2 Ground 2 1[...]

Connector Pin Assignments Maintenance and Ser vice Guide A–3 Ta b l e A - 4 Micr ophone Pin Signal Pin Signal 1 Audio in 2 Ground 2 1 Ta b l e A - 5 Universal Serial Bus Pin Signal Pin Signal 1 +5 VDC 3 Data + 2 Data - 4 Ground[...]

A–4 Maintenance and Servi ce Guide Connector Pin Assignments Ta b l e A - 6 RJ-45 Network Interface Pin Signal Pin Signal 1 T ransmit + 5 Un used 2 T ransmit - 6 Receive - 3 Receive + 7 Unused 4 Unused 8 Unused 6 5 4 3 2 1 7 8 Ta b l e A - 7 RJ-11 Modem Pin Signal Pin Signal 1 Unused 4 Unused 2T i p 5U n u s e d 3 Ring 6 Unused[...]

Connector Pin Assignments Maintenance and Ser vice Guide A–5 Ta b l e A - 8 External Mon itor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Groun d 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 V er tical sync 7 Ground analog 15 DDC2B clock 8 Ground analog[...]

Maintenance and Ser vice Guide B–1 B P o wer Cord Set Requirements 3-Conductor P ower Cor d Set The wide range inpu t feature of the notebook permits it to operate from any line v oltage from 100 to 120 or 2 20 to 240 vo lts A C. The po wer cord set received with the notebook meets the requirements for use in the co untry where th e equipment is [...]

B–2 Maintenance and Servi ce Guide P ow er Cord Set Requirements Country-Specific Requirements 3-Conductor P ower Cord Set Require ments Country Accredited Agency Applicable Note Number A ustralia EANSW 1 A ustria O VE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMK O 1 Finland FIMK O 1 Fr a n c e U T E 1 Ger many VDE 1 Italy IMQ 1 Japan METI 3 The Ne[...]

P ow er Cord Set Requirements Maintenance and Ser vice Guide B–3 United Kingdom BSI 1 United States UL 2 Notes 1. The flexib le cord must be <HAR > T ype HO5VV -F , 3-conductor , 1.0 mm 2 conductor size. The pow er cord set fittings (appliance co upler and wall plug) must bear the certi fication mark of t he agency respon sib le for ev alua[...]

Maintenance and Ser vice Guide C–1 C Scre w Listing This appendix provides specif ica tion information for the scre ws used in the notebook. All scre ws listed in this appendix are a vailable in the Miscellaneous Scre w Kit, spare part number 231455-001.[...]

C–2 Maintenance and Servi ce Guide Screw Listing Figure C-1. TM2.0 × 3.0 Scre w Location Ta b l e C - 1 Phillips P0 Metric 2. 0 × 3.0 Screw Color Qty Length Thread Head Width Silver 1 3.0 mm 2.0 mm 3.0 mm Where used : One screw that secures the MultiP or t cov e r to the displa y assembly (refe r to the documentation incl uded with the MultiP o[...]

Screw Listing Maintenance and Ser vice Guide C–3 f Figure C-2. TM2.0 × 6.0 Screw Locations Ta b l e C - 2 T orx T8 Metric 2.0 × 6.0 Scre w Color Qty Length Thread Head Width Black 19 6.0 mm 2.0 mm 4.0 mm Where used : 1 F our screws that sec ure the pa lm rest to the base enclosure (documented in Section 5.5) 2 One screw that secures the memory [...]

C–4 Maintenance and Servi ce Guide Screw Listing Figure C-3. TM2.0 × 6.0 Screw Locations Ta b l e C - 2 T orx T8 Me tric 2.0 × 6.0 Screw (Continued ) Color Qty Length Thread Head Width Black 19 6.0 mm 2.0 mm 4.0 mm Where used : 1 F our screws that sec ure the swit ch cov er to the base enclosure (documented in Section 5.11) 2 One screw that sec[...]

Screw Listing Maintenance and Ser vice Guide C–5 Figure C-4. TM2.0 × 6.0 Screw Locations Ta b l e C - 2 T orx T8 Me tric 2.0 × 6.0 Screw (Continued ) Color Qty Length Thread Head Width Black 19 6.0 mm 2.0 mm 4.0 mm Where used : F our screws that secure the display to the base enclosure (documented in Section 5.12)[...]

C–6 Maintenance and Servi ce Guide Screw Listing Figure C-5. TM2.0 × 6.0 Scre w Location Ta b l e C - 3 Phillips P0 Metric 2. 0 × 5.0 Screw Color Qty Length Thread Head Width Black 1 5.0 mm 2.0 mm 3.0 mm Where used : Ev o Notebo ok N410c models only —One scre w that secures the display lid s witch board to the system boar d (documented in Sec[...]

Screw Listing Maintenance and Ser vice Guide C–7 Figure C-6. TM2.0 × 4.0 Scre w Location Ta b l e C - 4 Phillips P0 Metric 2. 0 × 4.0 Screw Color Qty Length Thread Head Width Black 1 4.0 mm 2.0 mm 3.0 mm Where used : Ev o Notebo ok N400c models only —One scre w that secures the display lid s witch board to the system boar d (documented in Sec[...]

C–8 Maintenance and Servi ce Guide Screw Listing Figure C-7. TM2.0 × 4.0 Scre w Location Ta b l e C - 4 Phillips P0 Me tric 2.0 × 4.0 Screw (Continued) Color Qty Length Thread Head Width Silver 1 4.0 mm 2.0 mm 3.0 mm Where used : Ev o Notebo ok N410c models only —One scre w that secures the system board to the system board (d ocumented in Sec[...]

Screw Listing Maintenance and Ser vice Guide C–9 Figure C-8. PM2.0 × 7. 0 Barrel Screw Location Ta b l e C - 5 Phillips P0 Metric 2. 0 × 7.0 Barrel Screw Color Qty Length Thread Head Width Silver 1 7.0 mm 2.0 mm 5.0 mm Where used : One screw that secures the system board to the base enclosure (documented in Section 5.14)[...]

C–10 Maintenance a nd Serv ice Guide Screw Listing Figure C-9. TM2.0 × 4.0 Screw Locations Ta b l e C - 5 T orx T8 Metric 2.0 × 4.0 Scre w Color Qty Length Thread Head Width Silver 7 4.0 mm 2.0 mm 4.0 mm Where used : 1 and 2 Ev o Notebook N410c mode ls —Se ven scre ws t hat se cure the system board to the base enclos ure (d ocumented in Secti[...]

Screw Listing Maintenance and Ser vice Guide C–11 Figure C-10. HM5.0 × 9.5 Scre wlock Loca tions Ta b l e C - 6 5.0 mm × 9.5 Screwlock Color Qty Length Thread Head Width Silver 2 9.5 mm n/a 5.0 mm Where used : T wo scre wlocks that secure the system board to the base enclosure on each side of the e xter nal monitor connector (documented in Sect[...]

Maintenance and S er v ice Guide Index–1 Ind e x A AC adapter spare part numbers 3–14 specifications 6–11 audio troubleshooting 2– 25 automobile adapter, spare part number 3–14 B base enclosure illustrated 3–6 , 3–8 spare part numbers 3–7 battery compo nents bay (primary) 1–25 charger, spare part number 3–14 light 1–23 pack (e[...]

Index–2 Maintenance a nd Service Guide Index Compaq Diagnostics 2–1 , 2–7 components bottom 1–24 front panel 1–15 keyboard 1–20 left side 1–18 rear panel 1–26 right side 1–16 top 1–22 composite TV connector 1–26 computer features 1–12 computer feet illustrated 3–10 removal 5–5 computer models 1–2 Computer Setup Advance[...]

Inde x Maintenance and S er v ice Guide Index–3 display lid switch board illustrated 3–10 display release latch 1–15 display right support illustrated 3–10 removal 5–32 DMA specifications 6–11 docking connector 1–25 docking station, troubleshooting 2–18 drives, preventing dama ge 4–3 DVD-ROM drive illustrated 3–12 OS loading pro[...]

Index–4 Maintenance a nd Service Guide Index memory expansio n board removal 5–15 , 5–16 spare part numbers 3–14 memory expansio n compartment cover illustrated 3–10 location 1–25 removal 5–14 memory map specifications 6–16 MEU (Mobile Expansion Unit), spare part number 3–15 microphone 1–21 microphone jack illustrated 1–17 pin[...]

Inde x Maintenance and S er v ice Guide Index–5 P packing precautions 4–4 palm rest illustrated 1–21 , 3–4 removal 5–6 spare part numbers 3–3 , 5–6 parallel connector illustrated 1–26 pin assignments A–1 parts catalog 3–1 password, clearing 1– 13 PC Card eject button 1–17 slot 1–17 slot weight saver 3–10 plastic parts 4?[...]

Index–6 Maintenance a nd Service Guide Index specifications 6–1 AC adapter 6–11 battery 6–10 CD-ROM drive 6–8 computer 6–1 diskette drive 6–7 display 6–3 , 6–4 DMA 6–11 DVD-ROM drive 6–9 hard drive 6–5 I/O addresses 6–13 interrupts 6–12 memory map 6–16 optical drive 6–8 , 6–9 Standby button 1–20 static shielding [...]