Dell 1.3.0.0 manuale d’uso

Dell W y se Configuration (WCM) Manager Release 1.3.0.0 Administrator’ s Guide WCM_AdminGuide.book Page 1 Thursday, October 31, 20 13 4:39 PM[...]

Notes NOTE: A NOTE indicates important information that helps you make b etter use of your computer . ______________ ______ © 2013 Dell Inc. All right s reserv ed. T rade marks used in this tex t: Dell™, the Dell logo, vW orkspace ® , and W yse ® are trademarks of Dell Inc. Micros oft ® ,W indow s ® Embedded Standard 2009, W indo ws ® Embed[...]

Contents 3 Contents 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . 7 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Key Features . . . . . . . . . . . . . . . . . . . . . . . . 8 What’ s New . . . . . . . . . . . . . . . . . . . . . . . . 9 Supported Dell Wy se Thin Client Sy stems . . . . . . . 11 Supported Operat[...]

4 Contents Configuring the Repository Server on a Windows 2008/Windows 2008 R2 Server . . . . . . 22 Configuring the Repository Server on a Windows 7 Sy stem . . . . . . . . . . . . . . . . . 24 Discovery Settings for the WCM Server . . . . . . . . . 26 DNS Service Record Lookup . . . . . . . . . . . . 26 DNS Hostname Lookup . . . . . . . . . . . .[...]

Contents 5 4 Using the Dell Wy se Configuration Manager (WCM) Client . . . . . . . . . . . . . . 73 Launching the WCM Client . . . . . . . . . . . . . . . 73 Importing Thin Client Con figur ations . . . . . . . . . . 73 Fallback Mechanism for Failed Download of Configuration File . . . . . . . . . . . . . . . . . . 74 Exporting Thin Client Configur[...]

6 Contents A Appendix . . . . . . . . . . . . . . . . . . . . . . . . 81 T roubleshooting Device s That Cannot Locate Configuration Files . . . . . . . . . . . . . . . . . . . . 81 WCM_AdminGuide.book Page 6 Thursday, October 31, 20 13 4:39 PM[...]

Introduction 7 1 Introduction Dell W yse Configuration Ma nager (WCM) is an innovative self-configuring client technology for the cloud and Dell W yse Enhanced Embedded virtual desktop environments. WCM provides a si mple solution to create and apply configuration files to Dell W yse thin clients running s upported Microsoft W indows Embedded opera[...]

8 Introduction • WCM Application GU I — is a standalone GUI to create new configuration files as w ell as edit existing configuration fi les. These files can be placed on an FTP server (for FTP) or on a W eb server (Microsoft IIS W eb server for HTTP or HT TPS) in order to be deployed on thin clients running the WCM Client. • WCM Client — i[...]

Introduction 9 • P rovides the ability to: – Create configuration files from a standalone GUI or cap ture the configuratio n from an alrea dy co nfigured device – Maintain history of configurations – Update existing configurations or revert to pr evious configurations –U s e t h e Appliance mode to configure one or more W indows Embedded [...]

10 Introduction • Support for Exit button for all Appliance Modes applications. This allows the user to exit, log off, shut d own or restart from the client while in Appliance Mode. This feature is also supported for other Citrix XenDesktop and V Mware Horizon View Appliance Mode applications with some limitations. This release also supp orts the[...]

Introduction 11 • WCM 1.3 client supports RDP8 and its new features. The settings given below are supported for RD P8 functionality by WCM. – Detect Connection Quality automatically – Remote Desktop Gateway KDC proxy and Edit box option for KDC Pr o x y N a m e – Enable W orkspace Reconnect • Ability to configure Citrix Standard Receiver [...]

12 Introduction • W yse Enhanc ed MicrosoftW indows Em bedded Standar d 7 build 818, 827, 830, 832, 833, 846, 858 or later: – C90LE7 –D 9 0 D 7 –D 9 0 Q 7 –R 9 0 L 7 –R 9 0 L E 7 –X 9 0 C 7 –X 9 0 M 7 – Z90D7 – Z90DE7 – Z90S7 – Z90Q7 • W yse Enhanced MicrosoftW indows Embedded Standard 7p build 850 or later: –X 9 0 M 7 p[...]

Introduction 13 NOTE: If you have thin clients running earlie r builds where the WCM Client was not pre-installed on your thin client, you can: - Re-image the thin clients with the latest firmware to include the WCM Client in those builds. - Use WDM to push the WCM Client package to each thin client. - Install the WCM Client manually . Ensure that [...]

14 Introduction Dell Wy se Online Community W yse maintains an online com munity wh ere users of our products can seek and ex change information on user forums. Visit the W yse Online Community forums at: http: //community .wyse.com/forum. WCM_AdminGuide. book Page 14 Thursday, Octo ber 31, 2013 4:39 PM[...]

Installing and Configuring Dell W y se Configuration Man- 2 Installing and Configuring Dell Wy se Configuration Manager (WCM) This section provide s information abou t installing and configuring WCM in your environment. Depending on your environment and intended deployment, you can choose one of the following: • Server Deployment — if you want [...]

16 Installing and Configuring Dell W y se Configuration Manager (WCM) 2 Install the supported operating system on the server for the WCM Application. The supporte d operating systems ar e: – W indows 7 P rofessional Enterprise Edition – W indows Server 200 8 – W indows Server 2008 R2 – W indows Server 200 3 – W indows Server 2003 R2 The s[...]

Installing and Configurin g Dell Wy se Configuration Manager (WCM) 17 Downloading and Installing WCM Downloading WCM The WCM software pack age includes: • The installer for WCM Server Application • The installer for locally installing th e WCM Client on an individual thin client. • P ackages for remotely deploying th e WCM Client onto multipl[...]

18 Installing and Configuring Dell W y se Configuration Manager (WCM) Installing WCM Client The WCM Client is included in supported W indows Embedded thin clients. T o update them you can: • Install them manually on each thin client, as an administrator . • Deploy them r emotely , to multiple thin clients, using the Dell W yse Device Manager (W[...]

Installing and Configurin g Dell Wy se Configuration Manager (WCM) 19 Configuring the Repository Server Configuring the Rep ository Server on a Windows 2003/Windows 2003 R2 Server 1 Log in to the repository server as Administrator . 2 On the Start menu, go to Control P anel  Add or Remove P rograms and click Add/Remove W indows Components. 3 [...]

20 Installing and Configuring Dell W y se Configuration Manager (WCM) 9 Launch IIS Manager , select Default W eb Si te , right click and select New  Vi r t u a l D i r e c t o r y on the menu. a In the V irtual Directory Creation Wizard , enter WCM under Alias and cli ck Next . b Navigate to the physical location of the W y se folder structure t[...]

Installing and Configurin g Dell Wy se Configuration Manager (WCM) 21 Setting up the HTTP and HTTPs Ports on a Windows 200 3 Server 1 Launch IIS Manager , select Default W eb Site and right click. 2 Select New  We b S i t e on the menu. In the W eb Site Creation Wizard click Next. 3 Ty p e WCM in Description, and click Next. 4 The default Po [...]

22 Installing and Configuring Dell W y se Configuration Manager (WCM) Configuring the Repository Server on a Windows 2008/Windows 2008 R2 Server 1 Log in to the repository server as administrator . 2 Launch the Server Manager by navigating to Start  Administrative T ools  Server Manager . 3 Select Rol es on the left pane and click Add Role[...]

Installing and Configurin g Dell Wy se Configuration Manager (WCM) 23 Setting up the F TP Port on a Windows 2008 Server 1 Launch IIS Manager , right click defaultFTP . 2 Select Bindings on the menu options. 3 In the Site Bindings window , click Add. The Add Site Binding window is displayed. a Select FTP under Ty p e . b The default Po r t number is[...]

24 Installing and Configuring Dell W y se Configuration Manager (WCM) Configuring the R epository Server on a Windows 7 Sy stem 1 Log in to the repository server as Administrator . 2 Click Start  Control P anel  P rograms and F eatures . 3 Click T urn Windows features on or off to launch the Wind ow s F ea tu re s dialog box. 4 Expand t[...]

Installing and Configurin g Dell Wy se Configuration Manager (WCM) 25 Setting up the HTTP and HTTPS Ports on a Windows 7 Sy stem 1 Launch the IIS Manager . 2 Under Connections, right click Default W ebsites and click on Add Application . 3 In the Add Application window , enter the following details: – Alias Name – WCM – Physical P ath – C:[...]

26 Installing and Configuring Dell W y se Configuration Manager (WCM) 14 In the Site Bindings window , click Add. The Add Site Binding window is displayed. a Select https under Ty p e . b The default Po r t number is displayed as 443 . Leave the default port number . c Under SSL certificate, select the SSL certificate that you have downloaded for t[...]

Installing and Configurin g Dell Wy se Configuration Manager (WCM) 27 In the DNS service r ecord lookup, an administrator can configur e the DNS server to provide the server and port number for a ser vice that is r efer r ed to as _WCM._tcp. Multiple configuration re pository server/port values can be provided. The WCM agent accesses them in order [...]

28 Installing and Configuring Dell W y se Configuration Manager (WCM) 3 In the Resource R ecord T ype dialog box, select SR V Location and click Create Record . WCM_AdminGuide. book Page 28 Thursday, Octo ber 31, 2013 4:39 PM[...]

Installing and Configurin g Dell Wy se Configuration Manager (WCM) 29 4 In the New Resource R ecord dialog box, enter the following values: – Service Name – _WCM – P rotocol – _tcp – Po r t N u m b e r – either 21, 80, or 443 depe nding on whether you choose FTP , HT TP , or HT TPS prot ocols. – Host Offering this Service – enter th[...]

30 Installing and Configuring Dell W y se Configuration Manager (WCM) 5 Click OK . DNS Hostname Lookup If the WCM agent is unable to obtain a valid answer to DNS service r ecord lookup requests, it then attempts a DNS Hostname lookup. An administrator can config ur e the DNS server to provide the server IP for a host name. W ith the DNS Hostname r [...]

Installing and Configurin g Dell Wy se Configuration Manager (WCM) 31 1 WCM.x.y .z 2 WCM.y .z 3 WCM.z Configuring the DNS Hostname T o configure the DNS Hostname: 1 Under DNS Host , select New Host . The New Host dialog box is displayed . 2 In the New Host dialog box, enter wcm under Name and provide the IP address of the IIS Server . WCM_AdminGuid[...]

32 Installing and Configuring Dell W y se Configuration Manager (WCM) 3 Click Add Host. DHCP Option T ags Lookup When configuring the DHCP serv er for use with WCM, use the DHCP option tags li sted in T abl e 2 -1. Ensure that the DHCP option tags that you create ar e activated within the DHCP scope. This can be done using the Scope Options dialog [...]

Installing and Configurin g Dell Wy se Configuration Manager (WCM) 33 183 Defines protocol to be used for downloading the configuration file to the client and any custom items in the folder from the server specified in DHCP Option 195 . V alid protocols are FTP , HTTP , and HTTPS. The default protocol is FTP . Use only one of the following values: [...]

34 Installing and Configuring Dell W y se Configuration Manager (WCM) Configuring DHCP Options On the DHCP server , you need to add th r ee W yse vendor tags – 183, 195 & 196. Option T ag 183 defines the protoc ol to use with WCM. V alid protocols are FTP , HT TP , and HT TPS. Option T ag 195 identifies the IP address of the FTP server that t[...]

Installing and Configurin g Dell Wy se Configuration Manager (WCM) 35 4 Click Add to add an option in the Option T ype window . 5 Add the following details one at a time in the Option T ype window: 6 On the P redefined Options and V alues screen, scroll down to verify that the options have been added. 7 Select option tag 6 and enter the IP address [...]

36 Installing and Configuring Dell W y se Configuration Manager (WCM) 13 Add the options to the DHCP scope. Navigate back to DHCP in the Computer Management screen, right click Scope Options and select Configure Options . 14 Ensure to select options 183, 195, and 196. P ress OK to save and exit. Configuring DHCP Options on a Windows 2008 Server 1 L[...]

Installing and Configurin g Dell Wy se Configuration Manager (WCM) 37 2 Click Advanced Options and set the following values: – Server – The default DHCP option is 195. This is the server IP Address or the fully qualified doma in name (FQDN) of the server . – Pa t h – The defaul t DHCP option is 196. This is the root path to the server; ftp,[...]

38 Installing and Configuring Dell W y se Configuration Manager (WCM) 1 Create an XML file from the WCM Application GUI by enabl ing the Use WDM option under Agent Settings . 2 Log in to the WDM Server system as an Administrator . 3 Place the XML file in the RP Command folder . F or example, C:P rogram F ilesWDMWDM_WCMRP CommandT estRP_WESW y[...]

Using the Dell Wy se Configuration Manager (WCM) GUI 3 Using the Dell Wy se Configuration Manager (WCM) GUI Application This chapter discusses in detail how to use the WCM GUI A pplication th at is installed on the Repository Server . Y ou can create configuration files, edit existing configurat ion files, and save the conf iguration files in a ce [...]

40 Using the Dell Wy se Configurati on Manager (WCM) GUI Application T able 3-1. Menu Options Option Name Description New Y ou can select the operating system you want to use with your new configuration file from this option. Y ou can select from the following options: • W indows Embedd ed Standard 8 (WE8S) • W indows Embedd ed Standard 7 (WES7[...]

Using the Dell Wy se Configurati on Manager (WCM ) GUI Application 41 Creating New Configuration Files Y ou can use the WCM Application GUI to create new config uration files to be applied to thin clients. T o create new co nfiguration files: 1 Log in to the repository server or the system wher e you have installed WCM and launch the WCM Ap plicati[...]

42 Using the Dell Wy se Configurati on Manager (WCM) GUI Application NOTE: The required names for each of the configuration files for each platform should be WE8S - WE8SConf ig.xml, WES7 - WES7Config.xml, and WES2009 - WES2009Conf ig.xml respectively . If the thin client sy stem is a domain user , then the name of t he configuration file should be [...]

Using the Dell Wy se Configurati on Manager (WCM ) GUI Application 43 T o enter configuration details: 1 Select the configuration area in the Configurations tab, and enter the values in the Details pane for the select ed area. When you select any of the details in the Details pane, the corresponding description is displayed at the bottom of the scr[...]

44 Using the Dell Wy se Configurati on Manager (WCM) GUI Application T able 3-2. RDP Details RDP Setting Description Expected V alue Basic Settings Aut os t ar t Starts the RDP connection automatically when you log in to the thin client. Tr u e o r F a l s e . Connection Name Name of the Desktop shortcut for the connection. This is mandatory . Ente[...]

Using the Dell Wy se Configurati on Manager (WCM ) GUI Application 45 Screen Color Depth (in bits) The color depth and quality of the connection. Select an option from the drop-down list. Screen Mode T y pe The remote connection window mode. Select an option from the drop-down list. Local Resources Red ir ec t C li p bo ar d Enables the local clipb[...]

46 Using the Dell Wy se Configurati on Manager (WCM) GUI Application Redirect Smart Card Enables the smart cards attached to the local device to be used in the remote connection. Tr u e o r F a l s e . Other RDP Settings Allows you to set up the following details: • L ocal a nd P rogram – include s remote audio and keyboar d settings, programs [...]

Using the Dell Wy se Configurati on Manager (WCM ) GUI Application 47 VMware View The VMware V iew details are groupe d under Basic Settings and Advanced Settings. T able 3-3. VMware V iew Details VMware View Setting Description Expected V alue Basic Settings Aut oS t ar t Starts the connection automatically when you lo g in to the thin client. Tr [...]

48 Using the Dell Wy se Configurati on Manager (WCM) GUI Application Broker The hostname or the IP address of the V iew Connection Broker . This is option al. Enter the hostname or IP address. Broker History The alternate or previously used Vie w Connection Broker hostname or IP address. This is optional. Enter the pr eviously used hostname or IP a[...]

Using the Dell Wy se Configurati on Manager (WCM ) GUI Application 49 Citrix The Citrix client deta ils are groupe d under Basic Settings and Advanced Settings. T able 3-4. Citrix Client Details Citrix Setting Description Expected V alue Basic Settings Aut os t ar t Automatically starts the connection when you log in to the thin client. Tr u e o r [...]

50 Using the Dell Wy se Configurati on Manager (WCM) GUI Application Desktop Display Displays the Citrix connection on your desktop. This is optional. Tr u e o r F a l s e . Desktop F older Name The folder name on the desktop. This is optional. Enter a folder name. Start Menu Display Enables the start menu display . Tr u e o r F a l s e . Start Men[...]

Using the Dell Wy se Configurati on Manager (WCM ) GUI Application 51 Server Options Logon Methods The logon method to connect to the Citrix Server . This is optional. Select an option from the drop-down list. The Default Logon Method option uses the method configured on the Citrix server . The Pr om pt U se r option prompts you to enter the log in[...]

52 Using the Dell Wy se Configurati on Manager (WCM) GUI Application vWorkspace The vW or kspace details are listed under Basic Settings. Menu - Connect to Active and Disconnected Sessions Connect to active and disconnected sessions upon logon if set to Tr u e and provide the menu. Tr u e o r F a l s e . Reconnect from Menu Reconnect to existing se[...]

Using the Dell Wy se Configurati on Manager (WCM ) GUI Application 53 NOTE: Y ou can use the existing Quest vW orkspace configuration XML file or create it using the Quest vWorkspace AppP ortal in stalled on any sy stem. Device Configuration The Device Configuration area enables you to set the configurations for the hardwar e connected to or locate[...]

54 Using the Dell Wy se Configurati on Manager (WCM) GUI Application • Aud io — to configure audio settings. • Po w e r — to configure power settings. Display T able 3-6. Display Setting Details Display Setting Name Description Expected V alue Multi-Monitor Settings Multipl e Di splays If the device has multiple display units attached to it[...]

Using the Dell Wy se Configurati on Manager (WCM ) GUI Application 55 Mouse Display Orientation Orientation of the thin client system’s display . Select from P ortrait or Landscape. Display P osition P osition of the displa y on the first monitor relati ve to display on the other monitor . Select an option from the drop-down list. Display Resolut[...]

56 Using the Dell Wy se Configurati on Manager (WCM) GUI Application Keyboard Fi n d M o u s e Poi n t e r T o show the location of the mouse pointer when the CTRL key is pr essed. Tr u e o r F a l s e . Hide Mouse P ointer T o hide the location of the mouse pointer when the CTRL key is pr essed. Tr u e o r F a l s e . Mouse P ointer Speed The spee[...]

Using the Dell Wy se Configurati on Manager (WCM ) GUI Application 57 Share - New Share K eyboar d Prefere nces Enables you to set keyboard hotkeys. Tr u e o r F a l s e . Keyboard R epeat Delay The duration for which a key can be pressed without the letter being r e peated as an input. Select an option from the drop-down list. Ke yb o a rd R e pe [...]

58 Using the Dell Wy se Configurati on Manager (WCM) GUI Application Ti m e z o n e T able 3-10. T imezone Details T imezone Setting Name Description Expected Value T imezone Options Ti m e z o n e N a m e Timezone of the thin client device. Select a timezone from the drop-down list. Bias The difference in minutes between Co-ordinated Universal Tim[...]

Using the Dell Wy se Configurati on Manager (WCM ) GUI Application 59 Ethernet T able 3-11. Ethernet Details Ethernet Setting Name Description Expected Value DHCP Settings Enable DHCP T o assign an IP address from a DHCP server . If set to F alse, you must enter a static IP addr ess. Tr u e o r F a l s e . Static IP Settings IP Address A specific o[...]

60 Using the Dell Wy se Configurati on Manager (WCM) GUI Application Wireless Profile T able 3-12. Profile Details Profile Setting Name Descriptio n Expected V alue General Settings Make Current P rofile Active T o set the current profile active. Tr u e o r F a l s e . Radio State To c h a n g e t h e W i F i r a d i o state. On or Off. WLAN P rofi[...]

Using the Dell Wy se Configurati on Manager (WCM ) GUI Application 61 Audio Ke y T yp e The element that indicate s whether the shar ed k ey is a network key or a pass phrase. Network Key or P ass Phrase. Shared Key Encrypted The protected element that indicates whether a shared key is encrypted. T rue or F alse. Set this property t o T r u e o n l[...]

62 Using the Dell Wy se Configurati on Manager (WCM) GUI Application Power T able 3-14. Power Details Power Setting Name Description Expected V alue P ower Settings Device P ower Plan The general power plan of the thin client device. Select from Balanced or Po w e r S a v e r. P ower Settings on Battery Device Sleep Pl an System Standby for WES2009[...]

Using the Dell Wy se Configurati on Manager (WCM ) GUI Application 63 OS Configuration The OS Configuration area enables you to set the configurations for various settings on the operating system that includes: • Browser , F irewall, and Aero : to configure browser , firewall, and aero related settings. • Clocks : to configure the clock setting[...]

64 Using the Dell Wy se Configurati on Manager (WCM) GUI Application Aut oS t ar t T o automatically start Internet Explorer in full- screen mode. Tr u e o r F a l s e . NOTE: If you set this to Tr u e , then you cannot set the Appliance Mode for Internet Explorer . Home P age The home page for the Internet Explorer . Enter the URL or the addr e ss[...]

Using the Dell Wy se Configurati on Manager (WCM ) GUI Application 65 Clocks Other Settings Y ou can enter the Appliance Mode sett ings in this ar ea. Appliance mode allows a supported thin client to be us ed as a dedicated device for a specific application. Y ou can log in to the devi ce to be immediately presented with your remot e client log in,[...]

66 Using the Dell Wy se Configurati on Manager (WCM) GUI Application T able 3-17. Other Setting Details Setting Name Description Expected V alue Appliance Mode Settings Appliance Mode T o turn the thin client device into a dedicated device for a remote connection. Off or any of the values from the drop-down list. NOTE: If you have set the VMware Vi[...]

Using the Dell Wy se Configurati on Manager (WCM ) GUI Application 67 Applian ce Mode is suppo rted for: • VMware V iew conne ctions • Citrix XenApp, Xen Desktop, and Secure Gateway connections • One or more RDP/RDS/T erminal Server conne ctions • Internet Explorer • Quest vW or kspace • Any locally installed application on the thin cli[...]

68 Using the Dell Wy se Configurati on Manager (WCM) GUI Application The Exit button is supported for Citrix XenDesktop, and VMwar e Horizon View Appliance Mode appl icat ions wi th some limi tations. Y ou can also configure the e xit buttons and shortcuts as per user requir ements. Appliance Mode Workflow on Thin Client Devices 1 Boot the operatin[...]

Using the Dell Wy se Configurati on Manager (WCM ) GUI Application 69 Agent Settings Y ou can use this option in the Options menu to configur e your default client agent settings. These settings are requir ed if you are using Dell W yse Device Manager (WDM) to push the configurat ion files to your thin clients. NOTE: Y ou must configure the WDM Ser[...]

70 Using the Dell Wy se Configurati on Manager (WCM) GUI Application Using Y our Configuration Files After you create the configuration file, yo u must store the file in the location you need, and then complete the pr ocedures required to apply the configurations to the thin clients system s. Y ou can deploy WCM configuratio n files to your thin cl[...]

Using the Dell Wy se Configurati on Manager (WCM ) GUI Application 71 Setting Up Manual Configuration F or the thin client systems to successfully access config uration files and update themselves manually using the Import feature of the WCM Client on the thin clien t: 1 Place your configuration files in a local or remote location that is accessibl[...]

72 Using the Dell Wy se Configurati on Manager (WCM) GUI Application WCM_AdminGuide. book Page 72 Thursday, Octo ber 31, 2013 4:39 PM[...]

Using the Dell Wy se Configuration Manager (WCM) Client 4 Using the Dell Wy se Configuration Manager (WCM) Client This chapter discusses how to use the WCM Client tha t is installed on the thin client systems. Y ou can manuall y import configuratio n files, export configuration files, view configurat ion history , and configure the DHCP settings on[...]

74 Using the Dell Wy se Configuration Manager (WCM) Client • The P ort is displayed by default. Th e default ports for FTP , HT TP , and HTTPS are 21, 80, and 443 respectively . • Enter the folder Pa t h where the configuration file is saved in the remote location if you have not used the default path. • Enter the Username and P assword to ac[...]

Using the Dell Wy se Configur ation Manager (WCM) Client 75 2 F o r a domain-joi ned user , if the administrator .xml fails to downlo ad from the remote path, download the WE8SConfig.xml, or WES7Config.xml, or WESConfig.xml from the same remote path and apply that file. If that too fails to download, chec k the conf iguration history for the WE8SCo[...]

76 Using the Dell Wy se Configuration Manager (WCM) Client 4 Click Import to apply the file to the thin client system immediately . 5 Click Delete to delete a configuration file from the list. If you have downloaded the file from a remote server , then it does not delete the file from the server . NOTE: Y ou cannot delete the factory default config[...]

T ypical Use Case Scenarios 77 5 T ypical Use Case Scenarios This section describes the typical use case scenario s that can be performed using the W yse Configuration Manager (WCM). Case 1 - Using a Single C onfiguration for Multiple Thin Client Users If you have multiple thin client systems with the same operating system installed on them (WE8S,W[...]

78 T ypical Use Case Scenarios Case 2 - Using Multiple Configuration Files for Multiple Thin Client Users If you have multiple thin client systems with the sam e operating system installed on them (WE8S,WES7, or WES2009), you can cr eate mul tiple user specific configuration files and configur e other thin clients running the same operating system [...]

T ypical Use Case Scenarios 79 3 Use the Export Configuration option on the WCM Client to export the changed configuration file to the user specific fold er on the Repository Server . 4 Y ou can then log out an d log in to the thin client system where you want the changes, and retrieve the configuration file from the Repository Server through the D[...]

80 T ypical Use Case Scenarios A DMZ is a computer host or a small network inserted as a neutral zone between a private network within the company and the public network outside the company . 4 Instruct the user to log in and conn ect to the HTTP server through the home network. 5 When the user logs in, the configuration settings ar e applied to th[...]

Appendix 81 A Appendix T roubleshooting Devices That Cannot Locate Configuration Files T o successfully troubleshoot devices th at cannot locate th eir config uration files, it is important to understand th e DNS-based discovery process used by the WCM age nt on the devic e. If you use the repository server to de ploy your configuration files and y[...]

82 Appendix 5 L o c a l Fa c t o r y D e f a u l t Fi l e s — If the values necessary to f ind the configuration file are not successfully obtain ed from DNS, the WCM agent tries the DHCP Options, and so on. If there is no location set in the Import Configuration screen on the thin client, or if the thin client cannot reach these locations, the t[...]