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Dell 1950 manuale d’uso - BKManuals

Dell 1950 manuale d’uso

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Un buon manuale d’uso

Le regole impongono al rivenditore l'obbligo di fornire all'acquirente, insieme alle merci, il manuale d’uso Dell 1950. La mancanza del manuale d’uso o le informazioni errate fornite al consumatore sono la base di una denuncia in caso di inosservanza del dispositivo con il contratto. Secondo la legge, l’inclusione del manuale d’uso in una forma diversa da quella cartacea è permessa, che viene spesso utilizzato recentemente, includendo una forma grafica o elettronica Dell 1950 o video didattici per gli utenti. La condizione è il suo carattere leggibile e comprensibile.

Che cosa è il manuale d’uso?

La parola deriva dal latino "instructio", cioè organizzare. Così, il manuale d’uso Dell 1950 descrive le fasi del procedimento. Lo scopo del manuale d’uso è istruire, facilitare lo avviamento, l'uso di attrezzature o l’esecuzione di determinate azioni. Il manuale è una raccolta di informazioni sull'oggetto/servizio, un suggerimento.

Purtroppo, pochi utenti prendono il tempo di leggere il manuale d’uso, e un buono manuale non solo permette di conoscere una serie di funzionalità aggiuntive del dispositivo acquistato, ma anche evitare la maggioranza dei guasti.

Quindi cosa dovrebbe contenere il manuale perfetto?

Innanzitutto, il manuale d’uso Dell 1950 dovrebbe contenere:
- informazioni sui dati tecnici del dispositivo Dell 1950
- nome del fabbricante e anno di fabbricazione Dell 1950
- istruzioni per l'uso, la regolazione e la manutenzione delle attrezzature Dell 1950
- segnaletica di sicurezza e certificati che confermano la conformità con le norme pertinenti

Perché non leggiamo i manuali d’uso?

Generalmente questo è dovuto alla mancanza di tempo e certezza per quanto riguarda la funzionalità specifica delle attrezzature acquistate. Purtroppo, la connessione e l’avvio Dell 1950 non sono sufficienti. Questo manuale contiene una serie di linee guida per funzionalità specifiche, la sicurezza, metodi di manutenzione (anche i mezzi che dovrebbero essere usati), eventuali difetti Dell 1950 e modi per risolvere i problemi più comuni durante l'uso. Infine, il manuale contiene le coordinate del servizio Dell in assenza dell'efficacia delle soluzioni proposte. Attualmente, i manuali d’uso sotto forma di animazioni interessanti e video didattici che sono migliori che la brochure suscitano un interesse considerevole. Questo tipo di manuale permette all'utente di visualizzare tutto il video didattico senza saltare le specifiche e complicate descrizioni tecniche Dell 1950, come nel caso della versione cartacea.

Perché leggere il manuale d’uso?

Prima di tutto, contiene la risposta sulla struttura, le possibilità del dispositivo Dell 1950, l'uso di vari accessori ed una serie di informazioni per sfruttare totalmente tutte le caratteristiche e servizi.

Dopo l'acquisto di successo di attrezzature/dispositivo, prendere un momento per familiarizzare con tutte le parti del manuale d'uso Dell 1950. Attualmente, sono preparati con cura e tradotti per essere comprensibili non solo per gli utenti, ma per svolgere la loro funzione di base di informazioni e di aiuto.

Sommario del manuale d’uso

  • Pagina 1

    www .dell.com | support.de ll.com Dell™ PowerEdge™ 1950 Systems Hardware Owner ’ s Manual[...]

  • Pagina 2

    Notes, Notices, and Cautions NOTE: A NOTE indicates importa nt info rmation that he lps yo u make better use of your computer . NOTICE: A NOTICE indicates either potential damage to hardware or loss of da ta and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for prop erty damage, personal injury , or death. ___________[...]

  • Pagina 3

    Contents 3 Contents 1 About Y our System Other Information Y ou May Need . . . . . . . . . . . . . . . . . . . . . . . 9 Accessing Sys tem Features Dur ing Sta rtup . . . . . . . . . . . . . . . . . . 10 Front-Panel Features and Indicators . . . . . . . . . . . . . . . . . . . . . . 11 Hard-Drive Indicator Codes . . . . . . . . . . . . . . . . . . [...]

  • Pagina 4

    4 Contents System and Setup Password Features . . . . . . . . . . . . . . . . . . . . . 38 Using the System P assword . . . . . . . . . . . . . . . . . . . . . . . 38 Using the Setup Password . . . . . . . . . . . . . . . . . . . . . . . . 40 Disabling a Forgotten Password . . . . . . . . . . . . . . . . . . . . . . . . 41 Baseboard Management C on[...]

  • Pagina 5

    Contents 5 Expansion Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Installing an Expansion Card . . . . . . . . . . . . . . . . . . . . . . . 61 Removing an Expansion Card . . . . . . . . . . . . . . . . . . . . . . 62 Configuring the Boot Device . . . . . . . . . . . . . . . . . . . . . . . . . 63 Configuring the Boot Driv[...]

  • Pagina 6

    6 Contents Expansion-Card Riser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Removing an Expansion-Card Riser . . . . . . . . . . . . . . . . . . . 82 Installing an Expansion-Card Riser . . . . . . . . . . . . . . . . . . . 83 Backplane Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Removing the Backplane Boa[...]

  • Pagina 7

    Contents 7 T roubleshooting the System Battery . . . . . . . . . . . . . . . . . . . . . 100 T roubleshooting Power Supplies . . . . . . . . . . . . . . . . . . . . . . 100 T roubleshooting System Cooling Problems . . . . . . . . . . . . . . . . . 101 T roubleshooting a Fan . . . . . . . . . . . . . . . . . . . . . . . . . 101 T roubleshooting Syst[...]

  • Pagina 8

    8 Contents 7 Getting Help T echnical Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Online Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 AutoT ech Service . . . . . . . . . . . . . . . . . . . . . . . . . . . 126 Automated Order -Statu s Service . . . . . . . . . . . . . . . . . . . . 126 T echnical Su[...]

  • Pagina 9

    About Y our System 9 1 About Y our System This section describes the physical, firmware, and so ftware interface features that provide and ensure the essential functioning of your system. The ph ys ical connectors on your system’ s front and back panels provide convenient connecti vity and system expansion capab ilit y . The system firmw are, app[...]

  • Pagina 10

    10 About Y our System NOTE: Always check for updates on sup port.dell. com and read the updates first because they often supersede information in other documents. • Release notes or readm e files m ay be inc lude d to provide last-minute updates to the sys tem or documentation or advanc ed technical reference material inte nded for experienced us[...]

  • Pagina 11

    About Y our System 11 Front-Panel Features and Indicators Figure 1 - 1 shows the controls, indicat ors, and connectors located behi nd the optional rack bezel on the system's front panel. Figure 1- 1. Front-Panel Features and Indicators 6 5 4 3 8 2 1 7 T able 1-2. Front-Panel LED Indi cators, Buttons, and Connectors Ite m Indicator , Button, o[...]

  • Pagina 12

    12 About Y our System Hard-Drive Indicator Codes If your hard drives are configured with the optio nal SAS RAID daughter card, two indicators on each of the hard-drive carriers provide informati on on the status of the hard drives. See Figure 1-2 and T able 1-3. Th e SAS backplane firmware controls the drive power-on/fault indicator . 4 LCD display[...]

  • Pagina 13

    About Y our System 13 Figure 1-2. Hard-Drive Indicators T able 1-3 list s the drive indicator pa tterns. Different patterns are displa yed as drive events occur in the system. For example, if a ha rd-drive fails, th e "drive failed " pattern appears. After the drive is selected for removal, the "drive being prepared for removal"[...]

  • Pagina 14

    14 About Y our System Back-Panel Features and Indicators Figure 1-3 shows th e controls, indicators, and connectors located on the system's back panel. Figure 1-3. Back-Panel Fe atures and Indicators T able 1-3. Hard-Drive In di cator Patterns for RAID Condition Drive-Status Indicator Pattern Identify drive/preparing for remova l Blinks green [...]

  • Pagina 15

    About Y our System 15 Connecting External Devices When connecting external devices to your system, fol low these guidelines: • Most devices must be con nect ed to a spec ific connector and device drive rs must be installed before the device operates properly . (Device drivers are normally included with you r operating system software or with the [...]

  • Pagina 16

    16 About Y our System Figure 1-4. Po wer Supp ly Indicators NIC Indicator Codes Each NIC on the back panel has an indicator that provides inform ation on network activit y and lin k status. See Figure 1-5. T able 1-6 list s the NIC indicator codes. Figure 1-5. NIC Indicator s 1 power supply status indica tor 2 power supply fault indicato r 3 AC lin[...]

  • Pagina 17

    About Y our System 17 LCD S tatus Messages The system's control panel LCD provid es status messages to signify when the system is operating correctly or when the system needs attention. The LCD lights blue to indicate a normal operating condition, and lights amber to indicate an error condition. The LCD scrolls a message th at includes a statu[...]

  • Pagina 18

    18 About Y our System E1211 ROMB Batt RAID battery is either missing, bad, or unable to recharge due to thermal issues. Reseat the RAID ba ttery connector . See "RAID Battery" on page 60, and "Troubleshooting System Cooling Problems" on page 101. E1229 CPU # VCORE Processor # VCORE voltage regulator has failed. See "Getting[...]

  • Pagina 19

    About Y our System 19 E1418 CPU # Presence Spec ifie d processor is missing or bad, and the system is in an unsupported configuration. See "Trou bleshooting the Microprocessors" on page 108. E141C CPU Mismatch Processors are in a configuration unsupported by Dell. See "System Memory" on page 63. Ensure that your processors match[...]

  • Pagina 20

    20 About Y our System E1624 PS Redundancy The power supply subsystem is no longer redundant. If the last supply fails, the system will go down. See "Trou bleshooting Power Supplies" on page 100. E1710 I/O Channel Chk The system BIOS has reported an I/O channel check. See "G etting Help" on page 125. E1711 PCI PERR B## D## F## PC[...]

  • Pagina 21

    About Y our System 21 E1811 HDD ## Rbld Abrt The specified hard drive has experienced a rebuild abort. See "Trou bleshooting a Hard Drive" on page 104. If the problem persists, see your RAID documentation. E1812 HDD ## Removed The specified hard drive has been removed from the system. Information only . E1913 CPU & Firmware Mismatch T[...]

  • Pagina 22

    22 About Y our System E2016 Int Controller Interrupt controller failure. See "Getting Help" on page 125. E2017 Timer Fail T imer refresh failure. See "Getting Help" on page 125. E2018 Prog Timer Programmable i nterval timer erro r . See "Getting Help" on page 125. E2019 Parity Error Parity error . See "Getting Hel[...]

  • Pagina 23

    About Y our System 23 E2111 SBE Log Disable Crd # DIMM ## The system BIOS has disabled memory single-bit error (SBE) logging, and will not resume logging further SBEs until the system is rebooted. "##" represents the DIMM implicated by the BIOS. If no memory riser card is present, the "Crd #" string is left out of the message. S[...]

  • Pagina 24

    24 About Y our System Solving Problems Described by LCD St atus Messages The code and text on the LCD can ofte n specify a very precise fault condition that is easily corrected. For example, if the code E1418 CPU_1_Presence appears, you know that a microprocessor is not installed in socket 1 . In contrast, you might b e able to determine the proble[...]

  • Pagina 25

    About Y our System 25 System Messages System messages appear on the scr een to notify you of a possible problem with the system. T able 1-8 lists the system messages that can o ccur and the probable cause and corrective action for each message. NOTE: If you receive a system message th at is not listed in T able 1-8 , check the documentation for the[...]

  • Pagina 26

    26 About Y our System DIMMs must be populated in sequential order beginning with slot 1. The following DIMM is electrically isolated: DIMM x. The specified DIMM is inac ce ssible to the system due to its location. DIMMs must be populated in sequential order , beginning with slot 1. Populate 2, 4, 8, or 12 DIMMs sequentially beginning with slot 1. S[...]

  • Pagina 27

    About Y our System 27 General failure The operating system is unable to carry out the comma nd. This message is usually followe d by specific in formation. Note the information, and ta ke the appropriate action to re solve the proble m. Invalid NVRAM configuration, Resource Re-allocated System detecte d and corrected a resource conflict. No action [...]

  • Pagina 28

    28 About Y our System No boot sector on hard drive Incorrect configuration settings in System Setup program, or no operating system on hard drive. Check the hard-drive configuration settings in the Syst em Setup program. See "Using the System Setup Program" on page 31. If necessary , install the operating system on your hard drive. See yo[...]

  • Pagina 29

    About Y our System 29 Read fault Requested sector not found The operating system cannot read from the diskette or hard drive, the system could not find a partic ular sector on the disk, or the requested sector is defective. Replace the diskett e. Ensure that the diskette and hard drive cables are prop erly connected. See "T ro ubleshooting Exp[...]

  • Pagina 30

    30 About Y our System W arning Messages A warning messag e alerts you to a possible probl em and prom pts you to respond before the system continues a task. For example, before you format a diskette, a message will warn you that you may lose all data on the diskette. W arning messages usually inte rrupt the ta sk and require you to respond by ty pi[...]

  • Pagina 31

    Using the System Setup Program 31 2 Using the System Setup Program After you set up your system, run the System Setup program to famil iari ze yoursel f wit h your syst em configuration and optional settings. Record the in formation for future reference. Y ou can use the System Setup program to: • Change the system con figur ation stored in NVRAM[...]

  • Pagina 32

    32 Using the System Setup Program NOTE: For most of the options, any changes that you make are recorded but do not take ef fect until you restart the syst em . System Setup Options Main Screen When you enter the System Setup pr ogram, the main Syst em Setup pr og ram screen appears (see Figure 2-1). T able 2-1. System Setup Program Navigation Keys [...]

  • Pagina 33

    Using the System Setup Program 33 Figure 2-1. Main System Setup Program Screen T able 2-2 list s th e optio ns and descrip tions for the information fields that appear on the main Sy stem Setup program screen. For related information, see "System Security Screen Opt ions" on pag e 37. NOTE: The options for the System Setup program change [...]

  • Pagina 34

    34 Using the System Setup Program Boot Sequence Determines the order in which the system searches for boot devices during system startup. A vailable options can include the diskette driv e, CD drive, hard drives, and network. If you have installe d a RAC, additional options, such as virtual floppy and virtual CD-ROM, may be present. NOTE: System bo[...]

  • Pagina 35

    Using the System Setup Program 35 CPU Information Screen T able 2-3 list s th e optio ns and descrip tions for the information fields that appear on the CPU Information screen. T able 2-3. CPU Information Screen Option Description Bus Speed Displays the bus speed of the processors. Logical Processor ( Enabled default) Displays when the processors s[...]

  • Pagina 36

    36 Using the System Setup Program Integrated Devices Screen T able 2-4 li sts the options and descript ions for the information fi elds that appear on the Integrated Devices screen. T able 2-4. Integrated Devices Screen Options Option Description Integrated SAS Controller ( Enabled default) Enables or disables the in tegrated SAS controller . Embed[...]

  • Pagina 37

    Using the System Setup Program 37 System Security Screen T able 2-5 list s th e optio ns and descrip tions for the information fields that appear on the System Security screen. T able 2-5. System Security Screen Options Option Description System Password Displays the current status of your system's password security feature and allows you to a[...]

  • Pagina 38

    38 Using the System Setup Program Exit Screen After you press <Esc> to exit the System Setup program, the Exit screen displays the following options: • Save Changes and Exit • Discard Changes and Exit • Return to Setup System and Setup Password Features NOTICE: The password features provide a basic level of security for the data on your[...]

  • Pagina 39

    Using the System Setup Program 39 When a system password is as signed, the setting shown for the System Password option is Enabled . If the setting shown for the Password S tatus is Unlocked , you can change the system password. If the Password St a t u s opt ion is Locked , you cannot change the system password. When the system password feature is[...]

  • Pagina 40

    40 Using the System Setup Program When the Password S tatus option is set to Locked whenever you turn on your system or reboot your system by pressing <Ctrl><A lt><Del>, type your p assword and press <Enter> at the prompt. After you type the correct system password and press <Enter >, your system operates as usua l. If[...]

  • Pagina 41

    Using the System Setup Program 41 The password assignmen t is not case-sensitive. H owe ver , certain key combinations are not valid . If you enter one of these combinations, the system beeps. T o erase a character when en tering your password, press <Backspace> or the left-arrow key . After you verify the password, the Setup Password setting[...]

  • Pagina 42

    42 Using the System Setup Program • Support is in dependent of the system’ s power or o perating state • Provides text console redire ction for system setup, text-bas ed utilit ies, and operating system consoles NOTE: T o remotely access the BMC through the integrated NIC, you must connect the network connection to integrated NIC1. For additi[...]

  • Pagina 43

    Installing System Components 43 3 Installing System Components This section describes how to install the following system comp onents: • Cooling fan mod ules • Cooling shrou ds • Power supplie s • SAS controller daug hter ca rd or SAS RAID controller daughte r card • RAID battery • RAID controller exp ansi on card • Expansion cards ?[...]

  • Pagina 44

    44 Installing System Components Recommended T ools Y ou may need the following items to perf orm the procedures in this section: • Key to the system keylock • #2 Phillips sc rewdriver • T10 T orx drive r • Small flat-blade screwdr iver • W rist grounding strap Inside the System CAUTION: Many repairs may only be done by a certified service[...]

  • Pagina 45

    Installing System Components 45 The system board holds the system's control circui tr y and oth er electronic components. Several hardware options, such as the microprocessors and memory , are in stalled directly on the sy stem board. The left and center risers each have one slot and can accommodate up to two half-length PCI-X cards or two hal[...]

  • Pagina 46

    46 Installing System Components Figure 3-2. Removing the Bezel T o replace the front bezel, perfor m the preceding steps in reverse. Opening and Closing the System CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform troubleshooting and simple repairs as au thorized in your product documentation, or as [...]

  • Pagina 47

    Installing System Components 47 4 Lift up on the latch on top of the system to guide it back and into an offs et posit ion. See Figure 3-3. 5 Grasp the cover on both sides and ca refully lift the cover away from the sys tem. Figure 3-3. Removing the Cover Closing the System 1 Lift up the latch on the cover . 2 Place the cover on top of the system a[...]

  • Pagina 48

    48 Installing System Components Cooling Fan Modules This system contains four cool ing fan modules, each compris ed of two dual-rotor fans, for a total of eight fans that are co nnected directly to the system board . Removing a Cooling Fan Mo dule CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform tro[...]

  • Pagina 49

    Installing System Components 49 Figure 3-4. Removing and Installing a Cooling Fan Replacing a Cooling Fan Module NOTE: The procedure for installing each individual fan is the same. 1 Ensure that the fan handle is uprigh t and lower the fan into its retention base unt il the fan is ful ly seate d. Then lower the fan handle until it sna ps into pla c[...]

  • Pagina 50

    50 Installing System Components Removing the Plastic Fan Guide NOTE: The plastic fan guide is mounted to the chass is between the fa ns. NOTE: Y ou may need to remove the system from the rack. 1 Remove the cooling fan modul es. See "Removing a Cooling Fan Module" on page 48. 2 Remove the system from the rac k. See the Rack Installation Gu[...]

  • Pagina 51

    Installing System Components 51 Figure 3-5. System Board Cooling Shroud Removing the System Board Cooling Shroud 1 If applicable, remove the bezel . See "Remo ving and Replacing the Front Bezel" on page 45. 2 T urn off the system and attached periphe rals, and then disconnect the system fro m the ele ctrical outlet. 3 Open the system . Se[...]

  • Pagina 52

    52 Installing System Components 6 If applicable, replace the b ezel. See "Remo ving and Replacing the Front Bezel" o n page 45. 7 Attach any peripherals, conne ct the system to the electrical source , and then turn on the system. Memory Cooling Shroud The memory cooling s hroud covers both th e memory modules (DIM Ms) and the processors. [...]

  • Pagina 53

    Installing System Components 53 Figure 3-6. Memory Cooling Shroud Replacing the Memory Cooling Shroud 1 T o install the mem ory co oling shroud, align the shro ud dire ctly over the memory modules and the processors. 2 Using the interior syste m board cooling shroud as a guide , slowly lower the shroud straight down onto the system, directly over t[...]

  • Pagina 54

    54 Installing System Components Removing a Power Supp ly NOTICE: The system requires one power supply for the syst em to operate normally . The system is in the redundant mode when two power supplies are installed and both power supplie s are connected to an AC power source. Remove and replace only one power supply at a time in a system that i s po[...]

  • Pagina 55

    Installing System Components 55 Figure 3-7. Removing and Installing a Power Supply Replacing a Power Supply 1 If you are adding a second power supply , remove the power sup ply blank. See "Removing a Powe r Supply" on page 54. 2 Holding the power -supply handle, slide the new power supply into the chassis until it is fully se ated and con[...]

  • Pagina 56

    56 Installing System Components Removing the Power Supply Blank Press the latch on the left side to release and remove th e blank, rotating the blank slightly to clear the bay , and remove from the chassis. NOTICE: T o ensure proper system cooling, the power supply blank must be installed on the unoccupied power supply bay in a non-redundant config[...]

  • Pagina 57

    Installing System Components 57 Figure 3-8. Installing a SAS Controller Daughter Card 4 Attach any cables from the inter nal storage daughter card to the bac kplan e, referring to Figure 3-9 and Figure 3-10 for the cabling guidelines for your system ’ s card and back plane configuration. NOTICE: Y ou must follow the cabling diagrams for connectin[...]

  • Pagina 58

    58 Installing System Components Figure 3-9. Cable Routing for th e SAS Controller Daughter Card 1 SAS connector SAS 0 2 SAS controller daughter card 3 SAS backplane connector SAS A 1 3 2[...]

  • Pagina 59

    Installing System Components 59 Figure 3-10. Cable Routing for the SAS RAID Controller Daughter Card 1 SAS RAID connector SA S 0 2 SAS RAID controller daughter card 3 SAS backplane connector SAS A 1 3 2[...]

  • Pagina 60

    60 Installing System Components RAID Battery Installing a RAID Battery 1 Locate the RAID battery poc ket on the chassis that is adjacent to hard driv e bay 0. See Figu re 3-1 1. 2 Insert the battery in the battery poc ket. 3 Connect the battery cable to the RA ID controller daughter card. See Fig ure 3-1 1. Figure 3-1 1. Installing a SAS RAID Batte[...]

  • Pagina 61

    Installing System Components 61 Expansion Cards The system is available with one of two optional PCI riser configuration s. PCIe Riser Board Expansion Slots The PCIe riser configuration provides two PCI Expr ess expansion slots with th e following features: • T wo PCIe rise rs, installe d in the left and center riser connector s. • T wo x8-lane[...]

  • Pagina 62

    62 Installing System Components b Insert the card-edge conne ctor firmly into the expansion-card con nector until the card is fully seated. c When the card is seated in the connector , close the expansion- card latch. See Fig ure 3-12. Figure 3-12. Installing an Expansion Card 6 Connect any cables to the expan sion ca rd. See the documentation that[...]

  • Pagina 63

    Installing System Components 63 4 Remove the expansion card : a Open the expansion-card latch. See Figure 3-12. b Grasp the expansion card by its ed ges, and carefully remove it from the exp ansion-card connector . 5 If you are removing the card perm anently , install a met al filler bracket over the empty expa nsion slot opening and close the expa[...]

  • Pagina 64

    64 Installing System Components Each channel consists of two memo ry m odule sockets: • Channel 0 contains DIMM_ 1, DIMM_5. • Channel 1 contains DIMM _2, DIMM_6 . • Channel 2 contains DIMM_ 3, DIMM_7. • Channel 3 contains DIMM _4, DIMM _8. The first DIMM socket of each channel has white release tabs. General Memory Module Installation Guide[...]

  • Pagina 65

    Installing System Components 65 Memory Mirroring Support The system supports memor y mirroring if eight identical memor y modul es are installed in the system. Mirroring must be ena bled in the System Se tup program and can be used only if memory spa ring is not enabled. (See "Using the System Se tup Pro gram" on page 31.) In a mirrored c[...]

  • Pagina 66

    66 Installing System Components Figure 3-13. Installing and Removing a Memory Module 6 Align the memory module's edg e connector with the alignment key of the mem ory module socket, and insert the memory module in the soc ket. NOTE: The memory module socket has an alignment key that allows you to install the memory module in the socket in only[...]

  • Pagina 67

    Installing System Components 67 Removing Memory Modules CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform troubleshooting and simple repairs as au thorized in your product documentation, or as directed by the online or telephone service and support te am. Damage due to servicing that is not authorize[...]

  • Pagina 68

    68 Installing System Components 2 T urn off the system, including any attac hed peripherals, and discon nect the system from the electrical outlet. 3 Open the system. See "Open ing and Closing the System" on pag e 46. 4 Remove the mem ory cooling s hroud. See "Removing the Memory Coo ling Shroud" on page 52. NOTICE: When you rem[...]

  • Pagina 69

    Installing System Components 69 6 W ait 30 seconds for the heat sink to loosen from the processo r . 7 Open the other heat sink retentio n lever . 8 If the heat sink has not separated fro m the processor , carefully rotate the heat sink in a clockwise , then counterclockwise, direct ion until it releases from the processor . Do not pry the heat sin[...]

  • Pagina 70

    70 Installing System Components Installing a Processor 1 Unpack the new processor . 2 Align the p rocessor with the socket keys on t he ZIF socket . See Figure 3-15. 3 I nstall the processor in the socket. NOTICE: Positioning the processo r in correctly can permanently damage the system board or the processor when you turn the system on. a If the r[...]

  • Pagina 71

    Installing System Components 71 RAC Card CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform troubleshooting and simple repairs as au thorized in your product documentation, or as directed by the online or telephone service and support te am. Damage due to servicing that is not authorized by Dell is no[...]

  • Pagina 72

    72 Installing System Components 7 Align the front edge of the RAC car d with the front plastic retention standof fs, and then press down on the front of the c ard until it is fu lly seated. See Figu re 3-16. When the front of the card is fully seated, th e front plastic st andoffs snap over the front edge of the ca rd. 8 Connect the two small cab l[...]

  • Pagina 73

    Installing System Components 73 Optical Drive The optional slimline op tical dr ive is mou nted on a tray that slides into the front panel and conne cts to the controllers on the system boar d through the sideplane board. NOTE: DVD devices are data only . Removing the Optical Drive T ray CAUTION: Many repairs may only be done by a certified service[...]

  • Pagina 74

    74 Installing System Components Figure 3-17. Removing and Installing the Optical Driv e T ray Installing the Optical Drive T ray 1 Align the op tical drive tray with its opening in the front panel. The optical drive opening is loca ted directly below the SAS daughte r card bay . 2 Slide in the drive tray until the tray snap s into place. See Figure[...]

  • Pagina 75

    Installing System Components 75 Hard Drives This subsection describes how to inst all and configure SAS or SA T A hard drives in the system's internal hard-dri ve bays. Y our system features the optio n of two 3.5-i nch (SA S/SA T A) internal hard-driv e bays or four 2.5-inch (SAS only) internal hard -drive bays that accommodate up to eithe r [...]

  • Pagina 76

    76 Installing System Components For 2.5-inch hard drive configurations, remove the blank as you woul d the 2.5-inch hard drive carrier: 1 Remove the front bezel , if attached. See "Replacing the System Battery " on page 86 . 2 Open the dr iv e blank release handle to release the blank. See Figure 3-18 . 3 Slide the drive blank out until i[...]

  • Pagina 77

    Installing System Components 77 3 Install the hot-plug hard drive. a Open the hard- drive carrier handle. Se e Figure 3-18. Figure 3-18. Installing a Hot-Plug Hard-Drive NOTICE: Do not insert a hard-drive carrier and attempt to lock its handle next to a parti ally installed carrie r . Doing so can damage the partially installe d ca rrie r's sh[...]

  • Pagina 78

    78 Installing System Components Replacing a Hard-Drive Carrier Removing a Hard Drive From a Hard-Drive Carrier 1 If you are removing a SA T A hard dr ive from a SA T Au drive carrier , remove the interposer card: a V iewing the hard drive ca rrier from the rear , locate the release lever on the left end of the inte rposer card. b Push the lever awa[...]

  • Pagina 79

    Installing System Components 79 Figure 3-19. Installing a SAS Hard Drive Into a Drive Carrier Installing a SA T A Hard Drive Into a SA T A Drive Carrier NOTE: SA T A hard drives that connect directly to the SAS backplane must be installed in SA T A drive carriers (labeled "SA T A"). Only SA T A hard drives with inter poser cards can be in[...]

  • Pagina 80

    80 Installing System Components Figure 3-20. Installing a SA T A Hard Dr ive Into a SA T A Drive Carrier Installing a SA T A Hard Driv e and Interposer Card Into a SA T Au Hard-Drive Carrier NOTE: When you install a SA T A hard drive into a SA T A u driv e carrier , you must install an interposer card onto the back of the hard drive. The SA T Au dr[...]

  • Pagina 81

    Installing System Components 81 4 Attach the interposer card to the rear of the SA T A hard drive: a Angle the top of the interposer car d into the inside top carrier rail so that the tabs on the interp oser card bracket a ttach to the s lots on the inside of the carrier rail. See Figure 3-21. b Rotate the bottom end of the card tow ard the hard dr[...]

  • Pagina 82

    82 Installing System Components Expansion-Card Riser Removing an Expansion-Ca rd Riser CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform troubleshooting and simple repairs as au thorized in your product documentation, or as directed by the online or telephone service and support te am. Damage due to [...]

  • Pagina 83

    Installing System Components 83 4 If applicable, remove the expansion card from the riser . 5 Press the release latch(e s) on the rise r board and lift the r iser board st raight up from the system boar d. See Figure 3-22. The left riser board has two relea se latches; the center riser board has one latch . Installing an Expansion-Card Riser CAUTIO[...]

  • Pagina 84

    84 Installing System Components 6 Remove the backplane boa rd: – If you are r emoving a 3 .5-inch har d drive (two-drive) backplan e, press the r elease latch at the left end of the board, slide the board to its righ t, and lift the backplane of f of the securing tabs. See Figure 3-23. – If you are removing a 2.5-inch hard drive (four -drive) b[...]

  • Pagina 85

    Installing System Components 85 Installing the Backplane Board CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform troubleshooting and simple repairs as au thorized in your product documentation, or as directed by the online or telephone service and support te am. Damage due to servicing that is not au[...]

  • Pagina 86

    86 Installing System Components Installing the Sideplane Board CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform troubleshooting and simple repairs as au thorized in your product documentation, or as directed by the online or telephone service and support te am. Damage due to servicing that is not au[...]

  • Pagina 87

    Installing System Components 87 5 Remove the system battery . a Support the battery connect or by pre ssing down firmly on the positive side of the conne ctor . b While supporting the battery conn ector , press the battery toward the positive side of the connector and pry it up out of the securing tabs at the negat ive side of the connector . Figur[...]

  • Pagina 88

    88 Installing System Components 14 After an hour , reconnect the system to its electri cal outl et and turn it on. 15 Enter the System Setup progra m and if the time and date are still incorrect, see "G etting Help" on page 125 for instructions on obtaining technical assistanc e. Control Panel Assembly Removing the Control Pa nel CAUTION:[...]

  • Pagina 89

    Installing System Components 89 Figure 3-25. Control Panel Removal and Installation Installing the Control Panel CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform troubleshooting and simple repairs as au thorized in your product documentation, or as directed by the online or telephone service and sup[...]

  • Pagina 90

    90 Installing System Components 7 Replace the SAS controller daughter c ard. S ee "Installing a SAS Controller Daughter Car d or SAS RAID Controller Daughter Card " on page 56. 8 Close the system. See "Open ing and Closing the System" on pag e 46. 9 Reconnect th e system to the power source and turn on the sy stem and attached p[...]

  • Pagina 91

    Installing System Components 91 14 Remove the system board: a Pull the syste m-board release pin. See Figure 3-26. b While pulling the release pin, grasp the syste m boar d release handle and slide the system -board tray toward the front of the cha ssis. c Lift up the system-board tray an d remove it from the chassis. Figure 3-26. System Board Remo[...]

  • Pagina 92

    92 Installing System Components 3 Slide the system-board tray tow ard the back of the chassis until it locks into po sition. 4 If applicable, replace the R AC card. See "RA C Card" on page 71. 5 If applicable, replace the TOE key . See "Activating the Integrated NIC T OE" on page 67. 6 Replace the heatsink(s) and microprocessor([...]

  • Pagina 93

    T r oubleshooting Y our System 93 4 T roubleshooting Y our System Safety First—For Y ou and Y our System T o perform certain procedures in this document, you must remove the system cover and work inside the system. While working inside the system, do not attempt to servic e the system except as explained in this guide and elsewhere in your system[...]

  • Pagina 94

    94 T roubleshooting Y our System Checking the Equipment This section provides troubleshooti ng procedu res for ex ternal devices attached to the system, such as the monitor , keyboard, or mouse. Before you perform any of th e procedu res, see "Troubleshooting External Connections" on page 94. T roubleshooting IRQ Assignment Conflicts Most[...]

  • Pagina 95

    T r oubleshooting Y our System 95 T roubleshooting the V ideo Subsystem Pr oblem • Monitor is n ot working properl y . • V ideo memory is faulty . Action 1 Check the system and pow er con nections to the monitor . 2 Determine whethe r the system has an expansion ca rd with a video output connector . In this system configuration, the mo nitor ca[...]

  • Pagina 96

    96 T roubleshooting Y our System T roubleshooting the Mouse Pr oblem • System messa ge indicates a proble m with the mouse . • Mouse is no t functioning prope rly . Action 1 Examine the mo use and its cable fo r signs of d amage. If the mouse is not damaged , go to ste p 4. 2 Enter the System Setup prog ram and ensure that the USB ports are ena[...]

  • Pagina 97

    T r oubleshooting Y our System 97 T roubleshooting a Serial I/O Device Pr oblem • Device connected to the seria l port is not operating properly . Action 1 T urn off the system and any peripheral dev ices connected to the serial port. 2 Swap the serial interface cab le with a working cable, and turn on the system and the serial device. If the pro[...]

  • Pagina 98

    98 T roubleshooting Y our System T roubleshooting a NIC Pr oblem • NIC cannot communicate with network. Action 1 Run the appropriate online dia gnostic test. See "Running the System Dia gnost ics" on page 11 1. 2 Check the appr opriate indicator on the NIC connec tor . See "NIC Indicator Codes" on page 16. • If the link indi[...]

  • Pagina 99

    T r oubleshooting Y our System 99 4 Let the system dry thoroughly for at least 24 hours. 5 Close the system. See "Open ing and Closing the System" on pag e 46. 6 Reconnect the system to the elec trical outlet, and turn on the system an d attac hed peripherals. If the system does not start properl y , see "Getting Help" on page 1[...]

  • Pagina 100

    100 T roubleshooting Y our System T roubleshooting the System Battery Pr oblem • System messa ge indicates a proble m with the batter y . • System Setup program loses sy stem configuration informatio n. • System date and time do not re main current. NOTE: If the system is turned off for long periods of time (for weeks or months), the NVRAM ma[...]

  • Pagina 101

    T r oubleshooting Y our System 101 The power supply's fault indica tor is lit. See "Power Indicator Codes" on page 15. NOTICE: Y ou can hot-plug the power supplies. One power suppl y must be installed for the system to operate. The system is in the redundant mode when two power supplies are installed. Remove and install only one powe[...]

  • Pagina 102

    102 T roubleshooting Y our System 2 Open the system. See "Open ing and Closing the System" on pag e 46. CAUTION: The cooling fans are no t hot-pluggable. T o mainta in pr oper cooling while the system is on, only replace one fan at a time. 3 Locate the faulty fan indicate d by the LCD display or diagnostic softw are. For the identificatio[...]

  • Pagina 103

    T r oubleshooting Y our System 103 7 Reseat the memory modules in their sockets. See "Installing Mem ory M odules" on page 65. 8 Replace the memory coolin g shroud. See "Replacing the Mem ory Cooling Shroud" on page 53. 9 Close the system. See "Open ing and Closing the System" on pag e 46. 10 Reconnect the s ystem to i[...]

  • Pagina 104

    104 T roubleshooting Y our System 1 T ry using a different CD or DVD that you k now w orks pr oper ly . 2 Enter the System Setup pr ogra m and ensure that the drive’ s IDE contro ller is en abled. See "Using the System Setup Program" on page 31. 3 Run the appropriate online dia gnostic test. See "Using Server Admini strato r Diagno[...]

  • Pagina 105

    T r oubleshooting Y our System 105 See the documentation supp lied with the host adapter for informat ion about the configuration utility . b Ensure that the hard drive has bee n configured correctly for the RAI D. c Exit the configuration utility an d allow the system to boot to the operating syst em. 6 Ensure that the required devic e drivers for[...]

  • Pagina 106

    106 T roubleshooting Y our System Action CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform troubleshooting and simple repairs as au thorized in your product documentation, or as directed by the online or telephone service and support te am. Damage due to servicing that is not authorized by Dell is no[...]

  • Pagina 107

    T r oubleshooting Y our System 107 T roubleshooting Expansion Cards NOTE: When troubleshooting an expansion card, see th e documentation for your ope rating system and the expansion card. Pr oblem • Error message indicates a pro blem with an expansion card. • Expansion card perf orm s incorrectly or not at all. Action CAUTION: Many repairs may [...]

  • Pagina 108

    108 T roubleshooting Y our System d Close the system. See "Open ing and Closing the System" on pag e 46. e Run the appropriate diagnos tic test. If the tests fail, see "Getting Help" on page 125. T roubleshooting the Microprocessors Pr oblem • Error message indicates a pro cessor problem. • Front-panel st atus LCD indicates [...]

  • Pagina 109

    T r oubleshooting Y our System 109 16 Replace processor 1 with ano ther processor of the same capaci ty . See "Removing the Processor" on page 67. 17 Close the system. See "Open ing and Closing the System" on pag e 46. 18 Run the appropriate online dia gnos tic test. If the tests complete successf ully , replace proce ssor 1. Se[...]

  • Pagina 110

    11 0 Troubleshooting Y our System[...]

  • Pagina 111

    Running the Syst em Diagnostics 111 5 Running the System Diagnostics If you experience a pro blem with your system, run the diagnostic s before calling for technical assis tance. The purpose of the d iagnostics is to test your s ystem's hardware withou t req uiring additional equipm ent or risking data loss. If you are una ble to fix the probl[...]

  • Pagina 112

    11 2 Running the System Diagnostics Running the System Diagnostics The system diagnostics is run fro m the utility partition on your hard drive. NOTICE: Use the system diagnostics to test only your system. Using this program with other systems may cause invalid results or error messages. In addition, use only the program that came with your syst em[...]

  • Pagina 113

    Running the Syst em Diagnostics 113 Selecting Diagnostics Options Use the Diagnostics Options area to select how you want to test a devi ce. Y ou can set the following options: • Non-Interactive T ests Only — When checked, runs only tes ts that require no user intervention. • Quick T ests Only — When check ed, runs only the quick tests on t[...]

  • Pagina 114

    11 4 Running the System Diagnostics[...]

  • Pagina 115

    Jumpers and Connec tors 115 6 Jumpers and Connectors This section provi des specific info rmation about th e system jumpers. It al so provides so me ba sic information on jumpers and switches and describes the con nectors on the various boards in the system. System Board Jumpers Figure 6-1 shows the locatio n of th e configuration jumpers on the sy[...]

  • Pagina 116

    11 6 Jumpers and Connectors Figure 6-1. System Board Jumpers T able 6-1. System Board Jumper Settings Jumper Setting Description 1P W R D _ E N (default) The password fe ature is enabled. The password fe ature is disabled. 2N V R A M _ C L R (default) The configuration settings are retain ed at system boot. The configuration settings are clear ed a[...]

  • Pagina 117

    Jumpers and Connec tors 117 Disabling a For gotten Password The system's softwar e security features inc lude a system password an d a setup password, whic h are discussed in detail in "Using the System Setup Program" on page 31. The password jumper enabl es th ese password feature s or disables them and clears any pa ssword(s) curre[...]

  • Pagina 118

    11 8 Jumpers and Connectors System Board Connectors See Figure 6-2 and T able 6-2 for the location and description of sy stem board conne ctors. Figure 6-2. System Board Connectors 10 9 8 7 6 5 21 15 13 1 18 1 24 16 26 25 2 3 4 12 11 22 14 17 2 23[...]

  • Pagina 119

    Jumpers and Connec tors 119 T able 6-2. System Board Connectors Connector Description 1 RAC_CONN2 Connector for the remote access control connector (RAC) 2 RAC_CONN1 Connector for the remo te access control connector 3 NVRAM_C LR Configuration jumper 4 PWRD_EN Password jumper 5 DIMM 1 Memory module connector , slot 1 6 DIMM 5 Memory module connecto[...]

  • Pagina 120

    120 Jumpers and Connectors SAS/SA T A Backplane Board Connectors Figure 6-3 shows the location of the connectors on the SAS/SA T A backplane board that supports two 3.5-inch hard drives (Option 1). Figure 6-3. SAS 3.5-Inch-Drive Bac kplane Board Components - Option 1 Figure 6-4 and Figure 6-5 show the locat ion o f the co nnec tors on the S AS/SA T[...]

  • Pagina 121

    Jumpers and Connec tors 121 Figure 6-4. SAS 2.5-Inch-Drive Backplan e Board Components - Option 2 (Front) Figure 6-5. SAS Backplane Board Components - Option 2 (Back) 1 Drive 1 connector 2 Drive 0 connector 3 Drive 3 connector 4 Drive 2 connector 5 secur ing tabs 6 securing slots 7 release latches (2) 1 SAS A connector 2 bac kplane power connector [...]

  • Pagina 122

    122 Jumpers and Connectors Expansion-Card Riser -Board Components and PCI Buses There are two expansion card configurati ons for this systems . Each riser (cen ter riser and left riser) contains one slot for either a PCI-X configuration or a PC Ie co nfiguration. This system su pports only one configuration (PCI-X or PCIe) for both risers. Fi gure [...]

  • Pagina 123

    Jumpers and Connec tors 123 SAS Sideplane Board Connectors Figure 6-8. Side Plane Components 1 SAS daughter card connector 2 control pane l connector 3 IDE/optic al drive connector 4 chassis intrusion switch 5 connector to system board 2 15 3 4[...]

  • Pagina 124

    124 Jumpers and Connectors[...]

  • Pagina 125

    Getting Help 125 7 Getting Help T echnical Assistance If you need assistance with a tech nical problem, perform the followin g steps : 1 Complete the procedures in "T roubleshooting Y our System" on page 93. 2 Run the system diagnos tics and record any information provide d. 3 Make a copy of the Diagnostics Checklist, and fill it out. 4 U[...]

  • Pagina 126

    126 Getting Help www .eur o.dell.com (Europe only) www .dell.com/la (Latin Amer ican countries) www .de ll.ca (Canada only) • Anonymous file tran sfer pr otocol (FTP) ftp.dell.com/ Log in as user:anonymous , and use your e-mail address as your pas sword. • Electronic Support Servic e support@us.dell.com apsupport@dell.com (Asian/Pacific countr [...]

  • Pagina 127

    Getting Help 127 Dell Enterprise T raining and Certification Dell Enterprise T raining and Certification is availa ble; se e www .dell.com/training for more information. This service may not be of fered in all locations. Problems W ith Y our Order If you have a problem with your orde r , such as missing parts, wrong parts, or incorrect billi ng, co[...]

  • Pagina 128

    128 Getting Help Before Y ou Call NOTE: Have your Express Service Code re ady when you call. The code help s Dell's automated-support telephone system direct your call more ef ficiently . Remember to fill out the Dia gnos tics Checklist. If possible, tur n on your system before you call Dell for technical assistance and ca ll from a telephone [...]

  • Pagina 129

    Getting Help 129 Diagnostics Checklist Name: Date: Address: Phone number: Service T ag (bar code on the back of the computer): Express Service Code: Return Material Authoriz ation Number (if provided by Dell support technician): Operating system and version: Peripherals: Expansion cards: Are you connected to a network? Y es No Network, version, and[...]

  • Pagina 130

    130 Getting Help Contacting Dell T o contact Dell electronically , you can acce ss the following websites: • www .dell.com • support.dell.com (support) For specific web addresses for your country , find the appropri at e country section in the table below . NOTE: T oll-free numbers are for use within th e country for which they are listed. NOTE[...]

  • Pagina 131

    Getting Help 131 Austria (V ienna) International Access Code: 900 Country Code: 43 City Code: 1 W ebsite: support.euro.dell.com E-mail: tech_support_cent ral_europe@dell.com Home/Small Bus iness Sales 0820 240 530 00 Home/Small Bus iness Fax 0820 240 530 49 Home/Small Bus ine ss Cus tomer Care 0820 240 530 14 Preferred Accounts/Corporate Customer C[...]

  • Pagina 132

    132 Getting Help Brunei Country Code: 673 T echnical Support (P enang, Malaysia) 604 633 4966 Customer Care (Penang, Malaysia) 604 633 4888 T ransaction Sales (P enang, Malaysia) 604 633 4955 Canada (North Y ork, Ontario) International Access Code: 01 1 Online Order Status: www .dell.ca/ostatus AutoT ech (automated Hardware and W arranty Support) t[...]

  • Pagina 133

    Getting Help 133 China (Xiamen) Country Code: 86 City Code: 592 T echnical Sup port website: support.dell.com.cn T echnical Support E-ma il: cn_su pport@dell.com Customer Care E- mail: customer_cn@dell.com T echnical Support Fax 592 818 1350 T echnical Support (D ell™ Dimension™ and Inspiron) toll-free: 800 858 2968 T echnical Support (OptiPle [...]

  • Pagina 134

    134 Getting Help Czech Republic (Prague) International Access Code: 00 Country Code: 420 W ebsite: support.euro.dell.com E-mail: czech _dell@dell.com T echnical Support 22537 2727 Customer Care 22537 2707 Fax 22537 2714 T echnical Fax 22537 2728 Switchboard 22537 271 1 Denmark (Copenhagen) International Access Code: 00 Country Code: 45 W ebsite: su[...]

  • Pagina 135

    Getting Help 135 France (Paris) (Montpellier) International Access Code: 00 Country Code: 33 City Codes: (1) (4) W ebsite: support.euro.dell.com Home and Small Business T echnical Support for XPS portable computers only 0825 387 129 T echnical Support for al l o ther Dell computers 0825 387 270 Customer Care 0825 823 833 Switchboard 0825 004 700 Sw[...]

  • Pagina 136

    136 Getting Help Gree ce International Access Code: 00 Country Code: 30 W ebsite: support.euro.dell.com T echnical Support 00800-44 14 95 18 Gold Service T echnical Support 00800-44 14 00 83 Switchboard 2108129810 Gold Service Switchboard 210812981 1 Sales 2108129800 Fax 2108129812 Grenada General Su pport toll-free: 1-866-540-3355 Guatemala Genera[...]

  • Pagina 137

    Getting Help 137 Ireland (Cherrywood) International Access Code: 00 Country Code: 353 City Code: 1 W ebsite: support.euro.dell.com E-mail: dell_dire ct_support@dell.com T echnical Support for XPS portable computers only 1850 200 722 T echnical Support for al l o ther Dell computers 1850 543 543 U.K. T echnical Support (d ial within U.K. only) 0870 [...]

  • Pagina 138

    138 Getting Help Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44 W ebsite: support.jp.dell.com T echnical Support (servers) toll-free: 0120-198-498 T echnical Support outside of Japan (servers) 81-44-556-416 2 T echnical Support (Dim ension and Inspiron) toll-free: 0120-198-226 T echnical Support outside of Japan (Dim[...]

  • Pagina 139

    Getting Help 139 Latin America Customer T echnical Suppor t (Austin, T exas, U.S.A.) 512 728-4093 Customer Service (Aus tin, T exas, U.S.A.) 512 728-3619 Fax (T echnical Support and Customer Service) (Austin, T exas, U.S.A.) 512 728-3883 Sales (Austin, T exas, U.S.A.) 512 728-4397 SalesFax (Austin, T exas, U.S.A.) 512 728-4600 or 512 728-3772 Luxem[...]

  • Pagina 140

    140 Getting Help Mexico International Access Code: 00 Country Code: 52 Customer T echnical Support 001-877-384-8979 or 001-877-269-3383 Sales 50-81-8800 or 01-800-888-3355 Customer Service 001-877-384-8979 or 001-877-269-3383 Main 50-81-8800 or 01-800-888-3355 Montserrat General Su pport toll-free: 1-866-278-6822 Netherlands Antilles General Suppor[...]

  • Pagina 141

    Getting Help 141 Norway (L ysaker) International Access Code: 00 Country Code: 47 W ebsite: support.euro.dell.com T echnical Support for XPS portable computers only 815 35 043 T echnical Support for all o ther Dell products 671 16882 Relational Customer Care 671 17575 Home/Small Bus ine ss Cus tomer Care 23162298 Switchboard 671 16800 Fax Switchboa[...]

  • Pagina 142

    142 Getting Help Singapore (Singapor e) International Access Code: 005 Country Code: 65 W ebsite: support.ap.dell.com T echnical Support (Dimen sion, Inspiron, and Electronics and Accessories) toll-free: 1800 394 7430 T echnical Support (OptiPle x, Latitude, and Dell Precision) toll-free: 1800 394 7488 T echnical Support (Pow erApp, PowerEdge, Powe[...]

  • Pagina 143

    Getting Help 143 Spain (Madrid) International Access Code: 00 Country Code: 34 City Code: 91 W ebsite: support.euro.dell.com Home and Small Business T echnical Support 902 100 130 Customer Care 902 1 18 540 Sales 902 1 18 541 Switchboard 902 1 18 541 Fax 902 1 18 539 Corporate T echnical Support 902 100 130 Customer Care 902 1 15 236 Switchboard 9 [...]

  • Pagina 144

    144 Getting Help Ta i w a n International Access Code: 002 Country Code: 886 W ebsite: support.ap.dell.com E-mail: ap_support@dell.com T echnical Support (OptiPle x, Latitude, Inspiron, Dimension, and Electro nics and Accessories) toll-free: 00801 86 101 1 T echnical Support (Pow erApp, PowerEdge, PowerConnect, and PowerV ault) toll-free: 00801 60 [...]

  • Pagina 145

    Getting Help 145 U.K. (Bracknell) International Access Code: 00 Country Code: 44 City Code: 1344 W ebsite: support.euro.dell.com Customer Care website: support.euro.dell.com/uk/ en/ECar e/Form/Home.asp E-mail: dell_dire ct_support@dell.com T echnical Support (Corporate/Preferred Accounts/P AD [1000+ employees]) 0870 908 0500 T echnical Support for [...]

  • Pagina 146

    146 Getting Help U.S.A. (Austin, T exas) International Access Code: 01 1 Country Code: 1 Automated Order-S tatus Service toll-free: 1-800-433-9014 AutoT ech (portable and desktop computers) toll-free: 1-800-247-9362 Hardware and W arranty Support (Dell TV , Printers, and Projectors ) for Relationship customers toll-free 1-877-459-7298 Consumer (Hom[...]

  • Pagina 147

    Glossary 147 Glossary This section defines or id entifies technical terms, abbreviations, and acronyms used in your system documents. A — Ampere(s). AC — Alternating current. ACPI — Advanced Configurati on and Power Interface. A standard interface for enab ling the operating system to direct configuration and power management. ambient tempera[...]

  • Pagina 148

    148 Glossary CD — Compact disc. CD drives use optical technology to read data from CDs. cm — Centim et er(s ). cmos — Complementary me tal-oxide semiconductor . component — As they relate to DMI, components include operating systems, computer sy stems, expansion cards, and peripherals that are compatible with DMI. Each component is made up [...]

  • Pagina 149

    Glossary 149 expansio n card — An add-in card, such as a NIC or SCSI adapter , that plugs into an expansion-card connector on the system board. An expansion ca rd adds some specialized function to the system by provi ding an interface between the expansion bus and a peripheral. expansion-card connector — A connector on the system board or riser[...]

  • Pagina 150

    150 Glossary jumper — Small blocks on a circui t board with two or more pins emer ging from t hem. Pl astic plugs containin g a wire fit down over the pins. The wire conn ects the pins and create s a circuit, providing a simple and reversible method of changing the circuitry in a board. K — Kilo-; 1000. Kb — Kilobit(s); 1024 bits. KB — Kilo[...]

  • Pagina 151

    Glossary 151 NAS — Network Attached S torage. NAS is one of the concepts used for implementing shared storage on a network. NAS systems have their own operating systems, integrated hardware, and soft ware that are optimiz ed to serve sp ecific storage needs. NIC — Network interface contro ller . A device that is installed or integrated in a sy [...]

  • Pagina 152

    152 Glossary ROMB — RAID on motherboard. rpm — Revolutions per minute. RT C — Real-tim e clock. SAS — Serial-attached SCSI. SA T A — Serial Advanced T echnology Attachment. A standard interface between th e system board and storage devices. SCSI — Small computer system interface. An I/O bus interface with faster data tra nsmission ra te[...]

  • Pagina 153

    Glossary 153 UNIX — Universal Internet Exchange. UNIX, t he precursor to Linux, is an opera ting system written in the C programming language. uplink port — A port on a network hub or switch used to connect to other hubs or switches without requiring a crossover cable. UPS — Uninterruptible power sup ply . A battery-powered unit that automati[...]

  • Pagina 154

    154 Glossary[...]

  • Pagina 155

    Index 155 Index A airflow cooling shroud, 5 0 alert messages, 30 B back-panel features, 1 4 baseboard management controller , 41 BMC, 4 1 batteries removing and replacing, 8 6 troubleshooting, 1 0 0 battery raid, 6 0 bezel removing, 4 5 - 4 6 replacing, 4 6 blank hard drive, 7 5 power supply , 5 6 BMC, 41 boot device configuring, 6 3 boot drive con[...]

  • Pagina 156

    156 Index 156 Index E error messages, 31 expansion c ard removing, 8 2 troubleshooting, 1 0 7 expansion c ards installation guidelines, 6 1 installing, 6 1 PCIe, 6 1 PCI-X, 6 1 removing, 6 2 expansion slo ts PCI buses, 1 2 2 expansion-ca rd riser board connectors, 1 2 2 PCI buses, 1 2 2 external devices connecting, 1 5 F fan modules cooling, 4 8 fe[...]

  • Pagina 157

    Index 157 troubleshooting, 9 5 M memory installation guideli nes, 6 4 installing, 6 5 system, 6 3 troubleshooting, 1 0 2 memory cooling shroud , 52 removing, 5 2 replacing, 5 3 memory module socket s, 63 memory modules removing, 6 7 messages alert, 3 0 diagnostics, 3 0 error messages, 3 1 hard-drive indicator codes, 1 2 status LCD, 1 7 system, 2 5 [...]

  • Pagina 158

    158 Index 158 Index removing and repl acing bezel, 4 6 replacing battery , 8 6 cooling fan module, 4 9 power supply , 5 5 processor , 6 7 system battery , 8 6 risers expansion cards, 1 2 2 removing, 8 2 S safety , 93 SAS backplane, 1 2 0 hard drives, 7 5 RAID battery , 6 0 sideplane board connectors, 1 2 3 SAS backplane board connectors, 1 2 0 SAS [...]

  • Pagina 159

    Index 159 damaged system, 9 9 expansion card, 1 0 7 external connections, 9 4 keyboard, 9 5 memory , 1 0 2 microprocessors, 1 0 8 mouse, 9 6 NIC, 9 8 power supplies, 1 0 0 RAID controller (integrated), 1 0 5 SAS hard drive, 1 0 4 serial I/O device, 9 7 start-up routine, 9 3 system cooling, 1 0 1 USB device, 9 7 video, 9 5 wet system, 9 8 U upgrades[...]

  • Pagina 160

    160 Index 160 Index[...]