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Un buon manuale d’uso
Le regole impongono al rivenditore l'obbligo di fornire all'acquirente, insieme alle merci, il manuale d’uso Dell 740N. La mancanza del manuale d’uso o le informazioni errate fornite al consumatore sono la base di una denuncia in caso di inosservanza del dispositivo con il contratto. Secondo la legge, l’inclusione del manuale d’uso in una forma diversa da quella cartacea è permessa, che viene spesso utilizzato recentemente, includendo una forma grafica o elettronica Dell 740N o video didattici per gli utenti. La condizione è il suo carattere leggibile e comprensibile.
Che cosa è il manuale d’uso?
La parola deriva dal latino "instructio", cioè organizzare. Così, il manuale d’uso Dell 740N descrive le fasi del procedimento. Lo scopo del manuale d’uso è istruire, facilitare lo avviamento, l'uso di attrezzature o l’esecuzione di determinate azioni. Il manuale è una raccolta di informazioni sull'oggetto/servizio, un suggerimento.
Purtroppo, pochi utenti prendono il tempo di leggere il manuale d’uso, e un buono manuale non solo permette di conoscere una serie di funzionalità aggiuntive del dispositivo acquistato, ma anche evitare la maggioranza dei guasti.
Quindi cosa dovrebbe contenere il manuale perfetto?
Innanzitutto, il manuale d’uso Dell 740N dovrebbe contenere:
- informazioni sui dati tecnici del dispositivo Dell 740N
- nome del fabbricante e anno di fabbricazione Dell 740N
- istruzioni per l'uso, la regolazione e la manutenzione delle attrezzature Dell 740N
- segnaletica di sicurezza e certificati che confermano la conformità con le norme pertinenti
Perché non leggiamo i manuali d’uso?
Generalmente questo è dovuto alla mancanza di tempo e certezza per quanto riguarda la funzionalità specifica delle attrezzature acquistate. Purtroppo, la connessione e l’avvio Dell 740N non sono sufficienti. Questo manuale contiene una serie di linee guida per funzionalità specifiche, la sicurezza, metodi di manutenzione (anche i mezzi che dovrebbero essere usati), eventuali difetti Dell 740N e modi per risolvere i problemi più comuni durante l'uso. Infine, il manuale contiene le coordinate del servizio Dell in assenza dell'efficacia delle soluzioni proposte. Attualmente, i manuali d’uso sotto forma di animazioni interessanti e video didattici che sono migliori che la brochure suscitano un interesse considerevole. Questo tipo di manuale permette all'utente di visualizzare tutto il video didattico senza saltare le specifiche e complicate descrizioni tecniche Dell 740N, come nel caso della versione cartacea.
Perché leggere il manuale d’uso?
Prima di tutto, contiene la risposta sulla struttura, le possibilità del dispositivo Dell 740N, l'uso di vari accessori ed una serie di informazioni per sfruttare totalmente tutte le caratteristiche e servizi.
Dopo l'acquisto di successo di attrezzature/dispositivo, prendere un momento per familiarizzare con tutte le parti del manuale d'uso Dell 740N. Attualmente, sono preparati con cura e tradotti per essere comprensibili non solo per gli utenti, ma per svolgere la loro funzione di base di informazioni e di aiuto.
Sommario del manuale d’uso
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Pagina 1
™ [...]
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Pagina 2
____ __ __ __ __ __ __ __ __ Info r mation in this document is s ubject to chan ge witho ut notice. © 1998– 1 999 Netwo rk Applianc e, Inc. Licen sed to Dell Comput er Cor por ation. All r ights res erv ed. Repr oduct ion in any manner wha tsoe ver without the wr it ten permission o f Dell Comp uter Corporati on is strict ly for bidden. No part [...]
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Pagina 3
v Use the f ol lo wing saf et y guidel i nes to ensure you r ow n personal saf ety and to help prot ect yo ur comput er or storage s y stem from p otential dam age. Thr oughout thi s guide, bl oc ks of text m ay be acc om pani ed b y an icon and pr i nted i n bold type or in i talic type. [...]
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Pagina 4
vi (,"-./ ( + 0 +% 1 + + + 0 %0 ?[...]
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Pagina 5
vi i K eep y our system com pone nts aw ay from radia tors and hea t sources . Also, do not bl oc k cooling v ents. Do not spill food or l iqui ds on y our s ystem co m po nents, an d n e ver operate the produc t in a wet en viron ment. If t h e co mputer g ets w et, s ee the appr opr iate c hap- ter i n your trou bleshoot ing gui de or con[...]
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Pagina 6
viii P ositi on cabl es an d po wer cords car efu lly; route cabl es and the pow er cord and plug so t hat they c a nnot be stepped on or t rippe d o v er . Be s ure that noth ing res t s on your sy stem co mponent s ’ cables or po w er cord. Do not m odif y po wer c ables or plugs. Cons ult a lic ensed elect r ici an or y our pow er comp[...]
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Pagina 7
ix ! "# + [...]
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Pagina 8
x Disconne ct the mod em cable befor e openi ng a product encl osure, touc hi n g or installi ng inter nal componen ts, or to uc hing an uninsul ate d mode m cable or jac k. Do not use a t el ephone li ne to re por t a gas lea k whi le y ou are in the vici nity of the leak. ?[...]
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Pagina 9
xi Handl e component s and cards with car e. Don ’ t touc h t h e component s or con- tacts on a car d. Hold a ca rd b y it s edge s or by it s metal mounti ng br ac k et. Hold a comp onent suc h as a micro processo r ch ip b y i ts edge s, not by it s pins. ! "# [...]
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Pagina 10
xii Set t he moni t or at a comf ortable vi e wing distanc e (usually 51 0 to 6 1 0 mil limet ers [20 t o 24 inc hes] f rom y our eyes ). Mak e s ure t hat the m on itor screen is at e y e le vel or s light ly l o w er when y ou si t in front of the monitor . A djust t he tilt of th e monit or , its con trast and bright ness set t ings,[...]
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Pagina 11
xii i ! Th is gui de de scribe s ho w to install a P ow er V ault 720N, 7 40N, or a 7 60 N filer in a ra c k, connect i t to a P ow erV ault 700N Di sk -Arr a y Enclo s ure (D AE) stora ge sy s tem and to an opti onal tape bac kup devi ce, and start up the sy stem. Th e c hapter [...]
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Pagina 12
xiv Thi s guide uses the f ollo wing terms: Filer ref ers to a P ow er V ault 720N, 7 40 N, or 7 60N net wor k data ser ver . Sys tem ref ers, at a m inimum , to a f il er a nd a connected P o w erV ault 700N st orage syst em. An optiona l tape bac kup devi ce can also be a component of the system . Disk [...]
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Pagina 13
xv " ' T a ble 1 list s the kinds of for m at tin g t his gui de uses to ide nt ify special inf ormati on. # Th is gui de con t ains speci a l mes sages that a re des cribed a s fol lo ws : NO TE: A NO TE contains i mportant inf[...]
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Pagina 14
xvi[...]
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Pagina 15
xvi i '% ( ) *** ** *** ** ** *** ** *** ** **** * **** * * (( About th e 720N, 740N, and 760N Fi lers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]
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Pagina 16
xvii i En viro nm en tal Re qui reme nts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 2 Elect rical Requiremen ts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Space and Locat ion Require ments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 Ch ec k th e S hip men t Pa cka[...]
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Pagina 17
xix LED s on the Fr ont an d B ack Pa ne ls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 -2 Fro nt Pan el LED s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Bac k P an el L ED s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]
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Pagina 18
xx , Fig ur e 1 -1. Fr ont P an el Fe atu res . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Fig ur e 1-2 . Fe atu res Be hin d t h e F ront B eze l . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 -3 Figure 1-3. Sta ndar d Back Pan el Featur es . . . . . . . . . . . . . . . . . . . . . . . [...]
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Pagina 19
xxi Tabl e 2- 8. Seri al Con sole Defa ult C om munica t ions Setting s . . . . . . . . . . . . . . 2-19 Tab le 3-1 . F ron t Pane l LED Co de Des cri ptio n . . . . . . . . . . . . . . . . . . . . . . . . . . 3 -3 Tab le 3-2 . F ron t Pane l LED Co de Des cri ptio n . . . . . . . . . . . . . . . . . . . . . . . . . . 3 -4 Tab le 3 -3. Built -I n E[...]
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Pagina 20
xxii[...]
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Pagina 21
Intro duct ion 1-1 %&'$ (%)' $ ( %*'$+ ) , 1 Dell ™ Po w e r Va u l t ™ 720N, 7 40N, and 7 60N filer s are dedic ate d, specia l-pur pose net- w ork[...]
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Pagina 22
1-2 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide Figure 1 -1 sh ow s the standard f eat u res that y o u c an see from the f r[...]
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Pagina 23
Intro duct ion 1-3 Figur e 1 -2 sho w s th e st and ard f eat ures tha t you c an see wi th the front bezel remo v e d. ?[...]
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Pagina 24
1-4 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide Figure 1 -3 sh o ws the standard f eat ures t hat yo u can see from t he bac k [...]
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Pagina 25
Intro duct ion 1-5 $% , An opti onal f eat ure i s a f eatur e that y ou can use or order f or y our s yst em to suppl e- ment the standard f eat ures. Th e opti onal f eatur es f all into fi ve cat egories: A ddit ional NICs A ddit ional FC-AL ada pters Y our f il er ships wi th t he optiona l f e[...]
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Pagina 26
1-6 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide " # $ !% Y ou can order a n[...]
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Pagina 27
Intro duct ion 1-7 Th e connec tors of the cards and adap ters installed in the slot s fit th roug h the slot openi ngs in the fi ler ’ s bac k panel. Fig ure 1 - 5 sho w s the expan sion slots as view ed from the bac k panel . )# *( ' ?[...]
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Pagina 28
1-8 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide $%& # T able 1 -6 gi ves the sl ot assig nm ents f or th e a vaila bl e thr ee s lots on th e 7 20N. $'& # T able 1 -7 giv es the slot as[...]
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Pagina 29
Intro duct ion 1-9 , ) A s a network data server , the f unctio n of the P owe rV ault 720N, 7 40N, or 7 60N filer is to mo ve data ov e r the networ k in respons e to[...]
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Pagina 30
1-1 0 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide ,& 1( $ 2 1 - f iler tw o Pow e rV ault 70 0N s tor age sy stems SCS I ta pe bac k up de v ice[...]
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Pagina 31
Installing a Filer Sy s tem 2-1 ",, - . ) The f o[...]
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Pagina 32
2-2 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide !+ , + Y ou need the f ol lo wi ng tools and equi pment to install the filer . A 1 9-inc h (48 3-mm.) rac k conf orming to ANSI/E IA-31 0-D-92. I f you do not i n [...]
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Pagina 33
Installing a Filer Sy s tem 2-3 , + T able 2-3 giv es the f il er ’ s dimensi ons an d wei ght. T a ble 2-4 descr ibes the re commended m inimum cleara nce fo r t he filer . ' % [...]
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Pagina 34
2-4 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide A rac k mounting ki t, cons isti ng of: — T w o rac k ada pter rai ls and mount i n g hardwar e — A 1/2-U fill er panel and mount ing hardw a r e (includi ng cage n uts and cage nut installat ion tool ) — A cable managem ent cl ip with mount ing [...]
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Pagina 35
Installing a Filer Sy s tem 2-5 4 !2 4 76 9 :! 8 2. T o at t ac h eac h rac k ada pter r a i l to whol e-U or half-U po siti ons o n the v ertica l rail s, perf orm the fo llo wing steps: a. At t he front o f the r ac k, instal l th e [...]
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Pagina 36
2-6 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide 4 !&( 4 +6 9 3 9 &- d. At th e b ac k of the r a c k, secu re th e r[...]
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Pagina 37
Installing a Filer Sy s tem 2-7 !4 !&( 4 +6 93 9 &- "% 4! & ([...]
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Pagina 38
2-8 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide ) , T o install the fi ler af ter the rac k adapt er rail s are ins t alled i nside the r ac k, perf orm the fol lo wing st eps: 1 . Using two or more perso n[...]
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Pagina 39
Installing a Filer Sy s tem 2-9 )% 5. Instal l t he half- U f ill er pa nel (pr o vided wit h the r ac k moun ting ki t) a bove the fi ler and t ighten i ts scre ws. Y our installed f i ler should lo ok simil ar t o Figure 2-6. [...]
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Pagina 40
2-1 0 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide ) ' ' % A cabl e management kit is pr o vided with the filer . T hi s kit c onsist s of a l a rge pl as tic cable manag em e nt cli p and t w o[...]
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Pagina 41
Installing a Filer Sy s tem 2-1 1 + -0 %''$ T o connec t the f i ler t o a si ngle P ow erV ault 700N s t orage sy stem (or t o as man y as eight P ow erV ault 700N storag e sy stem[...]
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Pagina 42
2-1 2 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide 0 $2 ./ / 1- # ?[...]
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Pagina 43
Installing a Filer Sy s tem 2-1 3 3. R oute th e cable thr ough the cabl e managemen t l oo p and then to the FC-A L ad apter ca rd in slot 7 . 4. Connect t he free end of the FC-AL fi ler -to-P ow erV ault 700N stor age sy stem cable to t he fi ler ’ s FC-AL ada pter car d connec tor in slot 7 (see Figur e 2-9). Ti ghten the loc king scr e ws o [...]
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Pagina 44
2-1 4 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide + . , 7 ) ') ) ) 7 % The f[...]
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Pagina 45
Installing a Filer Sy s tem 2-1 5 Figur e 2-1 0 sho ws a SCSI c able conne ct e d to the tape bac kup dev i c e a nd to the con- necto r , label ed SCSI T APE. / % ( ! ( ?[...]
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Pagina 46
2-1 6 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide T a bl e 2-5 l is ts a ll avai lab le n et wo rk c o nnecti vity . ' 8 " # The fi ler sup por ts th r ee types of Ether net NICs: a single -port 1 0/1 0[...]
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Pagina 47
Installing a Filer Sy s tem 2-1 7 % # ' 0. 3 ! . [...]
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Pagina 48
2-1 8 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide + ! , ) ' [...]
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Pagina 49
Installing a Filer Sy s tem 2-1 9 0. T o c onnec t an ASCI I termin al to the f iler , perfo rm the f oll o wing step s: 1 . En sure that the te rminal se t tings matc h the filer ’ s, lis ted in T able 2- [...]
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Pagina 50
2-2 0 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide - ! 9 Y ou [...]
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Pagina 51
Installing a Filer Sy s tem 2-21 " $ (( 4. Plug t he othe r end of the po we r cord int o a grounded el ect rica l outle t. 5. R epeat St eps 1 through 4 fo r the second po wer supply . 6. T urn the po w er swi tc h on the po w er su pplies to the On posi[...]
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Pagina 52
2-2 2 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide[...]
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Pagina 53
T ro uble sho otin g the Fil er Hard war e 3-1 1 2 2 # '% [...]
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Pagina 54
3-2 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide .# 8& '& The LEDs and LCD are cont roll ed b y a b uilt -in en vi ronm ental control ler sens or on the syst em boar d that functi ons as t he inter fa ce betwee n t hem and the pr ocessor[...]
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Pagina 55
T ro uble sho otin g the Fil er Hard war e 3-3 T able 3-1 describe s the three LED codes on the front panel. 7 8 & . * ! Figur e 3-2 s hows t he pow er su pply LEDs. ! +[...]
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Pagina 56
3-4 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide T able 3-2 desc ribes t he po we r supply LED cod es on t he bac k panel. '# ( -$ 7?[...]
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Pagina 57
T ro uble sho otin g the Fil er Hard war e 3-5 ! ! The buil t-i n 1 0/1 00BA SE-T Eth er n et connect or has t w o LEDs, as show n in Figur e 3-3. %# ' #[...]
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Pagina 58
3-6 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide " '# # T able 3-4 desc ribes t he LEDs on the singl e-por t Ethern et car d. 4 ?[...]
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Pagina 59
T ro uble sho otin g the Fil er Hard war e 3-7 ) '# < # T a ble 3-5 descr ibes the pai r of y el low and gr een LEDs for a sin gle c hann el. )< ?[...]
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Pagina 60
3-8 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide 78 ' 8 & The GB Ether net card has one fibr e- op tic conn ect or and two LEDs, as sho wn in Figure 3-6. ,' # = [...]
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Pagina 61
T ro uble sho otin g the Fil er Hard war e 3-9 2 # % '& Th e sy stem repo rts it s stat us, err or , and diagnos t ic m essa ges on the LCD an d system consol e. Most L CD mess ages are trunc at ed v ersi ons o f cons ol e mess ages that provi de more inf[...]
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Pagina 62
3-1 0 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide *) 7 # T able 3- 8 list s the two type s of start up m essages. 3 7# When y ou tu rn on the po w er , the filer c hec ks the hardw a r e on the sys t em boar d [...]
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Pagina 63
T ro uble sho otin g the Fil er Hard war e 3-1 1 3 7 # The f ol lowi ng l ist is a sample of POST m essa ges that app ear on the LCD: Checking sensors Testing clock Testing floppy Testing watchdog Testing 256MB Complete Probing devices 3 ! [...]
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Pagina 64
3-1 2 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide *Env-B rupt err *Env-C rupt err *FP button stuck *FLPY init fail *FLPY reg error 7# If t he hardw are p asse s a ll POS T tests, the fi l er beg ins to load the f i ler sof twar e a nd displ a y inf or mationa l boot mes [...]
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Pagina 65
T ro uble sho otin g the Fil er Hard war e 3-1 3 8 % T a ble 3-9 lists LCD error messa ges that the sy st em detects w hen starting. ; ( #: - $[...]
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Pagina 66
3-1 4 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide Driv e m.n not suppor ted m — The di sk number; n — the di sk ID num- ber . The sy s tem dete cts a disk or t ape dri v e that i s n ot support ed b y Dell. EMU re v x n ot quali fied The EMU re vis ion le v el is not recogni zed. Driv e placem ent h[...]
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Pagina 67
T ro uble sho otin g the Fil er Hard war e 3-1 5 No disks ! The sy stem can det ect FC-AL con t r oller s but n ot the di sk s. V erif y that All disks are in st a lled pr operl y in the P o wer V ault 700N storage sy st em. If mult iple P ow e rV ault 70 0N storage sys tems are connec ted in a loo p, ensure t hat a term inat or is ins tall[...]
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Pagina 68
3-1 6 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide ) 8 Af t er th e s yst em ha s s t a rte d , t he LC D dis p lays a n um be r foll o we d by a ba r g rap h to indic ate ho w man y operat i o ns per second t he sy [...]
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Pagina 69
T ro uble sho otin g the Fil er Hard war e 3-1 7 I /% - # : - $ CIFS service disab l ed ! Thi s m essag e appear s only if y ou hav e lic ensed CIFS . One [...]
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Pagina 70
3-1 8 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide Fans stoppe d; replace them! Th is mess age ap pears if the f an ass embly of t he fil er s tops func t ioni ng. R e place the f an assembly as soon as pos sible. Fault on sh elf nn — The P ow erV ault 700N s t orage sys tem en closur e add ress num be[...]
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Pagina 71
T ro uble sho otin g the Fil er Hard war e 3-1 9 Pari ty disk x % rebuil t The sy stem sho ws th e amount of com- plete d d ata reco nst r uction on the spare disk af ter the sy stem entered degr aded mode. x — Amount of dat a recon st r ucted. I f a n err or occ urs duri ng reconst ructi on , the err or message o v er rides thi s messag e. Pow e[...]
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Pagina 72
3-2 0 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide The foll o wing SES err or mess ages mig ht al so app ear du ring sy stem o perati on: Driv e placem ent ha x shelf y , No SES on shelf x ha y , Unsupport ed SES shelf x , h a y . Reporti ng SNMP traps and Set - ting up SNMP tra p host Th ese messages ap[...]
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Pagina 73
T ro uble sho otin g the Fil er Hard war e 3-21 8 . If a sy stem problem has caused th e sy stem to halt or re st a rt, the LCD displ a ys one of the syst em hal t me ssag es list ed in T able 3-1 1 . 1 - 3 ?[...]
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Pagina 74
3-2 2 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide Syste m erro r: errs ts %x %x — An er ror code re pr e sentin g a spe- cif ic er r or condit ion. T he system det ects a h ard wa re er ror , suc h as a parity er ro r , that cannot be correcte d. T o clea r the err or condi t ion, t he sy stem restart[...]
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Pagina 75
Get ting H elp 4-1 Thi s c hapter descri bes the tools Dell pro vides to help y ou w hen y ou have a pro blem with y our P ower V ault 720N, 7 40N, or 7 60N filer . It also t ells y ou when and ho w to call De ll for technica l o r cus tome r a ssi st an ce . ?[...]
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Pagina 76
4-2 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting G uide Dell provi des a number of tool s to ass ist y ou. Th ese tools are desc ribed i n the fo l lo w- ing sec tions. NO TE : So me o f the fol low in g to o ls ar e not alw ays avai la bl e in a ll loc a ti ons o ut sid e t he con[...]
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Pagina 77
Get ting H elp 4-3 Elect r onic S upport Service suppor t@us.de ll.c om apsuppor t @dell .com (for Asian /P acifi c countri es only) sup po rt. euro.d ell .c om (fo r Europe onl y) Elect r onic Quo t e Serv i ce sa les @dell .com apmar ke ting@de ll.com (f or A sian/ Pa cifi c countr ies only) Elect r onic I nf ormation S er vice info @[...]
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Pagina 78
4-4 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting G uide ! $ Y ou can call this aut omat ed service to c hec k on the stat us of an y Dell products that you ha ve ordered. A r e cordin g prompt s y ou for the inf ormation nee [...]
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Pagina 79
Get ting H elp 4-5 3. Incl ude a cop y of the Di agno stics Ch ec klist indica ting an y tests you h av e ru n and an y er ror mes sages repor te d b y the Dell Diagnos t ics. 4. Incl ude an y accessor i es t hat belo ng wit h the item( s) being re tur ned (pow er cabl es, sof t w a r e disk et tes, guides , and so on) if the ret ur n is f or credi[...]
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Pagina 80
4-6 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting G uide " ! Name: ____ ____ ___ ____ _______ _______ ____ ____ _______ _______ ____ ___ ____D ate : _____ ________ ___ ______ A dd ress: __ ____ ____ ___ [...]
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Pagina 81
Get ting H elp 4-7 $ When y ou nee d to contact Dell, use the tele phone number s, codes, and electron ic addre sses pro vided i n T ables 4- 2 and 4- 3. T able 4 -2 pro vides the v arious codes requi r ed to make lo ng- d istance and i nterna[...]
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Pagina 82
4-8 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting G uide 8 9 7 ?[...]
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Pagina 83
Get ting H elp 4-9 S w ed en (Uppl an ds V asb y) 009 46 8 S witz erlan d (G enev a) 0 0 41 22 T aiwa n 002 886 — Thai l and 0 0 1 6 6 — U .K. (B rac knell ) 0 1 0 44 1 344 U .S .A. (A ustin , T exas) 0 1 1 1 Not requi red ?[...]
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Pagina 84
4-1 0 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting G uide Br unei NO TE: Custome rs in Br unei call Mal a y- sia f or sales, custom er , an d tec h- nical a ssistanc e. Custome r T ec hnical Support ( P enang, Mala y sia) . . . . . . . . . . . . . . . . . . . . . 81 0 4966 Custome r Ser vice (P enang, Malay si[...]
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Pagina 85
Getting Help 4-1 1 Denmar k * (Hors hol m) NO TE: Customers in Denm ark cal l S w ed en f or f ax tec hnical s upport. T echnic al S up por t . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 451 70 182 Cu sto mer C are . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]
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Pagina 86
4-1 2 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting G uide Ger man y * (Langen ) T ec hnical Suppor t. . . . . . . . . . . . . . . . . . . . . . . . 06 1 03 . . . . . . . . . . . . . . . . 97 1 -200 T ec hnical Suppor t Fax . . . . . . . . . . . . . . . . . . . . 061 03 . . . . . . . . . . . . . . . . 9 71 -222[...]
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Pagina 87
Getting Help 4-13 Japa n (Ka wasa ki ) T echnic al S up por t . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . t oll fr ee: 0 0 88- 22- 7890 T echnic al S up por t (Ser ver) . . . . . . . . . . . . . . . . . . . . . . . . . . . t ol l fre e: 0 120 -1 984-3 5 T ec hnical Supp ort (Di mensi on and Inspi r on ™ ) . . . . . . . . .[...]
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Pagina 88
4-1 4 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting G uide Luxem bour g * NO TE: Custome rs in Lu xembourg c all Belgi um for s a les , custom er , an d tec hnical assis t ance. Custome r T ec hnical Suppor t (Br u ssels, Be lgium) . . 02 . . . . . . . . . . . . . . 481 9 2 88 Home/Smal l Busin ess Sales ( Brus[...]
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Pagina 89
Getting Help 4-15 Nether lands * (A mste rdam) Cu sto mer T echni cal Su pport . . . . . . . . . . . . . . . . . . 02 0 . . . . . . . . . . . . . . . . 5 818838 Ho me/S m all B us ine s s S ales . . . . . . . . . . . . . . . . . . . . . . . . . . . t oll fr ee: 08 0 0- 0663 Ho me/S m all B us ine s s S alesFa x . . . . . . . . . . . . . . . 020 . .[...]
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Pagina 90
4-1 6 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting G uide Singa por e (Singa pore) NO TE: Custome rs in Si nga pore c al l M alaysia for cu s- tomer a ssistanc e. T ec hnical Suppor t . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free : 800 60 1 1 0 51 Custome r Ser vice (P enang, [...]
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Pagina 91
Getting Help 4-1 7 S w eden * (Uppl ands V asb y) T echnic al S up por t . . . . . . . . . . . . . . . . . . . . . . . . . . . 08 . . . . . . . . . . . . . . 5 90 0 5 19 9 Cu sto mer C are . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0 8 . . . . . . . . . . . . . . 590 0 5 169 Fax T e c hni cal Su pport . . . . . . . . . . . . . . . . [...]
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Pagina 92
4-1 8 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting G uide U. S.A . (Au stin, T exa s) Aut omat ed Or der - St atus Sy s t em . . . . . . . . . . . . . . . . . . . . . toll fr ee : 1 -80 0-4 33- 90 14 A utoT ec h (Aut omated tec hnical suppo rt) . . . . . . . . . . . . . . . toll free: 1 -800-247 -9362 Dell Hom[...]
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Pagina 93
I nde x 1 acti vity L ED on the front pa nel, 3-3 Add at least xMB more memo ry mess age, 3 -13 ANSI termina l see t erminal conn ect ion ASCII termi n al see t erminal conn ect ion assi stance tec h nica l , 4- 1 tel ephon e nu mbers , 4-7 warra nt y repai r or c r ed it, 4-4 audi ence f o r this manua l , xiii AutoTec h servi[...]
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Pagina 94
2 Dell P ower V aul t 7 20N , 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting G ui de CONSOLE port , 1- 5 connect i ng a terminal , 2-19 DB-9 – to – DB-9 se rial cable, 2- 18 pin s etti ngs, 2-18 CPU fan has fai led mes sage, 3-21 CPU fan stopped m essage, 3-11 Data d i sk n x% rebu ilt mess age, 3 -17 Data ONTAP , file r sof twar e[...]
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Pagina 95
I nde x 3 erro r m e ssag es when hal ting CPU fan has fa iled, 3- 21 Disk hun g during sw ap!, 3- 21 Erro r dumpi ng core, 3- 21 Halt ed, 3- 21 ISA IOCHK, 3-21 Panic king, 3-21 erro r or info rmat ional messages CIFS ser vice di sabled! , 3-16 Data di sk n x% rebui lt, 3-17 disk n is broken, 3-17 Fans st opped; replac e them!, 3-18 Faul t on shelf[...]
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Pagina 96
4 Dell P ower V aul t 7 20N , 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting G ui de halt comm and, 2-14, 3-21 Halted mess age, 3 -21 height of filer, 2 - 3 help tools AutoTech ser vice, 4-3 Inter net, 4- 2 TechC onnect BBS, 4-3 TechF ax servi ce, 4-3 humid ity, en viron mental req ui r ement s, 2-2 infor mationa l messages see err[...]
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Pagina 97
I nde x 5 mess ages *Cloc k b ogus. Date reset , 3-11 *C lo ck dea d , 3- 11 *Cloc k e rror, 3-11 *Cloc k r ese t, 3- 11 *CPU fan st o pped, 3-11 *E nv-A r upt err, 3-11 *E nv-A st at e rr, 3-11 *E nv-B r upt err, 3-12 *E nv-B st at e rr, 3-11 *E nv-C r upt err, 3-12 *E nv-C st at e rr, 3-11 *Fans st opped, 3-11 *FLPY for mat er r, 3-11 *FLPY head [...]
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Pagina 98
6 Dell P ower V aul t 7 20N , 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting G ui de Uncor p r oc mchk : code x, 3-2 2 Unsupport ed NVRAM si ze x M B, 3 -16 Unsupport ed SES shelf x, ha y, 3-14, 3-16 x defaul t route, 3- 20 x route to y, 3-20 $ netwo rk connect ivit y, 2-15 built- i n 10/100 Base-T Etherne t, 1-4 expansi on sl ots, 1- 6 Ne[...]
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Pagina 99
I nde x 7 / rack , for ins tall ing the f iler , 2-4 Rebooti ng mess age, 3-21 Repla ce NVRAM batte ries! message, 3-16 requi reme nts docum entati on, xiv elec tric al, 2-2 envi r onment al, 2-3 rack instal lati on, 2-3, 2-4 Reset button o n t he fr ont panel , 1-3 re tu rns , 4-4 robot i c loa der, on tape ba ckup de vice, 2-14 safet y instru[...]
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Pagina 100
8 Dell P ower V aul t 7 20N , 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting G ui de ter min ating SCSI bu s at the t ape dev i c e, 2- 14 termin ol o gy used in thi s manual , xiv th erm al ra ting , 2-2 too l re qui rem ent s, 2-2 troubl esh ooting Diagnost ics Check l ist , 4-6 Inter net t ools, 4- 2 troubl eshoot i ng , using LEDs and [...]