Dell A100 manuale d’uso

Dell™ V ostro™ A100/A180 Setup and Quick Referen ce Guide This guide provides a features overview, specifications, and quick setup, software, and troubleshooting informatio n for your computer . For more infor mation abou t your oper ating sy s tem, dev ices, and tec hnolog ies, see the Dell T echnology Guide at suppor t.dell .com . book.book P[...]

Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer . NOTICE: A NOTICE indicates either potential damage to hardw are or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury , or death. If you purchased[...]

Contents 3 Contents About Y o ur Computer . . . . . . . . 7 Front V iew . . . . . . . . . . . . . . 7 Back V iew . . . . . . . . . . . . . . 8 Back Pan el Connec t ors . . . . . . . 9 V ostro A100 . . . . . . . . . . . . . . 9 V ostro A180 . . . . . . . . . . . . . 10 Setting Up Y our Computer . . . . 11 Quick Setup . . . . . . . . . . . . . 11 Ins[...]

Cont ents 4 Error Messages . . . . . . . . . . . 34 Sy stem Messa ges . . . . . . . . . 40 T r oubl eshoot ing So ftwar e and Hardware Problems . . . . . . . . 42 Dell Diag nost ics . . . . . . . . . . 42 T roublesh ooting T ips . . . . . . . . 45 Power Pr oblems . . . . . . . . . . 45 Memory Problems . . . . . . . . . 46 Lock ups and Softwa re Pro[...]

Contents 5 Onli ne S erv ices . . . . . . . . . . . 64 Auto T e ch Serv ice . . . . . . . . . 65 Automated Ord er-Sta tus Servi ce . . . . . . . . . . . . . . . 65 Proble m s With Y our Order . . . . . 66 Product Informa tion . . . . . . . . . 66 Returning Items for Warranty Repair or Credit . . . . . . . . . . . 66 Befor e Y ou Call . . . . . . . [...]

Cont ents 6 book.book Page 6 Thursday, June 26, 2008 12:10 PM[...]

About Your Compu ter 7 About Y our Compute r Front V iew 1 2 4 5 6 8 7 3 1 optical drive 2 optical-drive eject button 3 optional optical drive bay 4 U SB 2.0 connectors (2) 5 microphone connector 6 headp hone connector 7 power button, power light 8 drive-activity light book.book Page 7 Thursday, June 26, 2008 12:10 PM[...]

About Your Co mputer 8 Back View NOTE: T he serial and parallel c onnectors are availabl e only in Vostro™ A 180. 2 1 4 5 6 3 1 power connector 2 voltage select or switch (optional) 3 power supply light 4 back-p anel connectors 5 expansion card slots 6 padlock r ing book.book Page 8 Thursday, June 26, 2008 12:10 PM[...]

About Your Compu ter 9 Back Panel Connectors V ostro A100 1 2 3 4 5 7 6 8 10 9 1 mouse connector 2 link-integrity light 3 network adapter connector 4 network-activity light 5 line-in connector 6 front line-out conne ctor 7 microphone connector 8 USB 2.0 connectors (4) 9 VGA video connector 10 keyboard connector book.book Page 9 Thursday, June 26, 2[...]

About Your Co mputer 10 V ostro A180 1 2 3 4 5 6 8 7 9 12 11 10 1 mouse connector 2 parallel connector 3 network activity light 4 network adapter connector 5 link-integrity light 6 line-in connector 7 front line-out connector 8 microphone connector 9 USB 2.0 co nnectors (4) 10 VGA video connector 11 serial connector 12 keyboard connector book.book [...]

Setting Up Your Compu ter 11 Setting Up Y our Computer Quick Setup CAUTION: Before you beg in any of t he procedure s in this sect ion, follow the s afety instru ctions that shipped w ith your computer. NOTE: Some dev ices may no t be include d if you did not o rder the m. 1 Connect t he monitor using only one of the following ca bles: the dual mon[...]

Setting Up Your Compute r 12 2 Connec t a USB dev ice, such as a keybo ard or mouse. 3 Connect th e networ k cable. 4 Connect the modem. 5 Connect the power cable (s). book.book Page 12 Thursday, June 26, 2008 12:10 PM[...]

Setting Up Your Compu ter 13 6 Press the pow er butto ns on the monit or and the comput er . 7 Connec t to your ne twork. 4 3 2 1 1 Internet service 2 cable or DSL modem 3 wireless router 4 desktop computer with network adapter 5 desktop computer with USB wireless adapter 6 USB wireless adapter 6 5 book.book Page 13 Thursday, June 26, 2008 12:10 PM[...]

Setting Up Your Compute r 14 Installing Y our Computer in an Enclosure Install ing your c omputer in an enclosu re can restrict the ai rflow an d impact yo ur comput er’ s perform ance, poss ibly causi ng it to ove rheat. Follow the guidel ines below when installing you r computer i n an enclo sure. CAUTION: Bef ore inst alling yo ur comput er in[...]

Setting Up Your Compu ter 15 • If your co mputer is in stalled in a co rner on a desk or un der a des k, leave at least 5.1 -cm (2-inch) cleara nce from the back of the computer to the wall to permit the a irflow require d for proper ve ntila tion. Connecting to the Internet NOTE: ISPs a nd ISP offering s vary by country. T o conne ct to the In t[...]

Setting Up Your Compute r 16 connectio n. If you are usi ng a DSL or cable/satellit e modem co nnection , contact yo ur ISP or cellular phone serv ice for setu p instructio ns. Settin g Up Y our Int ernet Conne cti on T o s et up an I nternet conn ection with a deskt op shor tcut pr ovid ed by yo ur I SP: 1 Save and cl ose any op en files, and exit[...]

Setting Up Your Compu ter 17 4 In the Connect to the Int ernet w indow, click either Bro adban d (PPPoE) or Dial-up , dependi ng on how y ou want to co nnect: • Choose Broa dband if y ou w ill use a DSL, s atellite m odem, c able TV mod em, or Blue tooth ® wi reless tec hnology connect ion. • Chose Dial-up if you will use a dial-up modem or IS[...]

Setting Up Your Compute r 18 book.book Page 18 Thursday, June 26, 2008 12:10 PM[...]

Specificat ions 19 Specif icati ons NOTE: Offerings may var y by regio n. For more i nforma tion rega rding the conf iguration of your comput er , cl ick St art → Help and Suppor t and select the o ption to v iew inform ation about your computer. Processor Processor type Intel ® Atom ™ p roce ssor Inte l Pe ntiu m ® Dual- Core proce ssor Inte[...]

Specificat ions 20 Inte rr upt leve ls 24 24 BIOS chi p (NVRAM ) 4 Mb 8 Mb NIC integrated network in terface ca pable of 10/100 communi cation integrate d network i nterface c apable of 10/100 comm unication Memory V ostro A100 V ostr o A180 T ype 533 M Hz 667/8 00 MHz Memory c onnect ors one two Memory capacitie s 512 MB , 1 GB or 2 GB 512 MB, 1 G[...]

Specificat ions 21 Video Vostro A1 00 Vostro A 180 T y pe: Integrat ed Intel integ rated v ideo GMA 95 0 up to 256-M B video me mory (share d) at total sy s tem me mory of grea ter than 512 MB Intel Gra phics Me dia Accele rator 3100 Discre te N/A option al PCI Express x16 graph ics card (up t o 25 W) Audio T y pe Intel Hig h Definit ion Audio book[...]

Specificat ions 22 Expansio n Bus V ostro A100 V ostro A1 80 Bus type PCI 2.3 SA T A 1.0 and 2. 0 USB 2 .0 PCI 2.3 PCI Express 1.0 A SA T A 1.0 and 2. 0 USB 2. 0 Bus spe ed 133 MB/ s (PCI) 1.5 Gb ps and 3 .0 Gbps (SA T A) 480-Mb ps hig h speed , 12-Mbp s full speed , 1.2-Mbps low speed (USB) 133 M B/s (P CI) x1-slo t bidirecti onal sp eed — 50 0 [...]

Specificat ions 23 PCI Express x1 N/A one connect or size N/A 36 pins connect or dat a widt h (maxim um) N/A 1 PCI Express lane PCI Express x1 6 N/A one connect or size N/A 16 4 pins connect or dat a widt h (maxim um) N/A 16 PCI Ex press lanes Driv es V ostro A100 V ostro A180 Externall y access ible: two 3.5-in ch driv e bay s two 3.5- inch drive [...]

Specificat ions 24 Available devices • up to two 3.5 -inch SA T A hard drive s • two 5. 25-inch optica l dis c drive bay s • up to four 3.5-i nch SA T A hard driv es • two 5.25- inch o ptical d isc d rive bay s Connectors V ostro A100 V ostro A180 External con necto rs: Vid eo 15-hol e connector 15-hol e connecto r Network adapte r RJ45 con[...]

Specificat ions 25 Sy s tem board co nnecto rs: Serial A T A two 7-pi n connec tors four 7-pin conn ectors Floppy drive N/A one 34-p in connect or Proce ssor fa n N/A one 4-pi n connecto r Ch assi s fan one 4-pi n connec tor one 4-pi n connecto r PCI 2.3 one 124- pin connec tor two 124 -pin conne ctors PCI Expre ss x1 N/A one 36-p in connect or PCI[...]

Specificat ions 26 Power 12V one 4-pin connector one 4- pin connec tor Power one 24-pi n connect or on e 24-pin connector Controls and L ights Vo s t ro A 10 0 Vo s t ro A 18 0 Front o f co mputer: Power button push button pus h button Power light blue light — Pow er on state blinkin g blue light— Standby st ate off (no light) — Po wer off st[...]

Specificat ions 27 Rear of comput er: Link inte grity lig ht (on the inte grated ne twork ad apter ) green light — A good conn ection exists betwee n the net work and th e computer . off (no light ) — The comput er is not detecting a ph y s ical con nection to th e network. green l ight — A goo d connec tion exists be tween the ne twork an d [...]

Specificat ions 28 Power DC power supply: Wa ttage 180 W Maximum heat diss ipation ( MHD) 614 BTU/ hr Heat dissipation is calculated by using the power supply wattage rating. V oltage (see the safety info rmation that ship ped with yo ur comput er for import ant v oltage sett ing info rmation) 200-240 V AC, 50/ 60 Hz, 3.5 A 115/230 V AC, 50/60 Hz, [...]

Specificat ions 29 Depth 45. 0 cm (17. 7 inches ) We ight 12.7 kg (28.0 l b ) Environme ntal T em perature : Operat ing 10° to 35°C (50° to 95°F) Storage –40° to 65°C (–40° t o 149°F ) Relative h umidity 20% to 80% (noncon densi ng) Maximum vibration: Storage 5~500 Hz, 2.2 Grms, 15 mins per s ide Maximum shock: Operat ing 40 G +/ - 5%, [...]

Specificat ions 30 Alti tude: Operatin g –15.2 t o 3048 m (– 50 to 1 0,000 ft) Storag e –15.2 to 10 ,668 m (–50 to 35 ,000 ft) Airborne contamin ant leve l G2 or low er as defined b y ISA-S71 .04-198 5 Environme ntal (Cont inued) book.book Page 30 Thursday, June 26, 2008 12:10 PM[...]

Troub leshoot ing 31 T roub leshooti ng CAUTION: T o guard ag ainst t he likeliho od of electric s hock, lac eration by moving fan blades, or other exp ected inj uries, alw ay s unplug y our compu ter from the e lectrica l outlet b efore opening the cover . CAUTION: Before you beg in any of t he procedure s in this sect ion, follow the s afety inst[...]

Troubles hooting 32 If your co mputer b eeps durin g start-u p: 1 Write down th e beep code. 2 Run the Dell Diagno stics to i dentify a m ore seriou s cause (s ee "Dell D iagnosti cs" on page 42). Code (repe tit ive short be eps) Desc ription Sugges ted Remedy 1 BIOS checksum failure. Possible sy stem board failure Cont act Dell . 2 No me[...]

Troub leshoot ing 33 4 RAM Read/Write f ailure Ensure t hat no specia l memory module/me mory con nector placeme nt r equiremen ts exis t (see you r Service M anual at suppo rt.dell. com ). V erify that the memory modules th at you are installi n g are compa tible wit h your co mputer (see your Serv ice Manu al at suppo rt.dell. com ). If the probl[...]

Troubles hooting 34 Error Messag es CAUTION: Bef ore yo u begin a ny of th e procedure s in this sect ion, fo llow the safe ty instruc tions th at shippe d with yo ur computer. If the messa ge is not list ed, see the do cument ation for the ope rating sy ste m or the program that was running when the me ssage appeared . A UXILIARY DEVICE FAILURE ?[...]

Troub leshoot ing 35 D RIVE NOT READY — The ope ration requi res a hard drive i n the bay bef ore it can continu e. Instal l a hard drive i n the hard dri ve bay. See your Service Manual at suppor t.dell.c om for more informat ion. E RROR READING PCMCIA CARD — The computer ca nnot ident ify the Express Card. Reinsert the card or t ry another ca[...]

Troubles hooting 36 H ARD - DISK DRIVE CONTROLLER FAILURE 0— The hard drive does not respo nd to command s from t he computer . Shut down t he computer, re move th e hard drive (s ee your Serv ice Manual at suppor t.dell.c om ), and b oot the comp uter from a CD. Then , shut down the comp uter , reinstal l the hard driv e, and rest art the com pu[...]

Troub leshoot ing 37 K EYBOARD CONTROLLER FAIL URE — Fo r externa l keyboards , check t he cable con nection . Resta rt the com puter , and avoi d touch ing th e keyboa rd or the mouse during the boot ro utine. Ru n the Keyboard Controller t e st in the Dell Diagnostics (see "Del l Diagnos tics" on pa ge 42). K EYBOARD DATA LINE FAI LUR[...]

Troubles hooting 38 M EMORY DOUBLE WO RD L OGIC FAILURE AT ADDRESS , RE AD VALUE EXPECTING VALUE — A memory module may be faulty or improperly seated. Reinstall the memory modules and, if nec essary, replace them . See your Se rvice Manual at support. dell.c om for more information. M EMORY ODD / EVEN LOGIC FAILURE AT ADDRESS , RE AD VALUE EXPECT[...]

Troub leshoot ing 39 O PTIO NA L ROM BAD CHECKSUM — Th e optional ROM has failed . Contact Dell (see "Contac ting Del l" on page 69). A REQUIRED .DLL FILE WAS NOT FOUND — The pro gram tha t you are trying to open is mis sing an es sential file . Remove and then reinstall the program. Micros oft ® Windows Vis ta ® : 1 Click the Windo[...]

Troubles hooting 40 Connect y our computer to an elect rical outlet to charge the battery. If the problem persists, con tact Dell (see " Contacting D ell" on pag e 69). T IME - OF - DAY NOT SET - PLEASE RUN THE S YS T E M S ET UP PROGRAM — The tim e or date sto red in the sy ste m setup program do es not match the sy stem clock. Corre c[...]

Troub leshoot ing 41 CMOS CHECKSUM ERRO R — Possi ble sy stem boa rd failure or RTC bat tery low. Replace the battery. See your Serv ice Manua l at suppor t.dell.c om or s ee " Contacti ng De ll" on page 69 f or assista nce. CPU FAN FAILURE — Pr ocessor f an failure. Replace processo r fan. See you r Service Manu al at suppor t.dell.c[...]

Troubles hooting 42 NOTICE - H ARD D RI VE SELF MONITORING SYSTEM HAS REPORTED THAT A PARA ME TER HAS EXCEED ED ITS NORMA L OPERA TING RANGE . D ELL RECOMMENDS THAT YOU BACK UP YOUR DATA REGULARLY . A PARAMETER OUT OF RANGE MAY OR MAY NOT INDICATE A POTENTIAL HARD DRIVE PROBLEM — S.M .A.R. T error , poss ibl e har d drive failur e. This feature c[...]

Troub leshoot ing 43 When to Use the Dell Diagnostics If you exper ience a prob lem with your comp uter , perform the check s in Lockups and Soft ware Problems (see "Lockups and Software Problems" on page 47) and run the D ell Diagnos tics before you contact Dell for te chnical assistan ce. It is recomme nded th at you print t hese proce [...]

Troubles hooting 44 NOTE: If you see a m essage stating that no diagnostics utility partition has been foun d, run the Del l Diagnos tics from the D rivers an d Util ities m edia. 4 Press any key to start the Dell Dia gnost ics from the di agnostics utility pa rtition on y our hard dri ve, and follow the ins tructions on the scre en. Starting the D[...]

Troub leshoot ing 45 T roubleshooting T ips Follow th ese tips when troubles hooting your computer: • If you added or remo ved a part bef ore the problem s tarted, review th e installat ion procedure s and ens ure that the pa rt is correc tly instal led (see you r Service M anual at support.dell.com ). • If a device does not w ork, ensure that [...]

Troubles hooting 46 • Ensure th at the ma in power cab le and fron t panel cab le are sec urely connect ed to the sy stem bo ard ( see your Service Manual at support .dell.c om ). I F THE POWER LIGHT IS BLUE AND THE COMPUTER IS NOT RESPO NDI NG — • Ensure th at the displ ay is connec ted and powere d on. • If the disp lay is conn ected a nd[...]

Troub leshoot ing 47 • Run the Dell Diagnostics (see "Dell Diagn ostics" on page 42). I F YOU EXPERIENCE OTHER MEMORY PROBLEMS — • Reseat the m emory mo dules (see your Serv ice Manu al at supp ort.del l.com ) to ensu re that your computer i s success fully communicating with th e memory . • Ensure th at you are f ollowi ng the me[...]

Troubles hooting 48 A pr ogram stop s res pondi ng E ND THE PROGRAM — 1 Press <Ctrl> <Shift><Esc> s imultaneo usly to access t he T ask Man ager , and click the Applic ations ta b. 2 Click to select the program that is no lon ger responding , a nd click End T as k . A progra m cras hes re peate dly NOTE: Most software includes i[...]

Troub leshoot ing 49 Other so ftware proble ms C HECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANU FACTU RER FOR TROUBLESHOO TING INFORMATION — • Ensure th at the progr am is co mpatible w ith the opera ting sy stem installed on your computer. • Ensu re that your computer m eets the minimu m hard ware re quirement s need ed t o run[...]

Troubles hooting 50 book.book Page 50 Thursday, June 26, 2008 12:10 PM[...]

Reinst a lling Softwa re 51 Reinstalling Software Drivers Identifying Driver s If you exper ience a prob lem with any device, identif y whether th e driver is the s ource of your problem a nd, if neces sary, update the dr iver . Micros oft ® Windows Vis ta ® : 1 Click the Window s Vista Start button™ , and right-cl ick Comp uter . 2 Click Prop [...]

Reinst a llin g Softwa re 52 2 Click Properties → Devi ce Manage r . NOTE: The User A ccou nt Contro l window m ay appear . If you are an administrator on the computer , click Continue ; otherw ise, contact your administ rator to ent er the Devi ce Manager. 3 Right-click the device f or which the new driver wa s insta lled and click Proper ties .[...]

Reinst a lling Softwa re 53 6 At the Welcome D ell Sy stem Ow ner screen, click Next . NOTE: The Drivers and Utilities program display s dri vers only for hardwa re that came installe d in your computer. I f you inst alled addi tional hardwa re, the drivers for the new hardware might not be displayed. If those driv ers are not d isplayed , exit the[...]

Reinst a llin g Softwa re 54 5 Click the Driver tab → Update Dr iver → Browse my computer for driver software . 6 Click Browse and browse t o the locat ion to which yo u previous ly copied the drive r files. 7 When the na me of the appro priate dr iver appea rs, click the nam e of the driver → OK → Next . 8 Click Fini sh and restart your c [...]

Reinst a lling Softwa re 55 computer i n an und esirable op erating s tate. Any changes that Sy stem Res tore makes to your computer are completely reversible. NOTICE: M ake regul ar backups of your dat a files. Sy st em Restore doe s not mo nitor you r data f iles or r ecove r them . NOTE: The proce dures in thi s docum ent were writt en for the W[...]

Reinst a llin g Softwa re 56 Using Del l™ Factory Image Resto re NOTICE: U sing Dell Fact ory Ima ge Restore perman ently dele tes all data on t he hard drive an d remove s any pro grams or drive rs installed after y ou re ceived your com puter . If possi ble, back up the data before using these opt ions. Us e Dell Fac tory Image Restore on ly if[...]

Reinst a lling Softwa re 57 6 Click Dell F actory I mage Re store . NOTE: Depen ding upon y our configura tion, you m ay need to select Dell Fa ctory T ools , then Dell Fa ctory Image Res tore . 7 On the D ell Factory Im age Rest ore wel come screen, cl ick Next. The Confir m Data De letion scr een appe ars. NOTICE: If you do not want to proce ed w[...]

Reinst a llin g Softwa re 58 NOTE: The Del l Dr ivers an d Utilit ies me dia contai ns driver s that were i nstalle d during the asse mbly of th e computer. U se the Drivers and Ut ilities media to load any required drivers. Depe nding on t he region from which you orde red your computer , or wheth er you reques ted the m edia, the Dell Drivers and[...]

Find ing Infor mat ion 59 Findin g Infor matio n NOTE: Some feature s or medi a may be option al and may no t ship wi th your computer. So me feature s or media m ay not be avai lable in cer tain coun tries. NOTE: Additional informatio n may ship with your co mputer . Docum ent/Medi a/Label Co ntents Service T ag /Expr ess Serv ice Code The Service[...]

Finding In formation 60 Drivers and Util ities Media The Dri vers and U tilities media is a CD o r DVD that m ay have shippe d with your compute r . • A diagn ostic progr am for your co mputer • Driv ers f or your comput er NOTE: Drivers a nd docum entation update s can be found at support .dell.c om . • Deskto p Sy stem Softwar e (DSS ) • [...]

Find ing Infor mat ion 61 Service Ma nual The Servic e Manual for your c omputer can be found at support.dell.com . • How to remo ve and r eplace parts • How to conf igure sy stem settings • How to troubl eshoot and solve proble ms Dell T ech nology Guide The Dell T ech nolog y Gu ide is av ailable on yo ur hard dri ve and on the D ell Suppor[...]

Finding In formation 62 book.book Page 62 Thursday, June 26, 2008 12:10 PM[...]

Gett ing H elp 63 Getti ng H elp Obtaining Assistance CAUTION: If you n eed t o rem ove th e comput er cover , first di sconnect the comput er power an d modem cables f rom all electrical outle ts. Fol low t he saf ety instru ctions that shipped w ith your computer. If you exper ience a prob lem with your comp uter , you can com plete the followin [...]

Gettin g Help 64 you do not ha ve an Expres s Service Code , open the Dell Ac cess orie s folde r , double-c lick the Expre ss Service Code i con, and fol low the direc tions. For instru ctions o n using th e Dell Suppor t, see "T echnical Sup port and Custome r Service" on page 64. NOTE: Some of the fo llowing se rvic es are not alway s [...]

Gett ing H elp 65 • Dell Supp ort e-mail add resses: mobile_s upport @us.dell.com support@us.dell.com la-techs uppo rt@dell.c om (Latin Ame rica and Caribbea n countri es only) apsupport@dell.com (Asian/P aci fic countries only) • Dell Mar keting and Sales e-mail ad dresses: apmarketing@dell.com (Asi an/P aci fic countries only) sales_c anada @[...]

Gettin g Help 66 Problems With Y our Order If you hav e a proble m with your or der , suc h as missing p arts, wron g parts, or incorrect billing, contact Dell for custo mer assista nce. Have y our invoice or packing s lip available when yo u call. For the teleph one numbe r to call for your re gion , see "Contact ing Dell" on pag e 69. P[...]

Gett ing H elp 67 5 Pack the eq uipment to be re turned in the original (or equival ent) pack ing mater ials. Y ou are res ponsib le for payi ng sh ipping expe nses . Y ou are also respon sible for i nsuring a ny product returned , and yo u assum e the risk of loss duri ng shipment to Dell . Collect On Delivery (C.O.D .) package s are not accepted.[...]

Gettin g Help 68 Diagn ostics Checkl ist Name: Date: Addre ss: Phon e number: Servic e T ag ( bar code o n the back or b ottom of th e comput er): Expr ess Servic e Code: Return Ma terial Aut horization Number ( if provided by Dell su pport techn ician): Operat ing sy ste m and vers ion: Devices : Expans ion cards : Are you connect ed to a netwo rk[...]

Gett ing H elp 69 Contacting Dell For cust omers i n the Unite d States, call 800-W WW- DELL (8 00-999-335 5). NOTE: If you do no t have a n active Int ernet connect ion, yo u can find co ntact informatio n on your purchas e invoice, pack ing slip, bill, or Dell pro duct catalog . Dell prov ides se veral online a nd teleph one-bas ed support and se[...]

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Index 71 Index B beep code s, 3 1 C connect ing modem, 1 2 monitor , 1 1 network , 1 3 power ca bles, 1 2 contact ing Del l , 63, 69 D Dell c o nt ac t i ng , 63, 69 Factory Imag e Restor e, 5 6 technical support and customer s ervice, 6 4 T ech nical Upda te Service , 4 9 Dell Diag nostics, 42 starting f rom the D rivers an d Utilities media, 44 s[...]

Index 72 documen tation, 59 Dell T e chnology Gui de, 6 1 Service M anual, 6 1 driver s, 51 Drivers an d Util ities media , 6 0 identifying , 5 1 reinstalling, 5 1 returning t o a previou s version, 5 1 Drivers and Utilitie s media, 52, 60 Dell Di agnostics , 4 2 E End User Li cense Agreem ent (EULA), 60 ergonom ics info rmation, 60 error m essages[...]

Index 73 memo ry troubl eshooti ng, 4 6 N networks, 13 connect ing, 1 3 O operat ing sy stem Dell Fac tory I mage R estore , 5 6 media, 5 7 reinst alling, 5 9 Sy stem Restore, 5 4 Operatin g Sy stem media, 59 operat ing sy stem p roduct key , 61 P phone nu m bers, 69 powe r power light c onditions , 4 5 troublesho oting, 4 5 problems restore to pre[...]

Index 74 Servic e Manual, 61 Servic e T ag, 59 setup computer, 11 installing your comp uter in an en closure, 1 4 Internet, 1 6 quick s etup, 1 1 software problems, 4 8 reinstalling, 5 1 trouble shooti ng, 4 8 - 4 9 updates , 4 9 specificatio ns all, 1 9 audio, 2 1 connecto rs, 2 4 controls an d lights, 2 6 drives, 2 3 environ mental, 2 9 expansi o[...]

Index 75 troub leshooti ng (con tinued) error me ssage s, 3 4 memory, 46 power , 4 5 power li ght conditi ons, 45 power light s, 3 1 progra m crashes, 4 7 programs and Windows compatibilit y, 4 8 res tore to prev ious st ate, 54 s o f t wa re , 47-49 tips, 45 U update s softwar e and hardw are, 4 9 W warrant y i nforma tion, 60 Windows Licen se lab[...]

Index 76 book.book Page 76 Thursday, June 26, 2008 12:10 PM[...]