Ericsson 4422 manuale d’uso

? Cover Page Graphic Place the graphic directly on the page, do not care about putting it in th e text flow . Select Graphics > Properties and make the following settings: • Width: 15,4 cm (Important!) • Height: 11,2 cm (May be smaller) • T op: 5,3 cm (Important!) • Left: -0,3 cm (Important!) This text should then be hidd en. Dialog 4422[...]

BusinessPhone – Ericsson Dialog 4422 IP Office 2 EN/LZTBS 180 344 R2A © Ericsson Enterprise AB 2006[...]

3 BusinessPhone – Ericsson Dialog 4422 IP Office Ta b l e o f C o n t e n t s T able of Contents Wel come ............ ....................... ...................... . 4 Description . ...................... ......................... ....... 8 Start the Phone – Log On/Off .................. ....... 16 Incoming Calls .............. ..............[...]

Welc ome BusinessPhone – Ericsson Dialog 4422 IP Office 4 We l c o m e Welcome to the User Guide for the Dialog 4422 IP Office in the BusinessPhone Communication Pl atform from Ericsson. The BusinessPhone Communicat ion Platform consists of BusinessPhone Compact, BusinessPhone 50, BusinessPhone 128i and BusinessPhone 250. The feat ures describ ed[...]

5 BusinessPhone – Ericsson Dialog 4422 IP Office Welc ome Copyright All rights reserved. No parts of th is publication ma y be reproduced, stored in retrieval systems, or tr ansmitted in any form or by any means, electronic, mechanical, photocopying, recor d ing or otherwise, without prior written pe rmission of the publisher exc ept in accordanc[...]

Welc ome BusinessPhone – Ericsson Dialog 4422 IP Office 6 Important User Information Safety instructions Read these safety i nstructions before use! Note: When using your telephone or connected equipment, the following basi c safety precautions should always be followed to reduce risk of fire, electrical shock and other personal injury . • Foll[...]

7 BusinessPhone – Ericsson Dialog 4422 IP Office Welc ome • The handset ma y attract and retain small metal objects in the earcap r egion. The phone can be powered either from the LAN or from a 24 V AC/ AC plug-in power adapter . • Only use applicable 24 V AC/A C plug-in adapters (power supplies) li sted below or an a dapter approved by your [...]

Descriptio n BusinessPhone – Ericsson Dialog 4422 IP Office 8 Description 15 3 5 7 11 9 10 14 13 12 1 18 3 17 3 2 6 4 16 3 8[...]

9 BusinessPhone – Ericsson Dialog 4422 IP Office Description 1D i s p l a y Flexible graphical two-line display . See section “Display Information ” on page 12. 2 Settings T o switch the phone into Settings mode. See section “ Settings ” on page 75. 3 Progr ammable keys T o store numbers, pr ogram functions. Can be programmed as dial by n[...]

Descriptio n BusinessPhone – Ericsson Dialog 4422 IP Office 10 10 Headset key See section “ Accessories ” on page 91. 11 Clear key / E xit key / Log off key • T o disconnect calls or exit a function. Can always be pressed instead of replacing the handset. • T o exit the Settings mode. See sect ion “ Settings ” on page 75. • T o log [...]

11 BusinessPhone – Ericsson Dialog 4422 IP Office Description Hidden key functions As described above, the keys number ed 8, 9 and 11 have some hidden functions that are not show n on the keys. Only the standard symbols are shown (V olum e, Loudspeaker and C). The picture below expl ains which key to press in each situation: Lamp Indications The [...]

Descriptio n BusinessPhone – Ericsson Dialog 4422 IP Office 12 Display Information The display provides f eedback information such as time and date, and connected phone numbers. When an information ends with three dots (...) , this means that the system is working or waiting for your action. When an information ends with an exclamation mark (!), [...]

13 BusinessPhone – Ericsson Dialog 4422 IP Office Description Display symbols v Level bar Indicates the ringing volume, handset/headset volume e Scroll bar If a list in the Settings menu is t oo long to be shown in the display , a scroll bar appears as an indicator . Y or Z New missed call Indicates a new missed and not check ed incoming call in [...]

Descriptio n BusinessPhone – Ericsson Dialog 4422 IP Office 14 Menu Structure Below you find the menu structure for each of the menus that can be selected when the Settings key has been pressed. When you are navigating through the menus, the selected menu is highlighte d with a black frame. **) This menu is set to view-onl y . Modifications can o[...]

15 BusinessPhone – Ericsson Dialog 4422 IP Office Description T ones & Signals T ones are audible in the handset. Ringing signals are emitted from the phone. Note: The tones and ringing signals in this guide refer to the standard system but may vary between countries. Dial tone (System ready to acce pt digits.) Special dial tone (System ready[...]

Start the Phone – Log On/Off BusinessPhone – Ericsson Dialog 4422 IP Office 16 Start the Phone – Log On/Off All system settings for your IP ph one must be set by the system administrator before you can use the phone. When this is done, and the phone is connected to the loc al network (LAN), your phone starts the st art-up procedur e automatic[...]

17 BusinessPhone – Ericsson Dialog 4422 IP Office Start the Phone – Lo g On/Off Start the Phone Startup procedur e All the system settings for your IP phone must be set by the system administrator before you can use the phone. Connect the phone to the local network. See the Installation section, “ Install Cables ” on page 110. Note: Dependi[...]

Start the Phone – Log On/Off BusinessPhone – Ericsson Dialog 4422 IP Office 18 LAN access control (network authentication) (Dialog 4422 v . 2 phone only). Y our telephone might require a network authentication to gain access to the network. In this ca se you must enter a valid user identity an d password. Note: The user identity and passw ord u[...]

19 BusinessPhone – Ericsson Dialog 4422 IP Office Start the Phone – Lo g On/Off Continued startup procedure The display shows: The x indicates a timer counting down se conds. If no key is pressed during this time, “no ch ange” is selected automatically . Note: Y ou can speed up the pro cedure by pressing the Speaker key . The administrator [...]

Start the Phone – Log On/Off BusinessPhone – Ericsson Dialog 4422 IP Office 20 Update software If a new software for your IP-telep hone has been made available on your LAN by your sy stem admini strator , the following displays might appear: The x indicates a timer counting down se conds. If no key is pressed during this time (appr ox imately .[...]

21 BusinessPhone – Ericsson Dialog 4422 IP Office Start the Phone – Lo g On/Off Log on The following options exist: 1 Y ou are allowed to log on and lo g off the phone. This is the most common option. 2 The telephone is always logged on with a default number . Y ou cannot log on or off. This opti on can be used for phones in conference rooms, r[...]

Start the Phone – Log On/Off BusinessPhone – Ericsson Dialog 4422 IP Office 22 Option 1 - S OS call function is enabled : If the SOS call function is enabled, the text For SOS c alls, dial 112 is shown. The number for SOS calls might vary between countries. If a password is r equested, the dis play shows: Notes: The last setting used (by pr evi[...]

23 BusinessPhone – Ericsson Dialog 4422 IP Office Start the Phone – Lo g On/Off Option 2 The following idle mod e menu is displayed, and the phone is read y for use. Note: It is not possible to log of f, when a phone has been programmed according to this option. Option 3 The phone is logged on with the default number . Y ou can log on with your[...]

Start the Phone – Log On/Off BusinessPhone – Ericsson Dialog 4422 IP Office 24 Entering letters and numbers Y ou can see the most common letters above each key on the phone. T o get the letter A press key 2 once, for B pr ess key 2 twice, to get C press key 2 three times, and so on. Note: If the word to enter c ontains a digit, the digit can be[...]

25 BusinessPhone – Ericsson Dialog 4422 IP Office Start the Phone – Lo g On/Off Log of f í Press to log off. Press and hold the key for at least one second. The text Log off? is displayed. Â Press to confirm (wit hin four seconds). The Log on menu is displayed. User not logged on! EXTENSION 5446[...]

Incoming Calls BusinessPhone – Ericsson Dialog 4422 IP Office 26 Incoming Calls A ringing signal, a flashing Line key lamp and the display indicate an incoming call. Answer Calls When you receive an incoming call, the display shows: u Lift the handset to accept the call. Handsfree (Dialog 4422 v . 2 phone only). Line Ö Ô Press without lifting t[...]

27 BusinessPhone – Ericsson Dialog 4422 IP Office Incoming Ca lls T o another extension (Call pick-up) Y ou can answer a call to another ex tension from any phone in your office. uz Call the ringing extensio n. Yo u r e c e i v e b u s y t o n e . 6 Pres s. Note: The number for answering cal ls to another extension may differ from country t o cou[...]

Outgoing Calls BusinessPhone – Ericsson Dialog 4422 IP Office 28 Outgoing Calls Make Calls T o make internal and exter nal calls: z Enter either a directory numbe r to make an inter nal call. Or: 0z Enter the di git(s) for ex ternal l ine access and the d esired public number . Note: Which digit to press for external line access depends on the co[...]

29 BusinessPhone – Ericsson Dialog 4422 IP Office Outgoing Calls Handsfree (Dialog 4422 v . 2 phone only). Line Ö Ô or  Pr ess without lifting the handset. z Enter the internal or external number . When the call is established, yo u will be connected to t he other party via the loudspeaker and microphone. í Press to terminate a handsfree cal[...]

Outgoing Calls BusinessPhone – Ericsson Dialog 4422 IP Office 30 Last External Number Redial When you initiate an ex ter nal call, the system automa tically stores all dialled digits, regard less of wh ethe r the call was successful or not. Stored numbers can consis t of a maximum of 32 digits. *** u Pr e ss to redial the last dialled exter nal n[...]

31 BusinessPhone – Ericsson Dialog 4422 IP Office Outgoing Calls Busy Extension Y ou call an extension and receive busy tone. Camp-on Y ou can notify a busy extension of your call by sending a call waiting tone ( if this fu nction is allo wed). 4 Press to camp-on. Keep handset off hook . When the called extension replaces the handset, it will be [...]

Outgoing Calls BusinessPhone – Ericsson Dialog 4422 IP Office 32 Abbreviated Numbers By using Abbreviated Numbers, you can make call s simply by pressing a few keys. Frequently us ed exter nal numbers are stored as Common Abbreviated Numbers in the exchange. Y our personal most frequently used exter nal numbers can be stored and used on the progr[...]

33 BusinessPhone – Ericsson Dialog 4422 IP Office Outgoing Calls Individual Abbr eviated Numbers Y ou can program and activate your most frequently used externa l numbers o n the digit keys 0 to 9 . Note: T o prog ram individual abb reviated numbers, y our extension has to be authorized by the system administrator . u* * Lift the handset and pres[...]

Outgoing Calls BusinessPhone – Ericsson Dialog 4422 IP Office 34 Cancel one specific Individual Abbreviate d Number u Lift the handset. #51* Pres s. z # Enter an Abbreviated Number betw een 0 and 9 and press. Cancel all Individual Abbreviated Numbers u Lift the handset. #51# Pres s. Confirmation tone. D ial by Contacts (Dialog 4422 v . 2 phone on[...]

35 BusinessPhone – Ericsson Dialog 4422 IP Office Outgoing Calls Call List The phone keeps a Call List with up to 50 entries that includes missed calls, incoming calls, ou tgoing calls and answered calls. Note: If a power failure occurs, the list is cleared. If the network d oes not displa y the number of an incoming call, the call will be stored[...]

Outgoing Calls BusinessPhone – Ericsson Dialog 4422 IP Office 36 Remove a list entry í Press to r emove the shown entry from the Call List. Exit the Call List Call List Ô Press to exit t h e Call List.[...]

37 BusinessPhone – Ericsson Dialog 4422 IP Office During Calls During Calls The BusinessPhone Communication Plat form allows you to handle calls in many different ways. Y o u can switch between handset and monitoring, mute the micr ophone, make an inquiry , transfer the call, establish a conference or put the call on hold to perform othe r tasks.[...]

During Calls BusinessPhone – Ericsson Dialog 4422 IP Office 38 From handset to handsfr ee (Dialog 4422 v . 2 phone only). Y ou hav e an ongoing conv ersation via the ha ndset. Â Press to switch the loudspeaker on. Handsfree conversation. Note: Y ou can adjust the volume, see section “ Handset and Loudspeaker V olume ” on page 87. í Press to[...]

39 BusinessPhone – Ericsson Dialog 4422 IP Office During Calls Mute Y ou have an ongoing conversation. É Press to switch the microphone on or off. When the lamp is lit, the person on the line will not be able to hear the conversation in your room. Inquiry During an ongoing conver satio n you wa nt to ma ke an in quiry t o an internal o r externa[...]

During Calls BusinessPhone – Ericsson Dialog 4422 IP Office 40 T ransfer Y ou have an ongoing inter nal or extern al conversation and you want to transfer the ongoing call. Line Ö Ô Press. z Enter the number of the third party . Y ou can transfer the call before answer or wait for answer . Note: Please read the notes and warnings in section “[...]

41 BusinessPhone – Ericsson Dialog 4422 IP Office During Calls Call W aiting If you hear the Call Waiting tone during an ongoing conversation, another person is tryin g to contact you. í Pres s. The ongoing call is terminated and the waiting call will be signalled on your phone. Line Ö Ô Press the flashing Line key . Confer ence Y ou have an o[...]

During Calls BusinessPhone – Ericsson Dialog 4422 IP Office 42 Individual Hold Y ou have an ongoing conversati on. Now you want to put the ongoing call on hold for a short while. Line Õ Ô Press the Line key . The call can be picked up o n your extension within one minute, or if not it will r ecall on your extension. Line Ö Ô Press again to r [...]

43 BusinessPhone – Ericsson Dialog 4422 IP Office During Calls Send Message T o send a message to an extens ion when you receive busy tone or get no answer . Callback message T o send a Call Me message. 9# Press to send. V oice message T o send a V oice message. 99 Press and speak. * Press to play-back and listen to your reco rding. 9 Press and s[...]

Call Forwar ding BusinessPhone – Ericsson Dialog 4422 IP Office 44 Call Forwar ding When you are not available to take calls or decide to answer your calls on another extension, it is us eful to forward your calls to an alternate answering posi tion. The alte rnate an swering position can either be a pre-programmed one ( Diversion when your exten[...]

45 BusinessPhone – Ericsson Dialog 4422 IP Office Call Forwar ding Diversion when your extension is not active If your extension is not active ( logg ed off) your system administrator can program it to automatically divert calls to a pre-programmed diversion address. Fixed Diversion This function directs your calls to a pr e-programmed diversion [...]

Call Forwar ding BusinessPhone – Ericsson Dialog 4422 IP Office 46 Individual Diversion This feature allows you to divert yo ur calls to inter nal and exter nal diversion address, e.g. to any directory number , a colleague’ s extension, an exter nal number or a common abbreviated number (e.g. your mobile phone). Program and activate Inter nal D[...]

47 BusinessPhone – Ericsson Dialog 4422 IP Office Call Forwar ding Program and activate E xternal Diversion Divert your calls to a new exter nal diversion address: Note: T o use th e external diversion fu nction, your exten sion has to be authorized by the system administrator . *22* Pres s. 0z Enter the digi t(s) for exter nal line access and en[...]

Call Forwar ding BusinessPhone – Ericsson Dialog 4422 IP Office 48 Re-activate External Dive rsion Divert your calls to an exter nal diversion address. *22*# Press to activate the pr og rammed External Diversion. V erification tone. Y ou can make ou tgoing calls as usual. A special dial tone and the display indication reminds you that ca ll forwa[...]

49 BusinessPhone – Ericsson Dialog 4422 IP Office Call Forwar ding Follow-me If you are in another room, you can still answer your calls by forwarding them to where yo u ar e. T o activate Follow-me, Individual Int er nal Diversion mu st be active on your telephone. Activate Follow-me Note: This procedure has to be executed from the telephone the[...]

Call Forwar ding BusinessPhone – Ericsson Dialog 4422 IP Office 50 Bypass Call Forwarding Bypass Call Forward ing allows you to call a specific extension even if Call Forwarding is activated on this extension. Note: T o us e this funct ion, your extens ion has to be authorized by the system administrator . *60* Pres s. z Enter extension number . [...]

51 BusinessPhone – Ericsson Dialog 4422 IP Office Absence Information Absence Information If you are not in the office for a certain period of time (e.g. meeting, vacation, lunch, illness), thi s feature allows you to inform your callers why you are absent. External callers will be routed to the operator who also has access to your absence info. [...]

Absence Information BusinessPhone – Ericsson Dialog 4422 IP Office 52 Enter Information T o store text or voice information. *23* Press to enter the information mode. Select Pre-defined T ext or Voice Information. Pre-defined texts z Enter Info Co de. z Enter Completing Info from the table below . # Press to enter the information. Internal caller[...]

53 BusinessPhone – Ericsson Dialog 4422 IP Office Absence Information Pre-defined text example: V acatio n, back June 27 *23* Pres s. 5 Enter code. 0627 Enter month and day . # Pres s. Information active. í Press to finish the procedur e. V oice information *23* Press to enter information mode. 9 Press and speak. * Press to play-back and listen [...]

Absence Information BusinessPhone – Ericsson Dialog 4422 IP Office 54 Change Information Save *23*# Press to deacti vate and save for later use. Information is passive. í Press to finish the procedur e. Use saved information When the information is switched off: *23*# Press to activate sav ed information. Information is active. í Press to finis[...]

55 BusinessPhone – Ericsson Dialog 4422 IP Office Mailbox System Mailbox System While you are away from the offi ce, callers can leave messages in your mailbox. Y ou are also able to configure you r mailbox with your personal greeting, see section “ Change your Personal Greeting ” on page 59. The first time you ente r the mailbox system (o nl[...]

Mailbox System BusinessPhone – Ericsson Dialog 4422 IP Office 56 Note: For daily use, it is recommended to ask your syste m administrator to define the mailbox as your pre- programmed diversion address. Once this is defined, you only have to enter *21# to activate your mailbox. The system administrator can al so define whether or not the mailbox [...]

57 BusinessPhone – Ericsson Dialog 4422 IP Office Mailbox System Access the Mailbox The following mailbox functions can be accessed from your own extension, any other inter nal extens ion or from an external position (e.g. mobile phone) • Listen to available messages • Change your personal greeting • Send messages • Set up Outcall (Extern[...]

Mailbox System BusinessPhone – Ericsson Dialog 4422 IP Office 58 Listen to your Messages Received messages are divided into the following three categories: • New messages (not heard); indi cated by a flashing message LED and a special dial tone. • Heard messages; indicated by a lighting message LED and a special dial tone. • Store d message[...]

59 BusinessPhone – Ericsson Dialog 4422 IP Office Mailbox System Forward a V oice Message A copy of your received voice mess ages (in the individual mailbox) can be forwarded to other ma ilbox numbers (i ndividu al or common). When you forward a voice message (heard or stored) to an individual mailbox, the mailb ox number is the same as the exten[...]

Mailbox System BusinessPhone – Ericsson Dialog 4422 IP Office 60 Send Messages via your Mailbox With this funct ion, th e mailbox system allows you to record and send messages from your mailb ox to any other internal mailbox without calling the re spective mailbox owner . A recorded message can either be sent to one or to mu ltiple mail boxes. No[...]

61 BusinessPhone – Ericsson Dialog 4422 IP Office Mailbox System • Notification without mailbox access: Y ou get a short voice announcement informing you that someone has left a message for you. Y ou acknowledge the notification by pressing any key . Y ou ha ve to call back the mailbox system to retrieve the message. Note: If you do not acknowl[...]

Mailbox System BusinessPhone – Ericsson Dialog 4422 IP Office 62 Change Password Change the password via your mailbox Access the mailb ox. (See chapter “ Access the Mailbox ” on page 57.) Listen and follow the voice anno uncements in th e main menu. 5 Select to change the password. Listen and follow the dedicated voice announce ments. í Pres[...]

63 BusinessPhone – Ericsson Dialog 4422 IP Office Mailbox System Dictaphone Function If you want to recor d and retrieve personal voice messages you, can use the Dictaphone function. A Dictaphone message is treated as a normal message. For information on how t o retrieve Dictaphone messages, see sectio n “ Listen to your Messages ” on page 58[...]

Group Featur es BusinessPhone – Ericsson Dialog 4422 IP Office 64 Gr oup Features When you are working together in a team, the following group facilities can be very useful. Key system With this function, all (or selected ) external lines are represented by pre-pr o grammed keys on all phones. For each extern al line, a Function key has to be pro[...]

65 BusinessPhone – Ericsson Dialog 4422 IP Office Group Featur es Supervision/T elephone Attendance A Function key can also be programmed for Supervision and handling cal ls for a group of extensions. If a Su pervision/ Attendance key is programmed on your telephone, you are able to call the other group members or answer incoming calls for the gr[...]

Group Featur es BusinessPhone – Ericsson Dialog 4422 IP Office 66 Gr oup Call-pick-up In a pick-up group, any member can answer any individual call to group members. Y ou answer a cal l to the group by dialling a special answering number . Please ask your system administrator for the configured number . u Lift the handset. z Enter the group Call [...]

67 BusinessPhone – Ericsson Dialog 4422 IP Office Group Featur es Incoming calls to the hunt group ar e directed to fr ee extensions in the group. The hunt or der within the gr oup can be changed to suit your needs. If all members of the hunt group ar e busy , an incoming call is being queued. If no one answers this call be fore the programmed ti[...]

Group Featur es BusinessPhone – Ericsson Dialog 4422 IP Office 68 Log out T o log out from one specific hunt group: #28* Press. z Enter the hunt group number . Please ask your system administ rator for the configured number . # Pres s. í Press to finish the procedur e. T o log out from all hunt groups: #28**# Press. í Press to finish the proced[...]

69 BusinessPhone – Ericsson Dialog 4422 IP Office Other Useful Feat ures Other Useful Featur es By using these features your produc tivity will be incr ease d, e.g. you can set reminders for important meetings, place the cost for external calls on separate accounts, listen to music via the loudspeaker and much more... T andem Configuration The T [...]

Other Useful Fe atures BusinessPhone – Ericsson Dialog 4422 IP Office 70 T o deactivate the T andem configur ation #28# Press to log off the secondary tele phone. í Press to finish the procedur e. For incoming calls: •T h e secondary telephone cannot be called and the primary telephone works as a norm al stand-alone telephone. For outgoing cal[...]

71 BusinessPhone – Ericsson Dialog 4422 IP Office Other Useful Feat ures Cancel Reminder #32# Press to cancel all settings. í Press to finish the procedur e. Doorphone The Doorphone is used to monitor the admission to your company , i.e you can open the door lock from your phone. Answering Doorphone calls u Lift the handset. Y ou will be in sp e[...]

Other Useful Fe atures BusinessPhone – Ericsson Dialog 4422 IP Office 72 Direct Inwar d System Access (DISA) If you are working externally an d you ha ve the need to mak e business calls, call your comp any and use the company PBX to make an external call to the desired party . Y ou just pay the costs for the phone call to your co mpany . The oth[...]

73 BusinessPhone – Ericsson Dialog 4422 IP Office Other Useful Feat ures Account Number An Account Number can b e entered to debit telephone cost s to differ ent accounts. Depending on the system configuration the Account Number has to be ente red from a V erified Account Number list (predefined) or yo u can invent your own Account Number . The f[...]

Other Useful Fe atures BusinessPhone – Ericsson Dialog 4422 IP Office 74 Least Cost Routing Least Cost Routing (LCR) automatically selects t he cheapest way to establish the con nection to the desired exter nal number . Please ask your system administrator if this function is installed in your system. If the extension has been configur ed to use [...]

75 BusinessPhone – Ericsson Dialog 4422 IP Office Settings Settings In order to satisfy your per sonal needs, the BusinessPhone Communication Platform and your IP telephone are equipped with many options for an in dividual configuration. The following settings and progra mmable functions are available when you have logged on to your IP telephone:[...]

Settings BusinessPhone – Ericsson Dialog 4422 IP Office 76 Note The programming can also be performed via the web server , see section “ Web Se rv e r ” on page 98. Â Press to select the Program mable Keys menu. Ô Pres s a programmable k ey . Note: The Settings, Call List, Me ssage and Line key are pre-defined and cannot be used as programm[...]

77 BusinessPhone – Ericsson Dialog 4422 IP Office Settings í Press to r etur n to the main Settings menu. Settings Õ Ô Press to exit th e Settings mode. Note: Y ou can remove the transparent cover for writing the names beside the keys, see sect ion “ Install card ” on page 112.[...]

Settings BusinessPhone – Ericsson Dialog 4422 IP Office 78 Ring Signal T one Character There are 10 different pr ogrammable ring signal t one characters on your phone, each corresponding to a digit between 0 and 9. Setting s Ô Press to enter the Settings menu. The display shows the first two configuration options: ì Press + or - until the Ring [...]

79 BusinessPhone – Ericsson Dialog 4422 IP Office Settings Time Format Y ou can change the wa y the time (format) is presented in the display . The time can be shown in 24 or 12 hour clock mode . Setting s Ô Press to enter the Settings menu. The display shows the first two configuration options: ì Press + or - until the Time & date option i[...]

Settings BusinessPhone – Ericsson Dialog 4422 IP Office 80 Date Format Y ou can change the wa y the date (format) is presented in the display . The date can be shown in eight ways (note that there are five alternatives for the DD-MM-YYYY format): Setting s Ô Press to enter the Settings menu. The display shows the first two configuration options:[...]

81 BusinessPhone – Ericsson Dialog 4422 IP Office Settings ì Press + o r - until the Date Format option is selecte d . Â Pres s. The current date format is sele cted and the radio butt on is checked. ì Press + o r - until the desired format i s selected. Â Press to store the selected date format. The date format is changed. Settings Õ Ô Pre[...]

Settings BusinessPhone – Ericsson Dialog 4422 IP Office 82 Set the Time The menu for setting the time is only available if no time server is installed in your system. Setting s Ô Press to enter the Settings menu. The display shows the first two configuration options: ì Press + or - until the Time & date option is selected. Â Pres s. The di[...]

83 BusinessPhone – Ericsson Dialog 4422 IP Office Settings Set the Date The menu for setting the date is only ava ilable if no time server is installed in your system. Setting s Ô Press to enter the Settings menu. The display shows the first two configuration options: ì Press + or - until the Time & date option is selected. Â Pres s. The d[...]

Settings BusinessPhone – Ericsson Dialog 4422 IP Office 84 Language Y ou can change the display menu languag e for your phone. A vailable languages are listed when the Language menu is selected. Setting s Ô Press to enter the settings menu. The display shows the first two configuration options: ì Press + or - until the Lang uage option is selec[...]

85 BusinessPhone – Ericsson Dialog 4422 IP Office Settings Display contrast The display contrast can be changed. Change the contrast on the display Setting s Ô Press ì Press + or - until the Display Contrast option i s selected. Â Pres s. The displays shows: ì Press + o r - to decrease or incr ease the contrast. Â Press to store the contrast[...]

Settings BusinessPhone – Ericsson Dialog 4422 IP Office 86 Option unit (Dialog 4422 v . 2 phone only). If your phone is equipped with an option unit, you can use this menu to select the f uncti on of the op tion unit. Change the function of the option unit Setting s Ô Press ì Press + o r - until the Opti on unit menu is selected. Â Pres s. The[...]

87 BusinessPhone – Ericsson Dialog 4422 IP Office Settings Handset and Loudspeaker V olume Use the V olume keys to change the volume of the handset or loudspeaker during a call. Adjust the handset listening volume when the handset is off hook. Adjust the loudspeaker volume wh en dial tone is heard via the loudspeaker , or during a monitoring call[...]

Settings BusinessPhone – Ericsson Dialog 4422 IP Office 88 Â Pres s. The current hearing level is selected and the ra dio butt on is checked. ì Press + o r - to change between the values Standar d and Incr eased. Â Press to store the selected hearing lev el. Settings Õ Ô Press to return to idle mode. If you want to return to the previous men[...]

89 BusinessPhone – Ericsson Dialog 4422 IP Office Settings Silent Ringing If you do not wan t to be disturbed by the ring signal but still want to be able t o answer an incomi ng call, you can switch off the ring signal. Incoming calls are only indi cated by a flashing line lamp and display informat ion. É Press to switch off the ring sig nal. T[...]

Settings BusinessPhone – Ericsson Dialog 4422 IP Office 90 Alternative Programming for Camp-on, Automatic Callback, Call pick-up, Intrusion The associated number for using the Camp-on, Automatic Callback, Ca ll pi ck-up or the Intrusion fu nction may vary from country to country . If you canno t use a code for a specific function, maybe your exch[...]

91 BusinessPhone – Ericsson Dialog 4422 IP Office Accessories Accessories This chapter describes optional feat ures that can be used t ogether with your BusinessPhone telephone. Key panel (Dialog 4422 v . 2 phone only). In newer versions of the exh ange your phone can be equipped with 1 additional key panel (type DB Y 419 01). The key panel offer[...]

Accessories BusinessPhone – Ericsson Dialog 4422 IP Office 92 Headset (optional) T o install the headset, see section “ Install Cables ” on page 110. The following headset f unctions are available. Answer calls Í Press to answer . The Headset key lamp is tur ned on. Note: When the phone is set for Headset Preset, you can also press the flash[...]

93 BusinessPhone – Ericsson Dialog 4422 IP Office Accessories From handset to headset Í Pres s. The Headset key lamp is tur ned on. d Replace the handse t. Headset with Group Listening (Dialog 4422 v . 1 phone only). Â Press to toggle between he adset with or without Group Listening. From headset to monitoring (Dialog 4422 v . 1 phone only). Â[...]

Accessories BusinessPhone – Ericsson Dialog 4422 IP Office 94 H eadset Preset By default, the ph one is set for call s to be connected to t he loudspeaker when you answer or make calls by pressing a Line key , also called Loudspeaker Preset . Also, when you dial the number withou t lifting the hand set, the call is a utomatically connected to the[...]

95 BusinessPhone – Ericsson Dialog 4422 IP Office Accessories Headset volume Use the V olume keys to change the volume of the headset. ì Press to change the volume. The set headset volume level is stored. For people w ith impaired hearin g, the headset hearing volume level can be extra amplified. U se the same procedure as described in section ?[...]

Add Microsoft Outlook Contacts BusinessPhone – Ericsson Dialog 4422 IP Office 96 Add Micr osoft Outlook Contacts (Dialog 4425 v . 2 phone only). My Dialog 4000 Contacts My Dialog 4000 Contacts is a PC application which you can use when you want to download your Microsoft ® Outlook ® contacts to Contacts in your phone. Note: It is recommended to[...]

97 BusinessPhone – Ericsson Dialog 4422 IP Office Add Microsoft Outlook Contacts Add Microsoft Outlook contacts Start “My Dialog 4000 Contacts” on your PC. Enter your phone numb er , pa ssword and IP address. The default pass word is Welc o me . T o find your IP address, see section “ Menu Structure ” on page 14. Click. A vailable Microso[...]

Web S erv er BusinessPhone – Ericsson Dialog 4422 IP Office 98 Web Server Y ou can access your IP phone from a PC web browser to edit the telephone data. The available data depen ds on which telephone version (Dialog 4422 v . 1 or Dialog 4422 v . 2) you are using. • Contacts (Dialog 4422 v . 2 phone on ly): Add, change or delete entries in Cont[...]

99 BusinessPhone – Ericsson Dialog 4422 IP Office Web S erv er Read Out the IP-Address of the Web S e r v er Before you can access the web serv er , you need to find out the IP address thr ough your telephone display . Setting s Ô Press. The display shows the first two configuration options: ì Press + or - until the Network option is selected. [...]

Web S erv er BusinessPhone – Ericsson Dialog 4422 IP Office 100 Access the Web Server http://XXX.XXX.XXX.XXX Enter the IP address in the addr ess field of your web browser . The web browser shows: Note: If the access to the web serve r failed, please check the proxy settings of your we b browser and the address on your phone display . If your pho[...]

101 BusinessPhone – Ericsson Dialog 4422 IP Office Web S erv er Log on Click. On the left-hand side, a menu is di splayed with the following options: • User´s name in display (Dialog 4422 v . 1 phone only) • Contacts (Dialog 4422 v . 2 phone only) •C a l l L i s t •S e t t i n g s • Log off[...]

Web S erv er BusinessPhone – Ericsson Dialog 4422 IP Office 102 Contacts Access the web server . See chapter “ Access the Web Server ” on page 100. Click on the Contact f older in the menu on the left-hand side. If there are entries in Contacts, they will b e listed in a tabl e. Each entry can be modified by clicking on the respective link in[...]

103 BusinessPhone – Ericsson Dialog 4422 IP Office Web S erv er Call List Access the web server . See chapter “ Access the Web Server ” on page 100. Click on the Call List folder in the menu on the left-hand side. If there are entries in the Call List, they will b e listed in a table. Each entry can be modified by clicking on the respective l[...]

Web S erv er BusinessPhone – Ericsson Dialog 4422 IP Office 104 Settings The Settings menu provides following options: • Change web server password • Programmable keys • Hearing level • Ring Character Change web server passwo rd Access the web se rver . See chapter “ Access the Web Server ” on page 100. Click on the Settings folder in[...]

105 BusinessPhone – Ericsson Dialog 4422 IP Office Web S erv er Settings - Programmable Keys Access the web server . See chapter “ Access the Web Server ” on page 100. Click on the Settings folder in the me nu on the left-hand si de. The Settings sub-menu will be displayed. Programmable Keys Click. The key layout of the telephone will be disp[...]

Web S erv er BusinessPhone – Ericsson Dialog 4422 IP Office 106 Settings - Hearing level Access the web server . See chapter “ Access the Web Server ” on page 100. Click on the Settings folder in the me nu on the left-hand si de. The Settings sub-menu will be displayed. Hearing leve l Click. The current level is shown in bold characters. Chan[...]

107 BusinessPhone – Ericsson Dialog 4422 IP Office Useful Hints Useful Hints Connections Between External Lines With your BusinessPhone, you can establish an exter nal call diversion or a conference with more than one external party or transfer an externa l call to another exter nal destination (e.g. a mobile phone). These features are very usefu[...]

Glossary BusinessPhone – Ericsson Dialog 4422 IP Office 108 Glossary Abbreviated Number Dialling Initiating a call to a pre-programmed number by dialling a code or pressing a key . There are common short-numbers, which means that all extensions can use them. See section “ Abbreviated Numbers ” on page 32. Account Number T o place call costs o[...]

109 BusinessPhone – Ericsson Dialog 4422 IP Office Glossary Information Internal calle rs are in formed about absence and time of return. Exter nal callers are diverted to the operator , where the same information is available. Information can be of two kinds: • Pre-pr ogrammed text information. • V oice information. Intrusion T o intrude on [...]

Installation BusinessPhone – Ericsson Dialog 4422 IP Office 110 Installation Install Cables The handset cable has to be plu gge d in “HANDSET”, and the cable to the local area network has to be plugged in “LAN”. If an extern al power adapter is used this has to be plugged in “POWER”. Y ou can put the cable to the handse t in the notch[...]

111 BusinessPhone – Ericsson Dialog 4422 IP Office Installation Install Stands and Adapt T elephone Position high Position low Release to remove stand Press to fasten stand[...]

Installation BusinessPhone – Ericsson Dialog 4422 IP Office 112 Install card Use the De signation Car d Manager to mak e and print your own designation cards. The Designation Card Manager is included on the Ericsson T elephone T oolbox CD or it can be downloaded from: http://www .ericsson.com/enter prise/library/manuals.shtml For questions regar [...]

113 BusinessPhone – Ericsson Dialog 4422 IP Office Installation Install key panel (optional) (Dialog 4422 v . 2 IP Office phone only). 1 Fasten the connector i n the bottom of the hole using a finger or a blunt tool. Make sur e the connector fits before pressing it down. 2 Press where the arrows are pointing, until you hear a “Click” sound. 3[...]

Installation BusinessPhone – Ericsson Dialog 4422 IP Office 114 Stand positioning Install card Use the Designation Card Manager to make and print your own key panel designation cards. The Designation Card Manager is included on the Eric sson T ele phone T oolbox CD or it can be downloaded from: http://www .ericsson.com/enter prise/library/manuals[...]

115 BusinessPhone – Ericsson Dialog 4422 IP Office Installation Install Pull-out Leaf (optional) 1 Remove the pr otective film from the guiding ra ils. 2 Attach the guiding rails to the bottom of the phone, observing the dir ection of the “cut” corner . 3 Insert the pull-out leaf.[...]

Installation BusinessPhone – Ericsson Dialog 4422 IP Office 116 W all Mounting The phone can be wall mounted, useful for ins tance in conference rooms or public areas. 1 Use a screwdriver to r e move the handset hook. 2 T ur n the hook upside down and insert. 3 Use a screwdriver to r emove the thr ee plastic covers. 4 Drill wall hole s according [...]

117 BusinessPhone – Ericsson Dialog 4422 IP Office Installation 5 Mount spacer(s) ac cording to measur es. Option 1 is recommended. Sp acer(s) are not supplied. 6 Mount scre ws according to measur es and attach the phone. Spacer , option 1 Spacers, option 2 T wo upper screws and spacer One lower screw and spacer[...]

Installation BusinessPhone – Ericsson Dialog 4422 IP Office 118 Placing the T elephone • Do not place your telephone on sensitive surfaces. Use a non- slippery pad to protect your furniture from possible damage. • Do not place your telephone near sources of extreme heat, e.g. near the radiator . • Make sure that the line cable isn’t cr e [...]

119 BusinessPhone – Ericsson Dialog 4422 IP Office T roubleshootin g T r oubleshooting This section cont ains inform ation on how to solve common operational problems. Go throug h the following steps if you encounter any problems. If this does not solve the problem, contact your system administra tor . If others have similar problems, there may b[...]

Index BusinessPhone – Ericsson Dialog 4422 IP Office 120 Index A Abbreviated Numbers 3 2 Absence Information 51 Change information 54 Enter information 52 Access the mailbox 57 Accessories 91 Headset 92 Key panel 9 1 Pull-out leaf 95 Account Number 73 Activate the Mailbox 55 Add Microsoft Outlook contacts 96 Alternative programming for Automatic [...]

121 BusinessPhone – Ericsson Dialog 4422 IP Office Index E Erase i nformation 54 F Fault check list 119 Fixed Diversion 45 Follow-me 49 Forward a V oice Message 59 From handset to handsfree 38 From handsfr ee to handset 38 G Glossary 108 Group Call-pic k-up 66 Group Featur es 64 Common Bell 66 Group Call- p ick-up 66 Group Hunt ing 66 Key system [...]

Index BusinessPhone – Ericsson Dialog 4422 IP Office 122 Call List 35 Common Abbreviated Numbers 32 Dial-by- Name 32 Handsfree 29 Individual Abbreviated Numbers 33 Make calls 28 P Placing the telephone 118 Programmable keys Configure via the web server 105 Pull-out leaf 95 R Reminder 70 Reset the phone 16 Ring signal tone character 78 Ring signal[...]

123 BusinessPhone – Ericsson Dialog 4422 IP Office Index[...]

Notes BusinessPhone – Ericsson Dialog 4422 IP Office 124 Notes[...]

125 BusinessPhone – Ericsson Dialog 4422 IP Office Notes[...]

Notes BusinessPhone – Ericsson Dialog 4422 IP Office 126[...]

127 BusinessPhone – Ericsson Dialog 4422 IP Office Notes[...]

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