Ericsson DIALOG 4422 manuale d’uso

Cover Page Graphic Place the graphic directly on the page, do not care about putting it in the text flow . Select Graphics > Properties and make the following settings: • Width: 15,4 cm (Important!) • Height: 11,2 cm (May be smaller) • T op: 5,3 cm (Important!) • Left: -0,3 cm (Important!) This text should then be hi dden. ? Dialog 4422 [...]

EN/LZT 103 71 R5 B © Ericsson Enterprise AB 200 6[...]

3 Dialog 4422 IP Office Ta b l e o f C o n t e n t s T able of Contents W elcome ....... ........... ........... ........ ............ ........ . 4 Important User Informati on .......... ............ ......... 6 Description ............ ........... .............. ........... ....... 7 Start the Phone – Log On/Of f ......... ........... ..... 20 I[...]

Welc o me Dialog 4422 IP Office 4 We l c o m e Welcome to the user guide for the Ericsson Dialog 4422 IP O ffice . This guide describes t he available fe atures of the telephone when it is connected to Ericsson MX-O NE™ T elep hony S ystem or Ericsson MD110 . The functions and features ava ilable with this telephone ar e designed for easy use in [...]

5 Dialog 4422 IP Office Welc o me Copyright All rights reserved. No parts of th is publicati on may be reproduced, stored in r etrieval systems, or tr ansmitted in any form or by any means, electronic, mechanical, photocopying, recor d ing or otherwise, without prior written pe rmission of the publisher except in accordance with the following terms[...]

Important User Inform ation Dialog 4422 IP Office 6 Important User Information Safety instructions Save these instructi ons. Read these safety ins tructions before use! Note: When using your telephone or connected equipment, the following basi c safety precautions should always be followed to reduce risk of fire , electrical shock and other pers on[...]

7 Dialog 4422 IP Office Descriptio n Description 14 13 10 12 16 21 11 17 18 1 7 8 9 2 3 4 5 6 19 20 15[...]

Descript ion Dialog 4422 IP Office 8 1D i s p l a y See section “ Display information ” on page 14. 2 Settings Used to enter or leave setting mode. See sections “ Setting s ” on page 75 and “ Menu structure (Settings) ” on page 19. This feature is mandatory and is programmed to this position by default. Keys 3-8 Prepr ogrammed keys / Fu[...]

9 Dialog 4422 IP Office Descriptio n 9 T riple Access Line Handle calls. Line 1 and 2 are av ailable bot h for incoming and outgoing calls. Inquiry can only be used for outgoing ca lls. 10 Mute a) Switch the microphone on or off during a call. See section “ Mute ” on page 47. b) Switch off the ring signal in idle mode or w hen ringing. Se e sec[...]

Descript ion Dialog 4422 IP Office 10 16 Loudspeaker 17 Handset Supplied with hearing ai d feature as standard. Please note: The handset can at tract and trap small metal objects in the earcap region. 18 Pull-out leaf for easy gu ide (optional) See section “ Pull-out leaf (optional) ” on page 91. 19 Power adap ter connection See section “ Sta[...]

11 Dialog 4422 IP Office Descriptio n Hidden key f unctions The V olume key , Loudspeaker key and Clear key have some hidden features that are not shown on the keys. Only the standard symbols are shown (V olum e, Loudspeaker and C). The picture below shows which ke y to press in each situation: Lamp indications No Cancel Exit Log off* Down Change U[...]

Descript ion Dialog 4422 IP Office 12 T ones and signals The following differ ent tones an d signals are sent from the telephone system to your phone. T one character istics The tones shown in this sectio n are the most used tones worldwide. Many markets use a di ffering tone for one or more situations. Dial tone Special dial tone Ring tone or queu[...]

13 Dialog 4422 IP Office Descriptio n Ring signals Three dif ferent ring signals info rm you about the t ype of the incoming call. The sign als shown in this sect ion are the most used signals worldwide. Many markets use signals that are adapted for the local standards. If you get a signal that is not described or you cannot identify , ask your sys[...]

Descript ion Dialog 4422 IP Office 14 Display information The display gives you f eedback information such as time and date, traffic state and connected phon e numbers. The following pages show examples of information displays from dif ferent telephone states. Note: All names and numbers presen ted on the display s in this user guide are examples. [...]

15 Dialog 4422 IP Office Descriptio n Display symbols T raffic status is indicated by th e following symbol s on the display: V olume level bar . Indicates the ring signal volume in idle or ringing mode, or in speech mode, the loudspeaker or ea rpiece volume. See section “ Settings ” on page 75. Access war ning. Flashes when the access to syste[...]

Descript ion Dialog 4422 IP Office 16 Selection fra me. Indicates the subject to be ca ll ed or selected in the list. Setting indicators. Filled symbol ind icates the current settin g in the shown li st. Idle phone (idle m ode) When your phon e is in idle mode, the disp lay shows th e time and date information on the first row , and your name and e[...]

17 Dialog 4422 IP Office Descriptio n O utgoing call When you make an outgoing call on your phone, the display shows the traffic information and the dialed name (if available) and number . When the dialed number is busy , the di splay will look like th is. If the called party’ s ph one is di verted, the Fo llow-me information and the answering ex[...]

Descript ion Dialog 4422 IP Office 18 Incoming call When you receive an incoming cal l, the display shows the calling party’ s name (if available) and number . The name and number are flashing. If the number for an exte r nal call is not available, the display shows External instead of the number . If a diverting extension is calling , the divers[...]

19 Dialog 4422 IP Office Descriptio n Menu structure (Settings) Menu structure for each of the me nus that can be selected when the Settings key has been pressed. When you are navigating the menus, a selected menu is marked with a bla ck frame. Use the Speaker key , the V olume keys and the Clear key to n avigate in the menus, see section “ Hidde[...]

Start the Phone – Log On/Off Dialog 4422 IP Office 20 Start the Phone – Log On/Of f Startup pr ocedur e All the system settings for your IP phone must be set by the system administrator before you can use the phone. Connect the required cables. See section “ Installation ” on pag e 103. Note: Depending on the settings in your network and te[...]

21 Dialog 4422 IP Office Start the Phone – Log On/Of f LAN access control (network authentication) (Dialog 4422 v . 2 phone only). Y our telephone might requir e a network authentication to gain access to the netwo rk. In this case you must enter a valid use r identity an d password. Note: The user identity and passw ord used for the network auth[...]

Start the Phone – Log On/Off Dialog 4422 IP Office 22 Continued startup procedure The display shows : The x indicates a timer counting down from 5 seconds. If no key is pressed during this time, “no ch ange” is selected automatically . Notes: Y ou can speed up t he procedur e by pressing the Speaker key . The administrator mode is used to cha[...]

23 Dialog 4422 IP Office Start the Phone – Log On/Of f Update software If new so ftware has to be loaded into your ph one, the displa y is showing this. When ne w application software is available, the following display is shown: The x indicates a timer co unting down from 60 seconds. If no key is pressed during this time, “Y es” is selected [...]

Start the Phone – Log On/Off Dialog 4422 IP Office 24 Log on If your phone requir es a log on , there are thr ee log on options: 1 Y ou are allowed to log on and log off the phone. This is the most common option. 2 The telephone is always logg ed on with a default number . Y ou cannot log on or off. This opti on can be used for phones in conferen[...]

25 Dialog 4422 IP Office Start the Phone – Log On/Of f If the displayed number is not yours ( the telephone has been logged on by another person): z Dial your ex tension number . The displayed number is automa tically erased when you sta rt dialing. The disp lay shows your entered digits. (The Minus key is used to remove a wrong entry .) Â Press[...]

Start the Phone – Log On/Off Dialog 4422 IP Office 26 Optio n 2 The followin g idle mode menu is displayed , and the phone is r eady for use. Note: It is not possible to log of f, when a phone has been programmed according to this option. Optio n 3 The phone is logged on with the default number . Y ou can log on with your own extensi on number an[...]

27 Dialog 4422 IP Office Start the Phone – Log On/Of f Entering letters and numbers Y ou can see t he most common letters above each key on the phone. T o get the letter A pr ess key 2 once, for B press key 2 twice, to get C press key 2 three times, and so on. Note: If the word to enter contain s a digit, the digit can be created by pressing the [...]

Start the Phone – Log On/Off Dialog 4422 IP Office 28 Log of f í Press to log off. Press and hold the key for at least one second. The text Log off? is display ed. Â Pr ess to confirm (wit hin four seconds). • If your phone has been pr ogra mmed according to option 1, the log on menu is displayed. • If your phone has been pr ogra mmed accor[...]

29 Dialog 4422 IP Office Incoming Ca lls Incoming Calls Answer calls A ring signal and a flashing lamp indicate an incoming call. Note: If the feature Parallel Ringin g is activated, the call will ring on more than one phone, see section “ Parallel Ringing ” on page 32 . On Line 1 Normally you will receive calls on Line 1. u Lift the handset. O[...]

Incoming C alls Dialog 4422 IP Office 30 Handsfree (Dialog 4422 v . 2 phone only). Ö Ô Line Pr ess the flashing Line key , or Ö Ô Jim Pr ess the flas hing Monitoring key . Note: Y ou can change the ring sign al for the Monitoring key , see section “ Change ring signal for a Monitoring key ” on page 85 . í Press to terminate a hands free ca[...]

31 Dialog 4422 IP Office Incoming Ca lls Answer a second call during an ongoing call Y ou can receive another call, when Free on 2 nd is activated. Free o n 2 nd Ô Pr ess to activate /deactivate. When Free on 2 nd access is active, the lamp is on. When you have an ongoing call on Line 1, and Line 2 flashes to indicate a new incoming call: Ö Ô Li[...]

Incoming C alls Dialog 4422 IP Office 32 Parallel Ringing Note: This feature is only av ailable in newer versions of the telephone system. The Parallel Ringing feature makes it possible for an incoming call to ring several phones simultan eously and for the call to be answered on any of th e phones. The main advantage of this featur e is that you d[...]

33 Dialog 4422 IP Office Incoming Ca lls T o restore Parallel Ringing Foll ow- me Õ Ô Pr ess. The Follow-me key lamp is of f. Notes: Y ou can also use the following procedure to restore : dial # 2 1 # (U.K. # 2 # ) and press the Clear key . If you want to restore Parallel Ringing for all phones defined in the list, follow the procedur e for resto[...]

Outgoing Calls Dialog 4422 IP Office 34 Outgoing Calls Make calls Note: Y ou can dia l your calls faster by using common Speed Dialing numbers an d by using your own programmed function keys. See section “ Speed Dialing ” on page 42 . How to make inter nal and exter nal calls: u Lift the hands et and proceed depending o n call type: Internal ca[...]

35 Dialog 4422 IP Office Outgoing Calls Handsfree (Dialog 4422 v . 2 phone only). With the handset on ho ok: z Dial the number . Y ou are connected via the loudspeaker and microphone. í Press to terminate a hands free call. Monitoring (Dialog 4422 v . 1 phone only). Y ou can monitor the progress of an outgoing call. With the handset on ho ok: z Di[...]

Outgoing Calls Dialog 4422 IP Office 36 SOS calls (Emer gency calls) When your phone is logged on z Dial the SOS numbe r . When your phone is logged off The log on menu, with the text For SOS calls, dial 112 is displayed: z Dial the SOS numbe r . Y our phone is automatically logged on to make the SOS call. Notes: If the message For SOS calls, dial [...]

37 Dialog 4422 IP Office Outgoing Calls Individual Exter nal Line T o make a call on a specific exter nal line: u Lift the handset. *0* z # Dial, enter the Indiv idual Exter nal Line number a nd press. z Dial the digit or digits to get an exter nal line an d the extern al number . Last Exter nal Number Redial When you initiate an ex t ernal call, t[...]

Outgoing Calls Dialog 4422 IP Office 38 Redial calls fr om the Call List T o use the Call List , see section “ Call List ” on page 44. Call List Ô Pr ess to access the Call List . If you have new missed calls in the Call List , the key flashes until you press it. The latest call is shown on the display: ì Press (-) or (+) to scr oll the numbe[...]

39 Dialog 4422 IP Office Outgoing Calls When you r eceive a busy tone If you call an extension and receive a busy tone, or get no answer , or all exter nal lines are busy , you can use any of the following methods: Callback If a called extension is busy or there is no answer: 6 Pr ess. It can take severa l seconds before the procedur e is executed.[...]

Outgoing Calls Dialog 4422 IP Office 40 Cancel any single Callbac k #37* z # Dial, enter the extension num ber and press. Note: T o cancel a single Callback on a specific external line, dial the digit or digits to get a line instead of the extension number . í Pr ess. Cancel all Callbacks #37# Dial. í Pr ess. Activate Call W aiting If you ur gent[...]

41 Dialog 4422 IP Office Outgoing Calls Intrusion on a busy extension Y ou can intrude on an ongoing call on a busy extension. 4 Pr ess. Before the intrusion is executed, a war ning tone is sent to the parties in the ongoing call. A three party call is established and a warning to ne is heard. Notes: France and Sweden, press 8 The warning tone migh[...]

Outgoing Calls Dialog 4422 IP Office 42 Bypass If this feature is allowed fr om your extension, you can bypass an; activated Diversion, activated Follow-me or activated Absence Information on a specific extension. u Lift the handset. *60* z # Dial, enter the extension num ber and press. Wait for answer . Speed Dialing Common Speed Dialing Numbers B[...]

43 Dialog 4422 IP Office Outgoing Calls Dial b y Contac ts (Dialog 4422 v . 2 phone only). With this feature you can make a call using the contacts stored in your phone. Notes: If you want to add, change or delete numbers and names in Contacts, you can do this via the Web interface, see section “ We b Se r v e r ” on pa ge 94 . It is also possi[...]

Call Lis t Dialog 4422 IP Office 44 Call List The phone stores a Call List with 50 phone numbers that includes missed calls (if supported by the network) , incoming calls, outgoing calls and answered calls. Note: The list is cleared if a po wer failure occurs, if another user (extension number) logs on to the same phone or if you reset the phone. C[...]

45 Dialog 4422 IP Office Call List Example of the Call List menu: New missed call Incoming call The content of the Call List is (from left to right): – Call symbol. See call symbol types below . – Time of the call, for example “ 10:48 am “. – Date of the call (Day/Month or Mont h/Day depending on date format setting), for example “ 28-0[...]

During Calls Dialog 4422 IP Office 46 During Calls Gr oup Listening (loudspeaker) (Dialog 4422 v . 1 phone only). This feature lets other people in your room listen to your phone conversation. Y ou speak in the handset while the other party´s voice is h eard in the loudspeaker . During an ongoing conversation: Â Press to switch between loudsp eak[...]

47 Dialog 4422 IP Office During Calls Handsfr ee (Dialog 4422 v . 2 phone only). Â Pr ess. Handsfree conversation. í Pr ess to end the call . From handsfree to handset If the handset is on hook: u Lift the handset. Conversation via the handset. If the handset is off hook: Ä Â Pr ess. Conversation via the handset. Mute É Press to switch the mic[...]

During Calls Dialog 4422 IP Office 48 Inquiry Y ou ha ve a voice connection on Line 1 and want to make an Inquiry to an inter nal or extern al party . Ô Inquiry Press. The f irst ca ll is p ut on ho ld (Line 1 flashes slowly). Note: Y ou can also press Line 2. z Call the third party . When the other party a nswers, yo u can switch between the call[...]

49 Dialog 4422 IP Office During Calls T ransfer Y ou have an ongoing ca ll and you want to transfer t he call to another extension. Ô T ran sfer Pres s. Note: Y ou can also press Inquiry or a free Line key . z Call the third party . Ô T ran sfer Press before or after answer . The ongoing call is transferred. Note: If you have put more than one ca[...]

During Calls Dialog 4422 IP Office 50 Confer ence With this procedur e you can include up to seven parties in a conference. Only the confer ence lead er (the p erson initi ating the conference) can admit participants. The conference tone will be heard every 15 seconds during the conference. The tone is also heard each time a participant enters or l[...]

51 Dialog 4422 IP Office Call For wardi ng Call Forwar ding Inter nal Follow-me All calls to your extension are diverted to another extension of your choice (within the priva te networ k). The Follow-me lamp indicates that you have activated Follow-m e. D uring Follow-me, yo ur phone can still be used for outgoing calls and you will he ar a special[...]

Call Fo rwardi ng Dialog 4422 IP Office 52 Redirect from answering position If you move fr om one answering position to another answering position, you c an redir ect Follo w- me from that new position. Note: Internal Follow-me must be ordered from your own extension before you can redir ect from answering position. *21* z * Dial, enter your own ex[...]

53 Dialog 4422 IP Office Call For wardi ng External Follow-me If external Follow- me is allowed, you can h ave all call s to your extension diverted to an exter nal number of your choice. The Follow-me lamp indicates that you have activated Follow-me. During Follow-me, your phone can still be used for outgoing calls and you will hear a sp ecial dia[...]

Call Fo rwardi ng Dialog 4422 IP Office 54 Personal Number With this feature you can be r each ed on your normal office phone number even if you are out of the office, at home, and so on. Depending on the functi onality of your telephone system, you can have either one individual single se arch profile (standar d) or you can choose between five ind[...]

55 Dialog 4422 IP Office Call For wardi ng T o activate or change to another profile from your offic e phone *10* Dial. ( 1 – 5 ) # Enter the search profile digit a nd press. í Pr ess. The display shows the chosen search pr ofile digit. Note: When another party is in cluded in the activated profile, for instance a colleagu e or an operator , alw[...]

Call Fo rwardi ng Dialog 4422 IP Office 56 T o activate or change to another pr ofile from an external phone The exter nal phone must be of pu sh button type pr ovided with pound key ( # ) and star key ( * ) or a mobile phone adapted for dial tone pulses (DTMF). z Call the DISA f eature at your office. Dial tone. *75* Dial. z* Enter the Authorizat [...]

57 Dialog 4422 IP Office Call For wardi ng T o cancel from an externa l phone The exter nal phone must be of pu sh button type pr ovided with pound key ( # ) and star key ( * ) or a mobile phone adapted for dial tone pulses (DTMF). z Call the DISA f eature at your office. Dial tone. *75* Dial. z* Dial the Authoriza tion Code and press. z# Dial your[...]

Call Fo rwardi ng Dialog 4422 IP Office 58 Important notes when design ing your search profiles: • A void ring times longer than 45 seconds for your profiles. Usually the caller hangs up afte r 3-6 ring signals. If you need a longer ring time, the maximum time is 60 sec. • Consider the time you need to react and answer on ea ch answering positi[...]

59 Dialog 4422 IP Office Call For wardi ng Example: How to fill in your setting form for search profiles: Profile 1 In office * Examples : Desk, Co rdless, Mob ile, Exter nal, Voice Mail, Opera tor , and so on. Profile 2 At home Searc h order T ype of telephone or Answering position* T elephone number Ring time (seconds) 1 Desk 1234 10 2 Cord less [...]

Call Fo rwardi ng Dialog 4422 IP Office 60 Setting form for sear ch profiles Name: Department: Te l e p h o n e N o : Account: Profile 1 .......................... * Examples: Desk, Cordless, Mobile, Exte rnal, V oice Mail, Operat or , and so o n. Profile 2 .......................... Profile 3 .......................... Profile 4 ..................[...]

61 Dialog 4422 IP Office Absence Informatio n (optional) Absence Information (optiona l) Absence Information is used t o in form callers why you are absent and when you w ill r etu rn. If you are authorized, you can also enter Absence Information for another ext ension from your extension. During Absence Information, your phone can still be used fo[...]

Absence Informatio n (optional ) Dialog 4422 IP Office 62 Cancel #23# Dial. í Pr ess. The programmed information is erased. Order for another extensi on *230* Dial. z* Dial the extension num ber and press. ( 0 – 9 ) Enter the absence code. *0915 Press and enter the date or time of the other person's re tur n. #í Pr ess. The display on the [...]

63 Dialog 4422 IP Office Messages Messages Manual Message W aiting (MMW) If the called extension does not answer you can initiate a message waiting indication on that extension (if t his feature is allowed). If there is a message waiting, the Message key lamp is on and you will hear a special dial tone after lifting th e handse t. Answer Message Õ[...]

Messages Dialog 4422 IP Office 64 Order MMW to another extension In idle mode: *31* z # Dial, enter the extension num ber and press. í Pr ess. The Message Waiting key lights up on the called extension. Cancel MMW to another extension #31* z # Dial, enter the extension num ber and press. í Pr ess. Message W aiting (optional) If your phone is assig[...]

65 Dialog 4422 IP Office Messages V oice Mail (optional) This V oice Mail applicati on allows you to leave a v oice message to the caller when you are unable to answer calls, for example when out of office, in a meeting, and so on. The caller can then leave a message in your mailbox. When back in your office you can enter your mailbox and listen to[...]

Messages Dialog 4422 IP Office 66 T o access your mailbox From your of fice phone: z Dial the number to the V o ice Mail sys tem. Note: When the Message key lamp is on (= a new message is received), you can also press t his key . If you are asked to enter your security code: z Enter y our sec urity code. Code at delivery = your extension number . F[...]

67 Dialog 4422 IP Office Messages T o handle the mailbox Recorded information on the line tells you the number of new and stored messages. If you have to o many messages stored, you will first be asked to delete save d messages. Recorded instructions ask you to press diff erent digits in order to listen to caller's messages, record your own gr[...]

Group Feat ures Dialog 4422 IP Office 68 Gr oup Featur es Gr oup Call-pick-up People workin g in a team ca n ha ve their phones programmed by their system administrator to form Call-pick-up groups. In a Call -pick- up group, any mem b er can answer an y individual call to group members. u Lift the handset. *8# Pr ess to answer . Notes: One Call-pic[...]

69 Dialog 4422 IP Office Group Feat ures Gr oup Hunting An internal Group Hunting number is a common directory number for a group of extensions. Calls to the group will be indicated at a free extension in the group. When you leave the group tempor arily , you make your phone unavailable for incoming calls. T o leave the group temp orarily *21* z # [...]

Other Useful Featur es Dialog 4422 IP Office 70 Other Useful Featur es Account Code (optional) This feature is used to charge a call to an account number or to prevent unauthorised calls fr om your phone. The Account Code can have 1 to 15 digits. u Lift the handset. *61* z # Dial, enter the Account C ode and press. Dial tone. Note: Finland and Norw[...]

71 Dialog 4422 IP Office Other Useful Features General Deactivation The following features can be simultaneously cancelled: • Callback (all Callbacks are cancelled) • Inter nal and Extern al Follow-me • Manual Message Waiting/Absence Information Order #001# Dial. í Pr ess. Emer gency mode In the event of an emer gency the operator can set th[...]

Other Useful Featur es Dialog 4422 IP Office 72 Night Service When the telephone system is in Night Service mode, all your incoming calls to the operator are t ransf err ed to a selec ted extension or group of extensions . The telephone system has three differ ent Night Service modes: Common Night Service All incoming calls to the operator are tran[...]

73 Dialog 4422 IP Office Other Useful Features Key Monitoring Note: This feature is only av ailable in newer versions of the telephone system. It is possible to monitor and to answer calls to other extensio ns from a pr og rammable function key on your phone. This feature is useful in for example Boss- Secretar y applications. T o answer calls on a[...]

Other Useful Featur es Dialog 4422 IP Office 74 DISA = Dir ect Inward System Access (optional) If you are assigned to use this feature and you ar e working externally , you can call your office and get access to an exter nal line in order to make business calls. The business call will be charged your office extension number or an account number . Y[...]

75 Dialog 4422 IP Office Settings Settings Pr ogramming of function keys All function keys, except for the T riple Access Line keys, can be used for programming. Note: T o be able to program a function key yourse lf, the system administrator must re move at l east one of the default features as signed to th e func tion keys. By removing these prepr[...]

Settings Dialog 4422 IP Office 76 Â Pr ess. One of the following displays is shown. or Ô Press the function key to program or check. If the key is already programmed, the number or feature will be displayed. Note: If you only want to verify the programmed feature, press the Clear key t wo times to retu rn to the main menu . z Enter phone num ber [...]

77 Dialog 4422 IP Office Settings Language Y ou can change t he display menu language for your phone. A vailable languages are listed when the language menu is selected. The phone must be logged on when changing the language. Note: If the chosen language is not supported by yo ur telephone system, text sent from the system will continue to be in En[...]

Settings Dialog 4422 IP Office 78 Date pr esentation The date is u pdated automati cally fr om the telephon e system. Y ou can only change the way the date (format) is presented on the display . The date can be sho wn in eight ways: T o change the date presentation: Setti ngs Ô Pr ess. ì Pr ess. Repeat unti l the Time & date menu is framed. ?[...]

79 Dialog 4422 IP Office Settings Time pr esentation The time is updated automat ically from the telephone system. Y ou can only change the way the time (format) is presented on the display . The time can be sho wn in 24 or 12 hour clock mode. T o change the time presentation: Setti ngs Ô Pr ess. ì Pr ess. Repeat unti l the Time & date menu i[...]

Settings Dialog 4422 IP Office 80 Pr ogramming of ring signal tone character There ar e 10 different pr ogrammable ring signal tone characters on your phone, each co rresponding to a digit between 0 and 9. Setti ngs Ô Pr ess. ì Pr ess. Repeat unti l the Ring Character menu is framed. Â Pr ess. The current tone character is displayed: ( 0 – 9 )[...]

81 Dialog 4422 IP Office Settings Display contrast The display contrast can be changed. Change the contrast on the display Setti ngs Ô Pr ess. ì Pr ess. Repeat unti l the Display Contrast menu is framed. Â Pr ess. The display shows: ì Pr ess to decr ease or incr ease the contras t. Note: The Clear key can be used to leave the menu wi thout savi[...]

Settings Dialog 4422 IP Office 82 Option unit (Dialog 4422 v . 2 phone only). If your phone is equipped with an option unit, you can use this menu to select the functi on of the op tion unit. Change the function of the option unit Setti ngs Ô Pr ess. ì Pr ess. Repeat unti l the Option Unit menu is framed. Â Pr ess. The display shows: ì Pr ess t[...]

83 Dialog 4422 IP Office Settings Handset and loudspeaker volume Use the V olume keys to adjust the volume of the ha ndset or loudspeaker during a call. Adjust the handset listening volume when the handset is of f hook. Adjust the loud speaker volume when dial tone is heard via the loud speaker , or during a monitor call. ì Pr ess to adjust the v [...]

Settings Dialog 4422 IP Office 84 Ring signal volume Use the V olume keys to adjust t h e ring signal volume when the phone is in idle mode or ringin g. Adjusted volume is stored. ì Pr ess to adjust the v olume. Note: The volume will return to the defau lt level in c ase of a power failure. Mute ring signal Y ou can suppress the ring signal for an[...]

85 Dialog 4422 IP Office Settings Change ring signal fo r a Monitoring key The Monitoring keys are pr ogrammed by your system administrator , however you can change the type of ring signal from your phone. See also section “ Key Monitoring ” on page 73. Change the type of ring signal Settings Ô Press. The Function Keys menu or the Programmable[...]

Settings Dialog 4422 IP Office 86 Network settings In the Ne twork menu you can check all the network settings. These settings can only be change d by your sy stem administrator .[...]

87 Dialog 4422 IP Office Accessories Accessories Key panel (optional) (Dialog 4422 v . 2 phone only). In newer versions of the teleph one system, your phone can be equipped with one additional key panel. The key panel offers 17 additional keys for storing of your most frequently used telephone numbers and featur es. If you do not know which version[...]

Accessories Dialog 4422 IP Office 88 Headset (optional) T o install the headset, see s ection “ Installation ” on page 103. The following headset fe atures ar e available. Answer calls Í Pr ess to answer . The Headset key lamp is tur ned on. Note: When the phone is set for Headset Preset, you can also press the flashing Line key to answer the [...]

89 Dialog 4422 IP Office Accessories From handset to headset Í Pr ess. The Headset key lamp is tur ned on. d Replace the hand set. Headset with Group Listening (loudspeaker) (Dialog 4422 v . 1 phone only). Â Press to toggle between head set with or without G roup Listening. When the Loudspeaker key lamp is on, the Group Listening is active. From [...]

Accessories Dialog 4422 IP Office 90 Headset Pr eset By defa ult th e phon e is set to Loudspeaker Preset mode , so that calls are connected to the loudsp eaker when you answer or make calls by p ressing a Line key . Also when you dial th e number wit hout lifting the handset, the c all is automatically connected to the loudspea ker . When you use [...]

91 Dialog 4422 IP Office Accessories Headset volume During a call, use the V olume keys to c hange the volume of the headset. ì Pr ess to change the v olume. The set headset volume level is stored. For those wi th impair ed hearing, the headset hearin g volume level can be further amplified, use the same procedur e as described in section “ Hand[...]

Add Microso ft Outloo k Contacts Dialog 4422 IP Office 92 Add Micr osoft Outlook Contacts (Dialog 4422 v . 2 phone only). My Dialog 4000 Contacts My Dialog 4000 Contacts is a PC application which you can use when you want to download your Microsoft ® Outlook ® contacts to Contacts in your phone. Note: It is recommended to stor e all your phone nu[...]

93 Dialog 4422 IP Office Add Micro soft Outlook C ontacts Add Microsoft Outlook contacts Start “My Dialog 4000 Contacts” on your PC. Enter your phone num ber , passwo rd and IP address. The default password is We lc o me . T o find your IP addr ess, see section “ Menu structure (Settings) ” on page 19. Click. A vailable Micr osoft Outlook c[...]

Web S er ve r Dialog 4422 IP Office 94 W e b Server Y ou can access your IP phone from a PC web br owser to edit the telephone data. The availab le data depends on which telep hone version (Dialog 4422 v . 1 phone or D ialog 4422 v . 2 phone) you are using. • Contacts: (Dialog 4422 v . 2 phone only) Add, change or delete entries in Con tacts . ?[...]

95 Dialog 4422 IP Office Web S er ve r Before you use the PC, you need to find the web address on your telephone display . Example: How to find the web address. The web address you need to know is presente d here (framed with red circle below): Setti ngs Ô Pr ess. ì Pr ess. Repeat unti l the Network menu is framed. Â Pr ess. The display shows th[...]

Web S er ve r Dialog 4422 IP Office 96 T o access your IP phone from a PC On your PC: Enter the we b address in the address field in your web browser , for examp le “http://pc123-45.ab.cde”. This address is an abbreviated e xample. The web browser shows: Note: If you have entered the same web address you previously used and you co uld not acces[...]

97 Dialog 4422 IP Office Web S er ve r Click. A menu is displayed in the left column, with the following options: User´s na me in display Click to show the us er name (Dialog 44 22 v . 1 phone only). Contacts Clic k to show the Contacts (Dialog 4422 v . 2 phone only). CallList C lick to show the Call List. Settings Click to show the sub-menus. Log[...]

Web S er ve r Dialog 4422 IP Office 98 Contacts (Dialog 4422 v . 2 phone only). T o add a new n ame and number to Co ntacts : Contacts Clic k . Add to contacts Click. Enter the name and number . Click. The new name and n umber is added to Conta cts . T o edit or delete a name and numbe r: Contacts Clic k to sh ow the Contacts. (Name) Click o n the [...]

99 Dialog 4422 IP Office Web S er ve r Call List T o edit or delete a name and numbe r: CallList Clic k to show the Ca ll List. ( Name) Cli ck. Click to save the name and the numb er to Contac ts (Dialog 4422 v . 2 phone only), or click to delete the current name an d number , or click to call the number , or click to exit the e dit and de lete men[...]

Web S er ve r Dialog 4422 IP Office 100 Settings - Change web server password (Dialog 4422 v . 1 phone only). Settings Click. The sub-menus are shown. Change pass wor d Click . ******* Enter the new passwor d. Minimum 6 characters. ******* Move the cursor to the nex t field and enter the new password again. Note: Password is case sensitive! Click t[...]

101 Dialog 4422 IP Office Web S er ve r T o edit a pr ogrammed key: (Number/Code) Click the underl ined number or co de for the key t o be changed. Mark the char acters to be cha nged (exampl e). 467 Enter new char acters (examp le). Click to sa ve. The key table is shown with the edited number or code. T o delete a pr ogrammed key: (Number/Code) C[...]

Web S er ve r Dialog 4422 IP Office 102 Settings - Ring signal tone character (Dialog 4422 v . 2 phone only). Settings Click. The sub-menus are shown. Ring Character Click. The current tone character is displayed. ( 0 – 9 ) Enter a new character . Click to save the new character . The phone rings with th e chosen character . Click any menu to con[...]

103 Dialog 4422 IP Office Installation Installation Install cables The handset cable ha s to be plugged into “HANDSET”, and the cable to the network has to be plugged in to “LAN”. If an exter nal power adapter is used this has to be plugged i nto “POWER”. Y ou can put the cable to the handse t into the notc h underneath t he telephone. [...]

Installation Dialog 4422 IP Office 104 The phone can be powered either fr om the network or from a 24 V AC/AC plug-in power adapter . • Only use applicable 24 V AC/A C plug-in adapters (power supplies) listed below o r an adapter app roved by your local reseller . Change cables T o remove a cable, use a scre wdriver to unlock the stop. Install st[...]

105 Dialog 4422 IP Office Installation Install car d Use th e Design ation Ca rd Ma nager t o make an d print you r own designation cards. DCM is included on the Enterpris e T elephone T oolbox CD or it can be downloaded from: http://www .ericsson.com/enter prise/ library/manuals.shtml For more information, please co ntact your Ericsson Enterprise [...]

Installation Dialog 4422 IP Office 106 Install key panel (optional) (Dialog 4422 v . 2 phone only). 1 Fasten the c onnector in the bottom of the hole using a finger or a blunt tool. M ake sure the connector fits before pressing it down. 2 Press where the arrows are pointing, until you hea r a “Click” so und. 3 Install the stands as shown in the[...]

107 Dialog 4422 IP Office Installation Stand positioning Install c ar d Use the DCM (Designation Card Ma nager) to make and print your own key panel designation cards . DCM is included on the Enterprise T elephone T oolbox CD or it can be downloaded from: http://www .ericsson.com/enter prise/ library/manuals.shtml For more information, please c ont[...]

Installation Dialog 4422 IP Office 108 Install pull-out leaf (optional) 1 Remove the pr otective film fr om the guiding rail s. 2 Attach the guiding rails to the bottom of the phone, observing the dire ction of the “cut” c orner . 3 Insert the pull-out leaf.[...]

109 Dialog 4422 IP Office Installation W all mounting The phone can be wall mounted, useful for instance in conference rooms or public ar eas. 1 Use a screwdriver to r e move the handset hook. 2 T ur n the hook upside down and insert. 3 Use a screwdriver to remove the two plastic covers. 4 Drill appropriate wall ho les according to me asurements gi[...]

Installation Dialog 4422 IP Office 110 5 Mount the spacer (article no. SXK 106 2049/1) on the wall. Wall scr ews (not supplied) Ø max 5mm. 6 Place screws according to measurements and moun t the phone. Placing the phone Do not expose your phone to dir e ct sunlight for long periods. Keep the phone away from excessive heat and moisture. Cleaning Cl[...]

111 Dialog 4422 IP Office T roubleshoot ing T r oubleshooting This section c ontains inform ation on how to solve common operational problems, and warnings you may receive. Go thr ough the following list if you encounter any pr oblems. If this checklist does not cover the problem, contact your system administrator . If others have similar problems,[...]

Glossary Dialog 4422 IP Office 112 Glossary Call mode The differ ent st ates your ph one is in; calling, ringing, forwarded, and so on. T elephone syst em Exchange. Switch. Idle displ ay A message shown on the display when the phone is idle. This message is programmed by your system administrator . Idle mode The state your phone is in whe n nothing[...]

113 Dialog 4422 IP Office Index Index A Absence Information 61 Accessories 87 Headset 88 Key panel 87 Pull-out leaf 91 Account Code 70 Add Microsoft Outlook contacts 92 Answer calls 29 B Bypass 42 C Call Forwarding Exter nal Follow-me 53 Internal Follow-me 51 Personal Number 54 Call forwar ding 51 Call List 38 , 44 Call W aiting 40 Callback 39 Chan[...]

Index Dialog 4422 IP Office 114 I Important user information 6 Incoming calls 29 Answer a second call 31 Handsfr ee 30 On another extension 30 On Line 1 29 On Line 2 or Monitoring key 29 Parallel Ringing 32 Individual External Lin e 37 Inquiry 48 Installation 103 Internal Follow-me 51 Internal message s 63 Intrusion 41 K Key Moni toring 73 Key pane[...]

115 Dialog 4422 IP Office Index S Safety instruction s 6 Setting form for search profiles 60 Settings 75 Change ring signal for a Monitoring key 85 Date presentation 78 Display contrast 81 Handset and loudspeaker volume 83 Language 77 Mute ring signal 84 Network settings 86 Option unit 82 Programming of function keys 75 Programming of ring signal t[...]

Ericsson is shaping the future of Mobile and Br oadband Inter n et communications through its continuous technology leadership . Providing innovative solutions in mor e than 140 c ountries, Ericsson is helping to create the most po werful communication companies in the world. Ericsson Enterprise AB All rights r eserved. For questio ns regar ding th[...]