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Un buon manuale d’uso
Le regole impongono al rivenditore l'obbligo di fornire all'acquirente, insieme alle merci, il manuale d’uso Grandstream Networks BT200. La mancanza del manuale d’uso o le informazioni errate fornite al consumatore sono la base di una denuncia in caso di inosservanza del dispositivo con il contratto. Secondo la legge, l’inclusione del manuale d’uso in una forma diversa da quella cartacea è permessa, che viene spesso utilizzato recentemente, includendo una forma grafica o elettronica Grandstream Networks BT200 o video didattici per gli utenti. La condizione è il suo carattere leggibile e comprensibile.
Che cosa è il manuale d’uso?
La parola deriva dal latino "instructio", cioè organizzare. Così, il manuale d’uso Grandstream Networks BT200 descrive le fasi del procedimento. Lo scopo del manuale d’uso è istruire, facilitare lo avviamento, l'uso di attrezzature o l’esecuzione di determinate azioni. Il manuale è una raccolta di informazioni sull'oggetto/servizio, un suggerimento.
Purtroppo, pochi utenti prendono il tempo di leggere il manuale d’uso, e un buono manuale non solo permette di conoscere una serie di funzionalità aggiuntive del dispositivo acquistato, ma anche evitare la maggioranza dei guasti.
Quindi cosa dovrebbe contenere il manuale perfetto?
Innanzitutto, il manuale d’uso Grandstream Networks BT200 dovrebbe contenere:
- informazioni sui dati tecnici del dispositivo Grandstream Networks BT200
- nome del fabbricante e anno di fabbricazione Grandstream Networks BT200
- istruzioni per l'uso, la regolazione e la manutenzione delle attrezzature Grandstream Networks BT200
- segnaletica di sicurezza e certificati che confermano la conformità con le norme pertinenti
Perché non leggiamo i manuali d’uso?
Generalmente questo è dovuto alla mancanza di tempo e certezza per quanto riguarda la funzionalità specifica delle attrezzature acquistate. Purtroppo, la connessione e l’avvio Grandstream Networks BT200 non sono sufficienti. Questo manuale contiene una serie di linee guida per funzionalità specifiche, la sicurezza, metodi di manutenzione (anche i mezzi che dovrebbero essere usati), eventuali difetti Grandstream Networks BT200 e modi per risolvere i problemi più comuni durante l'uso. Infine, il manuale contiene le coordinate del servizio Grandstream Networks in assenza dell'efficacia delle soluzioni proposte. Attualmente, i manuali d’uso sotto forma di animazioni interessanti e video didattici che sono migliori che la brochure suscitano un interesse considerevole. Questo tipo di manuale permette all'utente di visualizzare tutto il video didattico senza saltare le specifiche e complicate descrizioni tecniche Grandstream Networks BT200, come nel caso della versione cartacea.
Perché leggere il manuale d’uso?
Prima di tutto, contiene la risposta sulla struttura, le possibilità del dispositivo Grandstream Networks BT200, l'uso di vari accessori ed una serie di informazioni per sfruttare totalmente tutte le caratteristiche e servizi.
Dopo l'acquisto di successo di attrezzature/dispositivo, prendere un momento per familiarizzare con tutte le parti del manuale d'uso Grandstream Networks BT200. Attualmente, sono preparati con cura e tradotti per essere comprensibili non solo per gli utenti, ma per svolgere la loro funzione di base di informazioni e di aiuto.
Sommario del manuale d’uso
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Pagina 1
Grandstream Networks, Inc. BT–Series BT–200 Dual Ethernet Port SIP Phone BT–200 User Manual www.grandstream.com Firmware Version 1.1.1.14 support @grandstream.com[...]
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Pagina 2
Grandstream Networks, Inc. BT-200 User Manual Page 2 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 TABLE OF CONTENTS BT–200 USER MANUAL WELCOME ............................................................................................................................... ..................... 4 CONNECTING YOUR PH ONE .............................[...]
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Pagina 3
Grandstream Networks, Inc. BT-200 User Manual Page 3 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 TABLE OF FIGURES BT–200 USER MANUAL F IGURE 1: BT–200 I LLUSTRATION ................................................................................................................... 5 F IGURE 2: BT–200 LCD I LLUSTRATION .......................[...]
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Pagina 4
Grandstream Networks, Inc. BT-200 User Manual Page 4 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 W ELCOME Thank you for purchasin g the Grandstream BT –200 SIP phone. The BT–200 is an affordable, next generation SIP phone that feature s excellent audio quality and rich telephony features. The BT–2 00 supports popular voice co decs and is de[...]
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Pagina 5
C ONNECTING Y OUR P HONE Connecting your BT–200 is easy. Before you begin, please verify the contents of the BT–200 package. E QUIPMENT P ACKAGING The BT–-200 phone package co ntains: 1. One BT–200 Main Case 2. One Handset 3. One phone cord 4. One Universal Power Adapter 5. One Ethernet cable C ONNECT YOUR P HONE Connecting your phone is si[...]
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Pagina 6
Grandstream Networks, Inc. BT-200 User Manual Page 6 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 T ABL E 1: BT–200 C ONNECTOR D EFINI TIONS POWER 5V power port; Connect to your phone and the wall o utlet LAN 10/100 Mbps Switch LAN port to con nect your phone to an Ethernet port. PC 10/100 Mbps Switch port to connect your phone to the PC. HEADSE[...]
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Pagina 7
Grandstream Networks, Inc. BT-200 User Manual Page 7 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 P RODUCT O VERVIEW The BT–200 SIP phone is designed to provide all the feature functionality of a traditional phone plus advanced features like voicemail, 3-way confe renci ng, remote configuration, and dual 100 Mbps switche d or routed network port[...]
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Pagina 8
Grandstream Networks, Inc. BT-200 User Manual Page 8 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 T ABL E 2: T ECHNICAL S OFTW ARE F EA TU RES Feature Software Lines 1 direct number Protocol Support(1) IETF SIP (RFC 3261 and companion RFCs) Display 12-digit caller ID LCD Feature Keys 8 dedicated keys: Message Button, Ho ld, Transfer, Confere nce, [...]
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Pagina 9
H ARDWARE F EATUR ES • Headset with auto switch when in use • 10/100 Mbps Full/Half Duplex Ethernet Switch with LAN and PC port, • Auto detect Ethernet polarity - use eith er straight through or twi st cable • Message Waiting Indicator – RED LE D T ABL E 2: T ECHNICAL H ARDWA RE S PECI FICATIO NS LAN interface 2 x RJ45 10/100Mbps Ethernet[...]
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Pagina 10
T ABL E 4: LCD I CON D EFINITIONS Icon LCD Icon Definitions Connectivity Status / SIP Proxy/Se rver Icon: Solid – connected to SIP Server/IP address received Blinking – physical connection failed Blank – SIP Proxy/Server not registered Phone Status Ic on: OFF when the handset is on-hook ON when the handset is off-hook Speaker Phone Status Ico[...]
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Pagina 11
G ETTING F AMILIAR WITH K EYPAD The BT–200 keypad is the sam e as a traditional phone, with additional feat ure functionality including speaker, menu keys, LCD navigation keys, and advanc ed feature keys which include h old, transfer, conference and flash. F IGURE 3: BT–200 K EYPAD I LLUSTRATION Navigation Keys Message Button & LED Menu and[...]
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Pagina 12
CONF Press CONF button to connect Ca lling/Called part y into conference FLASH Flash to switch between two lines SPEAKER Enable/Disable hands-fre e speaker mode SEND Press SEND to dial a new number or redial la st number dialed. Press send button to send a call immediately before “no ke y entry timeout” value expires MUTE/DEL Mute an active cal[...]
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Pagina 13
Grandstream Networks, Inc. BT-200 User Manual Page 13 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 P LACING A D IRECT IP-IP C ALL To place a direct IP to IP call, first off-hook, then press th e “MENU” key, then enter a 12-digit target IP address to make the call. If port is not default 5060, destination ports can be specified by using “*4?[...]
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Pagina 14
Grandstream Networks, Inc. BT-200 User Manual Page 14 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 Blind and Attended Call Transfer BT–200 supports both blind and attended call transfer. Each is easy to use. Use bli nd transfer if you want to transfer a call without speaking with someon e first; use attended transfer if you want to speak with th[...]
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Pagina 15
Grandstream Networks, Inc. BT-200 User Manual Page 15 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 2. To delete entries when dial ing, press MUTE/DEL to delete the digit. 3. To send a call directly to voicemail (witho ut picking up the call), press MUTE/ DEL C ALL F EATURES The BT–200 supports an advanced call feature list including but not limi[...]
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Pagina 16
Grandstream Networks, Inc. BT-200 User Manual Page 16 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 C ONFIGURATI ON G UIDE This section of the BT–200 manual will help gui de you to configure your phone, either using the keyp ad or through the web interface. Examples of the web interfaces can be downloaded @ http://www.grandstream.co m/user_manual[...]
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Pagina 17
Grandstream Networks, Inc. BT-200 User Manual Page 17 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 Menu Item Menu Func tions 5 Display “[5] dnS ” Press MENU to display the DNS address Enter new DNS address if DHCP is OFF Press ‘ ↓ ’ or ’ ↑ ’ to exit Press MENU to (save and) exit Must recycle power for changes to take effect. 6 Disp[...]
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Pagina 18
Grandstream Networks, Inc. BT-200 User Manual Page 18 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 Menu Item Menu Func tions 10 Display “[10] Phy Addr” Press MENU to display the physical / MAC address. Press ‘ ↓ ’ or ’ ↑ ’ to exit. 11 Display “[11] ring 0” Press MENU to hear the selected ring tone, press ‘ ↓ ’ or ’ ↑ [...]
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Pagina 19
Grandstream Networks, Inc. BT-200 User Manual Page 19 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 T ABL E 8: K EYPAD B UTTON D EFINITIONS End User Password This contains the password to access t he Web Configuration Men u. This field is case sensitive with a maximum length of 25 characters. IP Address There are two modes under which the BT–200 [...]
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Pagina 20
Grandstream Networks, Inc. BT-200 User Manual Page 20 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 Date Display Format Allow user to choose among the following three format s: 1. Year-Month-Day 2. Month-Day-Year 3. Day-Month-Year Display Account Name instead of Date If set to Yes, it will display the inform ation entered on Account Name field from[...]
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Pagina 21
T ABL E 9: D EVICE S TA TUS D EFINITIONS MAC Address The device ID, in HEX format. This is a very important ID for ISP troubleshooting. IP Address This field shows LAN IP address of BT– 200 Product Model This field contains the product model info. Software Version Program: This is the main software release. This number is always used for firmware[...]
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Pagina 22
Grandstream Networks, Inc. BT-200 User Manual Page 22 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 T ABL E 10: A DVANCED C ONFIGURA TION P AGE D EFINITIONS Admin Password Administrator password. Only administrat or can configure the “Advanced Settings” page. Password field is purposely left blank for securi ty reason after clicking update and [...]
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Pagina 23
Grandstream Networks, Inc. BT-200 User Manual Page 23 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 Use Random Port This parameter, when set to Yes, will fo rce random generat ion of both the local SIP and RTP ports. This is usually nece ssary when multiple BT–200s are behind the same NAT. Keep-alive interval This parameter specifie s how often t[...]
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Pagina 24
Grandstream Networks, Inc. BT-200 User Manual Page 24 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 Off-hook Auto Dial This parameter allows the user to config ure a User ID or extension number to be automatically dialed upon off-hook. Please NOTE that only the user part of a SIP address needs to be entered here. Th e phone will automatically appen[...]
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Pagina 25
Grandstream Networks, Inc. BT-200 User Manual Page 25 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 Quick IP Call Mode Dial an IP address under the sam e LAN s egment by simply pressing the last octet in the IP address. In the Advanced Settings page the option "Use Quick IP-call m ode", is set to No by default. When this option is set to [...]
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Pagina 26
Grandstream Networks, Inc. BT-200 User Manual Page 26 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 User ID is Phone Number If the BT–200 has an assigned PSTN telephone nu mber, this field should be set to “Yes”. Otherwise, set it to “No”. If “Yes” is set, a “user=phone” parameter will be attached to the “From” header in SIP r[...]
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Pagina 27
Grandstream Networks, Inc. BT-200 User Manual Page 27 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 Enable Call Features Default is No . If set to Yes, Call transfer, Ca ll Forwarding & Do-Not-Disturb are supported locally. Disable Missed-Call Default is No . If set to Yes, missed calls will not be recorded for your review. Session Expiration T[...]
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Pagina 28
Allow Auto Answer by Call-Info Default is No . If set to Yes, auto answer depend s on the Call-Info in the SIP message. This feature needs the support of IP-PBX. Turn off speaker on remote disconnect Default is No . If set to Yes, the speaker will turn off, and the phone will go back to idle status, after the other party of the call hands up. Check[...]
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Pagina 29
Grandstream Networks, Inc. BT-200 User Manual Page 29 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 R EBOOTING THE P HONE FROM R EMOTE The administrator can remotely rebo ot the phone by clicking the “Reboot ” button at the bottom of the configuration menu. Once done, the web serve r will di splay a confirmation page to indicate that rebooting [...]
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Pagina 30
Grandstream Networks, Inc. BT-200 User Manual Page 30 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 U PGRADE THROUG H TFTP To upgrade firmware, the BT–200 can be configured wi th a TFTP server where the new code image is located. It is recommended to set the TFTP server address in eithe r a public IP address or on the same LAN with the BT–200. [...]
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Pagina 31
Grandstream Networks, Inc. BT-200 User Manual Page 31 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 NOTE for TFTP/HTTP Firm w are Upgrade: 1. When the BT–200 boots up, it will send TFTP or HT TP request to download configuration fi les. There are two configuration files, 1) “ cfg.txt ” and 2) “ cfg000b82 xxxxxx ”, where “000b82xxxxxx”[...]
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Pagina 32
Grandstream Networks, Inc. BT-200 User Manual Page 32 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 G LOSSARY OF T ERMS ADSL Asymmetric Digital Subscri ber Line: Modems atta ched to twisted pair coppe r wiring that transmit from 1.5 Mbps to 9 Mbps downstream (to the subs criber) and from 16 kbps to 800 kb ps upstream, depending on line distance. AG[...]
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Pagina 33
Grandstream Networks, Inc. BT-200 User Manual Page 33 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 FQDN Fully Qualified Domain Name. A FQDN consists of a host and d omain name, including top-level domain. For example, www.grandstream.com is a fully qualified domain name. www is the host, Grandstream is the seco nd-level domain, and and.com is the [...]
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Pagina 34
Grandstream Networks, Inc. BT-200 User Manual Page 34 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 MTU A Maximum Transmission Unit (M TU) is the largest size pa cket or frame , specified in octet s (eight- bit bytes), that can be sent in a packet- or fram e- based network such as the Internet. The maximum for Ethernet is 1500 byte. NAT Network Add[...]
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Pagina 35
Grandstream Networks, Inc. BT-200 User Manual Page 35 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 UDP User Datagram Protocol (UDP) is one of the core proto cols of the Internet protocol suite . Using UDP, programs on networ ked computer s can send short messages known as datagrams to one another. UDP does not provide the reliabilit y and ordering[...]