Grandstream Networks GXP2160 manuale d’uso

GXP2130/GXP2140/GXP2160 USER GUIDE Grandstream Networks, Inc. GXP2130/GXP2140/GXP2160 Enterprise IP Phone User Guide[...]

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GXP2130/GXP2140/GXP2160 USER GUIDE Page 1 of 47 GXP2130/GXP2140/GXP2160 User Guide Index DOCUMENT PU RPOSE ............................................................................. 4 GUI INTERF A CE EXA M PLES .................................................................... 5 GNU GPL INFOR MA TION ...........................................[...]

GXP2130/GXP2140/GXP2160 USER GUIDE Page 2 of 47 VOICE MESSAG ES (MESSAG E WAITING INDICA T OR) ........................................................... 40 SHARED CALL APPEARANCE (S CA) ........................................................................................ 40 CALL FEA T URES ......................................................[...]

GXP2130/GXP2140/GXP2160 USER GUIDE Page 3 of 47 GXP2130/GXP21 40/GXP2160 U ser M anual T able 1: GXP2130/GXP2140/GX P2160 FEA T URES IN A GL ANCE ............................................................ 8 T able 2: GXP2130/GXP2140/GX P2160 COMP A RISON GUIDE .................................................................. 9 T able 3 GXP2130 T[...]

GXP2130/GXP2140/GXP2160 USER GUIDE Page 4 of 47 DOCUMENT PUR POSE This User Guide describes the basic concept a nd tasks necessar y to us e and conf igure your GXP2130/GXP2140/GX P2160. This document will cov er the topic of phone installation, mak ing ba s ic calls and connecting p hone to devices. T o learn the advanced feat ures and configurat i[...]

GXP2130/GXP2140/GXP2160 USER GUIDE Page 5 of 47 GUI INTERF ACE EXAMPLES http://www .grandstream. com/sites/default/ files/Resources/gx p2130_2140_2160_w eb_gui.zip 1. Screenshot of Login Page 2. Screenshots of St atus Pa ge s 3. Screenshots of A ccounts Pages 4. Screenshots of S ettings Pages 5. Screenshots of Net work Pages 6. Screenshots of Ma in[...]

GXP2130/GXP2140/GXP2160 USER GUIDE Page 6 of 47 GNU GPL INFORMA TION GXP2130/GXP21 40/GXP2160 firmware contain s thi rd- party software licensed under t he GNU Ge neral Public License (GPL). Gra ndstream us es software u nder the specific term s of the GPL. Pl ease see th e GNU General Public L icense (GPL) f or the exact term s and conditions of t[...]

GXP2130/GXP2140/GXP2160 USER GUIDE Page 7 of 47 WELC OME Thank y ou for purchasing Grandstream G XP2130/GXP 2140/GXP2160 Enterprise IP Phone. GXP2130/GXP21 40/GXP2160 is a state- of - the -art enterprise grade IP phone. GXP2140/GX P2160 features 4.3 inch T FT Color LCD, 5 programm able con text-s ensitive soft ke y s, dual Gi gab it network ports, [...]

GXP2130/GXP2140/GXP2160 USER GUIDE Page 8 of 47 PR ODUCT OVER VIEW FEA TURE HIGHTLIGHTS T able 1 : GXP2130/G XP2140/GXP2160 FEA TURES IN A GLANCE GXP2130  3 lines  2.8 inch (320x24 0) TFT color LCD  4 programm able soft ke y s  Bluetooth V2.1 (G XP2130v2 on ly)  8 programm able Multi-Purp ose Keys  4-way conference GXP2140  4 l[...]

GXP2130/GXP2140/GXP2160 USER GUIDE Page 9 of 47 T able 2 : GXP2130/G XP2140/GXP2160 CO MP A RISON GUIDE Features GXP21 30 GXP21 40 GXP21 60 LCD Displa y 320x240 480 x 272 480 x 272 LCD Backlight Y es Y es Y es Number of Lines 3 4 6 Programmabl e Hard Keys 8 N/A 24 Programmabl e Soft Keys 4 5 5 Extension Module N/A Y es, up to 4 EXT Boards, N/A[...]

GXP2130/GXP2140/GXP2160 USER GUIDE Page 10 of 47 GXP2130/GXP 2140/GXP2160 TECHNICAL SPE CIFICA TIO NS T able 3 GXP2130 TECHNICA L SPECIFICA TIONS Protocols/Standards SIP RFC 3261, TCP/IP/UD P , RTP/R TCP , HTTP/HTTPS, ARP , ICMP , DNS (A record, SRV , N APTR), DHCP , PPPoE, T ELNET , TFTP , NTP , ST UN, SIMPLE, LLDP , L DAP , TR-069, 802.1x, TLS, S[...]

GXP2130/GXP2140/GXP2160 USER GUIDE Page 11 of 47 Max power consum ption 3 W (power adapter) or 25 .5 W (PoE) Physical Dimension: 193m m (W ) x 21 1m m (L) x 84.5 mm (H) ; Unit weight: 0.7 8kg ; Pack age weight: 1.3k g T emperature and Humidity 32 -104 ℉ / 0 ～ 40 ℃ , 10 -90% (non- con densing) Package Content GXP2130 p hone, handset with cord,[...]

GXP2130/GXP2140/GXP2160 USER GUIDE Page 12 of 47 Security User and administrator level pass words, MD5 and MD5 -sess base d authentication, AES based secure configuration file, SR TP , TLS, 802.1x media access control Multi-language English, Arabic, Chinese, Croatian, Czech, Dutch, G erman, French, Hebre w , Hungarian, Italian, Japanese, Korean, Po[...]

GXP2130/GXP2140/GXP2160 USER GUIDE Page 13 of 47 phonebook (XML, LDAP , up to 2000 i tem s), call waiting, call log (up to 500 records), customization of screen, off -hook auto dial, auto ans wer , click - to -dial, flexible dial plan, hot desk ing, personalized m usic ringtones and music on hold, server redundanc y and fail- over Sample Applicatio[...]

GXP2130/GXP2140/GXP2160 USER GUIDE Page 14 of 47 INS T ALLA TION EQUIPMENT P ACKA GING T able 6: GXP2130/GXP2140/G XP2160 EQUIPMENT P A CKAGING Main Case Y es 1 Handset Y es 1 Phone Cord Y es 1 Power A daptor Y es 1 Ethernet Cable Y es 1 Phone Stand Y es 1 W all Mo unt Y es 1 Quick Start Guide Y es 1 CONNECTING Y OUR PHONE T able 7: GXP2130/GXP2140[...]

GXP2130/GXP2140/GXP2160 USER GUIDE Page 15 of 47 6. Using the k eypad configur ation m enu or phone's em bedded web server (Web GUI) by ent ering the IP address in web bro wser , you can further conf igure the phon e. GXP2 200 EXT MODULE The GX P2140 is expandable with GXP2 20 0EXT m odules . G XP2140 s upports up to 4 extension m odules, addi[...]

GXP2130/GXP2140/GXP2160 USER GUIDE Page 16 of 47 Figure 1: GXP2 14 0 Bac k Vie w with GXP 2200 EXT The GXP2 20 0EXT board can be conf igured via the web GUI of the GXP2 14 0 connected. After successfully conf igured, pr ess Lef t or Right button on the GXP2 20 0EXT board an d users could bro wse all the MPK's status in d ifferent pages. For m [...]

GXP2130/GXP2140/GXP2160 USER GUIDE Page 17 of 47 S AFETY COMPLIANCES The GXP2130/GXP2140/GX P2160 phone c omplies with FCC/CE and va rious safety stand ards. The GXP2130/GXP21 40/GXP2160 po wer adapter is com pliant with the UL stan dard. U se the universal po w er adapter provided with the GXP2130/GXP2140/GXP2160 package only . The manufacturer’[...]

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GXP2130/GXP2140/GXP2160 USER GUIDE Page 19 of 47 GETTING TO KNOW GXP2130/GXP2140/GXP2160 IDLE SCREEN GXP2130/GXP21 40/GXP2160 screen displa ys differently depen ding on whether the phone is idle or in use (active). The following figures sho w the idle screen of GX P2130/GXP2140/GX P2160. Figure 2: GXP2130 Idle Screen Figure 3: GXP2140 Idle Screen[...]

GXP2130/GXP2140/GXP2160 USER GUIDE Page 20 of 47 Figure 4: GXP2160 Idle Screen The following table d escribes the items displa yed on the GXP2130/GX P2140/GXP2160 idle screen. T able 9 : LCD DISPLA Y DEFINITI ONS DA T E AND TIME Displays th e current dat e and tim e. It can be synchroni zed with Internet time servers . NETWORK ICON Shows the stat u[...]

GXP2130/GXP2140/GXP2160 USER GUIDE Page 21 of 47  MissedCalls Shows up unanswer ed calls to this phone.  Redial Redials t he last dialed n um ber when there is existed dialed call log. Note: If GMI application is use d for GXP2130/GXP21 40/GXP2160 , the softke y for GMI application will sho w up in the default idle screen as configured . ( GM[...]

GXP2130/GXP2140/GXP2160 USER GUIDE Page 22 of 47  ConfCall Conferences the ac tive calls .  ReConf Re -establish the conf erence am ong the calls on hold. SPECIAL SOFTKEYS (Only for GXP2130/GXP21 40/GXP2160 when integrated w ith UCM61xx) Call Parking: Please ref er to U CM61xx Online User Manual f or more inform ation.  CallPark W hen the [...]

GXP2130/GXP2140/GXP2160 USER GUIDE Page 23 of 47 Call Forward No Answer Status. OFF - Call For ward No Answer feature d isabled ON - Call Forward No Answer feature enabled Call Forward Bus y and Call Forw ard No A nswer Statu s. OFF - Call For ward All and Call Forward No Answer feature disab led ON - Call Forward All and Call Forward No Answer fea[...]

GXP2130/GXP2140/GXP2160 USER GUIDE Page 24 of 47 Call On Hold. OFF - No call on ho ld ON – Call on hold Call Connect. OFF - No call ON - Call connected Call Conference . OFF - No Conference c all ON - Conference ca ll is established Click Hand In call screen, this icon sh ows on the line available for transf er or conference. IP Call Statu s The [...]

GXP2130/GXP2140/GXP2160 USER GUIDE Page 25 of 47 Handset V olum e Down Call screen icon. H andset volum e is decreasing Ringtone V olume Dow n Call screen icon. The volum e of ringtone is decreasing Ringtone V olume Up Call screen icon. The volum e of ringtone is increasing Ringtone V olume Up Call screen icon. The volum e of ringtone is in creasin[...]

GXP2130/GXP2140/GXP2160 USER GUIDE Page 26 of 47 Figure 6: GXP2 14 0 Key board Figure 7: GXP2 16 0 Key board T able 11 : GXP2130/GX P2140/GXP2160 KEYP A D BUTTONS Contacts . Press to view and edit contac t information. Hold . Press to put ca ll on hold or resum e the call. Mute . Press to m ute or unm ute the call. Headset . Press to s witch to hea[...]

GXP2130/GXP2140/GXP2160 USER GUIDE Page 27 of 47 T ransfer . Press to transfer c all. Conference . Press to conference ca ll. Speaker . Send/Redial . V olume . Up Navigation ke y . In id le screen, press to see the IP . MAKING PHONE CALLS HANDSET , SPEAKER AN D HEADSET MOD E The GXP2130/GXP2140/GX P2160 allows users to s witch among handset, s peak[...]

GXP2130/GXP2140/GXP2160 USER GUIDE Page 28 of 47 COMPLETING CALLS There are several wa ys to c omplete a call.  On hook dialing. Enter the number when the phone is on hook and then send out .  W hen the phone is in id le, enter the num ber to be dialed out;  T ake handset off hook; or Press Speaker button ; or Press Headset button with hea[...]

GXP2130/GXP2140/GXP2160 USER GUIDE Page 29 of 47  V ia Phonebook . Dial the num ber from the phonebook .  Press Contacts butt on;  Under C ontacts, enter Local Phonebo ok/ Broadsof t Phonebook using the navigat ion arrow ke y;  Select th e contact you would lik e to call using th e navigation arro w key;  Press SEND button to di al t[...]

GXP2130/GXP2140/GXP2160 USER GUIDE Page 30 of 47 code set up already , users do not necessaril y need to ggle to pag ing m ode in the call sc ree n. Simply dial the feature code with extension as a normal call.  W hen dial out via paging, user can see the “ cal l-info ” he ader contains “a nswer- after=0” and “t he “ alert- info” h[...]

GXP2130/GXP2140/GXP2160 USER GUIDE Page 31 of 47 Quick IP Call, tak e the phone off hook f irst. Then dial #xxx where x is 0 -9 and xx x<255. Press # or SEND and a direct I P call to aaa .bbb.ccc.XXX will be com pleted. "aaa.bbb.c cc" is f rom the local IP address regardless of subnet mask. The number #xx or #x are also v alid. The lea[...]

GXP2130/GXP2140/GXP2160 USER GUIDE Page 32 of 47 DURING A PHONE CALL CALL W AITING/CALL HOLD  Hold . Place a call on hold by pressing the HOLD button. The active LINE ke y wi ll blink in green;  Resume . Resum e call by press ing the blinking LINE k ey;  Multiple calls . Autom atically p lace active cal l on hold or switch bet ween calls b[...]

GXP2130/GXP2140/GXP2160 USER GUIDE Page 33 of 47  Durin g the call, press TRANSFER. A new line will be brought up and the first call will be automatically placed on hold;  Dial the n umber and press SEND or # t o ma ke a se cond call. (O nce the num ber is entered , a "T ransfer" soft key w ill show . If " T ransfer" soft [...]

GXP2130/GXP2140/GXP2160 USER GUIDE Page 34 of 47  Select 1 LINE ke y and press to resume the 2 -way convers ation;  If us ers would lik e to re -establish c onfer ence c all, before 1 separate LINE is s elected, press the ReConf soft k ey right after the conference ca ll is hel d/ split;  End Conference .  Press HOLD k ey t o split the [...]

GXP2130/GXP2140/GXP2160 USER GUIDE Page 35 of 47  End Conference .  Press HOLD k ey t o split the conference c all. The conference c all will be ended with both c alls on hold; Or  Us ers could press the EndCall softk ey or simply hang up the call t o terminate the c onference call. N ote :  The party th at starts the conference call ha[...]

GXP2130/GXP2140/GXP2160 USER GUIDE Page 36 of 47  A “ ConfRoom ” softke y sho uld also appear to acc ess the list of conferenc e room users ( as shown below ).  Conference Room w ith User Invite Enabled  If “Enable Us er In vite” is checked f or a co nference ro om , ALL users will ha ve the a bility to invite other users or brid g[...]

GXP2130/GXP2140/GXP2160 USER GUIDE Page 37 of 47  T he “ConfMenu” softk ey will also be disp lay in the conf erence room .  An exam ple of the conferen ce m enu is shown below :  Conference Room As An Admin  As an adm in in a co nferen ce room , the adm in m ay c hoose to kick and m ute/unmute any an d all users that is not another [...]

GXP2130/GXP2140/GXP2160 USER GUIDE Page 38 of 47  New Display Inform ation W ith the UCM v ersion 1.0.10.23 upgrade and be yond, new disp lay inf ormation besides a user joining and leaving a conference ro om can now be displayed.  Mute/Unm ute[...]

GXP2130/GXP2140/GXP2160 USER GUIDE Page 39 of 47  Conf erence Bridge  Conf erence Unbridge[...]

GXP2130/GXP2140/GXP2160 USER GUIDE Page 40 of 47  MCB Ide ntification V OICE MESSAGES (MESSA GE W AITING IN DICA TOR) A blinking red MW I (Mes sage Waiting Indicator) on the top right corner of the ph one indicates a mess age is waitin g. M eanwhile, a m essage box s ymbol will sho w in the f ront of the specif ic acc ount. Dial into the voicema[...]

GXP2130/GXP2140/GXP2160 USER GUIDE Page 41 of 47 In the middle of the conversation, there are two types of hold: Public Hold and Private Hold. W hen a mem ber of the group places the call on public hold, the other users of the SCA group will be not ified of this by t he red-flashing button and the y will be a ble to r esume the call from their phon[...]

GXP2130/GXP2140/GXP2160 USER GUIDE Page 42 of 47  Dial *82 and then ent er the num ber to dial out. *70 Call with Call Waiting Disable (per Call)  Off hook the phone;  Dial *70 and then ent er the num ber to dial out. *71 Call with Call Waiting Enabled ( per Call)  Off hook the phone;  Dial *71 and then ent er the num ber to dial out[...]

GXP2130/GXP2140/GXP2160 USER GUIDE Page 43 of 47 C ONNECTING TO DEVICES The GXP2130/GXP2140/G XP2160 supports EHS he adset (Plantronics) . GXP2130v2/GXP2140/21 60 is also capable to connec t to USB an d Bluetooth d evices . EHS HEADS ET The GXP2130/GX P2140/GXP216 0 supports normal RJ1 1 he adset and P lantronics EHS heads et. T o use Plantronics E[...]

GXP2130/GXP2140/GXP2160 USER GUIDE Page 44 of 47 USB CONNECTION (G XP2140/GXP21 60 ONL Y) GXP2140/GXP2160 is capable to connect to U SB drive f or im port ing wallpaper f ile and saving p ack ets capture f iles . The basic and ad vance features about wallpaper a pplication and pack ets capture are described in "GXP 2130/GXP2140/GXP2 160 Admini[...]

GXP2130/GXP2140/GXP2160 USER GUIDE Page 45 of 47 REST ORE F ACT OR Y DEF A UL T SETTINGS W arning: Restoring the F actory Default Settings will delet e all configurati on inform ation on the phone. Please backup or print all the set tings before y ou restor e to the f actory default sett ings. Grandstream is not responsible for restori ng lost para[...]

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GXP2130/GXP2140/GXP2160 USER GUIDE Page 47 of 47 EXPERIENCING THE GXP2130/GXP2140/GXP2160 Please visit our website: h ttp://www .grandstream .com to receive the most up- to - date updates on firm ware releases, additional feat ures, F AQs, documentation and news on ne w products. W e encourage you to browse our product related docum entation , FAQs[...]