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Grandstream Networks GXP280/GXP285 manuale d’uso - BKManuals

Grandstream Networks GXP280/GXP285 manuale d’uso

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Un buon manuale d’uso

Le regole impongono al rivenditore l'obbligo di fornire all'acquirente, insieme alle merci, il manuale d’uso Grandstream Networks GXP280/GXP285. La mancanza del manuale d’uso o le informazioni errate fornite al consumatore sono la base di una denuncia in caso di inosservanza del dispositivo con il contratto. Secondo la legge, l’inclusione del manuale d’uso in una forma diversa da quella cartacea è permessa, che viene spesso utilizzato recentemente, includendo una forma grafica o elettronica Grandstream Networks GXP280/GXP285 o video didattici per gli utenti. La condizione è il suo carattere leggibile e comprensibile.

Che cosa è il manuale d’uso?

La parola deriva dal latino "instructio", cioè organizzare. Così, il manuale d’uso Grandstream Networks GXP280/GXP285 descrive le fasi del procedimento. Lo scopo del manuale d’uso è istruire, facilitare lo avviamento, l'uso di attrezzature o l’esecuzione di determinate azioni. Il manuale è una raccolta di informazioni sull'oggetto/servizio, un suggerimento.

Purtroppo, pochi utenti prendono il tempo di leggere il manuale d’uso, e un buono manuale non solo permette di conoscere una serie di funzionalità aggiuntive del dispositivo acquistato, ma anche evitare la maggioranza dei guasti.

Quindi cosa dovrebbe contenere il manuale perfetto?

Innanzitutto, il manuale d’uso Grandstream Networks GXP280/GXP285 dovrebbe contenere:
- informazioni sui dati tecnici del dispositivo Grandstream Networks GXP280/GXP285
- nome del fabbricante e anno di fabbricazione Grandstream Networks GXP280/GXP285
- istruzioni per l'uso, la regolazione e la manutenzione delle attrezzature Grandstream Networks GXP280/GXP285
- segnaletica di sicurezza e certificati che confermano la conformità con le norme pertinenti

Perché non leggiamo i manuali d’uso?

Generalmente questo è dovuto alla mancanza di tempo e certezza per quanto riguarda la funzionalità specifica delle attrezzature acquistate. Purtroppo, la connessione e l’avvio Grandstream Networks GXP280/GXP285 non sono sufficienti. Questo manuale contiene una serie di linee guida per funzionalità specifiche, la sicurezza, metodi di manutenzione (anche i mezzi che dovrebbero essere usati), eventuali difetti Grandstream Networks GXP280/GXP285 e modi per risolvere i problemi più comuni durante l'uso. Infine, il manuale contiene le coordinate del servizio Grandstream Networks in assenza dell'efficacia delle soluzioni proposte. Attualmente, i manuali d’uso sotto forma di animazioni interessanti e video didattici che sono migliori che la brochure suscitano un interesse considerevole. Questo tipo di manuale permette all'utente di visualizzare tutto il video didattico senza saltare le specifiche e complicate descrizioni tecniche Grandstream Networks GXP280/GXP285, come nel caso della versione cartacea.

Perché leggere il manuale d’uso?

Prima di tutto, contiene la risposta sulla struttura, le possibilità del dispositivo Grandstream Networks GXP280/GXP285, l'uso di vari accessori ed una serie di informazioni per sfruttare totalmente tutte le caratteristiche e servizi.

Dopo l'acquisto di successo di attrezzature/dispositivo, prendere un momento per familiarizzare con tutte le parti del manuale d'uso Grandstream Networks GXP280/GXP285. Attualmente, sono preparati con cura e tradotti per essere comprensibili non solo per gli utenti, ma per svolgere la loro funzione di base di informazioni e di aiuto.

Sommario del manuale d’uso

  • Pagina 1

    Grandstream N et works, Inc. GXP User Ma n ual Page 1 of 44 Firmware 1.2. 5 .3 Last Updated: 03 /2011 Grandstream Networks, Inc. GX P2020/GXP2010/GXP 2000/GXP1200/GXP280/G XP285 Enterpris e IP Phones GXP- 2020 GXP- 201 0 GXP- 1200 GXP- 280/GXP - 285 GXP- 2000[...]

  • Pagina 2

    Grandstream N et works, Inc. GXP User Ma n ual Page 2 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 TABLE OF CONTEN TS GXP USER MANUAL WELCOME ................................................................................................ ................................................................ . 4 INSTALLATION .........................[...]

  • Pagina 3

    Grandstream N et works, Inc. GXP User Ma n ual Page 3 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Table 7: GXP Technical Specification s .......................... ..................................................... .......... 11 Table 8: LCD Buttons .................... ....................................... ...............................[...]

  • Pagina 4

    Grandstream N et works, Inc. GXP User Ma n ual Page 4 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Welcome Your Grandstream GX P Series IP phon e features a new sophisticated design and is very e asy to use. The GXP combines advanced featur e functionality with the latest t ec hnology to offer excellent audi o quality , ease of use, expandabil [...]

  • Pagina 5

    Grandstream N et works, Inc. GXP User Ma n ual Page 5 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Installation E QUIPMENT P ACKAGING Table 1: Equipment Packaging GXP - 280/285 GXP - 1200 GXP - 2000 GXP - 2010 GXP - 2020 Main Case Yes Yes Yes Yes Yes Handset Yes Yes Yes Yes Yes Phone Cord Yes Yes Yes Yes Yes Pow er A dap to r Yes Yes Yes Yes Ye[...]

  • Pagina 6

    Grandstream N et works, Inc. GXP User Ma n ual Page 6 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 1) One GXP Ext ension unit 2) One PS2 cabl e 3) One connecti on plat e 4) One Universa l P ower Adaptor F IGURE 1: C ONNECTING THE GXP – 200 0 AND THE GXP –E XTENSION GXP – 2000 w/GXP –Extension GXP Extension Connecting the GXP – 2000 w [...]

  • Pagina 7

    Grandstream N et works, Inc. GXP User Ma n ual Page 7 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Figure 2 : GXP – 2000 Internal Headset Wi ri ng Schema NOT E: For GXP - 2000 HW REV. 0.3 and 0.4, a 3.5mm to 2.5m m plug converter is require d to use a 2.5mm headset. The converter ca n be purchased at any el e c tronics store. S AFETY C OMPL I[...]

  • Pagina 8

    Grandstream N et works, Inc. GXP User Ma n ual Page 8 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Product Overvie w Table 3 : GX P Product Models Model Picture Ove rview GXP - 280 GXP280 is an entry - level SIP phone. It features:  Single line  Three soft key s GXP - 285 GXP285 is an entry - l evel SIP phone. It features:  Single line[...]

  • Pagina 9

    Grandstream N et works, Inc. GXP User Ma n ual Page 9 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 GXP - 2020 GXP2020 is an execut ive SIP phone. I t features:  Six lines  Seven programm abl e h ard keys  Four XML programm able soft key s  PoE Supported Table 4 : GX P Comparison Guide Features GXP - 280/285 GXP - 1200 GXP - 200 0 GX[...]

  • Pagina 10

    Grandstream N et works, Inc. GXP User Ma n ual Page 10 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Table 6 : GXP Hardware Specificatio ns LAN Interface (Ethernet ports) Two (2) 10/100 Mbps Ful l/Half Duplex Eth ernet Switch with LAN and PC port with auto detection Graphic LCD Disp lay GXP - 280/ 285 GXP - 1200 GXP - 2000 GXP - 2010 GXP - 2020 [...]

  • Pagina 11

    Grandstream N et works, Inc. GXP User Ma n ual Page 11 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Table 7 : GXP Technical Specificatio ns Lines Multiple direct lines with in depe ndent SIP account s, p rogrammable spee d dia l keys , XML programmable s of t - keys ( non programmabl e on GXP - 280/285 , GXP1200 , GXP2000 ). Protocol Support Su[...]

  • Pagina 12

    Grandstream N et works, Inc. GXP User Ma n ual Page 12 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 (attended/blin d), call forwa rd, call waitin g, caller ID, mute, redi al, call log, c aller ID display or block , Do - Not - Dist urb (DND) and volume control Multi - party c onfe r encing (up to 5 ), dial plan prefix , off - hook auto dial, aut[...]

  • Pagina 13

    Grandstream N et works, Inc. GXP User Ma n ual Page 13 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Using the GXP SI P Enterprise Phone G ETTING F AMILIAR WITH T HE LCD GXP -2x xx has a dynamic and customizable s creen. The screen display s differently dependi ng on whether the phone is idle or in u se (active screen ). Table 8 : LCD Button s K[...]

  • Pagina 14

    Grandstream N et works, Inc. GXP User Ma n ual Page 14 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 SPECIAL SOFT BUTTONS ( Excluding GXP2000 and Only When I ntegrated with GXE5024/50 28) Call Parking : FOR GXP2020/G XP2010 ONLY . Refer to the GXE5024/5028 Onli ne User Manual for more inform ation. • Call P ark When a GXP2020 dials out, t he C[...]

  • Pagina 15

    Grandstream N et works, Inc. GXP User Ma n ual Page 15 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Calls Forw arded Icon: INDICATES calls are forwarded Follow ‘call forwar di ng’ procedures Handset , Speakerp hone and R ing Volume Icon: Each icon app ears next to the volume ico n To adjust volu me, use the up/do wn button Real – time Clo[...]

  • Pagina 16

    Grandstream N et works, Inc. GXP User Ma n ual Page 16 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 T ABL E 10 : GXP K EYPAD B UTTON S Key Button Key Button Defini tions LINE BUTTONS Line keys with LED, can be configured t o different SIP prof iles TRANSFER TRANSFE R key: T ransfer an ACTI V E call t o another number CONF Press CONF but t on to[...]

  • Pagina 17

    Grandstream N et works, Inc. GXP User Ma n ual Page 17 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 M AKING P HONE C ALLS Handset, Sp ea ker phone and Headset Mode The GXP series phone s allow you make phone calls via handset, s peakerph one, or headset mode. During the active calls the us er can s witch betw een the ha ndset and the s pea ker [...]

  • Pagina 18

    Grandstream N et works, Inc. GXP User Ma n ual Page 18 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 3. C ALL R ETURN : To call the last phone nu mber that call ed your phone. When returning a call , the phone will us e the same SIP acco unt as the call was made t o. Thus, when returning a call m ade t o the third SIP acc ount , the phone will u[...]

  • Pagina 19

    Grandstream N et works, Inc. GXP User Ma n ual Page 19 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Note: The multi - funct ional buttons will function as LINE keys when all LINEs are busy . The LED will fl ash in red to indicate an incoming call. Press the button to pick up t he call. If any one of the Multi Purpose K eys is associated wit h a[...]

  • Pagina 20

    Grandstream N et works, Inc. GXP User Ma n ual Page 20 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 A NSWERING P HON E C ALLS Receivin g Calls 1. Incoming sin gle call : Phone rings with selecte d ring-tone. The corresponding a ccount LINE flashes red. Answe r call by taking Ha ndset/SPE AKER/Headset off hook or pressing SPE AKER or by pressing[...]

  • Pagina 21

    Grandstream N et works, Inc. GXP User Ma n ual Page 21 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 1. Blind Transfer: Press “ TRANSFER ( or TRNF for GXP - 2000) ” button, then dial the number and press the “SEND” but t on to complete tr ansfer of act iv e call. 2. Attended (or Superv ised) Transfer: Press “LINEx” but ton to make a [...]

  • Pagina 22

    Grandstream N et works, Inc. GXP User Ma n ual Page 22 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 NOTE: The party that starts the c onference call h as to remain in t he conference f or its entire dur ation, you can put the party on mut e but it must rem ai n in t he conversation. Voice Me ssages ( Message Waitin g Indicat or) A blinking red [...]

  • Pagina 23

    Grandstream N et works, Inc. GXP User Ma n ual Page 23 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 C ALL F EATURES The GXP supports tr adi t ional and advan ced telephon y features includi ng caller ID, caller ID w/name, call forward/transf er/park/hold a s well a s intercom/pagi ng a nd BLF. Table 11 : GXP Call Feat u res Key Call Fe atures *[...]

  • Pagina 24

    Grandstream N et works, Inc. GXP User Ma n ual Page 24 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Configura tion Guide The GXP can be configured in two way s . F irstly, usi ng the K ey Pad Configurat ion Menu on the phone; se condly, through embedd ed web - configu ration men u. C ONFIGURATION V IA K EYPAD To enter the MEN U, press the round[...]

  • Pagina 25

    Grandstream N et works, Inc. GXP User Ma n ual Page 25 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 • SIP To change SIP - se rver sett ings for prima ry account. • Upgrade In this menu sett ing re garding the fi rmw are server and Config server can be changed. It also enables t he user to make the phone attempt to download new fi rm w are. [...]

  • Pagina 26

    Grandstream N et works, Inc. GXP User Ma n ual Page 26 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 F IGURE 3: K EYPAD GUI F LOW Call History Status Phone Book LDAP Director y Instant Message Direct IP Call Preference Config Factory Functions Reboot Exit MENU Answered Calls Dialed Calls Missed Calls Back Call History Back Clear All Any of pre v[...]

  • Pagina 27

    Grandstream N et works, Inc. GXP User Ma n ual Page 27 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 C ONFIGURATION VIA W EB B ROWSER The GXP embedded Web serve r respond s to HTTP/HTTPS GET/POST requests. Embe dded HTML pages allow a user to config ure the IP phone t hrough a Web bro ws er such as Micro soft’s IE or Mozill a Fire fox. Access [...]

  • Pagina 28

    Grandstream N et works, Inc. GXP User Ma n ual Page 28 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Table 13 : Device Configuration - Status MAC Address The device ID, in HEXADEC IMAL format. IP Address This field shows IP add ress of GXP Product Model This field contai ns t he product model inf ormation. Part Number This field contai ns t he p[...]

  • Pagina 29

    Grandstream N et works, Inc. GXP User Ma n ual Page 29 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Multi Purpose Key X These opt i on s are used to assign a f unction to t he corresponding m ul t i purpose key. Options avail able ar e: 1. “Speed Dial” . 2. “BLF” ( Busy Lamp Field). Thi s opt ion has to be supp orted on the PBX and i t [...]

  • Pagina 30

    Grandstream N et works, Inc. GXP User Ma n ual Page 30 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Daylight Savings Time T his parameter controls t ime displayed in da yl ight savings time. If set to “Yes”, then the di s played tim e wi ll b e 1 hour ahead of norma l time. The “Optional R ule” is configured to aut omatically adjust the[...]

  • Pagina 31

    Grandstream N et works, Inc. GXP User Ma n ual Page 31 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 HEADSET K ey Mode Se lec t either “ Default mod e ” or “ Toggle Speak er(def a ult) / Hea ds et” or “Toggle Speaker/Headset( default) ”. In “Default Mode”, only t he speaker phone will ring for an incom i ng call . User can use th[...]

  • Pagina 32

    Grandstream N et works, Inc. GXP User Ma n ual Page 32 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Voice Frames per TX This field contains t he number of v oice frames t o be transmitt ed in a singl e Ethernet packet (be adv ise d the IS limit is based on the m aximum size of Ethernet packet i s 15 00 byte (or 120kb ps)). When setting thi s va[...]

  • Pagina 33

    Grandstream N et works, Inc. GXP User Ma n ual Page 33 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Keep - alive i n terval This paramet er s pecifie s how often the GXP sends a blank UDP packet to the SIP server in orde r t o keep the “hole ” on the NAT open. Def aul t is 20 seconds. Use NAT IP NAT IP address us ed in SIP/SDP messag e. Def[...]

  • Pagina 34

    Grandstream N et works, Inc. GXP User Ma n ual Page 34 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Automatic U pgrade This function is used by ITSP. End user should NOT touch these param eters. Default is No . Choose “Yes” to enabl e automatic HTTP upgrad e and provisioning. In “Check for upgrade every” field, ent er the number of minu[...]

  • Pagina 35

    Grandstream N et works, Inc. GXP User Ma n ual Page 35 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 NTP server This parameter def ines the URI or I P address of t he NTP (Network Tim e Protocol) serv e . It is used to display t he current date/ t ime. Public Mode Default is ‘No’ (sta ndard mode). Supp orted only on GXP1200, GXP2010, and GXP[...]

  • Pagina 36

    Grandstream N et works, Inc. GXP User Ma n ual Page 36 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Use Quick IP Call Mode Dial an IP addre ss under the s ame LAN/V PN segment by entering the l ast octet in the IP a d dress. In the Advanced Setti ngs page there i s an option “ Use Q uick IP - call mode ” . Default se t ting is No . Whe n se[...]

  • Pagina 37

    Grandstream N et works, Inc. GXP User Ma n ual Page 37 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Display Language Allows u se r to choose preferr ed display l angu age in web UI and k ey pad UI. Language file postfi x allows the langua ge file to have diff erent postfixes so the pho ne can request a p articular file. I t will append an under[...]

  • Pagina 38

    Grandstream N et works, Inc. GXP User Ma n ual Page 38 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Authenticate Pas s word SIP service subscriber’s a ccount password f or GXP to register to (SIP) servers of ITSP. Name SIP service subs criber’s name that is used for Calle r ID display. Use DNS SRV: Default is No . I f set to “Yes”, the [...]

  • Pagina 39

    Grandstream N et works, Inc. GXP User Ma n ual Page 39 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 SUBSCRIBE fo r Registration Event Default is No. This is mainl y used for IMS purposes. When enabled, the terminals should store the Serv i c e - Route header v alues after succes sfully registere d, and thereafter add a rout e he ader with the v[...]

  • Pagina 40

    Grandstream N et works, Inc. GXP User Ma n ual Page 40 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 UAS Specify R e fresher As a Callee, sele ct UAC to use caller o r proxy serv er as the refresh er, or UAS to use the phone as the r ef resher. Force INVITE Session Timer can be ref reshed using INVITE method or UP DATE method. Se lect “Yes” [...]

  • Pagina 41

    Grandstream N et works, Inc. GXP User Ma n ual Page 41 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 eventli st BLF URI If a serv er s upports this f e ature, user need s to configure a n " eventlist BLF " URI on the service side (i.e.: BLF1006 @myserver.com ) On the GXP, unde r A c count page, fill i n t he "" eventlist BLF [...]

  • Pagina 42

    Grandstream N et works, Inc. GXP User Ma n ual Page 42 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Software Upgrade & Customization Softw are (or firmware) upgrade s are completed via either TFTP or HTTP. The corresponding configu ra tion settings are in t he A DVANCED SETTIN GS configurat i on pag e . F IRMWARE U PGRAD E T HROUGH TFTP/HTT[...]

  • Pagina 43

    Grandstream N et works, Inc. GXP User Ma n ual Page 43 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Instruc tions for local TFTP Upgrade: 1. Unzip the file and put all of them under t he root directory of the TFTP server. 2. The PC running t he T FT P serve r and the GXP should be in t he same LAN se g ment . 3. Go to File - > C onfigure - &[...]

  • Pagina 44

    Grandstream N et works, Inc. GXP User Ma n ual Page 44 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Restore Factory Default Setting WARNING: Restori ng the Factory De fault Sett ing will delete all configurat ion informati on of the phone. Please backup or print all the settings before you re storing factor y default setting s. Grandstream is n[...]