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AMD Radeon™ HD 6950/6970 User Guide Part Number: 137-41807-10[...]

© 2010 Advanced Micro Devices Inc. All rights reserved. The contents of this document are provided in connection with Advanced Micro Devices, Inc. (“AMD”) products. AMD makes no representations or warranties with respect to the accuracy or completeness of the contents of this publication and reserves the right to discontinue or make changes to[...]

Important Safety Instructions Note: This product is for use only with compatible UL-listed personal computers that have installation instructions detailing user installation of this class of product. Read all instructions before beginning installation. All safety and installation instructions should be read before the product is installed or operat[...]

iv AMD Radeon™ HD 6950/6970 ©  2010 Advanced Micro Devices, Inc.[...]

Contents Chapter 1 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1.1 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

Chapter 7 Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 7.1 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

Chapter 1 Getting Started Before you begin installing your new AMD Radeon HD 6950/6970, please make sure you have the proper system requirements and have completed the required preinstallation tasks as outlined in this chapter. System Requirements Hardware Minimum requirements for installing a single AMD Radeon HD 6950/6970 graphics card: • Mothe[...]

• One AMD CrossFireX internal bridge interconnect per additional board (included). • A 600 watt or better power supply with either four 6-pin PCIe power connectors for the AMD Radeon HD 6950, or two 6-pin power connectors and two 8-pin power connectors for the AMD Radeon HD 6970. • For an up-to-date listing of certified power supplies, see at[...]

3. Select the current graphics card driver and then click Change/Remove . Use the wizard that appears to remove the current display driver. 4. Turn off the system after the driver has been removed. Note: If the previously installed graphics card has any additional software installed, this software may also need to be removed before restarting the c[...]

4 Getting Started AMD Radeon™ HD 6950/6970 ©  2010 Advanced Micro Devices, Inc.[...]

Chapter 2 Hardware Installation This chapter details how to install your AMD Radeon HD 6950/6970 in your system. Installation Overview The installation of the card has slightly different procedures depending on whether you are replacing an existing card or installing a graphics card in a PC for the first time. This section briefly describes the hig[...]

2. Unplug the computer's power cord, and then disconnect all cables from the back of the computer. Caution: Wait approximately 20 seconds after unplugging the power cord before disconnecting a peripheral cable or removing a component from the motherboard to avoid possible damage to the motherboard. 3. Remove the cover to the computer's ca[...]

Figure 2–1 Possible Power Connection Locations on the Graphics Card 1 Power supply 2 Graphics card 8. Fasten the graphics card securely to the back panel. 9. Make sure no internal cables are interfering with components inside the computer (for example, a cooling fan), and then replace the computer cover. 10. Reconnect any cables you have disconne[...]

8 Hardware Installation AMD Radeon™ HD 6950/6970 ©  2010 Advanced Micro Devices, Inc.[...]

Chapter 3 Software Installation This chapter describes the installation of the software and drivers associated with your AMD Radeon product. ATI Drivers and Software Drivers are small but important programs that enable an operating system to communicate with a piece of hardware, such as a graphics card. When you install a new graphics card, you mus[...]

2. From the menu that appears, click Software Install . 3. Follow the on-screen instructions. When prompted, select either Express or Custom . Not all software components are installed using the Express installation. Custom installation allows you to select individual software components for installation. Tip: If the installer fails to install the [...]

Chapter 4 Display Configuration This section describes how to configure the display and lists the available display connections. AMD Radeon HD 6950/6970 Connections The following figure shows the display connections available on your AMD Radeon HD 6950/6970 graphics card. Note: The baseplate may not appear exactly as depicted. Figure 4–1 AMD Rade[...]

Display Configurations The following table lists options for attaching displays that are indirectly supported by the connections on your graphics card. For best graphics performance and quality, always use native connections, when available. Note: Adapters not provided with your graphics card can be purchased directly from AMD's Web site or th[...]

The following table shows some examples of multiple display configurations; (A) indicates an active adapter is used and (P) indicates a passive adapter is used. Display abbreviations are mDP = Mini DisplayPort, DVI = single-link DVI. Table 4–2 Sample Display Configurations Sample Display Configuration DVI-D Connector mDP Connector mDP Connector H[...]

Note: If you are not experiencing any troubles with the display, no adjustments are necessary. 1. Right-click on the desktop and, in the shortcut that appears, click Properties . The Display Properties dialog appears. 2. Click the Settings tab and then select the screen resolution and color depth that best suit your requirements and the display’s[...]

Chapter 5 AMD CrossFireX Technology Note: These features are only available for AMD Radeon HD 6950/6970 graphics cards with AMD CrossFireX connections. AMD CrossFireX Introduction AMD CrossFireX is a multi-GPU (graphics processing unit) performance gaming platform. It enables multiple graphics processors installed in a single computer to work toget[...]

Caution: Remember to discharge your body’s static electricity by touching the power supply case or the metal surface of the computer chassis. 4. Remove any unneeded graphics cards from the computer. Warning: Some graphics cards can get hot while operating. Wait approximately five minutes after turning off the computer before touching the card. 5.[...]

Figure 5–1 Connecting the Power Cables 1 Power supply 2 Existing card 3 New card 8. Remove protection tags from the ends of the AMD CrossFire interconnect and connect the cards. Caution: Always handle the AMD CrossFire bridge interconnect by the connector only. Do not push or pull on the flexible cable. AMD CrossFireX Technology 17 ©  2010 Adv[...]

Figure 5–2 AMD CrossFire Bridge Interconnect Protection Tag Figure 5–3 AMD CrossFire Installation 1 AMD CrossFire graphics cards 2 Interconnect 18 AMD CrossFireX Technology AMD Radeon™ HD 6950/6970 ©  2010 Advanced Micro Devices, Inc.[...]

9. Fasten the graphics cards securely to the back panel. 10. Make sure the cables are not interfering with anything inside the computer (for example, a cooling fan) and then replace the computer cover. 11. Reconnect any cables you have disconnected and plug in the computer power cord. 12. Turn on the monitor and then the computer. AMD CrossFireX mu[...]

20 AMD CrossFireX Technology AMD Radeon™ HD 6950/6970 ©  2010 Advanced Micro Devices, Inc.[...]

Chapter 6 Using Catalyst Control Center Catalyst Control Center Overview Catalyst Control Center provides access to the display features of your AMD Radeon HD 6950/6970 graphics card. Use the software to fine-tune graphics settings, enable or disable connected display devices, and change the orientation of the desktop. Many features display preview[...]

Accessing Catalyst Control Center Help Catalyst Control Center Help provides information on the features and concepts of your AMD Radeon product. You can also use the Catalyst Control Center Help feature to access usage information, generate a problem report, and get software version details. 1. Open Catalyst Control Center in the Advanced view. 2.[...]

Chapter 7 Reference The following section offers troubleshooting tips and provides customer care, warranty, and compliance information. Troubleshooting Note: Some troubleshooting tips may not be applicable depending on the display options supported by and configured for your card. Graphics Card Installation Troubleshooting For more advanced trouble[...]

The computer boots up but there is no display. Verify that the monitor is connected properly to the computer and a power supply. If a DisplayPort adapter, passive dongle, or active dongle is used, visit www.amd.com/ eyefinity and make sure it appears on AMD's listing of AMD Eyefinity Multi-Display Ready or AMD Eyefinity Multi-Display Verified [...]

3D Client is Active You will not be able to start AMD CrossFireX if a 3D application, game, or video playback, such as a DVD movie, is running. Close all open 3D applications, games, and movie player applications, and then enable AMD CrossFireX. AMD CrossFireX is Currently Unavailable This error has occurred because AMD CrossFireX did not correctly[...]

Also, make sure that the HDTV component video adapter is properly connected. DVDs will not play in high-quality modes. For displays connected using an analog connection, playback of CSS-protected DVDs may be restricted to certain modes. For displays connected using a digital connection, playback on certain DVD players may also be restricted if HDCP[...]

Service Availability Language Access Online or mail 24 hours a day English, French, Spanish http://ati.amd.com/support/ or Attention: Customer Care Advanced Micro Devices, Inc., 1 Commerce Valley Drive East, Markham, Ontario, Canada L3T 7X6 Telephone US & Canada Monday to Thursday: 9:00 a.m. to 5:30 p.m. Friday: 9:00 a.m. to 3:00 p.m. Note: AMD[...]

FCC Compliance Information (USA) This product complies with FCC Rules Part 15. Operation is subject to the following conditions: • This device may not cause harmful interference. • This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with[...]

CISPR 24:1997/EN 55024:1998—Information Technology Equipment—Immunity Characteristics—Limits and Methods of Measurements Electrical Safety Europe: The Low Voltage Directive—2006/95/EC • EN 60950-1—Safety of Information Technology Equipment USA/Canada: • UL 60950-1 (Information Technology Equipment—Safety—Part 1: General Requiremen[...]

VCCI Class B ITE Compliance Information (Japan) KCC Certification Information (Korea) "Class B" Equipment (Household purpose info/telecommunications equipment) As this equipment has undergone EMC registration for household purpose, this product can be used in any area including residential area. BSMI Certification Information (Taiwan) 30 [...]

C-Tick (Australia and New Zealand) ACMA — Australian Communications and Media Authority • Radiocommunications Act 1992 (Australia) – per notices of section 182 • AS/ NZS CISPR 22: 2006 Product Environmental Compliance This product may carry a marking similar to those below that indicates its level of compliance with China RoHS standards. Fo[...]

32 Reference AMD Radeon™ HD 6950/6970 ©  2010 Advanced Micro Devices, Inc.[...]