HP (Hewlett-Packard) 3000 Series manuale d’uso
- Visualizza on-line o scarica il manuale
- 74 pagine
- 0.85 mb
Vai alla pagina of
Manuali d’uso simili
-
Printer
HP (Hewlett-Packard) 5100dtn
189 pagine 2.46 mb -
Printer
HP (Hewlett-Packard) D2300
2 pagine 3.11 mb -
Printer
HP (Hewlett-Packard) 1240 Series
148 pagine 5.65 mb -
Printer
HP (Hewlett-Packard) 450
55 pagine 1.12 mb -
Printer
HP (Hewlett-Packard) K550dtn
4 pagine 0.15 mb -
Printer
HP (Hewlett-Packard) B010
18 pagine 4.3 mb -
Printer
HP (Hewlett-Packard) A510
66 pagine 2.25 mb -
Printer
HP (Hewlett-Packard) FS-8000CN
245 pagine 5.07 mb
Un buon manuale d’uso
Le regole impongono al rivenditore l'obbligo di fornire all'acquirente, insieme alle merci, il manuale d’uso HP (Hewlett-Packard) 3000 Series. La mancanza del manuale d’uso o le informazioni errate fornite al consumatore sono la base di una denuncia in caso di inosservanza del dispositivo con il contratto. Secondo la legge, l’inclusione del manuale d’uso in una forma diversa da quella cartacea è permessa, che viene spesso utilizzato recentemente, includendo una forma grafica o elettronica HP (Hewlett-Packard) 3000 Series o video didattici per gli utenti. La condizione è il suo carattere leggibile e comprensibile.
Che cosa è il manuale d’uso?
La parola deriva dal latino "instructio", cioè organizzare. Così, il manuale d’uso HP (Hewlett-Packard) 3000 Series descrive le fasi del procedimento. Lo scopo del manuale d’uso è istruire, facilitare lo avviamento, l'uso di attrezzature o l’esecuzione di determinate azioni. Il manuale è una raccolta di informazioni sull'oggetto/servizio, un suggerimento.
Purtroppo, pochi utenti prendono il tempo di leggere il manuale d’uso, e un buono manuale non solo permette di conoscere una serie di funzionalità aggiuntive del dispositivo acquistato, ma anche evitare la maggioranza dei guasti.
Quindi cosa dovrebbe contenere il manuale perfetto?
Innanzitutto, il manuale d’uso HP (Hewlett-Packard) 3000 Series dovrebbe contenere:
- informazioni sui dati tecnici del dispositivo HP (Hewlett-Packard) 3000 Series
- nome del fabbricante e anno di fabbricazione HP (Hewlett-Packard) 3000 Series
- istruzioni per l'uso, la regolazione e la manutenzione delle attrezzature HP (Hewlett-Packard) 3000 Series
- segnaletica di sicurezza e certificati che confermano la conformità con le norme pertinenti
Perché non leggiamo i manuali d’uso?
Generalmente questo è dovuto alla mancanza di tempo e certezza per quanto riguarda la funzionalità specifica delle attrezzature acquistate. Purtroppo, la connessione e l’avvio HP (Hewlett-Packard) 3000 Series non sono sufficienti. Questo manuale contiene una serie di linee guida per funzionalità specifiche, la sicurezza, metodi di manutenzione (anche i mezzi che dovrebbero essere usati), eventuali difetti HP (Hewlett-Packard) 3000 Series e modi per risolvere i problemi più comuni durante l'uso. Infine, il manuale contiene le coordinate del servizio HP (Hewlett-Packard) in assenza dell'efficacia delle soluzioni proposte. Attualmente, i manuali d’uso sotto forma di animazioni interessanti e video didattici che sono migliori che la brochure suscitano un interesse considerevole. Questo tipo di manuale permette all'utente di visualizzare tutto il video didattico senza saltare le specifiche e complicate descrizioni tecniche HP (Hewlett-Packard) 3000 Series, come nel caso della versione cartacea.
Perché leggere il manuale d’uso?
Prima di tutto, contiene la risposta sulla struttura, le possibilità del dispositivo HP (Hewlett-Packard) 3000 Series, l'uso di vari accessori ed una serie di informazioni per sfruttare totalmente tutte le caratteristiche e servizi.
Dopo l'acquisto di successo di attrezzature/dispositivo, prendere un momento per familiarizzare con tutte le parti del manuale d'uso HP (Hewlett-Packard) 3000 Series. Attualmente, sono preparati con cura e tradotti per essere comprensibili non solo per gli utenti, ma per svolgere la loro funzione di base di informazioni e di aiuto.
Sommario del manuale d’uso
-
Pagina 1
HP C olor L a se rJet 3 000/3 8 00 Se r i es pr int er s HP Embedded W eb Se r v er Us er Gui de[...]
-
Pagina 2
[...]
-
Pagina 3
HP Embedded Web Server User Guide[...]
-
Pagina 4
Copyright and Warra nty © 2005 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation or translation without prior written per mission is prohibited, except as allowed under the copyright laws. The information contained her ein is subject to change without notice. The only warranties for HP products and services are set forth[...]
-
Pagina 5
Table of contents 1 Over view What is an embedded Web server? .. .............. .............. .............. ................. .............. .............. ...... .... ...1 Features ............ ........................ ....................... ........................ ....................... ............ ..........1 Additio nal features with a pe[...]
-
Pagina 6
Adding a li nk ............. ................. ................. ................ ................ .................... .............. ......44 Removing a link ........ .................. ................... .................. ................ .................. .............. ...44 Devic e Information .................. .................. ........[...]
-
Pagina 7
List of tables Table 1-1 HP Embedded Web Server ............. ...................... ................... .................... ................... .. ........ .....6 Table 2-1 Device Status ............. ................. ................. ................. .................. .................. .... ................ .........8 Table 2-2 Configur ati[...]
-
Pagina 8
vi ENWW[...]
-
Pagina 9
List of figures Figure 1-1 Login dialog box ........ ................. ................... ................ ................. ................. ...... .... ................. ....4 Figure 1-2 Sample HP EWS scree n ............. ............... .............. ............... .............. .............. ........... ........... .....5 Figure 2-1 Devi[...]
-
Pagina 10
viii ENWW[...]
-
Pagina 11
1O v e r v i e w What is an embedded Web server? A Web server provides an en vironment in which Web programs can ru n, in much the same way that an operating system, such as Microsoft® Win dows®, pr ovides an environment in which programs can run on your computer. A Web br owser, such as Microsoft Internet Ex plorer, Apple Safari, or Mozilla, can[...]
-
Pagina 12
■ Select the language in w hich to display the HP EWS screens. ■ Print to an HP product without having to install the p roduct printer driver. ■ Conserve energy by sched uling the product sl eep delay so that the prod uct will go into sleep mode after a period of time of not being used . ■ Schedule wakeup times fo r each day so that the pro[...]
-
Pagina 13
System requirements In order to use the HP EWS, you must have the following components: ■ A supported Web browser. Browsers that sup port embedded Web servers include (but are not limited to) the following: ■ Konqueror 3.0 o r later ■ Microsoft Interne t Explorer 6.0 or late r ■ Mozilla 1.0 (and Mozilla derivatives) ■ Netscape Navigato r [...]
-
Pagina 14
Login and logoff The HP EWS has scree ns that can be used to view product information and change configur ation options. The screen s that appear, and the settings on th em, vary according to how you gain access to the HP EWS: as a general user, an information tec hnolo gy (IT) administrator, or a service provider. These passw ords can be cust omiz[...]
-
Pagina 15
CAUTION If you do not clos e the browser, the connection to the produ ct HP EWS continues to run and could pose security risks. Navigating through the HP Embedded Web Server To navigate through the HP EWS screens, click one of the tabs (such as Information or Settings ), and then click one of the menus on the navigation bar that is located on th e [...]
-
Pagina 16
Table 1-1 HP Embe dded Web Server Callou t HP EWS screen feature Description More information 1 Product name and TCP/IP address View the product name and Internet protocol (IP) address. 2 Tabs Information tab View information about the product. You cannot configure the product using the screens on this tab. See Viewing product status from the HP EW[...]
-
Pagina 17
2 Viewing product status from the HP EWS Information screens The screens availab le from the Information tab ar e for informational purposes only; you cannot configure the product from these screens. To co nfigure the product through the HP EWS, see Configuring the product fro m the Settings screens . NOTE Some products do not su pport all of these[...]
-
Pagina 18
Device Status Use the Device Status screen to view the current status of the product. The following illustration and table describe how to use this screen. 5 1 2 3 7 4 6 Figure 2-1 Device Status screen Table 2-1 Device Stat us Callou t Area on the screen Information or capability that the area provides 1 Status Shows the device status (the same inf[...]
-
Pagina 19
Callout Area on the scre en Information or capability that the area provides The media status is OK until the tray is completely empty. When the tray is empty, the status is Out . 6 Change Settings Opens the Configure Device screen, where you can change the paper-handling settings. 7 Capabilities Lists product components and settings. Table 2-1 Dev[...]
-
Pagina 20
Configuration Page Use the Configuratio n Page screen to view current product setting s, help troubleshoot problems, and verify the installatio n of optional accessories such as dual inline memo ry modules (DIMMs). The following illustrations and tables describe how to use this screen. 1 2 3 Figure 2-2 C onfiguration Page screen (1 of 2) Table 2-2 [...]
-
Pagina 21
Callout Area on the screen Information or capability that the area provides ■ Options that are installed in each DIMM slot and EIO slot ■ USB devices that can be connected to a printer used as a host USB controller, such as mass storage devices, card sw ipes, or keypads 3 Memory Lists memory information, PCL Driver Work Space (D WS), and resour[...]
-
Pagina 22
Table 2-3 Configuration Pa ge (2 of 2) Callou t Area on th e screen Information or capability that the area provides 4 Securit y Lists the status of the control-panel lock, disk write-protect options, and direct- connect (USB or parallel) ports. You can change the status of the Direct Connect ports on the Security screen under the Settings t ab by [...]
-
Pagina 23
Supplies Status The Supplie s Status screen shows more detailed supplies information and provides part numbers for genuine HP supp lies. (It is helpful to have the pa rt numbers available when ordering supplies.) Th e following illustration and table de scribe how to use this screen. 1 2 Figure 2 -4 Supplies Status screen Table 2-4 Su pplies Status[...]
-
Pagina 24
Callou t Area on th e screen Information or capability that the area provides supply serial number and HP part numbe r; and an indication of whether or not the supply has reached the low status. ■ The percent of life remaining and the estimated number of pages remaining before the supply is empty ■ The total number of pages that have been proce[...]
-
Pagina 25
Event Log The Event Log screen shows the most recent produ ct events , including jams, service errors, and other printer errors. The following illustration an d table describe how to use this screen. 4 5 6 1 2 3 Figure 2 -5 Event Log screen Table 2-5 Event Log Callout Area on the screen Information or capability that the area provides 1 Current Eng[...]
-
Pagina 26
Usage Page The Usage Page screen gives a page count for each size of me dia that has passed through the produ ct, as well as the number of duplexed (two-sided) pages. The total is calculated by multiplying the sum of the print count valu es by the Units value. The information on this screen can be used to determine how much toner or paper to keep o[...]
-
Pagina 27
5 4 Figure 2 -7 Usage Page screen (2 of 2) Table 2-7 Usag e Page (2 of 2) Callout Area on the screen Information or capability that the area provides 4 Print Modes & Paper Path Usage (actual) Indicates the different print modes that have been used for color an d monochrome (black-and-white) print jobs. 5 Historical Printer Coverage I ndicates t[...]
-
Pagina 28
Diagnostics Page The Diagnostics Page screen provides information ab out calib ration, color de nsity, and parameters. Figure 2-8 Diagnostics Page screen Table 2-8 Diagnostics Page Callou t Area on th e screen Information or capability that the area provides 1 Calibration Inform ation Lists the last color-plane registration (CPR) page count, the la[...]
-
Pagina 29
Callout Area on the screen Information or capability that the area provides Color plane registration occurs when new print cartridges are installed to compensate for any slight variations that might occur in cartridge circumference. DMAX is a density calibration of each print cartridge color at 100% cover age; DHALF is also a density calibration of[...]
-
Pagina 30
Device Information The Device Information scre en on the Information tab shows the name, a sset number, company name, contact person, location , and the TCP/IP address, name, model, and seri al number for the device. The Device Information screen that is accessed from the Information tab is for viewing only. To configure the d evice name, asset num[...]
-
Pagina 31
Control Panel For products that have a con trol panel, the Control Panel screen shows the prod uct control-panel display as if you were sta nding at the product. Bec ause this view shows the product status, it can help you troubleshoo t problems with the product. NOTE The appearance of the screen might vary, depending on your produ ct. Figure 2 -10[...]
-
Pagina 32
Color Usage Job Log Use the Color Usage Jo b Log to vi ew usage details for the printer. The following illustration and tabl e describe how to us e the Color Usage Job Log screen. 1 2 3 4 Figure 2-11 Color Usag e Job Log screen Table 2-9 Color Usage Job L og Callou t Area on th e screen Information or capability that the area provides 1 Printer Inf[...]
-
Pagina 33
Callout Area on the screen Information or capab ility that the area provides you wish to see. The displayed data changes as you move through the log. 4 Clear Color Usage Job Log Click the Clear Job Log button to delete the contents of the Color Usage Job Log. Table 2-9 Color Usage Job Log (continued) ENWW Color Usage Job Log 2 3 Information tab[...]
-
Pagina 34
Print You can use the Print screen to print one file at a time from a product that supports the HP EWS. This feature is especi ally useful if you are a mob ile user, because you do not have to install the product's printer driver in orde r to print; yo u can print anywhere at any time. You can print print-ready files, su ch as documents that h[...]
-
Pagina 35
Printing a file from the Print screen Use the following proce dure to print a file from the Print screen. 1 Select a file that resides on your machine or on your network by using one of the followin g options: ● Click the button under Option 1 to b rowse to a fi le that you wa nt to print. -or- ● Type the uniform resource locator (U RL; beginni[...]
-
Pagina 36
26 Chapter 2 Viewing product status fr om the HP EWS Information screens ENWW Information tab[...]
-
Pagina 37
3 Configuring the product from the Settings screens Use the screens on the Settings tab to configure the prod uct from your com puter. NOTE Some products do not su pport all of these screens. The following table sh ows the menu items that are availa ble on the Settings tab and the screens that open when you click ea ch menu item. Menu item Screen t[...]
-
Pagina 38
1 2 Figure 3-1 Configure Device screen Table 3-1 Conf igure Device Callou t Area on th e screen Information or capability that the area provides 1 Select A Menu INFORMATION menu Print device information pages, which provide details about the device and its configuration. PAPER HANDLING menu Set the type of media that is in each tray. CONFIGURE DEVI[...]
-
Pagina 39
E-mail Server Use the E-mail Server screen to configure e-mail settings for ou tgoing and incoming e-mail. Use the settings on this screen to send and receive e-mail message s, including product alerts. The following illustration, table, a nd procedures describe how to use this screen. 1 2 3 Figure 3 -2 E-mail Server screen Table 3-2 E-mail Server [...]
-
Pagina 40
Configuring outgoing e-mail You must configure o utgoing e-mail if you in tend to use the Alerts or Auto Send features. 1 Gather the following informatio n. (Your organizat ion's network or e-mail administrator typical ly provides the information tha t is re quired to configure outgoing mail .) ● The TCP/IP address of th e simple ma il trans[...]
-
Pagina 41
Alerts From the Alerts screen, IT administrators can se t up the product to send problem and stat us alerts to anyone through e -mail messages. When this function is configure d, alerts are automatically triggered about supplies, p aper-path status, and other service a nd advisory information. More than one individual can receive alerts, with e ach[...]
-
Pagina 42
1 5 2 3 4 Figure 3-3 Alerts screen Table 3-3 Alerts Callou t Area on the screen Information or capability that the area provides 1 Destination list summary Lists the current selections for each destination. The List Name field appears only if a hard disk has been installed. 2 Edit Click this button to make changes to the destination or destination [...]
-
Pagina 43
Callout Area on the screen Information or capability t hat the area provides New Destin ation List (with hard dr ive) Using the Alerts scr een with a product With a permanent storag e device installed, you can se t up four different lists, with up to 20 recipients on each list. With out a permanent storage dev ice , you have room for only four e-ma[...]
-
Pagina 44
Figure 3-4 Alerts — Setup (1 of 2) 34 Chapter 3 Configuri ng the product from the Settings screens ENWW Settings tab[...]
-
Pagina 45
Figure 3 -5 Alerts — Setup (2 of 2) To configur e alerts 1 Do one of the following: ● To create a new de stination list, click New Destination List . -Or- ● To modify an existing destinatio n list, click Edit next to the list that you want to modify. The Alerts – se tup screen appears. 2 For products that have permanent sto rage devices ins[...]
-
Pagina 46
6 Under Select Control Panel Messages to Suppress , select messages that you do not want to appear on the prod uct control panel. This step applies only to message s that were selected to be received as ale rts. NOTE If the browser does not accept JavaScri pt, the check box fo r message suppression will be always enabled . The check-box selection i[...]
-
Pagina 47
To test the configuration of a destination list 1 Click the Test button next to the destina tion list that you want to te st. (If no permanent storage device is installed, only on e d estination can be tested from this screen.) The following screen appears. Figure 3 -6 Alerts – test scr een 2 If you have a permanen t storage device installed, se [...]
-
Pagina 48
4 If applicable, type additio nal information that you would like to ap pear at the beginning of the e-ma il alert message in th e Your Notes (opt ional) text field. 5 Click OK . To delete destination s and destination lists 1 If you have multiple destinations configured, yo u can delete a destina tion or destination list by clicking the Delete but[...]
-
Pagina 49
The product checks for new e-mail mess ages once ever y 3 minutes. When the product receives the e- mail message, it generates a reply and sends the re quested information b ack to the sender's e-mail address (as specified in the From field of the original e-mail message). NOTE Depending on delays in the network and y our organization's m[...]
-
Pagina 50
Table 3-5 Auto Send Callou t Area on the screen Information or capability that the area provides 1 Enable AutoSend Select this check box to turn on the AutoSend featur e. 2 Send every [interval] Select the interval at which you w ant the product to send the product configuration and supplies usage information to the des tinations that are configure[...]
-
Pagina 51
Security The following ill ustration and table describe how to use the Security screen. 1 2 3 4 Figure 3 -8 Security screen Table 3-6 Security Callout Area on the screen Information or capability that the area provides 1 Set Password Set an administrator password to control who can gain access to the EWS Settings , and Netw orking tabs. After the p[...]
-
Pagina 52
Callou t Area on the screen Information or capability that the area provides NOTE The Direct Port s section of the Security screen does no t appear on the screen when direct-co nnect devices are not supported or if the HP EWS is currently running over a direct connection. Table 3-6 Security (conti nued) 42 Chapter 3 Configuri ng the product from th[...]
-
Pagina 53
Edit Other Links Use the Edit Other Links screen to add or customize up to five links to the Web sites of your choice (see the following no te). These links ap pea r throughout the HP EWS screens in the Other Links box beneath the left n avigational bar. Three permanent links ( hp instant suppo rt , Order Supplies , and Product Support ) have alrea[...]
-
Pagina 54
Callou t Area on the s creen Information or capability that the area provides My Service Provider Connect to the home page of your service provider. This link appears only if the service provider has configured it. My Service Contract Connect to a page t hat shows the terms an d limits of your service contract. This link appears only if the service[...]
-
Pagina 55
Device Information Use the Device Inform ation screen to provid e a name of your choice for the device, assign an asset number, and con figure the company name, the perso n to contact about the device, a nd the physical location of the device. The device TCP/IP address, device na me, device model, and serial number a re also available on this scree[...]
-
Pagina 56
Language Use the Languag e screen to select the language in which the HP EWS screens appear. The following illustration and table describe how to use this screen. 1 3 2 Figure 3-11 Lan guage screen CAUTION Selecting View Pages in Device Language or Select A La nguage changes the language for everyon e who uses the HP EWS. Table 3-8 Lang uage Callou[...]
-
Pagina 57
Date & Time Use the Date & Time screen to update the product time. The following i llustration and table describe how to use this screen . 1 2 3 4 Figure 3 -12 Date & Time screen Table 3-9 Date & Time Callout Area on the screen Information or capability that the area provides 1 Current Date and Current Time Shows the product date an[...]
-
Pagina 58
Date/Time Format Use the Date/Time Format screen to select the format s you pr efer for displaying the date (unde r Date Format ) and time (under Time Forma t ). The following illu stration shows the Date/Time Format screen. Figure 3-13 Date/Time For mat screen Clock Drift Correction Use the Date & Time – clock drift correction screen to enab[...]
-
Pagina 59
NOTE This process keeps the clock from drifti ng (losing or gaining time), bu t does not synchronize the clock with the network time server clock. 1 Select the Enabl e Clock Drift Correc tion check box. 2 In the Network Time Server Addr ess field, type the TCP/IP ad dress of the clock which you want to use for correc tion of the product clock drift[...]
-
Pagina 60
Wake Time An IT administrator can use t h e Wake Time screen to schedule product wakeups from sleep mode on a daily basis. F or example, the product can be se t to wake up at 07:30, so the pro duct has finished initializing an d calibrating and is ready to use by 08:00. The ad ministrator sets only one wakeup setting per day; however, each day can [...]
-
Pagina 61
Restrict Color Use the Restrict Colo r screen to restrict color pr inting. You can restrict color printing for all users or for specific users or specific applic ations. The following illu stration and table describe how to use this screen. 1 5 6 2 3 4 Figure 3 -16 Restrict Colo r screen ENWW Restrict Color 51 Settings tab[...]
-
Pagina 62
Table 3-11 Restrict Color Callou t Area on th e screen Information or capability that the area provides 1 Restrict Color Use Select whether to print all color jobs in color, print all color jobs in black, or allow printing in color ac cording to custom permissio n settings. To assign custom permissions settings, you must select COLOR IF ALLOWED . 2[...]
-
Pagina 63
4 Managing network operation from the Networking screens Overview Use the Netwo rking screens to configure and man age your product on your network. The appea rance and features of the scree ns a vailable from the Netwo rking tab differ, de pending on the model and version of your HP Jetdirect print server. The foll owing screen is similar to wh at[...]
-
Pagina 64
Figure 4-1 N e twork Settings screen Depending on your HP Jetdire ct print server model and operating version , the following are some tasks that you can perform from the Netwo rking screens: ■ Change networ k configuration settings fo r va rious types of network connections. ■ Turn on or turn of f printing protocols. ■ Set up a suppo rt cont[...]
-
Pagina 65
■ View general netwo rk status information, including network statisti cs that are stored on the print server, for network troublesho oting or optimization. ■ View protocol information for al l supported network connection s. ■ Open the HP Jetdirect Con figuration page. ■ Set the freque ncy at which the HP EWS checks the network sta tus. Fo[...]
-
Pagina 66
56 Chapter 4 Managing network operation from the Ne tworking screens ENWW Networki ng tab[...]
-
Pagina 67
5 Using the Other Links as a resource The Other Link s bo x contains three permanent links that provide qu ick access to product-specific information, such a s interactive troubleshooting and ordering information for gen uine HP supplies. Figure 5 -1 Oth er Links box NOTE You can use the Edit Other Links screen on the Settings ta b to add up to fiv[...]
-
Pagina 68
Information you can get from HP Instant Support The HP Instant Su pport Web site provides these tools fo r troubleshooting and for main tenance: ■ Firmware and softw are updates ■ Troubleshooting fo r recent events that are listed on the Event Log. For example, th e product might show a jam as the most recent event liste d in the event Log. The[...]
-
Pagina 69
Product Support The Product Support link connects you to a Web page that brings together a co mprehensive menu of support resources that business peop le need. From this Web page, you can accomplish these tasks and more: ■ Find a list o f HP products at one site: computers, workstations, servers, st orage de vices, printers, scanners, digital ima[...]
-
Pagina 70
60 Chapter 5 Usin g the Other Links as a resource ENWW Other Links[...]
-
Pagina 71
Index A accessing the HP Embedded Web Server 3 accessories, verifying installed 10 administrators alerts, setting up 31 logging off 4 logging on 4 wake time settings 50 alerts configuring 33 destination lists, testing 37 e-mail configuration 30 e-mailing information pages 38 features 2, 31 asset number 20 AutoSend 39 B browsers closing after loggin[...]
-
Pagina 72
K keys, control panel 8 Konqueror, versions supported 3 L Language screen 46 links 43, 57 log, event 15 logging off 4 logging on 4 M mailbox configuration 30 media usage 16 memory, verifying installed 10 menus control panel 27 HP Embedded Web Server 5 messages, erro r 15 Microsoft Internet Explorer, versions supporte d 3 mobile devices, print ing f[...]
-
Pagina 73
[...]
-
Pagina 74
© 2005 Hewlett-Packard Development Company, L.P. www.hp.com[...]