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Un buon manuale d’uso
Le regole impongono al rivenditore l'obbligo di fornire all'acquirente, insieme alle merci, il manuale d’uso HP (Hewlett-Packard) 7.2. La mancanza del manuale d’uso o le informazioni errate fornite al consumatore sono la base di una denuncia in caso di inosservanza del dispositivo con il contratto. Secondo la legge, l’inclusione del manuale d’uso in una forma diversa da quella cartacea è permessa, che viene spesso utilizzato recentemente, includendo una forma grafica o elettronica HP (Hewlett-Packard) 7.2 o video didattici per gli utenti. La condizione è il suo carattere leggibile e comprensibile.
Che cosa è il manuale d’uso?
La parola deriva dal latino "instructio", cioè organizzare. Così, il manuale d’uso HP (Hewlett-Packard) 7.2 descrive le fasi del procedimento. Lo scopo del manuale d’uso è istruire, facilitare lo avviamento, l'uso di attrezzature o l’esecuzione di determinate azioni. Il manuale è una raccolta di informazioni sull'oggetto/servizio, un suggerimento.
Purtroppo, pochi utenti prendono il tempo di leggere il manuale d’uso, e un buono manuale non solo permette di conoscere una serie di funzionalità aggiuntive del dispositivo acquistato, ma anche evitare la maggioranza dei guasti.
Quindi cosa dovrebbe contenere il manuale perfetto?
Innanzitutto, il manuale d’uso HP (Hewlett-Packard) 7.2 dovrebbe contenere:
- informazioni sui dati tecnici del dispositivo HP (Hewlett-Packard) 7.2
- nome del fabbricante e anno di fabbricazione HP (Hewlett-Packard) 7.2
- istruzioni per l'uso, la regolazione e la manutenzione delle attrezzature HP (Hewlett-Packard) 7.2
- segnaletica di sicurezza e certificati che confermano la conformità con le norme pertinenti
Perché non leggiamo i manuali d’uso?
Generalmente questo è dovuto alla mancanza di tempo e certezza per quanto riguarda la funzionalità specifica delle attrezzature acquistate. Purtroppo, la connessione e l’avvio HP (Hewlett-Packard) 7.2 non sono sufficienti. Questo manuale contiene una serie di linee guida per funzionalità specifiche, la sicurezza, metodi di manutenzione (anche i mezzi che dovrebbero essere usati), eventuali difetti HP (Hewlett-Packard) 7.2 e modi per risolvere i problemi più comuni durante l'uso. Infine, il manuale contiene le coordinate del servizio HP (Hewlett-Packard) in assenza dell'efficacia delle soluzioni proposte. Attualmente, i manuali d’uso sotto forma di animazioni interessanti e video didattici che sono migliori che la brochure suscitano un interesse considerevole. Questo tipo di manuale permette all'utente di visualizzare tutto il video didattico senza saltare le specifiche e complicate descrizioni tecniche HP (Hewlett-Packard) 7.2, come nel caso della versione cartacea.
Perché leggere il manuale d’uso?
Prima di tutto, contiene la risposta sulla struttura, le possibilità del dispositivo HP (Hewlett-Packard) 7.2, l'uso di vari accessori ed una serie di informazioni per sfruttare totalmente tutte le caratteristiche e servizi.
Dopo l'acquisto di successo di attrezzature/dispositivo, prendere un momento per familiarizzare con tutte le parti del manuale d'uso HP (Hewlett-Packard) 7.2. Attualmente, sono preparati con cura e tradotti per essere comprensibili non solo per gli utenti, ma per svolgere la loro funzione di base di informazioni e di aiuto.
Sommario del manuale d’uso
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Pagina 1
HP Matr i x Oper ating En v ir onme nt 7 .2 R eco v er y Manageme nt U s e r Gui de Abstract The HP Matr i x Oper ating Env ir onment 7 .2 Reco v ery Management User Guide contains infor mation o n installatio n, conf igur atio n, testing , and tr oublesh ooting HP Matr ix Oper ating En v iro nment r ecov ery management (Matr i x r ecov ery managem[...]
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Pagina 2
© Cop yr igh t 20 1 3 Hew lett-P ack ar d Dev elopment C ompan y , L.P . Conf iden tial compute r softwar e . V alid license f ro m HP req uired f or pos sessi on , use or cop y ing. C onsisten t with F AR 1 2 .2 1 1 and 1 2 .2 1 2 , Commer c ial Compu ter Softw are , Computer So ftwar e Documen tation , and T echnical Data fo r Commer c ial It em[...]
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Pagina 3
C on ten ts 1 Matr i x r ecov er y manageme nt Ov erv i e w........................................................5 2 Installing and conf i gur ing Matr i x reco very managemen t..................................8 Installati on and conf i gur ation o vervi e w........................................................................................8[...]
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Pagina 4
5 Issue s, limit atio ns , and suggest ed acti ons..................................................... 48 L imitatio ns ............................................................................................................................. 48 Hy per -V suppo rt limitation f or bi dir ecti onal conf i gur ation ...............................[...]
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Pagina 5
1 Matr i x r eco v er y manageme nt Ov er v ie w Matr i x r eco v ery management is a compo nent of the HP Matr ix Oper ating En v ir onment that pr o v ide s disas ter r eco v ery pr otecti on f or logi cal serv ers and f or Matr i x inf r astr uc tur e or c hestr ation serv ice s . Logi cal se rver s and Matr i x infr as truc tur e or chestr ati [...]
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Pagina 6
Figur e 1 Reco v ery G r oup Sets Featur es and benefits of Matri x 7 .2 reco very management • Pr o v ide s an auto mated failo ver mec hanism f or DR Pr otec ted logical s erver s , DR Pr otect ed IO serv ice s, and as soc iated stor age . • Pr o v ide s a disast er r eco v ery soluti on f or logical s erver s and IO serv i ces managed b y th[...]
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Pagina 7
• Include s R eco ve ry Grou p startup or der s ettings that let y ou de ter mine whi c h R eco ve ry Grou ps ar e r eco v er ed f irs t dur ing a site f ailov er . • Include s a Cop y f eatur e that mak es it ea s y to cr eate multiple Sto r age Repli cati on Gr oup s w ith the same conf igur ation par ameter s . B y r eading this HP Matr i x [...]
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Pagina 8
2 Installing and conf igur ing Matr i x r eco v er y manageme nt This c hapt er contains secti ons on Matr ix r eco v ery management inst allation pr ereq uisites , netw orking setup , stor age se tup , logi cal serv er setu p , Matr i x r eco v ery management conf igur ation , e xport and import oper atio ns, and DR Pr ot ecti on fo r IO serv ices[...]
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Pagina 9
NO TE: • It is assumed that ne twor king and st or age r eplicati on links ar e pres ent betw een the L ocal Site and the R emote Site . • When planning f or dis aste r r eco v ery soluti on using Matr i x r ecov ery management w ith VMw ar e h y pervis or based IO s ervi ces , pr oper planning is r equired t o ensur e the hos ts at both the pr[...]
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Pagina 10
if y ou conf igur e a logical serv er to us e a diffe r ent IP or subne t at each sit e in the Matr i x r eco v ery management conf igurati on . • When r unning on ph y si cal tar gets (V C ho sted) o r non VMw ar e E SX virtual tar gets (VM ho sted), Matr i x r eco v ery management does no t ensur e that logi cal serve rs us e the same MA C addr[...]
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Pagina 11
include s EMC as a s tor age se rver type . F or mor e inf or mation s ee “Cr eating and installing a Use r Def ined stor age adapter” (page 14) . • If a DR Pr otect ed logical s erver at the L ocal Site is V C hosted , the r epli cated boot and data L UNs on the arr a y at the Re mote Site mu st be pr es ented t o the corr esponding r eco v [...]
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Pagina 12
Gener al stor age setup not es • F or inf or matio n on sto r age setup o f cr oss-technolog y logi cal serv ers (logi cal serv ers ca pable of be ing V C ho sted or VM h ost ed) , see: Dy namic wo rkload mo v emen t w ith CloudS ys tem Matr i x . • F or a lis t of supported s tor age , s ee the HP Insight Manage ment Suppo rt Matri x at http:/[...]
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Pagina 13
on HP P9 000 RAI D Manager S oftw ar e to manage P9000 s tor age r epli catio n. HP P9 000 RAID Manager Softwar e instances and conf igur ation f iles mus t be conf igur ed to manage var ious de v ice gr oups that ar e conf igur ed in Matri x r eco v ery management . Fo r mor e info rmati on , see the f ollo w ing: ◦ HP P9000 C lus ter Extensi on[...]
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Pagina 14
NO TE: A fter y ou ins tall and conf igur e Matri x r eco v ery management at the L ocal Site , you m ust manuall y failo ver 3P AR remo te cop y gr oup s to the R emote Sit e bef or e attempting t o conf igur e install and co nfi gur e Matr i x r eco v ery management at the R emot e Site . F or 3P AR peri odi c (as y nchr onous) r emo te cop y , t[...]
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Pagina 15
7 . Creat e a Reco very Gr oup b y using the Matr ix r eco v ery management GUI , and as soc i ate that R ecov er y Gr ou p w ith the St or age R eplicati on Gr ou p for the n onintegr ated stor age . 8. P erfo rm a Matr i x r ecov ery management Export oper atio n at the Local Sit e to gener ate an exportconfig f ile , then perf orm an Import oper[...]
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Pagina 16
Multiple User Defined storage adapters Matr i x r eco v ery management supports multiple U ser Def ined stor age adapter s to co -e x is t in a Matr i x r eco v ery management conf igur ation. F or each U ser Def ined s tor age adapt er type , y ou can cr eate a new subdir ectory and place your im plementati on of the thr ee commands for that st or[...]
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Pagina 17
R escan s tor age using VM h ost manage ment tools , f or e x ample , VMwar e V irtual Cente r or Mi cr osoft H ype r - V Managemen t Cons ole , to e nsur e that the VM hos t r ecogni z es the failed o v er s tor age . a. • The r eplicated disk on the R emot e Site Hy per -V ho st mu st be conf i gur ed w ith the same dr i v e letter that is as s[...]
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Pagina 18
Matr i x r ecov er y manageme nt GUI o verv i e w The h ome sc r een f or the Matr i x r eco v ery management u ser int erface inc ludes ta bs f or conf igur ation and administr ati on tasks—s ee F i gur e 2 (page 18) . Figur e 2 Matrix r eco very management home screen Matrix r ecov ery management user inter face tabs • Home Info rmati on on t[...]
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Pagina 19
Matr i x r ecov er y manageme nt conf i gur ati on s teps F i gur e 3 (page 19) illustr ates the si x -step Matr ix r eco v ery management conf i gur ation pr ocess . After the Matr i x r eco v ery management conf igur ation pr ocess is co mpleted at the L ocal Site , Matri x r eco v ery management mus t be conf igur ed at the Remote Site . T o sim[...]
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Pagina 20
6. F rom the Sites t ab at the R emote Site , import the Local Site Matr i x r eco v ery management conf igur ati on . F or mo r e info rmati on , see “Matr i x r eco v ery management e xpor t and impo rt oper atio ns ” (page 20) . 7 . T es t the r eco v ery logical se rver s. A ll imported R eco v ery Gro ups ar e in maintenance mode , allo w [...]
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Pagina 21
◦ F or HP P9 000, the us er name and RAID instance number m ust mat ch . ◦ F or HP 3P AR stor age s y st em , the pass w or d file name mus t matc h. If an y one of the a bov e items is not matc hed betwee n the e xporting site and the importing site , the impo rt operati on f ails. NO TE: T o manage HP 3P AR remot e copy , the encry pted pass [...]
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Pagina 22
NO TE: • R ecov er y Gr ou ps can be imported one at a time onl y . Y ou mu st r epeat the import ... → Select import file... pr ocedur e fo r each R eco v ery Gr oup that y ou im port . • If a Reco very Gr oup in the exportconfig f ile has the same name a s a Reco v ery Gr oup at the importing site , it is not im ported. If y ou are im porti[...]
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Pagina 23
NO TE: • When y ou use Matr i x r eco v ery management to DR pr ot ect VMw ar e E SX based IO serv ice s that hav e been deploy ed fr om an IO template u sing an ICV irt template or a VM t emplate on the vCe nter s erver at the L ocal Site , an ICVirt or VM template w ith same name must be av ailable at the R emo te Site bef or e you perf or m a [...]
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Pagina 24
NO TE: If one data stor e is spec ifi ed in volume.dr.list , the DR Pr otect ed IO serv ices ar e pr o v isio ned on the datas tor e spec ified . If multiple datas tor e s ar e spec if ied in volume.dr.list , the DR Pr ot ected IO s ervi ces ar e pr o v isio ned on the datas tor e in volume.dr.list that is both a v ailable f or that serv er pool an[...]
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Pagina 25
F or mor e infor mation , s ee the HP Matr i x Oper ating En v ir onment 7 .2 Infr astruc tur e Or c hestr ation Use r Guide a vaila ble at http://www .hp .com/go/matri x oe/docs . Co nf igur e OO w or kflo w for opti onal email n otif i catio n Y ou hav e the optio n to conf igur e OO wor kflo ws to pr o v ide s yst em administr ato rs w ith a uto[...]
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Pagina 26
3 T es ting and f ailo v er oper ations This c hapt er desc r ibes R eco v ery Gr oup te sting , planned failo vers , and unplanned f ailo v ers u sing the Matr i x r eco v ery management Activ ate and Deactivate ope r ations . T e sting R ecov er y Gr oups The r e ar e two w ay s to tes t R eco ve ry Grou ps: • Using Maint enance Mode to tes t i[...]
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Pagina 27
4. P lace the R eco v ery Grou p into Maint enance Mode at the R emote Sit e using the Enable Maintenance M ode button in the Matr i x r eco v ery management Reco v ery Groups tab . F or logi cal serv ers , us e the Logical Servers Activate oper ati on in the T ools menu of the Visuali zation t ab in Matr i x OE v isuali zati on to ac ti vat e the [...]
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Pagina 28
1 . Shu t do wn the a pplicati ons and oper ating sy st em on eac h Matr i x r eco ve ry management DR Pr otec ted logical s erve r and each s erver a ssoc iated w ith DR Pr otec ted IO se rvi ces . 2. C lic k on the Deactiv ate ... button and the Deactiv ate Reco very Groups at the Local Site windo w w ill appear . F or mo r e info rmati on abou t[...]
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Pagina 29
3. S elect eac h R eco v ery Gro up Set that y ou want to ac ti v ate or c lic k the c hec k -bo x on the le ft side of the banne r of the Activ ate Reco very Groups at the Local Site windo w to select all o f the R ecov er y Gr ou p Sets f or acti vatio n. 4. Cli ck Activ ate Reco v ery Groups to start the acti vati on oper ation. A w indow w ill [...]
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Pagina 30
• Start Order • P ow er-Up Dela y 3. S elect eac h R eco v ery Gro up Set that y ou want to ac ti v ate at the r eco v ery site . T he obj ecti v e is fo r all R ecov er y Gr ou p Sets that w ere pr e v i ousl y acti vated at the site w her e the site -wi de e ve nt occ urr ed to be acti vat ed at the r eco v ery site . 4. Cli ck Activ ate Reco[...]
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Pagina 31
4 Dy nami c w orkload mo v ement w ith C loudS y st em Matr i x This c hapt er e xplains ho w y ou can co nfi gur e c r os s- tec hno logy logi cal serv ers that can be managed w ith Matr i x r eco v ery management . The HP Matr ix Oper ating En v ir onment fac ilitates the flui d mo ve ment of w orkloads betw een dissimilar serv ers w ithin a site[...]
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Pagina 32
Ca pab ilitie s and limitati ons Using the tools and pr ocedures de sc r ibed in this cha pter y ou can: • Conf igure and manage a logi cal se rver that can perf or m ph y sical t o v irtual cr os s-technolog y mo ve ments w ithin the datace nter . • Conf igure and manage a DR Pr otected logical s erve r that can be failed o v er ac r os s data[...]
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Pagina 33
Figur e 4 Same L UN number acros s ph ysical and v irtual targets • The t ar get WWN v alues us ed to pr es ent the L ogi cal Unit mus t be the same ac r os s v irtual and ph y sical t ar gets. NO TE: T he r eco v ery logical serv er that pr o v i des DR pr otec tion at the R emo te Site has its o w n set of t ar get WWN/L UN values that diff er [...]
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Pagina 34
Figur e 5 ESX ho st network name Figur e 6 Virtual Connect Enterprise Manager net w ork name • When mo v ing a logi cal serv er betw een ph y si cal and v irtual server s w ithin a site , the f ollo wing serv er IDs ar e not pr es erved: ◦ Netw ork MA C addr ess es ◦ Serve r/Initiato r WWNs (On a v irtual machine , the stor age adapter is a v[...]
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Pagina 35
both types o f serv ers . T he r eco v ery site can hav e a ph y si cal/v irtual combinati on also , or hav e onl y v irtual machine hos ts. Supported platf or ms The pr ocedure s for e nabling mo v ement be tween ph ysi cal and v irtual server s desc r ibed in this cha pter appl y to ph ysical s erve rs , h y pervis ors , and w or kload oper ating[...]
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Pagina 36
i. C op y the e x ec utable cp011231.exe t o the ph y sical se rver w her e the image is c urr ently r unning . ii. R un cp011231.exe to install PINT and s tart the PINT s ervi ce . F or mor e infor mation , s ee “Conf i gur ing and managing portable O S images ” (page 38) . 2. Cr eate a por tability gr oup that inc ludes all potential phy sica[...]
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Pagina 37
NO TE: Whe n the logical s erver is f irst mo v ed to a v irtual machine , you ma y w ant to add additional t ools to the se rver , for e x ample , VMwar e tools . In the HP Matr i x Oper ating En v ir onment , the VM configur ation c r eated does not inc lude a v irtual CD/D VD dr i v e . Y ou can use the VM manage ment cons ole to modify the VM c[...]
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Pagina 38
NO TE: T he Matr i x r eco v ery management Site conf igurati on can be s et up to pr efer en tiall y acti v ate the logi cal serve r on a ph y sical s erve r at one site and a VM hos t at the other site . F or mor e inf or mation , see “S etting a failo v er tar get t y pe pr ef er ence” (page 46) . Co nf igur ing logical se rver s f or mo vem[...]
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Pagina 39
The co mmand-line interf ace fo r PI S A is des c ribed be lo w . The optio ns ar e mutuall y e x c lusi v e . PI S A r uns on supported v er sio ns of W indo w s onl y , and it r equir es that the u ser be a membe r of the Adminis tr ator us er gr ou p . Usage: hppisa -h, -?, -help Show this information -e, -enable Enable the LSI driver -d, -disab[...]
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Pagina 40
The HP Matr ix Oper ating En v ir onment pr o v ides de fa ult portability gr ou ps depending on the r eso ur ces f ound w ithin y our dat a center . The De fault po rtability gr oup s include: • E SX—A ll E SX H y pervis ors • HYPER V —All Hy per -V H ype rvis ors • E ac h Virtual C onnect Domain Gr oup—E ac h V CDG has its o w n Def a[...]
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Pagina 41
Figur e 1 0 Sel ecting group members and targets Pr o v ide a name and opti onal des cr iption f or the portability gr ou p . T he name w ill be us ed fo r def ining logical s erve rs . The s et of Gr oup T y pes is selec ted aut omaticall y bas ed on the tar gets inserted into the po rtability gr oup . V ali d combinati ons of t ar gets include: ?[...]
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Pagina 42
Figur e 1 1 Selecting a por tability gr oup T o vi e w the portability gr ou p fo r an y logical se rver , cli ck the V iew mo v able logical ser v er details icon in Matr ix OE v isuali zati on as illu str ated in F igur e 1 2 (page 42) . Figur e 1 2 Vie w mo vable logical server details icon The de tails f or this logical s erver ar e display ed [...]
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Pagina 43
Logi cal se rver s can be made portable thr ough tec hni ques des c ribed in “P ortability gr oups ” (page 39) . NO TE: Y ou mus t deter mine w hether the pr o v isi oned oper ating s y st em w ithin a logical s erver perfo rms as de sir ed on a v ar iety of platf or ms. If a logi cal serv er has ne v er been ac ti v e on a platf orm type , the[...]
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Pagina 44
When de fining s tor age f or a portable logi cal serv er , you m ust s elect S AN Stor age Entry . F or fle x ib ility and mov emen t betw een under ly ing technolog y ty pes, s tor age m ust be pr esented to the WWNs tied to the V irtual Connec t serv er pr of ile, and st or age mu st also be pr esented to an y E SX VM hos ts that ar e poten tial[...]
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Pagina 45
T argets f or a logi cal serv er ar e se lected f r om that logi cal serve r's portability gr ou p . T he portability gr oup membe rs ar e then f urther f ilter ed bas ed on r es our ce a vaila bility , inc luding CP U and memory r eso ur ces as w ell a s netw ork and S AN connecti v ity . NO TE: Netw or ks in V irtual Connec t mus t be named [...]
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Pagina 46
Mo v ing betw een blade t y pes F or logi cal serv ers w ith targe t attribut es, the logi cal se rver managemen t softw ar e can iden tify mor e possible t ar gets w hen mo v ing or acti vating a serv er . As with all c r os s- t echno logy logi cal serv ers , y ou mu st ensur e that the logi cal serv er can f uncti on appr opr i atel y on v ari o[...]
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Pagina 47
Y ou must s pec ify the tar get type pr e fer r ed f or all sites o n the CMS at eac h site: • If y ou spec if y Virtual as the t ar get type pr e fer r ed f or a site , all cr os s- t echno logy logi cal se rver s wh ose R ecov ery Gr oups pr efer that site ar e acti vat ed on VM hos ts dur ing an Activate ope r ation at that site . A ph y si ca[...]
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Pagina 48
5 Issue s , limitati o ns , and sugges t ed acti ons This c hapt er lists is sues and limitati ons f or this r eleas e , categor iz ed as follo ws: Limitations L imitati ons o f the implemen ted func tio ns and featur es of this r elease Major issues Issues that ma y si gnif icantl y aff ect f uncti onality and usa bility in this r eleas e Minor is[...]
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Pagina 49
E SX conf igur ation se tting r equir ed for VMF S data sto r es o f Matr i x reco very management managed logi cal s erver s to be v isible at Remo te Site Under the f ollo w ing conditions , Matr i x r eco v ery management r equir e s a spec if i c E SX conf i gur ation setting to r et ain the signatur e of a VMF S data stor e so it w ill be v is[...]
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Pagina 50
r ecommends as a be st pr acti ce that y ou k eep L UN numbers the same f or co rr e sponding disks acr oss sites . Suggested actions Asse ss the impac t of thes e disc r epanc i es on an y li censing ar r angements in u se f or the oper ating s y stem and a pplicati ons running o n DR Pro tected logi cal serv ers . One RAI D Manage r instance pe r[...]
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Pagina 51
6 T r ouble shoo ting This c hapt er pr o v ide s tr ouble shooting inf or mation in the f ollo w ing categori es: • “Conf igurati on tr oubleshooting ” (page 51) • “Conf igurati on er r or me ssages ” (page 53) • “W arning mes sages ” (page 56) • “Matr i x r eco v ery management Job tr ou bleshooting ” (page 57) • “F ai[...]
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Pagina 52
• Unable to add or edit HP P6000 S torage R eplication Group P os sible caus es inc lude: ◦ Matr i x r eco v ery management is unable to obt ain St or age R eplicati on Gr ou p info rmati on fr om Command V ie w se rver s to v alidate the S tor age R epli cation Gr oup infor mati on pr o v ided b y the us er . • Unable to add or edit HP P9000[...]
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Pagina 53
• No configuration oper ation can be run P os sible caus es inc lude: ◦ An Activ ate , Deactiv ate , or Import oper ation is in pr ogre ss . ◦ Anothe r conf igur ati on oper ati on ma y be in pr ogr es s • Unable to import Storage Management Ser v ers as part of an import operation P os sible caus es inc lude: ◦ The S tor age Management S[...]
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Pagina 54
Cannot verify the host name specified. Error message The hostname s pec ifi ed for the CM S f or either the L ocal Site or the R emote Sit e is not locatable in the DNS . Cause V erify that a vali d DNS entry w ith a full y qualif ied domain name e x ists f or eac h CMS . Action Cannot create/edit the site information. Error message The hostname s [...]
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Pagina 55
then go to Stor age → Stor age Software → Stor age Dev ice Managem ent So ftware → HP P6000 Command Vie w Software . 2. C onfir m that the port number spec ified dur ing Sto rage Manage ment Serv er conf igur ation in Matri x reco very management is the s ame as the WBEM port number conf igur ed on the HP P6000 C ommand V ie w serve r (for e [...]
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Pagina 56
Unable to run Matrix recovery management operations because Matrix recovery management Job is in progress or another Matrix recovery management configuration operation is in progress. Error message If an Activate or Deactiv ate oper atio n is in pr ogre ss , no confi gur ation oper ation is allow ed , becaus e the Job is in pr ogr ess . If a Matri [...]
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Pagina 57
Warning: Matrix recovery management is quiesced. No new operations will be allowed. W arning message Matri x reco very management has been qui esced . All conf igur ati on buttons (Cr eate , E dit , Delete , etc…) ar e disabled . Cause W ait for Matr ix r ecove ry management to be unquie sced . Action Warning: Unable to remove CLX credentials for[...]
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Pagina 58
an Activate Job . It has an Entity of type site and an Operation o f type activ ate . Y ou will als o noti ce the F ailed i con in the Status column indi cating that Job 3 288 ha s failed . Figur e 2 1 Jobs screen F or a f ailed Job , c lic k the c heck bo x next to the Job Id to get detailed inf ormati on abo ut the ass oc iat ed Sub Jobs . A site[...]
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Pagina 59
Figur e 2 3 Restarting a failed job NO TE: R es tarting the Job r etr ies o nly Su b Jobs that pr e v io usl y failed; s erver s ass oc iat ed w ith complet ed Jobs or Sub Job s ar e not impac ted . IMPORT ANT: If cor r ecting the pr oblem that ca used the Job t o fail inc luded r econf igur ation of logical s erver s, be fo r e y ou r es tart the [...]
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Pagina 60
• Matrix r eco very management job failed because of unlocatable logical server in Matri x OE logical server management. P os sible caus es inc lude: ◦ A logical s erver managed b y Matri x r eco v ery management w as r emo ved fr om Matri x OE logical s erver manage ment bef or e it was unmanaged in Matr i x r ecov ery management . • Matrix [...]
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Pagina 61
Matr i x r eco v er y manageme nt log f ile s The r e ar e se v er al log f iles a v ailable w ith det ailed info rmati on that y ou can v iew to he lp iden tify the sour ces of Matr i x r eco ve ry management failo ver or f ailback pr oblems: • F or e rr ors that occ ur dur ing the initial Matr i x r eco v ery management co nfi gur atio n step s[...]
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Pagina 62
DR Pr otec ted IO s ervi ce s conf igur ation tr oublesh ooting In addition t o the conf igur ati on issue s addr ess ed in this Us er Guide that ar e common to both logical serv ers and IO s ervi ces , the f ollo w ing conf igur ation issues a pply t o IO serv ice s only : • Failed to get a list of IO services that can be included in a recov ery[...]
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Pagina 63
IO ser v ices configur ation err or messages Unable to get the IO service. Error message The IO s ervi ce does not e x ist or Matr i x r eco ve ry management failed to get the IO s ervi ce info rmati on fr om the Matr i x infr as tructur e. Cause Chec k the Matri x r eco v ery management and IO log file s for mo r e infor mation o n the failur e . [...]
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Pagina 64
DR Pr otec ted IO s ervi ce s failo ver tr oublesh ooting In addition t o the failo v er is sues addr es sed in this U ser Gui de that ar e common to both logi cal serv ers and IO s ervi ces , the f ollo w ing f ailo ve r issues a pply to IO s ervi ces o nly : • Failed to activ ate IO service in a Reco very Group P os sible Cau ses: ◦ Sto r age[...]
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Pagina 65
7 Suppo r t and o ther r e so ur ces Inf or mati on to co llect be f or e contac ting HP Be sur e to ha v e the fo llo w ing inf ormati on a v ailable bef or e you con tact HP: • Softw ar e pr oduc t name • Har dw ar e pr oduct model number • Oper ating s y st em type and v ersi on • Appli cable er r or mes sage • Thir d-par ty har dw are[...]
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Pagina 66
W ith this serv ice , Insight Management c ustomer s benef it f r om e xpedited pr oblem re soluti on as w ell as pr oac ti v e notif icati on and deli very of so ftwar e update s. F or mor e inf or mation a bout this serv ice , see the follo wing w ebsit e: http://www .hp .com/s ervi ces/insi ght . R egistr atio n fo r this serv ice tak es place f[...]
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Pagina 67
Matr i x r ecov er y manageme nt doc umen tati on F or mo r e info rmati on on Matr i x r eco v ery management , see the follo w ing sour ces: • HP Insight Managem ent Support Matrix Pr o v ide s Matr i x r eco v ery management support inf or mation along w ith other HP Insight har dw are , s oftwar e, and f ir m war e support infor mation . Av a[...]
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Pagina 68
An alert that calls attenti on to important inf or mation that , if not unde rstood o r follo wed, r esults in pe rsonal inj ury . W ARNING An alert that calls attenti on to important inf or mation that , if not unde rstood o r follo wed, r esults in data loss , data corr upti on, o r damage to har dw ar e or so ftwar e . CA UT ION An alert that ca[...]
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Pagina 69
A R eco v er the C S V f r om online pending stat e If y ou perf orm an ac ti v ate oper ati on at the r emote sit e w ithout taking the C S V offline at the local site , y ou mi ght see the f ollo wing s y mpto ms at the local site: • No stor age infor mation is a v ailable w hen na v igating to the s tor age v i e w in the Windo ws F ailo v er [...]
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Pagina 70
B Doc umentati o n f eebac k Doc umen tati on f eebac k HP is committed to pr o v i ding doc umentati on that meets y our needs. T o help us im pr o v e the doc umentati on , send an y err or , suggesti ons, o r comments t o Doc umentati on F eedback ( docsf eedback@hp .com ) . Inc lude the doc ument title and part number , ve rsi on number , or th[...]
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Pagina 71
Glos s ar y bidirectional failo ver A Matr i x r ecov ery management f eatur e that allo w s R eco very Gr oup S ets to be ac tiv ated o r deacti v ated at eithe r the Local Sit e or the R emote Site . At any po int in time ther e can be ac ti vat ed and deacti v ated R ecov ery Gr oup S ets at both sites . In the e ve nt of a disa ster , or to acc[...]
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Pagina 72
r ehears al, the R eco v ery Gro up and its cor r esponding logi cal serv ers and IO s ervi ces can be br ought bac k under the contr ol of Matri x reco v ery management . Matrix infrastr ucture orchestration services Matr i x infr astr uctur e orc hestr ation serv ices (IO s ervi ces) qui c kly pr o v isi on infr as truc tur e to automati call y a[...]
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Pagina 73
Reco very Group Set A set of Reco v ery Gr oup s that shar e the same Pr ef er r ed and Secondary sites . Reco very Gro ups cannot be acti vated or deacti v ated indi v iduall y . Instead, all R eco v ery Gro ups that shar e the same Pr ef err ed and S econdary site must be ac ti vat ed or deacti v ated as a s et . R ecov ery Gr oup S ets can be se[...]
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Pagina 74
VM hosted logical server A logical se rver r unning on a v irtual machine under the con tr ol of a h y pervis or . 7 4 Gloss ary[...]