HP (Hewlett-Packard) B9100 manuale d’uso

HP Photo smar t Pr o B9100 se r i es Us er Guide[...]

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Copyrights an d trademarks © 2006 Hewlett-Packard Deve lopment Company, L.P. Hewlett-Packar d Company notices The information contain ed in this document is su bject to change without notice. All rights reserved. Reproduction , adaptation, or translatio n of this material is prohibited without prior written permission of Hewlett-Packard, except as[...]

Contents 1W e l c o m e .... ............................. ................................ .............................. ..................3 Find more information ...... ......................... ...................... ........................ ................3 Printer parts ....................... .......................................... .....[...]

Printer hardware problems ...................................................................................46 Printing problems ........... ........................ ...................... ......................... ................47 Error messages ...................................................... .............................................[...]

1 Welcome Thank you for purchasing an HP Photosmart Pro B9100 serie s printer. Designed especially f or professional and serious a mateur photographers, th is printer provides the foll owing advanced techn ologies and features: ● An 8-color system that yields rich, bright, fade-resistant, and co lor-accurate photos, especially when used w ith HP [...]

– Order supplies – Start HP Photosmart Premier software After you have installed the HP Ph otosma rt prin ter software on a computer, open and explore the HP Solution Center. Windows : Right- click the HP Digital Imaging Monitor icon on the Wi ndows taskbar, and then click Launch/Show HP Solution Cen ter . Note In this user g uide, printer soft[...]

Back of printer 1 USB port : Use this port to connect the printer to a computer. 2 Ethernet port : Use this port to connect the p rinter to a network. 3 Rear door : Remove this door to clear paper jams. 4 Rear paper slot : Print jobs from the specialty media tra y pass back and forth through this slot before being ejected on the output tray at the [...]

Paper trays 1 Main tray : Place a stack of photo paper, plain paper, or other non-rigid media in this tray for printing. Load the media in portrait orientation and with the side to be printed facing down . Squeeze the main tray release to lengthen or shorten the main tray, depending on the size of paper you are loading. 2 Output tray : Print jobs c[...]

Main tray 1 Paper-width gu ide : Adjust this guide to fit close to the left edge of the paper in the tray by pressing the button on the front of the guide and sliding the guide across. 2 Paper-size markings : Refer to these markings to guide you for loading paper in the correct orientation. 3 Main tray extension : Extend the main tray to load large[...]

Control pa nel 1 Printer screen : Use this screen to view menus and messag es. 2 Menu : Press to view the printer menu. 3 Previous : Press to navigate to a previous menu option. 4 OK : Press to select a menu option or respond to a pr ompt on the printer screen. 5 Next : Press to navigate to the next menu op tion. 6 Cancel : Press to exit a menu opt[...]

● Network settings : – Show IP address : Select this option to vi ew the printer IP a ddress (a numeric address that ident ifies the printer on a network). – Print network settings page : Select this optio n to print a network conf iguration page that you can use to troubleshoot network con nections or for the initi al network setup. See Prin[...]

Chapter 1 10 HP Photosmart Pro B9100 series print er[...]

2 Basic printing This section contai ns the following topics: ● Media trays ● Load the main tra y ● Load the specialt y media tray ● Choose the right pap er or other media ● Tips ● Print from a software prog ram ● Change print se ttings ● Set the de fault print sett ings ● Make the HP Photosmart Pro B9100 series the default pri nt[...]

Media Main tray Specialty m edia tray Examples: Canvas; Photo Rag; Watercolor pa per Rigid Media Examples: Phot o board Not supported Recommended Any media thi cker than 1.5 mm Not supported Not supported Note You do not need to remove medi a from the main tray before you us e the specialty media tray. Load the main tray To load the main tray 1. Re[...]

If you extended or removed the mai n tray to load paper, push in the main tray to the end of the paper by squ eezing the release and pushi ng in the tray, and push th e tray back into the print er until it is fully seated. B e s u r e t o a d j u s t t h e l e n g t h o f t h e m a i n tray and reseat the tray i n the pr inter before you adju st th[...]

For information on loading can vas media, see To load canvas in the specialt y media tray . For all other types of media, see T o load the specialty media tray . Note You do not need to remove medi a from the main tray before you us e the specialty media tray. To load the spec ialty media tray 1. Check that there is space behind the printer for th [...]

Align the right edge of the media ag ainst the raised ed ge of the tray and not against the side of the pri nter. Misaligned media can result in skewing or other printing problems, including pape r jams. Tip If the media is curled, you can open the top door to check th at the media feeds under the roll ers smoothly. Be sure to close the top d oor a[...]

2. Pull out the out put tray extension by holding t he output tray with on e hand and pulling out the ex tension with your other hand. Flip up the paper ca tch at the en d of the output tray extensi on to prevent paper from falling onto the floor. 3. Load one sheet of canvas media with the side to be printed faci ng up on the specialty media tray. [...]

b. Feed the media into the printer until t he back edge of the media (th e edge nearest you) is l ined up with the dashed wh ite line on the tray. F or large sizes of media, the media w ill project through the rear paper sl ot at the back of the printer. c. Close the top door. 4. Select Canvas as the media type in the prin ter driver on the compute[...]

Note Store media in a pl astic bag to prevent curling. 5. Press OK on the printer. Note When you print on ce rtain types of media, the printer doe s not fully eject the media from the pr inter. Grasp the media with b oth hands and pull it from the front of the prin ter. Choose the right paper or other media For a list of availa ble HP inkjet paper,[...]

Supported s izes Both trays support paper sizes ranging from 7.6 x 12. 7 cm to 32 x 48 cm (3 x 5 inches to 13 x 19 inches), inclu ding: Metric ● 10 x 15 cm (with or without tab) ● Panorama 10 x 30 cm ● 13 x 18 cm ● A3 ● A4 (including Panoram a) ● A5 ● A6 ● B4 ● B5 ● E Imperial ● Index card 3 x 5 i nches ● Index card 4 x 6 i [...]

Envelopes ● Envelope No . 10 ● A2 envelope ● C6 envelope ● DL envelope Warning Do not load media thicker than 1.5 mm, as i t can damage the printer. Tips Keep your paper in good condi tion for printing ● Store the photo pap er in its original packaging or in a resealable plastic bag t o prevent excessiv e curling, which can prevent p rope[...]

To print from a software progr am (Windows) 1. Make sure you have paper loaded correctly. 2. On the File menu in your soft ware progra m, click Prin t . 3. Select the HP Photosmart Pro B9100 series as the printer. If you have already set the HP Photosma rt Pro B9100 series as the default pri nter, you can skip this step. The HP Photosmart Pro B9100[...]

Change the print spe ed or quality To change the print spe ed or quality (Windows) 1. Open the Printer Properties d ialog box. 2. Click th e Featur es tab. 3. In the Paper Type drop-down list, sele ct the type of paper that yo u have loaded. 4. In the Print Quality drop-dow n list, select the appropriat e quality setting for your project: – FastD[...]

4. In the Paper Type pop-up menu, click t he appropriate paper type. 5. Choose any other pri nt settings that you want, and th en click Print . Print in grayscale You can print documents or ph otos in grayscale for dram atic black and white photos. To print in graysc ale (Windows) 1. Open the Printer Properties d ialog box. 2. Click th e Color tab,[...]

3. In the Presets pop-up menu, ch oose Save as . 4. Type the name of your new pres et, and then click OK . Optimize print qualit y for slow computers The HP Photosmart Pro B9180 printer is capable of pri nting large images at high resolution. The as sociated files for such images a re necessarily very large. The printer relies on your pc’s abil i[...]

3 Color management This section contai ns the following topics: ● What is color mana gement? ● Use the HP Phot osmart Pro print plug-in for Ad obe Photoshop® ● Use applicat ion-based color mana gement ● Use printer-b ased color management Note In this user g uide, printer software refers to the HP Photosmart software that comes on the CD w[...]

Choose a color management strategy Use the HP Photosmart Pro print plug-in for Ad obe Photoshop® . Use applic ation-based color mana gement . Use printer-based colo r management . ● Advanced color managemen t ● Uses the Adob e Photoshop algorithm s to produce high resolution prints ● Single streamlined dialog box with the most commonly used [...]

Start the HP Ph otosmart Pro prin t plug-in To start the plug-in 1. Open an im age in Adobe Photoshop. 2. Select File , point to Automate , and then cl ick Photosmart Pro print... . The print preview area in th e plug-in dial og box displays th e current image in a scaled size in its true aspect ratio. Paper borders, if any, are displayed in their [...]

convert colors between ea ch device's color space. The HP Photo smart Pro B9100 series software installati on installs HP ICC profil es automatically for the prin ter. ● Calibrating the mo nitor : Monitors exhibit a color degradation over time that can interfere with pro ducing professional quality p rinted photography. As a resul t, the ICC[...]

Mac users a. Choose Paper Type/Quality in the Print dialog box. b. Choose App lication Managed Colors from the Co lor pop-up menu. c. Select an appropriate p aper type from the Paper pop-up m enu. 8. Cli ck Print . Use printer-based color management The HP Photosmart Pro B9100 series printer offers built-in aut omatic color management that is easy [...]

Setting When to use it Tip Do not use this mode if you are also using I CC profiles and your software program to manage color. This can decre ase the color fidelity since the colors are converted twice—f irst by the software program an d then by the printer. Application Manag ed Colors Application- based color management lets the image ed iting s[...]

c. Select a color space from the Color Management drop-down lis t: – Colorsma rt/sRGB (default) – AdobeRGB Select the same color space you se lected as an RGB working space in the Adobe Photoshop Color Settings dialog b ox. d. Clic k the Feat ures tab, select the desired paper type from the Paper Type drop- down list, and t hen click OK . Mac u[...]

Chapter 3 32 HP Photosmart Pro B9100 series print er[...]

4 Care and maintenance This section contai ns the following topics: ● Leave the printe r on ● Replace the ink cartridges ● Replace fa ulty printhead s ● Clean the print er ● Align and cali brate the printer ● Print a test page ● Print a sample page ● Download print er software updates ● Uninstall the printer software Follow the gu[...]

Check the ink levels To check the ink leve ls from the printer 1. Press Menu on the printe r. 2. Press until you see Show ink level percentage on the printer screen. 3. Press OK . 4. Press to see the pe rcentage of ink remaining in each ink cartridge. Note The ink levels shown are an es timate only. Actual ink volumes may vary. To check the ink lev[...]

If you are replacing ink cart ridges, check that you are using the correct cartridges. To replace th e ink cartridges 1. Open the in k cartridge door by pressing the raised bumps at the top of the door until the door clicks open. 2. Remove the ink cartridges t hat need to be replaced. Gras p a cartridge and pull it out of the stall. 3. Shake the ne[...]

Note All eight cartridg es and four printheads must be correctly in stalled for the printer to work. If this is the first time yo u are installin g the ink cartri dges and printheads, see the Quick Start guide for information on the ini tial set up of ink cartridges and pri ntheads. If you need to replace the printheads, see Replace faulty printhe [...]

To replace pr intheads 1. Open the t op door. 2. Press and hold OK until the printhead assembly mo ves to the left side of th e printer and stops. 3. Raise th e blue printhead assembly cover. Before you begin, noti ce the metal bar that holds down the cover. Pull the cover forward by the h andle so that it unclips from the metal bar, then raise it [...]

7. Remove and discard the or ange protective covers from the printhead . Do not touch the gold-colored con tacts on the printhea d. 8. Open the p re-moistened swab included i nside the printhead package. 9. Wipe the print head nozzles with the foam tip of the swab. Wipe along the length of the nozzles at least 3 time s. 10. Insert the new pri nthea[...]

11. Lower the open pr inthead assembly cover so that it clips under the metal bar, a nd then fold the cover b ack down to its original posit ion. 12. Close the to p door. The printer aut omatically performs printhead alignment and color calibration. Ma ke sure that you have loade d HP Advanced Photo Paper - G lossy in the main tray, and then click [...]

Do not clean inside the prin ter Clean the prin theads automatically If you notice white l ines or single-color streaks on the photos you print, the printheads might need t o be cleaned. To clean the printh eads automatically 1. Press Menu on the printe r control panel. 2. Select Cle an printheads , and then pres s OK . 3. Followin g the directions[...]

To clean the printhead nozzles 1. Gather the following items to clean the n ozzles on the printheads: – Distilled wa ter (tap water might contai n contaminants that can dam age the ink cartridge). – Cotton swabs or o ther soft, lint-free mate rial that will not sti ck to the ink cartridge. Do not use a paper produ ct, such as coffee filters or [...]

and then click OK to perf orm the alignment and calibra tion. For information a bout alignment an d calibration, see Align and calibrate the printer . Note If a message appea rs on the printer screen directing you t o replace a printhead, ca ll HP support. If the sup port staff tell you that th e printhead needs to be replaced, see Replace faulty p[...]

Note The ink leve ls shown on the test page are an estimate only. Actual ink volumes may vary. Print a sample page You can print a sample page to verif y that the printer can successfully print a photo. If you are having trouble pri nting a photo from your sof tware program, use this option as part of the troubleshooti ng process to determine wheth[...]

3. Choose H ewlett-Packard , point to Photosmart , and then click HP Photosmart Update . 4. Follow the on screen instructions to check for software updates. If you are behind a f irewall, you need to enter the pro xy server information in the updater. Note You can also download printer software updates by g oing to www.hp.co m/ support , sele cting[...]

5 Troubleshooting The printer is d esigned to be reliable and easy to use, but if yo u have any problems, refer to this section for po ssible solutions. It contains inf ormation about the fol lowing topics: ● Printer software installati on problems ● Printer hardware problems ● Printing problems ● Error messages For additional t roubleshoot[...]

The Found New Hardwar e Wizard opens but doesn’t recognize the printer (Windows only) Cause You might have connected the USB cable be fore completing the softwa re installation . Solution Disconnect the USB cable and restart the software installation. Co nnect the USB cable when pro mpted during software installati on. The computer stop s respond[...]

The Attention li ght flashed amber br ie fly after I turned the printer off Solution This is a normal part o f the power-down process; it does not indicate a problem with the printer. The printer is plugged i n but will not turn on Solution ● The printer might have drawn too much power. Unplug the printer power cord. Wait abou t 30 seconds, and t[...]

try reducing the number of sheet s in the main tray to 20 sheets, or use the specialty me dia tray to prin t on one sheet at a time. ● Remove the main tray from th e printer and check that the paper stack i s lying flat in the t ray, and has not been pushed up over t he paper stops. When you replace the tray, be sure t o push the tray into the pr[...]

Colors are not prin ting satisfactorily Solution ● A cartridge is out of ink. Replace it. ● Some of the ink nozzles on th e printheads are clogged. Cle an the printheads. See Clean the print heads automatically . ● The color management settings of the printer might no t be set properly. For more information, see Color managem ent . ● Check [...]

Print quali ty is poor Solution ● Use photo paper desig ned for the printer. For best results, use HP Advanced Photo Paper. ● You might be printing on the wron g side of the paper. Make sure the paper i s loaded in the main tray with the side to be printed facing down or in the specialty medi a tray with the side to be printed f acing up . ● [...]

Paper errors Before contacting HP sup port, read this section for troubleshoot ing tips or go to the online support services at www.hp.com/sup port . The name of HP sup port services may vary by country/region. Tip View the How do I? animations available from the HP Solution Center t o see how to load paper in t he main tray or the specialt y media[...]

Error mess age: Automatic paper sensor failed. Solution The automatic pape r sensor is obstructed or damaged. Try movi ng the printer out of dire ct sunlight, and then press OK and try prin ting again. If this does not work, go to www.hp.com/support or contact HP support. The name of HP support services may vary by country/region. Error mess age: P[...]

Error message : Non-optimal alignm ent. To realign – select Align p rintheads. Press OK to co ntinue. Solution Printhead align ment wa s unsuccessful . Select Align printheads , and then press OK to perform the pri nthead alignment again. For best result s, make sure you have loaded HP Advanced Photo Paper - Gloss y . Error message: Clo sed loop [...]

Error messa ge: Replace the fo llowing ink cartridg e(s) soon —OR— The ink in the following ink c artridge(s) is nearing its expir ation date —OR— The original HP ink in the following ink cartridge(s) has been depl eted. Solution Press OK to continue, or replace the specified cartridge(s). For m ore information, see Replace the ink cartridg[...]

proxy IP address, access the e mbedded web server to set the pro xy server settings. See Use the embedded w eb server . HP Photosmart Pro B9100 series Use r Guide 55[...]

Chapter 5 56 HP Photosmart Pro B9100 series print er[...]

6 HP support ● Support process ● HP support b y phone ● Additional warra nty options Support process If you have a problem , follow these steps: 1. Check the doc umentation that came with the HP Photosmart prin ter. 2. Visit the HP onli ne support Web site at www.hp. com/support . HP online support is available to all HP customers. It is the [...]

● Messages that ap pear when the situation occurs ● Answers to these questi ons: – Has this sit uation happened before ? – Can you re-create it? – Did you add any new ha rdware or software to your compu ter at about the time that this situ ation began? – Did anything el se occur prior to this situatio n (such as a thunderstorm, d evice [...]

A Networking The instructions in this section describe how to in stall the printer in an ether net (wired) network. A wired setup allows the printer to communicate with comp uters through a router, hub, or switch. Broadband Internet access is required in order to take full advantage of the printer feature set. Note For USB installation, see the Qui[...]

1 Cable or DSL modem connecting the n etworked devices to broadband Internet access 2 A network access poin t (hub, switch, or router) in to which all the devices are connected through ether net cables Networked devices connect to each other through a central device. The most common types include: ● Hubs : Simple, inexpensive network devices that[...]

Ethernet network with Inte rnet access by dial-up modem The computers and printer communicate with eac h other, forming a simple networ k, through a hub. One of the computers has access to the Internet through a modem and dial-up account. None of the other networked devices, including the prin ter, has direct access to the Internet. Ethernet networ[...]

After you finish connecting the printer to the netwo rk, install the printer software. You cannot print from a computer until you do the software installation . ● Install the printer software on a Win dows computer ● Install the printer software on a Mac Install the printer software on a Windows compu ter Note Set up the printer as indicated in[...]

e. In the Confirm Settings screen, click Next . f. Follow the onscreen instructions. 5. When prompted, click Finish to exit the installation. Install the printer software on a Mac Note Set up the printer as indicated in the Quick Start guide that came in the box. Installation time can take 3-4 min utes depending on your operating system, the amount[...]

10. Select Rendezvous or Bonjour from the pull- down menu. 11. Select the printer from the list, and then click Add . Use the embedded web server The embedded web server in the printer provide s a simple way to manage the networked printer . Using any web browser from either a Windows or Mac computer, you can communicate with the printer over the n[...]

B Specifications This section lists the minimum system requirem ents for installing the HP Photosmar t printer software, and provides select ed printer specifications. System requirements Component Windows Mac Operating system Microsoft ® Windows 2000 Professional, XP Home, XP Professional, or XP Professional x64 Edition Note x64 systems can be co[...]

Printer specifications Category Specifications Connectivity USB 2.0 High speed Ethernet 802.3 Dimensions We ight : 17.1 kg (37.7 lbs) Height : 235 mm (9.2 inches) Width : 675 mm (26.6 inches) Depth : 430 mm (16.9 inches) Environmental specifications Recommended during ope ration : 15–35° C (59–95° F), 20–80% RH Maximum during operation : 5?[...]

Category Specifications 8 x 10 inches, 11 x 14 inches, 11 x 17 inch es, 12 x 12 inches, 13 x 19 inches U.S. : Letter, Legal, Executive, Tabloid Japan : L, 2L, Hagaki, Ofuku Hagaki Envelopes : Envelope No. 10, A2 envelope, C6 envelope, DL envelope Media types Paper (photo, plain, inkj et, and specia lty media) Envelopes Transparencies Labels Cards ([...]

Category Specifications Power cord model number 8121-0740 (North Amer ica) 8121-0731 (Europe (except cou ntries/regions listed below), Korea) 8121-0731 + 8121-0733 (Denmar k, Sweden Norway, Finland) 8121-0731 + 8121-0739 + 8121-0740 (M iddle East, Africa (except south), CIS, Russia) 8121-0837 (Australia ) 8121-0737 + 8121-1004 (Israel, South Africa[...]

C HP Warranty HP Photosmart Pro B9100 series Use r Guide 69[...]

Appendix C 70 HP Photosmart Pro B9100 series print er[...]

Index A after the support period 58 aligning printheads. See calibrating the printer alignment page 42 attention light 8 B buttons 8 C calibrating the printer 42 calling HP support 57 care and maintenance 33 cartridges. See ink cartridges cleaning printer 39 printheads automatically 40 printheads manually 40 color management application-based 27 ca[...]

trays, paper 4 troubleshooting error messages 50 flashing lights 46 printer hardware problems 46 printing problems 47 software installation 45 U USB specifications 66 USB port 5 72 HP Photosmart Pro B9100 series print er[...]