HP (Hewlett-Packard) CE996A#BGJ manuale d’uso

L A SERJE T ENTERP RI SE 600 M6 0 1 , M6 0 2 , AND M6 0 3 SERIE S P RINTER User G uid e[...]

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HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer User Guide[...]

Copyright and License © 2011 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in[...]

Conventions used in this guide TIP: Tips provide helpful hints or shortcuts. NOTE: Notes provide important information to ex plain a concept or to com plete a task. CAUTION: Cautions indicate procedures th at you should follow to avoid losing da ta or damaging the product. WARNING! Warnings alert you to specific proc edures that you should follow t[...]

iv Conventions used in this guide ENWW[...]

Table of contents 1 Pr oduct basi cs ............ .................. ................. .......... .................... ................ ........... ..... ..... 1 Product comparison ... .................. ................... ................ .................. ................... ............... ...... 2 HP LaserJe t Enterprise 60 0 M601 mod els ...[...]

Print to the optional stacker or stapler/stacker ... .................... ..................... ................. 29 Print to the 5- bin mailbox ............................ ............................................. ................ 30 3 Manage supplies ........ ............... ................. ................. ................ ..............[...]

Print on both side s (duplex) with Windows ......... .............................. .......................... 58 Manually print on both si des with Wind ows ................................................ 58 Automatically print o n both sides with Window s ..... .................................. ... 59 Print multiple p ages per sheet wi th Windo[...]

The prod uct picks up multiple shee ts of paper ... ....................... ................................... 92 Prevent paper jams ...... ................... ..................... ..................... .................. ............. 92 Clear jams ............... .................. ................................... ...........................[...]

Appendi x D Regulatory i nformati on .............................. . ..... .................................. .......... 129 FCC regulations ............ .................. ................. .......... ................... ................. .......... ........ .... 130 Environmental product stew ardship pro gram ...................... .............[...]

x ENWW[...]

1 Product basics ● Product comparison ● Serial number and mo del number location ● Control-panel layout ENWW 1[...]

Product comparison HP LaserJet Enterprise 600 M601 models M601n printer CE989A ● Prints up to 45 pages per minute (ppm) on Letter size paper and 43 ppm on A4 size paper ● Embedded HP Jetdirect networking ● Contains 512 megabytes (MB) of rand om access memory (RAM). Expandable to 1 gigabyte (GB). ● 4 GB solid-state module memory ● Tray 1 h[...]

HP LaserJet Enterprise 600 M602 models M602n printer CE991A ● Prints up to 52 pages per minute (ppm) on Letter size paper and 50 ppm on A4 size paper ● Embedded HP Jetdirect networking ● Contains 512 megabytes (M B) of random access memory (RAM). Expandable to 1 gigabyte (GB). ● 4 GB solid-state module memory ● Tray 1 holds up to 100 shee[...]

HP LaserJet Enterprise 600 M603 models M603n printer CE994A ● Prints up to 62 pages per minute (ppm) on Letter size paper and 60 ppm on A4 size paper ● Embedded HP Jetdirect networking ● Contains 512 megabytes (M B) of random access memory (RAM). Expandable to 1 gigabyte (GB). ● 4 GB solid-state module memory ● Tray 1 holds up to 100 shee[...]

Serial number and model number location The label that co ntains the model and serial nu mbers is on the back of the p roduct. ENWW Serial numbe r and mo del number location 5[...]

Control-panel layout Use the control panel to obta in product and job status information and to configure the product. 1 3 4 5 6 7 8 10 1 1 13 14 9 2 12 Number Button or light Function 1 Control-panel display Shows status information, menus, help information, and er ror messages 2 Up arrow Navigates to the previous item in th e list, or increases t[...]

Number Button or light Function 11 Attention light ● On : The product has experienced a probl em. See the control-panel display. ● Off : The product is functioning without error. ● Blinking : Action is required. See the con trol-panel display. 12 Folder or STAR (Secure Transaction Access Retrieval) button NOTE: This item is not included for t[...]

8 Chapter 1 Produc t basics ENWW[...]

2 Paper and print media ● Understand paper use ● Change the printer driver to match the paper type and size in Windows ● Supported paper sizes ● Supported paper types ● Load paper trays ● Configure trays ● Select an output bin ENWW 9[...]

Understand paper use This product supports a va riety of paper and other pr int media in accordance with the guidelines in this user guide. Paper or print media that does not meet t hese guidelines might cause poor print qualit y, increased jams, and premature wear on the product. For best results, use only HP-bra nd paper and print media designed [...]

Media type Do Do not Transparencies ● Use only transparencies that are approved for use in laser printers. ● Place transparencies on a flat surface after removing them from the product. ● Do not use transparent print media not approved for laser printers. Letterhead or preprinted forms ● Use only letterhead or forms approved for use in lase[...]

Change the printer driver to match the paper type and size in Windows 1. On the File menu in the software program, click Print . 2. Select the product, and then click the Properties or Preferences button. 3. Click the Paper/Quality tab. 4. Select a size from the Paper size drop -down list. 5. Select a paper t ype from the Paper type drop-down list.[...]

Supported paper sizes This product supports a nu mber of paper sizes, and it adapts to va rious media. NOTE: To obtain best results, select the correct pap er size and type in the printer driver before printing. Table 2-1 Supported paper a nd print media sizes Size and dimensions Tray 1 Tray 2 and the optional 500-sheet trays Optional 1,500-shee t [...]

Table 2-1 Supported pa per and print media sizes (continued ) Size and dimensions Tray 1 Tray 2 and the optional 500-sheet trays Optional 1,500-shee t tray Optional envelope feeder Optional duplexer Stacker and Stapler/ Stacker Optional 5-bin mailbox Custom 76 x 127 mm to 216 x 356 mm (3.0 x 5.0 inches to 8.5 x 14 inches) Custom 148 x 210 mm to 216[...]

Supported paper types For a complete list of specific HP-brand paper that this product supports, go t o www.h p.com/ support/ lj600Seri es . Supported paper types for input options Paper type (control panel) Paper type (printer driver) T r a y 1T r a y 2O p t i o n a l 500-sheet trays Optional 1,500- sheet tray Optional envelope feeder ANY TYPE Uns[...]

Supported paper types for output options Paper type (control panel) Paper type (printer driver) Standa rd top bin (face- down) Rear bin (face- up) Optional duplexer Optional stacker or stapler/ stacker Optional 5-bin mailbox ANY TYPE Unspecified PLAIN Plain LIGHT 60-75 G/M2 Light 60-75g CARDSTO CK>163 G/M2 Cardstock 176-220g TRANSPARENCY Monochr[...]

Load paper trays Tray and bin capacity Tray or bin Paper type Specifications Quantity Tray 1 Paper and cardstock Range: 60 g/m 2 (16 lb) bond to 200 g/m 2 (54 lb) bond Maximum stack he ight: 10 mm (0.6 inch) Equivalent to 100 sheets of 75 g/m 2 (20 lb) bond Envelopes Less than 60 g/m 2 (16 lb) bond to 90 g/m 2 (24 lb) bond Up to 10 envelopes Labels[...]

Tray or bin Paper type Specifications Quantity Optional stapler/stacker Paper Stapling: Up to 20 print jobs of up to 15 pages each Stacking: Up to 500 sheets of 75 g/m 2 (20 lb) bond Optional 5-bin mailbox Paper Up to 500 sheets of 75 g/m 2 (20 lb) bond 18 Chapter 2 Paper an d print media ENWW[...]

Paper orientation for loading trays Load letterhead, preprinted , or prepunched paper If a duplexer is installed, or if a stapler/stacker is installed, the pr oduct alters the way the images for each page are arranged. If y ou are using paper that requires a specific orient ation, load it acc ording to the information in the following table. Tray S[...]

Load envelopes Load envelopes into Tray 1 or the optional envelope feeder with the front of the envelope facing up, and the short, postag e-edge leading into the product. 20 Chapter 2 Paper an d print media ENWW[...]

Load Tray 1 NOTE: The product might print at a slower speed when using Tray 1. CAUTION: To avoid jams, do not load trays while the product is printing. Do not fan the paper. Fanning can cause misfeeds. 1. Open Tray 1. 2. Pull out the tray extension. ENWW Load paper trays 21[...]

3. Load the paper into the tray. Make sure that the paper fits under the tabs and below the maximum-height indicators. 2 4. Adjust the side guides so that they lightly touch the paper stack but do not bend the paper. 2 Load Tray 2 or an op tional 500-sheet tray CAUTION: To avoid jams, do not load trays while the prod uct is printing. CAUTION: Do no[...]

2. Pinch the release lever th at is located on the left guide and slide the side guides to the correct paper size. 3. Pinch the release lever th at is located on the rear paper guide and slide it to the correct paper size. 4. Load the paper into the tray. Make sure that the stack is flat at all four corners and that the top of the stack is below th[...]

Load an optional 1,500-sheet tray The optional 1,500 sheet tray ad justs for Letter, A4, and Legal sizes. T he product automatically senses which size is loaded if the tray guides are correctly adjusted. CAUTION: To avoid jams, do not load trays while the prod uct is printing. CAUTION: Do not fan the paper. Fa nning can cause misfeeds. 1. Press the[...]

4. Load the paper into the tray . Load complete reams at one time. Do not divide reams into smaller sections. 5. Make sure that the height of the stack does not exceed the maximum-height indicators on the guides and that the fron t edge of the stack is aligned with the arrows. 6. Close the door on the tray. ENWW Load paper trays 25[...]

Configure trays The product automatica lly prompts you to configure a tray for ty pe and size in the following situations: ● When you load paper into the tray ● When you specify a particular tray or pa per type for a print job through the printer driver or a software program and the tray is not conf igured to match the print-job’s settings NO[...]

Configure a tray fr om the control panel You can also configure the trays for type an d size without a prompt fr om the product. 1. Press the Home button. 2. Open the Trays menu. 3. Press the down arrow to highlight the size or type setting for the desired tray, and t hen press the OK button. 4. Press the up arrow or the down arrow to highlight the[...]

Select an output bin The product has four output locations: the top (stand ard) output bin, the rear output bin, the optional stacker or stapler/stacker, a nd the optional 5-bin mailbox. Print to the top (standard) output bin The top output bin collect s paper face-down, in the co rrect order. The top output bin should be used for most print jobs, [...]

1. To open the rear output bin, grasp the handle at the top of the bin, and pull the bin down. 2. Slide out the extension. Print to the optional st acker or stapler/stacker The optional stac ker or optional stapler/s tacker can hold up to 500 sheets of paper (20-lb paper). The stacker accepts standard and custom paper sizes. The stapler/stacker acc[...]

Windows 1. Windows XP, Windows Server 2003, and Windows Server 2008 (using the default Start menu view) : Clic k Sta rt , and then click Printers and Faxes . Windows XP, Windows Server 2003, and Windows Server 2008 (using the Classic Start menu view) : Click Start , click Settings , and then click Printers . Windows Vi sta : Click Start , clic k Co[...]

Job Separator Each print job is sent to a different bin. Jobs are sent to an empty bin, starting with the top bin and continuing to the bottom bin. Collator The product sorts copies of a sing le print job into separate bins. 4. Press the OK button to select the option. ENWW Select an output bin 31[...]

32 Chapter 2 Paper an d print media ENWW[...]

3 Manage supplies ● Print cartridge information ● Supplies views ● Manage print cartridges ● Replacement instruc tions ● Solve problems with supplies ENWW 33[...]

Print cartridge information Feature Descri ption Part numbers ● Standard-capacity print cartridge: CE390A ● High-capacity print cartridge: CE390X Accessibility ● The print cartridge can be installe d and removed by using one hand. Environmental features ● Recycle print cartridges by using the HP Pl anet Partners return and recycling program[...]

Supplies views Print cartridge views 1 2 3 1 Print cartridge memory tag 2 Plastic shield 3 Sealing tape ENWW Supplies views 35[...]

Manage print cartridges Correctly using, storing, and monitoring the print cartridge can help ensure high-quality print output. Change settings for print cartridges Print when a print cartridge is at estimated end of life ● Black cartridge low message: The product indicates when a supply level is low. Actual print cartridge life remaining may var[...]

● Black Cartridge ● Very Low Settings 3. Select one of the following options : ● Select the Continue option to set the produc t to alert you that the cartridge is very low, but to continue printing. NOTE: Using the Continue setting allows printing beyo nd Very Low without customer interaction and can result in unsatisfacto ry print quality. ?[...]

Your print cartridge might not be a genuine HP print cartridge if yo u notice the following: ● The supplies sta tus page indica tes that a non- HP supply is installed. ● You are experiencing a high number of problems with th e print ca rtridge. ● The cartridge does not look like it usually do es (for example, the packaging dif fers from HP pa[...]

Replacement instructions Replace the print cartridge 1. Open the top cover. 2. Remove the used print ca rtridge from the product. 3. Remove the new print cartridge from the bag. Place the used print c artridge in the bag for recycling. ENWW Replacemen t instructions 39[...]

4. Grasp both sides of the print cartridge and distribute the toner by gently rocki ng the print cartridge. CAUTION: Do not touch the shutter or the surface of the roller. 5. Remove the shippin g lock and the shipping tape from the new print cartridge. Discard the lock and tape accordin g to local regulations. 6. Align the print cartridge with the [...]

Load staples Load staples if the product control-panel display prom pts you with a message. If the stapler runs out of staples, jobs continue to print to the st apler/sta cker, but they are not stapled. 1. On the right side of the stapler/stacker, turn the stapler unit toward the front of the product until the unit clicks into the open position. Gr[...]

Perform preventive maintenance To ensure optimum performance from the product, replace certain parts when the Replace Maintenance Kit message appears on the c ontrol-panel display. The kit includes the following items: ● Fuser ● Transfer roller ● Plastic tool for removing the o ld transfer roller ● Pair of gloves for handling the new transf[...]

Solve problems with supplies Check the print cartridges Check the print cartridg e, and replace it if necessar y, if you are having any of the following problems: ● The printing is too light or seems faded in areas. ● Printed pages have small unprinted areas. ● Printed pages have streaks or bands. NOTE: If you are using a draft or EconoMo de [...]

Inspect the print cartridge for damage 1. Remove the print cartridge from the product, and verify that the sealing tape has been removed. 2. Check the memory chip for damage. 3. Examine the surface of the green imaging drum on the bottom o f the print cartridge. CAUTION: Do not touch the green roller (imaging drum) on the bottom of the cartridge. F[...]

Repeating defects If defects repeat a t any of the following approximat e intervals on the page, the print cartridge might be damaged. ● 37 mm ● 63 mm ● 94 mm Print the Supplies Status page The Supplies Status page indicates the estimate d life remaining in print cartridges. It also lists the part number for the correct genuine HP print cartr[...]

Interpret control panel messages for supplies The following table contains important information abou t supplies status messages. Table 3-1 Supplies status messages Control panel message Description Recommended action 10.0X.Y0 Supply memory error The product cannot read or write to the print cartridge memory chip or the memory chip is missing from [...]

Table 3-1 Supplies status messages (continued) Control panel message Description Recommended action Replace <supply> The product indicates when a supply level is at its estimated end of life. The actual life remaining might be different than the estimation. Have a replacement supply available to install wh en print quality is no longer accept[...]

48 Chapter 3 Manage supplies ENWW[...]

4 Print tasks ● Cancel a print job with Windows ● Basic print tasks with Window s ● Additional prin t tasks with Windows ● Walk-up USB printing ENWW 49[...]

Cancel a print job with Windows NOTE: If the print job is too far into the printing proc ess, you might not have the option to cancel it. 1. If the print job is currently printing, cancel it by following th is procedure: a. Press the Stop button on the product control panel. b. The product prompts you to conf irm the cancellation. Press the OK butt[...]

Basic print tasks with Windows The methods to open the prin t dialog from softwa re programs can vary. The procedures that follow include a typical method . Some so ftware programs do not have a File menu. See the docu mentation for your software program to learn how to open th e print dialog. Open the printer driver with Windows 1. On the File men[...]

Get help for any printing option with Windows 1. Click the Help b utton to open the online He lp. Change the number of pr int copies with Windows 1. On the File menu in the software program, click Print . 2. Select the product, and then select the number of copies. 52 Chapter 4 Print tasks ENWW[...]

Save custom print setting s for reuse with Windows Use a printing shor tcut with Windows 1. On the File menu in the software program, click Print . 2. Select th e produc t, and the n click the Properties or Preferences button. ENWW Basic print tasks with Windows 53[...]

3. Click the Printing Shortcuts tab. 4. Select one of the shortcuts, and then click the OK button. NOTE: When you select a shortcut, the corresponding settings change on the other tabs in the printer driver. Create printing shortcuts 1. On the File menu in the software program, click Print . 54 Chapter 4 Print tasks ENWW[...]

2. Select th e produc t, and the n click the Properties or Preferences button. 3. Click the Printing Shortcuts tab. 4. Select an existing shortc ut as a base. NOTE: Always select a shortcut before adjusting any of the settings on the right side of the screen. If you adjust the settings and then select a shortcu t, all your adjustments are lost. ENW[...]

5. Select the print option s for the new shortcut. 6. Click the Save As button. 7. Type a name for the shortcut, and click the OK button. 56 Chapter 4 Print tasks ENWW[...]

Improve print qual ity with Windows Select the page si ze with Windows 1. On the File menu in the software program, click Print . 2. Select the product, and then click the Properties or Preferences button. 3. Click the Paper/Quality tab. 4. Select a size from the Paper size drop -down list. Select a custom page size with Window s 1. On the File men[...]

Print on both sides (d uplex) with Windows Manually print on both sides with Windows NOTE: This information applies only to pr oducts that do not have an automatic duplexer. 1. On the File menu in the software program, click Print . 2. Select th e produc t, and the n click the Properties or Preferences button. 3. Click the Finishing tab. 58 Chapter[...]

4. Select the Print on both sides (manually) check box. Click the OK button to print the first side of the job. 5. Retrieve the printed stack from the output bin, and place it with the printed-side facing up in Tray 1. 6. On the control panel, press the OK button to print the second side of the job. Automatically print on bo th sides with Window s [...]

2. Select th e produc t, and the n click the Properties or Preferences button. 3. Click the Finishing tab. 4. Select the Print on both sides check box. Click the OK button to print the job. 60 Chapter 4 Print tasks ENWW[...]

Print multiple pages per sheet with Windows 1. On the File menu in the software program, click Print . 2. Select th e produc t, and the n click the Properties or Preferences button. 3. Click the Finishing tab. ENWW Basic print tasks with Windows 61[...]

4. Select the number of pa ges per she et from the Pages per sheet drop-dow n list. 5. Select the corre ct Print page borders , Page order , and Orientation options. Select page orientation with Windows 1. On the File menu in the software program, click Print . 62 Chapter 4 Print tasks ENWW[...]

2. Select th e produc t, and the n click the Properties or Preferences button. 3. Click the Finishing tab. 4. In the Orientation area, select the Portrait or Landscape option. To print the page im age upside down, select the Rotate by 180 degrees op tion. ENWW Basic print tasks with Windows 63[...]

Additional print tasks with Windows Print on preprinted letterh ead or forms with Windows 1. On the File menu in the software program, click Print . 2. Select th e produc t, and the n click the Properties or Preferences button. 3. Click the Paper/Quality tab. 64 Chapter 4 Print tasks ENWW[...]

4. From the Paper type drop-down list, click the More... option. 5. Expand the list of Ty pe is: options. ENWW Additional print tasks with Windows 65[...]

6. Expand the list of Oth er options. 7. Select the option for the type of paper you are using, and click the OK button. Print on special paper, labels, or transparencies with Windows 1. On the File menu in the software program, click Print . 66 Chapter 4 Print tasks ENWW[...]

2. Select th e produc t, and the n click the Properties or Preferences button. 3. Click the Paper/Quality tab. 4. From the Paper type drop-down list, click the More... option. ENWW Additional print tasks with Windows 67[...]

5. Expand the list of Ty pe is: options. 6. Expand the category of paper types that best describes your paper. NOTE: Labels and transparencies a re in the list of Other options. 7. Select the option for the type of paper you are using, and click the OK button. 68 Chapter 4 Print tasks ENWW[...]

Print the first or last page on different paper with Windows 1. On the File menu in the software program, click Print . 2. Select th e produc t, and the n click the Properties or Preferences button. 3. Click the Paper/Quality tab. ENWW Additional print tasks with Windows 69[...]

4. In the Special pages area, click the Print pages on different paper option, and then click the Settings button. 5. In the Pages in document area, select either the First or Last option. 6. Select the correct options from the Paper source and Paper type drop-down li sts. Click the Add button. 70 Chapter 4 Print tasks ENWW[...]

7. If you are printing both the first and last pages on different paper, repeat steps 5 and 6, selecting the options for the other pag e. 8. Click the OK button. Create a booklet with Windows 1. On the File menu in the software program, click Print . ENWW Additional print tasks with Windows 71[...]

2. Select th e produc t, and the n click the Properties or Preferences button. 3. Click the Finishing tab. 72 Chapter 4 Print tasks ENWW[...]

4. Select the Print on both sides check box. 5. In the Booklet layout drop-down list, click the Left binding or Right binding option. The Pages per sheet option automatically changes to 2 pages per sheet . Select output options with Windows Select an output bin with Wi ndows 1. On the File menu in the software program, click Print . ENWW Additional[...]

2. Select th e produc t, and the n click the Properties or Preferences button. 3. Click the Output tab. 4. In the Output Bin Options area, select a bin from the Bin drop -down list. 74 Chapter 4 Print tasks ENWW[...]

Select staple op tions with Windows 1. On the File menu in the software program, click Print . 2. Select th e produc t, and the n click the Properties or Preferences button. ENWW Additional print tasks with Windows 75[...]

3. Click the Output tab. 4. In the Output Options area, select an option from the Staple drop-d own list. 76 Chapter 4 Print tasks ENWW[...]

Walk-up USB printing This product features walk-up USB printing, so you can quickly print files without sending them from a computer. The product accepts sta ndard USB storage accessories in the USB por t on the front of the product. You can print the following types of files: ● .pdf ● .prn ● .pcl ● .ps ● .cht 1. Insert the USB storage ac[...]

78 Chapter 4 Print tasks ENWW[...]

5 Manage and maintain ● Print information pages ● Use the HP Embedded We b Server ● Use HP Web Jetadmin software ● Clean th e product ● Product updates ENWW 79[...]

Print information pages Information pages pr ovide details about th e product and its current configuration. Use the following procedure to print or vi ew the info rmation pages: 1. At the product control panel, press the Home button. 2. Open the following menus: ● Administration ● Reports 3. Select the Print option, select the name of the repo[...]

Use the HP Embedded Web Server Use the HP Embedded Web Server to view p r oduct stat us, configure product network settings, and to manage printing functions from your computer instead of from the product control panel. The following are examples of what you can do using the HP Embedded Web Server: ● View product status information. ● Determine[...]

HP Embedded Web Server features Information tab Table 5-1 HP Embedded Web Server Information tab Menu Description Device Status Shows the product status and s hows the esti mated life remaining of HP supplies. The page also shows the type and size of paper set for each tray. To change the default settings, click the Cha nge Settings link. Configura[...]

Table 5-2 HP Embedd ed Web Server General tab (continued) Menu Description Device Information Name the product and assign an asset numb er to it. Enter the name of the primary contact who will receive in formation about the product. Language Set the language in which to display the HP Embedded Web Server information. Date and Time Set the date an d[...]

Security tab Table 5-5 HP Embedde d Web Server Security tab Menu Description General Securi ty Configure an adminis trator password so you can restrict access to certain features on the product. Enable or disable the Host USB port on the control panel or the USB connectivity port on the formatter for printing directly from a computer. Access Contro[...]

Use HP Web Jetadmin software HP Web Jetadmin is an award-winni ng, industry-lea ding tool for effi ciently managing a wide variety of networked HP devices, including printers, multifunction products, and digital senders. This single solution allows you to remotely install, monitor, maintain, troubleshoot, and secure your printing and imaging enviro[...]

Product updates HP regularly updates featur es that are available in the product fi rmware. To take advantage o f the most current featu res, update the produc t firmware. To download the most recent firmware upgr ade, go to www.hp.com/ go/lj600Series_firmware . 86 Chapter 5 Manage and maintain ENWW[...]

6 Solve problems ● Self help ● Solve problems checklist ● Interpret cont rol-panel messages ● Paper feeds incorrectly or becomes jammed ENWW 87[...]

Self help In addition to the information in th is guide, other sources are available that pr ovide helpful information. Quick Reference Topics Several Quick Reference Topics for this product are available at this Web site: www.hp.com/ support/lj600Series You can print these topics and keep th em near the product. They are a handy reference for proc[...]

Solve problems checklist Follow these steps when trying to solve a problem with the product. 1. Make sure the product Ready light is on. If no lights are on, c omplete these steps: a. Check the power-cable connections . b. Check that the power is turned on. c. Make sure that the line voltage is correct fo r the product power configu ration. (See th[...]

6. If the configuration page prints, check the followi ng items: a. If the page does not print correctly, the pr oblem is with the prod uct hardware. C ontact HP Customer Care. b. If the page prints correctly, then the product hardware is working. The pr oblem is with the computer you are using, with the printer driver, or with the program. 7. Sele[...]

Interpret control-panel messages Control-panel message types Four types of control-panel mess ages can indicate the status of or problems wit h the product. Message type Description Status messages Status messages reflect the cu rrent state of the product. They inform you of normal product operation and require no interaction to clear them. Th ey c[...]

Paper feeds incorrectl y or becomes jammed ● The product does not pic k up paper ● The product picks up multiple sheets of paper ● Prevent paper jams ● Clear jams The product does not pick up paper If the product d oes not pick up pape r from the tray, try these solutions. 1. Open the product and remove any jammed sheets of paper. 2. Load t[...]

4. Make sure the tray is not overfilled. If it is, remove the entire stack of paper from the tray, straighten the stack, and then return some of the paper to the tray. 5. Make sure the paper guides in the tray are adju sted correctly for the si ze of paper. Adjust the guides so they are touching th e paper stack without bending it. 6. Make sure tha[...]

NOTE: Loose toner might remain in the product af ter a jam and cause temporary print-quality problems. These problems should c l ear up within a few pages. Clear jams from the output areas Use these procedures to clear jams that occur in the rear output bin or in the optional stacker, stapler/ stacker, or 5-bin mailbox. Clear jams from the re ar ou[...]

Clear jams from the optional stacker or stapler/stacker Paper jams can occur in the opti onal stacker or the opti onal stapler/stacker. St aple jams can occur only in the optional stapler/stacker. Clear paper jams from the optional stacker or stapler/stacker 1. At the back of the product, open the door on the stacker or stapler/stacker, and open th[...]

Clear staple jams from the optional stapler/stacker The stapler needs to reload after clearing a staple jam, so the first few docu ments might not be stapled. If a print job is sent and the stapler is jammed or is out of staples, th e job will still print as long as the path to the stacker bin is not blocked. 1. On the right side of the stapler/sta[...]

Clear jams from the optional 5-bin mailbox 1. Remove any paper that is in the output bins. 2. On the back of the 5-bin mailbox, open the jam-access door. 3. If the paper is jammed at the top of the 5-bin mailbox, pull it straight down to remove it. ENWW Paper feeds incorrectly or becomes jammed 97[...]

4. If the paper is ja mmed at the bottom of the 5- bin mailbox, open the rear output bin, and then pull straight up on the paper to remove it. 5. Close the jam-access door and the rear output bin. 98 Chapter 6 Solve problems ENWW[...]

Clear jams from the fuser area Use this procedure only in these s ituations: ● Paper has jammed inside the fuser and cannot be removed from the top-co ver area or the rear- output area. ● A sheet of paper has torn while you were trying to clear a jam from the f u ser. 1. Turn the product off. 2. Rotate the product so the rear is facing you. If [...]

4. Open the rear out put bin. 5. Remove the rear outpu t bin. Place your finger near the left-side hinge, and push firmly to the right until the hinge-pin clears the hole inside the product. Rotate th e output bin outward to remove it. 6. If paper is visible, remove it. If paper is not visible, push up on the two blue levers on the sides of the fus[...]

8. Push the fuser firmly into the product until the blue levers on both sides click into place. 9. Reinstall the rear output bin. Insert the right hinge-pin into the hole inside the product. Push inward on the left hinge, and slide it into the hole inside the product. Close the rear output bin. 10. Plug the power cord into the product. 11. Replace [...]

12. Turn the product on. 13. If a jam message persists, a sheet is still jammed in the product. Look for the jam in another location. Clear jams from the optional duplexer 1. Lift the option al duplexer up and then pull it out to remove it. 2. Remove any paper that is on top of Tray 2. (You might need to reach inside the product.) 102 Chapter 6 Sol[...]

3. Slowly pull any paper out of the optional duplexer. 4. Insert the optional duplexer into the product. 5. If a jam message persists, a sheet is still jammed in the product. Look for jam in another location. ENWW Paper feeds incorrectly or becomes jammed 103[...]

Clear jams from the trays Use these procedures to cl ear jams from the trays. Clear jams from Tray 1 1. Slowly pull the jammed paper out of the product. Clear jams from Tray 2 or an optional 500-sheet tray 1. Slide the tray out of the product, lift it slightly, and remove any damaged paper from the tray. 2. If the edge of the jammed paper is visibl[...]

3. Make sure that the paper is flat in the tray at all four corners and below the maximum-height indicators. 4. Slide the tray into the product. 5. Press the OK button to clear the jam message. 6. If a jam message persists, a sheet is still jammed in the product. Look for the jam in another location. Clear jams from the optional 1,500-sheet tray 1.[...]

2. If the edge of the jammed paper is visible in the feed area, slowly pull the paper down and out of the product. (Do not pull the paper straight out, or it will tear.) If the paper is not visible, look in the top-cover area. 3. Make sure that the pape r does not exceed the fill marks on the paper guides, and that the front edge of the stack is al[...]

Clear jams from the op tional envelope feeder This procedure applies only to jams that occur when you are using an optional envelope feeder. 1. Remove any envelopes th at are loaded in the optional envelope feeder. Lower the envelope weight and lift the tray extension up, to the closed p osition. 2. Grasp both sides of the optional envelope feeder [...]

5. Reinstall the envelope feeder. 6. Press the OK button to clear the jam message. 7. If a jam message persists , an envelope is still jammed in the product. Look for the jam in another location. 8. Replace the envelopes, making sure that you push the bottom envelopes in slightly further than th e top enve lopes. Clear jams from the top-cove r and [...]

3. Use the green handle to lift the paper-access plate. Slowly pull the jammed paper out of the product. Do not tear the pap er. If paper is difficult to remove, try clearing it from the tray area. 4. Open Tray 1 and remove the envelope accessory cover. If paper is present, remove it. 5. Rotate the paper guide to check for ad ditional jammed paper [...]

7. Reinstall the print cartridge and close the top cover. 8. If a jam message persists, jammed paper is still in the product. Look for the jam in another location. 110 Chapter 6 Solve problems ENWW[...]

A Product supplies and accessories ● Order parts, ac cess ories, and supplies ● Part numbers ENWW 111[...]

Order parts, accessories, and supplies Order supplies and paper www.hp.com/ go/suresupply Order genuine HP parts or accessories www.hp.com/ buy/parts Order through service or support providers Contact an HP-authorized service or support provider. Order using HP software Use the HP Embedded Web Server on page 81 112 Appendix A Product supplies and a[...]

Part numbers The following list of accessories was current at the time of printing. Ordering information and availability of the accessories might ch ange during the life of the product Paper-handling accessories Item Description Part number Optional 500-sheet tray and feeder unit Optional tray to increase paper capacity. Holds Letter, A4, Legal, A[...]

Customer self-repair parts The following Customer Self-Repair parts are available fo r your product. ● Parts listed as Mandatory self-replace ment are to be instal led by customers, unless you are willing to pay HP service perso nne l to perform the repair. For these parts, on-site or return- to-depot support is not provided under your HP product[...]

B S ervice and support ● Hewlett-Packard limited warran ty statement ● HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement ● Data stored on th e print cartridge ● End User License Agreement ● Customer self-repair warranty service ● Customer support ● Repack the pr oduct ENWW 115[...]

Hewlett-Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP LaserJet 600 M601n, M601d, M6 02n, M602d, M602x, M603n, M603d, M603xh One-year return-to-bench repair warrant y HP warrants to you, the end-user customer, that HP hardware and acce ssories will be free from defects in materials and wo rkmanship afte r the date of [...]

THE WARRANTY TERMS CONTAINED IN THIS ST ATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLU DE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. ENWW Hewlett-Packar d limited warranty statement 117[...]

HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement This HP product is warrante d to be free from defects in materials and workmanship. This warranty does not apply to pr oducts that (a) have been refill ed, refurbished, remanufactured or tampered with in any way, (b) experienc e problems resulting from misuse[...]

Data stored on the print cartridge The HP print cartridges used with th is product contain a memory chip th at assists in the operation of the product. In addition, this memory chip col lects a limited set of information about the usage of the product, which might include the following: the date when the print cartridge was first ins talled, the da[...]

End User License Agreement PLEASE READ CAREFULLY BEFORE USING THIS SOFTWARE PRODUCT: This End-User License Agreement (“EULA”) is a c ontract between (a) you (eit her an individual or the entity you represent) and (b) Hewlett-Packard Company (“HP”) that governs yo ur use of the soft ware product (“Software”). This EULA does not apply if [...]

4. TRANSFER. a. Third Party Transfer. The initial end user of th e HP Software may ma ke a one-time transfer of the HP Software t o another end user. Any tr ansfer will include all component parts, media, User Documentation, this EULA, and if applicab le, the Certificate of Authenticity. The transfer may not be an indirect transfer, such as a cons [...]

© 2009 Hewle t t- Packard Dev elopment Comp any, L.P. Rev. 04/09 122 Appendix B Service and support ENWW[...]

Customer self-repair warranty service HP products are designed with ma ny Customer Self Repair (CSR) pa rts to minimize repair time and allow for greater flexibility in performing defective parts re placement. If during the diagno sis period, HP identifies that the repair can be accom plished by the use of a CSR part, HP will ship tha t part direct[...]

Customer support Get telephone support for your country /region Have the product name, serial number, date of purchase, and problem description ready. Country/region phone nu mbers are on the flyer that was in the box with your product or at www.hp.com/ support/ . Get 24-hour Internet support www.hp.com/ support/lj600Series Get support for products[...]

Repack the product If HP Customer Care determines th at your product needs to be returned to HP for repair, follow these steps to repack the product before shipping it. CAUTION: Shipping damage as a result of inadequate packing is the customer ’s responsibility. 1. Remove and retain the print cartridge. CAUTION: It is extremely important to remov[...]

126 Appendix B Service and support ENWW[...]

C Product specifications ● Physical specifications ● Power consumption, electrical spec ifications, and acoustic emissions ● Operating environment ENWW 127[...]

Physical specifications Table C-1 Product dimensions a nd weights Product model Height Depth Width Weight n and dn models 394 mm (15.5 in) 4515 mm (17.8 in) 425 mm (16.75 in) 23.6 kg (51.9 lb) x and xh models 514 mm (20.25 in) 451 mm (17.8 in) 425 mm (16.75 in) 30.4 kg (66.8 lb) Optional 500-sheet feeder 121 mm (4.8 in) 448.4 mm (17.7 in) 415 mm (1[...]

D Regulatory information ● FCC regulations ● Environmental product stewardship program ● Declaration of Confor mity ● Safety statements ENWW 129[...]

FCC regulations This equipment has been tested and found to comp ly with the limits for a Class A digita l device, pursuant t o Part 15 of the FCC r ules. These limi ts are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial envi ronment. This equipment generates, uses, and ca n radi[...]

Environmental product stewardship program Protecting the environment Hewlett-Packard Company is committe d to providing quality products in an environmentally sound manner. This product has been designed with se veral attributes to minimize impacts on our environment. Ozone production This product generates no appreciable ozone gas (O 3 ). Power co[...]

HP LaserJet print supplies It’s easy to return and recycle your HP LaserJet print cartridges after use—free of charge—with HP Planet Partners. Multilingual program inform atio n and instructions are included in every new HP LaserJet print cartridge and su pplies package. You help reduce the toll on the environment further when you return mult[...]

your next delivery or pick-up, or take it to an authorized UPS dr op-off center. (Requested UPS Ground pickup will be charged no rmal pick-up rates) For th e location of your local UPS drop-off center, c all 1-800-PIC KUPS or visit www.ups .com . If you are returning the package with the FedEx label, give the package to either the U.S. Postal Servi[...]

For recycling information, you can go to www.hp.com/ recycle , or contact your local authorities or the Electronics Industries Alliance: www.eiae.org . Disposal of waste equipment by us ers in private households in the European Union This symbol on the product or on its packaging indicates that this pr oduct must not be dispos e d of with your othe[...]

● HP’s end-of-life pro d uc t return and recycling program ● Material Safety Data Sheets Visit www.hp.com/ go/environment or www.hp.com/ hpinfo/globalcitizenship/environment . ENWW Environmen tal product s tewardship program 135[...]

Declaration of Conformity Declaration of Conformity according to ISO/IEC 17050-1 and EN 17050-1 Manufact urer's Name : Hewlett-Packard Company DoC#: BOISB-1101-00-rel.1.0 Manufacturer's Address: 11311 Chinden Boulevard Boise, Idaho 83714-1021, USA declares, that the prod uct Product Name: HP LaserJet Enterprise 600 M601, M6 02, and M603 I[...]

This Device complies with Part 15 of t he FCC Rules. Operation is subject to the following two Conditions: (1) th is device may n ot cause harmful interference, and (2) this device mu st accept an y interference received, incl uding interference that may c ause undesire d operation. 1. The product was tested in a typical config uration with Hewlett[...]

Safety statements Laser safet y The Center for Devices and Radiological Health (CDR H) of the U.S. Food and Drug Administration has implemented regulations for lase r products manufactur ed since August 1, 1976. Compliance is mandatory for products marketed in the United Stat es. The device is certified as a “Class 1” laser product under the U.[...]

EMC statement (China) EMC statement (Korea) EMI statement (Taiwan) Laser statement for Finlan d Luokan 1 laserlaite Klass 1 Laser Apparat HP LaserJet 600 M601n, M601d, M602n, M602d, M602 x, M603n, M603d, M603x h , laserkirjoitin on käyttäjän kannalta turvallinen lu okan 1 laserlaite. Normaalissa kä ytössä kirjoittimen suojakotelointi estää [...]

paperiradan puhdistusta tai muita käyttäjän käsikirjassa lueteltuja, käyttäjän tehtäväksi tarkoitettuja ylläpitotoimia, jotka voidaan su orittaa ilman erikoistyökaluja. VARO ! Mikäli kirjoittimen suojakotelo av at aan, olet alttiina näkymättömälle lasersäteilylle laitteen ollessa toiminnassa. Älä katso säteeseen. VARNING ! Om la[...]

Restriction on Ha zardous Substances statement (Turkey) Türkiye Cumhuriyeti: EEE Yönetmel i ğ ine Uygundur ENWW Safety statements 141[...]

142 Appendix D Regulatory information ENWW[...]

Index Symbols/Numerics 1,500-sheet tray loading 24 paper jams 105 500-sheet tray loading 22 paper jams 104 A accessories ordering 112 part numbers 1 13 acoustic specifications 128 anticounterfeit supplies 37 B batteries included 1 33 bins, output jams, clearing 94 selecting 28 booklets creating (Windows ) 71 browser requirements HP embedded Web Ser[...]

Environmental Product Stewar dship Program 131 error messages control panel 91 lights, control panel 6 numerical list 46 types of 91 European Union, wast e disposal 134 Explorer, versions supported HP Embedded Web S erver 81 F FCC regulations 130 features 2 feed rollers, replacing 42 File Directory Page description 80 Finnish laser safety state men[...]

ordering part numbers for 113 supplies and accessories 112 orientation selecting, Windows 62 other links list HP Embedded Web S erver 84 output bins paper jams 94 selecting (Windows) 73 P packaging product 125 pages per sheet selecting (Windows) 61 paper covers, using different paper 69 first and last pages, using different paper 69 jams 92 loading[...]

stacker part number 113 printing to 29 staple ca rtridges loading 41 part numbers 114 staple jams 96 staple options selecting (Windows) 75 stapler/stacker jams, staple 96 loading staples 41 part number 113 printing to 29 status messages, types of 91 status, supplies control panel messages 6 stopping a print request (Windows) 5 0 storing print cartr[...]

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*CE988-90901* *CE988-90901* CE988-90901[...]