HP (Hewlett-Packard) ColorPro CAD manuale d’uso

Servi ce Manu al HP DesignJet ColorPr o CAD HP DesignJet ColorPr o GA www.GovTechMedia.com[...]

T echnic al Marke ting, Barce lo na Division, Hewlet t-Packard Espanol a, S.A. A vda. Grael ls , 501 08190 Sant Cugat del V all es Spain For HP I nt ern al Use Onl y ©Copyright Hewlett-Packard Co m pa n y 199 9 Thi s doc umen t con tains prop rietary in forma tion th a t is pr otec ted b y c opy rig ht. All ri gh ts are re se rve d. No part o f th[...]

1 Servic e Manual HP DesignJet ColorPr o CAD HP DesignJet ColorPr o GA www.GovTechMedia.com[...]

2 HP De s i gnJets Co lorPro CAD and GA Print ers Service Manua l Using this Manual Purpose This Service Ma nual contains information necessar y to t est, cal ibrate and servi ce: HP Desi gnJet ColorPro CAD Pr i nter (Model C7777A) HP Desi gnJet ColorPro GA Pr inter (Model C7778A) For information about using these printers, refer to the correspondi[...]

Table of Co nten ts 3 HP DesignJets Col orPro CAD and GA Printe rs Se rvic e Ma n ual T able of Contents 1 Chapt er 1 - Product Informat ion Chapter 2 - Oper a ting O verview Ch apte r 3 - Loadi ng Pa per an d paper Be ha vio ur Chapt er 4 - Install /Uni ns tall printer Softwa r e Chapter 5 - Mai n tenance and Ink Chapt er 6 - Functiona l Overview [...]

Tabl e of Cont ents 4 HP De s i gnJets Co lorPro CAD and GA Print ers Service Manua l www.GovTechMedia.com[...]

Produc t Inf or m at i on 1-1 Chapt er 1 Produc t I nform ation Technology U pda te M odu lar Ink Delivery System A m odu lar in k de livery s yste m is the separat ion of ink cart r i dge s and printheads in t o i n di vi du al , si n gl e- col or c om pon en ts. Tra d i ti on al i nkj e t pr i n ter s us e on e b l a ck an d on e t ri - co l o r [...]

Pr oduct Inf or m a t i on 1-2 Technology U pda te How It Wor ks By sep arat in g t he ink cart r i dge f ro m the pr intheads, a modu l ar ink deli ver y syste m allows t he in k supp ly t o r em a in in a per mane nt, fi xed pos it ion. The pr intheads rema in att ach ed to the carr i age and m o ve back and f o rth, deli ver ing ink to the page [...]

Produc t Inf or m at i on 1-3 Technology U pda te The B e n efit s Cuts up to 30 pe rcent off t h e pr in t in g co st s o f other m ethods Mo dular des ign means o nl y t he co mponent t hat is no l o nger use ful is replaced. Longer- life pr in t heads and hi gher -capac i t y i nk cartr i dges means l e ss f r equent rep l aceme n t . Achieves c[...]

Pr oduct Inf or m a t i on 1-4 Sp ec if i ca ti ons Data Sh ee t Pri nt Met hod Plain paper d r op on -dema nd t hermal inkjet prin ting . Print S peed 1 Bl a ck Bl ack Text Econo fast Mode Normal Mode Be st Mode Letter / A4 11.0 ppm 9.0 ppm 7.5 ppm 11x17 / A3 7.0 ppm 5.0 ppm 4.5 ppm Col or Hi ghli g ht s Econo fast Mode Normal Mode Be st Mode Mi x[...]

Produc t Inf or m at i on 1-5 Con nectivit y /Netw ork Manag eme nt HP Desi g n J et ColorPro CAD Ne t wo rk-capa ble prin t er fo r DOS and Window s envi r onments Enhan c ed HP PCL 3e W indow s Dr ive r S upport for Window s NT 4.0, Window s 3.1x/95/98 Centronics paralle l, IEEE 1284 com pliant On e n et w or k i nt er f a c e sl ot a c c ep t s [...]

Pr oduct Inf or m a t i on 1-6 Pa per Size Handlin g Minim u m W idth: 76.2 m m (4 in.) x 127 .0 mm (6 in .) Maxim um Wid t h: 330.2 mm (13in .) x 482.6 m m (19 in.) Maxim um Print Wi dt h 320 mm (12. 61 in . ) x 470 mm (18.49 i n.) on 13 in. x 19 in . medi a Reco mme nd ed Me dia Wei g ht A ll in put paths h andle the following pape r weigh ts wit[...]

Produc t Inf or m at i on 1-7 Di m e nsio ns Wit h paper tr a y clo s ed 685 mm (26. 97in.) W x 610 mm (24.02in .) D x 337 m m (13.27in.) H Wi t h pa per tray ful ly e xtended 685 mm (26. 97in.) W x 745 mm (29.33in .) D x 337 m m (13.27in.) H D es k S p a c e R e qu i r ed 685 mm (26. 97 in . ) W x 532 mm (20.94 in.) D Wei g ht 26.5 k g ( 58. 48 lb[...]

Pr oduct Inf or m a t i on 1-8 Sp ec if i ca ti ons Cable Sp ecificat i ons 1284-B Connector Pin Assignm ents The pin numbers an d t heir assigned signal names f o r t he 1284-B c o nnecto r s are giv en be low . Note The abbrev iat i o ns used in the "So urce" column: H = host ; P = printer; Bi-Di = bi -d irect ional P IN #S OURCE C OMPA[...]

Produc t Inf or m at i on 1-9 30 Sig nal G rou nd ( nAut oFd , nS el e ct In, nInit ) 31 H nIn it nIn it nIn it nR evers eR eques t nInit 32 P nF ault nD a t aA vail nD a t aA vail nP e r iphR eq uest Us e r D e f ined 2 3 3 No t De fine d 3 4 No t De fine d 3 5 No t De fine d 36 H nS el ectI n 12 84 Ac ti ve 1284 A c ti ve 12 84 Ac ti ve nA Str b [...]

Pr oduct Inf or m a t i on 1-10 Sp ec if i ca ti ons Centr onics Parallel Pinout Inf o rmation P IN N UM BE R P IN ID D ES CRIPTION 1S t r o b e 1 A low puls e c aus es th e pri nt er to r ead on e byt e of d ata 2 - 9 D at a 0 - D at e 7 T hes e pins ar e th e dat a lin es. D at a 0 is th e leas t signif ic ant bit (LS B) 10 Ac kn ow l ed g e T he[...]

Pr od uc t In f orm a t i on1- 11 Sp ec if i ca ti ons The Cent r o ni cs Parall e l Ca bl e has only 8 data li ne s , 5 s t a t us l ines, 4 ground li nes and gro und c o nnect i o ns bet ween the host P C and t he peri p her a l . Each o f t he s ig na l l ines has a co rrespo nding bi t po s i t i o n in a me m o r y address (reg ister ) in the [...]

Pr oduct Inf or m a t i on 1-12 Sp ec if i ca ti ons IEEE 1284 Pinout Info r mation Any s t an dard I E E E 1284 com p liant pr inter cabl e w ill wo rk wi t h t he pr in t er. The custo m er can or der the HP IEEE 124 C o m p liant Parallel In t er face Cable C2950A (2 me t ers) or C2951A (3 me t ers). P IN N UM BE R P IN ID D ES CRIPTION 1 H o s [...]

Pr od uc t In f orm a t i on1- 13 32 nPerip hR eq u est Duri ng ECP m od e th e peri ph er al m ay dri ve th is pi n low t o req u est com munic ati ons with th e h o st . T his r equest mer ely “hints” to th e h o st; the host has ult im at e c ontr ol ov er th e trans f er dir ec t i on. T his sig n al pr ovi d es a mech anis m f or p eer- to[...]

Pr oduct Inf or m a t i on 1-14 Sp ec if i ca ti ons Reliab il ity Specification s Categor y Specifications Prin t er Usage Up to 12 , 000 pages / m o nth Mechanism Life 150, 000 A si ze page s / 5 y ears www.GovTechMedia.com[...]

Pr od uc t In f orm a t i on1- 15 Sp ec if i ca ti ons Interface Sp ecification s Categor y Specifications Int er face Spec ificat ion Centroni cs parall el , IEEE 1284 Com p liant w ith 1284-B recept acle (ECP) 64KB buffer si ze www.GovTechMedia.com[...]

Pr oduct Inf or m a t i on 1-16 Sp ec if i ca ti ons Physical Dime nsions Wi t h paper t r ay cl o sed ( W x D x H) 27.0 x 24.0 x 13.3 in ches 685 x 610 x 337 m m Wi t h paper t r ay f u l ly extended ( W x D x H) 27.0 x 29.3 x 13.3 in ches 685 x 745 x 337 m m W e ight 26.5 kg (58.48 l b.) without pri ntheads and ink cartr idges 27.0 kg (59.52 l b.[...]

Pr od uc t In f orm a t i on1- 17 Sp ec if i ca ti ons Pack ag ing Dimension s S pecification s 792 mm (31.3 in . ) W x 731 m m (28.8 in .) D x 457 mm (18.0 in . ) H www.GovTechMedia.com[...]

Pr oduct Inf or m a t i on 1-18 Sp ec if i ca ti ons Electri cal Specifications Category Specification Input Vol tage 100 to 240 Vac ( ± 10%) Fr equency 50/60 Hz ( ± 3 Hz) Int erf ace Specificati on C e nt ro ni c s para l lel , IE EE 1284 Co m p li a nt w i th 1284-B r ecept acl e (E CP ) Pow e r C onsumption Idl e Pri nt i n g 4.4 watts 35 watt[...]

Pr od uc t In f orm a t i on1- 19 Sp ec if i ca ti ons Environmental Speci f icat i ons Categor y Specifications Tem pe r atu r e Operat in g Storage cond i t ion Reco mm e nded oper ating 5 ° C to 40 ° C (41 ° F to 104 ° F) -40 ° C to 60 ° C (-40 ° F to 140 ° F) 15 ° C to 35 ° C (59 ° F to 95 ° F) Humidity Operat in g Storage cond i t [...]

Pr oduct Inf or m a t i on 1-20 Sp ec if i ca ti ons Pr oduc t Cer tif icati ons Safe ty Certif i cations EMI Cer tifications CCIB (Chi na) C TICK (A ust r a lia an d New Zealand) CSA (Canada) VCCI ( Japan) NOM1 (Mexico) CE ( E uropean Uni o n) PSB (Si n gapore) GOST (R ussi a) TUV-G S (G e rm any) B m ark (Po l a n d) UL (USA) GOST ( Russia) SABS [...]

Pr od uc t In f orm a t i on1- 21 Sp ec if i ca ti ons Medi a S iz es Su ppor ted The fo ll ow ing are the m ed ia sizes suppor t ed by t he printer. Gener al type Siz es (mm ) Siz es (inch) Remark s Tray 1 (I nput / Output Tr ay) Post Card 100x 148 3. 94x5.83 Mi nimum S ize Including all media sizes in T r a y 2 (Upper Tray) / Tray 3 ( Lo wer Tray[...]

Pr oduct Inf or m a t i on 1-22 Sp ec if i ca ti ons Rec omme nded M edia We ig ht Pap er 60 to 135 g/m 2 (16 to 36 l b. Bond) Car d stock 110 to 200 g/m 2 (110 lb. Index ) (up to 0.012 i n. or 0.3 mm t hickness for strai g ht paper path) www.GovTechMedia.com[...]

Pr od uc t In f orm a t i on1- 23 Sp ec if i ca ti ons Pape r Ha n dli ng Media Type Capacity (P ages) Tray 1 (I nput / Output Tr ay) Sheets 1 0 Cards 4 Tray 2 (Upper Tr ay) Sheets 150 Cards 6 0 Tray 2 (Upper Tr ay) Sheets 250 Rear Manual F eed All me d ia sizes f ro m 4x 6 inches (101. 6x 152. 4mm ) to 13x19 in ches (330.2x482.6 mm ) a nd m a ximu[...]

Pr oduct Inf or m a t i on 1-24 Sp ec if i ca ti ons Printa ble Area The t abl e a s fo ll o w s w ill s ho w t he m ini mu m marg in o f each med ia t y pe ( po rt r ai t ori entati on) f o r the HP De si gnJet C ol orPro Seri e s Prin ter. P lease not e that t he prin t able area is s ma l ler t han t hat of HP LaserJet s. Ho wever in t h e HP De[...]

Pr od uc t In f orm a t i on1- 25 Sp ec if i ca ti ons M edia M argin s (in portrait o rie ntation) Mar gin s Media Type Lef t Right Top B ottom Com ment s US L etter 8.5 x 11 i n. 215.9 x 279.4 m m 0.25 i n. 6.4 mm . 0.25 in . 6.4 mm . 0. 12 in. 3.0 mm . 0. 50 in. 12.7 mm . Tabl oid / Ledge r 11 x 17 i n . 279.4 x 431.8 m m 0.20 i n. 5.1 mm . 0.20[...]

Pr oduct Inf or m a t i on 1-26 A6 Car d 4.13 x 5.83 105.0 x 148.0 0.12 in . 3.1 mm . 0.12 in . 3.1 mm . 0. 12 in. 3.0 mm . 0. 50 in. 12.7 mm . Hagaki Car d 3.94 x 5.83 100.0 x 148.0 0.12 in . 3.1 mm . 0.12 in . 3.1 mm . 0. 12 in. 3.0 mm . 0. 50 in. 12.7 mm . Super B 13.00 x 19.00 330.2 x 482.6 0.20 in . 5.1 mm . 0.20 in . 5.1 mm . 0. 12 in. 3.0 mm[...]

Pr od uc t In f orm a t i on1- 27 Sp ec if i ca ti ons Hewlett-Pack ard I nk Cartridge Specification s Category Specification Type Pl ai n p ape r d r op on -d em an d th e rm al in kj e t pri n t i n g Printhead Nozzles 304 black, 912 c o lor (304 per col o r pr inthead) Black Res o lution Up to 600x600 dpi Color Res o lution Photo REt II f or pho[...]

Pr oduct Inf or m a t i on 1-28 Sp ec if i ca ti ons Syst em Requirem e nt The fo ll o w ing CPUs and mem o r y are r equ i red : Minim u m: Windows 3.1x: 486DX-66, 8 Mb RAM Windows 95/98: 486DX-100, 8 Mb RAM Windows NT 4.0/5.0: 486DX-66, 16 M b RAM Macin t o sh S yste m 7. 5. 3 or l ater: 68040 – 8 Mb RA M Reco m mended: Wi ndo ws 3.1x : Pent i [...]

Pr od uc t In f orm a t i on1- 29 Product Overvie w Pr i nt er Ex te rn al V i ew M odel a n d Ser i al N umber The ser ial number o f t he HP DesignJet ColorP ro S eries Pr inters can be found on the labels at t he b ack o f each printer and at the top of t he m a in case (co n cea led by t he t o p co ver). T he fi gur e below s how s how t he se[...]

Pr oduct Inf or m a t i on 1-30 Supplies a nd Acce s sorie s P r od uc t S t r u c t ur e The f o ll ow ing i t e m s will b e s hipped i n the box: Bas ic s Pri nter Ex t en ded Tray Cove r (a) Dr ive r Ki t Starte r CD (b ) HP Jet Direct CD ( HP DesignJet ColorP ro GA pr int e r o n ly )( b) User’s Guide (d) Har dcopy K it Setup Poste r (c) Get[...]

Pr od uc t In f orm a t i on1- 31 Supplies a nd Acce s sorie s Power Co rd US 8120-6805 #A B B, #ABM, #AC4, #AK Y, # A 2L, #ABA Europe 8120-6802 #ABS, #AKB, #ACB, #A BT, #AKC, #ACT, #AB7, # ABB, #ARG, # ARP, #A KY A u strali a 8120-6803 #ABG, #AKY S in gapo re / Mal aysia 8120-6809 #AB4 SA 8120-6808 #ACQ UK 8120-6801 #ABU www.GovTechMedia.com[...]

Pr oduct Inf or m a t i on 1-32 Supplies a nd Acce s sorie s Network I n terface Th e f ol l owi ng ca rd s h av e b ee n tes te d w i th th e HP D esi gn Jet C ol orPr o S e ri es P r i n te rs . Jet D i rect MIO print ser ver car d (Bundled wi t h HP HP Desi g nJet Co lorP ro GA) J4100A Et h ernet RJ-45 (10/100 b ase-TX) BNC J2556B Ethern et RJ-4[...]

Pr od uc t In f orm a t i on1- 33 Supplies a nd Acce s sorie s Print Cart ridge No. 10 Cy an Ink C art ri dg e C4841A No . 10 Magen t a Ink C artr idge C4842A No . 10 Yell o w Ink Cartridge C 4843A No . 10 Hi Capaci t y B lack In k Cart r i dge C4844A No. 10 Cy an Pen C4801A No . 10 Magen t a Pen C4802A No . 10 Yell o w Pen C4803A No. 10 Bl ack Pen[...]

Pr oduct Inf or m a t i on 1-34 Supplies a nd Acce s sorie s Me di a HP Bri g ht Whi t e Paper (500 / A s ize) C1824A HP Bri g ht Whi t e Paper (500 / A 4 s ize) C1825A HP Bri g ht Whi t e Paper (200 / 11x17 si ze) C1857A HP Bri g ht Whi t e Paper (200 / A 3 s ize) C1858A HP Premi u m I nkJ et Coated Paper (200 / A ) 51634Y HP Premi u m I nkJ et Co[...]

Pr od uc t In f orm a t i on1- 35 Supplies a nd Acce s sorie s Oth er Accesso ries HP 64MB (2x 32MB) 60ns EDO SIMM D4543A HP 32MB (2x 16MB) 60ns EDO SIMM D3648B HP 16MB (2x 8MB) 60ns EDO SIMM D3647B HP Des i g nJet ColorP ro CAD Po stscript 3 Upgrade Ki t C3289A Custo mer Replaceable Part s Note The fo ll o w ing part s are custo m er r ep l ace a [...]

Pr oduct Inf or m a t i on 1-36 Warranty and Support The warrant y f o r HP Desi g nJet Co l o rPro Seri es Prin t er s varies depending on t he produc t , t he dat e an d t h e co un tr y of purc h as e. For pro duct s re t urned un der war r ant y , Hew l ett -Packard m ay : P r o v id e o n - s it e r e p a ir , Rep lace the pro duc t wi t h a r[...]

Pr od uc t In f orm a t i on1- 37 Warranty and Support Hewlett-Pack ard Li mited Warranty Statem e nt HP Pr oduct Dur ation of L imited Warr anty So ftwar e 1 y ear Prin t Cartr i dg es 90 day s Printer 1 year Prin t heads 1 year Exte nt of Limite d Warr a nty 1. Hew l et t -Packar d (HP ) warr ant s to the end user custo m er t hat HP products wil[...]

Pr oduct Inf or m a t i on 1-38 5. If HP rece ives, during the applica ble warr ant y per i od , not ice o f a def ect in a hardwar e pro duct whi ch is cove red by HP’s warr ant y , HP sha ll e i t her r epa ir or replace the pro duc t, at i t s o p t i on. Any r ep lacement product may be e i t her new o r li ke- new, pro vi ded t hat it has f [...]

Pr od uc t In f orm a t i on1- 39 Limita tions of L iabili ty 1. EXCEPT F OR THE O BL IGA TIONS SPEC IFIC A LLY SET F OR TH IN TH IS WA RRA NTY STA TEM ENT, IN NO EVEN T SH AL L HP BE L IA BL E F O R A NY DIRE CT , IN CI RE CT , S PECIAL, IN CI DE NT AL, OR CONSE QUE NTIAL DAMAGES, W HE T H E R BASED ON CONT RACT, T O RT , OR ANY OTHER LEGAL THE OR[...]

Pr oduct Inf or m a t i on 1-40 Warranty and Support Ob t ain ing Prin t er D ri ver s The HP Desi g nJet Co l or Pro Seri es Pr i nter Driver Software is updated peri o di ca lly. The latest versi o ns can be obta in ed fro m author i zed Hew lett- P ackar d deal er s o r any o f t h e sour ces li st ed below. 24-hou r Mod em Access Int er net HP [...]

Pr od uc t In f orm a t i on1- 41 Warranty and Support Service Su pp ort C ontracts In t h e U.S . HP Suppor tPac k Th e HP S upport Pack i s an enhanceme nt to t he cust o m er’s or iginal o n e- year war r ant y repa i r service. T he HP Suppor t P ack provi des ne xt busin e ss day on-site support for t h e durat i o n o f an add it io na l tw[...]

Pr oduct Inf or m a t i on 1-42 Warrant y a nd Support Service an d Suppo r t Resources Hewl ett-P ackar d New s Netw o rk (HP NN) HPNN is an el e ct ro n i c bull et in bo ar d ser vice ava ilab le only to HP au t hor i zed r ese llers. T h is se r v ic e pr o vide s t he fo llow in g info r ma t io n: Pr es al es In f orm a t i on P r int er D r [...]

Pr od uc t In f orm a t i on1- 43 Warranty and Support HP BBS L ibrar y The HP e l ect ro n ic bullet in boar d li brar y ser vice, which is availa ble 24 h o urs a day , 7 days a week, c o n t ains dr iv ers and support inf o r m at i o n which ca n b e do wnloaded to y o ur PC vi a m ode m. Country Numbe r Baud Rates A u stri a + 43 (222)251658 2[...]

Pr oduct Inf or m a t i on 1-44 Warranty and Support HP FAXback on Demand – HP FIRST Yo u can use t his service to select do cum e n t s, such as pro duct descr i pt i ons and t echnica l infor m at i o n. To access t hi s ser vice, use t he handset o n y our fax machine a nd d ial the appro p r iat e number fro m t he table in this sect i on. Us[...]

Pr od uc t In f orm a t i on1- 45 Warranty and Support HP F IRST T e lephone Numbers Countr y Tele phone Num ber For US and Cana da (800) 333-1917 Fo r Cu st o me rs in Europe: U.K. 0800 96 02 71 For servi c e in English out si de U.K. + 31 20 681 5792 A u stri a 0600 8128 Bel g i u m ( Dut ch ) 0800 11906 Bel g ium (French) 0800 17043 Denmark 800 [...]

Pr oduct Inf or m a t i on 1-46 Warranty and Support HP T elephone Suppor t Tec hnical P hone Suppor t for C ustomers The HP Custom er Suppo rt Cen t er pro v i des free technica l ass istance f o r per ipherals wi thin th e ha rdware warra nty peri od. For the product under warranty , ca ll (208) 323- 2551. For the product out o f warran t y, call[...]

Pr od uc t In f orm a t i on1- 47 Warranty and Support Warr anty and Out-of -Warra nty Support Te lephone N umbers Countr y (Language) Tele phone Numbe r A u str i a (Ger m a n) 0660-6386 Bel g i u m ( Dut ch ) 02 626 8806 Bel g ium (French) 02 626 8807 Denmark (Danish ) 3929 4099 Finland (Fi nnish) 0203 47288 France (French) 04 50 43 9853 Ireland [...]

Pr oduct Inf or m a t i on 1-48 Warranty and Support Contac ting Hew l ett-P a c k ard To cont act HP, check y o ur l o ca l t e l ep hone d i r ect o r y f o r t he HP Sal e s and Servic e O ffice near y o u. If y o u cann o t fi nd an HP o ffice, co ntact o ne o f t he maj o r HP S ales and Service Offices or one o f t he fo l l o wing W o r ldwi[...]

Pr od uc t In f orm a t i on1- 49 Warranty and Support Wo r ldw i de C ustomer Su pport Numb ers Custo m er Support Center s pro vi de t echni c a l informat i o n via t el ep h o n e d irect ly w ith o nline agents who ar e trained to assist with setup, configurat i o n , st artu p an d t ro ubl es hoot in g o f HP products. Custo m er Support Cen[...]

Pr oduct Inf or m a t i on 1-50 Fo r E u ro p e Af r ica/M iddle East 41 22/780 71 11 A u stri a 0660 6386 Bel g i u m ( Dut ch ) 02 6268806 Bel g ium (French) 02 6268807 Czech Republic 42 (2) 471 7327 Denmark 3929 4099 Finlan d 203 47288 France 01 43 62 34 34 Ger m a ny 180 5258 143 Greece 0168 96 411 Hungary 36 (1) 252 4505 Ireland 01662 5525 It [...]

Pr od uc t In f orm a t i on1- 51 For Asia-Pacific A u strali a (61- 3) 9272-8000 Chi na 86 10 6564 5959 Hong K o n g 800 96 7729 India 9111 682 6035 Indonesi a 21 350 3408 K o rea ( 82-2) 3270-0700 Malaysi a 03 295 2566 New Zealand 09 356-6640 Phili ppines 2 867 3551 S in gapo re 272 5300 Ta i wa n 866-2-7170055 Thailand 02 661 4011 Vietnam 8823 4[...]

Pr oduct Inf or m a t i on 1-52 www.GovTechMedia.com[...]

Operat in g Overview 2-1 Chapt er 2 O perating Ov erv iew Usi ng th e Contr ol Pa nel T h e C o n t r o l P a n e l a l lo w s yo u t o p e r fo r m mo s t ma j o r t a s k s w it h t h e p r i n t e r , i nc l u d i n g co ntro lli ng pr in t st a t us, r esett ing f ro m reco v era ble erro r s and ch a nging t he prin t er’ s d ef a ul t se tt[...]

Operati ng Over view 2-2 Usi ng th e Contr ol Pa nel The funct i o ns of each o f t he b utto ns are as fo ll ows : Contr ol P ane l Key Func tion [ GO ] Put s t he pri nter either o nline or offline. A ll ow s th e p ri n te r to re s um e p ri n ti n g af te r g oi n g o ffli ne. Also c l ear s most pr inter m es sage s and puts t he p rint er on[...]

Operat in g Overview 2-3 Usi ng th e Contr ol Pa nel Indi cator Lights There are t wo LE Ds ( lights) o n t he pr inter : LED Indicators Col or Function Read y LE D Green L i t up when the pri nter is pr int ing OR in n o r m a l stat e OR wh en i t i s o nli ne. At t e nt io n LE D Re d B lin k s w he n t he p r int e r is in a n er r o r st at e [...]

Operati ng Over view 2-4 Usi ng th e Contr ol Pa nel Setti ngs a n d De f aul ts These are t he v ar i ou s po ssible menu set tings. The fact o ry de faults, wher e app li ca b le, ar e indicat ed i n bold . Ot her addi t i o nal menu i t ems may als o appear, depending o n which har d w a r e mod u les h a ve be e n ins t a lle d in t he p r int [...]

Operat in g Overview 2-5 Self Test Menu P RI NT ME NU MA P PRI N T PS FON T LI ST (Av a ila ble i f PS in sta lle d) PRI NT M ARKET ING D EM O (Ava ilab le if De mo DI MM in st alle d) PRI NT D IAGN OSTIC PAGE PERFO RM TRAY 2 PAPER PATH TEST PERFO RM TRAY 3 PAPER PATH TEST PERFO RM TRAY 1 PAPER PATH TEST Pr int Quality M enu PRI NT QU ALIT Y = NO R[...]

Operati ng Over view 2-6 Conf iguration Menu ( Avai labl e if D IM M ins tall ed ) PERS ONALI TY = AUT O PCL PS (A vailabl e if PS i nst all ed) MI O Me nu ( A va ila ble if M IO insta lled ) CONFIGURE MIO (The rem a ining opt ion s will app ea r depe ndin g on the ty pe of M IO car d inst alled .) Post sc ript M en u ( A vail able if PS ins tall e[...]

Operat in g Overview 2-7 Usi ng th e Contr ol Pa nel R e s t or i n g F a ct or y D e f a u lt s To r es to re the def au l t facto ry set t ings, pr ess [ MEN U ] ti l l th e Resets M en u appear s. Then pr ess [ ITEM ] un t il RESET TO FACT ORY SETTI NGS i s sh o wn in the LCD d ispla y . Pr ess [ SELECT ] to r esto r e t he f act o ry def au lt [...]

Operati ng Over view 2-8 Usi ng th e Contr ol Pa nel Co ntr ol Pan el Menu s The fo ll o w ing i s a su mmar y diagra m o f a ll the menus avai lable in the HP DesignJet Col orPro Se rie s Prin ter : DesignJ et ColorPro Series ColorPrinter www.GovTechMedia.com[...]

Operat in g Overview 2-9 Usi ng th e Contr ol Pa nel Pape r Ha n dli ng M e nu It em V alu e Exp la na ti on TRAY 2 TY PE=PL AI N PLAI N HP I NKJET/H EAVY HP PHOT O TRNSP RNCY /IRON RAP ID TRNSP RNCY Se t th i s v al u e to c or re sp on d wi th th e paper ty p e current ly l oaded in Tr a y 2. PLA IN: P l ain paper HP INKJET/HE AVY: HP Premium In [...]

Operati ng Over view 2-10 Tran s paren cy F ilm o r HP Ir on-on T-S hi rt Tr an s f er RAPID TRNSPRNCY: HP Pr emium Inkjet Rap i d-Dr y Tr anspare ncie s. Note: It is n ot adv isab le to lo ad the f o llo w in g co mbin atio n of pap e r ty p es i n T r ay 2 a nd Tray 3 at t he s ame ti me: HP Pr em i um Ink jet Pa per an d HP Pr emi u m Inkjet H e[...]

Operat in g Overview 2-11 Usi ng th e Contr ol Pa nel Di agno stics Menu Item Ex p l anation AL IGN P RNT-HDS Th i s i tem al i gn s th e pri n th ea d s to e n s u re pri n tou t of th e b es t po s s ib le p r int q u alit y. CLE AN PRNT-HD: LEV EL 1 This i t e m c l ea ns t he prin t h ead s. Le vel 1 is the b a s ic level and s h oul d b e p e [...]

Operati ng Over view 2-12 Usi ng th e Contr ol Pa nel In fo rm at io n Men u Item Ex p l anation CHECK INK LE VEL T h is i t e m d isp la ys t he a mo u nt o f ink r e ma in in g in e ac h ink cart ri dge. T he f o ll ow ing screen appear s o n t he LCD: B C M Y 60% 80% 80% 80% B , C , M and Y repr esent t he bl a ck, c y a n, m agenta and yell o w[...]

Operat in g Overview 2-13 Usi ng th e Contr ol Pa nel Self -T e s t M e nu Item Ex p l anation P RI NT ME NU MA P The Menu Map s ho ws t he layout of t he Co nt rol Panel me nu i t e ms . PRI N T PS FON T LI ST The PS Fo nt List sho ws a ll the PS font s curr ently available t o the printer. T h i s o pt ion is act iv at ed o nl y if P S P e r s o [...]

Operati ng Over view 2-14 Usi ng th e Contr ol Pa nel Pr int Q u al ity M enu It em Va lu e Exp la na ti on PRI NT QU ALIT Y= NORMAL NORMAL ECONOF AST BEST NORMAL: Nor mal m o de delivers high quali t y o ut put and is t he recommended sett in g f o r speed and quali t y . No rm a l mode is the defaul t set t in g for m o st paper t y pe s. ECONOFA[...]

Operat in g Overview 2-15 Usi ng th e Contr ol Pa nel Pri ntin g M enu It em Va lu e Exp lan a ti on PAPER = LETTE R LETTER LEG AL 13X 19 A4 A3 11X 17 JI SB4 Set s the paper si ze. OR IEN TA TIO N= PORTRA I T P ORTRAIT LA NDSC A PE D ete rm i ne th e def a ul t or i en tati on of pri n t o n t h e page. Not e: It i s best to set t he page ori ent a[...]

Operati ng Over view 2-16 Usi ng th e Contr ol Pa nel I/O M enu It em Va lu e Exp lan a ti on IN JOB T IME O UT = 15 5 to 300 Selects t he am o u nt of time (in seconds) th a t th e pri n ter w i l l wai t wi t h i n a p ri n t j ob bef o r e ending i t . When the data from a print j o b is no t c om pl etel y s en t t o th e pr i n te r, th e pr i[...]

Operat in g Overview 2-17 Usi ng th e Contr ol Pa nel Resets M enu Item Ex p l anation RESET T O F ACTOR Y SETTINGS T his it e m per fo r ms a s imp le r e s e t and r e st o r e s mo st of t he facto ry (de f au l t ) sett in gs. T his ite m a l so c l ear s t h e input bu ffer f o r t he act ive I/O. RESET AC T I VE I/O CHANNE L This i t e m per [...]

Operati ng Over view 2-18 Usi ng th e Contr ol Pa nel MIO Me n u T h is me nu is a va i la b le o n l y if t he M I O c a r d i s ins t a lle d . I t is c o nt ro lled by t he M I O p r int server w h ich has bee n inst alled on t he printer and t hus varies accor din g l y. P l ea se r e f er t o t he do cumentat i o n t hat comes wi t h t he prin[...]

Operat in g Overview 2-19 Usi ng th e Contr ol Pa nel Alig ning P ri ntheads To align t he pr intheads fro m t he L CD : 1. P r ess t he [ Menu ] but t o n unt il “D ia g no s t ic M e nu ”. 2. P r ess t he [ Item ] b u tton un ti l “Al i gn Pri n th ea ds ” . 3. P r ess t he [ Select ] but to n. 4. LCD message “ Pr int in g Patt ern Page[...]

Operati ng Over view 2-20 Note 1. The p ri nte r has o nly o n e dat a- line to che ck f o r s h orts . I t is po s sib le th at t he o rig inal e rror me ssag e w ill re fe r to a d iff eren t pr int head as t h e one tha t is act ua lly hav ing the i n k s ho rt. T he Ink H ead Diag no stic P r oc es s will help y o u ide ntify the p ri n t head [...]

Operat in g Overview 2-21 Error Co des Reco vera ble Erro r C odes A recovera ble erro r i s o n e t hat i s de fined as an anomal y that will c ause t he printer to pause unt il t he user r eso lv e s t he error. Th e oth er tw o ty pes o f erro rs are : warn i ng errors, whi ch wi ll highli ght a p oten ti al pro bl em to the user but do es not c[...]

Operati ng Over view 2-22 TRAY [N UMBER] EMPT Y, L OAD & PRESS T he sp ecif i ed tr ay is emp t y. Lo ad th e pa per s ize an d typ e w hich this tr ay has be en s et up for PRESS TO CONTINUE To c ont inue y our pr esen t t ask, pres s th e but ton. MEDIA IN TRA Y 1, REMOVE Th ere is me dia in Tray 1 whi ch may not be th e typ e or size t h at [...]

Operat in g Overview 2-23 Error Co des Unrecoverab le Error Codes D i sp la y err o r code on LCD: “ ERROR CODE : XXXX- XXXX” The un r eco verable erro r codes ar e c o ded and refer to t he prin t er m o dule that is ex per iencing a failure. S o m e o f the codes in th e lis t bel o w h a ve a co mment “Not Used”. T hese codes are only fo[...]

Operati ng Over view 2-24 (Dev elopme nt e rror) 131 INK_L EAK_ERR_ K I SS er r or – Not used Pump de t ect ed OO I bef ore l eve l dow n. 132 INK _L EAK_E RR_C IS S e rror – Not u sed P ump de tected OOI b efo re leve l down . 133 INK _L EAK_E RR_M I SS erro r – Not u sed Pump de t ect ed OOI befo re le vel down. 134 INK _L EAK_E RR_Y IS S e[...]

Operat in g Overview 2-25 13 9 DE FER RED_ ER RO R_T RA P E rror ha ppe n ed du ri ng pow er u p bu t pri nter r ecov er ed Pri nt er err or -tra ppe d i n a pre vi ous li feti me . 141 NVM_ER R_NOT_INI T No t u se d Attemp t to read /write bef ore ini t. 142 NVM_ERR_GENERIC Not u sed Non-specific NVM e r ror. 143 NVM_ER R_DEVICE _ A BSEN T NV M e [...]

Operati ng Over view 2-26 Critical Ta s k Watc hDog Timeo uts 18 1 CRIT _T A SK_WD_ TASK_1 Not u sed A l l are PC A tim ing issu es Critical task 1 watch dog timeout. 18 2 CRIT _T A SK_WD_ TASK_2 Not u sed Criti cal ta s k 2 wat chdog ti meout. 18 3 CRIT _T A SK_WD_ TASK_3 Not u sed Criti cal ta s k 3 wat chdog ti meout. 18 4 CRIT _T A SK_WD_ TASK_[...]

Operat in g Overview 2-27 325 RED_DM_ERR_INVALID_HDR P CL generic errors Font header not on available. 32 6 RED_D M_ER R_D ELET E_ FONT PCL generi c error s Can ’ t del ete font fro m list. 327 RED_DM _ERR_M ODIFY_F ONT PCL gene ri c e rrors Can’ t m ake inte rnal f ont pe rmanent or tempo rary. 328 RED_DM_FONT_SELECT MODE_ ERROR P CL ge neric [...]

Operati ng Over view 2-28 368 RED_DM_IO_ECP_UN SUPP ORT ED_CHANNEL I/ O pro b lem s –f i rm w a re p ro bl em = > r es e t pr in te r o r P CA rep lacement D at a rece iv ed on uns u p por ted ch annel . 369 RED_DM_IO_ UNSUPPORTED_ S OC K ET I/ O pr ob lems –f irm w are p ro bl em = > r es e t pr in te r o r P CA rep lacement 371 RED_DM_M[...]

Operat in g Overview 2-29 421 ME CH_BA D_BLACK _PEN Not u sed – p en/ fl exca bl e/ C arr ia ge PC A/ L og ic PC A err or Black pen ha d ba d ID or TSR . 422 MEC H _BA D_CYA N _PE N Not u se d – pen / f le xcable / Ca r ri age PCA/ Logi c PCA erro r Cy an pen had b ad ID or TSR. 42 3 MECH _B AD_ M AGEN T A_P EN Not u sed – pe n/ f lex ca bl e[...]

Operati ng Over view 2-30 465 MECH PAPER M OTOR ST A LL Li nefeed m oto r st all – Linefe ed mo tor/ Linefeed PCA / enco der wheel/ Lo gi c PC A T hr o w n w he n li ne fe e d m ove i s bad. 466 MECH PAPERMOT OR SLOW MOVE Linef eed m otor s tall – L inefeed motor / Linef eed P CA/ enco der wheel/ Lo gi c PC A Thr own wh en p ape r mot or m oves[...]

Operat in g Overview 2-31 631 FLASH_E RR_E RASE_CMD Erro r c a n on ly occur when f las hing firmw are Flas h ch ip f ailure. 63 2 FLASH_ ERR_ ER A SE_F AILED Error can only occur w hen fla shin g fir mwar e 633 FLASH_ ERR_T IME_E S_ INIT Error c a n only occur wh en flashing firm ware 634 FLA SH_ERR _TIME _SUSPE ND Er ro r c a n on ly occur whe n [...]

Operati ng Over view 2-32 925 DM_MESSAGE_SEND_FAILED Reset p rinter Failed to se nd message to dmEventMsgQ. 926 DM_M ESSAGE _RECV _ FAI LED Re set pr inter F ailed to recei ve dev ice mg r mess age I/O Sw i t cher 97 1 FMT_ SE M_CRE ATE _ERR OR Fir m war e err or ma na gi ng au t o I/ O sw i t chi n g – Re set Pri nt er 972 SWI_SEM_TAKE_ERRO R Fi[...]

Operat in g Overview 2-33 Print er Di agno stic Pa ge s Th e HP D esi gnJe t Col orPro Se ri es Pr i nter c an t est-p rin t up to tw o sel f -dia g nosti c pag es: t he di ag n o sti c page a nd ex t en d ed diagnostic page. A PostScri pt (PS) co n figurat i on page ma y a lso be p r int ed if t he PS P e rs o na li t y M o d u le ha s be e n ins [...]

Operati ng Over view 2-34 Print er Di agno stic Pa ge s Pr inthead I nfo Pages Prin t ed (appr o x ima t e): this takes t h e f o rmat B C M Y, an d shows how m any pages have b e e n pr inted by each ind ivi du al pr in t head. No zzles D isabled (<3 OK): t his sh o ws, if a ny, t he number o f pr inthead n o zzles t hat are not funct i oning p[...]

Operat in g Overview 2-35 Print er Di agno stic Pa ge s Exte nde d Diag nostic P age The ex t en d ed diagnost ic page is used by manu fact ur ing to sh o w t he NVR AM values for t he printheads, car t r idges a nd PCA. P S C o nf i g ur a ti o n P a g e Ava i la b le o n l y be p r int ed if t he P S P er so na lit y Mo d ule ha s be e n in s t a[...]

Operati ng Over view 2-36 www.GovTechMedia.com[...]

Load i ng Paper and Paper Beh avior 3-1 Chapt er 3 Lo ad i ng P ape r and Pa per B e h a vi or Lo ad ing t h e T ray s Overvie w The HP DesignJet Co lorP ro Ser ies Pr inter has 3 paper tr ays and 1 Rear Manual Feed. Tray 1 - T his tr ay is used as a by pa ss t r ay, and h o lds up to 10 sheets o f paper. This t ray s h oul d b e used for med ia t [...]

L o ading Paper an d Paper Beha vi o r 3-2 Lo ad in g Co m mo n l y- U sed Med i a in T r ay 2 Tray 2 i s desig ned to hold up to 150 s heets of paper, and can acco mm o dat e the paper sizes : L et t e r, A4, Legal , B4, A3, 11"x 17 ", 13"x19" an d 330x483mm. 1, 2 1 3 3 4 1. Re m o ve Tray 1. 2. If y o u wish to change the pape[...]

Load i ng Paper and Paper Beh avior 3-3 Lo ad in g Co m mo n l y- U sed Med i a in T r ay 2 5 7 8 5. Insert the paper, pr i nt s ide down, into the prin t er. 6. T ap the lef t si de o f the stack o f paper to ensure that i t is f l u sh wi th th e ri gh t si de of th e tr a y . 7. Rep lace Tra y 1. 8. If Tra y 2 is ex t ended, place t he Ext ended[...]

L o ading Paper an d Paper Beha vi o r 3-4 Lo ad in g Co m mo n l y- U sed Med i a in T r ay 3 1 3 4 6 1. Grasp t h e s i des o f T ray 3 and pull i t o ut o f t he pr i nter. 2. If y o u wish to change the paper si ze s et t in g t hat has b een set f or th e tray , go t o ste p 3 . If y ou wi sh to l oad paper using the exi st in g t r ay s ett i[...]

Load i ng Paper and Paper Beh avior 3-5 Lo ad in g Co m mo n l y- U sed Med i a in T r ay 3 7 7. If Tra y 3 is ex t ended, place t he Ext ended Tra y Co ver o v er the tray. 8. I f y o u ar e l o ad in g a d if fere nt t y p e o f m ed ia, press [ Menu ] o n t he Co nt ro l P a ne l u nt il PAPER HANDL ING MENU appears. 9. P ress [ Item ] to sel e [...]

L o ading Paper an d Paper Beha vi o r 3-6 Loa ding Pap e r in Tray 1 3 1. Set y o ur dr iv er to pi ck paper f ro m Tray 1 and pr in t y our do cum ent ( i.e. send the prin t j ob to t he pri nter) . 2. Af te r s en di n g th e p ri n t j ob , th e L C D P a nel wi ll d isplay t he message " TRAY 1 LOAD [ TYP E ] [ SI ZE ] " where [ TYPE[...]

Load i ng Paper and Paper Beh avior 3-7 Loadin g Paper throug h the R ear Manual F eed 1. Set y o ur dr iv er to pi ck paper f ro m Tray 1 and pr in t y our do cum ent ( i . e. send the print j o b to th e pr i n te r) . 2. Af te r s en di n g th e pri n t j ob , th e L C D Pa ne l wi ll di spl ay th e m es sa g e " M NL FEED LOAD [ TY PE ] [ [...]

L o ading Paper an d Paper Beha vi o r 3-8 Paper Behav ior The HP DesignJet Co lorP ro Ser ies Pr inter has an auto mat i c paper s ize sens in g cap a bili t y. Ho wever, paper t y pe ca nn o t be autom at ically d et ect ed an d has to b e m a n ua lly set via t he LCD me nu . ( T he d r ive r se le c t ions fo r p a p er t r ay ca n be : Tray1, [...]

Load i ng Paper and Paper Beh avior 3-9 Paper Behav ior Print Job selected Au toselect 1. T he pr inter will c heck if Tra y 3 has t he cor r ect Size an d T y pe. 2. T he pr inter will c heck if Tra y 2 has t he cor r ect Size an d T y pe. 3. The pr inter prompts t he us er to load correct Si ze and T y pe in T ra y 1. 4. After t he user presses t[...]

L o ading Paper an d Paper Beha vi o r 3-10 Paper Behav ior Pr inter is P r inting f r om Tray 3 This cond i t i o n occur s when t he user o p ens Tray 3 and/or rem o ves t he paper gui de w hi l e th e p ri n te r i s p ri n t i n g f r o m tr ay 3 . The pr inter stop s pr int ing, caps t he pens a nd e ject s the current page ( which can b e a b[...]

Load i ng Paper and Paper Beh avior 3-11 Paper Behav ior Paper Jam In ternal Du ring Paper Lo a ding T o r e ct ify t h is p r o ble m, 1. Open the Back Do or . 2. T he p r int e r shu t s do w n im me d ia t e ly . 3. After t he user clears t he jam a nd cl o ses t he Back Door , the user also has to manuall y po wer up t he pri nter. www.GovTechM[...]

L o ading Paper an d Paper Beha vi o r 3-12 www.GovTechMedia.com[...]

Inst a ll / U ninst a ll 4-1 Chapt er 4 I nstall / Un inst all Inst al ling Print e r So f t wa re f r o m CD T o inst a ll t he p r int e r so ft wa r e, yo u w ill nee d a t l e a s t 8 MB o f RAM if M ic r o so ft Windows 3.1x, Windows 95 or 98 i s insta lled as t he operating sy st em . Fo r Windows NT 4. 0 syst e m s, y o u w ill need a min i [...]

Insta ll / Un inst a ll 4-2 Inst al ling Print e r So f t wa re f r o m CD In stalling th e PCL P rin ter Software fro m t he Start er CD for Windows 3.1x, Wind ow s 95, Wi ndows 98 a nd Wi ndows NT 4. 0 1. St ar t Micros oft Windows . Mak e sur e no ot her Windows appl icat i o ns are act iv e. 2. Ins ert t h e Star te r C D into t he computer’s[...]

Inst a ll / U ninst a ll 4-3 Inst al ling Print e r So f t wa re f r o m CD In stalling Prin ter Softw are from Flo ppy Diskettes i n W i ndow s 3.1 x, Windows 95, Wi ndows 98 a nd Wind ows NT 4. 0 1. C l o se all o t her appli cat i o ns, i nc l ud in g ant i - vi ru s programs. 2. Put Disk 1 i nto the c o mputer’s fl o pp y driv e. 3. Se l ect [...]

Insta ll / Un inst a ll 4-4 Inst al ling Print e r So f t wa re f r o m CD In stalling th e PostScript Prin ter Software on a M acin to s h c omputer ( f or HP Design Jet Col orPro printer and Po stScript U pgrad e kit onl y ) 1. Insert the PostS cr i pt CD in t o the co mputer’s CD-ROM dr iv e. 2. Cl i c k on th e C D i c on on th e D es k top .[...]

Inst a ll / U ninst a ll 4-5 Uni nst alli n g Pri nter Sof twar e For Wind ows 3.1x 1. C lick Fi l e in t he Program M anager window. 2. C lick Run . 3. T y pe hpw4st1 /u in t he c o mma nd lin e bo x. C lic k OK . For Wind ows 95/ 98 / NT 4.0 1. Go to the HP DesignJet ColorPr o Se ries Pr inte r f o lder and do ubl e c l ick on th e HP DesignJet C[...]

Insta ll / Un inst a ll 4-6 Cop y HP De signJet Co lorPro Printer So f t w a re from Starter CD to Floppy Disk ettes or Net w ork Server Th e Star ter C D inc lu de s a ut ilit y w h ic h c o p i e s t he H P D e s ig n Je t C o lo r P ro P r int er s of tw ar e on t o 3 .5 i n ch , h i gh -d en si t y di sk e ttes or t o a n e tw ork se rv e r. In[...]

Maintena n ce a n d Print Cartridge S afety 5-1 Chapt er 5 Mai ntenanc e and Pr int C art r i d ge Safety Cleaning the Pr inter and Acce s sor ies Clea n i ng Spille d I nk The HP DesignJet Co lorP ro Ser ies Pr inter has aut o m at ic m ed ia size se nsor s. Media t y pe has to be specif ied in t he L CD me nu. T hese m ea sures have been implemen[...]

M ainte n ance and I nk Cart ridge Safe ty 5-2 Cleaning the Pr inter and Acce s sor ies Pr int He ad There are 3 l e vels o f c leaning for the “ C leaning Pr i nt head” ut ili t y . It is reco mm e nded to pro ceed from Le vel 1 to Level 3. Note L ev el 3 us es th e m os t i n k a n d tak e s th e l on ges t ti m e to c l ean . 1. P r ess t he[...]

Maintena n ce a n d Print Cartridge S afety 5-3 Ink Cartridge Safety Ink used in the in k car t ri dge do es not pose a health hazard to customers. Dur ing the devel o p ment o f ink f o rm u la s, a ll the ingred ients are r esear ched for known pot ent ial heal t h re lat ed i ssue s. Only tho se chemica ls t hat meet o r exceed wor l dw ide safe[...]

M ainte n ance and I nk Cart ridge Safe ty 5-4 Ink Cartridge Safety Fir st Aid Measur es If i nk i s ingested acc identa lly , co ntact t he HP Heal t h L ine 1 (800) 457-4209 in No rt h America or 1 (503) 494-7199 f or all o t her i nter nat i o nal locat i o n s. T h is h ea lt h line is o per ational 24 hour s a day . Sk in W a sh affected areas[...]

Maintena n ce a n d Print Cartridge S afety 5-5 Ink Cartridge Safety For S ervice Station Assembly Po ly et hyle ne Gl yco l is f o u nd in t he service st a t i o n and is used to clean the pr intheads. This su bstance is comm o nly u sed as foo d addi t iv e. Acti on To Take Fo r Sp i lls Or Lea k s Do not l ea ve t he su bst ance o n the fl oo r[...]

M ainte n ance and I nk Cart ridge Safe ty 5-6 Ink Cartridge Safety Pote ntial He alth Eff ects Primary Routes of Exposu res Skin, ey e, o ral and inhalat i o n Acute Heal th Haz a rds Sk in Contact P ro longed o r repea t ed exposure to poly et hylene gly co l is not like ly t o cause severe sk in irr i t a t i o n. Severe r espo nse ma y be ca u [...]

Maintena n ce a n d Print Cartridge S afety 5-7 Ink Cartridge Safety Fir st Aid Measur es If i nk i s ingested acc identa lly , co ntact t he HP Heal t h L ine 1 (800) 457-4209 in No rt h America or 1 (503) 494-7199 f or all o t her i nter nat i o nal locat i o n s. T h is h ea lt h line is o per ational 24 hour s a day . Ski n W as h of f i n fl o[...]

M ainte n ance and I nk Cart ridge Safe ty 5-8 Ink Cartridge Safety Addi ti onal I nfor mati on Observe r easo nable care and cleanliness w hen h a ndl ing and st or age. Trace quant it i e s of ethyl e ne o xi de (E O) may be present in this product. Al t h o ugh t hese t r ace quant it ies cou l d accu mu lat e in headspace ar eas o f st or age a[...]

Funct i onal Overview 6-1 Chapt er 6 Function al Overv iew Writ in g Syst em Intr oduc tion Th e i n k tr an sp or t s y s tem f or th e H P De si gn J e t Col orP r o S e ri es Pri n ter c on si s ts of f ou r sub- s yste ms a s f o ll o ws: Supply Stat i o n (wh ere t h e i nk supply is st or ed) Ink Deliver y S yst e m (which t r anspo rt s t h [...]

F unct i ona l Over view 6-2 Writ in g Syst em Pa rt Nu mb e rs Pr inthead and Ink car t r idge order ing infor mation De s c ri pt i on HP Pa rt Re or de r Nu m b e r HP N o. 10 B lack Prin thead C 4800A B lack HP No . 10 Cy an Printhe ad C4801A Cy an HP No . 10 Magenta Printhead C4802A M agenta HP No. 10 Prin th e ads HP No . 10 Y ellow Printhead[...]

Funct i onal Overview 6-3 Writ in g Syst em Ink Cartridge and P r inthead Specif ications The pr in t ing ty pe descr ibed here i s p lain paper dr o p - o n-dem and Thermal I nkJet pr intin g. The specifi c at i o ns li st ed her e assu me the pr inter is be ing used for genera l h o me o r offi ce app licat ions. It i s further assu me d t hat th[...]

F unct i ona l Over view 6-4 Writ in g Syst em The rmal In kJet Techno logy The HP prin ter f amily u ses The r m al In kJet II ( TIJ II) techn o l ogy . T he b asi c pr inci p le of TIJ II i s to apply h eat to a t i ny a mou nt of in k u nt il i t exp a nds and is propelle d t hrough a no zz le. The fi r st st ep i n the pro cess is to fill a sma[...]

Funct i onal Overview 6-5 Writ in g Syst em Bubble colla pse be gins re fill . As t he bubble collapses, t he in k in the or ifi c es r et racts, break in g o ff t h e e jected drop of ink and drawing the m e niscus into t he o rifi c e. T he sur f ace t ensi o n in the def o r mat ion of t he meniscus pro duces the sucti o n to draw in fres h ink [...]

F unct i ona l Over view 6-6 Pa pe r Paths and C omponents Cha ssis The chassis structur e consis t s of two hi g h s t rength polym er i c suppo rt s hel d t ogether by t wo sh eet m et al ti e bars (see figure be l o w). The two t i e bars are p l aced a dist anc e apar t to yield a hi g h m o ment of in er t i a. T h is resu lts in a st r uct ur[...]

Funct i onal Overview 6-7 Pa pe r Paths and C omponents Output Managem e nt Output Mec hanis m Sche m atic Star -wheels There ar e tw o ro ws o f star - w heels, ma in and seco ndar y. The ma in ro w cont ains t en sets o f active star whe e ls (each set co nsist s o f 2 st arwheels) and two pass iv e st ar wheels . Ac t ive s t arwheels are pre l [...]

F unct i ona l Over view 6-8 Pa pe r Paths and C omponents Star -wheel Spring It i s a co il spr ing t y pe l oaded t ransversely. T h e o bj e ct iv e i s t h at t he sprin g f or ce is hi g h enough to ej e c t al l t h e med i a suppo rted and i s l o w en o ugh n o t to p roduce any star -wheel t r ack m ark s o r mi n imum marks w it hin the a[...]

Funct i onal Overview 6-9 Pa pe r Paths and C omponents RAMP - S H APE To effect iv e ly ho l d t he B size m ed ia for a longer dista nce, t he ra m p at t he second po si t i o n (Ra mp2) is curved in suc h a way that A size m ed ia ho lding is n o t affected but at t he same t im e B size med ia w ill rest direct ly on Ramp1 a nd Ramp3 to create[...]

F unct i ona l Over view 6-10 Pa pe r Paths and C omponents Ramp Dr ive Ramps are dr ive n by Stepper m o tor (B i - po l ar) t hro ugh gear train . E ach ra m p has r ack toot h profi le and indivi du al p ini o n fi tt ed in a shaf t en gage s wi t h rack toot h. The ram ps can be m o ved in bot h di rect i o ns (extended and withdraw n). Ra mps [...]

Funct i onal Overview 6-11 Pa pe r Paths and C omponents Outp u t Revers e Contr ol P r imar y bin med ia p ic k i s in i t ia t e d b y r e ve r se m o t io n o f LF mo t o r fo r a sp e c ifie d ( s m a l l) angle. As o ur out put driv e is co nnected d i rect ly t o LF m ot o r , star wheels tend to rot ate in reverse direct ion . This pu ll s b[...]

F unct i ona l Over view 6-12 Pa pe r Paths and C omponents Output Tr ansmis sion Numbe r Of Teeth Function S/No Gear Name Big Sm all (1) Gea r-Dri ve roll er 80 (2) Gear 1-LF 60 20 Line f eed Tran smi ssi o n (3) L F Moto r Pi ni o n 16 (4) Gear-O P 1 40 27 (5) Ge ar-Rock 31 (6) Ge ar-OP2 81 Out pu t Tran smi ssi o n (7) Gear-O P 3 81 Diameter o f[...]

Funct i onal Overview 6-13 Pa pe r Paths and C omponents Bypass P aper Feed Out put tray as se mb ly t oget her wi t h separato r off ers bypass paper feed pat h. The media enter in g from the out tra y m ember is furt her gu i ded by separato r. The entry angle wi t h respect to pi ckup ro ll er o ut er profi le is 2.2 degrees. Oo ps sen so r to d[...]

F unct i ona l Over view 6-14 Pa pe r Paths and C omponents Output T ray A ssembly Ou t pu t st ack sensor Out p ut st ack h e i g ht has to be sen s ed to indicat e the user that o utput tr ay is f u ll so that user can clear t he prin t ed m ed ia. Mo reover , if t he output stack he ight r eaches be y o nd c er tai n li m i t ( 31m m f rom th e [...]

Funct i onal Overview 6-15 Pa pe r Paths and C omponents Out put stack sensi ng i s based on fi xed fie ld pro xi mit y sensing using two LEDs si de by si de.Th e se LEDs h av e b o t h l i ght s ource em i t t ers a s w ell as rec eiv ers . In sh o rt, i t is b ased o n t he concept of fixed distance sens ing and igno r i ng a ny ob ject s that li[...]

F unct i ona l Over view 6-16 Pa pe r Paths and C omponents Linefeed Accu racy A cl o sed l o o p drive syste m was used to ensure g oo d posit ional accurac y o f the t r ansmissi o n syst e m. This invo lved the use of a rot ar y e nco der disc mounted o n the drive ro ll er shaft in co nju nct i o n wi t h a three gears gear -t rain des ig n. T [...]

Funct i onal Overview 6-17 Pa pe r Paths and C omponents To achi e ve li nefeed o f less than 1/300 i nch, t he spacing b et wee n co un t s wi ll ha v e to b e extrapo l at ed w i th t he help of t he HP HEDS 9730 seri e s in cre menta l encoder m o dule. Wi t h this combinat ion, t he sm a l lest li nefeed increment o f 1/2400 in c h will be poss[...]

F unct i ona l Over view 6-18 Pa pe r Paths and C omponents Swivel PCA Description Th e i n te n d to h a v e a sw i vel PCA i s t o al l ow th e tr oug h of th e p ri n ter t o b e re m ov e d i n th e event o f paper j a mmed in t h e paper pat h o f the pr i nter whic h t he user are not able to clear i t from the f r o nt of the prin t er . Thi[...]

Funct i onal Overview 6-19 Pa pe r Paths and C omponents Modular PCA The PCA is m ou nted on a metal gro und pl at e and i s cased up w i t h p last i c case as s hown in f ig u r e C . T his a llo we d it t o s h ip se pa r at e ly fr o m t he p r int er i t s e lf a nd a s se mb le a t the DC. B y do in g t his, t he prin t er can b e co nfigured[...]

F unct i ona l Over view 6-20 Pa pe r Paths and C omponents Figure D PCA MODULE DUAL-B I N STRU CTURE PCA BRA CKET SCREW www.GovTechMedia.com[...]

Funct i onal Overview 6-21 Pa pe r Paths and C omponents Dual Bin Pick And Feed Mech ani sm Pic k And F eed Sche matic Figure E The Dual Bin Pick And Feed The p i ck ro l ler i s m o un t ed to a pi vot ar m s uc h t h at wh en the paper tra y i s pus hed in t o i ts po si t i o n , t h e pi ck ro l ler an d t he piv o t a rm will fall on the paper[...]

F unct i ona l Over view 6-22 Pa pe r Paths and C omponents Dual Bin S kew Corr ecti on M et h od The TOF s kew f o r me d ia f ro m dua l bin i s bett ered by t he dual bin skew co rr ecti o n to i ts requ ired specificat i o ns. The me d ia f ro m t he dual bin t r a y is f ed by the dual bin pick r o lle r u nt il it hit s t he fir s t ro ll o f[...]

Funct i onal Overview 6-23 Pa pe r Paths and C omponents Dual B in Str uctur e Sch emat i c The dual bin st ructur e is mo lded in o n e p iece to r educe feature to feature to lerance stack up. It supports the wh o le wei ght o f t h e primary pap er pat h m ec hanism a nd wri t ing sy st em f ro m the top, provide m o unt in g for t he swiv e l P[...]

F unct i ona l Over view 6-24 El ect ro ni cs PCA Overview The fo ll o w i ng i s a bl o ck di agr a m o f t he PCA electro ni cs: www.GovTechMedia.com[...]

Funct i onal Overview 6-25 El ect ro ni cs M o t o r Co n t ro l O ve rv i e w There are four main m o t or s in the pr inter : the Carriage Mo to r , the IDS Mot or , the Line Feed m o to r and the Dual B in m o t o r. Additi o nally, t here are two S ervice St at ion Moto r s and one Outp ut Ram p Mo to r. Th e fo ll o wing d iagra m show s t he [...]

F unct i ona l Over view 6-26 F i rmw are Fi r mware i s the co llect ive me d ium co m pr ising of t he co mputer, the prin t er mechanism and the key pa nel t hat enab les al l t hree compone nt s to communicat e and interact . The pr inter by itself does n o t in depende n t capabili t y to process prin t in g dat a (such as prin t m ode a nd by[...]

Funct i onal Overview 6-27 F i rmw are Physical L aye r On the phy s ical layer, t he f ir mware per f o r ms the fo ll o w i ng funct ions : It supports IEEE 1284 (bi -d i r ect ional) com p at ibili ty in Fo rwar d mode. It is a ble to r et urn ex t ended stat us repo rt s to the host computer in Nibb le mode. It i d en t i f i es th e De vi ce I[...]

F unct i ona l Over view 6-28 F i rmw are Interface wit h mechan ism The fo ll o w ing di agra m s ho ws t he i nter f ace bet ween t he fir mware and the hardwar e : Paper Mot or cont ro l i s an o pen- loo p ed cont ro l. The f ir mware do es not know t he ex act po sit ion or t he si ze o f t h e paper and re lies o n the OOPs fl ag to confi r m[...]

Funct i onal Overview 6-29 F i rmw are Interface wit h K ey Panel The Key Pa nel consists of 3 b ut to ns and 2 LEDs. The b ut t o n s all o ws y o u to perf o r m so me rud imentar y in t eract i o ns w i t h the fir mware. T h e in d icat ion of the LEDs a ll o w s y o u to troubl es hoot any pr inter problems . ( S ee Indicator Lights (Chapter 2[...]

F unct i ona l Over view 6-30 www.GovTechMedia.com[...]

Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-1 Chapt er 7 Rem ov al and Replacem ent of Parts (without Calibration) Thi s ch apt er descr ib es how t he pri n t er can be di sassemb l ed f o r r epai r and m ai ntenance. Thi s section covers t he rem o val o f par t s t hat can be reassem bl ed withou t cal i brat ion. T[...]

Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-2 Befo r e Y o u Be gi n Che c k t he fo ll o w ing be fo r e yo u be g in disas s e mbly : 1. T he pri nter i s t urned off an d t he power cabl e h as been di sco nn ect ed from the socket . 2. Paper has been removed f ro m t he t r ay. 3. Ink cart ri dges and pen s are rem [...]

Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-3 Important N otes abou t Printer Compo nents and Disassembly The pri nter has b een bui lt t o a modul ar ar chi t ect ure whi ch uses o ne-way sn ap-fi t t echn o logy – t h at i s, part s a r e d e s ig n e d s o t h a t t h e y w ill o n ly fit w it h each ot her i n one[...]

Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-4 Replacement of Parts Replacement of PCA Y o u w ill b e r e mo v ing t h e P C A fr o m t h e p r in t e r a n d in s t a llin g a n e w P C A . Rem o vin g th e P CA Step 1. Li f t th e tw o l atc h e s on b oth th e ri g h t top and l eft t o p co rners o f t h e r ear acc[...]

Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-5 Step 6. R emo ve a ll t he s e ven s c r e w s se cu r ing t he PCA t o t he ch assi s. Step 7. Check t hat t he cl i ps o n t he paral l el port cabl e pl ug do not im pede t he PCA re m ov a l ; p os i ti on th em to s tan d s tra i gh t o ut f ro m t he pl ug. Make sure t[...]

Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-6 Replacement of Parts Installing the PCA Step 1. At t ach the n ew PCA board, ensuri ng that t he cl i ps on t he paral l el po rt cabl e pl ug and the v ar i o us co nnecto r cabl es do no t cause any obst r u ct i o n. Step 2. Replace the seven screws back t o secur e t he [...]

Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-7 Replacement of Parts Replacement of Ser vice S t at io n Y o u w ill b e r e mo v ing t h e S e r v ic e S t a t io n fr o m t he p r int e r a nd in s t a llin g a n e w S e r vic e S t a t io n . Rem ovi n g t h e Servi ce S tat i on Step 1. Remove the prin t head access c[...]

Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-8 Step 4. S li de t he i n k car r i age m echan is m al o ng the carriage rod t o t he l ef t under t he to p c o v e r . T h is w ill e x p o s e t h r e e s c r e w s , previ ously co nceal ed under t he i nk carr i age mech ani sm, t hat secur e t he servi ce st at ion. St[...]

Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-9 Replacement of Parts Installing the Service Station Step 1. G e n t ly s lid e t h e n e w s e r v ic e s t a t io n int o t h e p r in t e r u n t il t he s c r e w h o le s a r e a lig ne d . Step 2. Reco nn ect t he serv i ce st at i o n co nn ect o r. E nsure t hat it i [...]

Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-10 Replacement of Parts Replacement of LED PCA Y o u w ill b e r e mo v ing t h e L E D P C A fr o m t he p r in t e r a nd in s t a llin g a n e w L E D P C A. Rem ovi n g t h e L ED P an el Step 1. Remove the prin t head access co ver by o peni n g t he i nk cart ri dge do o[...]

Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-11 Step 5. Remove t he t wo scr e ws o n the chassi s an d set t hem asi de. Step 6. Re l ea s e th e l a tc h e s f rom l e f t f i r s t, th e n th e ri g h t. U n l atc h th e on e on th e r i gh t w i th a screw dr i ver. S et t he panel aside. Step 7. Lo cat e and di scon[...]

Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-12 Replacement of Parts Installing the L ED PCA Step 1. I n s t a ll t h e ne w L E D P C A b y fit t in g it in fr o m t he b o t t o m fir s t b e fo r e p u s hin g it d o w n t ill it s n a p s int o pl ace. E nsure t hat t he pl asti c ho l der s secur e t he LED panel pr[...]

Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-13 Replacement of Parts Replacement of LCD Ass embly Y o u w ill b e r e mo v ing t h e L C D a s s e mb ly fr o m t he p r int e r a nd in s t a llin g a n e w L C D a s s e mb ly. Rem o vin g th e L CD Assemb l y Step 1. Remove t he LED PCA (ref er to t h e pro cedure i n Re[...]

Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-14 Replacement of Parts Installing the LCD Panel Step 1. I n s t a ll t h e ne w L C D p a n e l b y fit t in g it in fr o m t he b o t t o m fir s t b e fo r e p u s h in g it d o w n t ill it s n a p s int o pl ace. Make sur e t he pl astic h o lders secure t he L CD panel p[...]

Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-15 Replacement of Parts Replacem en t of Power Knob Y o u w ill b e r e mo v ing t h e p o w e r k n o b fr o m t h e p r in t e r a n d in s t a llin g a n e w p o w e r k n o b . Rem o vi n g t h e P ower Knob Step 1. Remove the prin t head access co ver by o peni n g t he i[...]

Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-16 Step 4. Re m ov e th e ou tp ut tr ay ( Tra y 1) b y l i f ti n g it u p . S e t it a s id e . Step 5. Open t he t o p cover o f the pri nter. Step 6. R emo ve t he LCD co ve r by uns nap p ing it wi t h y our t hum bs push i ng i t upward f ro m th e l ef t s i de f i rs t[...]

Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-17 Step 9. Rem o ve t he i nk suppl y stat ion cover by unscrewi n g t he screw n ear LCD and L E D co nnecto rs. T h en l i f t up t he co ver. Set t he co ver aside. Note There i s an addi t i o nal screw hole av ai l abl e f or t he ISS co ver. St ep 10. Locat e t he power [...]

Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-18 Replacement of Parts Installing the P ower Knob Step 1. Fi t th e l atc h e s on th e pr i n ter to th e h ol e s on b oth s i de s of the n ew kn ob . M ak e s ur e th e k n ob i s secured pro perly . Step 2. Rei nstal l t he i nk suppl y stat ion cover. Step 3. Replace th[...]

Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-19 Replacement of Parts Repl acem ent of Power Suppl y Y o u w ill b e r e mo v ing t h e p o w e r s uppl y f r o m the pri nter and i n st a lling a n e w p o w e r s uppl y . Rem ovi n g t h e P ower S u ppl y Step 1. F o llo w Steps 1-9 of Removing the Power Kno b fr o m R[...]

Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-20 Replacement of Parts Installing the Power Supply Step 1. Sli de in the new power suppl y . Step 2. Reco nn ect t he power suppl y co nnecto r. Make sure t he conn ect o r i s secured pr o perl y . Step 3. Rein stall t he power suppl y co ver. Make sure t he ESD cl i p i s o[...]

Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-21 Replacement of Parts Repl acem ent of Modul ar I nk De liver y Syste m (MIDS) Y o u w ill b e r e mo v ing t h e M o d u la r I n k D e liv e r y S ys t e m ( M I D S ) fr o m t h e p r in t e r a n d ins t a lling a n e w M I D S . Rem o vin g th e MIDS Step 1. F o llo w S[...]

Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-22 Replacement of Parts Installing the MIDS Step 1. At t ach t he ret ai ner cl i p t o t he tu bes and to f ast en them i n pl ace t o t he chassi s wi th t he screw. Step 2. Fast en the screw between “ C” and “ M”. Step 3. Replace the pum p section, t il t i ng i t a[...]

Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-23 Replacement of Parts Repl acem ent of I nk Suppl y Station Y o u w ill b e r e mo v ing t h e ink s uppl y stat i o n f ro m t he pri nter and i ns t a lling a n e w in k s uppl y st at i o n. Removing the Ink Supply Station Step 1. F o llo w Steps 1-9 of Removing the Powe [...]

Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-24 Replacement of Parts Installing the Ink Supply Station Step 1. I nstall t he n ew i nk s uppl y st at i o n. Make sure t he screws are put i n f i rst . Step 2. Rein st al l t he i nk del i v ery sy st em by l oo pi ng i n the h i nge o n t he ri ght fi r st , t hen pl ace [...]

Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-25 Replacement of Parts Replacement of Main Case Y o u w ill b e r e mo v ing t h e ma in c a s e fr o m t h e p r in t e r a n d ins t a llin g a n e w ma in c a s e . Rem o vin g th e Mai n Case Step 1. F o llo w Steps 1-9 of Removing the Power Kno b fr o m Replacement of Po[...]

Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-26 Replacement of Parts Installing the Main Cas e Step 1. P ull t he paper knob out and pl ace the n ew m ai n case down. Step 2. Replace the t wo screws at t he t o p o f the m ai n case. Step 3. Reco nn ect t he LCD an d LED co nn ect or s. Caution! Pl ease not e t h at t he[...]

Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-27 Replacement of Parts Replacem en t of Paper Knob Y o u w ill b e r e mo v ing t h e p a p e r k n o b fr o m t he p r int e r a n d ins t a lling a n e w p a p e r k no b . Removing the Paper Knob Step 1. Remove t he Mai n C as e (re f er to t h e pro cedures i n Removing t[...]

Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-28 Replacement of Parts Installing the P aper Knob Step 1. P ut i n the paper knob and repl ace the screw. Step 2. Replace the rem ai ni n g co mponen t s f o r t he Main Ca se (refer t o t he pro cedur es in Inst alling t he Mai n C as e fr o m Replacement of Mai n Case ). ww[...]

Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7- 29 Replacement of Parts Replacement of Fan Y o u w ill b e r e mo v ing t h e fa n c a s e fr o m t he p r in t e r a nd in s t a llin g a n e w fa n. Rem ovi n g t h e Fan Step 1. Remove t he Mai n C as e (re f er to t h e pro cedures i n Removing the M ain Case fr o m Repla[...]

Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-30 Replacement of Parts Installing the Fan Step 1. S li d e in t he new f an unt i l i t i s secured wi t h a cl i ck. Make sure t he wi res o r co nn ect or s ar e n o t in t he way . Step 2. Reco nn ect t he m ai n access do o r sensor co nn ect o r . Step 3. Reco nn ect t h[...]

Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7- 31 Replacement of Parts Replacem ent of Carr iage Mot or Y o u w ill b e r e mo v ing t h e c a r r ia g e mo t o r fr o m t h e p r int e r a nd in s t a llin g a n e w c a r r ia g e mo t o r . Rem o vi n g t h e Carri a g e Mo t or Step 1. Remove t he Pap e r K no b (ref e[...]

Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-32 Replacement of Parts Installing the Carriage M otor Step 1. Rein st al l t he new carri age m o to r by put t i ng one screw loo sely in t o t he screw ho l e, r eat t ach the dri ve bel t and secure t he screws back i n. Step 2. Reco nn ect t he wi ri ng o f the carriage m[...]

Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7- 33 Replacement of Parts Replacem ent of Assem bly Har ness Cover Y o u w ill b e r e mo v ing t h e a s s e mbly h a r n e s s c o v e r fr o m t h e p r int e r a nd in s t a llin g a n e w a s s e mbly h a r n e s s co v er. Rem o vi n g t h e Assem bly Ha rn ess Co ver Ste[...]

Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-34 Replacement of Parts Installing the Ass em bly Harness Cover Step 1. Lat ch t he hi n ges o f t he assem bl y h ar ness co ver fi rst . Step 2. P u sh i n b o t h f l aps o f t he assem bl y harness cover. Make sur e t he cover i s secure d pr o perly . Step 3. Reat t ach t[...]

Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-35 Replacement of Parts Replacem ent of Rear Door Y o u w ill b e r e mo v ing t h e r e a r d o o r fr o m t he p r in t e r a nd in s t a llin g a n e w r e a r d o o r . Removing the Rear Door Step 1. Remove t he Assembly H arness Cov er (refer t o t he pro cedur es in Remo[...]

Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-36 Replacement of Parts Installing the Rear Door Step 1. R e in s t a ll t h e r e a r d o o r t o t h e ma in p a n e l b y r e a lig nin g t h e s c r e w h o le s . Step 2. Replace the f o ur scr ews. Do not o ver t i ght en. Step 3. Replace the rem ai ni n g co mponen t s [...]

Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-37 Replacement of Parts Replacement of Encoder Str ip Y o u w ill b e r e mo v ing t h e e n c o d e r s t r ip fr o m t h e p r in t e r a n d ins t a lling a n e w e n c o d e r s t r ip . Rem o vin g th e En coder S t ri p Step 1. Remove t he Pap e r K no b (ref er to t he [...]

Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-38 Replacement of Parts Installing the Encoder Str ip Step 1. S li de a new encoder st rip thro ugh the carr i age. Step 2. Lat ch the en co der st rip on b o t h en ds. Be car eful no t t o t o uch the m i ddl e por t i o n o f t he st r ip. Step 3. S lot t he cover back to p[...]

Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-39 Replacement of Parts Replacem ent of Pr imar y Star Wheel Y o u w ill b e r e mo v ing t h e p r ima r y s t a r w he e l fr o m t h e p r int e r a nd in s t a llin g a p r ima r y n e w s t a r w h e e l. Rem o vin g th e P rim ary S t ar Wheel Step 1. Remove t he Mai n C[...]

Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-40 Replacement of Parts Installing the Prim ary Star W heel Step 1. S nap t he t wo sm al l l at ches of the pri m ary star wheel f r o m t he f ro nt o f t he pri n t er. Step 2. P u s h t h e s t a r w h e e l u p w a r d s t ill t h e ma in la t c h s n a p s in p l ace. Us[...]

Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-41 Replacement of Parts Replacem en t of Secon dary Star Wheel Y o u w ill b e r e mo v ing t h e s e c o n d a r y s t a r w h e e l fr o m t he p r int e r a nd in s t a llin g a s e c o nd a r y ne w s t a r w h e e l. Rem ovi n g t h e Secon dary S t ar Wheel Step 1. Remov[...]

Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-42 Replacement of Parts Installing the Secondary Star Wheel Step 1. P u s h t h e n e w s e c o n d a r y s t a r w h e e l d o w n w a r d s fr o m t h e t o p o f t h e p r in t e r t ill it s n a p s in p l ace. Step 2. Replace the rem ai ni n g co mponen t s f o r t he Mai[...]

Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-43 Replacement of Parts Repl acem ent of Rubbe r F oot Y o u w ill b e r e mo v ing t h e r u b be r fo o t fr o m t h e p r in t e r a n d in s t a llin g a n e w r u b be r fo o t . Removing the Rubber Foot Step 1. Si t th e p ri n ter on i ts b ac k ge n tl y . Step 2. R em[...]

Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-44 Replacement of Parts Installing the Rubber Foot Step 1. A l i gn th e s cre w h ol e of th e n e w r ub b er f oot to th a t of th e p ri n te r. Step 2. Replace the screw. Make sur e t he rubb er f o o t i s secured pro perl y . www.GovTechMedia.com[...]

Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-45 Replacement of Parts Replacement of Absor bers Y o u w ill b e r e mo v ing t h e a b s o r b e r s fr o m t h e p r int e r a n d ins t a lling n e w a b s o r b e r s . Rem o vin g th e Absorbers Step 1. Remove t he Ink Supply Station (re f er to pro cedures i n Removing [...]

Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-46 St ep 6. Rem o ve t h e abso r bers. www.GovTechMedia.com[...]

Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-47 Replacement of Parts Inst a lling t he Abso rber Step 1. Replace the absor bers i nt o po siti o n. Step 2. G e n t ly s lid e t h e n e w s e r v ic e s t a t io n int o t h e p r in t e r u n t il t he s c r e w h o le s a r e a lig ne d . Step 3. Replace the serv ice s t[...]

Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-48 www.GovTechMedia.com[...]

Troubl e shoot i ng 8-1 Chapt er 8 Troub leshoot ing Trou ble shoot ing Con cept s If there is a probl e m wi t h t he printer, t here are several steps t hat can b e t aken to trace and reso lv e t he pro bl e m. If y o u get a m essage o n t he co mputer scr een, fo ll o w t he on-screen instr u ct i o ns. If y o u d i d not r eceive an er r o r [...]

Tr o ubl eshoot i ng 8-2 LED The LEDs on t he prin t er will light up when i t i s not funct i oning pro perly . See Indicator Lights (Chapter 2) fo r mo r e i n fo r ma t io n o n t h e L E D . www.GovTechMedia.com[...]

Troubl e shoot i ng 8-3 Standard Pro cedures There are severa l sympto m s w hic h may be obser ved w hen t he printer malfunct i o ns : No power. The pr inter can be powered but there i s no LED/ LCD act ivi t y . An erro r m e ssag e (Reco verable or Unreco ve r able) is disp layed. N o e r r o r me s s a g e is d i s p l a y e d b u t a p r o b [...]

Tr o ubl eshoot i ng 8-4 No Po wer If t he prin t er does not power up, d o t he f o ll o w ing ch ecks: 1. Make sure t he power cord is co nnected firmly to the printer and to a w o rkin g o utl et . 2. En s u re th a t th e p ri n ter i s tu rn ed on . Possi ble Hardware Cau ses If th e pri n ter i s s ti ll n ot f u nc ti oni ng , th ere m ay b [...]

Troubl e shoot i ng 8-5 No Po wer K n o w n I s s ue s The main issu es kno w n for caus in g No Power i s: Lo g ic P CA fa ilur e Harness b e i ng cut Po w e r su p p ly on/ o ff sw it c h is bro k en Fau lt y ba c k d oo r s e ns o r www.GovTechMedia.com[...]

Tr o ubl eshoot i ng 8-6 LED or LC D The printer i s not funct i o ning properly when the key pa n e l LED has no lights (red or gr e en ) or wh en th e L C D h as n o di s pl ay or wr on g d i s pl ay . Possi ble Hardware Cau ses Ba d Ke y P a ne l P C A o r L C D P C A Bad PC A W i ri ng or c on ne c tor s f a ul ty or l oos e Bot h LEDs (r ed an[...]

Troubl e shoot i ng 8-7 LED or LC D Blink ing LED Bot h t he red and green L E D lights blink at a very fast rate if t here is a b ad Lo g i c PC A. Ver ify t he probl e m by : 1. Po wering off t he pr inter and power ing i t up again t o see if t he err or per si st s. 2. I f erro r pers i sts, pr ess t he o n - line b ut to n o nce t o r ead the [...]

Tr o ubl eshoot i ng 8-8 LED or LC D Sen s o r Error The sensor h as a pr o bl e m if i t act iv at es co nt inuously. Po ss i b l e H a rd w a re C a u s e s Se n s or p r obl em Bad PC A Wiring or connector problem Par ts Requir ed f o r Repair PCA M ech an i sm Note Whene ver t he b ack pa nel has bee n rem o ved, make sure it snaps back in t o [...]

Troubl e shoot i ng 8-9 Unreco verabl e Erro r Mess a ge s The pr inter LCD panel d isp lays reco v er a ble or non-reco verable erro r m e ssag es. Printer d isplays reco ver able err o r m es sage if the pr o bl e m ca n b e ea s ily so lv ed by cust o m ers a nd i t d isplays non-reco verable erro r m es sage i f there is a hardware pro ble m . [...]

Tr o ubl eshoot i ng 8-10 Unreco verabl e Erro r Mess a ge s Bad I nk S upply S tati on is indica te d b y : Errors 425 – 428 Error 441 Par ts Requir ed f o r Repair Ink Supply St at i o n PCA K now n Issue Leakage fro m ink cart r i dge ca n da m age I nk Supp ly Stat i o n. T herefore, the so lut ion to t his issue is to repl a ce t he Ink Supp[...]

Troubl e shoot i ng 8-11 Print Q ualit y Smearing S mearing can occur, espec i al ly on spec ial media. Th is pro blem is caused by inco r r ect Pen t o Paper Ca li brat i o n. So lu tio n Th e s ol u ti on to th i s p rob l em is to re p l ace th e p ri n te r m ech ani sm . Bad P r int Q u al ity The ji t t er in g o f the Encoder Str i p ca n ca[...]

Tr o ubl eshoot i ng 8-12 Brok en o r Missin g Part s Part s of t he prin t er mi g ht be b r o ken or m iss ing during the warrant y per iod whi c h cause t he prin t er not to f u nct i o n at all or pro p erly . So lu tio n If the part is a custo mer rep l aceable part , a new part will be se nt to the custo m er. T he cust o m er w ill rep lace[...]

Troubl e shoot i ng 8-13 No Pi ck or Mul ti ple Pi ck or O ther Mec hanis m Probl ems The pr inter might not fun ct ion well b e cause paper is not pi cked o r m o re than o ne pi ece s o f paper ar e pi cked. So m et i mes, it mi g ht not be ab le to f unct i o n due to m echanis m pro bl ems . So lu tio n The so l ut ion to t hese pro b l e ms o [...]

Tr o ubl eshoot i ng 8-14 Troubleshooting Too l s There are t wo set s of d i ag no st i c s pr o vi ded by the HP Des ignJet Co l o rPro S er i es P r in t ers which y ou ca n us e to troubl e s hoot the prin t er : D iagno st ic T est Page Ext ended D iagno st i c Test Page Mor e details o n t hes e t w o t es t pages can b e found in Diagno stic[...]

Part s and Numbers 9-1 Chapt er 9 Parts an d Diag ram s The part s and di agra ms f o r t he HP DesignJet Co l o rPro Series Pr in t er are cat egori z ed acco r ding to the repl a ce ment l e vel o f the parts. • Part s orderabl e f o r ASP and Self Main t ainers (1 and 2) • HP In tern al parts (3, c al ib rati on re qui red) (Not e: A specia [...]

Par t s and Numbers 9-2 33 C2684-60232 Adj uster Lengt h I/O Se r vice 1 34 C2684-60233 Adj uster Widt h I/O Se r vice 1 35 C2684-60234 E n dcap Le ft Se r vice 1 36 C2684-60235 E n dcap R ight Servic e 1 37 C2684-60280 T r a y Cover Servic e 1 38 C2684-60237 Key pa n el Se r vice 2 39 C2684-60238 L CD Servic e 2 40 C7777-40002 CAD Front Co ve r (f[...]

Part s and Numbers 9-3 Ex ploded Part s Vie ws Case Part www.GovTechMedia.com[...]

Par t s and Numbers 9-4 Ex ploded Part s Vie ws Oth er Removable Assem blies www.GovTechMedia.com[...]

Part s and Numbers 9-5 Ex ploded Part s Vie ws M ech an ism www.GovTechMedia.com[...]

Par t s and Numbers 9-6 www.GovTechMedia.com[...]

Rem o val a nd Replace ment o f Parts (wi th Calibrat i on) 10-1 Chapte r 10 Rem oval and Rep lacem ent o f Parts (with Cali brat ion) This chapt er descr ibes how t he prin t er can be disass embled f o r repa ir an d main t ena nce.. T his sect i o n cov ers t he rem ov a l of pa rt s tha t req ui re c ali brati on up o n a ss embly . To rea ssem[...]

Re mo va l a nd R e p lac e me nt o f Pa r t s ( w it h Ca l ibr a t io n) 10-2 Important No tes about Printer Co mponents a nd D isassembly T h e p r int e r ha s be e n bu i lt t o a mo d u lar ar chi t ect ur e which uses o ne-wa y snap-fit t echn o log y – that is , part s are desi g n ed so that t hey will only fi t with each ot her in one d[...]

Rem o val a nd Replace ment o f Parts (wi th Calibrat i on) 10-3 Replaceme nt o f P a rts Replacement of As se mb ly Platen Yo u will be r e mov in g t he a sse mb l y p lat e n fro m t he p rint er and ins t a ll ing a n ew a sse mb l y p lat e n. Rem o vin g the Assem bly Platen Step 1. Re m o ve t he Ma in C as e (re f er to t he pro cedures in [...]

Re mo va l a nd R e p lac e me nt o f Pa r t s ( w it h Ca l ibr a t io n) 10-4 Step 5. U np lu g t he t o p co ver se nso r , fa n mo to r co nnecto r and sens o r asse mbly harne ss co n necto r. Step 6. Re m o ve the serv ice st at i o n. Step 7. Re m ove t he upper f eed gu i d es by unlatching the spr in g f ro m the upper t i e bar . Step 8. [...]

Rem o val a nd Replace ment o f Parts (wi th Calibrat i on) 10-5 Step 9. Di sc onn ec t tw o c on n e c tor s on th e r i gh t. St ep 10. Rem o ve ass e mb ly plat en by s liding i t ou t f rom th e r i gh t. W a tc h ou t th a t th e r i g h t retaini ng tab does not ge t entangled. www.GovTechMedia.com[...]

Re mo va l a nd R e p lac e me nt o f Pa r t s ( w it h Ca l ibr a t io n) 10-6 Replaceme nt o f P a rts Installing the Ass em bly Platen Step 1. I nsta ll t he asse mb l y p lat en by sliding it inwards f r o m the ri g ht. Step 2. Reco nnect t he t w o c onn ecto rs o n the r i ght. Step 3. S lide the l e ft p l ast i c bear ing in a nd snap i t [...]

Rem o val a nd Replace ment o f Parts (wi th Calibrat i on) 10-7 Replaceme nt o f P a rts Replacement of D r ive Roller Yo u will be r e mov in g t he d r ive r o ller fr o m t he p r int e r a nd ins t a ll in g a ne w d r iv e r o lle r . Rem ovi n g the Drive Rol ler Step 1. Re m o ve t he Assemb ly P laten (refe r to t he procedur es in Re movi[...]

Re mo va l a nd R e p lac e me nt o f Pa r t s ( w it h Ca l ibr a t io n) 10-8 Step 5. Det ach the ESD clip on t he ri g ht by re m o ving the s crew. Step 6. Re m o ve t he whi te p l ast ic b e ar in g o n t he le ft o f t he p r int mec ha n is m b y unsnapping an d r ot a t in g it ant icl ockw ise u nt i l it c a n b e p u l l e d o u t . Ste[...]

Rem o val a nd Replace ment o f Parts (wi th Calibrat i on) 10-9 Step 8. O n t he ins id e o f t he inne r m e c ha n is m, unsnap the reta i ning E-c l ip. Step 9. Re m ove t he inn er l eft bear ing dr ive by unsnapping it upwards, rotatin g it clockw ise t ill i t is f ree of t he f ast ening seat and sliding i t o utwards al o n g t he driv e r[...]

Re mo va l a nd R e p lac e me nt o f Pa r t s ( w it h Ca l ibr a t io n) 10-10 Replaceme nt o f P a rts Installing the Drive Roller Step 1. S lid e t he d r iv e r o ller int o t he p r int me c ha n is m. E nsu r e t ha t t he e nco d e r w he e l s it s c o r r ect ly in p l ace o n the wonder bracket of the line feed PCA. Step 2. S nap t he p [...]

Rem o va l and Re p l ac e men t o f Part s (wi th Calibrat i on) 10-11 Replaceme nt o f P a rts Re pl a cem e nt o f P i ck R ol l er Yo u will be r e mo vin g t he p i c k ro lle r f r o m t he p rint er and in st a lling a n ew p ick r o ller . Rem ovi n g the P i ck Roller Step 1. Re m o ve t he Dr ive Rolle r (ref er to the pro cedures in Remo[...]

Re mo va l a nd R e p lac e me nt o f Pa r t s ( w it h Ca l ibr a t io n) 10-12 Replaceme nt o f P a rts Installing the Pick Ro ller Step 1. Sli de th e n e w pi ck rol l er i n to th e pr i n t c h as si s f rom th e ri gh t, th en l ow er i t dow n i n to p os i ti on . Step 2. Reat t ach bot h pick roller bearings on t he lef t and ri g ht o f [...]

Rem o va l and Re p l ac e men t o f Part s (wi th Calibrat i on) 10-13 Replaceme nt o f P a rts Replacement of Paper Tray 2 Yo u will be r e mov in g p ap er t r a y 2 fr o m t he p r int e r and ins t a ll in g a ne w p ap er t r ay. Removing the Paper Tray Step 1. Re m o ve t he Pick Ro lle r (re fe r to th e pro cedures in Removing the Pick Rol[...]

Re mo va l a nd R e p lac e me nt o f Pa r t s ( w it h Ca l ibr a t io n) 10-14 Replaceme nt o f P a rts Installing the Paper Tray Step 1. S lide tray 1 in t o the prin t er, ensur ing that t he po si t ioning t abs on the underside are prop er ly seat ed into posit ion. Step 2. Reat t ach the co nn e ctor on t h e l ef t. Step 3. Rep lace all six[...]

Rem o va l and Re p l ac e men t o f Part s (wi th Calibrat i on) 10-15 Replaceme nt o f P a rts Replacement of T rough Sens or (Left) Yo u will be r e mov in g t he t r o u gh s e nso r (le ft ) fr o m t he p r int e r and ins t a ll in g a new s e n so r . Removing t he Trough Sensor (Left) Step 1. Re m o v e t he Asse mb ly P laten (refe r to t [...]

Re mo va l a nd R e p lac e me nt o f Pa r t s ( w it h Ca l ibr a t io n) 10-16 Replaceme nt o f P a rts Installing the Trough Sens or ( L eft) Step 1. Reat t ach t he sensor to t he connector , then clip it in t o place on the chassis. Step 2. Reat t ach t he carr i age c hass is asse mbly to the main chass is by fastening four scr ews. Step 3. R[...]

Rem o va l and Re p l ac e men t o f Part s (wi th Calibrat i on) 10-17 Replaceme nt o f P a rts Replacement of T rough Sens or (Right) Yo u will be r e mov in g t he t r o u gh s e nso r (r ig ht ) fr o m t he p r int e r and in st a llin g a new se n s o r . Removing t he Trough Sensor (Right) Step 1. Re m o v e t he Asse mb ly P laten (refe r to[...]

Re mo va l a nd R e p lac e me nt o f Pa r t s ( w it h Ca l ibr a t io n) 10-18 Replaceme nt o f P a rts Ins talling the Tr ough Sensor (R ight) Step 1. Reat t ach the sensor to t he c o nnector , then clip it in t o place on the chassis. Step 2. Reat t ach t he carr i age c hass is asse mbly to the main chass is by fastening four scr ews. Step 3.[...]

Rem o va l and Re p l ac e men t o f Part s (wi th Calibrat i on) 10-19 Replaceme nt o f P a rts Replacement of B ack Door Senso r Yo u will be r e mo vin g t he ba c k d o o r se ns o r fro m t he pr int er and ins t a ll ing a n e w ba ck d oo r s e ns o r . Rem ovi ng the Back Door Sensor Step 1. Re m o ve t he Assemb ly P laten (refe r to t he [...]

Re mo va l a nd R e p lac e me nt o f Pa r t s ( w it h Ca l ibr a t io n) 10-20 Replaceme nt o f P a rts Installing the Back Door Se nsor Step 1. Reat t ach t he sensor to t he connector , then snap i t in t o place on t he print m e c hanism. Step 2. Reat t ach t he carr i age c hass is asse mbly to the main chass is by fastening four scr ews. St[...]

Rem o va l and Re p l ac e men t o f Part s (wi th Calibrat i on) 10-21 Replaceme nt o f P a rts Replacement of Line Feed M otor Yo u will be r e mo vin g t he lin e fe ed mot o r fro m t he pr int er and ins t a ll ing a ne w mot o r . Rem ovi n g the L ine Feed Motor Step 1. Re m o ve t he Pick Ro lle r (re fe r to th e pro cedures in Removing th[...]

Re mo va l a nd R e p lac e me nt o f Pa r t s ( w it h Ca l ibr a t io n) 10-22 Replaceme nt o f P a rts Installing the Line Fe ed Motor Step 1. S lide the new lef t m o tor into posit i on, t hen r eatt ach the black/white co nnect o rs. Step 2. Fa s ten th e m otor i n posi ti on wi th th e tw o h ol di n g s c re w s. Step 3. Rep lace the re ma[...]

Rem o va l and Re p l ac e men t o f Part s (wi th Calibrat i on) 10-23 Replaceme nt o f P a rts Replacement of Paper Tr ough Yo u will be r e mov in g t he p ap er tr o u gh fr o m t he p r int e r a nd ins t a ll in g a ne w p ap er t ro u gh. Removing the Paper T rough Step 1. Re m ove P ape r Tr ay 2 (ref er to t he pro cedures in Rem oving the[...]

Re mo va l a nd R e p lac e me nt o f Pa r t s ( w it h Ca l ibr a t io n) 10-24 Replaceme nt o f P a rts Installing the Paper Trough Step 1. Rep lace the paper tro ugh. Step 2. Reat t ach t he connecto r that l o op s through t he right wa ll . Step 3. Fa s ten th e m otor i n posi ti on wi th th e tw o h ol di n g s c re w s. Step 4. Rep lace the[...]

Rem o va l and Re p l ac e men t o f Part s (wi th Calibrat i on) 10-25 Replaceme nt o f P a rts Repl acement of Sensor Assembly Housing Yo u will be r e mov in g t he s e ns o r as s e mb l y ho us ing fr o m t he p r int e r and ins t a ll ing a ne w s e n s o r a s s e mb l y housin g. Removing t he Sensor Ass embly Housing Step 1. Fo llo w Step[...]

Re mo va l a nd R e p lac e me nt o f Pa r t s ( w it h Ca l ibr a t io n) 10-26 Replaceme nt o f P a rts Installing the Sensor A ssembly Housing Step 1. At t ach the new sensor asse mbly hous ing to the chassis asse mbly by sliding i t into posit i o n. Step 2. Rep lace the re maining components f o r the Dr ive Ro l le r (ref er to Ste ps 8 -11 o[...]

Rem o va l and Re p l ac e men t o f Part s (wi th Calibrat i on) 10-27 Replaceme nt o f P a rts Replacement of B elt Dr ive Yo u will be r e mov in g t he be lt dr ive fro m t he p r int er a nd ins t a ll ing a ne w be lt dr ive . Removing the B elt Drive Step 1. Re m o ve t he Se nsor Assem b l y Housing (refer to t he procedures in Removing the[...]

Re mo va l a nd R e p lac e me nt o f Pa r t s ( w it h Ca l ibr a t io n) 10-28 Step 9. Re m ove t he b e l t ret ainer by u nla t ching th e f our r e ta i n i ng ta b s on th e pr i n t carr i age. St ep 10. Rem o ve t he b e lt dr iv e, a long wi t h t he secur in g spr ings. Keep t he spr ings for t he n ew be lt drive. www.GovTechMedia.com[...]

Rem o va l and Re p l ac e men t o f Part s (wi th Calibrat i on) 10-29 Replaceme nt o f P a rts Installing the Belt Drive Step 1. P l ace t h e be lt drive into the prin t car r iage, a ligning the in d icat or tab correctly . C are f u ll y p lace t he s e c uri n g s pri n gs . Step 2. Rep lace bel t ret ai ner, ensur ing that all four r et aini[...]

Re mo va l a nd R e p lac e me nt o f Pa r t s ( w it h Ca l ibr a t io n) 10-30 Replaceme nt o f P a rts Replacement of Idle r Assem b ly Yo u will be r e mov in g t he idle r a s s e mb l y fr o m t he p r int e r and ins t a ll in g a ne w i d le r a s se mb l y . Rem o vi n g the Idl e r Assem bly Step 1. Re m o ve t he Ma in C as e (re f er to[...]

Rem o va l and Re p l ac e men t o f Part s (wi th Calibrat i on) 10-31 Replaceme nt o f P a rts Installing the Idler A sse m bly Step 1. Rep lace the new idler asse mbl y by sliding the uni t into the groove f ro m the l e f t , t hen push the r i g ht lever in w ar ds t ill i t spr ing s in t o posit i o n. Step 2. Rep lace the dr ive b e lt by f[...]

Re mo va l a nd R e p lac e me nt o f Pa r t s ( w it h Ca l ibr a t io n) 10-32 Replaceme nt o f P a rts Repl acement of Upper Paper Guide Yo u will be r e mov in g t he upper paper guide f ro m the prin t er and insta ll ing a new upper paper gui de. Removing the Upper Paper Guide Step 1. Re m o ve t he Ma in C as e (re f er to t he pro cedures i[...]

Rem o va l and Re p l ac e men t o f Part s (wi th Calibrat i on) 10-33 Replaceme nt o f P a rts Installing the Upper Paper Guide Step 1. P ush the new upper paper guide downwards f r o m the top o f the prin t er till i t snaps in p lace. Step 2. Rep lace the re maining components f o r the Mai n Ca se (refer to the procedures in Inst allin g t he[...]

Re mo va l a nd R e p lac e me nt o f Pa r t s ( w it h Ca l ibr a t io n) 10-34 Replaceme nt o f P a rts Replacement of P rint Carr iage Fle x Cable Yo u will be r e mo vin g t he pr int ca r r i a g e fle x c a b le fr o m t he p r int er and ins t a ll ing a new fle x ca b le . Rem o vi n g the P rint Carriag e Fl ex Ca bl e Step 1. Re m o ve t [...]

Rem o va l and Re p l ac e men t o f Part s (wi th Calibrat i on) 10-35 Step 9. Rem ov e tw o sc re w s f rom th e t op of th e pr int car r i age. T he to p of t he carr i age f o lds o pen b a ckwar d s. St ep 10. Ca re f u lly rem o v e the tw o fl ex co nn e cto r s from the PCA by lif t ing the black plast i c fast ener at bot h ends and slidi[...]

Re mo va l a nd R e p lac e me nt o f Pa r t s ( w it h Ca l ibr a t io n) 10-36 Replaceme nt o f P a rts Installing the Print Car riage Flex C able Step 1. Reat t ach the do uble fl e x co nnect o rs to t he pri nt car r i ag e, gent ly pus hing bot h ends of the black p las t ic fa st e n e r t ill i t t he y ar e sea t ed fir ml y in t he slo t [...]

Rem o va l and Re p l ac e men t o f Part s (wi th Calibrat i on) 10-37 Replaceme nt o f P a rts Replacement of Carriage Chas sis Assemb ly Yo u will be r e mo vin g t he ca r r iage c ha s s is a s se mb ly fr o m t he pr int er and ins t a ll ing a ne w c a r r iag e c ha s s is asse m b ly. Rem o vi n g the Carri a g e Ch a ssi s A ssem b ly Ste[...]

Re mo va l a nd R e p lac e me nt o f Pa r t s ( w it h Ca l ibr a t io n) 10-38 Replaceme nt o f P a rts Installing the Carriage C hassis A s sembly Step 1. Reat t ach t he carr i age c hass is asse mbly to the main chass is by fastening four scr ews. Step 2. Rep lace the re maining components f o r the Asse mb ly Plat en (ref er to Ste ps 6 -9 of[...]

Rem o va l and Re p l ac e men t o f Part s (wi th Calibrat i on) 10-39 www.GovTechMedia.com[...]

Cali brat i o n 11-1 Chapte r 11 Calibra tion Pen -t o-P ap er C ali br atio n ( P PC) Pre-requ isites an d Too ls Required Note The PPC equ i p ment and pro cedures ar e sim ilar f o r HP Desi g nJet ColorP ro Ser ies Pr inter and HP 2000C /2500C Prin t er. The PPC technology is ba s ed o n t he Z aphod pen an d app l i es to t h ese p latfor m s.[...]

Ca lib ra t io n 11-2 Pen -t o-P ap er C ali br atio n ( P PC) In stall ation of PPC soft w are Step 1. I nsta ll t he PPC so ftware by runni ng t h e set up fil e. P lease accept all t he defaul t se t t ing s. T he s o ft wa re i s s e lf in st a ll in g w it ho ut m u c h he lp . Step 2. Usin g Wi nd ows Ex pl orer , go to c :pp c. Cr eate a s [...]

Cali brat i o n 11-3 Pen -t o-P ap er C ali br atio n ( P PC) Me as u r em en t Step 1. P u t t he Zaph o d se nsor pen in the carr iage o f HP Desi g nJet Co l o r P ro Ser ies Printer. Use t he sl ot for t he black pen . Step 2. P i ck t h e paper us ing Paper Jam Rem o val Knob and drive i t until 20 m m ahead of Cockle Rib e nds. Note 1. Use sp[...]

About this Ed ition T his is the 1st ed itio n o f t his Se rvi ce M an ual 1st editi on, t itled HP C77 77A/C7778A DesignJet ColorPro CAD and Co lorPro GA Se rvice Manual www.GovTechMedia.com[...]

1 What’ s in this Service Manual This m anual c ontai ns inform ation necessar y to test, cali brate and servi ce: - HP De s i gnJet ColorP ro CAD (model C7777A) - HP De s i gnJet ColorP ro GA (m o del C7778A) For in form ation about using the se printe rs , refer to t he correspon ding Us er and Quick R eference Gui des. The procedu res describe[...]