HP (Hewlett-Packard) dx2450 manuale d’uso

Service Reference Guide HP Compaq dx2450 Business PC[...]

© Copyright 2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Microsoft and Windows are trade marks of Microsoft Corporation in the U.S. and other countries. The only warranties for HP products and services are set forth in the express warranty statements accompanying such prod uct[...]

Table of contents 1 Installing and Customizing the Softwar e Install ing the Operat ing Sys tem ..... ................ ............... ............... ............... ................ ............. ...... ...... 1 Install ing or Upgr ading Devi ce Driver s .... ............. .......... ........... .......... ............. ........... ........... ..[...]

Chassis Designation .................. ............... ............... ............... ................... ............... .......... ........... ..... 18 Microtower (MT) .................. ............... ............. ............... ................. .............. ............. ...... .. 1 8 Electrostatic Discharge Information .................[...]

Speaker ........... ........... ........... ........... ............. ........... ........... ........... ............ ............ ..... ............ ........... 62 Rear Chassis Fan ................ ............... ............... ............... ................... ............... ............... .......... ....... 63 Power S upply ..............[...]

Appendix D System Board and Riser Board Reference Designato rs .......... .................... ..................... .................... ............ .................... ..................... ............ ........... ......... 92 Appendix E Specifications Index ............... ................ ................ ................ ...................[...]

1 Installing and Customizing the Software NOTE: If the comput er was shipped wit h Windows Vista load ed, you will be pro mpted to register t he computer with HP Total Care before instal ling the operatin g system. You will see a brief movie fo llowed by an online registration form. Fill out the form, click the Begin button, and follow the instruct[...]

HP Backup and Recovery Manager The HP Backup and Recov ery Manager is an easy-to -use, versatile applicatio n that allows you to back up and recover the primary ha rd drive on the PC. The application works within Windows to create backups of Windows, all a pplications, and al l data files. Backups can be schedul ed to occur automatically at designa[...]

2 Computer Setup (F10) Utility Computer Setup (F10) Utilities Use Computer Setup (F10) Utility to do the following: ● Change factory default settings. ● Set the system date and time. ● Set, view, change, or verify the sy stem configurat ion, including set tings for graphics, au dio, storage, communications, and input devices. ● View setting[...]

● Boot ● Exit Use the a rrow keys t o select the appropriate heading, th en press Enter . Use the arrow (up and down) keys to select the op tion you want , then press Enter . To return to the prev ious screen , press Esc . CAUTION: Do NOT turn the computer power OFF while th e ROM is sa ving the Computer Setup (F1 0) changes because the CMOS co[...]

● Memory Bank 4 ● BIOS Revision ● Core Versio n ● Model Number ● Product Number ● Asset Tag (press Enter to change) Computer Setup—Advanced NOTE: Support fo r specific Computer Setup o p tions may vary depen ding on the hardware configuration. WARNING! Setting items on this menu to incorrect values may cause your system to malfunction[...]

Onboard LAN Boot ROM Allows you to disable/enable the boot ROM of the onboard LAN chip. SATA Controlle r Allows you to set: ● Disable d ● SATA1 ● SATA1+2 Onboard A udio Allows you to set the onboard audio to: ● Auto ● Disable d ● Enabled Internal Speaker Allows you to set the internal sp eaker to: ● Disable d ● Enabled Supervisor Pa[...]

Computer Setup—Boot NOTE: Support fo r specific Computer Setup o p tions may vary depen ding on the hardware configuration. Table 2-4 Computer Setup—Boot Option Description Boot-time D iagnostic Screen Disables/enables POST di agnostic me ssages display. 1st Boot Device 2nd Boot Device 3rd Boo t Device 4th Boot Device Allows you to specify whic[...]

Recovering the Configuration Settings To reset all BIO S Setup options to their default values (including options for ctrl+F10 ), you must enter F10 Setup mode an d press F5 . This does not in clude updates to system date , system time , supervis or password , user password , and CPU frequency multiplier . 8 Chapter 2 Computer Se tup (F10) Utility[...]

3 Computer Diagnostic Features HP Insight Diagnostics NOTE: HP Insight Diag nostics is included on CD with some computer models o nly. The HP Insight Diagnostics utili ty allows you to view information abou t the hardware configuration of the computer and perform hardware diagnostic tests on the subsyst ems of the computer. The utilit y simplifies [...]

6. Shut down the operating system and turn off the computer. 7. Turn on the computer. The system will boot to the CD. NOTE: If the system does not boot to the CD in th e optical drive, you may need to change the boot order in the Computer Setup (F10) utility so that t he system attempts to boot to the optical drive before booting to th e hard drive[...]

Test Tab The Test tab allows you to choose various parts of the system to test. You can also choose the type of test and testing mode. There are three types of tests to cho ose from: ● Quick Tes t —Provides a predetermined script where a sample of each hardware compo nent is exercised and requires no user intervention in e ither Unattend ed or [...]

After testing has completed, the Cancel Testing button is replaced with a Retest button. The Retest button will retest th e last set of tests execut ed. This enables you to re-ru n the set of tests without having to re-enter the data in the Test tab. The Status tab also shows: ● The devices being tested ● The test status (running, passe d, or f[...]

Saving and Printing Informatio n in HP Insight Diagnostics You can save the information displayed in the HP Insigh t Diagnostics Survey and Log tabs to a d iskette or a USB 2.0 HP Drive Key (64MB or higher). You can not save to the hard drive. The system wil l automatically create an html file that has the sa me ap pearance as the information displ[...]

HP Backup and Recovery Manager The HP Backup and Recov ery Manager is an easy-to -use, versatile applicatio n that allows you to back up and recover the primary ha rd drive on the PC. The application works within Windows to create backups of Windows, all a pplications, and al l data files. Backups can be schedul ed to occur automatically at designa[...]

4 Serial and Parallel ATA Drive Guidelines and Features NOTE: Serial ATA = SATA Parallel ATA = PATA SATA Hard Drives Serial ATA Hard Drive Characteristics Number of pins/conductors in data cable 7/7 Number of pins in power cab le 15 Maximum data cable length 39.37 in (100 cm) Data interface voltage differential 400-700 mV Drive voltages 3.3 V, 5 V,[...]

SATA Hard Drive Cables SATA Data Cable Always use an HP approved SAT A 3.0 Gb/s cable a s it is fully ba ckwards compat ible with the SATA 1.5 Gb/s drives. Current HP deskt op products ship with SATA 3.0 Gb/s hard dr ives. SATA data cables are susceptible to da mage if ov erflexed. Never crease a SATA data cable and never bend it tighte r than a 30[...]

PATA Device Information The USDT model is the only prod uct that supports a PATA optical dr ive. No PATA drives are supported on any other mode l. ATA SMART Drives The Self Monitoring Anal ysis and Recording Technolog y (SMART) ATA drives for the HP Personal Computers have built-in drive failure p rediction th at warns the user or network administ [...]

5 Identifying the Chassis, Routine Care, and Disassembly Preparation This chapter provides general service i nformation for the computer. Ad herence to t he procedures and precautions described in this chap ter is essential for proper service. CAUTION: When the computer is plugged into an AC po wer source, voltage is always applied to the system bo[...]

Electrostatic Discharge Information A sudden discharge of sta tic electric ity from your finger or other co nductor can destroy stat ic-sensitive devices or microcircuitry. Often the spark is neither felt nor heard, but dama ge occurs. An e lectronic device exposed to electrostatic discharg e (ESD) ma y not appear to be affected at all and can wo r[...]

● Avoid contact with pins, leads, or circu itry. ● Place reusable el ectrostatic-sens itive parts from assemblies in protective packaging or conductive foam. Personal Grounding Me thods and Equipment Use the following equipment to prevent st atic electricity damage to equipment: ● Wrist stra ps are fle xible straps with a maximum of one-megoh[...]

● Conducti ve foam ● Conductive tablet op workstations with gr ound cord of one-megohm +/- 10% resistance ● Static-dissipative table or floor mats with hard tie to ground ● Field service kits ● Static awareness labels ● Wrist straps and footwear straps pr oviding one-megohm +/- 10% resistance ● Material handling pa ckages ● Conducti[...]

Routine Care General Cleaning Safety Precauti ons 1. Never use solvents or flammable solutions to clea n the computer. 2. Never immerse any parts in water or cleaning solutions; a pply any liquids to a cle an cloth and then use the cloth on the component. 3. Always unplug the computer when clea ning with l iquids or damp cloths. 4. Always unplug th[...]

● If you remove a key, use a specially desi gned ke y puller to prevent damage to the keys. This too l is available through many electronic supply ou tlets. CAUTION: Never re move a wide leveled key (like the spa ce bar) from the keyboard. If these keys are improperly removed or installe d, the keyboard may not function properly. ● Cleaning und[...]

● Diagnostics software ● HP tamper-resistant T-15 wrench (Smart Cover FailSafe Key, PN 166527- 001) or HP tamper- resistant bits (Smart Co ver FailSafe Key, PN 166527-002) Screws The screws used in the computer are not interchang eable. They may have standard or metric thre ads and may be of diffe rent lengths. If an incorrect scr ew is used du[...]

Lithium Coin Cell Battery The battery that comes with the comp uter provides power to th e real-time clock and has a minimum lifetime of abou t three years. See the appropriat e removal and replacement chapter for the cha ssis you are working on in this guide for instructions on the repl acement procedures. WARNING! This computer contains a lithium[...]

6 Removal and Replacement Procedures Microtower (MT) Chassis Adherence to the procedures and precautions described in this c hapter is essential for proper servi ce. After completing all nece ssary removal and replacem ent procedures, run the Di agnostics utility to verify that all components operate p r operly. NOTE: Not all features listed in th [...]

Preparation for Disassembly See Identifying the Ch assis, Routine Care, and Disassembly Preparati on on page 18 for initi al safety procedures. 1. Remove/disengage any secu rity devices that prohibit opening the computer ( External Security Devices on page 28 ). 2. Close any open software applications. 3. Exit the operating system. 4. Remove any di[...]

External Security Devices The following secu rity devices are used to preven t unauthori zed access to the internal components of the computer and/or se cure the computer to a fixed obj ect. Cable Lock Padlock 28 Chapter 6 Removal and Replacem ent Procedures Microtower (MT) Chassis[...]

HP Business PC Security Lock 1. Fasten the security cable by loo p ing it around a stationary object. 2. Thread the keyboa rd and mouse cable s through the lock. External Security Devices 29[...]

3. Screw the lock to the chassis using the screw prov ided. 4. Insert the plug en d of the security cable into the lock (1) and push the button in (2) to enga ge the lock. Use the key provided to d isengage the lock. 30 Chapter 6 Removal and Replacem ent Procedures Microtower (MT) Chassis[...]

Computer Access Panel 1. Prepare the comp uter for disas sembly ( Preparat ion for Disas sembly on page 27 ). CAUTION: Be fore removing th e computer access pane l, ensure tha t the computer is turned off and that the power cord is discon nected from the electrical outlet. 2. Loosen the screw (1) that secures th e access panel to the computer chas [...]

Front Bezel 1. Prepare the co mputer for disasse mbly ( Preparation for Disassembly on page 27 ). 2. Remove the computer access panel ( Computer Access Panel on page 31 ). 3. Press outward on the three latches on th e right side of the bezel (1) , then rota te the right side of the bezel off the chassis (2) followed by the left side. To reinstall t[...]

Removing Bezel Blanks On some models, there are bezel bl anks covering the 3.5-inch an d 5.25-inch external drive bays tha t need to be removed befo re installing a drive. To remove a bezel blank: 1. Remove the front bezel. 2. To remove a 5.25-inch bl ank, break the blank out of the bezel (1) . – or – To remove a 3.25 -inch blank, pr ess the tw[...]

Cable Management Always follow good cabl e management practices when working inside the computer. ● Keep cables away fro m major heat sources like th e heatsink. ● Do not jam ca bles on top of exp ansion cards or memory modules. Printed circuit car ds like thes e are not designed to take excessive pressure on them. ● Keep cables clear of sl i[...]

Cable Connections System board connectors are colo r-coded to make it ea sier to find the prope r connectio n. System Board Connections System Board Connector Name Connector Color Description ATXPOWER white Power supply, 24-pin ATX_CPU white Power supply, 4-pin FLOPPY black Diskette drive CPU_FAN white Heatsink fan CHASSIS_FAN red Chassis fan F_PAN[...]

Memory The computer comes wi th double data ra te 2 synchronous d ynamic random access memo ry (DDR2- SDRAM) dual inline me mory modules (DIMMs). The memory sockets on the system board can be po pulated with up to four industry- standard DIMMs. These memory sockets are popul ated with at leas t one pre installed DIMM. To achieve the maximum memory [...]

Item Description Socket Color 1 DIMM socket XMM1, Channel A (populate first) Black 2 DIMM socket XMM2, Channel B (populate second) Black 3 DIMM socket XMM3, Channel A Blue 4 DIMM socket XMM4, Channel B Blue The system will automatically operate in single channel mode or dual channel mode, depending on how the DIMMs are installed. ● The system wil[...]

CAUTION: The memory module sockets have gold metal contacts. When upgrading the memory, it is important to use memo ry module s with gold metal contacts to pr event corrosion and/or oxidati on resulting from having in compatible metals in co ntact with each other. Static electricity can dama ge th e el ectronic components of the co mputer or option[...]

Expansion Cards The computer has one standard PCI expansion slot that ca n accommodate an ex pansion card up to 17.46 cm (6.875 inches) in length . The computer also has two PCI Express x1 exp ansion slots and one PCI Express x16 expansion slot. Table 6-1 Expansio n Slot Locations Item Description 1 PCI expansion slot 2 PCI Express x1 expansion slo[...]

4. On the rear of the com puter, a slot cover lock secures the expansion card brackets in place. Remove the screw from the slot cover lock then slide the slot cover lock up to remove it from the chassis. 5. Before installing an expa nsion card, remove the expansion slot cover or the existing expansion card. NOTE: Before removing an installed expa n[...]

b. If you are removing a standard PCI card, hold the card at e ach end and carefully rock it back and forth until the connectors pull free fro m the socket. Be sure not to scrape the card against the other components. c. If you are remo ving a PCI Express x16 card, pull the retention arm on the back of th e expansion socket away from the card and c[...]

8. To install a new expansion card, hold the card just above the expansion socket on the system board then move the card toward the rear of the ch assis so that the bottom of the bracket on the card slides into the small slot on the chassis. Press the card straig ht down into the expansion socket on the system board. NOTE: When installing an expans[...]

Drives When installing a dditional drives, follow th ese guidelines: ● The primary Serial ATA (SATA) ha rd drive must be connected to the d ark blue primary SAT A connector on the system b oard labeled SATA0. ● Connect the first SATA optical dr ive to the wh ite SATA connector on the system board labeled SATA1. ● Always populate the dark blue[...]

CAUTION: To preve nt loss of work and dama ge to the computer o r drive: If you are inserting or removi ng a drive, shut down th e ope rating system properly, turn off th e computer, and unplug the power co rd. Do not remove a d rive while the computer is on o r in standby mode . Before handling a drive, ensure t hat you are discha rged of static e[...]

No. System Board Connector System Board Label Color 5 SATA3 SATA 3 orange 6 Diskette Drive FLOPPY black To verify the type, size, and capacity of the stor age devices installed in the computer, run Computer Setup. Refer to Computer Setup (F10) Utility on page 3 for more information. Drive Positions 1 Two 5.25-inch external drive bays for op tional [...]

Removing an Optical Drive CAUTION: All removable media shoul d be taken out of a drive before removing the drive from th e computer. To remove an optical drive: 1. Prepare the co mputer for disasse mbly ( Preparation for Disassembly on page 27 ). 2. Remove the computer access panel ( Computer Access Panel on page 31 ). 3. Remove the front bezel ( F[...]

Installing an Optical Drive in to the 5.25-inch Drive Bay To install an optio n al 5.25-inch optica l drive: 1. Prepare the comp uter for disas sembly ( Preparat ion for Disas sembly on page 27 ). 2. Remove the computer ac cess panel ( Computer Access Panel on page 31 ). 3. Remove the front bezel ( F ront Bezel on page 32 ). 4. If you are installin[...]

9. Connect the p ower cable (1) and data cable (2) to the rear of the optical drive. 10. Replace th e front bezel and acc ess panel. 11. Lock any security device s that were disengaged when the access pane l was removed. The system automaticall y recognizes the drive and reconfigures the computer. Removing an External 3.5-inch Drive CAUTION: All re[...]

4. Disconnect the drive cables, a s indicated in the following illustrations: a. If you are removing a diskette drive, disconnect the data cable (1) and power cable (2) from the back of the dr ive. b. If you are removing a media card reader, disconnect the U SB cable from the system board. Drives 49[...]

5. Remove the reta iner screws that secure the drive to the bay (1) then slide the drive fo rward and out of the bay (2) . Installing a Drive into the 3. 5-inch External Drive Bay The 3.5-inch ex ternal drive ba y on the front of the computer can be configur ed with a media card rea der or a diskette drive. 1. Prepare the co mputer for disasse mbly[...]

7. Slide the drive in through the front of the chassis (1) until the bezel on the drive is evenly aligned with the computer fron t bezel and in stall the M3 metric retainer screws (2) as shown in the illustration below. NOTE: Extra drive retainer screws are p rovided on th e interior of the fro nt bezel if needed. The M3 metric retainer screws for [...]

Removing an Internal 3.5-inch Hard Drive NOTE: Before you remov e the old hard drive, be sure to back up th e data from the old ha rd drive so that you can transfer the data to the new hard driv e. Also, if you are replacing the primary hard drive, make sure you have created a Recovery Disc Set to restore the operating system , software drivers, an[...]

5. Lift the hard disk drive cage out of the chassis. 6. Disconnec t the power cable (1) and data cable (2) from the back of the hard drive. Drives 53[...]

7. Remove the four screws that secure the hard disk drive to t he hard disk drive cage (1) , then slide the hard disk drive ou t of the hard disk dri ve cage (2) . Installing an Internal 3.5-inch Hard Drive 1. Follow the steps in Removi ng an Internal 3.5-inch Ha rd Drive on page 52 to remove the hard drive cage and, if necessary, the existing ha r[...]

2. Slide the new drive into th e hard disk drive cage (1) , aligning the drive with the four screw ho les on the cage. Install the four 6-32 standard screws that secure the hard disk drive to th e hard disk drive cage (2) . Make sure the hard disk drive cables are facing the top of the drive cage . NOTE: If you ar e replacing an old d rive with a n[...]

4. Place the hard disk d rive cage into the chassis (1) , then slide it down to ward the bottom of the chassis until it locks into place (2) . 5. Attach the two screws that secure th e hard disk drive cage to the chassis. 6. If installing a new drive, connect the opposit e end of the data cable to th e appropriate system board connector. NOTE: If y[...]

NOTE: If you are replacing the primary hard drive, use th e Recovery Disc Set to restore the operating system, software drivers, and any software applicat ions that were preinstalled on the computer. Front USB Panel 1. Prepare the comp uter for disas sembly ( Preparat ion for Disas sembly on page 27 ). 2. Remove the computer ac cess panel ( Compute[...]

Power Switch/LED Assembly 1. Prepare the co mputer for disasse mbly ( Preparation for Disassembly on page 27 ). 2. Remove the computer access panel ( Computer Access Panel on page 31 ). 3. Remove the front bezel ( Fron t Bezel on page 32 ). 4. Remove the optical drive ( Removing an Optical Drive on page 46 ). 5. Disconnect the cable from the black [...]

Heatsink You will need a screw driver with a narrow shaft to loosen the heatsink screws. 1. Prepare the comp uter for disas sembly ( Preparat ion for Disas sembly on page 27 ). 2. Remove the computer ac cess panel ( Computer Access Panel on page 31 ). 3. Unplug the fan cable from the system board (CPU FAN). 4. Lift the silver latch tha t tightens t[...]

To remove the backplat e from the system bo ard: 1. Remove the four silver Phillips screws that secure the ba ckplate to the system board. 2. Remove the backplate from the system board. 60 Chapter 6 Removal and Replacem ent Procedures Microtower (MT) Chassis[...]

Processor 1. Prepare the comp uter for disas sembly ( Preparat ion for Disas sembly on page 27 ). 2. Remove the computer ac cess panel ( Computer Access Panel on page 31 ). 3. Remove the heatsink ( Heatsink on page 59 ). 4. Rotate the locking le ver to its full open positio n (1) . 5. Raise and rotate the microproc essor re tainer to its fully open[...]

5. If using a n ew heatsink, remove th e protective cov ering from the bottom of the he atsink and place it in position atop the processor. 6. Secure the heat sink to the system board an d syste m board tray with the four captive screws and attach the heatsink contro l cable to the system board. CAUTION : Heatsink retaining scre ws should be tighte[...]

When replacing the speaker, be sure to route the wi re behind the ha rd drive cage bracket, through the metal clamp on the chassis, through the metal cla m p on the side of the second hard drive cage, and then down to the system board. Rear Chassis Fan 1. Prepare the comp uter for disas sembly ( Preparat ion for Disas sembly on page 27 ). 2. Remove[...]

Power Supply 1. Prepare the co mputer for disasse mbly ( Preparation for Disassembly on page 27 ). 2. Remove the computer access panel ( Computer Access Panel on page 31 ). 3. Disconnect all power cables from the drives and from the system board. 4. Remove the four silver T 15 screws that co nnect the power supply to the chassis. 5. While pressi ng[...]

To install the po wer supply, reverse the remova l procedure. System Board 1. Prepare the comp uter for disas sembly ( Preparat ion for Disas sembly on page 27 ). 2. Remove the computer ac cess panel ( Computer Access Panel on page 31 ). 3. Remove all expa nsion boards ( Expansion Cards on page 39 ). 4. Disconnect all cables connected to the system[...]

Battery The battery that comes with the computer provide s power to the real-time cl ock. When replacing the battery, use a battery equivalent to the battery origin ally installed in the com puter. The comput er comes with a 3-volt lithium coin cell battery. WARNING! The computer co ntains an internal lith ium ma nganese dioxide battery. Th ere is [...]

Type 1 Battery Holder 1. Lift the battery out of its holder. 2. Slide the replacement battery in to position, positive side up. 3. The battery holder au tomatically secures the battery in the proper posi tion. 4. Replace the computer acc ess panel. 5. Plug in the comput er and turn on power to th e computer. 6. Reset the date and time and any spe c[...]

4. Plug in the comp uter and turn on power to the computer. 5. Reset the date and time and any special system s etups using Computer Setup. Refer to C omputer Setup (F10) Utility on page 3 . Type 3 Battery Holder 1. Pull back on the clip (1) that holds the battery in place, then remove the battery (2) . 2. Insert the new batte ry and position the c[...]

A Connector Pin Assignments This appendix contains the pin assignments for ma ny computer and workstation connectors. Some of these connectors may no t be used on the product being serviced. Keyboard Connector a nd Icon Pin Signal 1 2 3 Data Unused Ground 4 5 6 +5 VDC Clock Unused Mouse Connector a nd Icon Pin Signal 1 2 3 Data Unused Ground 4 5 6 [...]

Ethernet RJ-45 Connector and Icon Pin Sign al 1 2 3 4 (+) Transmit Data (-) Transmit Data (+) Receive Da ta Unused 5 6 7 8 Unused (-) Receive Data Unused Unused Ethernet AUI Connector and Icon Pin Signal Pin Signal 1 2 3 4 Ground Negative AUI Differential Collision Positive AUI Differential Collision Negative AUI Differential Transmit 9 10 11 12 Po[...]

Parallel Interface Connector a nd Icon Pin Signal Pin Signal 1 2 3 4 Strobe Data Bit 0 Data Bit 1 Data Bit 2 10 11 12 13 Acknowledge Busy Paper End Select 5 6 7 8 Data Bit 3 Data Bit 4 Data Bit 5 Data Bit 6 14 15 16 17 Auto Linefeed Error Initialize Printer Select IN 9 Data Bit 7 18–25 Signal Ground Serial Interface, Po wered and Non-Powered Conn[...]

USB Connector and Icon Pin Signal 1 2 3 4 +5 VDC - Data + Data Ground Microphone Connector and Icon (1 /8” miniphone) Pin Signal 1 2 3 1 (Tip) 2 (Ring) 3 (Shield) Audio_left Power_Right Audio_right Headphone Connector and Icon (1 /8” miniphone) Pin Signal 1 2 3 1 (Tip) 2 (Ring) 3 (Shield) Audio_left Power_Right Ground Line-in Audio Connector an[...]

External Infrared Transceiver Connector a nd Icon Pin Signal 1 2 3 4 Transmit Receive Ground 5V 5 6 7 8 Mode Not Used Not Used Not Used Monitor Connector a nd Icon Pin Signal Pin Signal 1 2 3 4 Red Analog Green Analog Blue Analog Not used 9 10 11 12 +5V (fused) Ground Not used DDC Serial Data 5 6 7 8 Ground Ground Ground Ground 13 14 15 Horizontal [...]

ATA/ATAPI (IDE) Standard Drive Cable Connector Pin Signal Pin Signal Pin Signal 1 2 3 4 Reset Ground DD7 DD8 15 16 17 18 DD1 DD14 DD0 DD15 29 30 31 32 DMAK Ground INTRQ IOCS16 5 6 7 8 DD6 DD9 DD5 DD10 19 20 21 22 Ground (Key) DMARQ Ground 33 34 35 36 DA1 PDIAG (cable detect) DA0 DA2 9 10 11 12 DD4 DD11 DD3 DD12 23 24 25 26 DIOW Ground DIOR Ground 3[...]

CD-ROM 50-Pin Connector Connector Pin Signal Pin Signal Pin Signal Pin Signal 1 2 3 4 Audio L-ch Audio R-ch Audio GND GND 14 15 16 17 DD12 DD3 DD13 DD2 27 28 29 30 IORDY DMACK INTRQ IOCS 16 40 41 42 43 +5V +5V +5V GND 5 6 7 8 RESET DD8 DD7 DD9 18 19 20 21 DD14 DD1 DD15 DD0 31 32 33 34 DA1 PDIAG DA0 DA2 44 45 46 47 GND GND GND CSEL 9 10 11 12 13 DD6[...]

24-Pin MicroFit Power Connector 24 12 13 1 F ront Pin Signal Pin Signal Pin Signal Pin Si gnal 1 2 3 4 5 6 +5 Vaux GND +5V +5V PS_ON GND 7 8 9 10 11 12 PWRGD +3.3V +3.3V Tach GND Fan-CMD 13 14 15 16 17 18 +12V +5V Sense GND +5V +5V +3.3V 19 20 21 22 23 24 GND +3.3V Sense +3.3V +3.3V GND 4-Pin Power (for CPU) Connector and Icon Pin Sign al 1 2 3 [...]

SATA Data and Power Drive Connector Pin Signal Pin Signal Pin Signal Pin Signal S1 S5 Ground B- S2 S6 A+ B+ S3 S7 A- Ground S4 Ground P1 P5 P9 P13 Ground B- V 5 V 12 P2 P6 P10 P14 V 3.3 Ground Ground V12 P3 P7 P11 P15 V 3.3 V 5 Reserved V 12 P4 P8 P12 Ground V 5 Ground S = Data, P = Power PCI Express x1, x4, x8, and x16 PCI Express Connector Pin A [...]

52 53 54 55 PERp8 PERN8 GND GND 57 58 59 60 PERn9 GND GND PERp10 62 63 64 65 GND GND PERp11 PERn11 67 68 69 70 GND PERp12 PERn12 GND 72 73 74 75 PERp13 PERn13 GND GND 76 77 78 79 80 PERp14 PERn14 GND GND PERp15 81 82 PERn15 GND NOTE: x1 PCI Express uses pins 1-18 x4 PCI Express uses pins 1-32 x8 PCI Express uses pins 1-49 x16 PCI Express uses pins [...]

52 53 54 55 GND GND PETp9 PETn9 57 58 59 60 GND PETp10 PETn10 GND 62 63 64 65 PETp11 PETn11 GND GND 67 68 69 70 PETn12 GND GND PETp13 72 73 74 75 GND GND PETp14 PETn14 76 77 78 79 80 GND GND PETp15 PETn15 GND 81 82 PRSNT2# RSVD NOTE: x1 PCI Express uses pins 1-18 x4 PCI Express uses pins 1-32 x8 PCI Express uses pins 1-49 x16 PCI Express uses pins [...]

31 32 33 34 36 36 PETn0 SMB_DATA PETp0 GND GND USB_D- 37 38 39 40 41 42 Reserved* USB_D+ Reserved* GND Reserved* LED_WWAN# 43 44 45 46 47 48 Reserved* LED_WLAN# Reserved* LED_WPAN# Reserved* +1.5V 49 50 51 52 Reserved* GND Reserved* +3.3V NOTE: *Reserved for future second PCI Express LAN (if needed) **Reserved for future wireless coex istence contr[...]

B Power Cord Set Requirements The power supplies on some computers have external power switches. T he voltage select switch feature on the computer permits it to operate fro m any line voltage between 100 -120 or 220-240 volts AC. Power supplies on thos e computers that do not have ex ternal power switches are equipped wi th internal switches that [...]

Country-Specific Requirements Additional requ irements specific to a countr y are shown in parentheses and explained below. Country Accrediting Agenc y Country Accrediting Agen cy Australia (1) Austria (1) Belgium (1) Canada (2) EANSW OVE CEBC CSA Italy (1) Japan (3) Norway (1 ) Sweden (1) IMQ METI NEMKO SEMKO Denmark (1) Finland (1) France (1) Ger[...]

C Troubleshooting Safety and Comfort WARNING! Misuse of the c omputer or failure to e stab lish a safe and comfort abl e work environment may result in disco mfort or serious injury. Refer to the Safety & Comfort Guide available on the We b site at http://www.hp. com/ ergo for more information o n choosing a workspace and creating a safe and co[...]

To assist you in resolving problems online, HP In stan t Support Professional Edition pro vides you with self-solve diag nostics. If you need to contact HP su pport, use HP Inst ant Support Profes sional Edition's online chat fea ture. Access HP Instant Support Pro fessional Edition at: http://www.hp.com/ go/ ispe . Access the Business Support[...]

● If you have installed an operating syste m other than the factory-installed operating system, check to be sure that it is supported on the system. ● If the system has multiple vi deo sources (embed ded, PCI, or PCI-Express adapters) installed and a single monitor, the monitor must be plugged into the monitor con nector on the source sel ected[...]

Computer will not respond to USB keyboard or mouse. Cause Solution Keyboard or mouse is not connected to co mputer. Connect keyboard and mouse cables to computer. Computer is in standby mode. To resume from standby mod e, press the power button or press any key. CAUTION: When attemptin g to resume from standby mode, do not hold down the pow er butt[...]

Poor performance is experienced. Cause Solution Too many applications running. 1. Close unnecessary applications to free up memory. Some applications run in the background and can be closed by right-clicking on their correspon ding icons in the task tray. To prevent these applications from launching at startup, go to Start > Run (Microsoft Windo[...]

Computer is beeping and will no t start. Cause Solution Internal error has occurred and the computer is bee ping a code. Refer to Interpreting POST Audible Codes on page 90 to interpret the error code. Solving Hardware Installation Problems You may need to reco nfigure the compute r when y ou add or remove hardware, such a s an additional drive or [...]

Computer will not start. Cause Solution Wrong memory modules were used in the upgr ade or memory modules were installed in the wrong location. 1. Review the documentation that came with the system to determine if you are using the corre ct memory modules and to verify the proper installation. 2. Listen for beeps from the computer. See Interpr eting[...]

Interpreting POST Audible Codes This section covers th e audible codes that may o ccur before or during POST that do not ne cessarily have an error code o r text message associ ated with them. WARNING! When the computer is plug ged into an AC power sou rce, voltage is always appl ied to the system board. To reduce the risk of personal injury from e[...]

Contacting Customer Support For help and service, contact an authorized reseller or dealer. To locate a reseller or deal er near you, visit http://www.hp.com . NOTE: If you take th e computer to an au thorized re seller, dealer, or service provider for service, remember to provide the setup and power-on passwords if they a re set. Refer to the num [...]

D System Board and Riser Board Reference Designators These reference designators a re used on most but not al l HP system and riser boards. Designator Component BAT CR1 CR2 CR3 CR4 Battery socket/Battery LED - 5V_Aux (on) Health-LED UID LED Power LED CR35 E14 E15 E16 E25 E49/JP49 Hard drive activity LED Boot block header/jumper Boot block recovery [...]

J38 J39 J40 Secondary SCSI connector Stacked parallel/SCSI connector AGP sl ot J41 J50 J51 J52 J53 x16 PCI Express slot for graphics First parallel port Second parallel port Double-stacked parallel port, Top = Port B, Bottom = Port A Parallel port ov er single Serial Port J54 J55 J65 J66 J67 Parallel port over Serial Port and Video Port Parallel po[...]

L3 L4 L5 P1 USB rear port choke (2nd) USB rear port choke (3rd) USB front port choke (2nd) P/S connector (20 or 24 pin ) P2 P3 P4 P5 P6 Second P/S connector (as required) Processor 12V header Secondary Processor 12V header Main Power/HDD LED connector Speaker connector P7 P8 P9 P10 P11 Analog audio connector (from CD-R OM) Primary chassis fan heade[...]

P54 P55 P58 P60 P61 Primary serial port Double stack serial port, Top = Serial B, Bottom = Serial A Riser edge connector (male-mates with J30) PrimarySerial ATA (SATA) connector Second Serial ATA (SATA) connector P62 P63 P64 P65 P66 Third Serial ATA (SATA) connector Fourth Serial ATA (SATA) connector VSFF expansion connector Graphics option connect[...]

U4 U5 South bridge Super I/O U6 U7 U10 U11 U12 Clock ch ip 64 bit Bridge LOM1 LOM1 EEPROM LOM1 PHY U13 U14 U16 U17 U18 Audio Codec Audio amplifier LOM2 LOM2 EEPROM LOM2 PHY U19 U20 U21 U29 U30 U31 SPI ROM - SOIC-8 footprint Fan controller SPI ROM - SO16 footprint TMDS controller Parallel port diode array First serial port transceiver U32 U46 U50 U5[...]

Y4 Y5/H5 Secondary NIC clock cr ystal RTC clock crystal/tie-down 97[...]

E Specifications Table E-1 Spec ificatio ns Desktop Dimensions Height Width Depth 16.37 in 7.24 in 14.95 in 41.58 cm 18.40 cm 37.98 cm Approximate Weight 20.26 lb 9.19 kg Temperature R ange Operating Nonoperating 50° to 104°F -22° to 140°F 10° to 40°C -30° to 60°C Relative Humidity (noncondensing) Operating Nonoperating (38.7°C max wet bul[...]

Rated Input Current (maxim um) 1 8A @ 100 VAC 4A @ 200 VAC 1 This system utilizes a passive power factor corrected po wer supply. The power factor correction is present in the 230V operating mode only. T his allows the system to pass the CE ma rk requirements for use in the countries of the European Union. This supply requires the use of an input v[...]

Index Symbols/Numerics 24-pin MicroFit pow er pin assignments 76 24-pin power pin ass ignments 75 4-pin power pin a ssignments 76 6-pin power pin a ssignments 76 A ATA/ATAPI (IDE) drive cable pin assignments 74 B battery disposal 25 removal and replacement 66 C cable connect ions 35 cable management 34 cable pinouts SATA data 16 SATA power 16 cauti[...]

M media card read er installing 50 removing 48 memory removal and repl acement 36 microphone pin assign ments 72 monitor pin assignments 73 mouse cleaning 23 pin assignments 69 O operating guidelines 21 optical d rive installing 47 removing 46 overheat ing, prevention 21 P parallel interface pin assignments 71 PCI card 39, 41 PCI Express card 39, 4[...]