HP (Hewlett-Packard) E0L73UAABA manuale d’uso

HP Pavilion 15 Notebook PC Maintenance and Service Guide[...]

© Copyright 2013 Hewlett-Packard Development Company, L.P. AMD, the AMD Arrow log o, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Bluet ooth is a trademark owned by its proprietor and used by Hewlett-Packard Co mpany under license. Intel, Core, and Pentium are U.S. registered trademarks of Intel Corporation. Microsoft a[...]

Safety warning notice WARNING! To reduce the possibility of heat-related in juries or of overheating the device, do not place the device directly on your la p or obstruct the device air vents. U se the device only on a hard, flat surface. Do not al low another hard surface, su ch as an adjoining optio nal printer, or a soft surface, such as pillows[...]

iv Safety warning notice[...]

Table of contents 1 Product description .................... .............. ........... ................ ............... .............. .............. ... 1 2 External component identification ............... ............ ............ ......... ............. ............ ............ 8 Finding your har dware an d software info rmation ........ ....[...]

Packaging a nd transpor ting guidelines .......................... ...................... ....... 43 Workstation gu idelines .............................................................. 43 5 Removal and replac ement procedure s fo r Customer Se lf-Repai r par ts ............................. 45 Component r eplacement p rocedur es ................[...]

Hard drive sp ecifications (continued) ........... ............. .............. .......... ............ .............. ............ 10 4 9 Backing up, restoring, and recovering ........ ................. .................. ................ ............... 105 Creating rec overy media and backups ......................... ...........................[...]

viii[...]

1 Product description Category Description Computer models equipped with an AMD processor Computer models equipped with an Intel pr ocessor Produc t Name HP Pavilion 15 Notebook PC √√ Processo rs ● AMD® A10-5750M 2.50-GHz processor (turbo up t o 3.50-GHz; 1600-MHz FSB, 4.0-MB L2 cache, DDR3, quad core, 35 W) ● AMD A8-5550M 2.10-GHz process[...]

Category Description Computer models equipped with an AMD processor Computer models equipped with an Intel pr ocessor Processo rs (continued) ● Intel® Quad Core® i7-4702MQ 2.20-GHz processor (SC turbo up to 2.90-GHz; 1600-MHz FSB, 6.0-MB L3 cache, 37 W) ● Intel Quad Core i7-3632QM 2.20- GHz processor (SC turbo up to 3.2- GHz; 1600-MHz FSB, 6.[...]

Category Description Computer models equipped with an AMD processor Computer models equipped with an Intel pr ocessor Graphics Internal graphics: ● AMD Radeon™ HD 8650G graphics on computer models equipped with an AMD A10-5750M processor ● AMD Radeon HD 8550G graphics on computer models equipped with an AMD A8-5550M processor ● AMD Radeon H[...]

Category Description Computer models equipped with an AMD processor Computer models equipped with an Intel pr ocessor Graphic s (continued) Internal graphics: ● Intel HD Graphics 4000 on computer models equipped with an Intel dual core processor ● Intel HD Graphics 4600 on computer models equipped with an Intel Pentium processor Switchable Disc[...]

Category Description Computer models equipped with an AMD processor Computer models equipped with an Intel pr ocessor Hard dr ive Support for 6.35-cm (2.5-in) hard drives in 7.0-mm (.28-in) and 9.5-mm (.37-in) thickness Support for Serial ATA Support for Accelerometer hard drive protection Support for the following hard drives: ● 1-TB, 5400-rpm, [...]

Category Description Computer models equipped with an AMD processor Computer models equipped with an Intel pr ocessor Wireless (continued) ● Atheros AR9485 802.11b/g/n WiFi Adapter ● Ralink RT3290LE 802.11 b/g/n 1×1 WiFi and Bluetooth 4.0 Combo Adapter ● Realtek RTL8188EE 802.11bg n Wi- Fi Adapter √√ ● Intel Centrino Wireless-N 2230 Co[...]

Category Description Computer models equipped with an AMD processor Computer models equipped with an Intel pr ocessor Power requirements Support for the following AC adapters: ● 90-W HP Smart AC adapter (PFC, EM, 4.5-mm) ● 90-W HP Smart AC adapter (PFC, 4.5-mm) ● 65-W HP Smart AC adapter (non- PFC, E M, 4 .5-mm) ● 65-W HP Smart AC adapter ([...]

2 External component identification Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer: 1. From the Start screen, type c , and then select Co ntrol Panel . 2. Select System and Security , and then in the System area, click Device Manager . A list reveals all the devices inst alle[...]

Display Item Component Description (1) Internal display switch Turns off the display and initiates Sleep if the display is closed while the power is on. NOTE: The internal display switch is not visible from the outside of the computer. (2) WLAN antennas (2)* Send and receiv e wireless signals to comm unicate with WLANs. (3) Webcam light On: The web[...]

Buttons and speakers Item Component Description (1) Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep stat e, press the button briefly to exit Sleep. ● When the computer is in Hibernat ion, press the bu[...]

Keys Item Component Description (1) esc key Reveals system information when pressed in combinat ion with the fn key. (2) fn key Reveals system information when pressed in combinat ion with the esc key. (3) Windows key Returns you to the Star t screen from an open app or the Windows desktop. NOTE: Pressing the Windows logo key again will return you [...]

Lights Item Component Description (1) Power lig ht ● White: The computer is on. ● Blinking white: The com puter is in the Sleep state, which is an energy-saving mode. The compu ter shuts off power to the display and other unneeded components. ● Off: The computer is off or in Hibernation. Hibernation is an energy-saving mode that uses th e lea[...]

TouchPad Item Component Description (1) TouchPad zone Moves the on-screen point er and selects or activates items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. (2) Left TouchPad button Functions like th e left button on an external mouse. (3) Right TouchPad button Functions like th e right button on an external mouse. TouchPa[...]

Left side Item Component Description (1) External monitor port Connects an external VGA monitor or projector. (2) Vent Enables airflow to cool internal components. NOTE: The computer fan st arts up automatically to cool internal components and pr event overheating. It is normal for the internal fan to cycle on and off during routine operation. (3) [...]

Item Component Description (7) Hard drive light ● Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. (8) Power lig ht ● White: The computer is on. ● Blinking white: The com puter is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display [...]

Right side Item Component Description (1) Optical drive Reads and writes to an optical disc. (2) Optical drive eject button Releases the disc tray. (3) Security cable slot Attaches an optional security cable to the com puter. NOTE: The security c able is designed to act as a deterrent, but it may not prevent the computer from being mishandled or st[...]

Bottom Item Component Description (1) Battery bay Holds the battery. (2) Vents (5) Enable airflow to cool internal components. NOTE: The computer fan starts up automatical ly to cool internal components and pr event overheating. It is normal for the internal fan to cycle on and off during routine operation. (3) Battery release latch Releases th e b[...]

3 Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag. Item Desc ription Function (1) Product name This is the product name affixed to the front of the computer. (2) Serial number (s/n) This is an alphan umeric identifier that is unique [...]

Item Desc ription Function (3) Part number/Product number (p/n) This nu mber provides specif ic information abou t the product's hardware components. The part number helps a service technician to determine what components and parts are needed. (4) Warranty period This number describes the duration of the warranty period for the computer. (5) M[...]

Computer major components 20 Chapter 3 Illustra ted parts ca talog[...]

Item Component Spare part number (1) Display assembly : The display assem bly is spared at the subcomponent level only. For m ore display assembly spare part information, see Display assembly subcomp onents on page 28 . (2) Keyboard (includes keyboard cable): In black finish for use on all comp uter models in Belgium 719853-A41 In black finish for [...]

Item Component Spare part number In white finish for use on all computer models in Bulgaria 720597-261 In white finish for use on all computer models in Canada 720597-DB1 In white finish for use on all compu ter mode ls in the Czech Republic and Slovakia 720597-FL1 In white finish for use on all compu ter models in Denmark, Finland, and Norway 7205[...]

Item Component Spare part number In sparkling black and silver finish 719871-001 (4) Power button board (includes cable) 719843-001 (5) TouchPad bu tton bo ard (includes TouchPad board cable and TouchPad button board cable) 720299-001 (6) System board (includes replacem ent thermal material): For use only on compu ter models equipped with an AMD A1[...]

Item Component Spare part number For use only on compu ter models equipped with the Intel HM86 chipset, a graphics subsystem with UMA memory, and the Windows 8 Standard opera ting system 713255-501 For use only on compu ter models equipped with the Intel HM86 chipset, a graphics subsystem with UMA memor y, an d the Linux operating s ystem 713255-00[...]

Item Component Spare part number Thermal Material Kit (includes therm al replacement material) 719864-001 (7) Fan (includes cable) 719860-001 (8) Processor ( includes replacement thermal material): AMD A10-5750M 2.50-GHz process or (turbo up to 3.50-GHz; 1600-MHz FSB, 4.0- MB L2 cache, DDR3, quad core, 35 W) 713548-001 AMD A8-5550M 2.10-GHz process[...]

Item Component Spare part number (10) RTC battery (includes cabl e and double-sided tape) 637193-001 (11) Optical drive connec tor cable 719846-001 (12) Speakers (include left and rig ht speakers and cables) 719865-001 (13) Power connecto r cable 719859-001 (14) RJ-45/USB board (includes cable) 719844-001 (15) Battery: 6-cell, 62-Wh, 2.80-Ah, Li-io[...]

Item Component Spare part number Atheros AR9485 802.11b/g/n WiFi Adapter for us e on all computer models 675794-001 Ralink RT3290LE 802.11b/g/n 1×1 WiFi and Bluetooth 4.0 Combo Adapter for use on all computer models 690020-001 Realtek RTL8188EE 802.11bgn Wi-Fi Adapter for use on all computer models 709848-001 Intel Centrino Wirel ess-N 2230 Combo [...]

Display assembly subcomponents Item Component Spare part number (1) Display bezel 719847-001 (2) 15.6-in, BrightView, HD, LED, SVA display panel 719873-001 (3) Display hinges (includes left and right h inges and hinge brackets) 719857-001 (4) Webcam/micro phone module (includes do uble-sided adhesive) 719845-001 (5) Antenna Kit (includes l eft and [...]

Mass storage devices Item Component Spare part number (1) Hard drive (does not include hard drive bracket or hard drive connecto r cable): 1-TB, 5400-rpm, 9.5-mm for use on all comput er models 67 6521-001 750-GB, 5400-rpm, 9.5-mm for use only on computer models equipped with an AMD processor 634250-001 750-GB, 5400-rpm, 9.5-mm for use only on comp[...]

Item Component Spare part number (2a) Hard drive connector cable (2b) Hard drive bracket (3) DVD±RW Double Lay er SuperMulti Drive 719874-001 Miscellaneous parts Component Spare p art number AC adapter: 90-W HP Smart AC adapter (PFC, EM, 4.5-mm) 710414-001 90-W HP Smart AC adapter (PFC, 4.5-mm) 710413-001 65-W HP Smart AC adapter (non-PFC, EM, 4.5[...]

Sequential part number listing Spare part number Description 490371-001 Power cord for use o n all computer mo dels in North America(3-pin, black, 1.83-m) 490371-011 Power cord for use on all computer models in Australia (3-pin, black, 1.83-m) 490371-021 Power cord for use o n all computer models in Europe (3-pin, black, 1.83-m) 490371-031 Power co[...]

Spare part number Description 645193-001 320-GB, 5400-rpm, SATA, 7.0-mm hard drive fo r use only on computer models equipped with an Intel processor (does not incl ude hard driv e bracket or hard drive connector cable) NOTE: The hard drive bracket and screws are includ ed in the Hard Drive Hardware Kit, spare part number 716179-001. 669300-001 640-[...]

Spare part number Description 713163-001 Intel Dual Core i3-3130M 2.60-GHz processor (16 00-MHz FSB, 3.0-MB L3 cache, 35 W; inclu des replacement thermal material) 713164-001 Intel Pentium 2030M 2.50 -GHz processor (16 00-MHz FSB, 2.0-MB L2 cache, dual core, 35 W; includes replacement thermal material) 713255-001 System board for use only on comput[...]

Spare part number Description 713550-001 AMD A6-5350M 2.90 -GHz processor (turbo up to 3.50-G Hz; 1600-MHz FSB, 1.0-MB L2 cache, DDR3, dual core, 35 W; includes replacement thermal material) 713551-001 AMD A8-5550M 2.10 -GHz processor (turbo up to 3.10-G Hz; 1600-MHz FSB, 4.0-MB L2 cache, DDR3, quad core, 35 W; includes replacement thermal material[...]

Spare part number Description 719853-251 Keyboard with backlight in black finish fo r u se o n all computer models in Russia (includes backlight cable and keyboard cable) 719853-261 Keyboard with backlight in black finish fo r use o n all computer models in Bulgaria (inclu des backlight cable and keyboard cable) 719853-271 Keyboard with backlight i[...]

Spare part number Description 719861-001 Heat sink for use only on computer model s equipped with Intel processor and a graphics subsystem with UMA memory (includes th ermal replacement material) 719862-001 Heat sink for use only on computer model s equipped with Intel processor and a graphics subsystem with discrete memory (include s thermal repla[...]

Spare part number Description 720597-131 Keyboard with backlight in white finis h for use on all computer models in Portugal (inclu des backlight cable and keyboard cable) 720597-141 Keyboard with backlight in white finis h for us e on all compu ter models in Turkey (includes backlight cable and keyboard cable) 720597-151 Keyboard with backlight in[...]

Spare part number Description 720689-001 Heat sink for use only on computer m odels equipped with an AMD A10, A8, A6-5350, or A4 processor and a graphics subsystem with UMA memory (includes therm al replacement material) 720690-001 Heat sink for use only on computer m odels equipped with an AMD A10, A8, A6-5350, or A4 processor and a graphics subsy[...]

Spare part number Description 729844-001 System board equipped with an Intel Dual Core i3-3110M 2.30-GHz proces sor (1333-MHz FSB, 3.0-MB L3 cache, 35 W), a graphics subsystem wi th 1-G B of discrete memory, and the Linux operating system (incl udes thermal replacement material) 729844-501 System board equipped with an Intel Dual Core i3-3110M 2.30[...]

4 Removal and replacement procedures preliminary requirements Tools required You will need the following tools to comple te the removal and replacement procedures: ● Flat-bladed screw driver ● Magnetic screw driver ● Phillip s P0 and P1 screw driver s Service considerations The following sections include some of th e cons iderations that you [...]

Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Impr oper cable placement ca n damage the comput er. Cables must b e handled with extre me care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion[...]

Grounding guidelines Electrostatic discharge damage Electronic componen ts are sens itive to electro stati c discharge (ESD). Circuitry design and structure determine the degree of sensitiv ity. Networks built into many integrated circuits provide some protection, bu t in many cases, ESD contains enough power to alter device parameters or melt sili[...]

Packaging and transporting guidelines Follow these grounding guidelines when packagin g and transporting equipment: ● To avoid hand co ntact, transport pr oducts in static-safe tube s, bags , or boxes. ● Protect ESD-sensitive part s and assemblies with co nductive or approved co ntainers or packaging. ● Keep ESD-sensitive parts in their conta[...]

Equipment guidelines Grounding equipment must include either a wrist st rap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a gr ounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To pro vide proper ground, wear a strap snugly ag ainst the sk[...]

5 Removal and replacement procedures for Customer Self- Repair parts NOTE: The Customer Self-Repair pro gra m is not available in all locations. Installing a part not supported by the Customer Se lf-Repair program may void your warranty . Check your warranty to determine if Customer Self-Repair is supported in your location. Component replacement p[...]

Battery Description Spare p art number 6-cell, 62-Wh, 2.80-Ah, Li-ion battery 710417-001 6-cell, 47-Wh, 2.20-Ah, Li-ion battery 710416-001 Before removing the battery, follow these steps: 1. Turn off the computer. If you are unsur e whether the computer is off o r in Hibernation, turn the computer on, and then shut it down through the operating sys[...]

Optical drive NOTE: This section applies only to computer mo dels equipped wit h an Intel processor. Description Spare p art number DVD+/-RW Double Layer SuperMulti Drive 720671-001 Before removing the op tical drive, follow these steps: 1. Turn off the computer. If you are unsur e whether the computer is off o r in Hibernation, turn the computer o[...]

7. Remove the optical drive (3) . Reverse this procedure to ins tall the optical driv e. 48 Chapter 5 Remov al and replaceme nt pr ocedures for Customer Self-Repair parts[...]

Hard drive NOTE: The hard drive spare part kit does not include the hard drive bracket, hard drive c onnector cable, and screw s. These comp onents are included in the Ha rd Drive Hardware Kit, sp are part number 716179-001. Description Spare p art number 1-TB, 5400-rpm, 9.5-mm for use on all computer models 676521-001 750-GB, 5400-rpm, 9.5-mm for [...]

2. Disconnect the hard drive connector cable (2) from the system board. 3. Lift up on the hard drive tab (1) to release the hard drive from the hard drive bay. 4. Remove the hard drive (2) . 5. If it is necessary to disass emble the hard drive, perform the following steps: a. Position the hard drive with the connector toward you. b. Disconnect the [...]

Reverse this procedure to ins tall the hard drive. WLAN module Description Spare p art number Mediatek MT7630E 802.11bgn Wi-Fi Adapter and Mediatek Bluetooth 4.0 Adapter for use only on computer models equipped with an AMD processor 710418-001 Atheros AR9485 802.11b/g/n WiFi Adapter for us e on all computer models 675794-001 Ralink RT3290LE 802.11b[...]

Remove the WLAN module: 1. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module. NOTE: The WLAN anten na cable labe led “1” connec t s to the WLAN module “Main” terminal labeled “1”. The WLAN antenna cable lab eled “2” connects to the WLAN module “Aux” terminal labeled “2”. 2. Remove the Phillips PM2.[...]

Memory module Description Spare p art number 8-GB (PC3L, 12800, 1600-M Hz) 693374-001 4-GB (PC3L, 12800, 1600-M Hz) 691740-001 2-GB (PC3L, 12800, 1600-M Hz) 691739-001 Update BIOS before adding memory module s Before adding new memory, ma ke sure you update the comp uter to the latest BIOS. CAUTION: Failure to update the computer to the latest BIOS[...]

2. Remove the memory module (2) by pulling the module aw ay from the slo t at an angle. Reverse this procedure to install a memory modul e. 54 Chapter 5 Remov al and replaceme nt pr ocedures for Customer Self-Repair parts[...]

6 Removal and replacement procedures for Authorized Service Provider parts CAUTION: Components described in this chapter should only be accessed by an authorized servic e provider. Accessing these parts can dama ge the computer or void the warranty. Component replacement procedures This chapter provides removal and replacement procedures for Author[...]

Keyboard NOTE: The keyboard spare part kit incl udes a keyboard cable. For use in country/region Spare part number Keyboard in black finish: For use only on computer models equipped with an Intel processor in Northwest Africa 719853-FP1 For use on all computer models in Bel gium 719853-A41 For us e on all computer models in Portugal 719853-131 For [...]

For use in country/region Spare part number For use on all computer models in Canada 720597-DB1 For use on all computer models in Russia 720597-251 For use on all computer models in the Czech Republic and Slovakia 720597-FL1 For use only on compu ter models equipped with an Intel processor in Saudi Arabia 720597-171 For use on all computer models i[...]

Remove the keyboard: 1. Remove the two Philli ps PM2.5×7. 0 screws th at secure the keyboard to the computer. 2. Partially open the computer. 3. Rest and secure the compu ter on its left side . 4. Insert a thin tool into the keyboard release hole , and then press on the back of the keyboard until the keyboard disengages from the computer. 5. Turn [...]

7. Lift the rear edge of the keyboa rd until i t rests a t an angle. 8. Swing the rear edge of the keyboard (1) up and forward until it res ts upside do wn on the palm rest. 9. Release the zero ins ertio n force (ZIF) connector (2) to which the keyboard ribbon cable is attached, and then disconnect the keyboard ribbon cable (3) from the system boar[...]

Top cover NOTE: The top cover spare part kit includes a TouchPad. Description Spare p art number In flying red finis h 719868-001 In pearl white finish 719867-001 In regal purple finish 719870-001 In revolutionary blue finish 719869-001 In sparkling black and silver finish 719871-001 Before removing the top cover, follow these steps: 1. Turn off th[...]

3. Remove the ten Phillips PM2. 5×7.0 screws that secure th e top cover to the computer. 4. Remove the three Phillips PM2.0×2.5 screw s (1) and the two Phill ips PM 2.5×3.5 s crews (2) that secure the top cover to the computer. 5. Turn the computer right side up with the front toward you. 6. Open the computer. Component re placement procedures 6[...]

7. Release the ZIF connecto r (1) to which the power b utton board ribbon cable is attached, and then disconnect the po wer button board rib bon cable from the system boar d. 8. Release the ZIF connecto r (2) to which the TouchPa d button board r ibbon cable is attach ed, and then disconnect the TouchPad button boar d ribbon cable from the system b[...]

Reverse this procedure to install the top cover. Component re placement procedures 63[...]

Power button board Description Spare p art number Power button board (includes cable) 719843-001 Before removing the power bu tton board, follow these steps: 1. Turn off the computer. If you are unsur e whether the computer is off o r in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect the power f[...]

Reverse this procedure to in stall the power button board. TouchPad button board Description Spare p art number TouchPad button board (includes TouchPad button board cable and TouchPad cable) 720299-001 Before removing the TouchPad bu tton board, follow these steps: 1. Turn off the computer. If you are unsur e whether the computer is off o r in Hib[...]

Display assembly su bcomponents NOTE: The display as sembly is spared only at the subcomponent level. Fo r more disp lay assembly spare part information, see the individual remov al subsections. To remove the display assembly and access the di splay assembly subcomponents, follow the se steps: 1. Turn off the computer. If you are unsur e whether th[...]

4. Remove the four Philli ps PM2.5×7.0 screws (1) that secure the display assembly to the base enclosure. 5. Remove the display assembly (2) from the computer. Component re placement procedures 67[...]

6. If it is necessary to replace the display beze l or any of the dis play assembly subcompo nents: a. Remove the two screw covers (1) and the four Phillips PM2.5×5.5 screws (2) that secure the display bezel to the display assembly. The screw covers are available in the Rubb er Kit, spare part numb er 719858-001. b. Flex the inside ed ges of the t[...]

c. Remove the di splay be zel (4) . The display bezel is available using s pare part number 71 9847-001 . 7. If it is necessary to replac e the webcam/microphone module: CAUTION: Handle the webcam/microphone module with caution. This module has a thin profile a nd is susceptibl e to damage when not handled car efully. a. Detach the webcam/mic ropho[...]

b. Disconnect the w ebcam/micro phone mo dule cable (1) from the webcam/ microphone module. c. Remove the webcam/microphone module. The webcam/microphone module is availabl e using spa re part numbe r 719845-001 . 70 Chapter 6 Removal and replacement proced ures for Authorized Service Provider parts[...]

8. If it is necessary to re place the displ ay panel: a. Remove the si x Phillip s PM2.5×4. 5 screws that secure the display panel to the display enclosure. CAUTION: Before turning the display panel upside down, ma ke sure the work surface is clear of tools, screws, and any other foreign ob jects. Fail ure to follow this caution can result in dama[...]

d. Disconnect the display panel cable (4) from the display panel. e. Remove the di spla y panel. The display pane l is available usi ng spare par t number 719 873-001 . 9. If it is necessary to re place the displ ay hinges: a. Remove the fo ur Phillip s PM2.0× 3.0 screw s (1) that secure the display hinges t o the display panel. b. Remove the disp[...]

10. If it is necessary to re place the displ ay panel cable: a. Release the webcam/microphone mo dule cable from the adhesive (1) attached to the display enclosure. b. Release the d isplay panel ca ble from the clips (2) and routing channel built into the display enclosure. c. Remove the display panel cable (3) . The display panel cable is availabl[...]

c. Remove the wireless antenna (3) . The wireless antenna are availabl e using spare part number 719856-001. Reverse this procedure to reassemble and install the display assemb ly. System board NOTE: The system bo ard spare part kit inclu des repl acement thermal material . Replaceme nt thermal material is also available in the Ther mal Ma terial K[...]

Description Spare p art number Equipped with an AMD A6-5200 2 .00-GHz pr ocessor (2.00-MB L2 cach e, 1600-MHz FSB, DDR3L, quad core, 25 W), a graphics subsystem with 1-GB o f discrete memory, and the Windows 8 Standard operating system 722204-501 Equipped with an AMD A6-5200 2 .00-GHz pr ocessor (2.00-MB L2 cach e, 1600-MHz FSB, DDR3L, quad core, 2[...]

Description Spare p art number Equipped with an Intel Dual Co re i3-3110M 2.40-GHz processor (3. 0-MB L3 cache, 1600-MHz FSB, 35 W), a graphics subsystem with 1-GB of discrete memory, and the Windows 8 Professional operating sy stem 729844-601 Equipped with an Intel Dual Co re i3-3110M 2.40-GHz processor (3. 0-MB L3 cache, 1600-MHz FSB, 35 W), a gr[...]

Remove the system board: 1. Close the computer . 2. Turn the computer up side down with the front toward you. 3. Disconnect the optical drive connector cable from the sy stem board. 4. Turn the computer right side up with the front toward you. 5. Open the computer. 6. Disconnect the following cables from the system board: (1) Display panel cable (2[...]

7. Remove the two Phil lips PM2.5× 7.0 screws (5) that secure the system board to the base enclosure. 8. Lift the right side of the system board (1) unti l it rests a t an angle. 9. Remove the system board (2) by sliding it up and to the right an angle. Reverse this procedure to ins tall the system board. 78 Chapter 6 Removal and replacement proce[...]

Fan Description Spare p art number Fan (includes cable) 719860-001 Before removing the fan, follow these steps: 1. Turn off the computer. If you are unsur e whether the computer is off o r in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect the power from the computer by un plugging the power cord[...]

4. Remove the fan (3) . Reverse this procedure to ins tall the fan. Heat sink NOTE: The heat sink spare pa rt kit includes repl acement thermal material. Replacement therma l material is also available in the Ther mal Ma terial Kit, spar e part number 71 9864-001. Description Spare p art number Heat sink for use only on computer m odels equipped wi[...]

Before removing the heat sink, follow thes e steps: 1. Turn off the computer. If you are unsur e whether the computer is off o r in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect the power from the computer by un plugging the power cord from the computer. 3. Disconnect all external de vices from[...]

3. Remove the heat sin k (2) . NOTE: Due to the adhesive quality of the thermal material located bet ween the heat sink and the system board components, it may be necessary to move the heat sink from side to side to detach it. NOTE: Steps 4 and 5 apply to comp uter models equipped with a graphics subsyst em with UMA memory. 4. Following the 1 throu[...]

5. Remove the heat sin k (2) . NOTE: Due to the adhesive quality of the thermal ma terial located between the heat sink and the system board components, it may be necessa ry to move the heat sink from side to side to detach it. NOTE: The thermal material must be thoroughly cleane d from the surfaces of the heat sink and the system board co mponents[...]

Reverse this procedure to ins tall the heat sink. 84 Chapter 6 Removal and replacement proced ures for Authorized Service Provider parts[...]

Processor NOTE: The processor sp are part kit includ es replac ement thermal material. Replacement thermal material is also available in the Ther mal Ma terial Kit, spar e part number 71 9864-001. Description Spare p art number AMD A10-5750M 2.50-GHz processor (tu rbo up to 3.50-GHz; 1600-MHz FSB, 4.0-MB L2 cache, DDR3, quad core, 35 W) 713548-001 [...]

g. Fan (see Fan on page 79 ) h. Heat sink (see Heat sink on page 80 ) Remove the processor: 1. Use a flat-bladed screw driver (1 ) to turn the processor locking screw one-half turn counterclockwise (2) , until you he ar a click. 2. Lift the processor (3) straight u p, and remove i t. NOTE: The gold triangle (4) on the processor must be aligne d wit[...]

PCH heat sink NOTE: The post controller hub (PCH) heat sink spare pa rt kit includes replacement thermal material. Replacement thermal material is also available in the Thermal Material Kit, spare part number 719864-001. Description Spare p art number PCH heat sink 719863-001 Before removing the PCH heat sink, follow these steps: 1. Turn off the co[...]

2. Remove the PCH hea t sink (2) . NOTE: Due to the adhesive quality o f the thermal material located betw een the PCH heat sink and system board, it may be necess ary to move the PCH heat sink fr om side to side to detach it. The thermal material must be thor oughly cleaned from the surfaces of the PCH heat sink and the PCH each time the PCH heat [...]

RTC battery Description Spare p art number RTC battery (includes double-sided tape) 637193-001 Before removing the RTC battery, follow these steps: 1. Turn off the computer. If you are unsur e whether the computer is off o r in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect the power from the co[...]

3. Detach the RTC battery (2) from the system board. (The RTC battery is atta ched to the base enclosure by double-si ded tape.) 4. Remove the RTC battery. Reverse this procedure to install the RTC battery. 90 Chapter 6 Removal and replacement proced ures for Authorized Service Provider parts[...]

RJ-45/USB board Description Spare p art number RJ-45/USB board (inc ludes cable) 719844-001 Before removing the RJ-45/US B bo ard, follow the se steps: 1. Turn off the computer. If you are unsur e whether the computer is off o r in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect the power from th[...]

Power connector cable Description Spare p art number Power connector cable 719859-001 Before removing the power connect or cable, follow these s teps: 1. Turn off the computer. If you are unsur e whether the computer is off o r in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect the power from the[...]

3. Release the powe r connector (3) from the clips and mold built into the base enclosure. 4. Remove the power connector cable. Reverse this procedure to install the power connector cable. Component re placement procedures 93[...]

Speakers Description Spare p art number Speakers (include left and right speakers and cables) 719865-001 Before removing the speakers, fo llow these steps: 1. Turn off the computer. If you are unsur e whether the computer is off o r in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect the power fro[...]

3. Remove the speakers (3) . Reverse this procedure to install the speakers. Component re placement procedures 95[...]

Optical drive connector cable Description Spare p art number Optical drive connector cable 719846-001 Before removing the optical drive co nnector cable, follow th ese steps: 1. Turn off the computer. If you are unsur e whether the computer is off o r in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disco[...]

2. Remove the optical drive connector cable (2) . Reverse this procedure to install the optical drive connector cable. Component re placement procedures 97[...]

7 Using Setup Utility (BIOS) and System Diagnostics Setup Utility, or Basic Input/Outp u t System (BIOS), controls communication between all the input a nd output devices on the s ystem (such as d isk drives, display, keyboard, mouse, and printer). Setup Utilit y (BIOS) includes settings for the types of devices installed, the startup sequence of t[...]

3. To exit Setup Utility (BIOS) without saving your changes, use the arrow keys to se lect Exit , s elect Exit Discarding Changes , and then press enter . 4. Select Yes . Downloading a BIOS update CAUTION: To reduce the risk of damage to t he comput er or an unsuccessful ins tallation, down load and install a BIOS update only when the computer is c[...]

NOTE: After a message on the scree n reports a su ccessful installation, you can delete the downloaded file from your hard drive. Using System Diagnostics System Diagnostics allows you to run diag nostic tests to determine if the computer hardware is functioning properly. To start System Diagnostics: 1. Turn on or restart the computer, quickly pres[...]

8 Specifications Computer specifications Metric U.S. Dimensions Width 38.0 cm 16.5 in Depth 24.6 cm 10.5 in Height (front to rear) 2.7 to 3.2 cm 1.2 to 1.3 in Weight 2.4 kg 6.4 lbs Input power Operating voltage and current 19.5 V dc @ 3.33 A – 65 W 19.5 V dc @ 4.62 A – 90 W Temperature Operating 5°C to 35°C 41°F to 95°F Nonoperating -20°C [...]

15.6-inch display specifications Metric U.S. Dimensions Height 19.6 cm 7.72 in Width 34.7 cm 13.66 in Diagonal 39.8 cm 1 5.67 in Number of colors Up to 16.8 million Contrast ratio 200:1 (typical) Bright ness 200 nits (typical) Pixel resolution Pitch 0.197 × 0.197 mm Format 1600 × 900 Configuration RGB vertical stripe Backlight LED Character displ[...]

Hard drive specifications 1-TB, 5400-rpm* 750-GB, 5400- rpm** 640-GB, 5400- rpm** Dimensions Height 9.5 mm 9.5 mm 9.5 mm Length 100.4 mm 100.4 mm 100.4 mm Width 69.9 mm 69.9 mm 69.9 mm Weight 110 g 110 g 110 g Interface type SATA SATA SATA Transfer rate Synchronous (maximum) 1.1 GB/sec 1.1 GB/sec 1.1 GB/sec Security ATA security ATA security ATA se[...]

Hard drive specifications (continued) 500-GB, 54 00- rpm** 320-GB, 5400- rpm** Dimensions Height 9.5 mm 9.5 mm Length 100.4 mm 100.4 mm Width 69.9 mm 69.9 mm Weight 110 g 110 g Interface type SATA SATA Transfer rate Synchronous (maximum) 1.1 GB/sec 1.1 GB/sec Security ATA security ATA security Seek times (typical read, including setting) 1.5 ms 1.5[...]

9 Backing up, restoring, and recovering Your computer includes tools provided by HP an d the operating system to help you safeguard your information and retrieve it if you ever need to. Th ese tools will help yo u retu rn your computer to a proper working state or even back to the or iginal factory state, all with simple steps. This chapter provide[...]

Creating recovery media and backups Recovery after a system failure is only a s good as your most recent back up. 1. After you successfully set up the computer, create HP R ecovery me dia. This step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the har[...]

Creating HP Recovery media HP Recovery Manager is a software program that offers a way to create recovery media after you successfully set up the computer. HP Recovery medi a can be used to perform system recovery if the hard drive becomes corrupted. System recovery re installs the original operating system and the software programs installed at th[...]

Restore and recovery There are several options for recovering your sy stem. Choose the method that best matches your situation and level of expertise: ● If you need to restore your pe rs onal files and data, you can use Windows File Hist ory to restore your information from the backups you created. For more information and steps for using File Hi[...]

For more in formation, se e Removing the HP Recovery partition on page 112 . Using Windows Refresh for quick and easy recovery When your computer is not working pr operly and yo u need to regain system stability, the Windows Refresh option allows you to start fr esh and keep wh at is important to you. IMPORTANT: Refresh removes any traditional appl[...]

3. Select Troubleshoot from the boot options menu. 4. Select Reset your PC , and then fo llow the on-scree n instructions. To use the Start screen: 1. From the Start screen, point to the upper-right or lower-right corner of the screen to reveal the char ms. 2. Click Settings . 3. Click Change PC settings in the bottom-right corner of the screen, an[...]

Using the HP Recovery partition to recover a minimized image (select models only) The HP Recovery partition (select models only) allows you to perform a minimized image recovery without the need for recovery discs or a recovery US B flash drive. This type of recovery can only be used if the hard drive is still working. To start HP Recovery Manager [...]

3. Select the optical drive or USB flash drive you want to boot fro m. 4. Follow the on-screen instructio ns. Removing the HP Recovery partition HP Recovery Manager software allo ws you to remo ve the HP Recovery partition to free up hard drive space. IMPORTANT: Removing the HP Recovery partition mean s you can no longer use Windows Refresh, the Wi[...]

10 Power cord set requirements The wide-range input feature of the computer permit s it to operate from a ny line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set in cluded with the computer me ets the require ments for use in the country or region where the equipment is purchased. Power cord sets for us[...]

Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DE MKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEM KO 1 The People's Republic of China COC 5 South Korea EK 4 Swe[...]

11 Recycling When a non-rechargeable or recharge able battery has reache d the end of its useful life, do not dispose of the battery in ge neral household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original pr int cartridges, and rechargeable batter[...]

Index A AC adapter light 16 AC adapter, spare p art numbers 30, 32, 34 action keys 11 antenna locations 9 removal 73 spare part number 28, 35, 74 Antenna Kit, spare part number 28 audio, product description 5 audio-in jack 14 audio-out jack 14 B base enclosure, spare part number 26, 36 battery removal 46 spare part number 46 spare part numbers 26, [...]

hard drive connector cable illustrated 30 removal 50 Hard Drive Hardware Kit contents 29 spare part number 26, 29, 34 hard drive light 15 HDMI port 14 headphone jack 14 heat sink removal 80 spare part number 80 spare part numbers 25, 36, 38 hinge removal 72 spare part number 28, 35, 72 I integrated numeric keypad 11 J jacks audio-in 14 audio-out 1 [...]

video 5 wireless 5 product name 1 R removal/replacement procedures 45, 55 right-side components 16 RJ-45 (network) jack 16 RJ-45/USB board removal 91 spare part number 26, 34, 91 RTC battery removal 89 spare part number 26, 31 spare part numbers 89 Rubber Kit, s pare part number 26, 35 S Screw Kit, spare part number 30, 35 security cable slot, loca[...]