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Un buon manuale d’uso
Le regole impongono al rivenditore l'obbligo di fornire all'acquirente, insieme alle merci, il manuale d’uso HP (Hewlett-Packard) HP 910. La mancanza del manuale d’uso o le informazioni errate fornite al consumatore sono la base di una denuncia in caso di inosservanza del dispositivo con il contratto. Secondo la legge, l’inclusione del manuale d’uso in una forma diversa da quella cartacea è permessa, che viene spesso utilizzato recentemente, includendo una forma grafica o elettronica HP (Hewlett-Packard) HP 910 o video didattici per gli utenti. La condizione è il suo carattere leggibile e comprensibile.
Che cosa è il manuale d’uso?
La parola deriva dal latino "instructio", cioè organizzare. Così, il manuale d’uso HP (Hewlett-Packard) HP 910 descrive le fasi del procedimento. Lo scopo del manuale d’uso è istruire, facilitare lo avviamento, l'uso di attrezzature o l’esecuzione di determinate azioni. Il manuale è una raccolta di informazioni sull'oggetto/servizio, un suggerimento.
Purtroppo, pochi utenti prendono il tempo di leggere il manuale d’uso, e un buono manuale non solo permette di conoscere una serie di funzionalità aggiuntive del dispositivo acquistato, ma anche evitare la maggioranza dei guasti.
Quindi cosa dovrebbe contenere il manuale perfetto?
Innanzitutto, il manuale d’uso HP (Hewlett-Packard) HP 910 dovrebbe contenere:
- informazioni sui dati tecnici del dispositivo HP (Hewlett-Packard) HP 910
- nome del fabbricante e anno di fabbricazione HP (Hewlett-Packard) HP 910
- istruzioni per l'uso, la regolazione e la manutenzione delle attrezzature HP (Hewlett-Packard) HP 910
- segnaletica di sicurezza e certificati che confermano la conformità con le norme pertinenti
Perché non leggiamo i manuali d’uso?
Generalmente questo è dovuto alla mancanza di tempo e certezza per quanto riguarda la funzionalità specifica delle attrezzature acquistate. Purtroppo, la connessione e l’avvio HP (Hewlett-Packard) HP 910 non sono sufficienti. Questo manuale contiene una serie di linee guida per funzionalità specifiche, la sicurezza, metodi di manutenzione (anche i mezzi che dovrebbero essere usati), eventuali difetti HP (Hewlett-Packard) HP 910 e modi per risolvere i problemi più comuni durante l'uso. Infine, il manuale contiene le coordinate del servizio HP (Hewlett-Packard) in assenza dell'efficacia delle soluzioni proposte. Attualmente, i manuali d’uso sotto forma di animazioni interessanti e video didattici che sono migliori che la brochure suscitano un interesse considerevole. Questo tipo di manuale permette all'utente di visualizzare tutto il video didattico senza saltare le specifiche e complicate descrizioni tecniche HP (Hewlett-Packard) HP 910, come nel caso della versione cartacea.
Perché leggere il manuale d’uso?
Prima di tutto, contiene la risposta sulla struttura, le possibilità del dispositivo HP (Hewlett-Packard) HP 910, l'uso di vari accessori ed una serie di informazioni per sfruttare totalmente tutte le caratteristiche e servizi.
Dopo l'acquisto di successo di attrezzature/dispositivo, prendere un momento per familiarizzare con tutte le parti del manuale d'uso HP (Hewlett-Packard) HP 910. Attualmente, sono preparati con cura e tradotti per essere comprensibili non solo per gli utenti, ma per svolgere la loro funzione di base di informazioni e di aiuto.
Sommario del manuale d’uso
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Pagina 1
HP 910 Printer HP Photosmart Software Help[...]
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Pagina 2
© 2007 Hewlett-Packard Development Company, L.P. Hewlett-Packard Com pany notices The information contained in this document is subject to change without notice. All rights reserved. Repro duction, adaptation, or translation of this material is prohibited without prio r written permission of Hewlett-Packard, except as allowed unde r copyright laws[...]
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Pagina 3
Contents 1W e l c o m e .... ...................... ......................... .......................... ................... ............................ ........5 2 Special featur es ................................... ................................... ............................................ ......7 3 Get started The printer at a glance....[...]
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Pagina 4
Print iron-on transfers....................... .......................................... ....................................... .......43 7 Printing tips Print a test page.............................................................................................................. .........45 Printing shortcuts..... .......................... ...[...]
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Pagina 5
Installation problems. ............... ................ ..................... .................. ................ ................... .......68 Power light is on or flashing.................... ..................... .................... ................ ..................... ....70 What the flashing light mean s.....................................[...]
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Pagina 6
Environmental product stew ardship program...........................................................................88 Paper use............................................................................... ....................................... .....89 Plastics.............................................. ......................................[...]
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1W e l c o m e Welcome to the HP 910 Printer H elp. For details o n how to use your computer and th e printer together, see th e following table and select an appropriat e topic. You can also use the table of cont ents pane on th e left to locate in formation . NOTE: For informatio n about installi ng the software, se e the Setup Guid e that came w[...]
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Pagina 8
Section Description HP inkjet supplies recyc ling program Find out how to recycle print cartridges. Chapter 1 (continued) 6W e l c o m e Welcome[...]
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2 Special features Congratulations! The HP Print er is equipped with several exciting feature s: • User friendly : Easy t o install and operat e. • Borderless pri nting : Print 4 x 6 inch photos to t he edges of the paper by using t he borderless printing feature. • Ink level indi cator : Know the app roximate ink level of each print cartridg[...]
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3 Get started • The printer at a glance • Buttons and ligh ts • Paper trays • Print cartridges • Ink-backup mode The printer at a glance Click the links below to learn about the p rinter featur es. 1 Buttons and lights 2 Paper trays 1 Print cartridges 2 Ink-backup mode 8 Get started Get started[...]
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Pagina 11
1 USB port Buttons and lights Use the printer butt ons to turn the pr inter on and off an d cancel a print job. T he printer lights give you visual cues ab out the status of t he printer. 1 Power button and light 2 Cancel button Buttons and lights 9 Get started[...]
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Pagina 12
Power button a nd light Use the Power button to turn the printer on and off . It can take a few seco nds for the printer to turn on after yo u press the Power button. 1 Power button and light The Power light flashes w hen the printer is pro cessing. CAUTION: Always use the Power button to turn t he printer on an d off. Using a power strip, surge pr[...]
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Pagina 13
Cancel button The printer has a Cancel button. 1 Cancel button Pressing the Cancel button cancel s the current print job or print ca rtridge alignm ent job. Paper trays For information abou t the paper trays, select one of these topics. • Unfold the paper trays • Input tray • Paper guide • Output tray • Fold the paper t rays Paper trays 1[...]
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Pagina 14
Unfold the paper trays To unfold the paper trays 1. Raise the printer cover. 2. Lower the input tray. 3. Lower the output tray. Chapter 3 12 Get started Get started[...]
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Pagina 15
4. Pull out the output -tray extension, and th en unfold the output-tray e xtension stop. 5. Lower the printer cover. Input tray The input tray hol ds paper or other media. 1 Input tray Paper trays 13 Get started[...]
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Paper guide Print on different sizes of media by sliding the paper guide to the right or to the left . Output tray Printed pages are de posited in the o utput tray. 1 Output tray Raise the print er cover and the output tr ay to load paper or o ther media. Lo wer the printer cover and the output tra y before printing. To prevent paper from fal ling [...]
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Pagina 17
Fold the pape r trays To fold the paper trays 1. Remove paper or other media from the pap er trays. 2. Raise the prin ter cover. 3. Fold the output-tray extensio n stop, and then push the ou tput-tray extension int o the output tray. Paper trays 15 Get started[...]
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Pagina 18
4. Raise the outp ut tray. 5. Raise the i nput tray. 6. Reach undern eath the input t ray, and then li ft the tray unti l it locks into place . 7. Lower the printer cover. Chapter 3 16 Get started Get started[...]
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Pagina 19
Print cartridges Three print cartridge s can be used with the p rinter. 1 Black print cartridge 2 Tri-color pr int cartri dge 3 Photo print cartridge For information abou t using the print cartrid ges, see the fo llowing topics: • Use print cartridges • Replace print cartri dges Use print cartridges The print cartridges can be used in the follo[...]
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Pagina 20
• Printer documentati on: For a list of pr int cartridge sele ction numbers, see the reference guide that came with the pri nter. • Print Cartridge Ordering I nformation dialog b ox: For a list of prin t cartridge select ion numbers, open th e printer To olbox , click the Estimated Ink Level tab, and then click the Print Cartridge Information b[...]
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Pagina 21
Ink-backup mode ou tput Printing in ink-backup mod e slows the printer and a ffects the quali ty of printouts. Installed print cartridge Result Black print cartridge Colors print as grayscale. Tri-color print cartridge Colors print but black is gr ayed and is not a true black. Photo print cartridge Colors print as grayscale. NOTE: HP does not recom[...]
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Pagina 22
4 Connect the printer The printer connect s to the computer wit h a universal serial bus (USB) cable. NOTE: For best printing perf ormance, use a USB 2.0 compati ble cable. For instructions ab out connecting the printer with a USB cable, se e the Setup G uide that came with the printe r. NOTE: A USB cable might no t be packaged with your printer. 2[...]
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Pagina 23
5 Print photos The printer software o ffers several features th at make printing d igital photos easier a nd improve phot o quality. Learn ho w to print ph otos Print a borderless photo . Print a photo with a border . Learn how to perform other ph oto printing tasks • Use the photo print cartridg e for great colors and virt ually grain-free photo[...]
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Pagina 24
5. Place the photo paper in the right side of th e input tray. The side to be printed on should face down an d the short edge should po int towards the p rinter. If you are using photo paper that has a tear-off tab, verify that the tab is pointing away from the printer in t he input tray. 6. Push the paper into the printer until it stop s. 7. Lower[...]
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Pagina 25
5. If necessary, change the HP Real L ife Techno logies photo f ix setting. 6. Select any other print set tings that you wa nt, and then click OK . If you printed on photo paper wit h a tear-off tab, rem ove the tab to make the documen t completely borderless. Use the What's This? he lp to learn about the features th at appear in the Printer P[...]
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8. Slide the paper gu ide firmly against the edge of the paper. 1 Small photos 2 Large photos 9. Lower the printer cover. Print NOTE: If your softw are program includes a ph oto printing fe ature, foll ow the instructions that ar e provided with the sof tware program. Ot herwise, foll ow these inst ructi ons. 1. Open the photo in a softwa re progra[...]
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4. In the Printing Shor tcuts list, click Photo Printing-with w hite borders , and then select the following optio ns: • Print Quality : Normal or Be st NOTE: For maximum dpi quality, go to the Features tab, and then click Maximum dpi in the Print Quality drop-down list. • Paper Type : An appropriate phot o paper typ e • Paper Size : An appro[...]
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Pagina 28
To install th e photo print cartri dge ▲ To install the p hoto print cartri dge, remove the black print cartridge from t he printer, and then inst all the photo print cartridge in the right side of the prin t cartridge cra dle. NOTE: To learn how to install a print cartridge, see Installation instructions . To protect a pri nt cartridge whe n it [...]
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Pagina 29
Storage • Keep unused photo pap er in a sealed plastic b ag. Store the packaged photo pap er on a flat surfa ce in a cool place. • When you are rea dy to print, rem ove only the paper t hat you plan to use i mmediately from the plasti c bag. When you have finished printing, retu rn any unused photo paper to the plastic bag. • Do not leave unu[...]
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6 Print other documents E-mai l Documents Letters Envelopes Postcards Index cards Labels CD/DVD tattoos Transparencies Brochures Greeting cards Bookle ts Posters Iron- on tran sfers Printing tips : Min imize your cost and effo rt while maximizing t he quality of your printo uts with printing tips . Printer software : Learn about the printer softwar[...]
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7. Slide the paper guide firmly against the e dge of the paper. 8. Lower the printer cover. Print 1. Open the Printer Properties dialog bo x . 2. Click the Printing Shortcuts tab. 3. In the Printing Shortcuts list, click General Every day Printing or Fast/Economical Printing , and then specify the fol lowing print set tings: • Paper Type : Plain [...]
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Pagina 32
5. Push the paper into the printer until it stop s. NOTE: Depending on the pa per size, the paper might extend over the edge of the tray. 6. Lower the output tray. 7. Slide the paper gu ide firmly against the edge of the paper. 8. Lower the printer cover. Print 1. Open the Printer Properties di alog box . 2. Click the Printing Shortcuts tab. 3. In [...]
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Pagina 33
Prepare to print 1. Raise the prin ter cover. 2. Slide the paper g uide all the wa y to the left. 3. Raise the outpu t tray. 4. Place plain paper i n the right side of t he input tray. Th e side to be printed on should face down. NOTE: If you are using letterhead paper, the letterhead should face d own and point toward the printer. 5. Push the pa p[...]
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Pagina 34
Print envelopes Guidelin es • Avoid using envelopes tha t have the follow ing features: • Clasps or windows • Thick, i rregular, or curled edges • Shiny or embossed coatin gs • Wrinkles, te ars, or other damag e • You can prin t a single enve lope or multiple envelopes. • Align the enve lope edges before inserting the envel opes in th[...]
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Pagina 35
Print postcards Guidelines Do not exceed the pap er tray capacity: 20 post cards. Prepare to print 1. Raise the prin ter cover. 2. Slide the paper g uide all the wa y to the left. 3. Raise the output tray, and then remove all paper from the input tray. 4. Place the cards in th e right side of t he input tray. The si de to be printed on sh ould face[...]
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Pagina 36
Print index cards and other small media Guidelin es Do not exceed the paper tra y capacity: 20 cards. Prepare to print 1. Raise the printer cover. 2. Slide the paper guide all the way to the lef t. 3. Raise the outpu t tray, and then remove all paper from the input tra y. 4. Place the cards in the ri ght side of the inp ut tray. The side to be pri [...]
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Pagina 37
Print labels Guidelines • Use only paper, plast ic, or clear labels that a re designed specifi cally for inkjet pri nters. • Use only full sh eets of labe ls. • Avoid using labels th at are sticky, wrinkled, or pu lling away from the protective backing. • Do not exce ed the paper tray capacity: 15 sheet s of labels (use on ly Letter or A4-s[...]
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Pagina 38
3. In the Printing Shortcuts list, click Genera l Everyday Printing , and then specify the follow ing print se ttings: • Paper Type : Plain paper • Paper Size : An appropriate pape r size 4. Click OK . Use the What's Thi s? help to learn about t he features th at appear in th e Printer Properties dialog box. Print CD/DVD tattoos NOTE: This[...]
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Pagina 39
8. Lower the printer cover. Print 1. Open the Printer Properties dialog bo x . 2. Click the Features tab, and then specify the p rint settings in the order shown below: • Size : 5x7in. • Paper Type : Click More , click Specialty Papers , and then click HP CD/DVD Tattoo . • Print Quality : Best NOTE: If you are usin g the HP Photosma rt Essent[...]
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Pagina 40
8. Lower the printer cover. Print 1. Open the Printer Properties di alog box . 2. Click the Printing Shortcuts tab. 3. In the Printing Shortcuts list, click Presentati on Printing , and th en specify the following print set tings: • Paper Type : Click More , and then se lect an appropria te transparenc y film. • Paper Size : An appropriate pape[...]
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Pagina 41
Print 1. Open the Printer Properties dialog bo x . 2. Click the Features tab. 3. Specify the fo llowing print set tings: • Print Quality : Best • Paper Type : Click More , and then select an a ppropriate HP i nkjet paper. • Orientation : Portrait or Landscape • Size : An appropriate pape r size • Two-sided printi ng : Manual For more info[...]
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Pagina 42
9. Lower the printer cover. Print NOTE: If your software program includes a greet ing card printing fea ture, follow th e instructions that ar e provided with the sof tware program. Ot herwise, foll ow the instructions below. 1. Open the Printer Properties di alog box . 2. Click the Features tab, and then specif y the following print settings: • [...]
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Pagina 43
6. Lower the output t ray. 7. Slide the paper guide firmly against the e dge of the paper. 8. Lower the printer cover. Print 1. Open the Printer Properties dialog bo x . 2. Click the Printing Shortcuts tab. 3. In the Printing Shor tcuts list, click Two-si ded (Duplex) Printing . 4. In the Print On Both Sides drop-down list, select o ne of the fol l[...]
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Pagina 44
Print posters Guidelin es • For poster print ing, sections of the post er are automati cally arrang ed on individual sheets that can be t aped together. Aft er the sections of a post er have been prin ted, trim the edges of the sheets and tape the sheets together. • Do not exceed the paper tray capaci ty: 80 sheets of paper. Prepare to print 1.[...]
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Pagina 45
Print 1. Open the Printer Properties dialog bo x . 2. Click the Features tab, and then specify the f ollowing print set tings: • Paper Type : Plain paper • Orientation : Portrait or Landscape • Size : An appropriate pape r size 3. Click the Advanced tab, and then click Printer Fe atures . 4. In the Poster Printing drop-d own list, select the [...]
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Pagina 46
7. Slide the paper gu ide firmly against the edge of the paper. 8. Lower the printer cover. Print NOTE: If your softw are program includ es an iron-on tr ansfer printing f eature, foll ow the instructions that are provided wit h the software prog ram. Otherwise, f ollow the instructions below. 1. Open the Printer Properties di alog box . 2. Click t[...]
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Pagina 47
7 Printing tips Check your prin ter • Connect the printer to your comput er. • Print a test page . Save time • Use the Printing Shortcuts tab. • Set the order that the pages pri nt. Save money • Use Fast/Economical prin ting . • Print multiple pa ges on a singl e sheet of paper . • Print in grayscale . • Print a two-sided docume nt [...]
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Pagina 48
NOTE: When you select a p rinting shortcut the appropriate printi ng options are automatically displayed . You can leave them as is or change them. Use printing sho rtcuts Use the Printing Sh ortcuts tab for the following print tasks: • General everyday printing • Photo printing–borderl ess • Photo printing–w ith white borders • Fast/Ec[...]
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Pagina 49
To set the page order 1. Open the Printer Properties dialog bo x . 2. Click the Advanced tab. 3. Click Document Options , and then click Layout Options . 4. Select one of the f ollowing Page Order options: • Front to back : Prints the first page of th e docu ment last. This setting saves time because you do not have to reorder the printed pages. [...]
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Pagina 50
Two-sided printing Use two-sided prin ting, also called duplexi ng, to print on both sides of the p aper. Printing on both side s of the paper is n ot only economica l, but envi ronmentally conscious as w ell. To print a two-sided document 1. Open the Printer Properties di alog box . 2. Click the Printing Shortcuts tab. 3. In the Printing Shortcuts[...]
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Pagina 51
4. Select any other print set tings that you wa nt, and then click OK . Before the document prints, a previe w is displayed. 5. Do one of the fo llowing: • Click OK to print t he docum ent. • Click Cancel t o cancel the print job. Adj ust the print setti ngs as needed before printing t he document. Set a custom paper size Use the Custom Paper S[...]
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Pagina 52
Print quality setti ngs • Fast Draft produces dra ft-quality outp ut at the fastest printing speed, while using th e least amount of ink. • Fast Normal p roduces higher quality ou tput than the Fast Draft setting and prints more quickly than the Normal setting. • Normal provide s the best ba lance be tween prin t quality and spee d and is app[...]
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Pagina 53
To print in Maxi mum dpi mode 1. Open the Printer Properties dialog bo x . 2. Click the Features tab. 3. In the Paper Type drop-down list, click More , and then select the appropriate pape r type. 4. In the Print Quality drop-down list, click Maximum d pi . NOTE: To view the maximu m dpi that t he HP Printer p rinter wil l print, cli ck Resolution [...]
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Pagina 54
5. Select any other print sett ings that you want, an d then click OK . The printer print s the odd-numbered pages fi rst. 6. After the odd-nu mbered pages h ave been printed, reload the pri nted pages, with the printed side facing u p according to the document orienta tion, portrait or l andscape. Figure 7 -1 Portrait Figure 7 -2 Landscape 7. Clic[...]
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Pagina 55
8 Printer software • Make the HP Printe r the default printer . • Set the default print set tings for all docum ents. • Use the Printer Properties dialog box to select printing options. • Use the What's This? help to lea rn more about specific print settings. • View the Ink Stat us window for the app roximate ink level of each print [...]
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Pagina 56
To save time when printing , set the default prin t settings to optio ns that you use often. That way, you do not have t o specify the options every ti me you use the printer. To change th e default pri nt settings 1. Double-click the HP Dig ital Imaging Mo nitor icon on the right si de of the Window s taskbar. 1 HP Digital Imaging Monitor icon The[...]
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NOTE: The path to the Printer Properties dia log box can vary de pending on th e software progr am you are using. What's This? help Use the What's This ? help to learn about the features t hat you see on the Pri nter Properties dialog box. What's This? help Use What's Thi s? help to learn m ore about th e available pri nting opt[...]
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Download printer software updates Download the l atest printer software upda te every few months to ensure you have the latest features and imp rovements. To download a pr inter software update 1. Make sure you are conn ected to the Internet . 2. From the Wind ows Start menu, click Programs or All Programs , point to HP , and then click HP Update .[...]
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9 Maintenance • Install print cartri dges • Align print cartridges • Automatically clea n print cartridges • Calibrate colo r • View estimated in k levels • Maintain the printe r body • Remove ink from you r skin and clothin g • Manually clean print cartridges • Maintain print cartridges • Printer Toolbox Install print cartridge[...]
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Pagina 60
You can find the selecti on number in three pla ces: • Selection numbe r label: Look at the label on the print cartridge that you are replacin g. 1 Selection number label • Printer documentati on: For a list of pr int cartridge sele ction numbers, see the reference guide that came with the pri nter. • Print Cartridge Inform ation dialog box: [...]
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Pagina 61
4. Slide the print cart ridge out of the cradle. 1 Press the Power button 2 Open the printer cover 3 Push down on the print cartridge 4 Slide the print cartridge out of the cradle 5. Remove the repla cement print cartridg e from its packaging and car efully remove the plastic tape. Hold t he print cartridge so that t he copper strip is on the bot t[...]
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1 Ink nozzles 2 Copper contacts 6. Slide the print cartrid ge firmly into the crad le at a slight upward ang le until you feel resistance. 7. Push the cartridge in to the cradle. You hear a snap when th e print cartrid ge is correctly positi oned. 8. Close the printer cover. 9. Align the print cartrid ges for optimum p rint quality. For information[...]
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Pagina 63
To align print car tridges 1. Load Letter or A4 unu sed plain white pap er in the paper tray . 2. Open the pri nter Toolbox . 3. Click Align the Print Cartridges . 4. Click Align , and then follow the onscreen instructions. The HP Printer prints a test page, aligns the prin t cartridges, and calibra tes the printer. Recycle or discard the test page[...]
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View estimated ink levels Follow these instru ctions to view the est imated ink levels of the print cartrid ges that are installed in the printer: NOTE: Ink from the cartridges is used in the printing pro cess in a number of differen t ways, including in the initial ization process, whi ch prepares the de vice and cartridges for printing, and in pr[...]
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Pagina 65
Manually clean print cartridges If the HP Printer is used in a dusty environm ent, a small amount of debris can accumulate on the print cartrid ge contacts. This debri s can cause ink streaks on printed pages. The problem can be corrected b y manually cleani ng the print ca rtridge contacts. You need the follow ing items t o clean the print cartri [...]
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Maintain print cartridges Follow these guidelines to m aintain and store HP print cartrid ges and to en sure consistent print quali ty. • Print cartridge storage and han dling • Print cartridge protector Print cartridge storag e and handling Follow these guid elines to help main tain HP print cartridges and ensure co nsistent print quality: •[...]
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Pagina 67
To remove the print cartr idge from the print c artridge protecto r 1. Press down and back on the to p of the protector to release the print cartri dge. 2. Slide the print cartridg e out of the prot ector. CAUTION: Do not drop the print cartridge. Dropp ing the print ca rtridge can damage it. Printer Toolbox The printer Toolbox co ntains a number o[...]
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10 Shop for ink supplies To find the print cartridg e reorder number, see the printed documentati on that came with the HP Printer. You can also use the softw are that came with t he HP Printer to find o ut the reorder number for the prin t cartridge. Yo u can or der print cartridg es online from t he HP Web site. Add itionally, you can cont act a [...]
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11 Troubleshooting • Error messages • Installation p roblems • Power light is on or flashing • Printer does not p rint • Document prin ts slowly • Print cartridge pro blems • Paper problems • Photos do not print corr ectly • Problems with borderless docu ments • Print quality is poo r • Document is mispri nted • If you conti[...]
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"Print cartridge is in the wrong slot" me ssage If you receive thi s error message, the print cartridge is installe d in the wrong side of the print cartridg e cradle. Foll ow the instructions in " Print cartridge is in the wr ong slot" message to resolve th e probl em. "Printing in ink- backup mode" messag e If you re[...]
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Pagina 71
Solution: To resolve the pr oblem 1. Make sure that no USB devices ot her than the printer, t he keyboard, and t he mouse are connect ed to the compu ter. 2. Disconnect and reconne ct the USB cable. 3. Make sure that the printer i s connected directly to a USB port on the compute r (instead of through a U SB hub). 4. If the installat ion program st[...]
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Printer name doe s not appear Solution: If the pri nter software seems to install correc tly, but the pri nter name does not appear in the l ist of printers wh en you click Print on the File menu or in th e Printers folder in Control Panel, try reinsta lling the printe r software. To reinstall the printer software 1. Quit any antivirus prog rams or[...]
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• If the Power light is on , the printer is either pri nting or ready to print. • If the Power light is off , the prin ter is off. • If the Power light is fla shing , see the fo llowing informa tion. • What the flas hing light me ans • If an error message appe ars • If no error message appe ars What the flashing light means The Power li[...]
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Pagina 74
• The printer is t urned on. • The print cartridge s are the correct print cartridges for the prin ter and are properly installed. For more information, see Print cartridges and Instal lation instru ctions . • The paper or other me dia is correctly loaded in t he paper tray. • The printer cove r is closed. • The rear access door is at tac[...]
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Pagina 75
After resolving a pr int job that is st alled in the print queue, the p rint queue still might not be clear. In tha t situation, you ne ed to stop and then restart the print service. To stop and restart the print service 1. For Window s 2000 and Vista, cl ick Start , click Control Panel , and then click Administrative Tools . For Window s XP, click[...]
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Pagina 76
Document prints slowly If the printer prints slo wly, there could be severa l reasons. For more i nformation, check the following topi cs: • Multiple softw are programs a re open • Complex documents, graphics, or phot os are printing • Best or Maximu m dpi print mode is selecte d • Printer is in ink-b ackup mode • Printer software is outd[...]
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Pagina 77
Print cartridge problems If the printer slows do wn or cannot print, th ere could be a problem with the prin t cartridge. For more information, check the follow ing topics: • Incorrect or missing print cartridge • Print cartridge is faulty or not installed properl y • " Print cartrid ge is in the wron g slot" message • Low on i nk[...]
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Pagina 78
If the Power li ght is flashing, visit H P Technical Support at www.hp.com/support . Print cartridge is faulty or not installed pr operly Cause: The printer cannot print i f the print cartridges are fa ulty, or if they are not installed properly. Solution: To resolve the pr oblem 1. Raise the pri nter cover. 2. Do one of the f ollowing: • If an e[...]
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Pagina 79
a refilled or remanufacture d print cartridge, or a cartridge that has been used in another printer, the ink level indicat or will be inaccura te or unavailable. For information o n how to replace print cart ridges, see Rep lace print cartridges . "Printing in i nk-backup mode" mess age Cause: When the printer detects tha t only one print[...]
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Pagina 80
Paper jam To clear a paper jam 1. Remove the paper f rom the input t ray. 2. If you are print ing labels, verify that a label did not be come detached fro m the label sheet while p assing through the printer. 3. Turn off the printe r. 4. Disconnect the pri nter power cord from t he electrical outlet. 5. Remove the rear access do or. Press the handl[...]
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Pagina 81
Printer does not feed paper Solution: Try one or more of th e following solutions: • Reduce the number of sheets in the paper tray . • Remove the paper f rom the paper tray, and t hen reload it. • Use a different typ e of paper. Out-of-pap er message Follow the approp riate steps for the con dition that exist s. • If the input tray co ntain[...]
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Pagina 82
Photos do not print correctly If your photos do not pri nt correctly, check the p aper tray or printer p roperties. • Check the paper tray • Check the printer properties Check the pape r tray 1. Verify that the p hoto paper i s placed in the p aper tray with the sid e to be printed on facing down. 2. Slide the paper f orward until it stop s. 3.[...]
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Pagina 83
Image is pr inted at an angle Verify that no problem exists w ith the sour ce image. For e xample, if yo u are printing a scanned image, verif y that the imag e was not crooked whe n it was scanned. If the problem is not caused by the source im age, follow these ste ps: 1. Remove all paper from the input tray. 2. Load the paper correctly in the inp[...]
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Pagina 84
For small photo pape r If the printout has an unwanted b order, try the follo wing solutions: • Align the print cartridges . • Open the Printer Properties di alog box , click the Features tab, and verify that the selected paper size ma tches both the paper si ze that the photo is formatted for and the size of the pap er that is loaded in the pr[...]
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Pagina 85
Print quality is poor If you are having pr oblems with print quality, try t he solutions in t his section and ob serve the followin g guidelines: • Replace refilled or em pty cartridges. • Check the device se ttings to make sure tha t the print mod e and paper selectio n is correct for the paper and the task . For more information, see Select a[...]
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Pagina 86
• Verify that the prot ective piece of plastic tape has been removed from the print cartridges. 1 Remove plastic tape • Consider selecting a higher print q uality . Blank pages print Solution: • The protecti ve piece of plasti c tape might stil l be attached to the print cart ridges. Verify that the pl astic tape has been removed fr om the pr[...]
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Pagina 87
• Envelope i s printed a t an angle • Document does no t reflect the new p rint settin gs Text and images are misaligned If the text an d images on your printo uts are misaligned, then align the pri nt cartridges. Document is printed off-center or at an angl e 1. Verify that the paper is correctl y placed in the input tray. 2. Verify that the p[...]
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Pagina 88
A HP support • Ink cartridge warranty information • Support process • HP support by phone Ink cartridge warranty information The HP cartridge(s) warranty is applicable when t he product is used in its designated HP p rinting device. This warranty does not cover HP ink produ cts that have been refilled, re manufactured, refurbished, misused, o[...]
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Pagina 89
HP support by phone • Phone support period • Placing a call • After the phone support period Phone support per iod One year of phone support is available in North America, Asia Pacific, and L atin America (including Mexico). To determine the duration of phone supp ort in Europe, the Middle East, and Africa , go to www.hp.com/support . Standar[...]
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Pagina 90
B Technical information • Printer specifications • Environmental product stewardship program • Regulatory notices Printer specifications The HP Printer has the following specifications and re quirements. Physical specifications Printer dimension: 143.5 mm high x 492 mm wide x 206 mm, 414 mm extended deep (5 .65 inches high x 16.9 inches wide [...]
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Pagina 91
• Recycling program • HP inkjet supplies recycli ng program • Energy consumption • Disposal of waste equipment by users in private households in the Europea n Union Paper use This product is suited for the use of recycled paper according to DIN 19309 and EN 12281 :2002. Plastics Plastic parts over 25 grams are marked according to internatio[...]
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Pagina 92
Disposal of waste equ ipment by users in pri vate households in the European Unio n Regulatory no tices • FCC statement • LED indicator statement • Notice to user s in Korea Appendix B 90 Technical information Technical information[...]
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Pagina 93
• VCCI (Class B) compliance statement for users in Japan • Notice to users in Japan about the power cord • Toxic and hazardous substance ta ble • HP 910 Printer declaratio n of conformity FCC statemen t LED indicator sta tement Notice to user s in Korea Regulatory notices 91 Technical information[...]
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Pagina 94
VCCI (Class B) compliance sta tement for users in J apan Notice to users in Japa n about the power cord Toxic and hazard ous substance ta ble Appendix B 92 Technical information Technical information[...]
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Pagina 95
HP 910 Printer d eclaration of con formity Regulatory notices 93 Technical information[...]
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Pagina 96
Index A accessibility 2 after the support period 87 aligning print cartridges 60 B booklet printing 40 borderless printing 80 bound two-sided printing 51 brochure printing 38 buttons Cancel button 11 Power button 10 C calling HP support 87 CD/DVD tattoo printing 36 cleaning print cartridges automatically 61 print cartridges manually 63 printer body[...]
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Pagina 97
photo printing borderless photos 21 photos with a border 23 saving money 27 photo printing problems verifying print settings 80 photos digital 25 do not print correctly 80 placing a call 87 postcard printing 33 poster printing 42 power light is flashing if an error message appears 71 if no error message appears 71 presentation printing 52 print car[...]
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Pagina 98
print is faded 83 printer 67 printer does not feed paper 79 printer is not printing 71 printer is stalled 73 printer name does not appear 70 text and images are misaligned 85 unwanted border on photo 81 two-sided printing 48 U Unknown Device message 69 updates downloading for software 56 HP Photosmart Software 56 USB connecting the printer 20 W Wha[...]