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HP (Hewlett-Packard) J3500/J3600 manuale d’uso - BKManuals

HP (Hewlett-Packard) J3500/J3600 manuale d’uso

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Un buon manuale d’uso

Le regole impongono al rivenditore l'obbligo di fornire all'acquirente, insieme alle merci, il manuale d’uso HP (Hewlett-Packard) J3500/J3600. La mancanza del manuale d’uso o le informazioni errate fornite al consumatore sono la base di una denuncia in caso di inosservanza del dispositivo con il contratto. Secondo la legge, l’inclusione del manuale d’uso in una forma diversa da quella cartacea è permessa, che viene spesso utilizzato recentemente, includendo una forma grafica o elettronica HP (Hewlett-Packard) J3500/J3600 o video didattici per gli utenti. La condizione è il suo carattere leggibile e comprensibile.

Che cosa è il manuale d’uso?

La parola deriva dal latino "instructio", cioè organizzare. Così, il manuale d’uso HP (Hewlett-Packard) J3500/J3600 descrive le fasi del procedimento. Lo scopo del manuale d’uso è istruire, facilitare lo avviamento, l'uso di attrezzature o l’esecuzione di determinate azioni. Il manuale è una raccolta di informazioni sull'oggetto/servizio, un suggerimento.

Purtroppo, pochi utenti prendono il tempo di leggere il manuale d’uso, e un buono manuale non solo permette di conoscere una serie di funzionalità aggiuntive del dispositivo acquistato, ma anche evitare la maggioranza dei guasti.

Quindi cosa dovrebbe contenere il manuale perfetto?

Innanzitutto, il manuale d’uso HP (Hewlett-Packard) J3500/J3600 dovrebbe contenere:
- informazioni sui dati tecnici del dispositivo HP (Hewlett-Packard) J3500/J3600
- nome del fabbricante e anno di fabbricazione HP (Hewlett-Packard) J3500/J3600
- istruzioni per l'uso, la regolazione e la manutenzione delle attrezzature HP (Hewlett-Packard) J3500/J3600
- segnaletica di sicurezza e certificati che confermano la conformità con le norme pertinenti

Perché non leggiamo i manuali d’uso?

Generalmente questo è dovuto alla mancanza di tempo e certezza per quanto riguarda la funzionalità specifica delle attrezzature acquistate. Purtroppo, la connessione e l’avvio HP (Hewlett-Packard) J3500/J3600 non sono sufficienti. Questo manuale contiene una serie di linee guida per funzionalità specifiche, la sicurezza, metodi di manutenzione (anche i mezzi che dovrebbero essere usati), eventuali difetti HP (Hewlett-Packard) J3500/J3600 e modi per risolvere i problemi più comuni durante l'uso. Infine, il manuale contiene le coordinate del servizio HP (Hewlett-Packard) in assenza dell'efficacia delle soluzioni proposte. Attualmente, i manuali d’uso sotto forma di animazioni interessanti e video didattici che sono migliori che la brochure suscitano un interesse considerevole. Questo tipo di manuale permette all'utente di visualizzare tutto il video didattico senza saltare le specifiche e complicate descrizioni tecniche HP (Hewlett-Packard) J3500/J3600, come nel caso della versione cartacea.

Perché leggere il manuale d’uso?

Prima di tutto, contiene la risposta sulla struttura, le possibilità del dispositivo HP (Hewlett-Packard) J3500/J3600, l'uso di vari accessori ed una serie di informazioni per sfruttare totalmente tutte le caratteristiche e servizi.

Dopo l'acquisto di successo di attrezzature/dispositivo, prendere un momento per familiarizzare con tutte le parti del manuale d'uso HP (Hewlett-Packard) J3500/J3600. Attualmente, sono preparati con cura e tradotti per essere comprensibili non solo per gli utenti, ma per svolgere la loro funzione di base di informazioni e di aiuto.

Sommario del manuale d’uso

  • Pagina 1

    HP Off i cej et J3 5 00/J3 6 00 User G uid e[...]

  • Pagina 2

    [...]

  • Pagina 3

    HP Officejet J3500/J3600 All-in-One series User Guide[...]

  • Pagina 4

    Copyright information © 2007 Copyright Hewlett-Packard Development Company, L.P. Hewlett-Packard Com pany notices The information contained in this document is subject to change without notice. All rights reserved. Repro duction, adaptation, or translation of this material is prohibited without prio r written permission of Hewlett-Packard, except [...]

  • Pagina 5

    Contents 1 Get started Find other resources for the prod uct ......................... ....................................... .........................9 Understand the device parts............. ..................... ................. .................... .................... ......... .10 Front view.............................. ..................[...]

  • Pagina 6

    Print on special and custom -sized media............................................ .....................................29 Print on special or cu stom-sized media (Windows)................................. ...........................30 Print on special o r custom-sized media (Mac O S )........ ............. ................ ............... ......[...]

  • Pagina 7

    6F a x Send a fax..................................................................................................................... ...........47 Send a basic fax.................................... ...................................... ..................................... ..47 Send a fax manually from a phone.............. ...................[...]

  • Pagina 8

    Use device management to ols.................................................................................................70 Toolbox (Windows).................. ............................... ............................. ........................ .......7 0 Open the Toolbox.................. .....................................................[...]

  • Pagina 9

    Solve printing problems........................................... ............................................. ................ ..116 The device shuts down unexpe ctedly.................. ...................... ....................... ................117 Error message appears on cont rol-panel display..............................................[...]

  • Pagina 10

    A HP supplies Order printing supplies online............... ......................... ................................. ........................ 14 5 Supplies.................. .......................... ..................... ......................... .......................... ... ....... ....145 Print cartridges.............. ............. ......[...]

  • Pagina 11

    Declaration of conformity..................... ............................... ......................... ......................... ..169 Environmental product stewar dship program .........................................................................170 Paper use....................................................................................[...]

  • Pagina 12

    8[...]

  • Pagina 13

    1 Get started This guide provides d etails about how to use the device and to resolve problems. • Find other reso urces for the product • Understand the device parts Find other resources for the product You can obtain produ ct information and further troub leshooting resour ces that are not included in thi s guide from the followin g resources:[...]

  • Pagina 14

    Resource Description Location HP telephone sup port Lists information to contact HP. During the warranty period, this support is often free of charge. For more information, see Obtain HP telephone sup port . HP photo and imaging software help Provides information abo ut using the software. For more information, se e Use the HP photo and imaging sof[...]

  • Pagina 15

    10 Document catcher extender 11 Handset Printing supplies ar ea 1 Print cartridge door 2 Print cartridges NOTE: The HP Officejet J3500 supp orts a black print ca rtridge only. Back view 1 Power connection 2 Rear universal serial bus (USB) port 3 Fax ports (1-LINE and 2- EXT) 4 Rear door 5 Rear door access tab (continued) Understand the device parts[...]

  • Pagina 16

    Control pa nel buttons and lights The followi ng diagram and related table provide a q uick reference to t he control pane l features. Label Name and Description 1 Speed Dial : Selects a speed dial number. 2 Redial/Pause : Redials the most recently dialed number or inserts a 3-second pause in a fax number. 3 Lighter / Darker : Lightens or darkens b[...]

  • Pagina 17

    Label Name and Description 14 Start Black : Starts a black- and-white copy, scan, or fax job. Start Color : Starts a color copy, scan, or fax job (HP Officejet J3600 only.) 15 Cancel : Stops a job, exits a menu, or exits settings. 16 Right arrow: Increases values on the display. 17 OK : Selects a menu or a setting on the display. 18 Left arrow: Dec[...]

  • Pagina 18

    Chapter 1 14 Get started[...]

  • Pagina 19

    2 Use the device This section contai ns the following topics: • Use control pane l menus • Control-panel messa ge types • Change device se ttings • Use the HP So lution Cente r (Windows) • Use the HP photo and imaging software • Text and symbols • Load origi nals • Select print medi a • Load medi a • Print on special a nd custom[...]

  • Pagina 20

    Status messages Status messages refl ect the current state of the device. They inform you of normal operation and re quire no action to cle ar them. They change a s the state of the device changes. Whenever the d evice is ready, not busy, an d has no pending wa rning messages, the status message READY appears if the device is turned on. Warning mes[...]

  • Pagina 21

    To change settings from the HP Solution Center (Windows ) ▲ See Use the HP phot o and imaging so ftware . To change settings from the HP photo a nd imaging software (Ma c OS) 1. Click the HP Devi ce Manager icon i n the Dock. 2. Select the de vice in the Devices dr op-down menu. 3. On the Information and Settings menu, click an item that you w an[...]

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    the entry point serves a s the launching pad for t he HP photo and ima ging software and services. To open the HP Photosmart Software on a Win dows computer 1. Do one of t he following: • On the Window s desktop, double-click the H P Photosmart Sof tware icon. • In the system tray at the far right of the Windows taskbar , double-click the HP Di[...]

  • Pagina 23

    remainder of the number. A pause is useful if you need to gain access to an out side line before dialing the fax number. NOTE: If you want to enter a symbol in your fax number, such as a dash, you need to enter the symbol by using the keypad. Type numbers and tex t on the control-p anel keypad You can enter text or symbols by using the keyp ad on t[...]

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    Availabl e symbols for dia ling fax numbe rs To enter a symbol, such as *, press Symbols repeated ly to scroll through th e list of symbols. The fo llowing table pr ovides the sym bols that you ca n use in a fax or phone number sequence, fax header informa tion, and sp eed-dial ent ries. Available symbol s Description Available when entering * Disp[...]

  • Pagina 25

    To load an original i n the document feede r tray 1. Load your origina l, with the print side down , into the docum ent feeder tray. Pl ace the pages so that the top edge of the document g oes in first. Slide the me dia into the automatic document f eeder until you hear a beep or see a message on the display indicating that th e loaded pages w ere [...]

  • Pagina 26

    Cards and enve lopes • Avoid envelopes th at have a very slick finish, self -stick adhesives, clasps, or windows. Also avoid cards and envelop es with thick, irregu lar, or curled edg es, or areas th at are wrinkled, to rn, or otherwise da maged. • Use tightly co nstructed envelo pes, and make sure the f o lds are sharpl y creased. • Load env[...]

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    Type Size A2: 111 x 146 mm (4.4 x 5.8 inches) DL: 110 x 220 mm (4.3 x 8.7 inches) C6: 114 x 162 mm (4.5 x 6.4 inches) Transparency film Letter: 216 x 279 mm (8.5 x 11 inches) A4: 210 x 297 mm Premium photo paper 10 x 15 cm (4 x 6 inches) Letter: 216 x 280 mm (8.5 x 11 inches) A4: 210 x 297 mm Cards Index card: 127 x 203 mm (5 x 8 inches) A4: 210 x [...]

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    Set minimum margins NOTE: The HP Officeje t J3500 does not supp ort envelopes and cards. Top (leading edge) Bottom (trailing edge) Left and Ri ght margins U.S. (Letter, Legal, Executive) 1.5 mm (0.06 inches) 12.7 mm (0.50 inches) 6.4 mm (0.25 inches) ISO (A4, A5) and JIS (B5) 1.8 mm (0.07 inches) 12.7 mm (0.50 inches) 3.2 mm (0.13 inches) Envelopes[...]

  • Pagina 29

    2. Flip the tray ex tender up tow ard you. NOTE: When you use leg al-size paper, le ave the tray ext ender closed. 3. Tap a stack of paper on a f lat surface to align the edges, and then check t he paper for the follow ing: • Make sure it is free of rips, dust, wrin kles, and curle d or bent edges. • Make sure all the paper i n the stack is the[...]

  • Pagina 30

    4. Insert the stack of paper i nto the input tray wit h the short edge f orward and the print side down. Slid e the stack of pa per forward until it stops. CAUTION: Make sure that the device i s idle and silent when you load paper into the input tray. If it is servicing the print ca rtridges or otherwi se engaged in a task, the paper stop inside th[...]

  • Pagina 31

    To load 10 x 15 cm ( 4 x 6 inch) photo pa per with tab in the i nput tray 1. Remove all paper from the input tray. 2. Insert the stack of photo pa per into the far-right sid e of the input tray w ith the short edge forward and the print side down. Slide th e stack of photo paper f orward until it stops. Load the photo paper so t h at the tabs are c[...]

  • Pagina 32

    Load envelop es (HP Officejet J3600 only) You can load one or mo re envelopes into th e input tray of the de vice. Do not use shiny or embossed envelope s or envelopes that have clasps or w indows. NOTE: For specific det ails on how to form at text for printing on envelo pes, consult the help files in your word processing software. For best resul t[...]

  • Pagina 33

    HP Premium Inkje t Transparency Fi lm and HP Pr emium Plus Inkj et Transparency Film ▲ Insert the film so that the whit e transparency stri p (with arro ws and the H P logo) is on top and is going in to the input tray fi rst. NOTE: The device cannot auto matically detect the pape r size or paper type. For best results, set the p aper type to tran[...]

  • Pagina 34

    Print on special or cus tom-sized media (Windows) To print on special o r custom-sized m edia 1. Load the appropriat e media. For more inf ormation, see Load media . 2. With a document open , click Print on the Fi le menu, an d then click Setup , Propert ies , or Preferenc es . 3. Click the Paper/Features tab. 4. Select the media size from the Size[...]

  • Pagina 35

    Set up speed-dial entries You can set up frequentl y used fax numbe rs as speed-dial en tries. This lets you di al those numbers quickly by using t he control panel. T he first five entries for each of these destinations are a ssociated with the five speed-di al buttons on the control pan el. Set up fax numb ers as speed- dial entrie s or groups Yo[...]

  • Pagina 36

    A group member mu st be a member of th e speed-dial li st before you can add the member to a speed-dial group. You ca n add up to 20 fax num bers to each group (with up to 50 characters for each fax num ber). • HP Photosmart Software (Wi ndows) : Open the H P Photosmart Software and fo llow the instructi ons in the onscre en Help. • HP Device M[...]

  • Pagina 37

    3P r i n t This section contai ns the following topics: • Change print setting s • Print on both si des (duplexing ) • Cancel a pri nt job Change print settings You can change print setti ngs (such as paper size or type) from an application or the printer driver. Change s made from an application take p recedence over changes made from the pr[...]

  • Pagina 38

    Change settings (Mac OS) To change the settings 1. On the File menu, click Page Setup . 2. Change the setti ngs that you want (such as paper size), and then click OK . 3. On the File menu, click Print to open the p rinter driver. 4. Change the setting s that you want (such as media type), an d then click OK or Print . NOTE: The settings th at are a[...]

  • Pagina 39

    7. Choose a booklet layout fro m the Booklet Layou t drop-down list, if you w ant. 8. Change any othe r settings, an d then click OK . 9. Print your document. To print on bo th sides of a pag e (Mac OS) 1. Load the appropriate media . For more informati on, see Guidelines for printing on bot h sides of a page and Lo ad media . 2. With the document [...]

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    Chapter 3 36 Print[...]

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    4C o p y This section contai ns the following topics: • Make copies from th e control pan el • Change the copy settings • Set the number of copies • Set the copy paper size • Set the copy paper type • Change copy sp eed or qual ity • Resize an orig inal to fit onto letter or A4 pape r • Copy a legal-size document onto l etter paper [...]

  • Pagina 42

    When you change cop y settings, the chang es are for the current copy j ob only. You must set the changes as def aults for the settin gs to apply to all fu ture copy jobs. To save the curre nt settings as defaults for future jobs 1. Make any necessary chan ges to the settings in the Copy Menu . 2. Press Copy Menu , and then press the arrow keys u n[...]

  • Pagina 43

    To set the paper type for co pies from the contr ol panel 1. In the Copy area, press Copy M enu repeatedly u ntil Paper Type appears. 2. Press until the appropri ate paper type appears. 3. Press START COPY Black or START COPY Color . Refer to the follo wing table to det ermine which paper type setting to choose based on the paper loaded in t he inp[...]

  • Pagina 44

    Resize an original to fit onto letter or A4 paper If the image or text on your original fills the ent ire sheet with no m argins, use Fit to Page or Full Page 91% to reduce your original and pre vent unwanted cropping of th e text or images at the edges of the sheet. TIP: You can also use Fit to Page to en large a small pho to to fit within the pri[...]

  • Pagina 45

    NOTE: The HP Officejet J3500 supports black and white copi es on plain paper only. To copy a legal-size doc ument onto letter pap er from the control panel 1. Make sure you have pa per loaded in the inp ut tray. 2. Load your legal-size docum ent print side dow n in the document feeder tray. Place the page in th e document f eeder tray so tha t the [...]

  • Pagina 46

    The Mixed enhance ment is the defaul t option. Use the Mixed enhancement to sh arpen edges of most ori ginals. NOTE: The HP Office jet J3500 supports bl ack and white copies on pl ain paper only. To copy a blurred documen t from the control panel 1. Make sure you ha ve paper loaded in the input t ray. 2. Load your original pri nt side down in the d[...]

  • Pagina 47

    5 Scan You can scan originals and sen d them to a variet y of destinations, such as a folder on the network or a program on a com puter. You can use th e control panel, t he HP photo and imaging software, and TWAIN-compliant or WIA-compliant programs on a comp uter. This section contai ns the following topics: • Scan an origina l • Scan from a [...]

  • Pagina 48

    To send a scan to a program o n a computer from the co ntrol panel 1. Load the original in the ADF. For more info rmation, see Load orig inals . 2. Press the Scan Menu or Scan To butt on. 3. Press the arrow keys to select the program that you want to u se (such as the HP photo and imag ing software), and then press OK . 4. Press START SCAN . Scan f[...]

  • Pagina 49

    Edit a scanned photo or graphic You can edit a scanned p hoto or graphic usi ng the HP Photosmart Sof tware. Use t his software to ad just the brigh tness, contrast, color saturation, and more. You ca n also rotate the image using t he HP Photosmart Softw are. For more information, see the onscreen HP Photo smart Software Help. Edit a scanned docum[...]

  • Pagina 50

    Chapter 5 46 Scan[...]

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    6F a x You can use the device to send and receiv e faxes, including co lor faxes. You can schedule faxes to be sent a t a later time and set up spe ed-dials to send fa xes quickly and easily to frequentl y used numbers. From the co ntrol panel, you can also set a num ber of fax options, such as resol ution and the cont rast between light ness and d[...]

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    NOTE: If you need print ed confirmation th at your faxes were successfully sent, enable fax confirmation before sending any faxes. TIP: You can also send a fax manual ly from a phone or by using monitor di aling. These features all ow you to control th e pace of your dial ing. They are also useful when you want to use a callin g card to charge the [...]

  • Pagina 53

    3. If the recipient answ ers the telephone, you can engage in a co nversation before sending your fax. NOTE: If a fax machine an swers the call, y ou will hea r fax tones fr om the receiving fax machine. Pro ceed to the next step t o transmit the fax. 4. When you are ready to send the fax, press START FAX Black or START FAX Color . NOTE: If prompte[...]

  • Pagina 54

    NOTE: Make sure the volume is tu rned on, or you wi ll not hear a dial tone . NOTE: The HP Officeje t J3500 suppo rt s black-and-whit e faxes only. To send a fax us ing monitor dia ling from the control panel 1. Load your origin als. For add itional informat ion, see Load an original in the automatic document feed er (ADF) . 2. Press START FAX Blac[...]

  • Pagina 55

    You can only schedule one fax to b e sent at a time. You ca n continue to send faxes normally, however, while a fax is scheduled. NOTE: You can only send faxes in bl ack and white due to mem o ry limitations. To schedule a fax from the contr ol panel 1. Load your originals prin t side down into the document f eeder tray. 2. In the Fax area, press F[...]

  • Pagina 56

    3. Press START FAX Black . 4. When prompted, load your originals print side up and top first in th e center of the document feede r tray. For additional information, see Load an original in the automatic document fe eder (ADF) . 5. Press START FAX Black again. You can send a fax to mult iple recipien ts at once by grouping i ndividual speed di al e[...]

  • Pagina 57

    Send a color origina l or photo fax (HP Officejet J36 00 only) You can fax a color original or pho to from the device. I f it determines tha t the recipient's fax machine only supp orts black-and-white f axes, the fax is se nt in black and white. HP recommends tha t you use only color originals f or color faxing. To send a color origina l or p[...]

  • Pagina 58

    The followi ng resolution settings are a vailable fo r sending faxe s: Fine , Very Fine , Photo , and Standard . • Fine : provid es high-quality text suita ble for faxing most docume nts. This is the default setting. When sendi ng faxes in color, the device always uses the Fin e settin g. • Very Fine : provides the best quali ty fax when you ar[...]

  • Pagina 59

    4. In the Fax area, press Fax Menu repeatedly u ntil Lighter / Darke r appears. 5. Press to lighten the fax or press to darken it, and then press OK . The indicator moves to the left or right as you press an arrow button. 6. Press START FAX Black . If the device de tects an original load ed in the automat ic document feeder, it sends the document t[...]

  • Pagina 60

    NOTE: The HP Officejet J350 0 can receive black -and-white faxes on ly. • Receive a fax manuall y • Set up backup fax reception • Reprint received faxes from memory • Poll to receive a fax • Forward faxes to anot her number • Set the paper size fo r received fa xes • Set automatic reduction for inco ming faxes • Block junk fax numbe[...]

  • Pagina 61

    The followin g Backup Fax Re ception modes are available: On The default setting. When Backup Fax Reception is On , the device stores all received faxes in memory. This enable s you to reprint up to eight of the most recently printed faxes if they are still saved in memory. NOTE: When device memory is low, it overwrites the oldest, printed faxes as[...]

  • Pagina 62

    Depending on the sizes of the fa xes in memory, you can rep rint up to eight of th e most recently print ed faxes, if they are still in memory. For example, you mi ght need to reprint your faxes if you lost the copy of your last printout. To reprint faxes in memor y from the con trol panel 1. Make sure you ha ve paper loaded in the input t ray. 2. [...]

  • Pagina 63

    HP recommends that yo u verify the number you are forwarding to is a w orking fax line. Send a test fax to ma ke sure the fax m achine is able to receive your forwarded f axes. To forward faxes from the contro l panel 1. Press Setup . 2. Select Advance F ax Setup , and then select Fax Forwarding Black Only . 3. Press the right arrow button until On[...]

  • Pagina 64

    the image of the incoming fax is reduced to fi t on one page, if possible. If this featu re is turned off, info rmation that does n ot fit on the first p age is printed on a second p age. Automatic Reduction is useful when you receive a legal-size fax and letter-size paper is loaded i n the input tray. To set automatic reduction from the cont rol p[...]

  • Pagina 65

    4. Press the right arrow butto n to scroll through the numbers from whi ch you have received faxes. When the n umber you want to block appea rs, press OK to sele ct it. 5. When the Select Another? prompt appears, do one o f the followin g: • If you want to add another number to the l ist of junk fax numbers , press Yes , and then repeat step 4 fo[...]

  • Pagina 66

    • Set the dial type • Set the redial options • Set the fax speed Configure th e fax header The fax header prints your name and fax number on th e top of every fax you send. HP recommends that yo u set up the fax header by using the software that you install ed with the device. You can also set u p the fax header from the control panel, as de [...]

  • Pagina 67

    monitors the line. If the device de tects fax tones, it receives th e fax. If the call is a voi ce call, the answering machine re cords the inco ming message. To set the number of rings before answering via the contr ol panel 1. Press Setup . 2. Press Basic Fax Setu p , and then press Ring s to Answe r . 3. Enter the appropriat e number of rings by[...]

  • Pagina 68

    Set the dial type Use this proced ure to set tone-dialing or pulse-dialin g mode. The f actory-set defaul t is Tone . Do not change the setti ng unless you know that your phone line cannot use tone dialing. NOTE: The pulse-dialin g option is not available in all countries/ regions. To set the dial type ▲ Control panel : Press Setup , press Basic [...]

  • Pagina 69

    To set the fax speed from the co ntrol panel 1. Press Setup . 2. Select Advanced Fax Se tup , and then press Fax Speed . 3. Select an option using the arrow ke ys, and then pres s OK . Fax over the Internet You may subscribe to a low cost phon e service that allows you to send and receive faxes with your device by using t he Internet. This m ethod [...]

  • Pagina 70

    3. From the control pa nel, press Set up . 4. Select Tools , and then sel ect Run Fax Test . The device displays the st atus of the test on the display and prints a repo rt. 5. Review the repo rt. • If the test passes and you ar e still having problems fa xing, chec k the fax settings listed in the report to veri fy the settings are correct. A bl[...]

  • Pagina 71

    Send & Receive Prints a fax confirmation report fo r every fax you send and rece ive. TIP: If you choose On Fa x Send or Send & Receive , and scan your fax to send from memory, you can include an image of th e first page of the fax on the Fax Sent Confirmation report. Press Setup , press Fax Confirmation , and then press On Fax Send again. [...]

  • Pagina 72

    To print the fax log fr om the control panel 1. On the control pan el, press Setup . 2. Press the arrow key to move down to Print Report , and then press OK . 3. Press the arrow key to move down to Fax Log , and the n press OK . 4. Press OK again to p rint the log. Cancel a fax You can cancel a fax you are sending or receiving at any time. To cance[...]

  • Pagina 73

    7 Configure and manage This section is intende d for the administrator or individua l who is responsible f or managing the device. This secti on contains inf ormation about the followi ng topics. • Manage the device • Use device management tools • Set up faxing for the devi ce • Configure the d evice (Window s) • Configure th e device (Ma[...]

  • Pagina 74

    Use this tool... to obtain the follo wing information.... Cartridge Details button. Click the Cartridge Details button to view information about replacement print cartridges and expiration dates. HP Printer Utility (Mac OS) (supported by HP Officejet J3600 only) Print cartridge information: Open the Information and Support pane l and click Supplies[...]

  • Pagina 75

    Open the Toolbox • From the HP Solution Ce nter, click th e Settings menu, point to Print Settings , and then click Printer Tool box . • Right-click the HP Di gital Imaging M onitor in the tray, p oint to Printer Model Name and then click Display Printer Toolbox . Toolbox tabs The Toolbox co ntains the following t abs. Tabs Conten ts Estimated [...]

  • Pagina 76

    To open the HP Printer Utility from the Printer Setup Utility 1. From the Finder , select Computer from the Go menu. 2. Select the device from the l ist, and then press Utility . 3. Select the device from t he menu, and then press Laun ch Utilit y . HP Printer Utility panels Information and Support panel • Supplies Status: Shows the information a[...]

  • Pagina 77

    Set up faxing (parallel phone systems) Before you begin setting up the device for faxing, determ ine which kind of phone system your country/reg ion uses. The instruct ions for fax setup di ffer depending on whether you have a serial- or parallel-type phone system. • If you do not see yo ur country/region list ed in the table be low, you pro babl[...]

  • Pagina 78

    To determine the best way to set up the device in your h ome or office, f irst read through the questions in this section and re cord your answers. Next , refer to the tabl e in the following sect ion and choose the recomme nded setup ca se based on your answ ers. Make sure to read and answ er the following qu estions in the orde r they are present[...]

  • Pagina 79

    Select your fax setup case Now that you have an swered all the questions about th e equipment and services that share the phone li ne with the device, you are ready to choose th e best setup case fo r your home or o ffice. From the first column in the following t able, choose the comb ination of equip ment and services applicabl e to your home or o[...]

  • Pagina 80

    Other eq uipment /servi ces sharing your fax line Recommended fax setup for parallel-type phone systems Recom mended fa x setup fo r serial-type phone syst ems Voice calls and answering machine (You answered Yes to questions 4 and 6 only.) Case I: Shared voice/fax line with answering machine Not applicable. Voice cal ls, comput er dial-up modem, an[...]

  • Pagina 81

    To set up the device with a sepa rate fax line 1. Using the phone cord supplied in the box wit h the device, connect one end to your telephone wall j ack, then connect the ot her end to the port labele d 1-LINE on t he back of the device. NOTE: If you do not us e the supplied cord to conn ect from the tele phone wall jack to the devi ce, you might [...]

  • Pagina 82

    To set up the devi ce with DSL 1. Obtain a DSL fi lter from your D SL provider. 2. Using the phon e cord supplied in th e box with the device , connect one end to the open port on the DSL filt er, and then connect the oth er end to the po rt labeled 1-LINE on the back of the device. NOTE: If you do not use the supplied cord t o connect from the DSL[...]

  • Pagina 83

    Case D: Fax with a dis tinctive ring ser vice on the same line If you subscribe to a distinctive ring service (through your t elephone company) that allows you to have multiple phone num bers on one phone line, e ach with a different ring pattern, set up the device as descri bed in this sect ion. Figure 7-3 B ack view of the devi ce 1 Telephone wal[...]

  • Pagina 84

    Case E: Shared voice/ fax line If you receive bot h voice calls and fa x calls at th e same phone number, a nd you have no other office e quipment (or voice ma il) on this pho ne line, set up the device as described in this section. Figure 7-4 Back view of the de vice 1 Telephone wall jack 2 Use the phone cord supplied in the box with the device to[...]

  • Pagina 85

    3. Now you need to decide h ow you want the device to a nswer calls, automaticall y or manually: • If you set up the device to answer calls automatically , it answers all incoming calls and receives faxes. The device will not be able to distingu ish between fax and voice calls in this case; if you suspect the call is a voice call, you w ill need [...]

  • Pagina 86

    To set up the device w ith voice mail 1. Using the phon e cord supplied in th e box with the d evice, connect one end to your telephone wa ll jack, then conn ect the other end t o the port labeled 1-LINE on the back of the device. NOTE: If you do not use the sup plied cord to connect fr om the telephone w all jack to the device, you mi ght not be a[...]

  • Pagina 87

    3 Computer with modem To set up the d evice with a computer di al-up modem 1. Remove the white plu g from the port labeled 2-EXT on the back of the de vice. 2. Find the phone cord th at connects from the back o f your computer (your comput er dial-up modem) to a telephone wall j ack. Disconnect t he cord from the telephone wal l jack and plug it in[...]

  • Pagina 88

    1 Telephone wall jack 2 Parallel sp litter 3 DSL/ADSL filter Connect one end of the phone jack that was supplied with the device to connect to the 1-LINE port on the back of the device . Connect the other end of the cord to the DSL /ADSL filter. 4 Computer 5 Computer DSL/ADSL modem NOTE: You will need to purchase a paralle l splitter. A parallel sp[...]

  • Pagina 89

    NOTE: Since your compute r modem shares the ph one line with t he device, you cannot use both you r modem and the devi ce simultaneously. For example, you ca nnot use the device for f axing while you are using your compu ter modem to sen d an e-mail or access the Internet. • Shared voice/fax wit h computer dial -up modem • Shared voice/fax w it[...]

  • Pagina 90

    3 Parallel splitter 4 Computer 5 Telephone To set up the device on the sam e phone line as a co mputer with one pho ne port 1. Remove the white pl ug from the port l abeled 2-EXT on the back o f the device. 2. Find the phone cord that connects fro m the back of your co mputer (your comput er dial-up modem) t o a telephone wall jack. Disconnect the [...]

  • Pagina 91

    Shared voice/fax wi th computer DSL/A DSL modem Use these instructions if your computer has a DSL/ADSL mode m 1 Telephone wall jack 2 Parallel splitter 3 DSL/ADSL filter 4 Phone cord supplied with the device 5 DSL/ADSL modem 6 Computer 7 Telephone NOTE: You will need to purchase a paral lel splitter. A parall el splitter ha s one RJ-11 port on the [...]

  • Pagina 92

    To set up the device with a computer DSL /ADSL modem 1. Obtain a DSL fi lter from your D SL provider. NOTE: Phones in other p arts of the home/office sharing the sa me phone numb er with DSL service w ill need to be connecte d to additional D SL filters, o therwise you will experience noi se when making voice calls. 2. Using the phon e cord supplie[...]

  • Pagina 93

    4 Telephone (optional) To set up the device with a sha red voice/fax line w ith answering ma chine 1. Remove the white plu g from the port labeled 2-EXT on the back of the de vice. 2. Unplug your answering ma chine from the telepho ne wall jack, and connect i t to the port labeled 2-EXT on the back of the device. NOTE: If you do not connect your an[...]

  • Pagina 94

    NOTE: Since your computer di al-up modem shares t he phone line wi th the HP device, you cann ot use both your modem and the device si multaneou sly. For example, you cann ot use the HP device for faxing whil e you are using your computer dial-up modem to send an e-mail or access the Internet. • Shared voice/fax line wit h computer dial -up modem[...]

  • Pagina 95

    6 Comput er with mode m 7 Use the phone cord supplied in the b ox with the device to connect to the "1-LINE" port To set up the d evice on the s ame phone l ine as a computer with one phon e port 1. Remove the white plug from the port lab eled 2-EXT on the b ack of the HP device. 2. Find the phone cord th at connects from the back o f you[...]

  • Pagina 96

    When the phone ring s, your answering machin e answers after the number of rings you have set, and then p lays your recorded greeti ng. The device monitors t he call during t his time, "listening" for fax tones. If inco ming fax tones are detecte d, the device emits f ax reception tone s and receives the fax; if there are no fax tones, th[...]

  • Pagina 97

    To set up the d evice with a computer DSL/ADSL mo dem 1. Obtain a DSL/AD SL filter from yo ur DSL/ADSL p rovider. NOTE: Phones in other parts of the home/off ice sharing the same phone nu mber with DSL/ADSL service w ill need to be connected to addi tional DSL/ADSL filters, otherwise you will experience no ise when maki ng voice calls. 2. Using the[...]

  • Pagina 98

    Since your compute r dial-up modem shares the ph one line with the device, you cannot use both your mo dem and the devi ce simultaneous ly. For example, you cann ot use the device for fa xing if you are u sing your compu ter dial-up mo dem to send an e- mail or access the Internet. There are two d ifferent ways to set up the devic e with your compu[...]

  • Pagina 99

    To set up the d evice on the same phone line as a computer with two ph one ports 1. Remove the white plu g from the port labeled 2-EXT on the back of the de vice. 2. Find the phone cord th at connects from the back o f your computer (your comput er dial-up modem) to a telephone wall j ack. Disconnect t he cord from the telephone wal l jack and plug[...]

  • Pagina 100

    Spain www.hp.es/faxconfig France www.hp.com/fr/faxconfig Ireland www.hp.com/ie/faxconfig Italy www.hp.com/it/faxconfig Configure the device (Windows) You can connect the device d irectly to a computer, o r you can share the device among other users on a network. NOTE: Microsoft Interne t Explorer 6.0 or later must be i nstalled on the com puter sys[...]

  • Pagina 101

    NOTE: You may connect the USB cable at a later time when you need to use the device. You can also share the device wi th other computers usin g a simple form of networking known as locally shared netw orking. For more informati on, see Share the device on a locally shared net work . Connect the de vice before installi ng the software If you connect[...]

  • Pagina 102

    To share the dev ice 1. Click Start , point to Settings , and then click Printers or Pri nters and Faxes . - Or - Click Start , c lick Control Panel , and then double-click Printers . 2. Right-click the device icon, click Proper ties , and then click the Sharing tab. 3. Click the option to share the device, and give it a share name. 4. To share the[...]

  • Pagina 103

    For more informatio n about USB device shari ng, se e the support informat ion on the Apple Web site ( www.app le.com ) or the Apple Macint osh Help on the c omputer. To share the device am ong computer s running Mac OS 1. Turn on printer sh aring on all Macint osh computers (host a nd clients) that are connected to t he printer. Dependi ng on the [...]

  • Pagina 104

    8. After the softwa re is installed, connect t he device to your comput er. 9. Press the Power button to turn the de vice on. After connecting an d turning on the device, you might have to wait several minutes for all of the Plug and Play even ts to complete. 10. Follow the on scree n instructions. When the softwa re installa tion is complete, the [...]

  • Pagina 105

    To uninstall from a Ma cintosh comp uter 1. Launch HP Device M anager . 2. Click Information and Se ttings . 3. Select Uninstall HP AiO Software from the pull-down menu. Follow the onscreen i nstructions. 4. After the software is uni nstalled, restart your computer. 5. To reinstall the sof tware, insert the de vi ce Starter CD into your compu ter&a[...]

  • Pagina 106

    Chapter 7 102 Configure and manage[...]

  • Pagina 107

    8 Maintain and troubleshoot This section contai ns the following topics: • Work with print cartridges • Clean the device • Troubleshootin g tips and resources • Solve printing probl ems • Poor print quality and unexpecte d printouts • Solve paper-feed pro blems • Solve copy proble ms • Solve scan proble ms • Solve fax probl ems ?[...]

  • Pagina 108

    NOTE: Ink from the cartridges is used in the printing pro cess in a number of differen t ways, including in the initial ization process, whi ch prepares the de vice and cartridges for printing. In add ition, some residua l ink is left in the cartrid ge after it is used. F or more information see www.hp.co m/go/inkusage . Handle the print cartridges[...]

  • Pagina 109

    When you receive a low -ink warning message on the display, make sure you have a replacement prin t cartridge availabl e. You should also replace the p rint cartridges when you see faded text or if you expe rience print quality is sues related to the print cartridges. To order print cartridges f or the device, go t o www.hpshopping.com . If pro mpt[...]

  • Pagina 110

    Figure 8-1 Remo ve print cartri dge from the HP Office jet J3500 Figure 8-2 Remo ve print cartri dge from the HP Office jet J3600 4. Pull the print cartri dge toward you out of its slot. 5. If you are removing the print cartridge because it is low or out of ink, recycle the print cartridge. The HP Inkj et Supplies Recycling Program is available in [...]

  • Pagina 111

    6. Remove the new prin t cartridge from its packa ging and, being care ful to touch o nly the black plastic, gent ly remove the plastic ta pe by using the pink p ull tab. 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape CAUTION: Do not touch the copper-colored cont acts or ink [...]

  • Pagina 112

    Figure 8-3 Insert a pr int cartridge in the HP Officejet J3500 Figure 8-4 Install a print cartridg e in the HP Officejet J36 00 8. Close the print cartridge door. Align the print cartridg es The HP All-in-One prompts you to align cartridges every time you inst all or replace a print cartridge. You can also align the print cartrid ges at any time fr[...]

  • Pagina 113

    To align the print cartri dges from the contro l panel when prompted 1. Make sure you have le tter or A4 unused plain wh ite paper loaded in the input t r ay, and then press OK . 2. The device prints a test page and calibrates the printer. Re cycle or discard t he page. NOTE: If you have colored paper loa ded in the input tray whe n you align the p[...]

  • Pagina 114

    NOTE: The HP Officejet J35 00 supports one black prin t cartridge only. To clean the print cartr idges from the control panel 1. Load letter, A4, or legal unused plain w hite paper into the input tray. 2. Press Setup . 3. Press 6 , then press 1 . This selects Tools and then sele cts Clean Print Cartridge . The device prints a page th at you can rec[...]

  • Pagina 115

    Make sure you have the f ollowing mat erials available: • Dry foam rubber swabs, lint-free clot h, or any soft ma terial that wi ll not come ap art or leave fibe rs. TIP: Coffee fil ters are lint-free and w ork well for cleaning print cartri dges. • Distilled, fi ltered, or bottle d water (tap water might contain contami nants that can damage t[...]

  • Pagina 116

    7. Clean only the copp er-colored contacts. Allow the pri nt cartridges to dry fo r approximately t en minute s. 1 Copper-colored conta cts 2 Ink nozzles (do not clean) 8. Slide the print cartridge back into th e slot. Push the print cartridge fo rward until it clicks into place. 9. Repeat if neces sary for the other print cart ridge (HP Officeje t[...]

  • Pagina 117

    To clean the area around the ink no zzles 1. Turn on the device an d open the print cartri dge door. The print carriage moves to the far right side of the device. 2. Wait until the prin t carriage is idle and sile nt, and then unpl ug the power cord f rom the back of the device. NOTE: Depending how long the HP All-in-On e is unplugged, the date and[...]

  • Pagina 118

    Clean the device To ensure that your copies and scans rema in clear, you might ne ed to clean t he glass strip or whi te strip insi de the automatic docu ment feeder. You might also want to dust the exterior o f the HP All-in-One . Clean the glass strip Minor debris can accu mulate on the w hite strip located inside the aut omatic document feeder. [...]

  • Pagina 119

    4. Close the autom atic document feeder cover. CAUTION: Make sure you close the auto matic document feede r cover before loading any pape r or originals. If you do not close the cover, you might d amage the mechanism. 5. Plug in the powe r cord, and then turn on the device. Clean the wh ite strip Minor debris can accu mulate on the whit e strip loc[...]

  • Pagina 120

    4. If further cleaning is needed, repe at the previous steps using isopropyl (rubbing) alcohol, and wipe the stri p thoroughly with a da mp cloth to remove any resid ual alcohol. CAUTION: Be careful not to spill a lcohol on the glass or exterior of the HP All-in-One, as this might damage the device. 5. Close the automat ic document feeder cove r. 6[...]

  • Pagina 121

    • Something on the pag e is missing or inco rrect • Placement of the t ext or graphics is wrong The device s huts down u nexpectedly Check the power and p ower connections Make sure the device is connected firmly to a functioning alternating curre nt (AC) power outlet. For voltage requirements, see Electri cal specificatio ns . Error message ap[...]

  • Pagina 122

    Device take s a long time to pr int Check the system configu ration and resources Make sure the computer me ets the minimum system requir ements for the device. For more information, se e System requirement s . Check the device software settings Print speed is slo wer when Best or Maximum dpi is selected as the print quality. To increase the print [...]

  • Pagina 123

    electromagnetic f ields. Also, it is recom mended that you us e a USB cable that is less tha n 3 meters (9.8 feet) long to mi nimize the effects of these e lectromagnetic fields. Placement of the te xt or graphics is wrong Check how the media i s loaded Make sure the media width and length guides fit snug ly against the edges of the stack of media,[...]

  • Pagina 124

    • Colors do not lin e up properly • Lines or dots are missing from te xt or graphics Poor quality printouts Check the pr int cartridges Make sure the correct pr int cartridges are install ed and the print ca rtridges are not low on ink. For more information, see Manage the device and Supported print cartridges . Check the paper quality The pape[...]

  • Pagina 125

    Ink is smearing Check the print settings (HP Officejet J36 00 only) • When you print documents that use much ink, allow mo re time to dry before hand ling the printouts. This is especial ly true for tr ansparencies . In the prin ter driver, select the Best print quality, and also in crease the ink drying time an d reduce the in k saturation using[...]

  • Pagina 126

    Colors are printing as black and white (HP Officejet J3600 only) Check the print settings Make sure Print in Grayscale is not sele cted in the printer driver. For mo re information, see Change print setting s . Wrong colors are prin ting (HP Officejet J3600 only) Check the print settings Make sure Print in Grayscale is not sele cted in the printer [...]

  • Pagina 127

    Solve paper-feed problems For information o n resolving jams, see Clear paper jams . Media is not suppor ted for the printer or tray Use only media that is supported for the device. For more informat ion, see Understand specification s for supported media . Media is not pi cked up from the tray • Make sure media is lo aded in the tray. For m ore [...]

  • Pagina 128

    • Make sure the tray i s not overloaded with paper. • Use HP media for optimu m performance an d efficiency. Solve copy problems If the followi ng topics do not hel p, see Support a nd warranty f or information about HP support. No copy came out • Check the power Make sure that the p ower cord is securely connecte d, and the device turne d on[...]

  • Pagina 129

    Size is reduced • The reduce/enl arge or other cop y feature mi ght have been se t from the control panel to reduce the scanned image. C heck the settings for the cop y job to make sure that they are for normal si ze. • The HP photo and imaging softwa re settings might be set to reduce th e scanned image. Chan ge the setti ngs, if needed . See [...]

  • Pagina 130

    • Large, black ty pefaces look splo tchy (not smooth) The default enhancement setting mig ht not be suitab le for the job. Che ck the setting and change it to enhance text or photograp hs, if needed. For more information, see Change the copy setting s . • Horizontal grainy or w hite bands in ligh t-gray to medium-gray areas The default enhancem[...]

  • Pagina 131

    Part of the documen t did not s can or te xt is miss ing • Check the origi nal • Make sure that you loaded the original correctly. F or more information, see Load originals . • Colored backg rounds can cause images in the foreground to blend into t he background. Try adjust ing the settings befo re you scan the origi nal, or try enhancing the[...]

  • Pagina 132

    Error messages appe ar • "Unable to ac tivate TWAIN source " or "An error o ccurred while a cquiring the image" • If you are acqui ring an image fr om another device, such as a digital camera or another scanner, ma ke sure that the other device is TWAIN -compliant. De vices that are not TWAIN -compliant do not w ork with the[...]

  • Pagina 133

    • Graphics look differ ent from the original The graphics sett ings might not be suita ble for the type of scan job th at you are performing. Try changing the grap hics settings. • Take steps to improve the s can quality • Use high-qual ity originals. • Load the media correctly. If the media is load ed incorrectly, it mig ht skew, which cau[...]

  • Pagina 134

    The fax test failed If you ran a fax test and the test failed, review the report for basic info rmation about the error. For more deta iled informat ion, check the report to see which part of the test failed, and then review the appropriate topic in this sect ion for solutions to try. • The "Fax Hardware Test" failed • The "Fax C[...]

  • Pagina 135

    The "Fax Connecte d to Active Telephone Wall Jack" test failed Solution: • Check the connection between t he telephone w all jack and the device to make sure the phone cord is secure. • Make sure you use the phone cord that came with the d evice. If you do not use the supplied ph one cord to connect f rom the teleph one wall jack to t[...]

  • Pagina 136

    Figure 8-5 Ba ck view of th e device 1 Telephone wall jack 2 Use the phone cord supplied in the box with the device to connect to the "1-LINE" p ort 2. After you have conn ected the phone cord to the port labeled 1-L INE, run the fax test again to make sure i t passes and the device i s ready for faxing. 3. Try to send or receive a test f[...]

  • Pagina 137

    port labeled 1-LINE on the back of th e device, and the other end to your te lephone wall jack, as sh own below. 1 Telephone wall jack 2 Use the phone cord supplied in the box with the device to connect to the "1-LINE" port If the phone cord that came with the device is not long enoug h, you can use a coupler to extend the length . You ca[...]

  • Pagina 138

    • Make sure you have correct ly connected the device to the telep hone wall jack. Using the ph one cord suppl ied in the box with the devi ce, connect one end to you r telephone wa ll jack, then connect the oth er end to the port lab eled 1-LINE on t he back of the device. • If you are using a phone splitter, t his can cause faxing problems. (A[...]

  • Pagina 139

    • Other equipmen t, which uses the same phone li ne as the device, might be causing the test to fail . To find out if ot her equipment is causing a problem, discon nect everything from the phone line, and t hen run the test a gain. •I f t h e Fax Line Condition Test passes w ithout the o ther equipment, then one or more pieces of t he equipment[...]

  • Pagina 140

    Solution: • Make sure you used the phone cord supplied in the box with the device to connect to the tel ephone wall jack. On e end of the phon e cord should be con nected to the port labele d 1-LINE on the back of the device and the other end to your telep hone wall jack, a s shown bel ow. 1 Telephone wall jack 2 Use the phone cord supplied in th[...]

  • Pagina 141

    • Make sure the device i s not connecte d to a telephone wa ll jack that is set u p for digital phones. To check if your phone lin e is digital, con nect a regular an alog phone to the li ne and listen for a di al tone. If you do not hear a normal sounding dial tone, it m ight be a phone li ne set up for digita l phones. • If you are using e it[...]

  • Pagina 142

    • Make sure the te lephone you use to init iate the fax call is con nected directly t o the device. To send a fax manually , the telephone must be connected directly to the port la beled 2-EXT on the device, as show n below. 1 Telephone wall jack 2 Use the phone cord supplied in the box with the device to connect to the "1-LINE" p ort 3[...]

  • Pagina 143

    • If you have an a nswering machine o n the same phone li ne with the device , you might have one of the followi ng problems: • Your answering machi ne might not be set up pr operly with the device. • Your outgoing message might be too long or too loud to all ow the device to detect fax tones, and t he sending fax machine mig ht disconnect. ?[...]

  • Pagina 144

    The device cann ot send faxes, but can receive faxes Solution: • The device might be dialing too fast or too soon . You might need to insert some pauses in the numb er sequence. For exampl e, if you need to ac cess an outside line before dialin g the phone nu mber, insert a pa use following the access number. If your number i s 95555555, and 9 ac[...]

  • Pagina 145

    TIP: If the device came wit h a 2-wire phone cord adap tor, you can use it with a 4-wire phone cord t o extend th e length. For i nformation on using the 2-wire p hone cord adaptor, see th e documen tation that came with it. To extend your pho ne cord 1. Using the phone cord supplied in the box wit h the device, connect one end to the coupler, then[...]

  • Pagina 146

    • Ensure power cord a nd other cables are wo rking, and are firm ly connected to t he device. • All packing tapes and materials a re removed from t he device. • Rear access panel is locked into place. • Paper is loaded correctly in the t ray, and is not ja mmed in the device. Software installation sugg estions Check the comp uter system •[...]

  • Pagina 147

    Paper can also jam in the auto matic document feeder. Several common act ions can cause paper to jam th e automatic docu ment feeder: • Placing too much paper in the document feeder tray. • Using paper that is to o thick or too thin fo r the device. • Trying to add pa per to the docume nt feeder tray whil e the HP All-in-O ne is feeding pages[...]

  • Pagina 148

    2. Gently pull the paper out of the ro llers. CAUTION: If the paper tears when you are removing it f rom the rollers, check the rollers and wheels for torn pieces of paper that mig ht be remaining inside the device. If you do not remove all the pie ces of paper from the devic e, more paper jams are likel y to occur. 3. Close the cover of t he autom[...]

  • Pagina 149

    A HP supplies This section provides information on H P supplies fo r the device. The information is subject to change; visit the HP Web site ( www.hpshopping.com ) for the latest updates. You may also make purchases through the Web site. • Order printing supplies online • Supplies Order prin ting suppli es online To order genuine HP supplies fo[...]

  • Pagina 150

    Appendix A 146 HP s upplies[...]

  • Pagina 151

    B Support and warranty The information in Maintain and troubleshoot sugg ests solutions to common problems. If your device is not operating correctly and those suggestions did no t solve your problem, try using one of the following support services to obtain assistance . This section contains the following topics: • Hewlett-Packard limited warran[...]

  • Pagina 152

    Hewlett-Packard limited warranty statement Appendix B 148 Support and warranty[...]

  • Pagina 153

    Obtain electronic support To find support and warranty information, go to the HP Web site at www.hp.com/support . If prompted, choose your country/reg ion, and then click Contact HP for information on calling for te chnical support. This Web site also offers techni cal support, driver s, supplies, or dering information and other options such as: ?[...]

  • Pagina 154

    • Valuable troubleshooting information for common problems • Proactive device updates, support alerts, and HP newsgrams that are available wh en you register the HP All-in-One 3. Call HP support. Support options and availability vary by device, country/region, and language. HP support by phone This section contains the following topics: • Pho[...]

  • Pagina 155

    Obtain HP telephone support 151[...]

  • Pagina 156

    Placing a call Call HP support while you are in front of the computer and the HP All-in-One. Be prepared to provide the following information: • Model number (located on the label on the front of the device) • Serial number (located on the back or bottom of the device) • Messages that appear when the situation occurs • Answers to these ques[...]

  • Pagina 157

    For instructions on how to p ack your device for exchange, see Pack the device . Call HP Korea c ustomer support Prepare the device for shipment If after contacting HP Customer Support or return in g to the point of purchase, you are requested to send the device in for service, make sure you remove and kee p the following items before returning you[...]

  • Pagina 158

    To remove prin t cartridges before sh ipment 1. Turn on the device and wait until the print carriage is idle and silent. If the device will not turn on, skip this step and go to step 2. NOTE: If the device does not turn on, you can unplug the power cord and then manually slide the print carriage to the far right side to remove the print cartridges.[...]

  • Pagina 159

    To remove the control-panel faceplate 1. Press the Power button to turn off the device. 2. Unplug the power cord, and then disconnect it from the device. Do not return the power cord with the device. 3. Remove the control-pane l faceplate as follows: a .L i f t t h e A D F l i d . b . Use either your finger or inser t a thin object in the tab on th[...]

  • Pagina 160

    To pack the device 1. If available, pack the device fo r shipment by using the original packaging materials, or use the packaging materials that came with your replacement device. If you do not have the original packaging materials, please use other adequate packaging materials. Shipping damage c aused by improper packaging and/or improper transpor[...]

  • Pagina 161

    C Device specifications For media and media-handling specifications, see Understand specifications for supported media . This section contains the following topics: • Physical specifications • Product features and capacities • Memory specifications • System requirements • Print specifications • Copy specifications • Fax specifications[...]

  • Pagina 162

    Feature Capacity Slovenian, Spanish, Swedish, Traditional Chinese, Turkish, Ukrainian. Memory specifications Device memory 2 MB ROM, 16 MB RAM System requirements NOTE: Mac OS is supported by HP Officejet J3600 o nly. For the most current information about supported operating systems and system requirements, visit http://www.hp.com/support/ Operati[...]

  • Pagina 163

    • Mac OS X (10.3.9 and higher, 10.4.6 and higher ): 400 MHz Power PC G4 (v10 .3.9 and higher, 10.4.6 and higher) or 1.83 GHz Intel Core Duo (10 .4.6 and higher), 256 MB memory, 800 MB free hard disk space, QuickTime 5.0 or later • Microsoft Internet Explorer 6.0 or later • Adobe Acrobat Reader 5 or later Print specifications • Resolution: 1[...]

  • Pagina 164

    Photo (dpi) Very Fine (dpi) Fine (dpi) Standard (dpi) Black 196 x 203 (8-bit grayscale) 300 x 300 196 x 203 196 x 98 Color 200 x 200 200 x 200 200 x 200 200 x 200 Scan specifications • Image editor included • Integrated OCR software automatically converts scanned text to editable text • Scan speeds vary according to the complexity of the docu[...]

  • Pagina 165

    • Sending black-and-white fax: LpAd 40 (dBA) • Idle: LpAd 21 (dBA) • Sound power • Color printing: LwAd 5.5 (BA) • Black-and-white printing and copyin g: LwAd 5.9 (BA) • Bl ack-a nd-whi te print ing (F ast mode ): LwAd 6.4 (BA ) • Sending black-and-white fax: LwAd 5.3 (BA) • Idle: LwAd 3.3 (BA) Acoustic emission specifications (nois[...]

  • Pagina 166

    Appendix C 162 Device specifications[...]

  • Pagina 167

    D Regulatory information The device meets product requirements from regulatory a gencies in your country/region. This section contains the following topics: • FCC statement • Notice to users in Korea • VCCI (Class B) compliance statement for users in Japan • Notice to users in Japan about the power cord • RoHS notices (China only) • Noi[...]

  • Pagina 168

    FCC statement FCC sta tement The Unit ed State s F ederal C ommunications Co mmission (in 4 7 CFR 1 5 . 1 05) has spec ified that the follo wing notice be br ought to the attention of u sers of this pr oduct. This equipmen t has been tested and f ound to comply w ith the limits for a Class B di gital dev ice, pur suant to P ar t 1 5 of the FCC R ul[...]

  • Pagina 169

    Notice to users in Japan about the power cord RoHS notices (China only) Toxic and hazardo us substance tab le Noise emission statement for Germany Geräusc hemission LpA < 7 0 dB am Arbe itsplatz im Normalbetr ieb nach DIN 4 56 35 T . 1 9 Notice to users in Japan about the power cord 165[...]

  • Pagina 170

    Notice to users of the U.S. tele phon e network: FCC requirements Notice to users of th e U.S. telephone net wor k: FCC requirements This equipmen t complies w ith FCC rules , P art 68. On this equipment is a label that contains, among other inf ormation, the FC C Registr ation Number and Ringer E quiv alent Number (REN) for this equipmen t. If r e[...]

  • Pagina 171

    Notice to users of the Canadian telephone network Note à l’at tention des utilisa teurs du réseau téléphoniqu e canadien/N otice to users of the C anadian tel ephone net w ork Cet appar eil est confor me aux spéc ifications t echniq ues des équipements te rminau x d’Industr ie Canada. L e numér o d’enr egistr ement atteste de la conf o[...]

  • Pagina 172

    Notice to users in the European Econo mic Area Notice to users in th e European Economic Area This pr oduct is designed to be connected t o the analog S w itched T elecommuni cation Networks (P STN) o f the Eur opean Economic A rea (EE A) countr ies/regi ons. Network com patibility depends on cus tomer selected settings, w hich must be r eset to us[...]

  • Pagina 173

    Declaration of conformity DECLARATION OF CONFORMITY according to ISO/IEC 17050-1 and EN17050-1 __________________________________________________________________________ Manufacturer's Name: He wlett-Packard Company DoC#: SDGOB-0604-rel. 2.1 Manufacturer's Address: 16399 West Bernardo Drive San Diego CA 92127, USA Declares, that the produ[...]

  • Pagina 174

    Environmental product stewardship prog ram Hewlett-Packard is committed to providing qualit y products in an environmentally sound manner. Design for recycling has been inco rporated into this product. The numb er of materials has been kept to a minimum while ensuring proper functionality and reliability. Dissimil ar materials have been designed to[...]

  • Pagina 175

    Disposal of waste equipmen t by users in private househo lds in the European Uni on Disposal of Waste Equipment by Users in Private Households in the European Union This sy mbol on the product or on its pack a ging indicates that this pr oduct must not be disposed o f with your other ho usehold wa ste . Instead, it is your responsib ility to dispos[...]

  • Pagina 176

    Energy consumption This product is designed to reduce power c onsumption and save natural resources without compromising product performance. It has been d esi gned to reduce total energy consumption both during operation and when the device is not active . Specific information on power con sumption may be found in the printed documentation that ca[...]

  • Pagina 177

    Index Symbols/Numerics 10 x 15 cm photo paper copy 38 load 26 4 x 6 inch photo paper copy 38 4 x 6 inch photo paper, load 26 A A4 paper, load 24 accessibility 4 acoustic emissions 160 ADF (automatic document feeder) capacity 20 load originals 20 media sizes supported 22 administrator settings 70 ADSL, fax setup with parallel phone systems 77 after [...]

  • Pagina 178

    paper size 38 paper types, recommended 38 photos, enhance 41 quality 39, 125 reduce 40 settings 37 specifications 159 speed 39 text, enhance 41 troubleshoot 124 Copy menu 15 correct port test, fax 131 critical error messages 16 custom-sized media guidelines 22 print on 29 customer support electronic 149 Korea 153 phone support 149 warranty 152 cut-[...]

  • Pagina 179

    modem, shared with (parallel phone systems) 82 monitor dialing 49, 51 paper size 59 parallel phone systems 73 pause 18 PBX system, set up (parallel phone systems) 78 phone cord connection test, failed 131 phone cord too short 140 phone cord type test, failed 132 photos 53 poll to receive 58 receive 55 receive, troubleshoot 135, 138 redial options 6[...]

  • Pagina 180

    originals in ADF (automatic document feeder) 20 transparencies 28 log, fax print 67 M Mac OS HP Photosmart Studio 17 HP Printe r Utility 71 install software 98 print on special, or custom- sized media 30 print settings 34 sharing device 98, 99 system requirements 158 uninstall software 101 maintenance align print cartridges 108 clean glass strip 11[...]

  • Pagina 181

    Photosmart Soft ware send scans to programs 43 Photosmart Studio send scans to programs 43 poll to receive fax 58 ports, specifications 157 power specifications 160 troubleshoot 117 power input, locating 11 print cancel 35 double-sided 34 fax logs 67 fax reports 66 faxes 57 settings 33 slow 118 speed-dial entries 32 troubleshoot 116 print cartridge[...]

  • Pagina 182

    computer modem and voice line (parallel phone systems) 84 computer modem and voice mail (parallel phone systems) 93 connection types 13 distinctive ringing 63 distinctive ringing (parallel phone systems) 79 DSL (parallel phone systems) 77 fax 72 fax scenarios 73 fax, with parallel phone systems 73 ISDN line (parallel phone systems) 78 PBX system (p[...]

  • Pagina 183

    paper guides illustration 10 troubleshoot feeding 123 troubleshoot answering machines 140 blank pages printed 118 bleeding colors 122 colors 121, 122 control panel messages 15 copy 124 copy quality 125 cut-off pages, incorrect text or graphics placement 119 fax 129 fax dial tone test failed 133 fax hardware test failed 130 fax line test failed 134 [...]

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    180[...]

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    © 200 7 Hew lett-P ack ard Dev elopment Company , L.P . www .hp .com/support[...]