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Un buon manuale d’uso
Le regole impongono al rivenditore l'obbligo di fornire all'acquirente, insieme alle merci, il manuale d’uso HP 5992-3838. La mancanza del manuale d’uso o le informazioni errate fornite al consumatore sono la base di una denuncia in caso di inosservanza del dispositivo con il contratto. Secondo la legge, l’inclusione del manuale d’uso in una forma diversa da quella cartacea è permessa, che viene spesso utilizzato recentemente, includendo una forma grafica o elettronica HP 5992-3838 o video didattici per gli utenti. La condizione è il suo carattere leggibile e comprensibile.
Che cosa è il manuale d’uso?
La parola deriva dal latino "instructio", cioè organizzare. Così, il manuale d’uso HP 5992-3838 descrive le fasi del procedimento. Lo scopo del manuale d’uso è istruire, facilitare lo avviamento, l'uso di attrezzature o l’esecuzione di determinate azioni. Il manuale è una raccolta di informazioni sull'oggetto/servizio, un suggerimento.
Purtroppo, pochi utenti prendono il tempo di leggere il manuale d’uso, e un buono manuale non solo permette di conoscere una serie di funzionalità aggiuntive del dispositivo acquistato, ma anche evitare la maggioranza dei guasti.
Quindi cosa dovrebbe contenere il manuale perfetto?
Innanzitutto, il manuale d’uso HP 5992-3838 dovrebbe contenere:
- informazioni sui dati tecnici del dispositivo HP 5992-3838
- nome del fabbricante e anno di fabbricazione HP 5992-3838
- istruzioni per l'uso, la regolazione e la manutenzione delle attrezzature HP 5992-3838
- segnaletica di sicurezza e certificati che confermano la conformità con le norme pertinenti
Perché non leggiamo i manuali d’uso?
Generalmente questo è dovuto alla mancanza di tempo e certezza per quanto riguarda la funzionalità specifica delle attrezzature acquistate. Purtroppo, la connessione e l’avvio HP 5992-3838 non sono sufficienti. Questo manuale contiene una serie di linee guida per funzionalità specifiche, la sicurezza, metodi di manutenzione (anche i mezzi che dovrebbero essere usati), eventuali difetti HP 5992-3838 e modi per risolvere i problemi più comuni durante l'uso. Infine, il manuale contiene le coordinate del servizio HP in assenza dell'efficacia delle soluzioni proposte. Attualmente, i manuali d’uso sotto forma di animazioni interessanti e video didattici che sono migliori che la brochure suscitano un interesse considerevole. Questo tipo di manuale permette all'utente di visualizzare tutto il video didattico senza saltare le specifiche e complicate descrizioni tecniche HP 5992-3838, come nel caso della versione cartacea.
Perché leggere il manuale d’uso?
Prima di tutto, contiene la risposta sulla struttura, le possibilità del dispositivo HP 5992-3838, l'uso di vari accessori ed una serie di informazioni per sfruttare totalmente tutte le caratteristiche e servizi.
Dopo l'acquisto di successo di attrezzature/dispositivo, prendere un momento per familiarizzare con tutte le parti del manuale d'uso HP 5992-3838. Attualmente, sono preparati con cura e tradotti per essere comprensibili non solo per gli utenti, ma per svolgere la loro funzione di base di informazioni e di aiuto.
Sommario del manuale d’uso
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Pagina 1
HP A ppli cati on Dis co v ery V er si on 4. 0 U se r's Gui de HP P art Number: 5 99 2 -38 38 P ublished: May 2008[...]
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© Copyright 2008 Hewlett-P ackard Development Company , L.P . Legal Notices Confidential computer softw are. V alid license from HP required for possession, use or copying. Consistent with F AR 12.211 and 12.212, Commercial Computer Softw are, Computer Software Documentation, and T echnical Data for Commercial Items are licensed to the U.S. Gov er[...]
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T able o f Con tents Abou t This Doc ument ....................................................................................................... 11 I nt en de d Au di en ce ................................................................................................................................11 N ew a nd C h an ge d In fo rm at i on i n T[...]
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N av ig at in g wi th T ab s ...........................................................................................................26 N av ig at in g wi th T ab le L in ks ................................................................................................2 6 Adjusting V isibility of Applications Within Application Discov ery Data [...]
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5 Getting Assist ance in Using A pplicati on Disco very ................................................. 53 A pp li ca ti on D is co v er y Re so ur ce s .........................................................................................................5 3 A Co mmands f or Co ntr olling HP Appli cation Disco v er y Agent and C er tif icat es[...]
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L ist o f F igur es 2 -1 S eg me nt o f Pr oc es s In v en to ry D at a...............................................................................................1 7 2 -2 S eg me nt o f P a ck ag e In v en to ry D at a.............................................................................................1 7 3-1 Event T ab Showing Configur[...]
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8[...]
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L ist o f T ables 3 -1 P o ss ib le V al ue s fo r Ag en t St at e .....................................................................................................23 3-2 An Example Comparison of Match Behavior in AD and gWLM for Same Executable P ath and Arguments ................................................................................[...]
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Abo ut T his Doc ument This document presents procedural and example information to help you become familiar Application Discovery , how to manipulate the data presentation, and how to manage event notification. It will help you understand how Application Discov ery can be useful to you. Inte nded A udie nce This document is intended for system and[...]
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R elated Inf ormati on The following documents and resources contain useful additional information. • HP WBEM Solutions : http://h71028.www7.hp.com/enterprise/9920-0-0-225-121.html?jumpid=reg_R1002_USEN • PCRE - Perl Compatible Regular Expressions at http://www .pcre.org/ for building aggregation rules in application templates. • V irtual Ser[...]
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1 Intr odu cti on HP Application Discov ery works from within HP Systems Insight Manager (HP SIM) to give you the ability to inv entory running and installed applications across your system netw ork and to centrally monitor application activity . W ithin VSE Management Softw are, HP Application Discovery integrates with HP V irtualization Manager t[...]
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2 C omponen ts and C oncepts Appli cation Dis cov ery Com ponents Application Discovery contains these components: • The Application Discovery agent , which discov ers the presence of applications and processes on a managed system, collects information about the managed system and its applications, and communicates that information to the Applica[...]
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NO TE: An application inventory in a data center or enterprise setting is sensitive material. Therefore, all communication paths in Application Discovery are encrypted and authenticated to check for proper user authorization. See VSE Management Software V ersion 4.0 Installation and Update Guide for HP-UX for information about steps that must be ta[...]
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Figur e 2- 1 Segment of Proces s Inv entory Data For example, if the discov ery ratio is low , the number of processes that HP Application Discovery is matching to templates is low . Because more data can be gathered from known relationships, a low ratio indicates that much less can be known and display ed for the processes that are using resources[...]
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• Install an HP Application Discovery agent in order to monitor processes and applications on that host. See VSE Management Software V ersion 4.0 Installation and Update Guide for HP-UX for instructions. • Start an agent on a system where the agent is installed, but not running. • Modify the behavior of an agent on a system to affect data fre[...]
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On HP -UX: Supplied templates are stored in /var/opt/amgr/templates/amgr/ to make it easier to update templates with new releases of HP Application Discovery . New application templates provided by HP can replace templates in this directory . Copies of these templates, which are stored in /var/opt/amgr/templates/local/ , are unaffected by release u[...]
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On the AD Server tab screen, you can see a graphic display of Application Discovery memory consumption plotted against discovery data for processes and packages. The following figure is an example of what you might see: The key to the graphic is as follows: Memory usage by the Application Discovery serv er Used mem Maximum memory available for use [...]
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3 Pr ocedur e s W ith Application Discovery , you can perform the following tasks: • Check the progress of discovery . • Define an application for discovery . • Modify the behavior of agents running on managed systems. • Set attributes that determine what events to display , where to display them, and the priority they should have. S tartin[...]
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Using HP S IM to Stop the AD Age nt 1. Initiate this task by selecting Configure → Configure VSE Agents → Stop AD Ag ents from the HP SIM top menu bar . 2. Using the HP SIM system list, select the HP-UX systems where y ou want to stop an agent. Click Apply . 3. V erify the system selection and click Ne xt . 4. A description of the action about [...]
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6. If desired, scroll down to access a printable copy of the report. Click the Vie w Printable Report button to open the printable version of the report. NO TE: If you find that you are unable to obtain agent status from within HP SIM, check the following: • That you hav e the correct permissions associated with your login ID so that y ou can vie[...]
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Adj usting the U ser In terf ace Y ou can alter several visual and behavioral aspects of the Application Discov ery user interface for the duration of your user session. Application Discov ery does not store these changes as user preferences. T o take adv antage of these settings, select the following tabs: Admin/Config , then UI . The following im[...]
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Set Number o f T able Ro w s T o help y ou to view manageable chunks of data, you can select the maximum number of rows to display within an Application Discovery table. Application Discov ery apportions the data into separate pages based on the number that you select. Use the "T able bucket size" drop-down to select the number of rows th[...]
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NO TE: Hidden applications. Note that the filtering discussed in this section concerns manipulating data that is currently displayed in the tables. Some applications are not shown in the table. They might be common, low-level processes that are hidden by default, or they might have been hidden by a user . T o quickly see how many applications might[...]
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2. In the table listing all hosts, find the column labeled 'V isible'. 3. Click the button to toggle visibility of hosts on Application Discov ery screens to yes ( Y ) or no ( N ). Select N to prevent the host and its accompanying data from showing in Application Discovery data tables. Select Y to allow the host and its accompanying data [...]
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Modify ing the Maxim um Si z e of an E v ent L ist T o set ev ent list size, do the following steps. 1. Click the Admin/Config tab, then the AD Server tab. 2. Locate the drop-down 'Max Ev ents' listed at the bottom of the "Serv er Configuration" box to the left of the graph. 3. Select the maximum number of ev ents to store in th[...]
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Setting E ven t Attr ibutes Intr oducti on to Ev ent S ettings in Appli cation Disco v er y Application Discovery logs v arious application and administrative ev ents occurring in the computing network. It records ev ents that occur in association with applications, host machines, agents, and templates. Y ou can set the desired severity for an ev e[...]
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2. Select the location desired for each ev ent type. The default setting is "Show in AD", meaning show this event type in the Application Discovery event tables only . Use "Send to SIM" to show the event type in HP Systems Insight Manager event tables as well as Application Discovery ev ent tables. 3. Click Submit to save the ch[...]
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NO TE: HP supplies a default set of application templates with Application Discov ery . Editing one of these templates does not actually change the original template. Instead, the original is automatically copied for editing. On HP-UX When you edit and sav e changes to an HP-supplied application template, the resulting values are stored as /var/opt[...]
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NO TE: My application does not appear in the "Applications affected..." table. Why? There are several possible explanations for this to occur: • It takes some time for template matching to complete. Action: W ait a couple of minutes to see whether or not matching occurs. For a more precise indicator of the matching interv al (and theref[...]
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Constructing Regular Expres sions: HP Application Discovery recognizes regular expressions constructed using P erl 5 or POSIX syntax and semantics. T o learn more, consult PCRE - Perl Compatible Regular Expressions at http://www .pcre.org/ . NO TE: HP Application Discovery (AD) interprets executable path strings differently than HP Global W orkload[...]
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Summary F ields and T heir Desc ripti ons The following figure shows the Summary portion of an application template. Fields and their descriptions follow the image. Description Field Required. Unique name given to the template to represent the application. Name Required. V ersion number of the application this template matches. Version User-defined[...]
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Description Field By default during initial discovery , HP Application Discovery sets objects recognized as packages to "no" and objects recognized as templates to "yes". This field designates whether or not the application shall be visible to users of the HP Application Discovery user interface: • yes – show the application[...]
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NO TE: If you w ant to define a template based on ownership or how many instances are currently running, you can check the 'Unmatched procs' table on a particular host screen or the 'Processes not matched by this template' table on a template editing screen to get this information. See for tips on finding specific process attrib[...]
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NO TE: If you w ant to define your application based on specific ownership, path, or command line arguments, you can check the 'Unmatched procs' table on a particular host screen or the 'Processes not matched by this template' table on a template editing screen to get this information. See “Filling in the Rule Fields Using T a[...]
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3. Y ou can add a new type after "User" within the original And statement by clicking the Add Rule button at (below), or you can add additional statements or types after the original And statement by clicking the Add Rule button at . 4. Continue in this w ay until you hav e added all the types that you w ant in the rule. 5. Fill in the em[...]
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The following figure shows an aggregation of multiple processes by specified executable path into one application. The following figure shows an aggregation of multiple processes specified using regular expressions . Ho w to Remo ve T y pes fr om the A ggr egation R ule Y ou might want to remov e types from a rule to correct it or refine it. T o re[...]
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This example shows which Del Rule button to click to remove the Group type within an And statement and to remove the entire And statement. Chec k Unmatc hed Pr ocess es to F ind A pplicati on Candi dates In Application Discov ery , processes running on a host system that do not match existing template or package definitions are called unmatched pro[...]
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For more details about this part of an application template, see “Summary Fields and Their Descriptions” (page 34) . F illing in the T emplate A t tr ibute F ields In the following image, you can see the columns indirectly relevant to the Attributes fields in an application template – pid , ppid , user , sid , and ct . These columns are indir[...]
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On HP -UX: On HP-UX, HP Application Discovery program binaries are installed in /opt/amgr . HP Application Discovery data are located in / var/opt/amgr . T o back up HP Application Discovery , copy the entire contents of these two directories to storage media. On Mic roso f t® Windo ws: Program binaries are stored in the V irtual Server Environmen[...]
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4 T r o uble shooting and Er r or Mes sages Intr oduc ti on This page is organized by symptom, each of which is follow ed by possible indicators or causes to investigate. Err or s in Installatio n F ailure me ssage o n installati on of Appli cation Dis cov er y agent ( AppDiscA gent) 1. Check that OpenSSL is installed on the managed node and that i[...]
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# /opt/amgr/bin/agent_wbem_config Loading Application Discovery schema Loading Application Discovery metadata 4. Check that the Application Discovery agent certificate has been installed on the managed node. T ype the following on the command line of the managed node: # ls /var/opt/amgr/ssl/agent_cert.pem /var/opt/amgr/ssl/agent_cert.pem If agent_c[...]
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Hav e you r ecently restor ed or remov ed and reinstalled the CMS? : A restore or remov al of the central management server also remov es the certificate recognition previously established between Application Discov ery server on the CMS and Application Discovery agents on managed nodes. This relationship must be re-established when the CMS is rein[...]
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T able 4 - 1 An Ex ample Comparison o f Matc h Behavior in AD and gWLM for Same Executable P ath and Arguments gWLM AD Example Inputs Process ar g[0] Executable match match /usr/sbin/biod /usr/sbin/biod match no match biod match no match ./biod not allowed match /usr/sbin/biod biod not allowed match biod not allowed match ./biod T o check y our app[...]
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Once this action is taken, check that Application Discov ery is receiving messages from the host. (See #8 in this section.) 5. Check that SSH is configured correctly on the managed node . In this case, you may need to repair the HP Systems Insight Manager agent on the managed system. Click the following menu selections: Configure , then Configure o[...]
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See “Configuring the WBEM Provider P assword” (page 65) to learn how to configure the WBEM provider to complete this authorization. Alternatively , you can configure the managed system's WBEM authorization to trust the CMS to perform a remote "root" WBEM user logon. Do this by clicking Configure → Configure or Repair Agents . M[...]
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When the v alues are not the same and the w arm-up ratio is less than 100%, this may indicate that an inventory is still being taken for that host. Expect the warm-up period for completing the package inventory to take about 20 minutes. 3. It is possible that certificate exchange has not been completed. See Appendix B for instructions on completing[...]
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If you do not see this Jav a process, type /opt/amgr/bin/cms_start . Y ou must be logged in as user 'root' on the CMS to initiate this command. 2. Check that the host is known to Application Discovery . a. Click the following tabs in Application Discovery: Admin/Config , then Disco ver y . b. Find the column heading "Host". Host[...]
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4. Check to see if the workload is parked. A parked workload does not generate process maps anywhere. Process maps that existed prior to parking the workload are deleted. See the discussion of “General W orkload Properties ” in V irtualization Manager Help and the glossary for information about parked workloads. 5. Check to see that the applica[...]
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NO TE: Be aware that one possible cause for incorrect configuration is the case where installation and startup deviate from the documented process. In this situation, you might see the following error message: Application Discovery UI encountered an error: The UI and server are out of sync. If Application Discovery w eb application and Application [...]
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5 Getting Assis tance in Using Appli cati on Disco v ery The following resources are av ailable to help you learn how to best use Application Discov ery or to help you if y ou encounter difficulties. Appli cation Dis cov ery Re sour ce s For expanded discussions of the topics in this document or for troubleshooting information, refer to the Applica[...]
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A C ommands f or Con tr olling HP Appli cation Disco v er y A gent and C ertifi cates amgrd and agent_config can be run on HP-UX and Linux managed systems where the Application Discovery agent is deploy ed. amgr_remote_config can be run on HP-UX and Microsoft® Windows central management servers. 55[...]
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amgr d NAME amgrd -- Change Behavior of HP Application Discovery Agent on Managed System S YNOPSIS P ath: /opt/amgr/bin/amgrd [options] amgrd [ -start ] [ -noreload ] amgrd [ -connectionstatus ] amgrd [ -enableRestart ] amgrd [ -enableRestart ] [ -start ] amgrd [ -enableRestart ] [ -stop ] amgrd [ -disableRestart ] amgrd [ -disableRestart ] [ -star[...]
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-[no]daemon [Do not] run the agent as a daemon. -daemon is the default setting for amgrd . Use -nodaemon only for triage as the agent will die if the terminal session ends or the terminal is disconnected. -[no]debug [Do not] run the agent in debug mode. -noreload Do not read in persisted data (used when agent is started or restarted). -packfreq int[...]
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A UTHORS amgrd w as developed by Hewlett-P ackard Company . FILES /var/opt/amgr/amgrd.log Has 2 MB limit; then rolls over to alternating backup logs /var/opt/amgr/amgrd.log.1 First alternate backup log /var/opt/amgr/amgrd.log.2 Second alternate backup log SEE ALSO HP Application Discovery Help Reference HP Application Discovery V ersion 4.0 User&ap[...]
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agent_config NAME agent_config -- Access HP Application Discovery Certificate on Managed System S YNOPSIS P ath: /opt/amgr/bin/agent_config agent_config -a [ -dir config_directory ] agent_config -amx agent_config -c agent_config -printAgentTrust agent_config -r agent_config -start agent_config -stop DES CRI PT I ON The agent_config command allows y[...]
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EXAMP LES Check agent state. # /opt/amgr/bin/agent_config -c Agent not running Run the agent using amgrd . # /opt/amgr/bin/amgrd -start Check agent state again. # /opt/amgr/bin/agent_config -c Connected A UTHORS agent_config w as developed by Hewlett-P ackard Company . FILES /opt/amgr/bin/agent_config agent_config file /opt/amgr/bin/amgrd Agent bin[...]
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amgr_remote_conf ig ( 1M) NAME amgr_remote_config -- Access HP Application Discovery Certificates Remotely from the Central Management Server (CMS) S YNOPSIS P ath: /opt/amgr/bin/amgr_remote_config amgr_remote_config -a [ -mx ] [ -n hostname ] [ -u login ] [ -dir directory ] amgr_remote_config -c [ -mx ] [ -n hostname ] [ -u login ] amgr_remote_con[...]
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2 An error occurred and the command did not complete successfully . 3 Unrecognized command parameters are detected. 4 Missing post-install configuration of AD agent is detected. 5 Missing post-install configuration of AD CMS is detected. 6 Specified host name contains inv alid characters. EXAMP LES Exchange certificates between HP Application Disco[...]
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B C ompleting C er tif icat e Ex c hange Intr oduc ti on HP Application Discovery uses Secure Sockets Lay er (SSL) certificates to authenticate and secure data transmission between HP Application Discov ery agents and the HP Application Discovery server . Once HP Application Discovery components are installed, the accompanying certificate informati[...]
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-u option supported on HP -UX only: Y ou might be prompted to provide a password for the specified user for each system login. Y ou must supply the password in order to proceed. 3. Once the login is accomplished, the CMS sends its SSL certificate to the agent on the managed host, and the agent supplies its SSL certificate to the CMS. HP Application[...]
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C C onf igur ing the WBEM Pr o v ider P ass w or d Intr oduc ti on WBEM is a management information retrieval and command protocol. Application Discov ery uses a WBEM provider to allow the central management server (CMS) to send commands to agents running on managed nodes. Sending a WBEM command to a managed node requires remote login from the CMS [...]
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D K e y to E v ent A t tr ibutes E v ent T y pes T able D- 1 Desc ription of Ev ent T ypes Used in HP Application Discov er y Description Event T ype Name Data Center Events An application has been installed on a host. Application installed An application has been started on a host. Application started An application has been stopped on a host. App[...]
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E v ent Se v er it y T y pes T able D- 2 Event Se ver ity T ypes Used in HP Application Discov ery Meaning Icon Indicates a failure and signals the need for immediate attention. Critical In a state that might become a problem. Warning Indicates an impending failure. Major Indicates a condition that can escalate into a more serious problem. Minor In[...]
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Glos sar y agent A program with a well-defined task that runs in the background and that is used to capture information or do processing tasks. aggregate data views Screens in Application Discovery that display a collection of data about various objects, often including system, application, and event data for all known instances of each in one tabl[...]
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resources, yet each virtual machine is a complete environment in itself and runs its own instance of an operating system (referred to as a guest OS). See also virtual machine, VM Host. logical server A feature provided by HP V irtualization Manager , a logical serv er is a set of configuration and metadata that you create, activ ate, and assign to [...]
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server Phy sical ser ver: Hardw are that can run one or more operating systems, including a partitionable complex. Also, hardw are that can run an instance of the vPars monitor . Serv er 1. hardw are includes one or more cabinets containing all the available processing cores, memory , I/O, and power and cooling components. HP Integrity servers incl[...]
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WBEM W eb-Based Enterprise Management. A set of web-based information services standards developed by the Distributed Management T ask Force, Inc. A WBEM provider offers access to a resource. WBEM clients send requests to providers to get information about and access to the registered resources. W eb-Based Enterprise Management See WBEM. workload T[...]
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Inde x S ymbols -packfreq set package collection frequency , 22 -procfreq set process collection frequency , 22 -start start agent, 21 -stop stop agent, 21 A AD agent checking state, 50 failure on installation, 43 AD Agents tab, 26 AD server check for running server process, 49, 50, 51, 52 start, 49, 50, 51, 52 unable to connect to Application Disc[...]
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C certificate create for Application Discovery agent, 44 exchanae incomplete for Application Discovery agent, 44, 49 certificates about, 15 completing the exchange, 63 exchange, 47 exchanging from the command line, 63 exchanging from within HP Systems Insight Manager , 63 cimprovider , 43 Clear filter , 25 clutter reducing number of processes shown[...]
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events key to severity types, 68 key to types, 67 setting attributes for , 29, 67 setting attributes for applications, 29 setting list size, 28 examples Application Discovery and gWLM match behavior , 46 building aggregation rules for application templates, 38 exchange certificates, 44, 49 executable defining within an application template rule, 36[...]
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no 'Applications' icon in Virtualization Manager Visualization screen, 49 no 'by application' link in gWLM workload screens, 50 no 'by application' link in Virtualization Manager workload screens, 50 no applications in Application Discovery , 44 no hosts in Application Discovery , 46 no indicators in Virtualization Man[...]
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Application Discovery , 45 gWLM as compared to Application Discovery , 45 Summary fields data for in unmatched process table, 40 support, 53 T tab AD Agents , 17, 26 AD T emplates , 30, 32, 37 Admin Event , 67 Admin/Config , 26 Admin/Config Event View , 29 Applications , 26 Discovery , 16 Events , 26 Hosts , 26 navigation, 25, 26 P acka ges , 26 T [...]
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configuring password, 65 uninstall for Application Discovery , 43 workload definition process map error , 50 78 Index[...]