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Un buon manuale d’uso
Le regole impongono al rivenditore l'obbligo di fornire all'acquirente, insieme alle merci, il manuale d’uso HP C4704A. La mancanza del manuale d’uso o le informazioni errate fornite al consumatore sono la base di una denuncia in caso di inosservanza del dispositivo con il contratto. Secondo la legge, l’inclusione del manuale d’uso in una forma diversa da quella cartacea è permessa, che viene spesso utilizzato recentemente, includendo una forma grafica o elettronica HP C4704A o video didattici per gli utenti. La condizione è il suo carattere leggibile e comprensibile.
Che cosa è il manuale d’uso?
La parola deriva dal latino "instructio", cioè organizzare. Così, il manuale d’uso HP C4704A descrive le fasi del procedimento. Lo scopo del manuale d’uso è istruire, facilitare lo avviamento, l'uso di attrezzature o l’esecuzione di determinate azioni. Il manuale è una raccolta di informazioni sull'oggetto/servizio, un suggerimento.
Purtroppo, pochi utenti prendono il tempo di leggere il manuale d’uso, e un buono manuale non solo permette di conoscere una serie di funzionalità aggiuntive del dispositivo acquistato, ma anche evitare la maggioranza dei guasti.
Quindi cosa dovrebbe contenere il manuale perfetto?
Innanzitutto, il manuale d’uso HP C4704A dovrebbe contenere:
- informazioni sui dati tecnici del dispositivo HP C4704A
- nome del fabbricante e anno di fabbricazione HP C4704A
- istruzioni per l'uso, la regolazione e la manutenzione delle attrezzature HP C4704A
- segnaletica di sicurezza e certificati che confermano la conformità con le norme pertinenti
Perché non leggiamo i manuali d’uso?
Generalmente questo è dovuto alla mancanza di tempo e certezza per quanto riguarda la funzionalità specifica delle attrezzature acquistate. Purtroppo, la connessione e l’avvio HP C4704A non sono sufficienti. Questo manuale contiene una serie di linee guida per funzionalità specifiche, la sicurezza, metodi di manutenzione (anche i mezzi che dovrebbero essere usati), eventuali difetti HP C4704A e modi per risolvere i problemi più comuni durante l'uso. Infine, il manuale contiene le coordinate del servizio HP in assenza dell'efficacia delle soluzioni proposte. Attualmente, i manuali d’uso sotto forma di animazioni interessanti e video didattici che sono migliori che la brochure suscitano un interesse considerevole. Questo tipo di manuale permette all'utente di visualizzare tutto il video didattico senza saltare le specifiche e complicate descrizioni tecniche HP C4704A, come nel caso della versione cartacea.
Perché leggere il manuale d’uso?
Prima di tutto, contiene la risposta sulla struttura, le possibilità del dispositivo HP C4704A, l'uso di vari accessori ed una serie di informazioni per sfruttare totalmente tutte le caratteristiche e servizi.
Dopo l'acquisto di successo di attrezzature/dispositivo, prendere un momento per familiarizzare con tutte le parti del manuale d'uso HP C4704A. Attualmente, sono preparati con cura e tradotti per essere comprensibili non solo per gli utenti, ma per svolgere la loro funzione di base di informazioni e di aiuto.
Sommario del manuale d’uso
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Pagina 1
58% 14 % 8% 20% 1584 4998 325 425 488 2000 18 C4704 A/C4703A HP DesignJet 2500/2000CP Printer User ’ s Guid e[...]
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Pagina 2
Printe d in E uro pe All rig hts are re served. N o part of this docu ment ma y be photoc opi ed , reproduc e d, or transla t ed t o anoth er l ang uage without the prior written con sent of Hew l et t- Packa rd Co mpan y . 3M™ is a reg istered trademark of 3M Compa ny . Adobe™ is a tra demark of A dobe System s Incorporate d which may be regi [...]
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Pagina 3
1 User ’ s Guide HP DesignJet 2500CP/ 2000CP Printer C4704- 90241 E ngl is h[...]
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Pagina 4
Findin g Informat ion ii Finding Information T his User’ s Guide contains: n A comprehensive ex planation of a ll the printer’ s f eatures and specific information directly associ ated with the HP DesignJet CP Ink Syste m (Imagin g ink) n Specific info rmatio n directly associated with the HP DesignJet CP Ink System UV (UV Pigmented ink) n Info[...]
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Pagina 5
Finding Informat ion iii Where to find the most commonly needed information T o find how to … Go to … Install the printer Ï The Setup Guide. Connect the printer Ï The Setup Guide. Choose medi a Ï Page 3-2, Choosin g M edia in this guide. Load media Ï Page 3-13, Loading Roll Media in this guide or the qu ick reference guide . Load the T ake [...]
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Pagina 6
Tabl e o f Co nten ts iv T able of Contents Welcome 1-1 A Five-Min ute Guide T o Y our Printer 1-2 Y our Printer’ s Main Features 1-2 Connectio ns 1-7 Memory 1- 7 Software Appl ications and Dri vers 1-8 Fron t V iew of P rint er 1-9 Rear View of printer 1-10 Using the Front Panel 2-1 The Fr ont Panel 2-2 St andby Mo de 2-6 Printin g the Cu rrent [...]
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Pagina 7
Table of Contents v Physical Charact eristics of Medi a Types 3-9 Combinations o f Media Type and Print Qualit y 3-10 Using Coated Paper and Heavy Coat ed Paper with Normal Mode 3-1 1 Handling Y our Media 3- 12 Load ing Rol l Me di a 3-1 3 Loading Medi a onto the T ake Up Reel accessory 3-19 Unloading Med ia from th e T ake Up Reel acc essory 3-26 [...]
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Pagina 8
Tabl e o f Co nten ts vi Controlling the Page Format 5-1 Page Fo rmat 5 - 2 Do You Need to Ad just the Page Size in the F ront Panel? 5-4 Adjustin g the Pag e Size in th e Fron t Panel 5-5 Page Size and Clipped Images 5-7 Page Size and Nesting (Roll Medi a Only) 5-7 Page Size and Accuracy 5-8 Page Size Using the HP Design Jet CP UV Ink Sy stem 5-10[...]
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Pagina 9
Table of Contents vii Pausing whil e Printing a Serie s of Pages 7-4 Managing Pages not yet Printed (the Queue) 7-5 What is th e Queue? 7-5 Starting to Pri nt a File that is Waiting for a Time-out 7-7 Identifying a Job in the Queue 7-8 V iewing the S ize of a Page in the Queue (Non-Postscript) 7-8 Prioritizi ng a Job in the Queue 7-9 Deleting a Jo [...]
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Pagina 10
Tabl e o f Co nten ts viii Comp aring C olo r O utput betw ee n Ima g ing an d UV In k Sys t e ms 9- 3 Performing a Image Quality T est 9-4 Servici ng the Pr inthead s 9-5 Aligni ng Printheads 9-5 Refilling P rintheads 9-5 Checking Pri ntheads 9-6 Media T es t Print 9 -7 How to perform t he Me di a Tes t P rint 9- 8 Changing t he Print Qua lity whe[...]
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Pagina 11
Table of Contents ix Configur ation 1 1-24 Media 1 1-24 Where to Find Addit ional Information 11-2 6 If There are Slightly W arped Lines 1 1-26 If There are Blurred Lines (Ink “Bleeds” from Lines) 1 1-26 If there is a horizontal line 2 inche s (5.5 cms) from the start of your image. 1 1-26 There are Smears an d/or Scratching on Y our Printed Me[...]
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Pagina 12
Tabl e o f Co nten ts x If the Print Is Inaccurate 1 1-48 If the Print is Dist orted or Unint el lig ible 1 1-49 If One Image Overlays Ano ther on the Same S heet 1 1-49 If Pen Setti ngs Seem to hav e No Effect 1 1-49 If the Printe r Produces a Black and White Print When Y ou Expect ed a Color Print 1 1 -49 If the Prin ter has Printed a Dif ferent [...]
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Pagina 13
1-1 1 W elcome 1 A Five-Min ute Guide T o Y our Printer 1- 2 Front V iew of P rinter 1 -9 Rear V iew of printer 1-10[...]
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Pagina 14
Welc ome A Five-Minute Guide To Your Printer 1-2 A Five-Minute Guide T o Y our Printer Y our Printer’ s Main Features Y our pri nter is an E /A0-size in kjet printer designed for pri nting hi gh-quali ty , l arg e- format color o r monochrome images. Some major featu res of the printer are: n Large cap acity ink sy stem n T rue 600 dpi print reso[...]
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Pagina 15
Welcom e A Five-Minute Guide To Your Printer 1-3 The T ake Up Reel Accessory A vailable with your print er as an option is the T ake Up Reel. The T ake Up Reel consists of the left and right han d assemblies, sensor assembly , spindle a ssembly , core tu be and a media weight. As the media i s fed out of t he printer ( 1 ) it travels down the f ron[...]
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Pagina 16
Welc ome A Five-Minute Guide To Your Printer 1-4 The HP DesignJet CP Ink Systems There are two HP DesignJet CP Ink Systems designed t ogether with yo ur HP DesignJet 2500CP o r 2000CP pri nter . Both Ink Syst ems include th ree-component s; printh ead, printhe ad clean er and ink cartridge to p rovide lar ge-capacity ink, unatt ended printi ng, eas[...]
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Pagina 17
Welcom e A Five-Minute Guide To Your Printer 1-5 Color Calibrat io n (2500CP) Automatic color calibration improves color cons istency between prints. The printer prints a test target image and measures the image color with a sensor to generate a color calibratio n value that is applied to the PostScript imag ing process. Ink emulati on (2500CP) Ink[...]
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Pagina 18
Welc ome A Five-Minute Guide To Your Printer 1-6 Media Y ou can print on roll med ia or sheet media up to E A0-size in width-91cm (36 inches ).Th e follow ing me dia typ es are su pporte d for HP De sign Jet CP In k (imagi ng ink) which is h igh image qual ity for in door use: n Coated paper n Heavyweigh t coated paper n High-gloss ph oto paper n S[...]
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Pagina 19
Welcom e A Five-Minute Guide To Your Printer 1-7 Connections 2500CP Onl y The 2500CP print er comes with an HP Jet Direct network i nterface card, for LAN connections, as wel l as a parallel interface for a di rect connecti on to your compu ter . See the Setu p Guide for informati on on connecti ng your printer t o a computer or network. 2000CP Onl[...]
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Pagina 20
Welc ome A Five-Minute Guide To Your Printer 1-8 Software Applications an d Drivers T o make sure that yo ur printer prints exactly what you were expecting - in terms of size, position, orientation , color and quality - use the correct driver for the combinat ion of your app lication software an d your printe r , and make sure that it is configured[...]
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Pagina 21
Welcom e A Five-Minute Guide To Your Printer 1-9 Fr ont V iew of Printer C47041 06 W i ndow Ink Cartridges (inside) Roll Cover St or a g e Sh elf Media Bin Stand by Swit ch Printhead Clean ers (inside) Front Panel Di splay Front Panel Media- Entry Slot Media Le ve r Printhead s (inside)[...]
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Pagina 22
Welc ome A Five-Minute Guide To Your Printer 1-10 Rear V iew of printer C47041 09 Pocket for Quick Reference Guid e and Medi a Knife Socket for Network Interface Parallel Interface power cord Power Switch Slots for Upgrades[...]
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Pagina 23
2-1 1 Using the Fr ont Panel 2 The Fr ont Pa ne l 2-2 St andby Mo de 2-6 Printin g the Cu rrent Co nf igurat ion 2-7 Enterin g the Menu Syst em 2-8 Printi ng the Menus 2-9 Printin g Other In ternal Pri nts 2- 12 Navigati ng the Menu System 2-14 Menu Graphics Used in This Manua l 2-15 Navigati on Examp le s 2-16 Other T ypes of Fron t-Panel Display [...]
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Pagina 24
Using th e Front Pan el The Fron t Panel 2-2 The Fr ont Panel The front panel of the prin ter is made up o f four functiona l areas as sho wn below: C4704002 Form Fe ed and Cut Cancel Replace Ink Sys tem Pause Color Mono Prev ious Enter Receiv ing Print Current Configuration (Press b o th Keys) Best Normal Fast Print Qu alit y Sta t us Print Qualit[...]
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Pagina 25
Using the Front Panel The Front Panel 2-3 Display Secti on The display section of the fron t panel consist s of the two-li ne display and t he four display keys to its right ( Prev iou s , ↑ , ↓ and Enter ). n The display ca n show two li nes of text and is used for displayi ng: – menus used t o configure the p rinter . – and messages. – [...]
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Pagina 26
Using th e Front Pan el The Fron t Panel 2-4 Action Keys The acti on keys let yo u: n cancel the current print er operation ( Cancel ). n advance a nd cut media ( Form Fee d and Cut ). n replace ink syst em components ( Repl ace Ink Syst em ). n pause the printer ( Pa use ). See chapt er 7, Managing Y our Prints , for information o n the use of the[...]
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Pagina 27
Using the Front Panel The Front Panel 2-5 S tatus Lights The status lig hts provide stat us information a bout the current configuration and state of the printer . These lights are described later in th is man ual NOTE In most cases, setting s in your appl ication softwar e or printer dr iver ove rride any settings you make on the front panel of th[...]
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Pagina 28
Using th e Front Pan el Standby Mo de 2-6 S tandby Mode The printer has a standby mode where, after a period of inactivity , the printer goes into a sleep mode (low-po wer usage mode). Thi s is ind icated by the front panel display and status indi cators turning off. The indic ator ligh t on the St a n d b y switch is on when t he printer i s in st[...]
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Pagina 29
Using the Front Panel Printing the Current Configuration 2-7 Printing the Current Configuration The display sectio n is used for sett ing t he printe r’ s configuration. Y ou can print out a repor t showing the printer’ s current co nfigur ation by following t he ste ps below . 1 Make sure tha t media is loa ded. See page 3-1 3, Loading Rol l M[...]
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Pagina 30
Using th e Front Pan el Entering the Menu System 2-8 Entering the Menu System 1 Make sure a sta tus screen is di splayed, as sho wn in the example bel ow: 2 Press the Enter key . Either the SHOR T MENUS screen or the FULL MENUS screen: is displayed, wi th the Queueing & Nesti ng option shown . NOTE Y ou may not be able to access the menu system[...]
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Pagina 31
Using the Front Panel Printi ng the Menus 2-9 Printing the Menus Y ou can see the complete menu structure avai lable on t he printer by prin ting th e Front-Panel Men us pri nt. T o help understand the menu struct ure and i ts navigat ion, print it no w: NOTE The Menus print is printed in the size specified in the Page Form at → Size settings in [...]
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Pagina 32
Using th e Front Pan el Printing the Menus 2-10 c Press Enter . d Press ↓ or ↑ until Menu is dis playe d. e Press Enter . The printer prints a menu tree of the entire front-panel menu structure. The Receiving light flashes whil e the file is being processed, and then the pri nter starts printing. 2500CP Onl y Look at the Front-Panel Menus print[...]
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Pagina 33
Using the Front Panel Printi ng the Menus 2-11 2000CP Onl y Look at the Front-Panel Menus print . It shows the full menu structure. Here is a sample section of it (concerned with pen settings): 123456 C4704005 There are six columns: Row associated with Area ex pa n ded f or us e 1 cont ains t he hi ghest level m enu optio ns. 6 contai ns the lo wes[...]
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Pagina 34
Using th e Front Pan el Printing Other Internal Prints 2-12 Printing Other Internal Prints In additio n to the curre nt confi gurati on prin t and menu prin t, there a re several oth er internal prints av ailab le in th e printer . The in tern al prints are listed belo w: 2500CP Onl y PostScript demo Demonstrates the image qu a lit y capabilities o[...]
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Pagina 35
Using the Front Panel Printing Other Internal Prints 2-13 Service pri nt The Service pri nt provide s information needed for print er servicing, such as th e curren t configur ation, o peratin g conditi ons (temp erature and humidity ), in k levels, and other stat istics about printer usage. n Menu The Men u prin t shows the c omple te menu str uct[...]
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Pagina 36
Using th e Front Pan el Navigat ing the Menu Syst em 2-14 Navigating the Menu System Once in th e first-l evel menu, you can navigat e the menu system usi ng th e display keys. NOTE A → character i n a menu op tion box in dicates t hat ano ther level of menu is availa ble. C4704006 Press Pr e vious to display the prev ious menu level, Press ↑ t[...]
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Pagina 37
Using the Front Panel Menu Graphics Used in T his Manual 2-15 Menu Grap hics Used in This Manu al At the end of this chapter , there are some examples of navigati ng the menu system, showing al l the menu d isplays avai lable. In the rest of th is manual, a men u graphi c is displayed in the left margin when you need to use the menu system. This me[...]
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Pagina 38
Using th e Front Pan el Naviga tion E xample s 2-16 Navigation Examples Use the foll owing exampl es to practice n avigatin g the menu syst em. All exampl es assume that you have ent ered the menu system from t he ST A TUS screen shown belo w . Selec ting the Ful l Menu Mode u Make sure t he ST A TUS displ ay level i s shown on the front panel: 1 P[...]
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Pagina 39
Using the Front Panel Navigation Examples 2-17 4 Press Enter . 5 Press ↓. 6 Press Ente r . 7 Press Pre viou s . 8 Press Pre viou s again t o return to the ST A TUS screen in the front-panel display . C4704034 MENU MODE Short* C4704034 MENU MODE Full C4704034 UTILITIES Menu mode=Full → C4704034 FULL M E NUS Util ities → C4704034 ST A T US Rea [...]
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Pagina 40
Using th e Front Pan el Naviga tion E xample s 2-18 Changing the Color Calibration Setting in the I mage Quality Menu 2500CP Onl y In this exampl e, you will chan ge the Color C a lib ration setting in the Image Quality menu. The arrows on the excerpt fr om the Front-Panel M enus print on pag e 2-2 0 corresp ond to th e numbered inst ructions. Fro [...]
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Pagina 41
Using the Front Panel Navigation Examples 2-19 5 Press the Enter key to select the opt ion and move to the Co lor calibrati on third-leve l menu. The op tion current ly selected is displayed wit h a *. 6 Change the d isplayed op tion by pressing the ↓ or the ↑ key . 7 Press the Enter key to set COLOR CALIBRA TION to the n ew di splaye d se tti [...]
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Pagina 42
Using th e Front Pan el Naviga tion E xample s 2-20 If you now reent er the menu syst em and repeat steps 1 to 4, yo u will see t he optio n that you sel ected display ed with a *. NOTE A → character i n a menu option box i ndicates that a lower le vel of men u is availa ble. C4704040 1 ↓ ↓ FULL MENUS Image qua lity → 2 → 3 ↓ 4 → Ink [...]
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Pagina 43
Using the Front Panel Navigation Examples 2-21 Changing the Merge Setting in HP-GL/2 Settin gs In this ex ample, you will change the M erg e setting in the HP-GL/2 S ettings. The arrows on the excerpt of the Front-Panel Menus print on the nex t page correspond to the numbered instruc tions. Y ou should now ha ve the ST A T US screen disp layed on t[...]
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Pagina 44
Using th e Front Pan el Naviga tion E xample s 2-22 5 Press the Enter key to sel ect the opti on and move t o the Mer ge third- level men u. The option currently selected i s displaye d with a * 6 Change the d isplayed op tion by pressing the ↓ or the ↑ key . 7 Press the Enter key to set Mer ge equal to the ne w displayed v alue. Y ou will be r[...]
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Pagina 45
Using the Front Panel Navigation Examples 2-23 If you now reent er the menu syst em and repeat steps 1 to 4, yo u will see t he optio n that you sel ected display ed with a *. NOTE A → character i n a menu op tion box in dicates t hat ano ther level of menu is availa ble. C4704009 1 ↓ ↓ ↓ ↓ ↓ ↓ ↓ FULL MENUS HP-GL/2 Settings → 2 ?[...]
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Pagina 46
Using th e Front Pan el Naviga tion E xample s 2-24 Changing Margins This examp le shows how to a djust th e page mar gins. u Make sure t he ST A TUS displ ay level i s shown on the front panel: 1 Enter the menu system by pressing t he Enter key . Eith er t he S HOR T MENUS screen or the FULL MENUS screen is disp layed wi th the Queueing & Nest[...]
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Pagina 47
Using the Front Panel Navigation Examples 2-25 5 Press the Enter key to di splay the MARGINS menu. 6 Use the ↑ and ↓ keys to displa y the avail able opt ions and, when the desired op tion is displayed , press the Ente r key to select it as the setti ng fo r Mar gins . 7 T o exit the men u system, press the Pr eviou s key twice. C4704034 MARGINS[...]
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Pagina 48
Using th e Front Pan el Naviga tion E xample s 2-26 Changing the Drying T i me This examp le adjusts the drying time, a sett ing used t o suit dif feren t environmental conditi on s, in th e DR YING TIME menu. The printer must be in full menu mode for this exa mple. u Make sure the ST A TUS di splay lev el is shown on the f ront panel. : 1 Press th[...]
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Pagina 49
Using the Front Panel Navigation Examples 2-27 5 Press the Enter key to di splay the DR YING T I M E menu. 6 Use the ↑ and ↓ key s to display t he availab le optio ns and, when the desired o ption is displayed , press the Enter key to sele ct it as the setting for Dryi ng time. 7 T o exit the men u system, press the Pr eviou s key twice. C47040[...]
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Pagina 50
Using th e Front Pan el Other Types of Front-Panel Display Information 2-28 Other T ypes of Front-Pa nel Display Information Other types of messages are also displ ayed in the front panel, such as those displaye d for selecting med ia typ e during medi a loading: or the amount of ink remai ning: There are other selectio n menus which are not part o[...]
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Pagina 51
3-1 1 W orking with Media 3 Cho osing Me dia 3-2 Using the Ink System UV Ou tsid e 3-5 Handling Y our Media 3-12 Load in g Roll M edia 3 -13 Loading Medi a onto the T ake Up Reel accessory 3-19 Unloading Med ia from th e T ake Up Reel acc essory 3-26 Removing a Roll from th e Printer 3-30 Installing a New Roll into the Print er 3-32 Changing t he C[...]
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Pagina 52
Working with Media Choosi ng Media 3-2 Choosing Media Y our printer supp orts several types of media. Choosing the best media ty pe for your needs is an e ssential st ep in ensuring g ood imag e quality . For best pr inting results, use only genuine Hewlett-Pack ard med ia, wh o se reliability and performance have been de veloped and thoroughly tes[...]
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Pagina 53
Working with Media Choosi ng Media 3-3 Some Important Points about Med ia T ypes n This pr inter supports many media types. However , the qua lity of some imag es may be reduc ed if you do n ot use HP media . n Whenever you load a roll or a sh eet, the pri nter’ s front-panel disp lay prompts you to specify the medi a type you are loadin g. I t i[...]
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Pagina 54
Working with Media Choosi ng Media 3-4 Supported Media T ypes Y our printer sup ports several type s of media The support ed types and their most common uses are shown in th e table bel ow . The media you choo se will de pend on t he in k system y ou h ave i nstal l ed t hat i s , UV inks or ima ging i nks. NOTE: HP Heavyweight Coated Paper is th e[...]
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Pagina 55
Working with Media Using the Ink System UV Ou tside 3-5 Using the Ink System UV Outside Laminating the Med ia after Printi ng After you have printed a fi le using the HP DesignJet CP Ink S ystem UV on 3M ™ Changeable Opa que Imaging Med ia 8522CP and b efore displaying the print outd oors, it must be laminat ed with one of the 3M over lamin ates [...]
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Pagina 56
Working with Media Using the Ink System UV Outs ide 3-6 Installing the Final Print Recommendatio ns to Follo w When Instal ling the Final Print Follow these recommendation s when the fina l prin t is to be displayed o utdoors: n Installation temperatures Final grap hic install ation t emperature should rang e between 28 ° F and 1 10 ° F. Final gr[...]
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Pagina 57
Working with Media Using the Ink System UV Ou tside 3-7 CAUTION Always apply the fina l print to the surface by hand or using a sq ueegee with a low friction pa per sleeve. 1 Position t he final p rint o n the surface. Measu re the fi nal print pl acement relativ e to the sides of t he substrate. 2 T ape the full leadi ng ed ge of the final prin t [...]
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Pagina 58
Working with Media Media Types 3-8 Media T ypes HP Commerci al Names of Media T ypes The following table lists the common and HP commercia l names of the media type s support ed by your printe r . Media T ype on the Front-Panel Display Commer cial Name of Medi a as described i n the Med ia Guide f or printers Also Known As Coated paper HP Coated Pa[...]
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Pagina 59
Working with Media Media Types 3-9 Physical Characteristics o f Media T ypes The followi ng table li sts the physi cal charact eristics of the d if ferent suppo rted media typ es. NOTE: When loading media into the prin ter , make sure the coated side of the media is facing downwards. NOTE: T o order the above media types see page 3-8, HP Commer cia[...]
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Pagina 60
Working with Media Media Types 3-10 Combinations of Media T ype and Print Quality The table b elow shows po ssible combinat ions of med ia type an d print quali ty . NOTE: If you are using a third-party Raster Image Proce ssor (RIP) to print with your printer , the abov e table ma y not apply . In this case, consult your RIP vendor for advice on th[...]
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Pagina 61
Working with Media Using Coated Pape r and Heavy Coated Paper with Normal Mode 3-11 Using Coated Paper and Heavy Coated Paper with Normal Mode Y ou should al ways select t he media t ype in the front-panel menu that matches the media typ e you hav e loaded in the print er , with the follow in g one exception : Printing on Coated Paper s Using Norma[...]
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Pagina 62
Working with Media Handling Yo ur Media 3-12 Hand ling Y our Me dia n Handle film and g lossy media by the edges or wear c otton gl oves. Skin o ils can interact with the ink and cause it to smear . n Although t he standard i nk systems supp lied with t his printer have excell ent lightfastness, colors will eve ntually fade or change if exposed to [...]
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Pagina 63
Working with Media Loading Roll Media 3-13 Loading Roll Media T o start th is procedu re you need to have a roll of media instal led on to the printer spindle. See page 3 -32, Installing a New Roll into th e Printer . 1 Check the lead ing edg e as i t un wind s from the sp ool . If it is not eve nl y cut o r if it i s skewed (not pe rpendicular t o[...]
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Pagina 64
Working with Media Loadin g Roll M edia 3-14 NOTE: Make sure th e media lever is in the raised posit ion. 3 Open the roll co v er and insert the medi a into the printer . 4 Holding the media at the sid es, align its right edges with the perforated line on the entry pla ten 5 Press the ↓ key nex t to the front-panel display to indi cate you are lo[...]
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Pagina 65
Working with Media Loading Roll Media 3-15 6 Use the ↑ and ↓ keys until the disp lay shows the type of medi a you are lo adi ng and then press the Enter key . C4704030 SELECT MEDIA Coated pape r Previ ous Enter[...]
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Pagina 66
Working with Media Loadin g Roll M edia 3-16 7 Align t he media. a When the front pan el displays “ Lower Lever”. Lower the medi a lever . b The fr ont panel di splays: c T ake h old of the edges o f the media n ow extending from the exit sl ot and pull the media toward y ou until t aut. Then al ign the left and right edges of the med ia, so th[...]
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Pagina 67
Working with Media Loading Roll Media 3-17 d W ind th e media stop in the d irecti on of the ar row sho wn belo w . This is to ta ke up any slack in th e ro ll before closing th e roll cover . e When you hav e aligned t he media l ift the leve r . f The printer chec ks that the medi a is aligned properly . If the ali gnment is successful the front [...]
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Pagina 68
Working with Media Loadin g Roll M edia 3-18 8 Close the roll cover and press the ↓ key . 9 When the ↓ key is pressed t he next step de pends on the type of print er you have: a If you do not h a ve a T ake Up R eel installed the pr inter displays: b If you do ha ve a T ake Up Reel install ed and it is set to ON . Proceed to the next procedure.[...]
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Pagina 69
Working with Media Loading Media onto the Take Up Reel accessory 3-19 Loading Media onto the T ake Up Reel accessory T o sta rt this pr ocedur e you need to have a roll of medi a installe d into t he printe r see page 3-32, I nstalli ng a Ne w Roll into t he Prin ter and 3-13, Loadi ng Roll Media . CAUTION Using Back-lit media with a separate slip [...]
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Pagina 70
Working with Media Loading Media o nto the Take Up Reel access ory 3-20 2 Move the a djustme nt lever s on the medi a guides to the unl ocked posi tion. 3 The two media guides and core must be posi t ioned on th e spindle so that t he media is in the ce nter , be tween the medi a guides. Adj ust the media g uides as shown below . The media guides m[...]
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Pagina 71
Working with Media Loading Media onto the Take Up Reel accessory 3-21 5 Pull the media down taut to the posit ion shown below . Do not attempt t o pull more media from the printer , if you need more media use t he front panel. C472334[...]
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Pagina 72
Working with Media Loading Media o nto the Take Up Reel access ory 3-22 6 Use a small amount of sticky tape (see note b elow) to att ach the medi a to the core. Use three stri ps, one at each side of the me dia and one i n the mid dle. S tick th e middle one first. NOTE: Use only tape which will no t t ear the media when it is removed later . NOTE:[...]
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Pagina 73
Working with Media Loading Media onto the Take Up Reel accessory 3-23 8 Importan t: Press the media wi nd butto n on the T ake Up Reel panel i ndicated belo w to wind the media o nce around the core. C472337 Media wind butto n[...]
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Pagina 74
Working with Media Loading Media o nto the Take Up Reel access ory 3-24 9 Press the ↓ butt on on the front panel to advanc e some more media, ad vance abou t the amount shown below t o enable you to insert th e Media W eight It is imp ortant tha t the Media W eight is th e same width as the me dia you are using. By matchin g color coded lengt hs [...]
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Pagina 75
Working with Media Loading Media onto the Take Up Reel accessory 3-25 11 Press Pre viou s or Enter . The front panel displays: NOTE: Whe n the T ake Up R eel is in ope ratio n it is im portan t to e nsure that th e T ake Up Reel sensor is not blocked. 12 Shown below is how the printe r should look when it is in operatio n. As media is fed from the [...]
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Pagina 76
Working with Media Unloading Media fr om the Take Up Reel accessory 3-26 Unloading Media from the T ake Up Reel accessory T o remove medi a from the pri nter see page 3-3 0, Removing a Roll from the Printer . T o unlo ad roll media from t he T ake Up Reel perform t he following pro cedure. NOTE: Before unloading media ensure the ink is dry; see pag[...]
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Pagina 77
Working with Media Unloading Media from the Take Up Reel accessor y 3-27 3 The front panel displays: 4 Press continue. 5 Press the media wind button sho wn belo w to wind t he media hanging down o nto the T ake Up Reel. The fro nt panel d isplay s: 6 After windin g up the T ake Up Reel press th e ↓ key . The cutter cuts t he media. 7 Press th e m[...]
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Pagina 78
Working with Media Unloading Media fr om the Take Up Reel accessory 3-28 8 Slide open the spindl e lock on t he right h and side of th e T ake Up Reel. 9 Remove the T ake Up Reel spind le. Spindle lo ck C472358 C473449a A B C472349a[...]
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Pagina 79
Working with Media Unloading Media from the Take Up Reel accessor y 3-29 10 Remove the T ake Up Core from th e T ake Up Reel spindle. T o remove roll media from the printer perform the following procedu re. T ake Up Core (with media) Media guide T ake Up Reel spindle C472350c[...]
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Pagina 80
Working with Media Removing a Roll from the Printer 3-30 Removing a Roll fr om the Printer 1 W ait until the appropriat e dr ying ti me has passed See pag e 3-4 4, Dryi ng time (W ith a T ake Up Reel) 2 Lower the Me dia lever . 3 Open th e roll co ver an d turn the medi a stop to wind t he med ia out of th e printe r and onto the rol l. C4704130 C4[...]
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Pagina 81
Working with Media Removing a Roll from the Printer 3-31 4 Remove the ol d roll by pulling firmly on each end of th e spindle, A then B. 5 Rest the old roll verti cal l y so th at t he fixed spi ndl e medi a guide is on the floor . Pul l out the removable spindle medi a guide and then remov e the roll of medi a from the spindle. 6 Y ou have c omple[...]
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Pagina 82
Working with Media Installing a New Roll into the Pr inter 3-32 Installing a New Roll int o the Printer 1 If an empty spi ndle is instal led in the pri nter , open the roll c over and remove the empty spi ndle by pull ing firmly on each end, A and then B as shown below . 2 Remove the new rol l from its wrappin g. 3 HP Heavyweight Coated Paper is t [...]
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Pagina 83
Working with Media Installing a New Roll in to the Printer 3-33 4 Place the spi ndle verticall y on the fl oor , with t he fixed spindl e media guide at the bottom. T ake of f the removab le spindl e media gu ide from the to p of the sp indle, and slide the n ew roll onto the spindle. The lea ding edge of t he media must wind clockwise a s shown be[...]
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Pagina 84
Working with Media Installing a New Roll into the Pr inter 3-34 6 Insert the printer spi ndle so t hat the fixed me dia guide is on the right (A) and t he removable media guide is on the left (B). Push in firmly o n both ends. Make sure the media remains f lush again st the media s top. The media must be posit ioned on t he roll as sh own above. C4[...]
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Pagina 85
Working with Media Changing the Co re Tube on the T ake Up Reel Accessory 3-35 Changing the Cor e T ube on the T ake Up Reel Accessory The Core tube on t he T ake Up Reel must be the same wi dth as the media you are using. T o change the core perform the following procedure. 1 Slide open the spindl e lock on t he right ha nd side of th e T ake Up R[...]
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Pagina 86
Working with Media Changing the Co re Tube on the T ake Up Reel Accessory 3-36 3 Remove the l eft-hand med ia guide. 4 Remove the ol d T ake Up Core. 5 Install the new Core you ha ve chosen o nto the spindl e and re-inst all the left hand guide assembl y . NOTE: Y ou can also use an empty cardboard t ube to replace the plastic T ake Up Core that wa[...]
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Pagina 87
Working with Media Changing the Co re Tube on the T ake Up Reel Accessory 3-37 Alternat ively you can use an emp ty medi a cardboard core. NOTE: Ensure the T ake Up Core i s pushed firmly into bot h media gui des. NOTE: If you want to use a three inch ca rdboard core then use t he 3 inch core adaptors shown below . 12'' / 305mm 42'&a[...]
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Pagina 88
Working with Media Changing the Co re Tube on the T ake Up Reel Accessory 3-38 6 Install the T ake Up Reel spindle into the printer by p ushing firmly on each end of the spindle, A then B. 7 Slide shut the spindl e lock on the right-h and side of th e T ake Up Reel. A B 12'' / 305mm 42'' / 1067mm + 54''/1372mm = + 36&a[...]
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Pagina 89
Working with Media Loading sheet media 3-39 Loading sheet media Which edge first? Y ou can load a sheet in either po rtrait or landsca pe orientati on. Unless usin g the Rotate opti on (see page 5-15, Rotat ing an I mage ), load the sheet in the same orientati on as you have sp ecified in your so ftware. If printi ng a PostScri pt file, always load[...]
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Pagina 90
Working with Media Loading sheet media 3-40 3 Holding the media at i ts sides, al ign the right edge with the perforated l ine on the entry pla ten . 4 Insert the media int o t he prin ter until it b u ckles slightly . That is, p ush it all the way until the media stop s. Let go of the me dia when t he printer b egins to pu ll it in . 5 Press ↑ n[...]
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Pagina 91
Working with Media Loading sheet media 3-41 *For informatio n on media types, see page 3-2, Choosing Me dia . 7 The printer mov es the sheet i n and o ut to check its size an d alignment, a nd then advances it to th e start o f th e page. 8 When the “S tatus/Ready “ message is display ed you have fi nished loadin g sheet media.[...]
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Pagina 92
Working with Media Unloading Sheet Media 3-42 Unloading Sheet Media 1 W ait until the appropriate drying time has passed (see pa ge 3-44, Drying time (W ith a T ake Up Reel) ). No drying ti me is necessary for some co mbinations of med ia typ es and print modes. 2 Gently pull the sheet fr om the printer . C4704141a[...]
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Pagina 93
Working with Media Unloading Sheet Media 3-43 Compensating for Badly Cut Medi a If the media is persi stently dif ficu lt to lo ad, it cou ld be an in dicatio n that i t has been cut uneven ly , wit h the media width on t he leadin g edge dif ferent t o that o f the traili ng ed ge. A fron t-p anel opt io n cal le d Skew tolerance helps yo u compen[...]
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Pagina 94
Working with Media Drying time (With a Take Up Reel) 3-44 Drying time (With a T ake Up Reel) If you are using the T ake Up Reel the ink must be dry b efore the media i s wound up onto th e T ake Up T ube, otherwise t he image will be da maged. In most cases the T ake Up Reel paper loo p gives the prin t time to dry before it is wound up, in this ca[...]
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Pagina 95
Working with Media Drying time (With a Take Up R eel) 3-45 Automatic This is the default sett ing. The printer (if necessary ) will automatically adjust the dryi ng tim e depe nding on the follow i ng: n T ype o f Media n Print M ode n W idth o f prin ting a rea n Envir onme n tal cond ition s CAUTION T o avoid the prin ter ad ding drying time to p[...]
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Pagina 96
Working with Media Drying Tim e (Without a Take Up Reel) 3-46 Drying T i me (Without a T ake Up Reel) On some media type s, the i nk needs time to dry before the med ia is unloaded . The printer automa tically det ermines the appropriat e drying time, based on the type of media you h ave selected and the current temperature a nd humidit y . Adjusti[...]
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Pagina 97
4-1 1 W orking with Ink Systems 4 About the Ink Syst em 4-2 Obtaining Opt imum Refill Performance usi ng non-HP media. 4-6 Monito ring th e Ink Leve l 4-9 Removing and Replacing Ink S ystems 4-1 1 After replacing t he Ink System 4-23 Removing and Stori ng Partial l y Used Ink Systems 4-24 St oring the Ink Syst em in the HP DesignJet CP Ink System S[...]
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Pagina 98
Workin g with I nk Sy stems About the Ink System 4-2 About the Ink System The HP DesignJe t CP Ink Systems There are two HP DesignJet CP Ink Systems designed t ogether with yo ur HP DesignJet 2 500CP and 20 00CP pr inters for a total printi ng soluti on tha t delive rs clear , sharp prints - every t ime. n The HP DesignJet CP Ink Sy stem UV also re[...]
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Pagina 99
Working with Ink Systems About the Ink Sys tem 4-3 What is an I nk Sys tem? In each of the four ink systems, there are t hree separate component s that work togethe r . The compo nents of each i nk system are color -coded to help you inst all them corr ectl y . Ink Cartridg e Each ink cartridg e is a lar ge-capa cit y i nk supply t hat refills th e[...]
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Pagina 100
Workin g with I nk Sy stems About the Ink System 4-4 How to Identify the HP DesignJet CP Ink System UV Components The appearance of the HP DesignJet CP Ink System UV is similar to the HP DesignJet CP Ink Sy stem. T o help you easil y identify the UV Ink S ystem each component is marked with the fol lowing symbol aft er the name HP DesignJe t CP Ink[...]
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Pagina 101
Working with Ink Systems About the Ink Sys tem 4-5 When Does the Ink System Refill the Printheads? Normally the printheads are refilled when a print has been finished. If yo u are printin g an imag e with a high ink densit y which is larger than E/A0 , the printe r may stop during th e print to refill. The printe r con tain s alg orithms to find th[...]
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Pagina 102
Workin g with I nk Sy stems About the Ink System 4-6 Obtaining Optimum Refill Performance using non-HP media. In some cases, part icularly wit h high ink density prints and using non en dorsed media typ es, defects c an occur as the ink dries on the media whil e a print is pau sed to refill the printheads. If you are e xperiencing this probl em you[...]
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Pagina 103
Working with Ink Systems About the Ink Sys tem 4-7 NOTE: The refill types shown a re the defau lt settings. NOTE: If the media type is cha nged eith er by loadi ng new med ia or changi ng the setting in th e front panel, th e refill type will retu rn to defaul t. NOTE: If you are using an ex tern al RIP , the op tion indicated t hrough the RI P wil[...]
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Pagina 104
Workin g with I nk Sy stems About the Ink System 4-8 Refilling the Printheads fr om the Front Panel Y ou may want t o refill the printhea ds before prin ting a very lar ge (long axis) or dense print that may require more ink than the minimum volume in the printhead. Select Refill in th e Printhead service menu. Refill causes the prin ter to refill [...]
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Pagina 105
Working with Ink Systems Monitoring the Ink Level 4-9 Moni tori ng the Ink Level Y ou can mon itor how much ink you have remainin g in each i nk cartridge by selecting the Ink le ve l d isplay in the front-pan el menu. The display pro vides an indicat ion of how much in k is remaining in ea ch of the four ink cartri dges (based on int ernal counts [...]
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Pagina 106
Workin g with I nk Sy stems Monitoring the I nk Level 4-10 When should I Replace an Ink System? Y ou should rep lace an ink system when prompted by the print er . When the printer runs out of one o r more co lo rs of i nk, the printer displ ays the fo llowi ng message o n the fro nt pane l. The printer displ ays four blocks representing t he four i[...]
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Pagina 107
Working with Ink Systems Removing an d Replacing Ink Sy stems 4-11 Removing and Replacing Ink Systems NOTE: It is very i mportant t hat you do not mix i nk syste ms up. T he UV ink systems and other no n-UV ink syste ms are not comp atible. Cont aminati on of one i nk system with th e other will resu lt in yo u having t o replace both t he ink syst[...]
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Pagina 108
Workin g with I nk Sy stems Removing an d Replacing Ink System s 4-12 W orki ng with multiple Ink Syst ems IMPOR T ANT T o get the best images from your HP Desi gnJet CP In k System UV always foll ow these important rules: n Change all t hree component s for each ink co lor set tog ether . The pri nthead, printhead cleaner , and ink cart ridge sho [...]
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Pagina 109
Working with Ink Systems Replace the Ink Sys tem 4-13 Replace the Ink System 1 Removing and Replaci ng Printheads 1 When the prin ter carriage stops an d the front p anel displays the me ssage “ Open window to access pri ntheads, ” op en the window of t he printer . NOTE: Do not open the window be fore the “Open window to ac cess printhe ads?[...]
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Pagina 110
Workin g with I nk Sy stems Replace the Ink System 4-14 After you open the window , the printer will display t he following message on the front panel. Bli nking indi cators show which prin theads must be repl aced. In the followin g example, the ye llow printhead needs to be replaced. 2 Press down li ghtly on th e printhead you are repl acing and [...]
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Pagina 111
Working with Ink Systems Replace the Ink Sys tem 4-15 4 Insert the prin th ead into the stall with th e color dot that matches the color of th e printhead l abel. Press down li ghtly and push the pri nthead away from yo u (toward the back o f the cradle) un til it snaps into pl ace as shown b elow . NOTE: The printhead colors can also be i dentifie[...]
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Pagina 112
Workin g with I nk Sy stems Replace the Ink System 4-16 2 Removing and Replaci ng the Printhead Clean er W ARNING When you open the right door of the printer , the printhead cleaners move to the opening in the printer for repl acement. Keep hands cle ar of the opening until the print head cleaners st op movin g. 1 Open the right door on the prin te[...]
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Pagina 113
Working with Ink Systems Replace the Ink Sys tem 4-17 2 Press down on the printhead c leaner handle and p ull it out of the printer . Di scard the used print head cleaner . 3 Insert the new prin t head cleaner into the match ing color-coded slot in the print er . 4 Repeat steps 2 and 3 for any add itional pri nthead cleaners y ou need to rep lace. [...]
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Pagina 114
Workin g with I nk Sy stems Replace the Ink System 4-18 5 Close the r ight do or on the printe r . The front pane l wi ll display the message “ Open left door to access ink cartr g. ”. Continue with the next proced ure, Removing and R eplacing the Ink Cartri dges . C4704107[...]
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Pagina 115
Working with Ink Systems Replace the Ink Sys tem 4-19 3 Removing and Replaci ng the Ink Cartridge s 1 Open the left door on the print er . After you open the left d oor , the printer displays the me ssage shown below on the front panel. T he blinking indicato r shows which ink cartridge must be rep laced. In the example be low , the y ellow ink car[...]
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Pagina 116
Workin g with I nk Sy stems Replace the Ink System 4-20 2 While pressin g down on the qui ck-release button (1), unplug the ink cartridge tube by pullin g the tube conn ector away from the prin ter (2). CAUTION Never pull the ink cartridge o ut by the tube or con nector . This may cause the ink cartridge to leak. Always grasp the body of the cartri[...]
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Pagina 117
Working with Ink Systems Replace the Ink Sys tem 4-21 4 Insert the new ink cartri dg e in to the slot in the pri nter , makin g sure that you match the color of the ink cartridg e with the color code on th e pri nt er . 5 Plug t he valve on the in k cartrid ge tube into th e connect or on th e printer making sure th at you match the val ve color wi[...]
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Pagina 118
Workin g with I nk Sy stems Replace the Ink System 4-22 7 Close the left doo r on the pr inter . After the left d oor is closed, The front pan el displays t he message “ ST ATUS, Checking i nk system ” whi le th e printer checks th at all ink system compon ent s have been instal led correctly . T his may t ake a few minutes. Components Installe[...]
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Pagina 119
Working with Ink Systems After replacing the In k System 4-23 After r eplacing the Ink System After you replace the ink system, the printer: n aligns the printh eads n performs a printhead ch eck (if enabled) n calibra tes the color , if the col or calib ration fu nction is enab led in t he fron t-pan el. See chapter 9 , Contr o lling Image Quality[...]
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Pagina 120
Workin g with I nk Sy stems Removing and Storing Partially Used Ink Systems 4-24 Removing and S toring Partially Used Ink Systems If you need t o print several images u nattended (for example, when print ing overnight) and one or more of the ink col ors is low on ink, you may want to replace these colors with new on e s befo re starti ng to print a[...]
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Pagina 121
Working with Ink Systems Rem oving a nd Stor ing P a rtially Used In k Sys t ems 4-25 S toring t he Ink System in the HP DesignJet CP Ink System S torage C ontainer Additi onal HP DesignJe t CP Ink Sy stem S torage Contai ners can be purchased separately through your Hewlett-Packard dealer . Refer to page 13-18, Or dering Accessories for more infor[...]
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Pagina 122
Workin g with I nk Sy stems Removing and Storing Partially Used Ink Systems 4-26 4 Lift the lever arm and i nsert the printhead cleaner int o the matchi ng color cod ed slot in the HP Desig nJet CP Ink System S torage Container . 5 Push the lever arm forward so t hat the prin thead cleaner “cli cks” into p osition in the HP Design Jet CP Ink Sy[...]
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Pagina 123
Working with Ink Systems Rem oving a nd Stor ing P a rtially Used In k Sys t ems 4-27 7 Insert the prin th ead into the stall with th e color dot that matches the color of th e printh e ad label. NOTE Each prin thead is col or key ed to the corr ect stall and wil l not fit in any o ther positio n. 8 Press down light ly and push the printhead away f[...]
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Pagina 124
Workin g with I nk Sy stems Removing and Storing Partially Used Ink Systems 4-28 NOTE Y ou can store the HP DesignJet CP Ink S ystem UV ( UV Pigmented ink ) printhead s and printh ead clean ers in the storage contai ner for u p to six weeks without affecting the Outdoor Durabili ty W arranty (pro viding you comply with the warran ty proce dur es) 1[...]
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Pagina 125
Working with Ink Systems Rem oving a nd Stor ing P a rtially Used In k Sys t ems 4-29 Removing the Ink System from the HP DesignJet CP Ink System S torage Containe r CAUTION The sequence in wh ich the printhead an d printhead cleaner ar e remove d fr om the HP DesignJet CP Ink Syste m S torage Co ntainer is very im portant to prev ent printhead dam[...]
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Pagina 126
Workin g with I nk Sy stems Removing and Storing Partially Used Ink Systems 4-30 2 Press down light ly on th e printhead and p ull it toward yo u, removing it from t he stall. 3 Repeat step 2 for the three remaining color prin theads in the HP DesignJet CP Ink System S t orage Container . 4 Pull the lever arm up a nd towards you. P ress down on the[...]
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Pagina 127
5-1 1 Contr olling the Page Format 5 Page Fo rmat 5 -2 Page Size and Accuracy 5-8 Sele cting th e Ink Em ulatio n Mode 5-1 1 Adjusting M argins for Roll and Sheet Med ia 5-12 Rotating an Image 5-15 Prin tin g a M ir ror Image 5-19 Changing t he Scale of a Pr inted Image 5-20[...]
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Pagina 128
Controlling the Page Format Page Format 5-2 Page Format This chap ter expl ains how to make sure that the printe r produc es your pr int in the page format yo u want. C4704042 Page Size Marg in Printing ar ea Inked area[...]
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Pagina 129
Controlling the Page Format Page Format 5-3 Page size Page size ca n be specified from the front panel or i n the software, where it may be called ”Pa ge Size”, “Med ia Size” , “Paper Size” etc., and where the opti ons include, for example, ISO A3, ANSI Letter , Custom, etc. If your software d oes not put a page size command in the prin[...]
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Pagina 130
Controlling the Page Format Page Format 5-4 Do Y ou Need to Adjust the Page Size in the Fron t Panel? The answer is n ormally no, because the page siz e you have selected in yo ur driver overrides the page size selected in the printer . However , some of the circumstances in which you may want to cha nge the defaul t setting are: ■ When you are u[...]
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Pagina 131
Controlling the Page Format Page Format 5-5 Adjusting the Page Size in the Fr ont Panel PostScri pt files Unless you are u sing the front-pan el PS Scale → Fit to page opti on (see page 5-20 , Changing the S cale of a Pri nted Image ), the front-panel p age-size setting s have no ef fect on P ostScript files tha t al ready con tain page-si ze inf[...]
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Pagina 132
Controlling the Page Format Page Format 5-6 Non-PostSc ript f iles The Size option le ts you select the page size of yo ur prin t. The option s are descri bed in the fo llowin g table. If yo u need to adjust the page size from the front panel, do so before sending the file from your computer . The printer determines the size of a print at t he time[...]
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Pagina 133
Controlling the Page Format Page Format 5-7 Page Size and Clipp ed Images If you specify in y our software a page size t hat is lar ger than t he media siz e loaded in the print er , the printer wil l sti ll print what it can, b ut may cli p yo ur image. Page Size and Nesting ( Roll Media Only) Nesting mean s placing two or mo re pages sid e-by-sid[...]
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Pagina 134
Controlling the Page Format Page Size and Accuracy 5-8 Page Size and Accur a cy The printer dy namically modifies the advance o f the medi a, to achieve t he best image pr int, depen ding on the pri ntheads in stalled i n the pr inter a nd the cont ent of the image, al though the wid th of the image will always be corre ct. In the fron t panel disp[...]
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Pagina 135
Controlling the Page Format Page Size and Accur acy 5-9 The “Opti mized” option means the prin ter will calculate th e media ad vance dynamical ly dependi ng on: ■ the pr in theads ■ the use of each printhead This select ion will give best possible print quality , but page l engths may chan ge between two or more dif ferent ill ustrations w[...]
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Pagina 136
Controlling the Page Format Page Size and Accuracy 5-10 5 Wi t h t h e “Page Accuracy” menu still selected, scr oll th ro ugh the menu until “Maximum ” is di splayed. Pre ss Ente r to access this menu. By selec ti ng this opt io n, t he pr i nte r wil l adv ance medi a wi th out any dep endence o n the print head. Choose thi s option to ac [...]
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Pagina 137
Controlling the Page Format Selecting the Ink Em ulation Mode 5-11 Selecting the Ink Emulation Mode Y our print er c an emu lat e t he col or be havi or o f of fset print ing p resses, all owin g yo u to use you r printer for col or proofing. T o get accurate colors for yo ur proof, select the color emulat ion mode th at match es your offset printi[...]
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Pagina 138
Controlling the Page Format Adjusting Margins for Roll and Sh eet Media 5-12 Adjusting Margins for Roll and Sheet Media Besides nesti ng and settin g the page si ze, you can al so change the mar gin set tings and expand t he printing area of the page, reducing th e amount of medi a waste. The two side mar gins are 15.0 mm. The defaul t mar gin sett[...]
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Pagina 139
Controlling the Page Format Adjusting Margins for Roll and Sheet Media 5-13 Extende d margi ns pro vide wider to p and bot tom mar gins. E xtende d marg ins e nable the printer to do au tomatic error correction on th e leading and trailing edg es of an image to prevent image quality defects when it de tects n onfunction al nozzles. S ee page 9-6, C[...]
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Pagina 140
Controlling the Page Format Adjusting Margins for Roll and Sh eet Media 5-14 Non-Po stScript Files Only For roll me dia if you sel ect Smaller in the Mar gins menu sel ection, you c an reduce the mar gins to 1 0 mm on the le ading a nd trailing edges of th e media. NOTE If Small er margins ar e selected, the Nesting auto-r otation featur e is disab[...]
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Pagina 141
Controlling the Page Format Rotating an Image 5-15 Rotating an Image Y our images can be rotated from th e Page format / Rotate op tio n in the front pane l if: ■ The file is an R TL/HP-GL/2 file a nd Queueing and Nest ing are of f (see page 7- 1 1 , A voidin g Media W aste by Nesting Page s ) ■ The file is a PostScript file (HP DesignJet 2500C[...]
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Pagina 142
Controlling the Page Format Rotating an Image 5-16 What is Rotated? ◆ W ith roll media, both t he drawing an d the page orient ation are rotat ed. Notice that t he narrow mar gins are al ways at the left and right sides, regardless of the orienta tio n . The page size is adjusted to main tain th e p rinting area, preventing clippi ng. ◆ W ith s[...]
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Pagina 143
Controlling the Page Format Rotating an Image 5-17 How Does Rotate Int eract with Y our Software ? For PostSc ript f iles ■ On sheet me dia, the front-pan el Rotate setting has no ef fect. ■ On roll media, use the front-panel Rotate setti ng to save me dia, by printi ng narrow pages in landscape orientatio n, that is , with the sh ort edge para[...]
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Pagina 144
Controlling the Page Format Rotating an Image 5-18 For Non-Post Script Fi les ■ The pri nter add s the rot ation set ting to any ro tation a ngle you speci fy in your software. For example: For software appli catio ns which, like the p rinter , rotate counter-clockwise the result is the sum of the rotat ion selected in th e prin ter and the ro ta[...]
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Pagina 145
Controlling the Page Format Printing a Mirror Image 5-19 Printing a Mirr or Image If you are using clear imaging med ia, sometimes called back lit. Y ou may wa nt to print a mirror image o f your plot. S o that when th e media is lit from be hind it is i n the cor r ect or i ent at ion . T hi s can b e do ne f r om t he fro nt pane l, wit hout ch a[...]
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Pagina 146
Controlling the Page Format Changing the Scale of a Printed Image 5-20 Changing the Scale of a Printed Image W ith a PostScript file, you can enlarg e your printe d image from the prin ter’ s front panel by u sing t he PS scale option, accessed from t he Page format menu. The PS s cale feat ure i s us e ful : ■ If your software does no t suppor[...]
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Pagina 147
Controlling the Page Format Changing th e Scale of a Printed Im age 5-21 Fit T o Page The Fit to page setting adjusts the image size to the page siz e selected for your printer . For example, If you have selected ISO A2 as the page size and you print an A4-size image, it will be enlar ged to fit the A2 page. If ISO A4 p age size is selected, the pr[...]
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Pagina 148
Controlling the Page Format Changing the Scale of a Printed Image 5-22[...]
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Pagina 149
6-1 Contr olling the Overall appearance of a Print 6 W ays of Controlling t he Print’ s Appearance 6-2 Changing Pe n W idths and Colors Using th e Internal Palet tes 6-3 Changing t he T reatment of Overl apping Line s (Merg e) 6-9 Printi ng Color I mages in Monochrome 6-10 Printi ng Speeds and Prin t Qualit y 6-12[...]
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Pagina 150
Controlling the Overall app earance of a Print Ways of Con trolli ng t he Print’s App earance 6-2 W ays of Contr olling t he Print’ s Appearance NOTE: Unless you have specificall y indic ated in y our software tha t the printer ’ s front-panel settings are to be used (for example, P rinter ’ s d efault Settin g in a Macinto sh Print Opt ion[...]
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Pagina 151
Controlling the Overall appeara nce of a Print Changing Pen Widths and Colors Using the Internal Palett es 6-3 Changing Pen W idths and Colors Using the Internal Palettes The “pens” d iscussed throughout this cha pter are the “co nceptual” pens in a software palette, rather than the printer's physical printheads. These setti ngs have n[...]
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Pagina 152
Controlling the Overall app earance of a Print Changing Pen Widths and Colors Us ing the Internal Palettes 6-4 To Select a Palette T o select a palette through th e fron t -panel menu, go to th e Define P alette selection under HP- GL/2 SETT INGS and choose th e palette you wa nt. The following tab le describes the palette choices. NOTE: These sett[...]
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Pagina 153
Controlling the Overall appeara nce of a Print Changing Pen Widths and Colors Using the Internal Palett es 6-5 V iewing Current Config. Settings 1 Make sure e ither a roll o r a sheet of media is loa ded. 2 Make sure that the fron t- panel Color/Mono switch is set to Colo r . 3 Print the Current Confi guration Prin t, by pressing the ↑ and ↓ ke[...]
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Pagina 154
Controlling the Overall app earance of a Print Changing Pen Widths and Colors Us ing the Internal Palettes 6-6 V iewing the Colors A v ailable For a Palette 1 Make sure that the fron t- panel Color/Mono switch is set to Color . 2 T o print t he Palette, g o to the INTERNAL PRINTS menu and c hoose HP-GL/2 P a lette. In the Pal ette prin t, there are[...]
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Pagina 155
Controlling the Overall appeara nce of a Print Changing Pen Widths and Colors Using the Internal Palett es 6-7 T o Change the Palette Settings Y ou canno t change the Fac tory palet te, but yo u can def ine Pale ttes A and B to be whatever you choose. NOTE: These settings have no effect o n PostScript fi les. The following st eps explain how t o de[...]
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Pagina 156
Controlling the Overall app earance of a Print Changing Pen Widths and Colors Us ing the Internal Palettes 6-8 6 Scroll to the next pen numb er you want to change, press Ente r and do steps 3 through 5 again. 7 When all pen defi nitions are correct , press Pr eviou s until y ou exit t he menus. IMPOR T ANT The palett e you have just def ined will t[...]
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Pagina 157
Controlling the Overall appeara nce of a Print Changing the Tr eatment of Overlapping Lines (Merge) 6-9 Changing the T r eatment of Overlapping Lines (Merge) The Mer ge setti ng control s how overla pping lines are treated. Mer ge has two settings, Off a nd On. The following illustration shows the ef fect of each setting. Y ou can set the merge set[...]
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Pagina 158
Controlling the Overall app earance of a Print Printing Color Images in Monochrome 6-10 Printing Color Images in Monochr ome There are times when you may want t o print a color ima ge in monochrome (grayscales only). E xamples of th is are: ■ Y ou want a draft whe re color is not important, for e xample to check that the image is not going t o be[...]
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Pagina 159
Controlling the Overall appeara nce of a Print Printing Color Images in Monochrome 6-11 Switching between Color and Monochrome 1 Use the fron t-panel key shown below to toggle be tween color an d monochrome. 2 Send the file from your compu ter . NOTE The Color/Mono setting also effects most of the printer’ s internal prints. The Image Qual ity pr[...]
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Pagina 160
Controlling the Overall app earance of a Print Printing Speed s and Print Quality 6-12 Printing Speeds and Print Quality The prin tin g time varies with t he Print quality sett ing, and with the media type specified. Recommended co mbi nations of Print qu a lity an d med ia ty pes are given on page 3-10, Combin ations of Media T ype and Print Quali[...]
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Pagina 161
Controlling the Overall appeara nce of a Print Printing Speeds and P rint Qu ality 6-13 The table b elow shows the d if ferent print speeds and the amount of ink used when printing a n i mage usin g the six di f ferent m edia setti ngs. This is rep r esent ativ e of an E size prin t in Best mode with 20% ink densit y in all four c olors. The printi[...]
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Pagina 162
Controlling the Overall app earance of a Print Printing Speed s and Print Quality 6-14 Print quality settings Y ou can set the over all Prin t qual ity from the fr ont panel. In gener al: ■ Choose Fast to print your imag es in the sho rtest time. ■ Choose Normal to g et a good co mbinati on of image q uality a nd Normal. ■ Choose Best to ge t[...]
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Pagina 163
Controlling the Overall appeara nce of a Print Printing Speeds and P rint Qu ality 6-15 Using Coate d Paper and Heavy Co ated Paper wit h Normal Mode Y ou should al ways select t he media t ype in the front-panel menu that matches the media typ e you hav e loaded in the print er , with one exception : ■ If you are loadi ng Coated paper or Heavy c[...]
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Pagina 164
Controlling the Overall app earance of a Print Printing Speed s and Print Quality 6-16 Changing the p rint quality 2500CP Only Use the front-pan el Print Quality key to toggle between the three pri nt quality settings. Settings in your PostScript printer d river override the fr ont-panel setting. Use your driver fo r setting the prin t qualit y of [...]
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Pagina 165
7-1 1 Managing Y our Prints 7 Managing Pages Currently bein g Printed o r Drying 7-2 Managing Pages not yet Pri nted (the Queue) 7-5 A voi ding Medi a W aste b y Nesting Pag es 7-1 1 Getting the Best fr om Nesting (N es ting and Margins) 7-1 6[...]
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Pagina 166
Managing Your Pr ints Managing Pages Currently b eing Prin ted or Dryi ng 7-2 Managing Pages Curr ently being Printed or Drying NOTE In this chapter , the terms job and page are u sed inte rchangeabl y for fil es. PostScr ipt jo bs may have mul tipl e pages. R TL and HP-GL/ 2 jobs ar e single page jobs. Wher e w e talk about the prin t media, the t[...]
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Pagina 167
Managing Your Prin ts Managing Pages Currentl y being Prin ted or Dry ing 7-3 Cutting a Page before Drying is Complete (Roll Media O nly) ◆ Press Form Feed an d Cut on the fro nt pan el. The printe r ignores th e drying ti me and immediate ly drops t he page. However if you h ave the T ake Up Reel accessory installed a nd have it turn on, th e Fr[...]
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Pagina 168
Managing Your Pr ints Managing Pages Currently b eing Prin ted or Dryi ng 7-4 Pausing while Printing a Series of Pages Y ou can pause be tween two pag es alre ady sent from your co mput er , for example to change th e media type or replace the cartri dges. 1 Press Pause on the f ront panel. The printer fini shes t he current pag e and leaves the pr[...]
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Pagina 169
Managing Your Prin ts Managing Pages no t yet Printed (the Queu e) 7-5 Managing Pages not yet Printed (the Queue) What is the Que ue? Y our printer can store fi les in a queue at the same time as pri nting the current fi le. It stores them by pag e. If you send onl y single-page fi les, you can rega rd these as files. The size of the qu eue is limi[...]
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Pagina 170
Managing Your Pr ints Managing Pag es not yet Pr int ed (th e Queue) 7-6 Wi th queue ing turn ed OFF If Queueing is Of f and the pr inter receives print files, the files are printed as they are received, an d are not stored in the queue. Nest ing time-out set tings have no e ffect when Queueing is Off . ■ Files are print ed as they are rec eived,[...]
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Pagina 171
Managing Your Prin ts Managing Pages no t yet Printed (the Queu e) 7-7 S tarting to Print a File that is W aiting for a Time-out If all is in order (media lo aded, in k syst em i nstalled , and no file errors), th er e are still two reas ons why a file you have sent from your computer may not start p rinting when expecte d: ■ The print file may l[...]
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Pagina 172
Managing Your Pr ints Managing Pag es not yet Pr int ed (th e Queue) 7-8 Identifying a Job in the Queue In Queueing / Nesting, you ca n scroll th rough th e pages in the queue. Each has an identifier , comprising: <position in queu e>: <i mage name> Positio n in Queue The job current ly being prin ted is in position 0. The next job to b[...]
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Pagina 173
Managing Your Prin ts Managing Pages no t yet Printed (the Queu e) 7-9 Prioriti zing a Job in the Queue T o make any job i n the queue the next one t o be printed , select i t and choose Move to top . If nesti ng is tu rned on ( see pag e 7-11, What is Nestin g? ) the priorit ized job may still be nested wit h others. If you reall y want this jo b [...]
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Pagina 174
Managing Your Pr ints Managing Pag es not yet Pr int ed (th e Queue) 7-10 Making Copies of a Job in the Queue In all case s, the job must be stil l in th e queue. Having sel ected the job and chosen Cop ies , use the scrolling keys to specify the number of copi es required, and p ress Enter . The number you ent er is the actua l number of pages t o[...]
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Pagina 175
Managing Your Prin ts Avoidin g Media Waste b y Nesting P ages 7-11 A voiding Media W aste by Nesting Pages NOTE Nesting can on ly be used with roll media. What is Nesting ? Nesting means pl acing pages side-by -side on the media (rather t han one after the other), to avoi d wasting media. Roll Media save d Nesting of f Nestin g on Direct i on of p[...]
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Pagina 176
Managing Your Pr ints Avoiding Media Wa ste by Nestin g Pages 7-12 Automatic Ro tation The printer may a utomatica lly rotate a p age in ne sting (see page 7-13, Whic h Pages Cannot be Rot ated? ). It may do this even with a sing le page. Automatic R ota tio n does not ap ply to pag es that have mar gin s set to Sma ller . NOTE The printer ’ s au[...]
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Pagina 177
Managing Your Prin ts Avoidin g Media Waste b y Nesting P ages 7-13 When Does the Printer T ry to Nest Pages? When all the follo win g are true: ■ The printer is loaded with roll media rather than sheet media. ■ In the front-panel menus, Qu eue is ON (the default). See pag e 7-5, What is th e Queue? ■ In the front-panel menus, Nes t is ON (th[...]
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Pagina 178
Managing Your Pr ints Avoiding Media Wa ste by Nestin g Pages 7-14 T urning Nes ting On or Off an d Choos ing the Nesti ng Method NOTE: The Optimal setti ng does not af fect PostScript files. If Optimal is selected when printi ng a PostScri pt file, Nesting will fu nction as if In order is selecte d. What Happens to Nesting if Y ou T urn Queueing O[...]
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Pagina 179
Managing Your Prin ts Avoidin g Media Waste b y Nesting P ages 7-15 How Long does the Printer W ait for Another File? So that the printer can make the best n est p ossible, it waits after a file has been receive d to check if a subsequent page wil l nest with it or with pages already in the queue. This waiting period i s the nest wait t ime. Th e f[...]
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Pagina 180
Managing Your Pr ints Avoiding Media Wa ste by Nestin g Pages 7-16 Getting t he Best fr om Nesting (Nesting and Margins) Right Margin Shift The printer may red uce the righ t mar gin of t he right-most page by u p to 3 mm (0.08 in). This is done only if: ■ the Size o p tion in the Page form at menu is set e ither to a Phot o optio n or to a discr[...]
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Pagina 181
Managing Your Prin ts Avoidin g Media Waste b y Nesting P ages 7-17 T o set the n est spacing g o to Page Format/ Nest Spacin g. Nesting and the Rotate Featur e Since nest ing may automat ically rotate pages, the Ro tate se tting in th e Page f orma t menu is ign ored whi l e nest ing is on. Pa ges w ith Smalle r mar gin settings a re not rotated. [...]
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Pagina 182
Managing Your Pr ints Avoiding Media Wa ste by Nestin g Pages 7-18[...]
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Pagina 183
8-1 1 Reconfiguring Y our Printer 8 V iewing the Current Ove rall Configurati on of the Pri nter 8-2 V iewing the C urren t Configu ration of the Fro nt-Panel Setti ngs 8-5 T o Change t he Front-Pane l Setti ngs 8-5 Recalib ra ting th e Printe r fo r Accuracy 8-6 Changing t he Graphics Language 8-8 Changing t he Interface Set tings 8-10 T o Change [...]
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Pagina 184
Reconfi guring You r Printer Viewing the Current Overall Configuration of the Printer 8-2 V iewing the Curr ent Overall Configuration of the Printer 2500CP Onl y T o see the current configurat ion of your pri nter , print ou t the confi guration print . The information co ntained on t he configuratio n prints is descri bed in the fol lowing tables [...]
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Pagina 185
Reconfiguring You r P rinter Viewing the Current Overall Conf ig uration of the Printer 8-3 HP-GL/2 Config uration Pri nt Item Comments Queueing & Nesting The current qu eueing and nesting s ettings in the fro nt- panel m enu. Utilities The current menu mode setting (Full or Short). Utilities -> Statistics Max X Max Y These two figures, in m[...]
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Pagina 186
Reconfi guring You r Printer Viewing the Current Overall Configuration of the Printer 8-4 I/O setup Current I/O con figuration and time-out s etting. Image quality -> Printhead service C urrent printhead s ervice check freq uency setting. HP-GL/2 settings Current Palette and Merge settings. Device setup Curre nt Device setup menu setting s: Grap[...]
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Pagina 187
Reconfiguring You r P rinter Viewing the Current Configuration of the Front-Pane l Settings 8-5 V iewing the Curr ent Configuration of the Fr ont-Panel Settings 1 Make sure e ither a roll o r a sheet of media is loa ded. 2 Print the Current Confi guration Prin t, by pressing the up-arrow a nd down-arrow keys simult aneously . The Current Configurat[...]
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Pagina 188
Reconfi guring You r Printer Recalibrating the Printer f or Accuracy 8-6 Recalibrating the Printer for Accuracy When to Recalibrate the Printer Y our printer was calibrated at the factory to ensure that it operates with th e great est accuracy in normal environ mental conditions. If you are o perating under significant ly dif ferent c onditions, yo[...]
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Pagina 189
Reconfiguring You r P rinter Recalibrating the Printer for Accur acy 8-7 7 First ensure th e media is dry , then rotate the sheet 90 ° counte rclockwise and reload it printe d-side down, so that the black arrows go into the print er first. 8 Go to Recalibrate again, and choose Measure pattern . When the printer has fini shed measuring and has ejec[...]
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Pagina 190
Reconfi guring You r Printer Changing th e Graphics Langu age 8-8 Changing the Graphics Language T o Change the Graphi cs Language Setting 2500CP Onl y T o change the grap hics language setting, go to the Device setup/Lang menu. There are three selections, as follows: Graphics Languag e Comments Automatic Choose Au tomatic to let the pr inter deter[...]
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Pagina 191
Reconfiguring You r P rinter Changing the Graphics La nguage 8-9 Graphic s Language and Networks For system admi nistrators If you are using the printer with a network spool er , consi der having yo ur system administrator modify the spooler to insert automatically the PJL langua ge- switchin g commands at t he beginni ng and end of ea ch file . Th[...]
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Pagina 192
Reconfi guring You r Printer Changing the In terface Settings 8-10 Changing the Interface Settings Network W ith a network inter face (s uch as the HP JetDir ect Pr int Ser ver), ref er to yo ur network in terface document ation for adv ice on any front -panel confi guration. The front-panel menu is I/O Setup / Modular / MIO …. Parallel W ith a p[...]
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Pagina 193
Reconfiguring You r P rinter Changing the Interface Settings 8-11 Upgrading Y our Printer with Mor e Memory 2500CP Onl y Y our printer comes with 32 MB o f memory plus 4 MB of interna l printing memory . Y ou can expand the memory up t o a maximum of 68 MB by adding addit ional 4- MB, 8-MB, 16-MB, and 32-MB memory expansi on modules. In addition to[...]
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Pagina 194
Reconfi guring You r Printer Turning on the Take Up Reel 8-12 T urning on the T ake Up Reel The T ake Up Reel enables you t o have very long prints wit hout the need for y ou to be present . As the media is prin ted, it is au tomati cally wound ont o the T ake Up Reel spindle. NOTE: The default for the T ake Up Reel is On. 1 When the Front Panel di[...]
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Pagina 195
Reconfiguring You r P rinter Turning on the Take Up Reel 8-13 pressed on the F ront Panel . ■ Queueing is turn ed on. 5 Press the Previous key until you get back to the di splay saying t he printe r is Ready .[...]
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Pagina 196
Reconfi guring You r Printer 8-14[...]
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Pagina 197
9-1 1 Contr olling Image Quality 9 Sele cting th e Ink Em ulatio n Mode 9-2 Calib rating the Co lor Outp ut 9-3 Performing a Image Quality T est 9-4 Servici ng the Pr inthead s 9-5 Media T est Prin t 9-7[...]
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Pagina 198
Controlling Image Quality Selecting the Ink Emu lation Mode 9-2 Selecting the Ink Emulation Mode 2500CP Onl y Y our printer can emulate the color beha vior of offset prin ting presses, allowing you to use your printer for color proofing, T o get accurate colors for your proof, select the color emulat ion mode th at matches you r offset print ing st[...]
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Pagina 199
Controlling Image Quality Selecting the Ink Em ulation Mode 9-3 Calibrating the Color Output 2500CP Onl y Color calib ration improve s color consistenc y between prints, and from one prin ter to another . The pri nter prints a test image and measures the imag e color wit h a sensor to gene rate a colo r calibra tion tab le that i s applied to the P[...]
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Pagina 200
Controlling Image Quality Performing a Im age Quality Test 9-4 Performing a Image Quality T est The image quality prin t helps yo u determine i f you have image quali ty proble ms, and if you do, what t he cause of the problem i s and how to resolve i t. The pri nt contain s patterns that are designed t o highligh t any im age quality problems. For[...]
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Pagina 201
Controlling Image Quality Servicing the Printheads 9-5 Servicing the Pr intheads The Printhead Service selecti on in the Image Quality men u lets you: ■ align th e printh eads ■ refill the prin theads from the ink reser voir ■ select th e frequency that y ou check the p rinthe ad for nozzle fai lures. The three selection s in this men u are d[...]
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Pagina 202
Controlling Image Quality Servicing the Printheads 9-6 Checking Printheads The print head che ck functi on prin ts a te st patter n and then analyzes th e patte rn to determine if any printhead nozzles are not placing in k on the media correctly . If nonfunctiona l nozzles are found, the printer will switch to other nozzles on the printhead to prev[...]
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Pagina 203
Controlling Image Quality Servicing the Printheads 9-7 Media T est Print If you choose t o print on non-en dorsed media (Cu s to m Medi a) it is recommended that yo u first pr int the Me dia T est Print. From the M edia T est Print y ou can determine wh ich print mode best suit s the cust om media you hav e loaded. The Medi a T est Print is number [...]
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Pagina 204
Controlling Image Quality Servicing the Printheads 9-8 How to perform the Media T est Print 1 When th e front- pane l d isplays SELECT MEDIA , use the ↑ or ↓ key to select Te s t media and press the Enter ke y . 2 The fro nt pane l th en di splays : 3 On the front pa n el, select the Best, Normal or Fast key to sui t your p rinting requirements[...]
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Pagina 205
Controlling Image Quality Servicing the Printheads 9-9 5 If the media has been correc tly loaded, t he front panel will then display: The pr inter alig n s the pri nt heads b y p r o ducing a nd calibra ti ng the m ulti-col or patter n. NOTE If the media has not be en corr ec tly load ed, you wil l have to r eload it and r ep eat steps 1 through 5 [...]
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Pagina 206
Controlling Image Quality Servicing the Printheads 9-10 Changing the Print Quality when Media is Already Loaded If, after loading and selecti ng a print mode fo r non-endorsed media, you want to change th e print mode to a nother one, it is not necessa ry to remove and rel oad the media. From t he front panel me nu select Image quality/Qualify medi[...]
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Pagina 207
10-1 1 Maintaining Y our Printer 10 Cleaning t he Pri nter 10-2 Lens Main tenance 10-3 Normal Printer Use 10-6 St oring an d Moving Y our Print er 10-7[...]
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Pagina 208
Maintaining Your Printer Cleaning the Printer 10-2 Cleani ng the Pri nter W ARNING T o avoid an electric shock, make sure that the p rinter is switched OFF and unplug ged befor e you cl ean it. Do not let water get inside t he printe r . CAUTION Do not use abra sive cleaners on the printer . NOTE Any mai ntenance or rep airs beyond t hose describ e[...]
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Pagina 209
Maintaining Your P rinter Lens Maintenance 10-3 Lens Maintenance The optical sensor on the printhead c arriage has a len s cover to prot ect if from in k aerosol and other contami nan ts. The lens cover is located on the lower right si de of the carr iage. Over time, this lens cover will get dirty and need to be rep laced. When the prin ter detects[...]
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Pagina 210
Maintaining Your Printer Lens Maintenance 10-4 Replacing th e Lens Cover 1 Press the Replace Ink System k ey on the f ront panel. 2 When the prin ter carriage stops an d the front p anel displays the me ssage “ Open window to access pri ntheads, ” op en the window of t he printer . NOTE: Do not open the window b efore the “Open window to ac c[...]
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Pagina 211
Maintaining Your P rinter Lens Maintenance 10-5 9 Making su re that you d o not t ouch the g lass portion of the lens cove r , instal l the new lens cover int o the slot. Make sure the cove r is firmly in place. 10 Press the ↓ ke y on the front panel. Y ou have finish ed replacing the lens co ver . 11 Close the printer window . C4704150[...]
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Pagina 212
Maintaining Your Printer Normal Printer Use 10-6 Normal Printer Use “Normal” printer use means an averag e of 15 image prints with an area of 0.7 6 m 2 / print (8ft. 2 /p rint) per d a y . If your prints a re smaller t han this, the numbe r of pages per day c an be higher . Under normal usag e conditi ons, It will b e approxi mately 5 years b e[...]
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Pagina 213
Maintaining Your P rinter Stori ng and Mo ving Your Print er 10-7 S toring and Moving Y our Printer If you need to mov e your p rinter or st ore it for an extended pe riod of time, you need to prepare y our printer properly to avoid possible damage to the pri nter . T o prepare your printer, follow the instructio n s listed in the fo llo wing secti[...]
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Pagina 214
Maintaining Your Printer Storin g and Moving Yo ur Printer 10-8 Removing the Printheads 1 Open the window o f the print er when the prin ter carriage sto ps and the front pa nel displays the message “ Open window to access pr intheads . ” After you open the window , the front-panel displa ys the message “ Remove all printheads ”. 2 Press do[...]
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Pagina 215
Maintaining Your P rinter Stori ng and Mo ving Your Print er 10-9 3 Repeat step 2 for the remaining th ree printheads. When you have remov ed all four print heads, the front p anel displays the message “ Close windo w to cont inue .” 4 Close the printer window . The front panel displays the message “ Open right do or to access head clean ers [...]
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Pagina 216
Maintaining Your Printer Storin g and Moving Yo ur Printer 10-10 3 Press down on t he printhead cleaner h andle and pu ll it out of the printer . 4 Repeat step 3 for the remaining three pri nthead cle aners. 5 Close the r ight do or on the printe r . C4723138 C4704107[...]
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Pagina 217
Maintaining Your P rinter Stori ng and Mo ving Your Print er 10-11 The front panel displays the message “ Open left door to access ink cartr g. ”. Continue with the next proced ure, Removing the Ink Cartrid ges . Removing the Ink Cartridges 1 Open the left door on the print er . After you open the left d oor , the printer displays the me ssage [...]
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Pagina 218
Maintaining Your Printer Storin g and Moving Yo ur Printer 10-12 CAUTION Never pull the ink cartridge o ut by the tube or con nector . This may cause the ink cartridge to leak. Always grasp the body of the cartridge when removing or installi ng. 3 Remove th e used in k cartrid ge from t he slot i n the prin ter . 4 Repeat steps 2 and 3 for the rema[...]
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Pagina 219
Maintaining Your P rinter Stori ng and Mo ving Your Print er 10-13 Once the pri nter has verified t hat all printhead cleaners ha ve been removed, i t moves the printer mechanisms to the transport positions and displays the message “ Switch po wer off ”. Switching off and Disconnecting the Pri nter 1 Switch the power o f f from the main pow er [...]
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Pagina 220
Maintaining Your Printer Storin g and Moving Yo ur Printer 10-14[...]
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Pagina 221
11-1 1 T r oubleshooting 11 A Note About T roubl eshooting 1 1-2 Where to Find Help in Solving Problems 1 1-3 Findin g the Sour ce of Y our Problem 11- 4 Solv ing Image-Q ualit y Prob lems 11- 5 Sol ving M edi a- Hand ling P robl ems 11-28 Solv ing Ink System Pro blems 1 1-3 1 Clearing a M edia Jam 1 1-44 Solvin g Communicat ion Probl ems 1 1-45 So[...]
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Pagina 222
Troublesho oting A Note About Troubl esh ooti ng 11-2 A Note About T roubleshooting Much of t he trou bleshooti ng in formation contained in th is chapter i s provided to comple ment the pri nter’ s own in tern al image qua lity che cking fea tures. 2500CP Onl y The HP Desig nJet 2500CP pri nter provides new pri nting concepts such as: n Automati[...]
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Pagina 223
Troubleshoo ting Where to Find Help in Solving Problems 11-3 Wher e to Find Hel p in Solving Pr oblems n T o find the meaning of fron t-panel messages, see cha pter 12, Fr ont -Panel Messages . n If you know the problem is relate d to a certain t ask, first chec k the relevant section in t his manual, for step-by-step pro cedures. Use th is manual?[...]
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Pagina 224
Troublesho oting Findin g the Source o f Your Pro blem 11-4 Finding th e Source of Y our Problem 1 Look at the front-panel d isplay for messages. See chapter 12 , Fr ont-Panel Messages for an exp lanati on of front-pane l messages. 2 T est the printer . n Switch t he printer of f at the power switch at the b ack of the printer . Make sure that the [...]
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Pagina 225
Troubleshoo ting Solving Image-Qu ality Problems 11-5 Solving Image-Quality Pr oblems NOTE: T o achieve the best p erformance from yo ur printer , onl y use genuine HP accessories and supplies, whose reliabi lity and performan ce have been thoroughly tested to giv e trouble-free performance an d Photo-qualit y prints. For details of HP media, see p[...]
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Pagina 226
Troublesho oting Solving Image-Qu ality Problems 11-6 NOTE: Befor e starting any corr ective acti on: If the printer has not performed a printhea d check or printhead align ment check recentl y , select the prin thead alignment check from the front-panel menu (see page 9-5, Aligning P r in the ads ) and then reprint the image. If t he image qu alit[...]
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Pagina 227
Troubleshoo ting Solving Image-Qu ality Problems 11-7 Some General Information About the Image Quality T est One of the printer ’ s internal p rints is the Image Quality P rint test, accessed from the Utilities / Service tests / Imag e quality print menu. Wheneve r you suspect t hat your printing is n ot corr ect, it is advisable to perfo rm th i[...]
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Pagina 228
Troublesho oting Solving Image-Qu ality Problems 11-8 How to Use the Imag e Quality Print 1 The Image Qual ity Prin t prints i n A3 and B sizes so you must h ave media lo aded (roll or sheet) that is t his size or lar ger . Do not use 3M Changeab le Opaqu e Imaging me dia or e quivalen t. 2 Use the same t ype of media t hat you were usi ng when you[...]
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Pagina 229
Troubleshoo ting Solving Image-Qu ality Problems 11-9[...]
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Pagina 230
Troublesho oting Solving Image-Qu ality Problems 11-10 Analyzing the Image Quality T est Results The followi ng paragraphs describe how to use each patt ern. T est Pattern 1: Prin thea d W a rm-Up This print warms up the printhe ads, leaving them in a perfe ct operating co ndition . Y ou can i gnore th is patter n and cont inue with T est P attern [...]
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Pagina 231
Troubleshoo ting Solving Image-Qu ality Problems 11-11 What is Band ing? Banding is when you see re petitive ho rizontal bands wit hin your print ed image (these may appear as l ight or dark bands). The test patt ern is printed with four primary colo rs; black, cya n, magenta and yellow . The three secondary colors pri nted are; red, blue and gree [...]
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Pagina 232
Troublesho oting Solving Image-Qu ality Problems 11-12 Problem See: Corrective Acti on 1 Band ing in c ya n, bl ue an d green co lumns onl y , but mo re evident in cyan than in b lue and green colu mns. This is an indication that the cyan printhead m ay require servicing or coul d be damaged. _ Refer to test 1 1-16, No zzle Pri nt T est for the cya[...]
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Pagina 233
Troubleshoo ting Solving Image-Qu ality Problems 11-13 Banding Ca used by Media Advan ce Pro blems Another ty pe of banding is caused by an inaccurate med ia advance. T he printer prints an image in ‘bands’ or ‘swath s’ which have fix ed widths dep ending on the advance of the med ia roller . If the advance of the roller dif fers from the t[...]
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Pagina 234
Troublesho oting Solving Image-Qu ality Problems 11-14 Banding i s the most common problem that can affect y our image quali ty but another prob lem that may af fect the m is color misali gnment. Problem See: Corre ctiv e A cti on 1 Banding in all color co lumns. Example B Refer to 1 1-20, Color Alignment Quality T est The causes are not related to[...]
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Pagina 235
Troubleshoo ting Solving Image-Qu ality Problems 11-15 Prob lems Due to Misa lignment There are two types of misalig nment; vertica l and ho rizontal, refer to page 1 1-20, Color Alig nment Quali ty T est for more information. Misalignment between two pri mary colors when creati ng a secondary col or can cause two di fferen t ef fects: n If there i[...]
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Pagina 236
Troublesho oting Solving Image-Qu ality Problems 11-16 T est Pattern 3: Nozz le Pr int T est IMPOR T ANT Use this t est purely to co nfirm an error high lighted in T est Pattern 2 : . Some of the printhead nozzle problems that you will see in this pattern do not mean you will not get perfect image quali ty results . The printer has i nternal corre [...]
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Pagina 237
Troubleshoo ting Solving Image-Qu ality Problems 11-17 Nozzles n ot print ing There are two ways to see this prob lem, it is easier to see the error from the first check. See ex ample D. 1 In the to p pattern, marked wi th numbers, if t he diagonall y stepped lines are b roken in one or more steps it indica tes that t his specific no zzle(s) may be[...]
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Pagina 238
Troublesho oting Solving Image-Qu ality Problems 11-18 Nozzles mi sdir ected If all th e stepped line s are visible in th e top pattern, then al l the pri nthead nozz les are printing. However the nozzl es could stil l be misdirected, p ossibly due to some dried ink around the nozzl es, as shown in the foll owing example: There are two ways to see [...]
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Pagina 239
Troubleshoo ting Solving Image-Qu ality Problems 11-19 NOTE: Some of the prin th ead nozz le pr ob lems t hat you wil l see in th is pat t er n do not mean you will not get perfect image quality results. The printer has internal correcti ons to hide many noz zle defects. Problem See: Corrective Acti on 1 Some printhead nozzles, in any one color , a[...]
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Pagina 240
Troublesho oting Solving Image-Qu ality Problems 11-20 T est Pattern 4: Colo r Alig n men t Qual ity T est This test patt ern is to check the colo r alignment , and produces six patterns each with two dif ferent primary colors. In e ach pattern y ou will see primar y color circles. If there is misalignment b etween the primary colors the compo site[...]
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Pagina 241
Troubleshoo ting Solving Image-Qu ality Problems 11-21 T est Pattern 5. Color V ariation Patt ern T est This te st produce s four boxes: bl ack, blue, cy an and yell ow . In each box there are three horiz ontal band s; the two outer bands are 1 00% shade, the inner ban d is shaded from 100% sc aling to 75%. The purpose of this test i s to determine[...]
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Pagina 242
Troublesho oting Solving Image-Qu ality Problems 11-22 No Printing D efects Found in the Image Quality Print If all the test patterns from the Image Quality Print are correct and you still experience print quality prob lems, here are some of the more likel y causes to check: n the print mode used in your print er is incorrect (thi s is defined by t[...]
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Pagina 243
Troubleshoo ting Solving Color Accur acy problems 11-23 Solving Color Accuracy pr oblems 2500CP Onl y These are two areas yo u should revi ew when trouble shooting a color accuracy probl em: Configurat ion Check that you are using the correct driver sett ing and CRD informatio n for your software. Che ck which i nk emul ation mode has been sel ecte[...]
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Pagina 244
Troublesho oting Solving Color Accuracy problems 11-24 Configurat ion The confi gurations of the p rinter , the driver , and/o r the Soft ware RIPs define how ink is ap plied to each type of media. Use the information i n the followi ng table to configure yo ur printer and so ftware for best color acc uracy. Media Always make sure tha t you are usi[...]
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Pagina 245
Troubleshoo ting Solving Color Accur acy problems 11-25 NOTE T o have accura te colo rs, the medi a settings mu st match the typ e of media you have loa ded in the p rinter . If you ar e using n on-HP med ia with HP drive rs, the col ors in yo ur print may not be accurate.[...]
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Pagina 246
Troublesho oting Solving Color Accuracy problems 11-26 Where to Find Additional Information The means of acc urately managing the colors p rinted by y our printer vary with t he software applicat ion and d river being used. Refer t o the following do cumentation: n The Software App lication Not e for your appl ication, in the speci fic package ship[...]
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Pagina 247
Troubleshoo ting Solving Color Accur acy problems 11-27 Ther e ar e Smears and/or Scratching on Y our Printed Media. This can appear o n paper based medi a if there i s a lot of ink p rinted qui ckly , the media get s distorte d and as th e printhead s move ove r the media, the pri ntheads and the media come into contact with each o ther . n Press [...]
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Pagina 248
Troublesho oting Solving Media-Handlin g Probl ems 11-28 Solving Media-Handling Problems The Fr ont Panel Keeps Indicating th at Media Is Misaligned or Incorr ectly Positioned Roll media n The roll may be lo aded the wrong way . The media should load ov er the roll toward you. n The media may be loaded at an angle. The right-ha nd edge must be para[...]
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Pagina 249
Troubleshoo ting Solving Media-Handlin g Problems 11-29 The Automatic Cutter does not Cut Immediately after a Print has Finished n If you have the T ake Up Reel acc essory installed the cutter i s disabled, it will only cut when you perfo rm the unl oading proce dure see page 3-26, Unloadi ng Media fr om the T ake Up Reel accesso ry . n Check the P[...]
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Pagina 250
Troublesho oting Solving Media-Handlin g Probl ems 11-30 The Cutter is Jamm ed n Switch the p rinter off. n Open the window . n W i th you fi nger and thu mb carefully pinch together the cutter assembly pl ates (1) and move it to the left (2). n If the paper needs to be removed from the printer because it is damaged, perform part of the pr ocedure [...]
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Pagina 251
Troubleshoo ting Solving Ink System Problems 11-31 Solving Ink System Problems Important An “ink syst em” refers to one col or . It is made up of the ink cartridge, t he printhead and the pri nthead cleaner . All three components of an ink system must be used toget her . The three components are designe d to be used toge ther , and informati on[...]
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Pagina 252
Troublesho oting Solving Ink Sy stem Problems 11-32 Summary of Ink System Defect Messages Check ink system / Ignor e This message follows o ne that has not ified you of an error . Y ou can either check th e ink syste m (and possibly replace the fail ed component s) now , or igno re the error and co nt inue pr in ting. In th e latter c a se, the q u[...]
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Pagina 253
Troubleshoo ting Solving Ink System Problems 11-33 Out of ink One or more of the four ink systems a re out of ink. If the last p rint sho wed image print quali ty degradati on, replace t he ink systems af fected. n See 1 1-38, Checking Ink Systems . n Check the ink levels (see 4- 9, Monitori ng the Ink Le vel ). I f th ere is sti ll a la rge amount[...]
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Pagina 254
Troublesho oting Solving Ink Sy stem Problems 11-34 If the Replace I nk System Key does not W ork 1 Make sure the window is closed b efore you press the Rep lace Ink Syste m key . 2 T ry pressing Ente r to clear the pre vious message. 3 The printer may b e b usy; wait until it has comp leted th e current p ro cess. Press th e Cancel key if yo u wan[...]
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Pagina 255
Troubleshoo ting Solving Ink System Problems 11-35 Printhead Alignment Err ors The printer au tomati cally runs the printhead a lignment procedure every time you load, replac e or even reseat a printhe ad, whether it is a ne w printhead or no t. Do not remov e the printheads unn ecessarily . The routine is also ru n when media is l oaded that is o [...]
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Pagina 256
Troublesho oting Solving Ink Sy stem Problems 11-36 2 Load media of a su itable typ e for calibrating. Mak e sure you do not change the Media T ype selection. 3 Perform t he a lignmen t procedure a gai n (with Imag e Quality / Pri nthead Serv ice / Align Now ). 4 Unload th e media you use d for alignment. 5 Reload the media that you want to use for[...]
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Pagina 257
Troubleshoo ting Solving Ink System Problems 11-37 Printhead Checks Y our printer mak es a printhead check at the freque ncy set in the Image Qual ity / Printhea d Service / Pr inthead s Check / Fr equ ency front-pa nel menu. Thi s check is also mad e when you power the pri nter on, when y ou explici tly request a check throu gh I mage Qualit y / P[...]
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Pagina 258
Troublesho oting Solving Ink Sy stem Problems 11-38 Checking Ink Syst ems If you see the message “Check ink syst em / Ignore” you can eithe r proceed with the steps detailed in this section (press the ↑ key) or y ou can c hoose t o continue p rin ting (press th e ↓ ke y). If you select “Check ink system” ( ↑ ), you will only be as ked[...]
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Pagina 259
Troubleshoo ting Solving Ink System Problems 11-39 CAUTION Do not touch , wipe, or att empt to cle an the prin thead nozzles. T his can damage t he printhea d. Handle the ink systems with care. (See t he diagram on pa ge 1 1-42 .) n Make sure that th e protective b lue tape an d green cardboard ha ve been remove d from the prin thead. n Next, look [...]
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Pagina 260
Troublesho oting Solving Ink Sy stem Problems 11-40 Checking th e Ink Cart ridges If prompted, ope n the left doo r to access the i nk cartridges. The message “Check ink cartrid ges / Abort” is displ ayed. The fl ashing squares indicat e which printheads requi re checking. If you are u nable to fix the errors now , press ↓ to cancel (abort) t[...]
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Pagina 261
Troubleshoo ting Solving Ink System Problems 11-41 If Y ou Ha ve Problems Reseating a Printhead When printheads are installed, in extreme circu mstances it is possible that the pr inter will not recogn ize them. T his wi ll be vis ible on the front panel with th e message “Replace print head ” or “Check pri nthead / Abort” where one or more[...]
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Pagina 262
Troublesho oting Solving Ink Sy stem Problems 11-42 Cleaning Electrical Contacts The printer print s by firing ti ny drops of ink onto the medi a. This is co ntrolled by electrical signals that are sent from the print head carriage to the pri nthead thro ugh electrical contacts. During normal printing ope rations, it is possible for i nk to get spi[...]
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Pagina 263
Troubleshoo ting Solving Ink System Problems 11-43 CAUTION Do not touc h, wipe, or at temp t to clean the pr inthe ad nozzles ( on th e righ t-ha nd side in the dia gram above). This can damage th e printhead. Handl e the ink systems with care. 3 Using damp cott on swabs, clean the electrical contact pads (the coppe r strip), especially wh ere it b[...]
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Pagina 264
Troublesho oting Clearing a Media J am 11-44 Clearing a Media Jam 1 If the front panel displays: 2 or: switch the pri nter OFF at th e power switch at t he back of the prin ter , open the window , an d lower the media lever . 3 Carefully move the print head carriag e out of th e way - if possibl e al l the way t o the enclos ed area on the left or [...]
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Pagina 265
Troubleshoo ting Solv ing C ommunicat ion Pr oblems 11-45 Solving Communication Problem s If ther e is a Pr oblem Communicati ng between Y our Computer and the Print er Some symptoms of a communicati on prob lem ar e: n The front-pane l Receiving li ght does no t come on . n The front-pane l display does not show S T A TUS / Receivi ng. n Y our com[...]
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Pagina 266
Troublesho oting Solving Problems with Image Position or Content 11-46 Solving Pr oblems with Image Position or Content If you don’ t fin d the solution t o the problem he re, other sources of he lp are: n The document ation sup plied wit h the driv er that you are using t o manage the output f rom your sof tware ap plication t o the printe r . 2[...]
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Pagina 267
Troubleshoo ting Solving P roblems wi th Image Positio n or Co ntent 11-47 If the Image is Clipped n This n ormally in dicates a di screpancy b etween t he actual p rinti ng area on the loaded media and the printin g area as understo od by your software. For general advice on p rinting areas and page size, see chapter 5. n Check the act ual printin[...]
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Pagina 268
Troublesho oting Solving Problems with Image Position or Content 11-48 If the Entir e Image is in One Quadrant of the Corr ect Printing Ar ea n Is the page size configured in the software too small? n Are you sure that you r software doesn’ t believe the graphi c to be in o ne quadrant of the page? Otherwise, this indicates an incompatibilit y b [...]
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Pagina 269
Troubleshoo ting Solving P roblems wi th Image Positio n or Co ntent 11-49 If the Print is Distorted o r Unintelligible n The int erface cab le between yo ur comp uter and t he prin ter coul d be faul ty . T ry another cable to see if t he problem is correct ed. n If you have connecte d your compu ter to the par allel port on the printer , make sur[...]
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Pagina 270
Troublesho oting Solving Problems with Image Position or Content 11-50 If the Printer has Printed a Differ ent Print than the One Y ou were Expec ting One possibi lity is that yo u have accide ntall y initia ted one o f the print er’ s inter nal pr ints: n The printhead A lignment Pri nt. (A small pattern of colored squares wi thout text.) This i[...]
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Pagina 271
Troubleshoo ting Solving Fro nt -Panel Problem s 11-51 Solving Fr ont-Panel Pr oblems If the Replace Ink System Key Does Not W ork n Make sure the windo w is closed befo re you press Replace Ink System . n The printer may be bu s y . W ait until it has comp let ed the current process. n Press Enter to clear the previous message. If None of the Fr o[...]
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Pagina 272
Troublesho oting Solving Fron t-Pan el Problems 11-52 If a “System Error” Message Is Displayed Press Enter . If the message does not clear: 1 T u rn the printer of f, then on agai n to try to clear t he error message. 2 If the message i s still di splayed, record the whole alphanumeric code. Re port the code to t he service te chnician; knowing[...]
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Pagina 273
Troubleshoo ting Take Up Reel problems 11-53 T ake Up Re el p r oblems T ake Up Reel Does Not functio n n Y ou may have a power problem. Check the power ca ble is conne cted and that there is power a vailable at the socke t. n Check the ON/OFF swi tch i s in the ON posit i on a t t he back of t he T ake Up Reel. n Check the Spi ndle Lever , it shou[...]
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Pagina 274
Troublesho oting Solving Miscellaneous Problems 11-54 Solving Miscellaneous Pr oblems If the Printe r do es not Print n Y ou may have a power p roblem. If there is no activit y at all from the pri nter , and no light s on the front pan el, check t hat the power cabl e is connected co rrectly and that there is power avail able at the socket. n If yo[...]
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Pagina 275
Troubleshoo ting Solving Miscellaneous Problems 11-55 If the Printer W aits T oo Long to P rint a Nest n Change the Nest wait setting. See pag e 7-15 . If the Bail (Black Metal Bar) does not Lower All the W ay n If th e bail ( the bl ack meta l ba r just inside th e print er’ s window) wi ll no t lower all the way , check for o bstructions und er[...]
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Pagina 276
Troublesho oting Getting He lp 11-56 Getting He lp About HP Customer Care As your strate gic support p artner , we make it our busin ess to help k eep your business running smoothly . HP Customer Care offers award-winning su pport to ensure you get the most from your HP Desi gnJet. HP Customer Care provi des comprehensive, prove n support expert is[...]
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Pagina 277
Troubleshoo ting Getting Help 11-57 n The compute r you are using. n Any special equipment or software you are usi ng (for example, spoole rs, networks, switch-box es, modems, or special soft ware drivers). n The cable y ou are usi ng (by part numb er) and where you purchased i t. n The type o f inter face used on your pr inter ( paralle l, or net [...]
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Pagina 278
Troublesho oting Getting He lp 11-58[...]
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12-1 1 Fr ont-Panel Messages 12 Message Expl anations a nd Actions 12-2[...]
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Front-Panel Messages Message Explanations an d Actions 12-2 Message Explanations and Actions This is a list of the messages i n the front-panel display . If an a ction is needed, it is shown in italics in the Explanation an d Action column. The messages are list ed in alphabet ic al order . Message Explanation an d Action Accessing head cleaners Th[...]
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Pagina 281
Front- Panel Mess ages Message Explanation s and Actions 12-3 Check ink cartr idges ■■❏■ Abort → The printer has detected an err or in the cartridges indicated by the empty squares. Reseat (do not r eplace) the indica ted cartridges or pr ess the ↓ ke y to terminate the pr ocedur e. In this case, you will not be able to print, and you m[...]
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Pagina 282
Front-Panel Messages Message Explanations an d Actions 12-4 Edge not found Reload med ia The printer could not f ind edge of media during load ing procedure. Check the leading edg e of the media for u nevenness or tears; cu t a str aight edge , if necessary , and r eload. Be sur e to position the right edge alo ng the perfor ated line on the entry [...]
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Pagina 283
Front- Panel Mess ages Message Explanation s and Actions 12-5 Image quality not assured → This message appears after the printer f inds an erro r in the ink system. One or mo re of the ink systems hav e passed their specified life, one or mo re of the printhead cleaners are full of ink, or one or mo re of the printhead s has failed an e lectrical[...]
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Pagina 284
Front-Panel Messages Message Explanations an d Actions 12-6 Ink cartridge removed ■■❏■ → The printer has detected that one or more ink cartridges ha ve been remov ed or canno t be detected, as indicated by the flashing squares. Pr es s ↓ to c heck the failing ink cartridge. Printing has been disabled. Y ou should r es eat the ink cartri[...]
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Pagina 285
Front- Panel Mess ages Message Explanation s and Actions 12-7 INK SYSTEM ERR OR xxxxxx The printer has detected an error in the ink system, as shown in earlier messages. Printing will be disabled until the err or has been corrected . If mor e than one error is pending, the one with the highest number , corresponding to the most se ve re error , wil[...]
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Pagina 286
Front-Panel Messages Message Explanations an d Actions 12-8 Load media to check printheads The printer is telling you to load med ia so it can perfor m the printhead check . Load media to pr oceed with printhea d chec k. Load sheet for calibration The printer is r eady to perform the accuracy calibration pro cedure, b ut media is not present. Load [...]
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Pagina 287
Front- Panel Mess ages Message Explanation s and Actions 12-9 Mispositio ned Reload sheet The sheet media is mispos i tio ned. Remove and r eload the sheet. MISSING INK SYSTEM Inst all → One or more ink systems are missing. Pr es s ↓ or the Replace Ink System ke y to install the ink systems in order to print with your print er . Mixed ink syst [...]
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Pagina 288
Front-Panel Messages Message Explanations an d Actions 12-10 Open windo w to access printheads Y ou are doing an ink s ystem replacement. Open the window to access the printhead s. OUT OF INK ■■■❏ → T he prin ter has detecte d that the amo unt of ink in the ink systems i ndicated b y one or more flashing squares, is belo w acceptable li m[...]
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Pagina 289
Front- Panel Mess ages Message Explanation s and Actions 12-11 Printhead check cancelled → The printhead check procedu re has f ailed, or the printer has detected a fault that stops the procedure f rom completing. Sub sequent messages will e xplain the error f urther: ■ “Replacement of lens cover recommen ded” — Y ou should chec k the sec[...]
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Pagina 290
Front-Panel Messages Message Explanations an d Actions 12-12 Printhead failure ■■❏■ → The printheads indicated by flashing s quares ha v e failed, either dur ing printhead initialization or during printing. The p rinter may ha ve detected an un usual electrical or thermal signal from the printhead that may require attention. The mos t lik[...]
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Pagina 291
Front- Panel Mess ages Message Explanation s and Actions 12-13 Remove all ink cartridge(s) Y ou ha v e selected the option Utilities / T ransport mode of the fron t-panel menu, and opened th e left door when instruc ted. The printer is ins tru ctin g you to r emove all th e ink cartridges. Remove all printheads Y ou hav e selected the option Utilit[...]
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Pagina 292
Front-Panel Messages Message Explanations an d Actions 12-14 Replace printhead(s) Close windo w Y ou are in the ink system rep lacement p roces s, and lifted the windo w when in structed. The printer is wa itin g for you to r eplace a printhead, or you can close the w in dow without making an y chang es. (If yo u have persistent pr oblems, s ee If [...]
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Pagina 293
Front- Panel Mess ages Message Explanation s and Actions 12-15 Sheet misaligned Reload sheet Sheet media is skewed. Remove it and r e lo ad it so that the left and righ t edges being loaded into the printer ar e squar e. T he leading edge must also be st raight . Sheet required for calibration Y ou ha ve started an accu racy calibration check b ut [...]
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Pagina 294
Front-Panel Messages Message Explanations an d Actions 12-16 System error XXXXXX An internal error h as occurred an d a system error number is displayed . Pr es s Enter ; this may clear the er r or and allow you to con tinue. If you cannot continue, turn off the printer , and th en turn it on again. If you sti ll see the system err or message, r ec[...]
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Pagina 295
Front- Panel Mess ages Message Explanation s and Actions 12-17 ST A TUS Messages trim edge → continue → The T ak e Up Reel is turned on and you are about to load th e media onto it, you no w hav e the option of trimming the edge or to continue. Y ou only need to trim the edge if the media was damaged in the loading pr ocess or is not straight, [...]
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Pagina 296
Front-Panel Messages Message Explanations an d Actions 12-18 ST A TUS Aligning printhead s The printer is printing a pattern to align the printheads. W a it until th e pattern has been printed . ST A TUS Calibrating The printer is performing the accurac y calibration check. W a it until th e printer has finished the check. ST A TUS Calibrating colo[...]
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Pagina 297
Front- Panel Mess ages Message Explanation s and Actions 12-19 ST A TUS Initializing The printer is doing an internal check on po wer- up. W a it until the printer h as finished initializin g. ST A TUS Ink dryi ng (xx m x xs) The ink o n your print is dr ying. W a it befor e r emoving the print. If you r emove it befor e the indicat ed time has pas[...]
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Pagina 298
Front-Panel Messages Message Explanations an d Actions 12-20 ST A TUS Pau se d Y ou have pres sed the Pa u se ke y . The pr inter will remain paused until you press the Pause key ag ain. Pr es s the Pause key agai n whe n you are r e ad y . ST A TUS Printing The printer is printing. W a it fo r the printing to complete. ST A TUS Printing (Special) [...]
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Pagina 299
Front- Panel Mess ages Message Explanation s and Actions 12-21 ST A TUS W ait i ng nes t Nesting is turned on . The printer is waiting for another print to nest. Send the printer ano ther file for printing. Message Ex planation and Acti on[...]
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Pagina 300
Front-Panel Messages Message Explanations an d Actions 12-22[...]
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Pagina 301
13-1 Refer ence 13 Printer Specifications 13-2 Interface Specifi cations 13-10 Interface Cables 13-1 1 Regulat or y Noti ces 13-12 Declaration of Con formity 13-16 Ordering Accessories 13-18[...]
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Reference Printer Specifications 13-2 Printer Specifications Function al Speci fication s Ink syst ems HP DesignJet CP Ink System: (Supplied with printer) HP DesignJet CP Ink System UV : (Can be order e d separ ately) Four: yellow , cyan, mag enta and black. 600 dpi , 240 nozzl e, 7.5kHz. Each color cartrid ge contains 410 ml of usab le in k. Four:[...]
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Pagina 303
Reference Printer Specifications 13-3 Margins Normal Smaller (roll media only) Ex tended (roll media only)(defau lt) Using CP ink systems (Imaging) Leading edge: T rai lin g e dge: Sides: 19 mm (0.7 5 in) 17 mm (0.6 7 in) 15 mm (0.5 9 in) 10 mm (0.3 9 in) 10 mm (0.3 9 in) 15 mm (0.5 9 in) 29 mm (1.1 4 in) 27 mm (1.0 6 in) 15 mm (0.5 9 in) Using CP [...]
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Pagina 304
Reference Printer Specifications 13-4 Memory Specifi cations Memory (2500CP on ly) 36 MB RAM (stand ard) 4.3 Gb Ha rd Disk Can be expanded up to 68 (+4) MB RAM Memory (2000 C P only ) 8 MB RAM (s tandard) Can be expan ded up to 68 (+4) MB RAM Printing Sp ecifications 3M ™ MCS ™ W arranty for Graphi cs Pro duced on HP DesignJet CP Printers Graph[...]
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Pagina 305
Reference Printer Specifications 13-5 Printer Power Specifications Source 100- 240 V ac ± 10%. Autorangi ng. Frequency 50-60 H z Current 2 Amp m aximum Consumption 120 W atts max imum Energy S tar rating (USA) Maximum power in idle state: 45 watts. T ake Up Reel Power Specifications Source 100- 240 V ac ± 10%. Autorangi ng. Frequency 50-60 H z Cu[...]
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Pagina 306
Reference Printer Specifications 13-6 Envir onmental Speci fications Environmental Operating Range Optimal print quality: 15 ° C to 30 ° C (59 ° F to 86 ° F) Sta nda r d: 15 ° C to 35 ° C (59 ° F to 95 ° F)(except glossy m edia: 15 ° C to 30 ° C (59 ° F to 86 ° F) Operating R elativ e Humidity : 2 0% to 80% No ncondensing S torage range[...]
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Pagina 307
Reference Printer Specifications 13-7 Printer EMC (ElectroMagnetic Compatibility) Specifications Canada Can adia n Depa r tment o f Comm uni c ations , Radi o Inte rfere nce R e gulati ons Class B 1 compliant. European Union 89/336/EEC EMC Directive compliant. Meets EN 55022 Class B 1 emission limits, prEN 5502 4-2 ESD, prEN55 024-3 Radi ated Immun[...]
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Pagina 308
Reference Printer Specifications 13-8 Printer Safety Sp ecifi cations Informat i on T ec hno logy Equip ment (ITE), Movable, Class I, Pluga ble T ype A, Installation C ategory II, Pollution Degree 2. For indoor co ntrolled of fice environ ments use. Canada Canadian Stand ards Association “Cer tified” ITE, CSA C2 2.2 No.950 European Union 73/23/[...]
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Pagina 309
Reference Printer Specifications 13-9 Printing Area (= Media Size Minus Margins) Medi a Size (a nd Orientat ion of Media ) Printing Area (Width x Height) by Orienta tion of Drawing inches millim eters landscape portrait landscape portrait ANSI media A A B B C C D D E (portrait) (landscape) (portrait) (landscape) (portrait) (landscape) (portrait) (l[...]
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Pagina 310
Reference Interface Specifications 13-10 Interface Specifications Below are the parallel interface specifications. For specifications of the HP JetDirect Print Server (Network Interface), see the JetDi rect Print S erver d ocumentat ion su pplied w ith th is pri nter . Fo r speci ficati ons of the Optional HP JetDirect Print Server (Network Interfa[...]
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Pagina 311
Reference Interface Cables 13-11 Interface Cables The following cab les are recommended fo r optimu m performance and electromagnet ic compat ibi lit y: Cables for Maci ntosh Comput ers Interface type (Computer) HP part numb er Cable lengt h Connector type a t computer end of cable Serial (RS 422 ) Interface (Apple Macintosh Plus, SE, II Series, Cl[...]
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Pagina 312
Reference Regulatory Notices 13-12 Regulatory Notices T o Obtain a Material Safety Data Sheet (MSDS) Y ou can obtain current M a terial Safety Data Sheets for the ink system s used in the printer (HP part n umbers for Imaging i nks: C1806A [blac k], C1807A [cyan], C1808A [magenta] an d C1809A [yellow]) (HP part numbers for UV Pig mented inks: C1892[...]
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Pagina 313
Reference Regulatory N otices 13-13 CAUTION Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipmen t not expr essl y appr oved by the Hewle tt-Packard Comp any , may cause harmful interfer ence and void the F CC authorizatio n to operate this equipmen t. NOTE: This equipme nt has b een tested and found to comp ly wit[...]
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Pagina 314
Reference Regulatory Notices 13-14 Normes de sécuri té (Canada) L e présent apparei l numérique n'émet pas de b ruits radi oélectri ques dépassant les limites ap plicable s aux apparei ls numérique s de Classe B prescrites dans le réglement su r le brouillag e radioélectrique é dicté par le Ministé re des Communications d u Canada[...]
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Pagina 315
Reference Regulatory N otices 13-15 VCCI Class A and class B (Japan) Korea n EMI statement Ta i w a n e s e E M I statement Te l e - communica tions General App roval (UK) T elecommunicat ions S tatement The HP DesignJet 2 500CP an d 200 0CP printers, models C470 3A and C470 4A, are approved under Appr oval Number NS/G/1234/ 5/100003 for in direct [...]
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Pagina 316
Reference Declaration of Confor mity 13-16 Declaration of Conformity DECLARA TION OF CONFORMITY according to I SO/IEC Guide 22 and EN 45014 Manufa cturer’s Name: Manufa cturer’s Address: Hewlett-Packard Española S.A. Barcelona Division A venida Graells, 501 08190 S ant Cugat d el V alles HP DesignJet 2500C P and 200 0CP Inkj et Printe rs decla[...]
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Pagina 317
Reference Declaration of Confo rmity 13-17 Declaration of Conformity DECLARA TION OF CONFORMITY according to ISO/IEC Guide 22 and EN 4501 4 Manufacturer’s Name: Manufacturer’ s Address: Hewl ett-Packard Española S.A. Barcelona Division A venida Graells, 501 08190 San t Cugat del V alles HP T ake Up Reel declares that the pr oduct Pr oduct Name[...]
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Pagina 318
Reference Ordering Accessories 13-18 Ordering Ac cessor ies Item HP Part Number Cables See Page 13-1 1 T ake Up R eel C6246A Documentation User’ s Guide and Quick Ref erence Guide Chinese English French German Japanese Italian Korean Portugues e Spanish T aiwanese C4704-6 0300 C4704-6 0301 C4704-6 0305 C4704-6 0304 C4704-6 0308 C4704-6 0307 C4704[...]
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Pagina 319
Reference Ordering Accessor ies 13-19 T o achie ve the best performance from your p rinter , we recommend you on ly use genuine Hewlet t-Packard accessori es and suppli es, whose reliabi lity and performance have be en thoroughly tested to giv e trouble-free performance. For Example: ■ HP drivers are devel oped to support all th e latest features[...]
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Pagina 320
Reference Ordering Accessories 13-20 HP-GL/2 and HP R TL Programming Information The HP-GL/2 and HP RTL R efer ence Guide provides co mplete explanations a nd examples of the HP -GL/2 and HP R TL graphi c and interfaci ng instruc tions. If you are writing an HP -GL/2 or R TL drive r for your pr inter , you will find t his guide an invalua ble sourc[...]
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Pagina 321
Reference www.designjet-online. hp.com 13-21 www .designjet-online.hp.com Dir ec t access to HP and the information you want, when you need it. Re gister now! HP DesignJet On line is a free, web-ba sed "user club" exclusive to HP DesignJet users. Having reg istered, th e user has unrestric ted access to a range of useful services, th e em[...]
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Pagina 322
Reference www.designjet-onlin e.hp.com 13-22[...]
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Pagina 323
Glossary G-1 Glossary 14 ac Alte rnat ing curr ent. ANSI size An American standard med ia size; e.g. D, E applica tion The software you use to create yo ur drawings. font. The black metal bar in side the printer , which holds th e media in p lace. Cent ronics A standard for the parallel interface between computer and device. clippi ng Losing part o[...]
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Pagina 324
Glo ssa ry G-2 HP-GL/2 One of Hewlett-Packard’ s standard graphics languages for pl otters and pr inters. Produc es vector data. Newer than HP-GL. I/O Input/out put The transmission o f data between a computer and a device. inked ar ea The smallest recta ngle that contai ns all the content o f the drawing, while main taining its relative dimensio[...]
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Pagina 325
Glossary G-3 PostScri pt A standard pag e-markup language , commonly used by graphics and deskt op publish ing software applica tions. queu eing Placin g each print received b y the device i nto memory for processing with oth er prints. raster A method for defini ng an image, in terms of dot s rather than lines. Raster d ata ty pically needs more m[...]
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Pagina 326
Glo ssa ry G-4[...]
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Pagina 327
Index I-1 Index 15 A accessories and supplies how to order 13-20 Accuracy 5-8 accuracy calib ration 8-6 acoustic specification s 13-6 action k eys 2- 4 additional information, configu rati on 11- 26 adjusting page s ize 5-4 non- PostS cript f iles 5- 6 PostScript files 5-5 automatic cutting 5-14 B bandin g 11-11 color misalignment 11-15 media advan[...]
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Pagina 328
Index I-2 fit to page 5-21 fonts prin t 2-1 2 front p anel 2-2 action k eys 2- 4 displa y s ection 2 -3 print mo de keys 2-4 status li ghts 2 -5 using 2 -1 fron t-pa nel displ ay types of information 2-28 front- panel key p roblem s 11-51 front- panel mes s age pr obl ems 11 -51 front- panel prob lems 11-5 1 front-panel settings changing 8- 5 G get[...]
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Pagina 329
Index I-3 material safety data sheet (MSDS ) 13-12 matte paper 3-8 matte prints 11-5 Media Installing a new roll 3-32 Lami nating 3-5 Loadin g 3-13 Unloading 3-42 media 9-8 caring f or 3-12 compensating for badly cut 3-43 incorrectly positioned 1 1-28 loading a new ro ll 3-32 misaligned 1 1-28 suppor ted types 3 -4 unused 3 -12 media handli ng prob[...]
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Pagina 330
Index I-4 PostScr ipt scalin g 5-20 fit to page 5-2 1 power specif ications 13-5 pres e ntation 3- 8 print appearanc e controlling 6-2 print cl ipped 11 -47 print mar gins us ing opaq ue vinyl 5- 14 print mo de keys 2-4 print pr oblems diagno sis 11- 7 print quality changin g 6-16 combinations with media types 3-10 setting s 6-14 print resolut ion [...]
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Pagina 331
Index I-5 suppor ted media types 3-4 switching between color and monoc hrome 6-11 system e rror 11-52 T Take Up Reel Core chan ging 3- 35 Loadin g 3-19 Medi a We ight 3 -24 Panel 3 -23 probl ems 11-53 Turning o n the Take Up Reel 8- 12 Unloading 3-26 test media 9-8 test media selection 9-7 test print custom media test print 9-8 test the printer 11-[...]
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Pagina 332
Index I-6[...]
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Pagina 333
-33 Please Give Us Y our Fe edback on the Quality of This Documentation If maili ng to the addr ess in the USA (see over), fill out t his sh eet. If mailin g to the ad dre ss in Spain, fill out the other sheet. Alternatively , you can fax this form to: USA (1) 619 65 5 66 40, Attn: HP DesignJet Marketing Dept. or Spain (34) 93 58 2 2848 , Attn: Lea[...]
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Pagina 334
-34 Thank you NO POST AGE NECESSAR Y IF MAILED IN THE UNITED ST A TES BUSINESS REPL Y MAIL FIRST CLASS MA IL PERMIT NO. 24343 SAN DIEGO, CA POST AGE WIL L BE P AID BY ADDRESSEE HP DesignJet Marketing Center Hewlett-Packard Co mpany Buil d ing #7 16399 W est Berna do Drive San Dieg o, CA 92127 U.S.A. Any comments? Fold he re and th en staple or tape[...]
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Pagina 335
-35 Please Give Us Y our Feedback on the Quality of This Documentation If mailing to t he addr ess in Spain (see over), fill out this sh eet. If mailing to the add ress in the USA, fill o ut the oth er sheet. Alternatively , you can fax this form to: USA (1) 619 65 5 66 40, Attn: HP DesignJet Marketing Dept. or Spain (34 ) 93 582 14 00, Attn: Learn[...]
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Pagina 336
-36 Hewlett-Packard Company Barcelon a Di vision Attn: Learning Products Dept. A vda. G rae lls , 501 08190 Sant Cugat d el V allès Spain Any comments? Fold here and th en staple or tape the ends toge ther[...]
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Pagina 337
1 3M ™ MCS ™ W arranty for Graphics Pr oduced on HP DesignJet CP Printers Graphics made wi th 3M ™ Changea ble Opaque Imagi ng Media 85 22CP , HP DesignJet CP Ink Sy stem UV and 3M Lust er Overlaminate 85 19CP or 3M Matte Overlami nate 8520CP , by 3M TIJ Graphi cs Certified Fabricat ors on HP DesignJet CP printers and accordin g to manufactur[...]
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Pagina 338
[...]
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Pagina 339
Hewlett-Packard Limited W arranty S tatement HP Product Duration of Limi te d Warranty Software: 90 Days Ink Cartri dges: 90 D ays Printhea ds: 90 Days Printe r an d Relate d HP Har d w a re: 1 Y ear A. Extent of Limited W arranty 1. Hewlett -Pac kard ( HP) w arra nts t o the end-u ser cu stomer that the HP products spe ci fie d above wil l be fre [...]
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Pagina 340
Manual Pa rt Number :C4704-902 41 English Print ed in Euro pe This manual has been printed o n chlorine-free paper[...]