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Un buon manuale d’uso
Le regole impongono al rivenditore l'obbligo di fornire all'acquirente, insieme alle merci, il manuale d’uso Hughes DW6000. La mancanza del manuale d’uso o le informazioni errate fornite al consumatore sono la base di una denuncia in caso di inosservanza del dispositivo con il contratto. Secondo la legge, l’inclusione del manuale d’uso in una forma diversa da quella cartacea è permessa, che viene spesso utilizzato recentemente, includendo una forma grafica o elettronica Hughes DW6000 o video didattici per gli utenti. La condizione è il suo carattere leggibile e comprensibile.
Che cosa è il manuale d’uso?
La parola deriva dal latino "instructio", cioè organizzare. Così, il manuale d’uso Hughes DW6000 descrive le fasi del procedimento. Lo scopo del manuale d’uso è istruire, facilitare lo avviamento, l'uso di attrezzature o l’esecuzione di determinate azioni. Il manuale è una raccolta di informazioni sull'oggetto/servizio, un suggerimento.
Purtroppo, pochi utenti prendono il tempo di leggere il manuale d’uso, e un buono manuale non solo permette di conoscere una serie di funzionalità aggiuntive del dispositivo acquistato, ma anche evitare la maggioranza dei guasti.
Quindi cosa dovrebbe contenere il manuale perfetto?
Innanzitutto, il manuale d’uso Hughes DW6000 dovrebbe contenere:
- informazioni sui dati tecnici del dispositivo Hughes DW6000
- nome del fabbricante e anno di fabbricazione Hughes DW6000
- istruzioni per l'uso, la regolazione e la manutenzione delle attrezzature Hughes DW6000
- segnaletica di sicurezza e certificati che confermano la conformità con le norme pertinenti
Perché non leggiamo i manuali d’uso?
Generalmente questo è dovuto alla mancanza di tempo e certezza per quanto riguarda la funzionalità specifica delle attrezzature acquistate. Purtroppo, la connessione e l’avvio Hughes DW6000 non sono sufficienti. Questo manuale contiene una serie di linee guida per funzionalità specifiche, la sicurezza, metodi di manutenzione (anche i mezzi che dovrebbero essere usati), eventuali difetti Hughes DW6000 e modi per risolvere i problemi più comuni durante l'uso. Infine, il manuale contiene le coordinate del servizio Hughes in assenza dell'efficacia delle soluzioni proposte. Attualmente, i manuali d’uso sotto forma di animazioni interessanti e video didattici che sono migliori che la brochure suscitano un interesse considerevole. Questo tipo di manuale permette all'utente di visualizzare tutto il video didattico senza saltare le specifiche e complicate descrizioni tecniche Hughes DW6000, come nel caso della versione cartacea.
Perché leggere il manuale d’uso?
Prima di tutto, contiene la risposta sulla struttura, le possibilità del dispositivo Hughes DW6000, l'uso di vari accessori ed una serie di informazioni per sfruttare totalmente tutte le caratteristiche e servizi.
Dopo l'acquisto di successo di attrezzature/dispositivo, prendere un momento per familiarizzare con tutte le parti del manuale d'uso Hughes DW6000. Attualmente, sono preparati con cura e tradotti per essere comprensibili non solo per gli utenti, ma per svolgere la loro funzione di base di informazioni e di aiuto.
Sommario del manuale d’uso
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Pagina 1
11717 Ex ploration L ane, Ger mantown, MD 2 0876 T el: (3 01) 428.55 00 F ax: (301) 428.1 868/283 0 1033295- 0001 Revision 2 Septemb er 19, 200 3 D W6000 Series Installation Guide[...]
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Pagina 2
Copyright © 2003 Hughes Network Systems Inc., a wholly o wned subsidiary of Hughes Electronics Corporation All rights re served. This publication and its contents are pr oprietar y to Hughes Network Systems, Inc., a wholly owned subsidiar y of Hughes Ele ctroni cs Corporation. No part of this pub lication may be reproduced in any f or m or by any [...]
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Pagina 3
• 103329 5-0001 Re vision 2 iii Decla ration of Conformity Standards to which Conformity is declared: F CC Part 15 This device complies with part 15 of the FCC Rules. Operation is subject to the f ollowing two conditions: (1) this device may not cause har mful interference, and (2) this device must accept any interference receiv ed, including int[...]
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Pagina 4
• iv 103329 5-0001 Re vision 2 If trouble is e xperienced with the T wo-Wa y DIRECWA Y Sy stem equipment, for repair or warranty inf orm ation, please contact DIRECW A Y T ech nical Suppor t Address: 11717 Exploration Lane, Germ antown, MD 20876 Web: http://www .mydirecwa y .com (T o send an e-mail, login to your user acc ount on their Web site a[...]
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Pagina 5
• 103329 5-0001 Re vision 2 v Example of Antenna Grounding according to the National Electri cal Code instructions contained in “Radio and T elevision Equipment” Note: The DIRECW A Y Receiver must be gr ounded thr ough the satell ite/ local antenn a cabl e befo re plugg ing int o the po wer sour ce, and it mu st remain groun ded thereafter . [...]
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Pagina 6
• vi 103329 5-0001 Re vision 2[...]
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• 103329 5-0001 Re vision 2 vii[...]
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Pagina 8
• viii 103329 5-0001 Re visi on 2[...]
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Pagina 9
• Contents 103329 5-0001 Re vision 2 ix Contents Important safety information . . . . . . . . . . . . . . . . . . . . xix About this document . . . . . . . . . . . . . . . . . . . . . . . . . . . xxi Scope and a udience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxi Audience prof ile . . . . . . . . . . . . . . . . . . . . [...]
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• Contents x 103329 5-0001 Re vision 2 Print the customer’s Sys tem Inform ation page and recor d infor- mation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Create Sy stem Control Center i con . . . . . . . . . . . . . . . . . . . . 35 Chapter 3 The System Control Center . . . . . . . . . . . . . . . [...]
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Pagina 11
• Contents 103329 5-0001 Re vision 2 xi Appe ndix B Installing th e indoor equipment usi ng dial-up commis- sioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 System pre-i nstallation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Installa tion PC requirement s . . . . . . . . . . . . . [...]
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Pagina 12
• Contents xii 1033295-000 1 Revi sion 2 DW6000 statu s informatio n via the Ins taller Consol e . . . . . . . 117 Verifying c orrect DW6000 operat ion . . . . . . . . . . . . . . . . . . . . 117 Displaying t raffic statis tics . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Displaying P EP statistics . . . . . . . . . . . . . . . . . . .[...]
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Pagina 13
• Figures 103329 5-0001 Re vision 2 xiii Figures Chapter 1 1. The DW6000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2. Remove site wi th DW6000 installe d, single comput er . . . . . . . . . . . . . . . . . . . . 2 3. Remote si te with DW6000 install ed, wired (Etherne t) LAN . . . . [...]
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Pagina 14
• Figures xiv 1033295-000 1 Revi sion 2 33. System Statu s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 34. System Statu s screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 35. Final conf iguration . . . . . . . . . . . . . . . . . . . . [...]
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• Figures 103329 5-0001 Re vision 2 xv 68. Failed pin g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 69. Welcome scree n; choose p roper registr ation server . . . . . . . . . . . . . . . . . . . . . . 84 70. Websetup - Det ection . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]
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Pagina 16
• Figures xvi 1033295-000 1 Revi sion 2 106. DW6000 res et . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 107. Display Mai n Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 108. Displ ay Traffic Statis tics scree n . . . . . . . . . . . .[...]
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Pagina 17
• Tables 103329 5-0001 Re vision 2 xvii Tables Chapter 1 1. DW6000 Specific ations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Chapter 3 2. Receive code (RxCode) mess ages and corr ective actions . . . . . . . . . . . . . . . . . 44 3. Transmit (TxCode) messag es and correcti ve actions . . . . . . . [...]
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Pagina 18
• Ta bles xviii 103 3295-000 1 Revi sion 2[...]
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Pagina 19
• Important safety infor matio n 103329 5-0001 Re vision 2 xix Impor tant safety inf ormation F or your safety a nd protect ion, read this en tire manual bef ore you attem pt t o inst all t he DW6000 . In p articu lar, read th is sa fety sectio n careful ly . K eep this saf ety info rmation wher e you can refer to it if n ece ssary . T ypes of wa[...]
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Pagina 20
• Importa nt safety information xx 103329 5-0001 Re vision 2 Note: A note provid es additiona l informat ion. CA UTION Indicat es a pot entially haza rdous situatio n, which, if not av oided, may result in minor or moderate injury . CA UT ION Indicat es a situa tion or practice th at might r esult in proper ty damage.[...]
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Pagina 21
• Abo ut thi s doc ument 103329 5-0001 Re vision 2 xxi About this document Scope and audience This manual describes ins talling and ser vicing the DIRECW A Y ® D W6000 term inal. It addr esses inst allers, net work syst em engineer s, and netw ork operat ors who instal l, commissi on, oper ate, and main tai n the s yst em . A udience profile The[...]
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• About thi s docum ent xxii 1033295-000 1 Revi sion 2 Appendix C – Install ing the D W6 000 using Inst aller Consol e provid es in struc tio n on how to use th e Ins tall er Co nso le for commission ing enter prise custo mers when spec ific ally dir ected to do so o n the inst allation s pecif ication. Appendix D – Conf iguring the i nstalle[...]
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Pagina 23
• Abo ut thi s doc ument 103329 5-0001 Re vision 2 xxiii Related publications The inst allati on of this product may also re quire t he use o f one of the fol lo wing antenna or outdoor un it manuals: • DIRECW A Y Satellite Dish Installation Gui de D W4000-K u T wo- W ay Ku -band Antenna Model AN4 -074 (HNS 1033833-00 01) • DIRECW A Y Satelli[...]
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Pagina 24
• About thi s docum ent xxiv 1033295-000 1 Revi sion 2[...]
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Pagina 25
Chapter 1 • Introduc tion 103329 5-0001 Re vision 2 1 Chapter 1 Intr oduction This chapt er ad dres ses the fo llowing to pics : • D W6000 p urpose and compone nts on page 1 • Specif icat ions and ident ifi cation of equi pment on pa ge 4 D W6000 purpose and components The D W6000 is desi gned to prov ide Inter net or co rporate intranet conn[...]
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Pagina 26
Chapter 1 • Introducti on 2 103329 5-0001 Re vision 2 The D W6000, in co mbination with an antenna and an Etherne t hub o r wire les s base stat ion, provide s sa tell ite co nnec tivity fo r mult iple loca l are a netwo rk ( LAN ) ho sts. A ll t he nec ess ary softw are resi des on the D W6000 , which serv es as the r outer . Because t he softwa[...]
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Pagina 27
Chapter 1 • Introduc tion 103329 5-0001 Re vision 2 3 Figure 3 : Remote sit e with D W600 0 install ed, wire d (Ether ne t) LAN Figure 4 : Remot e site wit h D W6000 install ed, wirel ess LA N Inroute Outroute Antenna DIRECW A Y Network Operations Center (NOC) Satellite Dw6000 PC Mac Unix Linux POS terminal or other device Ethernet hub Internet G[...]
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Pagina 28
Chapter 1 • Introducti on 4 103329 5-0001 Re vision 2 Specificati ons and identification of equipment The part number label i s locate d on the rear of the uni t. T able 1 lists t he specif icati ons of the D W600 0. T able 2 sho ws the c able require ments for the unit. The c able requir ements are the same re gardle ss of the typ e of anten na [...]
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Pagina 29
Chapter 1 • Introduc tion 103329 5-0001 Re vision 2 5 These cable specifications are the minimum required. If the cable installation does not meet th e minimum requir ements, future applica- tions may requir e that the entire ca bl e inst allatio n be replaced wi th the minimum r equi red cable. Gro unding and cable choice The cho ice of g roundi[...]
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Pagina 30
Chapter 1 • Introducti on 6 103329 5-0001 Re vision 2 Note: Coaxi al cables with co pper clad steel center conductor must have the DC r esistance of Com mScope 5730 or less (32 ohms/100 0 ft.). Also, the cable run cannot exceed 100 feet. Note: Do not use sp litters. Note: Use pl enum grade cable on ly if the cable is to be ru n in plenum space wh[...]
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Pagina 31
Chap ter 2 • Installi ng the i ndoor eq uipment 103329 5-0001 Re vision 2 7 Chapter 2 Installing the in door equipment System pre- installation Check to be sure both you and the cus tomer ha ve fulf illed all system an d site re quirements bef ore begi nning instal lation. Installation P C requirements Th e insta lle r lapto p PC must fulfill the[...]
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Pagina 32
Chapter 2 • Install ing the in door equi pment 8 103329 5-0001 Re vision 2 • A functi oning 10/10 0 Ethernet in terface install ed on at leas t one computer . This is needed to ens ure the custome r can surf before y ou leav e. • A 6-foot Cat-5 Ether net cable i s supplied to connect t he D W6000 and t he customer’ s computer . If a longe r[...]
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Pagina 33
Chap ter 2 • Installi ng the i ndoor eq uipment 103329 5-0001 Re vision 2 9 4. Assembl e indoor eq uipment. Assemble D W6000 an d connect to lapt op. Power up D W6000 and lap top and v erify connecti vi ty . 5. Compute pointing coor dinates usi ng the SBC inter face instal lation s oftwar e. 6. Assembl e the antenna . Pre-set el ev ation and pola[...]
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Pagina 34
Chapter 2 • Install ing the in door equi pment 10 103329 5-0001 Re vision 2 Antenna installation The D W6000 can be used with the HNS DW400 0 74cm T wo-W ay antenna. The D W6000 can also be used with .98 , 1.2, and 1.8m antennas. Refe r to the manuf acturer’ s antenna insta llat ion m anua l for in struc tion s on h o w t o insta ll th e ante n[...]
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Pagina 35
Chap ter 2 • Installi ng the i ndoor eq uipment 103329 5-0001 Re vision 2 11 Installi ng the D W6000 using SBC Y ou nee d all the items sho wn in Figure 5. Ev erything but the Ethernet cable is i n the D W6000 ins tallation kit or in side the antenna box. Y ou wil l also need t he install ation specif icat ion or wo rk order . This is pr ovided t[...]
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Pagina 36
Chapter 2 • Install ing the in door equi pment 12 103329 5-0001 Re vision 2 The po wer supply The D W6000 uses a po wer supply with the part number P/N: 1031105-00 01. The part number is on a s ticker on the po wer supply . V erify that yo u are using t he correct po wer sup ply . Do not use an ything b ut the p ower supply su pplied with t he D [...]
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Pagina 37
Chap ter 2 • Installi ng the i ndoor eq uipment 103329 5-0001 Re vision 2 13 SBC installation method First a ssemble and install the sate llite ant enna. This in cludes attach ing the coa xial cabl es to th e D W6000 Satell ite In and Satell ite Out co nnectors. Rem ember to la bel the rece i ve and trans mi t cable s. Be caus e th e entir e co m[...]
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Pagina 38
Chapter 2 • Install ing the in door equi pment 14 103329 5-0001 Re vision 2 Assemb le D W6000 and attach to computer 1. T ake the ped estal base i n one hand and t he D W6000 in the other . Orient them as sho wn in Fi gure 7. The Po wer LED will be at th e bottom. 2. The pedestal ba se has tw o curved ridges, one on each side o f its ope ning. Se[...]
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Pagina 39
Chap ter 2 • Installi ng the i ndoor eq uipment 103329 5-0001 Re vision 2 15 Figure 8 : D W600 0 guid es Figure 9 : T wo front guide s Figure 10: P edestal base clip Curved ridges T wo fr ont guides Clip[...]
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Pagina 40
Chapter 2 • Install ing the in door equi pment 16 103329 5-0001 Re vision 2 5. Connect the compone nt intercon nection cabl es. See Figure 11 for f inal cabl ing. An Ether net cable co nnects th e D W6000 and t he install er PC. A po wer supply a dapter cabl e attac hes to the DC IN p ort . T wo coa xia l cabl es lea d to t he satell ite ant enna[...]
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Pagina 41
Chap ter 2 • Installi ng the i ndoor eq uipment 103329 5-0001 Re vision 2 17 Obtain IP a ddress and t est Ethe rnet connection 1. Restart the PC s o it obtains an IP address from the D W6000. Or use th e command ipconfig /renew from a DO S command line prompt. 2. The embedded DHCP serv er assign s IP address = 192.168.0.2 t o the PC. The d efault[...]
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Pagina 42
Chapter 2 • Install ing the in door equi pment 18 103329 5-0001 Re vision 2 The commissio ning pr ocedure Y ou mu st conf irm remote location and transpond er informati on before p ointing t he antenna. Y ou will point the antenna , achie ve maximum signa l quality f actor (SQF), and th en cross pol t he antenna. Refer to t he antenna installat i[...]
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Pagina 43
Chap ter 2 • Installi ng the i ndoor eq uipment 103329 5-0001 Re vision 2 19 Figure 1 5: Initia l regis tration sc reen Figure 16 : Ant enna Loca tion Figure 1 7: V erify an tenna loc ation[...]
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Pagina 44
Chapter 2 • Install ing the in door equi pment 20 103329 5-0001 Re vision 2 7. Select a satellit e/trans ponder combinatio n that correspon ds with the work ord er or the current tra nsponder a ssignment from the dr op down li st and select Next. A V eri fication scre en appears . See Figure 19. If you are using OPI to point the antenna you must [...]
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Pagina 45
Chap ter 2 • Installi ng the i ndoor eq uipment 103329 5-0001 Re vision 2 21 Figure 20: Manual e ntr y o f parameters[...]
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Pagina 46
Chapter 2 • Install ing the in door equi pment 22 103329 5-0001 Re vision 2 8. V erify th e informa tion and s elect Ne xt. The Re ceiv e Ante nna Poin ting scre en ap pear s. Se e Fi gur e 21. Click on Displa y Sig nal Stre ngth to se e the s ign al qua lity fact or (SQF). When the sign al is lock ed, a che ckmark appears in the Pe r f o r m AC [...]
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Pagina 47
Chap ter 2 • Installi ng the i ndoor eq uipment 103329 5-0001 Re vision 2 23 10. Click on Manual . A windo w appear s sho wing the stat us of the test, the is ola tion value , and the pa ss/ fail resu lt. A djus t the antenna to achi ev e maximum transmit isolatio n. When the unit con sistent ly passes t he manual cr oss-pol test as sho wn i n Fi[...]
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Pagina 48
Chapter 2 • Install ing the in door equi pment 24 103329 5-0001 Re vision 2 Figure 24: Auto Cross P ol[...]
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Pagina 49
Chap ter 2 • Installi ng the i ndoor eq uipment 103329 5-0001 Re vision 2 25 12. Sele ct a regist ration se rver from th e drop-do wn list . If you are unsu re wh ich se rver to use, refer t o th e insta lla tion specif icati on or work or der . Click Next. Th e Reg istration In Progress s cre en app ear s. S ee Fi gur e 26. Figure 25: Regi strat[...]
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Pagina 50
Chapter 2 • Install ing the in door equi pment 26 103329 5-0001 Re vision 2 13. Click Ne xt. A screen appears remin ding you you wil l be redire cted to a sec ure connec tion. See Figur e 27. Click OK. 14. A number of screens ap pear . The number of s creens that appear de pends on th e type of commiss ioning. The screens may includ e a subscr ib[...]
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Pagina 51
Chap ter 2 • Installi ng the i ndoor eq uipment 103329 5-0001 Re vision 2 27 Figure 29: E-mail a ccount regi stration Figure 30 : Registra tion infor mation; re cord this information on Quick Start Guide[...]
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Pagina 52
Chapter 2 • Install ing the in door equi pment 28 103329 5-0001 Re vision 2 Figure 3 1: Regis tration com plete - res tar t Figure 32 : Clos e for ter minal re set[...]
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Pagina 53
Chap ter 2 • Installi ng the i ndoor eq uipment 103329 5-0001 Re vision 2 29 Fina l inst allat ion che ck requirements • Conf irm that Software Do wnloa d Status in the U ser I nterfac e System S tatus screen sho ws "A ll fi les are up-t o-date." • Connect t he customer compu ter to the D W6000 a nd conf irm the cust omer can surf t[...]
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Pagina 54
Chapter 2 • Install ing the in door equi pment 30 103329 5-0001 Re vision 2 Connect to c ustomer computer , and surf to m yDIRECW A Y .com, Connect th e customer’ s computer and the D W6000 with Ethe rnet cable. Se e Figure 35. Mak e sure the c ustomer can sur f to the myD IREC W A Y .com W eb site . If th e cu stom er ca nnot sur f, see the in[...]
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Pagina 55
Chap ter 2 • Installi ng the i ndoor eq uipment 103329 5-0001 Re vision 2 31 If the customer cannot surf Conf igure th e installe r laptop s o its netw ork pro perties ma tch those of the cust omer’ s P C. Refer to Ap pendix D for d etaile d instru ctions fo r setting ne twork pr operties. Th en: 1. Connect the inst aller lap top and D W6000 wi[...]
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Pagina 56
Chapter 2 • Install ing the in door equi pment 32 103329 5-0001 Re vision 2 Downlo ad D W6000 User Guid e Help the customer do wnload t he D W6000 User Guid e (HN S 1033294-00 01). The c ust omer must first fol low the st eps be low to regis ter w ith myDIRECW A Y .com bef ore he or she can navi gate to th e User Guide and d ownl oad it. 1. Brows[...]
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Pagina 57
Chap ter 2 • Installi ng the i ndoor eq uipment 103329 5-0001 Re vision 2 33 Figure 38: Registration form Figure 39: Subm it Figure 40 : myDIRECWA Y .com home[...]
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Pagina 58
Chapter 2 • Install ing the in door equi pment 34 103329 5-0001 Re vision 2 Print the custome r’ s System Inf ormation pag e and recor d inf ormation 1. Have t he customer ac cess the S ystem Control Ce nter b y typing www.direcw aysupport.com in a W eb bro wser locati on bar and pres sing E NTER . The Sy ste m C ontro l C enter in Figur e 33 a[...]
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Pagina 59
Chap ter 2 • Installi ng the i ndoor eq uipment 103329 5-0001 Re vision 2 35 Create System Cont rol Center icon 1. En ter www.direcwaysupport.com in the bro wser URL locat ion bar to ope n th e Sys tem C ont rol C ente r . See Figure 42 . 2. Lef t clic k on th e browser ic on in th e up per left -ha nd cor ner of the C ontro l Cen ter a nd dr ag [...]
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Pagina 60
Chapter 2 • Install ing the in door equi pment 36 103329 5-0001 Re vision 2[...]
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Pagina 61
Chapter 3 • The Sy stem C ontrol Cent er 103329 5-0001 Re vision 2 37 Chapter 3 The System Contr ol Center The D W6000 ha s an internal W eb serv er that sup ports the Syst em Cont rol Cent er . The Syst em C ont rol C ente r provi des infor mat ion about sys tem statu s, system conf igurat ion, and onl ine documentat ion. Access it i f the D W60[...]
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Pagina 62
Chapter 3 • The Sy stem C ontrol Center 38 103329 5-0001 Re vision 2 Ho w to access t he System Contr ol Center The Syste m Control Cen ter is acce ssed through any br owser , such as Int ernet Explor er or Netsc ape. F ollo w the step s belo w to set up an en try for the Syst em C ontr ol Cent er i n a b rowser . Th e s teps are writte n for Int[...]
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Pagina 63
Chapter 3 • The Sy stem C ontrol Cent er 103329 5-0001 Re vision 2 39 If the System Contr ol Center is not ac cessib le If the www .d irecway support.co m address i s not accessi ble, use 192.168.0.1 i n the URL locat ion bar . If the IP ad dress also do es not w ork, check th at your compute r is conf igured to o btain IP address es automati cal[...]
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Pagina 64
Chapter 3 • The Sy stem C ontrol Center 40 103329 5-0001 Re vision 2 The Home screen The H ome scree n ha s syst em in dic ators acro ss t he top . Th ere ar e links i n by main bod y of the pa ge. System i ndicators The system ind icators cons ist of t he follo wing. See Figure 46. Clickin g on the ind icator di splays the c orrespond ing scree [...]
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Pagina 65
Chapter 3 • The Sy stem C ontrol Cent er 103329 5-0001 Re vision 2 41 Figure 4 6: PROBL EM is repo r ted[...]
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Pagina 66
Chapter 3 • The Sy stem C ontrol Center 42 103329 5-0001 Re vision 2 System Status The System Status screen displa ys the f ields de scribed b elow . • Signal s trength - rece i ve sig nal stre ngth. A value of 30 or le ss indicat es an appropr iate si gnal is not be ing recei v ed. • T ransmit statu s - indi cate s whe ther t he tr ansm it d[...]
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Pagina 67
Chapter 3 • The Sy stem C ontrol Cent er 103329 5-0001 Re vision 2 43 Reception Inf o The Reception Info screen displays the fi elds descri bed belo w . T able 2 descri bes the RxCodes i n detail . • Receive status - report s the status of the rece iv e data pa th. Clickin g on the blu e status me ssage displa ys corres ponding help i nform ati[...]
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Pagina 68
Chapter 3 • The Sy stem C ontrol Center 44 103329 5-0001 Re vision 2 T able 2: Recei v e co de (RxC ode) me ssages and co rrective actions Numeri c RxCode Messag e Dis played Comme nts 1 The rece ive r is in po inting mo de This c ondition indicates th at the ins taller is perf orming antenna pointin g. In this m ode, th e transmit ter is disab l[...]
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Pagina 69
Chapter 3 • The Sy stem C ontrol Cent er 103329 5-0001 Re vision 2 45 Figure 49 : D W6000 c onnecti ons CA UTION Never unplug the po wer cord fr om the D W6000 while it is powe red on. Alwa ys disconnect the pow er cord fr om the power suppl y , wall outlet, or surge pr otector . T ransm i tc a b l e (S ate lli te O ut ) A C power cord E t h erne[...]
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Chapter 3 • The Sy stem C ontrol Center 46 103329 5-0001 Re vision 2 T ransmission Inf o The T r ansmission Info scre en displa ys the f ields descr ibed belo w . • T ransmit statu s - reports the stat us of the tr ansmit dat a path. Clickin g on the blu e status me ssage displa ys corres ponding help i nform atio n. • Number of succes sful t[...]
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Pagina 71
Chapter 3 • The Sy stem C ontrol Cent er 103329 5-0001 Re vision 2 47 T able 3: T ransm it (TxCode ) mess ages a nd correc tive actions Numeri c TxCo de Messag e Displ ay ed Co mment s 1 The tr ansmitte r has bee n disab led b y the Net work Oper ations Ce nter This c ondition occ urs when the tr ansmitter i s not enab led. A tr ansmitter m ay b [...]
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Pagina 72
Chapter 3 • The Sy stem C ontrol Center 48 103329 5-0001 Re vision 2 12 The tr ansmitter is not receivin g network co ntrol messag es from th e Netwo r k Oper ations Ce nter This c ondition i ndicates a NOC equipm ent outage . This s hould be a transi ent condit ion and th e system s hould reco ver au tomatica lly . 13 The tr ansmitter is unable [...]
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Pagina 73
Chapter 3 • The Sy stem C ontrol Cent er 103329 5-0001 Re vision 2 49 18 T he t ransmi tte r is req ues ting a transm it pointin g test This c ondition c an occur du ring installa tion when t he Antenna P ointing progr am request s that the transmi tter perf orm a tran smit pointin g test. Th is condi tion persis ts until the NOC resp onds that t[...]
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Pagina 74
Chapter 3 • The Sy stem C ontrol Center 50 103329 5-0001 Re vision 2 System Inf o The Syste m Information s creen displa ys a number of fiel ds. While al l the info rma tion may be use ful a t s ome tim e, t he m ost import ant is disc ussed bel ow . Note: Print the System Information screen and tell the customer to save it. It will be needed sh [...]
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Chapter 3 • The Sy stem C ontrol Cent er 103329 5-0001 Re vision 2 51 Figure 5 1: Sys tem Informa tion; pr int a nd save this screen[...]
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Pagina 76
Chapter 3 • The Sy stem C ontrol Center 52 103329 5-0001 Re vision 2 The Connectivity T est Link The unit may lose conn ecti vity to a particular server due to the Intern et being he avily loaded or d ue to the ser ver bein g do wn. If possibl e, check con necti vity to s ome other s erver on the Inte rnet to ensur e it is not a server s pecif ic[...]
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Chapter 3 • The Sy stem C ontrol Cent er 103329 5-0001 Re vision 2 53 Internet Connectivity T ry pinging the DIRECW A Y W eb server (www .direcway .com). Use t he sa me s et of in stru ctio ns th at are in If the Sy stem Cont r ol Center i s not accessi ble on page 39, e xcept t ype www .dir ecway .com . Note: The DIRECW A Y Inter net server may [...]
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Pagina 78
Chapter 3 • The Sy stem C ontrol Center 54 103329 5-0001 Re vision 2 The Help Menu The Help Menu contains inf ormation about recei ve and transmit status messages, inst allation, t roublesh ooting, and oth er topic s. Review it to bec ome fam ili ar wit h the S yst em Con tro l Cen ter and with the DW600 0. Access it b y clic king on Help . Note:[...]
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Pagina 79
Chapter 3 • The Sy stem C ontrol Cent er 103329 5-0001 Re vision 2 55 Figure 54 : Advanced pa ges[...]
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Chapter 3 • The Sy stem C ontrol Center 56 103329 5-0001 Re vision 2[...]
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Pagina 81
Chapter 4 • DW60 00 LEDs and troubl eshootin g 103329 5-0001 Re vision 2 57 Chapter 4 D W6000 LEDs and tr oubleshooting The D W6000 LEDs can provi de informa tion about ope rating status . Some informati on is also pr ovided fo r troublesho oting units that ar en’t f unctioning at all, or don’ t seem t o be fun ctioning as we ll as they mi gh[...]
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Pagina 82
Chapter 4 • DW6000 LE Ds and trou bleshooti ng 58 103329 5-0001 Re vision 2 Cannot surf b ut can access Contr ol Center If you ca nnot surf the Interne t bu t can access the Contro l Center , follo w the troubles hooting proc edures bel ow . Remember th at an y problem may be ca used by more than one thing. If you implement a troubl eshootin g pr[...]
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Pagina 83
Chapter 4 • DW60 00 LEDs and troubl eshootin g 103329 5-0001 Re vision 2 59 Chec k rece ive signal The D W6000 wi ll not funct ion if sa tellite s ignals ar e not recei v ed properl y . 1. At the Control Ce nter , cl ick on t he Recept ion Info indic ator . The Recept ion Info scr een appears. Se e Figure 56. 2. In th e Receiv e S tatus ro w , ch[...]
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Pagina 84
Chapter 4 • DW6000 LE Ds and trou bleshooti ng 60 103329 5-0001 Re vision 2 If the T x Co de is Transmitter availabl e for Normal Operation (TxCode 8) the DW6000 is tran smit tin g signals properly . Proceed to the ne xt trou bleshooti ng step. If an y other Tx Code appea rs, the D W6000 i s not tr ansmitting signals properly . Click on t he Tx C[...]
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Pagina 85
Chapter 4 • DW60 00 LEDs and troubl eshootin g 103329 5-0001 Re vision 2 61 Figure 58 : System S tatus, TCP Acc eleration Sta tus[...]
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Pagina 86
Chapter 4 • DW6000 LE Ds and trou bleshooti ng 62 103329 5-0001 Re vision 2 Check Network Operati ons Center (NOC) connectivity Use the Conn ectivity T est link to chec k connecti vit y to the DIRECW A Y N etwor k Operations Center (NOC). Note: Y ou may w ant to open a second bro wser windo w to be able to access the help pa ge while conducting t[...]
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Pagina 87
Chapter 4 • DW60 00 LEDs and troubl eshootin g 103329 5-0001 Re vision 2 63 If the tests stil l fai l, po wer cyc le the D W600 0 by unp lugging th e power co rd fro m the power st rip or surge p rotec tor, waitin g 10 seconds, and pluggin g it back in. If you still ca n’t sur f the Intern et, cal l your servi ce pro vider . Figure 59: Connecti[...]
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Pagina 88
Chapter 4 • DW6000 LE Ds and trou bleshooti ng 64 103329 5-0001 Re vision 2 Internet Connectivity So metim es th e Inte rnet o r In terne t site is exper ienci ng pr obl ems. T ry pingi ng the DIRECW A Y W eb serv er (www .direcway .com) instea d of the W eb serve r or site yo u could not conn ect to. Note: The DIRECW A Y Inter net server may no [...]
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Pagina 89
Chapter 4 • DW60 00 LEDs and troubl eshootin g 103329 5-0001 Re vision 2 65 Chec k f or virus and fire wall issues If you ha ve checked gone through all the steps in thi s section and still cannot surf the Interne t, check you r computer for viruses. A virus c an pre vent y ou from oper ating normall y . If you fi nd a virus, de lete or disable i[...]
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Pagina 90
Chapter 4 • DW6000 LE Ds and trou bleshooti ng 66 103329 5-0001 Re vision 2 Cannot access the Contr ol C enter If you ca nnot access t he Control Cent er , you c an still ge t informat ion from th e DW 6000 LEDs that can enable you to restor e connecti vit y . F ollo w the t roubleshoot ing proced ures belo w . Remember that an y problem may be c[...]
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Pagina 91
Chapter 4 • DW60 00 LEDs and troubl eshootin g 103329 5-0001 Re vision 2 67 G - 2620 4 C 08/27/03 LAN LED Solid blue = LAN is connected and usable Flashing blue = there is transmit or receive activity on the LAN Power LED Solid blue = power is on and unit is functioning normally Blinking = running fallback.bin (backup sof tware) Off = no power Of[...]
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Pagina 92
Chapter 4 • DW6000 LE Ds and trou bleshooti ng 68 103329 5-0001 Re vision 2 All LEDs off If all th e LEDs are of f, check that al l the po wer c onnections a re secure. If the y are, unp lug the A C power co rd from the sur ge protect or or other powe r source. If the LEDs do not co me on, contact install er support. Chec k the P ower LED Check t[...]
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Pagina 93
Chapter 4 • DW60 00 LEDs and troubl eshootin g 103329 5-0001 Re vision 2 69 Check the LAN LED Check the LA N LE D. I f it is li t, pro cee d to th e next trouble shooting ste p. If it is not lit, perform the f ollowi ng steps. 1. Check that the Ethe rnet cable i s connected t o the D W6000 LAN port and to the compu ter’ s Ethernet por t. 2. If [...]
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Pagina 94
Chapter 4 • DW6000 LE Ds and trou bleshooti ng 70 103329 5-0001 Re vision 2 LAN LED is lit If the LAN LED is lit, dis connect the Ether net cable. Th e LAN LED will ei ther stay l it or go dark . Foll ow t he appropria te instru ctions be lo w . If LAN LED sta ys lit If the LAN LED stays lit, po wer c ycle both the D W6000 and t he computer b y u[...]
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Pagina 95
Chapter 4 • DW60 00 LEDs and troubl eshootin g 103329 5-0001 Re vision 2 71 b . In the Dial-u p sett ings section, mak e sure Ne ver dial a conne ction is sel ected. c. Click on LAN Settings . The LAN Sett ings windo w appe ars. d. Make su re al l chec kbo xes are unc hecked . e. Click on OK to cl ose all windo ws. Y ou sho uld no w be able to a [...]
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Pagina 96
Chapter 4 • DW6000 LE Ds and trou bleshooti ng 72 103329 5-0001 Re vision 2 Pr oblem: P o wer LED not on If the Power LED is not lit, ta ke the f ollowing ste ps. No te that if the Po wer LED is not on, probably n o other LEDs will be on or come on. • Check to make su re the po wer cable is secur ely attached. See Figure 63 . • If sec uring t[...]
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Pagina 97
• Glossa ry 103329 5-0001 Re vision 2 63 Glossar y D E H I IP address - a 32-bi t number th at identi fies each send er o r re ceiv er of in form atio n tha t is s ent in pack ets across t he Intern et. An IP addr ess has tw o parts: t he identif ier of a partic ular netwo rk on the Internet and an ide ntifi er of th e particula r de vice (which [...]
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Pagina 98
• Glossary 64 1033295-0 001 Revi sion 2 L N P R S T Local are a networ k (LAN) - a group of computers and associat ed de vices that share a common communicat ions line a nd typically shar e the res ource s of a sin gle p roc essor or serv er . Network Oper ations Center - A place from which a net work is supervised, mon itored, a nd main tai ned.[...]
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Pagina 99
• Abbreviatio ns and Acrony ms 103329 5-0001 Re vision 2 65 Abbre viations and Acr on yms Abbreviation or Acron ym Te r m DHCP Dynamic Host Configuration Protocol D V ADB DIRECW A Y Vir tual Private Net work A utomatic Di a l B acku p IANA Internet Assigne d Numbers A uthority IP Internet Protocol ISP Internet Service Provi der LAN Local Area Net[...]
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Pagina 100
• Abbrevi ations an d Acronym s 66 103329 5-0001 Re vision 2[...]
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Pagina 101
Appendi x A • L at/Long Dec imals to Minut es Table 103329 5-0001 Re vision 2 67 Appendix A Lat/Long Decimals to Min utes T able Use the f ollo wing proc edure to d etermine your latitud e and longitu de decimal to minutes con versio n when enterin g those items manua lly during c ommissioning . 1. Enter the whole number part of the site 's [...]
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Pagina 102
Appendix A • La t/Long Dec imals to Minutes Ta ble 68 103329 5-0001 Re vision 2 Right of Decimal Minutes Right of Decimal M inut es Right of Decimal Minu tes .01 1 .36 22 .71 43 .02 1 .37 22 .72 43 .03 2 .38 23 .73 44 .04 2 .39 23 .74 44 .05 3 .40 24 .75 45 .06 4 .41 25 .76 46 .07 4 .42 25 .77 46 .08 5 .43 26 .78 47 .09 5 .44 26 .79 47 .10 6 .45 [...]
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Pagina 103
Appendi x B • Instal ling the i ndoor equ ipmen t usin g dial-u p commis sionin g 103329 5-0001 Re vision 2 69 Appendix B Installing the indoor equipment using dial-up commissioning System pre- installation Check to be sure both you and the cus tomer ha ve fulf illed all system an d site re quirements bef ore begi nning instal lation. Installatio[...]
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Pagina 104
Appen dix B • In stallin g the in door equi pment us ing di al-up c ommissi oning 70 103329 5-0001 Re vision 2 • A functi oning 10/10 0 Ethernet in terface install ed on at leas t one comp uter . This is not neces sary to commi ssion the D W6000, b ut you must e nsure the cus tomer can surf before you lea v e. • A 6-foot Cat-5 Ether net cable[...]
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Pagina 105
Appendi x B • Instal ling the i ndoor equ ipmen t usin g dial-u p commis sionin g 103329 5-0001 Re vision 2 71 10. Auto cros s pol the ant enna. When the ant enna is lock ed in place an d continue s to pass iso lation, f inish weat her seal ing the coax ial cabl e connections . 11. Re gister the D W600 0 using W ebsetup. User shoul d be present t[...]
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Pagina 106
Appen dix B • In stallin g the in door equi pment us ing di al-up c ommissi oning 72 103329 5-0001 Re vision 2 Antenna installation The D W6000 can be used with the HNS DW400 0 74cm T wo-W ay antenna. The D W6000 can also be used with 98c m, 1.2m, and 1.8m antennas . Refer to the manufact urer’ s antenna insta llat ion m anua l for in struc tio[...]
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Pagina 107
Appendi x B • Instal ling the i ndoor equ ipmen t usin g dial-u p commis sionin g 103329 5-0001 Re vision 2 73 Installing DIRECW A Y installat ion software on installer laptop The inst allation so ftware is on a CD. The software wi ll enable you to re gist er D W6000 custo mers. Y ou n eed a D W3000 or D W4000 rec eiv e modem (IR U ) to instal l [...]
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Pagina 108
Appen dix B • In stallin g the in door equi pment us ing di al-up c ommissi oning 74 103329 5-0001 Re vision 2 Install ing the soft ware Do not connect USB cable to the D W4000 until p rompted. Y ou may use the cable th at came with the unit, or a dif ferent c able if you need a longer one. 1. Lo ad the inst all er soft ware CD into yo ur lap top[...]
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Pagina 109
Appendi x B • Instal ling the i ndoor equ ipmen t usin g dial-u p commis sionin g 103329 5-0001 Re vision 2 75 Figure 5 8: Device Insta llation Stat us Figure 59 : Websetup Welcome scree n[...]
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Pagina 110
Appen dix B • In stallin g the in door equi pment us ing di al-up c ommissi oning 76 103329 5-0001 Re vision 2 Installi ng the D W6000 using a mod em Y ou nee d all the items sho wn in Figure 60. Ev erythin g but the Ethernet cable is i n the D W6000 ins tallation kit or in side the antenna box. If W eb commissioning i s not a va ilable, you mus [...]
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Pagina 111
Appendi x B • Instal ling the i ndoor equ ipmen t usin g dial-u p commis sionin g 103329 5-0001 Re vision 2 77 Figure 6 0: Items required for instal lation POWER D Cc o r d A C cord Power supp ly 01 16003 Pedesta l base DW 6000 I nsta ll at i on S pec ifi cat i on or W or kO rder E t h ernet cab l e PC R equ i rements T ester Di s k Q u i c k S t[...]
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Pagina 112
Appen dix B • In stallin g the in door equi pment us ing di al-up c ommissi oning 78 103329 5-0001 Re vision 2 The po wer supply The D W6000 uses a po wer supply with the part number P/N: 1031105-00 01. The part number is on a s ticker on the po wer supply . V erify that yo u are using t he correct po wer sup ply . Do not use an ything b ut the p[...]
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Pagina 113
Appendi x B • Instal ling the i ndoor equ ipmen t usin g dial-u p commis sionin g 103329 5-0001 Re vision 2 79 Modem installation method Follow the ste ps be low and re fer to the i llus trati ons on pag e 8 0 through p age 82 to i nstall the DW6000 . Before be ginning t he install ation, be sur e that you ha v e installed the in sta llatio n so [...]
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Pagina 114
Appen dix B • In stallin g the in door equi pment us ing di al-up c ommissi oning 80 103329 5-0001 Re vision 2 1. T ake the ped estal base i n one hand the D W6000 in the oth er . Orient t hem as sho wn in Figure 6 2. The Powe r LED will be at the bot tom. 2. The pedestal ba se has tw o curved ridges, one on each side o f its ope ning. See Figure[...]
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Pagina 115
Appendi x B • Instal ling the i ndoor equ ipmen t usin g dial-u p commis sionin g 103329 5-0001 Re vision 2 81 Figure 63 : D W60 00 guid es Figure 64 : T wo front guide s Figure 65: P edestal base clip Curved ridges T wo fr ont guides Clip[...]
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Pagina 116
Appen dix B • In stallin g the in door equi pment us ing di al-up c ommissi oning 82 103329 5-0001 Re vision 2 5. Connect the compone nt intercon nection cabl es. See Figure 66 for f inal cabl ing. An Ether net cable co nnects th e D W6000 and t he install er PC. A po wer supply a dapter cabl e attac hes to the DC IN p ort . T wo coa xia l cabl e[...]
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Pagina 117
Appendi x B • Instal ling the i ndoor equ ipmen t usin g dial-u p commis sionin g 103329 5-0001 Re vision 2 83 2. LAN LED comes on within 30 sec onds to in dicate LAN connecti vi ty is detec ted. 3. Power LED st arts blinki ng to indi cate that t he unit is no t commission ed and theref ore is ru nning fall back.bin a nd not main .bin. Obtain IP [...]
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Pagina 118
Appen dix B • In stallin g the in door equi pment us ing di al-up c ommissi oning 84 103329 5-0001 Re vision 2 Running the D W6000 installat ion software, commissioning, and registering the customer The D W6000 i nstaller’ s computer softw are is basi cally DIRECW A Y 4.0 softwar e with some functi ons, such as intera cting wit h a bro wser , r[...]
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Pagina 119
Appendi x B • Instal ling the i ndoor equ ipmen t usin g dial-u p commis sionin g 103329 5-0001 Re vision 2 85 3. W ebsetup will f irst detect the D W6000 a nd the modem. Se e Figure 70 . 4. W ebsetup will ch eck for an existi ng connect ion to W ebA CS . W ebsetup may bring up a dial-u p connecti on if nece ssary . See Figure 71 . Figure 70: Web[...]
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Pagina 120
Appen dix B • In stallin g the in door equi pment us ing di al-up c ommissi oning 86 103329 5-0001 Re vision 2 5. W ebsetup authent icates the DW 6000 serial number and enab les i t. Se e Figu re 7 2. 6. W ebsetup presen ts a seri es of forms t o the user to complete reg istration. See Figure 73 through Figure 74. The appe aran ce of the fo rms m[...]
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Pagina 121
Appendi x B • Instal ling the i ndoor equ ipmen t usin g dial-u p commis sionin g 103329 5-0001 Re vision 2 87 Figure 74 : R egistratio n Note: The r egistration information in Figur e 74 is v ery important. Make cert ain this inf ormat ion is r ecorded on the cust omer’ s Quick St art Guide. That way t he cus tome r wi ll have impo rta nt info[...]
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Pagina 122
Appen dix B • In stallin g the in door equi pment us ing di al-up c ommissi oning 88 103329 5-0001 Re vision 2 7. Aft er th e cus tome r ente rs regi stra tion i nform at ion, write the inform ation in Figure 74 on t he cov er of their User Gui de. 8. Select Continue in the Re gistrati on screen in Fi gure 74. The Antenna Pointing - A ntenna L oc[...]
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Pagina 123
Appendi x B • Instal ling the i ndoor equ ipmen t usin g dial-u p commis sionin g 103329 5-0001 Re vision 2 89 Figu re 76: A nten na P oi nting - Receiv e Figure 77: Finish[...]
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Pagina 124
Appen dix B • In stallin g the in door equi pment us ing di al-up c ommissi oning 90 103329 5-0001 Re vision 2 P ost-c ommissioning In post- commissioning, you peak the satellit e signal, att ach the D W6000 to th e customer co mputer that ha s a functi oning Ethe rne t inte rface , and confir m th e cus tome r ca n surf the In terne t. P eak the[...]
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Pagina 125
Appendi x B • Instal ling the i ndoor equ ipmen t usin g dial-u p commis sionin g 103329 5-0001 Re vision 2 91 7. Use the Ele v ation, Azi muth and Pola rization v al ues to adjust the ant enna to ach iev e maximum recei ve si gnal streng th. 8. Select the A CP ( auto cross- pol) chec kbox. If it i s not av ai lable, w ait f i ve minut es; the sy[...]
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Pagina 126
Appen dix B • In stallin g the in door equi pment us ing di al-up c ommissi oning 92 103329 5-0001 Re vision 2 10. Selec t t he Man ual fine po inting mode ra dio b utton. 11. Selec t Start T est . Ad jus t the an ten na to achieve max imum trans mit is ola tion. 12. When the unit consis tently pa sses the ma nual transmit test, bolt th e antenna[...]
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Pagina 127
Appendi x B • Instal ling the i ndoor equ ipmen t usin g dial-u p commis sionin g 103329 5-0001 Re vision 2 93 Connect to c ustomer computer and confirm surfing 1. Unplug the D W6000 from t he wall outlet or ot her po wer source. 2. W a it 10 seco nds an d th en pl ug th e power c ord in to th e wall outlet or sur ge protect or . 3. Make s ure th[...]
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Pagina 128
Appen dix B • In stallin g the in door equi pment us ing di al-up c ommissi oning 94 103329 5-0001 Re vision 2 If the customer cannot surf If the cust omer cannot su rf, conf igure you r installe r laptop so its netw ork propert ies matc h the custome r’ s. Re fer to Appendix D for exac t instru ctions for setting your network pr operties. Then[...]
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Pagina 129
Appendix C • Instal ling t he DW6000 u sing Ins taller C onsole 103329 5-0001 Re vision 2 95 Appendix C Installing the D W6 000 using Installer Console The i nstall ati on s pecifica tion m ay di rect you to insta ll th e D W6000 usi ng the Instal ler Console. Y ou woul d access the console via Hypertermi nal conf igured t o use a TCP/IP connecti[...]
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Pagina 130
Appendix C • Ins talling the DW6000 using Installe r Console 96 103329 5-0001 Re vision 2 Installation P C requirements Th e insta lle r lapto p PC must fulfill the fol lowing req uirem ents . Y ou wi ll re ceive networ k pa rame ters d urin g ins tall ation . • Ethe rnet enab led ne twork inte rface ca rd ( NIC) • W indo ws 98 SE, W indo ws [...]
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Pagina 131
Appendix C • Instal ling t he DW6000 u sing Ins taller C onsole 103329 5-0001 Re vision 2 97 The po wer supply D W6000 users mus t use a po wer supp ly with th e part number P/N: 1031105- 0001. The part nu mber is on a stick er on the po wer supply . V erify that yo u are using t he correct po wer sup ply . Do not use an ything b ut the p ower su[...]
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Pagina 132
Appendix C • Ins talling the DW6000 using Installe r Console 98 103329 5-0001 Re vision 2 Installer console installation method Follow the s teps b elow and refer to th e ill ustra tion s on p age 9 9 through p age 101 to i nstall the DW600 0. In addit ion, conf irm tha t TCP/IP is enabled to a ccept IP addr esses automati cally on y our installe[...]
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Pagina 133
Appendix C • Instal ling t he DW6000 u sing Ins taller C onsole 103329 5-0001 Re vision 2 99 1. T ake the ped estal base i n one hand the D W6000 in the oth er . Orient t hem as sho wn in Figure 8 7. The Powe r LED will be at the bot tom. 2. The pedestal ba se has tw o curved ridges, one on each side o f its ope ning. See Figure 88. The D W6000 h[...]
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Pagina 134
Appendix C • Ins talling the DW6000 using Installe r Console 100 103329 5-0001 Re vision 2 Figure 88 : D W60 00 guid es Figure 89 : T wo front guide s Figure 90: P edestal base clip Curved ridges T wo fr ont guides Clip[...]
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Pagina 135
Appendix C • Instal ling t he DW6000 u sing Ins taller C onsole 103329 5-0001 Re vision 2 101 5. Connect the compone nt intercon nection cabl es. See Figure 91 for f inal cabl ing. An Ether net cable co nnects th e D W6000 and t he install er PC. A po wer supply a dapter cabl e attac hes to the DC IN p ort . T wo coa xia l cabl es lea d to t he s[...]
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Pagina 136
Appendix C • Ins talling the DW6000 using Installe r Console 102 103329 5-0001 Re vision 2 2. LAN LED comes on within 30 sec onds to in dicate LAN connecti vi ty is detec ted. 3. Power LED st arts blinki ng to indi cate that t he unit is no t commission ed and theref ore is ru nning fall back.bin a nd not main .bin. Obtain IP a ddress and t est E[...]
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Pagina 137
Appendix C • Instal ling t he DW6000 u sing Ins taller C onsole 103329 5-0001 Re vision 2 103 Communicating with the D W6000 via Hyper terminal After t he D W6000 f inishes the LED sequence, you wi ll use a laptop PC to communicate wi th the D W6000 vi a Hypertermina l through t he Ethern et connect ion. (Y ou can also use a de sktop PC.) Y ou ac[...]
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Pagina 138
Appendix C • Ins talling the DW6000 using Installe r Console 104 103329 5-0001 Re vision 2 d. Go to File → Prope r tie s . The New Connection Pr oper ti es windo w appears. e. Clic k the Settings tab . Se e Figure 96. f. Click ASCII Setup . The ASCII Setup windo w appear s. See Figur e 97. g. Place a check i n the Echo T yp ed Characte rs Loca [...]
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Pagina 139
Appendix C • Instal ling t he DW6000 u sing Ins taller C onsole 103329 5-0001 Re vision 2 105 Figure 9 6: DW6000 Prope r tie s, Settings tab selec ted Figure 97: ASCII Setup[...]
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Pagina 140
Appendix C • Ins talling the DW6000 using Installe r Console 106 103329 5-0001 Re vision 2 2. Press E NTER to di spl ay the init ial In stal l Con sole s cree n sho wn in Figure 98. 3. Press E NTER to display the Main Menu sho wn in Figure 99 . Figure 9 8: Ini tial Inst all Con sole sc reen Main Menu: (a) Configure Boot Parameters (b) Display Cur[...]
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Appendix C • Instal ling t he DW6000 u sing Ins taller C onsole 103329 5-0001 Re vision 2 107 4. En ter c to disp lay th e Satelli te Interfac e Statist ics menu (see Fi gure 100). 5. En ter c to disp lay th e sate llite inter face se rial numbe r (se e Figure 10 0). If the elec troni c se rial nu mbe r is d ifferent fr om th e ba rcod e serial n[...]
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Appendix C • Ins talling the DW6000 using Installe r Console 108 103329 5-0001 Re vision 2 Configuring Boot Pa r a m e t e r s Use Conf igure Boot Paramet ers to conf igure the DW 6000 for outrout e recepti on and do wnloading of softw are. F or initia l insta llat ion, most para mete rs mu st be e ntere d, exce pt f or VS A T Return P ath, which[...]
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Appendix C • Instal ling t he DW6000 u sing Ins taller C onsole 103329 5-0001 Re vision 2 109 2. As each one-line para meter appear s, enter the specif ic v alues as de fined in th e in stalla tio n spe cificat ion f or th is c ustom er o r as speci fied b y HNS pers onnel and p ress E NTER . The next parame ter will th en appear . T ype - and pr[...]
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Appendix C • Ins talling the DW6000 using Installe r Console 110 103329 5-0001 Re vision 2 3. When you hav e enter ed all para meters, re turn to th e Ma in Menu an d ente r pw . This sa ves the c onf iguration pa rameters to the f lash memory . At this point , depending on t he paramete rs that we re modif ied, the D W6000 ma y reset. 4. A messa[...]
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Appendix C • Instal ling t he DW6000 u sing Ins taller C onsole 103329 5-0001 Re vision 2 111 Antenna P ointing - Receiver This section de scribes ho w to v erify ad equate re ceiv e sign al recepti on, that is, with a sig nal quality factor ( SQF) of ov er 30. 1. En ter i at the Mai n Menu prompt. The Installati on Menu appears (see Figure 1 03)[...]
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Appendix C • Ins talling the DW6000 using Installe r Console 112 103329 5-0001 Re vision 2 2. At the Instal lation Me nu pr ompt , ente r a to obtain ant enna pointin g v alues and a ssigned sate llite p arameters. The Antenn a P ointing - Receiver screen in Figure 104 appears. The S QF r epre sen ts the stre ngth of th e rece ived signal relat i[...]
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Appendix C • Instal ling t he DW6000 u sing Ins taller C onsole 103329 5-0001 Re vision 2 113 Antenna P oint ing - T ransmitter , Ma nual The manual cross- polarizati on function can be used to adj ust the antenna and peak the antenna’ s transmit po larizatio n for maximum isol ation. Y ou can also use manu al pointing t o adjust pola rization [...]
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Appendix C • Ins talling the DW6000 using Installe r Console 114 103329 5-0001 Re vision 2 Force rang ing Use the d optio n to fo rce -rang e the unit and veri fy the ran ging status . The status must indicate “T ran smitter a vail able for normal operati on” if rangi ng complete s successful ly . Ranging must be done bef ore you e xit the In[...]
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Appendix C • Instal ling t he DW6000 u sing Ins taller C onsole 103329 5-0001 Re vision 2 115 V erifying software download If the DW600 0 is conf igur ed correctl y for out route recept ion and SQF is grea ter than 30, it will ac quire the out route. As so on as the D W6000 acqu ires the out route, it begins t o look for mess ages from the S oft [...]
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Appendix C • Ins talling the DW6000 using Installe r Console 116 103329 5-0001 Re vision 2 6. On successful down load, the DW600 0 automati cally rese ts to refl ect th e new soft ware . The new con figurati on t akes effect. 7. At the Main Menu prompt, select f to monitor SDL progress . The foll owi ng messages are displaye d: The D W6000 may no[...]
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Appendix C • Instal ling t he DW6000 u sing Ins taller C onsole 103329 5-0001 Re vision 2 117 D W6000 status inf ormation via the Installer C onsole The D W6000 has no servi ceable p arts. Ho we ver , y ou may be a ble to deb ug unit s with help f rom installe r support. Alt hough you access th e menus belo w via the In staller Consol e, if the D[...]
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Appendix C • Ins talling the DW6000 using Installe r Console 118 103329 5-0001 Re vision 2 Displaying traffic statis tics At th e Sate llit e Inter face St atis tics s ubme nu en ter b to select Display T raffic Stat istics . The screen i n Figure 108 ap pears. Displa ying PEP s tatistics T o check performanc e enhancing proxy (PEP), at the Satel[...]
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Appendix C • Instal ling t he DW6000 u sing Ins taller C onsole 103329 5-0001 Re vision 2 119 The Final T est Menu T he Fi na l T e st M enu is not used by inst alle rs. It is us ed at t he fact ory to ens ure the v arious D W 6000 components ar e functi onal. The menu is sho wn belo w . Other op tions This sec tion descri bes some other o ptions[...]
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Appendix C • Ins talling the DW6000 using Installe r Console 120 103329 5-0001 Re vision 2[...]
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Appendi x D • Co nfiguring th e instal ler lapt op for IP address ing 103329 5-0001 Re vision 2 121 Appendix D Configuring the installer laptop f or IP ad dressing This chap ter e xplains ho w to co nfigur e your insta ller laptop PC so that you can re gister the DW6000 . All D W6000s come f rom the f actory with Dy namic Host Conf igurati on Pro[...]
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Appen dix D • Con figuring the in staller laptop for IP ad dressing 122 103329 5-0001 Re vision 2 3. Select the TCP/IP entry asso ciated with Network I nterf ace Card (NIC ) and t hen selec t Proper ties . The TCP/IP Proper ties windo w appears. Se e Figure 115. 4. In th e IP A ddre ss tab , sele ct Obta in an IP addres s automa tically . 5. Sele[...]
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Appendi x D • Co nfiguring th e instal ler lapt op for IP address ing 103329 5-0001 Re vision 2 123 7. Select OK to close the list of netw ork component s. W indo ws may req uest the ins tallation CD-R OM to comp lete updati ng the T CP/IP s etti ngs. 8. Restart the co mputer if it does not do so automati cally . Figure 115 : TCP/IP P roper t ies[...]
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Appen dix D • Con figuring the in staller laptop for IP ad dressing 124 103329 5-0001 Re vision 2 Windows 2000 1. On the cli ent computer , go to Star t → Setting s → Control Panel and double -click Network and Dial- up Connectio ns . 2. A list of networ k adapters ap pears. See Figure 117. The Local Area Con nection a dapte r m ust be list e[...]
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Appendi x D • Co nfiguring th e instal ler lapt op for IP address ing 103329 5-0001 Re vision 2 125 5. Select Inter net P rotocol ( TCP/IP) . Be careful not to unchec k the chec kbox. 6. Select the Proper ti es b utton. The I nter net P rotocol P roper ti es windo w appear s. See Figure 11 9. 7. Ensure that both Obtain an IP A ddress Automaticall[...]
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Appen dix D • Con figuring the in staller laptop for IP ad dressing 126 103329 5-0001 Re vision 2 Windo ws XP 1. Go to Star t → Settin gs → Control P anel . Double-cl ick the Network and Dial-up Connecti ons ico n. Note: If the C ontrol Pa nel is in cate gory vie w select Ne twork and Internet Connections then se lect Network Connections. 2. [...]
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Appendi x D • Co nfiguring th e instal ler lapt op for IP address ing 103329 5-0001 Re vision 2 127 Figure 121 : Local Area Con nection P roper ties Figure 1 22: In ter net Prot ocol Proper ties[...]
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Appen dix D • Con figuring the in staller laptop for IP ad dressing 128 103329 5-0001 Re vision 2[...]
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Appendix E • In stalling DV ADB 103329 5-0001 Re vision 2 129 Appendix E Installing D V ADB D V ADB f eatures The DIRECW A Y V irt ual Pri v ate Network (VPN) Automati c Dial Backup (ADB) ( D V ADB) feature pr ovides a backup infras tructure t o the D W6002 s hould the sat ellite li nk fail o r degr ade belo w an a cceptable th reshold. D V ADB a[...]
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Appendix E • In stalling DV ADB 130 103329 5-0001 Re vision 2 Installation procedure T o install D V ADB, do the follo wing: • Insta ll th e hard ware • Conf igure th e softw are • T est to ensur e D V ADB is function ing Before be ginni ng the instal lation, c heck the tele phone line d ialout sequence . If it do es not matc h the seque nc[...]
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Appendix E • In stalling DV ADB 103329 5-0001 Re vision 2 131 Configure software Rememb er you must c ommission the DW 6002 before you can s et up the V ADB modem. 1. Op en the User Inte rface. 2. Click System Information . 3. V erify the softw are rele ase number is 4.2.0.7 or abo ve. I f it is not, cont act inst aller suppor t to mak e sure th [...]
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Appendix E • In stalling DV ADB 132 103329 5-0001 Re vision 2 T est functioning Y ou will use t he Adva nced pages to t est the D V ADB connection. Access t he Adv anced pages b y enter ing http://192.168.0.1/fs/advanced/advanced.html in the URL loc ation bar . The Adv anced pag es appear . 1. In the right- most drop-do wn menu c hoose v adb_ man[...]
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Appendix E • In stalling DV ADB 103329 5-0001 Re vision 2 133 Figure 1 26: V er ify V ADBLINK[...]
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Appendix E • In stalling DV ADB 134 103329 5-0001 Re vision 2 T roub leshootin g D V ADB Use th e troublesho oting procedu re belo w if the DW6002 is unable to connect through V ADB, or not able to auth enticate wi th the ser ver . Before starting the procedur e, ver ify the D W6002 is comm issi oned . 1. V erify the T ransmit LE D is lit b efore[...]
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Appendix E • In stalling DV ADB 103329 5-0001 Re vision 2 135 6. Look up the Username and Passw ord on the D W6002. a. O pen th e Ad v an ced In terfa ce Page. b . From the righ t most drop-do wn box, cho ose v adb_ password_show . c. Note the Username here i s appended b y @hns.com adde d. For e xample , in ABC@hns.com, the user name is ABC. d. [...]
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Appendix E • In stalling DV ADB 136 103329 5-0001 Re vision 2[...]
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Append ix F • In stallati on ch ecklis t 103329 5-0001 Re vision 2 137 Appendix F Installation chec klist Installat ion summary and chec klist The foll owi ng D W6000 component s are instal led: • Antennas ( outdoor unit or ODU) • Coaxial c able (IFL ) • D W6000 The mai n tasks requi red to in stall an DW600 0 are summari zed belo w . Fo r [...]
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Appen dix F • Installat ion ch ecklis t 138 103329 5-0001 Re vision 2[...]
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• Index 103329 5-0001 Re vision 2 139 Index (LAN) 2 A Active Rou ting Table 119 Advanced pa ges 54 Ante nna P ointi ng - Rece iver 91, 111 Antenna Poi nting - Transmitte r, Automati c 113 ante nnas 10, 72 Auto cros s-pol 92 B Boot Para meters 103 C cable s pecifica tions 5 Checklis t instal lation t asks 137 Com pone nts to be in stall ed 137 Con[...]
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• Index 140 103329 5-0001 Re vision 2 reset hist ory 119 router 2 S SBC 11 SBC instal lation me thod 13 Serv ice Of feri ngs 86 Softwa re Configura tion sectio n 50 spec ifications 4 Summary of installa tion 137 System Control Center 37 system i ndicators 40 Syst em In form ation 34, 50 T Task chec klist 137 Transmit (TxCode) mess ages 47 U User [...]