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Un buon manuale d’uso
Le regole impongono al rivenditore l'obbligo di fornire all'acquirente, insieme alle merci, il manuale d’uso IBM 4690. La mancanza del manuale d’uso o le informazioni errate fornite al consumatore sono la base di una denuncia in caso di inosservanza del dispositivo con il contratto. Secondo la legge, l’inclusione del manuale d’uso in una forma diversa da quella cartacea è permessa, che viene spesso utilizzato recentemente, includendo una forma grafica o elettronica IBM 4690 o video didattici per gli utenti. La condizione è il suo carattere leggibile e comprensibile.
Che cosa è il manuale d’uso?
La parola deriva dal latino "instructio", cioè organizzare. Così, il manuale d’uso IBM 4690 descrive le fasi del procedimento. Lo scopo del manuale d’uso è istruire, facilitare lo avviamento, l'uso di attrezzature o l’esecuzione di determinate azioni. Il manuale è una raccolta di informazioni sull'oggetto/servizio, un suggerimento.
Purtroppo, pochi utenti prendono il tempo di leggere il manuale d’uso, e un buono manuale non solo permette di conoscere una serie di funzionalità aggiuntive del dispositivo acquistato, ma anche evitare la maggioranza dei guasti.
Quindi cosa dovrebbe contenere il manuale perfetto?
Innanzitutto, il manuale d’uso IBM 4690 dovrebbe contenere:
- informazioni sui dati tecnici del dispositivo IBM 4690
- nome del fabbricante e anno di fabbricazione IBM 4690
- istruzioni per l'uso, la regolazione e la manutenzione delle attrezzature IBM 4690
- segnaletica di sicurezza e certificati che confermano la conformità con le norme pertinenti
Perché non leggiamo i manuali d’uso?
Generalmente questo è dovuto alla mancanza di tempo e certezza per quanto riguarda la funzionalità specifica delle attrezzature acquistate. Purtroppo, la connessione e l’avvio IBM 4690 non sono sufficienti. Questo manuale contiene una serie di linee guida per funzionalità specifiche, la sicurezza, metodi di manutenzione (anche i mezzi che dovrebbero essere usati), eventuali difetti IBM 4690 e modi per risolvere i problemi più comuni durante l'uso. Infine, il manuale contiene le coordinate del servizio IBM in assenza dell'efficacia delle soluzioni proposte. Attualmente, i manuali d’uso sotto forma di animazioni interessanti e video didattici che sono migliori che la brochure suscitano un interesse considerevole. Questo tipo di manuale permette all'utente di visualizzare tutto il video didattico senza saltare le specifiche e complicate descrizioni tecniche IBM 4690, come nel caso della versione cartacea.
Perché leggere il manuale d’uso?
Prima di tutto, contiene la risposta sulla struttura, le possibilità del dispositivo IBM 4690, l'uso di vari accessori ed una serie di informazioni per sfruttare totalmente tutte le caratteristiche e servizi.
Dopo l'acquisto di successo di attrezzature/dispositivo, prendere un momento per familiarizzare con tutte le parti del manuale d'uso IBM 4690. Attualmente, sono preparati con cura e tradotti per essere comprensibili non solo per gli utenti, ma per svolgere la loro funzione di base di informazioni e di aiuto.
Sommario del manuale d’uso
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Pagina 1
IB M 469 0 S to re S y s t e m: T R -4 T a p e Dri v e U s e r’ s G ui d e Las t Up da ted: F ebrua ry 1 9 , 1 9 98 IBM[...]
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[...]
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IB M 469 0 S to re S ys te m: T R -4 T a p e Dri v e U s e r’ s G ui d e Las t Up da ted: F ebrua ry 1 9 , 1 9 98 IBM[...]
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© Copyright International Business Machines Corporation 1998. All rights reserved. Note to U.S. Government Users — Documentation related to r estricted rights — Use, duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp.[...]
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Pagina 5
Contents Notices .............. v T rademarks .............. v Preface ..............v i i Who Should Read This Manual ....... v i i How This Manual is Organized ....... v i i Related Publications ........... v i i Store System Related Publications — Software vii Store System Related Publications — Hardware ix General Publications .......... x [...]
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Pagina 6
iv TR-4 T ape Drive User ’s Guide[...]
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Pagina 7
Notices References in this publication to IBM pr oducts, programs, or services do not imply that IBM intends to make these available in all countries in which IBM operates. Any refer ence to an IBM product, program, or service is not intended to state or imply that only IBM’s product, pr ogram, or service may be used. Any functionally equivalent [...]
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Pagina 8
vi TR-4 T ape Drive User ’s Guide[...]
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Pagina 9
Preface This book describes the 4690 Store System support for both the SCSI and the EIDE tape drives. Who Should Read This Manual This book is intended for users who are familiar with har dware and software installation procedur es, and also with the concepts and facilities of the IBM 4690 OS V ersion 2 (hereafter called the operating system) and t[...]
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Pagina 10
IBM 4690 Store System: 4690 T erminal Services for DOS User’ s Guide , SC30-3688 IBM 4680 and 4680-90 General Sales Application IBM 4680-90 General Sales Application: Planning and Installation Guide , GC30-3630 IBM 4680-90 General Sales Application: Guide to Operations , SC30-3632 IBM 4680-90 General Sales Application: Programming Guide , SC30-36[...]
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Pagina 11
In-Store Pr ocessing: IBM OS/400 – Application Development Guide , SC30-3535 In-Store Pr ocessing: IBM 4680 OS – Application Development Guide , SC30-3536 Store System Related Publications — Hardware IBM 4694 Point-of-Sale T erminals IBM 4694 Point-of-Sale T erminals: Installation and Operation Guide , SA27-4005 IBM Store Systems: Installatio[...]
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Pagina 12
Scanners IBM 1520 Hand-Held Scanner User ’ s Guide , GA27-3685 IBM 4686 Retail Point-of-Sale Scanner: Physical Planning, Installation, and Operation Guide , SA27-3854 IBM 4686 Retail Point-of-Sale Scanner: Maintenance Manual , SY27-0319 IBM 4687 Point-of-Sale Scanner Model 1: Physical Planning, Installation, and Operation Guide , SA27-3855 IBM 46[...]
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Pagina 13
IBM 4680 Support for COBOL V ersion 2 (Softcopy provided with the pr oduct) IBM 4680 Store System Regr ession T ester (Softcopy provided with the pr oduct) IBM 4680 X.25 Application Programming Interface , GG24-3952 NetV iew Distribution Manager: General Information , GH19-6587 Systems Network Architectur e: General Overview , GC30-3073 IBM Local A[...]
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xii TR-4 T ape Drive User ’s Guide[...]
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Chapter 1. Overview The operating system provides support for the following tape drives: v EIDE Internal v SCSI Internal v SCSI External Refer to the IBM 4690 OS V2: User’s Guide for more information on using the Streaming T ape Drive Utility . The following table shows the tape drives supported. Name Manufacturer Model Number Part Number IBM 4.0[...]
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Pagina 16
Compatibility with the Floppy Drive Because the tape drive attaches to either a SCSI or IDE cable instead of the floppy ribbon cable and does not use DMA channel 2, there is no contention with the floppy drive. Installation Flexibility The tape drives install in either a 5.25-inch or 3.5-inch bay inside the Store Controller . Note: Because the TR[...]
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Pagina 17
Chapter 2. T ape Drive Installation This chapter contains hardwar e and software installation instructions for the TR-4 tape drives. It contains instructions for both the EIDE tape drive and the SCSI internal and external tape drives. Attention: Before installing this pr oduct, see “Safety” on page 25. Attention: T ape drives are sensitive to s[...]
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Pagina 18
SL – Slave CS – Cable Select Each of the two IDE cables (primary and secondary) normally has two connectors for attaching two IDE devices (master and slave). The C: drive must be on the primary IDE cable, and the tape drive must be on the secondary IDE cable. When choosing your configuration, remember that two devices on the same IDE cable can[...]
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Pagina 19
Master on primary IDE: C: drive Slave on primary IDE: none Master on secondary IDE: D: drive Slave on secondary IDE: tape drive In the configuration above, you do not need to change the jumper on the tape drive, but you may need to change the jumper on the D: drive. Some hard disks have three possible jumper settings: v master v master with a slav[...]
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Pagina 20
Step 3. Mounting the Drive 1. Locate an available bay or space in your store contr oller to mount the tape drive. The tape drive can be mounted in either a horizontal or vertical position. When mounted horizontally , the tape drive should be oriented so that the activity light is on the top left corner of the tape opening when looking at the tape d[...]
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Pagina 21
each item in the list, press the Enter key and use the arr ow keys to move between items. Press the Enter key to select the item. Pr ess the Esc key to return to the pr evious screen. Also, make sure that the tape drive is r eported as “Installed”. The order of the list is important. The drives should be defined as: Drive 0 is the master on pr[...]
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Pagina 22
Step 3. Configuring the SCSI Drive 1. Locate the SCSI configuration block. The SCSI configuration block pin assignments are: 15 and 16 Enable terminator power 13 and 14 Enable termination 1 1 and 12 Reserved 9 and 10 Reserved 7 and 8 Enable parity 5 and 6 SCSI bit 2 3 and 4 SCSI bit 1 1 and 2 SCSI bit 0 2. Set the tape drive’s SCSI ID to the I[...]
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Pagina 23
Note: Y ou can also mount the drive in a 5.25-inch (1.6-inch high) bay using the 5.25-inch mounting kit provided. When you attach the brackets to the sides of the 3.5-inch tape drive, you increase the width and height of the drive. The installation instructions ar e located on the mounting kit packaging. 2. Remove the cover plate from the bay selec[...]
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Pagina 24
Step 1. Planning Y our SCSI Configuration Plan what SCSI ID to give the tape drive connected to the SCSI bus adapter . Each device on the adapter bus must have a unique ID. Y ou cannot assign a device 7 because most SCSI bus adapters use this as their ID. T ypically , assign the higher SCSI ID numbers to those devices that are most often used or a[...]
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Pagina 25
3. Locate the SCSI ID push switch on the back of the tape drive. Select the SCSI ID for the drive by pressing the + or − button until the desir ed ID (0 through 7) appears in the window . Step 4. Completing the Installation 1. Check your SCSI bus cable connections. 2. Connect one end of the power cord to the connector on the back panel of the tap[...]
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Pagina 26
Enabling the Feature After purchasing the featur e, you should run the featurization diskette to tell the operating system that you have purchased it. T o enable the feature: 1. W ith the operating system running, start a Command Mode session. 2. Insert the 4690 Featurization Diskette. 3. T ype A:INST ALL 4. Answer the questions and follow the prom[...]
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Pagina 27
Chapter 3. Using the T ape Drive This section provides information on using the tape drive featur es. It explains the procedur es for loading and unloading tape cartridges and setting the write-protect switch. Loading and Unloading T ape Cartridges The front panel of the tape drive contains the cartridge opening and an activity light that indicates[...]
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Pagina 28
Checking the Reliability of the T ape Data After the Streaming T ape Drive Utility completes a list or restor e operation, the message “Reliability: T ape drive recovered fr om xxx soft errors” appears, with xxx repr esenting the number of 512-byte blocks that could not be read successfully on the first attempt. However , the tape drive was ab[...]
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Pagina 29
E025 – Logical unit not ready , manual intervention requir ed. E026 – Logical unit not ready , format in progr ess. E027 – Logical unit not ready , operation in progr ess. E028 – Logical unit does not respond to selection. E029 – Multiple peripheral devices selected. E030 – Logical unit communication failure. E031 – Logical unit commu[...]
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E1 17 – Medium magazine locked. E1 18 – Invalid bits in identify message. E1 19 – Logical unit has not self-configured yet. E120 – T arget operating conditions have changed. E121 – Microcode has been changed. E122 – Changed operating definition. E123 – Inquiry data has changed. E124 – Diagnostic failure. E125 – Message error . E[...]
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Pagina 31
E035, E054, E055, E056, E057, E124, E126, E127, E128, E129, E130, E134, E139, E142, E143, E158, E176 – These errors normally indicate a tape drive hardwar e problem. Contact your IBM Service repr esentative. E058, E059, E060, E061, E062, E063, E064, E065, E066, E067, E068, E069, E086, E087, E088, E089, E090, E107, E108, E1 14, E115, E1 18, E125, [...]
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18 TR-4 T ape Drive User ’s Guide[...]
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Pagina 33
Chapter 4. T ape Drive Specifications TR-4 1/4-inch tape cartridge technology of fers fast, ef f icient, high capacity storage in a compact, easy-to-remove har d-shell package. This mass-storage technology evolved from the original r eel-to-reel 1/2-inch tape storage medium. Storage capacities increased fr om 60 MB on 9 tracks (QIC-24, 1982) to th[...]
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Pagina 34
Drive-Performance Specifications The following table lists the performance specifications for the tape drive . Drive Performance Feature Specification Capacity 4.0 GB, 900 Oe 2 740 feet T ravan cartridge Ef fective backup rate 30 MB per minute typical Data transfer rate 300/450/600 KB per second T ape speed for Read/W rite and Search/Rewind 33, [...]
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Pagina 35
Environmental Requirements Specification Operational Nonoperational V ibration Peak to peak displacement Peak acceleration 0.005 in. max (5 to 44.3 Hz) 0.50 g max (44.3 to 500 Hz) 0.1 in. max (5 to 17 Hz) 1.5 g max (17 to 500 Hz) Acoustic level operational (a-wt sum) 55 dBA maximum (measured in suitable enclosure at 3-ft. distance and operator hei[...]
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22 TR-4 T ape Drive User ’s Guide[...]
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Pagina 37
Chapter 5. Maintenance and T roubleshooting This chapter describes several maintenance and troubleshooting pr ocedures for the TR-4 EIDE Internal T ape Drive and the TR-4 SCSI T ape Drives. Attention: T o avoid electrical shock, unplug your store controller and all attached devices from electrical outlets befor e performing any troubleshooting proc[...]
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Pagina 38
T roubleshooting EIDE T ape Drive If the Store Contr oller is indicating an error during the boot process prior to the “IBM 4690 OS 386 V1 ...” message, the problem is not in the 4690 softwar e. The problem is either a har dware failure, a har dware configuration problem, downlevel BIOS, or downlevel firmware in the tape drive. Check for the [...]
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Pagina 39
v The device has a hardwar e problem. The “Reliability: T ape drive recovered fr om xxx soft errors” message displayed by the Streaming T ape Drive Utility is a normal message unless the number indicated by xxx is high. The number can exceed several hundred if the tape is full (contains 4 GB of data). T o determine if the number is high, divide[...]
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IBMR Printed in the United States of America on recycled paper containing 10% recovered post-consumer fiber .[...]