IBM MICRO TOWER 2169 manuale d’uso

i Hardware Maintenance Manual for Service Level A For Micro Tower Models Machine Type 2169 European Market Only[...]

ii First Edition ( July 2000 ) The following paragraph does not apply to any state or country where such provisions are inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES [...]

1 Contents Notices ................................................................................ 4 Voltage Supply Switch Settings .......................................... 3 Safety Information ................................................................ 4 Laser Compliance Statement .............................................. 33 Trademark[...]

2 Repairing Information ....................................................... 110 Removals and Replacements of machine type ................. 111 Identifying the Parts of the System Unit .............................. 112 Top Cover ............................................................................ 114 Adapter Cards .....................[...]

3 Notices References in this publication to IBM products, programs, or services do not imply that IBM intends to make these available in all countries in which IBM operates. Any reference to an IBM product, program, or service is not intended to state or imply that only IBM’s product, program, or service may be used. Any functionally equivalent p[...]

4 Safety Information DANGER To avoid a shock hazard, do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. To avoid shock hazard: q The power cord must be connected to a properly wired and earthed receptacle. q Any equipment to which this product will be attached[...]

5 To Connect 1. Turn Everything OFF. 2. First, attach all cables to devices. 3. Attach signal cables to receptacles. 4. Attach power cord(s) to outlet. 5. Turn device ON To Disconnect 1. Turn Everything OFF. 2. First, remove power cord(s) from outlet 3. Remove signal cables from receptacles. 4. Remove all cables from devices. NOTE: In the U.K., by [...]

6 Caution: When replacing the battery, use only IBM Part Number 36L9077 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or dispo[...]

7 DANGER Some CD-ROM drives contain an embedded Class 3A or Class 3B laser diode. Note the following. Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. ≥ ≥ 32 Kg ≥ ≥ 55Kg (70.5 (121.2 lbs) lbs) Caution: Use safe lifting practices when lifting your mac[...]

8 PERIGO Para evitar choques elétricos, não conecte ou desconecte nenhum cabo, nem efetue instalação, manutenção ou reconfiguração deste produto durante uma tempestade com raios. Para evitar choques elétricos: q O cabo de alimentação deve ser conectado a um receptáculo corretamente instalado e aterrado. q Todos os equipamentos aos quais[...]

9 Para Conectar 1. DESLIGUE tudo. 2. Conecte primeiro todos os cabos nos dispositivos. 3. Conecte os cabos de sinal nos receptáculos. 4. Conecte o(s) cabo(s) de alimentação nas tomadas. 5. LIGUE o dispositivo. Para Desconectar 1. DESLIGUE tudo. 2. Remova primeiro o(s) cabo(s) de alimentação das tomadas. 3. Remova os cabos de sinal dos receptá[...]

10 cuidado: Ao substituir a bateria, utilize apenas o Número de Peça IBM 33F8354 ou um tipo de bateria equivalente recomendado pelo fabricante. Se seu sistema possuir um módulo com uma bateria de lítio, substitua-o apenas pelo mesmo tipo de módulo, produzido pelo mesmo fabricante. A bateria contém lítio e pode explodir se não for utilizada,[...]

11 PERIGO Algumas unidades de CD-ROM contém um diodo de laser da Classe 3A ou da Classe 3B. Observe o seguinte. Radiação de laser quando aberto. Não olhe diretamente para o feixe de laser, não olhe diretamente com instrumentos óticos, e evite exposição direta ao raio. ≥ ≥ 32 Kg ≥ ≥ 55Kg (70,5 (121,2 lbs) lbs) cuidado: Utilize práti[...]

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17 DANGER Pour éviter tout risque de choc électrique, ne manipulez aucun câble et n'effectuez aucune opération d'installation, d'entretien ou de reconfiguration de ce produit au cours d'un orage. Pour éviter tout risque de choc électrique : q Les cordons d'alimentation du présent produit et de tous les appareils qui [...]

18 attention: Remplacez la pile usagée par une pile de référence identique exclusivement - voir la référence IBM - ou par une pile équivalente recommandée par le fabricant. Si votre système est doté d'un module contenant une pile au lithium, vous devez le remplacer uniquement par un module identique, produit par le même fabricant. La[...]

19 DANGER Certaines unités de CD-ROM contiennent une diode laser de classe 3A ou 3B. Prenez connaissance des informations suivantes : Rayonnement laser lorsque le carter est ouvert. Évitez de regarder fixement le faisceau ou de l'observer à l'aide d'instruments optiques. Évitez une exposition directe au rayon. ≥ ≥ 32 Kg ≥ ?[...]

20 Le courant électrique circulant dans les câbles de communication et les cordons téléphoniques et d'alimentation peut être dangereux. Pour votre sécurité et celle de l'équipement, avant de retirer les carters, mettez celui-ci hors tension et déconnectez ses cordons d'alimentation, ainsi que les câbles qui le relient aux r[...]

21 Kabel anschließen 1. Alle Geräte ausschalten und Netzstecker ziehen. 2. Zuerst alle Kabel an Einheiten anschließen. 3. Signalkabel an Anschlußbuchsen anschließen. 4. Netzstecker an Steckdose anschließen. 5. Gerät einschalten. Kabel lösen 1. Alle Geräte ausschalten. 2. Zuerst Netzstecker von Steckdose lösen. 3. Signalkabel von Anschluß[...]

22 achtung: Wenn ein CD-ROM-Laufwerk installiert ist, beachten Sie folgendes. Steuer- und Einstellelemente sowie Verfahren nur entsprechend den Anweisungen im vorliegenden Handbuch einsetzen. Andernfalls kann gefährliche Laserstrahlung auftreten. Das Entfernen der Abdeckungen des CD-ROM-Laufwerks kann zu gefährlicher Laserstrahlung führen. Es be[...]

23 VORSICHT Manche CD-ROM-Laufwerke enthalten eine eingebaute Laserdiode der Klasse 3A oder 3B. Die nachfolgend aufgeführten Punkte beachten. Laserstrahlung bei geöffneter Tür. Niemals direkt in den Laserstrahl sehen, nicht direkt mit optischen Instrumenten betrachten und den Strahlungsbereich meiden. ≥ ≥ 32 Kg ≥ ≥ 55Kg achtung: Beim Anh[...]

24 PERICOLO Per evitare il pericolo di scosse elettriche durante i temporali, non collegare o scollegare cavi, non effettuare l'installazione, la manutenzione o la riconfigurazione di questo prodotto. Per evitare il pericolo di scosse elettriche: q collegare il cavo di alimentazione ad una presa elettrica correttamente cablata e munita di terr[...]

25 ATTENZIONE: Quando si sostituisce la batteria, utilizzare solo una batteria IBM o batterie dello stesso tipo o di tipo equivalente consigliate dal produttore. Se il sistema di cui si dispone è provvisto di un modulo contenente una batteria al litio, sostituire tale batteria solo con un tipo di modulo uguale a quello fornito dal produttore. La b[...]

26 PERICOLO Alcune unità CD-ROM contengono all'interno un diodo laser di Classe 3A o Classe 3B. Prestare attenzione a quanto segue: Aprendo l'unità vengono emesse radiazioni laser. Non fissare il fascio, non guardarlo direttamente con strumenti ottici ed evitare l'esposizione diretta al fascio. ≥ ≥ 32 Kg ≥ ≥ 55Kg ATTENZIONE[...]

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30 PELIGRO Para evitar una posible descarga eléctrica, no conecte ni desconecte los cables ni lleve a cabo ninguna operación de instalación, de mantenimiento o de reconfiguración de este producto durante una tormenta eléctrica. Para evitar una posible descarga: q El cable de alimentación debe conectarse a un receptáculo con una instalación [...]

31 caution: Al cambiar la batería, utilice únicamente la batería IBM Número de pieza 33F8354 o un tipo de batería equivalente recomendado por el fabricante. Si el sistema tiene un módulo que contiene una batería de litio, sustitúyalo únicamente por el mismo tipo de módulo del mismo fabricante. La batería contiene litio y puede explotar s[...]

32 PELIGRO Algunas unidades de CD-ROM tienen incorporado un diodo de láser de Clase 3A o de Clase 3B Tenga en cuenta la siguiente información. Cuando la unidad está abierta se generan emisiones de rayos láser. No dirija la mirada al haz, no lo observe directamente con instrumentos ópticos y evite la exposición directa. ≥ ≥ 32 Kg ≥ ≥ 5[...]

33 Laser Compliance Statement The CD/DVD-ROM drive in the computer is a laser product. The CD/DVD-ROM drive's classification label (sample shown below) is located on the drive. CLASS 1 LASER PRODUCT APPAREIL A LASER CLASSE 1 LASER KLASSE 1 LUOKAN 1 LASERLAITE PRODUIT LASER CATEGORIE 1 The CD/DVD-ROM drive is certified in the U.S. to conform to[...]

34 Trademarks The following are trademarks of the IBM Corporation in the United States or other countries or both: Operating System/2 OS/2 AT Personal System/2 HelpCenter PS/1 IBM PS/2 Intel, Pentium, MMX, EtherExpress, and LANDesk are trademarks or registered trademarks of Intel Corporation. Microsoft, MS-DOS, Windows, and Windows NT are trademark[...]

35 Preface This manual contains service information for the Service Level A (SL-A) model of the IBM Personal Computer, European market only. This manual is intended to be used as a stand-alone document to service Machine type 2169 product. It is divided into the following chapters: Notices contains important safety information and notices required [...]

36 General Information General Information .......................................................... 36 Introduction .......................................................................... 37 Product Overview ................................................................. 37 Hardware Interfaces ................................................[...]

37 Introduction This chapter gives a general overview of the Machine Type 2169, describes the standard and optional features, and details functional and environmental specifications. 2169 is a Micro Tower type product Product Overview The machine type mentioned above contains two PCI slots and the system board supports the Intel Celeron processor. [...]

38 • Mouse port (6-pin PS/2 mini-din connector) • Two USB ports • Microphone-in jack • Line-out jack • Line-in jack Diskette Drive • AT-type • 3.5-in. 1.44MB • Hard Disk Drive 3.5-in., 1-in. height IDE AT drive. • 512 KB cache buffer in hard disk drive. CD-ROM Drive • 5.25-in. high-performance, 40X CD-ROM IDE/AT drive. • Read [...]

39 − Windows 98 power utility timer elapses − System sleep timer elapses Power Supply • 150-watt switchable high/low voltage power supply. • Standard SFX power supply with +5V and +3.3V standby power Internal Cabling • 40-pin ribbon cable for CD-ROM and ATA-66 cable for hard disk drive. • One 34-pin ribbon cable for AT diskette drive. ?[...]

40 Hardware Interfaces The following peripheral interfaces for adapters, options, and drives are supported in the system unit. Table 1- 1 System Board Hardware Interfaces Item Interface Expansion slot for I/O adapter cards Two PCI (peripheral component interconnect) v2.1 compatible expansion slots that operate at 33 MHz bus speed. PCI slots can acc[...]

41 Table 1- 1 System Board Hardware Interfaces Item Interface USB USB controller integrated in core logic chip set.[...]

42 Flash (BIOS) Update Procedure NOTE: This system does not deny acces tot he BIOS Setup Utility. The flash update procedure does not change the model number and serial number information in BIOS. 1. Prepare a bootable DOS diskette with AWD753.EXE and VXXYYZZ.BIN files NOTE: The AWD753.EXE is flash utility programs. The VXXYYZZ.BIN is a BIOS source[...]

43 BIOS-contained Model Number and Serial Number The model number and serial number information is stored in BIOS ROM and displayed in the “Model Information” of BIOS Setup main menu. If a repair is completed by replacing the system board or installing a new BIOS ROM, then you need to enter the original system model number and serial number in [...]

44 BIOS Setup Utility The Setup Utility lets you review and change important information about the computer and its hardware. Working with the Setup Menus Starting the Setup Utility Follow these steps to enter Setup when the computer is off: 1. Turn on your monitor. 2. Turn on the system unit. 3. When you see the IBM logo, press DEL to enter Setup [...]

45 The following table lists specific keys on the keyboard that will help you move through the Setup menus: Keys Function Down- or up-arrow key Use these arrow keys to highlight an option on the menu. (Press the Enter key to choose the option.) Page Up or Page Down keys After selecting an option from a menu, use these keys to change that options se[...]

46 Standard CMOS Features Option This option displays a table of items which defines basic information about your system. Date and Time The Date and Time items show the current date and time held by your computer. If you are running a Windows OS, these items are automatically updated whenever you make changes to the Windows Date and Time Properties[...]

47 Video Default: EGA/VGA This item defines the video mode of the system. This System Board has a built-in VGA graphics system so you must leave this item at the default value. Halt On De fault: All But Keyboard This item defines the operation of the system POST (Power On Self Test) routine. You can use this item to select which kind of errors in t[...]

48 First/Second/Third Boot Device Default: Floppy/CD- ROM/HDD-0 Use these three items to select the priority and order of the devices that your system will search for an operating system at start-up time. Boot Other Device Default: Enabled If you enable this item, the system will search all other possible locations for an operating system if it fai[...]

49 acceleration begins. Typematic Rate (Chars/Sec) Default: 6 If the item Typematic Rate Setting is enabled, you can use this item to define how many characters per second are generated by a held-down key. Security Option Default: Setup If you have installed password protection, this item defines if the password is required at system start up, or i[...]

50 Advanced Chipset Features Option This option displays a table of items that define critical timing parameters of the System Board components including the memory, and the system logic. Generally, you should leave the items on this page at their default values unless you are very familiar with the technical specifications of your system hardware.[...]

51 Integrated Peripherals Option This option displays a list of items that defines the operation of some peripheral components on the system’s input/output ports. IDE device driver controllers can support up to two separate drives. These drives have a master/slave relationship which is determined by the cabling configuration used to attach them t[...]

52 Enable this item if you are using a keyboard connected through the USB Port. Ensure the USB controller is enabled. Init Display First Default: PCI Slot Use this item to define if your graphics adapter is installed in one of the PCI slots or select Onboard if you have a graphics system integrated on the System Board. Onboard PCI Audio Default: En[...]

53 This item lets you disable the built-in parallel port, or enable it by assigning an I/O address and an Interrupt Request Line (IRQ). Parallel Port Mode Default: ECP ECP Mode Use DMA Default: 3 This item defines the operation of the parallel port. If you are connected to a parallel device that supports the higher- performance EPP (enhanced parall[...]

54 Power Management Setup Option This option displays items that let you control the system power management. Operating systems take care of much of the power management. This mainboard supports ACPI (advanced configuration and power interface). The system has various power saving modes including powering down the hard disk, turning off the video, [...]

55 Suspend Type Default: Stop Grant If this item is set to the default "Stop Grant", the CPU will go into the Idle Mode. MODEM Use IRQ Default: 3 If you want an incoming call on a modem to automatically resume the system from a power-saving mode, use this item to specify the interrupt request line (IRQ) that is used by the modem. You migh[...]

56 CPU Thermal Limit Default: NA Board Thermal Limit Default: NA These two items can be used to set threshold temperatures for the CPU and the mainboard. If the temperatures are exceeded, the system uses power management to reduce the temperatures. CPU Thermal-Throttling Default: 50.0% This item sets the percentage of time that the CPU is idled if [...]

57 If you encounter a problem with Standby Mode S3, set this option to S1 and check to see if updated device drivers that support Standby Mode S3 are available for your adapters.[...]

58 PNP/PCI Configuration Option This option displays a table of items that configures how PNP (Plug and Play) and PCI expansion cards operate in your system. Reset Configuration Data Default: Disabled If you enable this item and restart the system, any PNP configuration data stored in the BIOS setup is cleared from memory. New updated data is creat[...]

59 PCI Health Status Option On mainboards which support hardware monitoring, this item lets you monitor the parameters for critical voltages, critical temperatures, and fan speeds. If this option is active on your system, we recommend that you accept the default values. Frequency Control Option This item allows you to set the clock speed and system[...]

60 Load Optimized Defaults Option This option opens a dialog box that lets you load optimized defaults for all appropriate items in the whole setup utility. From the main menu, highlight the option Load Optimized Settings, then press Enter . A dialog box appears confirming you want to load the default settings. Press the Y key and then Enter to ins[...]

61 Set Supervisor and User Passwords These items can be used to install a password. A Supervisor password takes precedence over a User password, and the Supervisor can limit the activities of a User.To install a password, follow these steps: 1. Highlight the item Set Supervisor/User password on the main menu and press Enter . 2. The password dialog[...]

62 Erasing a lost or forgotten password (clearing CMOS) To erase a forgotten password, or clear a corrupted CMOS: 1. Turn off the computer and all attached devices. 2. Unplug the power cord. 3. Remove the cover. See “Removing the cover” on page 114. 4. Refer to the system board diagram on page 124 to locate the clear CMOS jumper on the system b[...]

63 Specifications Dimensions (width x depth x height): • System unit: For machine type 2169: − 380 (h) x 196 9w) x 360 (d) Weight : • System unit: For machine type 2169: − 7.6Kg Environment : • Temperature for system unit: − Power on: 10 ° to 35 ° C − Power off: 10 ° to 43 ° C • Humidity for system unit: − Power on: 8% to 80% [...]

64 Operating Requirements All machines require two power inputs: one on the system unit and one on the monitor display. The system unit comes with a voltage selector switch, allowing selection of either 115 V ac or 230 V ac. This switch must be in the 115V ac position when the machine is plugged into a 100 – 127 V ac electrical outlet, and 230 V [...]

65 Special Tools The following special tool is required to service this system when running the diagnostics program (PC-Doctor): • Wrap plug, P/N 72X854[...]

66 CheckProcedures Check Procedures ............................................................. 66 Introduction .......................................................................... 67 Start ...................................................................................... 68 Index of Symptoms, Messages, Error Codes, or Beeps .... 74 Tr [...]

67 Introduction This chapter contains the check procedures used to diagnose the causes of product failures. The diagnostic information consists of: Start: This is the starting point for any diagnostic action. Based on high-level symptoms, the check procedure directs you to more detailed procedures to help resolve machine failures. Index of Symptoms[...]

68 Start This is the entry point for all check procedures. The check procedures use failure symptoms, Power-On Self Test (POST) error codes, or beeps to help determine the defective field replaceable unit (FRU). Follow the suggested check procedures or use the diagnostics diskette to determine the problem FRU. IMPORTANT: Replace FRUs ONLY when it i[...]

69 range of diagnostic utilities to determine the operating condi- tion of the computer’s hardware components. The diagnostic program includes the following: • PC-Doctor’s Diagnostic Software This interface serves as the control program for running both the IBM PC Enhanced Memory Diagnostics and the suite of diagnostic tests provided by PC-Do[...]

70 If a newly replaced FRU does not correct the problem: If you have reached this point of the check procedures and were instructed to replace a FRU but doing so did not correct the problem, reinstall the original FRU and go through " Start " again. If you want to print a copy of a BIOS Setup Utility screen to an attached printer, press P[...]

71 q Make sure that the monitor refresh rate is correct. q Note any symptoms, messages, error codes, or beeps. q Make sure that there are no diskettes or CDs in the drives. 002 - DOES A N IBM LOGO SCREEN APPEAR? (YES, READ AHEAD. NO, GO TO STEP 004.) q Insert the diagnostics diskette in the diskette drive. q Alternatively, if your machine has diagn[...]

72 005 - q If the keyboard responds incorrectly, go to " Keyboard " on page 96 . 006 - DOES THE SYST EM CONFIGURATION REPORT CORRECTLY IDENTIFY THE DEVICES INSTALLED IN SYSTEM? (YES, READ AHEAD. NO, GO TO STEP 007.) q Select Diagnostics from the diagnostics program menu. q Select and execute All Tests . q Go to step 008. 007 - The system [...]

73 008 - DOES THE DIAGNO STICS FINISH WITHOUT ANY ERRORS? (YES, READ AHEAD. NO, GO TO STEP 009.) q If the Diagnostics All Tests did not detect a failure but the system still indicates a failure: q Check all adapter card jumper settings. q Check all adapter cards switch settings. q Check all adapter card cables and connectors. q Make sure that all[...]

74 Index of Symptoms, Messages, Error Codes, or Beeps How to Use Error Messages: Use the messages, error codes, and beeps combinations that occur to diagnose failures. If more than one failure occurs, diagnose from the first failure that appears. The cause of the first failure can result in false messages, error codes, or beeps. If you did not rece[...]

75 NOTES: If an error message and incorrect audio response occur, diagnose the error message first. If you cannot run the diagnostics program tests but did receive a POST error code, diagnose the POST error message. If you did not receive any error message, look for a description of your error symptoms in “Error Symptoms List” in page 79 . Chec[...]

76 Table 2- 1 BIOS Error Codes, Messages, and Beeps List BIOS Error Codes, Messages, beeps Action/FRU NOTE: To diagnose a problem, first find the BIOS error messages, codes, or beeps in left column. If directed to a check procedure, replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/FRU listed in [...]

77 Table 2- 1 BIOS Error Codes, Messages, and Beeps List BIOS Error Codes, Messages, beeps Action/FRU NOTE: To diagnose a problem, first find the BIOS error messages, codes, or beeps in left column. If directed to a check procedure, replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/FRU listed in [...]

78 Table 2- 2 BIOS Error Codes, Messages, and Beeps List BIOS Error Codes, Messages, beeps Action/FRU NOTE: To diagnose a problem, first find the BIOS error messages, codes, or beeps in left column. If directed to a check procedure, replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/FRU listed in [...]

79 Table 2- 3 Error Symptoms List Error Symptoms Action/FRU NOTE: To diagnose a problem, first find the error symptom in the left column. If directed to a check procedure, replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/FRU listed in right column is the most likely cause. Processor NOTE: Normal[...]

80 Table 2- 3 Error Symptoms List Error Symptoms Action/FRU NOTE: To diagnose a problem, first find the error symptom in the left column. If directed to a check procedure, replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/FRU listed in right column is the most likely cause. System works but fails[...]

81 Table 2- 3 Error Symptoms List Error Symptoms Action/FRU NOTE: To diagnose a problem, first find the error symptom in the left column. If directed to a check procedure, replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/FRU listed in right column is the most likely cause. Media and drive are mi[...]

82 Table 2- 3 Error Symptoms List Error Symptoms Action/FRU NOTE: To diagnose a problem, first find the error symptom in the left column. If directed to a check procedure, replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/FRU listed in right column is the most likely cause. Hard disk drive LED fa[...]

83 Table 2- 3 Error Symptoms List Error Symptoms Action/FRU NOTE: To diagnose a problem, first find the error symptom in the left column. If directed to a check procedure, replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/FRU listed in right column is the most likely cause. CD-ROM drive can play [...]

84 Table 2- 3 Error Symptoms List Error Symptoms Action/FRU NOTE: To diagnose a problem, first find the error symptom in the left column. If directed to a check procedure, replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/FRU listed in right column is the most likely cause. Display problem: - Inc[...]

85 Table 2- 3 Error Symptoms List Error Symptoms Action/FRU NOTE: To diagnose a problem, first find the error symptom in the left column. If directed to a check procedure, replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/FRU listed in right column is the most likely cause. Printing failed. Make [...]

86 Table 2- 3 Error Symptoms List Error Symptoms Action/FRU NOTE: To diagnose a problem, first find the error symptom in the left column. If directed to a check procedure, replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/FRU listed in right column is the most likely cause. Pressing power switch [...]

87 Tr oubleshooting Failing Parts or Assemblies: The check procedures generally help you trace a problem to one part or assembly. The last step of the specific check procedure you are using indicates that a part or assembly is failing. You should inspect the part or assembly before you decide to replace it. It might be loose, dirty, or in need of a[...]

88 Factory-Installed Storage Devices Use this check procedure to test any factory-installed drives. ATTENTION: The customer may have customized settings in the Setup Utility (other than default settings) on the computer you are servicing. Running the Setup Utility might alter those settings. Take note of the current settings and verify that the cus[...]

89 004 - IF THE NUMBER OF DISKETTE, HARD DISK , OR CD-ROM DRIVE IS NOT CORRECT, READ AHEAD; OR GO TO STEP 005. q Check the cable installation of all disk drives. q Diskette drive should be connected to the system board Floppy connector . (Please refer to the connectors and functions illustrated in chapter 5.) q IDE Primary Channel Master and Slave [...]

90 q If an error or other symptom appears, go to “ Index of Symptoms, Messages, Error Codes, or Beeps ” on page 74 . q If no error can be detected or the symptom is intermittent, go to “ Undetermined Problems ” on page 104 . q End.[...]

91 Factory-Installed Modem Card 001 - START q Power off the system unit. q In Windows 98 Device Manager, make sure that the modem is not configured with a conflicting COM port and IRQ setting. q Make sure that the communication software is configured with the correct COM and IRQ settings ( s ame as COM port and IRQ as the modem). q Make sure that a[...]

92 004 - CAN THE MODEM DIAL OUT AND CONNECT TO ANY BBS SUCCESSFULLY? (YES, READ AHEAD. NO, GO TO STEP 005.) q The modem adapter functions normally. q End. 005 - q Make sure that Windows 98 is properly installed, then power off the system unit. q Plug the modem adapter card into a different PCI slot. q Go to step 002. q If the error symptom still re[...]

93 Audio (Not Supported by Diagnostics Program) NOTE: Audio tests for the sound card cannot be carried out in the PC Doctor DOS diagnostics program. It is, however, possible to carry out a dial tone test for the modem. While performing this check, you may need to enter and exit Microsoft Windows 98 several times. When instructed to select an icon o[...]

94 004 - q Perform the following under Windows 98. NOTE: If an operating system other than Microsoft Windows 98 is installed, the program screens and icons may differ from these instructions. 1. Start Microsoft Windows 98. 2. Select the Start icon. 3. Select Settings , then select Control Panel . 4. Select the Sound icon. 5. In the Sound window, se[...]

95 CD-ROM Drive 001 - START q Insert the diagnostics diskette into the diskette drive and make sure that there is no CD in the CD-ROM drive. q Select Interactive Tests menu, then select and execute CD-ROM Test . 002 - DO YOU SE E A MESSAGE “NO CD-ROM DRIVE OR MSCDEX DEVICE DRIVER INSTALLED.” ? (YES, READ AHEAD. NO, GO TO 003.) q Exit the diagno[...]

96 q Power on the system unit. q Take note of any messages, error codes, or symptoms. 002 - DO YOU RECEIVE POST MEMORY ERROR MESSAGE? (YES, READ AHEAD. NO, GO TO STEP 003) q Enter BIOS Setup Utility then reboot the system. Take note of any messages, error codes, or symptoms. If the error message remains, go to step 005. 003 - q Follow the screen in[...]

97 003 - DOES THE KEYBO ARD FUNCTION CORRECTLY? (YES, READ AHEAD. NO, GO TO STEP 004.) q Keyboard is functioning normally. q End. 004 - ARE THERE ANY STUCK KEYS OR ANY GRIME IN THE GAP OF KEYCAPS? (YES, READ AHEAD. NO, GO TO STEP 005.) q Power off the system unit. Carefully remove the grime and solve the stuck keys problem. q Go to step 001. 005 - [...]

98 q Test right (left) button and check if right (left) button works. 004 - DOES THE MOUSE BUTTON WORK? (YES, READ AHEAD. NO, GO TO STEP 007) q Test mouse cursor movement. 005 - DOES THE MOUSE MOVE SMOOTHLY AND KEEP X AND Y COORDINATES CHANGED? (YES, READ AHEAD. NO, GO TO STEP 006) q Mouse is functioning normally. q End. 006 - q Power off the syste[...]

99 Power Supply 001 - START q Power off the system unit. q Check the power cord for continuity. Replace if necessary. q Check for the correct line voltage from the power outlet, and verify that the voltage selector switch is set to the correct voltage. q Power on the system unit. 002 - DOES THE POWE R SUPPLY FAN RUN? (YES, GO TO STEP 003. NO, GO TO[...]

100 1 11 10 20 Power Supply Connectors (Bottom View) Hard Drive or CD-ROM End of Power C able 3.5-In. Diskette Drive End of Power Cable[...]

101 006 - ARE THE VOLTA GES CORRECT AND DOES THE FAN RUN? (YES, READ AHEAD. NO, GO TO STEP 009) q The power supply is working normally. q If you suspect the on/off switch cable assembly, see Step 003. q If the fan continues to run when all connectors are plugged back in, go to “ Undetermined Problems ” on page 104 . If the fan stops running whe[...]

102 Monitor First, set the system to VGA mode. To do this in Windows 98, press the F8 function key during startup. Safe mode (VGA) will be set for Windows 98. Use the operating system's video setup to change the monitor resolution. If the monitor type is set to the power saving mode, the screen remains black and the LED lights or flashes in am[...]

103 002 - IS THE SCREEN READABLE? (YES, READ AHEAD. NO, GO TO STEP 004) NOTE: If the screen shows a blinking cursor with no memory count running, answer this question "No". q Select Interactive Tests from the Main Menu. q Select and execute Video test from the menu. q Follow the prompts and perform the video test. q Go to “ Index of Sym[...]

104 Undetermined Problems If an error code is present, go to “ Index of Symptoms, Messages, Error Codes, or Beeps ” on page 74 . If no error code is present, continue with this check. Check the power supply voltages (see “ Power Supply Cable Connector Specifications " on page 129 ). If the voltages are correct, return here and continue w[...]

105 Diagnostic Aids Diagnostic Aids .................................................................. 105 Introduction .......................................................................... 106 Power-On Self Test ............................................................. 106 Diagnostics Tools ................................................[...]

106 Introduction This section explains the diagnostic aids, power-on self test (POST) and diagnostics program (PC-Doctor), that are available for troubleshooting problems on the system. Power-On Self Test Each time you power-on the system, the power-on self test (POST) is initiated. Several items are tested during POST , but is for the most part tr[...]

107 4. If no keyboard keys are pressed, and if POST is completed without errors, the system will then proceed with the loading of DOS or other operating system from diskette drive A or a hard disk drive or CD-ROM drive, depending on the options selected in the Setup Utility. If any errors are detected by POST, there will be an error message accompa[...]

108 3. Turn off your computer. If the computer will not turn off after you hold down the power button for at least four seconds, unplug the power cord and wait a few seconds before reconnecting it. 4. Turn on your computer. 5. W ait for the prompt, To start the Product Recovery program, press F11 . 6. Quickly press F11. The prompt displays for only[...]

109 Hardware Info • Onboard Ethernet • USB Port • System Configuration • Memory Contents • IRQ and DMA Use • Device Drivers • COM and LPT Ports • Physical Disk Drives • Logical Disk Drives • VGA Information • Software Interrupts • SCSI Devices • I/O Use • IDE Drive Info • Network Information • PCMCIA Information • [...]

110 Repair Information Repairing Information ....................................................... 110 Removals and Replacements of machine type ................. 111 Identifying the Parts of the System Unit .............................. 112 Top Cover ............................................................................ 114 Adapter Cards [...]

111 Removals and Replacements of machine type 2169 BEFORE REMOVING ANY FRU, POWER-OFF THE COMPUTER UNPLUG ALL POWER CORDS FROM ELECTRICAL OUTLETS, THEN DISCONNECT ANY INTERCONNECTING CABLES. ATTENTION: The System board, processors, adapter cards, DIMMs, and upgrade processors can be damaged by electrostatic discharge. Use an electrostatic discharge[...]

112 Identifying the Parts of the System Unit This computer system has 4 bays, each bay may have a factory-installed drive in it. The devices are 3.5” Diskette, 40X CD-ROM drive (some models only) and 5.0 GB hard disk (some models may have hard disk of 7.5 or 10 GB capacity). Diskette drives in this unit use the standard diskette advanced technolo[...]

113 1. CD-ROM Drive This machine has a factory-installed 40 X CDROM drive. 2. Power Supply 150Watt power supply 3. Diskette Drive This machine has a factory-installed 3.5” 1.44MB Floppy drive. 4. Hard Disk Drive This machine has a factory-installed 3.5” (5 min) GB hard disk drive. 5. CPU 6. Fansink 7. System Board 8. Modem card The system may i[...]

114 Top Cover To remove the top cover of this system unit: q Remove the 3 screws that secure the top cover at the back of the system unit. q Hold both sides of the system unit cover and push it backward about 25 mm. q Lift the top cover up to remove it completely. q Touch the bare metal frame of your system unit to dissipate the static electricity [...]

115 Adapter Cards Installing Adapter Cards q Remove the screw that secures the adapter card retainer and slot cover. Then r emove the card retainer and slot cover. q Align and insert the adapter card into the adapter card connector. q Secure the card with the screw that you removed in the first step. q Reinstall all hardware (except for the slot co[...]

116 Removing Adapter Cards Follow these steps to remove an adapter card: q Position the system unit so that the card is accessible to you. q If the adapter card has cables, disconnect them. Be sure to take note of where the cable is connected. You will have to reconnect these cables when you reinstall the card. q Remove the adapter card screw q Fir[...]

117 Diskette Drive To remove the diskette drive: q Disconnect the power and signal cables from the back of the diskette and HDD drives. q Remove the single screw on the side of the cage q Remove the diskette mounting tray from the chassis as following illustration : q Slide the drive-mounting tray toward the rear of the computer and remove it. (Ill[...]

118 CD-ROM Drive To remove CD-ROM Drive: q Disconnect the power, sound and signal cables from the CD-ROM. q Remove the four screws (two on each side) that hold the CD-ROM drive to the chassis. q Open the door on the front of the computer. q Slide the CD-ROM drive forward through the front opening and remove it.[...]

119 Hard Disk Drive To remove or replace the hard disk drive: q Disconnect the power and signal cables from the back of the diskette and HDD drives. q Remove the single screw on the side of the cage q Remove the diskette mounting tray from the chassis as following illustration : Slide the drive-mounting tray toward the rear of the computer and remo[...]

120 System Board To remove the system board from the system: q To remove the system board. You must remove the adapter cards first. q Disconnect the power cable, CD-ROM cable, Diskette Drive cable, Hard Disk Drive cable, audio cab l e, power switch cable and LED cable s from system board. q Re move the three screws on the back planar plate. q Slide[...]

121 Power Supply This system has a 150-watt switching power supply. 1. To remove the power supply. You must remove the top cover first. 2. Disconnect the power cable from the riser board and all drives. 3. Remove the screws in the machine rear that secure the power supply. Memory (DIMM) This system has 2 system memory module sockets, DIMM 0 and DIM[...]

122 Parts/Test Point Locations Parts/Test Point Locations ............................................... 122 Introduction .......................................................................... 123 System board Layout Power Supply Cable Connector Specifications .................. 129 Main Output Pin Assignment ..................................[...]

123 Introduction This chapter contains system board layouts and jumper settings. It is useful when you are asked to measure voltages. Use this information to help you locate parts such as electronic boards, connectors, pin numbers, and test points. This chapter also contains jumper settings for the hard disk drive, CD-ROM (compact disc-read-only me[...]

124 Layout of system board of the machine type 2169 CASFAN1 CPUFAN1 DIMM1 DIMM2 JP2 FDD1 IDE2 IDE1 PANEL1 SIR1 WOM1 WOL1 JP1 J1 FP1 CD2 TV-Out/LCD Panel Riser Slot CD1 Socket-370 PCI1 PCI2 ATX1 COM2 LED1 J2 JP3 USB1 LED2 MODEM2 Component Description Socket-370 Socket for PPGA Celeron Processor PCI 1, 2 Two 32-bit PCI Slots TV-Out/LCD Panel Riser Sl[...]

125 CD2 Auxiliary audio connector for CD- ROM/DVD drive FP1 Auxiliary microphone and speaker out J1 Chassis open detect connector J2 Connector for two-color LED JP1 Clear CMOS memory jumper JP2 Function disabled – not used JP3 Force system bus frequency to 100 MHz jumper *LED1 This red indicator turns on if your system is suspended to RAM. In a s[...]

126 t CPU FAN : CPU cooling FAN Power connector. Pin 1 nearest to cpu Pin No. Function 1 GND. 2 +12V 3 SENSE t CAS FAN: Power FAN Connector. Pin 3 nearest to cpu Pin No. Function 1 GND. 2 +12V 3 SENSE t JP1 : Clear CMOS. Pin 1 marked on pcb Pin No. Function 1-2 close Normal operation (Default). 2-3 close Clear CMOS t CD1: CD Audio Line in. Pin 4 ne[...]

127 PANEL1: PANEL CONNECTORS FOR SWITCHES AND INDICATORS The panel connector is used to implement the switches and indicators on your system case. Note: Only pins 15, 16 (Hard Disk Indicator) and pins 21, 22 (Power Switch) are used on 2169 standard models. Connector J2, referred to on the system board diagram is used for the power on LED. Function [...]

128 Replacing the system battery Follow these steps to replace the battery: 1. Place the blade of a small, flat-blade screwdriver under the edge of the retaining clip. 2. Turn the screwdriver one quarter turn, raising the clip while pressing down on the old battery to remove it. 3. Carefully raise the retaining clip, and insert the new battery with[...]

129 Power Supply Cable Connector Specifications Refer to the following figures when checking for voltages on power supply cable connectors. When checking voltages, the power supply fan must be running. To power on the power supply without using the on/off switch, use a screwdriver or other tools to short the power supply connector (with the switch [...]

130 Main Output Pin Assignment Table 5-7. Main Output Pin Assignment Pin Function Color 1 +3.3 V Orange 2 3.3 V Orange 3 COMMON BLACK 4 +5Vdc RED 5 COMMON BLACK 6 +5Vdc RED 7 COMMON BLACK 8 POWER GOOD GRAY 9 +5Vs PURPLE 10 +12Vdc YELLOW 11 3.3V Orange 12 -12Vdc BLUE 13 COMMON BLACK 14 P.S-on GREEN 15 COMMON BLACK 16 COMMON BLACK 17 COMMON BLACK 18 [...]

131 Hard Drive or CD-ROM Power Cable Connector 3.5-In. Diskette Drive Power Cable Connector[...]

132 Factory-Installed Modem Card Layout Factory-Installed Modem Card Layout Factory-Installed Modem Card Connector Functions Item Function Connect to… 1 Telephone line-out Some modem adapters may come without this jack. Telephone set 2 Telephone line-in Telephone line NOTE: Care should be taken while c onnecting the voice- in/speaker-out connecto[...]

133 3.5-In. Hard Disk Drive Jumper Locations & Settings 3.5-in Hard Disk (Quantum) Jumper Settings Locations Ba c k o f Dri v e (Quantum ) A T Interfa c e connecto r Defau l t Settin g Jump e r Show n in Parkin g Position Reserve d Position D S wi t h C S f o r Slave s n o t supportin g DASP Jumpe r Configuration s Maste r Slave Cab l e Selec t[...]

134 CD-ROM Drive CD-ROM Front Panel NOTE: Position of CD-ROM switches and LEDs may vary from illustration. Item Description 1 Load / eject button 2 Headphone jack 3 Power-on / busy indicator, lights up in green color while disc is set in ready state; lights up and flashes in amber color during data read or seek operation. 4 Headphone volume control[...]

135 CD-ROM Drive Rear Panel Connectors and Features R G G L AUDIO C S M S L A CABLE SELECT SLAVE MASTER 39 40 1 2 IDE INTERFACE 5V 12V G G DC INPUT 5 4 3 2 1 NOT USED 1 2 CD-ROM Rear Panel Item Function Connect to… 1 Power supply connector Power supply 2 IDE Connector IDE channel on system board. 3 CD-ROM drive jumper settings -- 4 Audio out CD1 [...]

136 System Board Connector Pin Signals Monitor Port Signals Pin Signal Name I/O Pin Signal Name I/O 1 Red Video O 9 +5 V dc N/A 2 Green Video O 10 Synch Ground N/A 3 Blue Video O 11 No Connection N/A 4 No Connection N/A 12 Monitor ID Bit 1 I 5 Synch Ground N/A 13 Horizontal Synch O 6 Red Ground N/A 14 Vertical Synch O 7 Green Ground N/A 15 Monitor [...]

137 7 Data Bit 5 I/O 20 Ground Power 8 Data Bit 6 I/O 21 Ground Power 9 Data Bit 7 I/O 22 Ground Power 10 Acknowledge I 23 Ground Power 11 Busy I 24 Ground Power 12 Paper Empty I 25 Ground Power 13 Select O Mouse Port Signals Pin Signal Name I/O Pin Signal Name I/O 1 Mouse Data I/O 4 +5 V dc Power 2 No Connection N/A 5 Mouse Clock I/O 3 Ground Powe[...]

138 Diskette Drive Cable Connector Signals Pin Signal Name I/O Pin Signal Name I/O 1 No Connection N/A 18 Direction SELECT O 2 Density Select O 19 Ground N/A 3 No Connection N/A 20 Step O 4 High Density Out I 21 Ground N/A 5 Ground N/A 22 Write Data O 6 No Connection N/A 23 Ground N/A 7 Ground N/A 24 Write GATE O 8 Index I 25 Ground N/A 9 Ground N/[...]

139 IDE Cable Connector Signals Pin Signal Name I/O Pin Signal Name I/O 1 Host Reset O 21 DMA Request I 2 Ground N/A 22 Ground Power 3 Host Data 7 I/O 23 Host IOW O 4 Host Data 8 I/O 24 Ground Power 5 Host Data 6 I/O 25 Host IOR O 6 Host Data 9 I/O 26 Ground Power 7 Host Data 5 I/O 27 I/O Channel Ready I 8 Host Data 10 I/O 28 No Connection N/A 9 Ho[...]

140 Safety Inspection Guide Safety Inspection Guide ................................................... 140 General Guidelines .............................................................. 141  Copyright IBM Corp. 2000[...]

141 General Guidelines The purpose of this Safety Inspection Guide is to help you identify possible unsafe conditions on machines that are being inspected for a Maintenance Agreement. Each machine has necessary functions items installed to provide the operators and service personnel with an acceptable level of safety. This guide lists only these it[...]

[...]

143 Parts Catalog Part Catalog of machine type ............................................. 144 Assembly 1: System Unit ..................................................... 144 Assembly 2: Diskette Drive , Hard Disk Drive ................ 147 Assembly 3: CD-ROM, Modem Card ............................. 148 Assembly 4: Keyboard and Mouse .........[...]

144 Part Catalog of machine type 2169 Assembly 1: System Unit Asm-Index FRU Number Description 1 See Assy 3 40x CD-ROM 2 11P7621 Power Supply 150W Asm 3 See Assy 2 Floppy Disk Drive 4 See Assy 2 HDD Drive 5 09N9307 INTEL Celeron 533MHz assy with fansink 6 06P2446 Fansink, Supports Celeron (non-PIII base) Processors 7 11P7551 ECS P6IWP-Fe i810 Plana[...]

145 10 See Assy 2 HDD/CD-ROM IDE cable 11 11P7557 Front bezel assy 12 11P7447 32MB module (PC100) Not Shown 14F0032 Power Cord UK/HK/Singapore Not Shown 13F9978 Power Cord Euro Not Shown 14F0050 Power Cord Swiss Not Shown 13F9996 Power Cord Denmark Not Shown 14F0014 Power Cord South Africa Not Shown 62X0663 Power Cord Saudi Arabia Not Shown 14F0068[...]

146 Not Shown 11P7610 ECS Screw Kit (All screws except CD and HDD). Not Shown 11P7610 IBM Screw Kit (for CD + HDD) Not Shown 11P7559 Chassis Feet[...]

147 Assembly 2: Diskette Drive , Hard Disk Drive Asm-Index FRU Number Description 2-1 19K1583 5 GB Hard Disk Drive , 3.5” 2-2 11P7556 3.5”, Diskette Drive 2- 3 11P7554 HDD IDE Cable (DMA 66 MHz) 2- 4 11P7553 FDD IDE Cable[...]

148 Assembly 3: CD-ROM, Modem Card Asm-Index FRU Number Description 3-1 09N0879 40X CD-ROM, LG 3-1 19K1515 40XCD-ROM, LITEON 3- 2 37L5098 CD-ROM IDE Cable 3-3 75H9219 CD-ROM Audio Cable (2169) 3- 5 09N1676 Modem, 56K Data Fax, GVC EMEA/ANZ/India/Singapore 3-4 09N1626 Modem, 56K Data Fax, Askey EMEA 3-5 36L9016 Phone Cord Not Shown 60H6023 Modem Pho[...]

149 Not Shown 60H6027 Modem Phone Cable Adapter Denmark Not Shown 60H6028 Modem Phone Cable Adapter Norway/Finland Not Shown 60H6029 Modem Phone Cable Adapter FR Not Shown 60H6030 Modem Phone Cable Adapter Germany Not Shown 60H6031 +60H6023 Modem Phone Cable Adapter UK/Northern Ireland Not Shown 60H6032 Modem Phone Cable Adapter Italy Not Shown 60H[...]

150 Assembly 4: Keyboard and Mouse 4-2 4-1 4-3 Asm-Index FRU Number Description 4-1 10L6145 IBM Mouse 4-2 37L2518 105 PALM REST ARABIC 275 4-2 37L2519 105 PALM REST, EURO BELGIUM/FR 120 4-2 37L2520 105 PALM REST, EURO BELGIUM/UK 120 4-2 37L2521 105 PALM REST BULGARIAN 442 4-2 37L2522 105 NO PALM REST CZECH 243 4-2 37L2523 105 PALM REST, EURO DANISH[...]

151 4-2 37L2529 105 PALM REST HUNGARIAN 208 4-2 37L2530 105 PALM REST ICELANDIC 197 4-2 37L2531 105 PALM REST, EURO ITALY 142 4-2 37L2532 105 PALM REST, EURO NORWEGIAN 155 4-2 37L2533 105 PALM REST POLISH 214 4-2 37L2534 105 PALM REST PORTUGUESE 163 4-2 37L2535 105 PALM REST ROMANIAN 446 4-2 37L2536 104 PALM REST RUSSIAN 443 4-2 37L2537 105 PALM RE[...]

152 Appendix A. Online Support Information This section describes online technical support services available to help repair the computer. This section covers: q IBM PC Company Fax-Back Service q IBM useful sites on the World Wide Web (WWW) q IBM Online Assistant q Discussion Forums The IBM PC Company offers online resources including several Inter[...]

153 Index A Adapter Cards Installing, 115 Removing, 116 Audio Check Procedure, 93 Error Symptoms, 83 B Beeps, 67 , 74 , 75 BIOS Flash Update Procedure, 42 Model Number and Serial Number, 43 BIOS setup Utility, 44 C Cabling, 39 CD-ROM Drive, 38 , 40 , 118 , 134 Check Procedure, 95 Connectors and Features, 135 Emergency-exit, 134 Error Symptoms, 82 F[...]

154 M Memory , 37 Check Procedure , 95 DIMM Configurations , 135 Error Symptoms , 79 Model Number , 43 Modem , 39 Check Procedure , 91 Connector Functions , 132 Error Symptoms , 83 Layout , 132 Monitor , Check Procedure , 102 Error Symptoms , 83 Port Signals , 136 Mouse , 39 Check Procedure , 97 Mouse Port Port Signals , 137 Multimedia , 38 O Onlin[...]

Printed in U.K International Business Machines Corporation Old Orchard Road, Armonk, New York 10504 Part Number: 11P7604 Date: 7/00[...]