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IBM SY44-5902-05 manuale d’uso - BKManuals

IBM SY44-5902-05 manuale d’uso

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Un buon manuale d’uso

Le regole impongono al rivenditore l'obbligo di fornire all'acquirente, insieme alle merci, il manuale d’uso IBM SY44-5902-05. La mancanza del manuale d’uso o le informazioni errate fornite al consumatore sono la base di una denuncia in caso di inosservanza del dispositivo con il contratto. Secondo la legge, l’inclusione del manuale d’uso in una forma diversa da quella cartacea è permessa, che viene spesso utilizzato recentemente, includendo una forma grafica o elettronica IBM SY44-5902-05 o video didattici per gli utenti. La condizione è il suo carattere leggibile e comprensibile.

Che cosa è il manuale d’uso?

La parola deriva dal latino "instructio", cioè organizzare. Così, il manuale d’uso IBM SY44-5902-05 descrive le fasi del procedimento. Lo scopo del manuale d’uso è istruire, facilitare lo avviamento, l'uso di attrezzature o l’esecuzione di determinate azioni. Il manuale è una raccolta di informazioni sull'oggetto/servizio, un suggerimento.

Purtroppo, pochi utenti prendono il tempo di leggere il manuale d’uso, e un buono manuale non solo permette di conoscere una serie di funzionalità aggiuntive del dispositivo acquistato, ma anche evitare la maggioranza dei guasti.

Quindi cosa dovrebbe contenere il manuale perfetto?

Innanzitutto, il manuale d’uso IBM SY44-5902-05 dovrebbe contenere:
- informazioni sui dati tecnici del dispositivo IBM SY44-5902-05
- nome del fabbricante e anno di fabbricazione IBM SY44-5902-05
- istruzioni per l'uso, la regolazione e la manutenzione delle attrezzature IBM SY44-5902-05
- segnaletica di sicurezza e certificati che confermano la conformità con le norme pertinenti

Perché non leggiamo i manuali d’uso?

Generalmente questo è dovuto alla mancanza di tempo e certezza per quanto riguarda la funzionalità specifica delle attrezzature acquistate. Purtroppo, la connessione e l’avvio IBM SY44-5902-05 non sono sufficienti. Questo manuale contiene una serie di linee guida per funzionalità specifiche, la sicurezza, metodi di manutenzione (anche i mezzi che dovrebbero essere usati), eventuali difetti IBM SY44-5902-05 e modi per risolvere i problemi più comuni durante l'uso. Infine, il manuale contiene le coordinate del servizio IBM in assenza dell'efficacia delle soluzioni proposte. Attualmente, i manuali d’uso sotto forma di animazioni interessanti e video didattici che sono migliori che la brochure suscitano un interesse considerevole. Questo tipo di manuale permette all'utente di visualizzare tutto il video didattico senza saltare le specifiche e complicate descrizioni tecniche IBM SY44-5902-05, come nel caso della versione cartacea.

Perché leggere il manuale d’uso?

Prima di tutto, contiene la risposta sulla struttura, le possibilità del dispositivo IBM SY44-5902-05, l'uso di vari accessori ed una serie di informazioni per sfruttare totalmente tutte le caratteristiche e servizi.

Dopo l'acquisto di successo di attrezzature/dispositivo, prendere un momento per familiarizzare con tutte le parti del manuale d'uso IBM SY44-5902-05. Attualmente, sono preparati con cura e tradotti per essere comprensibili non solo per gli utenti, ma per svolgere la loro funzione di base di informazioni e di aiuto.

Sommario del manuale d’uso

  • Pagina 1

    iSeries Service Functions V ersion 5 SY44-5902-05 E Rs e rv e r [...]

  • Pagina 2

    [...]

  • Pagina 3

    iSeries Service Functions V ersion 5 SY44-5902-05 ER s e r v e r [...]

  • Pagina 4

    Note Before using this information and the pr oduct it supports, be sure to r ead the information in “Safety and Environmental Notices” on page vii and Appendix B, “Notices” on page 321. Sixth Edition (August 2002) This edition applies to version 5, release 2, modification 0 of Service Functions manual (SY44–5902–05) and to all subseque[...]

  • Pagina 5

    Contents Safety and Environmental Notices . . . vii Danger Notices ............. v i i Product Recycling and Disposal ....... v i i i Battery Return Program .......... v i i i Environmental Design .......... v i i i Caution Notices ............ v i i i Attention Notices ............ i x Laser Safety Information .......... x Laser Safety Information[...]

  • Pagina 6

    Recovering from Pr oduct Activity Log err ors w h i l e i n D S T ............ 1 0 1 Paging environment ........... 1 0 1 Options and function keys ......... 1 0 2 Analyze log ............. 1 0 2 D i s p l a y o r p r i n t b y l o g I D ........ 1 0 3 Change Product Activity Log sizes ..... 1 0 4 W ork with removable media lifetime statistics 104 [...]

  • Pagina 7

    General system and Unit Reference Code (URC) i n f o r m a t i o n ............. 1 9 6 SPCN informational concurrent maintenance SRCs ............... 2 0 1 IPL status SRCs ........... 2 0 1 General status SRCs .......... 2 1 4 Chapter 7. Initial Program Load (IPL) Information ............ 2 1 7 I P L t y p e , m o d e , a n d s p e e d o p t i o n [...]

  • Pagina 8

    Determining whether main storage dump data was written to disk .......... 2 7 6 Reporting the error .......... 2 7 6 Additional help ........... 2 7 7 Performing an IOP storage dump to disk (Models 150, 170, 250, 4xx, 50x, 51x, 530, 53S, 6xx, 7xx, SB1, S20, S30, and S40) ............ 2 7 7 Performing a service processor storage dump (Models 270, 8x[...]

  • Pagina 9

    Safety and Environmental Notices Danger Notices A danger notice calls attention to a situation that is potentially lethal or extremely hazardous to people. DANGER T o prevent power from switching on automatically during service procedures, select manual or secure mode on the system unit control panel or disconnect the cables that connect to J15 and[...]

  • Pagina 10

    DANGER T o prevent a possible electrical shock from touching two surfaces with different electrical grounds, use one hand, when possible, to connect or disconnect signal cables. (RSFTD004) DANGER T o prevent a possible electrical shock, do not use the port tester during electrical storms. (RSFTD006) Product Recycling and Disposal Components of the [...]

  • Pagina 11

    CAUTION: The battery is a lead-acid battery . T o avoid possible explosion, do not burn. Exchange only with the IBM-approved part. Recycle or discard the battery as instructed by local regulations. In the United States, IBM has a process for the collection of this battery . For information, call 1-800-426-4333. Have the IBM part number for the batt[...]

  • Pagina 12

    Laser Safety Information Laser Safety Information (for IBM Fiber Optic Link Products) CAUTION: This system may contain laser products called the IBM Optical Link Module (OLM), Serial Optical Converter (SOC), or Optical Link Card (OLC). In the United States, these fiber optic links are certified by IBM as Class I laser products that conform to the r[...]

  • Pagina 13

    About Service Functions (SY44-5902-03) This book provides basic information about iSeries functions that ar e commonly used by field hardwar e service repr esentatives. It provides enough detail for the hardwar e service repr esentative to gather information about hardware pr oblems while under the direction of the next level of support. The book i[...]

  • Pagina 14

    v The iSeries Setup and Operations CD-ROM. This CD-ROM contains IBM iSeries Access for W indows and the EZ-Setup wizar d. iSeries Access for W indows offers a powerful set of client and server capabilities for connecting PCs to iSeries servers. The EZ-Setup wizard automates many of the iSeries setup tasks. iSeries Navigator IBM iSeries Navigator is[...]

  • Pagina 15

    Chapter 1. Dedicated Service T ools (DST) Introduction .............. 1 D e d i c a t e d S e r v i c e T o o l s r e q u i r e m e n t s ..... 1 System paging environments ......... 2 Stand-alone paging (non-paging) ...... 2 Limited paging ............ 2 Full paging .............. 3 Accessing Dedicated Service T ools ....... 4 Performing an IPL to[...]

  • Pagina 16

    v One workstation for each system partition. v A valid service tools user ID and password to sign on to DST . IBM supplies service tools user IDs that have differ ent levels of privileges. See “ W ork with service tools user IDs ” on page 25 for more information. T o make a printout, attach the printer to the workstation I/O pr ocessor or stora[...]

  • Pagina 17

    Attention: For systems with multiple logical partitions, performing an IPL on the primary partition causes the secondary partitions to be powered down. Failing to power down these secondary partitions will cause an abnormal power-down on the secondary partitions and possible loss of data. The following options are available in the limited paging en[...]

  • Pagina 18

    The following options are available in the full paging envir onment for all operating systems: v Perform an IPL v Install the operating system v W ork with Licensed Internal Code v W ork with disk units v W ork with DST envir onment v Start a service tool v W ork with r emote service support v W ork with system partitions v W ork with system capaci[...]

  • Pagina 19

    1. Select a type B IPL in Manual mode. For information on how to select IPL options, see “ IPL type, mode, and speed options ” on page 217. Attention: For systems with logical partitions, performing an IPL on the primary partition causes the secondary partitions to be powered down. Failing to power down these secondary partitions will cause an [...]

  • Pagina 20

    Resetting QSECOFR service tools user ID Methods to recover fr om a disabled QSECOFR service tools user ID: v Sign on with the QSECOFR OS/400 user profile. v Use the XPF CL command CHGDSTPWD with *DEF AUL T as the parameter value. Executing this command will enable the profile (if disabled), r eset the profile ’ s passwor d to QSECOFR, and set the[...]

  • Pagina 21

    Pressing the System Request Key while the system is operational If your system has the OS/400 operating system, you can access DST by using the following procedur e only when the system is in debug mode. Debug mode is an environment to test pr ograms. It allows you to select a function key and access DST during the IPL process (see “ Perform an I[...]

  • Pagina 22

    T ype QSRV as the valid user ID and get the password fr om the customer . If the customer has changed the full DST authority user ID or password, ask the customer for the correct values. Note: If prompted for a passwor d, be sure to give the new (changed) passwor d to the customer . Note: V5R1 limits you to three sign on attempts to DST . After thr[...]

  • Pagina 23

    d. The removable media becomes active. Ther e is a delay while the system loads information from the load sour ce. While running a process, the system continuously updates SRCs on the control panel that show the status. 8. W ait for the Install Licensed Internal Code display to appear on the console. The wait varies depending on the speed of the re[...]

  • Pagina 24

    v The F3 function key returns you to the primary menu of the service tool you ar e using. v The F12 function key returns you to the pr evious DST display . v The F16 function key returns you to the Use Dedicated Service T ools (DST) display from the service function you ar e in. The active service function is not canceled. T o display the service f[...]

  • Pagina 25

    T able 1. DST options (continued) DST options Paging environment D-IPL (non-paging) Limited Full W ork with disk units Y es Y es Y es W ork with DST environment Y es Y es Y es W ork with Licensed Internal Code No Y es Y es W ork with remote service support Y es Y es Y es W ork with save storage and restor e storage No Y es ¹ No W ork with system p[...]

  • Pagina 26

    Licensed Internal Code information and PTFs, and display free space. Select this option from the Use Dedicated Service T ools (DST) display . For mor e information on Licensed Internal Code fixes and PTFs, see “ Licensed Internal Code (LIC) introduction ” on page 223 and the system operation information. Licensed Internal Code general informati[...]

  • Pagina 27

    Note: There ar e two copies of some Licensed Internal Code on the load-source disk unit. It is the IPL type (A or B) that selects the Licensed Internal Code level with which your system will run. v Rebuild Licensed Internal Code This option allows you to rebuild the Licensed Internal Code. On RISC systems, this means combining free space for all nu[...]

  • Pagina 28

    Options on the Work with Disk Units Display Options and menu flow for the Work with disk units options vary depending on the system paging environment (see “ System paging envir onments ” on page 2). Use the following table as a refer ence during problem analysis and system r epair . Select the Work with disk units option on the Use Dedicated S[...]

  • Pagina 29

    T able 2. Paging environments and the work with disk unit options (continued) Paging environment W ork with disk unit options Limited paging 1. W ork with disk configuration – Display disk configuration - Display disk configuration status - Display disk configuration capacity - Display disk configuration pr otection - Display non-configur ed disk[...]

  • Pagina 30

    T able 2. Paging environments and the work with disk unit options (continued) Paging environment W ork with disk unit options Limited paging 2. W ork with disk unit recovery – Save disk unit data – Restore disk unit data – Replace configured unit – Assign missing unit – Recover configuration – Disk unit problem r ecovery procedures - In[...]

  • Pagina 31

    T able 2. Paging environments and the work with disk unit options (continued) Paging environment W ork with disk unit options Full paging 1. Display disk configuration v Display disk configuration status v Display disk configuration capacity v Display disk configuration protection v Display non-configured units v Display device parity status v Disp[...]

  • Pagina 32

    v Include unit in device parity protection This option allows you to add an unprotected disk unit to an existing parity set. v Enable remote load-sour ce mirroring For details on this option, see the main heading “ W ork with ASP threshold ” . v Disable remote load-sour ce mirroring For details on this option, see the main heading “ W ork wit[...]

  • Pagina 33

    Select this option to display the threshold and overflow values of the ASP and the assigned disk units. This display is also available under the Display disk configuration option (see “ Display disk configuration ” on page 18). v Delete user ASP Select this option to delete a user-defined ASP (ASPs 2 through 16). v Add units to ASPs Select this[...]

  • Pagina 34

    W ork with device parity protection: Select this option to perform the system functions that handle device parity protection on the system. Device parity protection is a data r edundancy feature available on some storage media units. It is maintained across all the units that ar e within the parity set. If one unit fails, the units within the set h[...]

  • Pagina 35

    This option reads the data (r ecorded using the Save disk unit option) fr om the removable medium and writes the data on the disk unit. The data can be restor ed to a disk unit of the same type or to a differ ent type of disk unit that has the same or larger storage capacity . When all data is restor ed to the disk unit, an ending display appears w[...]

  • Pagina 36

    When a failed disk unit is repair ed, use this option to rebuild the data. This option allows you to use the redundancy featur e of device parity protection to rebuild data to a disk unit. Attention: If there ar e several disk unit incompatibilities, make certain that the correct units ar e installed. v Reclaim IOP cache storage When the IOP cache [...]

  • Pagina 37

    – The results of the Analyze disk unit surface option (under the W ork with disk unit recovery option) show which pages have data check conditions. Use the Display/change page data option to assign those sectors to new locations on the disk. – T o inspect and change the 64 bytes of page header , if necessary . – T o inspect and change the 409[...]

  • Pagina 38

    – Display – Enable – Disable – Change privileges - Revoke - Grant – Change description v System values v Service tools device IDs – Create – Reset password – Delete – Display – Enable – Disable – Change attributes - Revoke - Grant – Change description v Service tools security data – Reset operating system default passwor[...]

  • Pagina 39

    T ype the desired option number in this field next to the active service tool name you are displaying or ending. Work with system devices Before you select an option on the W ork with System Devices display , ensur e the following is true: v If you have a printer available, ensure that it is connected and configur ed to the same I/O processor or st[...]

  • Pagina 40

    T able 3. Service tools user IDs (continued) Logical partitioning administrator xx x DASD management operator x x x DASD management administrator xx x Tr a c e x x x x SLIC security administrator x Display , alter , dump x x LIC log x x x x Hardwar e resources manager x x x Product activity log x x x x Main storage dump x x x x x Install x x x Perf[...]

  • Pagina 41

    v Force a pr ompt for system type on the next IPL v Force a pr ompt for system unique identifier on the next IPL (only for OS/400) Note: The Work with system values option is not available under basic or full DST authority . For more information on authority , see “ W ork with service tools user IDs ” on page 25. Work with alternate installatio[...]

  • Pagina 42

    Service functions will not interrupt the console display unless you have alr eady set debug mode. Sign-on is necessary to access DST . All active service functions end. v Start DST in debug mode on IPL Service functions can interrupt the normal operating system pr ocess to display debug information. When an operating display appears, you can enter [...]

  • Pagina 43

    - Dump to media When the output device is a printer or media, the actual dump task runs asynchronously with the Display/Alter/Dump contr ol functions. That is, while a dump is completing on a printer or media, you can operate the display/alter function (output device is the display), or you can make other dump requests for a printer or media. The s[...]

  • Pagina 44

    there is no practical limit to the number of r equests you can have waiting to be processed. When you exit the Licensed Internal Code Log display , all the dumps that are r unning end. T o determine the dump status, use the Display the status of the Licensed Internal Code option. For more information, see iSeries Licensed Internal Code Diagnostic A[...]

  • Pagina 45

    v Display or print a current main storage dump v Display or print a copy of a main storage dump v Copy a current main storage dump to r emovable media v Copy a current main storage dump to the MSD library v Copy a main storage dump from the MSD library to r emovable media v Copy a main storage dump from r emovable media to the MSD library An MSD li[...]

  • Pagina 46

    This option allows you to do the following tasks: v Change the IPL attributes v Set the IPL attributes and restart the system v Set the IPL attributes and power off the system Note: At the next IPL, a file rebuild might be necessary . For more information on a file rebuild, see the system operation information. Performance data collector: Select th[...]

  • Pagina 47

    Options and Function Keys The W ork with Communications T races display has the following options and function keys: v Start trace (F6) This function key allows you to start tracing the data on a communications configuration object. The Start T race display appears after you press this function key . For more information, see “ Starting a trace ?[...]

  • Pagina 48

    Work with Communications Traces Type choice, press Enter. 2=Stop trace 4=Delete trace 6=Format and print trace 7=Display message 8=Restart trace Configuration Opt Object Type Trace Description Protocol Trace Status _ LosAngeles Line Test LosAngeles Line SDLC Active _ Mpls NWI Test Mpls ISDN Stopped _ Tucson Line Test Tucson Line ASYNC Waiting F3=Ex[...]

  • Pagina 49

    Start Trace Configuration objec t......... _________ T y p e................. 1 1=Line 2=Network interface 3=Network server Trace description .......... ____________________ Buffer size (in kilobytes )...... 1 1=128, 2=256, 3=2M, 4=4M, 5=6M, 6=8M, 7=16M, 8=32M, 9=64M Stop on buffer full ......... N Y=Yes, N=No Data direction ........... 3 1=Sent, 2[...]

  • Pagina 50

    Y ou can select how much data is traced in a frame of data. The value that is entered is the amount that is saved as part of the trace. The minimum value that is allowed for both the beginning and the end value is 36 bytes. Those 36-byte minimum values include the protocol header . The configuration object you ar e tracing determines the maximum va[...]

  • Pagina 51

    Notes: 1. Press the Enter key without changing to the defaults on the Format a T race Data display to view all the data associated with the trace. The information is not in any special format. 2. Select the option to format and print only the data that you want to see. 3. All options available for formatting depend on the protocol of the line that [...]

  • Pagina 52

    The width of the file is 132 characters. The data is in hexadecimal repr esentation and either American National Standard Code for Information Inter change (ASCII) or EBCDIC character repr esentation. The columns of the trace output common to all protocols ar e: Record number The number of the trace recor d. S/R Shows if the recor d type is sent (S[...]

  • Pagina 53

    Controller name/number Indicates which controller originated the frame or r ecord. In some conditions, this data is not available, and the column remains blank. Note: The formatted trace output is not security protected. Customer passwor ds are shown going acr oss the line. Communications trace limitations: Only two communications traces can run co[...]

  • Pagina 54

    Save Licensed Internal Code This option allows you to save the Licensed Internal Code to tape, with all currently applied PTFs. Y ou can use the tape to restor e the Licensed Internal Code after a failure. Note: When your system is in the full or limited paging environment (see “ System paging environments ” on page 2), the appearance of the Sa[...]

  • Pagina 55

    Through r emote service support, DST functions that would normally be available only at the local system console can be accessed from a r emote site. Remote service support requir es the following: v An electronic customer support communications line. v The system at the local site must be IPLed to DST or past DST . v Remote service support must be[...]

  • Pagina 56

    Note: Releasing the line does not reset the modem mode. Remote service uses asynchronous mode. If the modem was originally set to a mode other than asynchronous, you must manually select the mode again. This ends the procedure. Note: Electronic customer support is not available while DST r emote service is active. For more information on electr oni[...]

  • Pagina 57

    with the QSYCHGDS API. When set to ’ No, ’ the password can only be changed from DST or by using the QSYCHGDS API with a requesting user that has the necessary authority . Chapter 1. Dedicated Service T ools (DST) 43[...]

  • Pagina 58

    44 Service Functions V5R2[...]

  • Pagina 59

    Chapter 2. Hardware Service Manager Introduction .............. 4 5 Hardwar e Service Manager options ...... 4 6 Packaging hardwar e resources ....... 4 7 L o g i c a l h a r d w a r e r e s o u r c e s ........ 4 9 L o c a t e r e s o u r c e b y n a m e ......... 5 0 Failed and non-reporting r esources ..... 5 3 System Power Control Network (SPCN[...]

  • Pagina 60

    Note: The system power control network (SPCN) option appears only on systems with SPCN. The Hardwar e Service Manager display provides the following information: v System type, model, and serial number v Licensed Internal Code and operating system release information For details on how to interpret the Release field, see “ Determining the dominan[...]

  • Pagina 61

    T able 5. Paging environments and hardware service manager options Paging environment Hardware service manager options T ype D initial program load (IPL) (Non-paging or Stand-alone) Logical hardwar e resources – System bus resour ces – Processor r esources – Main storage resour ces – High-speed link resour ces Limited and full paging Packag[...]

  • Pagina 62

    Note: The Hardware contained within package option will not be valid for a r emote system unit since no packages for hardwar e within them will be created. This is because HRI will not see VPD from any r esources within a r emote system unit or remote expansion unit. Selecting the Display SPCN system information function key will cause the followin[...]

  • Pagina 63

    For more information on how to collect information and perform specific functions by using the options and function keys from the Packaging Har dware Resour ces display , see “ Collecting information and performing functions from the Hardwar e Service Manager displays ” on page 61. Logical hardware resources The Logical hardware r esources (bus[...]

  • Pagina 64

    From the Logical Har dware Resour ces on System Bus display , Display Pr ocessor Information display , Display Main Storage Information display , or the W ork with High Speed Link (HSL) Resources display , you can perform the following: v Display or change logical hardwar e resour ce information v Display associated packaging hardwar e resour ces v[...]

  • Pagina 65

    The system responds by displaying one of the following messages: v Resource is not found. The system displays the following message: x does not exist as a current resource name. (Where x is the r esource name that the user specified.) v Resource is found but is a r eserved resour ce name. A reserved resour ce name is created when an OS/400 command [...]

  • Pagina 66

    Y ou can also use the Locate Resour ce By Resource Name display to find a packaging resour ce. When the system finds the packaging resour ce name, the following display appears. For more information on collecting information and performing specific functions by using the options and function keys from the Logical Har dware Resour ces display , see [...]

  • Pagina 67

    Failed and non-reporting resources The Failed and non-reporting hardwar e resour ces option appears on the Hardware Service Manager display when the system is in the full or limited paging environment. It allows you to display a list of the logical har dware r esources that either failed or did not report to the system at the last IPL. Note: T o vi[...]

  • Pagina 68

    If no failed resour ces or non-reporting r esources exist, the following informational message appears: No failed or non-reporting logical hardware resources were found. If the system finds only non-reporting r esources and no failed r esources, the Failed and Non-Reporting Logical Hardwar e Resources display appears with the list of non-reporting [...]

  • Pagina 69

    System Power Control Network (SPCN) The System Power Control Network (SPCN) option appears on the Har dware Service Manager display when the system is in the full or limited paging environment. This option is not available on all systems. Problems that the SPCN r eports to the operating system are logged. Select the System Power Control Network (SP[...]

  • Pagina 70

    Figure 13 on page 55 shows examples of: v A battery power unit that is not due for replacement in the system unit v A battery power unit that is not installed in the system unit v A battery power unit that is due for replacement in the expansion unit For more information, pr ess the Help key at the Battery Power Unit Information display . Work with[...]

  • Pagina 71

    Option field Use the Option field to perform the following functions: v Display the failing item information This option displays the possible failing items along with part action, description, location, and SRC word information. Choose the Help function key for more information about each of these fields. v Close a NEW entry After a problem has be[...]

  • Pagina 72

    Display label location work sheet The Display label location work sheet option appears on the Hardwar e Service Manager display when the system is in the full or limited paging environment. It allows you to display current configuration location information. Y ou can also print a worksheet that shows location information by selecting the print func[...]

  • Pagina 73

    T o perform concurr ent maintenance on a device, specify the location of the device by providing the physical location (frame ID and car d/device position) of the device. If you do not know the location, use the following information to determine the correct location: Frame ID The frame ID is a unique identification number for a frame. It is usuall[...]

  • Pagina 74

    Usually , the serial number information is not needed, but if the server detects a duplicate Frame ID in your Device Concurrent Maintenance r equest, you will be returned to this same scr een with a blank serial number field. Simply put the serial number for the CEC that originally controlled the frame into this field. This serial number can be fou[...]

  • Pagina 75

    Device Concurrent Maintenance Type the choices, then press Enter. Specify either Physical Location or Resource Name. >>> Physical Location . . . Frame ID: 1... Position: L01.. <<< OR Resource Name ..... Device Resource Name: .......... Specify action as 1=Remove device 2=Install device Action to be performed .........:1 Enter a ti[...]

  • Pagina 76

    Y ou can change detailed information about a specific r esource by selecting the Change detail option or function key . The information varies depending on the device selected. The following is a Change detail display for a communications IOP packaging hardwar e resour ce: For definitions of the fields that appear on this display , see “ Display [...]

  • Pagina 77

    Concurrent maintenance From packaging displays The Concurrent Maintenance option is available only on the packaging har dware resour ces displays. This option provides the capability to power of f a subset of the server and perform service actions on hardwar e in that subset. Other parts of the server remain powered on and functional. Service actio[...]

  • Pagina 78

    become available again. The I/O processors and I/O adapters to which these disk units are attached may only be r eplaced while the domain is powered of f. Any other actions on these hardwar e resour ces are unsupported and may cause failures r equiring a system IPL to recover . There ar e no restrictions on the service actions that can be performed[...]

  • Pagina 79

    T o cr eate the frame information, press the Create containing hardwar e resour ce function key . The following display appears and allows you to select the type of packaging hardwar e resour ce (frame) to contain the resource you selected. Note: The Create containing hardwar e resour ce function key is not available for all resour ces. After you s[...]

  • Pagina 80

    The Create containing hardwar e resour ce function key is available only on the packaging hardwar e resour ces displays. T o access this function from the logical displays, you must select the Associated packaging resour ce(s) option (see “ Display associated resour ces ” on page 67). Debug the resource From packaging displays: The I/O debug op[...]

  • Pagina 81

    v T ake/Release ownership — If this system pr esently owns the resource, selecting this option will allow the system to release its ownership. If this system does not presently own the r esource, selecting this option will allow the system to take ownership. For more information on I/O debug, see “ Performing an IOP dump using hardwar e service[...]

  • Pagina 82

    This display shows all the logical hardwar e resour ces that are associated with one packaging resour ce. The first line provides a description, type, model, and r esource name of the packaging resour ce with which all the logical resour ces are associated. The options on the Logical Resources Associated with a Packaging Resource display are the sa[...]

  • Pagina 83

    This display shows all the packaging hardwar e resour ces that are associated with one logical resour ce. The first line provides a description, type, model, and resour ce name of the logical resour ce with which all packaging hardware r esources are associated. Options on the Packaging Resources Associated with a Logical Resource display are the s[...]

  • Pagina 84

    If the system detects gaps in the logical sequence, the following display appears: The Card Position column shows the car d location that is empty . One or mor e card positions might be empty for a single card enclosur e. If no gaps are detected, the following message displays: No card position gaps were detected in the system Display failed resour[...]

  • Pagina 85

    The Hardware contained within package option is available only on the Packaging Hardwar e Resources displays. Use this option to view the next level of har dware for the packaging hardwar e resour ces. This option functions only when a plus sign (+) appears after the description. For more information on symbols, see “ Symbols on the Hardwar e Ser[...]

  • Pagina 86

    The Non-reporting r esources function key appears on various Logical Har dware Resource displays. It allows you to view a list of the logical r esources that wer e detected in the past but are not being detected by the server now . A non-reporting resour ce indicates that one of the following occurred: v The resour ce might have been removed fr om [...]

  • Pagina 87

    Display resource details From packaging displays: Y ou can select the Display detail option fr om various packaging resource displays. This option allows you to view additional information about a specific resour ce. Use this option to display the location information on a specified resour ce. The information that is displayed varies depending on t[...]

  • Pagina 88

    The following fields appear on the detail display: Resource name This is the resour ce name that was either created by the system when the hardwar e was first detected, or was changed to a new value by the user . The packaging hardwar e resour ce name is different fr om the logical hardwar e resource name. Description This field describes the resou[...]

  • Pagina 89

    Location text This field shows the text location information that was entered manually by the user . All packages, except stand-alone units, display the location of the frame which contains them. The stand-alone units display the text information for themselves. Frame ID This is the identifier of the frame enclosure. EIA location This field shows t[...]

  • Pagina 90

    Manufactured by IBM This field contains a 1 if the resour ce was manufactured by IBM or a 2 if it was not. Shared by multiple systems This field contains a 1 if the resour ce is shared between multiple systems or a 2 if it is not. From logical displays: Y ou can select the Display detail option fr om various logical resource displays. This option a[...]

  • Pagina 91

    – System board – System card v Communications – I/O bus – Adapter – Port – Channel Display resources requiring attention From Hardware Service Manager display: The Display resour ces requiring attention function key appears on the Har dware Service Manager display . Most hardware r esources automatically r eport information to the syste[...]

  • Pagina 92

    details ” on page 61). Asterisks (*) might appear on both sides of a value that appears on the Change Packaging Hardwar e Resource Detail display . This shows the value that is causing the resour ce to need attention. Note: If no action is taken, the following information applies: v The resour ce does not appear on the packaging resour ce display[...]

  • Pagina 93

    select the Display detail option (see “ Display resour ce details ” on page 73) to view the resour ce status. This indicates the current status of the r esource as reported by the hardwar e. Status values: v Unknown - Cannot determine status. The resour ce may be non-reporting or unable to communicate status. v Operational - Resource is functio[...]

  • Pagina 94

    The System bus resour ces option is available only on the Logical Hardwar e Resources display (see “ Logical har dware r esources ” on page 49). From the Logical Hardwar e Resources on System Bus display , you can perform the following: v Perform the following I/O debug functions: – Read/write I/O processor data (see “ Debug the r esource ?[...]

  • Pagina 95

    The Logical Hardwar e Resources on System Bus display shows the logical hardwar e resour ces in levels, beginning with the system bus. For example, a system bus might have one or more IOPs attached, an IOP might have an associated controller , or a contr oller might have an associated device. All associated first level logical hardwar e resour ces [...]

  • Pagina 96

    Display system information The Display system information option is available from the Logical Har dware Resources displays. This option allows you to view the system type and server serial number of the iSeries server that controls the SPCN (System Power Contr ol Network) for the selected resour ce. It also allows you to view the system type and s[...]

  • Pagina 97

    There are resources with unresolved locations. Press F13 to see list. Select the Unresolved locations function key to view the Har dware with Unr esolved Locations display . T o update or change the location information, select the Change detail option on the Hardwar e with Unresolved Locations display . Note: If you take no action, the following a[...]

  • Pagina 98

    page 71. Selecting this option removes this hardwar e resour ce and the associated logical or packaging resour ces information. Use this option after performing a hardwar e upgrade when hardwar e resources wer e removed. Reserve frame space From packaging displays: The Reserve frame space function key appears only on the Packaging Hardwar e Resourc[...]

  • Pagina 99

    The W ork W ith High Speed Link (HSL) Resources display appears when you select the High Speed Link resour ces option on the Logical Hardwar e Resources display . The W ork W ith High Speed Link (HSL) Resources display allows you to display information and perform functions that are specific to HSL. The options below are unique for HSL: v Display d[...]

  • Pagina 100

    This display shows the detail for an HSL loop. It also allows you to display each resour ce in the HSL loop. Display details on an HSL I/O bridge: Choosing the Display details option on an HSL I/O bridge resour ce will cause the following screen to appear . This screen is also displayed when F7 is selected and the previous r esource is an HSL I/O b[...]

  • Pagina 101

    This screen is also displayed when F7 is selected and the pr evious resour ce is a remote HSL NIC and when F8 is selected and the next resource is a r emote HSL NIC. The following fields appear on the Display HSL Information displays: HSL loop number: The HSL loop number is the numerical value of the HSL loop to which the resour ce belongs. HSL res[...]

  • Pagina 102

    Part number: This field represents the part number of the logical har dware resour ce. Resource name: The resource name is the symbolic name of the logical har dware resour ce. The resour ce name was either created by the system when the hardwar e was first sensed, or was updated to a new value by a user on a change screen. The logical hardwar e re[...]

  • Pagina 103

    Link type: This field shows the type of link to which this port connects. Possible values are optical or copper . T ype: The port may be connected to another resour ce via two possible connections: internal or external. Internal The user cannot see an internal connection. It is internal to the resour ce. If the connection is internal, the port numb[...]

  • Pagina 104

    Resource name: The resource name is the symbolic name of the logical har dware resour ce. The resour ce name was either created by the system when the hardwar e was first sensed, or was updated to a new value by a user on a change screen. The logical hardwar e resour ce name is autonomous from the packaging hardwar e resour ce name. Mode: The mode [...]

  • Pagina 105

    Resource name: See “ Resource name ” on page 88. Port: This field shows the port number to which another resour ce in the loop is connected. This field is blank if the link is an internal link. T ype: See “ T ype ” on page 89. Status: The current status of the link as r eported by the hardwar e. Possible values for the status field are: Unk[...]

  • Pagina 106

    When F11 Display tower information is selected from the Logical Har dware Associated W ith HSL Loops display , the following display appears. This screen works with the HSL I/O bridge and remote HSL Network Interface Controller (HSL NIC) resources associated with a High Speed Link (HSL) Loop. See “ Using High-Speed Link (HSL) specific options ”[...]

  • Pagina 107

    ports, cartridge tape units, optical storage units, diskette units, and File Server adapters. For information on how to run a verification pr ocedure, see “ V erification procedur es ” on page 95. Symbols on the Hardware Service Manager displays The symbol field is next to the description field on several displays. The following list describes [...]

  • Pagina 108

    v Resource name, type-model, serial number , and logical addr ess 4. Legend v Descriptions of the indicators v Logical address format information 132-character width printouts consist of the following: v description v type-module v serial number v location data – frame ID – device position – card position v logical resour ce name v part numbe[...]

  • Pagina 109

    1. Select the Logical hardware r esources option on the Har dware Service Manager display . 2. On the Logical Hardwar e Resources display , select one of the following options to display details: v System bus resour ces v Processor r esources v Main storage resour ces v High-speed link resour ces 3. Use the Print function key to print the informati[...]

  • Pagina 110

    2. Y ou can test some workstations by using the T est Request function key while the operating system Sign On display is shown. 3. See the specific device information for possible off-line tests that you can r un. V erify optical storage unit Y ou can check optical storage units for corr ect operation by performing the verification procedur e (see [...]

  • Pagina 111

    For more information, see “ V erification procedur es ” on page 95. V erify communications Y ou can check communications for corr ect operation by performing the verification procedur e. Communications test descriptions When you select the Hardwar e Service Manager V erify option (see “ Hardwar e Service Manager — V erify ” on page 95 for[...]

  • Pagina 112

    98 Service Functions V5R2[...]

  • Pagina 113

    Chapter 3. Product Activity Log Introduction .............. 9 9 Product Activity Log (P AL) ......... 1 0 0 The Service Action Log (SAL) ....... 1 0 0 Product Activity Log location ....... 1 0 1 Recovering from Pr oduct Activity Log err ors w h i l e i n D S T ............ 1 0 1 Paging environment ........... 1 0 1 Options and function keys .......[...]

  • Pagina 114

    Product Activity Log (P AL) The P AL is the general use system log containing entries for informational events, thresholding incidents, dumps, and err ors that need to trigger service actions. The entries are full of basic and detailed information on the event in a somewhat raw form. This option is selected from the Start a Service T ool menu. It a[...]

  • Pagina 115

    v W ork with service action log The SAL is a utility that scans the P AL and displays entries that requir e service repr esentative action. It pulls out the relevant information fr om those entries and formats it to the display to show service information, such as failing resour ce names, field replaceable unit (FRU) part numbers, and FRU locations[...]

  • Pagina 116

    The Licensed Internal Code maintains a 128KB shadow log on the load-source disk. The log contains a duplicate copy of the latest entries. When you perform an IPL to Dedicated Service T ools (DST), the Product activity log option uses this shadow log. Note: The shadow log is not available in the stand-alone environment (T ype-D IPL). In the limited [...]

  • Pagina 117

    – Logical address (see “ Logical addr ess format ” on page 1 14) – Class – Resource name Note: T o gather information by using the r esource name, select the Display summary option. Then select the F9 key (Sort by ...) and sort by resource name. The Log Summary by Resource Name display appears and shows a summary of the resour ces and the[...]

  • Pagina 118

    Note: Events that are r elated use the same log ID. For example, if a workstation controller has an err or that causes an automatic dump, both the permanent error and the IOP dump have the same log ID. Change Product Activity Log sizes Select this option from the Pr oduct Activity Log display . This option allows you to change log area sizes. Note:[...]

  • Pagina 119

    Symbol Explanation Action >> Media replacement recommended Copy the contents to the new media and discard the old media. > Media approaching r eplacement criteria v Replace the media if the format is: – QIC-120 – 7208 2.3GB – 6250 bpi density v If the format is anything other than above, monitor the media. Display or print removable [...]

  • Pagina 120

    Address information function Press the Addr ess Information function key to display configuration information. Use the details to determine the location of the card. For details on the logical address format as it appears on the printout, see “ Logical address format ” on page 1 14. Y ou can also display logical addr ess information from the ha[...]

  • Pagina 121

    View description function Press the F1 1 function key to step through screens to view the following information: v Class (entry classification) v Library v Logical address v Physical location v Component information v Resource name/type Hexadecimal Product Activity Log data Use the Display Hexadecimal Report Function or follow the steps below to di[...]

  • Pagina 122

    Note: If the SRC you are using occurr ed more than 24 hours ago, change the “ From: ” and “ To : ” Dates and T imes from the 24-hour default. f. Use the defaults on the Select Analysis Report Options display by pressing the Enter key . g. Find the entry in the Product Activity Log that matches that SRC. 2. Select the Display Detail Report f[...]

  • Pagina 123

    4. Page forward until you locate the of fset location X'000180'. The unit address is hexadecimal of fset 18C through 18F . Record this addr ess information. Return to the procedur e that sent you here, if one. This ends the procedure. For information on interpreting the hexadecimal r eport, see “ Hexadecimal report ” on page 1 15. Dis[...]

  • Pagina 124

    Interpreting Product Activity Log reports The data in the product activity log wraps. The newest log entries overlay the older ones. There is not an option to delete or clear data, but you can r educe the log sizes so that they wrap more quickly . Figure 48 is an example of a printed product activity log r eport. Y ou can display the same informati[...]

  • Pagina 125

    Resource name The Name or Resource name field contains a description of the r esource that is associated with the entry . The system assigns a resour ce name, but that name might be changed to a new value by the customer . Depending on the data, the following priority scheme is used for the name field: 1. Device name 2. Controller name 3. Line name[...]

  • Pagina 126

    For more information on r esource names, see “ Resour ce names ” on page 242. Resource type, model, and location The T ype , Model , and Physical location fields pr ovide entry information that can assist in problem analysis. The Physical location field contains the location of the resour ce that is most closely related to the entry . Y ou can [...]

  • Pagina 127

    Hardware redundancy lost An error occurr ed in redundant (back-up or duplicate) har dware. This function continues to operate, but service is requir ed. A second failure in this hardwar e results in a loss of the function. Informational Indicates that an event of importance occurred that was not an err or . LIC An error occurr ed due to a Licensed [...]

  • Pagina 128

    Multiple SRC entries System Licensed Internal Code entries might appear more than once for a single problem. This occurs when the original system r eference code is permanent or temporary and additional data is logged at the same time. The additional data can be informational, temporary , an IOP dump, or any other classification. Errors with the sa[...]

  • Pagina 129

    Note: Use the physical address information to locate a device or car d that is within the system unit. Sequence number The sequence number increases by two each time an entry is placed in the log. Secondary code The secondary code is a 4-byte hexadecimal value that provides additional detailed entry information. The secondary code can be the I/O ad[...]

  • Pagina 130

    T able 9 on page 1 17 is generally reserved for engineering use. However , to get additional information for IOP pr oduct activity log entries at DST when using a D-IPL (which begins at offset hex 000180 ), see “ Mor e information from hexadecimal reports ” on page 1 17. T able 7. Hexadecimal dump byte assignments for keyed data Hexadecimal off[...]

  • Pagina 131

    T able 8. Hexadecimal dump byte assignments for non-keyed data (continued) Hexadecimal offset Length in bytes Description 00EE 4 Component ID 00F2 8 V ersion/Release/Modification 00F A 50 Resource paths 012C 10 Power controlling system (PCS) name 0136 10 Power controlling system (PCS) serial number 0140 10 Resource at log time 014A 4 Frame ID 014E [...]

  • Pagina 132

    Other Not described in this document Device Formatting Log Example (unformatted information): Device Formatting Log T emplate: Display Hexadecimal Report for Resource Serial Resource Name Type Model Number Name STORAGE 6607 070 00-68753 Offset 0123 4567 89AB CDEF EBCDIC 000180 F8407800 65320001 90920210 010400FF 8 .......k...... 000190 66070000 000[...]

  • Pagina 133

    Device Formatting Log Example (As formatted information for A or B IPL): Display Hexadecimal Report for Resource Serial Resource Name Type Model Number Name STORAGE 6607 070 00-68753 Offset 0123 4567 89AB CDEF 000180 -------- -------- -------- -------- 000190 -------- -------- -------- ------01 0001A0 -------- -------- -------- -------- 0001B0 ----[...]

  • Pagina 134

    Array Member Formatting Log Example (unformatted information): Array Member Formatting Log T emplate: Display Hexadecimal Report for Resource Serial Resource Name Type Model Number Name STORAGE 6532 001 00-50011 Offset 0123 4567 89AB CDEF EBCDIC 000180 F4407800 65320001 90210210 0FFFFFFF 4 .............. 000190 00000000 00000000 00001400 12400002 .[...]

  • Pagina 135

    Array Member Formatting Log Example (As formatted information for A or B IPL): Configuration Formatting Log Example (unformatted information): Display Hexadecimal Report for Resource Serial Resource Name Type Model Number Name STORAGE 6532 001 00-50011 Offset 0123 4567 89AB CDEF 000180 -------- -------- -------- -------- 000190 -------- -------- --[...]

  • Pagina 136

    Configuration Formatting Log T emplate: Configuration Formatting Log Example (As formatted information for A or B IPL): Display Hexadecimal Report for Resource Serial Resource Name Type Model Number Name STORAGE 6532 001 00-50011 Offset 0123 4567 89AB CDEF EBCDIC 000180 50407800 65320001 90120210 0FFFFFFF & .............. 000190 00000000 000000[...]

  • Pagina 137

    Array Addendum Formatting Log Example (unformatted information): Display Additional Information for Resource Serial Resource Name Type Model Number Name STORAGE 6532 001 00-50011 Configuratio n......: Current Expected I/O Processor Information: T y p e........: 6532 0000 Serial Number ...: 07050011 00000000 Cache Adaptor Card Information: T y p e..[...]

  • Pagina 138

    Array Addendum Log T emplate: Array Addendum Log Example (as formatted information for A or B IPL): Display Hexadecimal Report for Resource Serial Resource Name Type Model Number Name STORAGE 6532 001 00-50011 Offset 0123 4567 89AB CDEF 000180 -------- -------- -------- -------- 000190 -------- -------- -------- ------04 0001A0 Member10 Member10 Ex[...]

  • Pagina 139

    Chapter 4. Service Reference Procedures Setting the system date and time ....... 1 2 5 Determining the dominant operating system . . . 126 System password ............ 1 2 6 System unique identifier .......... 1 2 7 Determining a primary or alternative console. . . 128 Introduction ............. 1 2 8 P r i m a r y c o n s o l e r e q u i r e m e n[...]

  • Pagina 140

    where: mm = month dd = day yy = year Press the Enter key . Note: This sample uses the month, day , and year format. T o determine the format for your system, enter DSPSYSVAL QDATE . 2. T o set the corr ect time, enter the system command: CHGSYSVAL QTIME VALUE ( ’ hhmmss ’ ) where: hh = 24-hour time mm = minutes ss = seconds Press the Enter key [...]

  • Pagina 141

    When the factory knows the end user , it ships new systems with the correct system password alr eady installed. The system requir es a new system password each time someone enters the system serial number and at each model and processor car d feature change. The new system password, which is r equired at the time of the first IPL, is pr ovided by I[...]

  • Pagina 142

    The SUID is needed only to support SOM ® software functions. An incorrect SUID does not affect other system functions. T o order a new SUID, contact the marketing repr esentative (hardwar e feature code 131 1). Determining a primary or alternative console Introduction A console is a workstation that allows you to view and control system operations[...]

  • Pagina 143

    – If the dominant operating system is OS/400, look for a sign-on display that shows DSP01 in the upper right-hand corner . DSP01 is the name that the system assigns to the primary console. Note: This resour ce name might have been changed by the customer . v Use system commands to assist in identifying the consoles. See the system operation infor[...]

  • Pagina 144

    8. Page down until you find the disk unit with the special character * in its description. This is the load-source disk unit. 9. Move the cursor to the load-source disk unit. T o determine the location of the load-source disk unit: a. Select the Associated packaging resour ces option. b. At the Packaging Resources Associated with a Logical Resource[...]

  • Pagina 145

    Continuously Powered Main Storage (CPM) Continuously powered main storage applies only to models 6xx, 7xx, SB1, S10, S20, S30, and S40. When utility power is lost or a thermal fault occurs on a model with System Power Control Network (SPCN), the system applies power fr om the internal batteries (BBU) to the main storage cards. This pr ocess is know[...]

  • Pagina 146

    following table. T able 10. Data collection ranges for Models 150, 170, 250, 4xx, 50x, 51x, 530, 53S, 6xx, 7xx, SB1, and Sxx . Functions 54 through 58, 63, and 64 Function Description Range 54 I/O configuration table 5400, 5401, 5402...continue until you get 0000 0000 two times or FF . 55 Service Processor (SP) car d log buffer 550A to 5518 56 SP ?[...]

  • Pagina 147

    T able 1 1. Data Collection Ranges for Models 270, 8xx, SB2, and SB3 . Functions 57, 63, and 64 Function Description Range 57 Addresses of service pr ocessor data structures 5700 continue until you get 0000 0000 four times or FF 63 Status SRC trace 6300 to 6318 64 Diagnostic SRC trace 6400 to 6420 Use the following procedur e and recor d the data a[...]

  • Pagina 148

    For PowerPC-based IOPs , you set all four bytes of the address ( wwxx yyzz ). Set ww with the first use of function 59. Set xx with the second use of function 59. Set the yy with Function 60 and zz with Function 61 as described in “ Changing the address ” . Changing the address For PowerPC-based IOPs: Setting the ww Position : 1. Press the Incr[...]

  • Pagina 149

    17. Press the Incr ement ( ↑ ) or Decrement ( ↓ ) switch until ** appears next to the function number (61**). 18. Press Enter on the contr ol panel. Y ou just enter ed your address into the system. Now use the “ Displaying data from function 62 ” on page 136 procedure to obtain the information fr om function 62. Changing the address in func[...]

  • Pagina 150

    3. Press the Incr ement ( ↑ ) or Decrement ( ↓ ) buttons until the value of yy appears next to the function number . 4. Press Enter on the contr ol panel. 5. Press the Incr ement ( ↑ ) or Decrement ( ↓ ) buttons until ** appears next to the function number (60**). 6. Press Enter on the contr ol panel. Setting the zz Position 1. Press the In[...]

  • Pagina 151

    Note: If the system has logical partitions, the terms: console, alternative console, IPL, SST , DST , load source, alternate load source, power of f, power on, panel function, product activity log, service action log, Licensed Internal Code log, and operating system refer to the logical partition that you ar e servicing (unless otherwise stated in [...]

  • Pagina 152

    and wants to use the same resour ce names when the future switch occurs). If this option is selected, the resour ce names will show as non-reporting in the partition that they were r emoved from following the next IPL of that partition. – 2=Remove and clear hardware resource(s) removes the r esource names (when permanently moving or removing the [...]

  • Pagina 153

    IOP information. The console is tagged with a ( < ) character and the alternative console is tagged with a ( > ) character . Note that the logical partition may not have an alternative console. Note the logical address of the console and alternative console. Use the logical address to determine where the physical console is located. 5. If the[...]

  • Pagina 154

    Does the customer have an available alternate load source that can be switched? Ye s N o ↓ There is no alternate load sour ce for the logical partition. 7. Have the customer switch the IOP with an available alternate load sour ce to the logical partition that requir es an alternate load source. Have the customer mark the IOP as the alternate IPL [...]

  • Pagina 155

    Querying logical partition time and date Use this procedur e to determine the local partition time and date values for the primary partition. 1. From the iSeries Main Menu, select Define or change the system . 2. From the Define or Change the System display , select Work with system values . 3. From the W ork W ith System V alues display , enter th[...]

  • Pagina 156

    Note: T o locate the console for a secondary partition, go to “ Locating a secondary partition ’ s console ” on page 138. 1. Convert the time and date of the SAL entry for the failing item that you replaced to the primary partition ’ s time and date by using the conversion procedur e “ Converting secondary partition time and date to prima[...]

  • Pagina 157

    1. Go to the console of the primary partition. 2. From the SST or DST display , select the Work with system partitions option. 3. At the W ork with System Partitions display: a. Record the partition manager r elease. b. Record the number of partitions. c. Select Display partition information . 4. At the Display Partition Information display , selec[...]

  • Pagina 158

    Work with Partition Status System: S1021B9M Type options, press Enter. 1=Power on 3=IPL restart 7=Delayed power off 8=Immediate power off 9=Mode normal 10=Mode manual 11=Mode auto 12=Mode secure A=Source A B=Source B C=Source C D=Source D Partition IPL IPL Sys IPL Reference Opt Identifier Name Source Mode State Action Codes _ 0 PRIMARY B Manual On [...]

  • Pagina 159

    The following panel type functions are available to the primary and secondary partitions with some restrictions as cover ed in previous topics. v 1 = Power on Use this option to start an IPL on a secondary partition that is in the off state. v 3 = IPL restart CAUTION: Using this option may cause damage to system and user data. Use this option to st[...]

  • Pagina 160

    v 7 = Delayed power off Use this option to power off a partition that has finished an IPL and is up and running. This option is similar to a white button power off fr om the panel. The system will attempt to write changed data to disk units, but the operating system may not reach a normal job termination. This may cause an abnormal IPL on the next [...]

  • Pagina 161

    v 33 = Reorder SPCN addressing Use this option to put the rack addresses in the corr ect order to show their position in the System Power Control Network (SPCN) after adding or r emoving racks. v 34 = Force CPM or MSD IPL retry If enabled, use this option to retry a continuously power ed main storage (CPM) or MSD IPL if the previous attempt has hun[...]

  • Pagina 162

    v A console log is kept for guest partitions, and can be viewed using option 10 on the Display Partition Information menu v A debug command may be sent to a guest partition using hidden option 14 on the W ork with Partition Configuration menu Determining if the system has guest partitions This procedur e instructs the user on how to determine if th[...]

  • Pagina 163

    partition ’ s console. The host partition ’ s console, the guest partition ’ s console session and the guest partition ’ s operating system ’ s console are all dif ferent console sessions. This procedur e instructs the user on how to determine the partition ID and partition name of the hosting partition of a guest partition. 1. Go to the [...]

  • Pagina 164

    8. From the Display HSL Information screen select F8 (Follow leading port). This changes the information to that of the next resour ce on the HSL loop starting from cable port 0. Smaller system models may have an internal I/O r esource before going to the first I/O tower on the HSL loop. 9. Select F8 (Follow leading port) to display the HSL informa[...]

  • Pagina 165

    1. From the Logical Har dware Resour ces display , select the Display System Information option. 2. Record the local system type and local system serial number with the information you recor ded for the system ’ s HSL I/O bridge resource name, HSL loop number , type-model, and serial number (See the procedur e “ Determining if a tower is config[...]

  • Pagina 166

    but you may not be able to perform all service procedur es on resour ces in the tower unless the Owner system is also the SPCN (power) controlling system of the tower . 7. Are the Local system type and Local system serial number the same as the system type and system serial number you recor ded as the owner of the HSL I/O bridge resour ce? v Ye s =[...]

  • Pagina 167

    9. Record the HSL loop number and Resource name for the HSL I/O bridge resour ce from the Display HSL Information display . 10. Select the function Display system information from the Display HSL Information display . 11 . Record the local system type and local system serial number with the HSL I/O bridge resour ce and the HSL loop number you recor[...]

  • Pagina 168

    Switching ownership of a tower ’ s switchable resources It may be necessary for the local system to take or release ownership of a switchable resour ce. Y ou can use the T ake/release ownership option on the Select I/O Debug Function display to have the local system take ownership of a resour ce or to have the local system release its ownership o[...]

  • Pagina 169

    11 . From the Select I/O Debug Function display , select the T ake/release ownership option. The following display appears: Note: If you select option two to release ownership of the r esource and another system currently owns it, the following message appears at the bottom of the screen: Select I/O Debug Function Resource nam e...........: BC06 Ty[...]

  • Pagina 170

    Ownership of this resource cannot be released. It is owned by another system. 12. Record the type-model and the serial number of the HSL I/O bridge resource if you have not already done so. 13. Press Enter to confirm r eleasing the resour ce. 14. Move to the console of the other system that can take ownership of the switchable resour ces in the tow[...]

  • Pagina 171

    Attention: Perform this procedur e only if you are not able to end the Cluster Resource Gr oup (CRG) using the HSL OptiConnect user interface. CRG problems may occur as the result of using this pr ocedure when the HSL OptiConnect user interface is available. 1. Move to the console of the power controlling system of the tower . 2. Sign on to System [...]

  • Pagina 172

    This ends the procedure. 158 Service Functions V5R2[...]

  • Pagina 173

    Chapter 5. Control Panel Functions V alues for IPL types, key modes, and speeds . . . 159 Control Panel Functions (Models 150, 170, 250, 4xx, 50x, 51x, 530, 53S, 6xx, 7xx, SB1, and Sxx) .... 1 6 0 W ays to access the control panel (Models 150, 170, 250, 4xx, 50x, 51x, 530, 53S, 6xx, 7xx, SB1, and Sxx) .............. 1 6 2 Control panel function des[...]

  • Pagina 174

    T able 15. IPL speeds (continued) IPL speed Action or description Details S: Slow override for one IPL. Full hardware diagnostics r un. Use whenever hardwar e is changed, for intermittent hardwar e failure, and on the first installation IPL. The following diagnostics are run: v Main storage tests. v CEC Inter-chip interface tests (wir e test). v Ex[...]

  • Pagina 175

    T able 16. Control panel (8-character) function codes (continued) Function code Function selected 06 Disable CPM. 07 Pressing the Enter button allows execution of the following subfunctions to r estore system power and perform concurrent maintenance: ** Cancel Request 01 System Power On 02 Fan Power Off 03 Bulk Power Off 04 Fan Power On 05 Bulk Pow[...]

  • Pagina 176

    T able 16. Control panel (8-character) function codes (continued) Function code Function selected 63 System status SRC trace. 64 Service processor diagnostic status SRC trace. 65 Deactivate remote service. 66 Activate remote service. 67 Disk unit IOP r eset/reload; enabled only by specific disk unit SRCs. 68 Concurrent Maintenance power domain Powe[...]

  • Pagina 177

    When first selected, function 01 displays the current IPL type. Once function 01 is selected, use the Enter button to toggle between the IPL type and IPL speed, as shown in T able 17, (each ( _ ) repr esents 1 character). T able 17. Function 01 on systems with an electronic keystick Function/data Action or description 0 1______ Use the Increment or[...]

  • Pagina 178

    T able 19. Function 02 Select IPL T ype on Powered-on systems with an electronic keystick Function/data Action or description 0 2______ Use the Increment or Decrement buttons to scr oll to function 02. 0 2___A__ Press Enter once to start Function 02. Use the Increment or Decrement buttons to scr oll through the valid IPL types: A, B, C, and D. Pres[...]

  • Pagina 179

    For powered-off systems without a keystick, function 02 is used to select the IPL type and IPL speed indicators. T able 22 shows an example of the sequence for powered-of f systems without a keystick. T able 22. Function 02 Select IPL T ype and IPL Speed on Systems without an Electronic Keystick Function/data Action or description 0 2______ Use the[...]

  • Pagina 180

    1. Power on the system. 2. Press the Incr ement ( ↑ ) or Decrement ( ↓ ) button on the contr ol panel to display Function 04. Press Enter on the contr ol panel. 3. Do all of the following lights on the system control panel go on? v The Processor Active/Activity light v The Processor Activity Select lights v System Attention light v Power On lig[...]

  • Pagina 181

    T able 23. Function 06 Disable CPM (continued) Function / value Action or description 0 6___D__ Use the Increment or Decrement buttons to display option D (Disable). 0 6____00 Press Enter to perform the Disable CPM operation. W ith the 00 displayed the operation was successful (the SPCN interface is operational and the Disable message will be sent)[...]

  • Pagina 182

    If the processing unit is power ed on, this command causes the system to transmit a Rack Power On command to the network. After youcomplete concurrent r epairs, use this function to restor e power to expansion units that are turned of f or faulted off. 02 Fan Power Off Use this function to select a concurrent fan power of f operation. SPCN responds[...]

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    Functions 09 to 10 – Reserved: These functions are r eserved for future contr ol panel operations. Functions 1 1 to 19 – System Reference Code: Functions 1 1 though 19, if enabled, repr esent the words of the SRC. Y ou should r ecord SRC information for error r eporting. For more information on interpr eting SRCs, go to Chapter 6, “ System Re[...]

  • Pagina 184

    T o exit DST and r eturn to the operating system, select the Resume operating system display option on the Use Dedicated Service T ools (DST) display . For more information, see Chapter 1, “ Dedicated Service T ools (DST) ” on page 1. Function 22 – Dump Main Storage: This function dumps main storage and processor data to the disk. Note: Prior[...]

  • Pagina 185

    Service functions 50 through 99 ar e enabled when you select Manual mode and enter function 25 (service switch 1), then function 26 (service switch 2). Subfunctions are used with Functions 51 and 54 thr ough 64. Y ou can disable the service functions by selecting and entering either function 25 (service switch 1) or function 26 (service switch 2). [...]

  • Pagina 186

    is found on system bus 1. Using this function helps determine the status of the load source IOP at the time of failure. T o view data, display one wor d (4 bytes or 8 digits) at a time by selecting and entering a subfunction number from 00 to 3F . See “ Low-level debug and data collecting procedur es ” on page 131 for mor e information. Functio[...]

  • Pagina 187

    Function 63 – System Status SRC T race: The system status SRC trace is a copy of the last 25 status SRCs (those that are usually associated with the IPL sequence or the power-of f sequence). Enter a subfunction between hexadecimal 00 and 18 to look at the status SRCs in sequential order . The most r ecent SRC (the last status SRC) appears at subf[...]

  • Pagina 188

    Control panel functions (Models 270, 8xx, SB2, SB3, and 890) The control panel functions and descriptions ar e listed in T able 16 on page 160. For more details about the functions, begin at “ Contr ol panel function descriptions (Models 270, 8xx, SB2, SB3, and 890) ” on page 177. Notes: 1. Some control panel functions might not be available on[...]

  • Pagina 189

    T able 26. Control panel (32-character) function codes (continued) Function code Function selected 51 System processing unit status; displays the following values: B0 r egister contents, Next Instruction Address (NIA), and curr ent T ask Dispatching Element (TDE) contents 52 System processing unit start. 53 Activates, deactivates, and queries the R[...]

  • Pagina 190

    A Power On Light v A blinking light indicates power to the unit. v A constant light indicates that the unit is up and is working. B Power Push button C Processor Activity D System Attention E Function/Data Display F Increment and Decr ement buttons G Enter Push button A Power On Light v A blinking lig[...]

  • Pagina 191

    F Increment and Decr ement buttons G Enter Push button H Mode Selects J Electronic Keystick Slot K Secure L Auto M Normal N Manual If your control panel looks like Figur e 77 on page 176, before you can use F Increment and Decr ement buttons and the G Enter push button, you need to press ?[...]

  • Pagina 192

    T able 27. Function 01 on systems with a keystick Function/data Action or description 01______________ ________________ Use the Increment or Decr ement buttons to scroll to function 01. 01__A_____V=F___ ________________ V alid IPL types are A, B, C, and D. V alid IPL speed displays ar e F, S, SE, V=F, or V=S . 01______________ ________________ Use [...]

  • Pagina 193

    T able 29. Function 02 select IPL type on powered-on systems with a keystick (continued) Function/data Action or description 02______________ ________________ Press Enter to select the IPL type and exit function 02. 01______________ ________________ Use the Increment or Decr ement buttons to scroll thr ough the control panel functions. T able 30 sh[...]

  • Pagina 194

    T able 31. Function 02 select IPL type and logical key mode on powered-on systems without a keystick (continued) Function/data Action or description 02__A<_M________ ________________ Press Enter to start function 02. v The current IPL type is displayed with a pointer . v The current logical key mode is displayed. 02__B<_M________ ____________[...]

  • Pagina 195

    T able 32. Function 02 select IPL type, logical key mode, and IPL speed on powered-off systems without a keystick (continued) Function/data Action or description 02__B__N____S_<_ ________________ Use the Increment or Decr ement buttons to scroll thr ough the IPL speeds. 02______________ ________________ Press Enter to select the IPL speed and ex[...]

  • Pagina 196

    Function 05 – SPCN SRC: Function 05 displays information about power faults and provides informational r eference codes during disk-unit concurr ent maintenance procedur es. The format for this function is as follows: Function 06: This function is reserved. Function 07: Use this procedure to perform Function 07 operations by using the system cont[...]

  • Pagina 197

    T able 33. SPCN functions in function 07 (continued) AB Support-directed procedure only . AC Support-directed procedure only . Figure 79 shows the diagram for function A6 or A8 on a Non-System unit panel and function A8 on a System unit panel.. 3. Use the Increment ( ↑ ) or Decr ement ( ↓ ) buttons to select the frame on which to perform the fu[...]

  • Pagina 198

    v If a non-system unit address was selected in step 3 on page 183, the non-system unit panel should be blinking and displaying data as shown in Figure 79 on page 183. a. Use the Increment ( ↑ ) or Decr ement ( ↓ ) buttons on the system unit control panel to select the correct configuration ID fr om the table in step 5 on page 183 ( 07nn should [...]

  • Pagina 199

    Function 20 – System T ype, Model, Feature Code, Hardware Level, and IPL Path Description: This function displays the machine type, model, processor featur e code, hardwar e level, and IPL path description in the following format: tmmmcccc________ hhhh____iiiiiiii V alues for t indicate the machine type: 1 9401 2 9402 4 9404 6 9406 V alues for m [...]

  • Pagina 200

    Function 22 – Dump Main Storage: This function dumps main storage and processor data to the disk. Note: Prior to pressing function 22, check to see whether function 34 is available ( 00 shows in the panel after you select function 34). If it is available, then the system is attempting to run a main storage dump IPL. Using function 34 attempts to [...]

  • Pagina 201

    Using Subfunctions: T o work with subfunctions, do the following: 1. Use the Increment or Decr ement buttons to select the appropriate function and press Enter . The function number appears with asterisks (**); for example, 57** . The two asterisks indicate that subfunctions are available. 2. Press the Incr ement button. The first subfunction numbe[...]

  • Pagina 202

    1. Select Function 53 and press Enter to display 53**. 2. Select the function you want to perform (refer to table below). Use the Increment or Decr ement button to scroll to the appr opriate function. Press Enter to display 53nn, where nn is the function that you selected. T able 35. Repeat GARD Functions in Function 53 Function Action or Descripti[...]

  • Pagina 203

    See “ Low-level debug and data collecting procedur es ” on page 131 for mor e information. Function 58 – Setting First Character of the Base Address for the Function 62 Display: See “ Low-level debug and data collecting procedur es ” on page 131 for more information. Function 59 – Setting Second Character of the Base Address for the Fun[...]

  • Pagina 204

    Use this function to activate a remote service session or iSeries Operations Console. This function activates the communications port that is used by remote service or iSeries Operations Console. Function 67 – Disk Unit IOP Reset/Reload: Function 67 is not available for all system types. This function is used to initiate an IOP dump and a disk un[...]

  • Pagina 205

    Chapter 6. System Reference Code (SRC) Information Introduction .............. 1 9 1 S R C f o r m a t s .............. 1 9 1 W o r d 1 - S R C g e n e r a l i n f o r m a t i o n ..... 1 9 3 Identifying SRCs .......... 1 9 3 W ord 2 - System status information ..... 1 9 4 S t a t u s i n d i c a t o r s .......... 1 9 4 System Reference Codes (SRC[...]

  • Pagina 206

    more information on stage thr ee formats or hardwar e stages, see Appendix C of iSeries Licensed Internal Code Diagnostic Aids - V olume 1 . The SRC recor d structure pr ovides information about the machine at the time of the failure. For models 150, 170, 250, 4xx, 50x, 51x, 530, 53S, 6xx, 7xx, SB1, S10, S20, S30, and S40, SRCs may consist of up to[...]

  • Pagina 207

    Notes: 1. Select Function 20 to display iSeries machine type, model number , and processor featur e code. 2. For Functions 14 through 19, data might not display for some SRCs. Word 1 - SRC general information W or d 1 is the 8-digit SRC. The SRC includes a 2-byte unit reference code (URC) and variable length configuration and supporting data. The U[...]

  • Pagina 208

    T able 38. General System Reference Codes (SRCs) (continued) Problem SRC Description B9xx xxxx Operating system machine check (See iSeries OS/400 Diagnostic Aids ) Operator intervention A1xx xxxx Operation interruption by service processor A6xx xxxx Operation intervention by LIC A9xx xxxx Operation interruption by operating system IPL status C1xx x[...]

  • Pagina 209

    6 Debug data exists, full dump (main storage and hardwar e data) 7 Debug data exists, extended dump (main storage, hardwar e data, and destructive data) 8 Debug data exists; dump failed after writing segment identifier (SID) 82 to disk 9 No debug data exists, destructive data access failed A No debug data exists, main storage dump failed B No debug[...]

  • Pagina 210

    T able 39. IPL type indicator (models 150, 170, 250, 4xx, 50x, 51x, 530, 53S, 6xx, 7xx, SB1, S20, S30, and S40) IPL T ype A IPL T ype B IPL T ype C IPL T ype D Power-on IPL A B C D P r o g r a m m e d I P L 1234 Function 3 IPL 5678 MSD IPL 9 E F N/A Unknown IPL type (Service Processor has been reset) 0000 A Power-on IPL (first row in the table) inc[...]

  • Pagina 211

    T able 38 on page 193 shows how SRCs are grouped. The SRC is a variable length structur e. The SRCs are displayed as a sequence of wor ds that may be displayed by selecting differ ent control panel functions. Function 1 1 is shown automatically when an SRC is shown. Y ou may select additional functions through function 20 by using the Increment/Dec[...]

  • Pagina 212

    RRRR Unit refer ence code ssss Serial number of failing unit tttt Outboard failing unit type number (for example, 9337) TTTT T ype number or card identification number (hex 2xxx thr ough 9FFF) uuuu Unit specific data V Additional SRC information exists ZZZZ Reserved Pxxx Machine type and model, where P is the machine type and xxx is the model: v If[...]

  • Pagina 213

    cccc LIC Component Reference Code (CRC). Identifies the LIC component and subcomponent that generated the SRC. pppp LIC Program Refer ence Code (PRC). Identifies the LIC class or component that generated the SRC and the specific error detected. qqqq LIC Program Refer ence Code Qualifier . SRC words found at functions 15-3 through 19-3 or 15-3 and 1[...]

  • Pagina 214

    03 Exception Mgmt 04 IPL 05 Process Mgmt 06 Resource Mgmt 07 Modula – 2 Support 08 LID Manager 09 Link Loader 0B Authority 10 T asking / Queueing 11 Machine Facilities 12 Database 13 Journal 14 Reclaim 15 T ranslator 16 Source/Sink 17 Common Error T ypes 18 Power IPL status 19 MUTEX 20 – 27 Hardwar e-related err ors 30 MSD from Hypervisor 40 IP[...]

  • Pagina 215

    77 I/O HRI 78 Private Address Space Envir onment CE Remote DST CF Optical I/O Subcomponent F1 Hypervisor FD LIC Error Each refer ence code is divided into these sections: v Description v Service recovery action v Service problem analysis pr ocedure T o determine the meaning and service action for the SRC, use the “ Diagnostic Aids ” or the “ [...]

  • Pagina 216

    C1xx 1006 Service processor ROS loading RAM fr om MFIOP dir ected device C1xx 1007 Service Processor ROS r etrying attempt to load RAM from MFIOP directed device C1xx 1008 Service Processor ROS attempting to load RAM fr om non-MFIOP dir ected device C1xx 1009 Service Processor ROS r etrying attempt to load RAM from non-MFIOP directed device C1xx 10[...]

  • Pagina 217

    C100 D009 LIC (system) running initialization C200 1xxx Secondary Partition Early IPL Initialization Phase C200 1 100 Adding partition resour ces to the secondary configuration C200 1 1FF Partition resour ces added successfully C200 2xxx Secondary Partition SPCN T ower Power ON Phase C200 1200 Checking if IPL is allowed C200 12FF Partition IPL is a[...]

  • Pagina 218

    C200 4300 Preparing connection to load sour ce device C200 43FF Load source device is connected C200 5xxx Secondary Partition Main Storage Dump Phase C200 5100 Preparing to initiate MSD phase C200 51 10 Loading SID 82 from load sour ce device C200 51 15 MSD Phase I C200 5120 W riting processor r egisters into SID 82 C200 5125 MSD Phase II C200 5130[...]

  • Pagina 219

    C200 7xxx Secondary Partition Load Source Device Disconnection Phase C200 7100 Disconnecting from load sour ce device C200 71 10 Preparing to r emove the load source IOP from the primary partition C200 7120 Load source IOP has been successfully removed fr om the primary partition C200 71FF Load source is successfully disconnected C200 8xxx Secondar[...]

  • Pagina 220

    C600 3913 LIC is initializing the Load Source IOP messaging functions C600 3914 LIC has detected a Load Source IOP problem and is r esetting the IOP , or the IOP has r equested a reset after an internal Flash memory LIC update C600 3915 LIC has initiated the Load Source IOP self-load C600 3916 During self-load, the Load Source IOP signalled LIC tha[...]

  • Pagina 221

    C600 4017 Initialize RM (component) process management C600 4018 Initialize error log C600 4019 Restart the service processor C600 4020 Initialize machine services C600 4021 Initialize performance data collector C600 4022 Initialize event management C600 4023 Create MI boundary manager tasks C600 4024 Disable CPM C600 4025 Initializes battery test [...]

  • Pagina 222

    C600 4055 Authority recovery is r unning C600 4056 Journal recovery is r unning C600 4057 Database recovery is r unning C600 4058 Journal synchronization is r unning C600 4059 Commit recovery is r unning C600 4060 Database initialization is running C600 4061 Journal IPL clean up is running C600 4062 Commit initialization is running C600 4064 System[...]

  • Pagina 223

    C600 4272 ASP overflow recovery C600 4300 Static paging is available for the link loader C600 4301 Applying temporary PTFs. If the IPL stops at this point, you might need to install the Licensed Internal Code again. C600 4302 Applying modules. If the IPL stops at this point, you might need to install the Licensed Internal Code might again. C600 430[...]

  • Pagina 224

    C6xx 441 1 Attended DASD checker started C600 4412 Storage management recovery started C600 4414 LIC log started C600 4416 Shutdown or programmed (CPM-r elated) IPL has started End of CPM IPL SRCs. The following are DST SRCs for Attended IPLs . C600 4500 V erifying network attributes C600 4501 Looking for the console C600 4502 Starting DST display [...]

  • Pagina 225

    C600 4508 V erifying system password (if DASD check OK) C600 450A Starting ’ after DST ’ DASD checker C600 450C DST IPL status End of DST SRCs for Unattended IPLs. C600 4A57 Parallel database recovery is at Pass 1 C600 4A60 Parallel database initialization is at Pass 1 C600 4B57 Parallel database recovery is at Pass 2 C600 4B60 Parallel databas[...]

  • Pagina 226

    C900 2920 Library and object information repository (OIR) cleanup C900 2925 V erify POSIX** root directories C900 2930 Database cross-r eference C900 2940 Console configuration C900 2950 Install complex objects C900 2960 Sign on processing C900 2965 Software Management Services (SMS) initialization C900 2967 Applying PTFs C900 2968 IPL options C900[...]

  • Pagina 227

    C900 2A90 Starting system jobs C900 2A95 Abnormal W ork Contr ol Block T able cleanup C900 2AA0 Damage Notification C900 2AA1 This recovery step either r olls back or completes certain uncompleted Database operations that were r un under Commitment Control C900 2AA2 This recovery completes certain Journal operations that wer e in progr ess when the[...]

  • Pagina 228

    C900 2F00 IPL Complete Operating system initialization is complete when the sign-on screen displays on the console. General status SRCs The following list contains general status SRCs listed in numerical order . The xx that is used in the SRCs repr esents a hexadecimal number further defining the code. Status Function Performed D100 8000 Service Pr[...]

  • Pagina 229

    D6xx 0298 System shutdown started D6xx 0299 System shutdown status D6xx 0483 Power failed; delay timer is running D6xx 0484 MI run in pr ogress D6xx 5500 System shutdown status; attempting to delete information from the disk subsystem cache D6xx 5501 System shutdown status; indicates that the information from the disk subsystem cache was deleted su[...]

  • Pagina 230

    216 Service Functions V5R2[...]

  • Pagina 231

    Chapter 7. Initial Program Load (IPL) Information I P L t y p e , m o d e , a n d s p e e d o p t i o n s ...... 2 1 7 I P L s p e e d r e c o m m e n d a t i o n s ....... 2 1 7 Methods to perform IPL .......... 2 1 7 Alternate installation IPL ......... 2 1 8 I P L s e q u e n c e ............. 2 1 8 Service processor initialization ....... 2 1 8[...]

  • Pagina 232

    T able 43. Methods to perform IPL (continued) Methods Description F03 Attention: No system shutdown is performed before the IPL. The use of this function can cause loss of data. Control panel Function 03 starts a Load IPL. This dif fers from a POR IPL because no power off and power on sequence is done. This means a system shutdown is not performed [...]

  • Pagina 233

    v IPL parameters – IPL mode – Switch setting – Power control status – Power-on cause v System vital product data (VPD) v T ime of day Abnormal ending The service processor ends an IPL when a condition is detected that prevents the base machine from doing work. If an IPL stops, an SRC appears on the control panel, and the System Attention li[...]

  • Pagina 234

    v Hardwar e errors. If hardwar e errors occur during the Licensed Internal Code initialization step, the IPL ends. If the hardwar e error is associated with the file, you might need to install the Licensed Internal Code again. At any point in the Licensed Internal Code initialization phase, errors that end machine processing during an IPL can occur[...]

  • Pagina 235

    v Data in multiple formats v RAS error information and bus level asynchr onous log report v Device driver reported r ecords v Some dumps and trace data v V olume information (statistics) data records A formatted printout of the product activity log recor ds is available by using the Product activity log option fr om the Start a Service T ool displa[...]

  • Pagina 236

    222 Service Functions V5R2[...]

  • Pagina 237

    Chapter 8. Licensed Internal Code Licensed Internal Code (LIC) introduction .... 2 2 3 Fixes and cumulative PTF packages ...... 2 2 3 Cumulative PTF packages ........ 2 2 4 PSP listings ............. 2 2 4 Licensed programs .......... 2 2 4 Displaying Licensed Internal Code fixes .... 2 2 4 Code naming conventions ......... 2 2 5 Utilities to Insta[...]

  • Pagina 238

    If a cumulative PTF package was not applied to the system in the last three months, instruct the customer to load the most r ecent cumulative PTF package. T o display the cumulative PTF packages that are on your system, see “ Displaying OS/400 PTFs ” on page 293. Cumulative PTF packages PTFs are stacked on the cumulative PTF r emovable media in[...]

  • Pagina 239

    Code naming conventions The following table lists the names and descriptions of the Licensed Internal Code (LIC) code groups that can be loaded: T able 44. Example Licensed Internal Code group names Group Name Description AJDG301 System Licensed Internal Code AJEDA00 Common multiple function I/O processor LIC AJENV00 Magnetic storage device LIC AJG[...]

  • Pagina 240

    Utility to install Licensed Internal Code Introduction Installing the Licensed Internal Code erases all information on the load-source disk unit, makes the data on the remaining disk units (including customer data) inaccessible, and copies the Licensed Internal Code from r emovable media to the load-source disk. The system disk units might not be a[...]

  • Pagina 241

    3. Attention : The Install Licensed Internal Code and Initialize System option destroys all data on the system, including customer data. Select the Install Licensed Internal Code and Initialize System option from the Install Licensed Internal Code display . 4. When the Install Licensed Internal Code - Confirmation display appears, press F10 to cont[...]

  • Pagina 242

    3. Attention : The Install Licensed Internal Code and Initialize System option destroys all data on the system, including customer data. Be sure to select the Restor e Licensed Internal Code option from the Install Licensed Internal Code display . Select the Restore Licensed Internal Code option fr om the Install Licensed Internal Code display . No[...]

  • Pagina 243

    Chapter 9. System Architecture and Configuration H a r d w a r e i n f o r m a t i o n .......... 2 3 0 System power overview .......... 2 3 0 Power supply ............ 2 3 0 Battery power unit .......... 2 3 0 System Power Control Network (SPCN) . . . 231 SPCN power components ....... 2 3 1 Primary node ........... 2 3 1 Secondary node .......... [...]

  • Pagina 244

    Ethernet/IEEE 802.3 transceiver adapter cable a n d c a r d w r a p ............ 2 6 4 Facsimile adapter cable wrap connector wiring 265 DDI transceiver adapter cable and card wrap 265 PCI communications card wrap connector wiring ............... 2 6 6 Communications signal voltage levels ..... 2 6 7 Hardware information The iSeries system consists[...]

  • Pagina 245

    System Power Control Network (SPCN) The SPCN is a concept of power distribution and control for the iSeries system that makes it easier to add new system hardwar e units. Problems that ar e reported to the operating system by the SPCN are logged. Y ou can work with the SPCN information by selecting System Power Control Network (SPCN) under the Hard[...]

  • Pagina 246

    In a stage 2 ’ white box ’ frame , the secondary nodes can be located in the PCC and the ac module of the rack-mounted units. In a stage 2 ’ black box ’ frame , the secondary node is in the ac module. In a stage 3 system (V ersion 4 Release 1 minimum) , the secondary nodes ar e located in the bulk power supplies, on a card, or on a backplan[...]

  • Pagina 247

    Note: For more information on har dware service manager , see Chapter 2, “ Hardwar e Service Manager ” on page 45. When you select the System power control network (SPCN) option on the Har dware Service Manager display , the first System Power Control Network display shows advisory information. It informs you that there might be a delay befor e[...]

  • Pagina 248

    The fields in this display have the following meanings: Battery capacity test This field shows the status of the system-initiated periodic battery capacity test, either enabled or disabled. When used with the F6 key , it allows you to enable or disable the system-initiated periodic battery capacity test. If the field is already enabled, F6 disables[...]

  • Pagina 249

    Serial number This field shows the serial number of the frame or unit. Fault This field indicates whether a power fault currently exists on that frame or unit. Y ou can find information on the fault in either a message to the system operator or a power refer ence code on the unit. Write V ital Product Data (VPD) option Y ou can select option 3 (W r[...]

  • Pagina 250

    Display Detail option Y ou can select the Display detail on the System Power Contr ol Network (SPCN) display to show detailed SPCN information about a frame or unit. If you select the Display detail next to the entry for a frame, the following display appears with detailed information about the frame: The fields in this display have the following m[...]

  • Pagina 251

    Model This field shows the model number of the frame. Serial number This field shows the serial number of the frame. Load ID This field shows the load identifier of the frame Licensed Internal Code. Reference code This field shows the error code for the frame. Starting with version 4 r elease 5, this field will always be 0000. Alert status This fie[...]

  • Pagina 252

    The fields in this display have the following meanings: Frame This field shows the frame address. Unit This field shows the SPCN port number to which the rack-mounted unit is connected. In models 270, 7xx, 8xx, SB2, and SB3, this field shows a 1, C, or 0. T ype This field shows the product type of the unit. Model This field shows the model number o[...]

  • Pagina 253

    Last battery capacity test date This field gives the date of the last battery test in the format MM/DD/YY . Last battery capacity test time This field gives the time of the last battery test in the format HH:MM:SS . Next battery capacity test date This field gives the date of the next battery test in the format MM/DD/YY . Next battery capacity test[...]

  • Pagina 254

    Language Support (NLS) invariant character set) show up as a period (.). Y ou must use the scroll keys to view additional data. T est battery option If you select option 7 ( T est battery ) on the System Power Control Network (SPCN) display , the following display appears confirming that you requested the battery interface test. Y ou have the chanc[...]

  • Pagina 255

    If the interface test is successful, a capacity test automatically runs in 24 hours. The capacity test is delayed to allow the battery to become fully charged. Results of the capacity test are logged in the pr oduct activity log. Note: Excessive testing of the battery shortens its useful life. System Interconnect In V5R1, the term High Speed Link ([...]

  • Pagina 256

    v An HSL connection which is either an internal connection or an external HSL cable. v A port from either an adapter on the loop or the controller . Loops start and end on the same port pair of an HSL controller , for example, the A0 and A1 ports. When you view an HSL controller or adapter r esource in HSM, you can select Display detail option to v[...]

  • Pagina 257

    Manager ” on page 45 and Chapter 3, “ Product Activity Log ” on page 99. T able 45. Logical resource naming formats Name Description Example A Disk (device) A1 BC Bus controller BC01 BCC Bus contr oller (expansion adapter) BCC01 BD Bus extender driver BD01 BR Bus extender receiver BR01 BUS Bus BUS01 CC Communications IOP CC01 CEC System (logi[...]

  • Pagina 258

    T able 46. Packaging resource naming formats (continued) Name Description Example DE Device enclosure (rack-mounted) DE01 EE Car d enclosure (enclosure-mounted) EE01 EMD Device (enclosure-mounted) EMD01 EMP Control panel (enclosure-mounted) EMP01 FR Frame FR01 SD Stand-alone device SD001 SYS System (packaging)* SYS01 * A system resource (SYS) is a [...]

  • Pagina 259

    T able 47. Single-port communications adapter card wrap connector (continued) . This adapter wrap connector is also used for the 25-pin D shells on the two port adapter cable. Communications adapter card wrap connector Connector pin V .24-RS232 adapter card X.21 adapter card V .35 adapter card 9 to 1 1,17 9 DCERS Not Used CD 10 cable ID 2 10 CID 2 [...]

  • Pagina 260

    T able 48. High speed communications (continued) W rap connector pin to pin Connector pin Signal destination 29 to 27 29 RCLK B to DTE clock B 34 to 20 34 TD B to RD B 35 to 39 35 DTR B to DSR B 36 to 38 36 DTR A to DSR A 37 to 18 37 RD A to TD A 38 to 36 38 DSR A to DTR A 39 to 35 39 DSR B to DTR B 40 to 10 40 TCLK A to DTE clock A 41 to 27 41 TCL[...]

  • Pagina 261

    T wo-port communications adapter card and wrap connector wiring T able 51. T wo-port 232/ac dc W rap connector pin to pin Connector pin EIA 232 or V .24 EIA 366 or V .25 X.21 1 Cable ID (CID) 3 1 CID 3 P1 CID 3 P1 CID 3 P1 2t o3 2 X DP 1 N o tU s e d X D - AP 1 3t o2 3 R DP 1 P W IP 1 R D - AP 1 4 to 38 4 DSR P1 Not Used IND-A P1 5 to 6, 18 5 DCERS[...]

  • Pagina 262

    T able 51. T wo-port 232/ac dc (continued) W rap connector pin to pin Connector pin EIA 232 or V .24 EIA 366 or V .25 X.21 38 to 4 38 DTR P1 Not Used CTL-A P1 39 to 21 39 RA TE P1 NB1 P1 CTL-B P1 4 0 4 0 C I D2P 1 C I D2P 1 C I D2P 1 4 1 4 1 C I D1P 1 C I D1P 1 C I D1P 1 4 2 4 2 C I D0P 1 C I D0P 1 C I D0P 1 43 to 31, 45 43 Not Used Not Used Not Us[...]

  • Pagina 263

    T able 52. ISDN (continued) W rap connector pin to pin Connector pin ISDN 22 to 23, 35 22 Not Used 23 to 22, 35 23 Not Used 24 to 25, 37 24 Not Used 25 to 24, 37 25 Not Used 26 to 27 26 -XMIT TE DSHL (-DA T A IN) 27 to 26 27 -RCV TE DRIVER (-DA T A OUT) 28 to 32 28 Not Used 29 to 16, 30 29 RES 30 to 16, 29 30 Not Used 31 to 43, 45 31 RES 32 to 28 3[...]

  • Pagina 264

    T able 53. T wo-port communications adapter cable wiring (continued) 50-pin connector Port 1 DTE connector number Port 2 DTE connector number 7 21 Not Used 8 Not Used Not Used 9 Not Used 2 10 Not Used 3 1 1 Not Used 6 12 Not Used Not Used 13 Not Used 1 1 14 Not Used 19 15 Not Used 20 16 Not Used 8 17 Not Used 7 18 17 Not Used 19 4 Not Used 20 5 Not[...]

  • Pagina 265

    T able 53. T wo-port communications adapter cable wiring (continued) 50-pin connector Port 1 DTE connector number Port 2 DTE connector number 47 Not Used 1 48 Not Used 10 49 Not Used 12 50 Not Used 13 RJ-45 cable wrap connector T able 54. RJ-45 cable wrap connector Description W rap connector pin to pin +RCV_TE DRIVER (+DA T A_OUT TO +XMIT_TE DSHL [...]

  • Pagina 266

    T able 55. V .24 communications adapter remote power-on cable (continued) Signal designation Interchange circuit number Adapter connector pin number DCE connector pin number Notes: 1 Cable ID 1, 2, 4 is connected to common return pin 7 only at the DTE connector end and is not connected at the DCE end. 2 The V .24 cable wrap connector is used with t[...]

  • Pagina 267

    Stage 1 V .24/X.21bis cable wrap connector wiring T able 57. V .24/X.21bis cable wrap connector wiring Signal designation W rap connector pin to pin T ransmit data to receive data A 2 to 3 R T St oC T S 4t o5 DTR to DSR 20 to 6 Data signal rate selector to carrier detector 23 to 8 DTE clock to RSET DCE, (TSET) 1 24 to 17 (15) Select standby to TSET[...]

  • Pagina 268

    T able 59. EIA 232 advanced PCI communications cable (continued) Signal designation Adapter connector pin number DCE connector pin number T ransmitter Clock (TCLK) 29 15 Reciver Clock (RCLK) 26 17 Data terminal ready (DTR) 4 20 Ring Indicate (RI) 31 22 EIA 232 advanced wrap connector wiring T able 60. EIA 232 advanced wrap connector wiring Signal d[...]

  • Pagina 269

    T able 61. EIA-232/X.21bis communications adapter cable (continued) Signal designation Interchange circuit number Adapter connector pin number DCE connector pin number Calling indicator 125 27 22 Cable ID 1, 4 common return 102 (17, 33, 7) 7 Notes: 1 Cable ID 1, 4 is connected to common return pin 7 only at the DTE connector end and is not connecte[...]

  • Pagina 270

    T able 63. EIA-232/X.21bis cable wrap connector wiring (continued) Signal designation W rap connector pin to pin Data signal rate selector to carrier detector 23 to 8 DTE clock to RSET DCE, (TSET) 1 24 to 17, (15) Select standby to TSET 1 11 t o 1 5 Note: 1 Some cables do not contain the Select Standby to TSET wrap. In these cables, DTE Clock wraps[...]

  • Pagina 271

    T able 65. V .36/EIA 449 high speed communications adapter cable wrap connector wiring (continued) Signal designation W rap connector pin to pin D T RBt oD S RB 3 0t o2 9 R TS A to CTS A and RLSD A 7 to 9,13 R TS B to CTS B and RLSD B 25 to 27,31 TSET A (DTE) to TSET A (DCE) RSET A 17 to 5,8 TSET B (DTE) to TSET B (DCE) RSET B 35 to 23,26 Remote lo[...]

  • Pagina 272

    T able 68. V .24 advanced PCI communications cable (continued) Signal designation Adapter connector pin number DCE connector pin number Received data (RD) 6 3 Request to send (R TS) 2 4 Ready for sending (CTS) 33 5 Data set ready (DSR) 15 6 Signal Ground (SGND) 7,27 7 Received line signal (carrier) detector (CD) 20 8 T ransmitter Clock (TCLK) 29 15[...]

  • Pagina 273

    T able 70. V .35 advanced PCI communications cable (continued) Signal designation Adapter connector pin number DCE connector pin number Data set ready (DSR) 15 E Carrier detector (CD) 20 F Data terminal ready (DTR) 4 H Ring Indicate (RI) 31 J Local Loop Back (LLB) 21 L Remote Loop Back (RLB) 23 N T est Indicate (TI) 18 NN T ransmitted Data A (TD-A)[...]

  • Pagina 274

    V .35 communications adapter cable T able 72. V .35 communications adapter cable Signal designation Interchange circuit number Adapter connector pin number DCE connector pin number T ransmitted data A, B 103 2, 4 P , S Received data A, B 104 3, 5 R, T Request to send (R TS) 105 17 C Ready for sending (CTS) 106 1 1 D Data set ready (DSR) 107 15 E Re[...]

  • Pagina 275

    T able 74. V .35/High speed communications adapter cable (continued) Signal designation Interchange circuit number Adapter connector pin number DCE connector pin number Data terminal ready 108 36, 35 H T ransmitter signal element timing (DTE) A, B 1 13 10, 27 U, W Ring Indicate (RI) A, B 125 1 1, 28 J Note: Cable ID 1, 0 is connected to common retu[...]

  • Pagina 276

    T able 76. V .36/RS-449 advanced PCI communications cable (continued) Signal designation Adapter connector pin number DCE connector pin number T ransmitter clock B (TCLK-B) 28 23 Received data B (RD-B) 5 24 Request to send B (R TS-B) 1 25 Receiver clock B (RCLK-B) 25 26 Ready for sending B (CTS-B) 32 27 Data set ready B (DSR-B) 14 29 Data terminal [...]

  • Pagina 277

    T able 77. V .36/RS-449 advanced cable wrap connector wiring (continued) Signal destination W rap connector pin to pin SC-GND to RC-GND 37 to 20 X.21 communications adapter cable T able 78. X.21 Communications Adapter Cable Signal designation Adapter connector pin number DCE connector pin number T ransmitted data A, B 2, 4 2, 9 Received data A, B 3[...]

  • Pagina 278

    T able 81. X.21 advanced PCI communications cable (continued) Signal designation Adapter connector pin number DCE connector pin number CNTL-A 4 3 Received data A (RD-A) 6 4 IND-A 15 5 SET -A 29 6 Signal Ground (SGND) 27,9 8 T ransmitted data B (TD-B) 12 9 CNTL-B 3 10 Received data B (RD-B) 5 1 1 SET -B 28 13 X.21 advanced wrap connector wiring T ab[...]

  • Pagina 279

    T able 84. Ethernet/IEEE 802.3 transceiver adapter cable and card wrap (continued) Interface line name Adapter connector pin number W rap connector pin to pin (normal wrap) W rap connector pin to pin (collision wrap) Data out - circuit shield (DO-S) 1 1 Data in - circuit A (DI-A) 5 5 to 3 Data in - circuit B (DI-B) 12 12 to 10 Data in - circuit shi[...]

  • Pagina 280

    PCI communications card wrap connector wiring T able 87. PCI communications card wrap connector wiring Signal destination W rap connector pin to pin R TS-B to CTS-B 1 to 32 R TS-A to CTS-A 2 to 33 DTR-B to DSR-B, CD-B 3 to 14,19 DTR-A to DSR-A, CD-A 4 to 15,20 RD-B to TD-B 5 to 12 RD-A to TD-A 6 to 13 SGND to SGND 7 to 27 CID(1) to SGND 8 to 27 SGN[...]

  • Pagina 281

    Communications signal voltage levels T able 88. Communications signal voltage levels Interface type OFF voltage level ON voltage level V. 2 4 EIA-232 X.21bis Less than -3 volts More than +3 volts V .35 When terminated by a 100-ohm resistive load, the differ ential voltage (A-B) is 0.55 volts +/- 20%. When terminated by a 100-ohm resistive load, the[...]

  • Pagina 282

    268 Service Functions V5R2[...]

  • Pagina 283

    Chapter 10. Working with Storage Dumps Main storage dump introduction ....... 2 6 9 A u t o m a t i c m a i n s t o r a g e d u m p ....... 2 7 0 Performing a main storage dump to disk (manual M S D ) ................ 2 7 1 Copying a main storage dump ....... 2 7 2 W o r k w i t h c u r r e n t m a i n s t o r a g e d u m p .... 2 7 3 D i s p l a y[...]

  • Pagina 284

    This is a copy of the data that was first stored on the load-sour ce disk, plus a current link map and any MSD data still in main storage. The MSD library allows you to work with copies of MSDs. The contents of the MSD library is stored in auxiliary storage. Y ou can access dumps in the MSD library to assist in problem analysis. For more informatio[...]

  • Pagina 285

    Attention! Unless the current MSD is copied to r emovable media or the MSD library , the dump data in main storage will be lost when the system performs an IPL at the end of the dump process. T o copy the MSD, press the Enter key . When the Main Storage Dump Manager display appears, go to “ Copying a main storage dump ” on page 272. If you sele[...]

  • Pagina 286

    main storage dump or power failure r ecovery (CPM) IPL. Pressing function 34 attempts to retry the IPL such that the original dump is not lost. e. Press Enter on the contr ol panel. 2. Are zer oes displayed on the control panel for mor e than 30 seconds? No Y es ↓ The multiple function IOP or service pr ocessor is not responding to a request fr o[...]

  • Pagina 287

    v When you perform an MSD, access the Main Storage Dump Manager function during the dump process. The Main Storage Dump Occurr ed display appears when the dump data is placed on the load-source disk. If you pr ess the Enter key from this display , the Main Storage Dump Manager display appears. v At any other time, access the Main Storage Dump Manag[...]

  • Pagina 288

    Display main storage dump Use this option to display the current MSD. For mor e information on displaying the current MSD, see “ Main storage dump manager ” on page 30. Copy main storage dump to media If you select the Copy to media option, you must load the removable media. A series of displays appears indicating the progr ess. When the copy f[...]

  • Pagina 289

    v Display an MSD in the MSD library v Delete an MSD from the MSD library v Rename an MSD in the MSD library v Copy an MSD – From the MSD library to r emovable media – From r emovable media to the MSD library Follow the instructions on the displays to work with an MSD copy . Main storage dump status During a main storage dump, the control panel [...]

  • Pagina 290

    MSD status Function performed 1 1 A1xx 300x 1 1 A6xx4404 Main storage dump successful completion. See “ Copying a main storage dump ” on page 272. 1 1 B1xx 4998 or 1 1 B1xx4698 or 1 1 B2xx51 17 A valid main storage dump exists. Perform a complete IPL and try the MSD procedur e again. Note: x can be any hexadecimal character (0 through 9, A thro[...]

  • Pagina 291

    3. Save the main storage dump residue. a. Use SST to enter the Main Storage Dump Manager . b. Use the Main Storage Dump Manager to save the current main storage dump. See “ Copying a main storage dump ” on page 272. Additional help For details on main storage dump information, see the iSeries Licensed Internal Code Diagnostic Aids - V olume 1 i[...]

  • Pagina 292

    10. Save the service processor contr ol storage data (See “ Copying the service processor storage dump to r emovable media (Models 270, 8xx, SB2, SB3, and 890) ” ). Copying the IOP storage dump to removable media (All Models) 1. Load the removable media that is initialized with a SID87 volume ID. Note: If you are using a volume with a dif feren[...]

  • Pagina 293

    Performing an IOP dump using hardware service manager (All Models) Y ou can perform I/O pr ocessor storage dumps by using the I/O debug option on the Logical Hardwar e Resources display (under Har dware Service Manager). Use this utility under the direction of your next level of support. For mor e information on the Hardwar e Service Manager functi[...]

  • Pagina 294

    280 Service Functions V5R2[...]

  • Pagina 295

    Appendix A. OS/400 Operating System DST in OS/400 full paging environment .... 2 8 1 DST in OS/400 limited paging environment . . . 282 System Service T ools (SST) ......... 2 8 2 Accessing system service tools ....... 2 8 2 Selecting SST from the pr oblem handling o p t i o n .............. 2 8 3 Entering the Start System Service T ools (STRSST) c[...]

  • Pagina 296

    v Perform automatic installation of the operating system v W ork with r emote service support v W ork with system partitions v W ork with system capacity v W ork with system security For details on each DST option, see “ DST options ” on page 10. For general information on DST , see Chapter 1, “ Dedicated Service T ools (DST) ” on page 1. D[...]

  • Pagina 297

    Y ou can access system service tools (SST) in two ways: Selecting SST from the problem handling option 1. At the iSeries Main Menu, select the Problem handling option. 2. The Problem Handling display appears. Select the System service tools option. 3. The Start Service T ools (SST) Sign On display appears. T ype in your user ID and password. 4. Pre[...]

  • Pagina 298

    v Licensed Internal Code log - For details, see “ Licensed Internal Code (LIC) log ” on page 29. v Main storage dump manager - For details, see “ Main storage dump manager ” on page 30. v Hardwar e service manager - For details, see Chapter 2, “ Har dware Service Manager ” on page 45. Work with active service tools Select this option fr[...]

  • Pagina 299

    This option reads the contents of a diskette while ignoring diskette sectors with read data CRC err ors. For more information, see “ Read data fr om diskette ” on page 286. v W rite data to diskette This option writes the volume table of contents (VTOC) and data sectors to a new diskette. For more information, see “ W rite data to diskette ?[...]

  • Pagina 300

    Y ou can advance one sector at a time by pr essing F15, or you can return to the previous sector by pr essing F14. Also, you can type over the Starting sector address field. This field gives you direct access to any sector on the diskette. Read data from diskette: Select this option first. This option reads cylinder 0, sector by sector , and cylind[...]

  • Pagina 301

    The contents of sector 1 on cylinder 0, track 0 are displayed first. Y ou can advance one sector at a time by pressing the Enter key , or you can return to the pr evious sector by pressing F14. Also, you can type over the Starting sector address field. This field gives you direct access to any sector on the diskette. Print reports: The Print Report[...]

  • Pagina 302

    The sectors that found read (or CRC feedback r esponse code) errors supply this report after you select the Read data fr om diskette option. The sectors are formatted to provide the sector addr ess (CCHRR – cylinder , head, record), the data set identifier , the hexadecimal data offset into the sector , and the sector contents. Because the data C[...]

  • Pagina 303

    and data set headers; therefor e, you might want summary reports for these areas. If you find r ead errors, you should look at the failing sector summary . For diskettes that are used in save and restor e operations, use the load and dump object dump descriptor summary . 6. If you want to print the sector range report, specify the start and end sec[...]

  • Pagina 304

    v F12 key causes a return to the pr evious display . Y ou can use this key to return through the pr ompts to the first service tool display that has an option that can cancel the service tool. v F16 key always returns contr ol to the System Service T ools (SST) display; it does not cancel the active service tool. Online problem analysis and resolut[...]

  • Pagina 305

    Problem log The problem log contains descriptions for all messages with pr oblem analysis routines. The system operator and other authorized persons use the pr oblem log to manage the problem r ecords that ar e made by Online P AR. Functions that the problem log pr ovides include the following: v Display problem r ecords or print pr oblem records v[...]

  • Pagina 306

    If you have additional messages that are marked with an asterisk fr om the original failure, you can r emove them by doing the following: 1. Close the problem under “ W ork with problem ” (WRKPRB). 2. Display system messages [(DSPMSG QSYSOPR ASTL VL(*INTERMED)]. Run problem analysis by moving the cursor to the message that is marked with an ast[...]

  • Pagina 307

    During the definition of a customer-detected pr oblem, to prevent err ors in the procedur e, the system guides the customer . System units supply a problem analysis (PDP) as the entry point from Online P AR. Once the problem is analyzed to a part, Online P AR determines which general entry PDP is requested, if any . Online P AR generates a symptom [...]

  • Pagina 308

    Information for Solving Problems by Component ″ in iSeries Licensed Internal Code Diagnostic Aids - V olume 1 or iSeries OS/400 Diagnostic Aids . T able 89. T asks to perform before requesting a new OS/400 or LIC AP AR T ask to be performed What to do Location of instructions Determine whether customer-r eported symptom is a problem fixed by a pr[...]

  • Pagina 309

    How to reset an I/O processor card while the system is up and running Resetting an IOP r estarts and reloads that IOP . Use this pr ocedure to recover fr om an intermittent error condition. Note: Y ou can also perform an IOP reset under the hardwar e service manager function (see “ Debug the resour ce ” on page 66). 1. Note: Y ou cannot r eset [...]

  • Pagina 310

    Note: T o end active jobs running on the facsimile IOP , use the ENDF AXSPT command. 2. If a line, IOP , device, network interface (NWI), or nonprogrammable workstation is hung up, varying its configuration description off, then on (in that sequence) provides r ecovery for some intermittent problems. 3. Y ou cannot display or change cryptographic r[...]

  • Pagina 311

    OS/400 Command Function: ENDRMTSPT End remote support ENDSBS End subsystem GO *ALL Lists all menus for system commands GO CMDDSK Go to the disk commands menu GO CMDHDW Go to the hardware commands menu GO CMDHDWRSC Go to the hardware r esource commands menu GO CMDINF Go to the information commands menu GO CMDPTF Go to the PTF commands menu GO CMDPWR[...]

  • Pagina 312

    OS/400 Command Function: STRSST Start the system service tools (see “ System Service T ools (SST) ” on page 282) SNDSR VRQS T est the support link VFYCMN Show the Communications V erification display (see “ V erify communications ” on page 308) VFYOPT V erify optical library unit VFYPR T V erify printer prints a pattern on the printer VFYT [...]

  • Pagina 313

    Commonly used system values QDA TE: QDA TE is the system date. It is composed of the following system values: QYEAR, QMONTH, and QDA Y . A vailable date formats are YMD, MDY , DMY (Y = year , M = month, D = day), or JUL (Julian format). Its value is set fr om the IPL Options display , and is updated when the system value QTIME reaches midnight (000[...]

  • Pagina 314

    CRITMSGUSR: When problem analysis r outines run automatically at the time of a failure (see “ ANZPRBAUT O ” on page 299), this function specifies who is sent a *BREAK message. Use the critical message user function to create an or dered list of user identifiers and user classes. When the system detects a critical condition, it notifies the firs[...]

  • Pagina 315

    program temporary fix option fr om the Program T emporary Fix (PTF) display). These commands use the PTFINSTYP service attribute automatically when you do not specify the T ype field. T o change the value of the PTF install function, type: CHGSRVA PTFINSTYP (*DLYIPL) The system default (*DL YIPL) is to designate all of the PTFs for a delayed type o[...]

  • Pagina 316

    Work with Hardware Products (WRKHDWPRD) Command Introduction The W ork with Har dware Products (WRKHDWPRD) command allows you to work with description labels. The system uses description labels to identify hardwar e. When you run the WRKHDWPRD command, the W ork with Har dware Products display appears with the following options: 1. Display descript[...]

  • Pagina 317

    Perform the following steps before you begin the upgrade: 1. Display and note the IPL type (QIPL TYPE) system value by performing the following: a. On the command line of the iSeries Main Menu, type wrksysval qipltype and press the Enter key . b. T ype 5 in the qipltype field to display the value. Press the Enter key . c. Note the information for l[...]

  • Pagina 318

    7. Compare the label that is attached to the cable or device with the name that appears in the Label column on the printout. v If the label that is attached to the cable or device matches the information in the Label column, do not create a label. v If one of the following occurs, you must create and attach a label to the cable: a. There is informa[...]

  • Pagina 319

    T o update the configuration description label information in the system, perform the following procedur e: 1. Perform an attended IPL: a. Select Manual mode on the control panel. b. Power on the system. c. When the IPL display or the Install display appears, select the Perform an IPL option. 2. The Sign On display appears. Ask the customer to sign[...]

  • Pagina 320

    Press the F17 key to print a worksheet. If a printer is not available, continue the procedur e by noting the information from the displays onto a piece of paper . Note: Do not use the printout from the Display Description Label Locations display . 10. Use the Change Description Label Locations display or worksheet to verify that all of the system c[...]

  • Pagina 321

    Note: It is normal for the resour ce names to change during the upgrade process. Do not use the r esource name information fr om other displays to match the labels. No Y es ↓ The system label information is the same as the (physical) label. Press the F17 key on the Change Description Label display to r equest a printout of the new information for[...]

  • Pagina 322

    If More... appears on the bottom of the screen, scr oll forward to view mor e information. 20. Press the F17 key on the Change Description Label display to r equest a printout of the new information for your recor ds. 21. V erify that the labels on the printout match the labels that are attached to the cables or devices. 22. If you find any errors,[...]

  • Pagina 323

    – Remote communications - SDLC, ISDN, frame relay , and so on – Local area networks - Ethernet, token-ring, wir eless, LocalT alk, and so on – Cryptographic resour ces – Facsimile features v Diagnose and verify communications hardwar e problems and cable pr oblems. v Send test data to the remote equipment to verify corr ect connection. v An[...]

  • Pagina 324

    v Communications/local area network link v W ir eless architecture v Cryptographic architectur e v LocalT alk interfaces When you run these tests, the system displays only that the test completed successfully or failed. Y ou can get additional problem isolation information by running mor e than one test. For example, if the communications cable tes[...]

  • Pagina 325

    For this test the cable must be an IBM cable with a wrap connector plugged in (note that IBM token-ring cables are self-wrapping; no external wrap connector is needed). If this test completes successfully , the communications cable and the communications I/O adapter card ar e operating correctly . If this test fails, the cause of the problem is the[...]

  • Pagina 326

    If the test completes successfully , memory modules on the I/O processor card ar e operational. If the test fails, a memory module on the I/O processor car d is failing. If the memory modules on the card ar e replaceable, exchange the failing memory module. Otherwise, exchange the communications I/O processor car d. Communications Port A modem and [...]

  • Pagina 327

    If this test fails and all other devices on the line are operating corr ectly , one of the following could be the problem: v The remote device that is being tested v The remote modem v The cabling at the remote site If this test fails and all devices on the line are not operating corr ectly , r un the cable, modem, and I/O adapter tests in the orde[...]

  • Pagina 328

    run the I/O adapter tests in the or der they are listed on the display for further problem analysis. If this test completes successfully , the adapter and radio link work successfully with the test configuration. If you performed this test after an Echo back test on radio connection using system configuration test failed and this test passed, a con[...]

  • Pagina 329

    Note: When you have completed testing the external cryptographic hardwar e, you must perform the Reset Processor and Exit function to r estart the encryption subsystem. v Security Interface Unit Cable W rap T est: This test verifies the correct operation of the security interface unit cable. If this test completes successfully , the security interf[...]

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    must run the test fr om a workstation that is not attached to the I/O adapter you are testing. T o run this test, you must have more than one workstation I/O adapter on the system. If this test completes successfully , the workstation I/O adapter card and the cable that attaches to the workstation I/O adapter card ar e operating correctly . If this[...]

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    This test displays five of the modem interface signals in a graphic format, showing the time relationship of the signals to each other . Data T erminal Ready (DTR) Data terminal equipment (DTE) uses this signal to show the modem that the DTE is ready to transmit and r eceive data. Data Set Ready (DSR) For nonswitched telephone lines, the active DSR[...]

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    v Y ou can run the tests only on non-switched synchr onous data link control (SDLC) lines. v For multiport DCEs, the DCEs and Line Status test does not interrupt normal communications. The other LPDA-2 tests might interrupt normal communications. v Y ou cannot run the tests on an active secondary line. A line is secondary if its data link role is e[...]

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    v Phase jitter v Receive level v T ransmit level v Round trip delay time v Modem type, model, address, and transmit speed v Number of line errors and RLSD losses The modem returns acceptable limits for some of the parameters. The Send and receive test causes the DCEs to exchange several blocks of test patterns and track the errors that occur during[...]

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    320 Service Functions V5R2[...]

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    Appendix B. Notices This information was developed for products and services of fered in the U.S.A. IBM may not offer the pr oducts, services, or features discussed in this document in other countries. Consult your local IBM repr esentative for information on the products and services curr ently available in your area. Any reference to an IBM produ[...]

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    vary significantly . Some measurements may have been made on development-level systems and there is no guarantee that these measur ements will be the same on generally available systems. Furthermore, some measur ements may have been estimated through extrapolation. Actual results may vary . Users of this document should verify the applicable data f[...]

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    Java and all Java-based trademarks are trademarks of Sun Micr osystems, Inc., in the United States, other countries, or both. UNIX is a register ed trademark of The Open Group in the United States and other countries. Other company , product, and service names may be trademarks or service marks of others. Appendix B. Notices 323[...]

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    324 Service Functions V5R2[...]

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    Glossary of T erms and Abbreviations This glossary includes terms and definitions from: v The American National Dictionary for Information Systems , ANSI X3.172-1990, copyright 1990 by the American National Standards Institute (ANSI). Copies may be purchased fr om the American National Standards Institute, 1430 Broadway , New Y ork, New Y ork 10018[...]

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    BSC. Binary synchronous communications. A form of telecommunication line control that uses a standar d set of transmission control characters and contr ol character sequences, for binary synchronous transmission of binary coded data between stations. BTM. Bus transport message. basic assurance test. An automatic test to test the I/O processor . bro[...]

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    DPR. In data communications, digit present. DSC. In data communications, distant station connected. DRS. In data communications, data signal rate selector . DSA. (1) Direct select addr ess. (2) Directory system agent. DSR. In data communications, data set ready . DST . See dedicated service tools . DTE. In data communications, data terminal equipme[...]

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    IPL. See initial program load . ISMD tapes or CD-ROM. IBM distribution-removable media. isolation. See problem isolation pr ocedure . LAN. See local area network . LED. Light-emitting diode. LGND. In data communications, logic ground. LIC. See Licensed Internal Code . license. A permission granted by competent authority to engage in a business or o[...]

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    POR. Power on reset. port. System hardwar e where the input/output devices are attached. POSIX. Portable operating system interface for computer environments. problem analysis. The process of finding the cause of a problem. problem isolation procedure. W ritten information used by service repr esentatives to repair IBM equipment. A PIP contains que[...]

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    SUID. System-unique identifier . A 12 – character ID that is assigned by the iSeries manufacturer to support SOM software functions. system ASP . The auxiliary storage pool wher e system programs and data r eside. It is the storage pool that is used if the user does not define a storage pool. See also auxiliary storage pool and user ASP . Systems[...]

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    Index A abbreviations 325 acronyms 325 action log 56 activate remote service 173, 189 active service tools, work with 24 adapter card pin wiring charts 244 address space envir onment, private 201 address, display 67, 106 advanced program-to-pr ogram communications (APPC) definition 325 AER 325 alternate installation alternate installation IPL devic[...]

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    communications, verification procedur e 95, 308 See verify communications command (VFYCMN) concurrent maintenance definition 326 description 63 disk unit 58 IOA or IOP 61 optical storage unit 58 power domain 63 restrictions 63 tape unit 58 configuration change description label locations 302 display description label locations 302 hardwar e descrip[...]

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    data collecting procedur es, low-level debug (continued) displaying data for functions 57, 63, and 64 (Models 270, 8xx, SB2, and SB3) 132 displaying data from function 62 136 overview 131 data set label report 287 database IPL status URCs 200 database URCs 200 deactivate remote service 173, 189 debug low-level debug (LLD) control panel functions 17[...]

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    exception codes SRCs and URCs SRCs 196 exception management URCs 200 exit DST 10 external ring test 312 F facsimile ENDF AXSPT command 295 facsimile I/O processor change transmit level (CHGXMTL VL) command 296, 301 verify communications 311 facsimile machine 327 failed resour ce 70 failed resour ces 53 failing sector report 287 fast power off contr[...]

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    hardwar e resources, displaying associated logical resour ces 67 card gap information 69 contained hardwar e 70 failed 70 failed resour ces 53 locate by name 50 location information 71 logical address 79 logical resour ces 49 non-reporting har dware function 71 non-reporting r esource function 71 non-reporting r esources 53 packaging hardwar e reso[...]

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    IPL (initial program load) (continued) methods to perform automatic restart 217 by date/time 217 from contr ol panel 217 power on reset 217 programmed 217 normal mode 159 parameter area (IP ARMS) 172 select IPL key modes 163, 164 IPL speeds 163, 164 IPL types 163, 164 service processor initialization 218 start 165, 181 summary 218 types 159 unatten[...]

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    low-level debug (LLD) (continued) control panel function (continued) 58 first character of address for function 62 display 189 59 setting first and second character of address for MFIOP control storage display 172 59 setting second character of address for function 62 display 189 60 setting third character of address for function 62 display 189 60 [...]

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    power on disk unit IOP/IOA power domain 173, 190 primary console, determining 128 print system configuration list 83 system resour ce list 83 print, option under hardwar e service manager 83 private address space envir onment 201 problem analysis and r esolution (P AR) 290 problem analysis pr ocedures for LIC 199 problem analysis, online 290 proble[...]

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    SPCN definition 329 SPCN (system power control network) 231 addressing 232 hardwar e resources, displaying 50 informational concurrent maintenance SRCs 201 informational SRC 166, 182 menu flow 232 option under hardwar e service manager 55 primary node 231 reor der addressing control panel function 170, 186 secondary node 231 speeds of IPL 159 displ[...]

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    system identifier force pr ompt on next IPL option under DST 26 system information, displaying 82 system IPL path description display 185 system model display 169, 185 system partitions 42 system partitions, work with option 42 system password bypass 126 change 126 system power control network (SPCN) option under hardwar e service manager 55 system[...]

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    Readers ’ Comments — We ’ d Like to Hear from Y ou iSeries Service Functions V ersion 5 Publication No. SY44-5902-05 Overall, how satisfied are you with the information in this book? V ery Satisfied Satisfied Neutral Dissatisfied V ery Dissatisfied Overall satisfaction hhhhh How satisfied are you that the information in this book is: V ery Sa[...]

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     Printed in U.S.A. SY44-5902-05[...]