ioSafe R4 manuale d’uso

ioSafe ® R4 : Disaster-proof NAS/RAID User’s Guide, ioSafe R4 /N: 900-10004-00 REV 02[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 2 CONGRATULATIONS! This product repr esents the latest in dis aster proof computer equ ipment. This system has the following disas ter proof spec ifications: 1. Fire proof dat a storage t o 1700 F, 1 hr dura tion per UL72 2. Waterproof data storage to 30’ depth, 30 days in fresh w ater or salt wat e[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 3 Append ix A Limited Warranty State ment Warranty Services End User Limited Product Warranty ioSafe Incorporated, ("ioSafe") values your business and always attempts to provide you the very best data protection and recovery services. No limited warranty is provided by ioSafe unl ess you are[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 4 LIMITATION OF REMEDIES YOUR EXCLUSIVE REMEDY FOR ANY DEFECTIVE PRODUCT IS LIMITED TO THE REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT. ioSafe may elect which remedy or combinatio n of remedies to provide in its sole discretion. ioSafe shall h ave a reasonable time after determining that a def ecti[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 5 ioSafe Disaster Recovery Servi ce Terms and Conditions As applicable during the warranty period and proper registering of an ioSafe product, ioS afe will assist the original purchaser who has experienced a “qualified disaster” to restore the d ata that was stored on their ioSafe product by the f[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 6 Contents About This Guide 10 1 FrontView Advanced Control 11 Network 14 Ethernet 14 ► Speed/Duplex Mode 15 ► MTU 15 ► VLAN Sett ing 15 ► Performance Setting 16 Global Network Settings 17 ► Hostname 17 ► Default Gateway 17 ► DNS 17 WINS 18 DHCP 19 Route 20 Securi ty 21 Admin Password 21[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 7 Services 33 Standard File Protocols 33 Streaming Services 34 Discovery Services 36 Volumes 37 Volume Management 37 ► Advantages of Flex-RAID 37 ► Advantages of X-RAID 37 Volume Management for Fle x-RAID 37 ► Deleting a Volume 38 ► Adding a Volume 39 ► RAID Settings 40 Volume Management for[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 8 Viewing the B ackup Sch edule 67 Programm ing the Ba ckup Butto n 68 Viewing th e Backu p Log 68 Editing a Backup Job 68 System 69 Clock 69 ► System Time 69 ► NTP Option 69 Alerts 70 ► Alerts Contacts 70 ► Alerts Settings 71 ► SNMP 72 ► SMTP 73 Performance 74 ► Adding a UPS for perform[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 9 FTP / FTPS 98 Rsync 99 Networked DVE Players and UPnP AV Media Adapters 100 3 Replacing a Failed Disk 101 Locate the Failed Disk 101 Ordering Replacement Disk 101 Replace the Fail ed Disk 101 Re-synch ronize the Volume 102 Disaster Recovery Procedure 102 4 System Reset Switch 105 5 Changing User Pas[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 10 About T his Guide Congratulations and thank you for purchas ing an ioSafe disaster proof bac kup and storage sys tem f r o m i o S a f e I n c . T h i s i o S a f e s y s t e m r e p r e s e n t s t h e l a t e s t t e c h n o l o g y i n d i s a s t e r - p r o o f c o m p u t e r hardware. Chapte[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 11 F rontV iew Advanced Contr ol The Advance d Control mode offers the all settin gs available in the Set up Wizard plus more. When you first switch to this mo de, you’ll see the me nus on the left th at allow you to quickly jump to the desired menu pag e. Towards the bot tom left, you’ll noti ce [...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 12 At the fur thest bottom is the status bar wit h the date bu tton which doubles its duty as a cl ock and a link to the Clo ck page. The status L EDs to the ri ght gives a quick glim pse of the sys tem dev ice status. The statuses represent:  Not present – No disk or device attached.  Normal [...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 13 Move the mouse c ursor over th e LED to display mo re information on th e device, or click on it to display the st atus in more detail. Right above th e status bar is the acti on bar. To the left are th e Advance d Control and Setu p Wizard buttons. To th e right is th e Apply b utton. Use t his to[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 14 Network Ethernet The Ethernet tab allows you to specify ne twork interface -specific set tings. In the Standard Setting box, you can s pecify the IP add res s, network mask, speed/duplex mode, and MTU settin gs. In most ne tworks where a DHCP server is enabled, you can simply specify the “Use val[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 15 Not e If you elect to assign the IP address us ing DHCP, it is advisable to set the lease time on the DHCP server/router to a value of at least a day. Otherwise, you may notice that the ioSafe R4 IP address may change even when it has been powered down fo r only a few minutes. Most DHCP servers all[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 16 Warning Do not enable VLAN support unless you are sure your clients also support VLAN. Otherwise, you can lose network access to the ioSafe R4 and you may need to perform a firmware re-ins tallation to disable the VLAN setting. ► PERFO RMANCE SETT ING The Enable jumbo frames option a llows you to[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 17 Global Network Sett ings ► HOSTNAME The Host name you sp ecify is used to advert ise the ioSaf e R4 on your ne twork. Yo u can use the hostname to ad dress the io Safe R4 in place of the IP add ress wh en accessing the ioSaf e R4 from Windows, or over OS X using SMB. T his is also the name that w[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 18 If you had selected the DHC P option in the Ether net tab, the domain name server fields will be automatic ally populat ed with the DNS settings from yo ur DHCP se rver. If you ha d selected th e Static opti on, you c an manually sp ecify the I P addres ses of the DNS serv ers and th e domain name [...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 19 DHCP The DHCP tab allows this device to act as a DH CP (Dynamic Ho st Configurati on Protocol ) server. DHCP service simplifies management of a network by dy namically assigning IP addresses to new clients on the networ k. Click on the Enable DHCP service checkbox if yo u want the io Safe R4 devi c[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 20 Route The Route tab is available if you ha ve two or more networ k interfaces (Ethernet or Wire less combined) on your ioSafe R4. In some environmen ts, you can op timize your ne twork traffic by manually setting up a routing table . Route tab le management is beyond the scope of this manua l, and [...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 21 Security Admin Password The Admin Password tab allows yo u to chang e the admin user pass word. The admin user is the only user t hat can access Fron tView and t his user has administ rative privileges w hen accessing shares. Be sure to set a pass word different from t h e default p asswo rd and ma[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 22 Security Mode Sel ection The ioSafe R4 device offers thre e security options for your ne twor k environment. Read the quick overview below to help select th e most appropr iate option b ased on t he required le vel of secur ity and your current network authenti cation scheme. The Share se curity mo[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 23 Not e The FrontView management system will slow down in proportion to the number of users in the doma in. It is not advisable to u se th e i o Sa fe R4 in a domain environment with more than 1000 users. Share Security Mode The Share security mode is the easiest s ecurity option to se t up. ► SPEC[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 24 Not e Private user shares are only accessibl e by users using CIFS (Windows) or AppleTalk file protocols. To set up the ioSaf e R4 for this security mode, you will need the f ollowing information:  Workgroup name  Group names you wish to create (i.e . Mark eting, Sales, Engineering)  User [...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 25 ► MANAGI NG GRO UPS To add a new group, c lick on the Add Gr oup tab if it is not already se lected. Y ou can add up to five groups at a time . If you expect t o have just one big set of user s for one gr oup, you can for ego adding a new gr oup and accept the defaul t users group. If desired, a [...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 26 After adding your groups, you can view or cha nge your gr oups by cl icking on the alphabet ical index tab, or All to list all groups. If you wish to ad d a large number of groups, se lect Import group list from the selection bo x.[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 27 Here, you can upload a CSV (Comma Separated Value) formatted file contai ning the group account information. The for mat of the file is: name1,gid1,quota1,membe r11:member12:member13 name2,gid2,quota2,membe r21:member22:member23 name3,gid3,quota3,membe r31:member32:member33 Please note the followin[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 28 ► MANAGI NG USER S To manage u ser account s, select the Manage users optio n in the drop- down box. To add a us er, click on th e Add User tab. Yo u can ad d up to five u sers at a ti me. You can enter a u ser name, email addr ess, user ID, selec t a group, password, a n d disk quota for the use[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 29 Here, you can upload a CSV (Comma Separated Valu e) formatted file contai ning the user acco unt information. The for mat of the file is: name1,password1,group1, email1,uid1,quota1 name2,password2,group2, email2,uid2,quota2 name3,password3,group3, email3,uid3,quota3 Please note the following:  S[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 30 In this example, us er barney will have password set to 23stone , belongs to the default group, will b e sent email notificati on to barney@bedrock.com , automatic UID assigned, and default quota. wilma,imhiswif,ourgroup, wilma@bedrock.com,225,50 In this example, user wilma will have passwo rd imhi[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 31 Domain Security Mode ► DOMAIN/A DS AUTHENTICAT ION If you choose the Domain security mode option, you will need to cr eate a trusted rel ationship with the domain controller or the activ e directory server (ADS) that will act as the authenticati on server for the ioSafe R4 device. You w ill need [...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 32 If you have a l arge n umber o f users in yo ur domain, you may need to desele ct the Display users from trusted domains … checkbox. Otherwise, FrontVi ew management system may slow down to an unusabl e state. Not e Use of the ioSafe R4 in a domain envi ronment with more than 1000 users is not re[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 33 Services The Services menu a llows you to manage var ious serv ices for share access. This in effect controls the type of clients you wish to allo w access to the i oSafe R4. You will notice three tabs at the top: Standard File Protocols , Streaming Services , and Discovery Services . These differe[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 34  CIFS (Common Interne t File Serv ice). Sometimes referred to as SMB. This protocol is used main ly by Microsoft Windows clients , and somet imes used by Mac OS X clien ts. Under Windows, when you c lick on My Network P laces or Network Ne ighborhood, you’re goin g across CI FS. This servi ce [...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 35  SquezeCenter (SlimServer) provides music str eaming to the popular Squeezebox music players from Slim Devices.  iTunes Streaming Server enables iTun es clients t o stream media files straight fro m the ioSafe R4.  UPnP AV provides media streaming service to stand-alon e networked ho me me[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 36  Home Media Streaming Server provides stre aming of videos, musi c, and pictu res to popular networked DV D players. The streaming players often utilize the streaming client d e v e l o p e d b y S y a b a s . S i m i l a r t o U P n P A V , t h i s s e r v i c e i s u s e d t o s t r e a m v i [...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 37 Volumes Volume Management The ioSafe R4 consists of tw o RAID volume tech nologies – Flex-RAID , utilizing the industry- standard RAID levels 0, 1, and 5, and X-RAID , NETGEAR-paten ted expandab le RAID technology. Your system defau lts to X-RAID , however, you can switch between the two modes th[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 38 ► DELETING A VOLUME To delete a vo lume, click on th e volume tab of the volume y ou wish to delete or Volume C if only one volume i s configured . Make sure if y ou have dat a in that volume that you back up th e files you wish to keep first. All shares, files, and snapshots residi ng on that vo[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 39 ► ADDING A VOLUME You will then be presented with the Add Volume tab listing the av ailable configurable s pace on the hard disks. All the disks will be selected by defaul t. You can elect to specif y a hot spare disk if you wish. A hot spare remains in stan dby mode and will automati cally rege [...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 40 allocate eno ugh space fo r worse case as th e snap shot becomes unusable wh en its reserved space runs out. In our ex ample abov e, we select ed 50GB of the volume to be reserved for sna pshots. Specify desired volume size After you’ve specified th e above v olume p arameters, e nter the desire [...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 41 We can also remov e a disk from th e volume by clicking o n the Remove button. The volume will still be available but in a non- redund ant state. An additi onal disk failure would render this volu me unusable. Warning The Remove operation is a maintenance feature and is not recommended in a live en[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 42 ► X-RAID HAS ONE DATA VOLUME X-RAID device s only have one da ta volume. This volume encompa sses one to four disks, ut ilizing the capacity of the s mallest disk fro m each disk . Fo r instan ce, if you had one 80GB di sk and tw o 250GB disks, onl y 80GB from each disk will be us ed in the v olu[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 43 Once yo u get the compl etion notifi cation for th e 4 th disk, reboot the i oSafe R4. Durin g boot, volume cap acity is exp anded wit h the addition al capacit y from each disk. For instanc e, if you ha d replaced four 250GB disks with four 600 GB disks, the capacity of the vo lume will increase b[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 44 Specify the f requenc y and the d ays that y ou wish to schedul e a snapsh ot. A start an d end- time of 00:00 will take one snapshot at mi dnight. A start ti me of 00:00 and end-time of 23:00 will tak e snapshots b etween midnight and 11 pm th e next day at th e interval yo u specify . Once you sa[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 45 You can also specif y how long a snapshot should la st. If you will be usin g snapshots fo r backups, you can sche dule the s napshot to last slig htly long er than the exp ected duratio n of the back up. Having an active snapshot can affe ct the write p erformance to the ioSafe R4, so d eactivatin[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 46 You can tra verse a snapsho t share just as you would a norma l share except that the sn apshot share is read-only . If you wish, you can sele ct a detailed listing to show the snapshot t ime in the description field. Snapshots can expire when the snapshot reserved space is filled. The snapshot mec[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 47 The process of resi zing the sn apshot space can take awhi le depending on your data volume size and the number of files in your volu me. Expanding the snapshot spac e will reduce your data v olume size, and reducing the snap shot space will expand it. Not e Due to the nature of how snapshots work,[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 48 Partitions on th e storag e devices must be on e of the followin g file system fo rmats:  FAT32  NTFS  Ext2  Ext3 To the right of the access icon s are command options for the devi ce. The following commands ar e availabl e: Disconnect : This opti on prepares the USB partit ion for disc[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 49 can be retained using this fo rmat w hereas this capability is not there with FAT32. Although not natively present in the base operatin g system, Ext3 suppo rt for Windows and OS X can be added. The inst allation images can be dow nloaded from the web. When the USB device is unmo unted, yo u have t[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 50 Shares The Shares me nu provides al l the options p ertaining to s hare services for th e ioSafe R4 de vice. This entails share management (including data a nd prin t shares), volume management, and share service management. We’ll first look at ho w we can cont rol the services. Adding Shares To [...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 51 In either case , you can add up to five shares a t a time. Once you finish adding the shares, you can refer to Chapter 2 for instruct ions on how to acces s them from different client in terfaces. Managi ng Shares Once yo u have add ed shares, yo u may wan t to manually fine-tune share access in th[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 52 If you w ant to delete a share, click on th e checkbo x to th e far right of the sh are listing and click Delete . You have th e option of deletin g up to five shares at a time. The columns t o the left of the Delete check box repr esent the services that ar e currently enabled, and the access icon[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 53 that are granted rea d/write permis sion, or (3 ) access is disabled except for one or more users or groups tha t are granted read -only privilege .  Write Access with exceptions – Either (1) acces s to this share is read/wri te and o nly allowed for specified hosts, (2 ) access is read/write [...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 54 In this tab, y ou can sele ct the def ault acces s at the top an d option ally spec ify the host( s) that yo u wish to allow restrict access t o in the Sh are Access Restri ction box. Share A cce ss Restri ction For instance, select read-only for default access and list the hosts you wis h to allow[...]

► SETTING SHAR E ACCESS I N USER AND D OMAIN MODES In User or Domain modes, the same tab would look as follow s (note the additio n of read-only and write-enabl ed user and grou p fields):[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 56 Share A cce ss Restri ction If you wish to limit s hare acc ess to part icular us ers and/or groups, you can enter their names in the Read-only users , Read-only groups , Write-enabled users , and Write-enabled group fields. The names mu st be valid acco unts, either on the ioSafe R4 or on the do m[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 57 You can specify how long to keep the files in th e Recycle Bin and how large the Recyc le Bin can get before files ge t permanently erased. Advanced CIFS Pe rmission The Advanced CIFS Permissi on box offers optio ns for setting t he default permission of new files and folders created via CIFS. The [...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 58 ► ADVANCED OPTIONS The Advanced Options tab offers advanced low-le vel file manipulation opti ons that can affect remote file access throug h all file p rotocol interf aces. Care should be taken before using these options a s anything that change s ownersh ip and permissi ons may not be easily re[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 59 USB Shares USB storag e devices are share d using the name of the device ap pended by the partition numb er. The base device name can be chan ged in the Volumes/USB tab if desi red. The ioSafe R4 attempts to remember the name as long as there’s a unique ID associ ated with the USB device so that [...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 60 Printers The ioSafe R4 de vice supports au t omatic recogniti on of USB printers. If yo u have not already done so, you can connect a printer now, wait a few seconds, and click Refresh to display detected printers. The print share name w ill automati cally reflect the manufac turer and model of you[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 61 Double-clic k the pr inter icon to ass ign a Windows driver. IPP Printing The ioSafe R4 also supp orts the IET F standard In ternet Printing Protocol (IPP) ov er HTTP. An y client supporting IPP Printing (IPP is availab le native ly on the la test Windows Ve rsions and OS X) can now use this protoc[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 62 Backup The Backup manager i n t e g r a t e d w i t h t h e i o S a f e R 4 a l l o w s t h e i o S a f e R 4 t o a c t a s a b a c k u p appliance. Backup tasks can be controlled directly from the ioSaf e R4 witho ut the nee d for a client- based backup applicatio n. With the flexibility to suppor[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 63 ► STEP 1 – SELECT BAC KUP SO URCE The backup sour ce can be located remo tely or it can be a public, a priva te home share, or a ll home shares on t he ioSaf e R4. A USB device will appear as a share, so if you want to backup a USB device, sel ect on a share name starting with USB. If you want [...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 64  Windows/NAS (Archive Bit) – select this if you wish to backup a s hare from a Wi ndows PC. Increm ental back ups use th e archive bit of files, similar to Win dows, to dete rmine whether they should be backed up.  Website – select thi if you wi sh to back up a web site or a website direc[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 65 With a remo te source, you may nee d to enter a login and passwo rd to access th e share. If you are accessi ng a passw ord-p rotect ed shar e o n a r e m o t e i o S a f e R 4 s e r v e r configured for Share security mode, enter the name of th e share n ame for login. You shou ld clic k on the Te[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 66 Schedule fu ll backup First, select when yo u want full back ups to be p erformed. Yo u can elect t o do this just at the first time, ever y week, eve ry two we eks, eve ry three w eeks, eve ry four w eeks, or every ti me this b ackup job is invok ed. The firs t full backu p is performe d at the n [...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 67 Change ownership of backup fil es The Backup M anager att empts to main tain original file o wnership w henev er possibl e; howev er, this may cause problems in Sha re security mode when ba ckup files are accessed. To work around this , you have the o ption of automatically ch anging the o wnership[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 68 Click View Logs to check a det ailed stat us of the ba ckup. Click Clear Logs to clear the curre nt log detail. Programming th e Backup Button On ioSafe R4 systems you can program the back up button to execu te one or more pre -defined backup j obs. Si mply sele ct the ba ckup jobs in the o rder th[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 69 System To set up and man age your io Safe R4 system effectively, rev iew the setti ngs in the foll owing secti ons and make any necessary changes. Clock An accurate time setting on the Cl ock screen is required to ensure proper file timestamp s. You can access the Clock screen by selecting Sys tem [...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 70 Alerts ► ALERTS CONT ACTS The Contacts tab allows you to specify up to three email addresses where system alerts will be sent. The ioSafe R4 device has a robu st system monito r ing featu re and s ends e mail alerts if somethi ng appears to be wrong or when a device has failed. Make sure to enter[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 71 ► ALERTS SETTIN GS This ioSafe R4 device has been pre-configured with mandatory and opti onal alerts f or vari ous system device w arnings and failures. The Settings tab allows you to contro l the settings for the optional a lerts. It is highly recommended that all a lerts are kept enabled; ho we[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 72 ► SNMP If you utilize a SNMP management system such as HP OpenView or CA UniCente r to m onitor devices on your networ k, you can se t up the ioSafe R4 device to work within this inf rastructu re. To set up SNM P service, c heck the Enable SNMP service check box in th e SNMP tab. You can leave th[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 73 ► SMTP The ioSaf e R4 system h as a built-i n email messag e transfer agent (M TA) t hat is set up to se nd aler t email messages fr om the devic e. Some corporate environments, howe ver , may have a firewa ll that blocks un trusted MTA’s from sending out message s. If you were un able to recei[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 74 Performance If you wish to tweak the sy stem performance, sele ct the Performance tab in the System menu. Note that some of the settings suggest that you utiliz e an Uninterruptible Power Supply (UPS) before en abling th at option. Select Disable full data journaling to substan tially improve disk [...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 75 The Optimize for OS X option provid es the bes t performance in Mac OS X e nvironments when connected to the ioSa fe R4 throu gh the SMB/CIFS protocol . This option h owever intr oduces compatibility issues with Windows NT 4.0; do not enable this option if this device will be accessed by Windows NT[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 76 Language The Language tab offers the optio n of setting the i oSafe R4 device t o the approp riate character s et for file names. For example, sel ecting Japanese all ows sharing of files with Japanese names in Windows E xplorer.[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 77 It is best to select the appropriate language ba sed on the region that this dev ice will operate in. Not e This option does not set the web browser language display – browser settings must be done using the browser language option. Unicode for User, Grou p, and Share Names If desired, you can el[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 78 Simply cl ick Check for Update to check for updates on th e ioSafe up date server. If you wish to continue, click Perform System Update . After the update image has been downloaded, you will be as ked to reboot the system. The update process only updates the firmwa re i m a g e a n d d o e s n o t [...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 79 ► LOCAL UPD ATE When the ioSafe R4 device is not connected to the Internet, or In ternet access is blocked, yo u can download an update file from the Suppo rt site an d upload th at file to the ioSaf e R4 in the Local update tab . Click on the Brow se button to select t he update file and cli ck [...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 80 ► SETTINGS If you do hav e reliable I nternet connecti on, you can enable the auto matic update check and download options in the Settings tab. If you enabl e the Automatically check for updates option, the i oSafe R4 will not downlo ad the actual firmware update, but will notify you when an upda[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 81 Warning Resetting to Factory Default will eras e everything, including data shares, volume(s), user and group accounts, an d configuration information. There is no way to recover after you confirm this command.[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 82 Power Ma nagement The ioSafe R4 offers a couple of powe r managemen t options to redu ce the syst em’s powe r consump tion while it is i n use and w hen it is expe cted to no t be in use. ► DISK SPIN-DOW N OPTION You can elect t o spin-dow n your ioSaf e R4 disks afte r a specified ti me of ina[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 83 Note Enabling disk spin-down will d isable journal mode. Once enabled, if you decide to disable disk spin-down, yo u will need to manually re-enable journal mode if desired . A UPS is recommended if y ou utilize this option. ► POWER TIMER The ioSafe R4 ca n be sche duled to powe r off and power b[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 84 Shutdown The Shutdown tab offers the optio n to power-off o r reboot the io Safe R4 device. You have th e option of per forming a full file sy stem check or quota c heck on the next boot. Both these options can take several minutes to s everal hours depen ding on the size of your volume an d the nu[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 85 Status The Status page consist s of the Health and Logs tabs providing sy stem status information. Health The Health page displays th e disk, fan, power, temperat ure, and UPS status in detail. When available, no rmal expect ed values are provid ed. For disks, you can click on the SMART+ (Self-Moni[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 86 Logs The Logs ta b provides status information of management ta sks along with a timestamp. The Download All Logs link is availab le in case of problems where technica l support personnel may be of assistance in analyzing lo w-level log informatio n. A zip file of all logs is downloaded and can be [...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 87 Accessing Shar es This chapter p resents e xamples of ho w shares on the ioSafe R4 device can be accessed by the various opera ting systems . If you ha ve problems access ing your shares, make sure to enable the correspon ding service in th e Shares Services tab. Also make s ure the default acces s[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 88 Windows To see a sh are listing un der Windo ws, either click Browse in RAIDar or enter hostname or ip_address in the Expl orer address bar. Hostn ame is the NAS hostname a s signed in the Networ k tab. The default ho stname is set to nas- followed b y the last three hex bytes of the device MAC[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 89 MAC OS X To access the same share ov er AFP with OS X, select Network from the Fi nder Go menu. At this point, th ere are two way s in which you can access your AFP share, d epending on how you have chosen to advertise your AFP share . AFP over Bonjour To access the AFP share advert ised over Bonjo[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 90 Double-click on the hostname ic on to displ ay the share listi ng. In Share security mode, simply select “Guest” to access the shares. In User or Domain security mode, ente r the user name and p assword y ou wish t o connec t to the ioSaf e R4 as.[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 91 Select the Share you w ould like to vie w. AFP over AppleTal k If you had chose n to adverti se you r AFP s ervice ov er App leTalk, y ou will see a listi ng of avail able networks. Open th e My Network folder to di splay the i oSafe R4 ho stname. Selec t the on e that has the hostname onl y. You?[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 92 Select Guest and then the share you wish to conn ect to, and clic k OK . In Share security mode, you will need to only specify user name and pa ssword if you have set up a password f or yo ur share. E nter th e share n ame in pl ace of th e user n ame. In User or Domai n security mode, e nter the u[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 93 MAC OS 9 To access the same sha re under Mac OS 9, se lect Conne ct to Ser ver from the Finder menu, choose the NAS device ent ry from th e AppleT alk selec tion, and click Connect . When you are prompted to lo gin, enter the share name and password if the ioSafe R4 is configur ed for Share securit[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 94 You sho uld see the same fil es in the sh are that you do un der Wi ndows Ex plorer.[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 95 Linux/Unix To access this share from a Linux or Unix client, you will need to mount the share ov er NFS, i.e. type: mount ipaddr :/backup /back up where backup is the share name. Run ning the ls command in the mounted pa th displays the share content. Note The ioSafe R4 does not support NIS as it i[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 96 Web Browser To access the same share using a web browser, enter http:// ipaddr in the browser address bar. You can use https if you want a secure encrypted connectio n. You will be prompted to login. Enter the share name an d share pass word if th e ioSafe R4 is in Share security mode . Otherwise, [...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 97 If the share access is read-only, the file manag er will only display: If the share is also writable, the file manager will have options for creating, modifying, and deleting files, as follows: One useful app lication for a w eb sh are is for setting up an internal company we bsite. You can co py H[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 98 FTP / FTPS To access the sh are via FTP in Share se curity mo de, use “ano nymous” as the login an d your emai l address as the password. Note Enabling FTP access in Shar e mode opens up the sh are to anyone who has an FTP client on your network. It is best to enable FTP access only to shares y[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 99 Rsync Access to th e share vi a rsync is identic al regardl ess of the secu rity mode. If yo u had sp ecified a us er or password in the rsync share access tab, you wi l l n e e d t o s p e c i f y t h i s when accessing the rsync share. Unlike other proto cols, rsync uses arbitrary user name and p[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 100 Networked DVE Players and UPnP AV Media Adapters Networked DVD pl ayers and UPnP AV Media adapters will detect the ioSafe R4 if the Home Media St reaming Serv er or the UPn P AV servic es are enabled. The c ontent of the Streamin g Services media share o n the ioSafe R4 is avail able to th ese pla[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 101 R eplacing a Failed Disk Locate the Failed Disk When a disk fails in your ioSafe R4 device, you will be notif ied of the failur e by email. The fail ed disk location can be s een in the FrontVie w status bar at the botto m. If you look at the f ront of the ioSafe R4 devi ce, the failed di sk will [...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 102 On the io Safe R4 syst em open u p the front vent door using the fo ur thumb screws on the front of the unit. All the disk positio ns are label ed accordin gly, identify w hich disk n eeds to be replaced. Remove the failed disk, wait appr oximately 30 seconds, then install the replac ement disk an[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 103 Fire Damage: Moderate –Deformation of plastic parts due to heat . Minor areas of discolor ation or paint damage. Doors easy t o remove. Extreme – Extensive paint damage, plastic parts are completely melted or gone, structural components appear visibly warped or comp romised. Doors are difficul[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 104 10) Connect the AC power cable (P /N: 455-10370-00) to the recove ry core, then connect the other end to AC power. Be aware that the reco very core will immediatel y initiate boot when the power cable is connected. 11) Verify LEDs are flash ing during po wer up. Verify 4 solid green light s indica[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 105 System R eset Switch The System Reset switch on the fron t of the ioSafe R4 n ext to the po wer button. The System Res et switch allow s you to perfo rm three f unctions: (1) re-install th e ioSafe R4 firmware, (2) reset the ioSafe R4 back to the factory default setti ngs, and (3) change between X[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 106 Setup in the Info column. It may take a couple of minutes for RAIDar to display this. At this point, cli ck the Setup button to enter the Volume Setup s creen. Select the desi red mode al ong with th e desired sn apshot size and click Create volume now . The ioSafe R4 will proceed with a reboot to[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 107 Changing User P ass wor ds There are two ways in which user passwor ds can be changed in the User security mode . The first way is for the admin us er to chang e the passwo rds in the Accounts tab in th e Security menu. The other and p referred wa y is to allow users t o change t heir own p asswor[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 108 RAID Le v els Simplified RAID can be somewhat daunting; this ap pendix will help si mplify RA ID for you. RAID is an acron ym for R edundant A rray of I ndependent D isks. Basically, if properly configured, it can store data on multipl e disks in a way that if one disk fails, the data can still be[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 109 RAID Level “X” (X-RAID) RAID level “X” , or X-RAID , is similar to RAID level 5, i s op timized for large sequential access for the best possible media streaming per formance. The “X” also re fers to its natural volume eXpandability . In X-RAID mode, with one disk, the volume is non-re[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 110 Input Field F or ma t Domain/Workgroup Name A valid domain or workgroup name must conform to the following restrictio ns:  Name must consist only of ch aracters a-z, A-Z, 0-9, and the symbols _ (underscore), – (dash), and . (p eriod).  Name must start with a letter.  Name length must be[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 111 Host Expression A valid host expressi on is either a vali d host or the common IP expression form specifying a range of addresses in a ne twork; for example:  192.168.2.  192.168.2.0/255.255.255.0  192.168.2.0/24 Share Name  Name must consist only of characters a-z, A-Z, 0-9, and the s[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 112 Glossar y AFP : AppleTalk Fili ng Protocol, is the standa rd way Mac OS 9 and earlier share files across the network. CIFS : Common Internet F ile System, a standard prot ocol that Windows users use to share files across the networ k. Mac OS X also has the capability to share files using CIFS. FTP[...]

P/N: 900-10004-00 REV 02 U SER GUIDE, IOSAFE R4 113 If Y ou Need Help… If you have question s or you enco unter problems wi th the setup, yo u can visit our s upport site at http://www.ios afe.com. There , you’ll find links t o FAQs, ioSafe suppor t and engineering staff ca n be reached at Phone: 1.888.98.IOSAFE (984.6723) x400 Phone: 530.886.1[...]