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Un buon manuale d’uso
Le regole impongono al rivenditore l'obbligo di fornire all'acquirente, insieme alle merci, il manuale d’uso Lexmark C935. La mancanza del manuale d’uso o le informazioni errate fornite al consumatore sono la base di una denuncia in caso di inosservanza del dispositivo con il contratto. Secondo la legge, l’inclusione del manuale d’uso in una forma diversa da quella cartacea è permessa, che viene spesso utilizzato recentemente, includendo una forma grafica o elettronica Lexmark C935 o video didattici per gli utenti. La condizione è il suo carattere leggibile e comprensibile.
Che cosa è il manuale d’uso?
La parola deriva dal latino "instructio", cioè organizzare. Così, il manuale d’uso Lexmark C935 descrive le fasi del procedimento. Lo scopo del manuale d’uso è istruire, facilitare lo avviamento, l'uso di attrezzature o l’esecuzione di determinate azioni. Il manuale è una raccolta di informazioni sull'oggetto/servizio, un suggerimento.
Purtroppo, pochi utenti prendono il tempo di leggere il manuale d’uso, e un buono manuale non solo permette di conoscere una serie di funzionalità aggiuntive del dispositivo acquistato, ma anche evitare la maggioranza dei guasti.
Quindi cosa dovrebbe contenere il manuale perfetto?
Innanzitutto, il manuale d’uso Lexmark C935 dovrebbe contenere:
- informazioni sui dati tecnici del dispositivo Lexmark C935
- nome del fabbricante e anno di fabbricazione Lexmark C935
- istruzioni per l'uso, la regolazione e la manutenzione delle attrezzature Lexmark C935
- segnaletica di sicurezza e certificati che confermano la conformità con le norme pertinenti
Perché non leggiamo i manuali d’uso?
Generalmente questo è dovuto alla mancanza di tempo e certezza per quanto riguarda la funzionalità specifica delle attrezzature acquistate. Purtroppo, la connessione e l’avvio Lexmark C935 non sono sufficienti. Questo manuale contiene una serie di linee guida per funzionalità specifiche, la sicurezza, metodi di manutenzione (anche i mezzi che dovrebbero essere usati), eventuali difetti Lexmark C935 e modi per risolvere i problemi più comuni durante l'uso. Infine, il manuale contiene le coordinate del servizio Lexmark in assenza dell'efficacia delle soluzioni proposte. Attualmente, i manuali d’uso sotto forma di animazioni interessanti e video didattici che sono migliori che la brochure suscitano un interesse considerevole. Questo tipo di manuale permette all'utente di visualizzare tutto il video didattico senza saltare le specifiche e complicate descrizioni tecniche Lexmark C935, come nel caso della versione cartacea.
Perché leggere il manuale d’uso?
Prima di tutto, contiene la risposta sulla struttura, le possibilità del dispositivo Lexmark C935, l'uso di vari accessori ed una serie di informazioni per sfruttare totalmente tutte le caratteristiche e servizi.
Dopo l'acquisto di successo di attrezzature/dispositivo, prendere un momento per familiarizzare con tutte le parti del manuale d'uso Lexmark C935. Attualmente, sono preparati con cura e tradotti per essere comprensibili non solo per gli utenti, ma per svolgere la loro funzione di base di informazioni e di aiuto.
Sommario del manuale d’uso
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Pagina 1
C935 Series User's Guide April 2007 www.lexmark.com Lexmark and Lexmark with diamond design are trademarks of Lexmark Inter national, Inc., registered in the United States and/or o ther countries. All other trademarks are the pr oper ty of their respective ow ners. © 2007 Lexmark International, Inc. All rights reserved. 740 West New Circle Ro[...]
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Pagina 2
Safety information Connect the pow er supply cord to a pro perly grounded elect ric al outl et that is near the product and easily accessibl e. Refer service or repairs, other than those descri bed in th e user documentation, t o a professional service person. CAUTION: Do not use the fa x feature du ring a lightnin g storm. Do no t set up this prod[...]
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Pagina 3
Contents Safety information .......... ................... ........................................ ................... .................2 Learning abou t the printer.. ................... ..................... ................... ................. ..............9 Printer configurations...............................................................[...]
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Pagina 4
Using labels...................................................... ........................................ .........................................38 Using card stock................................................. .................................... ...........................................39 Storing paper....................................[...]
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Pagina 5
283–284 and 287–288 paper jams................................................................................................. ...63 284–286 paper jams..........................................................................................................................65 289 staple jam................................ ....................[...]
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Pagina 6
Understanding printer messages...... ............... ............................................. ...........109 List of status and error messages............. ........... .............. ........... ............... ........... ............... .... .....109 Maintaining th e printer........ ................... .......................................[...]
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Pagina 7
Using Secure mode.................................................. ...................................... ...................... ...........146 Troubleshooting....... ...................... .................... ...................... ...................... ............148 Checking an unresponsive printer................................ ...........[...]
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Pagina 8
Solid color pages ...... ................. ................. ................ ................ ............. ................. ........ ..... ................. .. 160 Toner fog or background sh ading appears on the page ...... ................. ................. ................. ................ . 16 0 Toner rubs off ...... ................. .....[...]
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Pagina 9
Learning about the printer Printer configurations All printer models have standard netwo rk capability. Basic model 1 Standard exit bin 2 Control panel 3 Standard 520-sheet tray (Tray 1) 4 Multipurpose feeder 5 Duplex unit Configured models 1 Standard exit bin 2 Control panel 9[...]
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Pagina 10
3 Standard 520-sheet tray (Tray 1) 4–6 The High capacity feeder h olds 2520 sheets and includes: • 4 —520-sheet tray (Tray 2) • 5 —867-sheet tray (Tray 3) • 6 —1133-sheet tray (Tray 4) 7 Multipurpose feeder 8 Duplex unit 1 Standard exit bin 2 Control panel 3 Standard 520-sheet tray (Tray 1) 4-6 The Tandem tra y module (TTM) holds 1560[...]
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Pagina 11
Fully configured model 1 Horizontal tran sport unit (H TU) 2 Control pa nel 3 Finisher 4 Finisher standard bin 5 Finisher bin 1 6 Finisher bin 2 (booklet-maker) 7 Standard 520-she et tray (Tray 1) 8–10 The High capacity feeder includ es: • 8 —520-sheet tray (Tray 2) • 9 —867-sheet tray (Tray 3) • 10 —1133-sheet tray (Tray 4) 11 Multip[...]
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Pagina 12
Understanding the control panel Control panel item Description 1 Display Shows messages and pi ctures that co mmuni cate the sta tus of the printer 2 Indicator light Indicates the printer status: • Off —The power is off. • Blinking gr een —The printer is warm ing up, processing d ata, or printing. • Solid green —The printer is on, but i[...]
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Pagina 13
Installing options Installing internal options CAUTION: If you are installing memory or option cards sometime after setting up the printer, turn the printer off and unplug the power cord from the wall outlet b efore continuing. If you have a ny other devices attached to the printer, turn them off as well and unplug any cables going to the printer. [...]
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Pagina 14
Note: This operation requires a #2 Phillips screwdriver. 1 Remove the cover an d system board. a Turn the screws on the cover counter clockwise, and th en remove the m. b Gently pull the cover and system board away from the printer, and then remove it. 2 Use the illustration below to lo cate the approp riate connector. Warning: System board electri[...]
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Pagina 15
1 Firmware and flash me mory card connectors 2 Memory card connector 3 Internal print se rver connec tor 4 Hard disk connector Installing a memory card CAUTION: If you are installing a memory card after setting up the printer, tu rn the printer off, and unplug the power cord from the wa ll outlet before continuing. Warning: System board ele ctrical[...]
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Pagina 16
4 Align the notches on the memory card with the ridges on the connec tor. 1 Notches 2 Ridges 5 Push the memory card straight into the connector until it snaps into place. 6 Reinstall the system board. Installing a flash memory or firmware card The system board has two connections fo r an optional flash memory or firmw are card. Only on e of each ma[...]
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Pagina 17
1 Plastic pins 2 Metal pins 4 Push the card firm ly into plac e. Notes: • The entire length of the connector on the card must tou ch and be flu sh against the system board. • Be careful not to da mage the connectors. 5 Reinstall the system board. Installing a printer hard disk CAUTION: If installing a printer hard disk afte r setting up the pri[...]
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Pagina 18
Note: A #2 Phillips screwdriver is needed to attach the hard disk to the mounting plate. 1 Access the system board. 2 Remove the mounting plate, hard disk, ribb on cable, and atta chment screws from the pa ckage. 3 Attach the ribbon cable to th e hard disk. 4 Attach the moun ting plate to the hard disk with the screws. 18[...]
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Pagina 19
5 Press the ribbon cable connector into the hard disk connector on the system board. 6 Flip the hard disk over, and then pre ss the three posts on the mounting pl ate into the holes on the system board. The hard disk snaps into place. 7 Reinstall the system board. Installing an internal print server or port interface card CAUTION: Turn the printer [...]
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Pagina 20
An internal print server allows con nection from the printer to the lo cal area network (LAN). An optional port interface card expands the ways the printer can co nnect to a computer or external print serve r. 1 Access the system board. 2 Unpack the in ternal print serv er or port interface c ard. 3 Remove the metal plate on the system board tray t[...]
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Pagina 21
Note: This operation requires a #2 Phillips screwdriver. 1 Gently insert the system board into the printer. 2 Replace the co ver screws, and then turn them clockw ise. 3 Tighten the screws firmly. Attaching cables Connect the printer to the computer using a USB cable or Ethernet cable. A USB port requires a USB cable. Be sure to match the USB symbo[...]
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Pagina 22
1 USB port 2 Ethernet port 22[...]
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Pagina 23
Loading paper and specialty media This section explains ho w to load th e 520-, 867-, and 1 133 -sheet trays, and the multipurpose feeder. It also includes information ab out paper orientation, se tting the Paper Size and Paper Type, and linking and unlinking trays. Setting the Paper Size and Paper Type The Paper Size setting is determined by the p[...]
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Pagina 24
5 Press repeatedly unti l Units of Measure appears, and then press . 6 Press repeatedly unti l appears next to the correct un it of measure, and th en press . Submitting Selection appears, followed by the Universal Setup menu. Specify the paper height and width Defining a specific heigh t and width me asurement for the Universal paper size (i n the[...]
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Pagina 25
Loading the 520-sheet trays The Size Sens ing setting is only ava ilable for A5- and statement-size paper. Loading the 52 0-sheet trays The printer has a stan dard 520-shee t tray (Tray 1), and it may have one or more optional 52 0-sheet trays. All 520-sheet trays support the same pa per sizes and types. Pa per may be loa ded in the trays in eithe [...]
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Pagina 26
3 Squeeze the length g uide tab inward as sh own, and sli de the guide to the correct position for the pa per size being loaded. Note: Use the size indicators on the bottom of the tray to help position the guides. 4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a le vel su[...]
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Pagina 27
7 Align the tray, and insert it. 8 If a different type of pa per was loaded than the type previ ously loaded in the tray, change the Paper Type setting for the tray fro m the control panel. Using A5 or statement paper sizes The printer trays cannot distinguish between A5- (148 x 210 m m) and statement-size (140 x 216 mm) paper whe n both sizes are [...]
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Pagina 28
Loading the 867- and 1133-sheet trays Although the 867-sheet tray and the 1 133 -sheet tra y are different in appearance, they suppo rt the same paper sizes and types and require th e same process for loading paper. Use these instructions to load p aper in either tray: 1 Grasp the han dle, and op en the tray. 2 Squeeze the length g uide tab inward [...]
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Pagina 29
4 Load the paper stack with the re commended print side fa ceup. 5 Make sure the pape r guides are secure aga inst the edges of the pa per. 6 Insert the tray into the printer. 7 If a different type of pa per was loaded than the type previ ously loaded in the tray, change the Paper Type setting for the tray fro m the control panel. Using the multipu[...]
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Pagina 30
1 Pull the multipurpose feeder tray down. 2 Grasp the exte nsion, and g ently pull it out until it is fully extended. 3 Prepare the paper for loadin g. • Flex sheets of paper back and forth to loos en them, a nd then fan them. Do n ot fold or crease the pa per. Straighten the edge s on a level surface. • Hold transparencies by the edges, and th[...]
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Pagina 31
4 Load the pape r, and then ad just the paper guid es so that they lightly touch the edg es of the paper sta ck. • Load letter, A4, and transpare ncies with the reco mmended print si de facedown and the long edge of the paper entering the printer first. • Load A3, A5, B4, foli o, legal, and statemen t paper wi th the reco mmended print side fac[...]
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Pagina 32
Linking and unlinking trays Linking trays Tray linking is useful for large print jo bs o r multiple copie s. When on e linked tray is empty, paper feeds from the next linked tray. When the Paper Size and Paper Type settings are the same for any trays, the trays are automatically linked. The Paper Size se tting is automat ically sensed according to [...]
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Pagina 33
a From the Paper menu, press repeatedly until Custom Types appears, and then press . b Press repeatedly unti l appears next to the custo m paper ty pe na me you selected in step 7 on page 32, an d then press . c Press repeatedly unti l appears next to the Pa per Type setti ng you wan t, and then pre ss . Submitting selection appe ars. Changing a Cu[...]
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Pagina 34
Paper and specialty media guide Paper guidelines Paper characteristics The following paper characteristics affect pr int quality and re liability. Consider these char acteristics when eval uating new paper stock. Weight The printer can automatica lly feed paper we ights from 60 to 220 g/m 2 (16 to 58 lb bond) grain long . Paper lighte r than 60 g/m[...]
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Pagina 35
Unacceptable paper The following pape r types are not recommen ded for use with the printe r: • Chemically treated pape rs used to make copies wi thout carbon pa per, also known as carbonless papers, carbonless cop y paper (CCP), or no carbon requ ired (NCR) paper • Preprinted papers with chemicals that may contaminate the printer • Preprinte[...]
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Pagina 36
Lexmark consistently tests its printers with recycled pa per (20–100% post-consumer wa ste) and a variet y of test paper from arou nd the world, using cha mber tests for diff erent temperature and humidi ty conditions. Lexmark has found no reason to discourage the use o f today's recycl ed office pape rs, but gene rally the follow ing proper[...]
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Pagina 37
Short-edge orientation Without finisher With finisher installed Loading letterhead in the 867-sheet tray Without finisher With finisher installed Loading letterhead in the 1133-sheet tray Without finisher With finisher installed Using transparencies Print samples on the tran sparencies being consid ered for use befo re buying larg e quantities. Whe[...]
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Pagina 38
• Use transparencies that a re 0.12–0.14 mm (4 .8–5.4 mil) in thickn ess or 161–179 g/m 2 in weight. Print quality and durability depend on the transparencies used. • To prevent print quality problems, a void getting fingerprints on the transparencies. • Before loading transparen cies, fan the sta ck to preven t sheets from sticking tog[...]
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Pagina 39
• Use full label sheets. Part ial sheets may cause labels to peel off during printing, resulting in a jam. Partial sheets also contaminate the printer and the ca rtridge with a dhesive, and could vo id the printer a nd cartridge warra nties. • Do not use labels with exposed adhesive. • Do not print within 1 mm (0.04 in.) of the edge of the l [...]
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Pagina 40
Supported paper sizes, types, and weights The following tables provid e informati on on standard and optional paper sources and the types of paper they su pport. Note: To use a paper size that is u nlisted, config ure a Universal Pape r Size. For information on ca rd stock and labels, see th e Card Stock & Label Guide . Paper sizes supported by[...]
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Pagina 41
Paper size Dimensions 520-sheet trays (standar d or optiona l) High capacity feeder Multipurpose feeder Duplex unit B5 Envelo pe 176 x 250 mm (6.9 x 9.8 in.) X X X C5 Envelo pe 162 x 229 mm (6.4 x 9 in.) X X X 9 Envelope 98 x 225 mm (3.9 x 8.9 in.) X X X 10 Envelope 105 x 241 mm (4.1 x 9.5 in.) X X X DL Envelope 110 x 220 mm (4.3 x 8.7 in.) X X X 1[...]
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Pagina 42
Paper types and weights su pported by the finisher Use this table to de termine the possible o utput destina tions of print jobs which use sup ported paper types and weights. The pa per capacity of each ou tput bin is liste d in parentheses. P aper capacity estimations are calcul ated based on 75 g/ m 2 (20 lb) paper. The Finisher standa rd bin and[...]
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Pagina 43
Supported finishing features 1 Horizontal tra nsport unit 2 Finisher standard bin 3 Finisher bin 1 4 Finisher bin 2 (boo klet-maker) Notes: • The finisher shown above, is the booklet fini sher. Bin 2 is availa ble only when the bo oklet finisher is installed. • All paper capacities are based on 75 g/m 2 (20 lb) paper. Horizonal transport unit ?[...]
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Pagina 44
Bin 1 finishing features Size Punch * Offset Single/double staple Dou ble dual staple A3 A4 A5 X X X X Executive X Folio X X JIS B4 X JIS B5 X Legal X X Letter Statement X X X Tabloid X Universal Envelopes (any size) X X X X * For the Un iversal paper size, the finishing edge must be at least 9 in. (229 mm) for a 3-hole punch and 10 in. (254 mm) fo[...]
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Pagina 45
Size Bi fold Booklet fold Saddle staple A5 X X X Executive X X X Folio JIS B4 JIS B5 X X X Legal Letter (only SEF ) Statement X X X Tabloid Universal X X X Envelopes (any size) X X X SEF —The pape r is loaded in the shor t edge orienta tion. The short edge of the paper enters the p rinter first. Bi fold —Each page is individually fold ed and st[...]
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Pagina 46
Printing This chapter covers printing, printe r reports, and job canc ellation. The selection and handling of paper a nd specialty media can affect how reliably documents print. For more information, see "Avoiding jams" and "Storing paper." Installing printer software A printer driver is software that lets the computer commu nic[...]
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Pagina 47
Job type Descrip tion Confidential When you send a Confiden tial print job to the printe r, you must crea te a PIN in Print Properties. The PIN must be fo ur digits using the nu mbers 0–9. The job is held in printer memory until you enter the PIN from the control panel and choose to print or d elete the job. Repeat When you send a Repeat print jo[...]
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Pagina 48
Printing confidential and other he ld jobs from a Macintosh computer 1 With a document o pen, choose File Print . 2 From the Copies & Pag es or General pop-up menu , choose Job Rou ting . a When using Mac OS 9 if Job R outing is no t a choice from the pop-up menu, choose Plug-in Preferences Print Time Filte rs . b Turn down the disclos [...]
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Pagina 49
Printing from a USB flash memory device A USB Direct interface is located on the control panel. Insert a USB flash memory device to print supported f ile types. Supported file types include: .p df, .gif, .jpeg, .jpg, .bmp, .p ng, .tif f, .tif, .pcx, and .dcx. Many USB flash memory device s are tested and app roved for use with the pr inter. For mor[...]
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Pagina 50
3 Press until appears next to the d ocument you want to print, and the n press . Note: Folders found on the fla sh memory device appe ar as folders. File names are appended by the extension type (for example, .jpg). 4 Press to print one copy, o r enter the number of copies using the keypad, an d then press to initiate the print job. Note: Do not re[...]
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Pagina 51
3 Press repeatedly unti l Reports appears, and then press . 4 Press repeatedly unti l Print Fonts appears, and then press . 5 Press repeatedly unti l appea rs next to PCL Fonts , PostScr ipt Fonts , or PPDS Fonts , and the n press . After th e font samp le list p rints, Ready appears. Printing a directory list A directory list shows the re sources [...]
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Pagina 52
Note: Once a print job is sent, to ea sily cancel a job, press . The Sto pped screen appears. Press until Cancel a job appears, and then press . Canceling a print job fr om the Windows taskbar When you send a job to p rint, a small printer icon appears in the right corne r of the taskbar. 1 Double-click the printe r icon. A list of print jobs appea[...]
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Pagina 53
3 Press repeatedly unti l Quality Menu appears, and then press . 4 Press repeatedly unti l Print Mode appears, and then press . 5 Press repeatedly unti l Black Only appears, and then press . Submitting selection appe ars. Using Max Speed and Max Yield The Max Speed and Ma x Yield settings allow you to choose between a faster print speed or a higher[...]
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Pagina 54
Clearing jams Avoiding jams The following hints can help you avoid jams: • Use only recommended pa per or specialty media. For more information, see the Card Stock & Label Guide available on the Lexma rk Web site at www.lexmark.com/public ations . • Do not load too much paper. Make sure the stack heigh t does not exceed the in dicated maxim[...]
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Pagina 55
Jam numbers Area name Instructions 1 200–203 Do or A Open Door A, and then remove the jam. 2 230–231 Do or B Open Doors A an d B, and then remove an y jams. 3 241 Door C Open Door C, and then remove the jam. Open Tray 1, and then remove the jam. 4 242–244 Do or D Open Door D, and then remove the jam. Open Trays 2–4, and then remove an y jam[...]
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Pagina 56
2 Lift the gre en lever, and then pull the paper up and toward you. Note: Make sure all paper fragments are remove d. 3 Push the green lever down. 4 Close Door A. 5 Press . 230–231 paper jams 1 Open Door A by lifting the release latch and lowe ring the do or. CAUTION: The inside of the printer might be ho t. To reduce the risk of injury fr om a h[...]
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Pagina 57
2 Lift the gre en lever, and then pull the paper up and toward you. Note: Make sure all paper fragments are remove d. 3 Push the green lever down. 4 Close Door A. 5 Pull the multipurpose feed er down, and then open Door B. 57[...]
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Pagina 58
6 Remove the jammed paper. 7 Close Door B. 8 Press . 241 paper jam 1 Open Door C. 2 Pull the paper d own and towa rd you. Note: Make sure all paper fragments are remove d. 3 Close Door C. 58[...]
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Pagina 59
4 Open Tray 1, and the n remove any crum pled paper from t he tray. 5 Close the tray. 6 Press . 242–244 paper jams 1 Open Door D. 2 Pull the paper down and away from the p rinter. 59[...]
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Pagina 60
Note: Make sure all paper fragments are remove d. 3 Close Door D. 4 Clear any crumpled paper from Tra ys 2–4. a Open Tray 2, and the n remove any crumpled pap er. b Close Tray 2. c Open Tray 3, and the n remove any crumpled pap er. d Close Tray 3. 60[...]
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Pagina 61
e Open Tray 4, and the n remove any crumpled pap er. f Open the inside cov er, and then remov e any jammed paper. g Close the inside cover, and then cl ose Tray 4. 5 Press . 250 paper jam 1 Remove the paper from th e multipurpose feed er. 2 Flex the sheets of paper back and fort h to loosen them, a nd then fan them . Do not fold or crease the paper[...]
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Pagina 62
3 Load the paper in to the multipurpose fee der. 4 Slide the paper guide towa rd the inside of the tray un til it lightly rests against the edge of th e paper. 5 Press . 280–282 paper jams 1 Open Cover F. 2 Remove the jammed paper. 3 Close Cover F. 4 Press . Note: If the pape r jam on the right is diff ic ult to remove, rotate the knob clockwise.[...]
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Pagina 63
283–284 and 287–288 paper jams Covers, knobs, and handles located behind finisher Door G Cover, knob, or handle name 1 Cover G1 2 Cover G2 3 Knob G3 4 Cover G4 5 Cover G7 6 Knob G8 7 Handle G9 63[...]
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Pagina 64
1 Open Door G . 2 Lift both Cover G1 levers, and the n remove any jammed pape r. 3 Move Cover G2 to the right, and then remove any jamme d paper. Note: If the paper is jammed in the rollers , rotate Knob G3 counterclockwise. 4 Move Cover G4 do wn, and then remove any jammed paper. 5 Move Cover G7 to the left, and then remove any jamme d paper. 6 Pu[...]
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Pagina 65
7 Lift the inside cover. If th e paper is jammed in the rolle rs, rotate Knob G8 clockwise, and then remove the jammed paper. 8 Close Door G. 9 Press . 284–286 paper jams 1 Open Door H. 2 Remove the jammed paper. 3 Close Door H. 4 Press . 65[...]
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Pagina 66
289 staple jam 1 Open Door G . 2 Slide the G5 stapler toward the front o f the finisher. 3 Lift the lever, an d then remove the staple cartridg e. 66[...]
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Pagina 67
4 Open the staple cove r. 5 Remove the jammed stap le, and then close the cover. 6 Place the staple cartr idge into the upper staple r. 67[...]
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Pagina 68
7 Open the lower staple drawer. 8 Remove the staple ca rtridge identified on the display. 9 Remove the jammed stap les, and then pla ce the staple cartri dge into the stapler. 68[...]
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Pagina 69
10 Close the staple drawer. 11 Close Door G. 12 Press . 69[...]
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Pagina 70
Understanding printer menus Menus list Menu Supplies Menu Paper Menu Reports A number of menus are available to make it easy fo r you to change pr inter settings: Supplies Menu Paper Menu Reports Settings Cyan Toner Magenta Toner Yellow Toner Black Toner Color PC Units Black PC Unit Waste Toner Box Staples G5 Staples G11 Staples G12 Hole Punch Box [...]
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Pagina 71
Supplies menu Menu item Descript ion Cyan, Magent a, Yell ow, or Black Toner Low Replace Missing or Defective OK Unsupported Shows the statu s of the toner car tridges Color PC Units Life Warning Replace Missing OK Normal Shows the status of the cya n, yellow, and magenta photoconductor units Black PC Unit Life Warning Replace Missing OK Normal Sho[...]
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Pagina 72
Paper menu Default Source menu Menu item Descrip tion Default Source Tray <x> MP Feeder Manual Paper Manual Env Sets a default paper source for all print jo bs Notes: • From the Paper menu, Configure MP must be set to Cassette in order for MP Feeder to appear as a menu setting. • Tray 1 (standard tray) is the factory default setting. • [...]
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Pagina 73
Menu item Description MP Feeder Size 11 x 17 A3 A4 A5 Executive Folio JIS B4 JIS B5 Legal Letter Statement Universal 7 3/4 Envelope 10 Envelope DL Envelope C5 Envelope B5 Envelope Specifies the paper size loaded in the multipurpose feeder Notes: • From the Pape r menu, Configure MP must be set to Cassette in order for MP Feeder to ap pear as a me[...]
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Pagina 74
Menu item Description Manual Paper Type Plain Paper Card Stoc k Transparency Glossy Labels Bond Letterhead Preprinted Colored Paper Custom Type <x> Specifies the type of pape r being manually loade d Note: Plain Paper is the factory default setting. Manual Envelope Size 7 3/4 Envelope 10 Envelope C5 Envelope B5 Envelope DL Envelope Specifies [...]
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Pagina 75
Substitute Size menu Menu item Descrip tion Substitute Size Off Statement/A5 Letter/A4 11 x 17/A3 All Listed Substitutes a specified pa per size if the re quested paper si ze is not available Notes: • All Listed is the factory d efault setting. All available substitutions are allowed. • The Off setting in dicates no si ze substitutions are allo[...]
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Pagina 76
Menu item Descripti on Envelope Te xture Smooth Normal Rough Specifies the rela tive texture of the en velopes loaded in a specific tray Note: Normal is the facto ry default sett ing. Letterhead Texture Smooth Normal Rough Specifies the rela tive texture of the pa per loaded in a spe cific tray Note: Normal is the facto ry default sett ing. Preprin[...]
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Pagina 77
Menu item Description Preprinted Loading Duplex Off Determines wh ether 2-sided printing occurs for all jobs that specify Preprinted as th e paper type Note: Off is the factory default setting. Colored Load ing Duplex Off Determines wh ether 2-sided printing occurs for all jobs that specify Colored as the pap er type Note: Off is the factory defaul[...]
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Pagina 78
Universal Setup menu These menu items are used to spe cify the height, width, and feed directio n of the Universal Paper Size. Th e Universal Paper Size is a user-defined pa per size setting. It is liste d with the other pape r size settings and includes similar options, such as suppo rt for duplex p rinting and pr inting multiple page s on one she[...]
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Pagina 79
Menu Item Description Configure Bins Mailbox Link Link Optional Type Assignment Specifies configuration options for output bins Notes: • Mailbox is the fact ory default setting. • The booklet-maker bin (Bin 2) cannot be linked to another bin. Bin 2 folds all print jobs. • The Mailbox setting treats e ach bin as a separate mailbox. • The Lin[...]
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Pagina 80
Menu item Descripti on Network Setup Page <none> Prints a report contain ing information about the network printer settings, such as the TCP/IP address information Notes: • This menu item appears only for ne twork printers or printers connected to print servers. • The page prints when this item is selected . Network <x> Setup Page &[...]
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Pagina 81
Settings menu Setup menu Menu item Description Display Language English Francais Deutsch Italiano Espanol Dansk Norsk Nederlands Svenska Portuguese Suomi Russian Polski Magyar Turkce Cesky Simplified Chinese Traditional Chinese Korean Japanese Sets the langua ge of the text appearing on th e display Note: All langu ages may not b e available fo r a[...]
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Pagina 82
Menu item Description Standby Mode Disabled 1–240 Sets the amount of time in minutes the printer waits—in a ready-to-print state, after a job is printed—b efore passing into Power Saver mode Notes: • Disabled is the facto ry default set ting. • This setting must be less than or eq ual to the Powe r Saver mode setting. Alarms Alarm Control[...]
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Pagina 83
Menu item Description Timeouts Network Job Timeout 0–255 Sets the amount of time in se conds that a ne twork print job can take be fore it is canceled Notes: • 90 seconds is the factory default setting . • A setting value of 0 disable s the timeou t. • If a value of 1–9 is selected, the setting will be saved as 10. Print Recovery Auto Con[...]
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Pagina 84
Menu item Description Print Area Normal Whole Page Sets the logica l and physical printable area Notes: • Normal is th e factor y default s etting. Wh en attemp ting to print data in the non-printable area defin ed by the Normal setting, the printer clips the image at the bou ndary. • The Whole Page setting allows the i mage to be moved into th[...]
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Pagina 85
Menu item Description Factory Defaults Do Not Restore Restore Returns the printer settings to the factory default settings Notes: • Do Not Restore is the factory default setting. Do Not Restore keeps the user-defined setting s. • Restore returns all printer settings to the factory default settings except Network/Ports men u settings. All downlo[...]
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Pagina 86
Menu item Descrip tion Separator Shee ts None Between Copies Between Jobs Between Pages Specifies whether blank separator shee ts are inserted Notes: • None is the factor y default se tting. • Between Cop ies inserts a blank sh eet between each copy of a print job if Collation is set to On. If Collation is set to Off, a blank page is inserted b[...]
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Pagina 87
Menu item Descrip tion Staple Job Off Auto Front Back 2 Staples 4 Staples Specifies the number a nd positio n of staples on a p rint job Notes: • This menu is avail able only when the finisher is insta lled. • Off is the factory default setti ng. Print jobs are not stapled. • Auto corner staples every print job. • Envelopes are not stapled.[...]
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Pagina 88
Menu item Desc riptio n Print Resolution 2400 IQ Specifies the printed output resolution Note: 2400 IQ is the factory default setting. Toner Darkness 1–5 Lightens or darkens the printed outpu t Notes: • 4 is the factory default setting. • Selecting a smaller n umber can help conserve toner. • If Print Mod e is set to Black O nly, a setting [...]
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Pagina 89
Menu item Desc riptio n Color Samples sRGB Display sRGB Vivid Display—True Bla ck Vivid Off—RGB US CMYK Euro CMYK Vivid CMYK Off—CMYK Prints sample pages for each of the RGB and CMYK co lor conversion tables use d in the printer Notes: • Selecting any settin g prints the sample. • Color samples consist of a serie s of colored boxes alo ng[...]
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Pagina 90
Menu item Desc riptio n Manual Color CMYK Image US CMYK Euro CMYK Vivid CMYK Off CMYK Text US CMYK Euro CMYK Vivid CMYK Off CMYK Graphics US CMYK Euro CMYK Vivid CMYK Off Customizes the CMYK color conversions Notes: • US CMYK is the US factory default setting. US CMYK applies a color conversion table that tries to prod uce output that matches SWO[...]
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Pagina 91
Menu item Descrip tion Remove He ld Jobs Confidential Held Not Resto red All Removes confid ential and held jobs fro m the printer hard disk Notes: • Selecting a setting affects only prin t j obs th at are resident in the prin ter. Bookmarks, jobs on USB flash memo ry devices, and other types of hel d jobs are not affected • Selecting Not Resto[...]
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Pagina 92
Menu item Descrip tion Job Acct Stat Print Clear Prints a list of all stored job statistics or deletes the information from the printer hard disk Notes: • A printer hard disk must be installed in the printer and operating proper ly for this menu item to be avai lable. • Selecting Print prints a list of statistics. • Clear deletes all job stat[...]
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Pagina 93
PostScript menu Menu item Description Print PS Error On Off Prints a page containing the PostScript error Note: Off is the factory default setting. Font Priority Resident Flash/Disk Establishes the fo nt search ord er Notes: • Resident is the factory default setting. • A formatted flash memory option card or prin ter hard disk must be installed[...]
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Pagina 94
Menu item Description Symbol Set 10U PC-8 12U PC-850 Specifies the symbol set for each font name Notes: • 10U PC-8 is the US factory de fault setting. • 12U PC-850 is th e international factory default setti ng. • A symbol set is a set of a lphabetic and numeric char acters, punctuation, and specia l symbols. Symbol sets support the differe n[...]
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Pagina 95
Menu item Description PCL Emulation Settings Auto CR after LF On Off Specifies whether the printer au tomatically performs a carriage return (CR) after a line feed (L F) control comman d Notes: • Off is the factory default setting . • Setting alterations are duplicated in th e PPDS menu. PCL Emulation Settings Auto LF after CR On Off Specifies [...]
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Pagina 96
PPDS menu Menu item Description Orientatio n Portrait Landscape Sets the orientation of the text and g raphics on the pag e Notes: • Portrait is the factory default setting. • Settings are duplicated in the PCL Emulation menu . Lines per Page 1–255 Sets the number o f lines th at print on ea ch page Notes: • 64 is the factory default settin[...]
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Pagina 97
Menu item Description Auto CR a fter LF On Off Specifies whether the printer au tomatically performs a carriage return (CR) after a line feed (L F) control comman d Notes: • Off is the factory default setting . • Settings are duplicated in the PCL Emulation menu . Auto LF after CR On Off Specifies whether th e printer automatically pe rforms a [...]
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Pagina 98
Menu item Descrip tion Scale 1–400% Scales the default font for HTML docu ments Notes: • 100% is the factory default setting. • Scaling can be increased in 1% increments. Orientatio n Portrait Landscape Sets the page orientation for HT ML documents Note: Portrait is the factory default setting. Margin Size 8–255 mm Sets the page margin for [...]
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Pagina 99
Security menu Menu item Descrip tion Max Invalid PIN Off 2–10 Limits the number o f times an inva lid PIN can be entered Notes: • Off is the factory default setting. • This menu item appe ars only if a printer hard disk is installed. • Once the limit is reached, the confid ential print jobs for that user name are deleted. Job Expiration Off[...]
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Pagina 100
Menu item Descrip tion TCP/IP Enable DHCP On Off Enable RARP On Off Enable BOOTP On Off AutoIP On Off Enable FTP/TFTP On Off HTTP Server Enabled On Off Lets you view or chan ge the settin g Note: On is the factory default setting. TCP/IP WINS Server Address DNS Server Address Lets you view or chan ge the settin g Note: This is a four-field IP addre[...]
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Pagina 101
Menu item Descrip tion IPv6 Enable DHCPv6 Off On Enables DHCPv6 in the printer Note: Off is the factory default setting. Wireless menu Use the followin g menu items to view or confi gure th e wireless internal pri nt server settings. Note: This menu is available only for networ k models or printers attached to print servers when an optional wireles[...]
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Pagina 102
Menu item Descrip tion NPA Mode Off Auto Sets the printer to perform the special processing required for bidirectional communication following the conven tions defined b y the NPA protocol Notes: • Auto is the f actory defa ult setting. • Changing this setting from th e control pane l and then exiting the me nus causes the printer to resta rt. [...]
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Pagina 103
Standard USB and USB <x> menus Menu item Descript ion PCL SmartSwitch On Off Sets the printer to automatically swit ch to PCL emulatio n when a print job received through a USB port re quires it, re gardless of the default printe r language Notes: • On is the factory default setting. • When the Off se tting is used, the prin ter does not [...]
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Pagina 104
Menu item Descript ion Job Buffering On Off Auto Temporarily store s jobs on the printer ha rd disk before printing Notes: • Off is the factory default setting. • The On setting buffe rs jobs on the printer hard disk. • The Auto setting buffers print j obs only if the printer is busy processing data from another inp ut port. • Changing this[...]
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Pagina 105
Menu item Descrip tion PS SmartSwitch On Off Sets the printer to automatically swit ch to PS emulation when a prin t job received throug h a serial port require s it, regardles s of the default printer language Notes: • On is the factory default setti ng. • When the Off setting is used, the printer does not examine incoming data . • When the [...]
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Pagina 106
Menu item Descrip tion Serial Protocol DTR DTR/DS R XON/XOFF XON/XOFF/DTR XONXOFF/DTRDSR Selects the hard ware and softwa re ha ndshaking settings for the serial port Notes: • DTR is the f actory defa ult setting. • DTR/DSR is a hardware handsh aking setting. • XON/XOFF is a software handshaking setting. • XON/XOFF/DTR an d XON/XOFF/DTR/DSR[...]
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Pagina 107
NetWare menu Menu item Description View Login Name <none> Shows the assigned NetWare login nam e View Print Mode <none> Shows the assign ed NetWare pr int mode View Network Number <none> Shows the assigned NetWare network number Activate On Off Activates or deactivates NetWare support Note: On is the factory default setting. Ether[...]
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Pagina 108
Menu item Description Set Zone <list of zones available on the network> Provides a list of AppleTalk zo nes a vailable on the ne twork Note: The default settin g is the defaul t z one for the ne twork. If no default zone exists, the zone marked with an * is the default setting. LexLink menu Menu item Description View Nickname <none> Sho[...]
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Pagina 109
Understanding printer messages List of status and error messages Activating Menu Changes Wait for the message to clear. Activating PPDS Mode The PPDS emulator has been activated. Wait for the message to cl ear. Bin <x> Full Remove the stack of paper from the sp ecified exit bin to clear the me ssage. Busy Wait for the message to clear. Calibr[...]
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Pagina 110
Close cover <x> 1 Press until Show me appears, and then press . An image of the cover appears. 2 Close the specified cover to clear the message . Close door <x> 1 Press until Show me appears, and then press . An image of the o pen door appears. 2 Close the specified do or. Copies Enter the desired number of copi es. Deactivating PPDS Mo[...]
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Pagina 111
Disk recovery takes place in seve ral phases. The percen tage completed d uring each phase appears on the disp lay. Empty hole punch box Empty the hole punch b ox, and then reinsert it into the finisher. Wait fo r the message to cle ar. Note: To learn how to empty the hol e punch box, press repeatedly unti l Show Me appears, and then press . Enabli[...]
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Pagina 112
Internal System Erro r, Reload Bookmarks 1 Press until Continue appears, and then press to clear the message and co ntinue printing. 2 Reload the bo okmarks. Internal System Error, Re load Security Certificates • Reload the sec uri ty certificates. • Press until Continue appears, and then press to clear the message and co ntinue printing. Inval[...]
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Pagina 113
Load staples <x> • Replace the specifi ed staple cartridge in the finisher. Note: To learn how to replace the specified staple cartridge, press repeatedly unti l the Show Me message for the specified staple cartri dge a ppears, and then press . • Press repeatedly until Continue appears, and then press to clear the message and continue pri[...]
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Pagina 114
Warning: Do not turn the printer power off while Programming f lash appears on the display. Programming System C ode DO NOT POWER OFF Wait for the message to clear. Warning: Do not turn the printer power off while Programming S ystem Code appears on the display. Reading USB drive DO NOT REMOVE Wait for the message to clear. Ready The printer is rea[...]
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Pagina 115
Note: x represents the number of jobs being restored. y represents the total number of j obs to be restored. Serial <x> The printer is using a se rial cable connection . The serial port is the active communication link. Some held jobs were not restored Press until Continue appears, and then press to delete the specified job. Some held jobs w [...]
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Pagina 116
31 Missing or defect ive <color> cartridge The specified toner cartridge is either missing or not functi oning properly. • Remove the specifie d toner cartridge, and then reinstall it. Note: To learn how to install a toner cartridg e, press repeatedly until Show Me appears, an d then press . • Remove the specifie d toner cartridge, and th[...]
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Pagina 117
37 Insufficient memo ry to collate job • Press until Continue appears, and then press to print the portion of the job alre ady stored and begin collating the rest o f the print job. • Cancel the current print job. 37 Insufficient memory, some he ld jobs will not be restored The printer was unable to restore some or all of t he confidentia l or [...]
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Pagina 118
54 Serial option <x> error • Check that the seri al cable is connected correctly an d is the proper one for the serial port. • Check that the serial interfa ce parameters (protocol, baud, parity, and data bits) are set correctly on the printer and host comput er. • Press until Continue appears, and then press to continue printing. • T[...]
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Pagina 119
56 USB port <x> disabled • Press until Continue appears, and then press to clear the message. The printer discar ds any data received through the USB port. • Make sure the USB Buffer menu it em is not set to Disabled. 57 Configuration change, held jobs were not restored Press until Continue appears, and then press to clear the message. 58[...]
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Pagina 120
63 Unformatted disk • Press until Continue appears, and then press to clear the message and co ntinue printing. • Format the disk. If the error messag e remains, the hard di sk may be defective and require rep lacing. 80 Scheduled maintenance <x> Contact Customer Support, a nd report the message . The printe r needs to have scheduled ma i[...]
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Pagina 121
84 Replace black pc unit The black photoc onductor is exhau sted. Install a new photoco nductor. Note: To learn how to replace the blac k photocondu ctor, press until Show Me appears, and then press . 84 Replace color pc units One or more of the color photoconductors are exhausted. Install new cyan, magenta, and yellow ph otoconductors. Note: To le[...]
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Pagina 122
1565 Emul Error Load Emul Option The printer automatica lly clears the message in 30 se cond s and then disables the download emul ator on the firmware card. To fix this, download the co rrect download emulat or version from the Le xmark Web site at www.le xmark.com . 122[...]
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Pagina 123
Maintaining the printer Periodically, certain tasks are required to maintain optimum print quality. Cleaning the exterior of the printer 1 Make sure that the p rinter is turned off and unplugged from th e wall outlet. CAUTION: To avoid th e risk of electric shock, unplug th e power cord from the wall outlet and disco nnect all cables to the printer[...]
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Pagina 124
3 Press until View sup plies appears, and then press . The status of each supply app ears. Printing a menu settings page Print a menu settings page to review the status of the suppl ies. 1 Make sure the printe r is on and Ready appears. 2 From the control panel, pr ess . 3 Press repeatedly unti l Reports appears, and then press . 4 Press repeatedly[...]
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Pagina 125
Ordering photoconductors When 84 Black pc unit life warning or 84 color pc unit life warning appears, order replacement photoconductor(s). Part name Part number Single PC Unit C930X72G 3 Pack of PC Units C930X73G Ordering staple cartridges When Staples <x> low or missing appears, order the specified staple cartridge. When Staples <x> em[...]
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Pagina 126
1 Waste toner box 2 Door E6 3 Door E 4 Printhead lens cl eaner 5 E6 Door tab 1 Unpack the rep lacement waste toner box an d accessories. 126[...]
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Pagina 127
2 Open Door E (front printer d oor). Warning: To avoid overexposing the photocond uctors, do no t leave the door open fo r more than 10 minutes. 3 Grasp the E6 Door ta b, and then push the door down. 4 Remove the old printh ead lens cleaner from Do or E, and then discard it. 127[...]
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Pagina 128
5 Remove the waste toner box. 6 Place the plastic cover over the waste toner box. 7 Place the waste tone r box in the recycling bag . 128[...]
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Pagina 129
8 Use the new pri nthead lens cl eaner to clean the printhead lenses. 9 Insert the new waste toner box. 10 Place the new pri nthead lens cl ean er in the notche s of Door E. 129[...]
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Pagina 130
11 Close Door E6. 12 Close Door E. 13 Remove all paper from the printer pape r path. Visit www.lexmark.com/recycling to learn how to recycl e the waste toner box. Cleaning the printhead lenses Clean the printhead lenses when you replace the waste toner box or wh en you enco unt er print quality problems. 130[...]
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Pagina 131
1 Waste toner box 2 Door E6 3 Door E (front door) 4 Printhead lens cl eaner 5 E6 Door tab 1 Open Door E (front door). Warning: To avoid overexposing the photocond uctors, do no t leave the door open fo r more than 10 minutes. 131[...]
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Pagina 132
2 Grasp the E6 Door ta b, and then push the door down. 3 Remove the waste toner box. 4 Locate and remove the printhe ad lens cleaner from Do or E. Note: If you are replacing the waste toner box, use th e printhead lens cl eaner that shipped with it. 132[...]
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Pagina 133
5 Insert the padded tip of the printhead lens cl eaner into the first printhea d lens opening. 6 Push the printhead lens cleaner all th e way to the back of th e lens, and then pul l it out. 7 Clean the remai ning three printhea d lenses. 8 Insert the waste toner box. 133[...]
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Pagina 134
9 Place the printhead lens cleaner in the no tches of Door E. 10 Close Door E6. 11 Close Door E. 134[...]
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Pagina 135
Replacing a photoconductor Replace the black ph otoconductor when 84 Replace black pc unit appears. Replace the cyan, magenta, and yellow photoconductors when 84 Replace color pc units appears. 1 Open Door E (front printer d oor). Warning: To avoid overexposing the photocond uctors, do no t leave the door open fo r more than 10 minutes. 2 Release t[...]
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Pagina 136
4 Unpack the replacement pho toconductor. 5 Align and insert the end of the ph otoconductor. 6 Remove the tape from the top of the photoconducto r. 136[...]
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Pagina 137
7 Press the button forward to i nsert the photoconductor while remo ving the casing. 8 Lift the ba r up, and the n press latch E5 down so that it holds th e bar in positio n. 9 Close Door E. Replacing a toner cartridge Replace the specifi ed toner ca rtridge (cyan, magenta, yellow, or black) when 88 Replace <color> toner appears. The prin ter[...]
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Pagina 138
3 Open Door E (front printer d oor). 4 Unlock the specif ied cartridge by turning the cartridge coun terclockwise un til the arrow-sh aped handle points toward the unlock symbol. 5 Remove the cartri dge by gently pulling it away from the printer. 138[...]
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Pagina 139
6 Align the arrow-shaped handle with the unlock symbo l, and then insert the toner cartridge a ll the way into the opening. 7 Lock the cartridge by turning the arrow-shap ed cartridge handle clockwise until it po ints toward the lock symbol. 8 Close Door E. Recycling Lexmark products To return Lexmark products to Lexmark for re cycling: 1 Visit our[...]
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Pagina 140
Moving the printer Before moving the printer CAUTION: The printer weighs 2 01 lb (91.2 kg ); therefore, it requires at least four peo ple or a properly rated mechanical handling system to lift it safely. Use the handhol ds on the sides of the printer to lift it, and mak e sure your fingers are not und er the printe r when you se t it down. Disconne[...]
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Pagina 141
1 2 in. (50 mm) 2 2.7 ft (825 mm) 3 1.4 ft (418 mm) 4 4 in. (100 mm) 5 2.3 ft (693 mm) Shipping the printer When shipping the prin ter, use the ori ginal packaging or call the pla ce of purchase for a relocati on kit. 141[...]
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Pagina 142
Administrative support Adjusting the brightness or contrast of the display 1 Make sure the printe r is on and Ready appears. 2 From the control panel, pr ess . 3 Press repeatedly unti l Settings appears, and then press . 4 Press repeatedly unti l Utilities Menu appears, and then press . 5 Press repeatedly unti l appears next to LCD Brightne ss or L[...]
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Pagina 143
5 Press repeatedly unti l Power Saver appears, and then press . 6 Press repeatedly to decrease or repeatedly to increase the n umber of mi nutes before the printe r enters Power Saver mode, and then press . Available settings range from 2–240 minu tes. Note: Power Saver settings can also be adjus ted by issuing a Printer Jo b Language (PJL) comma[...]
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Pagina 144
Locking the control panel menus using the Embedded Web Server You can use the contro l panel lockout functionali ty to create a PIN and choose specifi c menus to lock. Each time a locked menu is select ed, the user will be prompted to enter the correct PIN. Th e PIN does not affe ct access through the Embedded Web Server. To lock control pa nel men[...]
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Pagina 145
Supporting IPSec Internet Protocol Security (IPSec) provides authentication and encryption at the network layer a llowing all application and network connections ove r the IP pr otocol to be se cure. IPSec can be set up betwe en the printer and up to five hosts, using both IPv4 and IPv6. To configure IPSec usin g the Embedde d Web Server: 1 Open a [...]
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Pagina 146
To install and us e certificates as pa rt of the credentials: 1 Open a Web browser. In th e address bar, type the IP ad dr ess of th e printer or print se rver to be protected using the format: http://ip_address/ . 2 Click Configur ation . 3 Under Other Settings, click Network/Ports . 4 Click Certificate Management . To enable and configure 802.1x [...]
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Pagina 147
5 Click TCP/IP Port Access . 6 Click th e box to the right of Secur e Mode Ac tive. Note: If Secure Mode Active is gray or not selectabl e, create an administrative password and try ag ain. 7 Select a setting for each li sted port, and then click Submit . There are three ways to configure the TCP and UDP network ports: • Disabled —Port is disab[...]
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Pagina 148
Troubleshooting Checking an unresponsive printer If your printer is not respondi ng, make sure: • The power cord is plugged into the printer and a p roperly grounded electrical outle t. • The electrical outlet is not turned off by any switch or breaker. • The Ground Fault Ci rcuit Interru pter (GFCI) has not tripp ed. From the back of the pri[...]
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Pagina 149
2 Press the A1 green lever down to its norm al position. 3 Close Door A. Solving printing problems Multiple-language PDFs do not print The documents contain unavailable fonts. 1 Open the documen t you want to print in Adobe Acrob at. 2 Click the pr inter icon. The Print dialog appears. 3 Select Print as image . 4 Click OK . Control panel display is[...]
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Pagina 150
Make sure the correct prin ter software is installed • Verify that you ar e using the correct printer softwa re. • If you are usi ng a USB port, make sure you are ru nning Windows Vista, Windows XP, Windows Server 2003, Windows 2000/98/M e and using compatibl e printer software. Make sure the internal print server is installed properly and work[...]
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Pagina 151
5 Press until Page Prote ct appears, and then pr ess . 6 Press until Off appears, and then press . Job prints from the wrong tray or on the wrong paper Check the Paper Type setting Make sure the Paper T ype setting matches the paper loade d in the tray. Incorrect characters print Make sure the printer is not in Hex Trace mode. If Ready Hex appears [...]
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Pagina 152
4 Press until Timeouts appears, and then press . 5 Press until Print Time out appears, and then p ress . 6 Press until the desi red value appea rs, and then press . Solving option problems Option does not operate correctly or quits after it is installed These are possible so lutions. Try one or more of the following: Reset the printer Turn the prin[...]
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Pagina 153
Finisher If the finisher do es not operat e co rrectly, these are possible solutions. Tr y one or more of the following: Make sure the connection between the fin isher and the prin ter is secure If the finisher is listed on the menu settings page , but pape r jams when it exits th e printer and enters the finish er, it may not be proper ly installe[...]
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Pagina 154
Make sure there is not too mu ch paper in the p aper tray Make sure the sta ck of paper you load does n ot exceed the maximum stack height indicate d in the tray or on the multipurpose feeder. Check the paper guides Move the guides in the tray to the correct positi ons for the paper size loade d. Has the paper absorbed moisture du e to high humidit[...]
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Pagina 155
5 Press until Jam Recovery appears, and then press . 6 Press until On or Auto appears, and then press . Solving print quality problems The information in the following topics ma y help you solve pr int quality prob lems. If these suggestions do not correct the problem, contact Custo mer Support. You may have a pr inter p art that require s adjustme[...]
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Pagina 156
Characters have jagged or uneven edges If you are u sing downloaded fonts, verify that the fonts are supported by the printer, the h ost computer, and the software progra m. Clipped images These are possible so lutions. Try one or more of the following: Check the paper guides Move the guides in the tray to the correct positi ons for the paper size [...]
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Pagina 157
Incorrect margins Check the paper guides Move the guides in the tray to the correct positi ons for the paper size loade d. Check the Paper Size setting Make sure the Paper Si ze setting ma tche s the paper loaded i n the tray. Check the Page size setting Before sending th e job to print, spe cify the correct page size in Print Properties or the sof[...]
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Pagina 158
Has the paper absorbed moisture du e to high humidity? • Load paper from a fresh pa ckage. • Store paper in its original wrappe r until you use it. Print irregularities These are possible so lutions. Try one or more of the following: Has paper absorbed moisture due to high humidity? • Load paper from a fresh pa ckage. • Store paper in its o[...]
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Pagina 159
A toner cartridge may be defective Replace the to ner cartridge. Print is too light These are possible so lutions. Try one or more of the following: Check the darkness, brightness, and co ntrast settings The Toner Darkness setting is too dark, the RGB Brightness se tting is too dark, or the RGB Contrast setting is too high. • From Print Propertie[...]
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Pagina 160
Repeating defects Do marks occur repeatedly only in on e co lor and multiple times on a page? Replace the photocondu ctor(s) if the defects occur every: • 44 mm (1.7 in.) • 94 mm (3.7 in.) Note: The printer has four photocon ductors: cyan, magenta, yellow, a nd black. The cyan, magenta, a nd yellow photoconductors must all be replaced at the sa[...]
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Pagina 161
Toner rubs off These are possible so lutions. Try one or more of the following: Check the Paper Type setting Make sure the Paper T ype setting matches the paper loade d in the tray. Check the Paper Texture setting Make sure the Paper T exture setting match es the paper loaded in the tray. Toner specks These are possible so lutions. Try one or more [...]
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Pagina 162
Uneven print density A B C D E A B C D E A B C D E Replace th e photocondu ctor(s). Note: The printer has four photocon ductors: cyan, magenta, yellow, a nd black. The cyan, magenta, a nd yellow photoconductors must all be replaced at the same time. Th e black photoconductor can be replaced separatel y. Solving color quality problems This section h[...]
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Pagina 163
Why doesn't the pr inted color match the color I see on the comp uter screen? The color conversion tables u sed in Auto Color Correct ion mode generally app roximate the colors of a standard computer monitor. However, because of technology d ifferences that exist between printers and mon itors, there are many colors that can also be affected b[...]
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Pagina 164
Manual Color menu Object typ e Color conv ersion ta bles RGB Image RGB Text RGB Graphics • Vivid —Produces brighter, more saturated co lors and may be applied to all incoming color formats. • sRGB Display —Produces an output that approxima tes the colors displayed o n a computer monitor. Black toner usage is optimized for printing photograp[...]
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Pagina 165
To access a d etailed Color Samp les set from the Embedded Web Server: 1 Open a Web browser. 2 In the address bar, type the network printer IP address. 3 Click Configuration . 4 Click Color Samples . 5 Click Detailed Options to narrow the s et to on e color r ange. 6 When the Detailed Options p age appears, select a colo r conversion table. 7 Enter[...]
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Pagina 166
Notices Product name: Lexmark C930 Machine type: 5057 Model(s): 030 Edition notice April 2007 The following paragraph do es not apply to any country whe re such provisions are inconsisten t with local law: LEXMARK INTERNATION AL, INC., PROVID ES THIS PU BLICATION “AS IS” WIT HOUT WARRAN TY OF ANY KIN D, EITHER EXPRE SS OR IMPLIED, INC LUDING, B[...]
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Pagina 167
Conventions Note: A Note identifies something that could help you. Warning: A Warning identifies something that could damage your product hardware or software. CAUTION: A CAUTION identifies something that could cause y ou harm. CAUTION: This type of CAUTION indicates that you should not touch the marked area. CAUTION: This type of CAUTION indicates[...]
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Pagina 168
This device has been designed to operate only with the antenna provided. Use of any ot her antenna is strictly prohibited per re gulations of Industry Canada. To prevent radio interference to the licensed service, this dev ice is intended to be o perated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna)[...]
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Pagina 169
English Hereby, Lexmark International, Inc., declares that this type of equipment is in compliance wi th the essential requirements and other re levant provisi ons of Directive 1999/5/EC. Español Por medio de la presente, Lexmark International, Inc. dec lara que este producto cumple con los requisitos ese nciales y cualesquiera otras disposiciones[...]
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Pagina 170
Note: Some modes may not apply to your product. 1-meter average sound pressure, dBA Printing 55 dBA Ready 32 dBA Values are subject to change. See www.lexmark.com for current values. Temperature information Ambient temperature 15.6C° – 32.2C° Shipping and storage temperature -40.0C° – 60.0C° Waste from Electrical and Electro nic Equipment ([...]
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Pagina 171
If you experience trouble with this equipment, for repair or wa rranty information, contact Lex mark International, Inc. at www.lexmark.com or your Lexmark representative. If the equipment is causing harm to t he telephone network, the telephone c ompany may request that you disconnect the equi pment until the problem is resolv ed. This equipment c[...]
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Pagina 172
This equipment shall not be set up to make automatic calls to the Teleco m's 111 Emergency Service. This equipment may not provide for the effective hand-over of a call to anot her device connected to the same line. This equipment should not be used under any circumstances that may constitute a nuisance to other Telecom custome rs. Some parame[...]
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Pagina 173
Laser advisory label A laser notice label may be affixed to this printer as shown: Power consumption Product power consumption The following table documents the power consumption characteris tics of the product. Note: Some modes may not apply to your product. Mode Description Power consumption (W atts) Printing The product is generating hard-copy o[...]
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Pagina 174
Lexmark International, Inc., Lexington, KY This limited warranty applies to the United States and Canada. For customers outside the U.S., refe r to the country-specific wa rranty information that came with your product. This limited warranty applies to this p roduct only if it was or iginally purchased for your use, and not for resale, from Lexmar [...]
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Pagina 175
TO THE EXTEN T PERMITTED BY APPLICAB LE LAW, NE ITHER LEXMAR K NOR ITS T HIRD PART Y SUPPLIERS OR REMARKETE RS MAKE AN Y OTHER WA RRANTY OR CO NDITIO N OF ANY K IND, WHE THER EXP RESS OR I MPLIE D, WITH RESPECT TO T HIS PRODUCT, AND SPEC IFICALLY DISC LAIM THE IMP LIED WARRA NTIES OR COND ITIONS OF MERCHANTABI LITY, F ITNESS F OR A PARTI CULAR PURP[...]
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Pagina 176
Index Numerics 1133-sheet tray loading 28 1565 Emul Error Load Emul Option 122 200–285.yy Pape r jam 121 289 Staple error <x> 121 31 Missing or defective <color> cartridge 116 32 Replace unsupported <color> cartridge 116 34 Incorrect paper size, check <src> 116 34 Incorrect paper type, check <src> 116 35 Insufficient[...]
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Pagina 177
disabling control panel menus 142 Disabling DL Es 110 Disabling Menus 110 Disk Corrupted. Reformat? 110 Disk recovery x/y XX% 110 display troubleshoo ting display is blank 149 display shows only diamonds 149 display, control panel 12 adjusting brightness and contrast 142 documents, printing from Macintosh 46 from Windows 46 E Embedded Web Server ad[...]
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Pagina 178
Custom Types 77 Default Source 72 diagram of 70 Finishing 85 Help 108 HTML 97 Image 98 IPv6 100 LexLink 108 NetWare 107 Network<x> 101 Paper Loading 76 Paper Size/Type 72 Paper Texture 75 PCL Emul 93 PDF 92 PostScript 93 PPDS 96 Quality 87 Reports 79 Security 99 Serial<x> 104 Settings 81 Standard Network 101 Standard USB 103 Standard US[...]
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Pagina 179
printer configurations 9 models 9 moving 140 setting up in new location 140 shipping 141 Printer locked, enter PIN 113 printer messag es 1565 Emul Error Load Emul Option 122 200–285.yy Paper j am 121 289 Staple erro r <x> 121 31 Missing or d efective <color> cartridge 116 32 Replace unsupported <color> cartridge 116 34 Incorrect[...]
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Pagina 180
printer options troubleshootin g drawers 152 finisher 153 flash memory card 153 hard disk with adapter 153 internal print server 153 memory card 153 option not wo rking 152 USB/parallel interface card 153 printhead lenses cleaning 130 Printing 113 printing A5 paper 27 black-and-white 52 directory list 51 font sample list 50 from Macintosh 46 from U[...]
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Pagina 181
jobs do not print 149 Large jobs do not col late 151 multiple-language PDF s do not print 149 paper curl 157 paper frequently jams 153 tray linking does not work 151 unexpected page brea ks occur 151 troubleshootin g, print quality blank pages 155 characters have jagged edges 156 clipped images 156 dark lines 156 gray background 156 light colored l[...]