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Un buon manuale d’uso
Le regole impongono al rivenditore l'obbligo di fornire all'acquirente, insieme alle merci, il manuale d’uso Lucent Technologies 4.1. La mancanza del manuale d’uso o le informazioni errate fornite al consumatore sono la base di una denuncia in caso di inosservanza del dispositivo con il contratto. Secondo la legge, l’inclusione del manuale d’uso in una forma diversa da quella cartacea è permessa, che viene spesso utilizzato recentemente, includendo una forma grafica o elettronica Lucent Technologies 4.1 o video didattici per gli utenti. La condizione è il suo carattere leggibile e comprensibile.
Che cosa è il manuale d’uso?
La parola deriva dal latino "instructio", cioè organizzare. Così, il manuale d’uso Lucent Technologies 4.1 descrive le fasi del procedimento. Lo scopo del manuale d’uso è istruire, facilitare lo avviamento, l'uso di attrezzature o l’esecuzione di determinate azioni. Il manuale è una raccolta di informazioni sull'oggetto/servizio, un suggerimento.
Purtroppo, pochi utenti prendono il tempo di leggere il manuale d’uso, e un buono manuale non solo permette di conoscere una serie di funzionalità aggiuntive del dispositivo acquistato, ma anche evitare la maggioranza dei guasti.
Quindi cosa dovrebbe contenere il manuale perfetto?
Innanzitutto, il manuale d’uso Lucent Technologies 4.1 dovrebbe contenere:
- informazioni sui dati tecnici del dispositivo Lucent Technologies 4.1
- nome del fabbricante e anno di fabbricazione Lucent Technologies 4.1
- istruzioni per l'uso, la regolazione e la manutenzione delle attrezzature Lucent Technologies 4.1
- segnaletica di sicurezza e certificati che confermano la conformità con le norme pertinenti
Perché non leggiamo i manuali d’uso?
Generalmente questo è dovuto alla mancanza di tempo e certezza per quanto riguarda la funzionalità specifica delle attrezzature acquistate. Purtroppo, la connessione e l’avvio Lucent Technologies 4.1 non sono sufficienti. Questo manuale contiene una serie di linee guida per funzionalità specifiche, la sicurezza, metodi di manutenzione (anche i mezzi che dovrebbero essere usati), eventuali difetti Lucent Technologies 4.1 e modi per risolvere i problemi più comuni durante l'uso. Infine, il manuale contiene le coordinate del servizio Lucent Technologies in assenza dell'efficacia delle soluzioni proposte. Attualmente, i manuali d’uso sotto forma di animazioni interessanti e video didattici che sono migliori che la brochure suscitano un interesse considerevole. Questo tipo di manuale permette all'utente di visualizzare tutto il video didattico senza saltare le specifiche e complicate descrizioni tecniche Lucent Technologies 4.1, come nel caso della versione cartacea.
Perché leggere il manuale d’uso?
Prima di tutto, contiene la risposta sulla struttura, le possibilità del dispositivo Lucent Technologies 4.1, l'uso di vari accessori ed una serie di informazioni per sfruttare totalmente tutte le caratteristiche e servizi.
Dopo l'acquisto di successo di attrezzature/dispositivo, prendere un momento per familiarizzare con tutte le parti del manuale d'uso Lucent Technologies 4.1. Attualmente, sono preparati con cura e tradotti per essere comprensibili non solo per gli utenti, ma per svolgere la loro funzione di base di informazioni e di aiuto.
Sommario del manuale d’uso
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Pagina 1
Lucent Technologies Bell Labs Innovations PARTNER® II Communications System PARTNER® Plus Communications System Release 4.1 System Planner 518-455-338 Issue 2 August 1996[...]
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Pagina 2
Copyright © 1996 Lucent Technologies All Rights Reserved Printed in U.S.A. Notice Every effort was made to ensure that the information in this Planner was complete and accurate at the time of printing. However, information is subject to change. Trademarks PARTNER and PassageWay are registered trademarks and PARTNER MAIL and PARTNER MAIL VS are tra[...]
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Pagina 3
Introduction Setup decisions for the PARTNER® II Communications System or PARTNER Plus Communications System should be recorded on the forms in this Planner. The forms must be filled out before installation to provide guidance for the technician who installs and programs the system. The forms should also be used by the customer to record changes a[...]
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Pagina 4
Form A Supplemental Instructions: System Configuration 2 Salesperson completes items 1–12. Sales Support Representative completes items 13–15. 6. Configure Hardware for Hybrid Mode For PARTNER II systems only, check "Yes" if the customer wants line pooling capabilities; otherwise check "No." By default, the system is configu[...]
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Pagina 5
9. System Settings Receptionist answers calls during business hours? If "Yes," be sure to record settings on these forms that will allow the receptionist to answer the phone before automatic coverage is applied. Number of Lines {#104} This programming procedure should be used only for installation—using it later erases custom settings f[...]
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Pagina 6
4 11. Auxiliary Equipment (System) Check boxes that apply for auxiliary equipment connected to the control unit or to system wiring. All appropriate hardware and software must be purchased separately. Battery Backup In some countries, battery backup is available to allow the customer to connect an external battery to keep the complete system operat[...]
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Pagina 7
Form B1 Supplemental Instructions: System Extensions This form provides basic information for each system extension. To customize line restrictions or other extension settings, you must also use Form B2. Write Name/Description Write a user name or a description for auxiliary equipment (such as "Fax," "VMS," or "Conference R[...]
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Pagina 8
Form B2 Supplemental Instructions: 6 Customized Extension Settings Each row on Form B2 specifies settings—including group assignments—that can be copied to other extensions using Copy Settings {#399}. Default settings are shown at the top of Form B2. Settings for Auxiliary Equipment The following settings may be useful for auxiliary equipment: [...]
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Pagina 9
Identify Restrictions/Permissions Specify restrictions and permissions for each extension. Line Access Restriction {#302} or Pool Access Restriction {#315} By default, access to all lines and pools is set to No Restriction. To change the default, write the line numbers or pool access codes in the appropriate columns, as follows: Outgoing only – U[...]
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Pagina 10
Form C Supplemental Instructions: Button Templates 8 There are eight pages to Form C—one page for each type of system phone and one page for an Intercom Autodialer. Use Form C to record line and pool button assignments and to indicate programming for system telephone buttons that do not have lines or pools assigned if the programming is to be per[...]
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Pagina 11
Intercom Autodialer The buttons on the Intercom Autodialer are automatically programmed as Intercom Auto Dial buttons for all system extensions in the following order: (PARTNER II system only) 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 You can progr[...]
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Pagina 12
10 Example Templates These examples show a PARTNER-34D telephone, PARTNER-CA48 Intercom Autodialer programmed for a PARTNER II system receptionist, and a PARTNER-18 telephone programmed for a PARTNER II system in Hybrid mode for a user at a pooled extension. Buttons that are not used for lines or pools have dial-code features. (The abbreviations ar[...]
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Pagina 13
Button Feature Summary This section lists button features in order by feature type and feature name. For each feature, the first line shows the following information: ■ The name of the feature. ■ Whether a button with lights is required ( ) or recommended ( ). ■ An abbreviation that can be entered on the Form C templates. ■ The entries need[...]
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Pagina 14
12 Manual Signaling—Ring MS- x x Feat 1 3 xx Beeps the designated extension. If the user presses Intercom first, pressing the button places a ringing intercom call to the extension, or transfers a call. If on a button with lights, the lights show calling activity at the destination extension. Manual Signaling—Voice[...]
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Pagina 15
Group Hunting—Ring Hunt- g Intercom 7 7 g Rings the first available extension in the designated Hunt Group, or transfers a call to an extension in the group. If unanswered after 3 rings, the call moves to the next available extension, and so on, until the call is answered or until the caller hangs up. g = 1–6 Group Hunting[...]
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Pagina 16
Form D Supplemental Instructions: 14 Number Lists Use this form to specify lists of Disallowed, Allowed, and Emergency telephone numbers. Also use this form to identify the phone numbers dialed automatically by External Hotlines. NOTE: To restrict long-distance calling, Toll Call Prefix {#402} (indicating whether you must dial a 0 or 1 to place lon[...]
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Pagina 17
Emergency Phone Number List {#406} You can create a list of emergency numbers that can be dialed at any time by any extension that has access to an outside line. The list can have up to 10 entries. Emergency numbers override all other dialing restrictions, including Night Service with a System Password. NOTE: Various factors influence the effective[...]
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Pagina 18
Form E Supplemental Instructions: 16 System Speed Dial Numbers With System Speed Dialing, a user can dial a stored number by pressing four Telephone Number buttons: the Feat button ( # on a standard phone) followed by a 3-digit code. Write the number exactly as it should be dialed. Numbers can be up to 28 Storing a telephone number a[...]
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Pagina 19
Form A: System Configuration PAGE 1 of 3 Lucent Technologies Bell Labs Innovations Required for PARTNER II System and PARTNER Plus System. For additional instructions, see page 2. 1. Customer Billing Name 2. Installation Address 3. Contact Name Phone () – 4. Person to be Trained Phone Alternate Trainee’s Name Phone ( ) – () – 5. Sold by ❑[...]
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Pagina 20
Lucent Technologies Bell Labs Innovations Form A: System Configuration PAGE 2 of 3 Required for PARTNER II System and PARTNER Plus System. For additional instructions, see page 3. 9. System Settings. Write response on line for each item. VMS-AA: ● ● ● ● ● ● ● ● ● ● Receptionist answers calls during business hours? Write "Ye[...]
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Pagina 21
Lucent Technologies Bell Labs Innovation PAGE Form A: System Configuration 3 of 3 Required for PARTNER II System and PARTNER Plus System. For additional instructions, see page 4. 11. Auxiliary Equipment (System). Check if applicable: ❑ ❑ ❑ ❑ ❑ ❑ Battery Backup Caller ID Devices Loudspeaker Paging: Number of zones Magic on Hold (Music on[...]
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Pagina 22
Form B1: System Extensions PAGE 1 of 4 Lucent Technologies Bell Labs Innovations. Required for PARTNER II System and PARTNER Plus System. For additional instructions, see page 5. Ext. Jack No. l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l[...]
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Pagina 23
Form B1: System Extensions PAGE 2 of 4 Lucent Technologies Bell Labs Innovations Required for PARTNER II System extensions 34 through 57. For additional instructions, see page 5. l l l l l l l l l l l l l l l l l l l l Idenitify Telephone l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l[...]
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Pagina 24
Form B1: System Extensions PAGE 3 of 4 Lucent Technologies Bell Labs Innovations Ext. Jack No. 10 11 12 13 14 15 16 17 18 19 20 21 May be used if Ext. Name Display is checked on Form B1, Page 1 of 4. Character Codes Write 2-Digit Code for Each Character To Be Displayed — See Table at Right 22 23 24 25 26 27 28 29 30 31 32 33 Letters: A = 21 N = 6[...]
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Pagina 25
Form B1: System Extensions PAGE 4 of 4 Lucent Technologies Bell Labs Innovations May be used if Ext. Name Display is checked on Form B1, Page 2 of 4. Character Codes Ext. Jack Write 2-Digit Code for Each Character To Be Displayed — See Table at Right No. Letters: 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 A B C D E F [...]
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Pagina 26
Form B2: Customized Extension Settings PAGE 1 of 2 Lucent Technologies Required if you want to change extension settings from defaults for PARTNER II System and PARTNER Plus System. For additional instructions, see pages 6 and 7. Bell Labs Innovations Identify Restrictions/Permissions Identify Extension Settings if Different than Default Identify L[...]
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Pagina 27
Form B2: Customized Extension Settings PAGE 2 of 2 Lucent Technologies Bell Labs Innovations Identify Extension Settings Identify Group Assignments Hybrid Mode Only: Write line numbers or pool access codes for Line Access Restriction {#302} or Pool Access Restiction {#315} l l l l l l l l l l No Restriction ✔ Outgoing only Incoming only 1– 4 1?[...]
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Pagina 28
Form C1: PARTNER-34D Phone PAGE 1 of 8 Lucent Technologies Bell Labs Innovations Make as many copies as you need. Use template and/or checklist. For additional instructions, see page 8. Check Desired Features Also write in extension or group number Automatic System Answer Button {#111} 1 ASA Direct Extension Dial Button {#113} 1 DXD Night Service B[...]
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Pagina 29
Form C2: Intercom Autodialer PAGE 2 of 8 Lucent Technologies Bell Labs Innovations For additional intructions, see page 9. PARTNER II only SAMPLE Template Instructions ● If desired, write in intercom Ring (Ext-XX) or Voice Signal (ExtVS-XX), or Manual Signal Ring (MS-XX) or Voice Signal (MSVS-XX) ● If desired, write in user name for this extens[...]
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Pagina 30
Form C3: PARTNER-18 Phone PAGE 3 of 8 Lucent Technologies Bell Labs Innovations Make as many copies as you need. Use template and/or checklist. For additional instructions, see page 8. Check Desired Features Also write in extension or group number SAMPLE Automatic System Answer Button {#111} 1 ASA Template Instructions ● If desired, write in line[...]
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Pagina 31
Form C4: PARTNER-6 Phone PAGE 4 of 8 Lucent Technologies Bell Labs Innovations Make as many copies as you need. Use template and/or checklist. For additional instructions, see page 8. Template Instructions SAMPLE ● If desired, write in line number, pool access code, dial code feature, or auto dial number ● If desired, write in Line Ringing (Imm[...]
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Pagina 32
Form C5: MLS-34D Phone PAGE 5 of 8 Lucent Technologies Bell Labs Innovations Make as many copies as you need. Use template and/or checklist. For additional instructions, see page 8. Check Desired Features Also write in extension or group number Template Instructions SAMPLE ● If desired, write in line number, pool access code, dial code feature, o[...]
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Pagina 33
Form C6: MLS-18 Phone PAGE 6 of 8 Lucent Technologies Bell Labs Innovations Make as many copies as you need. Use template and/or checklist. For additional instructions, see page 8. Check Desired Features Also write in extension or group number SAMPLE Automatic System Answer Button {#111} 1 ASA Direct Extension Dial Button {#113} 1 DXD Night Service[...]
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Pagina 34
Form C7: MLS-12 Phone PAGE 7 of 8 Lucent Technologies Bell Labs Innovations Make as many copies as you need. Use template and/or checklist. For additional instructions, see page 8. Check Desired Features Also write in extension or group number Automatic System Answer Button {#111} 1 ASA Template Instructions SAMPLE ● If desired, write in line num[...]
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Pagina 35
Form C8: MLS-6 Phone PAGE 8 of 8 Lucent Technologies Bell Labs Innovations Make as many copies as you need. Use template and/or checklist. For additional instructions, see page 8. Template Instructions SAMPLE ● If desired, write in line number, pool access code, dial code feature, or auto dial number ● If desired, write in Line Ringing (Imm, De[...]
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Pagina 36
Form D: Number Lists PAGE 1 of 2 Lucent Technologies Bell Labs Innovations Required if Form B1 identifies External Hotlines, or if Form B2 identifies Disallowed or Allowed List Assignments. For additional instructions, see pages 14 and 15. Disallowed Phone Number Lists {#404} Required only if Disallowed List Assignment {#405} is specified on Form B[...]
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Pagina 37
Form D: Number Lists PAGE 2 of 2 Lucent Technologies Bell Labs Innovations Required only if Forced Account Code Verification is desired. For additional instructions, see page 15. Forced Account Code List {#409} Entry Account Code (up to 6 digits) 1 Write Description Entry Account Code (up to 6 digits) 1 Write Description 01 34 02 35 03 36 04 37 05 [...]
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Pagina 38
Form E: System Speed Dial Numbers PAGE 1 of 1 Optional for PARTNER II System and PARTNER Plus System. Lucent Technologies Bell Labs Innovations For additional instructions, see page 16. To Dial: On system phones, press Feat + 3-digit code. On standard phones, press # + 3-digit code while receiving intercom dial tone. Code Name/Compa[...]
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Pagina 39
Lucent Technologies 518-455-338 Issue 2 August 1996[...]