Lucent Technologies partner advanced communications system manuale d’uso
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Un buon manuale d’uso
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La parola deriva dal latino "instructio", cioè organizzare. Così, il manuale d’uso Lucent Technologies partner advanced communications system descrive le fasi del procedimento. Lo scopo del manuale d’uso è istruire, facilitare lo avviamento, l'uso di attrezzature o l’esecuzione di determinate azioni. Il manuale è una raccolta di informazioni sull'oggetto/servizio, un suggerimento.
Purtroppo, pochi utenti prendono il tempo di leggere il manuale d’uso, e un buono manuale non solo permette di conoscere una serie di funzionalità aggiuntive del dispositivo acquistato, ma anche evitare la maggioranza dei guasti.
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Innanzitutto, il manuale d’uso Lucent Technologies partner advanced communications system dovrebbe contenere:
- informazioni sui dati tecnici del dispositivo Lucent Technologies partner advanced communications system
- nome del fabbricante e anno di fabbricazione Lucent Technologies partner advanced communications system
- istruzioni per l'uso, la regolazione e la manutenzione delle attrezzature Lucent Technologies partner advanced communications system
- segnaletica di sicurezza e certificati che confermano la conformità con le norme pertinenti
Perché non leggiamo i manuali d’uso?
Generalmente questo è dovuto alla mancanza di tempo e certezza per quanto riguarda la funzionalità specifica delle attrezzature acquistate. Purtroppo, la connessione e l’avvio Lucent Technologies partner advanced communications system non sono sufficienti. Questo manuale contiene una serie di linee guida per funzionalità specifiche, la sicurezza, metodi di manutenzione (anche i mezzi che dovrebbero essere usati), eventuali difetti Lucent Technologies partner advanced communications system e modi per risolvere i problemi più comuni durante l'uso. Infine, il manuale contiene le coordinate del servizio Lucent Technologies in assenza dell'efficacia delle soluzioni proposte. Attualmente, i manuali d’uso sotto forma di animazioni interessanti e video didattici che sono migliori che la brochure suscitano un interesse considerevole. Questo tipo di manuale permette all'utente di visualizzare tutto il video didattico senza saltare le specifiche e complicate descrizioni tecniche Lucent Technologies partner advanced communications system, come nel caso della versione cartacea.
Perché leggere il manuale d’uso?
Prima di tutto, contiene la risposta sulla struttura, le possibilità del dispositivo Lucent Technologies partner advanced communications system, l'uso di vari accessori ed una serie di informazioni per sfruttare totalmente tutte le caratteristiche e servizi.
Dopo l'acquisto di successo di attrezzature/dispositivo, prendere un momento per familiarizzare con tutte le parti del manuale d'uso Lucent Technologies partner advanced communications system. Attualmente, sono preparati con cura e tradotti per essere comprensibili non solo per gli utenti, ma per svolgere la loro funzione di base di informazioni e di aiuto.
Sommario del manuale d’uso
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Pagina 1
P AR TNER ® Advanced Communications System Release 1.0 System Planner 518-456-051 Issue 1 January 1997[...]
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Pagina 2
Copyright © 1997 Lucent Technologies 518-456-051 All Rights Reserved Issue 1 Printed in U.S.A. January 1997 Notice Every effort was made to ensure that the information in this Planner was complete and accurate at the time of printing. However, information is subject to change. Trademarks PARTNER, PARTNER MAIL, PARTNER MAIL VS, and PassageWay are r[...]
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Pagina 3
1 Introduction Setup decisions for the PARTNER ® Advanced Communications System (ACS) should be recorded on the forms in this Planner. The forms must be filled out before installation to provide guidance for the technician who installs and programs the system. The forms should also be used by the customer to record changes after installation, so t[...]
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Pagina 4
2 Hunt Group Hunt Group sends incoming calls directly to an extension in the specified group 1–6. Programmed using option 1 of Group Call Distribution {#206}. VMS-Mail Voice Mail coverage of personal line by PARTNER MAIL or PARTNER MAIL VS , which must be purchased separately. Sends unanswered incoming calls directly to the line owner’s mailbox[...]
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Pagina 5
3 8. System Settings Receptionist answers calls during business hours? If “Yes,” be sure to record settings on these forms that will allow the receptionist to answer the phone before automatic coverage is applied. Number of Lines {#104} This programming procedure should be used only for installation—using it later erases custom settings for a[...]
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Pagina 6
4 10. Auxiliar y Equipment (System) Check boxes that apply for auxiliary equipment connected to the control unit or to system wiring. All appropriate hardware and software must be purchased separately. Battery Backup In some countries, battery backup is available to allow the customer to connect an external battery to keep the complete system opera[...]
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Pagina 7
5 NOTE: In addition to the VMS extensions, you must specify an extension (with no lines assigned) where a remote maintenance device is installed. Write “VMS-RMD” in the Write Name/Description column. These VMS extensions should be checked on Form B2, Identify Group Assignments, VMS Only. They must be assigned to Hunt Group 7 using Hunt Group Ex[...]
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Pagina 8
6 For m B2 Supplemental Instr uctions: Customized Extension Settings Each row on Form B2 specifies settings—including group assignments—that can be copied to other extensions using Copy Settings {#399}. Default settings are shown at the top of Form B2. Settings for Auxiliary Equipment The following settings may be useful for auxiliary equipment[...]
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Pagina 9
Identify Restrictions/Permissions Specify restrictions and permissions for each extension. Line Access Restriction {#302} By default, access to all lines is set to No Restriction. To change the default, write the line numbers in the appropriate columns, as follows: Outgoing only – User can place outside calls and receive only transferred calls on[...]
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Pagina 10
8 For m C Supplemental Instr uctions: Button T emplates There are eight pages to Form C—one page for each type of system phone and one page for an Intercom Autodialer. Use Form C to record line button assign- ments and to indicate programming for system telephone buttons that do not have lines assigned if the programming is to be performed from e[...]
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Pagina 11
Intercom Autodialer The buttons on the Intercom Autodialer are automatically programmed as Intercom Auto Dial buttons for all system extensions in the following order: 10 22 34 11 23 35 12 24 36 13 25 37 14 26 38 15 27 39 16 28 40 17 29 41 18 30 19 31 20 32 21 33 You can program the buttons to ring, voice signal, or manually signal; and you can cha[...]
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Pagina 12
Example T emplates These examples show a PARTNER-34D telephone, PARTNER-CA48 Intercom Autodialer programmed for a receptionist, and a PARTNER-18 telephone programmed for a user. Buttons that are not used for lines have dial-code features. (The abbreviations are explained in “Button Feature Summary” beginning on page 11 .) The 34-button telephon[...]
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Pagina 13
Auto Dialing Featur es Auto Dial numbers can include the digits 0 – 9 , * , # , and special functions that you store by pressing h (Pause), ! (Stop), S (Recall), and & (Touch-Tone Enable). To store an intercom number, you must press the left i button before entering the extension number. Only one Auto Dial number for an extension can be store[...]
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Pagina 14
Dial-Code Featur es Account Code Entry ACE f12 Allows the user to enter an account code for a call by pressing the button, entering up to 16 digits for the account code, then pressing the button again. If on a button with lights, the lights show when the feature is in use. Background Music Music f19 Turns background music on and off at the speaker [...]
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Pagina 15
Group Hunting—Ring Hunt- g i77 g Rings the first available extension in the designated Hunt Group, or transfers a call to an extension in the group. If unanswered after 3 rings, the call moves to the next available extension, and so on, until the call is answered or until the caller hangs up. g = 1–6 Group Hunting—Voice Signal HuntVS- g i*77 [...]
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Pagina 16
For m D Supplemental Instr uctions: Number Lists Use this form to specify lists of Disallowed, Allowed, and Emergency telephone numbers. Also use this form to identify the phone numbers dialed automatically by External Hotlines. NOTE: To restrict long-distance calling, Toll Call Prefix {#402} (indicating whether you must dial a 0 or 1 to place long[...]
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Pagina 17
Emergency Phone Number List {#406} You can create a list of emergency numbers that can be dialed at any time by any extension that has access to an outside line . The list can have up to 10 entries. Emergency numbers override all other dialing restrictions, including Night Service with a System Password. NOTE: Various factors influence the effectiv[...]
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Pagina 18
Telephone Number Write the number exactly as it should be dialed. Numbers can be up to 28 digits, including the digits 0 – 9 , * , # , and the special dialing functions discussed next. To store a telephone number, include the dial-out code, toll-call prefix, and area code (if needed), along with the number. Special Dialing Functions Function Butt[...]
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Pagina 19
AA VMS- AA Hunt Group (write no.) {#206} VMS- Mail {#206} or {#208} Line Coverage—You can select one per line Only one of these types per system Write the Telephone Numbers in order customer desires (list personal and dedicated lines last) Write User’s Name for Personal or Owned Line or Identify Equipm[...]
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Pagina 20
Form A: System Configuration PAGE 2 of 2 8. System Settings. Write response on line for each item. • Receptionist answers calls during business hours? Wr ite “Y es” or “No” ______. • Number of Lines {#104}—By default, 3 lines per P ARTNER A CS processor module, 2 lines per 206 module and 4 lines per 400 module are assigned to each ext[...]
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Pagina 21
PAGE Form B1: System Extensions IMPORTANT: A system display phone is required for programming at extension 10 or 11. Extension 10 typically is the receptionist’s extension. Extension 11 is recommended as a second programming extension (typically the System Manager’s extension). 1. If checked, see Form B1, Page 3 of 3. 2. If there is a mix of PA[...]
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Pagina 22
1. If checked, see Form B1, Page 3 of 3. 2. If there is a mix of PARTNER-model and MLS-model phones, write “P” for PARTNER and “M” for MLS. 3. Write “T” for touch-tone or “R” for rotary. If Call Waiting is desired, check next column. 4. Must be standard phone. If immediate dialing is required, use a dedicated line. Do not assign res[...]
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Pagina 23
PAGE May be used if Ext. Name Display is checked on Form B1, page 1 of 3 or page 2 of 3. Form B1: System Extensions 3 of 3 Note: Only 12 characters display on MLS-model phones. Ext. Jack No. Write 2-Digit Code for Each Character To Be Displayed — See Table at Right Character Codes Letters: Numbers: 10 11 12 13 14 15 16[...]
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Pagina 24
PAGE 1 of 2 Required if you want to change extension settings from defaults. For additional instructions, see pages 6 and 7. Form B2: Customiz ed Extension Settings 1. Write S for Spanish or F for French. 2. Use Line Assignment {#301} to remove lines from or assign lines to extensions. 3. Write IN for Inside Only or LOC for Local Only to indicate r[...]
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Pagina 25
Form B2: Customized Extension Settings PAGE 2 of 2 Identify Line Ringing {CTP} Option If Different than Default Write line numbers in each column to show desired Line Ringing options 34 35 40 41 28 29 Identify Extension Settings if Different than Default Identify Restrictions/Permissions If Different than Defaults E ?[...]
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Pagina 26
04 DEL IN PAGE 1 of 8 Form C1: P AR TNER-34D Phone Make as many copies as you need. Use template and/or checklist. For additional instructions, see pages 8 through 13. Check Desired Features Also write in extension or group number SAMPLE Template Instructions • If desired, write in line number, dial code feature, or auto dial number • If desire[...]
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Pagina 27
MSVS – 30 S. Jones PAGE SAMPLE Extensions programmed as shown (circle choices): 10 11 Template Instructions • The numbers in the lower right corner for each button represent the default extension assignments. If you change them, write in the new assignments. • If desired, write in Intercom Ring (Ext-XX) or Voice Signal (ExtVS-XX), or Manual S[...]
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Pagina 28
Intercom Intercom Ext. PAGE 3 of 8 Check Desired Features Also write in extension or group number Make as many copies as you need. Use template and/or checklist. For additional instructions, see pages 8 through 13. 04 DEL IN SAMPLE Specify Automatic Line Selection: ________________________________________________________________ Identify extensions[...]
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Pagina 29
Intercom Intercom Ext. PAGE Form C4: P AR TNER-6 Phone 4 of 8 Make as many copies as you need. Use template and/or checklist. For additional instructions, see pages 8 through 13. Check Desired Features Also write in extension or group number 04 DEL IN SAMPLE Specify Automatic Line Selection: _________________________________________________________[...]
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Pagina 30
Intercom Intercom Ext. 04 DEL IN PAGE 5 of 8 Form C5: MLS-34D Phone Make as many copies as you need. Use template and/or checklist. For additional instructions, see pages 8 through 13. Check Desired Features Also write in extension or group number SAMPLE Template Instructions • If desired, write in line number, dial code feature, or auto dial num[...]
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Pagina 31
PAGE Form C6: MLS -18D Phone 6 of 8 Check Desired Features Also write in extension or group number Make as many copies as you need. Use template and/or checklist. For additional instructions, see pages 8 through 13. 04 DEL IN SAMPLE Template Instructions • If desired, write in line number, dial code feature, or auto dial number • If desired, wr[...]
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Pagina 32
PAGE Form C7: MLS -12/12D Phone 7 of 8 Check Desired Features Also write in extension or group number Make as many copies as you need. Use template and/or checklist. For additional instructions, see pages 8 through 13. 04 DEL IN SAMPLE Template Instructions • If desired, write in line number, dial code feature, or auto dial number • If desired,[...]
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Pagina 33
Intercom Intercom Ext. PAGE Form C8: MLS-6 Phone 8 of 8 Make as many copies as you need. Use template and/or checklist. For additional instructions, see pages 8 through 13. Check Desired Features Also write in extension or group number 04 DEL IN SAMPLE Specify Automatic Line Selection: _______________________________________________________________[...]
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Pagina 34
List 1 01 02 03 04 05 06 07 08 09 10 Allowed Phone Number Lists {#407} Required only if Allowed List Assignment {#408} is specified on Form B2. Entry Telephone Number 1 List 2 List 3 List 4 Write the telephone numbers that users can dial regardless of assigned restrictions. 01 02 03 04 05 06 07 08?[...]
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Pagina 35
PAGE Required if Form B1 identifies External Hotlines. For additional instructions, see page 15. Form D: Number Lists 2 of 3 NOTE: An External Hotline phone is a standard phone that dials the specified telephone number when the handset is lifted. Ext.Jack External Hotline {#311} Required if External Hotline {#311} is checked on Form B1. ?[...]
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Pagina 36
Write Description Write Description 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53[...]
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Pagina 37
PAGE 1 of 1 Form E: System Speed Dial Numbers Optional for PARTNER Advanced Communications System. For additional instructions, see page 16. 1 You can dial System Speed Dial numbers that are marked with * at any time, regardless of dialing restrictions placed on your extension. System Speed Dial numbers are programmed by the System Manager (report [...]
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Pagina 38
518-456-051 Issue 1 January 1997[...]