Moxa Technologies CP-118U manuale d’uso

CP-1 18U User ’ s Manual 8-Port RS-232/422/485 Serial Bo ard for Universal PCI Bus Second Edition, December 2004 www .moxa.com/product Moxa Technologies Co., Ltd. Tel: +886-2-8919-1230 Fax: +886-2-8919-1231 Web: www.moxa.com MOXA Technical Support Worldwide: support@moxa.com.tw The Americas support@moxa.com[...]

CP-118U User’s Manual The software d escribed in t his manual is furnished under a license a greement and m ay be use d only in accordance with the term s of that agreement. Copyright Notice Copyright  2004 Moxa Technologies Co., Ltd. All rights reserved. Reproducti on without perm ission is pr ohibited. Trademarks MOXA is a re gistered tra de[...]

Table of Contents Chapter 1 Introduction .................................................................................................. 1-1 Overview....................................................................................................................... ........... 1-2 Applications .................................................[...]

Appendix A Technical Reference ................................................................................... A-1 Product Speci fications ......................................................................................................... ... A-1 PCI .........................................................................................[...]

1 1 Chapter 1 Introduction Moxa’ s CP-1 18U Universal PCI seri al board meet s the new slot stan dard for ex pansion boa rds, and works wi th bot h 3.3V and 5V PCI sl ots. The board has eight i ndependent RS-232/4 22/485 serial ports f or connecting dat a acquisition e quipment and other se rial devices to a PC. The following topics are covered i[...]

CP-118U User’s Manual Introduction 1-2 Overview Smartio—The Smart Mul tiport Async Sol ution CP-1 18 U is one of the newest m embers of Moxa ’ s well-known Sm artio series of multiport serial boards, in which Smartio stands for Smart Multiport serial I/O solution. The 8-port RS-232/422/ 485 CP- 1 18U bo ard is desig ned for the plug-and- play[...]

CP-118U User’s Manual Introduction 1-3 Applications The CP-1 18U board is sui table for m any dif ferent applications, i ncluding: ! Internet/Intranet Connections ! Remote Access ! Multi-user Applications ! Industrial Automation ! Office Automation ! Telecomm unications ! PC-based Ve nding Mac hines and Kios ks ! POS (Poi nt-of-Sale) Systems Feat[...]

CP-118U User’s Manual Introduction 1-4 Installation Flowchart The following flowch art gives a brief summary of th e procedure you should follow to in stall the CP-1 18U boa rd and which chapters t o refer to for more detailed inform ation: Use the onboard DIP Switches to select the data transm ission mode f or each port . Chapter 2, “Hardw are[...]

2 2 Chapter 2 Hardware Installation The CP-1 18U Series hardware installation procedure is describ ed in this chapter . Since the CP-1 18U board’ s I RQ number and I/O addresses are assigned auto matically by the PCI BIOS, the board MUST be plugged in be fore install ing the dri ver . The following topics are covered in this chapter: ! CP-118U Bl[...]

CP-118U User’s Manual Hardware Installation 2-2 CP-118U Block Diagram 135 mm [5.31 in] 82 mm [3.23 in] 41.7 mm [1.64 in] MU860 CP-1 18U 121 mm [4.76 in] DIP Switch Settings CP-1 18U has three onboa rd DIP Switch arrays, each with 8 switches, referred to below and on the board (see the above block diagram ) as S1, S2, and S3. The switches are used[...]

CP-118U User’s Manual Hardware Installation 2-3 Plugging the Board into an Expansion Slot Since the CP- 1 18U b oard’ s IRQ num ber and I/O a ddress are a utomat ically assigne d by the PC I BIOS, the b oard MUST be plugged i nto one o f the comput er ’ s expansion slot s before ins talling the driver . St e p 1 : Power off the PC. WARNING To[...]

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3 3 Chapter 3 Software Installation In this chapter , installation, configuration, and updat e/removal p rocedures fo r the drive r are give n for W indows (2003 /XP , 2000, 98/95, NT), DOS, Linux, and SCO. Before pro ceeding with the software installation, complete the hardware installatio n discussed in the previous chapter, “Hardware Installat[...]

CP-118U User’s Manual Software Installation 3-2 Windows Drivers MOXA prov ides drivers that allow you to use the following serial boar d products under W indows 2003/XP/2000, Windows XP Embedded, Windows 98/95, an d W indows NT . ! Universal PCI Boards: CP-118U, CP-16 8U, CP-104UL, CP-104JU, CP-102U, CP-10 2UL, CP-134U, CP-134U-I , CP-132UL, CP-1[...]

CP-118U User’s Manual Software Installation 3-3 Windows 2003/XP In this section, we descri be the installation proce dure for W indows XP . The install ation procedure for Wi ndows 2003 is similar . W indows 2003/XP support up to 256 serial ports, from COM1 to COM256. In order to utilize fully W indows 2003/XP’ s multi-process/multi-thread a dv[...]

CP-118U User’s Manual Software Installation 3-4 3. Select Search for the best driver in these locations , chec k Include this location in the search , and then click on Browse . Navi gate to the CP-1 18U SoftwareW in2K-XP-2003 folder on the software CD, and then click on Next to continue. 4. W ait while the installation wizard search es. The n[...]

CP-118U User’s Manual Software Installation 3-5 5. W ait while the driver software is installed. 6. The next window sho ws the model name of the boa rd, and i ndicates that W indows has completed the driver installation. Click on Finish to proceed with the rest of the installation procedure.[...]

CP-118U User’s Manual Software Installation 3-6 7. The Found New Hardwar e W izard window will open to help you install the driver for MOXA Port 0. Select Insta ll from a list or specific location (Advanced) , and then cl ick on Next to procee d. 8. Select Search for the best driver in these locations , chec k Include this location in the search [...]

CP-118U User’s Manual Software Installation 3-7 9. W ait while the installation wizard search es. The next window that opens cautions you that although this software has n’t passe d W indo ws Logo testi ng, the dri ver has been test ed and shown that i t can support t he W indo ws OS. Cli ck on Continue An yway to proceed. 10. W ait wh ile the [...]

CP-118U User’s Manual Software Installation 3-8 11. After all files have been copied to the system, the Completing the Found New Hardware Wiz ar d window will open to indicate that it has finish ed installing Port 0 . Click on Finish to proceed with the rest of t he installation. 12. Repeat S tep 7 through S tep 1 1 for each of the remaini ng sev[...]

CP-118U User’s Manual Software Installation 3-9 13. The Found Ne w Hardware pop-up window will reappear to inform you that the hardware was installed successfully . Configuring the Ports After the driver has been installed, use Device Manager to config ure the CP- 1 18U seri al ports. 1. Click on St a r t # Settings # Contr ol Panel # System , se[...]

CP-118U User’s Manual Software Installation 3-10 2. Expand the Multi-port serial adapters tab, right click on MOXA CP-1 18U Series (PCI Bus) , and then click on Pr operties to open the board’ s conf iguration panel. 3. Click on the port you would like to configur e to highlight it, and then click on Port S etting .[...]

CP-118U User’s Manual Software Installation 3-11 4. Select a COM num ber for the port from the Port Number pull-down list. 5. Check the Auto Enumerating COM Number chec kbox to m ap subseque nt ports automatically . The port numbers will be assigned in sequence. For example, if COM 3 is assigned to P ort 1, then C OM 4 (if not already occupi ed) [...]

CP-118U User’s Manual Software Installation 3-12 Using MOXA PComm Utility The PComm Diagnostic p rogram is a useful t ool for chec king the stat us of MOXA ’ s multiport boards. The pr ogram can be u sed to test i ntern al and external IRQ, T xD/RxD, UAR T , CTS/R TS, DTR/DSR, etc. Use this program to ensure th at your MOXA boards and ports are[...]

CP-118U User’s Manual Software Installation 3-13 Removing the Driver 1. T o uninstall the driver, click on St a r t # Settings # Control Panel # System , select the Hardwar e tab, and then click on Device Manager . Use the mouse to place the cursor over the CP-1 18U Series board under Multi-port serial adapters , a nd then click t he right m ouse[...]

CP-118U User’s Manual Software Installation 3-14 3. The Device M anager window refreshes automatically, show ing that the driver and ports for the CP-1 18U Series board hav e been rem oved. Windows 2000 In this section, we descri be the installation proce dure for W indows 2000. W indows 2000 supports up to 256 serial ports, from COM1 to COM256. [...]

CP-118U User’s Manual Software Installation 3-15 1. After plugging the board in to an expansion slot and powering on your PC, W i ndows 2000 will automatically detect the ne w board, and the Found New Hardwar e window will open. 2. When the W elcome to the Found New Hardware Wiz ard window opens, cli ck on Ne xt to continue.[...]

CP-118U User’s Manual Software Installation 3-16 3. Select Search for a suitable driver for my device (r ecommended) , and then click on Next to continue. 4. Select Specify a locati on and then click on Next to continue.[...]

CP-118U User’s Manual Software Installation 3-17 5. Navigate t o the CP- 1 18USoftwar eW in2K-XP- 2003 folder on the software CD, and then click on OK to continu e. 6. Click on Next to copy the driver files to your system.[...]

CP-118U User’s Manual Software Installation 3-18 7. W ait while the installation wizard search es. The next window that opens cautions you that although this software has n’t passe d W indo ws Logo testi ng, the dri ver has been test ed and shown that i t can support t he W indows OS. Clic k on Ye s to proceed. 8. W ait while the files are copi[...]

CP-118U User’s Manual Software Installation 3-19 9. The next window sho ws the model number of t he board, and i ndicates that W indows has completed the driver installation. Click on Finish to continue with the rest of the installation procedure. 10. The Found Ne w Hardware window will reappear and indicate that the bo ard’ s ports are being i[...]

CP-118U User’s Manual Software Installation 3-20 Configuring the Ports After the driver has been installed, use Device Manager to config ure the CP- 1 18U seri al ports. 1. Click on St a r t # Settings # Contr ol Panel # System , select the Har dwar e tab, and then click on Device Manager .[...]

CP-118U User’s Manual Software Installation 3-21 2. Expand the Multi-port serial adapters tab, right click on MOXA CP-1 18U Series (PCI Bus) , and then click on Pr operties to open the board’ s conf iguration panel. 3. Basic inf ormation ab out the boar d is displa yed on the General page. Click on the Port s[...]

CP-118U User’s Manual Software Installation 3-22 4. Configuration tab to configure the board’ s serial ports. 5. Click on the port you would like to configur e to highlight it, and then click on Port S etting .[...]

CP-118U User’s Manual Software Installation 3-23 6. Select a COM num ber for the port from the Port Number pull-down list. 7. Check the Auto Enumerating COM Number chec kbox to m ap subseque nt ports automatically . The port numbers will be assigned in sequence. For example, if COM 3 is assigned to P ort 1, then C OM 4 (if not already occupi ed) [...]

CP-118U User’s Manual Software Installation 3-24 Using MOXA PComm Utility The PComm Diagnostic p rogram is a useful t ool for chec king the stat us of MOXA ’ s multiport boards. The pr ogram can be u sed to test i ntern al and external IRQ, T xD/RxD, UAR T , CTS/R TS, DTR/DSR, etc. Use this program to ensure th at your MOXA boards and ports are[...]

CP-118U User’s Manual Software Installation 3-25 Removing the Driver 1. T o uninstall the driver, click on St a r t # Settings # Control Panel # System , select the Hardwar e tab, and then click on Device Manager . Use the mouse to place the cursor over the CP-1 18U Series board under Multi-port serial adapters , a nd then click t he right m ouse[...]

CP-118U User’s Manual Software Installation 3-26 3. The Device M anager window refreshes automatically, show ing that the driver and ports for the CP-1 18U Series board hav e been rem oved. Windows 95/98 In this section, we descri be the installation proce dure for W indows 98. The install ation procedure for W indows 95 is similar . The W indows[...]

CP-118U User’s Manual Software Installation 3-27 1. After plugging the board into an expansion slo t and powering on your PC, W indows 98 will automatically d etect the new bo ard, and display the Found N ew Hardware window . When the Add New Hardware Wi zard window opens, cli ck on Ne xt to continue. 2. Select Display a list of all the drivers i[...]

CP-118U User’s Manual Software Installation 3-28 3. Select Other Devices and then click on Next to procee d. 4. Click on Have Dis k . 5. Use the Br owse button to navigate to the CP-1 18USoftwar eW in9xWi ndows.95 fold er on the Documentatio n and Software CD, and then click on OK .[...]

CP-118U User’s Manual Software Installation 3-29 6. Click on CP-1 18U Series [8-23-2004] to highlight it, and then click on Next . 7. V erify that the CP-1 18U Series driver will be installed, and then click on Next .[...]

CP-118U User’s Manual Software Installation 3-30 8. Basic configuration information will be displayed in the CP-1 18U Series Installation window . Click on OK to complete the installation of the board. 9. This completes the installation of the CP-118U board. Click on Finish to exit the Add New Hardwar e Wi zard . NOTE If an error m essage similar[...]

CP-118U User’s Manual Software Installation 3-31 Configuring the Ports Follow the p rocedures gi ven below t o re-confi gure the boa rd’ s COM ports. Since CP-1 18U is a Unive rsal PCI boa rd, when a new bo ard is added or an exist ing board i s removed, the board’ s configuration will be adde d or removed automatically by the operating syste[...]

CP-118U User’s Manual Software Installation 3-32 3. Basic inf ormation ab out the boar d is displa yed on the General page. Click on the Port s Configuration tab to configure the board’ s serial ports. 4. Click on the port you would like to configur e to highlight it, and then click on Port S etting .[...]

CP-118U User’s Manual Software Installation 3-33 5. Select a COM num ber for the port from the Port Number pull-down list. 6. Check the Auto Enumerating COM Number chec kbox to m ap subseque nt ports automatically . The port numbers will be assigned in sequence. For example, if COM3 is assigned to P ort 1, then COM4 (if not already occupied) will[...]

CP-118U User’s Manual Software Installation 3-34 2. Click on a MOXA CP-118U board under Moxa Smarti o/Industi o multip ort board to highlight it, and then click on Properties . 3. Select the Driver t ab, and cli ck on Update Driver… .[...]

CP-118U User’s Manual Software Installation 3-35 4. Click on Next . 5. Select Display a list of all the drivers in a specifi c location, so you c an select the driver you want. , and then click on Next .[...]

CP-118U User’s Manual Software Installation 3-36 6. In the ne xt windo w , the CP-1 18U Series option should alre ady be highl ighted. Cl ick on Have Disk… and the n navigate to t he folder t hat contains t he new dri ver file. 7. Follow the on-screen instructions to complete the driver update procedu re.[...]

CP-118U User’s Manual Software Installation 3-37 Removing the Driver This section e xplains how t o remove the CP-1 18U driver . 1. Open the Control Panel , double click on the Add/Remove Pr ograms icon, and then select the Install/Uninstall tab. 2. Click on the MOXA Smartio/Industio Driver option and then click on Add/Remove to start the driver [...]

CP-118U User’s Manual Software Installation 3-38 Windows NT W indows NT supports up to 256 serial ports, from COM1 to COM256. T o utilize fully W indows NT’ s multi-pr ocess and multi-thread advanced f eatur es, pure 32-bit W indows NT device drivers were develo ped for the CP-1 18U boards and other MOX A multiport b oards. The drive rs conform[...]

CP-118U User’s Manual Software Installation 3-39 6. Select MOXA Smartio/Industio Family multipo rt board in the Select OEM Option window , and then click on OK to start installing the driver . 7. The Moxa Smarti o/Industio Configuration Panel window appears. Click on Add to open the Property configuration window to change port settin gs and set a[...]

CP-118U User’s Manual Software Installation 3-40 1. Open the Control Panel , click on the Ne twork icon, and then select the Adapters tab. Click on MOXA Smartio/Industio Family Adapter to highligh t it, and then click on Propertie s . 2. Select the boa rd whose ports you wish to confi gure to hi ghlight it, an d then clic k on Proper ty . 3. Sele[...]

CP-118U User’s Manual Software Installation 3-41 4. Select a COM num ber for the port from the Port Number pull-down list. 5. Check the Auto Enumerating COM Number chec kbox to m ap subseque nt ports automatically . The port numbers will be assigned in sequence. For example, if COM3 is assigned to P ort 1, then COM4 (if not already occupied) will[...]

CP-118U User’s Manual Software Installation 3-42 8. Click on OK to save the settings, and th en click on OK in the Proper ty window to complete the port settings and return to the MOXA Smartio/Indus tio Conf iguration Pan el window . The just configured CP-118U board will be listed, as shown below . Click on OK to return to the Network window . 9[...]

CP-118U User’s Manual Software Installation 3-43 NOTE The driver configuration will NOT take effect until you restart the PC. Using Event Log Once the system restarts, you m ay check the event log recorde d by th e MOXA dr iver to veri fy that the board’ s ports have b een initialized successfully . T o view the event log, enter th e Administra[...]

CP-118U User’s Manual Software Installation 3-44 Removing the Driver T o remove the CP-1 18U driver: 1. Open the Control Panel , click on the Ne twork icon, and select the Adapters tab. 2. Click on MOXA Smartio/Ind ustio Family Adapter in the Network Ada pters list to highlight it. 3. Click on Remove . 4. Click on Close , and then restart the sys[...]

CP-118U User’s Manual Software Installation 3-45 Non-Windows Drivers Drivers are provid ed for DOS, Linux, and SCO. DOS MOXA DOS API-232 is a software pac kage that assists us ers in develo ping new program s, or debugging exi sting pr ograms for se rial comm unications. This section e xplains how t o install t he package, how to set up the drive[...]

CP-118U User’s Manual Software Installation 3-46 Setting up the Driver This section c overs som e of the setup program ’ s most frequently use d functi ons. For com plete details, press F1 to open the on -line help file. 1. Run BIN SETU P . EXE . 2. Press Enter to select the model nam e of the MOXA board you are i nstalling. 3. A window will o[...]

CP-118U User’s Manual Software Installation 3-47 4. Y ou may ent er or modi fy the setti ngs of each port at this stage. The values display ed first are the port’ s initial v alues that were set up when the driver was installed . 5. Press F10 to save the changes and exit the SETUP program. Legends In this section, we explain the meaning o f som[...]

CP-118U User’s Manual Software Installation 3-48 F5 Group Edit This is a convenient function that allo ws you to edit the configuration of several ports at one time as a group. Loading the Driver After completing the setup procedure, run BINDP-DR V .EXE from the DOS prom pt to load the driver . The driver will automatically detect the boards th [...]

CP-118U User’s Manual Software Installation 3-49 Execute the fol lowing c ommands f rom the Li nux prom pt: 1. #mount /dev/cdrom /mnt/cdrom #cd / #mkdir moxa 2. #cd moxa #cp /mnt/cdrom/<driver directory>/mxser.tgz . 3. #tar xvfz mxser.tgz 4. #cd mxser #make clean; make install 5. #cd /moxa/mxser/driver #./msmkod 6. #modprobe mxser (If you i[...]

CP-118U User’s Manual Software Installation 3-50 SCO MOXA provides drivers that allow you to use the follow ing serial board produ cts under Linux. ! Universal PCI Boards: CP-118U, CP-16 8U, CP-104UL, CP-104JU, CP-102U, CP-10 2UL ! PCI Boards: C168H/PCI, C104H/P CI, C104HS/PCI ! ISA Boards: C168H, C168HS, C168P, C104H, C104HS, C104P, CI-104J, CI-[...]

CP-118U User’s Manual Software Installation 3-51 5. The Basic C onfig urat ion window will open nex t. Y ou can install up to four MOXA Sm artio Multiport Serial Bo ards under SCO Unix/SCO Open Server . MOXA Smartio Family Installation Utility (V er 1.6) Smartio Family Basic Configuration Board No. Board T ype I/O Address Interrupt Bus/Dev No. 1 [...]

CP-118U User’s Manual Software Installation 3-52 8. Press Enter to return to the main screen. Smartio Family Installation Utility (V er 1.6) Smartio Family Basic Configuration Board No. Board T ype I/O Address Interrupt Bus/Dev No. 1 CP-118U AC00 5 2/13 2 None ---------- --- ------ ------- ---- -------- - 3 None ---------- --- ------ ------- ----[...]

4 4 Chapter 4 Serial Programming Tools Moxa provide s an easy t o use yet po werful seri al program ming library , and communicati on troubleshooting utilities under W indows 2000/XP/ 2003, W indows 95/98, and W indows NT . The following sections give details about the installation, the library , and the utilities for various platforms. The followi[...]

CP-118U User’s Manual Serial Programming Tools 4-2 MOXA PComm PComm, a pro fessional serial comm tool f or PCs, is a software packa ge that runs under W indows NT/2000/ XP/2003/95/ 98. PCom m provi des: ! A powerf ul serial comm unication l ibrary that simplifie s serial program ming tasks for most popular pr ogramm ing languages. The serial comm[...]

CP-118U User’s Manual Serial Programming Tools 4-3 Utilities In this section, we give brief descriptions of each utility . For more information about these utilities, read the on-line help from the Document ation and S oftware CD. Diagnostic (for MOXA boards only) This conve nient diagno stic program , which onl y works with MOXA boards a nd port[...]

CP-118U User’s Manual Serial Programming Tools 4-4 Monitor (for Moxa boards under Windows NT/2000/XP/2003) This useful port status m onitoring pr ogram all ows you to moni tor data t ransmission of selected Moxa COM ports. The program monitors data transm ission/receivi ng throughput, and communicat ion line status, w ith data update d and dis pl[...]

CP-118U User’s Manual Serial Programming Tools 4-5 Terminal Emulator Use T erminal Emulator to connect to your PC’ s serial ports to check if data is being transmitted correctly . T erminal Emulator features multi-wind ows, and supports VT100 and ANSI terminal types. Y ou can transfer data interactively , send patterns periodically , and tran s[...]

CP-118U User’s Manual Serial Programming Tools 4-6 ADDC™ ADDC™ is the best method for switchi ng between transm ission and receivi ng when using 2-wire RS-485. When using ADDC™, additional code is n ot requ ired to switch between data transmitting and receiving, since the switching m echanism is managed aut omatically by the board’ s buil[...]

5 5 Chapter 5 Pin Assignments The CP-1 18U board has a fe male DB62 co nnector on t he board, wi th various co nnection opt ions available for c onnecting fr om the boar d to your seri al devices. I n this cha pter , we give pin assignments for the board side connect or , as well as pin assignm ents for device side connectors for the different conn[...]

CP-118U User’s Manual Pin Assignments 5-2 Board Side Pin Assignments—Female DB62 1 22 21 42 62 43 GND GND GND GND GND GND Port 1 Port 2 Port 3 Port 4 Port 5 Port 6 Port 7 Port 8 RS-232 Port Number Signal 0 1 2 3 4 5 6 7 TxD 1 25 6 30 33 14 38 41 RxD 22 3 27 8 1 1 35 16 19 RTS 44 47 49 52 54 57 60 62 CTS 43 46 48 51 53 56 59 61 DSR 23 4 28 9 12 [...]

CP-118U User’s Manual Pin Assignments 5-3 2-wire RS-485 Port Number Signal 0 1 2 3 4 5 6 7 Dat a+(B) 1 25 6 30 33 14 38 41 Dat a-(A) 2 26 7 31 34 15 39 42 GND 32, 40, 45, 50, 55 , 58 Pin Number Device Side Pin Assignments Male DB9 (Opt8-D/Opt8-M9) 15 69 Pin RS-232 RS-422 / 4-w ire RS- 485 2-wire RS-485 1 DCD TxD-(A) --- 2 RxD TxD+(B) --- 3 TxD Rx[...]

CP-118U User’s Manual Pin Assignments 5-4 Male DB25 (Opt8B/C) 1 13 14 25 Pin RS-232 RS-422 / 4-w ire RS- 485 2-wire RS-485 2 TxD RxD+(B) Data+(B) 3 RxD TxD+(B) --- 4 RTS --- --- 5 CTS --- --- 6 DSR --- --- 7 GN D GND GND 8 DCD TxD-(A) --- 20 DTR RxD-(A) Data-(A) Female DB25 (Opt8A/S) 13 1 25 14 Pin RS-232 RS-422 / 4-w ire RS- 485 2-wire RS-485 2 [...]

CP-118U User’s Manual Pin Assignments 5-5 RJ45 (Opt8-RJ45) 18 Pin RS-232 RS-422 / 4-w ire RS- 485 2-wire RS-485 1 DSR --- --- 2 RTS --- --- 3 GN D GND GND 4 TxD RxD+(B) Data+(B) 5 RxD TxD+(B) --- 6 DCD TxD-(A) --- 7 CTS --- --- 8 DTR RxD-(A) Data-(A)[...]

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6 6 Chapter 6 Troubleshooting Common CP-1 18U Series problems and possible solutions are listed below . If you still have problems after reading this chapter , contact your dealer or Moxa for hel p, or use the P roblem Report Form at the end of this manual to report problems to your dealer . General Troubleshooting 1. The MOXA CP-1 18U board cannot[...]

CP-118U User’s Manual Troubleshooting 6-2 Windows NT This section is specifically for troubleshooting problems for W indows NT . For general problems and solutions, see the previous section, “ General T roubleshooting.” 1. After the system r eboots, the error mess age “Another driver in the system, which did not report its r esources, has a[...]

A A Appendix A Technical Reference Product Specifications Bus interface 32-bit PCI Number of por ts 8 I/O address Assigned by PCI BIOS IRQ Assigned by PC I BIOS Data bits 5, 6, 7, 8 St op bits 1, 1.5, 2 Parity none, even, odd, space, m ark Flow Control R TS/CTS, XON/XOFF UAR T Moxa UAR T (16C550C or com patible) Speed 50 bps to 921.6 Kb ps Connecto[...]

CP-118U User’s Manual Technical Reference A-2 PCI The 32-bit CP-118U Series board complies with PCI Specificati ons 2.1, and t he IRQ a nd I/O address hardware configuration is auto matically assigned by the PCI BIOS. This means that you must plug i n the board bef ore installi ng the driver . As opposed to ISA slots, dif ferent PCI slots i n the[...]

B B Appendix B Service Information This appen dix shows y ou how to co ntact Moxa for inform ation abo ut this and other pro ducts, and how to repo rt problems. In this appendix, we cover the fo llowing topics. ! MOXA Internet Services ! Problem Report Form ! Product Return Procedure[...]

CP-118U User’s Manual Service Information B-2 MOXA Internet Services Customer satisfaction is our num b er one concern, and to ensure that customers receive the full benefit of ou r products, Moxa Internet Services has bee n set up to provide technical s upport, dri ver updates, product infor mation, and user ’ s manual updates. The following s[...]

CP-118U User’s Manual Service Information B-3 Problem Report Form MOXA CP-1 18U Series Customer name: Comp any: T el: Fax: Email: Date: 1. Moxa Product: $ CP-1 18U 2. Serial Number: ___________ ______ Problem Desc ription: Please describe the sym ptoms of the pr oblem as clearly as possi ble, including any error messages you see. A clearly writte[...]

CP-118U User’s Manual Service Information B-4 Product Return Procedure For product repair , exchange, or ref und, the custom er must: % Provide evide nce of origi nal purchase. % Obtain a Product Return Agreement (PRA) from the sales representative or dealer. % Fill out the Problem Report Fo rm (PRF). Include as much detail as possible for a shor[...]