Nortel Networks 1140E manuale d’uso

Norte l Communication Ser ver 1000 IP Phone 1140E User Guide Title page[...]

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Revision history 3 Revision histor y June 2009 S tanda rd 03.02. This document is up-issu ed to support Nortel Communications Server 100 0 Release 6.0. May 2009 S tanda rd 03.01. This document is up-issu ed to support Nortel Communications Server 100 0 Release 6.0. Januar y 2009 S tanda rd 02.05. This document is up-issu ed to support Nortel Commun[...]

Revision history 4 June 2006 S tandard 4.00. This document is issued to support Nortel Communication Server 1000 Release 4.5 sof tware. Adde d support for new security features. Februar y 2006 S tandard 3.00. This document is issued to support Nortel Communication Se rver 1000 Release 4.5 sof tware. Januar y 2006 S tandard 2.00. This document is is[...]

Contents 5 Contents About the Nortel IP Phone 1 140E . . . . . . . . . . . . . . . . . . . . 11 Basic features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Telephone controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Telephone display . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

Contents 6 Enabling or disabling Call Timer . . . . . . . . . . . . . . . . . . . 48 Enabling OnHook Default Pat h . . . . . . . . . . . . . . . . . . . . 49 Changing feature key labels . . . . . . . . . . . . . . . . . . . . . . . 49 Configuring the name display f ormat . . . . . . . . . . . . . . . . 51 Configuring Live Dialpad . . . . . . . . . [...]

Contents 7 Using Predial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Using AutoDial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Using Ring Again . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Using Last Number Redial . . . . . . . . . . . . . . . . . . . . . . .[...]

Contents 8 Talking with more than one perso n . . . . . . . . . . . . . . . . . 114 Using the Call Join feature . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Setting up a conference call . . . . . . . . . . . . . . . . . . . . . . . . . 114 Using Conferee Selectable Display . . . . . . . . . . . . . . . . . . . 116 Using Group Call . . . [...]

Contents 9 Troubleshooting Virtual Office . . . . . . . . . . . . . . . . . . . . 148 Using Media Gateway 1000B . . . . . . . . . . . . . . . . . . . . . . . . 150 Using Test Local Mode . . . . . . . . . . . . . . . . . . . . . . . . . 151 Using Resume Normal Mode . . . . . . . . . . . . . . . . . . . . . 151 Troubleshooting MG 1000B . . . . . . . [...]

Contents 10[...]

About the Nortel IP Phone 1140E 11 About the Nor tel IP Phone 1140E Your Nortel IP Phone 1 140E brings voice and data to the desktop by connecting direc tly to a Lo ca l Area Netw or k (L AN) th ro ug h an Ether ne t connection. In this guide, self-l abeled line/programmable feature key labels appear beside the keys, and conte x t-sensitiv e soft k[...]

About the Nortel IP Phone 1140E 12 Note: Some IP Phone 1140E phones are not configured to support soft key functionality . Consul t your system administrator . • graphical, high-resolution LCD di splay, backlit, with adjustable contrast • high-quality speaker phon e • volume control keys for adjusting ringer , speaker, handset, and headset vo[...]

About the Nortel IP Phone 1140E 13 • wireless headset support using a Bluetooth® 1.2 wireless technology comp liant Audio Gateway (Headset Pr ofile, Bluetoo th Power Class 2). • Accessory Expansion Module port to conne ct the Expansion Module for IP Phone 1100 Series (Expa nsion Module) For information about using the Exp ansion Module, see th[...]

About the Nortel IP Phone 1140E 14 Te l e p h o n e c o n t r o l s This section de scribes the controls on yo ur IP Phon e 1140E. In s ome geographic regions, the IP Phone 114 0E is offered with key caps that have English text labels. In this do cument, text in parentheses indicates the labels that appear on the ke y caps, for example, (Ser vices)[...]

About the Nortel IP Phone 1140E 15 Use the Volume control buttons to adjust the volume of the ringer, handset, headset, speaker, a nd the Handsf ree featur e. Press the top button to incr ease the volume, and press the b ottom button to decrea se the volume. Press the Mute key to listen to the receiving party without transmitting. Press the Mute ke[...]

About the Nortel IP Phone 1140E 16 Use the Enter key, at the center of the Navigation key cluste r, to confirm menu selections. In most me nus, you ca n use the Enter key instead of the Select so ft key. Press the Hold key to put an active call on hold. Tap the flas hing line (DN) soft key to return to the caller on h old. Use the Expand key to acc[...]

About the Nortel IP Phone 1140E 17 When a messa ge is waiting, the red Visual Alerter/Message Waiting indicator lights. Also, when the ringer sounds, this indicator flashes. When your IP Phone 1140E firmware is being upda ted, the b lue Feature Status Lamp indicator flas hes. To find out if additional features are supported for this lamp, contact y[...]

About the Nortel IP Phone 1140E 18 Press the Directory key to access directory services. Press the Services key an d use the navigation keys to access th e following items: • Telephone Options: — Volume adjustment — Contrast adjustment — Language — Date/Time — Display diagnostics — Local Dialpad Ton e — Set Info — Diagnostics — [...]

About the Nortel IP Phone 1140E 19 (continued) • Password Admin: — Station Control Password The Password Ad min menu is not available on all IP Phone 1140E phone s. Consult your system administrator. • Display Network Diagnostics Utilities Only your system administrator or service provider can use Display Network Diagnostics Utilities to perf[...]

About the Nortel IP Phone 1140E 20 T elephone display Your IP Phone 1140E has three display ar eas: • The upper displa y area provides labels for the six self-labeled line/ programm able feature key labels . • The middle display area contains single-line information for items such as caller number, caller name, Call Timer, feature prompt string[...]

About the Nortel IP Phone 1140E 21 Security features The following s ecurity featu res are av ailable on yo ur IP Phone 1140E: • Using encrypted calling • Managing you r Station Co nt ro l Passw or d (SCP W) Using encrypted calling Your IP Phone 1140E supports secure communica t ion using SRTP media encryption. If the feature is enabled, a secu[...]

About the Nortel IP Phone 1140E 22 Note: The default configuration for Password Protection is of f. T o turn Pass word Protection on or o ff: 3. Press the Enter key. 4. Use the dialpad to enter your password at the prompt. 5. Press the Up/Down keys to scroll and highlight New Password . 6. Press the Enter key. 7. Use the d ialpad to en ter the ne w[...]

About the Nortel IP Phone 1140E 23 2. Press the Up/Down navigation keys to scroll and highlight Change Protection Mode . 3. Use the dialpad to enter your password (if Password Protection is enabled). 4. Press the Enter sof t key. 5. Press the Up/Down navigation keys to scroll and highlight one of the following: — Enable Password Prote ction — D[...]

Entering and editing text 24 Entering and editing text You can enter and edit text on your IP Phone 1140E using the following methods: • “Entering text using the IP phone dia lpad” on page 24 • “Entering text using the USB keyboar d” on page 25 • “Editing text using t he soft keys” on page 25 The use of any of these methods for te[...]

Entering and editing text 25 Entering text usi ng the USB keybo ard You can use the USB keyboar d, when con nected, to enter text in the tools and graphical applications. For number entry in phone ap plications (for example, when dialing), you can use the keyboard to en ter digits (0–9), as well as * and #. Other characters ar e ign o re d. When [...]

Entering and editing text 26 To edit an entry in your Personal Director y, press the Directory key, and select the desired entry from your Per s onal Directory. T o edit text with the sof t keys: 1. Press th e Edit soft key. 2. Press th e Left/Right navigation keys to mov e through the text. 3. Select the appropriate editing soft key for the operat[...]

Connecting the components 27 Connecting the components Figure 4 shows connections on the IP Phone 1140E. Figure 4: IP Phone 1140E connections WA R N I N G Ensure that the protective rubber ca p on the Accessory Expansion M odule port is in pl ace when the port is not in use. Connecting anything other than the proper Expansion Module for IP Phone 1 [...]

Connecting t he components 28 Before you begin Connecting the components of the phone CA UTION Damage to Equipment Do not plug your IP Phone 1 140E into a regular phone jack. This result s in severe damage to the IP Phone. Consult your system administrator to ensure that you plug yo ur IP Phon e int o a 10 / 100BaseT Ethernet jack. CA UTION Your IP[...]

Connecting the components 29 Figure 5: Release the IP Phone 1140E from the stand Use the following steps to connect the components of your ph one. 1. Remove t he stand co ver. Pull upward on the cent er catch as indicated in Figure 6 on page 30, and remove the stand cover. The cable routing tracks are now accessible.[...]

Connecting t he components 30 Figure 6: Remove the stand cover 2. Connect the AC power adap ter (opt ional). Connect the ada pter to the AC adapter jack in the bo ttom of the ph one. Form a small be nd in the cable, and then thread the adapter cord through th e channels in the stand. Note 1: Y our IP Phone 1 140E support s both AC power and Po wer [...]

Connecting the components 31 over the CA T5e cable, the LAN must support Power over Ethernet, and an AC adapter is not requ ired. Note 2: Y ou must use CA T5e (or later) cables if you want to use gigabit Ethernet. 3. Install the han dset. Conne ct the end of the han dset cable w ith the short straight section into the handset. C onnect the en d of [...]

Connecting t he components 32 Figure 7: Cable r outing tracks and mounting holes 8. Wall-mount your phone (o ptional). Your IP Phone 1140E can be mounted either by: (Method A) using th e mounting holes on the bottom of the phone stand, or (Met hod B) using a traditional-style wall-mount box with RJ-45 connecto r and 15-cm (6-inch) RJ-45 cord (not p[...]

Connecting the components 33 mounting screws, an d th en tighte n the top screws. See Figure 7 on page 32. Method B: Attach the 15-cm (6-inch) CAT5 e cable, position the stand over the mounting rivets, and slide the phon e down the wall so that the rivets fit into the slots on th e stand, indicated in Figure 7 on page 32 (Method B). 9. Replace th e[...]

Configuring Telephone Options 34 Configuring T elephone Options Your IP Phon e 1140E Services menu lists the following submenus: •T h e Telephone Options menu enables you or your s ystem administrato r to con figu r e IP Phone preferences. The Telephone Options menu offers the optio ns shown in Figure 8. •T h e Password Admin menu enables you o[...]

Configuring Telephone Options 35 Using the T elephone Options menu Use the Telephone Options menu to access the following: • “Adjusting the volu me ” on pa ge 36 • “Adjusting the disp lay s cree n con tr as t” on page 37 • “Selecting a languag e” on page 38 • “Selecting date and time forma t” on page 39 • “Accessing disp[...]

Configuring Telephone Options 36 Adjusting the volume To adjust the volume, press the Services key and select Telephone Options , and select Volume adjustment… T o adjust the volume: 3. Press the Enter key. 4. Press the Up/Down navigation keys to scroll and highlight an option (for example, Language… ). 5. Press the Enter key. The display provi[...]

Configuring Telephone Options 37 Adjusting the display screen contrast To adjust the LCD screen contrast, press the Servic es key, select Telephone Options , and se lect Contrast adju st ment . You can also adjust the contrast using the Local Too ls menu; Nortel recommends that you u s e the control in the Telepho ne Options menu. Note: If you have[...]

Configuring Telephone Options 38 T o adjust the display screen contrast: Selecting a language The display is available in multiple lan guages. To choose a language, press the Services key, select Telephone Options , and select Language… This language setting co ntrols the language used by features on your phone only. To set the language used else[...]

Configuring Telephone Options 39 T o select a language: Selecting date and time format Several date and time forma ts are available. Formats are based on the 12-hour and 24-ho ur clocks. To select the date and time format, press the Services key, selec t Telephone Options , and select Date/Time… T o select a date and time format: 1. Press th e Up[...]

Configuring Telephone Options 40 Accessing dis play diagnostics The Display diagnostics optio n tests the IP Phone display screen and indicator lights.To access Di splay diagnostics, press the Services key, select Telephone Options , and select Display diagnosti cs . T o use Display diagnostics: Choosing a local dialpad tone The Local DialPad Tone [...]

Configuring Telephone Options 41 T o choose a local dialp ad tone: Viewi ng IP Phone info rmation The Set Info option displays the following phone-specific information: • General Info • Set IP Info • Ethernet Info • Server Info • Encryption Info To view IP Phone information, press the Services key, select Telephone Options , and select Se[...]

Configuring Telephone Options 42 T o view IP Phone information: Diagnostics The Diagnostics option displays the fo llowing phone-specif ic information: • Diag T ools (Ping, do Rout e Traces) • EtherS tat s (S peed, Auto Ne g, CR C Errors, Collision) • IP S tats (Packet Info) • RUDP S tat s (Message receive or transmit) •Q O S S t a t s To[...]

Configuring Telephone Options 43 Configuring call log options Use the call log option to con figure the f ollowing prefer ences: • “Configuring the Caller s List log” on page 43 • “Configuring New Call Indication” on page 44 • “Configuring Preferr ed Name Match” on page 45 • “Configuring Area Co de Setup” on page 45 Configur[...]

Configuring Telephone Options 44 Configuring New Call Indication You can configure your IP Phone 1140E to display a message to indicate that a new incoming call was received. The default configur ation is On. To configure new call indication , press the Services key, select Telephon e Options , and select Ca ll Log Option . T o configure New Call I[...]

Configuring Telephone Options 45 Configuring Preferred Name Match You can configure your IP Phone 1140E to display the name of the caller as defined in your Pe rsonal Directory . The defa ult configu ration is Off. To configure Preferred Name Match, press the Services key, select Telephone Options , and se lect Call Log Option . T o configure Prefe[...]

Configuring Telephone Options 46 This reordering is also per formed when you scroll through your Callers List. To configure area co des, pr ess the Services key, select Tele phone Options , and select Ca ll Log Option . T o configure default area codes (max imum of three): 1. Press the Up/Down navigation keys to scroll and highlight Area Code Setup[...]

Configuring Telephone Options 47 T o edit area code display: Choosing a ring type The Ring type… option configures the IP Phone ring tone . To choose a ring type, press the Services key, select Teleph one Options , and select Ring type… 1. Press the Up/Down navigation keys to scroll and highlight Area Code Setup . 2. Press the Enter key. 3. Pre[...]

Configuring Telephone Options 48 T o select a ring type: Enabling or disabling Call Timer The call timer measures how long you ar e on each call. To enable Call Timer, pre ss the Services key, selec t Telephone Options , and select Call Timer . T o enable or disable Call Timer: 1. Press the Up/Down navigation keys to scroll and highlight one of the[...]

Configuring Telephone Options 49 Enabling OnHook Default Path The OnHook Defa ult Path option allows you to choose whether to use a headset or the Handsfree feature to operate your IP Phone while it is on- hook.To enable OnHook Default Path, press the Ser vices key, select Telephone Options , and se lect OnHook Default Path . T o enable OnHook Defa[...]

Configuring Telephone Options 50 Note: If a feature key is configur ed as an auto-dial key , the label does not change if the auto- dial key config uration chan ges. T o rename the labels: T o restore the default labels: To restore feature key labels, pr ess the Services key, sel ect Telephone Options , and select Ch ange feature key labels . 1. Pr[...]

Configuring Telephone Options 51 Configuring the na me display format You can configure your IP Phone 1140E to display the name of the incoming calling pa rty in the following formats: • first name, last name • last name, first name To configure name di splay format, press the Services key, select Telephone Options , and se lect Name Display Fo[...]

Configuring Telephone Options 52 Configuring Live Dialpad The Live Dialpad option activates the Primary DN key when you make a call by dialing a directory number o n the dialpad without picking up the handset or pressing the hand sfr ee key. To configure Live Dialpad, pr ess the Services key, select Telephone Options , and select Live Dialpad. T o [...]

Configuring Telephone Options 53 Configuring Caller ID display order Caller ID display order appears in 2 formats: • Number, na m e (d ef au lt) • Name, Number Use the following procedure to configure Caller ID display order. 1. Press the Services key, select Telephone Options and select Caller ID display order . 2. Press th e Up/Down navigatio[...]

Configuring Telephone Options 54 1. Press th e Services key, select Telephone Options , and select Normal mode indication. 2. Press th e Up/Down navigation keys to scroll and select one of th e following: — On — Off 3. Press th e Select soft key to save the configuration, else press the Cancel key to cancel the modifications.[...]

Configuring Local Menu options 55 Configuring Local Menu options Note: Many of the options discussed in this section are for administrato r use only . Do not m ake any chan ges unless instructed by an adm inistrator . Your system administrato r can estab lish a password for the Lo cal Tools menu. When the password is en abled, a password prompt dia[...]

Configuring Local Menu options 56 The key functions in dialog boxes ar e de scribed in Table 5. If you are working in Edit mode, the firs t field of the item is highlighted and a blinking cursor is to the right of the current edit position. The navigation key functions in Edit mode are described in Table 6. Enter digits on the dialpad Select the as[...]

Configuring Local Menu options 57 If you are using a USB mouse, you can right-click on the Telephony screen to open the Local Tools menu, an d click on an item to select it. Using the 1. Preferences submenu The Local Tools menu 1. Prefere nces submenu offers the following choices: • “Changing 1. Display Settings” on page 57 • “Changing 2 [...]

Configuring Local Menu options 58 T o adjust Contrast or Sleep settings: Changing 2. Language Use the Preferences menu item to configure local preferen ce s. Use the Language tool to select the lan gua ge used on your phone. 1. Press the Up/Down arrow keys to scroll and highlight one of the following: — Contrast — Sleep Sleep appears in the for[...]

Configuring Local Menu options 59 Note: This language setting controls the langu ag e used in the local menus on your phone onl y . T o select the language used by feature s on your phone, press the Ser vices key, select Telephone Options, and select Language… To select the language used in the loca l menus, press the Servic es key twice to open [...]

Configuring Local Menu options 60 T o select the active headset dev ice Enabling HID Commands To enable HID Commands, press the Right/Left navigation key to open the Local Tools menu, press the 1 key on th e dialpad to select 1. Preference s , and press the 3 key on the dialpad to select 3. Head sets. T o enable HID Commands: 1. Press th e Up/Down [...]

Configuring Local Menu options 61 Enabling USB Headset The wireless USB headset support incl uded in UNIStim firmware release 3.1 for IP Phones is the Jab ra GN9330E USB4 a nd the Plantronics CS50- USB and CS60-USB. The Plantronics CS50-USB utilizes 900MHz wireless technology whereas the Plantronics CS60- USB and Jabra GN9330E USB utilize 1.9Mz DEC[...]

Configuring Local Menu options 62 1. Select the Headset option in the Preferenc es menu of the IP Phone 1120E, IP Phone 1140E, and IP Phone 115 0E. See the following Figure. Making a change in the Headset menu page will take a ffect immediately, but only tem porarily depe nding on w hat further action is tak en. 2. Press th e Apply button to make t[...]

Configuring Local Menu options 63 4. Select the appropiate headset type in the Ac tive Head set Device f ield from a list of Wired, USB, or Bluetooth as depicted in the following figure. 5. Select the Enable HID Com mands check box to provide full HID for supported headset s. 6. Select the Headset type from the following list of headsets. • DuraP[...]

Configuring Local Menu options 64 Note: Y ou can select the Headset T ype only for the Nortel USB Headset Adapters. If the Nortel USB Headset Adapter is not detected, the Head set T ype selection is disable d and cannot be modified. 7. Select the Back Light check box to control the backligh t on the Nortel USB Headset Adapters. This check box is se[...]

Configuring Local Menu options 65 headset since this choice has b een moved to the Headset menu. • Users of USB Audio on an IP Pho ne 1120E or IP Phone 1140E when connected to a BCM system may experience constant beepin g fr om the wireless headsets if the user inadvertently hits a call control keys in error. • For the Nortel USB Adapters it is[...]

Configuring Local Menu options 66 the dialpad to select 1. Preferen ces , and press the 3 key on the dial pad to select 3. Headsets. Note: The Headset type and Backlight options are only available when MHA is attached. Table 7 describes th e fe atu r es of the Nort el Mo bile Hea ds et Adapte r. Configuring 4. Bluetooth Your IP Phone 1140E is equip[...]

Configuring Local Menu options 67 familiar with the oper ation of the navigation keys to work in the Bluetooth Setup dialog box; see the Naviga tion keys descriptio n on page 1 5. The Bluetooth Setup menu entry is no t available on all phones. If the Bluetooth Setup menu entry appears dimmed, or fail s to open when you double press the Headset key,[...]

Configuring Local Menu options 68 3. Put your Blueto ot h te chn o log y he ad se t in its pairing or search mode. The procedure for doing th is can be diff erent for each headset. Refer to the documentation that accompanied your headset, or contact the ven dor.[...]

Configuring Local Menu options 69 4. Search d evices. a. Ensure that your headset is in Pairing or Sear ch Mode. b. Press the Right navigation ke y twice, and h ighlight the Search button, displayed next to th e Search Devices item. c. Press the Enter key. The message "Searching…." ap pears. It can take up to two minutes for the search [...]

Configuring Local Menu options 70 5. When the name of your headset appears in the Found: bo x, pr es s the Stop soft key or wait for th e search to finish . When the search is complete, the message "Search Completed Found Device (s)" appears. 6. Choose one of the following: • If the name of your headset appears in the Found : box, proce[...]

Configuring Local Menu options 71 7. Press the Right navigation key one or more times to highlight the Pair button (next to the Pair Device item) and press the Enter key. a. A dialog box appears, with the prompt "Enter PIN#". b. Use the phone dialp ad to enter the PIN for the wireless headset and press the Enter key. Check your head set d[...]

Configuring Local Menu options 72 8. Choose one of the following: • If the headset is successfully pair ed with your phone, proceed to step 9. To verify that the pairing wa s successful, ensure that the headset appe ars in the list next to the Paired: item. If pairing is successful, the message "Pair completed" als o appe a rs at the bo[...]

Configuring Local Menu options 73 9. Choose one of the following: • If the name of your headset appears in the Paired : box, proceed to step 10. • If more than one device is paired, and the one yo u wish to use is not shown in the Paired: box, naviga te to the one you want, as follows: a. Press the Right navigation key one or more times to high[...]

Configuring Local Menu options 74 Dual Pairing Headset s Take special care when using a "dual pair ing " type of Bluetooth wireless technology headset, which can be paired to its base as well as to the 1140E. If it is paired to both, th e 11 40E is the second device, an d the following applies: Press the headset "tele phone" key[...]

Configuring Local Menu options 75 Note: Unless you need to dual p air a headset, operating the h eadset with the 1 140E is simpler if the headset is only used with it s charging- only base. The desktop IP Phone base should be po wered off if it is not in use. Interaction with wired headset s If you connect a Bluetooth wireless technolog y headset a[...]

Configuring Local Menu options 76 T o unpair a wire le ss headset: 3. Press th e Enter key to toggle t his optio n on or off. A check mark indicates that the wireles s headset is used. Clear th e check mark to use a wired headset. T his option is on ( o ) by default. 1. Double-p re ss th e Headset key to open the Bluetooth Setup dialog box. 2. Pres[...]

Configuring Local Menu options 77 Your Blueto oth wireless tec hnology hea dset is no longe r paired with yo ur phone, and the wir ed headset can be used. To use the wireless headset again, you must perform the pairin g and activation procedure. 3. Choose one of the following: • If the name of your headset appears in the Paired box, proc eed to s[...]

Configuring Local Menu options 78 Using the 2. Local Diagnostics submenu The Local Tools menu 2. Local Diagnostics submenu offers the following choices: • “Using 1. IP Set&DHCP Information” on page 78 • “Using 2. Network Diagno s tic Tools” on page 78 • “Using 3. Ethernet Statistics” o n page 78 • “Using 4. IP Network Stat[...]

Configuring Local Menu options 79 Using 5. USB Devices The USB Devices tool provides information about any Unive rsal Serial Bus (USB) devices that you connect to your phone. Your IP Phone 1140E automatically dete cts USB devices wh en you connect them to the USB port in the back of the IP Phone. To check USB device information, press the Ser vices[...]

Making a call 80 Making a call This section de scribes feat ures associate d with making a call. You can make a call from your IP Phone 1140E using any of the following: • “Using Off-ho ok dialing” on page 80 • “Using On-hook d ialing” on page 81 • “Using handsfree dialing” on page 82 • “Using the Directory applications” on [...]

Making a call 81 Using On-hook dialing Use these steps to make a call by dialin g before lifting the handset: or 3. To terminate the call, choose one of the following: — Return the handse t to the cradle. — Press the Goodbye key . 1. Leave the hand set in the cradle. 2. Press the line (DN) key. 3. When the dial tone sounds, dial th e number. 4.[...]

Making a call 82 Using handsfree dialing Use handsfree dialing to use a built-in microph one and speaker, or a headset, instead of the handset. While on an active call, you can switch between hand set and handsfree mode. T o discontinue a handsfree call: T o mute a handsfr ee call: or 1. Choose one of the following: — Press the Handsfree key. —[...]

Making a call 83 T o switch from handsfree to handset mode: T o switch from handset mode to hands free mode: T o use a headset: T o rele ase a call : Lift the handset. 1. Press the Handsfree key. 2. Replace the handse t. 1. Connect the headset to the headset jack or the handset jack. 2. Press the Headset key. If you have a Bluetooth wireless techno[...]

Making a call 84 T o switch from handsfree to headse t: Using the Director y applications You can make calls using the following Directo ry applications available on your IP Phon e 1140E. • “Making a call using the Corporate Directory” on page 84 • “Making a call using the Persona l Directory” on page 85 • “Making a call using the C[...]

Making a call 85 T o scroll to a specific number: Making a call using the Personal Director y The Personal Directory featur e allo ws you to store a maximum of 100 entries consisting of names and nu mb e rs. To use the Per sonal Dir ectory, press the Directory key and select Personal Directory . For more information on how to configur e and use the[...]

Making a call 86 T o make a call using the Personal Directory: Making a call usin g the Callers List The Callers List feature auto matica lly stores up to a maximum of 100 callers. After 100 callers h a ve been stored, each additional caller overwrites the oldest entry. To use the Callers List, press the Directory key and select Callers List . For [...]

Making a call 87 Making a call using the Redial List The Redial List feature automatically stores a maximum of 20 previously dialed phone numbers. To use the Redial List, pr ess the Directory key and select Redial List . For information on how to configure and use the Redial List, refer to “Using the Redial List ” o n page 139. T o make a ca ll[...]

Making a call 88 T o edit a Predial number: Using AutoDial Use the AutoDial feature to display, store, and au tomatically dial phone numbers. T o store an AutoDial number: 3. Lift the H andset when the called party answers or, if in hand sf re e mo d e, beg i n to speak. 1. Use the dialpad to enter the number . 2. Choose one of the following: — T[...]

Making a call 89 T o display an AutoDial number: T o use AutoDial: 2. Using the dialpad, dial the p hon e number (including access code) to be stored on the selected AutoDial key. 3. Press the AutoDial key a second time to store the number on the selected key. After you store a number, the word Autodial disappears, and the stored number appear s. 4[...]

Making a call 90 Using Ring Again Use the Ring Aga in feature if you receive a busy tone, or if there is no answer. Your IP Phone rings wh en the person you called becomes available. Ring Again automatically redials the number. T o activate Ring Again: T o call a Ring Again party when yo u receive notification: 1. Dial a number and receive a busy t[...]

Making a call 91 T o deactivate Ring Again before notificat ion: Using Last Number Redial Use the Last Number Re dial feature to autom atically redial th e last dialed number. T o use Last Number Redial: Using Speed Call Use the Speed Call feature to place internal and external calls by dialing a one-, two-, or three-di git code to store, edit, and[...]

Making a call 92 T o store a Speed Ca ll numb er: T o make a Speed Call: 1. Press the Speed Call Controller soft key. The triangular icon flashes, indicating programming mode. 2. At the promp t : — Enter a one-, two-, or three-dig it code (0-999). — If required, dial the access code. — Enter the phone numb er (internal, external, or long-d is[...]

Making a call 93 Using System Speed Call Use the System Speed Call fea ture to dial Speed Call codes that override dialing restr ictions placed on your IP Phone. T o make a System S peed Call: Using HotLine Use the Hot Line feature to automatically dial a specific number. T o use HotLine: Using intercom calling Use the Intercom feature to call a me[...]

Making a call 94 T o make an intercom call: T o answer an i ntercom call while on a line other than your intercom group line: 1. Lift the handset. 2. Press th e Intercom key. 3. Dial the one- or two-digit code for the desired intercom group memb er. or 1. Choose one of the following keys: —P r e s s t h e Hold key to put th e current call on hold[...]

Answering a call 95 Answering a call Each incoming call caus es th e IP Pho ne to rin g, the LC D indicator ( R ) beside the line (DN) key to flash, and the Message Indicator lamp to flash. T o answ e r a ca ll: Choose one of the following four options: or •L i f t t h e handset. or • Press the Handsfree button lo cated on the left side of the [...]

While on an active c all 96 While on an active call You can use the following featur es during an active call: • “Placing a call on hold” on page 96 • “Transferring a call” on page 97 • “Using Timed Remind er Recall” on page 98 • “Using Attendant Recall” on page 99 • “Using Call Park” on page 99 • “Recording a Call[...]

While on an active ca ll 97 T ransferring a call Use the Transfer feature to redirect a call to the appr o pr i at e pe rs on . T o transfer a call to a third p arty: T o return to the origi nal call if the transfer is incomplete: 1. Press the Transfer soft key. The other party is put on hold an d a dial t one sounds. The LCD indicator light flashe[...]

While on an active c all 98 Using Timed Reminder Recall Use the Timed Reminder Re call feature to receive a reminder tone when a transferred call is not answered . T o use Time d Reminder Recall: If the tran sferred ca ll is not answered, your IP Phone rings: 1. Press th e Transfer soft key. The call is put on hold. 2. Dial the number to which you [...]

While on an active ca ll 99 Using Attendant Recall Use the Attendant Recall feature to contact an attendant during a call and to connect the caller to the attendant. T o contact the attendant while on a call: Using Call Park Use the Call Park feature to hold temporarily (park) and r etrieve a call from any IP Phone. Using Call Park does not tie up [...]

While on an active c all 100 T o park a call on the System Pa rk DN or y our own DN: T o park a call on a DN other than the System Park DN or you r own DN: T o park a call using the SPRE code or FFC: During an active call, press the Park sof t key twice. The call is parked on your DN unless a System Park DN is enabled to automatically park calls on[...]

While on an active ca ll 101 T o retrieve a parke d call: 3. To use an altern ate DN from the System Park DN or your own DN, dial the DN where you want to par k the call. Otherwise, proceed to step 4. 4. Choose one of the following: — Press the Transfer sof t key. — Press the Conference soft key . 1. Lift the handset. 2. Press the Park sof t ke[...]

While on an active c all 102 Recording a Calling Par ty Number Use the Calling Party Num ber feature to record a caller number, or to charge a call to an account numbe r, during an established call. T o record a caller number for accounting pur poses: Displaying incoming calls Use the Display feature to display a second incoming caller n umb er and[...]

While on an active ca ll 103 T racing a malicious call Use the Call Trace feature to trace nu isance calls within your system. This feature is not enabled on a ll IP Phone 1140Es. Contact your system administrator to configure th is feature on your IP Phone. T o use Call T race while on a call: T o use Call T race without a Call T race key: 2. Pres[...]

Incoming calls 104 Incoming calls You can use the following featur es when you have an incoming call: • “Using Automatic Answerback” on p age 104 • “Using Call Pickup” on page 104 • “Using Call Wa iting” on page 106 Using Automatic Answerback When the Automatic Answerback feature is active, your IP Phone automatically answers in H[...]

Incoming calls 105 T o answer an incoming call in another call pick up group: T o answer a call at a specific extension in any pickup g roup: or 2. Choose one of the following: — Press the Pickup key. — Enter the Pickup Ringing Number FFC. 1. Lift the handset. 2. Choose one of the following: — Press the Group Pickup soft key. — Enter the Pi[...]

Incoming calls 106 Using Call W aiting The Call Waiting feature alerts you to an incoming call by producing a tone. It also puts the current call on hold while you answ er the new c all. T o answer an incoming call while on another call: T o return to the first IP Phone call: 3. Dial the DN of the IP Phone that is ringing (and that is n ot in your [...]

Incoming calls 107 If you do not have a Call W aiting key: 2. Press the line (DN) key associ ated with the first call. 1. Press the Goodbye key to end the current call. 2. Press the line (DN) key beside the flashing status icon to answer the incoming call. (Goodbye)[...]

While away from your desk 108 While away fr om your desk You can use the following featur es when you are away from your desk: • “Using Call Forward ” on page 108 • “Using Internal Call For ward” on page 109 • “Using Remote Call Forward” on page 110 • “Securing your IP Phone” on p age 112 Using Call For ward Use the Call For[...]

While away from your desk 109 T o deactivate Call Forward: T o reinst at e Call Forward to the same number: Using Internal Call For ward Use Internal Call Forw ard to accept on ly calls originating at internal DNs to ring at another DN. Calls originating outside your IP Phone system still ring at your IP Phone. Curr ent in coming calls cannot be fo[...]

While away from your desk 110 T o de activate Inte rnal Call Forward: T o reinst at e Call Forward to the same number: Using Remote Call For ward Use the Remote Call Forward feature (from any IP Phone other than your own) to forward calls to any IP Phone. T o activate Remote Call Forward: 3. Press the Internal Call Forward key. or Choose one of the[...]

While away from your desk 111 T o deactivate Remote Call Forward: 3. Dial the Remote Call Forward Activate FFC to activate the feature. 4. Dial your Station Control Password . A dial tone sounds. 5. Choose one of the following: — Dial your DN. — To forward calls to the previous call forward phone num ber, press the # key. (Do not perform steps [...]

While away from your desk 112 Securing your IP Phone Use the Electronic Lock feature to prevent other s from making calls from your IP Phone. The Electronic Lock feature is controlled using your Station Control Password (SCPW). To change your Statio n Control Password, refer to “Security featur es” o n page 21. T o lock your IP Phone: 3. Dial t[...]

While away from your desk 113 T o unlock your IP Phone: or 4. Choose one of the following: — If dialing locally, press the Goodbye key. — If dialing th e FCC remo tely , dial your DN. 1. Lift the handset. 2. Dial the Electronic Loc k De ac ti va te FFC. 3. Dial your Station Control Password . or 4. Choose one of the following: — If dialing lo[...]

Talking with more than one pe rson 114 T alking with more than one person Use the following features to enable co nversations between more than two people: • “Using the Call Join fe ature” on page 114 • “Setting up a con ference call” on page 114 • “Using Conferee Selecta ble Display” on page 116 • “Using Group Call” on page[...]

Talking with more than one person 115 the conference feature supports de pends on the configuration of your IP Phone. T o set up a conference call: 1. While on a call, press t he Conference soft key to place the party on hold. You hear a dial tone. 2. Dial the number of the person you want to add to the conference call. You can talk privately to th[...]

Talking with more than one pe rson 116 If the person you atte mpt to add to the conference is unavailable: Using Conferee Selectable Display Use the Conferee Selectable Display feat ure to list active conferees and disconnect a confer ee from the conference call. T o view active conferees: 1. Press the Goodbye key . 2. Press the line (DN) key besid[...]

Talking with more than one person 117 T o disconnect a conferee: Using Gr oup Call Use the Group Call feature to automatically call members of a predefined group, one at a time, until all members answer. T o call group members: 1. While on a conference call, press the Conferee Selectable Display ke y until the confer ee you wan t to disconne ct app[...]

Talking with more than one pe rson 118 T o answer a group c all: 2. Press th e Group Call key or enter the Group Call FFC . — The feature automatically calls al l group members. The ico n flashes until all members answer. — The phone number s of the group members appear on the disp lay as they answer. When the last person answers, the Group Cal[...]

Talking with more than one person 119 T o end a group call: Press the Goodbye key. Note: When the person who made the group call disconnects, the call terminates for all members o f the group. However , the member s of the group call can disconnect from the call and not affect other members on the c all. (Goodbye)[...]

Working without interruption 120 W orking without interruption This section describ es feat ur es that provide unin terru p te d wor k tim e. Using Make Set Busy Use the Make Set Busy feature to make your IP Ph one appear bu sy to all callers. T o activate Make Set Busy: T o de activate M ake Set Busy : or Choose one of the following: — Press the[...]

Additional call features 121 Additional call features Contact your system administrator to determine if the following call features are available on your IP Phone. • “Using AutoDial Transfer” on page 121 • “Using the Buzz signal” on pag e 122 • “Using Call Page Connect to make an a nnouncement” on page 122 • “Using Centrex/Exc[...]

Additional call features 122 Using the Buzz signal Use the Buzz feature to notify another pers on of a call, a visitor, or a request. Two IP Phones that are linked to gether enable one person to signal the other. The person signaled h ears a buzz. T o buzz the IP Phone linked to your IP Phone: Using Call Page Connect to make an announcement Use the[...]

Additional call features 123 Using Centrex/Exchange Line Switchhook Flash Use the Centrex/Exchange Line Switchhoo k Flash feature during an established call to use a Centrex service, such as Call Transfer or Three- Way Calling. T o use Centrex/Exchange Line Switchhook Flash: 2. Dial the Page Trunk Access Code to complete the connection to the page [...]

Additional call features 124 Char ging a call or charging a forced call Use the Call Charge feature to charge a ca ll to a specific account. The Forced Charge featu re charges long-distance calls from an IP Phone restricted to local calls. T o charge a local or long-dist ance call to an accoun t befor e you dia l: T o charge a call in progress: 1. [...]

Additional call features 125 T o charge a call to an account when you tran sfer a call: 2. Choose one of the following: — Press the Charge soft key. — Dial the Call Det ail Recording FFC. 3. Dial the charge account number. 4. Press the line (DN) key to return to the call. 1. Press the Transfer soft key. The call is placed on hold. 2. Choose one[...]

Additional call features 126 T o ch arge a call to an acc ount when you add someone to a conferen c e ca ll : 5. Press the Transfer soft key when you hear the IP Phone ring. You can talk privately to the person at the transfer number before you press the Transfer soft key. 1. Press the Conference s oft key. The call is placed on hold. 2. Choose one[...]

Additional call features 127 Using Enhanced Override Use the Enhanced Override feature to override an active call after yo u attempt a Forc ed C amp -o n. Use Enhanced Over rid e to mak e a call or a consultation call, such as placing a call on hold and calling another party. T o use Enhanced Override: 5. Press the Conference sof t key. Note: Y ou [...]

Additional call features 128 Using Forced Camp-on feature Use the Forced Camp-on featur e to automatically ring another IP Phone (internal or external) im mediately after that IP Phone disconne cts from its current call. T o us e Forced Camp -on: 2. Choose one of the following: — Press the Override key a gain. — Enter the Override FFC again. Th[...]

Additional call features 129 Answerin g a ca ll ca mped - o n to yo ur ex te n si on : Overriding a busy signal Use the Override feature to overrid e a bu sy signal and interrupt another call. T o override a busy signal: 1. Choose one of the following: — Press the Override ke y. — Enter the Override FFC to initiate a Forced Camp-on. The person [...]

Additional call features 130 Using Privacy Release Use the Privacy Release feature to enable one or more people who sh are your DN to join a call. T o use Privacy Release in an established state: Using Radio Page Use the Radio Page feature to page a person an d stay on the line until they answer. The paged person answe rs the call after entering a [...]

Additional call features 131 T o use Automatic Preselection (Meet-me p age): T o use Automatic Post-selection: The called party is either busy on the IP Phone or away fr om the ir desk. To page the called party, you do not n eed to redial the number of the called party. 1. Lift the handset. 2. Dial the Radio Paging Access FFC. The paging tone sound[...]

Additional call features 132 T o answer a Radio Pa ge: If you carry a Radio Pager, a page indi ca tes that someone dialed your DN. If the Radio Page system is configured to function in Meet-me mode, you can answer the p age call from any IP Phone. Using V oice Call Use the Voice Call feature to make an ann oun cement through someone else’s IP Pho[...]

Additional call features 133 T o make a vo ic e ca ll : T o respond to a voice call: 1. Lift the handset. 2. Press the Voice Call key and ma ke the announcement. 3. Press the Goodbye key . Your IP Phone rings once and the ca ller 's voice transmits through your speaker . Lift the handset. VceCall (Goodbye)[...]

Additional phone features 134 Additional phone features The following features are de scribed in this section: • “Using the Personal Dire ctory” on page 134 • “Using the Callers List” on page 1 37 • “Using the Redial Li st” on page 139 • “Using Virtual Office” o n page 141 • “Using Media Ga teway 1000B” on page 150 Usi[...]

Additional phone features 135 T o edit an entry: 3. Press the Next soft key. 4. Use the dialpad to enter the phone number. 5. Do one of the following: — Press the Done soft key to save the new entry. — Press the Cancel soft key to return to the Add screen. 1. Press the Up/Down navigation keys to scroll and highlight the desired entry. 2. Press [...]

Additional phone features 136 T o delete an entry: T o search for an entry: 1. Press the Up/Down navigation keys to scroll and highlight the desired entry. 2. Press the Delete soft key. 3. Choose one of the following: —P r e s s t h e Confirm soft key to delete the entry. — Press the Cancel soft key to return to the Personal Directory without d[...]

Additional phone features 137 Using the Callers List The Callers Lis t feature lo gs all incoming calls. The Caller s List can store up to 100 entries. When the list is full, the system overwrites the olde st entry. Use the Callers List fe atur e to r eview missed calls and to dia l calls. The Callers List contains: • the caller’s last and firs[...]

Additional phone features 138 T o dial an entry: T o delete an entry: 1. Press the Up/Down navigation keys to scroll and highlight the desired entry. 2. Press the Dial sof t key. 1. Press the Up/Down navigation keys to scroll and highlight the desired entry. 2. Press the Delete soft key. 3. Choose one of the following: —P r e s s t h e Confirm so[...]

Additional phone features 139 T o delete the entire Callers List: Using the Redial List The Redial List fe ature logs all ou tgoing calls. Redial List can stored up to 20 entries. When the list is full, the system overwrites the oldest entr y. Use the Redial List feature to revie w calls made, and to redial previously dialed calls. The Red ial List[...]

Additional phone features 140 T o dial an entry: T o delete an entry: T o delete the entire Redial List: 1. Press the Up/Down navigation keys to scroll and highlight the desired entry. 2. Press the Dial sof t key. 1. Press the Up/Down navigation keys to scroll and highlight the desired entry. 2. Press the Delete soft key. 3. Choose one of the follo[...]

Additional phone features 141 Using V ir tual Office The Virtual Office feature provides a service you can use while you are away from your desk to transfer ca lls, and all your office IP Phone features, to a remote IP Phone. Virtual O ffice makes th is possible by allowing you to use another IP Phone (the Remote phone ) to log in to your own hom e[...]

Additional phone features 142 Note: A Virtual Office login from an IP Phone 1140E to an IP Phone 1 120E or IP Softphone 2050 is blocked in certain situations. Consult your system administrato r . Logging in to V ir tual Office T o activate Virtu al Office on your Office IP Phone from your Remote IP Phone: IP Phone 2004 Yes IP SoftPhone 2050 Yes, wi[...]

Additional phone features 143 A successful login transfers all the feat ures , time, date, an d t ones to yo ur Remote IP Phone from your Office IP Phone. Your Virtual Office sess ion expires after a fixed period of time, (determ ined by your system administra tor). Using Vi rtual Office on your Remote IP Phone Because the display characteristics, [...]

Additional phone features 144 Figure 9: Logged in to an IP Phone 1140E Figure 10 shows an IP Phone 1120E logged in a s a Remote phone to an IP Phone 1140E Office phone. Fewer display lines are available on the 1120E, so the display provides less information. Figure 10: Logged in to an IP Phone 1140E using an IP Phone 1120E Tr a n s Conf F orward Mo[...]

Additional phone features 145 Figure 11 shows an IP Softphone 20 50 logged in as a Remote phone to an IP Phone 1140E Of fice phone. In th is case, the information display is is arranged in a different fashion , bu t all the info rmation is visible at one time. Figure 11: Logged in to an IP Phone 1140E using an IP Softphone 2050 Regardless of what m[...]

Additional phone features 146 Figure 12: Offic e phone displays the message Logged Out When activate d for Virtual Office by a Remote IP Phone, your Office IP Phone is logged out and no longer ope rational. If this is the case when you return to your office, you can di sconnect the remote login and regain control of your Office phone. If you do not[...]

Additional phone features 147 T o regain operation of a IP Phone being used for V irtual Office: Logging out of Vi rtual Office While working on a Remote phon e, you can log out of Virtual Office usin g the following steps. T o log out from a Remote IP Phone: Choose one of the following: or — To completely disconnect your Office IP Phone from the[...]

Additional phone features 148 T roubleshooting Vir tual Office Virtual Office can cause error messa ges to display on-screen. Table 9 lists error messages and describes actions to correct the causes. T able 9: T roubleshooting Vir tual Office (Par t 1 of 3) Displayed Message Probab le Cause Actions Busy, try again Remote IP Phone is active (not idl[...]

Additional phone features 149 Permission Denied (1) Remote IP Phone has no Station Control Password. Notify system administra tor. Permission Denied (3) Incorrect User ID entered. Enter correct User ID. Remote IP Phone has no Station Control Password. Notify system administra tor. Permission Denied (4) Incorrect User ID entered. Enter correct User [...]

Additional phone features 150 Using Media Gateway 1000B The Media Gateway 1000 B (MG 1000B) provides a means of extending CS 1000 Release 4.5 featur es to one or more remotely located branch offices using the Branch Office featur e. A branch office is a re mote location in the network wher e IP Phones, PSTN access, and TDM IP Phones are located. Co[...]

Additional phone features 151 Using T est Local Mode Use Test Local Mode to check Lo cal Mode functionality (make and receive IP Phone calls). Test Local Mo de i s useful when pr ovisionin g has changed for an IP Phone on an MG 1000B Controller. Using Resume Normal Mode Use the Resume Nor mal Mode command to return to Normal Mode after testing surv[...]

Additional phone features 152 T roubleshooting MG 1000B The MG 1000B can cause e rror messages to displa y on-screen. Table 10 lists error messages and describes actions to correct the causes. T able 10: T roubleshooting MG 1000B Display Message Probable Cause Actions Local Mode Test Local Mode. Network problem. Press the Services key, and then sel[...]

Using Hospitality features 153 Using Hospitality features Hospitality features are intended for hotel operations. Configuring Automatic W ake-Up Use the Automatic Wake-Up feature to receive a timed remind er call. From your IP Phone, you can program the system to automatically place a call to you at a prede termined time. When you answer the call, [...]

Using Hospitality features 154 T o cancel an Automatic W ake-Up call: T o verify the time for the Automati c Wake-Up ca ll: 1. Lift the handset. 2. Dial the Automati c Wak e-Up Qu it FFC. 3. Press the Goodbye key . 1. Lift the handset. 2. Dial the Automati c Wake -Up Verify FFC. 3. Dial the Automati c Wake -Up time in a 24-hour time fo rm at (hhmm)[...]

Using Hospitality features 155 Activating Message Registration Use the Message Registration fe ature to read, change, or reset meters that log your hotel phone calls. T o read meters: T o change a meter: 1. Press the Message Reg istration key. 2. Dial the room Directory Number (DN). 3. Press the Message Reg istration key. 1. Press the Message Reg i[...]

Using Hospitality features 156 T o reset a meter to zero: Using Maid Identification Use the Maid Identification feature to tra c k the cleaning status of rooms. The maid enters the information from the IP Phone in each room. T o enter cleaning st atus: 1. Press the Message Reg istration key. 2. Dial the room Direc tory Number (DN). 3. Press th e * [...]

Using Hospitality features 157 Displaying Room Status Use the Room Status feat ure to display the stat us of a room using the Display Module. T o display the st atus of a room: 3. Dial one of the following cleaning status codes: 1 = Cleaning requested 2 = Cleaning in progress 3 = Room cleaned 4 = Room passed inspection 5 = Room failed inspection 6 [...]

Using Hospitality features 158 Changing the st atus of a room: 2. Dial the Directory Number (DN) for the room. The DN appears fo llowed by a two-digit code. The first digit indicates the occupa ncy status: 0 = Room vacant 1 = Room occupied The second digit indicates the cleaning status of the room : 1 = Cleaning requeste d 2 = Cleaning in progress [...]

Using Hospitality features 159 2. Dial the Directory Number (DN) for the room. The DN appears fo llowed by a two-digit code. The first digit indicates the occupancy status: 0 = Room vacant 1 = Room occupied The second digit indicates the cleaning status of the room : 1 = Cleaning requeste d 2 = Cleaning in progress 3 = Room cleaned 4 = Room passed [...]

Accessing External Server Applications 160 Accessing External Ser ver Applications Use External Server Applications to access a variety of applications directly from your IP Phone 1140E. To find out what featur es and serv ices are available, contact your system administrator. Depending on what is available on your system, your phone can provide in[...]

Flexible Feature Codes (FFCs) 161 Flexible Feature Codes (FFCs) Use Table 11 to track t he FFCs assign ed by your system admi nistrator. T able 11: Flexible Fe ature Codes FFC Feature FFC Feature Automatic Wake-Up Activate Make Set Busy Activate Automatic Wake-Up Deactivate Make Set Busy Deactivat e Automatic Wake-Up Verify Malicious Call Trace Cal[...]

Flexible Feature Codes (FFCs) 162[...]

Regulatory and safety information 163 Regulator y and safety information This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonab le protection against harmful interference in a resident ial installation. This equ ipment gener[...]

Regulatory and safety information 164 • This equipm ent complies w ith FCC ra diation exposu re limits set f orth for an uncontrolled enviro nment. This equipment should be installed and operated with a minimu m dista nce of 20cm between the radiator and your body (excluding the handse t). This transmitter must not be colocated or opera ted in co[...]

Regulatory and safety information 165 Table 13 lists Safety compliance for various jurisdictions . Other Safety Appr ovals: IEC 60950-1: ITE equipment - Safety - Part 1 : General requirements. European Community EN 55022 Class B Emissions: Information technology equipment - Radio disturbance EN 55024 Information technology equipm ent - Immunity cha[...]

Regulatory and safety information 166 Other US/Canada : Hearing Aid Compatibility (HAC) as per FCC Part 68 This equipment complies with the CE Marking re quirements. EU Countries: This device complies with the essential requir ements and other relevant provisions of Directive 1999/5/EC. A copy of the Declaration may be obtained fr om www .nortel.co[...]

Regulatory and safety information 167 DenAn regulator y notice for Japan[...]

Regulatory and safety information 168[...]

Terms you should know 169 T erms you should know Calling Par ty Name Display Information appearing on the LCD displa y scr een, such as the caller ’s name and phone number . The system must have CPND enabled. Categor y 5 (Cat5) Cable and associ ated connecting hardware capable o f transmitting at speeds up to 100 MHz, used by 10BaseT , 100BaseT4,[...]

Terms you should know 170 Director y Number (DN) A number consisting of one to seven digit s for an IP Phone, and also known as an extension number . Feature display An area that shows status infor mat ion abo ut th e featur e in use. It also displays the name and st atus of the active session. Feature Status Lamp indicator An LCD or an LED that in[...]

Terms you should know 171 Message/Inbox A fixed key on your IP Phone 1 140E that connect s to your voice messaging system when the key is pressed. Navigation keys Keys used to scroll through menus and list s appearing on the LCD display screen. Off-ho ok Any line selected to make a call or receive an incoming call. The term off-hook is applied whet[...]

Terms you should know 172 Special dial tone The three consecutive tones follow ed by dial tone that yo u hear when access ing IP Phone features . Station Control Password (SCPW) Enables security features on your phone to prevent others from making calls from your IP Phone and to prevent access to protected fe atu r es (f or exam p l e, Rem ot e Cal[...]

Index 173 Index A About the IP Phone 2004 11, 169 Answer a call 95 Attendant Recall 99 AutoDial 88 AutoDial Transf er 121 Automatic Answerback 10 4 Automatic Wake-Up 153 B Buzz signal 122 C Call Features and Flexible Featur e Codes 20 Call Forward 108 Call Join 114 Call Page Connect 122 Call Park 99 Call party information 169 Call Pickup 104 Call t[...]

Index 174 Enter key 16 Entering and editin g te xt 24 Expand key 16 External server applications 160 F Feature display 170 Fixed key 17 0 Flexible Feature Code (FFC) 170 Flexible Feature Co des (FFCs) 161 G Goodbye key 16, 170 Group Call 117 H Handsfree dia ling 82 Headset key 16 Hold key 16 Hospitality features 153 I Indicator st atus 170 Informat[...]

Index 175 Q Quit/Stop key 17 R Radio Page 130 Record a Calling Party Number 102 Redial List 85, 87 Regulatory an d sa fety information 163 Remote Call F orward 11 0 Resume Normal Mode 151 Ring Again 90 Ring type 49 Ringback/ring tone 171 Room Status 157 S Secure your telephone 112 Security featur es 21 Self-labeled lin e/programmable feature keys 1[...]

Index 176[...]

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Norte l Communication Ser ver 1000 IP Phone 1140E User Guide www .n ortel.com Copyright © 2005–2009, Nortel Networks. All Righ ts Reserved LEGAL NOTICE While the information in this document is belie ved to be accurate and reliable, except as otherwise expres sly agreed to in writing, NORTEL PROVIDES THIS DOCUMENT “AS IS” WITHOUT WARRANTY OR[...]