Panasonic KX-NCP500 manuale d’uso

Pure IP-PBX Thank you for purchasing a Panasonic Pure IP-PBX. Please read this manual carefully before using this product and save this manual for future use. KX-NCP500/KX-NCP1000: PBMPR Software File V ersion 2.0000 or later Model No. KX-NCP500 KX-NCP1000 User Manual[...]

Feature Highlights IP Communication This PBX supports IP communication using a variety of IP telephones, such as the KX-NT300 series with Self Labelling and/or Bluetooth wireless headsets, and SIP Extensions (SIP Hardphone/SIP Softphone). R SIP Extension IP Softphone IP Proprietary Telephone You can install a software-based telephone (Panasonic IP [...]

If you are using a certain Panasonic telephone that is equipped with a Navigator Key/Jog Dial and a display, it helps you to access the desired feature easily. Also, you will be informed of the arrival of an incoming call or a message waiting by the lamp if it is equipped. ENTER Navigator Key Jog Dial Message/Ringer Lamp Easy Operation You can set [...]

This PBX offers a built-in Call Centre feature called Incoming Call Distribution (ICD) Group. Incoming calls to an ICD Group can be queued or redirected to a preprogrammed destination, answered in order of priority and monitored by a supervisor extension. Queuing Customers ICD Group Call Centre CA Call Accounting Server and Web Client PC (Client) P[...]

NOTES • This manual provides basic information on how you can access commonly used PBX functions with proprietary telephones (PTs), single line telephones (SLTs), portable stations (PSs), and DSS Consoles. For detailed information about each feature or setting, consult your dealer. • In this manual, several kinds of PTs appear, as follows: – [...]

Safety Notices Please observe the safety notices in this manual in order to avoid danger to users or other people, and prevent damage to property. The notices are classified as follows, according to the severity of injury or damage: WARNING This notice means that misuse could result in death or serious injury. CAUTION This notice means that misuse [...]

Important Safety Instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: • Do not use the product near water, for example, near a bathtub, wash bowl, kitchen sink, or laundry tub, in a wet basement, or near a swi[...]

Important Information SA VE THESE INSTRUCTIONS WARNING SAFETY REQUIREMENTS For All Telephone Equipment • The product must only be installed and serviced by qualified service personnel. The product should be used as-is from the time of purchase; it should not be disassembled or modified. Disassembly or modification can cause a fire, electric shock[...]

• Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire, as they may explode. Dispose according to local regulations. CAUTION SAFETY REQUIREMENTS For All Telephone Equipment • The product should be kept free of dust, moisture, high temperature (more than 40 °C), and vibration, and should not be e[...]

b. Selecting a complex, random password that cannot be easily guessed. c. Changing your password regularly. 5. Perform the following when sending the PBX for repair or handing it over to a third party. a. Make a backup of data stored on the SD Memory Card. b. Using an SD formatter, format the SD Memory Card so that information cannot be retrieved f[...]

Attention • When using a Panasonic proprietary telephone (PT), use only the correct Panasonic handset. • For users of PC Phone (Free Licence Version) shipped with KX-DT301/KX-T7601 USB Module: All features of the PC Phone software are available for 90 days from the date of installation. After this period expires, the following buttons on the Op[...]

that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom ’s network services. • APPLICABLE ONLY TO TELECOM CUSTOMERS WHO HAVE AUTOMATIC ACCESS TO OTHER CARRIERS FOR TOLL CALLS When calling back a number from t[...]

Table of Contents 1 Operation .. .............................................................................................. 17 1.1 Before Operating the Telephones .. ............................................................................... 18 1.1.1 Before Operating the Telephones .. ........................................................[...]

1.8.5 Preventing Your Telephone Number Being Displayed on the Caller’s Telephone (Connected Line Identification Restriction [COLR]) .. .................................................... 134 1.8.6 Preventing Your Number Being Displayed on the Called Party’s Telephone (Calling Line Identification Restriction [CLIR]) .. .........................[...]

3.1.1 Customising Your Phone (Personal Programming) .. ................................................... 204 3.1.2 Settings on the Programming Mode .. ........................................................................... 206 3.1.3 Customising the Buttons .. ....................................................................................[...]

16 User Manual Table of Contents[...]

Section 1 Operation This chapter shows you step by step how to use each feature. Read this chapter to become familiar with the many useful features of this PBX. User Manual 17[...]

1.1 Before Operating the Telephones 1.1.1 Before Operating the Telephones What Kind of Telephone Can Be Used? You can use the following types of telephone with this PBX: • Panasonic IP Proprietary Telephone (IP-PT) (e.g., KX-NT346 or KX-NT366) • SIP Extension (e.g., KX-HGT100) • Panasonic Proprietary Telephone (PT) (e.g., KX-T7636 or KX-DT346[...]

Notice The default value of a flexible feature number may vary depending on country/area. If you use a single line telephone which does not have the " " or "#" keys; it is not possible to access features that have " " or "#" in their feature numbers. Tone You will hear various tones, during or after an operat[...]

Restrictions Some features may be restricted at your extension depending on system programming and the type of telephone being used. Icon Descriptions The following icons show you the feature availability, notes and action to use the features. This feature cannot be used with a single line telephone. outside line group no. OR / 8 9 0 OR (CO) Seize [...]

When You Use a Panasonic Proprietary Telephone If you use a Panasonic proprietary telephone and the Console, they may have some of the useful feature buttons described below. For a PS user, refer to "Operating Instructions " for PS. These buttons make operations simple. The illustrations may differ from the buttons on your telephone. Butt[...]

AUTO DIAL STORE AUTO DIAL/STORE: Used for System/Personal Speed Dialling or storing programme changes. PAUSE PAUSE: Used to insert a pause when storing a telephone number. This button also functions as the PROGRAM button when there is no PROGRAM button on your telephone. REDIAL REDIAL: Used to redial the last dialled number. MESSAGE MESSAGE: Used t[...]

INTERCOM INT’ INTERCOM: Used to make or receive intercom calls. Soft Buttons: Used to select the item displayed on the bottom of the display. MONITOR MONITOR: Used for hands-free dialling. You can monitor the party’s voice in hands-free mode. AUTO ANS MUTE AUTO ANS (Auto Answer)/ MUTE: Used to receive an incoming call in hands-free mode or mute[...]

TRANSFE R TRANSFER: Used to transfer a call to another party. HOLD HOLD: Used to place a call on hold. FLASH/ RECALL FLASH/RECALL: Used to disconnect the current call and make another call without hanging up. This button also functions as a CANCEL button while on-hook. CONF CONF (Conference): Used to establish a multiple party conversation. 24 User[...]

VOICE CALL MUTE VOICE CALL/MUTE: Used to monitor an intercom call automatically, but it cannot be used for hands-free conversations. It also mutes the handset microphone during a conversation. FWD/DND Call Forwarding (FWD)/Do Not Disturb (DND): Used to perform Call Forwarding (FWD) or Do Not Disturb (DND). PROGRAM PROG. PROGRAM: Used to enter and e[...]

RELEASE RELEASE: Used to disconnect the line. VOL Navigator Key/Jog Dial/Volume Key: Used to adjust the volume and the display contrast or select desired items. (PF) Programmable Feature (PF): Located on the upper part of the Flexible button array or on the DSS Console. Assigns the desired button and used to access the stored feature. Mostly used a[...]

Customised Buttons If the term is in parentheses like (Account) in this manual, it means a flexible button has been made into an "Account" button. To customise, refer to "3.1.3 Customising the Buttons". Button Feature Loop-CO (L-CO) Used to access an idle outside line for making outside calls. Incoming outside calls from any out[...]

Button Feature Call Log for ICD Group Used to have a Call Log button for incoming call distribution group. Log-in/Log-out Used to switch between the log-in and log-out mode. Log-in/Log-out of a specified group Used to have a Log-in/Log-out button for another incoming call distribution group. Log-in/Log-out for all groups Used to have a Log-in/Log-o[...]

Button Feature Cleaned-up Used to switch the room status of extensions between Ready and Not Ready. Primary Directory Number (PDN) Used to make and receive both outside and intercom calls. Secondary Directory Number (SDN) Used to show the current status of another extension, call the extension, and pick up or transfer calls to it. How to Follow the[...]

Connection Example This diagram shows you a connection example. External Sensor/ External Relay Device Doorphone & Door Opener External Music Source Pager/ Speaker Voice Processing System KX-T7636/ KX-T7633 Remote PC PC Printer Telephone Company PC CS PS Wireless Phone Fax Machine PC USB ISDN Telephone Amplifier SLT APT DSS Console DPT DSS Cons[...]

1.2 Making Calls 1.2.1 Basic Calling – Calling Another Extension – Calling an Outside Party – Making a Call to a Private Network (TIE Line Access) – Using an Account Code (Account Code Entry) Calling Another Extension To call an extension (Intercom Call) PT and SLT PT/SLT/PS/SIP Extn. Off-hook. Talk. Dial extension number , or press DSS or [...]

To call an operator (Operator Call) You can call an extension or a group assigned as the operator. PT/SLT/PS/SIP Extn. Off-hook. Enter 9 or 0 . OR 0 9 • The operator call number (default) varies depending on country/area. Calling an Outside Party You have to seize an outside line before dialling an outside phone number because external calls are [...]

To select the specified outside line PT and PT/PS Off-hook. Talk. Press S-CO . (S-CO) Dial outside phone number . outside phone no. • Each of the S-CO button or G-CO button light shows the current status as follows: Off: The line is idle. Red on: The line is in use. • You may be restricted from making a call to the specified outside party. To m[...]

• * Which type of telephone number must be entered depends on the settings of your PBX. To call with one touch PT and SLT PT/PS Off-hook. Press NDSS . Talk. (NDSS) • To start monitoring another PBX extension after customising an NDSS button, go off-hook, press the NDSS button, and go on-hook. The NDSS button light will show the current status a[...]

• A Panasonic proprietary telephone extension user can enter an account code during a conversation and when hearing reorder tone after the other party hangs up. • Account codes may use the digits "0" through "9". • Depending on the settings of your PBX, you may be required to enter an account code to make an outside call. [...]

1.2.2 Easy Dialling This is convenient for frequently dialled phone numbers. – With a One-touch Button (One-touch Dialling) – Using Numbers Stored at Your Extension (Personal Speed Dialling) – Using Numbers Stored in the PBX (System Speed Dialling) – To a Preset Number by Going Off-hook (Hot Line) – Using a Preprogrammed Number (Quick Dia[...]

Using Numbers Stored at Your Extension (Personal Speed Dialling) You can store up to 100 numbers at your extension for your personal use. This feature is also known as Station Speed Dialling. To store a phone number Off-hook. Enter personal speed dialling number (2 digits). Enter # . desired phone no. personal speed dialling no. Enter desired phone[...]

To a Preset Number by Going Off-hook (Hot Line) You can make an outside call simply by going off-hook if you have preprogrammed your phone. This feature is also known as Pickup Dialling. To store a phone number PT/SLT/PS Enter # . On-hook. Off-hook. Enter desired phone number (max. 32 digits). desired phone no. Enter outside line access number befo[...]

Using a Preprogrammed Number (Quick Dialling) You can make a call simply by pressing the preprogrammed number for quick dialling. Off-hook. Dial quick dialling number (max. 8 digits). PT and SLT quick dialling no. PT/SLT/PS/SIP Extn. • This is a useful feature for hotels. For example, to dial Room Service, dial the digit "3", not the fu[...]

1.2.3 Redial This is convenient when calling the same outside party again. – Redialling the Last Number You Dialled (Last Number Redial) Redialling the Last Number You Dialled (Last Number Redial) PT/SLT/PS/SIP Extn. Off-hook. Press REDIAL or enter # . OR REDIAL • Up to 32 digits can be stored and redialled. • After pressing REDIAL, if you he[...]

1.2.4 When the Dialled Line is Busy or There is No Answer – Reserving a Busy Line (Automatic Callback Busy) – Setting Callback on an ISDN Line (Completion of Calls to Busy Subscriber [CCBS]) – Sending a Call Waiting Notification (Call Waiting) – Leaving a Message Waiting Indication/Calling Back the Caller Who Left an Indication (Message Wai[...]

To answer the callback ringing from an idle outside line Off-hook. PT/SLT/PS Talk. Dial outside phone number . outside phone no. While hearing a callback ringing • If you do not answer the callback ringing within 10 seconds, this feature will be cancelled. To cancel callback ringing (Automatic Callback Busy Cancel) Off-hook. PT/SLT/PS On-hook. 4 [...]

To answer while hearing a callback ringing PT/SLT/PS Off-hook. To cancel (CCBS Cancel) Off-hook. PT/SLT/PS On-hook. 4 6 Enter 46 . C.Tone • If you do not answer within a specified time period, this feature will be cancelled. • Availability of this feature depends on the ISDN service of your telephone company. Sending a Call Waiting Notification[...]

Leaving a Message Waiting Indication/Calling Back the Caller Who Left an Indication (Message Waiting) For an extension leaving a message waiting indication When the called extension is busy or does not answer your call, you can leave a notification so that the called party may call you back. For an extension receiving a message waiting indication A[...]

To call back Off-hook. Press MESSAGE or enter 70 and then 2 . PT/SLT/PS/SIP Extn. Talk. OR MESSAGE 0 2 7 To clear message waiting indications left on your extension PT/SLT/PS/SIP Extn. Off-hook. Enter 0 . On-hook. Dial your extension number . 0 0 7 Enter 70 . your extension no. C.Tone • The Message button light or Message/Ringer Lamp shows the cu[...]

To join an intercom call Enter 3 . 3 PT/SLT/PS Talk. C.Tone During a conversation C.Tone Talk. A three-party conversation is now established. Parties in the conversation Party joining the call Off-hook. B. Tone Dial extension number , PDN , or SDN . extension no. OR (SDN) (PDN) OR To join an outside call Off-hook. Press red CO , PDN , or SDN . Ente[...]

To talk to each party alternately Talk to the other party. During a conversation PT/PS Press TRANSFER . TRANSFE R To continue • You can also deny others the possibility of joining your conversation (Default: Allow). Refer to "1.8.7 Preventing Other People from Joining Your Conversation (Executive Busy Override Deny)". User Manual 47 1.2[...]

Monitoring Another Extension (Call Monitor) The preprogrammed extension can monitor another extension. To monitor PT/SLT/PS Enter 5 . 5 B.Tone Off-hook. C.Tone Monitoring starts Press red DSS , PDN , or SDN , or dial extension number . extension no. (DSS) (SDN) OR OR (PDN) OR To an Extension Refusing the Call (DND Override) The preprogrammed extens[...]

1.2.5 Accessing the ISDN Service (ISDN Service Access) You can access services provided by the ISDN. To access Off-hook. On-hook. PT/PS Press ISDN service . Or press ISDN service and then enter service code and then press ISDN service again. outside line Seize outside line . (If all required digits are stored.) (Requires to dial additional digits.)[...]

1.2.6 Alternating the Calling Method (Alternate Calling—Ring/ Voice) The caller can alternate the alerting method, either ring or voice, when making an intercom call. On the other hand, any extension can set the alerting method, either ring or voice, when receiving an intercom call. Ringing (Default): You can call the other party with a ring tone[...]

1.2.7 Calling without Restrictions – Using Your Calling Privileges at Another Extension (Remote COS Access) Using Your Calling Privileges at Another Extension (Remote COS Access) You can use your calling privileges (Class of Service) at another extension. You may override restrictions which have been set. To use this feature, an original extensio[...]

1.2.8 To Access Another Party Directly from Outside (Direct Inward System Access [DISA]) – Calling through DISA Calling through DISA When outside callers access extensions in the PBX, a prerecorded message greets the caller and gives information about how to access an extension. You do not need the operator’s assistance. You may be able to acce[...]

• When you receive an outside call via DISA, for example to your cellular phone, it is possible to transfer the call to an extension in the PBX, or establish a conference call by pressing # + desired extension number (if enabled through system programming). Calls can only be transferred to extensions within the PBX. To call an outside party In No[...]

To retry Dial phone number . To dial a different number during a conversation with an outside party or while hearing the ringback, reorder, or busy tone Enter . phone no. Dial a line access number as the first digit when calling an outside party. From Outside Telephone DISA message CAUTION There is a risk that fraudulent telephone calls will be mad[...]

1.2.9 Setting Your Telephone from Another Extension or through DISA (Remote Setting) You can set the following features on your telephone from another extension or through DISA. • Call Forwarding (FWD)/Do Not Disturb (DND) • Changing the Log-in/Log-out Status of Extensions • Absent Message • Extension Dial Lock • Time Service—Changing t[...]

1.3 Receiving Calls 1.3.1 Answering Calls Talk. Off-hook. Select one of the following methods: · Lift the handset to receive the preferred line. (Default: Ringing line is selected.) · Press the SP-PHONE button. · Press the flashing CO, INTERCOM, ICD Group, PDN, or SDN button directly. · Press the ANSWER button. PT/SLT/PS/SIP Extn. • Hands-fre[...]

1.3.2 Answering Hands-free (Hands-free Answerback) You can answer an incoming call without going off-hook as soon as the line is connected. When an intercom call arrives, you will hear the caller talking without the phone ringing. When an outside call arrives, you will hear the caller talking after a preprogrammed number of rings. Hands-free Answer[...]

1.3.3 Answering a Call Ringing at Another Telephone (Call Pickup) – Answering a Call from Another Telephone (Call Pickup) – Denying Other People the Possibility of Picking Up Your Calls (Call Pickup Deny) Answering a Call from Another Telephone (Call Pickup) You can answer an incoming call that is ringing at another extension or group from your[...]

1.3.4 Answering a Call via an External Speaker (Trunk Answer From Any Station [TAFAS]) You can be notified of incoming outside calls through an external speaker. These calls can be answered from any extension. Through an external speaker Off-hook. Dial speaker number (1 digit). speaker no. PT/SLT/PS Talk. While hearing a tone Enter 42 . 2 4 C.Tone [...]

1.3.5 Using the ANSWER/RELEASE Button The ANSWER and RELEASE buttons are convenient for operators using headsets. With the ANSWER button, you can answer all incoming calls. With the RELEASE button, you can disconnect the line during or after a conversation, or complete transferring a call. To answer Press ANSWER . Talk. PT ANSWER To transfer a call[...]

To transfer an outside call to an extension with a one-touch operation Press DSS . PT During a conversation Press RELEASE . The called party answers. The other party is placed on hold and the destination extension is called immediately. (DSS) RELEASE To end a conversation Press RELEASE . PT During a conversation RELEASE Customising Your Phone • 3[...]

1.3.6 Identifying Malicious Calling Parties (Malicious Call Identification [MCID]) You can ask your telephone company to trace a malicious calling party during a conversation or after the calling party hangs up. You will receive the information on the malicious call later on. To request MCID Talk or on-hook. During a conversation or when hearing a [...]

1.4 During a Conversation 1.4.1 Transferring a Call (Call Transfer) – Transferring to an Extension in the PBX – Transferring to an Outside Party Using the PBX Service – Transferring a Call Using the ISDN Service (Call Transfer [CT]—by ISDN) • You can transfer a held call without talking, and go on-hook even if the transferred party does n[...]

Dial extension number . On-hook. Talk. During a conversation SLT Press Recall/ hookswitch . extension no. OR C.Tone This step can be omitted. Dial extension number . On-hook. Talk. During a conversation SIP Extn. extension no. Press HOLD , or TRANSFER for KX-HGT100. * This step can be omitted when using KX-HGT100. HOLD OR • * Instead of going on-[...]

• System programming is required to use the One-touch Transfer feature during a conversation with an extension. Transferring to an Outside Party Using the PBX Service Some extensions may be restricted from performing this feature. On-hook. Talk. Seize outside line . During a conversation PT/PS Press TRANSFER . Dial outside phone number . outside [...]

• * Instead of going on-hook, if you press the HOLD button or TRANSFER button (KX-HGT100) once or twice (depending on the telephone being used), you can return to the held call, and the call with the transferred party will be disconnected. • Time limit Both the caller and the transferred party will hear an alarm tone fifteen seconds before a sp[...]

Dial phone number . phone no. SLT Talk. During a conversation On-hook. Enter 62 . 2 6 Press Recall/ hookswitch . C.Tone This step can be omitted. • To retrieve the held call, press the TRANSFER button, Recall/hookswitch. • Even if you go on-hook while transferring a call, it is transferred. • After the call is transferred, the line becomes id[...]

1.4.2 Holding a Call – Holding – Holding in a System Parking Zone (Call Park) • For users of SIP Extensions: The holding operation for SIP Extension users may differ from the steps in this section, and may vary depending on the type of telephone being used. Holding There are two types of hold. The difference between them is that other people [...]

To retrieve a call (Call Hold Retrieve) Off-hook. Off-hook. Press DSS or dial holding extension number . Off-hook. At the holding extension (Call Hold Retrieve) To retrieve an outside call from another extension—only Regular Hold (Call Hold Retrieve–Specified with a held line number) To retrieve an intercom call or outside call from another ext[...]

• The CO or INTERCOM button light shows the current status as follows: – Regular Hold mode Flashing green slowly : Your held call Flashing red : Another extension’s held call – Exclusive Call Hold mode Flashing green moderately : Your held call Red on : Another extension’s held call • If a call is not retrieved within a specified time ,[...]

Enter a specified parking zone number (2 digits) or press to park at an idle parking zone automatically. During a conversation Press TRANSFER . PT/PS On-hook. Enter 52 . parking zone no. OR Specified Auto If you hear a busy tone, enter another parking zone number or press again. 2 5 TRANSFE R C.Tone During a conversation Press Recall/ hookswitch . [...]

• If a call is parked automatically, confirm the parking zone number on the display. • If a call is not retrieved within a specified time, you will hear an alarm as a reminder (Call Park Recall). If an outside call is not answered within a specified time, it is automatically disconnected. • If you hear a reorder tone when retrieving a parked [...]

1.4.3 Talking to Two Parties Alternately (Call Splitting) When talking to one party while the other party is on hold, you can swap the calls back and forth (alternately). To alternate between the parties leaving one party on hold temporarily PT/PS During a conversation Press TRANSFER . Talk to the other party. Talk to the original party. TRANSFE R [...]

SLT Dial the other party's extension number . Talk to the other party. During a conversation Press Recall/ hookswitch . extension no. OR C.Tone On-hook. Press Recall/ hookswitch . OR • When you are not at your desk or not in the office and receive a forwarded outside call, for example on your cellular phone, it is possible to perform Call Sp[...]

1.4.4 Answering Call Waiting – Answering Call Waiting in the PBX – Answering Call Waiting from the Telephone Company Answering Call Waiting in the PBX During a conversation, a call waiting tone or voice announcement through the speaker or the handset occurs when an outside call has been received or another extension is letting you know a call i[...]

SLT While hearing a tone Enter 50. 0 5 Talk to the new party. Press Recall/hookswitch . C.Tone After talking to the new party (second call), you can disconnect (2.1) or hold (2.2) it and then retrieve the first call. 2.1 To disconnect the second call and then talk to the original party PT/PS During a conversation Off-hook. On-hook. Talk to the orig[...]

2.2 To hold the second call and then talk to the original party After holding it, you can talk to the original party. Then, you can disconnect it and then talk to the new party again. PT/PS Press HOLD . During a conversation Disregard this step if both parties are extensions. HOLD Talk to the original party. Off-hook. On-hook. Talk to the new party[...]

SLT During a conversation Enter 50. 0 5 Talk to the original party. Press Recall/ hookswitch . Off-hook. On-hook. Talk to the new party. Enter 50. 0 5 C.Tone C.Tone • Depending on the type of your telephone, you may be able to talk to the other party using the speaker and the microphone (Off-hook Call Announcement [OHCA]), or you can receive an a[...]

Answering Call Waiting from the Telephone Company This is an optional telephone company service. You can receive a call waiting tone and the caller’s information. For details, consult your telephone company. While hearing a tone PT/PS While hearing a tone PT/SLT/PS Press FLASH/RECALL or EFA . Enter 60 . 6 0 Press TRANSFER or Recall/hookswitch . O[...]

1.4.5 Multiple Party Conversation – Adding Other Parties during a Conversation (Conference) – Leaving a Conference (Unattended Conference) – Leaving a Conference (Leaving Three-party Conference) – Letting a Third Party Join Your Call (Privacy Release) – Adding a Third Party during a Conversation Using the ISDN Service (Three-party Confere[...]

Dial desired phone number . desired phone no. SLT Talk with multiple parties. Enter 3 . Press Recall/ hookswitch . Talk to the new party. 3 During a conversation Seize outside line before dialling outside phone number. Press Recall/ hookswitch . C.Tone To establish a conference call when receiving a call from an outside party during a two-party con[...]

To add four or more parties to a conference Press CONF . Press CONF . Dial desired phone number . desired phone no. Seize outside line before dialling outside phone number. PT/PS Talk. During a conversation Talk. CONF CONF C.Tone To continue To add another party on hold to a conference PT/PS During a 3- to 7-party conference Press the flashing CO ,[...]

During a conversation SLT Press Recall/hookswitch . To disconnect one party and then talk to the other in a three-party conversation PT/PS Press TRANSFER once or twice to establish a conversation with the party to be disconnected. During a conversation Press FLASH/RECALL .* Press the flashing CO , ICD Group , PDN , SDN , or INTERCOM corresponding t[...]

Leaving a Conference (Unattended Conference) The person who originated a conference can leave the conference, and allow the other parties to continue the conversation. To leave a conference PT/PS Press CONF . During 3- to 7-party conference On-hook. CONF To return while others are talking Press flashing green CO , ICD Group , PDN , SDN , or INTERCO[...]

Leaving a Conference (Leaving Three-party Conference) The person who originated a conference with two other parties can leave the conference, and allow the other parties to continue the conversation. To leave a conference involving at least one other extension During a three-party conference PT/SLT/PS On-hook. To leave a conference involving two ou[...]

Letting a Third Party Join Your Call (Privacy Release) You can let a third party join your current outside call and establish a three-party conversation. You can also leave the conversation and then let the two other parties talk. To let a third party join your conversation and establish a three-party conversation Press green S-CO . Wait for an ans[...]

Dial desired phone number . desired phone no. PT/PS Talk with multiple parties. Press TRANSFER . Talk to the new party. During a conversation Seize outside line before dialling outside phone number. TRANSFE R Press TRANSFER . TRANSFE R Enter 62 . 2 6 C.Tone Enter 3 . 3 C.Tone Dial desired phone number . desired phone no. SLT Talk with multiple part[...]

To complete a conversation During a conversation PT/SLT/PS On-hook. Customising Your Phone • 3.1.3 Customising the Buttons Create or edit an ISDN-Hold button. 88 User Manual 1.4.5 Multiple Party Conversation[...]

1.4.6 Mute You can disable the microphone or the handset to consult privately with others in the room while listening to the other party on the phone through the speaker or the handset. To set/cancel Press MUTE . PT OR During a conversation AUTO ANS MUTE VOICE CALL MUTE • The AUTO ANS/MUTE or VOICE CALL/MUTE button light shows the current status [...]

1.4.7 Letting Other People Listen to the Conversation (Off-hook Monitor) You can let other people in the room listen to the conversation through the speaker while continuing the conversation using the handset. To set/cancel Press SP-PHONE . PT During a conversation using the handset SP - PHONE • The SP-PHONE button light shows the current status [...]

1.4.8 Using the Headset (Headset Operation) You can have a conversation using a headset. In this case, you must select "Headset on" in programming mode or set the Headset button on (red) in advance. This feature is also known as Handset/Headset Selection. To talk using the headset Press SP-PHONE . PT SP - PHONE To use the handset during a[...]

• For KX-NT400/KX-NT300 series (except KX-NT321)/KX-DT343/KX-DT346 telephone users: • With KX-NT400/KX-NT300 series (except KX-NT321)/KX-DT343/KX-DT346 telephones, you can use a Bluetooth wireless headset registered on your extension as a headset. • Operating Distance Please keep the telephones with connected Bluetooth Modules, 3 m or more ap[...]

1.5 Using a PDN/SDN Button 1.5.1 Primary Directory Number (PDN)/Secondary Directory Number (SDN) Extension Primary Directory Number (PDN) buttons and Secondary Directory Number (SDN) buttons are useful when extension users will handle calls for other extensions. For example, a secretary or multiple secretaries can handle calls and check the call st[...]

Light Pattern PDN Button Status SDN Button Status Flashing red rapidly The PDN extension is receiving an incoming call to an incoming call distribution (ICD) group. The corresponding PDN extension is receiving an incoming call. SDN Direct Dial Using an SDN button, you can easily call the corresponding PDN extension. SDN buttons are in one of two mo[...]

Call Hold and Call Hold Retrieve You can put calls answered with a PDN or SDN button on hold normally ( ® 1.4.2 Holding a Call ). You can also retrieve a call held at your extension/another extension with a simple operation, regardless of the call type. Call Hold Retrieve Off-hook. Off-hook. To retrieve a call at the holding extension To retrieve [...]

Call Transfer Using SDN Button You can transfer a call to a PDN extension with a simple operation using a corresponding SDN button. To transfer a call to a PDN extension On-hook. Talk. During a conversation This step can be omitted. (SDN) Press SDN . PT/PS * • System programming is required to use this feature during a conversation with an extens[...]

1.6 Before Leaving Your Desk 1.6.1 Forwarding Calls – Forwarding Your Calls (Call Forwarding [FWD]) – FWD/DND Settings Using Fixed FWD/DND Button – Forwarding Your Calls Using ISDN Service (Call Forwarding [CF]—by ISDN) Forwarding Your Calls (Call Forwarding [FWD]) You can have your incoming calls forwarded to a specified destination. All C[...]

To set/cancel PT/SLT/PS/SIP Extn. Enter # . On-hook. Enter destination extension number . Or enter outside line access number and then outside phone number . 2 0 3 4 5 Cancel All Calls Busy No Answer Busy/No Answer Enter required number . For "Cancel", go on-hook directly after entering 0. Off-hook. 1 2 0 Both Calls Intercom Calls Outside[...]

To set the timer for "No Answer" and "Busy/No Answer" Off-hook. Enter time ( seconds [2 digits]). time PT/SLT/PS/SIP Extn. Enter 713 . On-hook. 1 3 7 C.Tone To set/cancel (Call Forwarding [FWD] for your Incoming Call Distribution Group) PT/SLT/PS/SIP Extn. 0 1 Set Cancel OR Enter 1 to set or 0 to cancel. Enter ICD Group extensio[...]

• The FWD/DND button light shows the current status as follows: Off : Both features are not set. Red on : FWD mode Flashing red slowly : DND mode • The Group FWD button light shows the current status as follows: Off : No set Red on : FWD mode • The system has two modes: (1) FWD/DND Cycle Switch Mode and (2) FWD/DND Setting Mode. Ask your mana[...]

FWD/DND Settings Using Fixed FWD/DND Button Using a proprietary telephone (PT), you can easily switch the FWD/DND status, and set the forward destination for outside/intercom calls with the FWD/DND button (fixed button). It is also possible to set outside telephone numbers (e.g., your cellular phone) as forward destinations for up to 4 Virtual PSs*[...]

• When you switch the FWD/DND status, any FWD destination that was set previously is not cleared. To set and clear FWD/DND for outside/intercom calls PT Enter destination extension number, or outside line access number and then outside phone number . FWD/DND AUTO DIAL STORE Enter 1 or 2 . Press the fixed FWD/DND button. Press STORE . 0 FWD/DND of[...]

• * You can enter the time as a 1–3 digit number. For example, 15 seconds can be entered as "15" or "015". To set forwarding status and outside destinations to ring in parallel for outside calls to an ICD Group PT Enter outside line access number and then outside phone number . FWD/DND AUTO DIAL STORE Enter 4 to 7 . Press th[...]

Forwarding Your Calls Using ISDN Service (Call Forwarding [CF]—by ISDN) All calls are forwarded to an outside party using ISDN. The following types of call forwarding are provided by the ISDN service. – Unconditional (Call Forwarding Unconditional [CFU]) – When your extension is busy (Call Forwarding Busy [CFB]) – When you do not answer (Ca[...]

1.6.2 Using Voice Messaging (Built-in Simplified Voice Message [SVM]) Your PBX can provide you with answering machine service. Your extension is assigned a message box, into which callers can leave voice messages for you. After callers reach your message box, they will hear your personal greeting message. You can record two kinds of personal greeti[...]

Recording a Normal Greeting Message To record PT/SLT/PS/SIP Extn. On-hook. Off-hook. Enter 38 . 1 Enter 1 . 8 3 C.Tone Record message. Example: "You have reached John. I am sorry I cannot take your call right now. Please leave a message." C.Tone The greeting message is played back. OR AUTO DIAL STORE dial key Press STORE or any dial key ([...]

To clear PT/SLT/PS/SIP Extn. Off-hook. Enter 38 . 0 Enter 0 . 8 3 C.Tone On-hook. Recording a Greeting Message for Each Time Mode In addition to a normal greeting message, you can record a specific greeting message for each time mode (day/lunch/break/night). To record PT/SLT/PS/SIP Extn. On-hook. Off-hook. Enter 38 . 8 Enter 8 . 8 3 C.Tone Record m[...]

To play back PT/SLT/PS/SIP Extn. Off-hook. Enter 38 . 8 Enter 8 . 8 3 1 0 2 3 Day Night Lunch Break Enter the desired time mode . 2 Enter 2 . C.Tone On-hook. The greeting message is played back. 1 0 Clear Rerecord OR Enter 0 or 1 while the greeting message is being played back. * A confirmation tone is heard. • * This step can be omitted. To clea[...]

Redirecting Your Calls to Your Message Box You can set incoming calls to be redirected to your own message box so that callers can leave voice messages when you cannot answer the phone. To set/cancel PT/SLT/PS/SIP Extn. floating extension no. for the SVM feature On-hook. Enter the floating extension number for the SVM feature . Enter required numbe[...]

Leaving Voice Messages If the extension user you called is not able to answer your call, and your call is redirected to the message box, you will hear the greeting message. Then, you can leave a voice message for that extension. It is also possible to leave a voice message directly in the message box of a desired extension by following the steps be[...]

Listening to Voice Messages Left by Callers When a caller leaves a voice message, information about that caller is also recorded as the SVM Log. The SVM Log can be viewed using the display of a PT or PS by pressing the Message button. To listen to voice messages While on-hook PT/PS Press MESSAGE until desired SVM Log appears. Off-hook. MESSAGE PT/S[...]

Operation No. Operations 1 / # To play back the voice message from the beginning 2 To go to the next voice message 3 To clear the voice message (Press the AUTO DIAL/STORE button or enter 1 to confirm.) 4 To call back the caller who left the voice message *1 5 To go back to the previous voice message # 6 To leave a voice message directly in the mess[...]

To listen to voice messages while your display is locked Off-hook. PT/SLT/PS 7 4 Enter 47 . extension PIN extension no. your extension no. Dial your extension number . Enter extension PIN (max. 10 digits). If the wrong extension PIN is entered, you hear an alarm tone. PIN: Personal Identification Number Enter 38 . 8 3 3 Enter 3 . C.Tone & D.Ton[...]

Accessing Your Message Box from an Outside Telephone You can remotely access your message box and perform any operations of the SVM feature through an outside line as if you were at your own extension. From Outside Telephone Off-hook. Enter 38 . 8 3 For available operations, see " Operation Reference When Accessing Your Message Box ". Dia[...]

Accessing the Message Box of Another Extension from Your Extension You can access the message box of another extension (for example, to record a greeting message for that extension) by following the steps below: Off-hook. PT/SLT/PS 7 4 Enter 47 . extension PIN Dial desired extension number . Enter extension PIN for that extension (max. 10 digits). [...]

1.6.3 Showing a Message on the Caller’s Telephone Display (Absent Message) You can show the reason you do not answer, if the caller uses a Panasonic display proprietary telephone. There are eight preprogrammed messages and one for your personal message (16 characters). The selected message is shown on the display of your telephone. Message no. Me[...]

• Enter the desired value in the "%" positions. You must enter the correct number of characters as represented by the "%" using 0 to 9 or . • The preprogrammed messages can be changed through system programming. • To create your personal message (Message no. 9), refer to "3.1.2 Settings on the Programming Mode". [...]

1.6.4 Preventing Other People from Using Your Telephone (Extension Dial Lock) You can lock your extension so that other users cannot make unauthorised outside calls. This feature is also known as Electronic Station Lockout. To lock Off-hook. On-hook. PT/SLT/PS/SIP Extn. Enter 77 . Enter 1 . 1 7 7 C.Tone To unlock Off-hook. On-hook. PT/SLT/PS/SIP Ex[...]

• After you make an outside call, Extension Dial Lock is automatically activated again. User Manual 119 1.6.4 Preventing Other People from Using Your Telephone (Extension Dial Lock)[...]

1.7 Making/Answering an Announcement 1.7.1 Paging – Group Paging – Paging and then Transferring a Call Group Paging You can make a voice announcement to proprietary telephones or external speakers or both in the preset group simultaneously. To page Off-hook. Talk. Announce. PT/SLT/PS Dial paging group number (2 digits). Enter 33 . Wait for an a[...]

• After you go on-hook, the caller can talk to the person who answers the page. User Manual 121 1.7.1 Paging[...]

1.7.2 Answering/Denying a Paging Announcement To answer PT Enter 43 . Talk. Off-hook. 3 4 C.Tone To allow/deny a paging announcement (Paging Deny) Off-hook. On-hook. PT Enter 721 . Deny Allow 1 0 OR Enter 1 or 0 . 7 2 1 C.Tone • The following are extensions that cannot receive a paging announcement: – Portable station – Single line telephone [...]

1.7.3 Making an Announcement and Having a Multiple Party Conversation (Broadcasting) You can call multiple parties assigned in the group and make a voice announcement. You can also establish a multiple party conversation with called parties. This conversation will be heard by other called parties. Called parties can listen to the announcement simpl[...]

To end a conversation with a specific party PT T o end a conversation with a specific party During a conversation (DSS) Press DSS . T o end a conversation with the party who joined the conversation last Press TRANSFER . TRANSFE R T o disconnect the party who joined the conversation last from the broadcast Press FLASH/RECALL . FLASH/ RECALL • In t[...]

For a called extension To send a notification tone to the caller and join a conversation Talk. Caller Called Party PT During an announcement During an announcement PT/SLT/PS (DSS) Press DSS corresponding to the caller. Press Recall/ hookswitch . OR (DSS) Press corresponding DSS . A notification tone occurs, and the display shows the called party&ap[...]

1.8 Setting the Telephone According to Your Needs 1.8.1 Setting the Alarm (Timed Reminder) You can receive an alarm at your telephone to remind you of a meeting, appointment or as a wake-up call. The alarm can occur either once or daily (every day until cancelled) at a preset time. When you go off-hook to answer, you will hear a special dial tone o[...]

To confirm PT Press TRANSFER several times. TRANSFE R • You can also confirm the Timed Reminder by using the soft button. • The alarm keeps ringing for preprogrammed seconds. • If you receive an incoming call during ringback, the ringing starts after the ringback stops. • If you are having a conversation exceeding alarm ringing period, the [...]

1.8.2 Refusing Incoming Calls (Do Not Disturb [DND]) – Do Not Disturb (DND) – Switching FWD/DND Status Using Fixed FWD/DND Button Do Not Disturb (DND) You can set this feature to prevent incoming calls from ringing at your extension. This can be useful, for example, when you are in a meeting or busy. To set/cancel On-hook. Enter 1 to set or 0 t[...]

• If your extension has set this feature, a calling extension will hear DND tone. • If this feature is set, the Call Forwarding (FWD) feature does not work. • Specified extensions can override this feature and call DND extensions (DND Override). • When making a call using an SDN button to a PDN extension with DND set, this feature will temp[...]

Switching FWD/DND Status Using Fixed FWD/DND Button Using a proprietary telephone (PT), you can easily switch the FWD/DND status for outside/intercom calls without clearing any FWD destination that was set previously. To switch the FWD/DND status for outside calls PT FWD/DND Press the fixed FWD/DND button. While on-hook (when in FWD/DND Setting Mod[...]

• * This step can be omitted. User Manual 131 1.8.2 Refusing Incoming Calls (Do Not Disturb [DND])[...]

1.8.3 Receiving Call Waiting (Call Waiting/Off-hook Call Announcement [OHCA]/Whisper OHCA) During a conversation, you can be informed of a call waiting with a tone or voice announcement through your built-in speaker or handset. (Default: Disable—No call [Intercom calls]/No tone [Outside calls]) Call Waiting Tone: a waiting tone through the built-[...]

1.8.4 Displaying Your Telephone Number on the Called Party and Caller’s Telephone (Calling/Connected Line Identification Presentation [CLIP/COLP]) CLIP: When making an outside call, you can present your preprogrammed telephone number to the called party. COLP: When receiving an outside call, you can present your preprogrammed telephone number to [...]

1.8.5 Preventing Your Telephone Number Being Displayed on the Caller’s Telephone (Connected Line Identification Restriction [COLR]) When receiving an outside call, you can select whether the caller can see your telephone number or not. To show/prevent On-hook. Off-hook. PT/SLT/PS/SIP Extn. Show Prevent 0 1 OR 0 7 Enter 7 0 . Enter 0 to show or 1 [...]

1.8.6 Preventing Your Number Being Displayed on the Called Party’s Telephone (Calling Line Identification Restriction [CLIR]) When making an outside call, you can select whether the called party can see your telephone number or not. To show/prevent On-hook. Off-hook. PT/SLT/PS/SIP Extn. Enter 7 1 . Show Prevent 0 1 OR 1 7 Enter 0 to show or 1 to [...]

1.8.7 Preventing Other People from Joining Your Conversation (Executive Busy Override Deny) Off-hook. On-hook. Enter 1 to prevent or 0 to allow. PT/SLT/PS Prevent Allow 1 0 OR Enter 733 . 3 3 7 C.Tone • Some extensions may be prohibited from performing this feature. 136 User Manual 1.8.7 Preventing Other People from Joining Your Conversation (Exe[...]

1.8.8 Turning on the Background Music (BGM) You can listen to the background music through your telephone speaker while on-hook. An external music source, such as a radio, can be connected. If your extension becomes busy (off-hook, making or receiving a call etc.), the music stops temporarily. When you go back on-hook, the music starts again. To se[...]

1.8.9 Protecting Your Line against Notification Tones (Data Line Security) You can protect the line against audible notification tones, such as a call waiting tone during a conversation. Set this feature if your extension has a data communication device, such as a PC or fax machine connected to ensure secure data transmission. To set/cancel Off-hoo[...]

1.8.10 Checking the Time Service Status You can check the current status of the Time Service on the display. Press TRANSFER or Time Service (Day/Night/Lunch/Break) . While on-hook PT (Time Service (Day/Night/ Lunch/Break)) OR TRANSFE R • The Time Service (Day/Night/Lunch/Break) button light shows the current status as follows: Off: Day mode Green[...]

1.8.11 Setting the Parallelled Telephone to Ring (Parallelled Telephone) In the case where a single line telephone is connected in parallel to your digital proprietary telephone, you can choose whether the parallelled single line telephone will ring to an incoming call or not. (Default: Ring) Off-hook. On-hook. DPT Enter 1 to ring or 0 not to ring.[...]

1.8.12 Using Your PS in Parallel with a Wired Telephone (Wireless XDP Parallel Mode) Your PS can be used in parallel with a PT or SLT. When in this mode, incoming calls to a wired telephone also ring the paired PS. To set PS Enter extension number of the paired telephone. Press CANCEL . PS phone no. extension no. Press TA L K . Enter 48 . 4 8 1 C.T[...]

1.8.13 Clearing Features Set at Your Extension (Extension Feature Clear) You can reset the settings of the following features on your extension to the default settings with one operation. This feature is also known as Station Programme Clear. Features Default Setting Hot Line *1 Off Message Waiting—(All the messages that have been left by other e[...]

1.9 Utilising the Call Centre 1.9.1 Leaving an Incoming Call Distribution Group (Log-in/ Log-out, Wrap-up) You can control your status in an incoming call distribution group. When in the Log-out mode, incoming calls to the group will not ring at your extension. When you return, calls will again ring at your extension. (Default: Log-in) Even if your[...]

While on-hook PT/PS Press Log-in/Log-out . (Log-in/Log-out) Specified OR All ICD Group extension no. Enter ICD Group extension number or . ICD Group: Incoming Call Distribution Group While on-hook PT/PS Press Log-in/Log-out of a specified group . (Log-in/Log-out of a specified group) To enter/leave Not Ready mode PT/SLT/PS/SIP Extn. On-hook. Off-ho[...]

• * The status will be as follows: Ready Not Ready Not Ready Ready Wrap-up Not Ready • The Log-in/Log-out of a specified group button light shows the current status as follows: Off: Log-in mode Red on: Log-out mode • The Wrap-up button alternates the setting of Wrap-up mode, Not Ready mode or Ready mode. The Wrap-up button light shows the cur[...]

1.9.2 Monitoring and Controlling the Call Status of an Incoming Call Distribution Group (Incoming Call Distribution Group Monitor) – Monitoring the Status of Waiting Calls – Monitoring and Changing the Log-in/Log-out Status of Extensions The extension assigned as a Supervisor extension can monitor and control the status of other extensions in a[...]

To monitor On-hook. Enter ICD Group extension number . Off-hook. Display PT Enter 739 . 3 9 7 C.Tone ICD Group extension no. ICD Group: Incoming Call Distribution Group To clear Call Log History Press " LOG ". Display PT LOG Press " CLEAR ". CLEAR • The accumulated data is cleared. "****" shows if the number to be di[...]

To change the Log-in /Log-out mode Press desired DSS . Display PT (DSS) • The DSS button light shows the current status as follows: Off : The extension is not in the group. Green on : Log-in (Ready) mode Flashing green : Log-in (Not Ready) mode Red on : Log-out mode 148 User Manual 1.9.2 Monitoring and Controlling the Call Status of an Incoming C[...]

1.9.3 Forwarding a Waiting Call (Manual Queue Redirection) When your incoming call distribution group is busy and other outside calls arrive, the arriving calls are put in a waiting queue. Extensions can check the status of the queue with the Hurry-up button light, and forward the longest waiting call in the queue to a preset destination manually. [...]

1.10 Using User-supplied Equipment 1.10.1 If a Doorphone/Door Opener is Connected You can talk to a person at the door through the doorphone. Preprogrammed extensions or an outside party can receive the calls from the doorphone. You can open the door. – Doorphone Call – Opening a Door (Door Open) Doorphone Call To call from the doorphone Press [...]

Opening a Door (Door Open) Some extensions may be prohibited from using this feature. From a specified extension Off-hook. On-hook. Enter doorphone number (2 digits). PT/SLT/PS Enter 55 . 5 5 C.Tone doorphone no. From any extension while talking to the doorphone PT/SLT/PS On-hook. Enter 5 . 5 C.Tone • The door open will be triggered for a specifi[...]

1.10.2 If an External Relay is Connected Preprogrammed extensions can switch on a relay (e.g., alarm) connected to the PBX. To switch on the relay Off-hook. Enter relay number (2 digits). relay no. PT/SLT/PS C.Tone Enter 56 . 6 5 On-hook. • The relay will be switched off after a specified time period. 152 User Manual 1.10.2 If an External Relay i[...]

1.10.3 If an External Sensor is Connected Preprogrammed extensions can receive an alert call from an external sensor (e.g., security alarm) connected to the PBX. To answer a sensor call Off-hook. PT/SLT/PS On-hook. D.Tone • If you do not answer a sensor call within a specified time period, the sensor call will stop. User Manual 153 1.10.3 If an E[...]

1.10.4 If a Host PBX is Connected – Accessing External Services (External Feature Access [EFA]) Accessing External Services (External Feature Access [EFA]) You can access special features (e.g., Call Waiting) offered by a host PBX or telephone company. This feature is only effective for an outside call. <Example> To hold the current call an[...]

1.10.5 If a Voice Processing System is Connected You or an outside party can access the Voice Processing System from a telephone. – Call Forwarding to Voice Mail (Voice Mail Integration) If your PBX has a Panasonic Voice Processing System connected (e.g., KX-TVP/KX-TVS series) using digital integration, the following features are also available: [...]

To transfer a call to a mailbox Press DSS or dial desired extension number . Press Voice Mail Transfer . PT/PS (Voice Mail Transfer) During a conversation desired extension no. OR (DSS) To listen to messages Press MESSAGE or enter voice mail floating extension number . Off-hook. PT/SLT/PS OR voice mail floating extension no. MESSAGE • *Indication[...]

Screening Calls (Live Call Screening [LCS]) While a caller is leaving a message in your mailbox, you can monitor the call without answering. If you so desire, you can answer the call while monitoring. There are two methods available (Default: Hands-free mode). Hands-free mode: You can monitor the message automatically, live through the telephone sp[...]

Operation Flowchart The operations in the shaded areas can be done hands-free. Hands-free Mode Private Mode Stop monitoring Answering the call Stop monitoring Answering the call Monitoring Monitoring (Hands-free) Monitoring (Handset) No operation Stop monitoring Answering On-hook. (Live Call Screening) (Alarm Tone) Press SP-PHONE or MONITOR . OR Pr[...]

Recording a Conversation You can record a conversation into a mailbox while talking on the phone. You can select the mailbox each time you record a conversation. To record into your mailbox (Two-way Record) Press Two-way Record . During a conversation To stop recording, press this button again. PT/PS (Two-way Record) To record into another mailbox [...]

• Note: When you record your Two-way telephone conversations, you should inform the other party that the conversation is being recorded. Customising Your Phone • 3.1.3 Customising the Buttons Create or edit a Two-way Record button, a Two-way Transfer button and a One-touch Two-way Transfer button. 160 User Manual 1.10.5 If a Voice Processing Sy[...]

1.11 Administrative Features 1.11.1 Using the Telephones in a Hotel-type Environment (Hospitality Features) In a hotel-type environment, an extension assigned as a hotel operator can be used to view and set the check-in/check-out/cleaned-up (Ready or Not Ready) status of each guest room extension. When the hotel operator presses a flexible button a[...]

• After check-in, Remote Extension Dial Lock is deactivated, and the guest can make outside calls from the room extension. (Refer to "2.1.1 Extension Control".) • After check-in, all billing data previously charged to the extension will be cleared automatically. • When the room status of extensions is changed, detailed room status i[...]

To record/edit room charges and check out a room with/without printing an invoice Press Check-out . Dial extension number and then press "ENTER", or press desired DSS . OR extension no. (DSS) While on-hook ENTER Enter minibar charge . minibar charge other charges Enter other charges . Display PT (Check-out) Press "YES" . Press &[...]

• After check-out, Remote Extension Dial Lock is activated, and outside calls from the room extension are restricted. (Refer to "2.1.1 Extension Control ".) • After check-out, wake-up call and Call Log information for the room extension are cleared automatically. In addition, features set on the room extension are reset to the default[...]

Setting a Timed Reminder to a Room Extension (Remote Wake-up Call) The hotel operator can remotely set or cancel a Timed Reminder to a room extension. This allows guests to request wake-up calls without having to program the extension themselves. The hotel operator can also confirm the current Timed Reminder setting for a room extension. To set On-[...]

To confirm On-hook. Display PT The display shows Timed Reminder information. C.Tone Off-hook. 2 Dial extension number or press desired DSS . OR extension no. (DSS) Enter 76 . Enter 2 . 76 • Timed Reminder can also be set from the room extension. (For information about setting Timed Reminder, refer to "1.8.1 Setting the Alarm (Timed Reminder)[...]

Customising Your Phone • 3.1.3 Customising the Buttons Create or edit a Cleaned-up button. User Manual 167 1.11.1 Using the Telephones in a Hotel-type Environment (Hospitality Features)[...]

1.11.2 Recording Information Using Preprogrammed Messages (Printing Message) You can record a variety of information from your extension using up to 8 preprogrammed messages. Message information from all extensions is recorded with the PBX. For example, it is possible to use this feature as a time card by selecting preprogrammed "sign in"[...]

1.12 Exchanging the Settings between Extensions 1.12.1 Walking Extension You can exchange the settings set at another extension with your own settings. This allows you to use your own settings, including your extension number, on another person ’s extension. Settings such as extension number and One-touch Dialling memory are available at the new [...]

1.12.2 Enhanced Walking Extension In addition to exchanging the settings between extensions (Walking Extension), you can change the status of your extension to "Service-in" or "Service-out" (Enhanced Walking Extension). Service-in: An extension is in use (normal status). Service-out: Extension Dial Lock ( ® 1.6.4 Preventing Oth[...]

<Example (b)> When two users share one telephone Service-in Extn. No. 102 User B Service-out Extn. No. 102 Service-out Extn. No. 102 Service-out Service-in Extn. No. 101 Service-out User A Extn. No. 101 Service-in Extn. No. 101 Service-out Extension Status Service-in Service-out Service-in In this example, extension users A and B work in shif[...]

1.13 Using a Display Proprietary Telephone 1.13.1 Using the Call Log This is available for display proprietary telephones and portable stations. – Calling with the Incoming Call Log – Calling with the Outgoing Call Log Calling with the Incoming Call Log When you receive an outside call or an external sensor call, call information is recorded au[...]

To clear the log information Display PT While confirming the log information Press Call Log , or Up or Down until desired party appears. (Call Log) OR Press TRANSFER . TRANSFE R To call Off-hook. While confirming the log information Display PT Press Call Log , or Up or Down until desired party appears. (Call Log) OR To store the caller’s informat[...]

Customising Your Phone • 3.1.3 Customising the Buttons Create or edit a Call Log button or Call Log for ICD Group button. Calling with the Outgoing Call Log You can redial using the outgoing call log. To call Press Left . Press Up or Down until desired number appears. Off-hook. While on-hook KX-NT300/KX-DT300/KX-T7600 To call with the REDIAL butt[...]

1.13.2 Using the Directories You can call using the directories ( Personal Speed Dialling Directory, System Speed Dialling Directory and Extension Number Directory ). Only personal directories can be stored, edited or deleted on your extension. If a call arrives while you are using a directory, the display will be replaced with the caller ’s info[...]

Storing Names and Numbers To store a Personal Speed Dialling Directory item Enter phone number (max. 32 digits). Enter name (max. 20 characters). name Press PROGRAM or PAUSE . phone no. While on-hook OR Display PT Press ENTER or STORE . OR Press ENTER or STORE . OR PROGRAM PAUSE AUTO DIAL STORE AUTO DIAL STORE • Telephone numbers and names displa[...]

Entering Characters You can enter the following characters. The tables show you the characters available for each button. Table 1 or Table 2 can be programmed. Table 1 (Standard mode) User Manual 177 1.13.2 Using the Directories[...]

Table 1 (Standard mode for RU model) 178 User Manual 1.13.2 Using the Directories[...]

Table 2 (Option mode) User Manual 179 1.13.2 Using the Directories[...]

Table 2 (Option mode for CE model) 180 User Manual 1.13.2 Using the Directories[...]

Table 2 (Option mode for GR model) User Manual 181 1.13.2 Using the Directories[...]

Table 2 (Option mode for RU model) 182 User Manual 1.13.2 Using the Directories[...]

1.13.3 Accessing System Features (System Feature Access) You can access a feature with the "Feature Access" menu. To access "Feature Access " menu and select the feature Press Right four times. Press Up or Down until the feature appears. Press ENTER . While on-hook KX-NT300/KX-DT300/KX-T7600 Features Refer to Automatic Callback [...]

1.14 Using an IP Proprietary Telephone 1.14.1 Self Labelling ( KX-NT366 and KX-NT400 only) The KX-NT366 IP-PT has 12 flexible buttons, and a display for each button to show what feature, telephone number or extension number is assigned to it. The display can also be switched to show 3 other sets (Pages) of 12 flexible buttons assignment by pressing[...]

1.15 Using a KX-HGT100 SIP Extension 1.15.1 Operation List To access PBX features, the access numbers (extension numbers or feature numbers) are required. KX-HGT100 (firmware version 2.00 or later) users can use the following features: Note • To execute an operation, you must press the OK button after pressing all the buttons of the operation. ?[...]

Features Refer to Preventing the telephone number from showing when making outside calls 1.15.3 Displaying Your Telephone Number on the Called Party’s Telephone Showing the telephone number when making outside calls 1.15.3 Displaying Your Telephone Number on the Called Party’s Telephone Connected Line Identification Restriction (COLR) 1.8.5 Pre[...]

Features Refer to Message Waiting 1.2.4 When the Dialled Line is Busy or There is No Answer DND Override *2 1.2.4 When the Dialled Line is Busy or There is No Answer To an Extension Refusing the Call (DND Override) *1 KX-HGT100 users cannot originate a conference call, but can be added as members. *2 KX-HGT100 users cannot use DND Override to call [...]

1.15.2 Speed Dialling Using a KX-HGT100 SIP Extension, you can store and dial phone numbers in your telephone for your personal use. Refer to the Quick Reference Guide of the KX-HGT100 for instructions. 188 User Manual 1.15.2 Speed Dialling[...]

1.15.3 Displaying Your Telephone Number on the Called Party’s Telephone When making an outside call, you can present your telephone number to the called party. The number assigned to your extension will be displayed on the display of the other party’s telephone. To show Off-hook. KX-HGT100 8 6 Enter 68 . Dial outside phone number . outside phon[...]

1.16 Cellular Phone Features 1.16.1 Cellular Phone Features When you are not at your desk or not in the office and receive a forwarded outside call on your cellular phone, you can use the following features if enabled through system programming. – Transferring to an Extension in the PBX – Adding a Third Party during a Conversation (Three-party [...]

Adding a Third Party during a Conversation (Three-party Conference [3PTY]) To establish a three-party conversation Cellular Phone Talk with multiple parties. Enter 3 . Talk to the new party. 3 During a conversation C.Tone Enter # . Enter # . Dial extension number . extension no. D.Tone Talking to Two Parties Alternately (Call Splitting) Cellular Ph[...]

Paging and then Transferring a Call Announce. Talk. On-hook. During a conversation Cellular Phone Enter 33 . Wait for an answer. The held party and the paged extension are connected and start a conversation. The party is placed on hold. Dial paging group number (2 digits). paging group no. 3 3 C.Tone D.Tone Enter # . 192 User Manual 1.16.1 Cellular[...]

Section 2 Manager Operation This chapter shows the manager how to control the other extensions or the PBX. User Manual 193[...]

2.1 Control Features 2.1.1 Extension Control The manager extension can control the settings of other extensions. – Changing the Settings of Other Extensions Changing the Settings of Other Extensions To lock/unlock other extensions (Remote Extension Dial Lock) This feature is also known as Remote Station Lock Control. Off-hook. PT/SLT/PS/SIP Extn.[...]

2.1.2 Time Service Mode Control The manager extension or the preprogrammed extension can change the time mode (Day, Lunch, Break or Night). There are two methods (Automatic or Manual) of changing the time modes. Automatic: enables the time mode for each day of the week to change automatically. You may also change it manually. Manual: enables to cha[...]

Customising Your Phone • 3.1.3 Customising the Buttons Create or edit a Time Service (Day/Night/Lunch/Break) button or a Time Service Switching Mode (Automatic/Manual) button. 196 User Manual 2.1.2 Time Service Mode Control[...]

2.1.3 Restriction Level Control (Dial Tone Transfer) The manager extension can change the restriction level, permitting an extension to make a call. During a conversation with an extension PT/PS (Toll Restriction/ Call Barring) Press Toll Restriction/ Call Barring . On-hook. The extension can hear the dial tone and then make a call. C.Tone • The [...]

2.1.4 Turning on the External Background Music (BGM) The manager extension can broadcast background music in the office through external speakers. To start/stop the background music PT/SLT/PS/SIP Extn. Off-hook. On-hook. Enter 35. OR 0 1 Enter 1 to start or 0 to stop. 5 3 C.Tone Enter 1 . 1 Start Stop 198 User Manual 2.1.4 Turning on the External B[...]

2.1.5 Recording Outgoing Messages (OGM) The manager extension can record three kinds of greeting messages (OGM) as follows: 1. DISA message : Used to greet and guide callers so that they access an extension user group or outside party without operator assistance. 2. Incoming Call Distribution Group message : Used to greet and guide callers to an in[...]

To record from an external BGM (MOH) port PT On-hook. Off-hook. Enter 36 . Enter 31 . 3 Press STORE . When the time limit passes, it stops automatically. The message is played back. The message is recorded. You hear the message. Press CONF . 3 6 AUTO DIAL STORE CONF Progress Tone & C.Tone C.Tone C.Tone Enter OGM floating extension number . OGM [...]

2.1.6 Allowing Users to Seize an Unavailable Outside Line (Trunk Busy Out) When a problem is found on a certain outside line, the PBX automatically makes it unavailable for use temporarily. The manager can manually enable the outside line and allow users to use it again. To re-enable an outside line Off-hook. 7 On-hook. 8 5 Enter outside line numbe[...]

2.1.7 Releasing Network Direct Station Selection (NDSS) Monitor NDSS buttons can be customised on any extension connected to your PBX. An NDSS button allows an extension user to monitor another extension connected to another PBX in a private network. The NDSS button light shows the current status of the monitored extension in the same way as a DSS [...]

Section 3 Customising Your Phone & System This chapter shows you how to customise your individual telephone or PBX according to your needs. Find the desired setting and program as necessary. User Manual 203[...]

3.1 Customising Your Phone (Personal Programming) 3.1.1 Customising Your Phone (Personal Programming) You can customise your telephone features. For example, you can change the initial settings or button features according to your needs. – Assigning an Extension PIN to Your Extension (Extension PIN [Personal Identification Number]) • If you cha[...]

To cancel PT/SLT/PS Off-hook. Enter 799 . 0 Enter 0 . Enter stored extension PIN . On-hook. stored extension PIN 7 9 9 C.Tone PIN: Personal Identification Number CAUTION There is a risk that fraudulent telephone calls will be made if a third party discovers your password (extension PIN). The cost of such calls will be billed to the owner/renter of [...]

3.1.2 Settings on the Programming Mode You can programme features using the programming mode. – Setting Features – Clearing Features • To exit at any time, lift the handset. • To enter the programming mode when using a PS, refer to "Operating Instructions" for PS. Setting Features The default settings are shown in bold letters. Fo[...]

Item Programming Input Selection & Parameter Display Language Selection Which display language do you prefer? 2 0 1 English 2 2nd Language 3 3rd Language 4 4th Language 5 5th Language Display Switching Mode Would you like the call duration to be shown automatically on the display when answering an outside call? 0 3 0 No—Manual (The display ke[...]

Item Programming Input Selection & Parameter Calling/Connected Line Identification Presentation (CLIP/COLP) Which number should be displayed on the called and calling party’s telephone? 1 4 0 Caller ID assigned to your extension 1 Caller ID assigned on the outside line being used Preferred Line Assignment —Outgoing Which do you prefer to se[...]

Item Programming Input Selection & Parameter Parallelled Telephone *1*5 Should the single line telephone in parallel ring? 2 2 0 No—The telephone will not ring. 1 Yes—The telephone will ring. Forced Answerback Selection *1 Do you prefer to answer a call without going off-hook regardless of the AUTO ANS button status? 2 3 0 No—Disable 1 Ye[...]

Item Programming Input Selection & Parameter Absent Message Would you like to show a message on the caller ’s telephone display? 4 0 0 No—Off message no. (1– 8) Yes—Shows the selected message. 9 Yes—Shows your personal message. Personal Absent Message Creating your personal message 4 1 message (max. 16 characters) Call Forwarding (FWD[...]

Item Programming Input Selection & Parameter Paging Deny *1 Would you like to prohibit paging announcements? 6 3 0 No—Allow 1 Yes—Deny Key Pad Tone Set *1 Do you prefer to hear the key pad tone? 6 4 0 No—Off 1 Yes—On Background Music (BGM) *1 Do you want background music through your telephone speaker while on-hook? 6 5 0 No—Off 1 + B[...]

Item Programming Input Selection & Parameter One-touch Dialling Assignment Mode Selection Do you prefer to set the One-touch dialling only? # 0 No—Normal (Any Flexible buttons can be modified.) 1 Yes—Only One-touch dialling buttons can be modified. However, to modify them, there is no need to enter "2" before the number. *1 Not av[...]

To store the names and numbers in personal speed dialling Press PROGRAM or PAUSE . Enter personal speed dialling number (2 digits). personal speed dialling no. Enter phone number (max. 32 digits). Enter name* (max. 20 characters). name Press PROGRAM or PAUSE . phone no. OR PROGRAM PAUSE PROGRAM PAUSE OR Enter 10 and then press ENTER . Or press STOR[...]

To edit the names and numbers of personal speed dialling Press PROGRAM or PAUSE . Enter personal speed dialling number (2 digits). personal speed dialling no. PROGRAM PAUSE OR Enter 10 and then press ENTER . Or press STORE . 0 1 OR AUTO DIAL STORE Press ENTER or STORE . OR AUTO DIAL STORE Press Left or Right to select a desired part. Press " C[...]

Features Default Setting LCS Mode Set (After Answering) Stop recording Automatic Call Waiting Off Manual Call Waiting—Intercom Calls Off (No call/No tone) Call Waiting Tone Type Selection Tone 1 Absent Message Off Personal Absent Message Cleared Call Forwarding (FWD)/Do Not Disturb (DND)—Intercom/Outside Calls Off FWD N/A Timer 15 seconds Call [...]

3.1.3 Customising the Buttons You can customise the flexible buttons and/or programmable feature (PF) buttons on PTs, Add-on Key Modules, and PSs. They can then be used to make or receive outside calls or as feature buttons. • To enter the programming mode when using a PS, refer to "Operating Instructions" for PS. • The buttons in the[...]

Button Programming Input Group FWD—Outside calls 4 5 + Incoming call distribution group extension no. Group FWD—Intercom calls 4 6 + Incoming call distribution group extension no. Account 4 8 Conference 4 9 Terminate 5 0 External Feature Access (EFA) 5 1 Call Charge Reference 5 2 Call Park 5 3 + Parking zone no. (2 digits) Call Park (Automatic [...]

Button Programming Input ISDN-Hold 6 6 Headset *4*7 6 7 Time Service Switching Mode (Automatic/Manual) 6 8 (+ Tenant no.) Network Direct Station Selection (NDSS) *8 6 9 + Another PBX extension no. CTI 7 0 Primary Directory Number (PDN) 7 1 Secondary Directory Number (SDN) 7 2 + Extension no. + # + delayed ringing time (0–7) *9 Check-in *4 8 0 Che[...]

• *1 " ", "#", FLASH/RECALL, PAUSE, Secret (INTERCOM) and TRANSFER can also be stored. If you do not want to display the stored number when making a call, press the Secret (INTERCOM) button before and after the numbers you wish to conceal. If you store an outside party’s number, you should first store a line access number. I[...]

To distinguish the ringing tones for each CO, ICD Group, PDN, SDN, or INTERCOM button (Digital proprietary telephone only) Press PROGRAM . Press PROGRAM . Press ENTER or STORE . Enter tone type number . * tone type no. To continue PROGRAM PROGRAM OR AUTO DIAL STORE R.Tone Press CO , ICD Group , PDN , SDN , or INTERCOM . OR (CO) INTERCOM (ICD Group)[...]

3.2 Manager Programming 3.2.1 Programming Information The manager can programme the following items. • Call Charges • Other Extensions Control Available Extension The extension assigned as a manager Required Telephone A Panasonic Proprietary Telephone with display (over 2 lines) (e.g., KX-NT343, KX-DT346, KX-T7636) Manager Password To enter pro[...]

3.2.2 Manager Programming Changing Call Charges and Extension Control Follow programming input . To exit To programme To enter the programming mode manager password Press HOLD . Press PROGRAM or PAUSE . 1 Enter 1 . Press PROGRAM or PAUSE . OR PROGRAM PAUSE OR PROGRAM PAUSE To continue programming input HOLD Enter manager password . Item Programming[...]

Item Programming Input Setting the verification code PIN. 9 3 + + Verification code + PIN (max. 10 digits) + CAUTION There is a risk that fraudulent telephone calls will be made if a third party discovers your password (verification code PIN). The cost of such calls will be billed to the owner/renter of the PBX. To protect the PBX from this kind of[...]

3.3 Customising Your System (System Programming) 3.3.1 Programming Information You can customise your system according to your requirements. [Your system already has default settings (factory installed).] The programming is shown below. (Programme number) • The date and time [000] • System speed dialling numbers and names [001]/[002] • Extens[...]

Icon Descriptions Fixed Buttons Function KX-NT300/ KX-DT300 KX-T7600 KX-T7200/ KX-T7400/ KX-T7500 *1 REDIAL PREVIOUS (PREV) SP-PHONE NEXT FWD/DND CONF AUTO DIAL STORE STORE (ENTER) — Back to Previous Menu (CANCEL) SHIFT SHIFT SHIFT SHIFT PAUSE PAUSE PROGRAM PAUSE PROGRAM HOLD HOLD END AUTO ANS MUTE MESSAGE MUTE AUTO ANSWER MESSAGE SELECT FLASH/ R[...]

Procedure The basic steps are shown below. 1. Entering the programming mode Enter system password . Enter . system password Press PROGRAM or PAUSE . OR PROGRAM PAUSE 2. Programming You can enter each programme number (3 digits). • To exit the programming mode at any time, lift the handset. 3. Exiting the mode Press PROGRAM or PAUSE . PROGRAM PAUS[...]

3.3.2 System Programming Date & Time [000] The proprietary telephones display the current date and time while on-hook. [In 12-hour Format] Enter 000 . Press ENTER . Enter date (01 – 31). date Enter year (00 – 99). year Enter hour (01 – 12). hour Enter minute (00 – 59). minute To end Press ENTER . 0 0 0 Press ENTER . END (HOLD) Press END[...]

• After changing the desired values, you can press the ENTER button. You do not have to perform the rest of the steps. • The clock starts immediately after the ENTER button is pressed. • You cannot leave a value empty. • You can clear the entry by pressing the CLEAR button. • To confirm your entry after storing data: – The STORE button [...]

System Speed Dialling Name [002] You can store the name associated with the speed dialling number. These names are displayed when making calls using the display operation. To enter characters, refer to " Entering Characters". Press ENTER . Enter 002 . Press ENTER . Enter system speed dialling number (3 digits). Press END . Press CANCEL . [...]

Extension Name [004] You can store the name of an extension user. This is useful if you want to know who is calling, or who you are calling when making an intercom call using the directory. To enter characters, refer to " Entering Characters". Press ENTER . Enter 004 . Press ENTER . Press END . Enter name (max. 20 characters). name Press [...]

Section 4 Appendix This chapter provides the Troubleshooting, the Feature Number Table and Tone List. Check the Troubleshooting section before consulting your dealer. User Manual 231[...]

4.1 Troubleshooting 4.1.1 Troubleshooting Troubleshooting Problem Remedy The telephone does not work properly. • Confirm with your manager that your settings are correct. • If the problem persists, consult your dealer. The telephone does not respond when buttons are pressed. • The telephone is locked. Unlock your telephone. ( 1.6.4 Preventing[...]

Problem Remedy My proprietary telephone does not have a feature button. • Some models do not have the feature button. Change a flexible button to the desired button. ( 3.1.3 Customising the Buttons) Enter the specified feature number instead of the feature button. ( 1.1.1 Before Operating the Telephones ) A reorder tone is audible or "Restri[...]

Problem Remedy The PC and fax machine communication failed. • An indication tone may have interrupted communication. ( 1.8.9 Protecting Your Line against Notification Tones (Data Line Security)) I do not want to show my telephone number to the calling or called party’s telephone. • ( 1.8.5 Preventing Your Telephone Number Being Displayed on t[...]

Problem Remedy I want to distinguish the tones. • ( To distinguish the ringing tones for each CO, ICD Group, PDN, SDN, or INTERCOM button (Digital proprietary telephone only) , 3.1.3 Customising the Buttons) The MESSAGE button light lit. • Another extension left you a message waiting indication while you were on the phone or away from your desk[...]

4.2 Feature Number Table 4.2.1 Feature Number Table Numbers listed below are the default settings. There are flexible feature numbers and fixed feature numbers. If you change the flexible feature numbers, fill in your assigned numbers (new) in the list for future reference. Feature (While dial tone is heard) Default (New) Additional digits/buttons [...]

Feature (While dial tone is heard) Default (New) Additional digits/buttons 1.2.4 When the Dialled Line is Busy or There is No Answer To cancel callback ringing (Automatic Callback Busy Cancel) /To cancel (CCBS Cancel) 46 ( ) Leaving a Message Waiting Indication/Calling Back the Caller Who Left an Indication (Message Waiting) 70 ( ) For an extension[...]

Feature (While dial tone is heard) Default (New) Additional digits/buttons – Group 40 ( ) group no. (2 digits) – Directed 41 ( ) extension no. Denying Other People the Possibility of Picking Up Your Calls (Call Pickup Deny) 720 ( ) – To deny 1 – To allow 0 1.3.4 Answering a Call via an External Speaker (Trunk Answer From Any Station [TAFAS][...]

Feature (While dial tone is heard) Default (New) Additional digits/buttons Adding a Third Party during a Conversation Using the ISDN Service (Three-party Conference [3PTY]—by ISDN) 62 ( ) phone no. + TRANSFER button + 3 1.6.1 Forwarding Calls Forwarding Your Calls (Call Forwarding [FWD])/ 1.8.2 Refusing Incoming Calls (Do Not Disturb [DND]) – B[...]

Feature (While dial tone is heard) Default (New) Additional digits/buttons Forwarding Your Calls Using ISDN Service (Call Forwarding [CF] —by ISDN) 7 5 ( ) – To set outside line no. + # + multiple subscriber no. + # + 2 (Unconditional)/3 (Busy)/4 (No Reply) + phone no. + # – To cancel outside line no. + # + multiple subscriber no. + # + 0 –[...]

Feature (While dial tone is heard) Default (New) Additional digits/buttons – Intercom Calls 712 ( ) 3 (Busy) + floating extension no. for the SVM feature *5 + #/ 4 (No Answer) + floating extension no. for the SVM feature *5 + #/ 5 (Busy/No Answer) + floating extension no. for the SVM feature *5 + # 1.6.3 Showing a Message on the Caller’s Teleph[...]

Feature (While dial tone is heard) Default (New) Additional digits/buttons 1.8.3 Receiving Call Waiting (Call Waiting/Off-hook Call Announcement [OHCA]/Whisper OHCA) – For intercom calls (No call/Tone/OHCA/Whisper OHCA) 731 ( ) 0 (No call)/1 (Tone)/2 (OHCA)/3 (Whisper OHCA) – For outside calls (No tone/Tone) 732 ( ) 0 (No tone)/1 (Tone) 1.8.4 D[...]

Feature (While dial tone is heard) Default (New) Additional digits/buttons – To set BGM no. (1 digit) – To cancel 0 1.8.9 Protecting Your Line against Notification Tones (Data Line Security) 730 ( ) – To set 1 – To cancel 0 1.8.11 Setting the Parallelled Telephone to Ring (Parallelled Telephone) 39 ( ) – Ring 1 – No Ring 0 1.8.12 Using [...]

Feature (While dial tone is heard) Default (New) Additional digits/buttons Accessing External Services (External Feature Access [EFA]) 60 ( ) service code 1.10.5 If a Voice Processing System is Connected Call Forwarding to Voice Mail (Voice Mail Integration) – Both Calls 710 ( ) 0 (Cancel)/ – Outside Calls 711 ( ) 2 (All Calls)/ – Intercom Ca[...]

Feature (While dial tone is heard) Default (New) Additional digits/buttons – To lock 783 ( ) extension no. *2 2.1.2 Time Service Mode Control 780 ( ) – Day/Night/Lunch/Break 0/1/2/3 *1 2.1.4 Turning on the External Background Music (BGM) 35 ( ) – To start 11 – To stop 10 *1 2.1.5 Recording Outgoing Messages (OGM) 36 ( ) – To record 1 + OG[...]

Feature (While busy, DND or call tone is heard) Default 1.2.4 When the Dialled Line is Busy or There is No Answer Sending a Call Waiting Notification (Call Waiting) 1 To an Extension Refusing the Call (DND Override) Joining an Existing Call (Executive Busy Override) 3 Leaving a Message Waiting Indication/Calling Back the Caller Who Left an Indicati[...]

4.3 What is This Tone? 4.3.1 What is This Tone? While on-hook Ring Tones The following tones are programmable allowing recognition of call type (Outside, Intercom or Doorphone). Tone 1 1 s Tone 2 1 s Tone 3 1 s Tone 4 1 s When going off-hook Dial Tones Tone 1 Normal 1 s User Manual 247 4.3.1 What is This Tone?[...]

Tone 2 • When there are messages that have previously been listened to and no new messages recorded by the SVM feature. • When any of the following features are set: • Absent Message • Background Music • Call Forwarding • Call Pickup Deny • Call Waiting • Do Not Disturb • Extension Dial Lock • Executive Busy Override Deny • Ho[...]

Reorder Tone The outside line you tried to seize is not assigned or denied. 1 s Ringback Tones Tone 1 1 s Tone 2 1 s Do Not Disturb (DND) Tone The dialled extension is refusing incoming calls. 1 s While off-hook Indication Tones Tone 1 Call waiting tone 15 s Tone 2 A call is on hold longer than the specified time 15 s When talking to an outside par[...]

Tone 1 • The feature setting was set successfully. • A call is received in Voice-calling mode. 1 s Tone 2 • Before receiving a page through an external speaker • A call is received in Hands-free mode. 1 s Tone 3 • Before the following features activate: • Retrieving a held call • Picking up another call • Paging/Answering a paging a[...]

4.4 Revision History 4.4.1 KX-NCP500/KX-NCP1000 PBMPR Software File Version 2.0xxx New Contents • Feature Highlights – CA Call Accounting Server and Web Client • 1.15 Using a KX-HGT100 SIP Extension – 1.15.1 Operation List – 1.15.2 Speed Dialling • 1.16 Cellular Phone Features Changed Contents • 1.1.1 Before Operating the Telephones C[...]

252 User Manual 4.4.1 KX-NCP500/KX-NCP1000 PBMPR Software File Version 2.0xxx[...]

Index User Manual 253[...]

A Absent Message 116, 210, 241 Accessing System Features (System Feature Access) 183 Accessing the ISDN Service (ISDN Service Access) 49 Account Button 27, 217 Account Code Entry 34, 236 Adding Other Parties during a Conversation (Conference) 80 Alarm Setting 126 Alarm Setting, Remote 165 Alternate Calling—Ring/Voice 50, 246 Alternate Receiving?[...]

COLP ® Connected Line Identification Presentation 133 COLR ® Connected Line Identification Restriction 134 Completion of Calls to Busy Subscriber (CCBS) 42, 246 CONF (Conference) Button 24 Conference 80 Conference (ISDN Service), Adding Parties 86 Conference (Multiple Party), Leaving 84 Conference (Three-Party), Leaving 85 Conference Button 27, 2[...]

Incoming Call Distribution Group (ICD Group) 27, 216 Incoming Call Distribution Group Monitor 146, 243 Incoming Call Distribution Group, Extension Status 147 Incoming Call Distribution Group, Forwarding Calls 149 Incoming Call Distribution Group, Leaving 143 Incoming Call Distribution Group, Monitoring and Controlling 146 Incoming Call Distribution[...]

Q Quick Dialling 39 R Redial 40 Redial Button 22 Refusing Incoming Calls (Do Not Disturb [DND]) 128 Relay ® External Relay 152 Release Button 26, 28, 60, 217 Remote COS Access 51, 237 Remote Extension Dial Lock 194, 244 Remote Setting 55, 237 Remote Wake-up Call 165 Reorder Tone 249 Restriction Level Control (Dial Tone Transfer) 197 Revision Histo[...]

W Walking COS 51 Walking Extension 169, 244 Walking Extension, Enhanced 170, 244 Warning Tone 249 When the Dialled Line is Busy or There is No Answer 41 Whisper OHCA 132, 242 Wireless XDP Parallel Mode 141, 243 Wrap-up 143 Wrap-up Button 28, 217 Y Your Extension Number 19 258 User Manual Index[...]

The KX-NCP500UK/KX-NCP1000UK, KX-NCP500NE/KX-NCP1000NE, and KX-NCP500GR/ KX-NCP1000GR are designed to interwork with the: • Analogue Public Switched T elephone Network (PSTN) of European countries • Pan-European Integrated Services Digital Network (ISDN) using ISDN basic rate access • Pan-European Integrated Services Digital Network (ISDN) us[...]

1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan PSQX4755XA Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd. Panasonic Communications Co.,[...]