Panasonic KX-NT700 manuale d’uso

Document Version 2008/10 Operating Instructions IP Conferencing Phone Model No. KX-NT700 Thank you for purchasing this Panasonic product. Please read this document carefully before using this product and save for future use. KX-NT700: Version 1.1 or later[...]

Introduction Connection to a Panasonic Pure IP-PBX (IP-PBX Mode) The unit can be connected to a Panasonic KX-TDE or KX-NCP series PBX and used as a SIP extension. This allows you to make and receive calls using the outside lines and IP network connected to the PBX, call other extensions of the PBX by dialing their extension numbers, participate in [...]

Standard Connection Methods Allow you to make and receive peer to peer IP calls, TEL calls, and PS or PC calls. TEL Network or PBX IP Network (Intranet) LAN cable Other party of IP call Other party of TEL call T elephone cord PS Cable or PC Cable OR Other party of call made with portable station Other party of call made with computer Connection to [...]

Other Features Conference Calls While on a call, you can make or receive an additional call, creating a 3-party conference call (see page 33 or page 34). Conference calls can be made using the following connection methods. 2 IP calls (Peer to peer mode only) While A and B are talking, A calls or is called by C . A B C 1 IP call and 1 TEL call While[...]

SD Memory Card Recording Phone calls and voice memos can be recorded to, and played back from, a compatible SD memory card (see page 39). PoE (Power over Ethernet) Ready The unit is compliant with PoE (IEEE 802.3af) standards, and contains a power receiving device that enables it to receive power from the same Ethernet cable used for IP network con[...]

Other Information Included Documentation Quick Reference Guide Briefly describes how to connect the unit and introduces commonly used features. Operating Instructions (this document) Describes how to connect, use, program, and maintain the unit. Note • Certain products and features described in this document may not be available in your area. Con[...]

Firmware Notice • The unit's firmware is protected by copyright laws and international treaty provisions, and all other applicable laws. It cannot be reverse engineered, decompiled or disassembled. For Future Reference Record the information in the space below for future reference. Note • The serial number of this product may be found on t[...]

For Your Safety To reduce the risk of injury, loss of life, electric shock, fire, malfunction, and damage to equipment or property, always observe the following safety precautions. Explanation of symbols The following symbols are used to classify and describe the level of hazard and injury caused when the denotation is disregarded and improper use [...]

Do not touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. If using an AC adaptor, use only the included AC adaptor (PQLV206). The AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as t[...]

For Best Performance • Use the unit in a quiet room. Ambient noise of less than 50 dBA is recommended. • Use the unit in a room with minimal echoing. Do not place the unit near walls, windows, partitions, etc. • During the first 30 seconds of a TEL call, the unit adjusts itself for optimal sound quality. Speak in turns with the other party at[...]

Preventing Data Disclosure Over the Network • To ensure the security of private conversations, only connect the unit to a secure network. • To prevent unauthorized access, only connect the unit to a network that is properly managed. • Make sure all computers connected to the unit employ up-to-date security measures. Document Version 2008/10 O[...]

Additional Information FCC Requirements 1. Notification to the Telephone Company This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US: ACJTE04BKX-NT700. If requested, this number must be[...]

Important Safety Instructions When using this unit, basic safety precautions, including those below, should always be followed to reduce the risk of fire, electric shock and injury to persons. 1. Do not use the unit near water, for example, near a bathtub, wash bowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool. 2. Avoid[...]

Table of Contents Before Use .. ............................................................................................ 16 Accessory Information .. ................................................................................................. 16 Unit Overview .. ...............................................................................[...]

Basic Settings .. ............................................................................................................... 46 Line Selection .. ............................................................................................................... 48 TEL Settings .. ....................................................................[...]

Accessory Information Included Accessories To order replacement accessories, call 1-800-332-5368. USB Cable (1) About 1.8 m (6 ft.) PS Cable (1) About 1 m (3 ft. 3 in.) PC Cable (1) About 1.8 m (6 ft.) AC Adaptor (1) About 1.8 m (6 ft.) Order no. PSWE2NT700N Order no. PSJA1123Z Order no. PSJA1122Z Order no. PSWE1NT700M Optional Accessories External[...]

Unit Overview Main View C B CB B C E F A B C D A Speaker B Indicators (4 locations) Indicate the status of the unit. Off: The unit is in standby mode (i.e., not in use). Blue, flashing: A call is being received. Blue, lit: The unit is on a call. Red, lit: The microphones are muted, or an error has occurred. C Built-in Microphones (4 locations) See [...]

Front Panel H I J K L D A B C E G F A Button (Speakerphone Button) Used to make, answer, and end calls. B Navigator/Volume Buttons ([ ] and [ ]) Used to scroll through the items displayed on the display, such as phonebook entries, programmable settings, etc. Also used to adjust the speaker volume during calls (see page 31) and the ringer volume (se[...]

Understanding the Display The display helps you operate and program the unit by displaying a variety of messages and icons. Standby Mode Phonebook A B C E D A SD Icon Indicates that a compatible SD memory card has been inserted in the unit (see page 26). B USB Icon Indicates that a computer is connected to the USB port (see page 57). C Line Icon (I[...]

Function Button Icons Operation Icon Description Line Selection TEL Used to select the TEL line. Only displayed when the " Line Selection " setting is set to " IP + TEL " (see page 23). IP Used to select the IP line. PS Used to select the PS line. Only displayed when the " Line Selection " setting is set to " IP +[...]

Operation Icon Description Other BACK Used to return to the previous screen. SELECT Used to select the displayed item. SAVE Used to save any changes made while programming the unit. YES Used to accept the displayed item or proceed with the current operation. NO Used to decline the displayed item or cancel the current operation. FORMAT Used to forma[...]

Basic Connections This section explains all connections needed to make and receive IP line and TEL line calls. To connect a Portable Station (PS) or computer to the unit, see page 41 or page 42, respectively. E G F D A B C LINE DC IN LAN A AC Adaptor Cord B LAN Cable C 2-conductor Telephone Cord D To AC Outlet E To Switching Hub F Groove G Telephon[...]

Setting the Date & Time Set the unit's date and time setting before using the unit. The date and time are shown on the display in standby mode, and are displayed when playing conversations that were recorded to an SD memory card. 1. Press [MENU] . 2. Select " Basic Settings ", then press SELECT . 3. Select " Date & Time [...]

IP Network Settings To properly connect the unit to an IP network, the following settings must be set to match the settings of the IP network. Consult your system administrator for the appropriate settings. – IP address mode: Automatic (DHCP) or manual (static) IP address assignment (default: static) – IP address (when static connection mode is[...]

SIP Settings To use the unit as a SIP extension of the PBX, the unit must be registered as a SIP extension through PBX programming, the " Operation Mode " setting must be set to " IP-PBX " (see page 25), and the following settings must be set to match the settings of the PBX. Consult your system administrator for the appropriate[...]

Using SD Memory Cards Conversations can be recorded to the SD memory card. For information on recording conversations, see page 39. Inserting and Removing Cards Insert the SD memory card as shown, with the label side facing up. To remove the card, gently push the card to release it, then remove the card. • When an SD memory card is inserted, SD i[...]

Formatting SD Memory Cards If FORMAT is displayed, the SD memory card must be formatted; press FORMAT to format the card. Notice • When an SD memory card is formatted, all information on the card is erased. • Do not remove the SD memory card, LAN cable, or disconnect the unit from the AC outlet while formatting an SD memory card. • Do not mov[...]

Using the Microphones Built-in Microphones For best performance when using the built-in microphones, speak within about 3 m (about 10 ft.) of the unit. 3 m (about 10 ft) 3 m (about 10 ft) Note • The sensitivity of the built-in microphones may vary depending on room characteristics. External Wired MIC An optional KX-NT701 External Wired MIC can be[...]

Installing and Uninstalling Conferencing Phone Manager The unit can be used in conjunction with Conferencing Phone Manager. This software can be found on the included CD-ROM, and allows you to operate and program the unit using a computer (see page 57). System Requirements Supported operating systems – Microsoft Windows XP (all editions) – Wind[...]

Line Selection The unit can make calls using the following lines. – IP line (see page 31) – TEL line (see page 31) – PS line (see page 41) – PC line (see page 42) When you make a call, the line icon in the upper-right corner of the display indicates the line that will be used, therefore, you should confirm the line icon each time you make a[...]

Making Calls 1. Confirm that the desired line (" IP " or " TEL ") is selected. • You can change the selected line by pressing the center function button ( [F2] ). The IP line is selected. The TEL line is selected. [F2] [F2] • If you cannot select the desired line, change the " Line Selection " setting (see page 30)[...]

Redialing The last 10 calls made are stored in the redial list, in order of newest to oldest call. 1. Press [REDIAL/PAUSE] . • The last call made is displayed. 2. Press [ ] or [ ] repeatedly to scroll through the list. • To erase the displayed item, press ERASE . • To exit the redial list, press [MENU] . 3. When the desired entry is displayed[...]

Making Conference Calls While on a call, you can make another call and establish a conference call (i.e., a 3-party call) including yourself and 2 other parties. You can establish a conference call using the following types of calls. – 2 IP calls (Peer to peer mode only; see page 25) – 1 IP call and 1 TEL call – 1 IP call and 1 PS call – 1 [...]

Answering Calls When a call is being received, the type of call being received is shown on the display. Example: " Incoming Call on IP Line " Notice • When " Line Selection " (see page 30) is set to " IP + PC " or " IP + PS ", TEL calls cannot be made or received. 1. Press [ ] or ANSWER . • The unit does [...]

Useful Features Available During a Call Mute You can mute your voice during a conversation. While the mute is turned on, you will be able to hear the other party, but the other party will not be able to hear you. To mute your voice, press [ ] . To return to the conversation, press [ ] again. Note • While the mute is turned on, " Mute " [...]

Adding Entries to the Phonebook You can add 100 names and phone numbers or IP addresses to the phonebook. To make a call from the phonebook, see page 32. 1. Press . • The display shows the number of entries in the phonebook. • Entries cannot be added to the phonebook when the PS line or PC line is selected. 2. Press ADD . 3. Enter the name (max[...]

4. Press [ ] or [ ] to select the line (" IP " or " TEL ") that will be used when you call the entry, then press SELECT . 5. Edit the phone number or IP address if necessary, then press [ENTER] or SAVE . 6. Press [MENU] . Note • If you do not press any buttons for 1 minute, the unit will return to standby mode. Erasing Entries[...]

Character Tables Character Tables Dial Key Alphabet Entry Mode Extended Character Entry Mode 0 Space ( ) < > [ ] { } 0 Space ( ) < > [ ] { } 0 1 2 A B C 2 a b c 2 3 D E F 3 d e f 3 4 G H I 4 g h i 4 5 J K L 5 j k l 5 6 M N O 6 m n o 6 7 P Q R S 7 p q r s 7 8 T U V 8 t u v 8 9 W X Y Z 9 w x y z 9 Changes between uppercase and lowercase c[...]

Recording Features Conversations and voice memos can be recorded to an SD memory card. SD Memory Card Information Confirm the following before recording to an SD memory card. – A compatible card is inserted (see page 26) • When an SD memory card is inserted, SD is shown in the upper-left corner of the display. – The card has been formatted us[...]

stored on the SD memory card in the following folder: "PRIVATEMEIGROUPPCCIPSP". • When accessed by a computer, recordings are displayed as " REC " plus a 3 digit number (000– 100; the lowest available number is used when a file is saved on the SD memory card). The file extension is " .WAV ". Example: " RE[...]

Using a Portable Station (PS) By connecting the unit to a PS, you can use the unit’s microphones and speaker for calls made or received with the PS. Compatible Portable Stations (as of July, 2008) – KX-TD7680 – KX-TD7685 – KX-TD7690 – KX-TD7695 – KX-TD7684 – KX-TD7696 – KX-TD7694 Line Selection (IP + PS) 1. Press [MENU] . 2. Press L[...]

Using a Computer By connecting the unit to a computer, you can use the unit’s microphones and speaker for calls made or received with the computer using your preferred IP phone software. Connecting a Computer Connect the included PC Cable to the [AUDIO IN/ OUT] jack of the unit ( A ), and to the microphone jack (red plug; B ) and headphone jack ([...]

Changing and Confirming Settings Settings can be programmed and confirmed from the front panel. To use Conferencing Phone Manager (found on the included CD-ROM) to program the unit from a computer, see page 58. Changing Settings Using the Front Panel 1. Press [MENU] . 2. Press [ ] or [ ] to select the desired programming category, then press SELECT[...]

Parameter List The following is a list of all programmable parameters. See the references listed here for information about each parameter. Programming Category Parameter Reference Show IP Address page 46 Operation Mode page 46 Basic Settings Language page 46 Date & Time page 47 Time Format page 47 Ringer Volume page 47 Ringtone page 47 LCD Con[...]

Programming Category Parameter Reference VoIP Settings Preferred CODEC page 52 RTP Packet Size page 52 SIP Signaling Port Number page 52 RTP Port Number (Minimum) page 52 RTP Port Number (Maximum) page 52 QoS Settings VLAN ID page 53 VLAN Priority page 53 SIP ToS Field page 53 RTP ToS Field page 53 System Status Confirmation Software Version page 5[...]

Parameters When programming the unit from the front panel, the current setting is indicated on the display by " ü ". Show IP Address Description Available Settings Default Setting Allows you to confirm the unit’s IP address. To change the IP address, see page 24. — 192.168.0.2 Operation Mode Description Available Settings Default Set[...]

Date & Time Description Available Settings Default Setting The date and time are shown on the display in standby mode, and are displayed when playing conversations that were recorded to an SD memory card. • Using the keypad, enter 2 digits each for the year, month, day of the month, hour (24-hour format), and minute. Example: To enter "J[...]

Key Tones Description Available Settings Default Setting Determines whether tones are heard when the unit’s buttons are pressed. On Off On Call Waiting Tone Volume Description Available Settings Default Setting Determines the volume of the call waiting tone heard when a second call is received. High Low High Call Waiting Description Available Set[...]

Flash Time Description Available Settings Default Setting Determines the flash time. • Set this parameter to match the specification of the TEL line. 900 ms 700 ms 600 ms 400 ms 300 ms 250 ms 200 ms 160 ms 110 ms 100 ms 90 ms 80 ms 700 ms Pause Time Description Available Settings Default Setting Determines the length of the dialing pause inserted[...]

IP Address Description Available Settings Default Setting Determines the unit’s IP address. • This parameter is only available when " IP Address Mode " is set to " Static ". • If this setting is changed, the unit must be restarted before the new setting becomes effective (see page 43). — 192.168.0.2 Subnet Mask Descripti[...]

SIP Password Description Available Settings Default Setting Set this parameter to match the password assigned to the unit through PBX programming. • If this setting is changed, the unit must be restarted before the new setting becomes effective (see page 43). Max. 32 characters — SIP User Domain Name Description Available Settings Default Setti[...]

VoIP Settings Preferred CODEC Description Available Settings Default Setting Determines the preferred codec for IP calls. G.722 G.711μ-law G.711A-law G.729a G.722 RTP Packet Size Description Available Settings Default Setting Determines the size of outgoing RTP packets. 20 ms 30 ms 40 ms 50 ms 60 ms 20 ms SIP Signaling Port Number Description Avai[...]

QoS Settings VLAN ID Description Available Settings Default Setting Determines the VLAN ID. • If this setting is changed, the unit must be restarted before the new setting becomes effective (see page 43). 0001 – 4095 4095 VLAN Priority Description Available Settings Default Setting Determines the VLAN priority. • If this setting is changed, t[...]

System Status Confirmation Description The settings for the following parameters can be displayed for confirmation. – Software Version – IP Address – Subnet Mask – Default Gateway – DHCP Server – MAC Address System Options Erase All Call Log Data Description Allows you to erases all entries in the redial list. Erase All Phonebook Data D[...]

Reset All Data Description Allows you to reset all system data (i.e., the parameters described in this section), user data, and all settings. The unit is returned to its factory default state when this feature is executed. • After executing this feature, the unit will restart automatically. • The following data and settings are not erased when [...]

Erasing Data The following features allow you to erase system data and user data stored in the unit. Erase All Call Log Data Allows you to erases all entries in the redial list. Erase All Phonebook Data Allows you to erase all entries in the phonebook. Reset System Data Allows you to reset all system data to the factory default settings. • The fo[...]

Using Conferencing Phone Manager The unit can be used in conjunction with Conferencing Phone Manager. This software can be found on the included CD-ROM, and allows you to operate and program the unit using a computer. For software installation instructions, see page 29. Connecting a Computer Connect the included USB cable to the USB port of the uni[...]

Programming the Unit Using Conferencing Phone Manager 1. Start Conferencing Phone Manager (see page 57). 2. Click the icon ( ) in the upper-left corner of the front panel screen. • The programming screen is displayed. 3. Click the desired programming category name on the left side of the screen. • The corresponding parameters are displayed on t[...]

Troubleshooting If you are experiencing trouble, refer to the information in this section. Before troubleshooting, confirm all connections (see page 22) and confirm that the AC outlet or PoE device to which the unit is connected to is receiving power. General Use Issue Possible Cause & Solution Reference The display is blank. • The unit is no[...]

Issue Possible Cause & Solution Reference I cannot make TEL calls. • The TEL line is not selected. → Before dialing, confirm that " TEL " is shown in the upper-right corner of the display. Press the center function button ( [F2] ) to change the line if necessary. page 30 • The unit is not set to make TEL calls. → Make sure the[...]

Issue Possible Cause & Solution Reference I cannot redial by pressing [REDIAL/PAUSE] . • The number you are trying to redial is too long. → If the dialed number contains too many digits (more than 32 digits for IP calls with IP-PBX connection, more than 128 digits for TEL calls), it cannot be redialed correctly. — • You pressed [REDIAL/[...]

Issue Possible Cause & Solution Reference Sound cuts out; I can hear myself through the speaker. • The unit has not yet adapted to the environment for the current call. → Speak in turns with the other party at the beginning of a conversation. This allows the unit to adapt to its environment so that both parties can speak effectively. — ?[...]

SD Memory Cards Issue Possible Cause & Solution Reference I cannot record to the SD memory card. • The SD memory card is not compatible with the unit. → Make sure that you are using a compatible SD memory card. (SDHC, miniSDHC, and microSDHC memory cards are not compatible with the unit.) page 26 • The SD memory card is not formatted or w[...]

Issue Possible Cause & Solution Reference I cannot call entries in the phonebook. • You are trying to make a TEL line call, but the unit is not set to make TEL calls. → Make sure the " Line Selection " setting is set to " IP + TEL ". page 23 • You are trying to make an IP line call, but the " Operation Mode "[...]

Message Possible Cause & Solution Reference Not Found • The called party cannot be connected (displayed for IP calls only). → Confirm that you have entered the IP address of the other party correctly. → Try again later. — Phonebook No Items Stored • The phonebook contains no entries. → You must store entries in the phonebook before [...]

Message Possible Cause & Solution Reference No Connection To IP Network • The LAN cable is not connected. → Check all connections. page 22 • The unit cannot receive IP settings from the DHCP server. → Consult your system administrator. — 66 Operating Instructions Document Version 2008/10 Troubleshooting[...]

Cleaning the Unit Clean the unit periodically with a soft, dry cloth. Keep the following in mind when cleaning the unit. • To avoid damaging the unit, disconnect the AC adaptor cord and all cables from the unit before cleaning. • If the unit becomes particularly dirty, apply a light kitchen cleanser to a soft cloth, wring the cloth thoroughly, [...]

Specifications Item Specification Communication Lines 4 (IP, TEL, PS, PC) IP: Communication via IP network, available in peer to peer mode and IP-PBX mode TEL: Communication via telephone line PS: Communication via audio connection to a compatible Portable Station PC: Communication via audio connection to a computer Maximum No. of Parties 3 – Mai[...]

Index A AC Adaptor 16, 22 Accessories 16 Answering Calls 34 AUDIO IN/OUT Jack 17 B BACK Button 18 Built-in Microphones 17, 28 Buttons 18 C Call Waiting 18, 34, 48 Call Waiting Tone Volume 48 Characters 38 Cleaning 67 Computer 42 Conference Calls 33, 34 Conferencing Phone Manager Connecting a Computer 57 Install 29 Operating the Unit 57 Programming [...]

Ringer Volume 34, 47 Ringtone 47 RTP Packet Size 52 RTP Port Number (Maximum) 52 RTP Port Number (Minimum) 52 RTP ToS Field 53 S SD Icon 19 SD Memory Card 26 SD Memory Card Slot 17 Security 10 Settings 43 Show IP Address 46 SIP Ext. No. 50 SIP Password 51 SIP Proxy Server IP Address 51 SIP Registrar IP Address 51 SIP Settings 25 SIP Signaling Port [...]

Document Version 2008/10 Operating Instructions 71 Notes[...]

When you ship the product Carefully pack and send it prepaid, adequately insured and preferably in the original carton. Attach a postage-paid letter , detailing the symptom to the outside of the carton. DO NOT send the product to the Executive or Regional Sales of fices. They are NOT equipped to make repairs. Product service For product service, sh[...]