Panasonic KX-TDA50 manuale d’uso

Hybrid IP-PBX User Manual Model No. KX-TD A50 Thank you f or purchasing the P anasonic Hybrid IP-PBX, KX-TD A50. Please read this manual carefully bef ore using this product and sav e this manual f or future use.[...]

2 User M anual Feature Highlight s 1.8 Ca ll Center (P age 85) 1.9.3 V oice Pr ocessing Syst em (P age 9 3) Appendi x (P age 139 ) Consult your dealer 1.1 Before O perating th e T elep hones (Page 16) Consult your dealer This PBX can establish Incoming Call Distribution Groups (ICD Group) by which a large volume of calls from the external customers[...]

User Manual 3 In This M anual, • The Pro pri etar y T e lephon e is abbreviated as "PT". The Sin gle Line T e lephon e is a bbre viat ed as "SL T". The P or table S tation is abbre vi ated as "P S". The Prop ri etar y T e lephone wi th a Dis play is abbreviated as "D ispl a y PT ". The Digital Propr ietar y[...]

4 User M anual Impor tant Inf ormation W ARNING • THIS UNIT MA Y ONL Y BE INST ALLED AND SER VICED BY QU ALIFIED SER VICE PERSONNEL. • WHEN A F AILURE OCCURS WHICH EXPOSES ANY INTERNAL P AR TS, DISCONNECT THE PO WER SUPPL Y CORD I MMEDIA TEL Y AND RETURN THIS UNIT T O Y OUR DEALER. • DISCONNECT THE TELECOM CO NNECTION BEFORE DISCONNECTING THE[...]

User Manual 5 When usi ng your telephon e equipm ent, bas ic safety precautio ns sho uld always be f ollowed to red uce the r isk of fire, electr ic sho ck and injur y to per sons, includ ing the following: 1. Read and understand all instr uctio ns. 2. Follo w a ll war nings an d instr uctio ns mar ked on the pr oduct. 3. Unplug t his pr oduct fr o[...]

6 User M anual f) If the product exhibits a dis tinct change in perform ance. 14. A v oid us ing a telephon e (other than a cordle ss type) dur ing a n electr ical s tor m. T here may be a remote r is k of elec tric shock from li ghtning. 15. Do not use the teleph one to re por t a gas lea k in the v icinity of the le ak. SA VE THESE INSTR UCTIONS[...]

User Manual 7 Attention • If there is any trouble, disconnect the unit fr om the tele phone line. Plug the telephon e directl y into the te lephone l ine. If the t elepho ne operates proper ly , do not reco nnect t he unit to the lin e until the p roblem has been r epai red by an autho rized Panasonic F actor y S er vice Center . If th e tele pho[...]

8 User M anual MODEL NO.: SERIAL NO.: The serial number of this product may be found on the label affixed to the side of the unit. You should note the model number and the serial number of this unit in the space provided and retain this manual as a permanent record of your purchase to aid in identification in the event of theft. D A TE OF PURCHASE [...]

User Manual 9 F .C.C. REQUIREMENTS AN D RELEV ANT INFORMA TION 1. Notification to the T elephone Company This equipmen t comp lies with P ar t 68 of th e FCC r ules a nd the r equire ments adopted by the A C T A. O n the s ide of this equipm ent is a la bel that contains, amo ng other informati on, a prod uct identif ier in the form at US: ACJMF03A[...]

10 Us er Man ua l 7. Combined U se with Alarm E quipment If your home h as spec ially w ired ala r m eq uipment c onnec ted to the tel ephon e line, ensur e the install ation of this equi pment does n ot disa ble y ou r alar m equi pment. If y ou have questions about what will disa ble alarm equipm ent, c onsult your tele phone c ompany or a quali [...]

User Manual 11 For C ell Sta tio n CA U TION Any chang es or mo dific ations no t expressly a pproved b y the par ty re sponsible for compl iance could v oid user ’ s author ity t o operate thi s device. Note This equipment ha s been tes ted and found to comply wit h the limits f or a Cla ss B digita l device, pursu ant to P ar t 15 of the FCC Ru[...]

12 Us er Man ua l T ab le of Contents 1 Opera tion .... ..... .... ........ .... ..... ....... ..... ..... ..... ....... ..... ..... ....... ..... .... ... 15 1.1 Bef ore Operating the T elephones ........ ........... ............. ........... ............. ........... ..... 16 1.1.1 Bef ore Opera ting the T elephones . ............. ............. [...]

User Manual 13 1.8 Call Cent er ..... .... ....... .... ..... .... ....... .... .... ..... ...... ..... .... ..... ...... ..... .... ....... .... ..... .... ...... 8 5 1.8.1 Log-in/Log- out, Wrap-up ........ ........... ........... ........... ........... ........... ........... ........... .....85 1.8.2 Incoming Cal l Distrib ution Group Moni tor [...]

14 Us er Man ua l[...]

User Manual 15 Section 1 Operation This chap ter s hows you step by step h ow to use ea ch f eature. Read this cha pter to be come familiar with the many useful f eatur es of thi s PBX.[...]

1.1 Befo re Operating the T elepho nes 16 Us er Man ua l 1.1 Bef ore Operatin g the T elephones 1.1.1 Before Operating the T elepho nes What Kind of T elephon e Can Be Used? Y ou can use a si ngle lin e telep hone (SL T), such as a rota r y pul se teleph one or a P ana sonic propr ietar y teleph one (PT) such as the KX -T7636 . Y ou ca n also us e [...]

1.1 Bef ore Operating th e T elephon es User Manual 17 To n e Y ou wil l hear various tones, dur ing or after an operatio n, for confir mation . Refer to "4.3. 1 T one" (Appen dix). Dis play In this m anual, you will see "the d isplay ...". T his refers to the d isplay of a P anas onic pr opr ietar y telephon e. If your telephon[...]

1.1 Befo re Operating the T elepho nes 18 Us er Man ua l Icon Descriptions The following icons s how you the feature av ailabi lity , notes and action to us e the features. This feature cann ot be used with a single l ine telep hone. Seize a CO li ne (On e of the f ollo wing). • Press the CO button. • Dial autom atic line ac cess number 9. • [...]

1.1 Bef ore Operating th e T elephon es User Manual 19 When Y ou Use a P anasonic Proprietary T elephone If you use a Panasonic prop rieta r y teleph one and the Con sole, they ma y have some of the useful feature buttons descr ibe d below . For a PS user , refer to "Ope rating I nstr uctio ns" for PS. These buttons make operations s impl[...]

1.1 Befo re Operating the T elepho nes 20 Us er Man ua l Customized Buttons If the ter m i s in parenthe ses l ike (Account) in this s ection, i t means a flexib le button has been ma de into an "Acco unt" button. T o cu stomize, refer to "3.1.3 Cus tomizin g the B uttons ". PROGRAM : Used to en ter and exit the Programming mo d[...]

1.1 Bef ore Operating th e T elephon es User Manual 21 Group-CO ( G-CO) Used to ac cess a n idle CO line in a speci fied CO line group for maki ng outsi de calls. Incoming call s from CO l ines in the assigned CO line grou p arr ive at this button. Single-CO (S- CO) Used to ac cess a specifi ed CO li ne for making or r eceiving o utsid e calls. Dir[...]

1.1 Befo re Operating the T elepho nes 22 Us er Man ua l Syste m Alar m Use d to confi r m a PBX error . For more deta ils, consu lt your deale r . Time Service (Da y/Ni ght/ Lunch/B reak) U sed to s wit ch the tim e ser v ice mod e. Answer Used to answer an incoming c all. Release U sed to dis connec t the line durin g or after a co nv ersatio n o[...]

1.1 Bef ore Operating th e T elephon es User Manual 23 Ho w to Follo w the Steps An example of sys tem op eration is s hown below . The DSS button light shows the current status as follows: Off: The extension is idle. Red on: Your or another extension is using the line. For quick operation If you are an operator or dial some extensions frequently, [...]

1.1 Befo re Operating the T elepho nes 24 Us er Man ua l Connection Example This di agram shows you a co nnection e xam ple. KX-T7600 Digital Proprietary Telephone KX-T7600 Digital Proprietary Telephone Doorphone & Door Opener External Music Source Pager/ Speaker Voice Processing System KX-T7636/ KX-T7633 Computer Computer Printer Router Teleph[...]

1.2 Ma king Call s User Manual 25 1.2 Mak ing Call s 1.2.1 Basic Callin g — Call ing Anot her Exte nsion — Call ing an Outsid e P ar ty — TIE Lin e Access — Acco unt Code Entr y Calling Another Extension Intercom Call Operator Cal l Y ou ca n call a n extension or a group assig ned as the operator. • The DS S button light s hows the c urr[...]

1.2 Making Calls 26 Us er Man ua l Calling an Outs ide Par ty Y ou hav e to seize a CO line before dialing an outsi de phone number bec ause extern al calls are mad e via your PB X. Select o ne of the following methods : A utomatic Line Access CO Line Group Access T o select the speci fied CO line • Each of the S-CO button or G-CO button light sh[...]

1.2 Ma king Call s User Manual 27 TIE Line Access When your PBX is con nected to a pr ivate networ k, you can ac cess i t. T o call • T o confirm number before dialing , y ou can enter a phone numbe r and co nfir m it on the displ a y and th en go o ff-hook. (Predi aling) • T o make a call to another party without going on-hook , press the FLAS[...]

1.2 Making Calls 28 Us er Man ua l Account Code Entry Y ou may give a specifi ed accou nt cod e to extension us ers and check their te lephon e usag e. Y ou can specify an ac count code for each c lient and check the call dura tion. 1.2.2 Easy Dial ing This is c onv enient f or frequentl y dialed phone number s. — One-touc h Dialing — P ersonal[...]

1.2 Ma king Call s User Manual 29 One-touch Dialing P ersonal Speed Dial ing Y ou ca n store num bers at your extension for your perso nal use. (Default: 10 num bers, 00-09) This feature is also kn own as Stat ion Sp eed Dia ling. T o store a phone number Y ou ca n store a phone number into the flexible button for one-touch o peration. Customizing [...]

1.2 Making Calls 30 Us er Man ua l T o dial System Speed Dialing Y ou can make calls using s peed di aling numbe rs stor ed in the PBX. Hot Line Y ou can make an outside c all simpl y by going off -hook if you hav e prepr ogrammed your phone. This feature is a lso known as P ickup Dialing. T o stor e a phone n umber • T o c all usi ng a dir ector[...]

1.2 Ma king Call s User Manual 31 T o set/cancel T o dial Quic k Dial ing Y ou ca n make a ca ll simp ly by press ing the p reprogramme d number for quick dialing. For details, consult your manager o r dealer. • T o call another pa rty , dial t he de sire d party ’ s phone numb er before the preprogrammed number i s dialed. • Y ou s hould as [...]

1.2 Making Calls 32 Us er Man ua l 1.2.3 Redial This is c onv enient when c alling th e same outside par ty agai n. — Last Num ber Red ial Last Number Redial 1.2.4 When the Dialed Lin e is Busy or There is No Answer — A utomati c Callbac k Busy — Call W aitin g — Messag e W aiti ng — Executiv e Busy O v e rride — Call Mon itor — DND O[...]

1.2 Ma king Call s User Manual 33 T o set (f or both extension and CO line) T o answe r th e call back r ing ing from an idle ext ension T o answe r th e call back r ing ing from an idl e CO line A utomatic Callbac k Busy Cancel • If y ou do not ans wer th e call bac k ringi ng with in 10 seco nds , this fe atur e will b e canc eled. PT/SLT/PS Wh[...]

1.2 Making Calls 34 Us er Man ua l Call Wa it ing Y ou can inform the call ed par ty th at your call is waitin g. This feature is a lso known as Bus y Station Signa ling (B SS). Message W aiting For a caller T o lea ve a message waiting indicati on • Depending on the other party ’ s telephone , the "Off-hoo k Call Annou ncement (O HCA)&quo[...]

1.2 Ma king Call s User Manual 35 T o leave/can cel a message waiti ng indication For a called extens ion T o chec k the left message and call back T o call bac k T o c lear message waiting ind ications left on y our exte nsion PT and SLT PT/SLT/PS Off-hook. Enter 1 to leave or 0 to cancel. On-hook. Enter desired extension number . Leave Cancel 1 0[...]

1.2 Making Calls 36 Us er Man ua l Executiv e Busy Override The prepro grammed extension can call someone who is busy on the teleph one and establis h a three- par t y conv er sation. T o jo in • The Mes sage button li ght or Messag e/Ringe r Lamp s hows the cu rrent st atus as f oll ows: Off : No message Red on : Y ou have a message. • The dis[...]

1.2 Ma king Call s User Manual 37 For the joined ext ension T o talk to ea ch party alter nately Call Monitor The prepr ogrammed extension can moni tor anothe r extension. T o monitor DND Override The preprogrammed e xtens ion can cal l someone who has set the DND feature. • Y ou ca n also deny other s the possibi lity of joi ning your conv ersat[...]

1.2 Making Calls 38 Us er Man ua l 1.2.5 Alternate Calling — Ring /V oice T o change the method 1.2.6 Calling with out Restrictio ns — Remote CO S Acce ss Remote COS Access Y ou can use your ca lling pr ivi leges ( Class of Ser vice) at a nother extension. Y o u may o verride restr ictio ns which h av e been s et. T o use thi s f ea ture, an or[...]

1.2 Ma king Call s User Manual 39 T o call (W alking COS) T o call (V erified Code Entry) Off-hook. PT/SLT/PS 7 4 Enter 47 . extension PIN your extension no. desired phone no. Dial your extension number . Enter extension PIN (max. 10 digits). If a wrong extension PIN is entered, you hear an alarm tone. Dial desired phone number. Seize CO line befor[...]

1.2 Making Calls 40 Us er Man ua l 1.2.7 Direct Inwar d System Access (DISA) — Call ing throu gh DISA Calling through DISA T o call an e xtension When o utside c allers access extensions in the PBX, a pr erecor ded mess age greets the calle r and gives informat ion about h ow to acce ss an e xtens ion. Y ou do not n eed the operator ’ s assist [...]

1.2 Ma king Call s User Manual 41 T o call an out side party T o retry In No Security Mode Dial DISA phone number . In T runk Security Mode/All Security Mode From Outside T elephone Off-hook. Off-hook. 7 4 Enter 47 . Seize CO line before dialing outside phone number. Dial outside phone number . outside phone no. Seize CO line before dialing outside[...]

1.2 Making Calls 42 Us er Man ua l 1.2.8 Remote Settin g Y ou can se t the following features on your te lephone fr om an other extension or through D ISA. • Call Forw arding (FWD)/Do Not Disturb (DND) • Chang ing the Lo g-in/ Log-out S tatus of Extensio ns • Absen t Mess age • Extensi on Lock • Time S er vice — Changing the Time Mode ([...]

1.2 Ma king Call s User Manual 43 Thr ough DISA Off-hook. Enter 47 . Dial your extension number . Enter extension PIN (max. 10 digits). If a wrong extension PIN is entered, you hear an alarm tone. Dial desired feature number. 7 4 Dial DISA phone number . DISA phone no. extension no. your extension no. R.B.T one & DISA message extension PIN exte[...]

1.3 Receivin g Calls 44 Us er Man ua l 1.3 Rec eiving Calls 1.3.1 Ans weri ng Calls 1.3.2 Hands-free An s werback • The G-DN button light shows the c urren t status a s follows: Off: Idle Green on : The line i s in us e. (Y ou are us ing th e line.) Red on : Y our extension i s in Log-ou t mode f rom the i ncoming call distr ibution group. Custom[...]

1.3 Receiv ing Calls User Manual 45 T o set/cancel 1.3.3 Call Pickup — Cal l Pic kup — Call P ickup Deny Call Pic kup Y ou ca n answer an incom ing call that is ring ing at another extension or group fro m your phone without leaving your desk . The following type s of pickup are av aila ble: Group Call Pic kup: Picks up a ca ll wit hin your gro[...]

1.3 Receivin g Calls 46 Us er Man ua l Call Pickup Deny Y ou can deny o r allow other people to pick up your call s. 1.3.4 T runk Answer From An y Statio n (T AF AS) Y ou can be notifie d of in comin g outs ide call s throug h an exter nal spea ker . These cal ls can be ans wered from any extension. Through an e xternal speaker 1.3.5 ANSWER/RELEASE[...]

1.3 Receiv ing Calls User Manual 47 T o answe r T o transf er a call T o talk to a waitin g caller Press ANSWER . Talk. PT ANSWER PT During a conversation Press DSS or dial desired phone number . The called party answers. Seize CO line before dialing outside phone number. OR (DSS) desired phone no. Press TRANSFER . TRANSFER Press RELEASE. RELEASE P[...]

1.3 Receivin g Calls 48 Us er Man ua l T o tr ansfer an out side call to an ext ension with a one -touch ope ration T o end a con ver sation Customizing Y our Phone • 3.1.3 Customiz ing th e Buttons Create or edit an Answer b ut ton or a Re lease button. Press DSS . PT During a conversation Press RELEASE . The called party answers. The other part[...]

1.4 Du ring a Con ver sation User Manual 49 1.4 Duri ng a Con versa tion 1.4.1 Call T ransfer — T ra nsferring to an Exte nsion on the PBX — T ransferring to an Outs ide Par ty Usi ng the PBX Ser vice T ransferring to an Extension on the PBX T o tran sfer • Y ou c an transfer a held call wit hout tal king by goin g on-hook . If a call i s not[...]

1.4 D uring a Con ver sation 50 Us er Man ua l T o transf er with one-touch (One- touch T ransf er) T ransfer ring to an Outside P arty Using th e PBX Service Some extensions m a y be restr icted from perfor ming t his feature. • Even if the transferred pa r ty doe s not a nswer , you can go on-ho ok. During a conversation PT/PS Press DSS . (DSS)[...]

1.4 Du ring a Con ver sation User Manual 51 1.4.2 Call Hold — Call Hold — Cal l P ark Call Hold There are two types of h old. The di fference between them is that othe r people can r etri ev e your held call (R egular Hold) or no t (Excl usive Call Hold) . As they ca n be alter nat ed, as k your manage r what the cur rent mode is. Call Ho ld ?[...]

1.4 D uring a Con ver sation 52 Us er Man ua l Call Hold Retriev e • The CO or INTERCOM button l ight shows the c urrent status as fo llows: — Regu lar Hold mode Flashing green slowl y : Y our held call Flashing red : Another extension ’ s held call — Excl usive Call Hold m ode Flashing green rapidly : Y our he ld ca ll Red on : Another e x[...]

1.4 Du ring a Con ver sation User Manual 53 Call P ark Y ou ca n put a call on h old in a common par king zone of the P BX so t hat any extension ca n retr iev e the par ked call. Y o u can us e this feature as a t ransf e rring f eatur e. A call ca n be put in to eithe r a speci fied pa rki ng zone (Spe cifie d) or any idle pa rki ng zone (Auto). [...]

1.4 D uring a Con ver sation 54 Us er Man ua l Call P ark Ret rieve 1.4.3 Call Splitt ing When t alking to one pa r ty while t he othe r par ty is o n hold , you can sw ap the call s back an d forth (al ternately) . • If a call is par ked automat ical ly , confir m the par king zone number on th e dis pla y . • If y ou hear a reorder tone whe n[...]

1.4 Du ring a Con ver sation User Manual 55 T o alternate between the parties lea ving one party on hold t emporarily T o leave t he con ver sation and t hen let the t wo parties t alk PT/PS During a conversation Press TRANSFER . Talk to the other party. Talk to the original party. TRANSFER Press DSS or dial the other party's extension number [...]

1.4 D uring a Con ver sation 56 Us er Man ua l 1.4.4 Call W aiting — Ans w ering Call W aiting in the PBX — Answ e rin g Call Waiting from the T elepho ne Comp any Ans weri ng Call W aiting in the PBX Duri ng a conversation, a ca ll waiting tone or voice ann ouncem ent throu gh the s peaker or the han dset occurs when an ou tside call has b een[...]

1.4 Du ring a Con ver sation User Manual 57 2. T o hold the current call and then talk to the ne w par ty After talking to the new party (second call), you can disconnec t (2.1) or hold (2.2) it and then retrieve th e first call. 2.1 T o disconnect the second call and then talk to th e original party PT/PS Press HOLD . While hearing a tone Disregar[...]

1.4 D uring a Con ver sation 58 Us er Man ua l 2.2 T o hold the second call and t hen talk to t he original pa r ty After hold ing it, you can talk to the origi nal par t y . Th en, you can disconnec t it and then tal k to the new par t y again. • Depending on you r telephone, the "Off-ho ok Call Announcem ent (OHCA)" and the "Whis[...]

1.4 Du ring a Con ver sation User Manual 59 Answering Cal l W aiting f rom the T eleph one Co mpany This is an opti onal t elepho ne company s er vi ce. Y o u can receive a ca ll waiting tone an d the c aller ’ s telephon e number informati on. (The caller ’ s na me will n ot be rec eived.) F or d etails, consul t your telephon e comp any . 1.4[...]

1.4 D uring a Con ver sation 60 Us er Man ua l — Pr ivacy Rele ase Con feren ce Y ou can add one or mor e par ties t o your co nv ersatio n. Press CONF or TRANSFER . Press CONF . Dial desired phone number . Seize CO line before dialing outside phone number. PT/PS Talk with multiple parties. During a conversation desired phone no. Talk to the new [...]

1.4 Du ring a Con ver sation User Manual 61 T o add f our or mor e par ties to a confer ence T o talk alternat ely on three-party con versat ion Dial desired phone number . desired phone no. SLT Talk with multiple parties. Enter 3 . Press Recall/ hookswitch . Talk to the new party. 3 During a conversation Seize CO line before dialing outside phone [...]

1.4 D uring a Con ver sation 62 Us er Man ua l Unattended Conference The other par ties ca n cont inue thei r conversation. T o lea ve a conference T o return whil e others are talkin g • Duri ng a thre e-par t y conversation, wh en you press T RANSFE R, Recal l/hookswitch, you can talk to the par t y who had a conversation previously . If you wa[...]

1.4 Du ring a Con ver sation User Manual 63 T o complete a con versati on Lea ving 3 P ar ties Conf erence The othe r two par ties can c ontinue their co nv ersati on. T o leave a conference • Time limit Both pa r tie s wi ll he ar an al ar m ton e before a spec ified ti meout. The or igi nating extensio n will he ar an al ar m tone b efore timeo[...]

1.4 D uring a Con ver sation 64 Us er Man ua l T o complet e a con versation Priv acy Release T o set 1.4. 6 Mut e Y ou can let a t hird par ty join your current outsi de call. • Only an S-CO button can be us ed for this operatio n. Y ou can disable the mi cropho ne or the h andse t to co nsult pr ivately with o thers in the room while listen ing[...]

1.4 Du ring a Con ver sation User Manual 65 T o set/cancel 1.4.7 Off -hook Monitor T o set/cancel • The A UTO ANS/MUTE or V OICE CA LL/MUTE button l ight shows th e curr ent stat us as fol lo w s : Off: Norma l Flashing red: Mute • If mute is used dur ing OHCA , it will become Ha ndset Mute. Y ou ca n let other people i n the ro om listen to th[...]

1.4 D uring a Con ver sation 66 Us er Man ua l 1.4.8 Headset Ope ration T o talk using th e headset T o use the handset during a con versation using the headset • Hands-free operation Y ou ca n have a conv ersatio n in ha nds-free m ode us ing the S P-PHONE button. Y ou c an perform othe r tasks simultane ously . Helpful hints for hands-free oper[...]

1.4 Du ring a Con ver sation User Manual 67 T o talk in ha nds-free mode during a con vers ation using the headset • The He adset button light s hows the cur rent sta tus as follows: Off : Headset mode off Red on : Headset mode on Customizing Y our Phone • 3.1.2 Setti ngs o n the Pro gramming Mode — Head set Ope rat ion Select t he equi pment[...]

1.5 Absen ce Settings 68 Us er Man ua l 1.5 Abse nce Settin gs 1.5.1 Call Forwarding — Call Forwarding (FWD) Call Fo rwarding (FW D) Y ou can hav e your incomi ng ca lls forwarded to a specifi ed destinati on. All Calls: All ca lls a re forwarded. Preset extensions may also forward from their own re ceiv ing group. Busy: All ca lls a re forwarded[...]

1.5 Absence Settings User Manual 69 T o set/cancel T o set from anothe r e xtension • When us ing a pr opri etar y tel ephone, you can se t or can cel Call F orwarding by pressing the FW D/DND button (fixed button) inste ad of " 710". PT/SLT/PS Enter # . On-hook. Enter destination extension number . Or enter CO line access number and th[...]

1.5 Absen ce Settings 70 Us er Man ua l T o set the timer f or "No Answer" and "Busy/No Ans wer" Call Forwar ding (FWD) for your Incoming Call Distr ibut ion Group • The FWD/DND button ligh t shows the current stat us as follows: Off : Both features are n ot set. Flashing red slowl y : FWD mod e Red on : DND mode • The Gro u[...]

1.5 Absence Settings User Manual 71 1.5.2 Absen t Message Y ou ca n show the r eason you do not answer , if the ca ller us es a Panasonic di splay propri etar y telephon e. There ar e eight pr eprogrammed message s and one f o r your personal message (16 characters ). The selecte d mess age is s hown on the display of your teleph one. • The syste[...]

1.5 Absen ce Settings 72 Us er Man ua l T o set T o cancel 1.5.3 Exten sion Lock Y ou can lock your e xtens ion so th at other users c annot m ake inappropr iate out side c alls. This feature is a lso known as Electron ic St ation Lockout. 6 In a Meeting 7 8 9 A messa ge ass igned for each e xte nsion . (P ersonal A bsent Message ) • Enter th e d[...]

1.5 Absence Settings User Manual 73 To l o c k T o unloc k • If you forget the ex tension PIN or cannot unlock y our phone, consult your manager. He can c lear your extension PIN . Then, you ca n set the n ew PIN and unl ock y our extension by enteri ng it. • If your extension is lo cked b y this f eatur e, it cannot p erform features as f oll [...]

1.6 P aging 74 Us er Man ua l 1.6 P ag ing 1.6. 1 P agi ng — Group Paging — P aging a nd then T rans f err ing a Call Group P aging Y ou can make a voice ann ounce ment to propri etar y telepho nes or exter nal spe akers or both i n the preset group simulta neousl y . To p a g e P aging and then T ransferring a Call • If the group which you p[...]

1.6 P aging User Manual 75 1.6.2 Answering/Denying a P aging An nouncement T o answe r P aging Den y • After you go on -hook, th e caller c an talk t o the person who answers the page. • The following are extensio ns that ca nnot re ceive a paging a nnounc ement: — P or table statio n — Single l ine te lephone — Propr ietar y telephon e t[...]

1.7 Extension Settings 76 Us er Man ua l 1.7 Ext ension Setti ngs 1.7.1 Timed R eminder Y ou can receive an alar m at your teleph one to rem ind you of a meetin g, appoint ment or as a wake- up call. The alar m can o ccur eithe r once o r daily ( e ver y day until cancel ed) at a p reset ti me. When you go off – hook to answer , you will hear a s[...]

1.7 Extension Settings User Manual 77 T o confirm 1.7.2 Do No t Disturb (DND) Y ou may set this f eatur e when you ar e in a mee ting or busy . T o set/cancel • Y ou c an also con fir m the Timed Re minder by using the soft button. • The al ar m keeps ri nging f or pre programmed sec onds. • If you receive an incoming call during ringbac k, t[...]

1.7 Extension Settings 78 Us er Man ua l 1.7.3 Call W aiting/Off-h ook Call Annou ncement (OHCA )/ Whisper OHCA Duri ng a conversation, you can be informe d of a cal l waiting with a tone or voice annou ncement through your built- in sp eaker or handse t. (Default: Ena ble — T o ne) Call W aiting T one: a waiting tone throu gh the built-in s peak[...]

1.7 Extension Settings User Manual 79 Whisper OHCA: a voice anno uncement t hroug h the hands et T o set/cancel f or intercom cal ls T o set/cancel f or outside calls 1.7.4 Conn ected Line Ide ntification Restricti on (COLR) When re ceiv ing a ca ll thro ugh a pr i v ate ne twork , you can se lect wh ether the call er can s ee your extension number[...]

1.7 Extension Settings 80 Us er Man ua l 1.7.5 Calling L ine Identificat ion Restriction (CLIR) When m aking a ca ll thr ough a pr ivate networ k, you can s elect whether the call ed par ty can se e your e xtens ion numbe r or not. T o show/ prevent 1.7.6 Executive Busy Ov erride Deny • Y ou ca n change t he mode by pressing a preset COL R button[...]

1.7 Extension Settings User Manual 81 1.7.7 Backgr ound Music (BGM) T o select and set /cancel 1.7.8 Data L ine Security Y ou ca n protec t the line agains t audi b le n otific ation tone s, such as a call waitin g tone d uri ng a conv ers ation. Set th is feature if your e xtens ion has a da ta communi catio n device, such as a compu ter or fax ma[...]

1.7 Extension Settings 82 Us er Man ua l 1.7.10 P aralleled T elepho ne • The T ime Ser v ice (Day/Night/L unch/B reak) button li ght al wa ys sh ows the cu rrent s tatus as follows: Off: Da y mode Green on: Lunch mode Flashing Green: Break mo de Red on: Night mode Flashing Red: Holiday mode • Any extension user ex cept the man agers c an ch ec[...]

1.7 Extension Settings User Manual 83 1.7.11 Wireless XDP P arallel Mode Y our PS can be used in paralle l with a P T or SL T . When in this m ode, incomin g cal ls to a wi red telep hone als o ri ng the p aired PS. To s e t T o cancel 1.7.12 Extension Featu re Clear Y ou c an rese t the sett ings of the f oll owing features on your ex t ension t o[...]

1.7 Extension Settings 84 Us er Man ua l * These features may not be reset d epending on the s ystem p rogramming. Do Not Disturb (DND )* Off Call W aiting* Enabl e — T one Executiv e Bu sy O verride Deny Allow BGM Off Data Line Secur ity Off P arallel ed T ele phone The telephone in parallel ri ngs. Log-in /Log-out Log-in • After pe rf or m in[...]

1.8 Call Cente r User Manual 85 1.8 C all Ce nter 1.8. 1 Log-in/ Log-out , Wrap-u p T o set Log-in/ Log-out Y ou ca n cont rol your st atus in an inco ming c all distr ibution group. When in the Log-o ut mode, incomi ng calls to the grou p will not rin g at your extension. Whe n you retur n, call s will a gain r ing a t your e xten sion. (D efault:[...]

1.8 Call Center 86 Us er Man ua l T o enter/l eave the Not Read y mode T o set/cancel the Not Ready mode or to leave the Wrap-up mode (T o enter the Ready mod e) While on-hook PT/PS Press Log-in/Log-out . (Log-in/Log-out) Specified OR All ICD Group extension no. Enter ICD Group extension number or . ICD Group: Incoming Call Distribution Group While[...]

1.8 Call Cente r User Manual 87 1.8. 2 Incomin g Call D istrib ut ion Gr oup Monito r — Monitor ing the Sta tus of Waiting Calls — Monitor ing and Cha nging the L og-in/Lo g-out Sta tus of E xtensions The extension assign ed as a Su per visor e xte nsion ca n moni tor and c ontrol th e statu s of ot her extensions in an incoming call distr ibut[...]

1.8 Call Center 88 Us er Man ua l Monitoring the Statu s of W aiting Calls The Sup er visor e xtens ion can monito r the stat us of cal ls waiting to be answered in the q ueue. If an incomin g cal l distr ibution group has a n overflo wed call , the disp lay shows the st atus aut omatic ally . The following inform ation i s disp lay ed. <Queuing[...]

1.8 Call Cente r User Manual 89 Monitoring and Changing the Log-in /Log-out Status of Extensions The Su per vi sor extension ca n monit or the Log-in/L og-out s tatus of the inco ming c all dis tribution group memb ers by the DS S button light. I t can als o change their Log -in/Log-ou t statu s if neede d. T o monitor T o change the Log-i n /Log-o[...]

1.8 Call Center 90 Us er Man ua l T o f orwar d the waiting call • The Hurr y-up button lig ht shows the c urrent sta tus as follows: Off: No waiting call. Red on: Some c alls ar e waiting. Flashing red: The number of calls ex cee ds the manual queue redire ction level. Customizing Y our Phone • 3.1.3 Customiz ing th e Buttons Create or edit a [...]

1.9 User -supplied Eq uipment User Manual 91 1.9 User -supplied Equipment 1.9.1 Doorphon e/Door Opener Y ou can tal k to a pers on at the door through th e door ph one. Preprogrammed extensions or an outs ide par ty can r eceive the ca lls from the do or phone. Y ou c an ope n the do or . — Door p hone Ca ll — Door O pen Doorp hone Call T o cal[...]

1.9 User -supplied Equipme nt 92 Us er Man ua l Door Open Some extensions m a y be prohibi ted from using this feature. From a specifi ed extension From an y extension while t alking to the doorphone 1.9. 2 Host PBX — Exter nal Feature Acce ss (EF A) External Feature Access (EF A) Y ou can access speci al features (e.g., Call Waiting) offered b y[...]

1.9 User -supplied Eq uipment User Manual 93 <Example> T o hold the current call and then ta lk to the new party 1.9.3 V oice Processing System Y ou or an outsi de par ty can a ccess the V oice Proces sing System f rom a telephone. — Call Forwarding to V oice M ail (V oice Mail Inte gration) If your PBX h as a Panasonic V oice P rocessi ng [...]

1.9 User -supplied Equipme nt 94 Us er Man ua l T o f orwar d your calls to y our mailbo x T o transf er a call to a mailbo x T o li sten to messa ges *Indicati on tone after off-ho ok • Y ou ca n acces s a voice mail wi th one-to uch. PT/SLT/PS voice mail floating extension no. On-hook. Enter voice mail floating extension number . Enter required[...]

1.9 User -supplied Eq uipment User Manual 95 Live Call Screening (LCS) While a c aller is l eaving a message in your mailbox, you can monitor th e call without a ns wer ing. If you so desi re, you can answer the call w hile m onitor ing. T here are two method s availab le ( Default: Hands-fre e mode). Hands-free mod e: Y ou c an monitor the mes sag[...]

1.9 User -supplied Equipme nt 96 Us er Man ua l Operation Flo wchart The operation s in the shaded areas c an be d one hands -free. • The Live Call S creenin g (LCS ) button ligh t shows the f eature status as follows: Off: LCS is off . Flashing green rapidly : Ale r tin g in the P rivate mod e. Flashing green slowl y: Monito ring. Red on: LCS is[...]

1.9 User -supplied Eq uipment User Manual 97 Tw o - w a y R e c o r d T o recor d into y our mailbo x T o recor d into another mailbo x (T wo- way T ransfer) T o record into another mai lbox with one-tou ch (One-touc h T wo-wa y T ransfer) Y ou ca n recor d a conversation into a mailbox while talking on the p hone. Y ou can select the mail bo x eac[...]

1.9 User -supplied Equipme nt 98 Us er Man ua l • Note: Many states hav e im posed r egulation s on th e manne r in whic h 2-way telephone conv ersati ons may be recorde d, so you should inform t he other par ty th at the conversation is bei ng reco rded. Consult your local t elepho ne company for fur ther infor matio n. Customizing Y our Phone ?[...]

1.10 W alking Extension User Manual 99 1.10 W al kin g Extens ion 1.10.1 W alking Extension Y ou ca n use the s ame fu nctions assigne d on your pr e vious extension ev en if you move to anothe r extension in th e office. Y ou can retain your settings such as extension number or One- touch Dia ling me mor y etc. on the new extension. This feature i[...]

1.11 D isplay Pr oprietary T elephone 100 User Manual 1.11 Displa y Pr oprieta r y T elephone 1.11.1 Call Log This is available for the display propr ietar y tele phone and the por table stati on. — Incomin g Call Log — Outgoi ng Call Log Inco ming Ca ll Log When you recei ve an outside c all, t he calle r ’ s informatio n is reco rded a utom[...]

1.11 Disp lay Pr oprietary T elephone User Manual 101 T o confirm the log inf ormation with the Navigator key T o clear the log inf ormation T o call T7600 Press Left twice. While on-hook Press Up or Down until desired party appears. Press TRANSFER . Display PT While confirming the log information TRANSFER Press Call Log , or Up or Down until desir[...]

1.11 D isplay Pr oprietary T elephone 102 User Manual • The Cal l Log button light s hows the cur rent sta tus as follows: Off: No incomin g call. Or you hav e alre ady viewed the call log. Red on: Y ou have missed call s to v iew . • If your call i s answ ere d by another extension, the calle r ’ s inform ation is record ed on th e displays [...]

1.11 Disp lay Pr oprietary T elephone User Manual 103 Outgo ing Call Log Y ou ca n redial using th e outgoi ng ca ll lo g. T o call T o call with the REDIAL b utton T o store the ca ller ’ s informati on in personal speed diali ng • * Syst em programming is req uired for this opera tion. Co nsult your de aler . • This operation is av aila ble[...]

1.11 D isplay Pr oprietary T elephone 104 User Manual 1.11.2 Directories Y ou can sele ct and call using the dire ctor ies ( P e rsonal Speed Dialing D irector y , S ystem Sp eed Dialing D irector y and E xtensio n Numbe r Director y ). Only pe rsonal directo ries can be s tored, ed ited o r deleted on your extension. If a call arr ives while you a[...]

1.11 Disp lay Pr oprietary T elephone User Manual 105 Entering Characters Y ou c an enter the following charac ters. The tables sh ow you the characte rs availabl e for each button. T a ble 1 or T able 2 can b e programmed. T able 1 ( Standard mode) • T e lephon e number and nam e on the di splay are sto red usin g the fi rst spa re P ersonal Spe[...]

1.11 D isplay Pr oprietary T elephone 106 User Manual T able 2 ( Op tio n m ode ) Times Buttons 123 1 456789 2 ! 3 4 5 6 7 8 9 # A D G J M P T W $ ? ä " BC a bc À E Fdef Ð HIgh i Ì K L jkl5 NOmn Ñ o QRSpqrs UV t uv XY wxy ý 9 .,': ; 0 %&@() # £ ö 1 ü /+ — =<> 0 10 11 12 13 14 15 ÁÂÃÄÅÆÇ 2 ÈÉÊË 3 ÍÎÏ 4 Ò[...]

1.11 Disp lay Pr oprietary T elephone User Manual 107 1.11.3 System Feature Access Y ou ca n access a feature with the " F eatur e Acces s" menu. T o access "Feature Access" men u and select the feature Features Refer to A utom atic Call back Busy Canc el 1.2.4 Whe n the Di aled Lin e is Bus y or Ther e is No Ans w er Group Ca l[...]

1.11 D isplay Pr oprietary T elephone 108 User Manual[...]

User Manual 109 Section 2 Manager Operation This chap ter shows the manag er how to contro l the other e xte nsion s or the PBX.[...]

2.1 Contr ol Features 110 User Manual 2.1 Cont r ol Featu res 2.1.1 Exten sion Control The mana ger extension can control the se ttings of other extensions. — Chan ging th e Sett ings of Other E xtens ions Changing the Setting s of Other Extensions Remote Extension Loc k This feature is a lso known as Remote Statio n Lock Control. 2.1.2 Time Serv[...]

2.1 Con trol Fea tures User Manual 111 T o select the ti me service switchi ng mode (Aut omatic/Manual ) 2.1.3 Dial T one T r ansfer • Besid es the tim e mode, there is Holid a y m ode. It can cha nge mo de once on a speci fied date . • The Tim e Ser vi ce (Day/Night/Lun ch/Brea k) button light s hows the curre nt status as fol lo w s : Off: Da[...]

2.1 Contr ol Features 112 User Manual 2.1.4 External Backgr ound Mus ic (BGM) The mana ger extension can broadca st background music in the of fice t hrough exter nal s peakers. T o start/stop the bac kground m usic 2.1.5 Outg oing Messages (OGM) The mana ger extension can reco rd three k inds o f greeting m essages (OGM) as follows: • The re str[...]

2.1 Con trol Fea tures User Manual 113 All mes sages h av e their own extension numbe rs. Y ou can select t he des ired mes sage. Y ou have two method s for recordi ng a mes sage. One is rec orded u sing the hands et, an d the other is recorde d fro m an exter nal BGM (MOH) por t. T o record T o play back On-hook. Off-hook. PT Enter 1 . 1 Record me[...]

2.1 Contr ol Features 114 User Manual T o recor d from an ext ernal BGM (MOH) por t T o c lear the message • Record v oic e messag es onl y; av oid t he recordi ng of mus ic. PT On-hook. Off-hook. Enter 31 . 3 1 Press STORE . When the time limit passes, it stops automatically. The message is played back. The message is recorded. You hear the mess[...]

User Manual 115 Section 3 Customizing Y our Phone & System This chap ter shows you how to c ustomize your individ ual telep hone or P BX acc ording to your needs. Find the desire d setting and program a s necessar y .[...]

3.1 P ersonal Programming 116 User Manual 3.1 P er sonal Pr ogramming 3.1.1 P ersonal Pr ogramming Y ou can custom ize your teleph one features. For e xample, you c an change the i nitial setting s or button f eatures accordi ng to your nee ds. — Extens ion PIN ( P ersonal I dentifi cation Nu mber) Extension PIN (Per sonal Identification Number )[...]

3.1 P ersonal Programming User Manual 117 T o cancel 3.1.2 Settings on the Programming Mode Y ou ca n program features using the pro gramming mod e. — Setting Features — Clear ing Features Setting Features The default set tings ar e shown in bol d lette rs. F or lat er reference, place a check mar k in the b o xes below to indi cate your cu sto[...]

3.1 P ersonal Programming 118 User Manual Item P rogramming Input Selection & Parameter Y our e xtension inf or matio n PT : The disp la y show s the PBX n umber , slot number and por t number . <e xample> PS: T he displ ay shows the PS number . <e xample> Preferred di splay contrast le v el from t he 4 le vels avail abl e. (Disp la[...]

3.1 P ersonal Programming User Manual 119 W ould you l ike the call dur atio n to be sh ow n automatic ally on the disp lay when answering an o utside call? (Display Switchi ng Mod e) No — Manual (The d isplay keeps showing all of the outs ide call er ’ s informati on unl ess you change it to the c all durati on manually .) Ye s — A utomatic [...]

3.1 P ersonal Programming 120 User Manual Which line do you prefer to ans wer wh en y ou go off- hook? (Pref erred Line Assignm ent — Incoming ) No li ne The longest ringing line (when multiple calls a rrive) + CO button no .* 2 (01-36) or A assig ned outsi de button Ho w do y ou pr ef er to receive an inte rcom c all? (Alte r nate Rece iving —[...]

3.1 P ersonal Programming User Manual 121 Do y ou pref er to rece iv e call w aiting f or outsi de calls? No (No ton e) Y es (T one) Which type of cal l waiting f or inte rcom calls do you prefer? (Cal l W aitin g Selecti on) No call T one V oice ann ouncem ent through th e built-in speaker (OHCA)* 3 V oice ann ouncem ent through th e handset (Whis[...]

3.1 P ersonal Programming 122 User Manual Where are your incomin g calls forwarded or refus ed? (Call Forwarding [FW D]/Do Not Disturb [DND] ) (for both calls ) (f or outsi de calls) (for intercom calls) Off Do Not Distu rb (DND) + d esired no . (max. 32 digits) All — F orward al l ca lls + d esired no . (max. 32 digits) Busy — F orwarded when [...]

3.1 P ersonal Programming User Manual 123 Do you want back ground music thr ough your telephone spe aker while on-hook? (Bac kg round Musi c [BGM])* 1 No — Off Ye s — On W ould you l ike to set your e xtensi on PIN or chang e a stored extension PIN t o new one? (Extens ion PI N [P ersonal Identific ation Numbe r]) e xte nsion P IN (max. 10 di g[...]

3.1 P ersonal Programming 124 User Manual T o store the names and number s in personal speed dial ing • W ARNING When a third part y discovers the passwor d (extension PIN) of the PBX, ther e will be a risk that they will make fraudul ent phone calls using the telephone line , and the cost will be charged to y our own account. In or der to av oid[...]

3.1 P ersonal Programming User Manual 125 T o edit the na mes and number s of per sonal speed di aling Clearing Features Y ou c an rese t the sett ings of the f oll owing features on your ex t ension t o the d efault settings with o ne operation. Features De fault Sett ing Disp la y Switc hing Mo de A utomatic Hot Line Off Calling L ine Ide ntifica[...]

3.1 P ersonal Programming 126 User Manual T o set 3.1.3 Cu stomizi ng the But tons Y ou can ch ange th e flexib le CO buttons /DSS buttons, and pr ogrammable f eatu re (PF) buttons on PTs, DSS Conso les, Add-on K ey Modules, and PSs to the f ollowing func tion buttons. F or example, if your telephon e has mor e CO buttons th an av ailable CO lines,[...]

3.1 P ersonal Programming User Manual 127 • T o enter the programming mode wh en usin g a PS, ref er to "O perating Instr ucti ons" for PS. Buttons Pr ogrammable Button Pr ogramming Input CO DSS PF Loop-CO (L-C O) Group-CO ( G-CO) + CO li ne group no. (2 digits) Single-CO (S-CO) + CO li ne no. (3 digits) Direct St ation Sel ection (D SS[...]

3.1 P ersonal Programming 128 User Manual Group F WD — Intercom calls + Incoming cal l distr ibution group ex t ension no. Accoun t Conference Te r m i n a t e Exter nal F eatur e Access ( EF A) Call P ark + Parking zone no . (2 di gits) Call Park (Automatic Park Zone) Call Log * 3 Call Log for ICD Group* 3 + Incomi ng call distr ibution group ex[...]

3.1 P ersonal Programming User Manual 129 Connected Lin e Identificat ion Restrictio n (COLR) Headse t* 3 Time Se r v ice Switc hing Mode (A utom atic/M anual) (+ T enan t no .) Tw o - w a y R e c o r d * 5 + V oic e mail f loatin g extension no. T wo-way T ransfer* 5 + V oice mail floa ting extension n o . One-touch T wo-way T ransfer* 5 + V oic e[...]

3.1 P ersonal Programming 130 User Manual T o disti nguish the ringing tones for each CO , INTERCOM or G-DN but ton (Digital propr ietary telephone onl y) T o c lear the butt on • * A vailable tone types vary de pendin g on the telephone you are usin g: • KX-T76 00 ser ies: T on e type s "01" to "30" ar e av ailable. • Oth[...]

3.2 Mana ger Programming User Manual 131 3.2 M anager Pr og ramming 3.2.1 Programming Information The man ager can program the following it em. • Other Extensi ons C ontrol A v ailable Ext ension The extension as sign ed as a ma nager Require d T elephone A P an asonic P ropr ietar y T elepho ne with display (over 2 lines) (e.g., KX-T 7636) Manag[...]

3.2 Mana ger Programming 132 User Manual 3.2.2 Manager Programming Changing the Setting s and Extensio n Control Item Pr ogramming Input Changing the man ager pas s word. + + P assword (max. 10 di gits) + Locking/unlockin g other extensions. (Remote Exten sion Lock) + + Ex tension no . + (to lock)/ (to unloc k) + Clear ing the PIN and PIN lo c k fo[...]

3.3 Syst em Progr amming User Manual 133 3.3 System Pr ogramming 3.3.1 Programming Information Y ou ca n custom ize your system a ccordi ng to your requi rements. [Y our sy stem already has default setti ngs (factor y inst alled) .] The progr amming is shown below . (Prog ram number) • The da te and t ime [000] • Syste m speed d ialing numb ers[...]

3.3 System Pr ogramming 134 User Manual Icon Descriptions Fixed Buttons Function T7600 T7 200/T 7400 PREVIO US (PREV) NEXT ST ORE (ENTER) None Back to Pre vious M enu (CANCEL) SHIFT PROGRA M END SELECT FLASH CLEAR SECRE T REDIAL SP-PHONE FWD/DND CONF AUT O DIAL STORE SHIFT PROGRAM PAUSE HOLD AUTO ANS MUTE MESSAGE FLASH/ RECALL TRANSFER INTERCOM[...]

3.3 Syst em Progr amming User Manual 135 Pr ocedure The bas ic step s ar e shown below . 1. Entering the pr ogramming mode 2. Prog ramming Y ou can ent er each prog ram n umb er (3 di gits) . 3. Exiting the mode 3.3.2 System Programming Date & Time [000] The propr ieta r y tel ephones d isplay the current d ate and tim e whil e on-hook . • T [...]

3.3 System Pr ogramming 136 User Manual System Speed Dialing Number [ 001] Y ou can store th e phone numbers of frequentl y dialed numbers. • After changing the de sired values, y ou can press t he ENTE R button. Y ou do n ot have to perform th e rest o f the st eps. • The cl ock star ts immedia tely a fter the E NTER button is press ed. • Y [...]

3.3 Syst em Progr amming User Manual 137 Sys tem Sp eed Dia ling Na me [002 ] Y ou can store the name as sociate d with the speed d ialin g number . Thes e names are disp lay ed when making call s using the dis play operation. T o e nter ch aracters, re f er t o "Enter in g Characters ". • If the desired numb er is mo re tha n 32 digi t[...]

3.3 System Pr ogramming 138 User Manual Extension Number [003] Y ou can assign an extension number to each e xtensi on. Extension Nam e [004] Y ou can stor e the name of an extension user. This is useful if you want to know who is callin g, or who you are callin g when m aking an inter com call u sing the d irector y . T o en ter characte rs, refer[...]

User Manual 139 Section 4 Appendix This chap ter p rovides the T roubleshooti ng, the F eatur e Number T able and T one List. Che ck the T ro ubleshooting sec tion b efore consulting your dea ler .[...]

4.1 T rou bleshooti ng 140 User Manual 4.1 T r ouble shooting 4.1.1 T r oubleshooting T roub leshooting Pr oblem Re medy The telephone does not w ork proper ly . • Consult your deal er . I cannot use the telephone. • The telephone is loc ked. Unlo ck y our tel ephone. ( 1.5.3 Extension L ock, 2.1.1 Ex tension Co ntrol) • Y our telephone is co[...]

4.1 T r oubleshoo ting User Manual 141 My pr oprietary telephone does not have a feature button. • Some models do not ha ve the feature but ton. Change a fl exib le button to the desired button. ( 3 .1.3 Cust omizin g the Button s) Enter th e spe cified feature num ber inst ead of the feature button. ( 1.1.1 Before Operating the T elepho nes) A r[...]

4.1 T rou bleshooti ng 142 User Manual I do not want to display a number which is stored in memory . • Conceal th e number . ( Sto rin g Names an d Numbe rs, 3.1.3 Cust omizin g the B uttons ) I want to confirm m y extension nu mber . • ( Y our Extens ion Numbe r in 1. 1.1 Before Operating the T e lephon es) The date and time are not correct. ?[...]

4.2 F eature Number T able User Manual 143 4.2 Fea ture Number T ab le 4.2.1 Featu re Number T able Numbers listed bel ow are the d efault settings. There ar e flexible f eature numbers an d fixed f eature numbers. If you chan ge the flexible f eature numb ers, fill in your assigned numbers ( new) in the l ist for future ref erence. Feature (While [...]

4.2 Fea ture Number T able 144 User Manual 1.2.4 Wh en the Dialed Li ne is Busy or Ther e is No Answer A ut omatic Cal lback Busy Ca ncel 46 () Messag e W aiti ng 70 () F or a caller – T o leav e/ca ncel 1/0 + extensio n no . F or a called ex te nsion – T o c all back 2 – T o clear 0 + your extension no. 1.2.6 C alling wi thout Re stri ctions[...]

4.2 F eature Number T able User Manual 145 1.3.4 T runk Answ e r F rom Any Sta tion ( T AF AS) – Calls t hroug h an exter nal speaker 42 () 1 1.4. 2 Call Hold Call Ho ld/Call H old Retrie v e 50 () Cal l Ho ld Ret rie v e – Specified with a held lin e number 53 () CO line n o . which i s held ( 3 digits) – Specified with a holding extension n[...]

4.2 Fea ture Number T able 146 User Manual – T o s et the ti mer for "No Answer" and "Busy/ No A nsw er " 713 () 00-99 (s econd) Call Forwarding (FWD ) for y our In comi ng Call Distr ibution Grou p – Both Call s 714 () 1 (Set) + ICD Gro up extension no. + phone no. + #/0 (Cancel ) + ICD Gro up extension no . – Outsid e Ca[...]

4.2 F eature Number T able User Manual 147 1.7.4 Connected Line I dentifica tion Re stri ction (COLR) 70 () – To s h o w 0 – T o prev ent 1 1.7.5 Calling Line Identi ficat ion Restr icti on (CLIR) 71 () – To s h o w 0 – T o prev ent 1 1.7.6 Executive Busy Overri de Deny 733 () – T o prev ent 1 – To a l l o w 0 1.7.7 Background Mu sic (B[...]

4.2 Fea ture Number T able 148 User Manual 1.9.1 D oor phon e/Door Open er Door phone Call 31 () door p hone no. (2 digits) Door Open 55 () door p hone no. (2 digits) 1.9.2 H ost PBX Exter nal Feature Acce ss (EF A) 60 () service code 1.9.3 V o ice Pr ocessi ng Syste m Call Forwarding to V oic e Mail (V oice Mai l Integration) – Both Call s 710 ([...]

4.2 F eature Number T able User Manual 149 * 1 2.1.5 O utgoing Me ssag es (OGM ) 36 () – T o reco rd 1 + OGM fl oating ex te nsion no. – T o play back 2 + OGM fl oating extension no . – T o record fr om an externa l BGM (MO H) port 31 + OGM fl oatin g extension no . – T o clear 0 + OGM fl oating extension no . 3.1.1 P e rsonal P rogramming [...]

4.3 T one 150 User Manual 4.3 T one 4.3. 1 T one While on-hook When go ing off-hook Ring T ones The f ollowing tone s are programmable allowing recogni tion of call type (Outside, I ntercom or Door phon e). T one 1 T one 2 T one 3 T one 4 Dial T ones T one 1 Nor mal 1 s 1 s[...]

4.3 T one User Manual 151 When y ou make calls T one 2 Any one o f the following f eat ures is s et: • Absen t Mess age • Background Musi c • Call Forwarding • Call Pickup Deny • Call Wa iting • Do Not Disturb • Extensi on Lock • Ex ecutiv e Busy Override Deny • Hot Line • Timed Remi nder T one 3 • After pr essing TRANS FER or[...]

4.3 T one 152 User Manual While off-hook When ta lking t o an outsi de p ar ty When setting the f eatures or pr og ramming Ringbac k T one 2 Special r ingba ck tone for DISA call Do Not Disturb (DND) T one The dial ed extension is refu sing inc oming ca lls. Indicati on T ones T one 1 Call waiti ng tone T one 2 A call is on hold l onger than the sp[...]

4.3 T one User Manual 153 T one 3 Before the following features activate: • Retri eving a held cal l • Picking up another call • P aging/An sw er ing a paging announcem ent • Answering the call through a speaker T one 4 Establishi ng or leavin g a conference T one 5 A ca ll has be en put o n hold . 1 s[...]

4.3 T one 154 User Manual[...]

User Manual 155 Inde x[...]

Index 156 User Manual A Abs ence Sett ings 68 Abs ent Message 71, 121, 146 Account 21, 12 8 Acco unt C ode En try 28, 14 3 Alte rnate Callin g — Ring /V oice 38, 149 Alte rnate Rece iving — Ring /Voice 120 Answer 20, 22, 4 6, 128 ANSWER/RELEASE Button 46 Ans wering Cal l Waiting fro m the Tele phone Com pany 59 Ans wering Cal l Waiting in t he [...]

Index User Manual 157 External Feature Access (EFA ) 21, 92, 12 8, 148 F Feature Hig hli ghts 2 Feature Num ber Tab le 143 Feature Num bers 16 Fixed B utto ns 19 FLASH/RECALL 19 Forced A nswer back Sele ction 120 FWD N/A Timer 122 FWD/DND Cycle Switch Mode 71, 78 FWD/DND Setting Mode 71, 78 FWD/DND — Intercom calls 21, 12 7 FWD/DND — Outsid e c[...]

Index 158 User Manual Q Quick Diali ng 31 R Rece ivin g C alls 44 Redi al 19, 32 Rel ease 20, 22, 4 6, 128 Remote COS Access 38, 144 Remo te E xte nsi on Lo ck 110, 148 Remote Sett ing 42, 144 Remot e Stati on Lock C ontrol — > Remo te Extens ion Lo ck 110, 14 8 Reo rder To ne 151 Requ ired Tele phone 131, 133 Restrictions 17 Ring Tone s 150 S[...]

Index User Manual 159[...]

P anasonic Consumer Electronics Compan y Division of Matsushita Electric Corporation of America One P anasonic W a y Secaucus, NJ 07094 P anasonic Sales Company Division of Matsushita Electric of Puerto Rico, Inc. A ve . 65 de Infantería, Km. 9.5 San Gabriel Industr ial P ark Carolina, Puer to Rico 00985 http://www .panasonic.com/csd Copyright: Th[...]