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Telstrat Argent manuale d’uso - BKManuals
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Telstrat Argent manuale d’uso

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Un buon manuale d’uso

Le regole impongono al rivenditore l'obbligo di fornire all'acquirente, insieme alle merci, il manuale d’uso Telstrat Argent. La mancanza del manuale d’uso o le informazioni errate fornite al consumatore sono la base di una denuncia in caso di inosservanza del dispositivo con il contratto. Secondo la legge, l’inclusione del manuale d’uso in una forma diversa da quella cartacea è permessa, che viene spesso utilizzato recentemente, includendo una forma grafica o elettronica Telstrat Argent o video didattici per gli utenti. La condizione è il suo carattere leggibile e comprensibile.

Che cosa è il manuale d’uso?

La parola deriva dal latino "instructio", cioè organizzare. Così, il manuale d’uso Telstrat Argent descrive le fasi del procedimento. Lo scopo del manuale d’uso è istruire, facilitare lo avviamento, l'uso di attrezzature o l’esecuzione di determinate azioni. Il manuale è una raccolta di informazioni sull'oggetto/servizio, un suggerimento.

Purtroppo, pochi utenti prendono il tempo di leggere il manuale d’uso, e un buono manuale non solo permette di conoscere una serie di funzionalità aggiuntive del dispositivo acquistato, ma anche evitare la maggioranza dei guasti.

Quindi cosa dovrebbe contenere il manuale perfetto?

Innanzitutto, il manuale d’uso Telstrat Argent dovrebbe contenere:
- informazioni sui dati tecnici del dispositivo Telstrat Argent
- nome del fabbricante e anno di fabbricazione Telstrat Argent
- istruzioni per l'uso, la regolazione e la manutenzione delle attrezzature Telstrat Argent
- segnaletica di sicurezza e certificati che confermano la conformità con le norme pertinenti

Perché non leggiamo i manuali d’uso?

Generalmente questo è dovuto alla mancanza di tempo e certezza per quanto riguarda la funzionalità specifica delle attrezzature acquistate. Purtroppo, la connessione e l’avvio Telstrat Argent non sono sufficienti. Questo manuale contiene una serie di linee guida per funzionalità specifiche, la sicurezza, metodi di manutenzione (anche i mezzi che dovrebbero essere usati), eventuali difetti Telstrat Argent e modi per risolvere i problemi più comuni durante l'uso. Infine, il manuale contiene le coordinate del servizio Telstrat in assenza dell'efficacia delle soluzioni proposte. Attualmente, i manuali d’uso sotto forma di animazioni interessanti e video didattici che sono migliori che la brochure suscitano un interesse considerevole. Questo tipo di manuale permette all'utente di visualizzare tutto il video didattico senza saltare le specifiche e complicate descrizioni tecniche Telstrat Argent, come nel caso della versione cartacea.

Perché leggere il manuale d’uso?

Prima di tutto, contiene la risposta sulla struttura, le possibilità del dispositivo Telstrat Argent, l'uso di vari accessori ed una serie di informazioni per sfruttare totalmente tutte le caratteristiche e servizi.

Dopo l'acquisto di successo di attrezzature/dispositivo, prendere un momento per familiarizzare con tutte le parti del manuale d'uso Telstrat Argent. Attualmente, sono preparati con cura e tradotti per essere comprensibili non solo per gli utenti, ma per svolgere la loro funzione di base di informazioni e di aiuto.

Sommario del manuale d’uso

  • Pagina 1

    Argent Terminal Adaptor - User Guide Version 1.1 Telstra Corporation Limited Page 1/29 ACN 051 775 556 Version 1.3[...]

  • Pagina 2

    Argent Terminal Adaptor - User Guide Version 1.1 Telstra Corporation Limited Page 2/29 ACN 051 775 556 The information contained in this document was correct at the time of printing. However, in order to improve its products, Telstra reserves the right to modify the details in this document at any time and without warning. Copyright© 1999 Telstra [...]

  • Pagina 3

    Argent Terminal Adaptor - User Guide Version 1.1 Telstra Corporation Limited Page 3/29 ACN 051 775 556 Table of Contents 1 INTRODUCTION 5 2 SCOPE 5 3 DESCRIPTION 5 3.1 Application 5 3.2 Definitions 6 3.3 Package Contents 6 3.4 Back Panel 7 3.5 Top Panel Seven Segment Display 8 3.6 ATA Activation Instructions 9 3.6.1 Prepare position 9 3.6.2 Connect[...]

  • Pagina 4

    Argent Terminal Adaptor - User Guide Version 1.1 Telstra Corporation Limited Page 4/29 ACN 051 775 556 4 V.24 SERIAL PORT ‘AT’ COMMANDS 21 4.1 Introduction 21 4.2 ‘AT’ Commands 21 4.3 S register settings 22 5 POTS TELEPHONE SUPPLEMENTARY FEATURES 23 5.1 Introduction 23 5.1.1 Abbreviations used in the POTS feature descriptions 24 5.2 Telepho[...]

  • Pagina 5

    Argent Terminal Adaptor - User Guide Version 1.1 Telstra Corporation Limited Page 5/29 ACN 051 775 556 1 INTRODUCTION This document is provided as a guide describing the procedures for installation, usage and maintenance of Telstra’s Argent Terminal Adaptor (ATA). It is highly recommended that a Telstra qualified technician install this product. [...]

  • Pagina 6

    Argent Terminal Adaptor - User Guide Version 1.1 Telstra Corporation Limited Page 6/29 ACN 051 775 556 3.2 Definitions The following words, acronyms and abbreviations are referred to in this document. Term Definition ATA A rgent T erminal A daptor EFTPOS E lectronic F unds T ransfer at P oint O f S ale CPE C ustomer P remises E quipment FFS F ee F [...]

  • Pagina 7

    Argent Terminal Adaptor - User Guide Version 1.1 Telstra Corporation Limited Page 7/29 ACN 051 775 556 3.4 Back Panel The ATA contains one analogue EFTPOS port (611 data phone socket), one V.24 (Serial/RS232) data port (DB25 connector), one standard analogue telephone port (RJ45 connector) and one ISDN port (RJ45 keyed connector). Figure 1: ATA Bac[...]

  • Pagina 8

    Argent Terminal Adaptor - User Guide Version 1.1 Telstra Corporation Limited Page 8/29 ACN 051 775 556 3.5 Top Panel Seven Segment Display The Seven-Segment display consists of lighted segments to display numbers 0-9 plus a dot. This shows the startup state of the ATA and on-going status of the EFTPOS connection. Displays do not relate to calls on [...]

  • Pagina 9

    Argent Terminal Adaptor - User Guide Version 1.1 Telstra Corporation Limited Page 9/29 ACN 051 775 556 Only the decimal point on the Seven Segment Display is illuminated when the configuration has been downloaded successfully by the Argent NMS, and the ATA is functioning correctly with connected EFTPOS terminals responding normally. No other codes [...]

  • Pagina 10

    Argent Terminal Adaptor - User Guide Version 1.1 Telstra Corporation Limited Page 10/29 ACN 051 775 556 3.6.4 Power-up the ATA Insert the Plugpack connector into the 12VDC socket on the ATA back panel. Whilst pressing and holding the RST button at the back of the ATA, turn the 240V power on at the power point. Release the RST button when the displa[...]

  • Pagina 11

    Argent Terminal Adaptor - User Guide Version 1.1 Telstra Corporation Limited Page 11/29 ACN 051 775 556 Next, the ATA makes a new D-Channel X.25 call to the main Argent NMS, to automatically download its configuration. “Remote Management in Progress” (Display 4) will be displayed during this process. 3.6.9 Observe the Software Download The Arge[...]

  • Pagina 12

    Argent Terminal Adaptor - User Guide Version 1.1 Telstra Corporation Limited Page 12/29 ACN 051 775 556 3.6.12 Observe that the ATA is ready and record the service details When the above steps have completed successfully, and the configuration is downloaded. There may be a 1-2 minute delay while the ATA activates software, after which the decimal p[...]

  • Pagina 13

    Argent Terminal Adaptor - User Guide Version 1.1 Telstra Corporation Limited Page 13/29 ACN 051 775 556 3.6.14 Point-to-Point Protocol (PPP) Installation PPP is used to connect to Internet or other ISDN TAs using the common Windows, Unix, Macintosh interfaces. Most commonly, it is used for Internet access. PPP over a OnRamp ® 2 B-channel can be in[...]

  • Pagina 14

    Argent Terminal Adaptor - User Guide Version 1.1 Telstra Corporation Limited Page 14/29 ACN 051 775 556 5. Click on Add 6. Tick Don’t detect my modem; I will select from list 7. Click on Next 8. Select Standard Modem Types – Standard 33600 bps Modem 9. Click on Next 10. Select the Communications port to which the ATA Modem is attached[...]

  • Pagina 15

    Argent Terminal Adaptor - User Guide Version 1.1 Telstra Corporation Limited Page 15/29 ACN 051 775 556 11. Click on Finish 12. Click on Properties 13. Set Maximum speed to 115200 14. Click on Close Your ATA Modem is now installed 3.6.15 Installing Dial-Up Network To Install Dial-Up Networking (DUN) and TCP/IP please refer to your Microsoft Install[...]

  • Pagina 16

    Argent Terminal Adaptor - User Guide Version 1.1 Telstra Corporation Limited Page 16/29 ACN 051 775 556 3.6.16 Configuring Dial-Up Networking (DUN) 1. Open My Computer from your Desktop 2. Open Dial-Up Networking 3. Double click on Make New Connection 4. Type in the name of your ISP 5. Select a device (Standard 33600 bps Modem) 6. Click Next 7. Typ[...]

  • Pagina 17

    Argent Terminal Adaptor - User Guide Version 1.1 Telstra Corporation Limited Page 17/29 ACN 051 775 556 8. Click Next 10. Click Finish 3.6.17 V.120 Setup V.120 allows a device using a serial port to connect to another remote device using a serial port. The V.120 carries the data transparently like a cable. V.120 handles transport mechanisms without[...]

  • Pagina 18

    Argent Terminal Adaptor - User Guide Version 1.1 Telstra Corporation Limited Page 18/29 ACN 051 775 556 3.7 ATA Maintenance In the case where the Argent TA fails to operate, contact your Service Provider for assistance. 3.7.1 Check the Seven Segment display Check the ATA Seven Segment Display for indication of possible fault conditions. The normal [...]

  • Pagina 19

    Argent Terminal Adaptor - User Guide Version 1.1 Telstra Corporation Limited Page 19/29 ACN 051 775 556 3.7.7 Maintenance by Telstra Telstra Service Assurance contracts are available for the ATA which can cover labour and parts for maintenance activity during contracted hours (please note that some exclusions do apply eg unfair wear & tear). Th[...]

  • Pagina 20

    Argent Terminal Adaptor - User Guide Version 1.1 Telstra Corporation Limited Page 20/29 ACN 051 775 556 3.8.4 ATA out of Warranty - with Telstra Service Assurance If an ATA, which is out of warranty, is found to be faulty and you have a Service Assurance contract, Telstra will replace the complete ATA package free of charge (if it cannot be repaire[...]

  • Pagina 21

    Argent Terminal Adaptor - User Guide Version 1.1 Telstra Corporation Limited Page 21/29 ACN 051 775 556 4 V.24 SERIAL PORT ‘AT’ COMMANDS 4.1 Introduction The Argent Terminal Adaptor (ATA) is an ISDN device with powerful features for interconnection. While the primary purpose of Argent is the delivery of transactions to centralised hosts, the AT[...]

  • Pagina 22

    Argent Terminal Adaptor - User Guide Version 1.1 Telstra Corporation Limited Page 22/29 ACN 051 775 556 AT Description ATQ0 (default) Enable result codes output to the terminal. ATQ1 Disables result codes to the terminal. ATQ2 Disable result code in answer mode only. Q Flow Control ATQ0 disables flow control ATQ1 enables XON/XOFF software flow c[...]

  • Pagina 23

    Argent Terminal Adaptor - User Guide Version 1.1 Telstra Corporation Limited Page 23/29 ACN 051 775 556 Register Description allows multiple phone numbers on an ISDN service. S59 ISDN connection status can only be read ATS59? Returns 0 for connection not synchronised to Telstra network ATS59? Returns 1 for connection ready for calls. S60 B Channel [...]

  • Pagina 24

    Argent Terminal Adaptor - User Guide Version 1.1 Telstra Corporation Limited Page 24/29 ACN 051 775 556 5.1.1 Abbreviations used in the POTS feature descriptions [...] Square brackets indicate that the enclosed item is optional DN Destination number DT Dial Tone OH Off Hook RH Replace Handset when condition detected by ATA RR Recall signal from tel[...]

  • Pagina 25

    Argent Terminal Adaptor - User Guide Version 1.1 Telstra Corporation Limited Page 25/29 ACN 051 775 556 5.2 Telephone Port (POTS) Features 5.2.1 Call Waiting (CW) Call Waiting is an Easycall ™ feature so the customer can detect the presence of another call, while a call is in progress. a Turn Call Waiting on: OH DT * 43 # RSP RH b Turn Call Waiti[...]

  • Pagina 26

    Argent Terminal Adaptor - User Guide Version 1.1 Telstra Corporation Limited Page 26/29 ACN 051 775 556 If you do not have access to a computer, you can enable CLIR on a permanent basis using the following handset commands: a Enable CLIR for the port to which the handset is connected OH DT #8#1# RH b Disable CLIR for the port to which the handset i[...]

  • Pagina 27

    Argent Terminal Adaptor - User Guide Version 1.1 Telstra Corporation Limited Page 27/29 ACN 051 775 556 5.2.5 Call Forward Call forward allows calls to be forwarded to any other telephone including mobiles either immediately, when busy or if the call is not answered. 5.2.5.1 Call Forward Immediate or Unconditional Call Forward Immediate also called[...]

  • Pagina 28

    Argent Terminal Adaptor - User Guide Version 1.1 Telstra Corporation Limited Page 28/29 ACN 051 775 556 All voice phone calls and data calls will be answered if a telephone number is not entered into the AT command registers. Once an MSN telephone number is entered, the ATA will use this number and only receive calls received for this specific tele[...]