Toshiba DKT3000 manuale d’uso

The fr equency of the sounds pr oduc ed by a bottl enose dolphin ranges fr om 0.25 to 150 KHz. The l ow er fr equency vocalisa tions (ab 0.25 to 50 kHz) pr obabl y function mainl y in social c ommunication. Social signals hav e their most ener gy at fr equencies l ess than 40kHz. Higher fr equency clicks (40 t o 150 kHz) pr obabl y ar e used primar[...]

October 2002 TOSHIBA Telecoms Division DKT3000/2000-Series Digital T elephone User Guide Digital Business T elephone Systems[...]

Publication Inf ormation T oshiba Information Systems (UK) Ltd. reserves the righ t to change any of this information incl uding, but not limited to, product characteristics and operating specificatio ns, without prior notice. It is intended that the information co ntained within this manual is correct at the time of going to print, howeve r all li[...]

Strata CTX DKT3000/2000-Series Digital T elephone October 2002 i Contents Introduction Organisation .................................................................................................................. ................ vii How to Use This Guide ............................................................................................[...]

ii Strata CTX DKT3000/2000-Series Digital T elephone Oc tober 2002 Contents Which Outgoing/Incoming Call Fe atures Do I Have? ............................................................. 10 Making a Call ................................................................................................................. ............... 11 Hot Dialling[...]

Strata CTX DKT3000/2000-Series Digital T elephone October 2002 iii Contents Voluntary Account Codes (Ver ified/Non-Veri fied) ................................................................. 26 Automatic Busy Redial ......................................................................................................... ........ 27 Automatic Callb[...]

iv Strata CTX DKT3000/2000-Series Digital T elephone Oc tober 2002 Contents All Call Pa ge ................................................................................................................. ............ 48 Emergency Pa ge ................................................................................................................ [...]

Strata CTX DKT3000/2000-Series Digital T elephone October 2002 v Contents Chapter 6 DADM/DSS Console DADM .......................................................................................................................... ................ 79 Buttons and LEDs ....................................................................................[...]

vi Strata CTX DKT3000/2000-Series Digital T elephone Oc tober 2002 Contents[...]

Strata CTX DKT3000/2000-Series Digital T elephone October 2002 vii Intr oduction This user guide describes how to use the 3000-seri es and 2000-series digital phones for Strata CTX systems. Also discussed are Digital Add-on Modu les (DADMs) and the Direct Station Selection (DSS) Console. Organisation ♦ Chapter 1 – The Grand T our provides an ov[...]

viii Strata CTX DKT3000/2000-Series Digital T elephone Oc tober 2002 How to Use This Guide Introd uction How to Use This Guide This guide provides in-depth in struction s for the DKT3000- and DKT2000-series digital t elephones and their features. Most telephone users can use the “Strata CTX 3000/2000-series Digital T elephone Quick Refer ence Gui[...]

Strata CTX DKT3000/2000-Series Digital T elephone October 2002 ix Introduction Related Documents/Media Related Documents/Media Note Some documents listed he re may appear in differen t versions on the CD-ROM or in print. T o find the most current version, check the version/date in th e Publication Information on the back of the document’ s title [...]

x Strata CTX DKT3000/2000-Series Digital T elephone Oc tober 2002 Related Documents/Media Introd uction[...]

Strata CTX DKT3000/2000-Series Digital T elephone October 2002 1 The Grand T our 1 This chapter familiarises you with DKT3000-series and DKT2000-series di gital speakerphones (model numbers appear on the bottom of your telephone). DKT3000-series T elephones The DKT3000-series models include: ♦ DKT3010-S 10-button ♦ DKT3020-S 20-but ton (shown o[...]

2 Strata CTX DKT3000/2000-Series Digital T elephone Oc tober 2002 DKT3000-seri es T elephones The Grand T our DKT3020-SD T elephon e 5649 Dial Pad Handset Red/Green LED Indicators Fixed Buttons Page Scroll Mode Feature Msg Mic Redial Spdial Spkr Cnf/Trn Hold Vol LCD Display LCD Control Buttons/ Soft Keys Flexible Buttons (also known as Programmable[...]

Strata CTX DKT3000/2000-Series Digital T elephone October 2002 3 The Grand T our DKT3000-ser ies T elephones Fixed Buttons The fixed buttons on your dial p ad enable you to perform standard functions quickly and easily . These buttons are described in Chapter 2 – The Basics . Flexib le Buttons Y our telephone can have 10, 14, or 20 Flexible Butto[...]

4 Strata CTX DKT3000/2000-Series Digital T elephone Oc tober 2002 DKT2000/2500-serie s T elephones The Grand T our ♦ Mode is generally used as a Soft Key . ♦ Pressing Pa g e switches you from the Call Forward (CF) display to the User Name display . ♦ Pressing Scr oll advances you through info rmation. ♦ Fe at u r e will be used in the futur[...]

Strata CTX DKT3000/2000-Series Digital T elephone October 2002 5 The Grand T our DKT2000/2500-series T eleph ones DKT2020-SD T elephone Fixed Buttons The fixed buttons on your tele phone enable you to perform stan dard functions quickly and easily . These buttons are described in Chapter 2 – The Basics . 5972 Dial Pad Handset Red/Green LED Indica[...]

6 Strata CTX DKT3000/2000-Series Digital T elephone Oc tober 2002 DKT2000/2500-serie s T elephones The Grand T our Flexib le Buttons All Flexible Buttons must be pr ogrammed fo r your telephone in system programming an d vary for individual telephones. If a button does not appear on your display or tele phone keystrip label, see your CTX System Adm[...]

Strata CTX DKT3000/2000-Series Digital T elephone October 2002 7 The Grand T our DKT3500 T er minal Overview DKT3500 T erminal Over vie w ♦ DKT3524F-SD ♦ DKT3524F-S ♦ DKT3512F-SD ♦ DKT3512F-S The above models offer a dif ferent cosmetic st yling but operate in mu ch the same way as the DKT3000 series terminals. DKT3512F-S DKT3512F-SD[...]

8 Strata CTX DKT3000/2000-Series Digital T elephone Oc tober 2002 DKT3500 T er minal Overview The Grand T our DKT3524F-S DKT3524F-SD Ke y Differences The main differences between the 3000-series and the 3500-series terminals are: Button Assignments Flexible Buttons: These have the 10 lig ht grey keys to the right hand side of the Flexible Buttons. [...]

Strata CTX DKT3000/2000-Series Digital T elephone October 2002 9 The Basics 2 This chapter shows you the ba sic operation of your DKT3000 -series or DKT2000-series telep hone. Important! The text in this chapter applies to bo th the DKT3000-series and DKT2000-series telephones, unless otherwise noted. Impor tant - Read First Be sure to check with y[...]

10 Strata CTX DKT3000/2000-Series Digital T elephone Oc tober 2002 Impor tant - Read First The Basics Which Outgoing/Incoming Call Features Do I Have? Check mark here which outgoing /incoming features you have on your system. ❐ Automatic Line Selection (ALS): When making outgoing calls, you have ALS if when you lift the handset or press Spkr you [...]

Strata CTX DKT3000/2000-Series Digital T elephone October 2002 11 The Basics Making a Call Making a Call There are three ways to originate a call from your digital telephone: Hot Dialling 1. T o make a call using Hot Dialling, dial t he number . When you start to dial, the extension button, Spkr and Mic LEDs light. Digits display as they are dialle[...]

12 Strata CTX DKT3000/2000-Series Digital T elephone Oc tober 2002 Answ ering a Call The Basics Ans wering a Call There are several ways to answer a call: Handset ➤ If your telephone is programmed for Ring ing Li ne Preference, pick up the handset and the telephone automatically answers the ringing line. ➤ If not, press the button associated wi[...]

Strata CTX DKT3000/2000-Series Digital T elephone October 2002 13 The Basics Message Waiting Message W aiting Use your Msg LED/button and LCD to see/retrieve message(s). An extension can receive up to four simultane ous Message W aiting indica tions and LCD messages. One message is reserved for the Message Center . Y our telephone can be programmed[...]

14 Strata CTX DKT3000/2000-Series Digital T elephone Oc tober 2002 Microphone The Basics T urning On/Off Message W aiti ng LED on Another Extension If you call an extension and it’ s busy or there is no answer, you can light that extension’ s Message W aiting LED and enable that extension to call you back. 1. Dial an internal extension. Y ou he[...]

Strata CTX DKT3000/2000-Series Digital T elephone October 2002 15 The Basics Call T ransfe r Call T ransfer 1. While on a call, press Cnf/T r n . Y our Lin e LED flashes green and you he ar internal dial tone. 2. Dial the extension where the call will be transferred. Y ou can remain on the line and announce the call or immediately “blind transfer[...]

16 Strata CTX DKT3000/2000-Series Digital T elephone Oc tober 2002 Conference Calls The Basics Conference Calls Y ou can conference together up to eight parties (inc luding your own) - with up to six parties b eing external network lines. The actual number of co nference parties with acceptable volume levels depends on the local and far end telepho[...]

Strata CTX DKT3000/2000-Series Digital T elephone October 2002 17 The Basics Conf erence Calls Adding Voice Mail to a Conference The Conference Master can add voice mail to a conference. This feature enab les participants in a conference to listen to or leave a voi ce mail message during one telephone call. ➤ T o add V o ice Mail to a confer ence[...]

18 Strata CTX DKT3000/2000-Series Digital T elephone Oc tober 2002 Hold The Basics Hold 1. T o pla ce a call on hold, press Hold . Y our LCD shows the line on hold. The held Line’ s LED fla shes green while appearances of the line at other stations flash red. ♦ T o return to the held call, press the held Line button. ♦ If you do not return to[...]

Strata CTX DKT3000/2000-Series Digital T elephone October 2002 19 The Basics V olume Control V olume Control ➤ T o adjust the handset volume ➤ Press the Vo l ▲ to increase volume and Vo l ▼ to decrease volume during the ca ll. When you hang up, the volume retu rns to the default setting. ➤ T o adjust the speaker volume for int ernal/exter[...]

20 Strata CTX DKT3000/2000-Series Digital T elephone Oc tober 2002 LCD Contrast Adjustments The Basics[...]

Strata CTX DKT3000/2000-Series Digital T elephone October 2002 21 Ad v anced Operation 3 This chapter gives you more details about your DKT3000-series or DKT2 000-series telephone’ s advanced functions. Using Y our LCD If your telephone has an LC D, use this section to lear n more about its functions. In its idle state, the LCD is a desk clock an[...]

22 Strata CTX DKT3000/2000-Series Digital T elephone Oc tober 2002 Soft K e ys Adv anced Oper ation Soft K eys When Soft Keys are on, they replace the functions on the Mode , Pag e , Scroll and Fe a t u r e buttons below the LCD. ( Fe a t u r e is a future feature for DKT30 00-series phones only .) The following table defines Soft Key Prompts. T ab[...]

Strata CTX DKT3000/2000-Series Digital T elephone October 2002 23 Adv anced Operation Soft K e ys Soft Ke y Example When the Soft Key prompts appear on the LCD, the LCD Control Button just below the prompt of fers access to that feature. Here’ s an example of how Soft Keys work. 1. When an outside call is in progres s, the LCD appears as shown on[...]

24 Strata CTX DKT3000/2000-Series Digital T elephone Oc tober 2002 Advisory Messages Adv anced Oper ation Ad visor y Messages Advisory messaging enables you to store an info rmative message for LCD telephones that call your telephone. The messages can be up to 16 charac ters long. The Strata CTX provides a number of stored messages, shown in the ta[...]

Strata CTX DKT3000/2000-Series Digital T elephone October 2002 25 Adv anced Operation Account Code Calls Account Code Calls Account Codes (Forced or V oluntary) can be used for a variety of r easons including billing, tracking, and line restriction applications. A ccount Codes are assigned in the system as a fixed length (default is six digits) and[...]

26 Strata CTX DKT3000/2000-Series Digital T elephone Oc tober 2002 Account Code Calls Adv anced Oper ation V ol untary Account Codes (V erified/Non-V erified) V oluntary Account Codes are optional. They can be entered during a call and are used for tracking selected calls using Station Message Detail Report (SMDR) call detail recording option. If t[...]

Strata CTX DKT3000/2000-Series Digital T elephone October 2002 27 Adv anced Operation A utomatic Busy Redial A utomatic Busy Redial After reaching a busy outside number , you can activ ate Automatic Busy Redial so that the system automatically redials the number at regular intervals. The system repeats the redial until the destination is no longer [...]

28 Strata CTX DKT3000/2000-Series Digital T elephone Oc tober 2002 Au tomatic Callbac k Adv anced Oper ation A utomatic Callbac k When you reach a busy station, yo u can set Automatic Callback to ha ve the system monitor the busy extension and notify you when it becomes idle. Automatic Callback can also place you in queue for an available outside l[...]

Strata CTX DKT3000/2000-Series Digital T elephone October 2002 29 Adv anced Operation Background Music Bac kground Music Y ou can set backgro und music over your teleph one speaker or over external speakers. Up to 16 different music sources can be applied to the Stra ta CTX system: the first source is Quiet T one, all others can be music or record [...]

30 Strata CTX DKT3000/2000-Series Digital T elephone Oc tober 2002 Call Forw ard Adv anced Oper ation Call Forwar d System System Call Forward (which is set in Programmin g) automatically directs calls to a predefined location, such as V oice Mail. Se e your CTX System Administrator to determine which type of Call Forward you have, as well as the C[...]

Strata CTX DKT3000/2000-Series Digital T elephone October 2002 31 Adv anced Operation Call Forw ard Call Forward Settings ♦ Call Forward All Calls – Forwards all calls immediately . ♦ Call Forward Busy/Do Not Disturb – Forwards calls immediately when your extension is busy or in Do Not Disturb (DND) mode. In T one-first systems, if your (PD[...]

32 Strata CTX DKT3000/2000-Series Digital T elephone Oc tober 2002 Call Forw ard Adv anced Oper ation Station Call Forwar d Procedures The following table contains Call F orward Button sequences. Y ou can do a Call Forward function by , one, entering the button sequence as described, or two, by programmi ng a Fle xible Button to perform the sequenc[...]

Strata CTX DKT3000/2000-Series Digital T elephone October 2002 33 Adv anced Operation Call Forw ard T able 2 Call Forwar d Procedure Feature Button Sequence Call Forwar d Any Call - Internal and Incomi ng Line Calls: F orwards any call, whethe r an inter nal call or in coming line call. All Calls Extension (Ext.) b utton + #6011 (T one) + Destinati[...]

34 Strata CTX DKT3000/2000-Series Digital T elephone Oc tober 2002 Call Histor y Adv anced Oper ation Call History Incoming calls with Caller ID or ANI information can be optionally re corded into a rolling list for the station where the call is ringing. The call is placed in the list along with the numb er, name (if provided), time and date of the[...]

Strata CTX DKT3000/2000-Series Digital T elephone October 2002 35 Adv anced Operation Call P ar k Orbits Call P ark Orbits The Call Park feature enables you to hold a call temporarily in a loca tion other than your telephone. These areas are called orbits. Y ou or another telephone user can re trieve a parked call from its orbit by specifying the o[...]

36 Strata CTX DKT3000/2000-Series Digital T elephone Oc tober 2002 Call Pickup Adv anced Oper ation ➤ To p a r k a c a l l 1. While on a call, press Par k in Orbit ...or Cnf/T r n + #33 . The LED flashes gree n (consultation-hold). 2. Specify the Park Orbit using one of the follo wing: ♦ Press * and the system automatically sel ects a General P[...]

Strata CTX DKT3000/2000-Series Digital T elephone October 2002 37 Adv anced Operation Call Pickup Call Pic kup This feature picks up Internal (station to station) , Group Page, and All Call Page calls. If these types of calls occur at the same time, the pickup priority is station-to-station and then Page calls in the order of occurrence. In some sy[...]

38 Strata CTX DKT3000/2000-Series Digital T elephone Oc tober 2002 Call W aiting Advanced Operation Notes ♦ The Primary extension number is the directory nu mber by which the tele phone set is defined. Other , non-primary extension numbers may also appear on the telephon e. By convention, the Primary extension number is assigned to th e first but[...]

Strata CTX DKT3000/2000-Series Digital T elephone October 2002 39 Adv anced Operation Direct Inward System Acces s (DISA) Direct Inwar d System Access (DISA) Outside callers with touch tone te lephones can call in to lines programmed for Direct Inward System Access (DISA) and dial an extension or outgoing lin e without going through an attendant or[...]

40 Strata CTX DKT3000/2000-Series Digital T elephone Oc tober 2002 Distinctive Ringing Ad vanced Operation Distinctive Ringing 1. Press #9876 to enter User Programming Mode. 2. Press a Line button. The Line LED is steady green. Note The INT key should be pressed. “External Call” w ill appear in the LCD display . Press the HOLD button to toggle [...]

Strata CTX DKT3000/2000-Series Digital T elephone October 2002 41 Adv anced Operation Do Not Disturb ➤ T o activate DND on your Primary extension ➤ Press Do Not Disturb or #6091 (hear Success T one). The LED lights steady red and DND mode is activated fo r the en tire station. ➤ T o activate DND on a non-Primary extension ➤ Press the desire[...]

42 Strata CTX DKT3000/2000-Series Digital T elephone Oc tober 2002 Door Lock(s) Adv anced Oper ation Door Loc k(s) Y our telephon e may have Unlock Door button(s). Each Unlock Door button is programmed to unlock a specific door . Check with your CTX System Administrator to find out the locations of your system’ s door phones and record them below[...]

Strata CTX DKT3000/2000-Series Digital T elephone October 2002 43 Adv anced Operation Door Phone(s) Door Phone(s) Door phones can be used to call phones selected in system programming. When a door phone calls, you hear a distinctive ringing ton e, one or five times (set in system programming). Y ou can also call a door phone and mon itor the surrou[...]

44 Strata CTX DKT3000/2000-Series Digital T elephone Oc tober 2002 Emergency Ringdown Adv anced Oper ation ➤ T o call/monitor a door phone 1. With the handset off-hook, press an extension button. Y ou hear dial tone and th e LED flashes green (in-use). 2. Press #15 (hear three tone bursts), then enter the door phone number (01~24, depending on sy[...]

Strata CTX DKT3000/2000-Series Digital T elephone October 2002 45 Adv anced Operation Off-hook Call Announce Off-hook Call Announce Off-hook Call Announce (OCA) enables you to complete a call to a busy digital telephone. Y our telephone must be pro grammed to either announce automatically or to announce after you press a button on your dial p ad. T[...]

46 Strata CTX DKT3000/2000-Series Digital T elephone Oc tober 2002 Override Calls Advanced Operation Override Calls The available override features are: Busy Override Ring Over Busy Override enables you to send a muted ring tone to a busy station to indicate a call is waiting. The Busy Override (BOV) muted ring can be programmed fo r each station t[...]

Strata CTX DKT3000/2000-Series Digital T elephone October 2002 47 Adv anced Operation Override Calls Executive Override Executive Override enables you to enter an e stablished conversa tion. Y our telephone can also be programmed to block Executive Override from other telephones. ➤ T o perform Executive Override ➤ After reaching a busy station,[...]

48 Strata CTX DKT3000/2000-Series Digital T elephone Oc tober 2002 P aging Advanced Operation Privacy Override This feature enables you to enter an established call on a line you share with an other telephon e. Up to two station users can enter an existing Exchange line- to-station call (i.e., up to three stations can be connected to an Exchange li[...]

Strata CTX DKT3000/2000-Series Digital T elephone October 2002 49 Adv anced Operation Privacy ➤ T o make an All Call Page 1. W ith the handset of f-hook, press All Call Page ...or extension + #30 . This pages all telephones in the All Ca ll Page Group but, depending on system programming, you m ay or may not page externa l speakers. 2. Make your [...]

50 Strata CTX DKT3000/2000-Series Digital T elephone Oc tober 2002 Redial Advanced Operation ➤ T o use Privacy Rele ase ➤ While on an Exchange line call, press Privac y Release . The LED lights red. The outside line flashes at all appearances. When another station user enters the outside line call by pressing a common outside Line , the Privacy[...]

Strata CTX DKT3000/2000-Series Digital T elephone October 2002 51 Adv anced Operation Speed Dial Making a Call Using Speed Dial There are three ways to begin a Speed Dial Call. 1. Dial * ...or press Spdial on a DKT3000-series telep hone ...or press the Speed Dial feature key on any DKT . 2. Dial the Station or Sy stem Speed Dial Numb er . Station S[...]

52 Strata CTX DKT3000/2000-Series Digital T elephone Oc tober 2002 Speed Dial Ad vanced Operation ➤ T o store a Station Speed Dial Number using an Access Code 1. Dial #66 . The display shows “SPEED DIAL” and you hear Entry T one. 2. Dial the Station Speed Dial number (100~199). The LCD shows your digits and you hear Entry T one. Note Selected[...]

Strata CTX DKT3000/2000-Series Digital T elephone October 2002 53 Adv anced Operation T one/Pulse Diall ing The numbers are defined in Ta b l e 4 : T one/Pulse Dialling W ith some older Exchangess, y ou may have to make calls on outside lines prog rammed for rotary dial pulses. This feature enables you, while on these lines, to switch to tone dial [...]

54 Strata CTX DKT3000/2000-Series Digital T elephone Oc tober 2002 V oice Mail - Direct T ransf er Adv anced Oper ation V oice Mail - Direct T ransfer The Strata CTX enables you to tran sfer a call directly to a voice ma ilbox without first ringing that person’s telephone. ➤ T o transfer a call dir ectly to V oice Mail (VM) 1. While on a call, [...]

Strata CTX DKT3000/2000-Series Digital T elephone October 2002 55 Adv anced Operation V oice Mail Soft Ke ys T able 6 Soft Keys for CTX Digital T elephones DKT 3014 SDL DKT 3010 SD DKT 3020 SD DKT 2010 SD DKT 2020 SD V oice Mail Functions ACCEPT Confirm automatic copy destination ADD ADD ADD Create a Guest Mailbox ADD DESTS Additional Destinations [...]

56 Strata CTX DKT3000/2000-Series Digital T elephone Oc tober 2002 V oice Mail Soft Ke ys Adv anced Operation DND DND DND Change Do Not Disturb (On/Off) ENABLE/DISABLE Enable/Disabl e: • Notification template (toggle) • Automati c copy END TIME Set copy End T ime FOLDERS FLDR New/Saved message folder FORW ARD FWD FWD Forward the cur rent messag[...]

Strata CTX DKT3000/2000-Series Digital T elephone October 2002 57 Adv anced Operation V oice Mail Soft Ke ys PREVIOUS Play the Previous me ssage PREV MENU PREV Return to previous menu REC COMMENT COMM COMM Record a list Comment RECORD REC REC Record REENTER Re-enter automatic copy destination REENTER NAM REDO REDO Re-enter name or Exit REPLA Y Repl[...]

58 Strata CTX DKT3000/2000-Series Digital T elephone Oc tober 2002 Call Recording Adv anced Oper ation Call Recor ding While on an active call, a station user can record the co nversation and store it in a Stratagy ES voic e mailbox. Recordings can also b e paused or restarted. Depending upon your System Admin istrator , you are given either a manu[...]

Strata CTX DKT3000/2000-Series Digital T elephone October 2002 59 Adv anced Operation Call Recording ➤ T o record a call 1. W ith a call in progress, press Record . If you are using the auto method , the Record LED flashes rapidly and the re is approximately a one second interval (in extreme busy conditions, up to fi ve seconds) befo re the recor[...]

60 Strata CTX DKT3000/2000-Series Digital T elephone Oc tober 2002 Call Recording Adv anced Oper ation[...]

Strata CTX DKT3000/2000-Series Digital T elephone October 2002 61 DKT3014 LCD Features 4 This chapter shows how to use the DKT3014-SDL (s hown below) large screen directory display and individual name searches. DKT3014-SDL T elephone 5908 Msg Mic Redial Spdial Spkr Cnf/Trn Hold Vol Feature Scroll Mode Page FEB 19 MONDAY 12:00 FRED S NO. 3371 DIRECT[...]

62 Strata CTX DKT3000/2000-Series Digital T elephone Oc tober 2002 Director y and Speed Dial Listings DKT3014 LCD Features Directory and Speed Dial Listings The directory menu (idle state) is shown below . Direct Station Selection This option displays all named st ations in alphabetical order . 1. Pre ss the DIRECT SS Soft Key to view the first scr[...]

Strata CTX DKT3000/2000-Series Digital T elephone October 2002 63 DKT3014 LCD Features Directory and Speed Dia l Listings System Speed Dial and P ersonal Speed Dial Using System Speed Dial and Personal Speed Dial is very similar to using Direct Station Selection, described above. 1. Press the Soft Key next to SYSTE M SD or PERSONAL SD to view the f[...]

64 Strata CTX DKT3000/2000-Series Digital T elephone Oc tober 2002 Director y and Speed Dial Listings DKT3014 LCD Features Alphanumeric Entry Y ou can enter alphanumeric characters from the dial pad to refine a name search in the Internal or External Directory (see example below and Ta b l e 7 ). If you entered “B,” all nam es beginning with ?[...]

Strata CTX DKT3000/2000-Series Digital T elephone October 2002 65 DKT3014 LCD Features Directory and Speed Dia l Listings ➤ T o add a space or move one char acter to the right, press the RIGHT So ft Key . ➤ T o backspace (del ete previous character), press the LEFT Soft Key . ➤ T o cycle back to the first le tter , continue pressing the LEFT [...]

66 Strata CTX DKT3000/2000-Series Digital T elephone Oc tober 2002 Director y and Speed Dial Listings DKT3014 LCD Features[...]

Strata CTX DKT3000/2000-Series Digital T elephone October 2002 67 User Pr ogramming 5 User programming enables you to change your telephone’ s layou t/registration and other settings. W ith user programming yo u can re-define Flexible Buttons to perform other function s. ♦ Enter numbers in your person al Speed Dial list ♦ Program One T ouch a[...]

68 Strata CTX DKT3000/2000-Series Digital T elephone Oc tober 2002 Flexib le Button Codes User Programming ♦ Call Forward – Users can set the Call Forward (CF) destination and CF-No Answer Timer for the CF buttons. ♦ One T ouch – Users can set speed dial and cu stom feature access c ode sequences for One T ouch buttons. ♦ Background M usi[...]

Strata CTX DKT3000/2000-Series Digital T elephone October 2002 69 User Programming Flexible Button Codes Setting/Changing a Flexible Button’ s Function 1. Press #9876 to enter User Programming Mode. 2. Press Hold . 3. Press the Flexible Button to set or change. 4. Enter the Flexible Button Code (see Ta b l e 8 ), plus any optional parameters. 5. [...]

70 Strata CTX DKT3000/2000-Series Digital T elephone Oc tober 2002 One T ouch Buttons User Programming One T ouc h Buttons One T ouch buttons can be used for storin g frequently used features or dialled numbers, such as Speed Dial numbers (use Speed Dial Codes to store additional numbers). One- touch buttons can be preassigned to your telepho ne ?[...]

Strata CTX DKT3000/2000-Series Digital T elephone October 2002 71 User Programming One T ou ch Buttons T o Use a One T ouch Button ➤ Press the One T ouch button. Setting/Changing a P ersonal Speed Dial Code See “Storing a Station Speed Dial Number” on page 51 . T able 9 Special Characters Entry Meaning * + Hold Indicates “stop . ” The One[...]

72 Strata CTX DKT3000/2000-Series Digital T elephone Oc tober 2002 F e ature Code s User Programming Feature Codes Feature Access Codes are ente red as a sequence on your telep hone to use a particular fea ture. T able 10 Feature Access Codes Feature Feature Access Code Sequences Account Code Cnf/T r n + #46 + Account code digits Attendant Console [...]

Strata CTX DKT3000/2000-Series Digital T elephone October 2002 73 User Programming F eatur e Codes Call Forwar d Any Call - Set fo r Another Station All Call Ext. button + #6012 + ext. no . + P ass Code + # + Dest. No . + # Busy Ext. b utton + #6022 + ext. no . + P ass Code + # + Dest. No . + # No Ans wer Ext. button + #6032 + e xt. no . + Pass Cod[...]

74 Strata CTX DKT3000/2000-Series Digital T elephone Oc tober 2002 F e ature Code s User Programming On hold - Remote Retrie ve Ext. butto n + #5#72 + Re mote Ext. No. On hold - Outside line Retrie ve Ext. butt on + #5#73 + L ine on hold On hold - Directed Extension Retr iev e Ext. butto n + #5#74 + Ext. No . on hold Incoming - Any External Call Ex[...]

Strata CTX DKT3000/2000-Series Digital T elephone October 2002 75 User Programming F eatur e Codes Messaging - Advisory Advisory Message - Activation #411 + Message No . Advisory Message - Cancellation #412 Network Access Code (Priv a te Network) 8 + Private Network No . Night Ring Answer #5 #39 Off-hook Call Anno unce (Manual Mode) Vo i c e F i r [...]

76 Strata CTX DKT3000/2000-Series Digital T elephone Oc tober 2002 F e ature Code s User Programming Speed Dial Register #66 Station (00~99) * 1 + Index N umber (0 0 ~ 9 9 ) System * 2 + Index N umber ( 0 0 0 ~0 9 9 ) * 3 + Index N umber ( 1 0 0 ~1 9 9 ) * 4 + Index N umber ( 2 0 0 ~2 9 9 ) * 5 + In de x N um be r (3 00~399) * 6 + Index N umber ( 4[...]

Strata CTX DKT3000/2000-Series Digital T elephone October 2002 77 User Programming LED Indicator Details LED Indicator Details Each line and feature butto n has a LED next to it wh ich i ndicates the status of the line or feature associated with the button. Line LEDs light red or green and flash at varying rates to indicate call status (see Ta b l [...]

78 Strata CTX DKT3000/2000-Series Digital T elephone Oc tober 2002 LED Indicator Details User Programming[...]

Strata CTX DKT3000/2000-Series Digital T elephone October 2002 79 D ADM/DSS Console 6 This chapter provides an overvi ew of the following two optional units and describes the features, buttons and associated LEDs. There’ s a 3000-serie s and 2000-series mode l for each of these units. ♦ Digital Add-on Module (DADM) – adds 20 line/feature butt[...]

80 Strata CTX DKT3000/2000-Series Digital T elephone Oc tober 2002 DA D M DADM /DSS Console Buttons and LEDs The buttons can be programmed for Direct Station Selection (DSS), outside line access, and St ation or System Speed Dial. Directory Numbers or other func tions cannot be assigned to DADMs. Each DSS button and Line button has an LE D that pro[...]

Strata CTX DKT3000/2000-Series Digital T elephone October 2002 81 D ADM/DSS Console DSS Console DSS Console The Direct Station Selection (DSS) console operates alongside of a digital telephone to provide 60 additional but tons. The 3000-series telephone req uires a 3000-series DSS; the 20 00-s eries telephone requires a 2000-series DSS. An examp le[...]

82 Strata CTX DKT3000/2000-Series Digital T elephone Oc tober 2002 DSS Console D ADM/DSS Console Calling a Station ➤ T o call a station’ s extension from either a DSS console or a DADM, press the DSS associated with the station. A station call with a DSS button can be made on-h ook or off-hook, and with V oice First or T on e signalling. After [...]

Strata CTX DKT3000/2000-Series Digital T elephone October 2002 83 D ADM/DSS Console DSS Console Call T ransfer with Camp-on Y ou can transfer a call to a busy station from either a DSS console or an DADM. Use the DSS to transfer the call, even though the DSS LED associated with the station you are “transferring to” is red. ➤ T o transfer call[...]

84 Strata CTX DKT3000/2000-Series Digital T elephone Oc tober 2002 DSS Console D ADM/DSS Console Pag i n g Y ou can make an announcement page to a group of telephone speakers selec ted in system programming with All Call P a ge on the DSS console. SD (if programmed) on either the DSS console or the DADM can be use d for page announce ments. See “[...]

Strata CTX DKT3000/2000-Series Digital T elephone October 2002 85 Centre x Application A Y our system may be equipped with the Centrex Ap plication, which enhances its feature capability when installed behind a Centrex or PBX system. Y o ur telephone may have access to one or more of the enhanced Centrex features listed below: Fle xible Directory N[...]

86 Strata CTX DKT3000/2000-Series Digital T elephone Oc tober 2002 Ringing Repeat Centre x Application Ringing Repeat The distinctive ring patterns available in your Cent rex system are automatica lly repeated w ith your digital telephone, enabling you to answer appropriately for either outside, inside or callback calls. Dela yed Ringing Outside li[...]

Strata CTX DKT3000/2000-Series Digital T elephone October 2002 87 Button Labels B All Flexible Buttons must be programmed for your telephone in system pr ogramming and vary for individual telephones. If a bu tton does not appear on your display or telephone keystrip label, see your CTX System Administra tor for button assignments. The button labels[...]

88 Strata CTX DKT3000/2000-Series Digital T elephone Oc tober 2002 Delay ed Ringing Button La bels Call F rwd No Ans wer Call Forward-No Answer – Press to forward calls to another station or voice mail device when your station is not answered afte r 8~60 seconds (set at your station). Call Frwd External Call Forward-External – Press to forward [...]

Strata CTX DKT3000/2000-Series Digital T elephone October 2002 89 Button Labels Dela yed Ringing Record Record to V oice Mail – Press to record current conv ersation to voice mailbox. Release and Ans Release and Answer – Press to disconnect or complete the transfer the current outside or extension call and automatically answ e r the new incomin[...]

90 Strata CTX DKT3000/2000-Series Digital T elephone Oc tober 2002 Delay ed Ringing Button La bels[...]

Strata CTX DKT3000/2000-Series Digital T elephone October 2002 A-1 Notes to User s Step 1: Saf ety Appr ov al T oshiba Information System (U.K.) Ltd declare th at the Strata CTX complies with the EEC’ s L VD directive, (Directive No. 73/23/EEC). The product has been assessed and found to comply with EN60950:2000. The notes listed below form pa rt[...]

A-2 Strata CTX DKT3000/2000-Series Digital T elephone Octob er 2002 Saf e ty Appro val Notes to Users SEL V BSIS1A F or connection of V o ice Mail and Call Logging Equipme nt. RS232 por ts. TNV3 RSTU1F For connection of approv ed 2 wire devices. TNV3 RSTU3F/ASTU1F F or connecti on of approv ed 2 wire devices. TNV3 PCOU2F/PCOUS2F RCOU/RCOS/ RCOUS F [...]

Strata CTX DKT3000/2000-Series Digital T elephone October 2002 A-3 Notes to Users EU Compliance Any peripheral apparatus connected to the above ports must have the same EN60950 classification. ie. ♦ SEL V ports must only be connected to SEL V type ports. ♦ TNV ports must only be connected to TNV ty pe ports. 1-3. The Strata CTX670 system must b[...]

A-4 Strata CTX DKT3000/2000-Series Digital T elephone Octob er 2002 EU Compliance Notes to Users The notes listed below form part of the products’ compliance w ith the aforemen tioned European Norm. T o ensure EU compliance the system must insta lled in accordance with the instructions in the “Installation and Main tenance” manual. In order t[...]

Strata CTX DKT3000/2000-Series Digital T elephone October 2002 A-5 Notes to Users T ype Approval Step 3: T ype Appr ov al T oshiba Information Systems (UK ), Lt d, (TIU), hereby declares that the Strata C TX product complies with the requirements of the EC Directive 1999/5 /EC, (aka Radio & T e lecommunications T erminal Equipment directive). A[...]

A-6 Strata CTX DKT3000/2000-Series Digital T elephone Octob er 2002 Network Planning Infor mation Notes to Users Step 4: Netw ork Planning Information 4-1. Strata CTX T one Plan. T able A-3 below lists the characteristics of the tones and signals used in Strata CTX. Ta b l e A - 3 To n e s / Signal to: Freque ncy Cadence Meaning Exchange Line Music[...]

Strata CTX DKT3000/2000-Series Digital T elephone October 2002 A-7 Notes to Users Netw ork Planning Information 2 Wire e xtns 1. 20Hz 2. 20Hz 3. DTMF A 4. DTMF D 5. DTMF B 6. MWI Signal 7. 20Hz 8. 1209Hz 9. 1209Hz 0.4s On 0.2s Of f 0.4s On 3s Off 1s On 3s Off 80 or 160mS 80 or 160mS 80 or 160mS 0.9 ON/0.1s Off 1s On 1 S Off 2 bursts 0.16s On twice [...]

A-8 Strata CTX DKT3000/2000-Series Digital T elephone Octob er 2002 Network Planning Infor mation Notes to Users 4-2. System Port to Port losses. T able A-4 below lists the various “typical” tran smission gains/losses wh en inter-connecting the various port types. -V alues indicate a transmission loss. 4-3. Loudness Rating. The table below list[...]

Strata CTX DKT3000/2000-Series Digital T elephone October 2002 IN-1 Index A abandoned call numbers (see Call History) 34 about this book conventions viii how to use this guide viii organisation vii related documents ix access codes 69 , 72 account codes 25 , 69 , 72 calls 25 forced 25 verified/non-verified 25 add-on module ⁄ DSS console 79 adviso[...]

IN-2 Strata CTX DKT3000/2000-Series Digital T elephone Oc tober 2002 Index call hold 18 call park 73 orbits 35 call pickup 36 , 69 , 73 call recording 58 call trans fer 15 call waiting 38 caller ID 34 centrex application 85 feature buttons 85 change pass code 32 conference calls 16 , 74 hold 18 voice mail 17 D DADM 79 delayed ringing 86 dial pad 64[...]

Strata CTX DKT3000/2000-Series Digital T elephone October 2002 IN-3 Index H hold 18 hot dialling 10 I indicators LED 77 internal directory 63 ISDN buttons 53 , 89 L language changes 74 language code 44 LCD (large screen) 61 3000-series buttons 3 , 6 contrast 19 LCR dialling out 74 LED indicators 77 line access 9 automatic selection 10 buttons 9 rin[...]

IN-4 Strata CTX DKT3000/2000-Series Digital T elephone Oc tober 2002 Index privacy 49 override 48 private network access 75 programming buttons 69 R redial 15 repeat last number dialled 75 ringing distinctive settings 40 line preference 10 ringing repeat 86 S signalling tone 10 voice first 10 soft keys 22 , 23 2000-phone location 6 3000-phone locat[...]